operator`s manual

operator`s manual
OPERATOR'S
MANUAL
Model C709 & C717
Heat Treatment
Soft Serve Freezers
Original Operating Instructions
062080-M
2/4/05 (Original Publication)
(Updated 8/3/15)
Complete this page for quick reference when service is required:
Taylor Distributor:
Address:
Phone:
Fax:
E-mail:
Service:
Parts:
Date of Installation:
Information found on the data label:
Model Number:
Serial Number:
Electrical Specs:
Voltage
Cycle
Phase
Maximum Fuse Size:
A
Minimum Wire Ampacity:
A
E 2005 Carrier Commercial Refrigeration, Inc.
062080-M
Any unauthorized reproduction, disclosure, or distribution of copies by any person of any portion of this work may
be a violation of Copyright Law of the United States of America and other countries, could result in the awarding
of Statutory Damages of up to $250,000 (17 USC 504) for infringement, and may result in further civil and criminal
penalties. All rights reserved.
Taylor Company
a division of Carrier Commercial Refrigeration, Inc.
750 N. Blackhawk Blvd.
Rockton, IL 61072
Table of Contents
Section 1
To the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
Installer Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Air Cooled Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Water Connections (Water Cooled Units Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Beater Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Refrigerant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
1
1
2
2
3
3
Section 2
To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
Section 3
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
Section 4
Operator Parts Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
Model C709 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model C709 Single Spout Door and Beater Assembly . . . . . . . . . . . . . . . . . . . . . .
Model C717 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model C717 Three Spout Door and Beater Assembly . . . . . . . . . . . . . . . . . . . . . .
Feed Tube Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Brushes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
8
9
11
12
13
14
Section 5
Important: To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15
Symbol Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating Screen Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Freezer Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Manager's Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16
18
20
22
Section 6
Operating Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
32
Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Freezer Door Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Priming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Daily Closing Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Daily Opening Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Manual Brush Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
32
33
38
40
41
42
43
Models C709 & C717
Table of Contents
Table of Contents - Page 2
Draining Product From The Freezing Cylinder . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hopper Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Brush Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Section 7
44
44
45
45
46
Important: Operator Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
47
During Brush Cleaning and Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting Bacterial Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Regular Maintenance Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Winter Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
47
47
47
48
Section 8
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
49
Section 9
Parts Replacement Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
53
Section 10
Limited Warranty on Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . .
54
Section 11
Limited Warranty on Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
56
Note: Continuing research results in steady improvements; therefore, information
in this manual is subject to change without notice.
Note: Only instructions originating from the factory or its authorized translation
representative(s) are considered to be the original set of instructions.
E 2005 Carrier Commercial Refrigeration, Inc. (Original Publication)
(Updated August, 2015)
062080-M
Any unauthorized reproduction, disclosure, or distribution of copies by any person of any portion of this
work may be a violation of Copyright Law of the United States of America and other countries, could result
in the awarding of Statutory Damages of up to $250,000 (17 USC 504) for infringement, and may result
in further civil and criminal penalties.
All rights reserved.
Taylor Company
a division of Carrier Commercial Refrigeration, Inc.
750 N. Blackhawk Blvd.
Rockton, IL 61072
Table of Contents
Models C709 & C717
Section 1
To the Installer
The following information has been included in the
manual as safety and regulatory guidelines. For
complete installation instructions, please see the
Installation Checklist.
Site Preparation
Review the area where the unit will be installed
before uncrating the unit. Make sure all possible
hazards to the user or equipment have been
addressed.
Installer Safety
For Indoor Use Only: This unit is designed to
operate indoors, under normal ambient
temperatures of 70_-75_F (21_-24_C). The freezer
has successfully performed in high ambient
temperatures of 104_(40_C) at reduced capacities.
In all areas of the world, equipment should
be installed in accordance with existing local codes.
Please contact your local authorities if you have any
questions.
Care should be taken to ensure that all basic safety
practices are followed during the installation and
servicing activities related to the installation and
service of Taylor equipment.
S
S
S
S
This unit must NOT be installed in an area
where a water jet or hose can be used. NEVER use
a water jet or hose to rinse or clean the unit. Failure
to follow this instruction may result in electrocution.
Only authorized Taylor service personnel
should perform installation and repairs on
the equipment.
Authorized service personnel should consult
OSHA Standard 29CFRI910.147 or the
applicable code of the local area for the
industry standards on lockout/tagout
procedures before beginning any installation
or repairs.
Authorized service personnel must ensure
that the proper PPE is available and worn
when required during installation and
service.
Authorized service personnel must remove
all metal jewelry, rings, and watches before
working on electrical equipment.
This unit must be installed on a level surface
to avoid the hazard of tipping. Extreme care should
be taken in moving this equipment for any reason.
Two or more persons are required to safely move
this unit. Failure to comply may result in personal
injury or equipment damage.
Uncrate the unit and inspect it for damage. Report
any damage to your Taylor Distributor.
This piece of equipment is made in the USA and has
USA sizes of hardware. All metric conversions are
approximate and vary in size.
Air Cooled Units
The main power supply(s) to the freezer
must be disconnected prior to performing any
repairs. Failure to follow this instruction may result in
personal injury or death from electrical shock or
hazardous moving parts as well as poor
performance or damage to the equipment.
DO NOT obstruct air intake and discharge openings:
C709: A minimum of 6” (152 mm) air space is required
on both sides and 0” on the rear.
C717: A minimum of 3” (76 mm) air space is required
around all sides. Install the deflector provided to
prevent recirculation of warm air.
Note: All repairs must be performed by an
authorized Taylor Service Technician.
This will allow for adequate air flow across the
condenser. Failure to allow adequate clearance can
reduce the refrigeration capacity of the freezer and
possibly cause permanent damage to the
compressor.
This unit has many sharp edges that can
cause severe injuries.
131121
Models C709 & C717
1
To the Installer
inside of the electrical box for proper power
connections.
Water Connections
(Water Cooled Units Only)
An adequate cold water supply must be provided
with a hand shut-off valve. On the underside of the
base pan or on the right side, two 3/8” I.P.S. water
connections for inlet and outlet are provided for easy
hook-up. 1/2” inside diameter water lines should be
connected to the machine. (Flexible lines are
recommended, if local codes permit.) Depending on
local water conditions, it may be advisable to install
a water strainer to prevent foreign substances from
clogging the automatic water valve. There will be
only one water “in” and one water “out” connection.
DO NOT install a hand shut-off valve on the water
“out” line! Water should always flow in this order:
first, through the automatic water valve; second,
through the condenser; and third, through the outlet
fitting to an open trap drain.
CAUTION: THIS EQUIPMENT MUST BE
PROPERLY GROUNDED! FAILURE TO DO SO
CAN RESULT IN SEVERE PERSONAL INJURY
FROM ELECTRICAL SHOCK!
This unit is provided with an equipotential
grounding lug that is to be properly attached to the
rear of the frame by the authorized installer. The
installation location is marked by the equipotential
bonding symbol (5021 of IEC 60417-1) on both the
removable panel and the equipment's frame.
A back flow prevention device is
required on the incoming water connection side.
Please refer to the applicable National, State, and
local codes for determining the proper configuration.
S
Electrical Connections
S
In the United States, this equipment is intended to
be installed in accordance with the National
Electrical Code (NEC), ANSI/NFPA 70-1987. The
purpose of the NEC code is the practical
safeguarding of persons and property from hazards
arising from the use of electricity. This code contains
provisions considered necessary for safety.
Compliance therewith and proper maintenance will
result in an installation essentially free from hazard!
S
In all other areas of the world, equipment should be
installed in accordance with the existing local codes.
Please contact your local authorities.
FOLLOW YOUR LOCAL ELECTRICAL CODES!
Each unit requires one power supply for each data
label on the unit. Check the data label(s) on the
freezer for branch circuit overcurrent protection or
fuse, circuit ampacity, and other electrical
specifications. Refer to the wiring diagram provided
Stationary appliances which are not
equipped with a power cord and a plug or
another device to disconnect the appliance
from the power source must have an all-pole
disconnecting device with a contact gap of
at least 3 mm installed in the external
installation.
Appliances that are permanently connected
to fixed wiring and for which leakage
currents may exceed 10 mA, particularly
when disconnected or not used for long
periods, or during initial installation, shall
have protective devices such as a GFI, to
protect against the leakage of current,
installed by the authorized personnel to the
local codes.
Supply cords used with this unit shall be
oil-resistant, sheathed flexible cable not
lighter than ordinary polychloroprene or
other equivalent synthetic
elastomer-sheathed cord (Code designation
60245 IEC 57) installed with the proper cord
anchorage to relieve conductors from strain,
including twisting, at the terminals and
protect the insulation of the conductors from
abrasion.
If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent, or similarly qualified person, in order
to avoid a hazard.
130225
To the Installer
2
Models C709 & C717
Beater Rotation
Use only R404A refrigerant that conforms
to the AHRI standard 700 specification. The use of
any other refrigerant may expose users and
operators to unexpected safety hazards.
Beater rotation must be clockwise as viewed
looking into the freezing cylinder.
Note: The following procedures should be
performed by a trained service technician.
To correct rotation on a three-phase unit,
interchange any two incoming power supply lines at
freezer main terminal block only.
Refrigerant liquid sprayed onto the skin may
cause serious damage to tissue. Keep eyes and skin
protected. If refrigerant burns should occur, flush
immediately with cold water. If burns are severe,
apply ice packs and contact a physician
immediately.
To correct rotation on a single-phase unit, change
the leads inside the beater motor. (Follow diagram
printed on motor.)
Electrical connections are made directly to the
terminal block provided behind the lower front panel.
Taylor reminds technicians to be cautious of
government laws regarding refrigerant recovery,
recycling, and reclaiming systems. If you have any
questions regarding these laws, please contact the
factory Service Department.
Refrigerant
WARNING: R404A refrigerant used in
conjunction with polyolester oils is extremely
moisture absorbent. When opening a refrigeration
system, the maximum time the system is open must
not exceed 15 minutes. Cap all open tubing to
prevent humid air or water from being absorbed by
the oil.
In consideration of our environment, Taylor
proudly uses only earth friendly HFC refrigerants.
The HFC refrigerant used in this unit is R404A. This
refrigerant is generally considered non-toxic and
non-flammable, with an Ozone Depleting Potential
(ODP) of zero (0).
However, any gas under pressure is potentially
hazardous and must be handled with caution.
NEVER fill any refrigerant cylinder completely with
liquid. Filling the cylinder to approximately 80% will
allow for normal expansion.
130819
Models C709 & C717
3
To the Installer
Section 2
To the Operator
compliant with the EU Directive as well as other
similar legislation in effect after August 13, 2005.
Therefore, it must be collected separately after its
use is completed, and cannot be disposed as
unsorted municipal waste. The user is responsible
for returning the product to the appropriate collection
facility, as specified by your local code.
Your freezer has been carefully engineered and
manufactured to give you dependable operation.
When properly operated and cared for, it will
produce a consistent, quality product. Like all
mechanical products, cleaning and maintenance will
be required. A minimum amount of care and
attention is necessary if the operating procedures
outlined in this manual are followed closely.
For additional information regarding applicable local
laws, please contact the municipal facility and/or
local distributor.
This Operator's Manual should be read
before operating or performing any maintenance on
your equipment.
Compressor Warranty Disclaimer
The refrigeration compressor(s) on this unit are
warranted for the term stated in the Limited
Warranty section in this manual. However, due to
the Montreal Protocol and the U.S. Clean Air Act
Amendments of 1990, many new refrigerants are
being tested and developed, thus seeking their way
into the service industry. Some of these new
refrigerants are being advertised as drop-in
replacements for numerous applications. It should
be noted that in the event of ordinary service to this
unit's refrigeration system, only the refrigerant
specified on the affixed data label should be
used. The unauthorized use of alternate refrigerants
will void your Taylor compressor warranty. It is the
unit owner's responsibility to make this fact known to
any technician he employs.
Your Taylor freezer will NOT eventually compensate
for and correct any errors during the set-up or filling
operations. Thus, the initial assembly and priming
procedures are of extreme importance. It is strongly
recommended that personnel responsible for the
equipment's operation, both assembly and
disassembly, go through these procedures together
in order to be properly trained and to make sure that
no confusion exists.
In the event you should require technical assistance,
please contact your local authorized Taylor
Distributor.
Note: Your Taylor warranty is valid only if the parts
are authorized Taylor parts, purchased from the
local authorized Taylor Distributor, and only if all
required service work is provided by an authorized
Taylor service technician. Taylor reserves the right
to deny warranty claims on units or parts if
non-Taylor approved parts or incorrect refrigerant
were installed in the unit, system modifications were
performed beyond factory recommendations, or it is
determined that the failure was caused by abuse,
misuse, neglect, or failure to follow all operating
instructions. For full details of your Taylor Warranty,
please see the Limited Warranty section in this
manual.
It should also be noted that Taylor does not warrant
the refrigerant used in its equipment. For example, if
the refrigerant is lost during the course of ordinary
service to this machine, Taylor has no obligation to
either supply or provide its replacement either at
billable or unbillable terms. Taylor does have the
obligation to recommend a suitable replacement if
the original refrigerant is banned, obsoleted, or no
longer available during the five year warranty of the
compressor.
Taylor will continue to monitor the industry and test
new alternates as they are being developed. Should
a new alternate prove, through our testing, that it
would be accepted as a drop-in replacement, then
the above disclaimer would become null and void.
To find out the current status of an alternate
refrigerant as it relates to your compressor warranty,
call the local Taylor Distributor or the Taylor Factory.
Be prepared to provide the Model/Serial Number of
the unit in question.
Note: Constant research results in steady
improvements; therefore, information in this
manual is subject to change without notice.
If the crossed out wheeled bin symbol is
affixed to this product, it signifies that this product is
131121
To the Operator
4
Models C709 & C717
Section 3
Safety
We, at Taylor Company, are concerned about the
safety of the operator when he or she comes in
contact with the freezer and its parts. Taylor has
gone to extreme efforts to design and manufacture
built-in safety features to protect both you and the
service technician. As an example, warning labels
have been attached to the freezer to further point
out safety precautions to the operator.
DO NOT use a water jet to clean or rinse
the freezer. Failure to follow these instructions may
result in serious electrical shock.
S
IMPORTANT - Failure to adhere to the
following safety precautions may result in
severe personal injury or death. Failure to
comply with these warnings may damage the
machine and its components. Component
damage will result in part replacement expense
and service repair expense.
S
S
S
S
DO NOT operate the freezer without
reading this Operator Manual. Failure to follow this
instruction may result in equipment damage, poor
freezer performance, health hazards, or personal
injury.
S
This appliance is to be used only by trained
personnel. It is not intended for use by children or
people with reduced physical, sensory, or mental
capabilities, or lack of experience and knowledge,
unless given supervision or instruction concerning
the use of the appliance by a person responsible for
their safety. Children should be supervised to ensure
that they do not play with the appliance.
S
This unit is provided with an equipotential
grounding lug that is to be properly attached to the
rear of the frame by the authorized installer. The
installation location is marked by the equipotential
bonding symbol (5021 of IEC 60417-1) on both the
removable panel and the equipment's frame.
DO NOT operate the freezer unless it is
properly grounded.
DO NOT operate the freezer with larger
fuses than specified on the data label.
All repairs must be performed by an
authorized Taylor service technician.
The main power supplies to the machine
must be disconnected prior to performing
any repairs.
For Cord Connected Units: Only Taylor
authorized service technicians or licensed
electricians may install a plug or
replacement cord on these units.
Stationary appliances which are not
equipped with a power cord and a plug or
another device to disconnect the appliance
from the power source must have an all-pole
disconnecting device with a contact gap of
at least 3 mm installed in the external
installation.
Appliances that are permanently connected
to fixed wiring and for which leakage
currents may exceed 10 mA, particularly
when disconnected or not used for long
periods, or during initial installation, shall
have protective devices such as a GFI, to
protect against the leakage of current,
installed by the authorized personnel to the
local codes.
130128
Models C709 & C717
5
Safety
S
Supply cords used with this unit shall be
oil-resistant, sheathed flexible cable not
lighter than ordinary polychloroprene or
other equivalent synthetic
elastomer-sheathed cord (Code designation
60245 IEC 57) installed with the proper cord
anchorage to relieve conductors from strain,
including twisting, at the terminals and
protect the insulation of the conductors from
abrasion.
Access to the service area of the unit is
restricted to persons having knowledge and practical
experience with the appliance, in particular as far as
safety and hygiene are concerned.
This freezer must be placed on a level
surface. Failure to comply may result in personal
injury or equipment damage.
If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent, or similarly qualified person, in order
to avoid a hazard.
Cleaning and sanitizing schedules are
governed by your state or local regulatory agencies
and must be followed accordingly. Please refer to
the cleaning section of this manual for the proper
procedure to clean this unit.
Failure to follow these instructions may result in
electrocution. Contact your local authorized Taylor
Distributor for service.
DO NOT run the unit without product. Failure to
follow this instruction can result in damage to the
unit.
S
S
S
DO NOT allow untrained personnel to
operate this machine.
DO NOT operate the freezer unless all
service panels and access doors are
restrained with screws.
DO NOT remove any internal operating
parts (example: freezer door, beater,
scraper blades, etc.) unless all control
switches are in the OFF position.
This machine is designed to maintain
product temperature under 41°F (5°C). Any product
being added to this machine must be below 41°F
(5°C). Failure to follow this instruction may result in
health hazards and poor freezer performance.
DO NOT run the machine without product. Failure to
follow this instruction can result in damage to the
machine.
Failure to follow these instructions may result in
severe personal injury from hazardous moving parts.
DO NOT obstruct air intake and discharge openings:
C709: A minimum of 6” (152 mm) air space is
required on both sides and 0” on the rear.
This unit has many sharp edges that can
cause severe injuries.
S
S
S
C717: A minimum of 3” (76 mm) air space is
required around all sides. Install the deflector
provided to prevent recirculation of warm air.
DO NOT put objects or fingers in the door
spout. This may contaminate the product
and cause severe personal injury from blade
contact.
USE EXTREME CAUTION when removing
the beater asssembly. The scraper blades
are very sharp.
CAUTION-SHARP EDGES: Two people are
required to handle the cup/cone dispenser.
Protective gloves must be worn and the
mounting holes must NOT be used to lift or
hold the dispenser. Failure to follow this
instruction can result in personal injury to
fingers or equipment damage.
Failure to follow these instructions may cause poor
freezer performance and damage to the machine.
For Indoor Use Only: This unit is designed to
operate indoors, under normal ambient
temperatures of 70° - 75°F (21° - 24°C). The freezer
has successfully performed in high ambient
temperatures of 104°(40°C) at reduced capacities.
NOISE LEVEL: Airborne noise emission does not
exceed 78 dB(A) when measured at a distance of
1.0 meter from the surface of the machine and at a
height of 1.6 meters from the floor.
130228
Safety
6
Models C709 & C717
Section 4
Operator Parts Identification
Model C709
Figure 1
ITEM
DESCRIPTION
PART NO.
ITEM
DESCRIPTION
PART NO.
10
PANEL A-SIDE-RIGHT
X57871
1
PANEL-SIDE-LEFT
056963-SP1
2
PAN-DRIP 11-5/8 LONG
027503
11
PANEL A.-FRONT-UPPER
X59423
3
PIN-RETAINING-HOPPER CVR
043934
12
PANEL A.-FRONT-LOWER
X58955
4
KIT A.-COVER-HOPPER
X65368
13
STUD-NOSE CONE
055987
5
BLADE A.-AGITATOR
X56591
14
SHELF-TRAY-DRIP
056076
6
TUBE A.-FEED-OUTER-HT
X34641
15
TRAY-DRIP
056858
7
PANEL-REAR
056077-SP1
16
SHIELD-SPLASH
049203
8
ORIFICE
022465-100
17
TUBE A.-FEED-SC-INNER
X32824-2
9
SCREW-1/4-20X3/8 RHM-SS
011694
100324
Models C709 & C717
7
Operator Parts Identification
Model C709 Single Spout Door and Beater Assembly
Figure 2
ITEM
DESCRIPTION
PART NO.
ITEM
1
HANDLE A.-DRAW-WELDED
X56246
9
2
O-RING-1/4 OD X .070W 50
015872
3
SCREW-ADJUSTMT-5/16-24
4
NUT-STUD BLACK 3.250”
5
DESCRIPTION
PART NO.
PIN-HANDLE-SS
055819
10
GASKET-DOOR HT 4”-DBL
048926
056332
11
BEARING-FRONT
050216
058765
12
BEATER A.-3.4 QT HELICORE
X31761
NUT-STUD BLACK 2.563“
058764
13
BLADE-SCRAPER-PLASTIC
035174
6
DOOR A.-W/BAFFLE
X57332-SER
14
SHAFT-BEATER
056078
7
VALVE A.-DRAW
X55820
15
SEAL-DRIVE SHAFT
032560
8
O-RING-DRAW VALVE-S.S.
014402
Operator Parts Identification
8
Models C709 & C717
Model C717
Figure 3
130129
Models C709 & C717
9
Operator Parts Identification
Model C717 Exploded View Parts Identification
ITEM
DESCRIPTION
PART NO.
ITEM
DESCRIPTION
PART NO.
1
COVER-HOPPER
053809-1
14
PANEL A.-FILTER-LOUVERED
X59928
2
BLADE A.-AGITATOR
X56591
15
CASTER-4” SWV 3/4-10 STEM
044106
3
ORIFICE
022465-100
16
SCREW-1/4-20 X 3/8 RHM-SS
011694
4
TUBE A.-FEED-SC-INNER-3/16
X32824-3
17
PANEL-CORNER-FRONT R.
063087
5
TUBE A.-FEED-OUTER-HT
X34641
18
046437
6
O-RING-.643 OD X .077 W
018572
CASTER-4” SWV 3/4-10 STEM
W/BRAKE
7
PANEL-REAR
059917
19
DEFLECTOR-BLOWER
059929
8
PANEL-SIDE*RIGHT
059907
20
SHIELD-SPLASH-WIRE-19-3/4 L 033813
9
PAN-DRIP 12.5
059736
21
PANEL A.-FRONT LOWER
X59854-SER
22
TRAY-DRIP-19-5/8 L X 4-7/8
033812
23
PAN-DRIP 19-1/2 LONG
035034
24
PANEL-CORNER-FRONT-LEFT
063088
25
PANEL-SIDE-LEFT
059906
26
PIN-RETAINING-HOPPER CVR
043934
10
PANEL A.-FRONT (MIDDLE)
X63879
11
PANEL A.-FRONT (UPPER)
X59836
12
STUD-NOSE CONE
055987
13
FILTER-AIR-POLY-FLO
052779-11
130128
Operator Parts Identification
10
Models C709 & C717
Model C717 Three Spout Door and Beater Assembly
Figure 4
ITEM
DESCRIPTION
PART NO.
ITEM
9
DESCRIPTION
PIN-HANDLE-TWIN
PART NO.
1
DOOR A.-3SPT*HT*LG BAF
X59923-SER
059894
1a
BAFFLE A.-LONG 4 IN W/RAD
X50882
10
GASKET-DOOR HT 4"-DOUBLE 048926
2
HANDLE A.-DRAW-WELDED
X56421-1
11
NUT-STUD BLACK 3.250 LONG
058765
3
O-RING-1/4 OD X .070W 50
015872
12
NUT-STUD BLACK 2.563 LONG
058764
4
SCREW-ADJUSTMENT-5/16-24
056332
13
BEARING-FRONT
050216
5
VALVE A.-DRAW-L&R
X59888
14
BEATER A.-3.4QT-HELICORE
X31761
6
VALVE A.-DRAW-CENTER
X59890
15
BLADE-SCRAPER-PLASTIC
035174
7
O-RING-7/8 OD X .103W
014402
16
SHAFT-BEATER
032564
8
SEAL-DRAW VALVE
034698
17
SEAL-DRIVE SHAFT
032560
140121
Models C709 & C717
11
Operator Parts Identification
Feed Tube Assembly
Figure 5
ITEM
DESCRIPTION
PART NO.
ITEM
DESCRIPTION
PART NO.
1
AIR ORIFICE
022465-100
3
O-RING - .291 ID x .080 W
018550
1a
O-RING
016137
4
TUBE A.-FEED-OUTER-HT
X34641
2
TUBE A.-FEED-SC-INNER
(C709)
X32824-2
5
O-RING- .643 OD x .077 W
018572
TUBE A.-FEED-SC-INNER
(C717)
X32824-3
Operator Parts Identification
12
Models C709 & C717
Accessories
Figure 6
ITEM
DESCRIPTION
PART NO.
1
PAIL-10 QT.
013163
2
TOOL-O-RING REMOVAL
048260-WHT
3
LUBRICANT-TAYLOR HI-PERF
048232
ITEM
*4
**5
DESCRIPTION
PART NO.
SANITIZER KAY-5 25 PACKS
SEE NOTE
KIT A.-TUNE-UP (C709)
X49463-92
KIT A.-TUNE-UP (C717)
X49463-79
*Note: A sample container of sanitizer is sent with the
unit. For reorders, order Kay-5 part no. 041082 (200
packs) or Stera Sheen part no. 055492 (100 2 oz.
packs).
**Not Shown
140718
Models C709 & C717
13
Operator Parts Identification
Brushes
Figure 7
ITEM
DESCRIPTION
PART NO.
ITEM
DESCRIPTION
PART NO.
1
BRUSH-REAR BRG 1” D X 2” L
013071
4
BRUSH-MIX PUMP BODY 3” X 7”
023316
2
BRUSH-DOUBLE ENDED
013072
5
BRUSH-END-DOOR-SPOUT-SS
039719
3
BRUSH-DRAW VALVE 1”OD X 2
013073
Operator Parts Identification
14
Models C709 & C717
Section 5
Important: To the Operator
Figure 8
ITEM
1
2
3
4
5
6
7
8
9
10
11
DESCRIPTION
POWER SWITCH
LIQUID CRYSTAL DISPLAY
KEYPADS
MIX OUT INDICATOR
STANDBY KEY
MIX LOW INDICATOR
SELECT KEY
SERVICE MENU KEY
BRUSH CLEAN COUNTER
ARROW KEYS
TOPPING HEATER KEY
130228
Models C709 & C717
15
Important: To the Operator
Power Switch
Symbol Definitions
When placed in the ON position, the power switch
allows control panel operation.
To better communicate in the International arena,
symbols have replaced words on many of our
operator switches, function, and fault indicators.
Your Taylor equipment is designed with these
International symbols.
Fluorescent Display
The fluorescent display is located on the front
control panel. During normal operation the display is
blank. The display is used to show menu options
and notifies the operator if a fault is detected. On
International models, the display will indicate the
temperature of the mix in the hopper.
The following chart identifies the symbol definitions.
= SELECT
Indicator Lights
MIX LOW - When the MIX LOW key
is
illuminated, the mix hopper has a low supply of mix
and should be refilled as soon as possible.
= UP ARROW
key is
MIX OUT - When the MIX OUT
illuminated, the mix hopper has been almost
completely exhausted and has an insufficient supply
of mix to operate the freezer. At this time, the AUTO
mode is locked out and the freezer will be placed in
the STANDBY mode. To initiate the refrigeration
system, add mix to the mix hopper and touch the
= DOWN ARROW
= AUTO
AUTO key
operation.
= HEAT CYCLE
. The freezer will automatically begin
is
HEAT MODE - When the HEAT MODE key
illuminated, the freezer is in the process of a heat
cycle. If enabled, the HEAT key can be pressed to
start a heat cycle. If disabled, the HEAT key is
inoperable. By default, the HEAT key is enabled.
= WASH (Model C709)
BRUSH CLEAN COUNTER - When the BRUSH
CLEAN COUNTER display has counted down to “1”,
the machine must be disassembled and brush
cleaned within 24 hours.
= WASH (Model C717)
= MIX LOW
Standby Key
= MIX OUT
The Standby feature maintains product
temperatures in both the hopper and the freezing
cylinder below 40°F (4.4°C). This feature is useful
during long “No Sale” periods to prevent over
beating and product breakdown.
= MENU DISPLAY
can be pressed to
If enabled, the Standby key
place the unit in the Standby mode. If disabled, the
Standby key is inoperable.
= STANDBY
Remove the air orifice and turn the inner feed tube
so the pin rests on top of the outer feed tube. When
STANDBY is selected, the STANDBY key
150413
Important: To the Operator
16
Models C709 & C717
illuminates, indicating the Standby feature has been
activated. In the STANDBY mode, the WASH and
AUTO functions are automatically cancelled.
WARNING: Do not use metal objects to
press the reset button. Failure to comply may
result in severe personal injury or death.
IMPORTANT: Make sure the level of mix in the
hopper is below the mix delivery hole in the feed
tube. Failure to follow this instruction may result in
lower product quality when normal operation is
resumed.
To resume normal operation, press the AUTO key
If the beater motor is turning properly, touch the
WASH key
to cancel the cycle. Touch the
to resume normal operation. If the
AUTO key
freezer shuts down again, contact your authorized
service technician.
. When the unit cycles off, the product in the
freezing cylinder will be at serving viscosity. At this
time, turn the inner feed tube so the pin fits into the
groove of the outer feed tube. Install the air orifice.
Adjustable Draw Handle
These units feature an adjustable draw handle(s) to
provide the best portion control, giving a better,
consistent quality to your product and controlling
costs. The draw handle(s) should be adjusted to
provide a flow rate of 5 to 7-1/2 oz. (142 to 213 g.)
of product by weight per 10 seconds. To INCREASE
the flow rate, turn the screw CLOCKWISE, and
COUNTERCLOCKWISE to DECREASE the flow
rate.
Wash Key
The WASH key
/
(Model C709) or
(Model C717) will illuminate when it is touched.
This indicates beater motor operation. The
STANDBY or AUTO modes must be cancelled first
to activate the Wash mode.
Auto Key
The AUTO key
will illuminate when it is touched.
This indicates that the refrigeration system has been
activated. In the AUTO mode, the WASH or
STANDBY functions are automatically cancelled.
Note: An indicating light and an audible tone will
sound whenever a mode of operation has been
selected. To cancel any function, touch the key
again. The light and the mode of operation will shut
off.
Reset Mechanism
The C709 reset button is located in the service panel
on the left side of the machine. The C717 reset
buttons are located in the rear panel of the machine.
Reset button(s) protect the beater motor(s) from an
overload condition. Should an overload occur, the
reset mechanism will trip. To properly reset the
freezer, place the power switch in the OFF position.
Press the reset button firmly. Turn the power switch
to the ON position. Touch the WASH key
observe the freezer's performance.
/
Figure 9
and
Note: To clear the fault, refer to page 23.
130819
Models C709 & C717
17
Important: To the Operator
System Data
Operating Screen Descriptions
System data is protected separately from the rest of
the data in memory. System data includes variables
that change frequently such as the mode the
machine is in, lockout status, serving counters, fault
codes, and others. While System Data is being
checked the following screen is displayed.
The fluorescent display located in the center of the
control panel is normally blank during the daily
operation of the machine. The display is activated
when the SEL key or the Manager's Menu is
selected. The display screen will also alert the
operator of specific faults detected by the control.
Note: The displays illustrated in this section are
those seen on the Models C709. The Model C717
displays may vary slightly.
Initializing
System Data
Figure 11
Power Up Memory (Initializing)
If the System Data is corrupted, the machine is set
to OFF, the serving counters are set to zero, and the
faults are cleared. A “SYSTEM CRC ERR” fault is
set and displayed on the VFD. An acknowledgement
(SEL key) is required.
The seven segment display should display “00”
during the initializing sequence.
When the machine is powered, the control system
will initialize to perform a system check. The screen
will display “INITIALIZING”. There will be four types
of data the system will check: LANGUAGE,
SYSTEM DATA, CONFIG DATA, and LOCKOUT
DATA.
Configuration Data
Configuration data is separate from the rest of the
data in the memory. Configuration data is
information entered through operator and service
menus. While Configuration Data is being checked
the following screen is displayed.
Language Initialization
The UVC platform supports multiple languages by
keeping specific strings in battery backed RAM.
After power-up or a CPU reset, the strings are
tested to see if the language strings are present and
not corrupted. If the strings are present and not
corrupted, initialization continues. Otherwise, the
operator is prompted to select a language. While
language strings are being checked for integrity, the
following screen is displayed.
Initializing
Config Data
Figure 12
If Configuration data is corrupted, all user and
service settings are set to defaults. A “CONFIG
CRC ERR” fault is set and displayed on the VFD.
The system will continue to operate in its previous
mode but according to default settings.
Initializing
Language
Lockout Data
Lockout data is protected separately from the rest of
the data in the memory. While the Lockout Data is
being checked, the following screen is displayed.
Figure 10
Note: If there is a language initialization fault, the
machine will force a language selection prior to the
initializing sequence. The standard menu LED's
should light, as if it were in a menu. If a language
has been selected, the unit is powered down, the
machine should not ask for a language unless there
is another language initialization fault. English is the
factory default setting.
Important: To the Operator
Initializing
Lockout Data
Figure 13
18
Models C709 & C717
If Lockout Data is corrupted, all lockout history data
is cleared. A “LOCKOUT CRC ERR” fault is
displayed.
Power Switch ON
When the power switch is placed in the ON position,
the control panel touch keys become operative. The
fluorescent display will be either blank or indicate
that the unit has been cleaned.
After the memory integrity has been tested, the
Safety Timeout screen will be displayed.
Heat Cycle Data
Heat cycle data is checked separately from the rest
of the data in memory. Each individual Heat Cycle
Data record is monitored for corruption individually.
At the start of a heat cycle, the next Heat Cycle data
record is cleared and data for the heat cycle is
written to it. The current Heat Cycle Data is
displayed as the first heat cycle record in the HEAT
CYCLE DATA menu option.
UNIT CLEANED
Figure 16
The heat cycle data records are checked for integrity
when the record is accessed, presently only through
the HEAT CYCLE DATA menu option.
International Models Only:
Once the system has initialized, the number of days
until brush cleaning is required is indicated on the
control panel. The SAFETY TIMEOUT screen will
be displayed with the alarm on for 60 seconds or
until any control key is touched.
Some International models will continuously display
the temperature of the mix hopper when the power
switch is in the ON position.
HOPPER
SAFETY TIMEOUT
ANY KEY ABORTS
UNIT CLEANED
Figure 14
Figure 17
Power Switch OFF
If the control is set for international configuration, the
following screen will appear when the heat key is
touched.
After the safety timeout has been completed and the
power switch is OFF, the following screen is
displayed.
POWER SWITCH OFF
-=-=-=-=-=UNIT CLEANED
>
Figure 15
Models C709 & C717
21.0
ARE YOU SURE
Yes
No
Figure 18
19
Important: To the Operator
Use the up or down arrow key to move the cursor to
“YES”. Touch the SEL key to immediately start a
heat cycle.
When the entire heat cycle has been completed, the
HEAT key will no longer be illuminated. The
machine will enter the STANDBY mode (STANDBY
key illuminates). The machine can be placed in
AUTO or left in STANDBY.
Note: The machine must be in AUTO or STANDBY
and have sufficient mix in the hopper before the
machine can successfully enter the HEAT mode of
operation.
To comply with health codes, heat treatment system
freezers must complete a heat treatment cycle daily
and must be disassembled and brush cleaned
according to the frequency specified by your
Federal, State, or local regulatory agencies. Please
consult your governing Food Code to determine the
maximum number of days allowed between brush
clean cycles.
Heat Cycle
The HEAT key on the control panel is illuminated
throughout the heat treatment cycle. Two warning
messages will be displayed on the screen. “DO NOT
DRAW” will be displayed when the mix temperature
is below 130°F (54.4°C).
Brush cleaning is the normal disassembly and
cleaning procedure found in the Operator Manual.
Failure to follow these guidelines will cause the
control to lock the freezer out of the AUTO mode.
If the Heat Treatment Cycle fails, the screen will
display a failure message and return the freezer to
the STANDBY mode.
DO NOT DRAW
Always comply with local guidelines for the
maximum number of days allowed between brush
clean cycles.
Figure 19
When the temperature of the mix is above 130°F
(54.4°C) the screen will display a message
indicating that HOT PRODUCT is in the machine.
Freezer Locks
There are two types of freezer lock conditions that
can occur: Hard Lock or Soft Lock. A Hard Lock
requires the machine be disassembled and brush
cleaned. A Soft Lock can be corrected by either
disassembling and brush cleaning the machine, or
by starting another heat treatment cycle.
HOT PRODUCT
Figure 20
Hardlock
DO NOT attempt to draw product or
disassemble the unit during the HEAT cycle. The
product is hot and under extreme pressure.
There are two causes of a hard lock failure. The
freezer will hardlock if either the Brush Clean Timer
has elapsed or if a Thermistor Failure (Freezing
Cylinder or Hopper) occurred during a Heat cycle.
In the HEAT cycle, the mix temperature in the
hopper and freezing cylinder must be raised to
151°F (66.1°C) within 90 minutes.
1.
When the heating phase is complete, the freezer
goes into the holding phase of the cycle. The holding
phase will keep the temperature above 151°F
(66.1°C) for a minimum of 35 minutes.
The final phase of the heat treatment cycle is the
cooling phase. The freezer must cool the mix below
41°F (5°C) within 90 minutes for UVC3 units or 120
minutes for UVC4 units.
>
The following screen will be displayed if a Brush
Clean Cycle Time has occurred.
BRUSH CLEAN TIMEOUT
FREEZER LOCKED
CLEANING REQ'D
WASH TO BRUSH CLEAN
Figure 21
140303
Important: To the Operator
20
Models C709 & C717
Touching the SEL key will display the following
screen.
screen. Once the timer counts down to zero, the
lockout is cleared.
Soft Lock
FREEZER LOCKED
If a heat treatment cycle has not been initiated within
the last 24 hours, a soft lock failure will occur. A soft
lock allows the operator to correct the cause of the
soft lock. The operator has the option of either
starting another heat cycle or brush cleaning the
machine. When a soft lock occurs, the machine will
go into the STANDBY mode. The following message
is displayed on the screen. The reason for the soft
lock is indicated on the second line.
Figure 22
2.
>
The following screen will display if there has
been a thermistor failure (freezing cylinder or
hopper) during the heat treatment process.
SYSTEM FAULT
FREEZER LOCKED
SERVICE REQ'D
WASH TO BRUSH CLEAN
Figure 23
>
Touching the SEL key will indicate which thermistor
caused the Hard Lock.
NO HEAT CYCLE START
REASON
HEAT FOR HEAT CYCLE
WASH TO BRUSH CLEAN
Figure 26
HOPPER THERM BAD
If the reason for the soft lock has been corrected,
selecting HEAT CYCLE initiates a Heat Cycle
immediately. Selecting BRUSH CLEAN when the
previous message is displayed will hard lock the
machine and brush cleaning will be necessary.
FREEZER LOCKED
Figure 24
If the machine has hard locked and an attempt is
made to enter AUTO, the machine will enter the
STANDBY mode and display the following message.
Following are the variable messages for soft lock
failures that appear on the second line of the screen.
FREEZER LOCKED
Figure 25
To restore the message that identified the reason for
the hard lock, turn the power switch OFF for five
seconds and then return the power switch to the ON
position. The original message with the reason for
the Hard Lock will be displayed.
The FREEZER LOCKED message will remain on
the display until the brush clean requirements are
fulfilled. The freezer must be disassembled in order
to activate the five minute timer on the display
Models C709 & C717
21
POWER SWITCH OFF
Power switch was in the
OFF position.
MIX OUT PRESENT
There was a mix out
condition present.
AUTO OR STANDBY
OFF
The machine was not in
the AUTO or STANDBY
mode.
NO HEAT CYCLE
TRIED
A heat treatment cycle
was not attempted in
the last 24 hours.
(AUTO HEAT TIME
was advanced or a
power loss was experienced at the time the
cycle was to occur.)
Important: To the Operator
If the following screen appears, a soft lock has
occurred during the heat treatment cycle.
>
HEAT TREAT FAILURE
FREEZER LOCKED
HEAT FOR HEAT CYCLE
WASH TO BRUSH CLEAN
FREEZER LOCKED
Figure 30
To restore the message that identified the reason for
the soft lock, turn the power switch OFF for five
seconds, and then return the power switch to the
ON position. The original message with the reason
for the soft lock will be displayed.
Figure 27
A soft lock can also occur any time during operation
when the hopper or freezing cylinder temperature
rises above 59°F (15°C), the temperature rises and
remains above 45°F(7°C) for more than one hour, or
the temperature rises and remains above 41°F(5°C)
for more than four hours.
If a PRODUCT OVER TEMPERATURE condition
occurs during operation, the following screen will
appear.
>
HEAT TREAT FAILURE
REASON
HEAT FOR HEAT CYCLE
WASH TO BRUSH CLEAN
Figure 31
PRODUCT OVER TEMP
>
Note: A record of Heat Cycle Data and Lock Out
History can be found in the Manager's Menu.
HEAT FOR HEAT CYCLE
WASH TO BRUSH CLEAN
Figure 28
When one of these messages appears, automatic
freezer operation cannot take place until the freezer
is disassembled and brush cleaned, or has
completed a heat treatment cycle.
Manager's Menu
The Manager's Menu is used to enter the operator
function displays. To access the Menu, touch the
center of the CONE key on the control panel. The
arrow keys, the SEL key and the CONE key will be
lit when the ACCESS CODE screen is displayed.
Once the freezer is unlocked by starting a heat
treatment cycle the HEAT key will illuminate and the
following message will be displayed on the screen.
DO NOT DRAW
Figure 29
If BRUSH CLEAN is selected to clear the lockout by
brush cleaning the machine, the FREEZER
LOCKED message will remain on the display until
the brush clean requirements are fulfilled. The
freezer must be disassembled in order to activate
the five minute timer on the display screen. Once
the timer counts down to zero, the lockout is
cleared.
Figure 32
130228
Important: To the Operator
22
Models C709 & C717
In the Menu program, the arrow keys and the SEL
key will function as menu keys.
S
UP ARROW - increases the value above the
cursor and is used to scroll upward in text
displays.
S
DOWN ARROW - decreases the value
above the cursor and is used to scroll
downward in text displays.
S
SEL - advances the cursor position to the
right and is used to select menu options.
Figure 34
There is a two minute time-out in effect during the
Manager's Menu. While in the Manager's Menu, if no
activity occurs within a two minute period, the
display will exit to the Main Menu. There is one
exception to this time-out, and that is the Current
Conditions Display.
Manager Menu Options
With the ACCESS CODE screen on the display use
the SEL key to set the first code number in the
cursor position. When the correct number is
selected, touch the SEL key to move the cursor to
the next number position.
Note: The machine will continue operation in the
mode it was in when the Menu was selected. However,
the control keys will not be lit and are non- functional
when the Manager’s Menu is displayed. The control
keys are functional in the Manager’s Menu when the
CURRENT CONDITIONS screen is displayed.
ENTER ACCESS CODE
8
__
Entering Access Code
9
Continue to enter the proper access code numbers
(8309) until all four numbers are displayed, then
touch the SEL key . The Manager's menu list will
display on the screen provided the correct access
code is entered.
If an incorrect number is entered for the access
code, the display will exit the Menu program when
the SEL key is selected.
ENTER ACCESS CODE
3
0
Figure 35
With the ACCESS CODE screen on the display, use
the SEL key to set the first code number in the
cursor position. When the correct number is
selected, touch the SEL key to move the cursor to
the next number position.
8
__
3
0
9
Figure 33
Continue to enter the proper access code numbers
(8309) until all four numbers are displayed, then
touch the SEL key. The Manager's Menu list will
display on the screen, provided the correct access
code is entered.
If an incorrect number is entered for the access
code, the display will exit the Menu program when
the SEL key is touched.
Models C709 & C717
Figure 36
23
Important: To the Operator
Reset the SERVINGS COUNTER by selecting the
SEL key to advance to the next screen. Select the
UP arrow key to move the arrow (>) to YES and
press the SEL key. The servings counter will reset to
zero and exit back to the Manager Menu.
Menu Options
Touch the ARROW keys to move up or down
through the Menu. Select a Menu option by touching
the SEL key. Exit the Menu program by selecting
EXIT FROM MENU or touch the CONE key
.
The following menu options are listed in the
Manager's Menu.
EXIT FROM MENU
SERVINGS COUNTER
SET CLOCK
AUTO HEAT TIME
AUTO START TIME
AUTO STANDBY TIME
AGITATOR OPERATION
MIX LEVEL AUDIBLE
FAULT DESCRIPTION
FAULT HISTORY
LOCKOUT HISTORY
HEAT CYCLE SUMMARY
HEAT CYCLE DATA
SYSTEM INFORMATION
CURRENT CONDITIONS
>
Figure 38
The SET CLOCK option allows the Manager to
adjust the control clock date and time. The date and
time may only be changed after the freezer has
been manually cleaned, but before it has been
placed in the AUTO or STANDBY mode. The
following message will be displayed if the SET
CLOCK option is selected when the machine is not
in a brush clean state.
SET CLOCK
12:01
6/10/2010
NO CHANGES ALLOWED
Press Any Key
Figure 39
Selecting “EXIT FROM MENU” will exit the
Manager's Menu and return the control panel keys
to normal operation.
If the unit is in a brush clean state, pressing the SEL
key will display the following screen. Touch the UP
arrow key to move the arrow from “Exit” to “Change”
and then touch the SEL key to select the Change
option.
The SERVINGS COUNTER option is used to check
or reset the number of servings dispensed from the
machine. The screen will automatically reset to zero
when the machine is brush cleaned.
SET CLOCK
12:01
Change
> Exit
SERVINGS COUNTER
DRAWS
> Next
RESET COUNTERS
ARE YOU SURE?
Yes
No
0
Figure 37
6/10/2010
Figure 40
150413
Important: To the Operator
24
Models C709 & C717
With the cursor under the hour position, change the
time by touching the UP or DOWN arrow keys.
Move the cursor to the minutes by touching the SEL
key. Once the correct minutes are entered, touch
the SEL key to advance the cursor to the month.
Pressing the SEL key with the arrow next to the
appropriate month will display the following screen.
>
SET CLOCK
12:01
DST START WEEK
Second Sunday
Third Sunday
Fourth Sunday
6/10/2010
Figure 45
> Exit
Pressing the UP or DOWN key will move the arrow
to the appropriate week for the start of DST.
Pressing the SEL key next to the appropriate week
will display the following screen. Press the UP or
DOWN key to move the arrow to the appropriate
month for the end of DST.
Figure 41
Enter the correct month, day, and year. After they
have been entered, touch the SEL key to advance to
the DAYLIGHT SAVING TIME (DST) screen.
>
DAYLIGHT SAVING TIME
ENABLED
Enable
Disable
DST END MONTH
>
NOV
DEC
Figure 42
Figure 46
Pressing the UP or DOWN arrow keys will move the
arrow to “Enable” or “Disable”. Pressing the SEL key
next to “Disable” selects that option and returns to
the Manager Menu. Pressing the SEL key next to
“Enable” selects that option and displays the second
screen.
Pressing the SEL key next to the appropriate month
will display the following screen. Press the UP or
DOWN key to move the arrow to the appropriate
week for the end of DST.
>
MAR Second Sunday
NOV First Sunday
Change
> Exit
DST END WEEK
First Sunday
Second Sunday
Third Sunday
Figure 47
Pressing the SEL key with the arrow by the
appropriate week will select that setting and return to
the Manager Menu.
Figure 43
If the correct Sunday for the time change is not
displayed, then “Change” should be selected.
Pressing the SEL key with the arrow next to
“Change” displays the third screen. Press the UP or
DOWN key to move the arrow to the appropriate
month for the start of DST.
The AUTO HEAT TIME screen allows the Manager
to set the time of day in which the heat treatment
cycle will start if the machine is in AUTO or
STANDBY.
AUTO HEAT TIME
00:00
DST START MONTH
>
MAR
APR
MAY
Change
> Exit
Figure 44
Models C709 & C717
Figure 48
25
Important: To the Operator
Program the AUTO START TIME by selecting the
UP arrow key to move the arrow to “Change”. Touch
the SEL key to advance to the next screen.
To set the AUTO HEAT TIME select the UP arrow
key to move the arrow to “Change”. Then touch the
SEL key. The screen will display the time with the
cursor under the hour position.
AUTO HEAT TIME
00:00
AUTO START TIME
00:00
Figure 52
Figure 49
Use the arrow keys to program the AUTO START
TIME by increasing or decreasing the hour setting
above the cursor. Touch the SEL key to advance the
cursor and program the minutes setting. Select the
SEL key to return to the previous screen with the
new time setting displayed. Select the SEL key to
exit the screen and return to the Menu.
Select the arrow keys to increase or decrease the
hour to the desired setting. Then move the cursor to
the minutes position by touching the SEL key. Adjust
the setting for minutes, then select the SEL key to
save the setting and return to the AUTO HEAT
TIME screen. Select the SEL key to exit the screen
and return to the Menu.
The AUTO STANDBY TIME option allows the
Manager to set the time of day at which the machine
automatically enters the STANDBY mode from the
AUTO mode. This allows power saving during slow
sales. By default, this feature is disabled.
The AUTO START TIME option allows the Manager
to set the time of day at which the machine
automatically enters the AUTO mode from the
STANDBY mode. The machine must be in the
STANDBY mode without a freezer lock condition in
order to AUTO start at the programmable time. The
AUTO START TIME can also be Disabled and
require starting the AUTO mode manually.
Enable the AUTO STANDBY TIME by touching the
UP arrow key to move the arrow up to “Enable”.
Touch the SEL key to advance to the next screen.
AUTO STANDBY TIME
DISABLED
AUTO START TIME
DISABLED
> Enable
Disable
Enable
> Disable
Figure 53
Figure 50
Program the AUTO STANDBY TIME by touching
the UP arrow key to move the arrow to “Change”.
Touch the SEL key to advance to the next screen.
Enable the AUTO START TIME by selecting the UP
arrow key to move the arrow up to “Enable”. Touch
the SEL key to advance to the next screen.
AUTO STANDBY TIME
00:00
AUTO START TIME
00:00
Change
> Exit
Change
> Exit
Figure 51
Figure 54
150413
Important: To the Operator
26
Models C709 & C717
Use the arrow keys to program the AUTO
STANDBY TIME by increasing or decreasing the
hour setting above the cursor. Touch the SEL key to
advance the cursor and program the minutes
setting. Touch the SEL key to return to the previous
screen with the new time setting displayed. Touch
the SEL key to exit the screen and return to the
Menu.
Disable the audible tone feature by selecting the
DOWN arrow key to move the arrow to Disable.
Select the SEL key to save the new setting and
return to the Menu. The control panel icons for Mix
Low and Mix Out will light as the mix level drops in
the hopper, but the audible tone will be disabled.
The FAULT DESCRIPTION screen will indicate if
there is a fault with the freezer and where the fault
occurred. When no faults are detected, the following
screen will be displayed.
AUTO STANDBY TIME
00:00
FAULT DESCRIPTION
NO FAULT FOUND
Figure 55
The AGITATOR OPERATION option allows the
Manager to select either continuous or intermittent
agitator operation.
Figure 58
Touch the SEL key to display the next fault found or
return to the Manager Menu if no other faults exist.
Touching the SEL key any time faults are displayed
will clear the faults, if corrected, upon returning to
the Menu screen.
Agitator operation may be set to operate in the
standard mode or “with Hopper Refrig.” In the
standard mode, the agitator operates during AUTO,
STANDBY, and Heat Treat. In the “with Hopper
Refrig” mode, it runs only when the hopper is
refrigerating and during the Heat, Hold, and Soak
phases of a heat cycle and the Cool phase of a heat
cycle if the hopper is refrigerating. The default is
“standard” operation.
Listed below are the variable messages which will
appear, along with an explanation for the corrective
action.
NO FAULT FOUND - There was no fault found in
the freezer. Nothing will appear on the screen after
this variable message appears.
BEATER OVERLOAD - Place the power switch in
the OFF position. Wait 5 minutes for the machine to
cool. Press the beater reset button firmly. Place the
power switch in the ON position and restart in
AUTO.
AGITATOR OPERATION
> Standard operation
with Hopper Refrig
Exit
COMPRESSOR HPCO - Place the power switch in
the OFF position. Wait 5 minutes for the machine to
cool. Place the power switch in the ON position and
restart in AUTO.
Figure 56
Use the arrow keys to move to the desired operation
and touch the SEL key to accept the selection.
HOPPER THERMISTOR FAIL* - Place the power
switch in the OFF position. Call your authorized
service technician.
The MIX LEVEL AUDIBLE option, when enabled,
will alert the operator with an audible tone when
there is mix low or mix out condition. The following
screen is displayed upon selecting this option.
BARREL THERMISTOR FAIL* - Place the power
switch in the OFF position. Call your authorized
service technician.
MIX LEVEL AUDIBLE
ENABLED
*Note: Three codes have been set up to assist in
diagnosing bad thermistor probes. If a probe has
shorted, “SHRT” will display for its respective
machine location. If the probe is open, “OPEN” will
display. If the actual probe environment exceeds
200°F (93°C), the respective screen display location
> Enable
Disable
Figure 57
150413
Models C709 & C717
27
Important: To the Operator
will read “OVER”, indicating the temperature is “out
of range”.
Use the arrow keys to advance forward or backward
to view each screen. Listed below are the variable
messages that may appear.
COMP ON TOO LONG - The compressor run time
exceeded the 11 minute timer. Replace the scraper
blades during the next brush cleaning. If that doesn't
resolve the fault, call your authorized service
technician.
Faults Occurring Entering a Heat
Treatment Cycle:
POWER SWITCH OFF - The power switch is OFF.
AUTO OR STBY OFF - The control was not in the
AUTO or STANDBY mode.
The FAULT HISTORY screen will display up to 100
faults that have occurred. The most recent fault is
displayed on screen 1. The date, time, and fault
description is displayed on each screen.
FAULT HISTORY
00/00/00
REASON
> Exit
MIX OUT FAILURE - A mix out condition was
present.
NO HEAT CYCLE TRIED - The Auto Heat Time
was set to attempt a heat cycle more than 24 hours
after the last successful heat cycle.
1
00:00
Faults Occurring While in Heat Mode:
HEAT MODE FAILURE - The maximum allowable
heat mode time exceeded 90 minutes.
Figure 59
COOL MODE FAILURE - The maximum allowable
cool mode time exceeded 90 minutes.
The LOCKOUT HISTORY screen displays a history
of the last 100 soft locks, hard locks, brush clean
dates, or aborted heat cycles. Page numbers are
indicated in the upper right hand corner. Page 1
always contains the most recent failure.
TOTAL TIME FAILURE - The maximum allowable
total heat treatment time exceeded 4 hours.
BRUSH CLEAN TIMEOUT - The total days in
operation exceeded the brush clean cycle setting.
POWER SWITCH OFF - The power switch was
turned OFF during the heat cycle.
LOCKOUT HISTORY
00/00/00
Reason
1
POWER FAIL IN H/C - A power failure occurred
during the heat treatment cycle.
00:00
MIX LOW FAILURE - The mix level in the hopper is
too low for a successful heat cycle.
> Exit
BEATER OVLD H/C - The overload tripped for the
beater motor.
Figure 60
BRL THERM FAIL - The thermistor sensor for the
freezing cylinder failed.
The second line of the screen displays the date and
time a failure occurs. The third line indicates the
reason for a failure, or will indicate if a successful
brush cleaning has occurred. Some failures occur
with multiple reasons. When this occurs, a page will
be generated for each reason.
Important: To the Operator
HOPPER THERM FAIL - The thermistor sensor for
the hopper failed.
HPCO H/C - The side high pressure switch opened
during the heat treatment cycle.
28
Models C709 & C717
Faults Occurring While in AUTO Mode:
HEAT TREAT CYCLE
00/00
00:00
00:00
NO FAULT FOUND
HPR>45F (7C) AFTER 1 HR - The mix temperature
in the hopper was above 45°F (7°C) more than one
hour.
1
Figure 62
When in a heat cycle, a new record is created with
the current heat cycle data. Upon completion of the
current heat cycle, this data is permanently stored
as record 1 and all other data records are shifted
back one. Record one contains the most recently
completed heat cycle. Pressing the UP key will cycle
the data pages from most recent to oldest. Pressing
the DOWN key cycles from oldest to most recent.
BRL>45F (7C) AFTER 1 HR - The mix temperature
in the freezing cylinder was above 45°F (7°C) more
than one hour.
HPR>41F (5C) AFTER 4 HR - The mix temperature
in the hopper was above 41°F (5°C) more than four
hours.
Line 2 displays the month and day the heat cycle
was started, and the start time and end times of the
heat cycle.
BRL>41F (5C) AFTER 4 HR - The mix temperature
in the freezing cylinder was above 41°F (5°C) more
than four hours.
Line 3 displays the heat cycle failure message if one
exists. If no faults were found during the heat cycle,
the screen will display “NO FAULT FOUND.”
HPR>41F (5C) AFTER PF - The mix temperature in
the hopper was above 41°F (5°C) more than four
hours following a power failure.
Line 4 displays the page number.
Pressing the UP arrow key will display a separate
screen for each side of the machine.
BRL>41F (5C) AFTER PF - The mix temperature in
the freezing cylinder was above 41°F (5°C) more
than four hours following a power failure.
H:
HEAT
0:02
0:02
HPR>59F (15C) - The mix temperature in the
hopper exceeded 59°F (15°C).
BRL>59F (15C) - The mix temperature in the
freezing cylinder exceeded 59°F (15°C).
PS
PEAK
42.0
25.0
Line 1 displays the hopper and barrel temperatures
recorded when the heat cycle ended. The two
characters on this line indicate the heat cycle failure
code, if a failure occurred.
Line 2 displays the heading for each time and
temperature.
Line 3 displays the time spent in the Heat and Cool
phases for the hopper and the peak hopper
temperature through the entire heat cycle. It also
displays the amount of time that the hopper was
greater than the Hold temperature.
0
0
0
Line 4 displays the time spent in the Heat and Cool
phases for the barrel and the peak barrel
temperature through the entire heat cycle. It also
displays the amount of time that the barrel was
greater than the Hold temperature.
Figure 61
The HEAT CYCLE DATA screen displays critical
times and temperatures for 366 heat treatment
cycles. Entering this option will display the first
screen.
Models C709 & C717
25.0
COOL
0:00
0:00
Figure 63
The HEAT CYCLE SUMMARY screen displays the
hours since the last heat cycle, the hours since the
product temperature was above 150°F (65.6°C), and
the number of heat cycles completed since the last
brush clean date.
HEAT CYCLE SUMMARY
HRS SINCE HC
HRS SINCE 150
HRS SINCE BC
42.0 B:
OVER
0:00
h
0:00
b
Pressing the SEL or MENU key returns the display
to the menu screen.
29
Important: To the Operator
The SYSTEM INFORMATION is displayed on four
separate screens. The first screen contains the
control and software version installed in the
machine.
Listed below are variable failure code messages
which could appear on line 2.
HT
Heat Time Too Long
Mix temperature did not rise above 151°F
(66.1°C) in less than 90 minutes.
CL
Cool Time Too Long
Mix temperature in the hopper and freezing
cylinder did not fall below 41°F (5°C) in less
than 120 minutes.
TT
Total Time Too Long
The heat treatment cycle must be completed
in no more than 4 hours.
SOFTWARE VERSION
C709 CONTROL UVC4
VERSION X.XX
> Next
Figure 64
Touch the SEL key to advance to the next system
information screen containing the software language
version.
MO Mix Out Condition
A mix out condition was detected at the start
or during the heat cycle.
ML
Mix Low Condition
The Heat Phase or Cool Phase time was
exceeded and a mix low condition was
present.
BO
Beater Overload Condition
A beater overload occurred during the heat
cycle.
PF
PS
Language
V5.01
English
> Next
Figure 65
Power Failure
A power failure caused the Heat Phase,
Cool Phase, or Total Cycle Time to exceed
the maximum allowed time. If a power failure
occurs, but the heat treatment cycle does
not fail, an asterisk(*) will appear on the third
line of the display.
Touch the SEL key to advance to the next screen.
Bootloader
V1.13.000
> Next
Power Switch OFF
The power switch was placed into the OFF
position during the heat cycle.
TH
Thermistor Switch OFF
A thermistor probe has failed.
RC
Record Cleared
Data has not been written to the page or
cleared due to corrupt data.
OP
Operator Abort
Indicates the heat cycle was aborted in the
OPERATOR ABORT option in the Service
Menu.
PD
Product Door Not in Place
A product door is not in place or is loose.
Figure 66
Touch the SEL key to advance to the system
information screen containing the model bill of
material and machine serial number. Touching the
SEL key again will return to the Menu list.
B.O.M. C700000000
S/N
M0000000
Othr= 00000
> Next
Figure 67
150413
Important: To the Operator
30
Models C709 & C717
The CURRENT CONDITIONS screen provides the
viscosity readings for the product when the machine
is running, and the hopper and the freezing cylinder
temperatures for the machine.
VISC
HOPPER
BARREL
CURRENT CONDITIONS is the only Menu screen
that will return the control panel keys to normal
operation. The Menu keys will not be lit when this
option is selected but the panel touch keys are fully
functional. Exit the CURRENT CONDITIONS screen
and return to the Menu by touching the SEL key.
0.0
41.0
41.0
Figure 68
Models C709 & C717
31
Important: To the Operator
Section 6
Operating Procedures
The C709 machine stores mix in a hopper. It has a
3.4 quart (3.2 liter) capacity freezing cylinder with a
single spout door.
The C717 machine stores mix in two hoppers. It has
two 3.4 quart (3.2 liter) capacity freezing cylinders
with a three spout door.
We begin our instructions at the point where we
enter the store in the morning and find the parts
disassembled and laid out to air dry from the
previous night's cleaning.
These opening procedures will show you how to
assemble these parts into the freezer, sanitize them,
and prime the freezer with fresh mix in preparation
to serve your first portion.
Figure 69
If you are disassembling the machine for the first
time or need information to get to this starting point
in our instructions, turn to page 45, “Disassembly”,
and start there.
Note: To ensure the mix does not leak out of the
back of the freezing cylinder, the middle section of
the boot seal should be convex or extend out from
the seal. If the middle section of the boot seal is
concave or extending into the middle of the seal,
turn the seal inside out.
Assembly
Step 2
Insert the beater drive shaft through the rear shell
bearing in the freezing cylinder and engage the hex
end firmly into the drive coupling.
Note: When lubricating parts, use an approved food
grade lubricant (example: Taylor Lube).
MAKE SURE POWER SWITCH IS IN THE
“OFF” POSITION! Failure to follow this instruction
may result in severe personal injury from hazardous
moving parts.
Step 1
Before installing the beater drive shaft, lubricate the
groove on the beater drive shaft. Slide the beater
drive shaft boot seal over the small end of the beater
drive shaft and engage into the groove on the shaft.
Heavily lubricate the inside portion of the boot seal
and also lubricate the flat end of the boot seal that
comes in contact with the rear shell bearing. Apply
an even coat of lubricant to the shaft. DO NOT
lubricate the hex end.
Operating Procedures
Figure 70
32
Models C709 & C717
Step 3
Take one of the scraper blades and slip it under the
hook at the front of the beater. Wrap the blade
around the beater following the helix and pushing
the blade down onto the helix as you wrap. At the
back end of the beater, slip the blade under the
hook. Repeat this step for the second scraper
blade.
Step 5
Slide the beater the remainder of the way into the
freezing cylinder and over the end of the drive shaft.
The beater should fit snugly, but not so tightly that
the beater cannot be turned slightly to engage the
drive shaft. If the beater slides in too easily with little
or no resistance, there will not be enough force
against the beater to hold the blades in place.
Repeat these steps for the other side of the
C717.
Freezer Door Assembly
The assembly of the C709 freezer door is different
from the C717 freezer door. Please follow the
appropriate instructions for your machine.
Figure 71
USE EXTREME CAUTION when handling
the beater assembly. The scraper blades are very
sharp and may cause injury.
Model C709 Freezer Door Assembly
Step 4
Holding the beater securely, slide the beater one
third of the way into the freezing cylinder. Looking
into the freezing cylinder, align the hole at the rear of
the beater with the flats on the end of the drive
shaft.
Step 1
Place the door gasket into the groove on the back of
the freezer door. Slide the front bearing over the
baffle rod so the flanged edge is against the door.
DO NOT lubricate the gasket or bearing.
(See Figure 73.)
Figure 72
Figure 73
Models C709 & C717
33
Operating Procedures
Model C709 Freezer Door Assembly (Cont'd.)
Step 2
Slide the three o-rings into the grooves on the draw
valve and lubricate. (See Figure 74.)
Figure 76
Step 5
Insert the baffle rod through the beater in the
freezing cylinder. With the door seated on the
freezer studs, install the handscrews, with the longer
ones on top. Tighten equally in a criss-cross pattern
to insure the door is snug. (See Figure 77.)
Figure 74
Step 3
Lightly lubricate the inside of the top of the freezer
door valve cavity. (See Figure 75.)
Figure 77
Step 6
Position the draw handle with the adjustment screw
facing down. Slide the fork of the draw handle into
the slot of the draw valve. Secure with pivot pin.
(See Figure 78.)
Figure 75
Step 4
Insert the draw valve from the top, with the draw
handle slot facing forward. (See Figure 76.)
Operating Procedures
Figure 78
34
Models C709 & C717
Model C709 Freezer Door Assembly (Cont'd.)
Model C717 Freezer Door Assembly
Note: The C709 features an adjustable draw handle
to provide portion control, giving a better consistent
quality to your product and controlling costs.
Step 1
Place the door gaskets into the grooves on the back
of the freezer door.
The draw handle should be adjusted to provide a
flow rate of 5 to 7-1/2 oz. (142 g. to 213 g.) of
product by weight per 10 seconds. To INCREASE
the flow rate, turn the adjustment screw
CLOCKWISE. Turn the adjustment screw
COUNTER-CLOCKWISE to DECREASE the flow
rate.
Step 7
Slide the two drip pans into the holes in the left and
right panels. (See Figure 79.)
Figure 81
Step 2
Slide the front bearings over the baffle rods. The
flanged edges should be against the door. DO NOT
lubricate the gaskets or bearings.
Figure 79
Step 8
Install the front drip tray and splash shield under the
door spout. (See Figure 80.)
Figure 80
Figure 82
140121
Models C709 & C717
35
Operating Procedures
Step 5
Lubricate the inside of the freezer door spouts, top
and bottom.
Step 3
Insert the baffle rods through the beaters in the
freezing cylinders. With the door seated on the
freezer studs, install the handscrews, with the longer
ones on top. Tighten equally in a criss-cross pattern
to insure the door is snug.
Figure 85
Step 6
Insert the draw valves from the bottom until the slot
in each draw valve comes into view.
Figure 83
Step 4
Slide the three o-rings into the grooves of each
standard draw valve. Slide the H-ring and o-ring into
the grooves of the center draw valve. Lubricate the
H-ring and o-rings.
Figure 86
Step 7
Position each draw handle with the adjustment
screw facing down. Slide the fork of each draw
handle into the slot of each draw valve, starting from
the right.
Figure 84
Operating Procedures
36
Models C709 & C717
Model C717 Freezer Door Assembly (Cont'd.)
Step 8
Slide the pivot pin through the draw handles as the
handles are inserted into the draw valves.
Step 11
Install the front drip tray and splash shield under the
door spouts. (See Figure 89.)
Figure 87
Note: This freezer features adjustable draw handles
to provide portion control, giving a better consistent
quality to your product and controlling costs. The
draw handles should be adjusted to provide a flow
rate of 5 to 7-1/2 oz. (142 g. to 213 g.) of product by
weight per 10 seconds.
Figure 89
To INCREASE the flow rate, turn the adjustment
screw CLOCKWISE. To DECREASE the flow rate,
turn the adjustment screw COUNTERCLOCKWISE.
Feed Tube Assembly
Step 9
Snap the design caps over the bottom of the door
spouts.
Step 1
Slide the three o-rings into the grooves of the inner
feed tube.
Step 10
Slide the long drip pan into the hole in the front
panel. Slide the other two drip pans into the holes in
the side panels. (See Figure 88.)
Figure 88
Figure 90
140121
Models C709 & C717
37
Operating Procedures
Step 2
Slide the two o-rings into the grooves of the outer
feed tube.
Step 4
Lay the inner feed tube, the outer feed tube, and the
agitator in the bottom of the mix hopper for
sanitizing.
Figure 93
Repeat Steps 1 through 4 for the other side of
the C717.
Figure 91
Sanitizing
Step 1
Prepare an approved 100 PPM sanitizing solution
(examples: 2- 1/2 gal. [9.5 liters] of Kay- 5R or 2
gal. [7.6 liters] of Stera- SheenR). USE WARM
WATER AND FOLLOW THE MANUFACTURER’S
SPECIFICATIONS.
Step 3
Slide the small o-ring into the groove of the air
orifice.
Step 2
Pour the sanitizing solution over all the parts in the
bottom of the mix hopper and allow it to flow into the
freezing cylinder.
Figure 92
Figure 94
Note: Make sure the hole in the air orifice is clean
and is not clogged. If the hole in the air orifice should
become clogged, use soap and hot water to clear
the hole. Do not enlarge the hole in the air
orifice.
Note: You have just sanitized the mix hopper
and parts; therefore, be sure your hands are
clean and sanitized before going on in these
instructions.
080227
Operating Procedures
38
Models C709 & C717
Step 3
While the solution is flowing into the freezing
cylinder, take particular care to brush-clean the mix
level sensing probe on the bottom of the hopper, the
mix hopper, the mix inlet hole, and the feed tubes.
Step 8
Lubricate the o-rings on the inner and outer feed
tubes. DO NOT lubricate the o-ring on the air orifice.
Place the inner feed tube inside the outer feed tube.
Step 4
Place the power switch in the ON position.
Step 5
/ and allow the sanitizing
Touch the WASH key
solution in the freezing cylinder to agitate for five
minutes.
Step 6
With a pail beneath the door spout(s), open close
the draw valve six times. Then open the draw valve
and draw off the sanitizing solution.
Figure 96
Step 9
Install the air orifice into the hole in the top of the
inner feed tube.
Step 7
Touch the WASH key
valve.
/
and close the draw
Figure 97
Note: Make sure the hole in the air orifice is clean
and is not clogged. If the hole in the air orifice should
become clogged, use soap and hot water to clear
the hole. Do not enlarge the hole in the air
orifice.
Figure 95
Note: Be sure your hands are clean and
sanitized before going on in these instructions.
130228
Models C709 & C717
39
Operating Procedures
Step 10
Stand the assembled feed tube in the corner of the
mix hopper and place the agitator on the agitator
housing.
Figure 99
Figure 98
The pin on the inner feed tube should be turned and
positioned at the bottom of the notch in the outer
feed tube. This will align the holes in the feed tubes
and allow mix and air to enter the freezing cylinder.
Step 11
Return to the freezer with a small amount of
sanitizing solution. Dip the door spout brush into the
sanitizing solution and brush clean the door spout
and bottom of the draw valve.
Note: To assure sanitary conditions are maintained,
brush clean each item for a total of 60 seconds,
repeatedly dipping the brush in sanitizing solution.
Repeat these steps for the other side of the
C717.
Priming
Note: Use only FRESH MIX when priming the
freezer.
Figure 100
Step 1
With a pail beneath the door spout(s), open the draw
valve. Pour 2-1/2 gallons (9.5 liters) of FRESH mix
into the mix hopper and allow it to flow into the
freezing cylinder. This will force out any remaining
sanitizing solution. When full strength mix is flowing
from the door spout, close the draw valve.
Step 3
Select the AUTO key
.
Step 4
Fill the hopper with fresh mix and place the mix
hopper cover in position.
Step 2
When mix stops bubbling down into the freezing
cylinder, install the assembled feed tubes in the mix
inlet hole.
Repeat these steps for the other side of the
C717.
140718
Operating Procedures
40
Models C709 & C717
Step 4
Prepare a small amount of an approved 100 PPM
cleaning/sanitizing solution (examples: Kay-5® or
Stera-Sheen®). USE WARM WATER AND
FOLLOW THE MANUFACTURER'S
SPECIFICATIONS. Brush clean the parts.
Daily Closing Procedures
This procedure must be performed once
daily!
Step 5
Place the front drip tray, splash shield, and air
orifice(s) on a clean, dry surface to air-dry overnight
or until the heating cycle is complete.
The function of the Heat Treatment Cycle is to
destroy bacteria by raising the temperature of the
mix in the freezing cylinder and the hopper to a
specified temperature for a specified period of time,
and then bringing the temperature back down low
enough to retard spoilage.
Step 6
Prepare a small amount of an approved 100 PPM
cleaning/sanitizing solution (examples: Kay-5® or
Stera-Sheen®). USE WARM WATER AND
FOLLOW THE MANUFACTURER'S
SPECIFICATIONS. Sanitize the drip pans, feed tube
assembly(ies), agitator(s) and hopper cover(s).
The Heat Treatment Cycle will start at the time
designated in the Auto Heat Time.
IMPORTANT: The level of mix in the mix
hopper(s) must be up to the fill line on the
agitator paddle(s). (The mix low light must not be
on.) Note: If the BRUSH CLEAN COUNTER display
has counted down to one day, do not add mix. The
machine must be disassembled and brush cleaned
within 24 hours.
Step 7
Install the agitator(s) back onto the agitator drive
shaft housing(s).
CAUTION: Be sure agitator(s) are installed and
switch is in the AUTO or STANDBY mode or the
unit will not have a successful heat cycle.
The freezer must be in the AUTO (AUTO key
illuminated) or in the STANDBY mode (STANDBY
Step 8
Install the feed tube assembly(ies). Lift and turn the
inner feed tube of each assembled feed tube so the
pin rests on top of the outer feed tube. This will
close the hole in the assembled feed tubes,
preventing mix in the hopper(s) from entering the
freezing cylinder(s) during the Heating and Standby
process.
illuminated) before the HEAT cycle may be
key
started.
Step 1
Remove the hopper cover(s), drip pan(s), front drip
tray, and the splash shield. Take them to the sink for
cleaning and sanitizing.
MAKE SURE YOUR HANDS ARE CLEAN AND
SANITIZED BEFORE PERFORMING THESE NEXT
STEPS.
Step 2
Remove the air orifice(s), the feed tube
assembly(lies), and the agitator(s) from the mix
hopper(s). Take these parts to the sink for cleaning
and sanitizing.
Step 3
Rinse these parts in cool, clean water.
Figure 101
140722
Models C709 & C717
41
Operating Procedures
Step 9
Replace the hopper cover(s) and install the drip
pans.
A failure message will appear on the fluorescent
display to inform the operator that the machine did
not successfully complete the heat treatment cycle.
The product may not be safe to serve. The freezer
will be locked out (softlock) of the AUTO mode. The
operator will be given the option of selecting the
Step 10
Return to the freezer with a small amount of
cleaning solution. Dip the door spout brush into the
cleaning solution and brush clean the door spout(s)
and bottom of the draw valve(s).
HEAT key
which will begin a new heat cycle, or
/ which will place the
touching the WASH key
freezer into the OFF mode to allow a brush clean of
the machine.
Note: To assure sanitary conditions are maintained,
brush each item for a total of 60 seconds, repeatedly
dipping the brush in cleaning solution.
Note: Once the heating cycle has started, it cannot
be interrupted. The heating cycle will take a
maximum of 4 hours to complete with full hoppers.
DO NOT attempt to draw product or
disassemble the machine during the HEAT cycle.
The product is hot and under extreme pressure.
When the heating cycle is complete, the control will
return to the STANDBY mode. The STANDBY
key(s)
will be illuminated.
Daily Opening Procedures
Before performing the opening procedures, check
the display panel for any error messages. Normally
the display is blank unless an operational fault has
occurred. If a fault has been detected, investigate
the cause and follow the instructions on the display
before proceeding with the opening procedures.
(See Failure Messages, starting on page 28.)
Figure 102
Step 11
Using a clean, sanitized towel, wipe down the
freezer door, front panel, the area around the bottom
of the freezer door, and any other areas that
demonstrate a build-up of either moisture or food
substance.
Set-Up - Complete The Following
Make sure your hands are clean and sanitized
before performing these next steps.
The heat cycle will start when the clock on the
machine reaches the AUTO HEAT TIME set in the
Manager's Menu.
Step 1
Prepare a small amount of an approved 100 PPM
sanitizing solution (examples: Kay-5® or
Stera-Sheen®). USE WARM WATER AND
FOLLOW THE MANUFACTURER'S
SPECIFICATIONS.
There are 3 phases of the heat cycle: Heating,
Holding and Cooling. Each phase has a time limit. If
any one of the three phases fail to reach the proper
temperatures within the time limit, the cycle will
automatically abort and return to the STANDBY
mode.
Step 2
Sanitize the air orifice(s), front drip tray and splash
shield in this solution.
080227
Operating Procedures
42
Models C709 & C717
Step 3
Return to the freezer with a small amount of
sanitizing solution. Dip the door spout brush into the
sanitizing solution and brush clean the door spout(s)
and bottom of the draw valve(s).
Step 6
Lift the hopper cover(s). Turn the inner feed tube of
each assembled feed tube so the pin rests at the
bottom of the notch of the outer feed tube. Install the
air orifice(s).
Figure 105
Figure 103
The control has a feature in the Manager's Menu to
enable or disable the AUTO START feature. When
AUTO START in enabled, the machine will
automatically exit the STANDBY mode and start the
machine in the AUTO mode at a designated time
each day.
Note: To assure sanitary conditions are maintained,
brush clean each item for a total of 60 seconds,
repeatedly dipping the brush in sanitizing solution.
Step 4
Using a clean, sanitized towel, wipe down the
freezer door, front panel, the area around the bottom
of the freezer door, and any other areas that
demonstrate a build-up of either moisture or food
substance. Install the front drip tray and the splash
shield.
Note: This procedure should be performed 15
minutes prior to serving product.
Manual Brush Cleaning
Step 5
When ready to resume normal operation, touch the
These procedures must be completed according to
the frequency specified by your Federal, State, or
local regulatory agencies. Please consult your
governing Food Code to determine the maximum
number of days allowed between brush clean
cycles.
AUTO key . When the unit cycles off, the product
in the freezing cylinder will be at serving viscosity.
ALWAYS FOLLOW LOCAL HEALTH CODES.
To disassemble the machines, the following items
will be needed:
S
S
S
S
Figure 104
Two cleaning and sanitizing pails
Sanitizer/Cleaner
Necessary brushes (provided with freezer)
Single service towels
130228
Models C709 & C717
43
Operating Procedures
Draining Product From The
Freezing Cylinder
Rinsing
Step 1
Pour two gallons (7.6 liters) of cool, clean water into
the mix hopper. With the white hopper brush, scrub
the mix hopper, mix level sensing probes and the
outside of the agitator drive shaft housing. Using the
double ended brush, brush clean the mix inlet hole.
Step 1
Press the AUTO key , cancelling compressor and
beater motor operation.
Step 2
Remove the hopper cover, the agitator paddle, and
the assembled feed tube. Take these parts to the
sink for cleaning.
Step 3
With a pail beneath the door spout(s), touch the
WASH key
/
and open the draw valve.
Figure 107
Note: Do not brush clean the mix inlet hole while
the machine is in the Wash mode.
Step 2
With a pail beneath the door spout(s), touch the
WASH key
/ .
Figure 106
Drain the product from the freezing cylinder and the
mix hopper and properly dispose of the mix.
Step 4
When the flow of product stops, touch the WASH
/ , cancelling the Wash mode. Close the
key
draw valve.
Repeat these steps for the other side of the
C717.
Figure 108
130228
Operating Procedures
44
Models C709 & C717
Step 3
Open the draw valve on the freezer door. Drain all
the rinse water from the door spout, close the draw
valve and touch the WASH key,
Wash mode.
/
Disassembly
Note: Failure to remove the parts specified below
for brush cleaning and lubrication will result in
damage to the machine. These parts must be
removed within the maximum number of days
allowed between brush clean cycles or the machine
will hard lock and will not operate.
cancelling the
Step 4
Repeat this procedure using clean, warm water, until
the water being discharged is clear.
Step 1
Be sure the power switch is in the OFF position.
Repeat these steps for the other side of the
C717.
Step 2
Remove the handscrews, freezer door, beater and
scraper blades, and drive shaft with drive shaft seal
from the freezing cylinder.
Hopper Cleaning
Step 3
Remove the scraper blades.
Step 1
Prepare an approved 100 PPM cleaning solution
(examples: 2-1/2 gal. [9.5 liters] of Kay-5R or 2
gal. [7.6 liters] of Stera-SheenR). USE WARM
WATER AND FOLLOW THE MANUFACTURER'S
SPECIFICATIONS.
Step 4
Remove the drive shaft seal from the drive shaft.
Step 5
Remove the freezer door gasket, front bearing, pivot
pin, draw handle, and draw valve. Remove the three
o-rings from the draw valve.
Step 2
Pour the solution into the hopper and allow it to flow
into the freezing cylinder.
Step 6
Remove the front drip tray and splash shield.
Step 3
Using the white hopper brush, clean the mix hopper,
mix level sensing probes and the outside of the
agitator drive shaft housing. Using the double ended
brush, clean the mix inlet hole. (Note: Do not brush
clean the mix inlet hole while the machine is in the
Wash mode.)
Step 7
Remove all drip pans and take them to the sink for
cleaning.
Step 4
/ . This will cause the
Touch the WASH key
cleaning solution in the freezing cylinder to come in
contact with all areas of the freezing cylinder.
Step 5
Place an empty pail beneath the door spout(s).
Step 6
Open the draw valve on the freezer door and draw
off all the solution.
Figure 109
Step 7
Once the cleaning solution stops flowing from the
door spout, close the draw valve and touch the
WASH key
Note: If the drip pans are filled with an excessive
amount of mix, it is an indication that the drive shaft
seal(s), or o-ring(s) should be replaced or properly
lubricated.
/ , cancelling the Wash mode.
Repeat these steps for the other side of the
C717.
Repeat these steps for the other side of the
C717.
080227
Models C709 & C717
45
Operating Procedures
Step 5
Return to the freezer with a small amount of
cleaning solution. Using the black brush, clean the
rear shell bearing at the back of the freezing
cylinder.
Brush Cleaning
Step 1
Prepare an approved 100 PPM cleaning solution
(examples: 2-1/2 gal. [9.5 liters] of Kay-5R or 2
gal. [7.6 liters] of Stera-SheenR). USE WARM
WATER AND FOLLOW THE MANUFACTURER'S
SPECIFICATIONS. Make sure all brushes provided
with the freezer are available for brush cleaning.
Step 2
Remove all o-rings.
Step 3
Thoroughly brush clean all disassembled parts in the
cleaning solution, making sure all lubricant and mix
film is removed. Be sure to brush all surfaces and
holes, especially the draw valve hole in the freezer
door.
Figure 110
Repeat these steps for the other side of the
C717.
Step 6
Wipe all exterior surfaces of the freezer with a clean,
sanitized towel.
Step 4
Rinse all parts with clean, warm water. Place the
parts on a clean, dry surface to air dry overnight.
080227
Operating Procedures
46
Models C709 & C717
Section 7
Important: Operator Checklist
During Brush Cleaning and
Sanitizing
Regular Maintenance Checks
j 1. Replace scraper blades that are nicked or
damaged. Before installing the beater
assembly, be certain that scraper blades are
properly attached to the helix.
ALWAYS FOLLOW LOCAL HEALTH CODES.
Cleaning and sanitizing schedules are governed
by your Federal, State or local regulatory
agencies and must be followed accordingly.
j 2. Check the rear shell bearing for signs of wear
(excessive mix leakage in rear drip pan) and
be certain it is properly cleaned.
Please consult your governing Food Code to
determine the maximum number of days allowed
between brush clean cycles.
The following check points should be stressed
during the cleaning and sanitizing operations.
j 3. Using a screwdriver and cloth towel, keep the
rear shell bearing and the female hex drive
socket clean and free of lubricant and mix
deposits.
Troubleshooting Bacterial Count
j 1. Thoroughly clean and sanitize the machine
regularly, including complete disassembly and
brush cleaning.
j 4. Dispose of o-rings and seals if they are worn,
torn, or fit too loosely, and replace with new
ones.
j 2. Use all brushes supplied for thorough
cleaning. The brushes are specially designed
to reach all mix passageways.
j 5. Follow all lubricating procedures as outlined in
“Assembly”.
j 3. Use the white bristle brush to clean the mix
inlet hole which extends from the mix hopper
down to the rear of the freezing cylinder.
j 6. If your machine is air cooled, check the
condensers for an accumulation of dirt and
lint. Dirty condensers will reduce the efficiency
and capacity of the machine. Condensers
should be cleaned monthly with a soft brush.
Never use screwdrivers or other metal probes
to clean between the fins.
Note: For machines equipped with an air
filter, it will be necessary to vacuum clean the
filters on a monthly schedule.
j 4. Use the black bristle brush to thoroughly
clean the rear shell bearing located at the rear
of the freezing cylinder. Be sure there is a
generous amount of cleaning solution on the
brush.
j 5. Properly prepare the cleaning and sanitizing
solutions. Read and follow the label directions
carefully. Too strong of a solution may
damage the parts and too weak of a solution
will not do an adequate job of cleaning or
sanitizing.
WARNING! Always disconnect
electrical power prior to cleaning the
condenser. Failure to follow this instruction
may result in electrocution.
j 6. The temperature of the mix in the mix hopper
and walk-in cooler should be below 40_F
(4.4_C).
121008
Models C709 & C717
47
Important: Operator Checklist
j 7. If your machine is equipped with an auxiliary
refrigeration system, check the auxiliary
condenser for accumulation of dirt and lint.
Dirty condensers will reduce the refrigeration
capacity of the mix hopper. Condensers must
be cleaned monthly with a soft brush. Never
use screwdrivers or other metal probes to
clean between the fins.
Winter Storage
If the place of business is to be closed during the
winter months, it is important to protect the freezer
by following certain precautions, particularly if the
building is subject to freezing conditions.
Disconnect the freezer from the main power source
to prevent possible electrical damage.
On water cooled freezers, disconnect the water
supply. Relieve pressure on the spring in the water
valve. Use air pressure on the outlet side to blow out
any water remaining in the condenser. This is
extremely important. Failure to follow this
procedure may cause severe and costly damage to
the refrigeration system.
WARNING! Always disconnect
electrical power prior to cleaning the
condenser. Failure to follow this instruction
may result in electrocution.
j 8. If your machine is water cooled, check the
water lines for kinks or leaks. Kinks can occur
when the machine is moved back and forth for
cleaning or maintenance purposes.
Deteriorated or cracked water lines should be
replaced only by an authorized Taylor
distributor.
Your local Taylor Distributor can perform this winter
storage service for you.
Wrap detachable parts of the freezer such as
beater, blades, drive shaft, and freezer door, and
place them in a protected dry place. Rubber trim
parts and gaskets can be protected by wrapping
them with moisture-proof paper. All parts should be
thoroughly cleaned of dried mix or lubrication which
attract mice and other vermin.
It is recommended that an authorized service
technician perform winter storage draining, to insure
all water has been removed. This will guard against
freezing and rupturing of the components.
080128
Important: Operator Checklist
48
Models C709 & C717
Section 8
PROBLEM
1. Soft lock message
appears on display.
2. Hard lock message
appears on display.
Troubleshooting Guide
PROBABLE CAUSE
REMEDY
PAGE
REF.
a. More than 24 hours since
the last HEAT cycle.
a. The freezer must go through a
HEAT cycle every 24 hours.
The freezer must now be
disassembled and brush
cleaned or placed in a heat
cycle.
21
b. The power switch is in the
OFF position.
b. The power switch must be in
the ON position. The freezer
must now be disassembled
and brush cleaned or placed
in a heat cycle.
21
c. The freezer is not in the
AUTO or STANDBY mode
when the heat cycle was
programmed to start.
c. The freezer must be in the
AUTO or STANDBY mode.
The freezer must now be
disassembled and brush
cleaned or placed in a heat
cycle.
21
d. Mix out condition.
d. Level of mix in hopper must
be up to fill line on agitator
paddle. The freezer must now
be disassembled and brush
cleaned or placed in a heat
cycle.
21
e. The agitator is not
installed.
e. The agitator must be cleaned
and installed before starting
the HEAT cycle. The freezer
must now be disassembled
and brush cleaned or placed
in a heat cycle.
41
f. There was a power failure.
f. Check fault messages and
product temperature.
Disassemble and brush clean,
or initiate a heat treatment
cycle.
28
a. Brush clean interval
exceeded.
a. The freezer must be
disassembled and brush
cleaned within 24 hours when
the counter indicates one day
remaining.
20
b. A barrel or hopper
thermistor is faulty.
b. Call an authorized service
technician.
---
061204
Models C709 & C717
49
Troubleshooting Guide
PROBLEM
3. No product is being
dispensed.
4. The product is too soft.
Troubleshooting Guide
PROBABLE CAUSE
REMEDY
PAGE
REF.
a. Low on mix. The MIX
OUT light is on.
a. Add mix to the mix hopper.
Return to AUTO mode.
40
b. The power switch is in the
OFF position.
b. Place the power switch to ON
and select AUTO.
39
c. The circuit breaker is off
or the fuse is blown.
c. Turn the breaker on, or
replace the fuse.
- - -
d. Beater motor is out on
reset, BEATER
OVERLOAD message
displayed.
d. Turn the machine off. Press
the reset button. Restart the
machine in AUTO.
---
e. Machine not in AUTO
mode.
e. Select AUTO and allow
machine to cycle off before
drawing product.
43
f. Feed tube not properly
installed.
f. Make sure feed tube is
properly installed.
40
g. Freeze-up in mix inlet
hole.
g. Call an authorized service
technician.
---
h. The beater is rotating
counterclockwise when
observed from the
operator end.
h. Contact service technician to
correct rotation.
- - -
a. Draw rate is set too fast.
a. Adjust draw rate of 5 to 7 1/2
oz. (142 g. to 213 g.) of
product by weight in 10
seconds.
34
b. Not enough air space
around unit. (Air cooled
units)
b. Allow for adequate air flow
across the condenser.
1
c. Worn scraper blades.
c. Replace regularly.
53
d. Dirty condenser (A/C)
d. Clean monthly.
47
e. Mix is out of date.
e. Use only fresh mix.
f. Loss of water. (W/C)
f. Locate cause of water loss
and correct.
48
g. Viscosity needs
adjustment.
a. Contact service technician.
- - -
50
---
Models C709 & C717
PROBLEM
REMEDY
PAGE
REF.
a. Freezing cylinder not
primed correctly.
a. Drain the freezing cylinder and
reprime the machine.
40
b. The viscosity control is set
too cold.
b. Call an authorized service
technician.
---
c. Freeze-up in mix inlet
hole.
c. Call an authorized service
technician.
---
a. Hopper cover is not in
position.
a. Clean and sanitize hopper
cover and place in position.
40
b. The agitator is not
installed.
b. Clean and sanitize the agitator
and install.
41
c. The hopper temperature is
out of adjustment.
c. Call an authorized service
technician.
---
7. The mix in the hopper is
too cold.
a. The hopper temperature is
out of adjustment.
a. Call an authorized service
technician.
---
8. Mix Low and Mix Out
probes are not
functioning.
a. Milkstone build-up in the
hopper.
a. Clean hopper(s) thoroughly.
39
9. Product is collecting on
top of the freezer door.
a. The top o-ring on draw
valve is improperly
lubricated or worn.
a. Lubricate properly or replace
the o-ring.
36
10. Excessive mix leakage
from door spout.
a. Missing or worn draw
valve o-rings.
a. Install or replace regularly.
36/ 53
b. Inadequate lubrication of
draw valve o-rings.
b. Lubricate properly.
34/ 36
c. Wrong type of lubricant is
being used (example:
petroleum base lubricant).
c. Use the proper lubricant
(example: Taylor Lube).
a. Missing or worn seal on
drive shaft.
a. Install or replace regularly.
b. The drive shaft seal is
installed inside-out.
b. Install correctly.
32
c. Improper lubrication of
drive shaft and/or seal.
a. Lubricate properly.
32
d. The drive shaft and beater
assembly work forward.
b. Call authorized service
technician.
---
e. Worn rear shell bearing.
c. Call authorized service
technician.
- - -
f. Gear box out of alignment.
d. Call authorized service
technician.
---
5. The product is too thick.
6. The mix in the hopper is
too warm.
11. Excessive mix leakage
into the rear drip pan.
.
Models C709 & C717
PROBABLE CAUSE
51
32
32/ 53
Troubleshooting Guide
PROBLEM
PROBABLE CAUSE
12. The drive shaft is stuck in
the drive coupling.
a. Mix and lubricant collected
in drive coupling.
a. Brush clean the rear shell
bearing area regularly.
46
b. Rounded corners of drive
shaft, drive coupling, or
both.
b. Call an authorized service
technician.
---
c. Gear box is out of
alignment.
c. Call an authorized service
technician.
---
a. Missing or worn front
bearing and scraper
blades.
a. Install or replace the front
bearing and scraper blades.
33
b. The baffle rod on the
freezer door is broken.
b. Replace freezer door.
33
c. Beater assembly is bent.
c. Replace beater assembly.
33
d. Gear box is out of
alignment.
d. Call an authorized service
technician.
---
a. Draw rate is set too fast.
a. Adjust draw rate of 5 to 7 1/2
oz. (142 g. to 213 g.) of
product by weight in 10
seconds.
34
b. Freezing cylinder not
primed correctly.
b. Drain the freezing cylinder and
reprime the machine.
40
a. Machine is unplugged.
a. Plug into wall receptacle.
---
b. Circuit breaker OFF or
blown fuse.
b. Turn the breaker ON or
replace the fuse.
---
a. Unit is unplugged.
a. Plug into wall receptacle.
- - -
b. The circuit breaker is off
or the fuse is blown.
b. Turn the breaker on, or
replace the fuse.
- - -
c. The beater motor is out on
reset.
c. Reset the freezer.
17
a. Inadequate level of mix in
the mix hopper.
a. Fill the mix hopper with mix.
40
b. The mix inlet hole is
frozen up.
b. The mix hopper temperature
needs adjustment. Call
service technician.
- - -
13. The freezing cylinder walls
are scored.
14. The product makes a
popping sound when
drawn.
15. No control panel functions
with power switch ON.
16. No freezer operation after
pressing the AUTO key.
17. Product is not feeding into
the freezing cylinder.
Troubleshooting Guide
52
REMEDY
PAGE
REF.
Models C709 & C717
Section 9
PART DESCRIPTION
Parts Replacement Schedule
EVERY 3 MONTHS
EVERY 6 MONTHS
ANNUALLY
White Bristle Brush, 3” x 7”
Inspect & Replace
if Necessary
Minimum
White Bristle Brush, 1” x 2”
Inspect & Replace
if Necessary
Minimum
Black Bristle Brush, 1” x 2”
Inspect & Replace
if Necessary
Minimum
Double-Ended Brush
Inspect & Replace
if Necessary
Minimum
Yellow Bristle Brush
Inspect & Replace
if Necessary
Minimum
Scraper Blades
X
Drive Shaft Seal
X
Freezer Door Gasket
X
Front Bearing
X
Draw Valve O-Ring
X
Mix Feed Tube O-Ring
X
Air Orifice O-Ring
X
060515
Models C709 & C717
53
Parts Replacement Schedule
Section 10 Limited Warranty on Equipment
TAYLOR COMPANY LIMITED WARRANTY ON FREEZERS
Taylor Company, a division of Carrier Commercial Refrigeration, Inc. (“Taylor”) is pleased to provide this limited
warranty on new Taylor-branded freezer equipment available from Taylor to the market generally (the “Product”)
to the original purchaser only.
LIMITED WARRANTY
Taylor warrants the Product against failure due to defect in materials or workmanship under normal use and
service as follows. All warranty periods begin on the date of original Product installation. If a part fails due to
defect during the applicable warranty period, Taylor, through an authorized Taylor distributor or service agency,
will provide a new or re-manufactured part, at Taylor’s option, to replace the failed defective part at no charge for
the part. Except as otherwise stated herein, these are Taylor’s exclusive obligations under this limited warranty
for a Product failure. This limited warranty is subject to all provisions, conditions, limitations and exclusions listed
below and on the reverse (if any) of this document.
Product
Soft Serve
Frozen Yogurt
Shakes
Smoothies
Frozen Beverage
Batch Desserts
Part
Limited Warranty Period
Insulated shell assembly
Five (5) years
Refrigeration compressor
(except service valve)
Five (5) years
Beater motors
Two (2) years
Beater drive gear
Two (2) years
Printed circuit boards and
Softech controls beginning
with serial number H8024200
Two (2) years
Parts not otherwise listed in
this table or excluded below
One (1) year
LIMITED WARRANTY CONDITIONS
1.
If the date of original installation of the Product cannot be verified, then the limited warranty period begins
ninety (90) days from the date of Product manufacture (as indicated by the Product serial number). Proof of
purchase may be required at time of service.
2.
This limited warranty is valid only if the Product is installed and all required service work on the Product is
performed by an authorized Taylor distributor or service agency, and only if genuine, new Taylor parts are
used.
3.
Installation, use, care, and maintenance must be normal and in accordance with all instructions contained in
the Taylor Operator’s Manual.
4.
Defective parts must be returned to the authorized Taylor distributor or service agency for credit.
5.
The use of any refrigerant other than that specified on the Product’s data label will void this limited warranty.
LIMITED WARRANTY EXCEPTIONS
This limited warranty does not cover:
1.
Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of
defective parts, replacement parts, or new Products.
2.
Normal maintenance, cleaning and lubrication as outlined in the Taylor Operator’s Manual, including cleaning
of condensers.
131121
Limited Warranty on Equipment
54
Models C709 & C717
3.
Replacement of wear items designated as Class “000” parts in the Taylor Operator’s Manual.
4.
External hoses, electrical power supplies, and machine grounding.
5.
Parts not supplied or designated by Taylor, or damages resulting from their use.
6.
Return trips or waiting time required because a service technician is prevented from beginning warranty
service work promptly upon arrival.
7.
Failure, damage or repairs due to faulty installation, misapplication, abuse, no or improper servicing,
unauthorized alteration or improper operation or use as indicated in the Taylor Operator’s Manual, including
but not limited to the failure to use proper assembly and cleaning techniques, tools, or approved cleaning
supplies.
8.
Failure, damage or repairs due to theft, vandalism, wind, rain, flood, high water, water, lightning, earthquake
or any other natural disaster, fire, corrosive environments, insect or rodent infestation, or other casualty,
accident or condition beyond the reasonable control of Taylor; operation above or below the electrical or
water supply specification of the Product; or components repaired or altered in any way so as, in the
judgment of the Manufacturer, to adversely affect performance, or normal wear or deterioration.
9.
Any Product purchased over the Internet.
10.
Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the
inadequacy or interruption of electrical service.
11.
Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever.
12.
Damages resulting from the use of any refrigerant other than that specified on the Product’s data label will
void this limited warranty.
13.
Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.
14.
ANY SPECIAL, INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY
NATURE WHATSOEVER. Some jurisdictions do not allow the exclusion of incidental or consequential
damages, so this limitation may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from
jurisdiction to jurisdiction.
LIMITATION OF WARRANTY
THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS
AND/OR REMEDIES UNDER THE LAW, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ORIGINAL OWNER'S SOLE
REMEDY WITH RESPECT TO ANY PRODUCTS SHALL BE REPAIR OR REPLACEMENT OF DEFECTIVE
COMPONENTS UNDER THE TERMS OF THIS LIMITED WARRANTY. ALL RIGHTS TO CONSEQUENTIAL
OR INCIDENTAL DAMAGES (INCLUDING CLAIMS FOR LOST SALES, LOST PROFITS, PRODUCT LOSS,
PROPERTY DAMAGES OR SERVICE EXPENSES) ARE EXPRESSLY EXCLUDED. THE EXPRESS
WARRANTIES MADE IN THIS LIMITED WARRANTY MAY NOT BE ALTERED, ENLARGED, OR CHANGED
BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON, WHATSOEVER.
LEGAL REMEDIES
The owner must notify Taylor in writing, by certified or registered letter to the following address, of any defect or
complaint with the Product, stating the defect or complaint and a specific request for repair, replacement, or other
correction of the Product under warranty, mailed at least thirty (30) days before pursuing any legal rights or
remedies.
Taylor Company
a division of Carrier Commercial Refrigeration, Inc.
750 N. Blackhawk Blvd.
Rockton, IL 61072, U.S.A.
Models C709 & C717
55
Limited Warranty on Equipment
Section 11
Limited Warranty on Parts
TAYLOR COMPANY LIMITED WARRANTY ON TAYLOR GENUINE PARTS
Taylor Company, a division of Carrier Commercial Refrigeration, Inc. (“Taylor”) is pleased to provide this limited
warranty on new Taylor genuine replacement components and parts available from Taylor to the market generally
(the “Parts”) to the original purchaser only.
LIMITED WARRANTY
Taylor warrants the Parts against failure due to defect in materials or workmanship under normal use and service
as follows. All warranty periods begin on the date of original installation of the Part in the Taylor unit. If a Part fails
due to defect during the applicable warranty period, Taylor, through an authorized Taylor distributor or service
agency, will provide a new or re-manufactured Part, at Taylor’s option, to replace the failed defective Part at no
charge for the Part. Except as otherwise stated herein, these are Taylor’s exclusive obligations under this limited
warranty for a Part failure. This limited warranty is subject to all provisions, conditions, limitations and exclusions
listed below and on the reverse (if any) of this document.
Limited Warranty Period
Part's Warranty Class Code or Part
Class 103 Parts¹
Three (3) months
Class 212 Parts²
Twelve (12) months
Class 512 Parts
Twelve (12) months
Class 000 Parts
No warranty
Taylor Part #072454 (Motor-24VDC *C832/C842*)
Four (4) years
LIMITED WARRANTY CONDITIONS
1.
If the date of original installation of the Part cannot be otherwise verified, proof of purchase may be required
at time of service.
2.
This limited warranty is valid only if the Part is installed and all required service work in connection with the
Part is performed by an authorized Taylor distributor or service agency.
3.
The limited warranty applies only to Parts remaining in use by their original owner at their original installation
location in the unit of original installation.
4.
Installation, use, care, and maintenance must be normal and in accordance with all instructions contained in
the Taylor Operator’s Manual.
5.
Defective Parts must be returned to the authorized Taylor distributor or service agency for credit.
6.
This warranty is not intended to shorten the length of any warranty coverage provided pursuant to a separate
Taylor Limited Warranty on freezer or grill equipment.
7.
The use of any refrigerant other than that specified for the unit in which the Part is installed will void this
limited warranty.
1, 2
Except that Taylor Part #032129SER2 (Compressor-Air-230V SERV) and Taylor Part #075506SER1
(Compressor-Air-115V 60HZ) shall have a limited warranty period of twelve (12) months when used in Taylor
freezer equipment and a limited warranty period of two (2) years when used in Taylor grill equipment.
131121
Limited Warranty on Parts
56
Models C709 & C717
LIMITED WARRANTY EXCEPTIONS
This limited warranty does not cover:
1.
Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of
defective Parts, replacement Parts, or new Parts.
2.
Normal maintenance, cleaning and lubrication as outlined in the Taylor Operator’s Manual, including cleaning
of condensers or carbon and grease buildup.
3.
Required service, whether cleaning or general repairs, to return the cooking surface assemblies, including
the upper platen and lower plate, to an operational condition to achieve proper cooking or allow proper
assembly of release sheets and clips as a result of grease build-up on the cooking surfaces, including but
not limited to the platen and plate, sides of the shroud or top of the shroud.
4.
Replacement of cooking surfaces, including the upper platen and lower plate, due to pitting or corrosion (or
in the case of the upper platen, due to loss of plating) as a result of damage due to the impact of spatulas or
other small wares used during the cooking process or as a result of the use of cleaners, cleaning materials
or cleaning processes not approved for use by Taylor.
5.
Replacement of wear items designated as Class “000” Parts in the Taylor Operator’s Manual, as well as any
release sheets and clips for the Product’s upper platen assembly.
6.
External hoses, electrical power supplies, and machine grounding.
7.
Parts not supplied or designated by Taylor, or damages resulting from their use.
8.
Return trips or waiting time required because a service technician is prevented from beginning warranty
service work promptly upon arrival.
9.
Failure, damage or repairs due to faulty installation, misapplication, abuse, no or improper servicing,
unauthorized alteration or improper operation or use as indicated in the Taylor Operator’s Manual, including
but not limited to the failure to use proper assembly and cleaning techniques, tools, or approved cleaning
supplies.
10.
Failure, damage or repairs due to theft, vandalism, wind, rain, flood, high water, water, lightning, earthquake
or any other natural disaster, fire, corrosive environments, insect or rodent infestation, or other casualty,
accident or condition beyond the reasonable control of Taylor; operation above or below the gas, electrical or
water supply specification of the unit in which a part is installed; or Parts or the units in which they are
installed repaired or altered in any way so as, in the judgment of Taylor, to adversely affect performance, or
normal wear or deterioration.
11.
Any Part purchased over the Internet.
12.
Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the
inadequacy or interruption of electrical service.
13.
Electricity, gas or other fuel costs, or increases in electricity or fuel costs from any reason whatsoever.
14.
Damages resulting from the use of any refrigerant other than that specified for the unit in which the Part is
installed will void this limited warranty.
15.
Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.
16.
ANY SPECIAL, INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY
NATURE WHATSOEVER. Some jurisdictions do not allow the exclusion of incidental or consequential
damages, so this limitation may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from
jurisdiction to jurisdiction.
Models C709 & C717
57
Limited Warranty on Parts
LIMITATION OF WARRANTY
THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS
AND/OR REMEDIES UNDER THE LAW, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ORIGINAL OWNER'S SOLE
REMEDY WITH RESPECT TO ANY PRODUCTS SHALL BE REPAIR OR REPLACEMENT OF DEFECTIVE
PARTS UNDER THE TERMS OF THIS LIMITED WARRANTY. ALL RIGHTS TO CONSEQUENTIAL OR
INCIDENTAL DAMAGES (INCLUDING CLAIMS FOR LOST SALES, LOST PROFITS, PRODUCT LOSS,
PROPERTY DAMAGES OR SERVICE EXPENSES) ARE EXPRESSLY EXCLUDED. THE EXPRESS
WARRANTIES MADE IN THIS LIMITED WARRANTY MAY NOT BE ALTERED, ENLARGED, OR CHANGED
BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON, WHATSOEVER.
LEGAL REMEDIES
The owner must notify Taylor in writing, by certified or registered letter to the following address, of any defect or
complaint with the Part, stating the defect or complaint and a specific request for repair, replacement, or other
correction of the Part under warranty, mailed at least thirty (30) days before pursuing any legal rights or remedies.
Taylor Company
a division of Carrier Commercial Refrigeration, Inc.
750 N. Blackhawk Blvd.
Rockton, IL 61072, U.S.A.
Limited Warranty on Parts
58
Models C709 & C717
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