SAMSUNG QUICK REFERENCE GUIDE For SVMi

SAMSUNG QUICK REFERENCE GUIDE For SVMi
SAMSUNG QUICK REFERENCE GUIDE
For SVMi-8 Voicemail
GETTING STARTED
Personalising your voicemail
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To Record Personal Greeting.
Press message key.
Enter password (Default password is 0000)
Dial 0 for options
Dial 5
Dial 7
Record greeting, when finished dial 2 and follow prompts. (Dial # to
save)
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To Record your name.
Press message key.
Enter password.
Dial #
Press 7
Press 2
Record name, when finished dial 2 and follow prompts. (Dial # to save)
Once greeting and names have been recorded dial 603 529
Or Select forward option using Fwd All or Fwd N/A keys
Fwd All = All calls to go straight to Voicemail without ringing phone.
Fwd N/A = Calls will go to Voicemail after 15 seconds.
WHAT HAPPEN TO MY CALLS?
Your phone is now defaulted to be answered by your voicemail if you have not
answered your calls within 15 seconds (4 rings). In your greeting, include an option
for caller to dial “0” before the tone to be transferred to reception.
EXAMPLE GREETINGS THAT YOU CAN USE
When you are in the office:
This is John Citizen. I'm sorry I haven't answered your call personally but I am in the
office today and probably on another call or away from my desk briefly. If you would
like to speak to someone else here in the office, please dial “0”, or leave me a
message after the tone, and I will return your call as soon as possible. Thank you for
calling.
Before going into a meeting or leaving the office
Hi this is John Citizen. It’s Monday, 10th of October and I will be in a meeting from
9am until 2pm. Please dial “0” now if you would like to go back to reception,
otherwise leave your message after the tone and you can expect a return phone call
after 2pm today. Thank you.
When you are away on holidays:
You have reached the voicemail of John Citizen. It is now (DAY & DATE), I am away on
holidays until (DAY & DATE). You can dial ‘0’ now and speak to someone else here in
the office, or leave me a message after the tome, and I’ll return your call when I return
to the office. Thank you for calling.
Note: Default passcode is 0000
SAMSUNG QUICK REFERENCE GUIDE
For SVMi-8 Voicemail
TO LISTEN TO YOUR MESSAGE(S)
When you have message(s) left in your voicemail, the MESSAGE light will flash and
the screen on your phone will display the number of new messages.
To
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listen your messages when in the office:
Press MESSAGE key
Enter password ( Default password is 0000)
All new and saved messages will be then played.
Note the menu options displayed on your screen while you play your
messages. Press the soft keys under the screen to select the option.
Press SCROLL key to display further menu options or dial 0 to listen to
further options.
To
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listen your messages from outside the office:
Dial 03 9581 3695
Press # and your extension number
Enter password and follow prompts as normal.
TO LEAVE A MESSAGE FOR ANOTHER MAILBOX
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Press “#” key and the extension number of the person you are leaving
the message for
Begin recording your message after the tone
Hang up
TO LEAVE YOURSELF A REMINDER
You can use your voicemail to leave yourself a quick reminder message.
When you use the following instructions to record your memo, your
MESSAGE key will flash and your display will show number of new
messages received.
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On your own handset, press # # and begin recording after the tone
Hang up
TO CHANGE YOUR PASSWORD
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Press message key
Enter password ( default 0000)
Dial #
Press 7
Press 1 and follow the prompts
VOICEMAIL TO E-MAIL FUNCTIONALITY
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Your voicemail messages that are left on your handset, will now also be
sent to your inbox as a wave file attachment, which can be opened and
listened to via the speakers on your PC or laptop.
The number that the call came from – if it hasn’t been blocked – will
display in the subject field of the e-mail, as well as the date and time the
message was left
Messages that are deleted from the PC, will also have to be deleted from
the handset, and vice versa
These wave file attachments (voice messages) can also be forwarded to
another staff member (like you would forward a normal e-mail, or saved
in your network if they are of importance
SAMSUNG QUICK REFERENCE GUIDE
For SVMi-8 Voicemail
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Please delete any messages that aren’t required, as they take up room
on the network
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