1 Installing the Modem

1 Installing the Modem
56K External
Serial Modem
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Important Safety Measures
• To reduce the risk of fire, use the supplied phone cord.
• Do not use this product near water — for example, in a wet
basement or next to a swimming pool.
For additional Regulatory Information, see Appendix B.
Contents
1 INSTALLING THE MODEM ____________________________4
BEFORE YOU BEGIN _____________________________________4
GETTING STARTED _______________________________________4
INSTALLING THE MODEM ON WINDOWS 7, VISTA, XP, 2000, ME, AND
98SE COMPUTERS _______________________________________5
Installing the Software _________________________________5
Connecting the Modem _________________________________6
Installing the Hardware ________________________________7
Verify the Installation __________________________________7
INSTALLING THE MODEM ON LINUX COMPUTERS _______________9
Connecting the Modem _________________________________9
Completing the Installation_____________________________10
2 IMPORTANT INFORMATION FOR OWNERS OF V.92
MODEMS _____________________________________________11
3 COMMUNICATING WITH YOUR MODEM _____________12
ACCESSING THE INTERNET________________________________12
Setting up Dial up Networking __________________________12
COMMUNICATION SETUP OPTIONS _________________________13
INITIALIZATION STRINGS AND AT COMMANDS ________________14
Using Terminal Mode to Enter AT Commands ________________ 14
4 TROUBLESHOOTING ________________________________16
TROUBLESHOOTING TIPS _________________________________16
APPENDIX A: UNINSTALLING MODEM DRIVERS________23
APPENDIX B: REGULATORY INFORMATION ___________24
FCC 47CFR, PART 68 STATEMENT _________________________24
FCC 47CFR, PART 15 EMISSIONS STATEMENT ________________25
INDUSTRY CANADA EMISSIONS STATEMENT __________________25
Industry Canada CS03 Statement ________________________26
Electrostatic Discharge (ESD) Statement__________________27
DECLARATION OF CONFORMITY ___________________________28
3
1
Installing the Modem
This User Manual expands the Quick Start included with your
modem package. This User Manual has all the information you
should need to install and use your new modem with a Windows
or Linux computer.
Before You Begin
Please make sure that you have the following items:
 Your new modem
 A telephone cord
 The power cube that came with your modem
 The installation and communications software on CDROM
In some countries you may also need a country-specific telephone adapter to attach your modem to the telephone wall jack.
Depending on your modem model, your package may or may
not include a modem-to-computer serial cable. If it doesn’t, make
sure that you have a serial cable that works with the connector
on your computer.
If your computer already has an internal modem installed,
you should remove the modem and its drivers. Your old modem may interfere with the installation of your new modem.
Please refer to Appendix A for instructions.
Getting Started
Please follow the installation instructions appropriate to your operating system:

4
Windows 7, Vista, XP, 2000, Me, and 98SE users: go to
Installing the Modem on Windows to begin the installation.
Modem User Manual
Windows users must run the setup software before installing
the modem hardware.

Linux users: go to Installing the Modem on Linux to begin the
installation. Linux users must install the modem hardware
before running the setup software.
Installing the Modem on Windows 7, Vista,
XP, 2000, Me, and 98SE computers
Installing the Software
1
Turn on your computer, if it's not already on.
2
Close any open programs, including any anti-virus software
or pop-up blockers.
3
Insert the enclosed CD in your computer’s CD (or DVD)
drive and wait for it to run automatically. (If the CD does not
start automatically, click the Windows Start button (Windows
7 / Vista users: you must also click All Programs, then Accessories), click Run, and then type E:\setup.exe, where E
is the letter of your CD drive.)
For Windows 7 / Vista users only:
If the AutoPlay dialog box appears, click Run Setup.exe.
If an authorization message appears, click Allow.
4
On the V.92 Modems menu, select your language and then
click Install Modem Drivers.
5
On the Modem Installation menu, select External Serial
Drivers.
6
On the InstallShield or Installation Wizard Welcome
screen, click Next or OK, depending on your operating system, and follow the prompts.
For Windows 7 / Vista users only: If a message tells you
that Windows can't verify the publisher of the driver software, select Install this driver software anyway.
7
When the installation is complete, click Finish or OK, depending on your operating system.
5
8
On the Modem Installation screen, click Main Menu, then
Exit.
9
Remove the CD from the CD-ROM drive.
10 Shut down your computer.
Connecting the Modem
1
Make sure your computer has shut down and is turned off.
Locate the modem’s serial number on the bottom of the case
and write it down for future reference.
2
Plug one end of the modem-to-computer serial cable into the
matching connector on the back of your modem, and plug
the other end of the cable into your computer’s serial port.
Tighten the screws at both ends. Make a note of the COM
port you plug the modem into.
3
Plug one end of the telephone cord into the phone line jack
on the back of the modem. Plug the other end into the wall
jack just as you would a standard telephone.
4
Connect your telephone (optional). You may also connect
your regular telephone to the back of the modem, in the jack
labeled PHONE. If your phone cord doesn’t have an RJ-11
plug, you may need an adapter for your cord, or, if possible,
to use an RJ-11 phone cord for your phone. The modem
works with or without a telephone connected to it.
5
Connect the power cube. Plug one end of the power cube
into the back of the modem. Plug the other end into an electrical outlet.
6
Use only the power cube that came with your modem. Other
power cubes may damage the modem.
6
Modem User Manual
7
Turn on the modem. (There is an ON/OFF toggle switch on
the back panel.) The modem will perform a brief self-test.
Following this, go to Installing the Hardware below.
Installing the Hardware
1
Turn on your computer.
2
Windows notifies you that it has found new hardware and
will add the drivers to its database.
For Windows 7 / Vista users only:
At the message, Windows needs to install driver software for
your V.92 Data Fax Voice Modem, select Locate and install
driver software.
At the message, Windows needs permission to continue,
click Continue.
Windows XP users:
In the Welcome to the Found New Hardware dialog, select
Install the software automatically, click Next and follow the
prompts.
If a Windows logo testing disclaimer appears, you can safely
disregard it and click Continue Anyway.
Windows 2000/Me users:
If a Digital Signature Not Found dialog appears, you can
safely ignore it and click Yes.
3
When you see a message that the new modem has been
successfully installed, you can verify the installation.
Verify the Installation
This last operation tests your modem by querying it with AT
commands. The steps for Windows 7/Vista/XP/2000 and
Me/98SE vary slightly, as described below.
1
Windows 7/Vista/XP/2000:
Windows 7: Select Start > Control Panel > Phone and Modem.
Windows Vista: Select Start > Control Panel > Phone and
Modem Options.
7
Windows XP/2000: Select Start > Settings > Control Panel >
Phone and Modem Options.
Windows XP with SP1 or later: The Welcome to the Found
New Hardware dialog may first prompt you to connect to
Windows Update to search for updated software. Select
No, not this time and then click Next and follow the
prompts to install the software automatically.
2
If the Location Information dialog appears, enter the required information.
3
In the Phone and Modem Options page, click the Modem
(or Modems) tab, then select the newly installed modem.
Make a note of the COM port in use, then click Properties.
4
In the Properties dialog, set the Maximum Port Speed to
the highest speed available, probably 115,200.
5
Select the Diagnostics tab and click Query Modem to view
the AT commands. The first command should show “Success” under Response. Congratulations! You have verified
the installation of your modem.
If you do not see “Success” under Response, please refer
to Chapter 4: Troubleshooting.
6
Click OK twice and exit the Control Panel.
Windows 98SE/Me:
1
Select Start > Settings > Control Panel > Modems.
2
If the Location Information dialog appears, enter the required information.
3
On the Modems tab, select your new modem and click
Properties.
4
Set the Maximum speed to the highest speed available
(probably 115,200), then click OK.
Important! Do not check Only connect at this speed.
5
Click the Diagnostics tab. Highlight the port next to the entry for your new modem and click More info.
ATI2 should return “OK”. Congratulations! You have verified the installation of your modem.
8
Modem User Manual
If you do not see “OK” under Response, please refer to
Chapter 4: Troubleshooting.
6
Click OK, then Close. Exit the Control Panel.
If you have a V.92 modem, you should read Important Information for Owners of V.92 Modems on page 11.
If you don’t have a V.92 modem, you’re done. Enjoy your modem!
Installing the Modem on Linux Computers
Important! Linux users must install the modem hardware before
installing the software.
Connecting the Modem
1
Make sure your computer is shut down. Locate the modem’s
serial number on the bottom of the case and write it down for
future reference.
2
Plug one end of the modem-to-computer serial cable into the
matching connector on the back of your modem, and plug
the other end of the cable into your computer’s serial port.
Tighten the screws at both ends. Make a note of the COM
port you plug the modem into.
3
Plug one end of the telephone cord into the phone line jack
on the back of the modem. Plug the other end into the wall
jack just as you would a standard telephone.
4
Connect your telephone (optional). You may also connect
your regular telephone to the back of the modem, in the jack
labeled PHONE. If your phone cord doesn’t have an RJ-11
plug, you may need an adapter for your cord, or, if possible,
9
to use an RJ-11 phone cord for your phone. The modem
works with or without a telephone connected to it.
5
Connect the power cube. Plug one end of the power cube
into the back of the modem. Plug the other end into an electrical outlet.
6
Use only the power cube that came with your modem. Other
power cubes may damage the modem.
7
Turn on the modem. (There is an ON/OFF toggle switch on
the back panel.) The modem will perform a brief self-test.
Following this, go to Completing the Installation below.
Completing the Installation
1
Turn on your computer.
2
To verify that your modem is configured and working properly, use a data communications program such as Minicom
(which comes with most versions of Linux), or a similar alternative to issue the AT&F command. The modem should
return “OK”. If it does not return “OK”, please Chapter 4:
Troubleshooting.
To use Minicom, you will need to know the serial port to
which the modem is connected. Consult your on-line LINUXHOWTO Documentation if you need help.
For more information about V.92 modems, see Chapter 2: Important Information for Owners of V.92 Modems on page 11.
For more information about using the modem, see
Chapter 3: Communicating with Your Modem on page 12.
10
Modem User Manual
2
Important Information for
Owners of V.92 Modems
With V.92, as with the earlier V.90 standard, your connection
speed will depend on your phone line and your Internet Service
Provider (ISP). To enhance compatibility, this modem automatically detects whether to use V.92, V.90, or a slower mode when
it connects to your ISP.

QuickConnect
A V.92 modem remembers the line conditions of the last
number called, and uses this information to try to reduce
connection times.

Modem-on-Hold
You have the option of receiving voice calls while online.
You can answer the call and put your Internet session
on hold if your ISP supports this capability and you have
Call Waiting service compatible with the modem.

Faster Upload Speeds
Upload speeds may be increased, from 33.6K bps to a
maximum of 48K bps. (Actual rates will vary, depending
on line conditions.)

V.44 Data Compression
The V.44 standard lets you browse the Web and transfer
data at higher speeds.
To make the most of your V.92 modem, contact your ISP and
ask for the phone number of a V.92 connection to the ISP.
Communicating with Your Modem
11
3
Communicating with Your
Modem
The faxing and communications software that came with your
modem sets itself up automatically and takes care of sending
any necessary commands to the modem.
You should read this section, however, if you want to learn some
general facts about how software works with your modem, or if
you intend to use your new modem with other software.
Accessing the Internet
To access the Internet and the World Wide Web, you need an
online service or an Internet Service Provider (ISP). For instance, you can use America Online, EarthLink, NetZero, or
some other service.
Online services provide software that makes signing up and using the service almost automatic.
Note: If you have been using a service’s software with a different
modem and now you want to use the Zoom serial modem, you
may need to set up your service’s software for your new modem.
Refer to Chapter 4:Troubleshooting on page 16 if you need help.
Setting up Dial up Networking
If you need to set up dial up networking to access your ISP,
Windows includes a wizard to help you do this. To launch this
wizard:
Windows 7: Select Start > Control Panel > Network and Sharing Center. Select Set up a new connection or network and
then Set up a dial-up connection.
12
Windows Vista: Select Start > Control Panel > Network and
Internet > Network and Sharing Center. In the Tasks pane
(left column), select Set up a connection or network and then
Set up a dial-up connection.
Windows 2000/XP: Select Start > Control Panel > Network
and Internet Connections > Network Connections. Click Create a new connection.
Windows 98SE/Me: Select Start >Programs >Accessories >
Communications > Internet Connection Wizard.
Communication Setup Options
If you run into configuration difficulties with your communication
software, follow these steps:

In setting up some older software programs, you may be
asked to enter certain information. Most programs have default settings that are correct for use with this modem, and
there is no need to change them. However you should be
aware of the following items:

If you are asked to select the modem type from a menu,
and you don’t see this modem listed by name, select the
most descriptive name such as V.92 modem, 56K modem,
or generic Class 1 Modem.

In the dialing directory, set all entries to the highest possible
baud rate, if your software and serial port support these
speeds (do not go over 115,200 bps). All communications
between the computer and the modem take place at this
higher speed, independent of the modem-to-modem speed.

If there is a section of your software called Terminal Settings, make sure that Hardware Flow Control (RTS/CTS is
set to ON (or YES).

Set auto baud detect to OFF (or NO).

If your fax software gives you the option of selecting Class 1
or Class 2 fax drivers, select Class 1.
Communicating with Your Modem
13

Some programs ask Send init if CD high?, which you
should set to YES. Otherwise, the modem may not receive
the proper initialization string.
Initialization Strings and AT Commands
An initialization string is a group of AT command settings that is
sent to the modem as soon as you start up the software. The
software determines which commands should be included in the
initialization string, based on the device you select during installation. The commands remain in effect throughout the communications session, unless the software sends other commands to
override them.
The software uses other AT command strings for all commands
sent to the modem. This is transparent to you—the software
does this in the background without you having to be aware of it.
It is sometimes necessary, however, to add other AT commands
to initialization strings. You can find a table of AT commands on
the World Wide Web at http://www.zoomtel.com/techsupport
You can download the manual from this page.
If your software suggests an initialization string for this modem,
you should use it. If your software does not list this modem and
no initialization string is suggested, use the following: AT &F.
If your software does not handle AT commands automatically, it
should provide a place to enter AT commands in its setup
menus. However, in some cases you may need to enter AT
commands directly to the modem. You must do so from a data
program’s terminal mode.
Using Terminal Mode to Enter AT Commands
1
Start your data communications program.
14
2
Change to terminal mode (also called command, local, direct, or dumb mode). Check your software documentation
for additional instructions.
3
Type AT plus the command you need and press Enter. You
will see an OK response. If you do not see the AT command
or the OK you may need to enter ATE1Q0 to enable echoing
result codes.
4
When you finish, you can return to the data communications
program’s standard user interface. See the software program’s documentation if you need help.
5
To return to the factory default settings for the modem, in
terminal mode, type AT &F and press Enter.
Communicating with Your Modem
15
4
Troubleshooting
If your modem stops working, please read this section carefully
before calling Customer Support.
Important—If Your Computer Has an Existing Modem
You must redirect your application software so that it recognizes
your new modem. To do so, follow these instructions:

Dial-up Networking Users:
From your computer’s desktop, double-click the My Computer icon and then the Dial-up Networking icon. Doubleclick the Make New Connection icon, select your new V.92
modem from the dropdown list, and follow the prompts.

America Online Users:
From within AOL, click the Setup button; then click the Expert Setup button. Select the Devices tab and double-click
on the new V.92 modem you’ve installed. Click OK and then
Close.
Troubleshooting Tips
Problem: Your modem seems to install under Windows, but
Windows cannot find it later.
Solution: If your computer has a built-in modem on the motherboard, Windows may reinstall it the next time you start up. Consult your computer’s documentation or call your computer’s
manufacturer to get instructions on how to disable the built-in
modem.
Problem: The software cannot find the modem and the modem
does not respond to AT commands.
16
Solution: The most common error with modems is that the
communications software is not configured for the same COM
port as the modem. Check which COM port the modem is using
and ensure that the software’s COM port setting matches the
modem’s COM port setting.
Another problem is that COM port resources may be in use by
another device. Make sure that the COM port resources used by
the modem are not being used by any other device, such as a
sound card.
In terminal mode, be sure you type AT at the beginning of the
command line.
Be sure your modem is not in data mode when you type the
command. Use the escape character sequence to switch to terminal mode. (The default escape sequence is to wait at least
one second, type +++, and wait another second or more.)
If you typed a command but did not receive an OK response
from your modem: The E0 and Q1 commands may be in effect,
disabling echo and responses. Verify this with the &V command.
To enable echo and responses type AT E1 Q0 and hit Enter.
Problem: You encounter communications problems with your
modem.
Solution: Check that your communications software has been
set up properly. Recheck the initialization string and dial string
specified in your software manual.
Memory-resident programs can cause a variety of problems. Try
starting up your computer without them. Programs that can
cause problems include antivirus programs and screen savers.
Troubleshooting
17
Problem: The modem speaker volume is too low or too high.
Solution: Your modem has a small speaker on its board that
gives you audible feedback of dial tones and remote connection
signals (“handshaking”). This is not the same as the speaker that
you may have connected to your sound card.
If the software allows you to control the volume of the on-board
speaker, make sure the speaker is enabled and set to a comfortable volume.
If the software does not have speaker settings, add one of the
AT commands listed below to the initialization string:
L1
for low volume
L2
for medium volume
L3
for highest volume
M0
to turn the speaker off completely
M1
to turn the speaker back on
For example, if you want the volume low and the software uses
the AT &F initialization string, change it to AT &F L1.
Problem: The modem does not automatically dial a call when
you send a Dial command.
Solution: Make sure the modem speaker is turned on in your
software so that you can hear dialing sounds. Also make sure
that the phone line is plugged in.
Make sure that you are dialing a valid phone number, including
any required dial prefixes.
If you are using tone dialing on a line that requires pulse dialing,
the line may not be able to accept tone-dialed calls. Select Pulse
dialing in your software.
Make sure your communications software and modem are configured for the same COM port.
Make sure your modem has hung up from the previous call. Select Hang Up in your software; or type ATH in terminal mode.
Problem: The modem does not automatically answer a call
when it sees ring.
Solution: Make sure that auto answer is turned on, ATS0=1,
and that your application and serial cable must both support and
18
have enabled DTR (Data Terminal Ready)for the modem to
auto answer. If your application or serial cable does not supply
DTR then you must set AT&D0 to ignore DTR.
Problem: Your modem disconnects while communicating with a
remote system.
Solution: The remote system has hung up. You need to reconnect.
The telephone line disrupted your call. If your telephone service
includes Call Waiting, turn it off if possible before making modem
calls.
Depending on your service, you may not be able to disable Call
Waiting for incoming calls. If your modem often receives data
calls and communications are frequently disrupted by Call Waiting, you should consider dropping the service or installing a
separate phone line without Call Waiting.
Someone may be picking up an extension connected to the line
that your modem is using. If the modem is sharing a telephone
line with other telephones, inform the other users when you will
be making a data call.
Problem: Your modem does not make a connection.
Solution: If your modem places calls but never makes a connection, make sure you are dialing the right number. The remote
modem may be turned off.
Problem: Your modem does not connect to all modems.
Solution: A remote modem does not respond because of the
extended negotiation process by which modems determine the
best common connection between them. If this is the case, you
may have to disable part or all of the negotiation process. In the
following table, “protocol” means error correction and data compression.
Troubleshooting
19
To force different communication speeds
Type the command
then press Enter
Negotiate speed and protocol
(default setting)
AT &F
Dualmode (V.90 or V.92)—56000 bps
AT+MS=V92,1
To force different communication speeds
Type the command
then press Enter
V.92 only (disable V.90)—56000 bps
AT+MS=V92,0
V.90 only (disable V.92)—56000 bps
AT+MS=V90,0
Disable both 56K and autorate on
V.34—33600 bps
AT+MS=V34,1
V.34—33600 bps
AT+MS=V34,0
V.32bis—14400 bps
AT+MS=V32B,0
V.32—9600 bps
AT+MS=V32,0
2400 bps
AT+MS=V22B,0
1200 bps
AT+MS=V22,0
Notes: Some software allows these commands to be added to
the list of dial prefixes or the initialization string.
When the protocol is forced, the modem will not attempt
to connect at other protocols if it cannot connect at the
forced protocol. It will try to connect at the fastest speed
available within the forced protocol.
There are other configurations that can be forced as well. If you
need to select a particular configuration, use the AT command
strings shown below. You can always return to the modem’s default configuration by typing AT &F and pressing the Enter key.
Remember that if you do this, the modem will not have received
the commands in your software’s initialization string as it normally would. Using the ATZ command overcomes this problem if
you have saved all your setup parameters in nonvolatile memory. (To save setup parameters in nonvolatile memory in AT
terminal mode: Type AT, followed by the parameter settings you
20
choose, followed by &W, then press Enter. For example, if you
type AT &C1 &D2 &W and press Enter, the &C1 and &D2 parameter settings are stored.
To force
Type the command then
press Enter
V.42bis data compression
(with V.44 disabled)
AT+DS=3;+DS44=0
V.44 data compression only
AT%C0+DS44=3
Auto-answer
AT S0=1
To disable
Type the command then
press Enter
V.44bis data compression
%C0+DS44=0
Error correction
&Q6
Problem: The modem does not connect reliably at V.92.
Solution: Modify your Internet Connection string:
For Windows 7/Vista/XP/2000 Users Only:
Windows 7: Select Start > Control Panel > Phone and Modem.
Windows Vista: Select Start > Control Panel >
Phone and Modem Options.
Windows XP/2000: Select Start > Settings > Control Panel >
Phone and Modem Options.
1
2
3
4
If the Location Information dialog box appears, enter the
required information.
In the Phone and Modem Options page, click the Modem
(or Modems) tab, then select the newly installed modem.
Make a note of the COM port in use, then click Properties.
In the Properties dialog (Modem tab), set the Maximum
Port Speed to the highest speed available, probably
115,200.
Select the Advanced tab.
Troubleshooting
21
5
You can add initialization (init) strings in the Extra Initialization Settings box. Enter one of the strings listed in the following table. Try these commands one at a time until you
find the one that gives you the highest possible connection
rate for your phone line conditions.
For Windows 98/ME users:
1
Double-click My Computer, then Dial-up Networking.
2
Right-click the existing Internet Connection and select Properties.
3
Click General > Configure > Connection > Advanced.
4
You can add initialization (init) strings on the line labeled Extra Settings. Enter one of the strings listed in the following
table. Try these commands one at a time until you find the
one that gives you the highest possible connection rate for
your phone line conditions.
Init String
Definition
ATW2S7=150+MS=V92
OR AT&F+MS=V92
S7
Sets wait time for remote
carrier, wait time can be
1-255 seconds
AT&FS7=150
&F
&C1
Sets factory defaults
AT&F&C1&D2S7=100
&D2
22
DCD (Data Carrier Detect) follows the remote
carrier signal
DTR (Data Terminal
Ready) reacts with a disconnect, sends “OK” response and disables
auto-answer while DTR
signal is OFF
Appendix A:
Uninstalling Modem Drivers
The following instructions should work for your new modem as
well as older modems. If not, please refer to your original modem
manufacturer’s documentation for removal instructions.
If your computer has a modem, you may choose to keep it or to
remove it. We recommend that you remove it. Removing your
old modem ensures that your computer will have enough resources to run your new modem without conflicts with other devices.
Follow these steps to uninstall your modem drivers.
1
To remove the modem name from the control panel:
Open the Control Panel, and then (depending on your operating system) click Modems, Phone and Modem Options, or Modem Properties, and select the modem you
want to uninstall. Click Remove.
2
To uninstall the modem drivers:
Select Start > Programs (or All Programs) >Zoom or
Hayes Vnn modem, then select the Uninstall program.
If your modem is not listed in Programs (or All Programs),
open the Control Panel, locate the modem, and uninstall it
using the Add or Remove Programs utility.
Troubleshooting
23
Appendix B:
Regulatory Information
FCC 47CFR, Part 68 Statement
This equipment complies with 47CFR, Part 68 of the rules. The unit
bears a label which contains, among other information, the certification
number and Ringer Equivalence Number (REN). If requested, this information must be provided to the telephone company.
This equipment uses the following standard jack types for network connection: RJ11C.
This equipment contains an FCC compliant modular jack. It is designed
to be connected to the telephone network or premises wiring using
compatible modular plugs and cabling which comply with the requirements of FCC Part 68 rules.
The Ringer Equivalence Number, or REN, is used to determine the
number of devices which may be connected to the telephone line. An
excessive REN may cause the equipment to not ring in response to an
incoming call. In most areas, the sum of the RENs of all equipment on a
line should not exceed five (5.0).
In the unlikely event that this equipment causes harm to the telephone
network, the telephone company can temporarily disconnect your service. The telephone company will try to warn you in advance of any such
disconnection, but if advance notice isn’t practical, it may disconnect the
service first and notify you as soon as possible afterwards. In the event
such a disconnection is deemed necessary, you will be advised of your
right to file a complaint with the FCC.
From time to time, the telephone company may make changes in its facilities, equipment, or operations which could affect the operation of this
equipment. If this occurs, the telephone company is required to provide
you with advance notice so you can make the modifications necessary
to obtain uninterrupted service.
There are no user serviceable components within this equipment.
It shall be unlawful for any person within the United States to use a
computer or other electronic device to send any message via a telephone facsimile unless such message clearly contains, in a margin at
the top or bottom of each transmitted page or on the first page of the
transmission, the date and time it is sent and an identification of the
business, other entity, or individual sending the message and the telephone number of the sending machine or of such business, other entity,
or individual. The telephone number provided may not be a 900 number
or any other number for which charges exceed local or long distance
transmission charges. Telephone facsimile machines manufactured on
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and after December 20, 1992, must clearly mark such identifying information on each transmitted message. Facsimile modem boards manufactured on and after December 13, 1995, must comply with the requirements of this section.
This equipment cannot be used on public coin phone service provided
by the telephone company. Connection to Party Line Service is subject
to state tariffs. Contact your state public utility commission, public service commission, or corporation commission for more information.
FCC 47CFR, Part 15 Emissions Statement
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to 47CFR, part 15 of the rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.
Industry Canada Emissions Statement
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada.
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Industry Canada CS03 Statement
Notice: The Industry Canada label identifies certified equipment. This
certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in
the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate
to the user’s satisfaction.
Before installing the equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications
company. The equipment must also be installed using an acceptable
method of concern. The customer should be aware that compliance with
the above conditions may not prevent degradation of service in some
situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the
user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the
equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may
be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals
allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence Numbers of all the
devices does not exceed 5.
Austria
Belgium
Denmark
Finland
France*
Germany
Greece
Ireland
Italy
Luxembourg
Netherlands
Portugal
Spain
Sweden
UK
Note: EU member states with restrictive use for this device are indicated by an asterisk (*) in the table above. This device is also authorized
for use in all EFTA member states (Switzerland, Iceland, Liechtenstein,
Norway).
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Important Notice for Users in France
This product should only be used on France Telecom (FT) phone lines
where current limiting is not required. This is approximately 78% of all FT
phone lines.
Electrostatic Discharge (ESD) Statement
This unit may require resetting after a severe ESD event.
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Declaration of Conformity
Déclaration de conformité Konformitätserklärung
Dichiarazione di conformità Deklaracja zgodności
Declaración de conformidade Uyum Beyanatı
∆ήλωση Συμμόρφωσης
Konformitetsdeklaration
Declaração de Conformidade
Manufacturer/Producent/Fabrikant/
Constructeur/Hersteller/Κατασκευαστής/
Fabbricante/Fabricante/Tillverkare/Üretici
Zoom Telephonics, Inc.
207 South Street,
Boston, MA 02111 USA
617-423-1072 main office)
800-753-0768 (technical support)
www.zoomtel.com
Brand/Varemærke/Merk/Marque/Marke/
Μάρκα/Marchio/Marka/Marca/Märke/
V.9x RS 232 FAX MODEM
Type/Typ/Μάρκα/Tipo/Türü
Series 0269: Models 1036, 1144,
1244C, 2832, 2836, 2945, 2948, 2949,
3045, 3048, 3048C, 3049, 3049C, 6250,
08-15328, H08-15328, H08-15328C, 0815400, H08-03328
The manufacturer declares under sole responsibility that this equipment is compliant to Directive 1999/5/EC via the following. This product is CE marked.
Producenten erklærer under eneansvar, at dette udstyr er i overensstemmelse med
direktivet 1999/5/EC via følgende. Dette produkt er CE-mærket.
De fabrikant verklaart geheel onder eigen verantwoordelijkheid dat deze apparatuur voldoet
aan Richtlijn 1999/5/ EC op grond van het onderstaande. Dit product is voorzien van de CEmarkering.
Le constructeur déclare sous son entière responsabilité que ce matériel est conforme à la
Directive 1999/5/EC via les documents ci-dessous. Ce produit a reçu le marquage CE.
Hiermit erklärt Zoom die Übereinstimmung des Gerätes modem mit den grundlegenden Anforderungen und den anderen relevanten Festlegungen der Richtlinie 1999/5/EC. Dieses
Produkt ist das gekennzeichnete CE.
Ο κατασκευαστής δηλώνει με αποκλειστική του ευθύνη ότι αυτό το προϊόν συμμορφώνεται
με την Οδηγία 1999/5/ΕC μέσω των παρακάτω. Αυτό το προϊόν φέρει τη Σήμανση CE.
Il fornitore dichiara sotto la sola responsabilità che questa apparecchiatura è compliant a
1999/5/EC direttivo via quanto segue. Questo prodotto è CE contrassegnato.
Producent stwierdza że to urządzenie zostało wyprodukowane zgodnie z Dyrektywą
1999/5/EC. Jest to potwierdzone poprzez umieszczenie znaku CE na urządzeniu.
O fabricante declara sob sua exclusiva responsabilidade que este equipamento está em
conformidade com a Directiva 1999/5/EC através do seguinte. Este produto possui Marcação CE.
El fabricante declara bajo su exclusiva responsabilidad que este equipo satisface la Directiva 1999/5/EC por medio de lo siguiente. Este producto tiene marca CE.
Bu ürünün imalatçısı tüm sorumluluk kendisinde olmak kaydıyla bu cihazın aşağıdaki tabloda gösterilen biçimde 1999/5/EC (R&TTE Yönetmeliği) no.lu Yönetmeliğe uygun olduğunu
beyan etmektedir. Bu ürün CE İşareti taşımaktadır.
2006/95/EC - LVD
EN 60950-1:2001/A11:2004
EN 55024:1998/A1:2001/A2:2003
EN 55022:A1:2007 Class B
2004/108/EC
EN61000-3-2:2006
EN61000-3-3:1995/A1:2001/A2:2005
Paul Prohodski
17 December 2012
Boston, MA, USA
0269 TCF/TF
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Director, Hardware Engineering/Direktør, Hardware Engineering/
Director, Sustaining Engineering/Directeur, ingénierie de soutien
/Direktør, Sustaining Engineering/ ∆ιευθυντής, Μηχανικής
∆ιατήρησης /Direttore, Hardware Engineering/Dyrektor,
Inżynieria ciągła/Director, Engenharia de Manutençã /Director,
Ingeniería de apoyo/Donanım Mühendisliği, Müdür
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© 2012
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