Eaton 9355 UPS Brochure
Product Brochure
Eaton 9355 UPS
Scalable. Compact. Flexible.
10-30 kVA
Agility, scalability and space efficiency –
with greater standard runtime
The Eaton® 9355 is a mid-size, three-phase uninterruptible
power system (UPS) that delivers superior power protection
for the ever-expanding loads in today’s space-constrained
data centers.
The double-conversion topology of the 9355 means that it
protects IT infrastructure from all of the most common power
problems to give data center managers greater peace of
mind. The 9355 also offers an industry-leading combination
of flexibility, scalability and power density—all in an
innovative, high-efficiency package.
The 9355’s space-efficient design and outstanding
performance and reliability make it perfect for corporate,
telecom, healthcare, banking, industrial and retail applications.
Combined with Eaton’s world-class warranty and service plans,
expert technical support, and broad selection of options—and
backed by 40 years of R&D excellence—the 9355 is the ideal
power protection solution for small data centers.
The 9355’s sleek, end-of-row tower design is
available in 10 kVA and 20 kVA configurations,
upgradeable to 15 kVA and 30 kVA, respectively,
and offers the smallest footprint of any comparable UPS.
Standard internal batteries often eliminate the need for costly
and space-consuming external battery cabinets.
An on-board power distribution module gives data
center managers additional flexibility by helping to
preserve valuable rack space and making the rackbased environment truly plug and play. This module
can be configured for hardwired output or with a variety of
output receptacles, reducing site preparation and installation
expenses.
9355
Features and benefits
• Compact tower form factor offers up to 75 percent
• Microprocessor-controlled ABM technology with
• All-in-one design with internal batteries and integrated
• Power management software suite includes
smaller footprint and 13 percent more power
capacity than comparable UPSs for industry-leading
power density
power distribution module with maintenance bypass
switch delivers a complete power protection solution
in one box for simplified installation
Up to four 9355 UPSs can be paralleled for either
redundancy or extra capacity using Eaton’s patented
Powerware® Hot Sync® paralleling technology.
Powerware Hot Sync also enables wireless paralleling in the
event of a communications failure, providing the industry’s
only truly redundant paralleling solution.
innovative three-stage charging technique extends
the useful life of UPS batteries and optimizes battery
recharge time
applications for remote UPS monitoring, management
and shutdown to help ensure system and data integrity
• Double-conversion topology provides complete power
protection, isolating valuable IT equipment from all
nine of the most common power problems
• High 0.9 output power factor for more real power in
less space
• Internal batteries on all standard configurations
support up to 350 percent more runtime than
comparable UPSs
Product snapshot
Power rating:
10, 15, 20 and 30 kVA at
0.9 power factor (three phase)
Form factor:
Small-footprint tower, black
Topology:
Double conversion
Battery backup:Up to 22 minutes typical,
extendable up to three hours
Input voltage:
208V/120V or 220V/127V
Output voltage:
208V/120V or 220V/127V
480V: 120V/208V or 600V:
• Scalable 10 kVA and 20 kVA configurations can be
Frequency:
50/60 Hz auto-sensing
Dimensions:10 and 15 kVA two-high configuration:
32.2" H x 12" W x 32.5" D
10 and 15 kVA three-high configuration: 47.8" H x 12" W x 32.5" D
20 and 30 kVA: 66" H x 20" W x 34" D
upgraded to provide 50 percent more power without
additional hardware
• On-board, plug-and-play power distribution module
allows for hardwired output or 15 different output
receptacle options, enhancing flexibility and reducing
installation costs
• Patented Powerware Hot Sync paralleling technology
enables paralleling of up to four 9355 UPSs for
additional capacity or redundancy
120/208 with input isolation
transformer (at 60 Hz only)
2
EATON
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3
The Eaton advantage
Maximum runtime, minimum footprint
The 9355 UPS provides industry-leading power density
and a 75 percent footprint reduction versus comparable
UPS solutions. All standard 9355 configurations
incorporate internal batteries to provide up to 350 percent
more runtime and offer 13 percent more capacity at
equivalent VA ratings. Extended runtime allows the 9355
to power this extra capacity nearly four times longer
without additional hardware, eliminating the need for
costly and space-consuming external battery cabinets.
10 kVA
15 kVA
20 kVA
Standard 10 kVA and 20 kVA capacity models can also be
upgraded to 15 kVA and 30 kVA, respectively, providing
50 percent more power with no additional hardware and
no increase in footprint.
The 9355’s small footprint requires only three to six square
feet of floor space, enabling easy data center spaceplanning and preserving valuable raised-floor real estate.
30 kVA
Industry-leading scalability and redundancy
Premium power protection
Advanced battery management
With the 9355 UPS, data center managers can safely
eliminate the effects of electrical line disturbances and guard
the integrity of their systems and equipment. The 9355 is
a true double-conversion, three-phase system that can be
used to prevent loss of valuable electronic information and
minimize equipment downtime.
The 9355 UPS offers innovative technologies to maximize the
health and service life of its internal and external batteries:
• The 9355 continually monitors incoming electrical
power and removes the surges, spikes, sags, and other
irregularities that are inherent in commercial utility power
• Temperature-compensated charging monitors battery
temperature and adjusts the charge rate accordingly, which
properly charges the battery and greatly extends battery life
• Working with a building’s electrical system, the 9355
supplies the clean, consistent power required by sensitive
electronic equipment for reliable operation
• An integrated battery management system tests and
monitors battery health and remaining lifetime, providing
user notification to guide preventive maintenance
• During brownouts, blackouts, and other power interruptions,
internal batteries provide emergency power to safeguard
operation
Eaton's UPS batteries are field replaceable. One person,
working alone, can easily replace a battery without disrupting
data center operations or power to protected equipment.
Self-diagnosis
The 9355 constantly monitors its own operation
—such as voltage, temperature and function of internal
components—and sends an alarm or takes action if it
detects a potential problem.
Self-correction
If it senses a problem, the 9355 instantly transfers the power
path to a bypass source with zero interruption in power.
When the alarm condition passes, the 9355 automatically
reverts from bypass to normal power.
The 9355 UPS features a four-button graphical LCD that
provides useful information such as load status, events,
measurements and settings.
• ABM technology uses a unique three-stage charging
technique that significantly extends battery service life
and optimizes recharge time when compared to traditional
trickle charging
Green power performance
The 9355 delivers a robust combination of low input current
distortion and high power factor for maximum efficiency.
Operating at greater than 90 percent efficiency across all load
ranges, the 9355 helps to reduce utility costs, extend battery
runtimes and produce cooler operating conditions.
In addition, Eaton’s use of sustainable materials and highly
efficient manufacturing technology results in dramatic savings
in carbon footprint as compared to competitive UPS products.
Today’s critical applications require redundancy for ultimate
reliability—and the 9355 delivers. Eaton’s innovative Hot
Sync technology and optional maintenance bypass parallel tie
cabinet work together with the 9355 to provide an advanced,
cost-effective UPS paralleling system.
The patented Hot Sync technology enables system load
sharing, allowing any UPS module in the system to serve as a
backup for any other module. Hot Sync’s wireless paralleling
capability also ensures system stability in the event of a
communications failure.
Using a wall-mounted maintenance bypass parallel tie
cabinet, data center managers can easily parallel up to four
9355 UPSs for either redundancy or capacity. UPSs can
be quickly added to the pre-installed parallel tie cabinet
and brought online in minutes, and individual UPSs can be
isolated and swapped out for maintenance—significantly
reducing installation and maintenance expenses.
Up to four 9355 UPSs can be paralleled for capacity or redundancy—
often in a smaller footprint than a single large UPS
Most other paralleling systems on the market use a top-down
configuration in which the master fails when any subsidiary
module fails. With Eaton’s unique approach, each UPS is
independent, yet synchronized with the others to prevent any
single point of failure and help eliminate costly downtime.
Parallel tie cabinet
Additional paralleling benefits include:
• Scalability, from 10 to 120 kVA using one parallel tie cabinet
• N+3, N+2 or N+1 redundancy, from 10 to 90 kVA in a
compact footprint—often in a smaller footprint than a single
large UPS
• Redundant battery systems, with each parallel UPS
containing its own internal batteries
Front
4
EATON
Rear
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5
Power distribution
10 and 15 kVA Configurations
20 and 30 kVA Configurations
At 20 kVA, the 9355 occupies
At 15 kVA, the 9355 occupies
48% less footprint
70% less footprint
and delivers over three times
the battery runtime
than competitor C
10 and 15 kVA
Configurations
Flexible, integrated power distribution
Simplified rack-based power distribution options
An on-board power distribution module (PDM) gives the 9355
the flexibility necessary to adapt to the diverse and continually
changing data center environment. This integrated PDM
allows data center managers to preserve valuable rack space
and reduce heat by feeding nine to 100 kW of rack servers
from one 9355 UPS.
The 9355’s on-board power distribution module is compatible
with Eaton’s optional rack power modules (RPM) and
enclosure power distribution units, providing maximum
flexibility in distributing power throughout the facility or data
center. The RPM and ePDU enable primary power distribution
from the 9355 to secondary power distribution devices or
directly to IT equipment, for organized power distribution
with fewer cables to manage and fewer distribution points
to monitor.
The PDM can be configured to feature a user-selectable
mix of NEMA and IEC output receptacles, helping to reduce
site preparation and installation costs. These high-density,
high-amperage receptacles support blade servers, network
switches and other power-hungry IT equipment.
The PDM’s circuits are clearly labeled to simplify load
balancing while branch circuit breakers provide branch circuit
protection and on/off operation for groups of receptacles.
Other features include a maintenance bypass switch that
allows the data center manager to service the 9355 without
shutting down the connected loads to increase availability,
reduce mean time to repair and maintenance costs, and
lower total cost of ownership.
Both solutions deliver power to loads of various voltages and
can be configured to include user-selectable combinations of
NEMA, IEC and hardwired inputs, and NEMA and IEC output
receptacles.
ePDUs are available in space-saving 0U-vertical and
1U-horizontal configurations making the ePDU ideal for
high-density rack environments.
ePDUs allow users to meter, monitor, switch, sequence
and manage branches or individual outlets.
20 and 30 kVA
Configurations
RPM
Eaton RPMs and ePDUs simplify
power distribution by reducing the
number of cables to manage and
distribution points to monitor
B
A
B
C
9355
A
C
ePDU
55
Competitor A
21 33 59
693
5
5
55
Competitor B
24 36 82
864
5
5
55
Competitor C
33 40 63
1320
5
5
9355
Dimensions
(inches)
W D H
12 34 32
Footprint
(square
inches)
408
Battery
Runtime (minutes)
10 kVA
15 kVA
95
Competitor A
21 33 59
693
Competitor B
24 36 82
864
Competitor C
33 40 63
1320
9355
Dimensions Footprint Battery
(inches)
(square
Runtime (minutes)
W D H
inches) 20 kVA
30 kVA
20 3466 680 18 11
ePDUs
6
EATON
Rack power module
(front and rear view)
Integrated power
distribution module
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7
Connectivity & manageability
Options & service
Additional 9355 options
Proven warranty and support services
Enhanced communication capabilities
Options cabinets
For maximum flexibility, Eaton offers four options cabinet
models for the following applications:
Customers consistently rank Eaton services number one in
quality. Eaton’s comprehensive, world-class service solutions
are designed to improve costs, uptime, reliability, power
quality and safety. And with 240 customer service engineers
in North America and 1,200 international authorized service
providers, Eaton has more service personnel than any other
UPS manufacturer.
The 9355 UPS is equipped with a variety of standard
communications features for network connectivity and
remote management applications, including:
The standard factory warranty covers:
• Two programmable signal inputs
• System warranty: One year parts / 90 days labor
• Remote emergency power-off (REPO)
• Options cabinet with a maintenance bypass switch (MBS)
that provides wrap-around bypass for UPS maintenance or
service without shutting down the load
• Options cabinet with both MBS and input isolation
transformer that allows operation from a 208V, 480V,
or 600V 60-Hz source (input transformer in single-feed
systems or bypass transformer in dual-feed systems)
• Options cabinet for dual-feed systems that provides a
second input from a 208V, 480V, or 600V 60-Hz source
• Options cabinet with an output isolation transformer for
480V loads
Wall-mount maintenance bypass panels
Eaton offers a comprehensive line of optional wall-mounted
maintenance bypass panels compatible with the 9355 UPS.
The wall-mounted bypass panel is used to bypass the UPS
during maintenance or servicing, providing wrap-around bypass
for UPS service without shutting down the load. And for more
flexible power distribution, these maintenance bypass panels
can be equipped with surge protection and provisions for 36
poles of distribution utilizing Eaton's Cutler-Hammer® breakers.
• Battery warranty: Two years parts / 90 days labor
Extensive service options for
enhanced reliability
For support beyond the warranty period, Eaton offers
enhanced service options including onsite startup, corrective
and preventive maintenance, battery solutions, training,
remote monitoring and factory spare parts and upgrades.
Customizable three-phase UPS services packages allow
customers to select the plan that provides the right
combination of system uptime, convenience and value.
PowerTrust™ PowerTrust
Value
ProActive
PowerTrust
Preferred
•
•
•
•
Parts and Labor for Batteries




•
•
•
Next Business Day Response
Four-Hour Response

Two-Hour Response

5x8 UPS Preventive Maintenance Visit
One per year

One per year
7x24 UPS Preventive Maintenance Visit

One per year

Two per year

One per year
Two per year
30%
30%
30%
Battery Preventive Maintenance Visit

•
Discounted Spare Parts Kit, T&M, and Upgrades
• Included feature
 Optional
8
EATON
Centralized control and visibility
Easy network connectivity and monitoring
ConnectUPS-X card
The ConnectUPS-X Web/SNMP X-Slot card connects the
9355 directly to an Ethernet network and the Internet and
enables graceful shutdown of multiple computers over the
network. The ConnectUPS-X Web/SNMP also features a
three-port switching hub.
Modbus® card
The Modbus card is an X-Slot device that allows continuous,
real-time monitoring of the 9355 through a Building
Management System (BMS) or industrial automation system.
•




•
The 9355 UPS is shipped with the Eaton Software Suite CD.
The software suite includes the following applications, as well
as a user-friendly wizard to guide users through software
selection and installation:
• LanSafe® power management software
• PowerVision® UPS performance analysis and monitoring
software (30-day trial version)
• NetWatch network monitoring software
eNotify Remote Monitoring
Eaton's eNotify Remote Monitoring Service provides 24x7
real-time monitoring of the 9355 and battery systems and
alerts both service technicians and the customer when a
problem is detected. Proactive monitoring enables technical
experts to respond immediately to more than 40 alarm
conditions and, in many cases, resolve issues remotely with
minimal or no downtime. Additional eNotify benefits include:
• One-way outbound status and event e-mails for security
and reliability
• Fast diagnosis and notification of critical alarms
• Monthly customer reports including power event logs and
overall UPS and battery health summaries
Flex Contracts
•
•Custom
Service
Eight-Hour Response
•
•
•
7x24 On-Site Corrective Maintenance
eNotify Remote Monitoring Service
• Relay output contacts
Environmental Monitoring Probe
The environmental monitoring probe (EMP) works with the
9355 and ConnectUPS-X card to remotely monitor ambient
temperature and relative humidity of the remote environment.
The EMP can also be configured to provide status of two
additional contact devices such as smoke detectors or
open-door sensors.
Parts and Labor for Electronics
5x8 On-Site Corrective Maintenance
Power Xpert meters
Power Xpert meters combine state-of-the-art technology
with next-generation power diagnostics, data trending and
performance benchmarking with a twist-and-click LCD display.
• Two X-Slot® communication bays
Relay interface cards
The relay interface card for the X-Slot enables remote UPS
shutdown and provides isolated dry contact Form-C relay
outputs for utility failure, low battery, UPS alarm/OK, and on
bypass.
Service Plans
Eaton 9355 UPS Service Plans • RS-232 serial port
Power Xpert® Gateway Series cards
Power Xpert Gateway Series X-Slot cards provide
Web-enabled, real-time monitoring of UPSs, PDUs and
RPPs through standard onboard Web pages, Power Xpert
software or third-party software.
Contracts
ConnectUPS-X Web/
SNMP X-Slot card
Power Xpert Gateway
Card 2000
Enviromental
Monitoring Probe
LanSafe®
Modbus card
Relay Interface cards
Foreseer
PowerVision
•
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9
Battery backup times (in minutes)
Model selection guide (10 and 15 kVA)
Power Rating
Description
(kVA/kW)1
10 / 9
2-high w/32 battery
Input/Output
Voltage
Part Number2
208/208
KA1011100000010
Base
Runtime
8
Dimensions
Weight
(HxWxD, in.) (lb.)3
32.2x12.0x33.5
373.0
10 / 9
3-high w/64 battery
208/208
KA1012100000010
22
47.8x12.0x33.5
609.0
10 / 9
2-high w/32 battery
220/2204
KA10112000000108
32.2x12.0x33.5 373.0
10 / 9
3-high w/64 battery
220/2204
KA101220000001022
47.8x12.0x33.5 609.0
10 / 9
3-high w/32 battery and
input isolation transformer
480/208
KA1013400000010
8
47.8x12.0x33.5
577.0
10 / 9
3-high w/32 battery and
input isolation transformer
600/208
KA1013600000010
8
47.8x12.0x33.5
577.0
15 / 13.5
2-high w/32 battery
208/208
KA1511100000010
4
32.2x12.0x33.5
373.0
15 / 13.5
3-high w/64 battery
208/208
KA1512100000010
13
47.8x12.0x33.5
609.0
15 / 13.5
2-high w/32 battery
220/2204
KA15112000000104
32.2x12.0x33.5 373.0
15 / 13.5
3-high w/64 battery
220/2204
KA151220000001013
47.8x12.0x33.5 609.0
15 / 13.5
3-high w/32 battery and
input isolation transformer
480/208
KA1513400000010
4
47.8x12.0x33.5
577.0
15 / 13.5
3-high w/32 battery and
input isolation transformer
600/208
KA1513600000010
4
47.8x12.0x33.5
577.0
1. 50/60 Hz auto-sensing.
2. An input neutral is required for all configurations unless the input isolation transformer is used. For parallel systems, change the fifth configure-to-order (CTO)
digit to a 2 and include parallel tie cabinet.
3. A
dd 47 lb. for two-high configurations or 50 lb. for three-high configurations to
determine shipping weight.
4. 2
20V units are wye connected 220/127V input and 220/127V output, three-phase,
four-wire plus ground.
Model selection guide (20 and 30 kVA)
Power Rating
(kVA/kW)1
20 / 18
Input/Output
Voltage
Feed
UPS Part Number2
Options Cabinet(s)
208/208
Single
KB2013100000010
None
Base
Runtime3
18
Dimensions
(HxWxD, in.)
66.0 x 20.0 x 34.1
Weight
(lb.)4
1160.0
20 / 18
208/208
Single6KB2013100000010 KBT0011000000105
18
66.0 x 40.0 x 34.1
1695.0
Dual6
KBT001100000010
KBT0021000000105
18
66.0 x 60.0 x 34.1
2230.0
KB2013200000010
None
18
KB2013100000010
KBT0012000000105
20 / 18
480/208
Dual
KB2013100000010
KBT002200000010
KBT0012000000105
KB2013100000010
20 / 18
208/208
20 / 18
20 / 18
20 / 18
220/2207
480/208
600/208
Single
Single
Single
KB2013100000010
66.0 x 20.0 x 34.1
1160.0
18
66.0 x 40.0 x 34.1
1695.0
18
66.0 x 60.0 x 34.1
2230.0
KBT001300000010
18
66.0 x 40.0 x 34.1
1695.0
20 / 18
600/208
Dual
KB2013100000010
KBT0013000000105
KBT002300000010
18
66.0 x 60.0 x 34.1
2230.0
20 / 18
480/480
Single
KB2013100000010
KBT0012000000105
KBT003200000010
18
66.0 x 60.0 x 34.1
2230.0
30 / 27
208/208
Single
None
11
66.0 x 20.0 x 34.1
1160.0
30 / 27
208/208
Single6KB3013100000010 KBT0011000000105
11
66.0 x 40.0 x 34.1
1695.0
Dual6
KB3013100000010KBT0011000000105
11
66.0 x 60.0 x 34.1
2230.0
Single
KB3013200000010
None
11
66.0 x 20.0 x 34.1
1160.0
KB3013100000010
KBT0012000000105
11
KB3013100000010
30 / 27
208/208
30 / 27
30 / 27
220/2207
480/208
Single
30 / 27
480/208
Dual
KB3013100000010
30 / 27
600/208
Single
KB3013100000010
KBT002100000010
66.0 x 40.0 x 34.1
1695.0
11
KBT0012000000105
KBT002200000010
66.0 x 60.0 x 34.1
2230.0
KBT001300000010
11
66.0 x 40.0 x 34.1
1695.0
30 / 27
600/208
Dual
KB3013100000010
KBT0013000000105
KBT002300000010
11
66.0 x 60.0 x 34.1
2230.0
30 / 27
480/480
Dual
KB3013100000010
KBT0012000000105
KBT003200000010
11
66.0 x 60.0 x 34.1
2230.0
1. 50/60 Hz auto-sensing.
2. An input neutral is required for all configurations unless the input isolation transformer is used. For parallel systems, change the fifth CTO digit to a 2 and include
parallel tie cabinet.
3. All models include internal batteries.
10
EATON
4. Add 50 lb. to determine shipping weight.
5. Contains on-board maintenance bypass.
6. With isolation transformer.
7. 2
20V units are wye connected 220/127V input and 220/127V output, three-phase,
four-wire plus ground.
10-15 kVA backup times
UPS (1)(2)(3)(4)
UPS
(1) (2)
(3)
+ Internal
EBM EBM EBM EBM
+ Internal
EBM EBM EBM
VA
Watt 32 Battery
64
64
64
64
64 Battery
96
96
96
15000
13500
5
14500
13050
5
14000
12600
5
1350012150
6
1300011700
6
1250011250
6
12000
10800
7
11500
10350
7
11000
99007
10500
94508
10000
90008
9500
85509
9000
8100
10
8500
7650
11
8000
7200
12
7500
6750
13
7000
6300
15
6500
5850
16
6000
5400
18
5500
4950
20
5000
4500
22
4500
4050
25
4000
3600
29
35003150 33
30002700 38
2500
2250
46
20-30 kVA backup times
VA
Watt
30000
29000
28000
27000
26000
25000
24000
23000
22000
21000
20000
19000
18000
17000
16000
15000
14000
13000
12000
11000
10000
7500
5000
27000
26100
25200
24300
23400
22500
21600
20700
19800
18900
18000
17100
16200
15300
14400
13500
12600
11700
10800
9900
9000
6750
4500
2343 65 8913 4377
113
2445 68 9314 4581
119
2547 72 9715 4784
125
26
49
75
102
16
49
88
130
28
52
78
106
17
52
92
136
29
54
82
111
18
54
96
142
30 57 86 11619 57101
149
32 59 90 12219 59106
156
33 62 94 12920 62111
164
35 66 10013621 66117
174
37 70 10614423 70124
184
40 74 11215324 74132
196
42 79 12016326 79141
209
46 85 12917528 85152
225
49 92 13918930 92164
242
5310015120532 100178
263
5810916422435 109194
286
6411918024539 119212
314
7013119827043 131234
346
7814522030047 145259
383
8716224533453 162289
428
9718227637659 182325 11020731342667 207369 127 238
359
-
77
238 423
148 277
418
-
90
277
-
176
329 - -107329- -
UPS
+ Internal
1 Battery
11
11
12
12
13
14
14
15
16
17
18
19
20
22
24
26
28
31
35
38
42
58
90
Internal InternalInternal
Battery + Battery
Battery
EBC - 36 + (1) EBC - 72 + (2) EBC-72
31
33
35
38
40
43
46
48
51
53
56
58
62
66
71
75
79
84
88
94
101
117
188
56
58
60
62
65
68
71
74
76
79
82
85
88
92
96
101
105
110
114
119
134
188
294
89
90
93
95
98
101
103
106
109
111
114
117
120
130
142
154
166
178
201
256
251
347
543
Note: Backup times are approximate and may vary with equipment, configuration, battery age, temperature, etc.
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11
Four button graphical LCD
with backlight
X-Slot communication
bay #1
Fans
Signal input 1
Signal input 2
REPO (normally open)
REPO (normally closed)
X-Slot communication bay #2
DB-9 communication port
Relay contact
Internal batteries on
slide out trays (fieldreplaceable)
Front view of three-high module
with cover off
12
EATON
Technical Specifications for 10 and 15 kVA1
Technical Specifications for 20 and 30 kVA1
Power
Ratings (kVA/Watts)
10 kVA/9 kW and 15 kVA/13.5 kW at 0.9
power factor
Topology
Double conversion
Electrical input
Nominal input voltage208V/120V or 220V/127V three-phase
400V models also available
Input voltage range
-15%, +10% from nominal at 100% load without
depleting battery
Operating frequency
50/60 Hz (45 to 65 Hz)
Input power factor
>0.99 typical, >0.96 frequency converter
Input current distortion
5% THD
Electrical output
Nominal output voltage
208/120, 220/127 Vac
Output voltage regulation±1% static; ±5% dynamic at 100% resistive
load change, <1 ms response time
Efficiency
91%, typical
Heat dissipation (BTU/hr)
10 kVA models:
3,798 @ 208V and 220V input
6,294 @ 480V and 600V (with input
isolation transformer)
15 kVA models:
5,122 @ 208V and 220V input
8,134 @ 480V and 600V (with input
isolation transformer)
Battery
Battery type
9 Ah, sealed, lead-acid, maintenance-free
Battery runtime
See battery backup time chart
Battery replacement
Field-replaceable
ChargerDefault is 3.4A per battery string. Charger
current is configurable from 0.5A to 25A per
string with an overall maximum of 34A (limited
by input current)
Start-on-battery
Allows start of UPS without utility input
General
Diagnostics
Full system self-test at startup
UPS bypass
Automatic on overload or UPS failure
Parallel for redundancy
Yes, using Powerware Hot Sync technology
and capacity
Dimensions and weights
See model selection table
Overload (normal operation) 150% for 5 sec / 125% for 1 min (online),
110% for 10 min
Communications
LCD display
Graphical LCD with blue backlight
LEDs
(4) LEDs for notice and alarm
Audible alarms
Yes
Communication ports
(1) RS-232, (1) relay contact, (1) REPO,
(2) environmental input
Communication slots
(2) X-Slot communication bays
Power management software Bundled Software Suite CD
Environmental
Operating temperature50–104ºF (10–40ºC), 45ºC with 7.5% derating;
Optimal battery performance: 77ºF (25ºC)
Storage temperature32–77ºF (0–25ºC); Recommended battery storage:
59–77ºF (15–25ºC)
Relative humidity
0–95%, non-condensing
Audible noise
< 56 dBA at 1 meter (noiseless room) typical
Altitude
9,843 ft. (3000m) without derating
Certifications
Safety certifications
IEC 62040-1-1, IEC 60950, EN 62040-1-1,
UL 1778
EMC compliance
EN 50091-2 Class A
Quality
ISO 9001: 2000 and ISO 14001:1996
Markings
UL, cUL
1. D
ue to continuous product improvements, program specifications are subject to
change without notice.
Power
Ratings20 kVA/18 kW and 30 kVA/27 kW at 0.9 power factor
Topology
Double conversion
Electrical input
Nominal input voltage208V/120V, 220V/127V +10, -15%
480V/277V, 600V (480+600 with transformer)
400V models also available
Operating frequency
50/60 Hz (45 to 65 Hz)
Input power factor
0.99 typical
Input current distortion
<5% THD
Electrical output
Nominal output voltage
208/120, 220/120 Vac
480/227 with output transformer
Output voltage regulation
±1% static; ±4% dynamic with 100% step
load recovery within 1 ms response time
Efficiency
91%, typical
Heat dissipation (BTU/hr)
20 kVA models
6,762 @ 208V and 220V input
10,450 @ 480V and 600V (with input
isolation transformer)
30 kVA models:
9,220 @ 208V and 220V input
13,831 @ 480V and 600V (with input
isolation transformer)
Battery
Battery type
9 Ah, sealed, lead-acid, maintenance-free
Battery runtime
See battery backup time chart
Battery replacement
Field-replaceable
Charger
Default is 8A
General
Diagnostics
Full system self-test at startup
UPS bypass
Automatic on overload or UPS failure
Parallel for redundancy
Yes, using Powerware Hot Sync technology
for redundancy and capacity
Dimensions and weights
See model selection table
Overload
150% for 5 sec / 125% for 1 min (online),
110% for 10 min
Communications
LCD display
Graphical LCD with blue backlight
LEDs
(4) LEDs for notice and alarm
Audible alarms
Yes
Communication ports
(1) RS-232, (1) relay contact, (1) REPO,
(2) environmental input
Communication slot
(2) X-Slot communication bays
Power management software Bundled Software Suite CD
Environmental
Operating temperature50–104ºF (10–40ºC), 45ºC with 7.5% derating;
Optimal battery performance: 77ºF (25ºC)
Storage temperature32–77ºF (0–25ºC); Recommended battery
storage: 59–77ºF (15–25ºC)
Relative humidity
0–95%, non-condensing
Audible noise
< 58 dBA at 1 meter depending on load
Altitude
<3000m
Certifications
Safety certificationsIEC 62040-1-1, IEC 60950, EN 62040-1-1, UL
1778, NOM-0190SCP8-1993
EMC compliance
EN 50091-2 Class A
Quality
ISO 9001: 2000 and ISO 14001:1996
Markings
UL, cUL, NOM-NYCE
LCD control panel
X-Slot communication bay (2)
Power modules
Static switch
REPO terminal
DB-9 service port
Maintenance bypass
Battery breaker
Input breaker
Modular battery area
20/30 kVA UPS
1. D
ue to continuous product improvements, program specifications are subject to
change without notice.
www.powerquality.eaton.com 1.800.356.5794
13
Options (20 and 30 kVA)
Power Distribution Module with Mechanical Bypass Switch
(10 and 15 kVA Models)
NEMA Output Receptacle(s)1
Quantity
Breaker
Voltage (V)
(1) L15-30R
30A
208
Receptacle
Phase(s)
Code2
2
3
Enter “Receptacle Code”
into CTO Digits #
9, 10 or 11 only
(1) L21-20R
20A
208/120
3
3
9, 10 or 11 only
(1) L21-30R
30A
208/120
4
3
9, 10 or 11 only
(2) 5-15R
15A
120
A
1
9,10,11,12
(2) 5-20R UL
20A
120
B
1
9,10,11,12
(2) 6-15R
15A
208
D
2
9,10,11,12
(2) 6-20R
20A
208
E
2
9,10,11,12
(2) L5-15R
15A
120
F
1
9,10,11,12
(1) L5-20R*
20A
120
G
1
9,10,11,12
(1) L5-30R*
30A
120
H
1
9,10,11,12
(2) L6-15R
15A
208
I
2
9,10,11,12
(1) L6-20R*
20A
208
J
2
9,10,11,12
(1) L6-30R*
30A
208
K
2
9,10,11,12
(1) L14-20R*
20A
120/208
L
2
9,10,11,12
(1) L14-30R*
30A
120/208
M
2
9,10,11,12
Blank Panel
N/A
N/A
X
N/A
9,10,11,12
(2) IEC 320 C13 (120V)
20A
120
N
1
9,10,11,12
(2) IEC 320 C19 (120V)
20A
120
P
1
9,10,11,12
Description
Part Number
Two-string line and match battery cabinet (36 batteries)
103005183
Input/OutputDimensions
Voltage (V)
(H x W x D, inches)
N/A
66.0 x 20.0 x 34.1
Weight (lb)
1105
N/A
Four-string line and match battery cabinet (72 batteries)
103004868
66.0 x 20.0 x 34.1
2060
Option cabinet containing maintenance bypass (no transformer)
KBT000000000010 208/208
67.0 x 20.0 x 34.1
205
Wall-mount parallel tie cabinet (two-breaker MBP)1, 3
124100026-001
48.0 x 20.0 x 5.8
150
panel2
208/208
103002687-001
N/A
N/A
N/A
Remote EPO switch (wall mounted)
103002939 N/A
N/A
N/A
Zone 4 seismic kit
103004896 N/A
N/A
N/A
Remote monitor display
Spare parts kit
106711170 N/A
N/A
N/A
20 to 30 kVA upgrade
103004901 N/A
N/A
N/A
Upgrade to a parallel UPS module
UP08N-PAR N/A
N/A
N/A
124100028-001
208/208
48.0 x 20.0 x 5.8
120
124100028-002
208/208
60.0 x 20.0 x 5.8
120
124100028-003
208/208
72.0 x 20.0 x 5.8
210
124100028-004
208/208
90.0 x 20.0 x 5.8
225
Three-breaker maintenance bypass panels
225A Bus, 200A Neutral and 125A MBP, 110A MIB, 110A MIS)3
With integral 120 KA TVSS
(100A Bus, 200A Neutral and 60A MBP, MIB, MIS)3
With 36-pole distribution provisions (Cutler-Hammer
GHB 65 kAIC, or GBHW 22 kAIC and BAB 10 kAIC only)3
With 36-pole distribution provisions and integrated TVSS (CutlerHammer GHB 65 kAIC, GBHW 22 kAIC and BAB 10 kAIC only)3
1. The combined quantities of LOCKING receptacles (denoted by *) must not exceed four per unit.1. Arrange receptacle codes in numerical-alphabetical order in digits 9
through 12 of the CTO number. Example 1: A PDM with an L21-20, an L14-30, and Qty 2 IEC320-C19 would have digits 9 through 12 of the CTO arranged as "3MPP".
Example 2: A PDM with a 5-15R, and an L6-30 and an L14-30 would have digits 9 through 12 of the CTO arranged as “AKMX”. Please be sure utilize the "X"
designation for any of the four total slots not populated.
1. 400A Bus, 200A Neutral, (1) 350A MBP and (4) 110A MIS.
2. Requires Industrial Relay and Display Card. See X-Slot Connectivity Options table.
3. Add 40 lb. for shipping weight of panels and 50 lb. for panels with panelboard provisions.
X-Slot Connectivity Options
Options (10 and 15 kVA)
Input/OutputDimensions
Description
Part Number
Voltage (V)
(H x W x D, inches) Weight (lb)
Two-high line and match battery module (64 batteries)
103004192-5501 N/A
32.2 x 12 x 30.2
480
Description1
None (No Pre-installed X-Slot card)
Value for
CTO Digit 8
0
Part Number
(if ordered separately)
–
ConnectUPS-X Web/SNMP/xHub Card
3
116750221-001
Modem Card
7
05146288-5501
Modbus Card
4
103005425-5591
Relay Card (AS/400 compatible)
5
1018460
Three-high line and match battery module (96 batteries)
103004193-5501 N/A
47.8 x 12 x 30.2
710
Wall-mount parallel tie cabinet (2-Breaker MBP)1, 3
124100020-001
N/A
36 x 20 x 5.8
68
Wall-mount Remote EPO Switch
103002939
N/A
4.5 x 4.5 x 4.5
3
Zone 4 Seismic Mounting Kit
103004194-5501 N/A
-
-
Remote monitor display panel2
103002687-001
N/A
4.9 x 5.9 x 1.6
3
Spare parts kit
106711169
N/A
N/A
N/A
10 to15 kVA upgrade
103004657
N/A
N/A
N/A
UP08N-PAR1
N/A
N/A
N/A
RPM Configurations for 9355
124100027-001
208/208
48 x 20 x 5.8
120
With integral 120 KA TVSS (100A Bus, 200A Neutral,
and 60A MBP, MIB, MIS)3
124100027-002
208/208
60 x 20 x 5.8
120
With 36-pole distribution provisions
(Cutler-Hammer GHB 65 kAIC, or GBHW 22 kAIC
and BAB 10 kAIC only)3
Part Number
Input Cable
Receptacle 1
Receptacle 2
Y03100011100000
Hardwired Input
L21-20 (2)
L21-20 (2)
124100027-003
208/208
72 x 20 x 5.8
210
Upgrade to a parallel UPS module
three-breaker maintenance bypass panels
100A Bus, 200A Neutral, & 60A MBP, MIB,
MIS3
With 36-pole distribution provisions and integrated TVSS
(Cutler-Hammer GHB 65 kAIC, GBHW 22 kAIC
and BAB 10 kAIC only)3
124100027-004
1. 208V/208V input/output voltage. 225A bus, 200A neutral, (1) 225A MBP and (4) 80A MIS.
2. Requires Industrial Relay and Display Card. See X-Slot Connectivity
3. Add 40 lb. for shipping weight of panels and 50 lb. for panels with panelboard provisions.
14
EATON
208/208
90 x 20 x 5.8
225
Industrial Relay and Display
Card26
CAN Bridge Parallel Card
N/A
103003055
103004336
1. The UPS has two X-Slots. One card can be factory installed while the second X-Slot card can be purchased separately.
2. 5
A @ 250V. Provides (4) form-C relay contacts for integrating UPS alarms into security and alarm systems. Also provides
signal information for the Remote Monitor Display Panel (part number 103002687-001).
Metering
Local Power Meter
Y03100022100000
Hardwired Input
L21-30 (2)
L21-30 (2)
Local Power Meter
Y03100055100000
Hardwired Input
L6-30 (3)
L6-30 (3)
Local Power Meter
Y03100047100000
Hardwired Input
L6-20 (3)
5-20 (6)
Local Power Meter
Y03100017100000
Hardwired Input
L21-20 (2)
5-20 (6)
Local Power Meter
Y031000FF100000
Hardwired Input
L15-30 (2)
L15-30 (2)
Local Power Meter
Y301000BB100000
Hardwired Input
IEC320-C19 (6)
IEC320-C19 (6)
Local Power Meter
Options cabinet
Wall-mount maintenance
bypass panel
www.powerquality.eaton.com 1.800.356.5794
15
learn more at
powerquality.eaton.com
1.800.356.5794
UNITED STATES
8609 Six Forks Road
Raleigh, NC 27615 U.S.A.
1111 Superior Avenue
Cleveland, OH 44114 USA
Eaton is a registered trademark of
Eaton Corporation. All other trademarks
are property of their respective owners.
©2013 Eaton
All Rights Reserved
Printed in USA
9355FXA
July 2013
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