PBX Product Catalogue 2015 V2R2 July 15 pdf

PBX Product Catalogue 2015 V2R2 July 15 pdf
PBX with Superior Technology,
Features and Performance
PBX PRODUCT CATALOG
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CALL C
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SOLUT
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SIP
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MOBILI
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MATRIX IP-PBX-KTS RANGE OF PRODUCTS
• ENTERPRISE IP-PBX
• SMB IP-PBX
• HOSPITALITY IP-PBX
• PLCC IP-PBX
• SOHO IP-PBX
• SOHO PBX
• OFFICE-IN-A-BOX
• USER TERMINALS
PH
ON
Y
MATRIX R&D
All Matrix products are indigenously designed passing through various development stages
beginning with Product Conceptualization, Hardware Design, Software Designing and
Engineering. With more than 35% of its human resources dedicated to the development of new
products, Matrix R&D is the foundation of its growth and sustenance. The R&D team designs
products conforming to relevant international standards. Matrix makes substantial investment in
R&D tools and equipment to stay abreast of the latest technological changes. The Indian Ministry
of Science and Technology has granted DSIR (Department of Scientific & Industrial Research)
recognition to the Matrix R&D Center for its contribution to the Industry.
MATRIX MANUFACTURING
Based at Vadodara in India, Matrix Manufacturing unit is operated and managed by a team of
professionally qualified and dedicated engineers. The structure houses various sections like
Production, Quality Control and Supply Management with a production capacity of about
1,000,000 ports per annum. With more than 50 products, Matrix Manufacturing has been
delivering cutting-edge technology products for more than two decades now.
MATRIX MARKETING
The marketing team at Matrix strongly believes in value-based marketing and strong networking.
Right from product conceptualization, designing to the commercial marketing, Matrix adopts a
completely global approach. Backed by an extensive network of more than 500 channel partners
across the globe, Matrix ensures that the products serve the customer needs faster and longer.
Various Marketing Tools and activities including strong marketing collaterals, solution designing,
online and print media communication, promotional and networking activities are very elemental
to Matrix Marketing.
MATRIX TECHNICAL SUPPORT
A full-fledged Technical Support Centre offers 24x7 support to Matrix Customers and Channel
Partners. Manned by trained and efficient engineers the Technical Support Centre offers upfront,
proactive and prompt assistance. Dedicated regional support teams expertize in offering local
support services. Latest CRM tools are used for faster problem solving and assistance. The
support technicians conduct regular in-house and field training, providing understanding of the
product and its features.
MATRIX AT A GLANCE
! 50+ Telecom Products
! 700+ Man-years of R&D Experience
! 500+ Channel Partners
! 350,000+ Satisfied Customers
! 3,500,000+ Line-units installed
! 15,000,000+ Calls Connected Everyday
! Growing at 1500+ Line-units a Day
! Global Footprint
! Quality Certifications: CE, FCC, TEC, RoHS
Matrix PBX range of products offers interfaces such as IP, GSM/3G, T1/E1 PRI, ISDN BRI, E&M, CO (FXO), Analog Extension (FXS), Digital
Extension (DKP), Magneto Phones, IP Extension and Mobile Extension. They come in different foot-prints to match the communication needs of
any organization.
PBX-KTS Application Areas
Matrix PBXs and Key Phone Systems meet the varied communication requirements of customers from
diverse industries, businesses and institutions. These products find application in:
! SOHO (Small Offices Home Offices)
! Call Centers
! Hospitality PBX
! Service Providers
! Businesses and Enterprises
! Power Utilities
! Housing Complexes
! Defence PBX
ETERNITY GE6S
ETERNITY GE12S
ETERNITY ME16S
ETERNITY LE
Connectivity
CO(FXO)
ISDN BRI
ISDN T1/E1/PRI
GSM/UMTS (3G)
VoIP
E&M
Analog Phone
Digital Key Phone
Operator Console (DSS)
IP Phone
Magneto Phone
Auxilary Ports
External Music Port
Sensor Port
Relay Port
Public Address System Port
Featuers
Auto-Attendant
CLI-DTMF
CLI-FSK
Multi-paricipants Conference
Hotel-Motel Features
PMS Interface
Voice Messages
SMDR (Call Detail Record)
Remote Programming
PC based Programming
Conference Dial-in
Return Call to Original Caller
Call Budget on Trunks
Call back on Trunks
Mobile Extension
Security Dialer
Voice Mail System
Scheduled Call Forward
Abbreviated Dialing
Authority Code
Virtual Extension
Call Taping
Computer Telephony Integration
Email to SMS
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ETERNITY
NE4/NE6/
NE312/NE416
Key Specifications
VISIONPRO206
VISIONPRO308
VISIONPRO412
PBXs and Key Phone
Systems
ETERNITY PE6SP
MATRIX RANGE OF PBXs AND KEY PHONE SYSTEMS ALONG WITH THEIR KEY SPECIFICATIONS:
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ENTERPRISE IP-PBX
Matrix offers a wide range of enterprise switches to meet the diverse and specific needs of medium and large enterprises. These solutions have
evolved out of an in-depth understanding of the way modern businesses operate. Providing a high performance, reliable and expandable
communication infrastructure, these products enhance organizational productivity by leaps and bounds.
ETERNITY LE
Matrix ETERNITY LE is a powerful enterprise communication solution designed to transcend all technological, organizational and geographical
boundaries. This thorough breed solution offers advanced functionality backed by reliability and flexibility that today's growing enterprises expect
from a communication solution. Its advanced call capabilities and comprehensive features ensure that the organization is more responsive, alert
and aptly empowered to do more. It offers scalability up to 1500* IP and 1344 TDM users.
SMS
APPLICATIONS
• Multi-Site Networking
• Computer Telephony Integration
• SMS Gateway
• Email to SMS
USER TERMINALS
• IP Phone
• Digital Key Phone
• Analog Phone
• Mobile Softphone
• PC Softphone
• SIP DECT Phone
NETWORKS
• CO
• T1/E1 PRI
• ISDN BRI
• GSM
• VoIP
• Radio
• E&M
BENEFITS
• Single Rack Solution
• Scalable up to 1344 TDM &
1500* IP Users
• Network: New Age + Traditional
• Mobility: On-site & Off-site
TARGET INDUSTRIES
• Hospitality
• Healthcare
• Corporate Offices
• Education
• Residential Campus
45-Party
Conference
CTI
IP Telephony
Mobile
Extensions
Email to SMS
Voice Mail
Key Features
! Auto-Attendant
! Automatic DISA
! Call Budget on Trunk
! Call back on Trunk
! Call Detail Record of 12,000 calls
! Call Forking (IP Extensions)
! Caller-ID based Routing
! Class of Service
! Conference Dial-In
! Dynamic DNS
! External Music Port
! Hot-Swap (ETERNITY ME/LE)
! Hot Standby (ETENRITY ME/LE)
! Mobile Trunks and Extensions
! NAT and STUN Support
! Presence and IM
! Public Address System Port
! Relay Port
! QSIG (T1/E1 PRI)
! Registrar Server
! Return Call to Original Caller (RCOC)
! Scheduled Call Forward
! Security Dialer
! Sensor Port
! SNMP
! Universal Routing with Least Cost
! Video Conferencing
! Voice Mail
! Web based Programming
* From onwards ETERNITY LE V12R5.1.3 VoIP Card V2R6
ETERNITY GE/ME - The IP-PBX with Seamless Mobility and Universal Connectivity
ETERNITY GE, ME is a family of IP-PBX solutions. It is specially designed to meet growing enterprise applications. It can offer solution for
organizations having requirement up to 999 IP and 512 TDM users.
PC
IP Phone SIP Phone Softphone
CO
DKP
PSTN
ISDN-BRI
GSM/3G
T1E1/PRI
DKP
Local Area Network
Sensor
VoIP
SLT
External
Music Source
SIP
Door Lock
PAS
Ethernet
E&M
VSAT Network
PC for Programming
IP Phone
Mobile Softphone
VoIP
Radio
PC Softphone
Magneto Phone
ETERNITY GE6S
ETERNITY GE: The all-integrated communication platform for growing enterprises ETERNITY GE
is offered in two variants with 6 and 12 universal slots. All the cards including CPU and Power
Supply are interchangeable.
ETERNITY ME: The complete communication system for mid-size enterprises ETERNITY ME is
offered in a single variant with16 universal slots
Connectivity
ETERNITY GE12S
! Single Line Telephone (SLT)
! Digital Key Phone (DKP)
! Operator Console (DSS)
! IP Phone (SIP)
! Magneto Phone
! Voice Mail System
! Analog CO Line (TWT)
! ISDN BRI (TE/NT)
! T1/E1/PRI
! GSM/3G (Mobile)
! VoIP Trunk
! Radio (HF/VHF/UHF)
! E&M Line
ETERNITY ME16S
MULTI-SITE CONNECTIVITY
• Seamless Connectivity
• Reduce Telephony Cost
• Centralized Management
HOSPITALITY SOLUTIONS
• Ready Integration with PMS & CAS
• Enhanced Guest Services
• Communication Cost Control
BUSINESS MOBILITY SOLUTION
• GSM/3G Mobile Extensions
• Mobile Softphone Client
• Radio (HF/VHF/UHF)
CALL CENTER SOLUTION
• TAPI 2.2 Support
• Develop Applications; ACD, IVR,
Voice Logger, Dialer etc.
• Integrate Customer Database
SMB IP-PBX
ETERNITY PE - The SMB IP-PBX with Seamless Mobility and Universal Connectivity
Modern growing businesses require communication systems to be more agile and productive with limited resources. Presenting Matrix ETERNITY
PE – The SMB IP-PBX designed specifically for small and mid-sized businesses destined to become tomorrow's enterprises.
ETERNITY PE offers interface to all-pervasive legacy and new generation wireless telephony networks like POTS, ISDN, GSM/3G and VoIP for
seamless connectivity and least cost routing. Further, ETERNITY PE offers flexibility to choose from a variety of user terminals such as analog
phones, digital key phones, IP phones, SIP softphone, SIP handsets and even mobile phones as office extensions. This flexibility provides
complete freedom from being tied to your desk and ability to communicate from anywhere.
Hospitality Solution
Call Center Solution
Industries
Digital
TDM Extensions
GSM/3G
Analog
CO
PSTN
ISDN
IP Extensions
ISDN BRI
T1/E1/PRI
Local Area Network
IP Phone
PC Softphone
WLAN Router
Mobile Softphone
AIP
Music Player
IP
SIP
Auxilary Ports
User Features
AOP
Conference
Voice Mail
External Speaker
Auto-Attendant
Application & Benefits
• Maintain traditional networks along-with new-age networks.
• Enterprise grade features that improve image, save money and provide connectivity.
PMS
IP Telephony
CTI
SMS Applications
Mobile Extensions
Multi-Site Networking
SIP Trunking
Built-in Gateway
Teleworking
Voice Mail
• Compact Footprint: Saves Mounting Space Utilization
• Easy to Manage: Web based Remote Management
Connectivity
Key Features
! Single Line Telephone (SLT)
! Auto-Attendant
! NAT and STUN Support
! Digital Key Phone (DKP)
! Call Budget on Trunk
! Presence and IM
! Operator Console (DSS)
! Call back on Trunk
! Public Address System Port
! IP Phone (SIP)
! Call Detail Record of 12,000 Calls
! Registrar Server
! Voice Mail System
! Call Forking (IP Extensions)
! QSIG (T1/E1 PRI)
! Analog CO Line (TWT)
! Class of Service
! Return Call to Original Caller (RCOC)
! ISDN BRI (TE/NT)
! Caller-ID based Routing
! Security Dialer
! T1/E1 PRI (TE/NT)
! Dynamic DNS
! Universal Routing with Least Cost
! GSM/3G (Mobile)
! External Music Port
! Video Conferencing
! VoIP Trunk
! Mobile Trunks and Extensions
! Web based Programming
HOSPITALITY IP-PBX
The Communication Lifeline of Hospitality Industry
Matrix offers a wide range of products for the hospitality industry. Designed after an intensive research of a number of leading hotels, these
products offer features that have been developed for the hospitality industry with the singular objective of enhancing efficiency and maximizing
customer satisfaction.
In today's highly competitive market, hoteliers are looking for ways to differentiate
themselves. Professional service, rich guest experience and systematic hotel activities
builds the reputation of hotels and creates a loyal customer base. Guest-centric hotels
require specialized communication solution to automate hotel operations and enable
staff to quickly respond from anywhere within the hotel property.
ETERNITY PE6SP
ETERNITY GE12S
ETERNITY GE6S
ETERNITY ME16S
ETERNITY LE
Matrix offers a complete hospitality solution for small budget to luxury hotels with 40 to
1500 rooms. Based on the cutting-edge IP technology and state-of-the-art design,
Matrix hospitality solution is scalable as per hotel requirements. Hotels can enhance
guest experience and improve staff productivity with built-in hotel features, Front Desk,
PMS Integration, Staff Mobility Extensions and Voice Mail with personalized greetings.
Because only when the rings of the guests are attended efficiently, does the cash
register rings!
Product
Capacity
ETERNITY PE6SP
Up to 40 Rooms
ETERNITY GE6S
Up to 100 Rooms
ETERNITY GE12S
Up to 200 Rooms
ETERNITY ME16S
Up to 450 Rooms
ETERNITY LE
Up to 1500 Rooms
Hotel-Motel Features
Connectivity
! Specialized Hospitality Module
! Single Line Telephone (SLT)
! Built-in basic Functionalities of PMS
! Digital Key Phone (DKP)
! Call Detail Record of 12,000 Calls
! Operator Console (DSS)
! Check-in and Check-out
! IP Phone (SIP)
! Designer Key Phone with Operator Console
! Voice Mail System
! Floor Service Extensions
! Analog CO Line (TWT)
! Guest-in and Guest-out
! ISDN BRI (TE/NT)
! Guest Call Budgeting
! ISDN T1/E1/PRI (TE/NT)
! Hotel-Motel Activity Log
! GSM/3G
! Hotel Installation Wizard
! VoIP Trunk
! Integrated Voice Mail with Auto-Attendant
! E&M Line
! Guest Shift
! Room Status Display
! Third Party PMS and CAS Protocol Support
(Ethernet/RS232C)
! Voice Guidance on Tones
! Wake-up Calls with Voice Greetings
FRONT DESK MANAGEMENT
Security Devices
Door Lock, Sensor, etc.
Paging and
External Music Devices
PSTN
ISDN
GSM
VoIP
Radio
Easy Integration
Multiple Network Options
PMS
CAS
Web based Configuration
Easy Administration and
Remote Maintenance
Third-party PMS and CAS
Mobile Wireless
Phone Phone
SIP
Phone
Operator
Console
Advanced
Voice Greetings
Guest Room
Phone
Value Added Services for
Enhanced Customer Experience
Flexible Phone Options
MATRIX ETERNITY
Hospitality IP-PBX
PMS INTEGRATION
Matrix hospitality solution is open and easy to integrate with any
third-party Property Management System (PMS). Below is the list of
PMS/HMS which can be readily integrated with Matrix Hotel-Motel
IP-PBX.
! Micros Opera
! IDS
! RMS
! eZeeTechnosys – eZee
! Protel
! Winsar Infosoft – WINHMS
Voice Mail
! Auto Clerk
! Acumen Software – HOTSOFT
! CHaR
! Power Brain – POWER HMS
! Amadeus
! RSI
PLCC IP-PBX
Meeting the Need of Digital Communication for Power Grids
Matrix Power Line Carrier Communication (PLCC) IP-PBX integrates with the
existing power line infrastructure and uses the same network for communication
across various sites. Matrix PLCC IP-PBX supports dial up lines and works as local
and transit exchange simultaneously. Matrix PLCC IP-PBX is the advanced
technology switch with the support for all types of networks present in the modern
power grids. Besides traditional E&M, CO and ISDN connectivity, the switch
enables power grids to avail multilateral benefits of cost effective IP and GSM
networks. The system architecture with optional redundancy and hot-swap
capabilities offers higher reliability and ease of maintenance.
Matrix PLCC IP-PBX is offered in two variants: ETERNITY GE6S and ETERNITY
*ETERNITY ME10S
ME10S
ETERNITY GE6S
Key Features
! Alternate Routes
! Multiple Station Identity
! Redundancy (ETERNITY ME10SDC)
! Built-in Auto Attendant Features
! PBX Operation (Optional)
! Routing Table
! Compander Control Signal
! POTS, E&M, GSM/3G, ISDN BRI,
! Transit Barring
T1/E1 PRI, VoIP Connectivity
! Field Programmable
! Flexible Numbering
! Priority
! Hot-Swap
! QSIG
! Universal Slots for Expansion
! Web based Programming
*ETERNITY ME10S is available for PLCC only
SOHO PBX
VISIONPRO - The Digital PBX for Small Offices
Communication is of prime importance, be it a business organization or a small office setup.
Matrix VISIONPRO, a compact digital PBX for small offices, home offices, restaurants and clinics offers efficient communication and call
management. Loaded with value added features, it reduces communication cost and enhances productivity. Unlike other PBXs in this range, it is a
digital PBX with built-in one port power fail transfer, DTMF and FSK CLI support and 100% non-blocking. VISIONPRO is available in three variants.
This provides an option of selecting the right model that suits the requirement of any small organization.
PORTS/HARDWARE
VISIONPRO206
VISIONPRO308
VISIONPRO412
CO Ports
2
3
4
SLT Ports
6
8
12
VISIONPRO
Key Features
! Abbreviated Dialing
100% Non-blocking
CLI – DTMF & FSK
1-Port PFT
Conference
Auto-Attendant
! CLI based Routing
! Allowed and Denied list
! Conference
! Alternate Number Dialing
! Direct Inward Dialing
! Auto Attendant
! Direct Outward System
! Auto Call Back
Access (DOSA)
! Auto Redial
! Flexible Numbering
! Auto Shut Dynamic Lock
! Least Cost Routing
! Caller Line Identification (DTMF and FSK)
! Remote Programming
! CLI based External Call Forwarding (ECF)
! Walk-In Class of Service
SOHO IP-PBX
ETERNITY NE - The Next Generation IP-PBX for Small Businesses
Matrix ETERNITY NE is a small yet powerful phone system for small businesses delivering all advance features and functionalities as available with
enterprise-grade IP-PBXs. Based on modular architecture and state-of-the-art design, ETERNITY NE provides connectivity to CO (FXO), GSM/3G
and VoIP networks from a single platform. Range of phone options such as Analog, Digital, IP and Mobile extensions provides flexibility to
communicate from anywhere and anytime. Furthermore, ETERNITY NE offers integrated voice mail system, multiple auto-attendants and webbased remote management.
Analog Phones
Digital Key Phones
SLT 1
SLT 14
GSM/3G
DKP 1
DKP 2
PSTN
Mobile Extensions
ETERNITY NE
GSM/3G
VoIP
IP Extensions
LAN
IP Phone
WLAN
Router
PC
Softphone
Sparsh M2S
Mobile Softphone
ETERNITY NE312
ETERNITY NE416
ETERNITY NE4
ETERNITY NE6
CO Ports
3
4
4
6
Single Line Telephones
12
16
10
14
Digital Key Phones
-
-
2
2
VoIP Trunks*
8
8
8
8
IP Extensions*
16
16
16
16
GSM/3G Trunks*
2
2
2
2
SPECIFICATIONS
Key Features
Connectivity
! Auto-Attendant
! Conference Dial-in
! Single Line Telephone (SLT)
! Automatic DISA
! Dynamic DNS
! Digital Key Phone (DKP)
! Call Budget on Trunk
! VoIP Calls over GSM/3G
! Operator Console (DSS)
! Call back on Trunk
! Least Cost Routing
! IP Phone (SIP)
! Call Detail Record of 12000 calls
! Mobile Trunks and Extensions
! Voice Mail System
! Call Forking (IP Extensions)
! NAT and STUN Support
! Analog CO Line (TWT)
! Class of Service
! Presence and IM
! GSM/3G
! Caller-ID based Routing
! Registrar Server
! VoIP Trunk
! Conference - 6 Party
! Web based Programming
OFFICE-IN-A-BOX
NAVAN CNX200 - Office-in-a-Box Solution for Small Businesses
NAVAN CNX200 is a single box solution designed for small set-ups and branch offices with up to 24 users. It delivers office telephony, data
networking, high-speed internet, wireless mobility, firewall security and VPN features in a compact and elegant single box. This eliminates the need
to buy racks of equipment and deal with multiple vendors. A true office-in-a-box, CNX200 redefines the way businesses communicate and
manage infrastructure. This results in huge savings on future investments, maintenance & repair costs and expensive IT staff to manage separate
voice & data networks.
Telephony Networks
FXO (CO)
GSM/3G
VoIP(SIP)
Ethernet, 3G/HSPA,
USB Modern
Internet Access
Internet
Office Computers
Data and Internet Access
Remote Office
Virtual Private Network
Wi-Fi Mobile
Laptop/Notebook Tablets/PDAs
Voice Mail
Wireless Voice And Data
Auto-Attendant
FAX
Analog Phones
IP Phones
Mobile Extensions
Telephone Options
Voice Mail & Auto-Attendant
Key Features
Fully Featured IP-PBX
Wireless Connectivity
! VoIP, GSM/3G, FXO Lines
! Wi-Fi b/g/n Access Point
! 24 IP Users, 8 Analog Users
! GSM/3G for Voice and Internet
Mobility
Networking
! Softphone for iPhone and Android Phones
! Virtual Private Network
! IP-DECT and SIP Phone Interoperability
! (SSL, IPsec, PPTP, L2TP VPN)
High-Speed Internet
Security
! 3G/HSPA/LTE, USB Modem, Ethernet
! Firewall and Access Restriction
! Auto Fallback Option
! TLS/SRTP, DMZ, HTTPS Web Log-in
Messaging
Data Router
! Auto-Attendant, Voice Mail, SMS Server
! Static Routing, NAT, DHCP Server, Dynamic DNS
! Conversation Recording, Email Notification
! 8-Port Fast Ethernet Switch
USER TERMINALS
DIGITAL KEY PHONES
Matrix EON series is the Digital Key Phone elegantly designed to offer intuitive user interface and touch –sense navigation. With a unique blend of
style and substance, it offers efficient call management and one-touch access to system features. Matrix Digital Key Phone (DKP) is available in
four variants- EON48P, EON48S, EON310 and EON510.
EON48
EON48 delivers Easy-to-use features and superior voice quality for
communication convenience. This Digital Key Telephone provides flexible
LCD Display, HD audio quality, 64 keys expansion module, Headset
Connectivity for increasing Staff Productivity and Efficiency.
EON48S
EON48P/S with DSS16X4
DSS16x4 is an attachment to EON48S and
EON48P. It offers 64 Direct Station Selection keys.
EON48P
EON310 - Executive Digital Key Phone
EON310 is an Executive Digital Key Phone engineered to deliver feature-rich, reliable and efficient business communications. With its
sophisticated design and classy looks, EON310 is tightly integrated with ETERNITY IP-PBX systems for speed of operations and better workforce
collaboration. The smart and intelligent Deskphone is suitable for business executives, office professionals and knowledge workers of any small to
large sized organizations.
Key Features
2 Line LCD with Backlit
Headset Interface
- 3.5mm, RJ9
Fixed Function Keys
(with LED) Voice Mail, Mute,
Do Not Disturb, Logs, Speaker
High Quality Full
Duplex Speaker
Phone
Fixed Function Keys
(without LED) Hold,
Conference, Redial ,Transfer
Adjustable Desk
Stand
12 DSS/BLF Keys for
Feature, Line, Extension
Message Wait
and Ringer Lamp
PC and LAN Ethernet Ports
Power over Ethernet
(IEEE 802.3af)
EON510- Premium Digital Key Phone
EON510 sets the benchmark for quality performance with elegant design and crystal-clear voice. EON510 features a Vivid LCD Graphical Display,
Context Sensitive Keys, Direct Station Selection (DSS) Keys, Headset Connectivity, High Quality Full Duplex Speaker Phone and HD Audio Quality.
EON510 acts as a face of your communication system by delivering advanced features such as multiple line appearance, context sensitive soft
keys, busy lamp field, voice mail, speed dial and corporate directory. EON510 is suitable for mid-level managers, business executives, office
professionals, concierge and knowledge workers. The state-of-the-art Deskphone designed for intensive business use offers advance telephony
features and efficient business communications.
Key Features
240*64 Pixels Graphical
LCD with Backlit
Built-in 16 DSS Keys
for Feature, Line,
Extension
4 Programmable Context
Sensitive Keys
Message Wait
and Ringer Lamp
Alphanumeric Dial Pad
Keys
Headset Interface
- 3.5mm, RJ9
Fixed Function Keys
(with LED) Voice Mail,
Mute, Do not Disturb,
Headset, Speaker
Adjustable Desk Stand
Fixed Function Keys
(without LED) Hold,
Conference, Redial ,
Transfer
High Quality Full Duplex
Speaker Phone
IP PHONES
SPARSH VP is a Matrix Flagship range of IP Phones engineered to meet the needs of business communications. With revolutionary looks and
advanced Technical Design, it delivers a feature rich experience offering High-Definition Voice, adjustable LCD screen and touch sensitive keys.
Matrix SPARSH VP series of IP Phone is available in three variants- VP248, VP310 and VP330E.
Key Features
Full-Duplex Speaker Phone
2 Line Adjustable LCD with Backlit
12 Touch Sense Features Keys - Call Back, Hold,
Transfer, Forward, Conference, Redial, Release,
Do Not Disturb, Mute, Phonebook, Cancel, Voice Mail
Message Wait and Ringer Lamp
64 Keys Expansion Module (DSS16x4)
SPARSH VP248SE - IP Phone with 2 Line LCD and PoE Support
Desk-Top and Wall Mounting
SPARSH VP248S - IP Phone with 2 Lines LCD
SPARSH VP310 - Executive IP Phone
SPARSH VP310 is engineered to offer a contemporary design with crystal-clear audio and feature-rich capabilities at economical price. Elegant
design, built-in programmable DSS Keys and plug-n-play connectivity makes SPARSH VP310 an easy to use phone for executives. SPARSH
VP310 works in tight integration with ETERNITY IP-PBX systems for speed of operations and efficient call management.
Key Features
2 Line LCD with Backlit
Headset Interface
- 3.5mm, RJ9
Fixed Function Keys
(with LED) Voice Mail, Mute,
Do Not Disturb, Logs, Speaker
High Quality Full
Duplex Speaker
Phone
Fixed Function Keys
(without LED) Hold,
Conference, Redial ,Transfer
Adjustable Desk
Stand
12 DSS/BLF Keys for
Feature, Line, Extension
Message Wait
and Ringer Lamp
PC and LAN Ethernet Ports
Power over Ethernet
(IEEE 802.3af)
SPARSH VP330 - The Touch Screen IP Phone
SPARSH VP330 is an intuitive touch screen IP phone with 4.3” vivid color display offering superior calling experience and efficient call
management. Ideal for use by knowledge workers, executives, mid-level managers and supervisors, SPARSH VP330 provides productivity
features such as crystal-clear voice, on-screen DSS/BLF screens, presence, 6 Fixed function keys, 12 DSS keys, and Power over Ethernet (PoE)
support.
Key Features
HD
4.3” Large Color
Touch Screen Display
Presence Indication
Ergonomic and Modern
Design
Local Phonebook
(500 Entries)
and LDAP Client
Fixed Function Keys Hold, Transfer, Conference,
Voice Mail, Headset, Mute
PC and LAN
Ethernet Ports
Superior Voice Quality
with HD Audio
Power over Ethernet
(IEEE 802.3af)
On-screen BLF monitoring
- 18 Contacts
Built-in 12 DSS Keys
for Feature, Line,
Extension
SPARSH VP110 - The Business IP Phone
SPARSH VP110 is a new breed of entry-level SIP phone that redefines the desktop telephony experience and quality of business communications.
It provides features and functions normally available in high-end phones such as large graphical LCD, 5-line display, context sensitive keys, fullduplex speakerphone, integrated PoE, auto provisioning and broad array of call management features.
A perfect fit for everyday users with basic communication needs, SPARSH VP110 finds its applications in Call Centers, Enterprises, Small
Businesses and Branch Offices.
Key Features
Enhanced Desktop Viewing
132 x 64 Pixel Graphical
Display
Suitable for Mass
Deployment
Auto Provision, Tr069
Easy to Use
Context Sensitive and
Fixed Function Keys
Future Ready
IPv6 Ready, PC and
LAN Ports
Clear Voice
Full Duplex Speakerphone
with AEC, VAD, CNG
Phone Book
Stores up to 1000
Entries
Secure Communications
TLS/SRTP for Voice Security
Installation
Wall Mount, Table-top
Simple Power Management
Integrated PoE (802.3af)
Feature -Rich User
Experience
Dial Plan, Phonebook,
Auto Firmware Upgrade
SPARSH M2S - Mobile Softphone for Android/iOS
SPARSH M2S unlocks the new arena of flexibility for dynamic workplaces through tight integration with Matrix IP Phone Systems. While working
from anywhere, SPARSH MS offers advance call management features to deliver consistent in-office experience.
APPLICATIONS
COMPUTER TELEPHONY INTEGRATION (CTI)
CTI Interface with Matrix ETERNITY IP-PBX systems allows control of telephone from the PC which includes answering calls or hanging up,
transferring, forwarding, conferencing, or placing calls on hold. Third-party CTI software with TAPI2.2 support can be used as medium between
CTI Application and IP-PBX.
Key Features
• Create Innovative Business Applications like IVR, ACD, Dialers, Voice Logging, etc. with third-party CTI Applications
• Integration with Various Customer Database like MS Outlook, CRM, ERP, etc.
• Live Monitoring of Trunks and Extensions
• Get Customer Information Prior to Call Connection
CTI Link
TAPI SERVER
(Matrix TSP)
Caller
MATRIX IP-PBX
SEP
1
27
24
Sat
4 58
73
00
SK
’S
NT
DE
E
AG
EMAIL TO SMS
Email to SMS feature of ETERNITY IP-PBXs allow businesses to avail the benefits of SMS messaging through the existing email platforms. Email to
SMS enable users to send SMS from their email client using GSM SIM in the Matrix IP-PBX. It supports Bulk SMS with flexibility of assigning it to
selective users.
Key Features
• Compatible with Majority of Email Clients (Gmail, MS Outlook, Yahoo Mail, etc.)
• Saves Cost as No Third-party Software Required
• Send Bulk Messages with up to 999 Numbers
• Get Report of Delivery Status on Email
GSM
SMS
Email
ETERNITY IP-PBX
SMS GATEWAY
Easy to use SMS client software installed on a computer can send/receive SMS using GSM SIM of Matrix IP-PBX. SMS Gateway is used for SMS
marketing, Reminders, Greetings, Confirmations, Information Updates, Surveys, Notifications and e-mail Integrations.
Key Features
Applications
• No need of Internet Connection
• Send Confidential and Secured Messages
• Instant Delivery of the Message and its Status Report
• Two-way Messaging for Customer Feedback
• One Time Password (OTP) Generation for Online Payments
• Traffic Updates to Inform the Traffic Environment and Accident Prone Zones
• Bulk SMS
• Fire Alert for Accident Safety
SMS
Users
LAN
SMPP Client 1
ETERNITY IP-PBX
SMS
Users
SMPP Client 2
VOICE MAIL
ETERNITY IP-PBX supports Voice Mail System (VMS) through an optional VMS card. It provides a full-fledged in-skin Voice Mail System designed
to provide variety of applications usually supported by any external Voice Mail System.
Key Features
• Multi-lingual Auto-Attendants for Efficient Call Routing
• Conversation Recording for Critical Business References and Record Keeping
• Notification via Email for Quick Access to Message
• Multiple Mailboxes for Resource Sharing
Busy on
another call.
The dialed
number is busy.
ETERNITY VMS Card
PSTN
CALLER
Leave message
to Voice Mail.
Detailed
Graph and
Node Structure
ETERNITY IP-PBX
Extensions
Conversation
Recording Up to
576 Hours
Multiple
Auto-Attendants
Personalized
Greetings
TARGET CUSTOMERS
CORPORATE OFFICES
HOTELS-MOTELS
BUILDING INTERCOM
SERVICE PROVIDERS
CORPORATE IP-PBXs
• VoIP, GSM, POTS and ISDN
• Analog, Digital and SIP Phones
• SMS and Voice Mail
• Extensions on Smart Phones
DEFENCE
PLCC
BRANCH OFFICE
CONNECTIVITY OVER IP
TERMINALS
• IP/SIP Phones
• Digital Key Phones
• Analog Phones
• Android/iOS
Mobile Extension
VoIP
HOTELS-MOTELS
BUILDING INTERCOM
PLCC EPABX
DEFENCE PBX
SYSTEM RESOURCES
SYSTEM
CAPACITY
VISIONPRO
ETERNITY NE
Universal Slots
ETERNITY PE
ETERNITY GE
ETERNITY ME
ETERNITY LE
6
12
16
28
CO Ports
4
6
16
64
128
128
SLT Ports
12
14
48
240
512
1344
DKP/DSS Ports
2
32
96
128
128
IP Extensions
16
50
500
999
1500*
BRI Ports
12
32
32
32
T1/E1/PRI Ports
6
8
8
24
8
40
64
128
32
128
128
GSM/3G Ports
2
E&M Ports
4 Channels
36 Mailboxes,
Email Notification
Voice Mail
System
16 Channels, Mailboxes for Individual Users, Email Notification
Magneto Ports
16
128
128
Radio Ports
16
16
16
SIP Trunking (VoIP)
Mobile Voice
GSM SIM
* From onwards ETERNITY LE V12R5.1.3 VoIP Card V2R6
TRUNK OPTIONS
Fixed Telephony
(CO/TWT)
E&M
ISDN BRI
ISDN T1/E1/PRI
Radio
USER OPTIONS
Analog Phone
Digital/IP Phone
Digital Operator Console
IP Phone
SIP Phone
Android/iOS based
Smartphone
MATRIX NETWORK
UK
Ireland
Ontario
Alberta
Russia
Denmark
Netherland
Poland
Germany
Quebec
Hungary
Romania
Croatia Serbia
Bulgaria
Monaco
Albania
Italy
Macedonia
Greece
Mongolia
France
Wisconsin
New Jersey
Illinois
California
Portugal
North Carolina
South Carolina
Arizona
Spain
Lebanon
Malta
Morocco
Tunisia
Israel
Texas
Egypt
Iraq
Iran
Jordan
Kuwait
Saudi Arabia Bahrain
Qatar
Nepal
Dubai
India
Bhutan
Bangladesh
Oman
Caribbean Island
Thailand
Senegal
El Salvador
Vietnam
Nigeria
Guinea
Ivory Coast
Columbia
Ghana
Cameroon
Ecuador
DRC
Angola
Chile
Malaysia
Singapore
Rwanda
Tanzania
Indonesia
Papua
New Guinea
Zambia
Zimbabwe
Paraguay
Sri Lanka
Uganda
Kenya
Peru
Bolivia
Philippines
Ethopia
Mozambique
Mauritius
Botswana
South Africa
Argentina
MATRIX COMSEC
GLOBAL FOOTPRINT
Australia
New Zealand
MATRIX CUSTOMERS
Over the past 20 years, Matrix products have contributed significantly to improving efficiency and productivity of many organizations by providing
dependable telecom solutions to them. Matrix customers are diverse and include large corporate offices, telecom service providers, institutions,
factories, call centers, hotels, hospitals, housing societies and apartment buildings and residences. To name a few:
ABB
Apollo Hospitals
American Express
Bajaj Auto
Bharti Airtel
Bharat Petroleum
Blue Dart Express
Cadila Pharmaceuticals
Carrier Aircon
Cipla
Dr. Reddy's Lab
Domino's Pizza
Defence Research & Development Organization
Du-Pont
Garnier Laboratories
GEC Alstom
Grindwell Norton
Glenmark Pharmaceuticals
Indian Oil Corporation
Indian Space Research Organization (ISRO)
Johnson & Johnson
KFC
Larsen & Toubro
L'Oreal India
McDowell
Micromax
MTS India
National Bank of Abu Dhabi
Pepsi
Price Waterhouse Coopers
Raymond
Reliance Communications
State Bank of India
Sun Pharmaceutical
Tala Tele Services
Tv18
Tommy Hilfiger
Hindustan Unilever
Vodafone
Woodland
World Bank, Ghana
Writers Corporation
ABOUT MATRIX
Established in 1991, Matrix is a leader in Telecom and Security solutions for modern businesses and enterprises. An innovative, technology driven and customer focused
organization; Matrix is committed to keep pace with the revolutions in the telecom and security industries. With more than 40% of its human resources dedicated to the
development of new products, Matrix has launched cutting-edge products like IP-PBX, Universal Gateways, VoIP Gateways and Terminals, GSM Gateways, Access Control and
Time-Attendance Systems, Video Surveillance System and Fire Alarm Systems. These solutions are feature-rich, reliable and conform to the international standards. Having
global foot-prints in Asia, Europe, North America, South America and Africa through an extensive network of more than 500 channel partners, Matrix ensures that the products
serve the needs of its customers faster and longer. Matrix has gained trust and admiration of customers representing the entire spectrum of industries. Matrix has won many
international awards for its innovative products.
For further information, please contact:
MATRIX COMSEC
Factory
19-GIDC, Waghodia, Dist. Vadodara-391 760, India.
Ph: +91 2668 263172/73
www.MatrixTeleSol.com
Due to continuous technology upgradations, product specifications are subject to change without notice.
V2.R3. Dec‘15
Head Office
394-GIDC, Makarpura, Vadodara-390 010, India.
Ph: +91 265 2630555
E-mail: Inquiry@MatrixComSec.com
SMS ‘MATRIX’ to +91 99987 55555
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