SD1+ Speech Dialler

SD1+ Speech Dialler
OPERATING INSTRUCTIONS
English
SD1+ Speech Dialler
OPERATING INSTRUCTIONS
Perfect security for your apartment, house,
and business
These operating instructions are part of this product. They contain important
information about commissioning and handling. Please keep this in mind
should this product be given to a third party. Keep these instructions for
reference purposes.
The "Table of contents” lists all topics and page numbers included in this
manual.
Version 01/03
Enfocus Software - Customer Support
1
Table of contents
English
2
Main menu ..................................................................................................................3
Overview
Connections ................................................................................................4
Passcode ....................................................................................................5
Code types ..................................................................................................5
Programmable output..................................................................................5
Call routing ..................................................................................................5
Call abort ....................................................................................................6
Event log......................................................................................................6
Acknowledgment options ............................................................................6
Alarm call numbers......................................................................................6
Recording messages ..................................................................................7
Deleting messages and telephone numbers ................................................7
Playing back messages................................................................................7
Test call ......................................................................................................7
Three-way calling ........................................................................................7
Programming: Initialisation of the SD1+ ....................................................................8
Changing your access code ........................................................................................9
Changing the code type ............................................................................................10
Programmable output ..............................................................................................11
Call routing................................................................................................................12
Call abort ..................................................................................................................13
Event log ..................................................................................................................14
Acknowledgment options ..........................................................................................15
Programming phone numbers ..................................................................................16
Setting the dialling method ......................................................................................17
Programming a dialling pause ................................................................................18
Recording messages ................................................................................................19
Deleting phrases and telephone numbers ................................................................20
Playing back recorded messages ..............................................................................21
Testing the acknowledgment function ......................................................................22
Test call ..................................................................................................................23
Three-way calling / Blockade clearing ......................................................................24
Display messages......................................................................................................25
Troubleshooting ........................................................................................................26
Quick reference: telephone........................................................................................27
Quick reference: menus ............................................................................................28
Enfocus Software - Customer Support
Main menu
All changes to the functionality of the SD1+ are performed via the programming menu,
which is accessed by entering the default code 1234.
In the programming menu you can select menu items by using hot keys. These are shown
in the table below. A full description of each menu item is to be found in these instructions
on the specified page.
Menu
Page
Display
1
Not used
2
Not used
3
Not used
4
Change the passcode
9
NEWCODE-
5
Change the code type
10
C,TYPE-
6
Programmable output
11
OUTPUT-
7
Call routing
12
ROUTE-
8
Call abort
13
ABORT-
9
Event log
14
VIEWLOG-
0
Acknowledgment options
15
CLEARBY-
e1- 4
e1- D
Alarm phone numbers 1, 2, 3, 4 16
Messages O, A, B, C and D
19
ee
Delete
20
ERASE-
ABC- D
Playback message
21
1-4 / ENT
A1- 4
B1- 4
C1- 4
D1- 4
^
Send message to a specific
23
1-4 / ENT
alarm phone number
Leave menu item
Enfocus Software - Customer Support
English
Hot key
ENT 1-4
OR 0-Ç
TO SEND
3
Overview
English
This product complies with the currently applicable regulations for telephone terminals in
the European Community.
Connections
The SD1+ is the interface between the alarm control panel and the telephone line. It
does not affect other telephone terminals. However, in the event of an alarm, it will
interrupt a call in progress on a down-circuit terminal. The power supply is usually
provided by the alarm control panel.
The SD1+ has up to four trigger inputs (A, B, C, D) for A - Fire, B - Personal attack,
C - Burglary, D - Failure, for example. These inputs are either connected to the control
panel or directly activated by means of an alarm contact. In the event of an alarm, the
SD1+ sends the relevant alarm message to up to four alarm telephone numbers,
depending on the activated alarm input. For more information, please read the section
on page 12.
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Passcode
A valid access code is required to configure the SD1+. This prevents unauthorized
changes to the settings. Please refer to page 9 for further information.
English
Code types
The access code required to program the SD1+ may be a four or six digit code.
Please refer to page 10 for further information.
Programmable output
The SD1+ has a programmable transistor output capable of supplying 100mA of
current. This output can be activated when the SD1+ is triggered, when an alarm has
been successfully transmitted or acknowledged, or when the SD1+ detects a
communication error. For more information see page 11.
Call routing
The SD1+ can be programmed so that a specific text is assigned to each alarm phone
number or so that each text is sent to all four numbers. It is also possible to assign
specific phone numbers to a specific message. You can select tone or pulse dialling.
For more information see page 12.
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Call abort
The SD1+ can be programmed so that if an alarm is accidentally triggered the alarm
call can be aborted in the following ways: 1) by activating a signal at the ABORT TRIG
input if it has been programmed for this; 2) by clearing the signal at an alarm input; 3)
by entering a valid passcode. ABORTED shows in the display to confirm the abort has
been carried out. Please refer to page 13 for further information.
English
Event log
The SD1+ has an event log which tells you which recipient acknowledged the last alarm
call. Please refer to page 14 for further information.
Acknowledgment options
When an alarm input is triggered, the SD1+ immediately begins calling the programmed numbers and plays the recorded messages. To stop this procedure, the
person answering the call must acknowledge the alarm call by pressing 8 on the
telephone handset. There is also the option that all target numbers must first be dialled. For more information about options see page 15.
Alarm phone numbers
The SD1+ can dial up to four different numbers when there is an alarm. Each one can
have a maximum of 24 digits and can be easily programmed using the keypad. The
SD1+ supports both pulse and tone dialling. For more information see pages 16 - 18.
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Enfocus Software - Customer Support
Recording messages
English
The SD1+ has a built-in microphone so that messages can be recorded on the unit.
The message to be sent consists of two parts: 1) an identification text (e.g. name and
location) followed by 2) an alarm text which is specific to the activated alarm input.
For example: fire, alarm, personal attack. Five messages in total and a maximum
40 seconds can be recorded. The general identification message may not be longer
than 10 seconds. For more information see page 19.
Deleting messages and phone numbers
Because the SD1+ uses non-volatile memory, phone numbers and messages remain in
memory if there is no power supply. They have to be manually deleted. Please refer to
page 20 for further information.
Playing back messages
Once messages have been recorded, they can be played back through the unit’s
built-in speaker. When playing back messages A, B, C and D, the general identification
message is also played. Please refer to page 21 for further information.
Test call
Once the SD1+ has been programmed, the messages are sent to the specified alarm
phone numbers. The test call enables you to check whether a message functions
properly in the event of an alarm. If not, you can locate the error by troubleshooting
the SD1+. Please refer to page 23 for further information.
Three-way calling
This service is generally provided only in Great Britain. Please see page 24.
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Enfocus Software - Customer Support
Programming: initialising the SD1+
When powering up the speech dialler the first time, a factory reset
is necessary. This involves shorting the factory restart pins with
a screwdriver (see the Installation Instructions). You then see
PLEASE RECORD in the display. This means that the memory
is completely blank (deleted). Once the unit is programmed,
SD 1+ shows in the display. To access the programming mode a
valid passcode ???? must be entered (factory default:
1234).
PLEASE
RECORD
English
????
READY
^
PLEASE
RECORD
1. When the unit is powered up the first time,
PLEASE RECORD shows in the display.
☞ Once programmed, the display shows SD1+.
SD1+
????
2. Enter the default access code 1234 to start
(initialise) the control panel programming mode.
3. Once initialised, READY shows in the display and the unit
can now be programmed.
☞ Press ^to exit the menu. If the unit is not operated
for one minute, PLEASE
display.
RECORD or SD1+ shows in the
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Enfocus Software - Customer Support
READY
^
SD1+
Changing your access code
1. Ensure that the SD1+ is initialised and the display is
showing READY (see page 8).
2. Press 4 and the display shows
NEWCODE.
3. Press eand the display shows ----.
4. Enter your new passcode, for example 2580.
5. Press eto confirm. The display now displays READY.
SD1+
????
READY
4
NEWCODE
e
English
A valid passcode must be entered before you can access programming mode. This access code can also be used to abort an
alarm (see page 13). The access code usually has four digits
and can be changed (see page 10). The factory default code is
1234 and should be changed.
---
2580
2580
e
READY
9
Enfocus Software - Customer Support
Changing the code type
To access the programming menu, you need to enter a passcode.
The access code is a 4-digit 4,CODE, but it can changed to a
6-digit 6,CODE. The factory default code is 1234. If this
changed to 6 digits, the last two digits are 00 , i.e.
1234 is changed to 123400.
English
1. Ensure that the SD1+ is initialised and the display is
showing READY (see page 8).
2. Press 5 and the display shows C,TYPE-.
3. Press eand the display shows the current code.
For example 4,CODE.
☞ Go through the other 3 code types 4+E,CODE; 6,CODE
and 6+E,CODE by pressing the B key.
☞ Note: code types
4+E,CODE and 6+E,CODE are
currently not available. They are reserved for future uses.
4. Press eto confirm your selection.
The display shows READY.
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SD1+
????
READY
5
C,TYPE
e
4-digit code
4,CODE
B
4-digit code + ENT
B
6-digit code
B
6-digit code + ENT
6,CODE
e
READY
4,CODE
6,CODE
Programmable output
1. Ensure that the SD1+ is initialised and the display is
showing READY (see page 8).
2. Press 6 and the display shows OUTPUT-.
3. Press e and the display shows the current setting,
e.g. the ACTIVE function (factory setting).
☞ If required, the settings SUCCESS or FAILED are
selected by pressing the Bkey.
4. Press eto save the setting. The display shows READY.
SD1+
????
READY
6
OUTPUT
e
When triggered
ACTIVE
B
When acknowledged
B
Communication error
FAILED
e
READY
English
The SD1+ has a programmable transistor output (switched to
0V when active) for various function assignments. They can be:
ACTIVE when the SD1+ is triggered, SUCCESS when the
alarm call has been acknowledged, and FAILED when alarm
call communication was not successful.
SUCCESS
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Call routing
Messages A, B, C or D can be programmed so that they are
routed only to certain phone numbers. Message A, for example,
might report to numbers 1, 3 and 4 but not to 2. This would
display as A) 1-34.
1. Ensure that the SD1+ is initialised and the display shows
READY (see page 8).
SD1+
????
READY
7
ROUTE
e
English
2. Press 7 and the display shows ROUTE-.
3. Press e ENTER and the display shows that message A
is routed to numbers 1, 2, 3 and 4 – A) 1234.
Message A to
nos. 1, 2, 3, 4
A) 1234
B
Message B to
nos. 1, 2, 3, 4
B
Message C to
nos. 1, 2, 3, 4
B) 1234
☞ By pressing the 1234 keys you select the target
phone numbers to dial in the event of an alarm.
☞ If required, B) 1234, C) 1234 and D) 1234, can also
be programmed. Press the B key to change.
4. Press eto confirm the selection and READY shows in
the display.
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Enfocus Software - Customer Support
C) 1234
B
Message D to
nos. 1, 2, 3, 4
D) 1234
e
READY
Call abort
1. Ensure that the SD1+ is initialised and the display is
showing READY (see page 8).
2. Press 8 and the display shows
ABORT-.
3. Press e and the display shows the currently set value,
e.g. NONE (abort not possible).
☞ If required, the values INPUT, RESTORE and
PASSCODE can be selected by pressing the B.
☞ If INPUT has been selected as the alarm abort setting, input
D no longer is available as an alarm input.
SD1+
????
READY
8
ABORT
e
No abort possible
NONE
B
Via abort input
B
Via Trig input
English
If you trigger an alarm unintentionally and the dialler starts an
alarm call, you can stop it in different ways: by applying a
switching signal to the ABORT TRIG input through INPUT
(observe the polarity); by removing the trigger input signal
RESTORE; or by entering a PASSCODE.
INPUT
RESTORE
B
Via prog. code
PASSCODE
e
READY
4. Press e to save the setting and READY shows in the
display.
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Event log
When a call is successfully routed, the SD1+ stores the event in
an event log. The event log can be accessed as described below.
1. Ensure that the SD1+ is initialised and the display is
showing READY (see page 8).
2. Press 9 and the display shows
VIEWLOG.
English
3. Press e and the display shows the last event. BLANK
means no event, A)--3 means the alarm was acknowledged
via alarm input A by recipient 3. The display A)---- shows
that the alarm was not acknowledged by any recipient.
4. Press ^to exit the display and the display
shows READY.
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SD1+
????
READY
0
VIEWLOG
e
No event logged
BLANK
B
Message A
acknowledged by 3
A) --3
^
READY
Acknowledgment options
1. Ensure that the SD1+ is initialised and the display is showing
READY (see page 8).
2. Press 0 and the display shows CLEARBY-.
3. Press e and the display shows the currently set value.
For example: ANY-1.
☞ Go through the other values (ANY-2, ANY-3, ALL-4
and NO-ONE) by pressing the Bkey.
4. Press e to confirm the selection and
the display.
READY shows in
SD1+
????
READY
0
CLEARBY
e
1 acknowledgement req.
ANY-1
B2 acknowledgements req.
ANY-2
3
acknowledgements
req.
B
ANY-3
All required
B
ALL-4
BNo acknowledgements req.
NO-ONE
e
READY
English
Once the SD1+ has made its call and delivered the message, it
requires an acknowledgement that confirms that the message
as been successfully received. This is done by pressing 8on
the telephone handset. When reception is confirmed, the alarm
procedure is ended. The setting in this menu specifies how
often the message has to be acknowledged before the message
is considered sent. The possible values are ANY-1, ANY-2,
ANY-3, ALL-4 and NO-ONE (ANY-1 = acknowledgement
required; ANY-2 = 2 acknowledgement required etc.; and
NO-ONE = no acknowledgement required).
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Programming phone numbers
English
The SD1+ can store up to 24-digit alarm phone numbers.
Before saving a phone number, the person to receive the alarm
call should be informed. Calling directly to the police or fire
department is not permitted in Germany. In other European
countries it may be permitted; ask your local authorities.
The following example shows how to save phone number 1 as
01810 234 5678.
1. Ensure that the SD1+ is initialised and the display is showing
READY (see page 8).
2. Press eand the display shows ENT
1-4 OR O-C.
3. Press 1 for phone number 1.
☞ 1 to 4 selects the corresponding phone number.
☞ 0 ABCD selects the corresponding message.
4. The display now shows the selected phone number and the
programmed digit (BLANK = empty).
☞ If a phone number has already been programmed, it can
be deleted by pressing the A key.
018123*
45678e
☞ The C key moves the cursor to the right.
7. Press e when finished.
8. Repeat the procedure for numbers 2, 3, and 4.
9. Press ^to finish.
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ENT 1-4
OR 0-C
5. Enter the first phone number.
6. If you incorrectly entered the wrong number, you can go
back with the A key and re-enter.
SD1+
????
READY
e
ENT 1-4
OR 0-C
1
TEL NO 1
BLANK
018153
018153*
AA
0181*3
2C
^
READY
Setting the dialling method
1. Ensure that the SD1+ is initialised and the display is
showing READY READY (see page 8).
2. Press e. The display shows
ENT 1-4 OR 0-C.
3. Press 1 for phone number 1.
1 to 4 selects the corresponding phone number.
0 ABCD selects the corresponding message.
☞
☞
4. The display now shows the selected phone number and the
programmed digit (BLANK = empty).
If a phone number has already been programmed,
it can be deleted by pressing the A key.
SD1+
????
READY
e
ENT 1-4
OR 0-C
1
TEL NO 1
BLANK
B
P*
018112
345678
☞
5. Press the B key to select impulse mode (P).
To select tone, press the B key again until T appears.
☞
6. Enter the first phone number and press
e.
English
Impulse mode: This mode is used only with older telephone
systems.
Tone dialling: This is the modern mode that assigns specific
frequencies (tones) to keys on the telephone keypad. Before you
program an alarm phone number, you can use the B key to
determine whether you require impulse (P) or tone (T).
2345678*
e
ENT 1-4
OR 0-C
^
READY
7. Repeat the procedure if required for numbers 2, 3, and 4.
8. Press
^ to finish.
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Programming a dialling pause
If the SD1+ is connected to the telephone network via an internal
telephone exchange (PABX), a dial out prefix is usually required. In
most cases it is "0" and is dialled before you dial the actual phone
number. Older exchanges require a pause between the "0" and the
phone number. In the example below, a pause of 3 seconds is
required after the "0” prefix.
English
1. Ensure that the SD1+ is initialised and the display is
showing READY (see page 8).
2. Press e. The display shows
ENT 1-4 OR 0-C .
3. Press 1 for phone number 1.
1 to 4 selects the corresponding phone number.
0 ABCD selects the corresponding message.
☞
☞
4. The display now shows the selected phone number and the
programmed digit (BLANK = empty).
If a phone number has already been programmed, it can be
deleted by pressing the A key.
SD1+
????
READY
e
ENT 1-4
OR 0-C
1
TEL NO 1
BLANK
0BBBC
0,*
018112
345678
☞
5. Press 0 (i.e. the exchange prefix) and then press B three
times for the pause. Press C to move the cursor to the right.
☞ A pause is represented as a comma (,).
6. The SD1+ shows 0, (i.e. the prefix and a comma) in the display.
7. Now enter the actual phone number and press e.
8. Repeat the procedure for phone numbers 2, 3, and 4.
9. Press
^to finish.
☞ A pause (,) causes the SD1+ to wait 3 seconds before the
rest of the number is dialled. Two (or three) pauses cause
the SD1+ to wait 6 (or 9) seconds.
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2345678*
e
ENT 1-4
OR 0-C
^
READY
The SD1+ can record an identification message and four alarm
messages for a total of 40 seconds. The identification message is
usually used to convey general information about the location and
alarm system while the remaining four messages are assigned to
the alarm inputs. At the end of the alarm message it is advisable to
refer to the acknowledgment procedure.
• Identification message: "This is George Smith at 10 Example
Street, Exampleville”
• Message A: "Burglary alarm, please press eight to acknowledge
this call.”
1. Ensure that the SD1+ is initialised and the display is
showing READY (see page 8).
2. Press e. The display shows ENT
1-4 OR 0-C.
SD1+
????
READY
e
ENT 1-4
OR 0-C
0
RECORD
PHRASE 0
e
REC - 40
English
Recording messages
This is
George Smith,
3. Press 0 for the general identification message.
0ABCD selects the corresponding message.
1 to 4 selects the corresponding phone number.
10 Example Street,
☞
☞
4. The display shows RECORD PHRASE 0
You should stand about 30cm from the unit when
recording the message.
It is advisable to write down the message text beforehand.
☞
Exampleville
☞
5. Press eto begin recording.
The display shows the remaining time.
If you are re-recording a phrase, the duration of the new
message must be the same as that of the old message
(e.g. 10 seconds); otherwise, delete the old recording first.
☞
☞
REC - 32
^
ENT 1-4
OR 0-C
^
READY
6. Press ^to stop recording.
☞ The unit will also stop recording when the time runs out.
7. Repeat the procedure for phrases A, B, C and D.
8. Press ^ to finish.
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19
Deleting phrases and telephone numbers
If new phrases and alarm phone numbers need to be
programmed, or if you want to delete all values, proceed as
described below.
1. Ensure that the SD1+ is initialised and the display is
showing READY zu lesen ist (siehe Seite 8).
2. Press e.The display shows
English
ENT 1-4 OR 0-C.
3. Press e and the display shows
ERASE-.
4. Press B and the display shows SPEECH for deleting all
phrases.
5. Press Bagain and the display shows PHONES for
deleting all phone numbers.
SD1+
????
READY
e
ENT 1-4
OR 0-C
e
ERASEB
Delete phrases
SPEECH
B
Delete phone numbers
6. Press e to confirm your selection.
7. Press ^to leave the selection.
The display shows
READY.
☞ If required, phone numbers can also be deleted singly.
For more information, please refer to the "Programming
phone numbers” section (page 16).
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PHONES
e
ENT 1-4
OR 0-C
^
READY
Playing back recorded messages
1. Ensure that the SD1+ is initialised and the display is
showing READY (see page 8).
2. Press A and the display shows 1-4/ENT TO
Press BC or D for phrases B, C or D.
☞
SEND.
3. After a delay of about 5 seconds, the identification
message is played followed by the selected alarm message
(e.g. phrase A).
4. Press ^ to exit playing back the message. The display
then shows READY.
SD1+
????
READY
A
1-4 / ENT
TO SEND
5 seconds
PHRASE 0
PHRASE A
English
Once messages have been recorded, they can be played back
through the unit’s built-in speaker. This example shows how to
play back message A.
^
READY
☞ Repeat the procedure for phrases B, C or D.
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Testing the acknowledgment function
Whether a test call has been started or an alarm has been
triggered, it is important in both cases to ensure that the
recipient is familiar with the acknowledgment procedure so that
the alarm call can be successfully acknowledged and the alarm
ended.
English
1. When the recipient’s telephone rings, it is answered as a
normal phone call.
2. The SD1+ then plays the general message followed by the
alarm message of the alarm trigger. In some cases it may
take up to 5 seconds until the message is initiated.
3. After both messages are played, a beep sounds to prompt
acknowledgment of the alarm.
Press 8 on the telephone handset after the beep to
acknowledge the alarm call.
☞
4. An acknowledgement tone sounds if acknowledgement was
successful.
5. The recipient should then take any necessary action in view
of the alarm.
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Test call
1. Ensure that the SD1+ is initialised and the display is
showing READY (see page 8).
SD1+
????
READY
A
1-4 / ENT
TO SEND
1
SEND A
TO NO 1
RINGING
2. Press A and the display shows 1-4/ENT TO SEND
Press BC or D to select message B, C or D.
☞
3. Press 1 to send message A to alarm number 1.
Press 23or 4 to send the message to alarm
number 2, 3 or 4.
Press eto send the message to all alarm phone
numbers.
After the SD1+ has dialled the phone number and
detects the recipient’s ringing signal, the display shows
RINGING . If the recipient’s ringing tone is not detected
within 5 seconds, the SD1+ automatically starts to play
the message.
The SD1+ first plays the general message (name,
address) followed by the alarm event. The beep then
sounds.
At this point the recipient should acknowledge the alarm
call (see page 22).
PHRASE 0
PHRASE A
☞
Waiting period
☞
☞
English
It is possible to test the message communication settings by
initiating a test call so that you can check the programmed
message and phone number settings. This procedure ensures
that the speech dialler is correctly setup. Before you begin a call,
make sure the recipient is familiar with the acknowledgement
procedure. The example below shows you how to carry out a
test call for alarm phone number 1 with message A.
SENT OK
^
READY
☞
☞
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Test call – continued
☞ If the call is successfully acknowledged, the display
shows SENT OK. If the person receiving the call fails
to acknowledge the alarm call, the SD1+ repeats the call
a maximum of five times and gives the recipient the
opportunity to acknowledge each time. If at the end of
the last attempt there is still no acknowledgement, the
display shows NO REPLY and the speech dialler stops
attempting to send.
English
4. You can abort the test call at any time by pressing ^.
The display then shows READY.
☞ Repeat the test call for phrases B, C and D.
☞ Repeat the test calls when you change the settings.
Three-way calling / blockade clearing
The three-way call is only required for older telephone systems in Great Britain. In other
countries the SD1+ is up-circuit to all other telephone terminals. In the event of an alarm,
the SD1+ interrupts any current telephone calls on down-circuit terminals to be able to
initiate an alarm call. An incoming call is answered in the event of an alarm and dialling the
alarm numbers begins. This function is a kind of blockade clearing and increases manipulation security. During an active alarm call the display is locked. There is one exception to
this: alarm abort is programmed to abort with PASSCODE.
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Display messages in normal operation
RECORD
SD1+
ABORTED
When the unit is powered up the first time, it must be
initialised. After that the alarm numbers and messages can be
programmed.
This is the stand-by mode display. It appears once the unit has
been initialised and programmed and during an alarm call.
If this displays even though you have carried out a factory
reset (see Installation Instructions), contact your supplier for
technical support.
This display indicates that the alarm call was aborted by the user
while the unit was attempting to make an alarm call.
English
PLEASE
Display messages in test mode
RINGING
The SD1+ has detected a ringing tone.
This function is not available in all countries.
ENGAGED
The intended recipient’s line is busy. The SD1+ again attempts
to establish a connection.
UNOBTAIN
The recipient telephone terminal is not compatible.
It is a different kind of telephone device (e.g. fax machine).
Check the alarm phone number.
This function is not available in all countries.
SENT OK
Transmission of the alarm was successful and
acknowledged by the recipient.
NO REPLY
The alarm call was not answered or not
acknowledged by the recipient.
25
Enfocus Software - Customer Support
Troubleshooting
Problem
The recipient acknowledges the alarm call, but then the SD1+ dials
the second, third and fourth phone numbers.
Remedy
The acknowledgement option is set to ANY-2 or ANY-3 or ALL-4.
(See page 15 for more information).
Please check that the setting is correct.
Problem
The unit does not dial the set phone number.
Cause
English
Cause
Remedy
Cause 2
The phone number is incorrectly dialled
Check the entered phone number (pages 16-18).
The SD1+ is connected to an internal PABX that requires
a "0” prefix and may also require a pause after the "0”.
Remedy 2 Make sure the prefix and pause settings are correct.
Cause 3
The unit is connected to an exchange that requires a
special signal to select a line.
Remedy 3 The SD1+ can only operate with commercially available exchanges
(prefix "0”).
Problem
The SD1+ was triggered by the alarm control panel but only SD1+
shows in the display.
Cause
Remedy
This is normal procedure.
Only in test mode is the status of the SD1+ displayed (see page 25).
Problem
The recipient cannot acknowledge the alarm call by pressing 8.
Cause
Remedy
The recipient telephone is not tone-enabled (MFV).
Call the recipient and request him/her to press 8 on the telephone handset.
You should hear a tone. If not, the recipient can purchase a tone pad that
simulates MFV tones. Contact your dealer.
Problem
Cause
Remedy
I press the e key 6 seconds but READY does not show in the
display; it always shows PLEASE RECORD or SD1+
The SD1+ requires a 4-digit or 6-digit access code to be entered before
you can access the programming mode.
Enter a valid passcode.
26
Enfocus Software - Customer Support
Quick reference: telephone
SD1 +
????
READY
Alarm
acknowlegement
Phone numbers
and messages
0
e
ABC or D
CLEARBY
ENT 1-4
1-4 / ENT
OR 0-D
TO SEND
English
Replay and test call
Settings
Phone numbers
Messages
Delete
Start test call
Replay
B
1
0
e
1
A
ANY-1
TEL NO 1
RECORD
SEND A
PHRASE 0
B
BLANK
PHRASE 0
ERASEB
TO NO 1
PHRASE A
RINGING
READY
ANY-2
B
ANY-3
B
ALL-4
B
NO-ONE
B
READY
A= Delete
B= Impulse
2xB= Tone
dialling
3xB= Pause
Phone numbers
e.g.
01812345678
2315678*
ENT
e
REC - 40
REC - 32
^
ENT 1-4
OR 0-C
SPEECH
B
PHONES
e
ENT 1-4
OR 0-C
PHRASE 0
PHRASE A
Waiting period
SENT OK
READY
ENT 1-4
OR 0-C
27
Enfocus Software - Customer Support
Quick reference: menus
SD1 +
????
READY
Access code
English
Prog. output
Call routing
Abort alarm
Event log
4
Code type
5
6
7
8
9
NEWCODE-
C,TYPE-
OUTPUT-
ROUTE-
ABORT-
VIEWLOG-
e
e
e
e
e
e
----
4, CODE
A) 1234
B
BLANK
B
ACTIVE
B
NONE
New access code
(e.g. 2580)
B
oder
2580
4+E CODE
SUCCESS
B) 1234
INPUT
A)????
e
B
e
B
B
oder
READY
6, CODE
FAILED
RESTORE
B)????
B
e
C) 1234
B
B
oder
6+E CODE
READY
D) 1234
PASSCODE
C)????
e
e
e
oder
READY
READY
READY
D)????
e
READY
28
Enfocus Software - Customer Support
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