PS45 CLASSIC 110413-24.indd
IMPORTANT:
THESE INSTRUCTIONS ARE TO
REMAIN WITH THE HOMEOWNER.
SAVE THESE INSTRUCTIONS
SAFETY NOTICE
Please read this entire manual before
installation and use of this pellet fuelburning room heater. Failure to follow
these instructions could result in property
damage, bodily injury or even death.
SERIAL #
INSTALLATION
A N D O P E RAT I N G
INSTRUCTIONS
Contact your local building or fire
officials regarding permits and any
information on installation and
inspection requirements in your area.
TESTED and LISTED to ASTM 1509-04,
CAN/ULC S627 AND UL 1482
WARMLAND PELLET STOVE
MODEL:
PS45 CLASSIC
SERIES: A
110413-24
PS 45 CLASSIC
5055.5313
PLEASE READ THIS ENTIRE OWNER’S MANUAL BEFORE INSTALLING OR OPERATING
YOUR WARMLAND PELLET STOVE.
Contents
Introduction................................................. 3
Specifications ............................................. 3
Component Information ........................... 18
Igniter ............................................................ 18
Vacuum Switch ............................................. 18
Auger and Auger Motor ................................. 18
High Limit Snap Switch (Manual Reset) ....... 18
Proof of Fire Snap Switch ............................. 18
Draft Damper ................................................ 18
Burn-PotMixer Motor ..................................... 18
Hopper Switch...............................................18
Listing information .......................................... 3
Heating Specifications .................................... 3
Electrical ......................................................... 3
Negative Pressure Warning........................ 4
Pellet Fuel Specifications .......................... 4
Stove Dimensions....................................... 5
Installation................................................... 6
Wiring Diagram ......................................... 19
Before You Begin ............................................ 6
Components List ........................ 20
Components List ..................................... 21
Rating Label .............................................. 23
Installation Options .................................... 6
Selecting a Location ....................................... 6
Hearth Protection ....................................... 6
Clearances to Combustibles ..................... 7
Clearances ..................................................... 7
Alcove Installations ......................................... 7
Vent Termination Requirement .................. 9
Venting........................................................10
Installing into a Wood Stove Pipe ................. 10
Installing into a Masonry Chimney ................ 10
Outside Air ................................................10
Thermostat installation ............................ 12
Operation................................................... 12
Filling the Hopper ......................................... 12
Control Board................................................ 12
General Operation ........................................ 13
Thermostat Operation................................... 13
Manual Mode ................................................ 13
Paint Curing .............................................. 13
Plated Surfaces......................................... 13
Routine Checks and Maintenance .......... 14
Fire-Pot and Liner Cleaning .......................... 14
Cleaning Glass ............................................. 15
Ash Pan Removal and Cleaning ................... 15
Inspect Gaskets ............................................ 15
Cleaning the Heat Exchanger ....................... 15
Cabinet Side Removal .................................. 16
Cleaning the Flue Gas Passages ................. 16
Cleaning the Firebox Passage: ..................... 16
Cleaning the Vent Pipe ................................. 16
Cleaning the Combustion Blower: ................ 17
Cleaning the Convection Blower:.................. 17
Door Removal ............................................... 17
Back Grill Removal ....................................... 17
PELLET STOVES
2
PS45 CLASSIC 110413-24
Introduction
Specifications
OPERATION: For proper and safe operation, the door and
Rating Label Location::
ash drawer must be kept closed to prevent fume spillage when
the unit is in operation. The Auger will not operate when they
are open. Check all gaskets on the Door, Ash Pan and Hopper
lid and replace when necessary.
The rating label is located on the inside of the Hopper Lid
Listing information
The Warmland PS45 Classic stove was safety tested by Intertek
Testing Services NA Ltd. and is listed to the following standards:
ASTM 1509-04, ULC 627S, UL 1482
CAUTION: When operating during extreme weather, if the
unit exhibits dramatic changes in combustion stop using the
unit immediately.
Heating Specifications:
CLEANING: There will be some build up of fly ash with
small amounts of creosote in the exhaust. This will vary due to
the ash content of the fuel used and the operation of the stove.
Inspect the venting periodically during the heating season to
determine if a creosote buildup has occured. If a significant
layer of creosote has accumulated,(3mm or more)it should be
removed to reduce the risk of a chimney fire. Venting should be
cleaned annually or every two tons of pellets used.
• Max. feed rate is up to 5.2 pounds/hour or 45,000 BTU/hour
• Min. feed rate is 1.3 pounds/hour or 12,000 BTU/hour
*** Depending on fuel type and quality ***
Electrical:
• 120 volts, 60 Hz
• 700 Watts - Maximum.
• 300 Watts - Normal operating.
CAUTION:
The appliance, flue gas connector and the
chimney flue require regular cleaning. Check them for blockage
prior to re-lighting after a prolonged shut down period.
WARNING
This appliance is equipped with a three-prong
(grounding) plug for your protection against
shock hazard and should be plugged directly into
a properly grounded three-prong, 120 volt, 60 Hz
receptacle. Do not cut or remove the grounding
prong from this plug. Do not route power cord
under or in front of appliance. The power supply
cord must be routed to avoid contact with any
of the hot or sharp exterior surface areas of the
stove.
ASHES:
Disposed ashes should be placed in a metal
container with a tight fitting lid. The closed container of ashes
should be on a non-combustible surface, well away from all
combustible materials pending final disposal. If the ashes are
disposed of by burial in soil or otherwise locally dispensed, they
should be retained in the closed container until all cinders have
thoroughly cooled.
SOOT: Operation of the stove with insufficient combustion
air will result in the formation of soot and/or creosote which
will collect on the glass, the heat exchanger, the exhaust vent
system, and may stain the outside of the house. Frequently check
your stove and adjust as needed to ensure proper combustion.
See: “VENT/DAMPER SETTING”.
The use of a surge protected power bar is recommended to
ensure the stove’s electrical components are not damaged due
to a surge in the electrical supply.
When installed in a manufactured home, the appliance must
be electrically grounded to the steel chassis.
SMOKE DETECTORS - Since there are always several
potential sources of fire in any home, we recommend installing
smoke detectors. If your local code requires a smoke detector be
installed within the same room, you must follow the requirements
of your local code. Check with your local building/fire department
for requirements in your area.
Electrical Generator Operation
Your Warmland PS45 Classic stove may be able to operate
with power from a portable generator. However, the generator’s
electrical regulator may not be compatible with the stove’s
electronics. The higher the quality of the generator, (smoother
the output sine wave) the greater the chance that it is compatible
with the stove.
THERMOSTAT: This stove can be operated manually or
with a low voltage wall thermostat. (see page 12)
IGNITION: This stove is equipped with an electric self igniter
system.
If you have any questions with regards to your stove or the
above-mentioned information, please contact your local dealer
for further clarification and comments.
SAVE THIS INSTRUCTION MANUAL
FOR FUTURE REFERENCE
PELLET STOVES
3
PS45 CLASSIC 110413-24
CAUTION: Unit is hot while in operation.
Negative Pressure Warning
Parts of the appliance, especially the external
surfaces, will be hot to touch when in operation.
Keep children, clothing and furniture away.
Contact may cause skin burns.
This appliance has not been designed to be operated
in a negatively pressurized room. - Provide adequate air
for combustion.
The stove’s exhaust system works with negative combustion
chamber pressure and a slightly positive chimney pressure. It is
very important to ensure that the exhaust system be sealed and
airtight. The ash pan and viewing door must be locked securely
for proper and safe operation of the pellet stove.
(See Page 15)
FLAMMABLE LIQUIDS: Never use gasoline,
gasoline-type lantern fuel, kerosene, charcoal lighter
fluid, or similar liquids to start or “freshen up” a fire in the
heater. Keep all such liquids well away from the heater
while it is in use.
Do not burn with insufficient combustion air. A periodic check
is recommended to ensure proper combustion air is admitted
to the combustion chamber. Setting the proper combustion air
is required after installation. Minor adjustments can be made
on the controls.
CAUTION: Do not connect to any air distribution duct
or system. Do not install a flue damper in the exhaust
venting system of this unit. Do not connect this unit to a
chimney flue serving another appliance.
The fresh air requirements of this appliance must be met within
the space where it will be installed. In well insulated and air tight
homes, a lack of air for combustion can be caused by many
common household appliances which exhaust air from the home
(such as a furnace, heat pump, air conditioner, clothes dryer,
exhaust fans, fireplaces, and other fuel burning appliances).
Also, the combustion process of this heater uses oxygen from
inside the dwelling. If the available fresh air delivery in the home
is insufficient to support the pellet stove, problems can result
(i.e. excessive negative pressure will result in performance
problems). To correct this problem it may help to open a window
(preferably on the windward side of the house) or install an
outside combustion air duct to the appliance. Outside Fresh
Air is required for mobile home installations
WARNING: Never place furniture, wood, paper, drapes or
other combustible materials within 48” (122cm) of the front of
the unit, 6” (15cm) from each side, and 3” (8cm) from the back
of the unit. Do not let children or pets touch it when it is hot.
To prevent the possibility of a fire, have the appliance installed
by a professional. Ensure that the appliance is properly installed
by adhering to the installation instructions. Your dealer will be
happy to assist you in obtaining information with regards to your
local building codes and installation restrictions.
CHIMNEY OR RUN AWAY VENT FIRE: Call local
fire department. Extinguish the fire in the burn pot liner with a cup
of water and close the door. Examine the flue pipes, chimney,
attic, and roof of the house, to see if any part has become hot
enough to catch fire. If necessary, spray with fire extinguisher
or water from the garden hose. IMPORTANT: Do not operate
the stove again until you are certain the chimney and its lining
have not been damaged.
The combustion air inlet for this stove is drawn through a pipe
at the lower rear of the stove. A 2” id. flex line or pipe can be
attached to the stove’s air intake to draw air from outside the
house.
Outside air connected to the appliance will greatly reduce the
risk, but may not eliminate the problem. Pacific Energy Fireplace
Products Ltd. accepts no liability for damages resulting from
negative pressures described here.
GLASS: Do not abuse the glass by striking or slamming the
door. Do not operate appliance with the glass front removed,
cracked, or broken. The stove uses ceramic glass. Replacement
of the glass should be done by a qualified service technician.
Replacement glass must be purchased through a Pacific Energy
Fireplace Products dealer. Do not attempt to open the door and
clean the glass while the unit is in operation or if glass is hot.
Pellet Fuel Specifications
This stove is designed and approved to burn wood pellet fuel
only. Burning any other fuel that is not approved for use with
this appliance will void the appliance warranty.
KEEP ASH PAN FREE OF RAW FUEL. DO NOT PLACE
UNBURNED OR NEW PELLET FUEL IN ASH PAN. A
FIRE IN THE ASH PAN MAY OCCUR.
The performance of your pellet stove is greatly affected by
different fuel densities and sizes, wood type and quality of
fuel being burned. These differences will affect the feed rate,
performance and heat output of the pellet stove. Try burning
various brands of pellets until you find one that burns with
minimum ash. Once you find a pellet brand that burns well,
continue using this brand. High ash fuel increases the frequency
of stove cleaning. Fuel with an excessive moisture content may
jam the auger assembly.
Children and adults should be alerted to the hazards of high
surface temperature and should stay away to avoid burns or
clothing ignition. Young children should be carefully supervised
when they are in the same room as the Warmland PS45 Pellet
stove.
Any grill, panel, or glass removed for service MUST be replaced
prior to operating the stove.
Store fuels at least 36” (1 m) away from the pellet stove.
PELLET STOVES
4
PS45 CLASSIC 110413-24
CAUTION: It is important to select and use only fuel that is
dry and free of dirt or other impurities such as high salt content.
"Dirty" fuel will adversely affect the operation and performance
of the unit and will void the warranty. We recommend the use of
pellets that meet or exceed the PFI standards. Ask your dealer
for a recommended pellet type.
Stove Dimensions
Weight - 325 pounds (147 Kg.)
Hopper Capacity - up to 52 pounds (23.5 Kg.) Results will vary
based on fuel density.
FIG. #1
Pellet fuel is made from sawdust and scrap wood from many
different species of wood. Pellets are either 1/4” or 5/16” in
diameter and vary in length. The Warmland PS45 Classic stove
will burn either diameter pellets.
23 7/8"
ASH: The ash content of the fuel and operation of your stove
will directly determine the frequency of cleaning. The use of
high ash fuels may result in the stove needing to be cleaned
daily. Pellets made from hardwoods contain more ash than
those made from softwoods
27 3/8"
CLINKERING: Clinkers are minerals, silica (sand) or other
impurities in the fuel that will form a hard mass during the
burning process. This heater has a burn pot cleaning system
designed to prevent clinkers from blocking the holes in the liner.
If they do become blocked, remove the liner (when the unit is
cold) and clean/scrape the clinkers out. Clean the holes with a
small pointed object if required. Refer to the section "Routine
Cleaning and Maintenance".
Wood Pellet Specifications: This appliance has been
designed to burn wood pellets with up to 3% ash content. Dirty
fuel will adversely affect the performance of the stove.
Wood pellets manufactured to the pellet fuels institute (P.F.I.)
certification standard are available in two grades, Standard and
Premium. The primary difference between the two is the ash
content of the pellets.
31 1/2"
The P.F.I. specification for standard grade and premium grade
residential pellet fuel is as follows:
• CHLORIDES (Salt): Less than 300 p.p.m. to avoid stove and
vent rusting.
• BULK DENSITY: 40 lb. / Cu. Ft. minimum
• MOISTURE CONTENT: 8% maximum
• ASH CONTENT: < 3% (standard grade)
< 1% maximum (premium grade)
• FINES: 0.5% maximum through a 1/8” screen
• BTU CONTENT: There are a number of variations in pellet
fuels that are not included in PFI standards. For example, BTU
(heat value) content may range from just under 7,000 to almost
9,000 Btu, depending upon species and region of the country
and other variables.
THE USE OF CORDWOOD IS PROHIBITED. Do
not burn garbage or flammable fluids such as gasoline,
naptha or engine oil.
16 1/2"
10 5/8"
5 7/8"
9 3/16"
PELLET STOVES
5
PS45 CLASSIC 110413-24
CAUTION: DO NOT CONNECT TO OR USE IN CONJUNCTION
WITH ANY AIR DISTRIBUTION DUCT WORK UNLESS
SPECIFICALLY APPROVED FOR SUCH INSTALLATIONS.
Installation
Before You Begin
Please read and carefully follow all of the installation and
operating instructions found in this manual. Please pay special
attention to the safety instructions provided in this manual.
Hearth Protection
It is recommended that you have this appliance installed by a
W.E.T.T or N.F.I. qualified installer.
The appliance must be installed on a non-combustible floor
protector extending the full width and depth under the heater
and 6" (152mm) beyond the front and beyond each side of the
Firebox Viewing Door and Ash Pan openings.
Contact your local building or fire official to obtain a permit
and any information on installation restrictions and inspection
requirements for your area. Check all local building and safety
codes before installation. The installation instructions and
appropriate code requirements must be followed exactly and
without compromise. Familiarity with these requirements before
installation is essential.
Failure to follow these instructions will void the
manufacturers warranty. Alterations to the stove are
not allowed.
FIG. #2
Product is subject to change without notice
3" from edge of top
Installation Options
• Residential or Manufactured/Mobile Home
• Alcove Compatible
• Vertical and Horizontal Vent (see venting instructions)
• Thermostat or manual operation
• Outside Air Compatible
Selecting A Location
3"
Be sure to maintain the structural integrity of your home
when passing a vent through walls, ceilings, or roofs, and all
construction meets local building codes. It is recommended
that the unit be secured into its position in order to avoid any
displacement.This appliance must be installed on a floor with an
adequate load bearing capacity, if existing construction doesn’t
meet load capacity, suitable measures (e.g. load distributing
plate) must be taken to achieve it.
Due to high temperatures, the stove should be located out of
traffic areas and away from furniture and draperies.
The layout of your house and the location of the Pellet Stove
will determine how effective it is at heating the intended area.
Pellet Stoves use mainly air circulation to disperse their heat,
therefore a central location works best.
Non-combustible
floor protector
6"
from the door
opening
Consider the following things when selecting a
location:
• Use of an Existing Chimney
• Location of Vent Termination
• Aesthetic Considerations
• Interference with House Framing, Plumbing and Wiring
• Floor Protection
• Room Traffic Patterns
• Proximity to Combustibles
• Location of Air for Combustion
• Electrical Outlet
• Pellet Fuel Storage
PELLET STOVES
6
PS45 CLASSIC 110413-24
Clearances to Combustibles
3”
Clearances:
Front
Side
Back
3”
48” (1.2m)
6" (155mm)
3” (76mm)
The center of the flue is 16-1/2” above the surface upon
which the stove rests.
Fig# 3a Corner Install
IMPORTANT
INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT
MANUFACTURER.
3”
• Minimum clearances specified may not allow for ease of
operation and maintenance (please take this in to account when
planning the installation). If installed to the minimum clearances,
removal of the appliance may be necessary for servicing.
• Recommended clearance zone from the front
of the appliance to combustibles is 4 feet minimum.
6”
Fig #3b Right Wall - Horizontal Vent
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO
SCALE.
*See Vent Manufacturer’s
instructions
Fig #3c Right Wall - vertical vent
3”
24”
6”
Alcove Installations
6”
Minimum alcove height is 5 ft. (1.54 m), minimum width is 36
in. (92 cm) and maximum depth is 24 in. (61 cm).
Note, it is difficult to service the unit when installed
in a 36 in. alcove and may require the unit to be
removed for servicing. Please allow as much area
on either side of the unit as possible for ease of
service.
Fig #3d Alcove Installation
NOTE: INSTALL VENT
AT C L E A R A N C E S
S P E C I F I E D BY T H E
VENT MANUFACTURER
PELLET STOVES
7
PS45 CLASSIC 110413-24
Vent Terminal Minimum Clearances
Fig. #4
M
V
A
M
M
E
C
V
L
FIXED
CLOSED
V
M
OPENABLE
V
M
M
V
FIXED
CLOSED
OPENABLE
V
I
M
V
M
M
M
A
V
A
AREA WHERE TERMINAL
IS NOT PERMITTED
A AIR SUPPLY INLET
V VENT TERMINAL
M
M
A
GAS METER
ALL CLEARANCES ARE MINIMUMS
A= *12 inches (30 cm)
*24 inches (60 cm)
B= *48 inches (120 cm)
*18 inches (45 cm)
*12 inches (30 cm)
C= 12 inches (30 cm)
D= 36 inches (76 cm)
18 inches (45 cm)
E= 12 inches (30 cm)
F= 12 inches (30 cm)
G= 12 inches (30 cm)
H= 3 feet (90 cm)
I= *6 feet (1.8 m)
J= *4 feet(1.2 m)
12 inches (30 cm)
K= *10 feet (3.1 m)
L=
7 feet (2.1 m)
M= **12 inches (30 cm)
Clearances above non combustible grade
Clearances above grass, top of plants, wood, combustible veranda, porch, deck, or balcony
Clearance beside or below a window or door that may be opened
If Fresh Air is Installed to the Unit - Clearance beside or below a window or door that
may be opened
Above a window or door that opens
Clearance to permanently closed window recommended to prevent condensation on window
Vertical clearance to ventilated soffit located above the terminal within a horizontal distance
of 2 feet (60 cm) from the edge of the terminal
If Fresh Air Installed to Unit - Vertical clearance to ventilated soffit located above the terminal
within a horizontal distance of 2 feet (60 cm) from the edge of the terminal
Clearance to unventilated soffit
Clearance to outside corner
Clearance to inside corner
*Not to be installed above a meter/regulator assembly within 3 feet (90 cm) horizontally from
the center-line of the regulator
Clearance to service regulator vent outlet
Clearance to non mechanical air supply inlet to building or the combustion air inlet to any
other appliance
If Fresh Air installed to Unit - Clearance to non mechanical air supply inlet to building or the
combustion air inlet to any other appliance
Clearance to a mechanical air supply inlet
^ Clearance above paved side-walk or a paved driveway located on public property
Clearance under veranda, porch, deck, or balcony
^ a vent shall not terminate directly above a side-walk or paved driveway which is located between two single
family dwellings and serves both dwellings*
** only permitted if veranda, porch, deck, or balcony is fully open on a minimum of 2 sides beneath the floor*
* as specified in CGA B149 Installation Codes, Note: local Codes or Regulation may require different clearances
* for U.S.A. Installations follow the current National Fuel Gas Code, ANSI Z223.1
PELLET STOVES
8
PS45 CLASSIC 110413-24
3 .Vent surfaces can become hot enough to cause burns
if touched. Non-combustible shielding or guards may be
required.
Vent Termination Requirement
1. Do not terminate the vent in any enclosed or semi-enclosed
areas such as a carport, garage, attic, crawlspace, narrow
walkway, closely fenced area, under an enclosed sundeck or
porch, or any location that can build up a concentration of fumes
such as stairwells, covered breezeway, etc.
4. The Vent must terminate a minimum of 12 inches (30 cm)
from the wall. Vertical termination must protrude a minimum of
24" (60 cm) from the roof surface.
2. Termination must exhaust above the inlet elevation. It is
recommended that at least five feet of vertical pipe be installed
in the vent system. This will create a natural draft to prevent
the possibility of smoke or odor during appliance shut down or
power failure and avoid exposing people or landscaping shrubs
to high temperatures.
Fig #5
5. Locate the vent termination at least two feet away from
combustible materials such as shrubs, plants, grass, fences,
roof overhangs and adjacent buildings.
Storm collar
Rain Cap
Roof flashing
45
90
Recommended
Recommended
5ft
(150cm)
rise
Thru -roof
Recommended
Using existing
wood vent
PELLET STOVES
Hooded vent
9
CAUTION
This Installation may
cause problems during
adverse weather or power
failure.
PS45 CLASSIC 110413-24
Installing into a Wood Stove Pipe
Venting
The Warmland PS45 Classic stove can be vented into existing
6” inside diameter approved wood stove pipe using approved
adapter.
This heater is approved for venting with any 3" or 4" Type PL
and Type L pellet vent pipe listed to UL 641 and ULC S609.
Stainless Steel Single wall pipe can ONLY be used as a liner
inside a masonry or approved wood burning chimney system
on this pellet stove. The stove’s flue collar is 3” in diameter.
Installing into a Masonry Chimney
The vent pipe can be installed vertically or horizontally (see
Venting section for recommended installations).
Note: When installing this stove at altitudes over 4000 feet, we
suggest the use of 4” pellet vent.
When venting into a masonry chimney, use an approved
3" or 4" Stainless Steel Liner Kit all the way up the chimney.
Use a sealing plate at the top of the chimney and a rain cap
on the flue pipe.
The stove’s combustion blower pressurizes and pushes flue
gases out the vent pipe. The vent pipe should be siliconed and
fastened with three screws to the stove’s starter pipe. If the pipe
does not have a locking system then all pipe joints should be
screwed together with three screws. If required, seal all joints
with high temperature silicone or aluminium tape.
A "Chimney connector" shall not pass through an attic or roof
space, closet or similar concealed space, or a floor, or ceiling.
Where passage through a wall or partion of combustible
construction is desired, the installation shall conform to CAN/
CSA-B365, Installation code for Solid-Fuel Burning Appliances
and Equipment
An approved wall thimble or approved ceiling, firestop must be
used when the pellet pipe passes through a combustible wall
or ceiling. Where the vent pipe may pass through a wall, or
partition of combustible materials, the installation shall conform
to CAN/CSA-B365, as well as any local/regional codes. When
installing the wall thimble and other venting components, follow
the vent manufacturers instructions. Maintain an effective vapor
barrier at the location where the chimney or other component
penetrates to the exterior of the structure.
Mobile Home Installations
The following are required for installation of the Warmland PS45
stove in mobile homes:
1. Connecting the Warmland PS45 Classic stove to outside
combustion air is required. See section "Oustside Air" below
2. The stove must be fastened to the floor using lag screws. The
screws can be inserted through the holes in the legs.
The longer the run of pipe and the more elbows used, the greater
the resistance to the flow of flue gases. 4 inch diameter pellet
pipe is recommended for horizontal runs greater than 10 feet (
3 m ) or when more than 3 elbows are used.
3. The stove chassis must be grounded with a #8 or larger
copper wire.
INSTALL VENT AT CLEARANCES SPECIFIED BY
THE VENT MANUFACTURER.
It is important that you use all specified components. Do not
use anything other than specified components.
To aid in cleaning, whenever possible, the venting system should
include a tee with clean out at the transition from horizontal to
vertical.
WARNING:
DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST
VENTING SYSTEM OF THIS UNIT. DO NOT CONNECT
THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER
APPLIANCE.
CAUTION:
DO NOT INSTALL THIS STOVE IN A SLEEPING
ROOM IN A MANUFACTURED HOME.
THE STRUCTURAL INTEGRITY OF THE
MANUFACTURED HOME FLOOR, WALL AND
CEILING/ROOF MUST BE MAINTAINED.
Horizontal installations that terminate without any vertical
sections of pipe are approved; however, it is recommended that
a minimum of 5 ft. of vertical be included in the vent system.
Having a vertical section in the venting will help prevent smoke
from exiting the appliance during power failures.
Outside Air
Connecting the Warmland PS45 Classic stove to outside
combustion air is optional, except in mobile home installations
and when required by local building codes. The stove’s air intake
will accept 2” ID non combustible pipe to accommodate outside
air installations. The air intake on the exterior of the home should
always be located substantially below the flue termination and
terminate with a screen cover to keep out weather and pests.
Outside air can be taken from a well ventilated crawl space.
Wind may direct flue gases back towards the vent and the house,
causing operation and/or discoloring problems. For this reason,
vertical through the eave installations are ideal .
PELLET STOVES
10
PS45 CLASSIC 110413-24
Fig #6
Chimney
Recommended
Recommended
Chimney Connector
Caution:
This configuration May
Not be allowed in some
areas. Check with local
authorities
PELLET STOVES
11
The chimney may incorporate
an offset. To do this safely, all
sections of listed connector,
offset elbows and chimney
section must be screwed together by at least three sheet
metal screws per joint. The
chimney must be suitably
supported by the chimney
manufacturer's listed offset
support.
PS45 CLASSIC 110413-24
Thermostat installation
Operation
The Warmland PS45 Classic stove can be operated manually
or by a thermostat. The stove comes from the factory in the
manual mode. To operate in the two "Thermostat" modes a
low voltage thermostat must be installed. Consult dealer for
appropriate thermostat.
Filling the Hopper
To install the thermostat:
1) Unplug the stove from the electrical outlet. Open the right
cabinet side (page 16, Fig #14) and remove the 2 screws holding
the main board to the side of the hopper. (see Fig. #7)
Control Board
The hopper can be accessed by lifting the hopper lid in the
top. Check for any foreign objects in the hopper before filling
with pellets.
The control board regulates all functions of the stove.The controls
are located on the top near the back of the unit.
The following is a list of the board’s controls:
Fig. #7
• POWER light - Is red during start-up, switching to green when
the stove is finished the start-up sequence. Flashes when the
auger is feeding pellets into the Burn-Pot.
• ON/OFF Button - Is pushed to start the stove, and to turn the
auger off and start the shut down sequence.
• HEAT LEVEL Buttons - LOW is pushed to reduce the heat
output. It is also used to reduce the values of the "trim" settings.
HIGH is pushed to increase the heat output setting. It is also
used to increase the values of the "trim" settings.
• AUGER TRIM - Used with the high/low buttons to trim the
auger timing pulses when the pellet quality/size requires more
or less fuel to burn properly.
• EXHAUST TRIM - Can be used with the high/low buttons to
adjust the combustion blower speed to compensate for changes
to air/fuel ratio.
2) Locate the double screw terminal wiring block at the top of
the board, (Fig. #8) loosen the two screws on the block. Insert
one of the wires from the thermostat into one of the slots and
tighten the screw. Repeat this process for the other thermostat
wire.
• MAN-HI/LO-AUTO - Thermostat mode selector switch. The
slide switch is used to select the desired thermostat mode. (See
"Thermostat Operation" on page 13)
Fig. #8
Fig. #9
Thermostat
Screw Terminal
See Page 13 for thermostat operation modes.
IMPORTANT NOTE: Follow the Thermostat manufacturers
installation and set-up instructions. Failure to follow
manufacturers instructions could result in a malfunction. Pay
special attention to the thermostat location requirements. If
the location requirements are not followed, the appliance may
operate erratically or failure may occur.
Do not mount the thermostat where it may be affected by:
• Radiant heat from the stove, sun or other heat sources.
• Drafts or dead spots behind doors or in corners.
• Hot or cold air from ducts.
PELLET STOVES
12
PS45 CLASSIC 110413-24
Lighting your Stove
Thermostat Operation
Note: If this is the first time the stove has been started or the
stove has run out of pellets, the auger will be empty and the
Burn-Pot liner will need to be primed. To prime, place a handful
of pellets into the middle of the liner.
Once installed, the thermostat can control the operation of the
stove. Use a low voltage/millivolt thermostat. See Page 12 for
installation instructions.
Important: When connected to a thermostat, it is necessary
to push the ignite button for the initial burn, when the electrical
flow to the stove is interrupted, or if the stove runs out of pellets
and therefore shuts off.
On the control board, push the ON/OFF button. This will turn the
POWER indicator light red and will begin a 15 minute lighting
sequence. During the lighting sequence, the auger will pre-load
the Burn-Pot liner with pellets, the igniter will light the pellets and
once lit, the auger will resume feeding pellets. Some smoke inside
the firebox can be expected during light up. Once the ignition
cycle is finished and the stove is at operating temperature, the
POWER light will turn green. The stove will continue to burn at
the desired level indicated by the HEAT LEVEL display.
MANUAL Mode
After the stove is burning (see "Starting the Stove"), the heat
level setting controls the pellet feed rate and the stove’s heat
output. Once set, the stove will continue to burn at this rate
until the heat level is changed or the stove is shut off.
HI/LO Mode:
Caution: Do not attempt to re-start the lighting sequence before
it has run its course as the Burn-Pot will overload with pellets. If
after 15 minutes the stove is not lit, the middle light of the HEAT
LEVEL display will flash red. When cooled, empty the burn pot
liner of any unburned pellets and re-start the stove.
After the initial ignition sequence, when the thermostat calls for
heat (the room temperature is less than the temperature set
on the thermostat), the stove will burn at the heat level setting.
The higher the setting, the quicker the room will heat up. Once
the thermostat no longer calls for heat (the room is up to the
desired temperature), the stove will drop down to burn at the
lowest HEAT LEVEL setting. This cycle will continue until the
stove is turned off or runs out of fuel.
WARNING: Never empty unburned pellets from the Burn-Pot
into the pellet hopper. Pellets that appear to be cool may retain
enough heat to ignite other pellets resulting in smoke or fire
damage.
AUTO Mode:
General Operation
When the thermostat calls for heat (the room temperature is
less than the temperature set on the thermostat), the stove will
burn at the heat level setting. The higher the setting, the quicker
the room will heat up. Once the thermostat no longer calls for
heat (the room is up to the desired temperature), the stove will
drop down to burn at the lowest HEAT LEVEL setting. The stove
will continue to burn for 45 minutes at the lowest setting. If the
thermostat does not call for heat again during that time, the
stove will shut off. It will relight when the thermostat calls for
heat. If, during that 45 min., the thermostat calls for heat again,
the stove will again burn at the HEAT LEVEL setting until the
thermostat no longer calls for heat.
Use the HEAT LEVEL LOW and HIGH buttons to adjust the
heat level to the desired setting.
Avoid over firing the stove - do not hand feed pellets to the
appliance.
Turning the Unit OFF
• Normal - To turn the stove off, press the ON/OFF button.
Lights will go out. The Auger will stop but the fans and Burn-Pot
Cleaner will continue to operate until the temperature drops and
the control board completes the shut down cycle.
• Power Outage - If the stove loses electrical power and it is hot
when power returns, the stove will go into a start-up sequence
and will continue to operate. If the power loss is long enough
for the stove to cool, the stove will not start until the ON/OFF
switch is pressed. If the stove is connected to a thermostat in
the Auto mode", the stove will not start the ignition sequence
until the thermostat calls for heat again.
Paint Curing
This stove has been painted with a high temperature metallic
paint. It is dry to the touch, but completes the curing process
during the first few times the stove is burned. Also, some parts
of the appliance may be lightly coated with machining oil. During
the first firings, the paint and oil may give off unpleasant odors.
Open the windows to ventilate the room.
Convection Blower Operation
Your Warmland PS45 Classic stove comes equipped with a
convection blower that extracts heat from the stove. After the
stove warms up, the fan will turn on. The speed of the fan varies
with the burn rate of the stove. The fan will continue to extract
heat after the stove shuts off and until it has cooled down.
Plated Surfaces
CAUTION: Always ensure that plated surfaces are clean and
free of fingerprints before lighting stove. Fingerprints will leave
permanent blemishes if left on plated surface when hot.The door
should be gently cleaned with a soft cloth and glass cleaner.
Operating Sounds
As the Warmland PS45 Classic stove is burning, a number of
normal operational sounds may be heard. When the blowers
come on, the sound of rushing air can be heard. The lower the
burn rate the slower the fan operates. Pellets can be heard
dropping into the Burn-Pot. Also, the motors turning the auger
and the Burn Pot Mixer may be heard as they pulse on and
off. Occasionally a noise might be heard as the auger cuts a
pellet in half.
PELLET STOVES
13
PS45 CLASSIC 110413-24
Routine Checks and Maintenance
Inspection /cleaning
weekly monthly yearly
Ash Pan - Leg Model
Burn-Pot
Burn-Pot Liner
Blower - Convection
Blower - Exhaust
Firebox
Heat Exchanger
Venting system
Glass
Door Seals/Gaskets
X
X
X
X
X
X
X
X
X
X
or Every 15 bags of fuel burned
or Every 5 bags of fuel burned
or more frequently depending on fuel quality
or more frequently if pets present
or more frequently depending on fuel quality
or more frequently depending on fuel quality
or more frequently depending on fuel quality
more frequently depending on fuel quality
or if viewing area becomes completely obstructed
Replace if damaged
CAUTION: INSTALLATION AND REPAIR SHOULD
ONLY BE PERFORMED BY A QUALIFIED SERVICE
TECHNICIAN. DO NOT ATTEMPT TO SERVICE
THE APPLIANCE YOURSELF.
Burn-Pot and Liner Cleaning
The Burn-Pot Liner has a number of holes in the bottom and
sides that provide combustion air to the pellets. The extreme
temperatures in the Burn-Pot can cause the impurities in the
pellets to form ash and clinkers.
The rotating Burn-Pot mixer is designed to clean and move spent
ash out of the Burn-Pot Liner. However, some grades of pellets
may slowly restrict the holes in the Liner. The liner should be
inspected periodically to ensure the holes are clear.
B u r n - Po t M i x e r
Burn-Pot Liner
Coupling
Fig. #10
IMPORTANT CAUTIONS:
• SHUT DOWN THE STOVE AND UNPLUG POWER
CORD TO ENSURE APPLIANCE IS COLD BEFORE
PERFORMING ANY MAINTENANCE WORK.
• Some brands of pellets produce more ash and clinkers than
others. Therefore the frequency of performing the following
cleaning procedures depends to a great degree on the type
of pellets burned.
• Not cleaning this unit will cause it to burn poorly and will void
your warranty for this appliance.
• A cleaning brush can be used to loosen any ash build-up
before vacuuming.
***DO NOT USE A STANDARD HOUSEHOLD VACUUM.
WHEN USING A SHOP VACUUM, A FINE DUST FILTER
MUST BE INSTALLED. AS THE STANDARD FILTERS
WILL LEAK THE FINE PARTICLES OF ASH INTO THE
HOME. DEPENDING ON THE SYSTEM, USE CAUTION
AS SOME DUST MAY STILL PASS THROUGH THE
VACUUM.***
***DO NOT VACUUM HOT ASH!***
The Burn-Pot (cradle the Liner sits in) should be emptied after
burning about 10 - 15 bags of pellets.
When the stove is cool, open the door and remove the Burn-Pot
Grate, push it back to release the tabs, then lift up. Disengage
the cleaner bar by rotating it until the pin on the end is free of
the coupler. Then slide the cleaner left and up. Once it clears
the liner, pull to the right to free the other end.
• Using a drop cloth is recommended as some ash may spill
onto the floor during the cleaning process
PELLET STOVES
14
PS45 CLASSIC 110413-24
CAUTION: Disposal of Ashes - Ashes should be placed in
Fig. #11
a metal container with a tight fitting lid. The closed container
should be placed on a non-combustible floor or the ground – well
away from all combustible materials, pending final disposal. If
the ashes are disposed of by burial in soil or otherwise locally
dispersed, they should be retained in the closed container until
all cinders have been thoroughly cooled.
Inspect Gaskets
Inspect the condition of the rope gasket around the door,
window and ash pan, periodically, and replace if necessary.
Inspect the die-cut gaskets on the blowers when cleaning and
replace if necessary.
Lift out the Stainless Steel Liner by pulling the Burn-Pot
Assembly towards you, then lift up. Disengage the Burn-Pot from
the inlet tubes and remove. Empty the ash from the Burn-Pot
and re-install. Scrape the bottom and sides of the pot with a
screwdriver to remove all ash and clinkers from these surfaces
if needed. Make sure all the holes in the pot are open. Place
the Burn-Pot Liner back into the Burn-Pot. Push back until the
ignitor tube aligns and the tabs on the front of the liner engage.
Re-install the Burn-Pot Mixer Bar and Grate.
Cleaning the Heat Exchanger
CAUTION: Do not operate the heat exchange scraper
when the stove is hot.
Located at the center of the grill on the top front of the stove
is a 5/16” Stainless Steel rod that is attached to the scraper
surrounding the heat exchange tubes. To remove ash build-up
and maintain heat efficiency from the stove, pull this rod in and
out at least once a week when the stove is cold.
Cleaning Glass
CAUTION: Do not clean glass when hot. Do not open the front
door when the stove is hot. To open the door, rotate the handle
clockwise until it clears the catch. Clean the glass using a soft
cloth or paper towel and household glass cleaner or wood stove
window cleaner. A damp cloth with a small amount of ash from
the firebox can also be used to clean the glass.
Fig. #13
Ash Pan Removal and Cleaning
CAUTION: Do not remove the ash pan when the stove is hot.
To remove the Ash Pan, Rotate the latch counter-clockwise
to release the ash pan. Pull the Ash Pan up then out from the
stove. Vacuum out the Ash Pan enclosure before inserting the
Ash Pan.
Fig. #12
To close, push the Ash Pan in until the bottom catches and
drops down. Make sure the Ash Pan is tight to the face of the
Ash Pan enclosure, then tighten the Latch.
Note that if the ash pan does not seal tightly to the stove, the
auger may not turn and the stove will shut down.
PELLET STOVES
15
PS45 CLASSIC 110413-24
Fig. #16
Cabinet Side Removal
Remove the two screws holding the back of the Cabinet Side
to the chassis. Lift up slightly to disengage the screws at the
front and pull off. Installation is the reverse.
Firebox liner
screw
Fig. #14
Cabinet
Screws
Fig. #17
Side
Cleaning the Flue Gas Passages
Cleaning the flue gas passage should be done at least once a
year or every one to two tons of pellets used.(50-100 bags)
Burning high ash pellets may require this cleaning to be done
more often.
Clean this passage only when the stove and ash are cold.
Cleaning the Firebox Passage:
Remove the Burn-Pot and Liner as per previous cleaning section,
and use an appropriate vacuum cleaner to remove the loosened
ash from the firebox. Push on the top of the brick – this will kick
out the bottom edge. Pull the bottom of the Fire Brick towards
you. Drop the brick down once it clears the ledge.
Firebox Passage Clean through here
Fig. #15
Don’t forget to clean up around the heat exchanger. Once the flue
passage is clear of ash build-up, reinstall the Firebox Liner.
Cleaning the Vent Pipe
Soot and Flyash – Formation and Need for Removal: The
products of combustion will contain small particles of flyash
and/or soot. The Flyash and/or soot will collect in the exhaust
venting system and restrict the flow of the flue gases.The exhaust
venting system should be inspected at least once every year to
determine if cleaning is necessary. Sweep the pipe as needed.
A tee and clean-out in the vent system at the transition from
horizontal to vertical will make this cleaning easier.
Pacific Energy Fireplace Products recommends
having your stove inspected and cleaned by a
trained professional
Using a ratchet with a 3/8” socket, remove the screws on both
sides of the Firebox Liner Fig.#16 Remove the Liner from the
firebox. Using a filtered shop vacuum, clean out all the ash in
the exhaust passages (Fig #17).
PELLET STOVES
16
PS45 CLASSIC 110413-24
Cleaning the Combustion Blower:
Door Removal
To clean the combustion blower, unplug the stove, remove
the left cabinet side. Loosen but do not remove the six screws
(Fig.#18) with an 1/4” nut driver or socket. Rotate the motor
counter-clockwise. The motor can now be pulled from the fan
housing. The cooling fan and main blade can be vacuumed
once the motor is removed. Before reinstalling, vacuum out the
blower housing and the flue gas passages leading to and from
the combustion blower. Clean the inner surface of the Proof of
Fire Switch located on the Blower housing. When reinstalling
the motor, check the gasket between the motor and the fan
housing, a new gasket may need to be installed if damaged.
Place the motor back on the fan housing (motor down) and rotate
clockwise to lock the flange, hand tighten the six screws.
CAUTION: Do not open the Firebox door when the stove is
hot or operating.
To remove the door, rotate the door handle clockwise to release,
and swing the door open. Lift the front door up and off the hinges.
To reinstall the door, repeat the steps in reverse order.
Back Grill Removal
To remove the back grill, loosen the three screws securing the
grill to the chassis. The back can now be pulled up and off of
the stove. Installation is the reverse.
1/4"hex head screws
Fig. #18
Cleaning the Convection Blower:
To clean the convection blower, remove the right cabinet side
(see previous page). Disconnect the stove power cord from the
electrical outlet. Using a 3/8” wrench, remove the two bolts (Fig
#19) securing the blower to the blower duct. Slide the blower
out the side towards you disengaging it from the blower duct.
A vacuum can be used to remove any dust accumulation on
the blower’s blades or inside the blower duct. Caution should
be used not to damage the blower’s blades during cleaning.
To reinstall the blower, slide the blower back into the retaining
lip and install the screws.
Fig. #19
REMOVE
PELLET STOVES
17
PS45 CLASSIC 110413-24
Hopper Switch
Component Information
The hopper switch is located on the back of the hopper. It is
activated by the arms of the hopper lid. If the hopper is left open
it will cut power to the auger motor, the fire will go out and the
stove will go into shutdown mode. The #3, head output light
will also be flashing.
The following is a list of other components and their
functions.
Igniter
The Warmland PS45 stove comes equipped with an automatic
igniter for lighting the fuel when the stove is in the lighting mode.
The igniter superheats air that is pulled through the Burn-Pot
by the combustion blower to light the fuel. The igniter remains
energized for the first 10 minutes of the lighting sequence.
Vacuum Switch
The stove has a Vacuum Switch, located on the right rear hopper
leg. If the pressure drops in the firebox due to a leak, a blocked
flue, open front door or unsealed ashdrawer, the vacuum switch
will sense this and open the circuit to the Auger Motor. The stove
will then go into a shutdown mode.
Auger and Auger Motor
A 1 rpm gearmotor turns the Auger, lifting pellets up the
augertube. The pellets are then dropped down a tube and into
the burn-pot. The auger is controlled by the control board.
HIGH LIMIT Snap Switch (Manual Reset)
This switch is installed on the convection blower duct and shuts
the stove down if it senses excessive temperatures (Opens
at 200° F). This snap switch has a reset button on it and will
not allow the stove to start up until the reset button has been
pushed.
Proof of Fire Snap Switch
This switch is installed on the combustion blower and is used to
sense when there is a fire in the stove during Start-Up. It will shut
the stove off if it senses there is no fire in the Fire-Pot Liner.
Fig. #20
Draft Damper
CLOSED
The Warmland PS45 Classic stove has a draft damper located
at the left side of the stove directly in front of the combustion
blower. After the stove is installed the Draft Damper will need
to be set for the vent configuration. With the stove hot, use a
magnehelic gauge to adjust the slider until a reading of .15" is
achieved in the firebox. The sampling hole is located in the top
of the ash box, above the ashpan. To reduce the draft, move
the adjuster toward the center of the stove.
OPEN
Burn-Pot Mixer Motor
This 1 RPM gear motor turns the Burn-Pot Mixer rod via a
coupling and chain drive system.
The Mixer Motor is controlled by the control board.
.
PELLET STOVES
DAMPER: FACTORY
SET, FLUSH WITH
FIREBOX SIDE.
18
PS45 CLASSIC 110413-24
Wiring Diagram
010210
PELLET STOVES
5050.838 - A
19
PS 45 WIRING
PS45 CLASSIC 110413-24
Components List
ITEM
QTY.
PART NUMBER
DESCRIPTION
1
2
5
6
7
8
9
10
11
12
13
14
15
16
1
1
1
1
1
1
1
2
1
1
1
1
2
1
1
1
1
1
17
18
19
20
21
22
23
24
1
1
1
1
1
1
1
1
25
26
27
28
29
30
31
32
33
34
35a
35b
36
37
1
1
1
1
1
1
1
1
1
1
1
1
1
4
PS45.7416XXX
DR31.????
PSRP.7340
PS45.7341WLD
PS45.7340WLD
PS45.7345Weld
PS45.7343WLD
5096.99
7311
5001.035
5001.011
7318
PS45.5001015WLD
5001.003
5001.016
5027.172
5001.003
5001.005
5001.0051
5001.0053
PS45.7410
5050.8318
5028
5024.504
5027.175
5001.004
5027.173
5001.001
PSRP.7384
5068.7173
PS45.7384WLD
5027.171
5024.503
PS45.7415XXX
PS45.7401XXX
PS45.7404WLD
7366
VISC.####
PS45.7393
PS45.7355ASSY
PS45.7350ASSY
5038.3
CAST.LEG+++
PS45 CLASSIC ASHLIP
DOOR ASSEMBLY
BURN POT/MIXER ASSEMBLY
BURN-POT LINER
BURN-POT
BURN-POT LINER MIXER
BURN-POT LINER GRATE
BRICK
FIRBOX LINER
TUBE CLEANER ROD
MIXER COUPLING
MIXER DRIVE BACKING PLATE
BURN-POT MIXER GEAR
AUGER MOTOR
CHAIN
HI LIMIT TEMPERATURE SWITCH, MANUAL RESET
MIXER MOTOR
CIRCUIT BOARD - MOTHER CARD
KEYPAD DAUGHTER CARD
RIBBON CABLE
CONTROL PANEL
CONTROL PANEL DECAL
POWER CORD
CONVECTION BLOWER
HOPPER SWITCH
IGNITOR
VACUUM SWITCH
AUGER ASSEMBLY
VENT STARTER TUBE ASSEMBLY
VENT STARTER TUBE GASKET
VENT STARTER TUBE
EXHAUST TEMPERATURE SWITCH
COMBUSTION BLOWER
SIDE SHIELD, LEFT/RIGHT
CLASSIC TOP
HOPPER LID
REAR PANEL
VISTA CLASSIC TRIVET
INTAKE PIPE
ASHPAN ASSEMBLY
ASHPAN ENCLOSURE
HOPPER LID HANDLE
LEGS
A
3a
3b
4
B
*NOT SHOWN
1
PS45.7396WELD
2
5072.375
1
1
1
1
5044.713
5072.374
5072.373
7407
Vacuum Probe Assy.
FLANGE BUSHING - 5/8" BORE X 1/2"
5/8" ID STEEL SHAFT COLLAR
FLANGE BUSHING - 5/8" BORE X 5/8" (large mixer bushing)
FLANGE BUSHING, 3/8" BORE X 1/4" (small mixer bushing)
HOPPER LID GASKET, 1/2" FIBERGLASS ROPE W PSA
(XXX) - COLOR CODE: BKA(BLACK ENAMEL), IYA(IVORY ENAMEL), CBA(BROWN ENAMEL),
RDA(RED ENAMEL)
(????) - OPTION CODE: WBKA(ARCHED BLACK), WRABKA(RADIANT BLACK), WGDA(ARCHED GOLD),
WRAGDA(RADIANT GOLD), WNIA(ARCHED NICKEL), WRABIA(RADIANT NICKEL),
WBNA(BRUSHED NICKEL), WRABNA(RADIANT BRUSHED NICKEL)
(####) - OPTION CODE: CTBKA(VISTA CLASSIC TRIVET, BLACK), CTGDA(VISTA CLASSIC TRIVET, GOLD),
CTNIA(VISTA CLASSIC TRIVET, NICKEL)
(+++) - OPTION CODE: GLD(GOLD), ST(STOCK BLACK), NI(NICKEL), BNI(BRUSHED NICKEL)
PELLET STOVES
20
PS45 CLASSIC 110413-24
Components List
A
a
b
a
b
B
PELLET STOVES
21
PS45 CLASSIC 110413-24
PELLET STOVES
22
PS45 CLASSIC 110413-24
Rating Label
PELLET STOVES
23
PS45 CLASSIC 110413-24
PACIFIC ENERGY FIREPLACE PRODUCTS LTD.
www.pacificenergy.net
2975 Allenby Rd., Duncan, BC V9L 6V8
Technical Support: 250-748-1184
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