FRITZ!Box 3490
FRITZ!Box 3490
www.avm.de
© AVM GmbH · Alt-Moabit 95 · 10559 Berlin · Telefon 030 39976-0 · info@avm.de
411298001
Configuration and
Operation
Table of Contents
Security and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Handling the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Conventions in the Manual . . . . . . . . . . . . . . . . . . . . . . . 9
1
The FRITZ!Box 3490 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2
Ports, Interfaces, Buttons and LEDs . . . . . . . . . . . . . . . 11
2.1
2.2
2.3
Ports and Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3
Before You Connect the FRITZ!Box . . . . . . . . . . . . . . . . . 14
3.1
3.2
Contents of the FRITZ!Box Package. . . . . . . . . . . . . . . . . . . . . . . . . . 14
Requirements for Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4
Connecting the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . 16
4.1
4.2
Connecting to Electrical Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Connecting to the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
5
Connecting a Computer with a Network Cable . . . . . . . 19
5.1
5.2
Connecting to the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting a Network Hub or Switch . . . . . . . . . . . . . . . . . . . . . . . . 19
6
Connecting Computers with the FRITZ!Box over Wireless
LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
6.1
6.2
6.3
Procedure for Establishing Secure Wireless LAN Connections . . . . 21
Establishing a Wireless LAN Connection Using WPS . . . . . . . . . . . . 21
Establishing a Wireless LAN Connection with a Network Key . . . . . 24
FRITZ!Box 3490
2
7
The FRITZ!Box User Interface . . . . . . . . . . . . . . . . . . . . . 25
7.1
7.2
7.3
Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Overview: FRITZ!Box at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Standard View and Advanced View . . . . . . . . . . . . . . . . . . . . . . . . . 27
8
Using System Functions of the FRITZ!Box . . . . . . . . . . . 28
8.1
8.2
8.3
8.4
8.5
8.6
Diagnostics: Checking FRITZ!Box Functions. . . . . . . . . . . . . . . . . . . 28
Using Energy-Saving Functions of the FRITZ!Box . . . . . . . . . . . . . . . 28
Push Services: Notification Services of the FRITZ!Box. . . . . . . . . . . 30
Locking the Buttons on the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . 32
Saving and Restoring the FRITZ!Box Settings. . . . . . . . . . . . . . . . . . 33
Update: Updating FRITZ!OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
9
Configuring an Internet Connection in the FRITZ!Box . . 38
9.1
9.2
9.3
9.4
9.5
Internet Connection for DSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Internet Connection for Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Internet Connection for the Mobile Network . . . . . . . . . . . . . . . . . . 39
Internet Connection over LAN 1: FRITZ!Box as a Router. . . . . . . . . . 40
Surfing the Net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
10
Password Protection: Using FRITZ!Box Safely . . . . . . . . 43
10.1
10.2
10.3
10.4
10.5
Login with Password: FRITZ!Box Procedures . . . . . . . . . . . . . . . . . . 43
Using a FRITZ!Box Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using FRITZ!Box Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Forgot Password—What to Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
“No login” Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
11
MyFRITZ!: Accessing the FRITZ!Box from Anywhere . . . 55
11.1
11.2
11.3
Configuring MyFRITZ! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Using MyFRITZ! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Security with MyFRITZ!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
FRITZ!Box 3490
3
12
FRITZ!Box as an Internet Router . . . . . . . . . . . . . . . . . . . 61
12.1
12.2
12.3
12.4
12.5
12.6
12.7
12.8
12.9
12.10
12.11
Parental Controls: Access Profiles for Internet Use . . . . . . . . . . . . . 61
Port Forwarding: Making Computers Accessible from the Internet. 70
Dynamic DNS: Name instead of IP Address . . . . . . . . . . . . . . . . . . . 72
Access from the Internet via HTTPS, FTP and FTPS. . . . . . . . . . . . . . 73
Prioritization: Right of Way for Internet Access . . . . . . . . . . . . . . . . 75
VPN: Remote Access to the Home Network . . . . . . . . . . . . . . . . . . . 77
Freely Selectable DNS Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
DNSSEC: Security for DNS Queries . . . . . . . . . . . . . . . . . . . . . . . . . . 80
IPv6: The New Internet Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Mobile Network: Replacing Faulty DSL . . . . . . . . . . . . . . . . . . . . . . . 82
LISP: FRITZ!Box as a LISP Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
13
FRITZ!Box as a Wireless Access Point . . . . . . . . . . . . . . 87
13.1
13.2
13.3
Switching the Wireless Radio Network On and Off by Schedule. . . 87
Extending a Wireless Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Wireless LAN—Getting Technical . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
14
FRITZ!Box Connects Network Devices . . . . . . . . . . . . . . 98
14.1
14.2
Network Settings in the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Obtaining an IP Address Automatically . . . . . . . . . . . . . . . . . . . . . 105
15
Connecting USB Devices to the FRITZ!Box. . . . . . . . . . 109
15.1
15.2
15.3
15.4
15.5
15.6
Power Supply for USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
USB Devices on the FRITZ!Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Using USB Devices Safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Configuring Access Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Accessing USB Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Sharing a USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
16
Managing Memory with FRITZ!NAS . . . . . . . . . . . . . . . 115
16.1
16.2
16.3
Requirements for FRITZ!NAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Starting FRITZ!NAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
FRITZ!NAS Password Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
FRITZ!Box 3490
4
17
Assigning FRITZ!Box a Name . . . . . . . . . . . . . . . . . . . . 116
18
Configuring Internet Access for Guests . . . . . . . . . . . . 117
18.1
18.2
18.3
Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Wireless Guest Access: Private Hotspot . . . . . . . . . . . . . . . . . . . . . 117
Configuring Guest Access on the LAN 4 Port . . . . . . . . . . . . . . . . . 118
19
Help in Case of Errors . . . . . . . . . . . . . . . . . . . . . . . . . . 119
19.1
19.2
19.3
The User Interface Does Not Open . . . . . . . . . . . . . . . . . . . . . . . . . 119
Cannot Establish a Wireless LAN Connection . . . . . . . . . . . . . . . . 122
Wireless LAN Connection Interrupted. . . . . . . . . . . . . . . . . . . . . . . 124
20
Taking FRITZ!Box Out of Operation. . . . . . . . . . . . . . . . 125
20.1
20.2
Loading Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Uninstalling Supplementary Software . . . . . . . . . . . . . . . . . . . . . . 127
21
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . 129
21.1
21.2
21.3
21.4
21.5
Ports and Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Router Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
User Interface and Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Device Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
22
Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
22.1
22.2
22.3
22.4
22.5
Documentation on the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Information in the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Feedback on FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Assistance from the Support Team . . . . . . . . . . . . . . . . . . . . . . . . . 135
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
FRITZ!Box 3490
5
Legal Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Declaration of CE Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Disposal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Drilling Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
FRITZ!Box 3490
6
Security and Handling
Before installing and using the FRITZ!Box, please read the following security and handling instructions.
Safety Instructions
Before connecting the FRITZ!Box 3490, observe the following
security instructions in order to protect yourself and the
FRITZ!Box from harm.
•
Overloaded outlets, extension cords and power strips
can lead to fires or electric shocks.
– Avoid using socket strips and extension cords if at all
possible.
– Do not connect multiple extension cords or socket
strips to each other.
•
Damage to electric wiring or gas or water pipes during
drilling can present a significant danger.
– Before mounting the FRITZ!Box on the wall, make
sure that there are no electrical lines, gas or water
pipes located where you need to drill the holes. If
necessary, check the site with a pipe detector or consult with qualified experts.
•
Heat accumulation can lead to overheating of the
FRITZ!Box and subsequently damage the FRITZ!Box.
– Provide for sufficient air circulation around the
FRITZ!Box.
– Make sure that the ventilation slits on the FRITZ!Box
housing are always unobstructed.
– The FRITZ!Box should not be placed on a carpet or on
upholstered furniture.
– Do not cover the FRITZ!Box.
•
The base of the FRITZ!Box can heat up during normal operation. This heat can cause damage to heat-sensitive
surfaces.
– Do not place the FRITZ!Box on heat-sensitive surfaces.
FRITZ!Box 3490
7
•
During electrical storms, lightning and electrical surges
present a danger to connected electrical devices.
– Do not install the FRITZ!Box during an electrical
storm.
– During a storm, disconnect the FRITZ!Box from the
power supply and from the DSL or VDSL line.
•
Moisture and liquids that find their way into the
FRITZ!Box can cause electric shocks or short circuits.
– Only use the FRITZ!Box indoors.
– Never let liquids get inside the FRITZ!Box.
•
The device contains hazardous components and should
only be opened by authorized repair technicians.
– Do not open the FRITZ!Box housing.
Handling the FRITZ!Box
FRITZ!Box 3490
•
Insert the the FRITZ!Box into an electrical outlet that is
easy to reach.
•
You can place the FRITZ!Box on a horizontal surface or
mount it on a wall. For a drilling template to mount the
FRITZ!Box on a wall, see page 140.
•
Place or hang the FRITZ!Box in a dry location that is free
of dust and protected from direct sunlight.
•
For ideal operating conditions, mount the FRITZ!Box on a
wall with the cables connected on the bottom.
•
When connecting the FRITZ!Box to your computer using a
network cable, keep in mind that the cable can be no
longer than 100 m.
•
If you would like to establish wireless connections between the FRITZ!Box and the computer, position the
FRITZ!Box at a central location.
•
Make sure to keep sufficient distance from potential
sources of interference like microwave devices or electric devices with large metal housings.
8
Conventions in the Manual
This manual uses the following symbols and emphases:
This symbol marks useful hints and tips.
This symbol indicates important instructions that must be
observed to avoid malfunctions.
•
Quotation marks designate elements and features in the
user interface and paths.
Example
Select the “Home Network/Smart Home” menu and then
click “Register New Device”.
•
Pointed brackets mark wild cards.
Example
Press the keys sr<Seq>. <Seq> stands for a keyboard
sequence.
•
Bold type emphasizes important words.
Example
Do not leave the page without saving.
•
Blue font in the text designates links and references
within this manual and addresses to be entered in the
browser.
Example
See also the information on page 9.
FRITZ!Box 3490
9
The FRITZ!Box 3490
1
The FRITZ!Box 3490
Welcome! We are pleased you decided on a FRITZ!Box. The FRITZ!Box
3490 is the hub of your home network, connecting your computers
and network devices with the Internet. You can operate the FRITZ!Box
on a DSL or VDSL line as an Internet router.
The FRITZ!Box is equipped with ports for computers and USB devices
and supports wireless LAN technology. This means you can use the
FRITZ!Box as a wireless access point for wireless devices like notebooks, tablets or smartphones.
The FRITZ!Box integrates connected computers and network devices
into your private home network. The devices can exchange data with
each other and enjoy shared access to USB hard drives, USB printers
and other USB devices. The FRITZ!Box transmits music, video and image files to suitable playback devices in the home network.
Settings for the FRITZ!Box and for your private network are configured
in a user-friendly user interface. The user interface can be opened in
any web browser. Wizards guide you step by step through the most
important FRITZ!Box functions.
This manual assists you in connecting, configuring and operating your
FRITZ!Box. Its intention is not only to introduce to you the many functions of the device, but also to familiarize you with some of the technical context. Have fun using your FRITZ!Box.
FRITZ!Box 3490
10
Ports, Interfaces, Buttons and LEDs
2
Ports, Interfaces, Buttons and LEDs
This chapter describes the ports, interfaces, buttons and LEDs of the
FRITZ!Box.
2.1
Ports and Interfaces
DSL/VDSL
4 x Gigabit
2 x USB 3.0/2.0
Wireless LAN AC+N
2.4 GHz and 5 GHz
for DSL without
a telephone line
Notebook, PC, smartphone,
video/TV streaming
LAN, 1 Gbit/s, PC,
game console, network
Printer, storage media,
UMTS/HSPA modem and USB devices
Possibilities for connecting the FRITZ!Box
•
DSL
Socket for connecting to ADSL2+ and VDSL
•
LAN 1 – LAN 4
4 gigabit Ethernet ports (10/100/1000 Base-T) for connecting computers and other network devices like game
consoles and network hubs
•
USB
2 USB 3.0/2.0 ports for connecting USB devices like
printers or storage media
FRITZ!Box 3490
11
Buttons
•
Wireless access point
Integrated wireless access point for connecting to wireless LAN devices that use the radio standard
IEEE 802.11a, IEEE 802.11b, IEEE 802.11g or
IEEE 802.11n (in the 2.4- or 5-GHz frequency band) or
IEEE 802-11ac
2.2
Buttons
The FRITZ!Box has two buttons on the top of the housing.
WLAN
Info
DSL
WLAN
WLAN
LAN
Power
WPS WPS
FRITZ!Box buttons
Button Functions
“WLAN” Button
With the “WLAN” button on the FRITZ!Box you can switch the
wireless network on and off.
“WPS” Button
With the “WPS” button you can establish a wireless LAN connection via WPS; see Establishing a Wireless LAN Connection
Using WPS from page 21.
FRITZ!Box 3490
12
LEDs
2.3
LEDs
The FRITZ!Box 3490 has five LEDs, which flash or light up to
display various connection statuses and events.
LED
Condition
Meaning
Power
on
•
Device has electrical power and the DSL line is ready
for operation
flashing
•
Device has electrical power and the connection to DSL
is being established or has been interrupted
LAN
on
Network connection is active to at least one connected device (network adapter or hub/switch)
WLAN
on
Wireless LAN function is enabled
flashing
•
Switching the wireless LAN function on or off
•
Adopting the wireless settings
•
Performing WPS
•
WPS procedure aborted: More than two wireless LAN
devices are performing WPS at the same time. Repeat
the WPS procedure.
DSL
on
Internet connection is active
Info
flashing
•
Updating FRITZ!OS
•
Online meter reached the defined value, or another
event defined in the user interface under “System /
Buttons and LEDs / Info Display” is signaled
FRITZ!Box 3490
13
Before You Connect the FRITZ!Box
3
3.1
3.2
Before You Connect the FRITZ!Box
•
•
See the information on Security and Handling on page 7.
•
Make sure that the requirements for operating the FRITZ!Box
have been met; see page 14.
Check the contents of your FRITZ!Box package. See page 14 to
find out what is included in the package.
Contents of the FRITZ!Box Package
•
FRITZ!Box 3490
•
•
•
•
one power supply unit
one network cable
one DSL cable
one quick guide
Requirements for Operation
In order to operate the FRITZ!Box, you must have the following:
•
an up-to-date web browser
Some of the FRITZ!Box functions can be used only with a
web browser that supports HTML5, for instance Firefox
version 17 or higher, Internet Explorer version 9 or higher, or Google Chrome version 23 or higher.
•
a connection to the Internet
– DSL line with or without a splitter:
ADSL/ADSL2/ADSL2+ compliant with ITU G.992.1,
ITU G.992.3 or ITU G.992.5 (Annex B or J)
– or VDSL2 compliant with ITU G.993.2, G.Vector (ITUG.993.5)
– or an Internet cable access with cable modem
– or a USB modem for mobile Internet access
(UMTS/HSPA)
– or another Internet connection
FRITZ!Box 3490
14
Requirements for Operation
•
for the wireless LAN connection to tablets, smartphones
and computers:
Tablets, smartphones or computers that support wireless LAN compliant with IEEE 802.11ac, IEEE 802.11n,
IEEE 802.11g, IEEE 802.11a, or IEEE 802.11b. Computers that do not have wireless LAN integrated can be
equipped with wireless LAN support by installing a wireless LAN device, like a FRITZ!WLAN USB Stick, for instance.
•
for connecting computers using network cables:
computer with a network port (network adapter standard
Ethernet 10/100/1000 Base-T)
FRITZ!Box 3490
15
Connecting the FRITZ!Box
4
4.1
Connecting the FRITZ!Box
•
Before you connect the FRITZ!Box, read the instructions on
Security and Handling on page 7.
•
•
Connect the FRITZ!Box to the power supply.
Connect the FRITZ!Box to your Internet connection.
Connecting to Electrical Power
Power
LAN
DSL
WLAN
Info
WPS
WLA
N
Pow
Powerer
LANN44
LANN33 LA
LANN22 LA
LAN 1 LA
DS
DSLL
Connecting to the power supply
1.
Pick up the power supply unit included in the FRITZ!Box
package.
Use only this power supply unit for connecting to electrical power.
2.
Connect the power supply unit to the socket on the
FRITZ!Box labeled “Power”.
3.
Plug the other end into an AC power outlet.
The “Power” LED begins flashing after a few seconds to indicate that the FRITZ!Box is ready for operation.
4.2
Connecting to the Internet
The FRITZ!Box can be connected using various types of Internet connections:
•
•
•
•
FRITZ!Box 3490
DSL/VDSL line
Internet cable access using a cable modem
Internet via mobile network using a UMTS/HSPA modem
Internet connection of another router
16
Connecting to the Internet
Connecting to the DSL Line
Power
LAN
DSL
WLAN
Info
WPS
WLAN
Power
LAN 2
LAN 1
LAN 3
LAN 4
DS
DSLL
Connecting to a telephone socket
1.
Pick up the DSL cable (gray) included in the package.
2.
Insert one end of the cable into the socket on the
FRITZ!Box labeled “DSL”.
3.
Connect the other end to the socket on the DSL splitter
labeled “DSL” or something similar.
The “Power” LED begins flashing and then lights constantly.
The FRITZ!Box is now ready for Internet connections over DSL.
Connecting to the Cable Junction
With an additional cable modem you can also use your
FRITZ!Box 3490 on a cable connection. Use a network cable.
FRITZ!Box 3490
1.
Connect the free end of the network cable to the LAN
(Ethernet) port on the cable modem.
2.
Connect the other end of the network cable to the socket
on the FRITZ!Box labeled “LAN 1”.
3.
Connect a computer with the FRITZ!Box either via wireless LAN or using a network cable; see Connecting a
Computer with a Network Cable from page 19 and
Connecting Computers with the FRITZ!Box over Wireless
LAN from page 21.
4.
Set up the Internet connection for connections via cable
in the FRITZ!Box; see page 39.
17
Connecting to the Internet
Connecting to the Internet via the Mobile Network
If no other kind of Internet connection is available, you can
use your FRITZ!Box to connect to the Internet via the mobile
communications network. A USB modem for mobile Internet
access (UMTS/HSPA) is required for this.
The FRITZ!Box supports UMTS/HSPA modems from various
manufacturers.
1.
Insert the USB modem into the USB port on the
FRITZ!Box.
2.
Set up the Internet connection via the mobile communications network; see page 39.
Connecting to a Router or a Network
You can use the FRITZ!Box at an already existing Internet access. To do this the FRITZ!Box is connected to the router or
network.
Connecting Using a Network Cable
A network cable is required to connect the FRITZ!Box to a router.
1.
Insert one end of the cable into the socket on the “ labeled LAN 1FRITZ!Box”.
2.
Insert the other end of the cable into a network socket
on the router or in the network.
Once you have connected a computer to the FRITZ!Box, you
can configure the Internet connection as described in section
Internet Connection over LAN 1: FRITZ!Box as a Router on
page 40.
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18
Connecting a Computer with a Network Cable
5
Connecting a Computer with a Network Cable
You can connect computers and other network devices with the
FRITZ!Box using a network cable.
5.1
Connecting to the Computer
One computer or other network device can be connected to
each LAN port of the FRITZ!Box.
LAN
DSL
Power
WLAN
Info
WPS
N
WLA
Pow
Powerer
LAN 2
LAN 1
LAN 4
LAN
DS
DSLL
Connecting a computer using a network cable
1.
Insert the network cable included in the package into
the LAN port of the computer.
You can also use any other network cable. For more information, see page 131.
2.
Insert the free end of the cable into a LAN socket on the
FRITZ!Box.
Now the FRITZ!Box and the computer are connected with each
other.
5.2
Connecting a Network Hub or Switch
You can connect a network hub or network switch to the
FRITZ!Box.
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19
Connecting a Network Hub or Switch
LAN
DSL
Power
WLAN
Info
WPS
N
WLA
Pow
Powerer
LANN44
LAN 3 LA
LAN 2
LAN 1
DS
DSLL
1.
Insert the network cable included in the package into
the uplink port of the network hub or network switch.
You can also use any other network cable. For more information, see page 131.
2.
Insert the free end of the cable into a LAN socket on the
FRITZ!Box.
The FRITZ!Box and the network hub are now connected with
each other.
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20
Connecting Computers with the FRITZ!Box over Wireless LAN
6
Connecting Computers with the FRITZ!Box over
Wireless LAN
Computers and other devices with wireless LAN, for instance smartphones and network printers, can be connected wirelessly with the
FRITZ!Box.
6.1
Procedure for Establishing Secure Wireless LAN Connections
With the following procedure you can establish a secure wireless LAN connection to the FRITZ!Box on a wireless device:
Procedure
Description
Instructions
WPS
The network key of the FRITZ!Box page 21
is transmitted to the wireless device automatically.
WPS stands for “Wi-Fi Protected
Setup”.
Entering a network Enter the network key of the
page 24
key
FRITZ!Box on the wireless device
by hand.
6.2
Establishing a Wireless LAN Connection Using WPS
With WPS, connecting a wireless device with the FRITZ!Box is
quick and easy.
Requirements
The wireless device must support WPS.
Establishing a Connection in Windows 8.1, 8, 7, Vista or XP
Here is how to establish a wireless connection with WPS on a
computer with Windows 8.1, 8, 7, Vista or XP:
1.
If the “WLAN” LED on the FRITZ!Box is off, press the
“WLAN” button briefly.
The wireless radio network of the FRITZ!Box will be
switched on.
FRITZ!Box 3490
21
Establishing a Wireless LAN Connection Using WPS
2.
Open the wireless LAN software on the computer.
In Windows 8 and 7, for instance, click the wireless LAN
symbol
in the task bar.
3.
Select the wireless radio network of the FRITZ!Box.
The preconfigured name of the wireless LAN radio network is “FRITZ!Box 3490”.
4.
Click “Connect”.
The field for the network key appears, along with the information that you can establish the connection by
pressing a button on the router:
For this step you have two minutes: Press the “WPS” button on the FRITZ!Box briefly.
Info
DSL
WLAN
WLAN
Power
WPS
LAN
5.
6 s.
The wireless LAN connection will be established.
FRITZ!Box 3490
22
Establishing a Wireless LAN Connection Using WPS
Connecting to Other Wireless Devices
Here is how to establish a wireless connection with WPS on a
wireless LAN device without Windows:
1.
If the FRITZ!Box“ LED on the WLAN” is off, press the
“WLAN” button briefly.
The wireless radio network of the FRITZ!Box will be
switched on.
2.
Use your wireless device to search for wireless networks
at your location.
See the documentation of the wireless LAN device for instructions on how to do this.
3.
Select the wireless radio network of the FRITZ!Box and
start connecting with WPS.
4.
For this step you have two minutes: Press the “WPS ”button on the FRITZ!Box briefly.
Info
DSL
WLAN
WLAN
LAN
Power
WPS
6 s.
The wireless LAN connection will be established.
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23
Establishing a Wireless LAN Connection with a Network Key
6.3
Establishing a Wireless LAN Connection with a Network Key
You can establish a wireless LAN connection by entering the
FRITZ!Box network key on the wireless device:
1.
If the“WLAN” LED on the FRITZ!BoxWLAN is off, press the
“WLAN” button briefly.
The wireless radio network of the FRITZ!Box will be
switched on.
2.
Open the wireless LAN software on your wireless device.
In Windows 8.1, 8 and 7, for instance, click the wireless
LAN symbol
in the task bar.
3.
Select the wireless radio network of the FRITZ!Box.
The preconfigured name of the wireless LAN radio network is “FRITZ!Box 3490”.
4.
Click “Connect”.
5.
Enter the network key of the FRITZ!Box in the wireless
LAN software.
The preset network key is printed on the underside of
the FRITZ!Box housing.
In the user interface,(see page 25, the network key and
additional settings for wireless LAN encryption are found
under “WLAN / Security”.
6.
Confirm your entries.
The wireless LAN connection will be established.
FRITZ!Box 3490
24
The FRITZ!Box User Interface
7
The FRITZ!Box User Interface
The FRITZ!Box has a user interface you can open in a web browser on
your computer.
In the user interface you can set up the FRITZ!Box, enable or disable
functions and receive information on the FRITZ!Box and on your connections.
7.1
Opening the User Interface
The FRITZ!Box user interface can be opened on any computer
connected with the FRITZ!Box.
1.
Start a web browser on your computer.
2.
Enter fritz.box in the address line of the browser.
The FRITZ!Box user interface opens.
Entering the address fritz.box in the browser
If the user interface does not open, see the instructions on resolving errors in The User Interface Does Not Open from
page 119.
7.2
Overview: FRITZ!Box at a Glance
All important information about the FRITZ!Box is displayed directly on the “Overview” page of the FRITZ!Box user interface.
By clicking the linked entries or “more...” you can jump from
this page to the corresponding menus and configure settings
there.
FRITZ!Box 3490
25
Overview: FRITZ!Box at a Glance
The “Overview” page of the FRITZ!Box
In the upper area of the window the complete product name
of your FRITZ!Box is displayed, along with the currently installed version of FRITZ!OS, and its current energy consumption.
Depending on your settings, the following information is displayed here:
•
•
the name you assigned for your FRITZ!Box; see page 116
the availability of a new FRITZ!OS version for your
FRITZ!Box; see page 37.
The middle area of the window presents information about connections, interfaces, and configured convenience functions.
In the lower area of the window this information is rounded
out with the list of connected devices.
FRITZ!Box 3490
26
Standard View and Advanced View
7.3
Standard View and Advanced View
Combinations of various settings in the “Internet” and
“Home Network” areas can produce a situation in which the
user interface of the FRITZ!Box can no longer be opened. Enabling the advanced view in these areas is recommended only if you have advanced network expertise.
The FRITZ!Box user interface has two views: the standard view
and the advanced view.
Upon delivery, the FRITZ!Box interface is set to display the
standard view. In the standard view all of the settings required for daily operation of the FRITZ!Box are at your disposal. Some pages and areas of the FRITZ!Box user interface are
not displayed.
In the advanced view additional settings options appear under various menus and commands. The expanded menu
items contain settings for advanced users and are not required for daily FRITZ!Box operation.
Fast Switching between the Views
The “View” link in the footer of the FRITZ!Box allows you to
switch instantly between the standard view and the advanced
view:
“View” link in the footer
FRITZ!Box 3490
27
Using System Functions of the FRITZ!Box
8
Using System Functions of the FRITZ!Box
The FRITZ!Box offers a slew of system functions like notification services, diagnostics functions and updating services, which inform you
about the activities and functional status of the FRITZ!Box and help
you operate the FRITZ!Box safely and always keep it up to date.
8.1
Diagnostics: Checking FRITZ!Box Functions
With the diagnostics function you can get an overview of the
functional status of your FRITZ!Box, its Internet connection
and your home network. In the case of an error the diagnostics results can help you localize and remedy any problems.
Start Diagnostics
1.
Open the FRITZ!Box user interface; see page 25.
2.
Select “System / Diagnostics”.
3.
Click “Start” to start the diagnostics.
The diagnostics run through the various test areas.
For more information on test areas and test items, as well as
on the icons and information in the result of the diagnostics,
see the Help on the FRITZ!Box user interface.
Canceling Diagnostics
You can end diagnostics in progress without losing any data.

To end a diagnostics run, click “Cancel”.
The results obtained up to that point remain visible.
8.2
Using Energy-Saving Functions of the FRITZ!Box
The FRITZ!Box combines a variety of devices in one device:
VDSL and ADSL modem, wireless LAN router and media server. This means that you generally use much less power with
the FRITZ!Box than you would with several separate devices.
What is more, the FRITZ!Box saves energy by reducing processing power on standby and lowering the power consumption of idle functions. The FRITZ!Box also offers various settings for energy-saving operation.
FRITZ!Box 3490
28
Using Energy-Saving Functions of the FRITZ!Box
The current energy consumption of the total FRITZ!Box system
is displayed on the “Overview” page. From there, click with
the mouse to view the “Energy Monitor”, which displays details on the energy consumption.
Energy-Efficient Operation of the Wireless LAN Radio
Network
The WLAN module of the FRITZ!Box works in “Green AP
mode”. This means it is especially energy-efficient: As soon
as no more wireless LAN devices are connected with the
FRITZ!Box, the energy consumption of the WLAN module is
automatically reduced to a minimum. “Green AP” operation
has no effect on the accessibility of the wireless network for
wireless LAN devices, since the new registration of a wireless
LAN device automatically ends the mode, thus restoring full
wireless LAN functionality to the FRITZ!Box.
You can further reduce the power consumption of the radio
network by configuring the following settings:
•
set up a schedule for the wireless radio network in the
“WLAN / Schedule” menu; see page 87
•
turn off the wireless radio network whenever no more
wireless LAN devices are registered with the FRITZ!Box;
see page 88.
Enabling Energy-Saving Mode for USB Hard Drives
In the FRITZ!Box you can enable an energy-saving function for
USB hard drives connected to the FRITZ!Box. When the energy-saving function is enabled, connected USB hard drives will
be switched off when they are idle—as long as the hard drives
support the energy-saving function.
Enable the energy-saving function in the “Home Network /
USB Devices” menu in the FRITZ!Box user interface. You can
also test here wether your USB hard disk supports the energysaving function.
FRITZ!Box 3490
29
Push Services: Notification Services of the FRITZ!Box
Saving Energy at the LAN Ports
For energy-efficient use of your gigabit LAN ports you can
specify for each individual LAN port whether it should always
operate with full power (power mode) or with reduced energy
consumption (green mode). With green mode you can reduce
the power consumption of the FRITZ!Box to the level necessary for your applications.
The LAN ports can be configured in the advanced view of the
FRITZ!Box user interface; see page 27. In the “Home Network
/ Network / Network Settings” menu you can select from
among the following operating modes in the “LAN Settings”
area:
operating mode
Functionality and Power Consumption
Power Mode
In this setting LAN connections are established with a maximum throughput of
1 Gbit/s.
Higher power consumption than in green
mode if the LAN port is used.
Green Mode
As needed, the FRITZ!Box establishes LAN
connections with a data throughput rate of
100 Mbit/s.
Lower power consumption than with the
“Power Mode” setting.
8.3
Push Services: Notification Services of the FRITZ!Box
Push services are notification services that inform you about
the activities of your FRITZ!Box and assist you in saving your
passwords and FRITZ!Box settings. With the push services
you can have e-mail sent to you at regular intervals informing
you about the latest connections, usage and configuration of
your FRITZ!Box.
Various push services are available in the user interface under “System / Push Service”. There you can select the push
service interesting for you and specify which events in the
FRITZ!Box you would like to be informed about, how often
these e-mails should be sent, and to which e-mail address.
FRITZ!Box 3490
30
Push Services: Notification Services of the FRITZ!Box
Available Push Services
You can request push service mails about the following
FRITZ!Box areas and activities:
Push Service
Information
FRITZ!Box info
Sends you regular e-mail messages with
data on FRITZ!Box usage and connections.
Wireless LAN Guest Access
Sends you a message whenever devices
register with or deregister from the wireless guest access.
New FRITZ!OS
Notifies you whenever a new FRITZ!Box is
available for your FRITZ!OS.
Saving Settings
The settings of your FRITZ!Box are saved
automatically and sent to the specified
e-mail address before every update and
each time the factory settings are restored.
Forgot password
Sends you an access link to the specified
e-mail address if you have forgotten your
password.
Current IP address
Sends the IP address assigned by the Internet service provider every time the Internet connection is established.
Enabling Push Services
A wizard is available in the FRITZ!Box user interface to guide
you step by step through the configuration of push services.
1.
Open the FRITZ!Box user interface; see page 25.
2.
On the “Overview” page, select the “Wizards” menu.
3.
Start the “Configure Push Services” Wizard.
The wizard guides you through the menus and dialogs to enable the push services.
FRITZ!Box 3490
31
Locking the Buttons on the FRITZ!Box
Configuring Push Services
You can adjust the push services to your needs, and also disable any or all push services.
1.
Open the FRITZ!Box user interface; see page 25.
2.
Select the “System / Push Service / Push Services”
menu.
3.
To configure a push service, click the “Edit” button.
4.
Configure various settings in the details.
The Help of the FRITZ!Box user interface presents comprehensive information on the settings of each push service.
5.
Click “OK” to save your settings.
In the Help of the FRITZ!Box user interface you can find detailed instructions.
8.4
Locking the Buttons on the FRITZ!Box
With the “Keylock” function in the “System / Buttons and
LEDs” menu you can lock the buttons on your FRITZ!Box.
Locking the keys prevents the settings for your FRITZ!Box or
your home network from being changed unintentionally or
without authorization.
Example
With the “WLAN” button the wireless network of the FRITZ!Box
can be switched off at the touch of a button. If this happens
by accident, in some cases it may take some time before the
cause is found and the wireless LAN radio network can be restored to all FRITZ!Box users in the home network.
Enabling the Keylock

Enable the setting “Buttons locked”.
Disabling the Keylock

FRITZ!Box 3490
Disable the setting “Buttons locked”.
32
Saving and Restoring the FRITZ!Box Settings
8.5
Saving and Restoring the FRITZ!Box Settings
All of the settings you configure in the FRITZ!Box can be saved
in a backup file. With this file you can restore your settings at
any time:
•
in the same FRITZ!Box or another FRITZ!Box of the same
model
•
in a different FRITZ!Box model.
In this case you can select which settings are to be applied to the FRITZ!Box.
Saving Settings
Backup files that are not protected by assigning a password
are a security risk. Protect your backup file with a password
to avoid security problems.
A wizard is available in the FRITZ!Box user interface to assist
you in saving your FRITZ!Box settings, which guides you
through the process step by step.
1.
Open the FRITZ!Box user interface; see page 25.
2.
On the “Overview” page, select the “Wizards” menu.
3.
Start the “Save and Restore Settings” Wizard.
4.
In the next window, select the “Save settings” options
and then click “Next”.
The wizard guides you through the menus and dialogs to save
your settings.
Restoring Settings
With the “Restore” function in the “System / Backup” you can
have all settings from a backup file you created with this or
another FRITZ!Box loaded in full to your FRITZ!Box. Your current FRITZ!Box settings will be overwritten by this function.
You can use the following backup files to restore settings:
FRITZ!Box 3490
33
Saving and Restoring the FRITZ!Box Settings
•
Backup files created with the same FRITZ!Box.
If you apply settings from a backup file created with the
same FRITZ!Box, all settings will be restored in full.
•
Backup files created with a different FRITZ!Box of the
same model.
If you apply settings from a backup file that was created
with a different FRITZ!Box of the same model, then you
can restore all settings if the backup file was protected
with a password.
•
Backup files created with a different FRITZ!Box model.
If you apply settings from a backup file that was created
with a FRITZ!Box of a different model, then you can restore several selected settings to your FRITZ!Box.
A wizard is available in the FRITZ!Box user interface to assist
you in restoring your FRITZ!Box settings, which guides you
through the process step by step.
1.
Open the FRITZ!Box user interface; see page 25.
2.
On the “Overview” page, select the “Wizards” menu.
3.
Start the “Save and Restore Settings” Wizard.
Your current FRITZ!Box settings will be overwritten by
the settings in the backup file.
4.
In the next window, select the “Restore settings” options and then click “Next”.
The wizard guides you through the menus and dialogs to restore your settings.
FRITZ!Box 3490
34
Update: Updating FRITZ!OS
8.6
Update: Updating FRITZ!OS
Always install the latest version of FRITZ!Box on all FRITZ!
products in your FRITZ!OS home network. This keeps your
FRITZ! products up to date and ensures optimum synchronization of all devices in your home network.
AVM provides regular free updates for your FRITZ!Box. This
software—called FRITZ!OS—controls all of the FRITZ!Box functions. Updates provide for maximum security for your
FRITZ!Box, contain further developments of existing FRITZ!Box
functions and often also introduce new functions for your
FRITZ!Box.
Performing an Update with the Wizard
A wizard is available in the FRITZ!Box user interface to assist
you in updating your FRITZ!Box. The wizard checks whether
an update of the FRITZ!OS is available for your FRITZ!Box and
guides you step by step through installation.
Performing the Update
1.
Open the FRITZ!Box user interface; see page 25.
2.
On the “Overview” page, select the “Wizards” menu.
3.
Start the “Update” wizard.
The Wizard checks whether a FRITZ!OS update is available for your FRITZ!Box.
If the Wizard finds an update, it displays the version
number of the new FRITZ!OS. Click the link under the
FRITZ!OS version to view information about further developments and new functions contained in the
FRITZ!OS update.
Interrupting the FRITZ!OS update could damage your
FRITZ!Box. Do not clear the connection between
FRITZ!Box and the computer during a FRITZ!OS update,
and do not unplug the power cord.
FRITZ!Box 3490
35
Update: Updating FRITZ!OS
4.
To transfer the FRITZ!OS update to the FRITZ!Box, click
“Start Update Now”.
The FRITZ!OS update begins and the “Info” LED on the
FRITZ!Box starts flashing.
The FRITZ!OS update is complete when the “Info” LED stops
flashing.
Performing a Manual Update
In some cases it is not possible to perform an automatic update, for instance when the FRITZ!Box is not connected to the
Internet. Then you have the option of performing an update
manually.
Downloading the FRITZ!OS File
Before you can perform a manual update, you must download
an up-to-date FRITZ!OS file from the Internet (using your
neighbor’s or friend’s computer, or at an Internet café) and
save it on your computer or on a connected storage medium.
1.
Enter the address ftp://ftp.avm.de/fritz.box/ in your
web browser.
2.
Switch to the folder for your FRITZ!Box model, then to the
sub-folder “firmware”, and then to the folder named
“english”.
The complete model name of your FRITZ!Box is shown in
the user interface on the “Overview” page and is also
printed on the sticker on the underside of the housing.
3.
Download the latest FRITZ!OS file for your FRITZ!Box with
the file extension “.image” to the computer.
The currently installed version of FRITZ!OS is displayed
on the “FRITZ!OS File” tab and on the “Overview” page.
The version number of the FRITZ!OS you downloaded
and saved is included in the name of the “*.image” file.
Perform an update only if the downloaded FRITZ!OS is a
newer version than the FRITZ!OS currently installed.
FRITZ!Box 3490
36
Update: Updating FRITZ!OS
Now you can copy the FRITZ!OS file to the computer that is
connected to the FRITZ!Box, for instance using a USB flash
drive.
Performing a FRITZ!OS Update
1.
Open the FRITZ!Box user interface; see page 25.
2.
Enable the advanced view.
3.
Select “System / Update / FRITZ!OS File”.
4.
Click the button “Save Settings” to save the current settings of your FRITZ!Box on your computer and save the
export file on your computer.
Using this file you can restore the settings of your
FRITZ!Box as needed.
5.
Click the “Browse...” button and choose the file with the
new FRITZ!OS you already downloaded and saved on
your computer.
Interrupting the FRITZ!OS update could damage your
FRITZ!Box. Do not clear the connection between
FRITZ!Box and the computer during a FRITZ!OS update,
and do not unplug the power cord.
6.
Click the “Start Update” button.
The new FRITZ!OS is transmitted to your FRITZ!Box.
The update is complete when the “Info” LED stops flashing.
Using the Automatic Search for Updates
With the AVM service “Search for updates automatically” you
will always be informed about the latest FRITZ!OS updates for
your FRITZ!Box: When a new FRITZ!OS for your FRITZ!Box was
found, you will be notified on the “Overview” page. From here
you can then install the FRITZ!OS update; new updates will
not be installed automatically.
The service “Search for updates automatically” is enabled upon delivery of the FRITZ!Box, but you can disable it if desired.
The settings for this service are located in the “Contents /
AVM Services” area on the FRITZ!Box.
FRITZ!Box 3490
37
Configuring an Internet Connection in the FRITZ!Box
9
Configuring an Internet Connection in the FRITZ!Box
Once you have connected the FRITZ!Box to your Internet connection,
you must configure the Internet connection in the FRITZ!Box user interface so that the FRITZ!Box can establish the connection to your Internet service provider and connect to the Internet.
The sequence and number of steps required to configure your Internet
connection depend on the kind of connection, the desired operating
mode, and the Internet service provider.
9.1
Internet Connection for DSL
Enter the Internet account information you received from your
DSL/Internet service provider. These data are required to configure the Internet connection.
Your Internet service provider also supplied information
about the configuration of your Internet connection. Always
perform the Internet connection setup as described by your
provider.
Configuring Your Internet Connection Automatically
If your Internet service provider arranges for the service of automatically configuring your Internet connection, the automatic configuration will be performed right after the
FRITZ!Box is connected. No additional settings for the Internet connection have to be configured in the FRITZ!Box. To
start automatic configuration, some providers require that
you enter a start code.
Configuring the Internet Connection Using the Wizard
1.
Open the FRITZ!Box user interface; see page 25.
2.
Select the “Wizards” entry in the menu.
3.
Click the “Check Internet Connection” Wizard and follow
the instructions.
When the Wizard is finished, your Internet connection has
been configured.
FRITZ!Box 3490
38
Internet Connection for Cable
Configuring Your Internet Connection Without the Wizard
Choose this method if the FRITZ!Box is connected to a DSL
modem or a DSL router, or integrated into an existing network.
1.
Open the FRITZ!Box user interface; see page 25.
2.
Switch to the advanced view; see page 27.
3.
Select the “Internet / Account Information” menu and
enter your account information.
4.
Click “Apply” to save your entries.
In the Help of the FRITZ!Box user interface you can find detailed instructions.
9.2
Internet Connection for Cable
With an additional cable modem you can also use your
FRITZ!Box 3490 on a cable connection. The Internet connection then will be established and controlled by the FRITZ!Box.
In this operating mode all FRITZ!Box functions (like Internet
telephony, firewall) are available without restriction.
9.3
1.
Open the FRITZ!Box user interface; see page 25.
2.
Select the “Wizards” entry in the menu.
3.
Click the “Check Internet Connection” Wizard and follow
the instructions.
Internet Connection for the Mobile Network
With a USB modem you can also establish the Internet connection with your FRITZ!Box 3490 via the mobile communications network. A USB modem for mobile Internet access
(UMTS/HSPA) and a SIM card from a mobile communications
provider are required for this. The FRITZ!Box supports
UMTS/HSPA modems from various manufacturers.
FRITZ!Box 3490
1.
Insert the USB modem in the USB port on the FRITZ!Box.
2.
Open the FRITZ!Box user interface; see page 25.
39
Internet Connection over LAN 1: FRITZ!Box as a Router
3.
Select the “Internet / Mobile Communications” menu.
The “Mobile Communications” menu is not available until the UMTS/HSPA modem has been connected to the
USB port of the FRITZ!Box.
4.
Select the setting “Mobile connection enabled”.
5.
Configure the settings for your Internet connection over the
mobile communications network. In the Help of the
FRITZ!Box user interface you can find detailed instructions.
When the mobile communications function is used, the
FRITZ!Box user interface presents information about network
availability, connection status and throughput.
Once this function has been set up, the “Internet / Mobile
Communications” menu is always available, even when the
USB modem has been disconnected.
Due to technical limitations on the part of the mobile communications network providers, some limitations may arise
for Internet telephone calls and for applications requiring an
incoming connection. This is also true for using port forwarding, releasing USB storage media for sharing, remote maintenance over HTTPS, Dynamic DNS and VPN. Contact your network provider for details on any restrictions that may apply.
9.4
Internet Connection over LAN 1: FRITZ!Box as a Router
You can use the FRITZ!Box at an already existing Internet access via the LAN 1 socket. To do this the FRITZ!Box is connected to the router or network. For this kind of connection the
FRITZ!Box can be configured as an independent router or as
an IP client in the existing network.
Configuring FRITZ!Box as a Router
You can configure the FRITZ!Box to work as an independent
router to provide a network with its own network address range.
FRITZ!Box 3490
1.
Connect the FRITZ!Box to the router or network with a
network cable; see Connecting to a Router or a Network
on page 18.
2.
Open the FRITZ!Box user interface; see page 25.
40
Internet Connection over LAN 1: FRITZ!Box as a Router
3.
Select the “Internet / Account Information” menu.
4.
Select the “Existing connection over LAN” entry from the
“Internet service provider” drop-down list.
5.
Click “Apply”.
The FRITZ!Box is configured as a router and the network range
is changed automatically.
The FRITZ!Box, along with the connected network devices,
forms its own self-contained network.
Configuring FRITZ!Box as an IP Client
You can configure the FRITZ!Box such that it is integrated into
the existing network as an IP client and shares the existing Internet connection in the network.
1.
Connect the FRITZ!Box to the router or network with a
network cable; see Connecting to a Router or a Network
on page 18.
2.
Open the FRITZ!Box user interface; see page 25.
3.
Select the “Internet / Account Information” menu.
4.
Select the “More Internet service providers” entry from
the “Internet service provider” drop-down list.
5.
Select the “Other Internet service provider” entry from
the second drop-down list.
6.
From the “Connection” area, select the “External modem
or router” option.
7.
In the “Operating Mode” area, select the setting “Share
existing Internet connection in the network (IP client
mode)”.
The FRITZ!Box is integrated into the existing network as an IP
client. The FRITZ!Box and the connected network devices receive an IP address from the IP address range of the existing
network. The FRITZ!Box and the connected network devices
are thus part of this network.
FRITZ!Box 3490
41
Surfing the Net
9.5
Surfing the Net
1.
Start a web browser on your computer.
2.
Enter in the address field the URL of the web page you
would like to visit, for instance avm.de/en.
The requested Internet page is opened and displayed.
FRITZ!Box 3490
42
Password Protection: Using FRITZ!Box Safely
10
Password Protection: Using FRITZ!Box Safely
Password protection for access to the user interface is a security feature of your FRITZ!Box. This section describes how to use a password
for the FRITZ!Box user interface and why you should use password
protection.
For additional security information on using the FRITZ!Box, see the
AVM website at en.avm.de/guide/security.
10.1
Login with Password: FRITZ!Box Procedures
The FRITZ!Box offers two ways to configure password protection:
•
•
FRITZ!Box password
FRITZ!Box user
The two login methods have the following properties:
Property
FRITZ!Box password
FRITZ!Box user
Password
There is a password needed to There are user accounts.
open the FRITZ!Box user interEvery FRITZ!Box user receives
face.
her or his own password for
opening the user interface.
Scope of access
With the FRITZ!Box password,
access to all contents and settings in the FRITZ!Box is permitted.
For each FRITZ!Box user, in the
user account you define which
contents and settings of the
FRITZ!Box the given user is allowed to access.
Kind of access
Login to the user interface is
permitted from devices located
in the home network of the
FRITZ!Box.
A FRITZ!Box user can also log
in to the FRITZ!Box user interface—with the appropriate user rights—from the Internet.
For instructions on configuring the FRITZ!Box password, see
the section Using a FRITZ!Box Password from page 44.
For instructions on configuring FRITZ!Box users, see the section Using FRITZ!Box Users from page 46.
FRITZ!Box 3490
43
Using a FRITZ!Box Password
Password Tips
•
Select a password with at least eight characters, which
includes capitals and lower-case letters as well as numerals and special characters.
See “Characters for Passwords” in the Help of the
FRITZ!Box user interface for more information about
which characters you’re allowed to use.
•
Be sure to keep your passwords in a safe place!
– Use the “Forgot password” push service, see Push
Services: Notification Services of the FRITZ!Box from
page 30. When you have forgotten a password, the
FRITZ!Box sends you an access link to the e-mail address you specified. You can assign a new password
using this link. In this case the settings of your
FRITZ!Box remain intact.
– Otherwise—if you lose your FRITZ!Box password—you
will have to restore the factory settings to the
FRITZ!Box and reconfigure all of the personal settings
for your Internet connection, your telephone system
and your home network; see page 53.
•
10.2
Recommendations for secure passwords (keys) are also
available on the Federal Office for Information Security
(Bundesamt für Sicherheit in der Informationstechnik)
website.
Using a FRITZ!Box Password
The basic method of logging in to the FRITZ!Box user interface
is to enter the FRITZ!Box password. With this password all users can open the user interface and access all of the
FRITZ!Box’s contents and settings.
Configuring the FRITZ!Box Password
FRITZ!Box 3490
1.
In the FRITZ!Box user interface, open the “System /
FRITZ!Box Users / Login to Home Network” menu.
2.
Select the option “Login with the FRITZ!Box password”.
44
Using a FRITZ!Box Password
3.
In the “FRITZ!Box password” field, enter the password
you specified.
For more information on the characters you may use for
the password, see the Help in the FRITZ!Box user interface.
4.
Save your changes by clicking “Apply”.
You will be directed to the welcome screen of your
FRITZ!Box.
5.
Enter your user name to log in to the user interface of
your FRITZ!Box.
Password protection is enabled in your FRITZ!Box.
With the FRITZ!Box password it is not possible to access the
FRITZ!Box from the Internet. For users who require access to
the FRITZ!Box via Internet, you must also set up an account
as a FRITZ!Box user; see page 46.
Quick Access to the Login Data
As soon as you have configured the FRITZ!Box password, the
upper navigation bar of the FRITZ!Box user interface will display the entry “Logged in”.
Click the blue triangle to control basic functions of your
FRITZ!Box log in:
•
Change Password
Using the “Change password” entry you can change the
FRITZ!Box password.
FRITZ!Box 3490
45
Using FRITZ!Box Users
•
Log Off
Click “Log Off” here to leave the FRITZ!Box user interface.
Log off of the FRITZ!Box user interface before you surf the
web with your browser. If you do not click on the
FRITZ!Box user interface for a period of longer than sixty
minutes, you will be logged off automatically.
10.3
Using FRITZ!Box Users
If you would like to access your FRITZ!Box from the Internet,
you have to configure password-protected login with
FRITZ!Box user accounts. Also use this login method if multiple users with different rights are to have access to the
FRITZ!Box.
A FRITZ!Box user opens the user interface of the FRITZ!Box by
entering her or his personal password. There she or he can
view and change those contents or settings for which she or
he has been granted access rights.
Configuring FRITZ!Box Users
You can set up as many as 18 user accounts in the FRITZ!Box.
Before you can select the “Login with FRITZ!Box user name
and password” method in the “System / FRITZ!Box Users /
Login to Home Network” menu, you have to set up a FRITZ!Box
user with the right to access the “FRITZ!Box Settings”.
Creating a FRITZ!Box User with the Right to Access Settings
1.
In the FRITZ!Box user interface, open the “System /
FRITZ!Box Users / User” menu.
2.
Click the “Add User” button.
3.
Enter a name, a valid e-mail address and a password for
the new user.
For more information on the characters you may use for
the password, see the Help on the FRITZ!Box user interface.
FRITZ!Box 3490
46
Using FRITZ!Box Users
4.
Specify whether or not the new FRITZ!Box user is allowed
to access from the Internet the FRITZ!Box contents for
which she or he has access rights.
Keep in mind that in order to access the FRITZ!Box from
the Internet, a corresponding service must also be enabled in the FRITZ!Box. For information on how to do
this, see the section Accessing the FRITZ!Box from the Internet from page 50.
5.
In the “Rights” area, specify for each FRITZ!Box user
which FRITZ!Box contents she or he is allowed to use.
Make sure that those users who are allowed to configure
settings on the FRITZ!Box are assigned at least the right
“FRITZ!Box settings”.
For more information on rights, see the section from
page 49.
6.
Save your entries by clicking “OK”.
The FRITZ!Box user account has been set up.
If you would like to use user accounts to log into the
FRITZ!Box from the home network as well, also perform
the following two steps:
7.
Switch to the “Login to Home Network” tab and select
the “Login with FRITZ!Box user name and password” option. Confirm your selection by clicking “Apply”.
You will be directed to the welcome screen of your
FRITZ!Box.
8.
Select your user name and enter the corresponding
password to log in to the user interface of your
FRITZ!Box.
The password protection for your FRITZ!Box is enabled as
soon as you configure the first user who is allowed to make
settings on the FRITZ!Box. Now you can set up more users.
FRITZ!Box 3490
47
Using FRITZ!Box Users
Setting Up More FRITZ!Box Users
1.
In the FRITZ!Box user interface, open the “System /
FRITZ!Box Users / User” menu.
A list of the FRITZ!Box user accounts is displayed. Click
the button after each list entry to view, change
, or
delete
the corresponding user account.
2.
Click the “Add User” button.
3.
Enter a name, a valid e-mail address and a password for
the new user.
For more information on the characters you may use for
the password, see the Help on the FRITZ!Box user interface.
4.
Specify whether or not the new FRITZ!Box user is allowed
to access from the Internet the FRITZ!Box contents for
which she or he has access rights.
Keep in mind in order to access the Internet, a corresponding service must also be enabled in the FRITZ!Box.
For information on how to do this, see the section
Accessing the FRITZ!Box from the Internet from page 50.
5.
In the “Rights” area, specify for each FRITZ!Box user
which FRITZ!Box contents she or he is allowed to use.
For more information on rights, see the section from
page 49.
6.
Save your entries by clicking “OK”.
The FRITZ!Box user account has been set up.
Do not create any user accounts for temporary users (like
weekend guests, for example) whom you would like to grant
Internet access over your FRITZ!Box temporarily. Use the
guest access of the FRITZ!Box over wireless LAN instead; see
page 117.
FRITZ!Box 3490
48
Using FRITZ!Box Users
Rights for FRITZ!Box Users
The rights define which contents of the FRITZ!Box a FRITZ!Box
user is allowed to access.
The rights checked in the user account are granted to the
FRITZ!Box user for access from the home network and—if enabled—also for access from the Internet; see page 50.
You can grant the following rights:
•
FRITZ!Box settings
A user with these rights can open the fritz.box or
myfritz.box view of the FRITZ!Box user interface. Here
she or he can see and edit all settings. Configuration
rights automatically include the right to access voice
messages, faxes, FRITZ!App Fon and the call list as well
as the right to control Smart Home devices.
A registered user cannot revoke these rights herself or
himself and cannot disable her or his own account.
•
Voice messages, faxes, FRITZ!App Fon and call list
A user with these rights can open the myfritz.box view.
There she or he can view faxes, the call list, FRITZ!App
Fon, and listen to voice messages.
•
Access to NAS contents
A user with this right can open the FRITZ!Box user interface fritz.nas. Here she or he can view the contents for
which she or has read rights and—if she or he has write
rights as well—edit these contents.
Access to NAS contents can be granted for all storage
media available on the FRITZ!Box or for one selected directory.
•
VPN
A user with this right can use her or his mobile device or
computer to establish a safe VPN connection to the
FRITZ!Box and its home network.
FRITZ!Box 3490
49
Using FRITZ!Box Users
Accessing the FRITZ!Box from the Internet
To be able to access your FRITZ!Box from the Internet, the following conditions must be fulfilled:
•
You have set up an account with the MyFRITZ! service;
see page 55. Your FRITZ!Box is registered with this MyFRITZ! account.
•
The option “Access from the Internet allowed” is enabled in your user account.
•
The option “Internet access to the FRITZ!Box via HTTPS
enabled” is selected in the “Internet / MyFRITZ!” menu,
or enabled in the “Internet / Permit Access / FRITZ!Box
Services” menu.
When the MyFRITZ! service is enabled this check mark is
set automatically.
A FRITZ!Box user who has been granted Internet access can
use the MyFRITZ! (myfritz.net) service to access the corresponding FRITZ!Box from any location. From the Internet she
or he can reach only those FRITZ!Box contents she or he can
also access from the home network.
For more information about MyFRITZ!, see the chapter
MyFRITZ!: Accessing the FRITZ!Box from Anywhere from
page 55.
For more information about HTTPS, see the chapter Access
from the Internet via HTTPS, FTP and FTPS from page 73.
How to Use FRITZ!Box User Accounts
FRITZ!Box 3490
•
As a FRITZ!Box user with all rights, you can control and
configure your FRITZ!Box at home from anywhere, and also view contents and download what you need.
•
If you set up a FRITZ!Box user account for every member
of the family, with at least the rights to access voice messages, faxes, FRITZ!App Fon and the call list, the entire
family can check the answering machine or view the call
list even when they’re away from home.
50
Using FRITZ!Box Users
•
With a FRITZ!Box user account that has only the right to
access a certain area of the NAS, you can grant your
friends Internet access to your latest vacation pictures,
for instance.
Preconfigured FRITZ!Box User: ftpuser
The first time you open the overview of user accounts under
“System / FRITZ!Box Users / Users”, the user “ftpuser” is already listed.
This is because the FRITZ!NAS service, in which the storage
media connected with the FRITZ!Box are summarized, can also be accessed over the protocols SAMBA and FTP. If you access FRITZ!NAS via Windows file sharing or an FTP client, your
users must be authenticated by entering “ftpuser”.
The preconfigured user account ensures smooth access to
FRITZ!NAS over SAMBA and FTP. Therefore it is important not
to delete or rename this user.
If you use only the login method with FRITZ!Box user name
and password to access your FRITZ!Box, you can also set up a
user account with NAS access rights.
You can delete the preconfigured ftpuser account only if you
“always” use your FRITZ!Box user account to access the
FRITZ!Box, be it from home or via the Internet. In every other
case deleting this user account will make it impossible to use
the NAS services of the FRITZ!Box, or allow only restricted use.
Quick Access to Your Own User Account
The upper navigation bar of the FRITZ!Box shows the name of
the FRITZ!Box user account with which the user is currently
logged in to the user interface.
FRITZ!Box 3490
51
Using FRITZ!Box Users
Click the blue triangle to control basic functions of this user
account:
•
Change e-mail address
Select the “Change e-mail address” entry to assign a different e-mail address to the current user account.
•
Change Password
With the “Change password” entry you can change the
password of the current user account.
•
Log Off
Click “Log Off” here to leave the FRITZ!Box user interface.
Log off of the FRITZ!Box user interface before you surf the
web with your browser. If you do not click on the
FRITZ!Box user interface for a period of longer than sixty
minutes, you will be logged off automatically.
Disabling FRITZ!Box Users
You can disable a user account without deleting it. The owner
of a disabled account can no longer access the FRITZ!Box contents.
You can neither delete nor disable the user account with
which you are currently logged in to the user interface of your
FRITZ!Box.
1.
In the FRITZ!Box user interface, open the “System /
FRITZ!Box Users / User” menu.
2.
Click the “Edit” button for the user account to be disabled.
3.
In the “User” area, remove the check mark in front of the
“User account enabled” option.
4.
Apply the change by clicking “OK”.
The user account has been disabled.
FRITZ!Box 3490
52
Forgot Password—What to Do
10.4
Forgot Password—What to Do
If you have forgotten your password for the user interface, for reasons
of security, you have to restore the factory settings to your FRITZ!Box.
You can avoid this by enabling the “Forgot password” push service
when you configure your FRITZ!Box.
Using the “Forgot Password” Push Service
With the push service functions you can have the FRITZ!Box
send you messages to a specified e-mail address. This kind of
notification is available for various FRITZ!Box functions; see
Push Services: Notification Services of the FRITZ!Box from
page 30.
When you enable the password protection of your FRITZ!Box,
it is a good idea to enable the “Forgot password” service in
the “System / Push Service” menu.
If you have forgotten your password, the FRITZ!Box sends you
an access link by e-mail. You can assign a new the password
using this link. The settings of your FRITZ!Box remain intact.
Restoring Factory Settings to the FRITZ!Box
Without a password for the user interface you have to restore
the factory settings to the FRITZ!Box. This means that all of
your settings will be discarded. Afterwards you will have to reconfigure your Internet connection and all personal network
and network device settings.
Here is how to restore the factory settings of the FRITZ!Box:
1.
Disconnect the FRITZ!Box from the power supply.
2.
Reconnect to the power supply after about five seconds
and wait until the “Power” LED lights up.
In the first ten minutes after restarting you can restore
the factory settings to the FRITZ!Box.
3.
FRITZ!Box 3490
Open the browser on a computer connected with the
FRITZ!Box by LAN or wireless LAN and enter fritz.box in
the address field.
53
“No login” Mode
4.
In the “Welcome to your FRITZ!Box” window, click “Forgot your password?” underneath the password query
and follow the instructions on the screen.
The FRITZ!Box is reset to the factory settings and then restarted. Afterwards you can once again access the
FRITZ!Box user interface.
5.
After restarting, reconfigure the FRITZ!Box over the user
interface or load your saved settings to the FRITZ!Box;
see page 33.
This concludes the reset of the FRITZ!Box.
10.5
“No login” Mode
From within the home network you can operate the FRITZ!Box
user interface without enabling password protection. This
means that every user who accesses the interface of your
FRITZ!Box can view and change all information and settings.
In the “No login” mode, your private information is not sufficiently protected from malicious programs or unwelcome activities. Therefore we urgently advise against using the
FRITZ!Box without password protection!
Protect your FRITZ!Box by defining a password for the
FRITZ!Box user interface. To do this, go to the “System /
FRITZ!Box Users / Login to Home Network” menu and select
one of the password protection methods.
For comprehensive information about logging in to the
FRITZ!Box with a password, see the sections Using FRITZ!Box
Users from page 46 and Using a FRITZ!Box Password from
page 44.
FRITZ!Box 3490
54
MyFRITZ!: Accessing the FRITZ!Box from Anywhere
11
MyFRITZ!: Accessing the FRITZ!Box from Anywhere
MyFRITZ! is a web service from AVM, with which you can access your
FRITZ!Box from anywhere in the world over the Internet, just as if you
were at home. This chapter describes what MyFRITZ! does and how to
configure MyFRITZ!.
Why MyFRITZ!?
Using an active Internet connection on any computer, tablet
or smartphone, with MyFRITZ! accessing your FRITZ!Box from
anywhere is safe and simple. The following areas of your
FRITZ!Box are accessible:
•
FRITZ!NAS: Photographs, music and documents located
on the storage media connected to the FRITZ!Box are
available anywhere via MyFRITZ!.
With MyFRITZ! and FRITZ!NAS your FRITZ!Box offers a
“personal cloud service” in which all of your data are located safely at home. Data transmission is encrypted;
see page 60.
•
FRITZ!Box user interface: With MyFRITZ! you can open the
user interface of your FRITZ!Box from anywhere and configure settings.
Exactly which data are available to you depends on the rights
set in your FRITZ!Box user account; see page 49.
11.1
Configuring MyFRITZ!
The MyFRITZ! service can be used only with a MyFRITZ! account. Register your MyFRITZ! with this FRITZ!Box account.
Once your FRITZ!Box is registered with your MyFRITZ! account,
the FRITZ!Box determines the public IP address each time it is
changed and conveys it to the MyFRITZ!. The FRITZ!Box can be
reached at this IP address in the Internet from anywhere in
the world. When you log in to MyFRITZ! you will be forwarded
to the FRITZ!Box using the IP address.
FRITZ!Box 3490
55
Configuring MyFRITZ!
Creating a MyFRITZ! Account
To set up a MyFRITZ! account, use a computer that fulfills the
following requirements:
•
•
The computer is connected with the Internet.
You can access your e-mail on this computer.
Set up the MyFRITZ! account in the FRITZ!Box user interface:
1.
Open the FRITZ!Box user interface; see page 25.
2.
Select “Internet / MyFRITZ!”.
3.
Select “Create a new MyFRITZ! account”.
4.
Enter your e-mail address.
If you are already configured as a FRITZ!Box user (see
page 46), enter here the e-mail address you use for the
user account.
5.
Assign a MyFRITZ! password that’s easy for you to remember. Also note the additional password tips in the
section Login with Password: FRITZ!Box Procedures from
page 43.
When a password is defined it is displayed in clear text.
Once it has been saved, every time it is entered it will be
displayed encoded.
6.
If you do not have a FRITZ!Box user account yet, you will
be prompted to set one up by assigning a user name and
an additional password.
If you already have a FRITZ!Box user account, follow the
instructions in the FRITZ!Box user interface.
For security reasons, access to the FRITZ!Box from the Internet is possible only for users with a FRITZ!Box user account.
7.
FRITZ!Box 3490
You receive an e-mail from MyFRITZ! containing a registration link. If possible, open the e-mail on the computer
on which you began setting up the account. Click the
registration link.
56
Using MyFRITZ!
8.
You are forwarded to the MyFRITZ! website, where you
are prompted to read the terms of use and activate the
account.
Once the account has been activated successfully, you will
end up back on your FRITZ!Box user interface.
Now the FRITZ!Box is registered with your MyFRITZ! account.
On the MyFRITZ! page of the FRITZ!Box user interface the options “MyFRITZ! enabled for this FRITZ!Box” and “Internet access to the FRITZ!Box via HTTPS enabled” are selected.
Click “Refresh status” if the status of your MyFRITZ! account is
marked with a red icon.
11.2
Using MyFRITZ!
As soon as you have created a MyFRITZ! account and registered your FRITZ!Box with the account, you can begin using
the MyFRITZ! service.
You can reach your FRITZ!Box from anywhere by opening the
myfritz.net website in any web browser.
If you use a smartphone or a tablet, the MyFRITZ!App from
AVM offers you simple access to your FRITZ!Box at home.
MyFRITZ! in the Web Browser
1.
Open the myfritz.net website.
2.
Log in with your e-mail address and your MyFRITZ! password.
3.
Click the “To My FRITZ!Box” button.
4.
To register with your FRITZ!Box, enter the data of your
FRITZ!Box user account.
You will be directed to the MyFRITZ! page of your FRITZ!Box.
Here you have access to the FRITZ!Box contents that are released for sharing in your FRITZ!Box user account; see page 49.
FRITZ!Box 3490
57
Using MyFRITZ!
MyFRITZ! over a Smartphone or Tablet
With the MyFRITZ!App from AVM you can use the MyFRITZ!
web service on the following devices:
•
Android smartphones or Android tablets with Google
Android 2.2 or later
•
iPhone (model 3GS or later) or iPod touch (3rd generation or higher) or iPad with iOS 5.0 or later
The MyFRITZ!App is available in the Google Play Store and the
Apple App Store.
For more information on the apps from AVM, go to
en.avm.de/products/fritzapps.
During configuration, your smartphone or tablet must be connected with the FRITZ!Box over wireless LAN. After setup you
can use the MyFRITZ!App no matter whether you’re at home or
on the go.
1.
Load the MyFRITZ!App to your device.
2.
Connect your smartphone or tablet with your FRITZ!Box
via wireless LAN.
3.
Open the MyFRITZ!App.
4.
To register with your FRITZ!Box, enter the data of your
FRITZ!Box user account. These are your e-mail address or
your FRITZ!Box user name plus the corresponding password.
You will be directed to the MyFRITZ! page of your FRITZ!Box.
Here you have access to the FRITZ!Box contents that are released for sharing in your FRITZ!Box user account; see
page 49.
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58
Using MyFRITZ!
MyFRITZ! in the Home Network
MyFRITZ! can also be used over the web browser of any device
in the home network that is connected with the FRITZ!Box.
1.
Enter myfritz.box in the address field of your browser.
2.
Log in to your FRITZ!Box.
Depending on the login method you set for the home
network, you must enter the FRITZ!Box password, or the
user name and the password of the FRITZ!Box user account.
You will be directed to the MyFRITZ! page of your FRITZ!Box. In
this case no login to MyFRITZ! is required.
If you logged in with the FRITZ!Box password, you now have
access to all of the contents stored on your FRITZ!Box.
If you logged in using the information for your FRITZ!Box user
account, the MyFRITZ! page will show those contents of your
FRITZ!Box to which you have access rights.
Multiple FRITZ!Boxes
You can register multiple FRITZ!Boxes with one MyFRITZ! account.
•
Every FRITZ!Box is registered with the MyFRITZ! account
over its own user interface.
From the “Internet / MyFRITZ!” menu, select the setting
“Register the FRITZ!Box with an existing MyFRITZ! account”.
•
FRITZ!Box 3490
When you log in to MyFRITZ!, all registered devices will
be displayed.
59
Security with MyFRITZ!
11.3
Security with MyFRITZ!
For the following MyFRITZ! activities the HTTPS security protocol is used:
•
•
•
setting up a MyFRITZ! account with myfritz.net
•
accessing the user interface of the FRITZ!Box over
myfritz.net and over the MyFRITZ!App.
registration of the FRITZ!Box with the MyFRITZ! account
accessing the MyFRITZ! page of your FRITZ!Box over
myfritz.net
The FRITZ!Box generates its own HTTPS certificate. Because
this certificate does not come from a certification authority
preconfigured in common browsers, you have to confirm in
your web browser or in the MyFRITZ!App that the connection
should be established nevertheless. Firefox and Internet Explorer will remember your confirmation and refrain from
showing any further warnings.
The HTTP protocol is used to update the IP address with the
MyFRITZ! web service each day. The password is never transmitted as clear text.
For further details on the HTTPS and HTTP protocols, see the
section Access from the Internet via HTTPS, FTP and FTPS from
page 73.
FRITZ!Box 3490
60
FRITZ!Box as an Internet Router
12
FRITZ!Box as an Internet Router
The FRITZ!Box connects computers in your home network with the Internet. This chapter explains the possibilities presented by using the
FRITZ!Box as an Internet router and how to take advantage of them.
12.1
Parental Controls: Access Profiles for Internet Use
Using access profiles you can control the use of the Internet
by devices in your network.
Access Profiles
Settings for Internet Use
The following settings for Internet use are defined in an access profile:
Setting
Description
Online time
The online time specifies when and for
how long Internet access is permitted.
Permitted websites
Using filter lists you can specify which
websites may be accessed.
Internet access through net- You can specify which network appliwork applications
cations are allowed to communicate
over the Internet.
Preconfigured and Own Access Profiles
•
In the FRITZ!Box there are four preconfigured access profiles.
•
You can create and configure many access profiles of
your own.
No Network Device without Access Profile
•
FRITZ!Box 3490
Network devices that log in to the home network for the
first time are automatically assigned the preconfigured
“Standard” access profile. As soon as a network device
is registered in the home network you can assign a different access profile.
61
Parental Controls: Access Profiles for Internet Use
•
Network devices that log in to the FRITZ!Box guest network are automatically assigned the “Guest” access profile. This is the only access profile possible in the guest
network.
Preconfigured Access Profiles
In the FRITZ!Box there are four preconfigured access profiles
available for use.
The “Standard” Access Profile
FRITZ!Box 3490
Property
Description
Limitations
In the factory settings the “Standard” profile is allowed to do everything. There are no restrictions
on time or activity.
Changeable
The “Standard” profile can be
changed.
Automatic assignment
Network devices that register with
the FRITZ!Box for the first time are
automatically assigned the “Standard” profile.
Standard
Unknown network devices can only receive the “Standard” profile.
Unknown network devices are devices that have not registered with
the FRITZ!Box, but should already
have been configured in the
FRITZ!Box and have parental controls configured.
No budget
No shared budget can be configured in the “Standard” profile.
62
Parental Controls: Access Profiles for Internet Use
The “Guest” Access Profile
Property
Description
Limitations
The profile has the following settings configured upon delivery:
•
There are no time restrictions.
•
HTTPS queries are permitted.
•
The web pages indexed by the
German federal government
(BPjM) will be filtered.
•
Surfing and mail are allowed.
Web access is blocked for all
other network applications.
Changeable
The “Guest” profile can be
changed.
Automatic assignment
Network devices that are connected with the FRITZ!Box via the guest
access receive the “Guest” profile.
Single access profile
This is the only access profile
available for the guest access.
No budget
No shared budget can be configured in the “Guest” profile.
The “Unlimited” Access Profile
Property
Description
Limitations
This profile allows unrestricted use
of the Internet.
Changeable
The “Unlimited” profile cannot be
changed.
The “Blocked” Access Profile
FRITZ!Box 3490
Property
Description
Limitations
This profile blocks Internet use.
Changeable
The “Blocked” profile cannot be
changed.
63
Parental Controls: Access Profiles for Internet Use
Online time
The online time is defined as follows:
Setting
Description
Period
On a timetable you define when the Internet
connection may be used.
Online time
For each day of the week you define how long
the Internet is allowed to be used.
Shared budget
You decide and define whether all network
devices that use the same access profile must
share this online time limit. For the preconfigured “Standard” and “Guest” access profiles,
no budget sharing is permitted.
Example:
For a child you can configure an access profile to be assigned
to all of the child’s network devices. The online time in the access profile could look something like this example:
Monday and Wednesday
from 2 pm to 9 pm; no more than 3
hours each day
Tuesday, Thursday and Fri- from 6 pm to 9 pm; no more than 3
day
hours each day
Saturday and Sunday
from 10 am to noon; and from 4 pm to
10 pm; no more than 5 hours each day
Shared budget
yes
all devices (computer, game console,
smartphone, etc.) share the online time
Permitted Websites
Access to web sites with inappropriate content can be
blocked using filters. The following filtering options are available:
•
FRITZ!Box 3490
Prevent HTTP queries: You can prevent HTTPS queries.
HTTPS is used, for instance, to open Facebook, Gmail
and online banking.
64
Parental Controls: Access Profiles for Internet Use
•
Permit websites with a whitelist:
– The whitelist is a filter list that should be used when
access should be limited to just a few websites.
– Access to web pages entered in the whitelist is permitted.
– When a whitelist is used, only those websites included in the list can be opened, and no others.
•
Block websites with a blacklist:
– The blacklist is a filter list that should be used when
access to most websites is to be permitted, and the
number of blocked web sites is relatively small.
– Access to web pages entered in the blacklist is
blocked.
– BPjM module: The blacklist can integrate the BPjM
list of websites with adult content issued by the German federal government.
– If the blacklist is used, no website can be opened by
entering its IP address. This is also true for web sites
that are not included in the blacklist.
– For applications that address websites only directly
via the IP address, for instance virus scanner update
software, the relevant IP addresses can be released
for access by entering them in the exception list of
“Permitted IP addresses”.
Internet Access by Network Applications
You can list network applications for which you would like to
block communication with the Internet. For instance, you can
prohibit file sharing programs or online games from communicating over the Internet.
FRITZ!Box 3490
65
Parental Controls: Access Profiles for Internet Use
Configuring Parental Controls
Requirements
The “Internet / Filters” menu is available only if you have set
up the Internet connection in the FRITZ!Box and already established an Internet connection.
Limitations
The “Internet / Filters” menu is not available if you have configured the FRITZ!Box as IP client. In this case, use the corresponding functions of the router whose Internet connection is
being shared.
Preparations
•
Configure the access profiles required for the members
of the home network; see Configuring an Access Profile
on page 67.
•
Prepare the filter lists if you would like to use filter lists;
see Editing Filter Lists from page 67.
•
If desired, add the list of network applications; see
Adding Network Applications from page 68.
Configuring Parental Controls for Network Devices
FRITZ!Box 3490
1.
Open the FRITZ!Box user interface; see page 25.
2.
Select the “Internet / Filters” menu.
3.
Select a network device on the “Parental Controls” tab.
4.
Click the
5.
Select the access profile to be applied to the network device and then click “OK”.
button.
66
Parental Controls: Access Profiles for Internet Use
Configuring an Access Profile
Requirements
The “Internet / Filters” menu is available only if you have set
up the Internet connection in the FRITZ!Box and already established an Internet connection.
Limitations
The “Internet / Filters” menu is not available if you have configured the FRITZ!Box as an IP client. In this case, use the corresponding functions of the router whose Internet connection
is being shared.
Setting up an access profile
1.
Open the FRITZ!Box user interface; see page 25.
2.
Select the “Internet / Filters” menu.
3.
Select the “Access Profiles” tab.
4.
Click
5.
Configure the settings for the access profile in the “New
Access Profile” window. Use the FRITZ!Box Help.
.
Editing Filter Lists
Requirements
The “Internet / Filters” menu is available only if you have set
up the Internet connection in the FRITZ!Box and already established an Internet connection.
Limitations
The “Internet / Filters” menu is not available if you have configured the FRITZ!Box as anIP client. In this case, use the corresponding functions of the router whose Internet connection
is being shared.
FRITZ!Box 3490
67
Parental Controls: Access Profiles for Internet Use
Editing a Filter List
1.
Open the FRITZ!Box user interface; see page 25.
2.
Select the “Internet / Filters” menu.
3.
Select the “Lists” tab.
4.
Click the
5.
Select the list you would like to edit and then click “Edit”.
6.
Edit the list in the window that opens.
button.
Adding Network Applications
Requirements
The “Internet / Filters” menu is available only if you have set
up the Internet connection in the FRITZ!Box and already established an Internet connection.
Limitations
The “Internet / Filters” menu is not available if you have configured the FRITZ!Box as an IP client. In this case, use the corresponding functions of the router whose Internet connection
is being shared.
Adding a Network Application
FRITZ!Box 3490
1.
Open the FRITZ!Box user interface; see page 25.
2.
Select the “Internet / Filters” menu.
3.
Select the “Lists” tab.
4.
Click
5.
In the “Network Application” window, enter the network
application you would like to add to the list.
.
68
Parental Controls: Access Profiles for Internet Use
AVM FRITZ!Box Parental Controls for Windows Users
In the Windows operating systems (Windows 8, Windows 7
and Windows XP), parental controls can be also configured
for each individual Windows user.
You will need the “AVM FRITZ!Box Parental Control” software
if multiple Windows users with different rights in the Internet
are sharing a single computer. The “AVM FRITZ!Box Parental
Control” software detects the various Windows users.
AVM FRITZ!Box Parental Control
•
The AVM FRITZ!Box software can be downloaded free of
charge from the AVM website.
•
The AVM FRITZ!Box parental control software must be installed on every Windows computer on which users are
configured who are to be protected by parental controls.
•
AVM FRITZ!Box parental controls is installed on the computer as a service. The service must be enabled at all
times. If it is not enabled, the FRITZ!Box will not detect
the user accounts. Windows users that are not detected
are treated like user accounts without any parental controls.
Downloading AVM FRITZ!Box Parental Controls from the AVM
Websites
1.
Open the AVM website: avm.de/en.
2.
Select “Service”.
3.
Scroll to the “More Services” area.
4.
Click on “FTP Server”.
This will take you to AVM’s FTP server.
FRITZ!Box 3490
5.
Select “fritz.box”.
6.
Select “tools”.
7.
Select “Parental Control”.
8.
Select “English”.
9.
Click the exe file and save the program on your computer.
69
Port Forwarding: Making Computers Accessible from the Internet
Configuring Parental Control for Windows Users
12.2
1.
Open the FRITZ!Box user interface; see page 25.
2.
Select the “Internet / Filters” menu.
3.
Select a Windows user on the “Parental Controls” tab.
4.
Click the
5.
Select the access profile to be applied to the Windows
user and then click “OK”.
button.
Port Forwarding: Making Computers Accessible from the Internet
With default settings in the FRITZ!Box, programs on your computer and LAN cannot be accessed from the Internet. For applications like online games and file sharing software or server services like HTTP, FTP, VPN, terminal and remote access
servers, you have to make your computer accessible for other
Internet users.
Port Forwarding
Using port forwarding you allow incoming connections from
the Internet. By releasing certain ports for incoming connections, you grant controlled access to the computers in your
network to other Internet users.
The following port forwarding methods are possible in the
FRITZ!Box:
PING
IPv4:
The FRITZ!Box responds to ping inquiries from
the Internet addressed to the IPv4 address of the
FRITZ!Box.
IPv6:
The FRITZ!Box responds to ping inquiries from
the Internet addressed to the IPv6 address of the
FRITZ!Box. Additionally, you can set up PING6
port forwarding rules for each computer in the
home network since each computer has its own
globally valid IPv6 address.
FRITZ!Box 3490
70
Port Forwarding: Making Computers Accessible from the Internet
TCP
IPv4:
UDP
Within IPv4 networks you can open the FRITZ!Box
firewall for the protocols TCP and UDP when entering the port range. One port can be opened for
exactly one computer.
IPv6:
Within IPv6 networks you can open the FRITZ!Box
firewall for the protocols TCP and UDP when entering the port range. One port can be opened for
each computer in the network.
ESP
IPv4:
GRE
Within IPv4 networks you can open the firewall
for the two protocols ESP and GRE, which do not
use ports.
Exposed host
IPv4:
(Open firewall
completely)
Within IPv4 networks you can open the firewall
completely for one computer. This computer is
then no longer protected by the FRITZ!Box firewall. If individual ports are already open for other
computers, then data packets for these ports are
not forwarded to the exposed host, but to the
other computer instead.
IPv6:
Within IPv6 networks you can open the firewall
completely for each computer. These computers
are then no longer protected by the FRITZ!Box
firewall.
Setting Up Port Forwarding in the FRITZ!Box
FRITZ!Box 3490
•
IPv4: Port forwarding for IPv4 is set up in the “Internet /
Permit Access” menu, on the “Port Forwarding” page.
•
IPv6: Enable the advanced view. Port forwarding for IPv6
is also set up in the “Internet / Permit Access” menu, on
the “IPv6” page.
71
Dynamic DNS: Name instead of IP Address
Determining the IPv4 Address for Accessing the FRITZ!Box
If you have enabled ports for forwarding in the FRITZ!Box, other Internet users can access your computers at the IP address
assigned to your FRITZ!Box by the Internet service provider.
This is a public IPv4 address.
Here is how to determine the public IPv4 address of the
FRITZ!Box:
1.
Open any Internet page in order to establish an Internet
connection.
2.
Open the FRITZ!Box user interface and enable the advanced view in the user interface.
3.
The FRITZ!Box’s public IPv4 address is displayed on the
“Overview” page in the “Connections” area.
Can always be reached, even when the IP address changes
Every time the Internet connection is interrupted, the Internet
service provider re-assigns the IP address. The IP address
may change in the process. Therefore it is a good idea to use
MyFRITZ! or dynamic DNS so that the IP address can always
be reached under the same name. For more information
about MyFRITZ!, see the chapter MyFRITZ!: Accessing the
FRITZ!Box from Anywhere on page 55. For more information
about dynamic DNS, see the section Dynamic DNS: Name instead of IP Address on page 72.
12.3
Dynamic DNS: Name instead of IP Address
Dynamic DNS is an Internet service that makes it possible for
the FRITZ!Box to remain accessible from the Internet at all
times under a fixed name, even though the public IP address
changes.
Dynamic DNS can be used as an alternative to MyFRITZ!. Both
services can be used in parallel.
You must register with a dynamic DNS provider to use this
service. When you register, you agree on the fixed name (domain name) at which your FRITZ!Box should be accessible
from the Internet. You also define a user name and password.
FRITZ!Box 3490
72
Access from the Internet via HTTPS, FTP and FTPS
Every time the IP address changes, the FRITZ!Box transmits
the new IP address to the dynamic DNS provider in the form of
an update request. Then the domain name is assigned to the
current IP address by the dynamic DNS provider.
Setting Up Dynamic DNS in the FRITZ!Box
12.4
1.
Open the FRITZ!Box user interface; see page 25.
2.
Enable the advanced view.
3.
Select the “Internet / Permit Access” menu.
4.
Select the “Dynamic DNS” page and set up dynamic
DNS. See the Help available in the FRITZ!Box user interface for more information.
Access from the Internet via HTTPS, FTP and FTPS
Over the Internet it is possible to access the user interface of
the FRITZ!Box. With a laptop, smartphone or tablet PC you can
configure settings in the FRITZ!Box user interface.
Requirements for Access over the Internet
•
Access to the user interface: Every user who would like
to access the FRITZ!Box externally from the Internet requires a FRITZ!Box user account which is authorized for
access from the Internet.
•
Access to storage: Every user who would like to access
the storage of the FRITZ!Box externally from the Internet
requires a FRITZ!Box user account with the right to access the contents on the storage media from the Internet.
•
The protocols for the desired access must be enabled in
the FRITZ!Box.
HTTPS, FTP and FTPS
The protocols HTTPS, FTP and FTPS are used for access over
the Internet.
FRITZ!Box 3490
73
Access from the Internet via HTTPS, FTP and FTPS
•
HTTPS (Hypertext Transfer Protocol Secure)
HTTPS is an Internet protocol for bug-proof communication between the web server and the browser in the
World Wide Web.
Enable this protocol to allow access to the FRITZ!Box
from the Internet.
•
FTP (File Transfer Protocol)
FTP is a network protocol for transmitting files in IP networks.
Enable this protocol to allow access by FTP to the
FRITZ!Box storage media from the Internet.
•
FTPS (FTP over SSL)
FTPS is a method for encrypting the FTP protocol.
Enable this protocol to secure transmission over FTP.
Enabling HTTPS, FTP and FTPS in the FRITZ!Box
FRITZ!Box 3490
1.
Open the FRITZ!Box user interface; see page 25.
2.
Enable the advanced view.
3.
Select the “Internet / Permit Access” menu.
4.
Select the “FRITZ!Box Services” page and enable the
protocols you need. See also the Help on the user interface.
74
Prioritization: Right of Way for Internet Access
12.5
Prioritization: Right of Way for Internet Access
Prioritization is a function you can use to specify that network
applications and network devices be treated with higher or
lower priority when they access the Internet connection. For
example, you may wish to ensure that applications like IPTV
and video on demand are always treated with higher priority
than other applications. You can also specify that file-sharing
applications like eMule and BitTorrent always have to wait behind online games.
Categories for Prioritization
There are three categories for prioritization: “Real-time applications”, “Prioritized applications” and “Background applications”.
Network applications and network devices are assigned to
the categories using rules.
Real-time Applications
This category is suitable for applications with high demands
on transmission speed and reaction times (for example, IPTV
or video on demand).
FRITZ!Box 3490
•
Network applications of this category always have priority over other applications accessing the Internet at the
same time.
•
When the Internet connection is working at full capacity,
the network packets of the applications of this category
will always be sent first. In this case data from network
applications assigned to other categories will be transmitted later.
•
If multiple network applications are assigned to this category, then they must share the available capacity.
•
Whenever Internet telephony is included in this category, this application always has the highest priority, even
over other real-time applications.
75
Prioritization: Right of Way for Internet Access
Prioritized Applications
This category is suitable for applications that require a fast reaction time (for example, company access, terminal applications, games).
•
For network applications prioritized in this category,
90% of the FRITZ!Box’s upload bandwidth is available,
as long as no application from the “Real-time applications” category requires bandwidth. The remaining 10%
of the upload bandwidth is available for applications
that are prioritized in lower categories or not prioritized
at all.
•
If multiple network applications are assigned to the “Prioritized applications” category, then they must share
the available capacity.
Background Applications
This category is suitable for applications that do not require
any high transmission speed and which are not time-critical
(for example, peer-to-peer services or automatic updates).
•
Network applications assigned to this category are always treated with the lowest priority when the Internet
connection is working at full capacity. So whenever an
application from a different category or a non-prioritized
application requires the entire bandwidth, all background applications must wait until bandwidth capacity
becomes available again.
•
If no other network applications are active, then the
background applications receive the entire bandwidth.
Prioritization Method in the FRITZ!Box
The following techniques are used in the FRITZ!Box to send
data packets according to their prioritization:
•
Change in the order in which packets are sent to the Internet (upstream direction)
The order of the packets the FRITZ!Box receives from the
Internet (downstream direction) cannot be changed.
FRITZ!Box 3490
76
VPN: Remote Access to the Home Network
•
Discard low-priority packets in order to ensure the transmission of higher-priority packets. This technique is
used whenever more packets are supposed to be sent to
the Internet than the upstream transmission rate of the
Internet connection allows.
•
As long as no packets are being sent from higher-priority
applications, the full transmission rate of the Internet
connection is available for low-priority packets.
Configuring Prioritization in the FRITZ!Box
12.6
1.
Open the FRITZ!Box user interface; see page 25.
2.
Enable the advanced view.
3.
Configure prioritization in the “Internet / Filters / Prioritization” menu.
VPN: Remote Access to the Home Network
Via a VPN (Virtual Private Network) a secure remote access to
the network of the FRITZ!Box can be established.
VPN in the FRITZ!Box
FRITZ!Box 3490
IPSec
VPN in the FRITZ!Box is based on the IPSec
standard.
Computer-LAN
Computer-LAN linkup: VPN connections can
be configured for individual remote computers.
LAN-LAN
LAN-LAN linkup: VPN connections can be
configured for remote networks.
Eight simultaneous
connections
FRITZ!Box supports a maximum of eight simultaneous VPN connections.
77
VPN: Remote Access to the Home Network
Configuration software The configuration files for the VPN connections are created using a separate program.
The program is provided free of charge and
can be downloaded from the AVM website.
FRITZ!Box user
For FRITZ!Box users who have the right to
access the FRITZ!Box via VPN, no further
settings must be configured. All required
VPN settings are included in the user account.
VPN client
A free VPN client for individual computers
can also be downloaded from the AVM website.
The AVM website offers a Service Portal which presents comprehensive information on VPN in general and in connection
with the FRITZ!Box. Visit this portal to obtain more detailed information.
avm.de/en/vpn
Configuring VPN in the FRITZ!Box
1.
Open the FRITZ!Box user interface; see page 25.
2.
Enable the advanced view.
3.
Select the “Internet / Permit Access” menu.
4.
Select the “VPN” page.
See also the Help available in the FRITZ!Box user interface for
assistance with configuring VPN.
Supplementary Software for VPN
All of the information required for a VPN is saved in a configuration file. The terminals involved in any VPN must receive
this file.
Individual computers that are networked over a VPN require a
VPN client.
•
The “Configure FRITZ!Box VPN Connection” Wizard
AVM provides the “Configure FRITZ!Box VPN Connection”
software for creating configuration files. This program is
a Wizard that takes you step by step through the VPN
FRITZ!Box 3490
78
Freely Selectable DNS Servers
configuration. All of the necessary VPN settings, like the
encryption method and access rules, are set automatically. The resulting configuration files must be imported
to the terminals of the VPN tunnel. At the terminal with
the FRITZ!Box the configuration file is then imported to
the FRITZ!Box. The VPN parameters in these files can be
adjusted manually to connect to products by other manufacturers.
•
The “FRITZ!VPN” VPN client
AVM offers the “FRITZ!VPN” software as a VPN client.
Both the Wizard and the client can be downloaded free of
charge from the VPN Service Portal on the AVM website:
avm.de/en/vpn
12.7
Freely Selectable DNS Servers
DNS servers are preset in the FRITZ!Box for IPv4 and IPv6.
These are the DNS servers assigned by the Internet service
provider.
For both IPv4 and IPv6, the preset DNS server can be replaced
by a free DNS server. Free DNS servers include, for instance,
OpenDNS and Google DNS.
Here is how to change the DNS server entry:
The “DNSv6” page is displayed only if you enabled IPv6 support for the FRITZ!Box on the “IPv6” page.
FRITZ!Box 3490
1.
Open the FRITZ!Box user interface; see page 25.
2.
Enable the advanced view.
3.
Change the settings for the DNS servers.
79
DNSSEC: Security for DNS Queries
12.8
DNSSEC: Security for DNS Queries
DNSSEC is short for Domain Name System Security Extensions. As the name says, this is an extension of DNS, the domain name system.
DNSSEC ensures that both the DNS server and the information returned by the DNS server are authentic, or genuine.
Security with DNSSEC
When a home user surfs the web, she or he sends queries to
the Internet by entering URLs in the address line of the browser. A URL is the name of a website that is easy to remember,
for instance avm.de/en. Every query is sent to the DNS server
first. The DNS server resolves the URL into the corresponding
IP address. There is one unique IP address for every URL.
The home user relies on the authenticity of the IP address returned by the DNS server. Authentic means that the response
is the IP address of the desired website, and not a faked IP
address that leads to a fake website. DNSSEC can ensure that
the returned addresses are authentic.
Support with the FRITZ!Box
The FRITZ!Box supports DNSSEC queries over UDP.
The FRITZ!Box has a DNS proxy. The computers in the home
network use the FRITZ!Box as a DNS server. The FRITZ!Box forwards DNSSEC queries from the home network to the Internet. The FRITZ!Box forwards DNSSEC responses from the Internet to the home network. The DNSSEC information must be
validated on the computer in the home network. For this DNSSEC must be supported in the operating system.
FRITZ!Box 3490
80
IPv6: The New Internet Protocol
12.9
IPv6: The New Internet Protocol
IPv6 stands for Internet protocol version 6 and is the successor to IPv4.
The FRITZ!Box supports the new IPv6 web protocol and can
establish IPv6 connections:
•
IPv6 support can be switched on in the FRITZ!Box user
interface.
•
For simultaneous use of IPv6 and IPv4, the FRITZ!Box
supports dual-stack and dual-stack lite. This means that
the FRITZ!Box can communicate with both IPv4 and IPv6
domains in the Internet.
•
The FRITZ!Box supports native IPv6 and IPv6 with a tunnel protocol. Native IPv6 means that your Internet service provider supports IPv6 directly on your line.
IPv6-Capable Services in the Home Network
•
•
•
FRITZ!NAS access via SMB or FTP/FTPS
•
The globally valid prefix is distributed via router advertisement.
•
For guest access to the wireless LAN, the home network
and wireless guests are separated by IPv6 subnetworks.
•
•
UPnP, UPnP AV media server
Access to the user interface with http or https over IPv6
The DNS resolver of the FRITZ!Box supports queries for
IPv6 addresses (AAAA records) and can query the upstream DNS resolver of the Internet service provider over
IPv6.
Automatic provisioning (TR-064)
IPv6-Capable Services in the Internet
FRITZ!Box 3490
•
•
FRITZ!NAS access via FTPS
•
Automatic provisioning (TR-069)
Completely closed firewall to protect against unwanted
data from the Internet (Stateful Inspection Firewall)
81
Mobile Network: Replacing Faulty DSL
•
•
•
Time synchronization over NTP (Network Time Protocol)
Remote access via https
Dynamic DNS via dyndns.org and namemaster.de
Configuring IPv6 in the FRITZ!Box
1.
Open the FRITZ!Box user interface; see page 25.
2.
Enable the advanced view.
3.
Select the “Internet / Account Information” menu.
4.
Select the “IPv6” page and set up IPv6 in the FRITZ!Box.
See the Help available in the FRITZ!Box user interface for
more information.
Configuring IPv6 on the Computer
You can establish connections in the IPv6 range of the Internet only if IPv6 is installed and enabled on the computers in
your home network.
•
IPv6 is already installed and enabled in the Windows 7
and Windows Vista operating systems.
•
IPv6 is not installed and enabled in standard
Windows XP. You must install and enable IPv6 in order to
use it. The IPv6 installation requires Service Pack 2 for
Windows XP.
•
IPv6 has been available in the Mac OS X operating systems since Mac OS 10.
12.10 Mobile Network: Replacing Faulty DSL
Internet access over the mobile telephone network can be set
up so that the mobile telephone connection is established
automatically whenever the DSL connection fails. This guarantees Internet access even when the DSL connection is fails.
A USB modem for mobile Internet access (UMTS/HSPA) and a
SIM card from a mobile communications provider are required for this. The FRITZ!Box supports UMTS/HSPA modems
from various manufacturers.
FRITZ!Box 3490
82
LISP: FRITZ!Box as a LISP Router
Here is how to set up the mobile telephone connection as a
substitute upon DSL failure:
1.
Insert the USB modem in the USB port on the FRITZ!Box.
2.
Open the FRITZ!Box user interface; see page 25.
In the “Internet” menu, the sub-menu “Mobile Communications” is displayed.
The “Mobile Communications” menu is not available
until the UMTS/HSPA modem has been connected to the
USB port of the FRITZ!Box.
3.
Select the setting “Automatically enable the mobile connection when the DSL connection is disrupted”.
4.
Configure the settings for your Internet connection over
the mobile communications network. In the Help of the
FRITZ!Box user interface you can find detailed instructions.
Access to the Internet is now guaranteed, even when the DSL
connection fails.
As soon as the DSL connection is stable and available for at
least 30 minutes, the connection will be switched back to
DSL.
12.11 LISP: FRITZ!Box as a LISP Router
LISP is a routing architecture which separates information
about location and identity. There are two IP addresses: one
for the location and one for the identity.
The FRITZ!Box can be configured as a LISP router.
FRITZ!Box 3490
•
This chapter address system administrators.
•
•
It presents a short introduction to LISP.
•
This section includes instructions on how to configure
the FRITZ!Box as a LISP router.
You receive an overview about the possibilities for using
LISP.
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LISP: FRITZ!Box as a LISP Router
Definition and Components
LISP: Definition
LISP: Locator/Identifier Separation Protocol
IP protocol
LISP is a protocol for the transmission of IP
packets.
IP address pair
LISP uses IP address pairs:
Tunnel protocol
•
One IP address for identification, which is
called the EID (Endpoint Identifier). The
EID can be the IP address of a host or an
entire IP subnet.
•
One IP address for the location, known as
the RLOC (Routing Locator). The RLOC is
the IP address of the LISP router.
LISP is a tunnel protocol.
A LISP packet consists of an internal IP packet
and an additional external header. The header
of the internal packet contains the EID; the external header contains the RLOC.
Properties of RLOC and EID
RLOC •
EID
FRITZ!Box 3490
specifies the location where the addressed network
(network segment or network device) is located
•
is assigned by the Internet service provider
•
is a public IP address
•
is contained in the external header of the LISP packet
•
can be an IPv4 address
•
can be an IPv6 address
•
identifies a network (network segment or network device)
•
is assigned by the LISP provider
•
is contained in the internal header of the LISP packet
•
can be an IPv4 address
•
can be an IPv6 address
•
can be a public IP address
•
can be a private, non-public IP address
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LISP: FRITZ!Box as a LISP Router
Components of a LISP System
Mapping system
The mapping system is responsible for allocating the EIDs to the RLOCs.
ETR (Egress Tunnel
Router)
The ETR accepts IP packets whose destination
IP address contained in the external header is
the ETR's own RLOC. ETR unpacks the LISP
packets.
ITR (Ingress Tunnel
Router)
The ITR accepts IP packets from members of
the local IP network (EID network) and packs
them into LISP packets. The external header of
the LISP packet contains the RLOC of the destination network (remote EID network) as the
destination address.
PETR (Proxy ETR)
A PETR (Proxy ETR) is required for communication between LISP sites and non-LISP sites. On
the LISP site it works like a LISP router; on the
non-LISP site it works like a native IP router.
PITR (PROXY ITR)
A PITR (Proxy ITR) is required for communication between LISP sites and non-LISP sites. On
the LISP site it works like a LISP router; on the
non-LISP site it works like a native IP router.
xTR
xTR is what we call a component that is both
ETR and ITR. xTR is also known as a tunnel
endpoint or encapsulation endpoint.
Possible Uses
•
LISP is useful if technical or organization reasons make
it preferable to keep the same IP addresses, even when
you switch Internet service providers.
Mobility example: When you change locations, devices
do not lose their identity (host devices, VM).
•
LISP is suitable for communication between IPv4 and
IPv6 networks.
•
Transport of address families: IPv4 via IPv4, IPv4 via
IPv6, IPv6 via IPv6, IPv6 via IPv4
Example: The encapsulation of IPv6 packets in IPv4
headers allows IPv6 web sites to be connected over
IPv4.
FRITZ!Box 3490
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LISP: FRITZ!Box as a LISP Router
Configuring FRITZ!Box as a LISP Router
FRITZ!Box as a LISP Router
•
•
The FRITZ!Box can be configured as a LISP router.
As a LISP router the FRITZ!Box is an xTR (ETR and ITR).
Preparations
You need a LISP provider.

Register with a LISP provider.
All of the information you need to configure the FRITZ!Box as a
LISP router is supplied by the LISP provider.
Configuring a LISP Router
FRITZ!Box 3490
1.
Open the FRITZ!Box user interface; see page 25.
2.
Enable the advanced view.
3.
Select the “LISP” tab.
4.
Enable the setting “LISP support enabled”.
5.
Enter in the fields the information you received from the
LISP provider.
86
FRITZ!Box as a Wireless Access Point
13
FRITZ!Box as a Wireless Access Point
The FRITZ!Box is a wireless access point for wireless devices like notebooks, tablets or smartphones. The FRITZ!Box can establish wireless
LAN connections compliant with the fast Wireless AC standard and
the Wireless N standard in two frequency bands at the same time. The
FRITZ!Box is preconfigured with an encryption method from today’s
safest method WPA2. This encryption method is supported by most of
the latest wireless devices. The FRITZ!Box supports wireless LAN convenience functions like night service and WPS Quick Connection.
13.1
Switching the Wireless Radio Network On and Off by Schedule
You can switch the wireless radio network of the FRITZ!Box
automatically according to a schedule. It reduces the power
consumption of the FRITZ!Box by completely turning off the
WLAN module. The FRITZ!Box schedule also affects any other
FRITZ!Box products connected in the network (the
FRITZ!WLAN Repeater, for instance): the wireless transmission of these devices is also switched on and off in the
FRITZ!Box settings.
1.
Open the FRITZ!Box user interface; see page 25.
2.
Open the “WLAN / Schedule” menu.
3.
Enable the schedule for the wireless radio network.
4.
Configure the settings for the schedule:
– With the options “Switch off wireless LAN daily” and
“Switch wireless LAN off according to schedule” you
define the intervals for switching.
– You can also select the option “The radio network
cannot be switched off until no more wireless LAN
devices are active”.
5.
Click “Apply” to save your settings.
Now the schedule of the FRITZ!Box is enabled and configured.
In the Help of the FRITZ!Box user interface you can find detailed instructions.
FRITZ!Box 3490
87
Extending a Wireless Network
Switching Wireless LAN On and Off
You can switch the wireless radio network of the FRITZ!Box on
and off at any time, even when the device is hibernating.
•
13.2
Press the “WLAN” button on the FRITZ!Box briefly
Extending a Wireless Network
The range of a wireless radio network is not fixed. It depends
on
•
the wireless devices you are using for your wireless LAN
connections
•
•
interference in the vicinity of your wireless radio network
•
the number of wireless devices in the vicinity of your
FRITZ!Box that work in the same frequency range
the structural conditions where you operate the wireless
radio network
You can extend the range of your wireless radio network with
a wireless LAN repeater.
Or you can set up a second FRITZ!Box as a wireless LAN repeater.
Extending a Wireless Radio Network with a Wireless LAN
Repeater
You can extend your wireless radio network with a wireless
LAN repeater. In combination with the FRITZ!Box the AVM
FRITZ!WLAN Repeater is especially suitable. All models of the
FRITZ!WLAN Repeater series can be integrated into your wireless radio network and your home network by WPS Quick Connection. Find out more in the Internet at:
en.avm.de/products/fritzwlan/
Using an Existing FRITZ!Box as a Repeater
You can extend the wireless LAN radio network of your
FRITZ!Box with an additional FRITZ!Box you already have. To
extend your wireless LAN, configure the repeater function in
this device.
FRITZ!Box 3490
88
Wireless LAN—Getting Technical
You can configure a FRITZ!Box as a repeater by working
through the following steps:
1.
Open the FRITZ!Box user interface; see page 25.
2.
Select the “System / View” menu.
3.
Select the “Advanced View” option and confirm by clicking “Apply”.
4.
Select the “WLAN / Repeater” menu and follow the instructions displayed on the screen.
In the Help of the FRITZ!Box user interface you can find detailed instructions.
13.3
Wireless LAN—Getting Technical
A wireless LAN is based on standards defined by the Institute
of Electrical and Electronic Engineers (IEEE). These standards
describe, for instance, the transmission speeds, encryption
methods and frequencies used in a wireless network.
Data Throughput
The FRITZ!Box supports your choice of the standards
IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n and
IEEE 802.11ac. Wirelsess devices based on one or more of
the standards listed can be used for wireless LAN connections with the FRITZ!Box.
Standard
Frequency band
Gross Throughput up to
Net Throughput up to
802.11b
2.4 GHz
11 Mbit/s
5 Mbit/s
802.11g
2.4 GHz
54 Mbit/s
25 Mbit/s
802.11a
5 GHz
54 Mbit/s
25 Mbit/s
802.11n
2.4 / 5 GHz
450 Mbit/s
200 Mbit/s
802.11ac
5 GHz
1300 Mbit/s
650 Mbit/s
The standards are intended for different frequency bands.
FRITZ!Box 3490
89
Wireless LAN—Getting Technical
IEEE 802.11a
Because this standard works exclusively in the seldom used
5-GHz range, it offers the opportunity to transmit data relatively free of interference from external influences. Wireless
devices that support 802.11a are much less common than
devices that work in accordance with the 802.11b/g standard.
IEEE 802.11b
With a maximum throughput rate of 11 Mbit/s, this is the oldest wireless standard. Older wireless devices of the first generation can communicate with the FRITZ!Box using 802.11b.
However, if the wireless device supports newer standards
such as 802.11g, the latest standard should be used.
IEEE 802.11g
In this wireless LAN standard data are transmitted in the 2.4GHz range at a maximum gross throughput of 54 Mbit/s. This
standard is compatible with a wide range of wireless devices.
However, due to heavy use of the 2.4-GHz range, interference
is more common than in the less-used 5-GHz range.
IEEE 802.11n
This standard allows for high throughput rates and ranges.
The FRITZ!Box supports 802.11n in the 2.4-GHz frequency
band, and parallel in the 5-GHz frequency band. Modulation
processes and antenna techniques like MIMO (Multiple Input, Multiple Output) use whichever frequency band is available more effectively than the older standards.
The use of the 802.11n standard—and thus the availability
of higher throughput rates—is possible only if the wireless
LAN connection is secured using the WPA2 security mechanism (AES-CCMP).
Thanks to compatibility with the 802.11g standard, you can
also continue to use older wireless devices.
FRITZ!Box 3490
90
Wireless LAN—Getting Technical
IEEE 802.11ac
This standard provides for transmission rates in the gigabit
range. The high throughput rates are achieved using wider
wireless LAN channels, deeper modulation and more MIMO
streams. Channels can be 20, 40, or 80 MHz wide. Modulations of up to 8 bit/256QAM are applied. The standard uses
only the 5-GHz range, which reduces interference with other
users.
This standard is compatible with the 802.11a and 802.11n
standards, which means it can be used with older wireless
devices.
The FRITZ!Box 3490 has a second access point responsible
for the 2.4-GHz range. This allows wireless devices compatible with the 802.11b/g/n to be used as well.
The use of the 802.11ac standard—and thus the availability
of higher throughput rates—is possible only if the wireless
LAN connection is secured using the WPA2 security mechanism (AES-CCMP).
Setting the Right Standard in the FRITZ!Box
The throughput rate that can be achieved in your wireless radio network depends on the wireless standards used by the
integrated wireless devices. These wireless standards must
also be set in the FRITZ!Box. Proceed as follows to check
which wireless LAN standards are set and change them if
needed:
1.
Open the FRITZ!Box user interface; see page 25.
2.
Enable the advanced view.
3.
Open “WLAN / Radio Channel” and select which wireless
LAN standards should be used for both frequency
bands.
Note the following for the configuration of this setting:
•
FRITZ!Box 3490
Your FRITZ!Box 3490 can make two wireless networks
available simultaneously for data transmission. One of
the wireless radio networks works in the 2.4-GHz frequency band, and the other in the 5-GHz frequency
91
Wireless LAN—Getting Technical
band. This means the FRITZ!Box can be implemented as
an especially flexible wireless access point for the various wireless devices and applications in your network.
•
Set the standards of the two wireless radio networks in
the FRITZ!Box such that they are compatible with all of
the wireless LAN devices used in the wireless network.
Make a note of which standards the wireless devices in your
network are compatible with and then adjust the FRITZ!Box
settings according to the following information:
11n, 11g
In your radio network there are wireless LAN devices that are
compatible with one or both of the following standards:
•
•
802.11n
802.11g
In this case set the wireless LAN standard for the 2.4-GHz frequency band to: 802.11n+g
11g, 11b
In your radio network there are wireless LAN devices that are
compatible with one or both of the following standards:
•
•
802.11g
802.11b
In this case set the wireless LAN standard for the 2.4-GHz frequency band to: 802.11b+g
11n, 11g, 11b
In your radio network there are wireless LAN devices that are
compatible with one or all of the following standards:
•
•
•
802.11n
802.11g
802.11b
In this case set the wireless LAN standard for the 2.4-GHz frequency band to: 802.11n+b+g.
FRITZ!Box 3490
92
Wireless LAN—Getting Technical
11n, 11a
In your radio network there are wireless LAN devices that are
compatible with one or both of the following standards:
•
•
802.11n
802.11a
Set the wireless LAN standard for the 5-GHz frequency band
to: 802.11n+a
11ac
In your radio network there are wireless devices that support
the 802.11ac standard:
Set the wireless LAN standard for the 5-GHz frequency band
to: 802.11ac
An unused frequency band can be disabled in the FRITZ!Box
in order to reduce energy consumption without losing wireless LAN connections.
The Standard for Security
IEEE 802.11i
The WPA2 security mechanism is defined in the IEEE 802.11i
standard. WPA2 is an extension of the familiar security mechanism WPA (Wi-Fi Protected Access).
The main feature of the extension of WPA to WPA2 is the AESCCMP encryption process.
Mechanism
Encryption
WPA
TKIP (Temporary Key Integrity Protocol)
WPA2
TKIP
AES-CCMP
based on the extremely secure AES (Advanced
Encryption Standard) procedure. CCMP
(Counter Mode with CBC-MAC Protocol) defines how the AES procedure is applied to
wireless LAN packets.
FRITZ!Box 3490
93
Wireless LAN—Getting Technical
FRITZ!Box supports the AES encryption procedure as part of
the WPA2 mechanism, and the TKIP encryption procedure as
part of the WPA mechanism. This means that the FRITZ!Box
can be used in combination with any wireless devices that also support WPA2 with AES or WPA with TKIP.
Frequency Ranges
Wireless LAN uses the frequency ranges at 2.4 GHz and 5 GHz
for transmission.
With the FRITZ!Box 3490 you can establish wireless LAN connections in both frequency ranges at the same time.
2.4-GHz Frequency Band
In the 2.4-GHz frequency band wireless LAN works in the
same range as Bluetooth, microwave devices and various
other devices like radio-controlled toys, garage-door openers
and video bridges. This means that interference may occur
within wireless networks operated in the vicinity of such devices. Generally this has adverse effects on the transmission
rate, including aborted connections.
A channel can have a bandwidth of 20 MHz (throughput of up
to 216 Mbit/s) or 40 MHz (throughput of up to 450 Mbit/s).
Channels located directly next to each other in the 2.4-GHz
band may overlap and result in mutual interference. For instance, if several wireless networks are operated close to
each other in the 2.4-GHz frequency range with a bandwidth
of 20 MHz, a distance of at least five channels should be left
empty between each two channels used. This means that if
channel 1 is selected for one wireless network, the
channels 6 through 13 can be selected for a second wireless
network. This maintains the minimum distance between
channels.
Should interference in a wireless network persist, the first
step should be to select a different channel.
FRITZ!Box 3490
94
Wireless LAN—Getting Technical
Wireless Auto Channel
With the wireless auto channel function, the FRITZ!Box automatically searches for the channel subject to the least interference. This process takes into consideration interference
from radio networks in the vicinity (wireless access points)
and potential sources of interference (for instance video
bridges, baby monitors, microwave ovens). Should problems
with interference persist despite this function, try to identify
the source of interference and switch it off manually.
5-GHz Frequency Band
The FRITZ!Box can operate in parallel in the 5-GHz frequency
band. This frequency range is used much less often than the
most common 2.4-GHz frequency range.
In the 5-GHz frequency band the FRITZ!Box supports automatic channel switching by DFS (Dynamic Frequency Selection).
DFS ensures that the channels from 52 to 140 are kept free
for higher-priority users, like weather radar systems. If you
are operating your FRITZ!Box in one of these channels, it monitors the selected channel periodically for higher-priority users, and, if necessary, switches to a different channel. Note
that the FRITZ!Box waits up to ten minutes, as legally required, before occupying a free channel. During this period
you cannot register any wireless devices. The wireless LAN
connection is then established automatically.
A prerequisite for use of the 5-GHz frequency band is that
wireless devices used in the network support this frequency
range in accordance with the IEEE 802.11a, IEEE 8002.11n or
IEEE 802.11ac standard.
In the 5-GHz frequency band, two large ranges of frequencies
can be used: 5.15 GHz to 5.35 GHZ, and 5.47 GHz to
5.805 GHz. In the EU, up to 19 channels are available in these
areas:
5150—5350 MHz (channels 36, 40, 44, 48, 52, 56, 60 and 64)
5470—5725 MHz (channels 100, 104, 108, 112, 116, 120,
124, 128, 132, 136 and 140)
Different conditions may apply for the individual ranges.
FRITZ!Box 3490
95
Wireless LAN—Getting Technical
2.4 GHz and 5 GHz
The FRITZ!Box works in the wireless network in the 2.4-GHz
range and parallel in the 5-GHz range. Both frequency ranges
can be used simultaneously for wireless LAN connections.
This means you always have the optimum data connection at
your disposal:
For applications that rely on a steady, high throughput rate
(“streaming”), use the 5-GHz frequency band. This radio
band provides more channels, these channels do not overlap, as well as experiencing significantly less external interference.
For applications that require a low to normal throughput rate
(for instance, reading and writing e-mail), use the 2.4-GHz frequency band.
Bandwidth
Depending on which generation of the IEEE 802.11n standard
is used, the FRITZ!Box can transport 300 to 450 Mbit/s over
wireless LAN. Up to 1300 Mbit/s are possible with the
IEEE 802.11ac standard. If not enough space is available in
the radio spectrum to allow interference-free transmission on
the channel with bandwidth of 40/80 MHz, the FRITZ!Box automatically reduces bandwidths to 20/40 MHz (“fallback”)
with a correspondingly lower transmission capacity.
Standard
Channel Bandwidth (MHz)
802.11ac
Automatic selection of 20, 40 or 80
802.11n
Automatic selection of 20 or 40
802.11a
20 (always)
For connections in accordance with the 802.11ac standard
with three separate data streams (three antennas), higher data throughput can be achieved with greater bandwidth:
FRITZ!Box 3490
Bandwidth (MHz)
Maximum Data Throughput (Mbit/s)
20
216
40
450
80
1300
96
Wireless LAN—Getting Technical
Increasing bandwidths also increases the probability of interference by wireless networks in the vicinity. Large bandwidths
reduce the frequency range available to other wireless networks in the vicinity.
Allocation of the Wireless LAN Channels in the 2.4-GHz Range
Channel
Frequency (GHz)
Channel
Frequency (GHz)
1
2.412
8
2.447
2
2.417
9
2.452
3
2.422
10
2.457
4
2.427
11
2.462
5
2.432
12
2.467
6
2.437
13
2.472
7
2.442
Allocation of the Wireless LAN Channels in the 5-GHz Range
FRITZ!Box 3490
Channel Frequency (GHz)
Channel
Frequency (GHz)
36
5.18
108
5.54
40
5.20
112
5.56
44
5.22
116
5.58
48
5.24
120
5.60
52
5.26
124
5.62
56
5.28
128
5.64
60
5.30
132
5.66
64
5.32
136
5.68
100
5.50
140
5.70 (20 MHz bandwidth only)
104
5.52
97
FRITZ!Box Connects Network Devices
14
FRITZ!Box Connects Network Devices
All network devices connected with the FRITZ!Box comprise a network.
Network devices include, for instance, computers, game consoles and
smartphones. The devices can be connected with the FRITZ!Box by cable or wirelessly. This chapter describes the network settings in the
FRITZ!Box and how you can change them. You will also learn how you
can change the IP settings for the computer in the most common operating systems.
14.1
Network Settings in the FRITZ!Box
The FRITZ!Box is delivered with preconfigured network settings. According to these settings, all network devices connected with the FRITZ!Box are located in a single network.
The network settings can be changed and adapted to your
conditions and needs. But you should do so only if you are
well versed in networking technology.
Network Overview
The FRITZ!Box user interface shows an overview with all of the
devices and users connected with the FRITZ!Box.
The network overview “Devices and Users” is found in the
menu “Home Network / Network”.
FRITZ!Box 3490
•
For each user and each network device, you find an entry
in the network overview.
•
If you use FRITZ!Powerline devices in your network, then
the FRITZ!Powerline devices are entered in the network
overview along with the network devices connected to
the FRITZ!Powerline devices.
•
The Network Overview is divided into the areas “Active
Connections”, “Guest Network” and “Idle Connections”.
98
Network Settings in the FRITZ!Box
The columns have the following meanings:
Symbol
A green LED before the device name indicates that
a device is actively connected with the FRITZ!Box,
but not using the Internet connection at this time.
A green-blue globe indicates that the device is currently using the Internet connection.
Name
This column displays the name under which the
user or the network device is known to the
FRITZ!Box. The names of network devices can be
changed by clicking the button to edit the entry.
IP Address
For network devices, also displayed is the IP address with which the device is integrated into the
FRITZ!Box network.
Connection
The wireless LAN icon is displayed for wireless
connections.
Properties
This column indicates whether port forwarding or
parental controls are enabled for the respective
user or network device.
Button for editing the entry
The button opens the entry in editing mode. This
view displays information about the network device, for instance on parental controls or port forwarding settings. The name of the device in the
FRITZ!Box can be changed here.
Button for deleting the entry
Users or network devices that do not have an active connection to the FRITZ!Box can be deleted
from the network overview by clicking this button.
Accessing Network Devices by Mouse Click
Network devices that can be reached over the HTTP protocol
can be accessed within the home network with a the click of
the mouse. Clicking the device name opens the user interface
of the HTTP application.
Always Assigning the Same IP Address
The editing mode for network devices includes the setting
“Always assign this network device the same IP address”.
FRITZ!Box 3490
99
Network Settings in the FRITZ!Box
When this setting is enabled for a network device, the DHCP
server of the FRITZ!Box will assign the same IP address to this
device each time the connection is established.
Starting the Computer—Wake on LAN
Wake on LAN is a function that allows a computer in the local
network to be started when it is accessed from the Internet.
For instance, you can access a computer using remote maintenance software, without wasting electricity by keeping the
computer switched on permanently. The computer must be in
standby operation.
The Wake on LAN function of computers can be enabled in the
editing mode for network devices. The computers must support Wake on LAN and be connected with the FRITZ!Box with a
network cable. The Wake on LAN function is also available
when the devices are connected via FRITZ!Powerline devices.
The FRITZ!Box supports Wake on LAN both for IPv4 and for
IPv6 connections.
•
The “Start Computer” button
You can start the computer each time it is accessed over
the Internet by clicking the “Start Computer” button.
•
Starting automatically
To do this, enable the setting “Start this computer automatically as soon as it is accessed from the Internet”.
When the computer is accessed from the Internet, it is
started automatically.
IPv4 Settings in the FRITZ!Box
The IPv4 settings of the FRITZ!Box are preset upon delivery
with the following values:
Factory Settings
FRITZ!Box 3490
IPv4 address
192.168.178.1
Subnet mask
255.255.255.0
DHCP server
Enabled
100
Network Settings in the FRITZ!Box
The IP address and the corresponding subnet mask yield the
following values:
Network address of the subnet
192.168.178.0
Entire IPv4 address range for the
computers
192.168.178.2 –
192168178254
The following IPv4 addresses cannot be assigned because
they are reserved for certain purposes:
This IP address is used by the
FRITZ!Box itself
192.168.178.1
This IP address is the broadcast ad192168178255
dress used to send messages into the
network
IP Address in Case of Emergency
The FRITZ!Box has a fixed IP address that cannot be changed.
The FRITZ!Box always can be reached at this IP address.
Fixed IP address
169.254.1.1
For instructions about how to handle fixed IP addresses, see
the section Opening the User Interface Using an Emergency IP
Address from page 122.
IPv4 Address in the FRITZ!Box
Upon delivery the FRITZ!Box is assigned the following IPv4
address:
192.168.178.1
If you would like to change the IPv4 address, please read
through the following sections.
When Does It Make Sense to Change the IPv4 Address?
You should change the IPv4 address of the FRITZ!Box if the
following apply to your network:
•
FRITZ!Box 3490
You have an existing local IPv4 network, one subnet with
several computers.
101
Network Settings in the FRITZ!Box
•
Fixed IPv4 addresses are registered in the network settings of the computer, and you do not want to or are not
permitted to change these addresses.
•
You want to connect the FRITZ!Box to the local IPv4 network in order to make the FRITZ!Box features available to
all of the computers in the IPv4 network.
Reserved IP Addresses
The entire IP network 192.168.180.0 in the FRITZ!Box is reserved for internal purposes.
IPv4 addresses from this network may not be assigned to the
FRITZ!Box.
DHCP Server for IPv4
The FRITZ!Box is equipped with its own DHCP server for the
IPv4 network. The DHCP server is enabled by default in the
factory settings. The following range of IP addresses is reserved for the DHCP server in the factory settings:
192.168.178.20 – 192168178200
This IP address can be changed as needed.
Every time the operating system on a computer connected
with FRITZ!Box is started, the DHCP server assigns it an IPv4
address from the IP address range of the DHCP server.
Only one DHCP server may be active within any network.
Assigning the IP addresses via the DHCP server ensures that
all of the computers connected with the FRITZ!Box are located
in the same IP network.
The computers can receive their IPv4 addresses from the DHCP
server only if the setting “Obtain an IPv4 address automatically” is enabled in the their IP settings. For more information, see
the chapter Obtaining an IP Address Automatically from
page 105.
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102
Network Settings in the FRITZ!Box
Fixed IPv4 Addresses When the DHCP Server Is Enabled
If you would like to configure fixed IPv4 addresses on individual
computers connected with the FRITZ!Box even though DHCP
server is enabled, please note the following:
•
The IPv4 addresses must be from the IPv4 network of the
FRITZ!Box.
•
The IPv4 addresses may not come from the address
range of the DHCP server.
•
Each IPv4 address can be assigned only once.
Disabling the DHCP Server
You can disable the DHCP server.
To make sure that all computers remain in the same IP network when the DHCP server is disabled, you must enter the
IPv4 addresses manually in the computers’ network settings.
First disable the option “Obtain an IP address automatically”
and then enter the IP address manually in the appropriate
field.
In the case of the preset IPv4 address of the FRITZ!Box, the
following IPv4 addresses are available for assignment to the
computers:
192.168.178.2 – 192168178254
Here too: each IPv4 address can be assigned only once.
Changing Network Settings
FRITZ!Box 3490
1.
Open the FRITZ!Box user interface; see page 25.
2.
Enable the advanced view.
3.
Select the “Home Network / Network” menu.
4.
Select the “Network Settings” page.
5.
Click the “IPv4 Addresses” or “IPv6 Addresses” button,
depending on the address range you would like to
change.
103
Network Settings in the FRITZ!Box
Note that changes to the network settings in the FRITZ!Box
may make it necessary to adjust the network settings of your
computers so that you can continue to access the FRITZ!Box
user interface.
IPv6 Settings in the FRITZ!Box
The following settings options for IPv6 are found in the advanced view in the “Home Network / Network” menu on the
“Network Settings” page.
Additional IPv6 Routers in the Home Network
•
IPv6 prefixes from other IPv6 routers
You can allow the network devices connected to the
FRITZ!Box to receive IPv6 prefixes announced by other
IPv6 routers in the local network.
•
Also announce DNSv6 server via router advertisement
With this setting you specify that the FRITZ!Box announces the local DNSv6 server in the local network via router
advertisement. Alternatively, the network devices can
identify the local DNSv6 server via DHCPv6.
IPv6 Settings
Click the “IPv6 Addresses” button to configure settings for
the IPv6 addresses in the local network.
Unique Local Addresses
Communication within the local network takes place via the
Unique Local Addresses (ULA). If no IPv6 Internet connection
is established, the network devices do not have a ULA and
communication between them is restricted. For this case you
can set the FRITZ!Box such that the network devices receive
the ULA from the FRITZ!Box.
DHCPv6 Servers in the Home Network
The FRITZ!Box is equipped with its own DHCPv6 server. The
DHCPv6 server of the FRITZ!Box is switched on by default.
FRITZ!Box 3490
104
Obtaining an IP Address Automatically
The DHCPv6 server assigns the network devices their IPv6 settings. These settings are used instead of the data in the router
advertisement messages. The DNS server, IPv6 prefixes or IPv6
addresses can all be assigned by DHCPv6. Define which IPv6
settings should be assigned by the DHCPv6 server.
UPnP Settings
The Universal Plug-and-Play (UPnP) service included in your
FRITZ!Box provides status information about the FRITZ!Box to
all connected computers. UPnP-compliant programs on these
computers can receive this information and use it to display
the status of the FRITZ!Box (e.g., connection status, data
transmission). UPnP service thus allows you to monitor your
FRITZ!Box from a connected computer.
Here is how to change the UPnP settings:
14.2
1.
Open the FRITZ!Box user interface; see page 25.
2.
Enable the advanced view.
3.
Configure the UPnP settings in the “Home Network / Network” menu on the “Programs” page.
Obtaining an IP Address Automatically
The FRITZ!Box has its own DHCP server, which assigns IP addresses to the connected computers. The connected computers must be configured such that they can receive their IP addresses automatically. The steps for checking and adjusting
this option differ among the operating systems. See the relevant section for your operating system.
If FRITZ!Box is operated in a network, no other DHCP server
may be activated in this network.
FRITZ!Box 3490
105
Obtaining an IP Address Automatically
Obtaining an IP Address Automatically in Windows
Open the network connections:
•
In Windows 8.1 and Windows 8
Press the Windows key and the Q key at the same time.
The search menu for apps is opened. Enter “ncpa.cpl” in
the search field and click enter.
Entering “ncpa.cpl” in Windows 8.1 and Windows 8
•
In Windows 7 and Windows Vista
Click “Start”, enter “ncpa.cpl” in the search line of the
Start menu, and press Enter.
Entering “ncpa.cpl” in Windows 7
•
In Windows XP
Select “Start / Run”, enter “ncpa.cpl” and then click “OK”.
Configure the settings:
1.
Click the network connection between the computer and
the FRITZ!Box with the right mouse button and select
“Properties”.
2.
Windows XP: Under “This connection uses the following
items”, select Sie “Internet Protocol (TCP/IP)”.
Windows 8.1, Windows 8, Windows 7 and Windows Vista: Under “This connection uses the following items”,
select “Internet Protocol Version 4 (TCP/IPv4)”.
3.
FRITZ!Box 3490
Click the “Properties” button.
106
Obtaining an IP Address Automatically
4.
On the “General” tab, enable the options “Obtain an IP
address automatically” and “Obtain DNS server address
automatically”.
5.
Click “OK” to save the settings.
6.
Only in Windows 8.1, Windows 8, Windows 7 and
Windows Vista: Enable the options “Obtain an IPv6 address automatically” and “Obtain DNS server address
automatically” for the Internet Protocol Version 6
(TCP/IPv6) as well.
The computer now receives an IP address from the FRITZ!Box.
Obtaining an IP Address Automatically in Mac OS X
1.
Select the “System Preferences... ” in the Apple menu.
2.
In the “System Preferences” window, click the “Network” icon.
3.
In the “Network” window, select the “Built-in Ethernet”
entry from the “Show:” list.
4.
Switch to the “TCP/IP” tab and select the “Using DHCP”
option from the “Configure IPv4:” drop-down list.
5.
Click “OK”.
The computer now receives an IP address from the FRITZ!Box.
FRITZ!Box 3490
107
Obtaining an IP Address Automatically
Obtaining an IP Address Automatically in Linux
For comprehensive information and tips on the topic of network settings in Linux, see, for example:
www.tldp.org/HOWTO/NET3-4-HOWTO-5.html
FRITZ!Box 3490
108
Connecting USB Devices to the FRITZ!Box
15
Connecting USB Devices to the FRITZ!Box
The FRITZ!Box has two USB ports to which you can connect various
USB devices. All network devices in the FRITZ!Box home network can
use these USB devices jointly and simultaneously.
This chapter describes how to share a printer in the network, which
USB devices can be used in your FRITZ!Box home network, and how to
use these devices safely.
15.1
Power Supply for USB Devices
You can connect USB devices with the following properties to
the FRITZ!Box:
•
Some USB devices require more than one USB port for
operation, for instance, hard drives with a USB Y cable.
Connect this type of USB device to the FRITZ!Box using a
USB hub with its own power supply.
•
The total current consumption of connected USB devices
without their own power supply may not exceed 900 mA.
Check the rating plates of the connected USB devices.
USB devices that exceed the total current consumption
of 900 mA can be connected to the FRITZ!Box using a
USB hub with its own power supply.
15.2
USB Devices on the FRITZ!Box
These USB devices can be connected to the FRITZ!Box:
FRITZ!Box 3490
•
You can connect up to four USB storage media like hard
disks, USB flash drives or card readers.
•
USB storage media must use the file systems EXT2, FAT,
FAT32 or NTFS. On storage media with the FAT and FAT32
file systems you can use files up to a size of 4 GB. In the
EXT2 and NTFS file systems there is no limit to the size of
files that can be used.
•
You can connect one standard USB printer or one all-inone device with scanner and fax function.
109
Using USB Devices Safely
•
You can connect a USB hub to the FRITZ!Box and use up
to four USB devices at this hub.
You can use USB hubs with or without a separate power
supply. We recommend deploying a USB hub with its
own power supply if the USB devices to be connected exceed a total current consumption of 900 mA; see Power
Supply for USB Devices on page 109.
•
15.3
You can connect a USB modem. With a USB modem the
FRITZ!Box can establish the Internet connection via the
mobile communications network (UMTS/HSPA); see
Internet Connection for the Mobile Network on page 39.
Using USB Devices Safely
Follow the instructions below about how to use USB devices
on your FRITZ!Box.
15.4
•
The FRITZ!Box can not defend the USB memory from external influences. This means that voltage spikes or
drops, like those that occur during electrical storms, may
lead to data losses on connected USB storage media. We
recommend making regular backups of the USB memory
contents to avoid any losses.
•
Whenever you want to remove USB devices from the
FRITZ!Box, go to the “Home Network / USB Devices” area
in the FRITZ!Box user interface to remove them safely
and avoid any loss of data.
Configuring Access Rights
You can protect the data on your USB storage from unauthorized access by securing the user interface of your FRITZ!Box
with a password. In the “System / FRITZ!Box Password” menu
you can
•
FRITZ!Box 3490
configure a shared password that is requested every
time anyone in your home network accesses the
FRITZ!Box and the connected USB storage media.
110
Accessing USB Memory
•
configure various FRITZ!Box users. You can configure a
password for each FRITZ!Box user and then specify
which connected USB storage media each user is allowed to access.
A USB storage medium connected to the FRITZ!Box can be
reached in the home network by entering the shared
FRITZ!Box password. From the Internet you can reach the USB
storage medium only by logging in with your individual user
name and password.
Information on the user controls of your FRITZ!Box is presented in the section Password Protection: Using FRITZ!Box Safely
from page 43.
15.5
Accessing USB Memory
The participants in the home network have various possibilities for accessing the various storage media of the FRITZ!Box.
•
Home network members can access the contents of connected USB memory and all other memory of the FRITZ!Box
especially conveniently with FRITZ!NAS. For this FRITZ!NAS
offers a graphic interface and allows data exchange by
drag & drop. Read the section Managing Memory with
FRITZ!NAS on page 115 for more information.
•
Participants in the home network can use FTP software
like FireFTP to exchange files among the FRITZ!Box storage media and workplaces.
Alternatively, you can enter ftp://fritz.box in the address
line of your Internet browser to access the storage media
of the FRITZ!Box.
If you would like to use FTP software, see the documentation of the software as well as the instructions in the
Help on the FRITZ!Box user interface.
•
FRITZ!Box 3490
For access to media data like music, images and videos
available on the memory or on storage media of the
FRITZ!Box you can enable the FRITZ!Box media server.
111
Sharing a USB Printer
Suitable playback devices like TV sets, web radios,
smartphones and the Windows Media Player can then
call up the data from the media server for streaming.
Playback devices to be used in connection with the media server must support the UPnP AV standard. The term
“DLNA” is often used to designate this support.
Enable the “Media Server” function in the FRITZ!Box user
interface under “Home Network / Storage (NAS) / Options Enabled”.
15.6
Sharing a USB Printer
You can connect a USB printer to the FRITZ!Box to make it
available to all participants in your home network.
Setting Up a USB Printer as a Network Printer
Connect the USB printer to the USB port of the FRITZ!Box.
Setting Up a USB Printer in Windows 7, Vista or XP
1.
Click “Start / Control Panel” and select the printer category of your operating system:
– “Devices and Printers” (Windows 7)
– “Printers” (Windows Vista)
– “Printers and Faxes” (Windows XP)
2.
Click the printer icon with the right mouse button and select “Properties” or “Printer properties”.
If the printer is not displayed, you must first install the
printer drivers for this device. Consult the documentation of your printer for instructions.
FRITZ!Box 3490
3.
Switch to the “Ports” tab.
4.
Click “Add”.
5.
Double-click the “Standard TCP/IP Port” entry and click
“New Port”, then “Next”.
6.
Enter “fritz.box” in the “Printer name or IP address”
field.
112
Sharing a USB Printer
If the FRITZ!Box is configured as a wireless repeater or
an IP client, enter here the IP address at which the
FRITZ!Box can be reached within the network.
7.
Enter any name you wish in the “Port name” field and
click “Next”.
8.
Select the “Custom” option and click “Settings...”.
9.
Enable the “Raw” option.
10. Enter “9100” in the “Port number” field and click “OK”.
11. Click “Next” and confirm with “Finish” and “Close”.
12. In the “<Printer name> properties” window, switch to the
“Ports” tab.
13. Disable the “Enable bidirectional support” option and
click “Apply”.
The USB printer has been configured and can be used as a
network printer.
Setting Up a USB Printer in Windows 8.1 or 8
1.
Press the keyboard shortcut "Windows key" + "X" and
select “Control Panel” from the context menu.
2.
Click on “Hardware and Sound” and select “Devices and
Printers”.
3.
In the menu bar, click “Add a printer”.
4.
In the “Add a printer” window, select “The printer that I
want isn’t listed” and then “Next”.
5.
Enable the option “Add a printer using TCP/IP address or
hostname” and click “Next”.
6.
Enter “fritz.box” in the “Host name or IP address”: field.
If the FRITZ!Box is configured as a wireless repeater or
an IP client, enter here the IP address at which the
FRITZ!Box can be reached within the network.
FRITZ!Box 3490
7.
Click “Next”.
8.
Click “Next” and confirm with “Finish”.
113
Sharing a USB Printer
The USB printer has been configured and can be used as a
network printer.
Setting Up a USB Printer in Mac OS X version 10.5 or higher
1.
In the dock, click “System preferences”.
2.
Click “Print & Fax”.
3.
Click the “+” sign.
4.
Click “IP Printer”.
5.
In the “Protocol:” drop-down list, select the entry “HP Jet
Direct – Socket”.
6.
Enter “fritz.box” in the “Address:” input field.
If the FRITZ!Box is configured as a wireless repeater or
an IP client, enter here the IP address at which the
FRITZ!Box can be reached within the network.
7.
In the “Print Using:” drop-down list, select the printer
that is connected to the USB port of your FRITZ!Box.
If the printer is not displayed, you must first install the
printer drivers for this device. Consult the documentation of your printer for instructions.
8.
Click “Add”.
The USB printer has been configured and can be used as a
network printer.
Setting Up a USB Printer in Other Operating Systems
The names of entries or menus in operating systems not described above may be slightly different than the terms we
use here.
•
•
•
As the port type, select “Raw TCP”.
Enter “9100” as the port.
Enter “fritz.box” as the printer name.
If the FRITZ!Box is configured as a wireless repeater or an IP
client, enter here the IP address at which the FRITZ!Box can
be reached within the network.
FRITZ!Box 3490
114
Managing Memory with FRITZ!NAS
16
Managing Memory with FRITZ!NAS
With FRITZ!NAS you can display the data on the storage media of your
FRITZ!Box in a clearly arranged interface. All participants in the
FRITZ!Box home network can start FRITZ!NAS in a web browser and
use it as a platform to access music, images, videos and documents
in the FRITZ!Box memory.
16.1
Requirements for FRITZ!NAS
In order to use FRITZ!NAS, your computer must have a web
browser installed that supports HTML5 (for instance, Internet
Explorer version 9 or higher, Firefox version 17 or higher, or
Google Chrome version 23 or higher).
16.2
Starting FRITZ!NAS
1.
Open a web browser.
2.
Enter “fritz.nas” in the address line.
FRITZ!NAS opens and displays the storage media enabled in
the FRITZ!Box.
16.3
FRITZ!NAS Password Protection
Access to FRITZ!NAS and thus to the storage media of the
FRITZ!Box can be protected by defining a password in the user interface. Under “System / FRITZ!Box Users / Log in to
Home Network” you can
•
configure a shared password that is requested every
time anyone in your home network accesses the
FRITZ!Box and FRITZ!NAS.
•
configure various FRITZ!Box users. You can configure a
password for each FRITZ!Box user and then specify which
FRITZ!NAS contents each user is allowed to access.
FRITZ!NAS can be reached in the home network by entering
the shared FRITZ!Box password. From the Internet you can
reach FRITZ!NAS only by logging in with your individual user
name and password.
Information on the password protection of your FRITZ!Box is
presented in the section Password Protection: Using
FRITZ!Box Safely from page 43.
FRITZ!Box 3490
115
Assigning FRITZ!Box a Name
17
Assigning FRITZ!Box a Name
You can assign an individual name for your FRITZ!Box in the
FRITZ!Box user interface. The name is set up under “Home
Network / FRITZ!Box Name” and appears in the following areas of your home network display:
FRITZ!Box 3490
•
•
•
Name of the wireless radio network (SSID)
•
•
•
Name of the media server
Name of the guest radio network (SSID)
Name of the working group released for home network
sharing
Individualized FRITZ!Box name for MyFRITZ!
Push service sender name
116
Configuring Internet Access for Guests
18
Configuring Internet Access for Guests
With the FRITZ!Box you can provide houseguests with an Internet connection of their own. At this guest access they can surf the web with
their own devices, but cannot access the contents of your home network.
18.1
Requirements
The guest access in the FRITZ!Box can be configured and provided only if the FRITZ!Box establishes the Internet connection itself.
If the FRITZ!Box is operated as an IP client, no guest access
can be configured.
18.2
Wireless Guest Access: Private Hotspot
For your guests you can configure a wireless guest access.
The wireless guest access is your private hotspot.
Features of the Wireless LAN Guest Access
•
At the wireless guest access your guests can log in with
their own smartphones, tablets, laptops or other network devices.
•
•
•
•
Guest devices can surf the Internet.
•
The access profile “Guest” is set for the wireless guest
access. This access profile can be edited in the “Internet
/ Filters” menu on the “Access Profiles” tab.
Guest devices have no access to your home network.
The guest access can be disabled automatically.
The guest access can use push service to notify you
about all devices registering and deregistering.
Configuring Wireless Guest Access
FRITZ!Box 3490
1.
Open the FRITZ!Box user interface; see page 25.
2.
Select the “WLAN / Guest Access” menu and enable
guest access.
117
Configuring Guest Access on the LAN 4 Port
3.
Assign a name for the guest wireless network (SSID) and
enter a network key under “Security”.
This concludes the configuration of your guest access. Now
guests can register their wireless devices with the FRITZ!Box.
Registering a Wireless Device with the Wireless Guest Access
1.
Your guest starts the wireless LAN software of her or his
wireless device and searches for the guest network.
2.
Your guests authorize themselves using the network key
you assigned.
The wireless LAN connection will be established.
18.3
Configuring Guest Access on the LAN 4 Port
For guests you can configure the network port “LAN 4” as a
guest access.
Features of the LAN Guest Access
•
Guests can connect their laptops to the guest access
with a network cable.
•
•
•
Guest devices can surf the Internet.
Guest devices have no access to the home network.
The access profile “Guest” is set for the LAN guest access. This access profile can be edited in the “Internet /
Filters” menu on the “Access Profiles” tab.
Configuring Guest Access
Set up the guest access as follows:
FRITZ!Box 3490
1.
Open the FRITZ!Box user interface; see page 25.
2.
In the “Home Network / Network” menu, select the “Network Settings” page.
3.
In the “Guest Access” area, check the box in front of the
“Guest access enabled for LAN 4” option.
4.
Click “Apply”.
118
Help in Case of Errors
19
Help in Case of Errors
For more help, see the AVM Knowledge Base in the Internet:
en.avm.de/service/
19.1
The User Interface Does Not Open
If the FRITZ!Box user interface cannot be opened, this can
have various causes.
Work through the following steps in sequence until the error
has been resolved.
Entering http://fritz.box in the Web Browser
Enter http://fritz.box in the web browser instead of fritz.box.
Google Chrome, for instance, performs a Google search if the
address of the FRITZ!Box is not known or was entered incompletely.
Restarting the FRITZ!Box
1.
Disconnect the FRITZ!Box from the power supply.
2.
Wait about five seconds before reconnecting to the power supply.
3.
Wait until the LEDs “Power” and “WLAN” (only if wireless
LAN is switched on) light up.
The FRITZ!Box is ready for operation again.
Clearing the Cache of your Web Browser
If the web browser shows only a blank white page, empty the
cache:
Firefox
1.
Click the “Menu” button and select “History / Clear Recent History...”.
Or click “History” in the menu bar and select “Clear Recent History...”.
FRITZ!Box 3490
119
The User Interface Does Not Open
2.
In the “Clear Recent History” dialog, select “Everything”,
and under “Details”, check only the “Cache” option.
3.
Click “Clear Now”.
Internet Explorer
1.
Click on the “Tools” menu and select “Internet options”.
2.
On the “General” tab, click the “Clear History” button.
3.
Enable the “Temporary Internet files” option and click
“Delete”.
Google Chrome
1.
Click on the Chrome menu (“Customize and Control Google Chrome” button) and select “History / Clear Browsing Data”.
2.
Select “the beginning of time”, and below it only the option “Empty the cache”.
3.
Click “Clear browsing data”.
Other Web Browsers
If you use a different web browser, see the Help for your
browser for instructions on how to clear the cache.
Check the Proxy Settings of the Web Browser
If a proxy server is enabled in your web browser, the address
of the FRITZ!Box must be entered as an exception. Check your
web browser settings.
Firefox
1.
Click the orange Firefox button and select “Settings /
Settings”.
Or click on “Tools” in the menu bar and select “Settings”.
FRITZ!Box 3490
2.
Select “Advanced / Network”.
3.
Under “Connection”, click the “Settings... button.”
120
The User Interface Does Not Open
4.
If the option “Manual proxy configuration” is enabled,
enter “fritz.box” in the “No Proxy for:” field and then
click “OK”.
If the manual proxy configuration is not enabled, click
“Cancel”.
Internet Explorer
1.
Click on the “Tools” menu and select “Internet options”.
2.
Switch to the “Connections” tab and click the “LAN settings” button.
3.
If the “Use a proxy server for your LAN” option is enabled, click on “Advanced”. Under “Exceptions” enter
the address “fritz.box” and click “OK”.
If no proxy server is used, click “Cancel”.
Google Chrome
Check whether the use of a proxy server is enabled. If so, enter “fritz.box” as an exception in the proxy server settings.
Google Chrome uses the proxy settings of your operating system (Windows or Mac OS). For more information, go to Google
Chrome Help and enter the keyword “network settings”.
Other Web Browsers
Check whether the use of a proxy server is enabled. If so, enter “fritz.box” as an exception in the proxy server settings.
For more information on the proxy settings, see the Help for
your web browser.
Configuring the Computer’s Network Adapter
On your computer, enable the setting “Obtain an IP Address
Automatically” for the network adapter used to connect to the
FRITZ!Box. For instructions, see page 105.
FRITZ!Box 3490
121
Cannot Establish a Wireless LAN Connection
Opening the User Interface Using an Emergency IP
Address
The FRITZ!Box has an “emergency IP address” (169.254.1.1)
at which it can always be reached. You can use this IP address as follows:
1.
Connect your computer to the “LAN 2” port of the
FRITZ!Box using a LAN cable.
2.
If your computer is already connected with the FRITZ!Box
over wireless LAN, clear the wireless connection.
3.
Make sure that the computer obtains its IP address automatically; see page 105.
4.
Clear all other connections between your FRITZ!Box and
other network devices.
5.
In the web browser, enter the address 169.254.1.1.
6.
When the FRITZ!Box user interface is displayed, enable
the DHCP server of the FRITZ!Box:
In the user interface, select “Home Network / Network /
Network Settings”. Click the “IPv4 Addresses” button,
enable the option “Enable DHCP server” and click “OK”.
19.2
Cannot Establish a Wireless LAN Connection
If you cannot establish a wireless LAN connection between
your computer and the FRITZ!Box, this may be due to a variety
of causes.
Work through the following steps in sequence until the error
has been resolved.
Switching On the Computer’s Wireless LAN Adapter
The wireless LAN adapter in your computer must be ready for
operation. On many notebooks the built-in wireless LAN
adapter can be switched on by pushing a button or entering a
key combination.
For more information, see the manual of your computer.
FRITZ!Box 3490
122
Cannot Establish a Wireless LAN Connection
Announcing the Name of the Wireless Radio Network
If the wireless LAN software on your computer cannot find the
wireless radio network of the FRITZ!Box, make the following
setting in the FRITZ!Box:
1.
Connect a computer to the FRITZ!Box with a network cable; see page 19.
2.
Open the FRITZ!Box user interface; see page 25.
3.
Select “WLAN / Radio Network”.
4.
Enable the option “Name of the radio network visible”.
5.
Click “Apply”.
6.
Remove the network cable and establish a connection
via wireless LAN.
Entering the Correct Network Key
If you establish the wireless connection manually, enter the
correct network key, which is found in the user interface of
your FRITZ!Box:
FRITZ!Box 3490
1.
Connect a computer to the FRITZ!Box with a network cable; see page 19.
2.
Open the FRITZ!Box user interface; see page 25.
3.
Select “WLAN / Security”.
4.
Take note of the network key or click “Apply” and print
out the wireless LAN security settings.
123
Wireless LAN Connection Interrupted
19.3
Wireless LAN Connection Interrupted
If the wireless LAN connection between your computer and
the FRITZ!Box is disrupted, this may be due to a variety of
causes. Work through the following steps in sequence until
the error has been resolved.
Positioning the FRITZ!Box and Wireless Devices
Correctly
Often all that is needed is to position the FRITZ!Box and wireless devices in different locations to improve the wireless LAN
connection:
•
•
Do not set up the FRITZ!Box in the corner of a room.
•
Position the FRITZ!Box and your wireless devices so that
there are as few obstacles between them as possible.
Do not set up the FRITZ!Box directly next to or beneath
an obstacle or a metal object (like a cabinet or radiator).
Configuring Automatic Radio Channel Selection
Configure automatic selection of the radio channel in the
FRITZ!Box. Then the FRITZ!Box will automatically select a radio channel with as little interference as possible.
FRITZ!Box 3490
1.
Open the FRITZ!Box user interface; see page 25.
2.
Select “WLAN / Radio Channel”.
3.
Enable the option “Set radio channel settings automatically (recommended)”.
4.
Click “Apply”.
124
Taking FRITZ!Box Out of Operation
20
Taking FRITZ!Box Out of Operation
In this chapter you receive tips and recommendations for taking the
FRITZ!Box out of operation.
20.1
Loading Factory Settings
When the factory settings are restored to the FRITZ!Box, all of
the settings in the FRITZ!Box are restored to their condition
upon delivery. This way you can delete incorrect settings that
prevent the FRITZ!Box from functioning properly.
Restoring the factory settings is also recommended if you
would like to pass the FRITZ!Box on to another user.
Resetting the FRITZ!Box has the following effects:
•
•
All settings you made in the FRITZ!Box will be deleted.
•
The network key in the factory settings will be activated
again.
•
The IP configuration of the factory settings will be restored.
The internal memory of the FRITZ!Box will be deleted. Received faxes and messages on the answering machine
will also be deleted.
Preparing to Load Factory Settings
Before loading the factory settings of your FRITZ!Box, save
your settings and FRITZ!Box data. Work through the following
steps:
Saving FRITZ!Box Settings
Before loading the factory settings, save all of the settings
you made in your FRITZ!Box to a backup file. With this backup
file you can restore your settings to the FRITZ!Box at any time
or load them to another FRITZ!Box. For more information on
this, see the section Saving and Restoring the FRITZ!Box Settings from page 33.
FRITZ!Box 3490
125
Loading Factory Settings
Saving Data from Internal Memory
1.
Open the FRITZ!Box user interface; see page 25.
2.
Select “FRITZ!NAS” in the menu of the FRITZ!Box.
The FRITZ!NAS interface is opened.
3.
Click here with the mouse to select the data you want to
save.
4.
Click the
“Copy FRITZ!NAS to My Device” icon in the
FRITZ!NAS toolbar and confirm by clicking “OK”.
The selected data are copied to a ZIP file in the download order you specified.
This concludes the saving of your data from the internal memory of the FRITZ!Box.
Loading the factory settings
Before loading factory settings, we recommend saving the
settings configured on your FRITZ!Box in a backup file; see
page 33.
1.
In the FRITZ!Box user interface, select the “System /
Backup” menu.
2.
Select the “Factory Settings” tab.
3.
Click the “Load Factory Settings” button.
The FRITZ!Box is reset to its factory settings. All settings made
during operation will be overwritten.
FRITZ!Box 3490
126
Uninstalling Supplementary Software
20.2
Uninstalling Supplementary Software
Additional software for the FRITZ!Box is available on the web
pages of AVM at avm.de/en/download.
If you have installed supplementary programs on one or more
computers, uninstall this software using the control panel of
your Windows operating system.
Uninstalling Programs in Windows 8.1 or 8
1.
Press the Windows key
time.
and the X key at the same
A menu is opened that contains all of the important
functions of Windows 8 or 8.1, respectively.
2.
Click on the “Programs and Features” entry.
The “Uninstall or change a program” list shows all of the
programs installed on your computer.
3.
Mark the AVM program you want to remove in the list.
4.
Click the “Uninstall” button.
The program will be removed.
Uninstalling Programs in Windows 7
1.
Open “Start / Control Panel / Programs”.
2.
Under “Programs and Features”, click “Uninstall a program”.
3.
Mark the AVM program you want to remove in the list.
4.
Click the “Uninstall/Change” button.
The program will be removed.
Uninstalling Programs in Windows Vista
FRITZ!Box 3490
1.
Open “Start / Settings / Control Panel / Programs and
Functions”.
2.
Mark the AVM program you want to remove in the list.
3.
Click the “Uninstall/Change” button and confirm with
“Continue”.
127
Uninstalling Supplementary Software
The program will be removed.
Uninstalling Programs in Windows XP
1.
Open “start / Control Panel / Add or Remove Programs”.
Make sure that the “Change or Remove Programs” button is selected in the column at left.
2.
Mark the AVM program you want to remove in the list of
“Currently installed programs”.
3.
Click the “Change/Remove” button.
The program will be removed.
FRITZ!Box 3490
128
Technical Specifications
21
Technical Specifications
Facts worth knowing: Here you will find comprehensive technical data
on your FRITZ!Box 3490.
21.1
Ports and Interfaces
•
VDSL/ADSL modem for use with ADSL/ADSL2/ADSL2+
compliant or ITU G.992.1, ITU G.992.3, ITU G.992.5
(Annex B or J) or VDSL2 compliant with ITU G.993.2
•
Four LAN ports via RJ45 sockets (standard Ethernet,
10/100/1000 Base-T)
•
•
Two USB host controllers (USB version 3.0/2.0)
Wireless access point with support for wireless LAN radio networks
– IEEE 802.11a – 54 Mbit/s
– IEEE 802.11b – 11 Mbit/s
– IEEE 802.11g – 54 Mbit/s
– IEEE 802.11n – 450 Mbit/s
– IEEE 802.11ac – 1300 Mbit/s
21.2
Router Functions
FRITZ!Box 3490
•
•
•
•
•
Router
•
•
•
Port Forwarding
DHCP server
Firewall with IP masquerading/NAT
IPv4 and IPv6
Parental controls and filter lists
Dynamic DNS
VPN
129
User Interface and Display
21.3
21.4
User Interface and Display
•
Configuration and status messages via a web browser on
a connected computer
•
Five LEDs indicate the condition of the device
Device Properties
•
•
•
Dimensions (W x D x H): circa 245 x 55 x 175 mm
•
Ambient conditions
FRITZ!OS can be updated
Conforms to CE standards
– operating temperature: 0 °C – +40 °C
– storage temperature: -20 °C – +70 °C
– relative humidity (operation): 10% – 90%
– relative humidity (idle): 5% – 95%
•
•
•
Supply voltage: 230 V / 50 Hz
Maximum power consumption: approx. 20 W
Average power consumption: approx. 8 W
The average power consumption was determined at
room temperature (23 °C to 27 °C) with the following
load:
– DSL connection active
– wireless LAN on; no devices registered via wireless
LAN
– one network device connected to a LAN port; no data
transfer; other LAN ports not in use
FRITZ!Box 3490
130
Cables
21.5
Cables
Network Cable (yellow)
Illustration
Use
The network cable is used to connect computers and network devices to the FRITZ!Box 3490.
•
AVM recommends using a network cable no more than
100 meters long.
•
Additional network cable is required if you would like to use all
of the FRITZ!Box 3490 network ports.
Extension
You can extend one or both ends of the network cable. You will
need the following components to extend the cable:
•
Standard Cat-5 network cable, type STP (shielded twisted pair)
– When components of a category smaller than Cat 5
are used, reduced transmission rates may result.
– You can use both straight cables and crosslink cables.
•
1 standard RJ45 CAT-5 double coupling with a 1:1 pinout
All components are available from specialized vendors.
Replacement
The network cable is a standard cable.
•
As a replacement, use a standard Cat-5 network cable, type STP
(shielded twisted pair)
Replacement cable is available from specialized vendors.
FRITZ!Box 3490
131
Cables
DSL cable
Illustration
Use
The DSL cable is for connecting the FRITZ!Box to a DSL or VDSL line
without a landline.
Extension
You will need the following components to extend the length of the
cable on the end with the RJ45 connector:
•
Standard Cat-5 network cable, type STP (shielded twisted pair)
•
Standard RJ45 CAT-5 double coupling
Both components are available from specialized vendors.
Replacement
The DSL cable is a standard cable.
•
As a replacement cable, use a DSL cable with two RJ45 connectors.
Replacement cable is available from specialized vendors.
FRITZ!Box 3490
132
Customer Service
22
Customer Service
Be it product documentation, frequently asked questions, tips or support: This chapter presents information on all important service topics.
22.1
Documentation on the FRITZ!Box
To take advantage of all commands and features of your
FRITZ!Box, consult the following documentation:
Help
In the FRITZ!Box user interface you can open the comprehensive Online Help by clicking the “Help” icon and the “Help”
buttons.
Manual
The PDF file of the manual can be opened and downloaded
from the Internet at the following address:
avm.de/en/service/manuals
Choose the “FRITZ!Box” product group and then your
“FRITZ!Box 3490”. The PDF is opened.
22.2
Information in the Internet
On its website AVM presents comprehensive information on
your AVM product.
Videos on the FRITZ!Box
Videos on many of the FRITZ!Box functions are available,
showing animated demonstrations of how to set up the individual functions. The videos can be viewed at the following
address:
avm.de/en/service/fritz.clips
AVM Knowledge Base
In our AVM Knowledge Base you can find answers to your
questions and specific solutions to your problems. The AVM
Knowledge Base is located in the area “Service” of the AVM
website:
en.avm.de/service/
FRITZ!Box 3490
133
Feedback on FRITZ!Box
22.3
Feedback on FRITZ!Box
In various places in the user interface, the FRITZ!Box offers
you the opportunity to send your concrete feedback to AVM.
Your feedback helps us to continually improve the FRITZ!Box.
When you submit feedback, only the technical data and no
personal data are transmitted to AVM. These data are used for
the exclusive purpose of product improvement. A corresponding message appears in the Event Log, stating that the feedback was sent to AVM.
Automatically Sending Error Reports to AVM
In the case of serious errors, this service generates a report
on the problem that occurred and automatically sends this error report to AVM. The error report helps improve the stability
of FRITZ!OS.
Settings options for automatically sending error reports are
located on the “Contents / AVM Services” page of the
FRITZ!Box user interface.
Evaluating the DSL Connection
On the “Internet / DSL Information / Feedback” page you can
evaluate your DSL connection. This makes it possible to optimize your DSL performance with upcoming FRITZ!OS updates.
Evaluating the Wireless LAN Connection
On the “WLAN / Radio Network / Known Wireless LAN Devices
/ Feedback” page you can evaluate your satisfaction with the
wireless LAN connection between the FRITZ!Box and the wireless device. This information helps AVM optimize the wireless
LAN properties of the FRITZ!Box.
FRITZ!Box 3490
134
Assistance from the Support Team
22.4
Assistance from the Support Team
If you have problems with FRITZ!Box, proceed as follows:
1.
If you have questions about starting operation of your
FRITZ!Box, please consult the following chapters again:
– Before You Connect the FRITZ!Box from page 14
– Connecting the FRITZ!Box from page 16
– Connecting a Computer with a Network Cable from
page 19
– Connecting Computers with the FRITZ!Box over Wireless LAN from page 21
2.
If you have any problems, for instance in establishing
connections, read the section Help in Case of Errors from
page 119.
3.
Read our tips from the AVM Knowledge Base in the “Service” area.
en.avm.de/service/
This site contains answers to questions our customers
have frequently asked the Support team.
Please take advantage of the information sources described
above before contacting AVM support.
Support by e-mail
You can send us an English-language e-mail request at any
time using the “Service” area of our website. You can reach
the service area at avm.de/en/service
1.
Select the product group and your product for which you
need support from the “Support” area.
You will receive a selection of FAQs.
2.
If you need more help, click the “Contact Support” button to open the e-mail support form.
3.
Fill out the form and send it to AVM by clicking the “Submit support request” button.
Our Support team will respond by e-mail as quickly as possible.
FRITZ!Box 3490
135
Manufacturer’s Warranty
22.5
Manufacturer’s Warranty
We offer a manufacturer’s warranty of 5 years on the hardware of this original product. The warranty period begins with
the purchase date from the first end user. Compliance with
the warranty period can be proven by submission of the original invoice or comparable documents. This warranty does not
restrict your warranty rights based on the contract of sale or
other statutory rights.
Within the warranty period, we will remove defects to the
product which are demonstrably due to faults in materials or
manufacturing. Our warranty does not cover defects which occur due to incorrect installation, improper use, non-observance of instructions in the user manual, normal wear and
tear or defects in the environment of the system (third-party
hardware or software). We may, at our discretion, repair or replace the defective product. Claims other than the right to the
removal of defects which is mentioned in these terms of warranty are not constituted.
We guarantee that the software conforms with general specifications, not, however, that the software meets your individual requirements. Delivery costs will not be reimbursed. Products which have been replaced revert to our ownership.
Claims recognized under warranty entail neither an extension
or recommencement of the warranty period. If we reject a warranty claim, this claim lapses no later than six months after
being rejected by us.
This warranty shall be governed by German substantive law,
to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG).
FRITZ!Box 3490
136
Legal Notice
Legal Notice
Legal Notice
This documentation and the software it describes are protected by copyright. AVM grants the nonexclusive right to use the software, which is supplied exclusively in object code format. The licensee may create only one copy of the software, which may be used exclusively for backup use.
AVM reserves all rights that are not expressly granted to the licensee. Without previous approval
in writing, and except for in cases permitted by law, it is particularly prohibited to
• copy, propagate or in any other manner make this documentation or this software publicly accessible, or
• process, disassemble, reverse engineer, translate, decompile or in any other manner open
the software and subsequently copy, propagate or make the software publicly accessible in
any other manner.
The licensing conditions are presented in the FRITZ!Box user interface under the “Legal Notice”
heading.
This documentation and software have been produced with all due care and checked for correctness in accordance with the best available technology. AVM GmbH disclaims all liability and warranties, whether express or implied, relating to the AVM product's quality, performance or suitability for any given purpose which deviates from the performance specifications contained in the
product description. The licensee bears all risk in regard to hazards and impairments of quality
which may arise in connection with the use of this product.
AVM will not be liable for damages arising directly or indirectly from the use of the manual or the
software, nor for incidental or consequential damages, except in case of intent or gross negligence. AVM expressly disclaims all liability for the loss of or damage to hardware or software or
data as a result of direct or indirect errors or destruction and for any costs (including connection
charges) related to the documentation and the software and due to incorrect installations not performed by AVM itself.
The information in this documentation and the software are subject to change without notice for
the purpose of technical improvement.
© AVM GmbH 2014—2016. All rights reserved. Documentation release 06/2016
AVM Audiovisuelles Marketing
und Computersysteme GmbH
Alt-Moabit 95
D 10559 Berlin
Germany
AVM Computersysteme
Vertriebs GmbH
Alt-Moabit 95
D 10559 Berlin
Germany
AVM in the Internet:
avm.de/en
Trademarks: Trademarks like AVM, FRITZ! and FRITZ!Box (product names and logos) are protected
trademarks owned by AVM GmbH. Microsoft, Windows and the Windows logo are trademarks
owned by Microsoft Corporation in the USA and/or other countries. Apple, App Store, iPhone, iPod
and iPad are trademarks owned by Apple Inc. in the USA and/or other countries. IOS is a trademark owned by Cisco Technology Inc. in the USA and/or other countries. Google and Android are
trademarks owned by Google Inc. in the USA and/or other countries. All other trademarks (like
product names, logos, commercial names) are owned by their respective holders.
FRITZ!Box 3490
137
Declaration of CE Conformity
AVM declares herewith that the device is compliant with
the basic requirements and the relevant rules in
directives 2014/53/EU, 2009/125/EC and 2011/65/EU.
The declaration of CE conformity is available at
http://en.avm.de/ce.
FRITZ!Box 3490
138
Disposal Information
In accordance with European regulations, the FRITZ!Box
3490, as well as all devices and electronic components contained in the package, may not be disposed with household
waste.
After use, please dispose of FRITZ!Box 3490 and all electronic
components and devices included with delivery at a collection point in your local community for the disposal of electric
and electronic appliances.
Symbol for the separate collection of electric and electronic devices
FRITZ!Box 3490
139
Drilling Template
A drilling template is presented below. Use the drilling template as a
guide to mark the holes needed to mount the FRITZ!Box on a wall.
FRITZ!Box 3490
140
FRITZ!Box 3490
141
FRITZ!Box 3490
142
Index
A
documentation . . . . . . . . . . . . . . . . . . 133
drilling template . . . . . . . . . . . . . . . . . 140
DSL cable. . . . . . . . . . . . . . . . . . . . . . . 132
dynamic DNS. . . . . . . . . . . . . . . . . . . . . 72
access profiles . . . . . . . . . . . . . . . . 61, 67
ambient conditions. . . . . . . . . . . . . . . 130
apps
MyFRITZ!App . . . . . . . . . . . . . . . . . . 58
auto channel (wireless LAN). . . . . . . . . 95
automatic error report . . . . . . . . . . . . 134
E
e-mail notifications. . . . . . . . . . . . . . . . 30
electrical power
connecting . . . . . . . . . . . . . . . . . . . 16
electricity
FRITZ!Box consumption . . . . . . . . 130
emergency IP address . . . . . . . . . . . . 101
ending operation . . . . . . . . . . . . . . . . 125
energy
saving . . . . . . . . . . . . . . . . . . . . . . . 28
evaluating
DSL connection. . . . . . . . . . . . . . . 134
wireless LAN connection . . . . . . . 134
exposed host . . . . . . . . . . . . . . . . . . . . 70
B
blacklist . . . . . . . . . . . . . . . . . . . . . . . . . 61
button
wireless LAN . . . . . . . . . . . . . . . . . . 12
WPS . . . . . . . . . . . . . . . . . . . . . . . . . 12
C
cable
DSL cable . . . . . . . . . . . . . . . . . . . 132
network cable . . . . . . . . . . . . . . . . 131
cable connection (broadband). . . . 17, 39
call list . . . . . . . . . . . . . . . . . . . . . . . . . . 49
CE conformity declaration . . . . . . . . . 138
configuration . . . . . . . . . . . . . . . . . . . . . 25
connecting
behind modem . . . . . . . . . . . . . 17, 39
behind router . . . . . . . . . . . . . . . . . 18
computer. . . . . . . . . . . . . . . . . . . . . 19
DSL . . . . . . . . . . . . . . . . . . . . . . . . . 17
electrical power . . . . . . . . . . . . . . . 16
mobile network. . . . . . . . . . . . . 18, 39
to hub/switch . . . . . . . . . . . . . . . . . 19
USB devices . . . . . . . . . . . . . . . . . 109
conventions. . . . . . . . . . . . . . . . . . . . . . . 9
copyright . . . . . . . . . . . . . . . . . . . . . . . 137
customer service. . . . . . . . . . . . . . . . . 133
F
factory settings
DHCP server . . . . . . . . . . . . . . . . . 102
IPv4 address . . . . . . . . . . . . . . . . . 101
loading with FRITZ!Box. . . . . . . . . 125
feedback . . . . . . . . . . . . . . . . . . . . . . . 134
filters for Internet use
blacklist . . . . . . . . . . . . . . . . . . . . . 61
editing list. . . . . . . . . . . . . . . . . . . . 67
whitelist . . . . . . . . . . . . . . . . . . . . . 61
FRITZ!Box diagnostics. . . . . . . . . . . . . . 28
FRITZ!Box function test . . . . . . . . . . . . . 28
FRITZ!Box keylock . . . . . . . . . . . . . . . . . 32
FRITZ!Box password
configuring . . . . . . . . . . . . . . . . . . . 44
password forgotten . . . . . . . . . . . . 53
quick access . . . . . . . . . . . . . . . . . . 45
FRITZ!Box user account
configuring . . . . . . . . . . . . . . . . . . . 46
disabling . . . . . . . . . . . . . . . . . . . . . 52
forgot password . . . . . . . . . . . . . . . 53
ftpuser. . . . . . . . . . . . . . . . . . . . . . . 51
quick access . . . . . . . . . . . . . . . . . . 51
rights . . . . . . . . . . . . . . . . . . . . . . . . 49
D
declaration of CE conformity . . . . . . . 138
device properties . . . . . . . . . . . . . . . . 130
DHCP server (integrated) . . . . . . . . . . 102
disposal . . . . . . . . . . . . . . . . . . . . . . . . 139
DNS server. . . . . . . . . . . . . . . . . . . . . . . 79
DNSSEC . . . . . . . . . . . . . . . . . . . . . . . . . 80
FRITZ!Box 3490
144
I
FRITZ!NAS
password protection . . . . . . . . . . 115
requirements . . . . . . . . . . . . . . . . 115
starting . . . . . . . . . . . . . . . . . . . . . 115
FRITZ!OS update
automatic search . . . . . . . . . . . . . . 37
performing . . . . . . . . . . . . . . . . . . . 35
imprint . . . . . . . . . . . . . . . . . . . . . . . . . 137
information in the Internet
knowledge base . . . . . . . . . . . . . . 133
videos . . . . . . . . . . . . . . . . . . . . . . 133
instructions
handling . . . . . . . . . . . . . . . . . . . . . . 8
security . . . . . . . . . . . . . . . . . . . . . . . 7
interfaces on the FRITZ!Box . . . . . 11, 129
internal memory . . . . . . . . . . . . . . . . . 125
Internet access . . . . . . . . . . . . .50, 61, 73
via mobile network. . . . . . . . . . . . . 39
Internet connection
configuring . . . . . . . . . . . . . . . . . . . 38
configuring via DSL. . . . . . . . . . . . . 38
over LAN 1. . . . . . . . . . . . . . . . . . . . 40
via cable modem . . . . . . . . . . . 17, 39
via mobile network. . . . . . . . . . . . . 18
Internet protocol version 6. . . . . . . . . . 81
Internet router . . . . . . . . . . . . . . . . . . . . 61
Internet use
blocking web pages . . . . . . . . . . . . 61
time limits. . . . . . . . . . . . . . . . . . . . 61
IP address
changing . . . . . . . . . . . . . . . . . . . . 103
emergency . . . . . . . . . . . . . . . . . . 101
in Linux . . . . . . . . . . . . . . . . . . . . . 108
in Mac OS X. . . . . . . . . . . . . . . . . . 107
in Windows . . . . . . . . . . . . . . . . . . 106
obtaining automatically . . . . . . . . 105
IPv4
address . . . . . . . . . . . . . . . . . . . . . 101
settings . . . . . . . . . . . . . . . . . . . . . 100
IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
G
Green AP (wireless LAN) . . . . . . . . . . . . 29
green mode (LAN) . . . . . . . . . . . . . . . . . 30
guest access
LAN 4 . . . . . . . . . . . . . . . . . . . . . . . 118
see guest network . . . . . . . . . . . . 117
wireless LAN . . . . . . . . . . . . . . . . . 117
guest network
configuring . . . . . . . . . . . . . . . . . . 117
H
help
customer service . . . . . . . . . . . . . 133
knowledge base . . . . . . . . . . . . . . 133
manual . . . . . . . . . . . . . . . . . . . . . 133
support team . . . . . . . . . . . . . . . . 135
user interface . . . . . . . . . . . . . . . . 133
videos . . . . . . . . . . . . . . . . . . . . . . 133
hibernation . . . . . . . . . . . . . . . . . . . . . . 87
home network
network devices . . . . . . . . . . . . . . . 98
overview . . . . . . . . . . . . . . . . . . . . 116
storage (NAS) . . . . . . . . . . . . . . . . 115
USB devices . . . . . . . . . . . . . . . . . 109
Hotspot (wireless LAN) . . . . . . . . . . . . 117
HSPA (mobile network). . . . . . .18, 39, 82
HTTPS. . . . . . . . . . . . . . . . . . . . . . . . . . . 73
hub
LAN . . . . . . . . . . . . . . . . . . . . . . . . . 19
USB . . . . . . . . . . . . . . . . . . . . . . . . 110
FRITZ!Box 3490
L
LAN
connecting . . . . . . . . . . . . . . . . . . . 19
guest access . . . . . . . . . . . . . . . . . 118
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
legal notice . . . . . . . . . . . . . . . . . . . . . 137
LISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
145
M
P
manufacturer’s warranty. . . . . . . . . . . 136
media server . . . . . . . . . . . . . . . . . . . . 111
mobile network . . . . . . . . . . . . .18, 39, 82
MyFRITZ!
Internet Access . . . . . . . . . . . . . . . . 50
personal cloud service . . . . . . . . . . 55
security . . . . . . . . . . . . . . . . . . . . . . 60
setting up an account. . . . . . . . . . . 55
using . . . . . . . . . . . . . . . . . . . . . . . . 57
MyFRITZ!App . . . . . . . . . . . . . . . . . . . . . 58
package contents . . . . . . . . . . . . . . . . . 14
parental controls. . . . . . . . . . . . . . . . . . 61
password for FRITZ!Box . . . . . . . . . . . . 43
password protection
configuring FRITZ!Box password . . 44
configuring FRITZ!Box users. . . . . . 46
forgot password . . . . . . . . . . . . . . . 53
overview . . . . . . . . . . . . . . . . . . . . . 43
personal cloud service . . . . . . . . . . . . . 55
port forwarding . . . . . . . . . . . . . . . . . . . 70
port forwarding IPv6 . . . . . . . . . . . . . . . 70
ports on the FRITZ!Box . . . . . . . . . . . . 129
power consumption . . . . . . . . . . . . . . 130
power mode (LAN) . . . . . . . . . . . . . . . . 30
push services . . . . . . . . . . . . . . . . . . . . 30
N
NAS . . . . . . . . . . . . . . . . . . . . . . . .49, 115
network
changing settings . . . . . . . . . . . . . 103
connecting . . . . . . . . . . . . . . . . . . . 19
factory settings . . . . . . . . . . . . . . . 100
hub/switch . . . . . . . . . . . . . . . . . . . 19
IPv4 settings . . . . . . . . . . . . . . . . . 100
network overview . . . . . . . . . . . . . . 98
network settings . . . . . . . . . . . . . . . 98
prioritization . . . . . . . . . . . . . . . . . . 75
UPnP settings . . . . . . . . . . . . . . . . 105
network applications
blocking Internet access . . . . . . . . 61
list . . . . . . . . . . . . . . . . . . . . . . . . . . 68
network cable . . . . . . . . . . . . . . . . . . . 131
network devices
home network . . . . . . . . . . . . . . . . . 98
overview . . . . . . . . . . . . . . . . . . . . . 98
remote maintenance of computer. 100
Wake on LAN . . . . . . . . . . . . . . . . . 100
network key . . . . . . . . . . . . . . . . . . . . . . 24
night service . . . . . . . . . . . . . . . . . . . . . 87
notice
legal. . . . . . . . . . . . . . . . . . . . . . . . 137
notifications . . . . . . . . . . . . . . . . . . . . . 30
R
recycling . . . . . . . . . . . . . . . . . . . . . . . 139
remote access (VPN). . . . . . . . . . . . . . . 77
remote maintenance. . . . . . . . . . . . . . . 73
requirements for operation . . . . . . . . . 14
S
saving data . . . . . . . . . . . . . . . . . . . . . 125
saving electricity . . . . . . . . . . . . . . . . . . 28
schedule . . . . . . . . . . . . . . . . . . . . . 29, 87
security
FRITZ!Box password . . . . . . . . . . . . 44
FRITZ!Box user account . . . . . . . . . 46
FRITZ!OS update . . . . . . . . . . . . . . . 35
installing and connecting . . . . . . . . 7
password protection . . . . . . . . . . . 43
saving settings . . . . . . . . . . . . . . . . 33
VPN . . . . . . . . . . . . . . . . . . . . . . . . . 77
settings
Internet access . . . . . . . . . . . . . . . . 50
IP address . . . . . . . . . . . . . . . . . . . 105
network . . . . . . . . . . . . . . . . . . . . . 100
protecting with a password . . . . . . 43
restoring . . . . . . . . . . . . . . . . . . . . . 33
saving . . . . . . . . . . . . . . . . . . . 33, 125
user interface . . . . . . . . . . . . . . . . . 25
smartphone. . . . . . . . . . . . . . . . . . . . . . 58
O
operation requirements . . . . . . . . . . . . 14
overview FRITZ!Box . . . . . . . . . . . . . . . . 25
FRITZ!Box 3490
146
software
FRITZ!OS . . . . . . . . . . . . . . . . . . . . . 35
uninstalling . . . . . . . . . . . . . . . . . . 127
starting operation
package contents . . . . . . . . . . . . . . 14
requirements . . . . . . . . . . . . . . . . . 14
storage (NAS) . . . . . . . . . . . . . . . . . . . 115
streaming. . . . . . . . . . . . . . . . . . . . . . . 111
support
by e-mail . . . . . . . . . . . . . . . . . . . . 135
information in the Internet. . . . . . 133
switch (LAN network) . . . . . . . . . . . . . . 19
symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 9
quick access . . . . . . . . . . . . . . . . . .
rights . . . . . . . . . . . . . . . . . . . . . . . .
user interface
opening . . . . . . . . . . . . . . . . . . . . . .
overview . . . . . . . . . . . . . . . . . . . . .
password protection . . . . . . . . . . .
51
49
25
25
43
V
videos . . . . . . . . . . . . . . . . . . . . . . . . . 133
views of the user interface
advanced view . . . . . . . . . . . . . . . . 27
standard view . . . . . . . . . . . . . . . . . 27
VPN
configuration wizard . . . . . . . . . . . 78
user account . . . . . . . . . . . . . . . . . . 49
using remote access. . . . . . . . . . . . 77
VPN
client . . . . . . . . . . . . . . . . . . . . . . . . 79
T
technical specifications . . . . . . . . . . . 129
tips
password protection . . . . . . . . . . . 43
transmission power . . . . . . . . . . . . . . . 29
W
U
Wake on LAN . . . . . . . . . . . . . . . . . . . . 100
warranty. . . . . . . . . . . . . . . . . . . . . . . . 136
whitelist. . . . . . . . . . . . . . . . . . . . . . . . . 61
Windows users . . . . . . . . . . . . . . . . . . . 69
wireless auto channel. . . . . . . . . . . . . . 95
wireless LAN
access point . . . . . . . . . . . . . . . . . . 12
connecting . . . . . . . . . . . . . . . . . . . 21
extending a radio network . . . . . . . 88
frequency ranges . . . . . . . . . . . . . . 94
guest access . . . . . . . . . . . . . . . . . 117
network key. . . . . . . . . . . . . . . . . . . 24
range . . . . . . . . . . . . . . . . . . . . . . . . 88
switching on and off. . . . . . . . . 12, 88
WPS . . . . . . . . . . . . . . . . . . . . . . . . . 21
wireless LAN frequency ranges . . . . . . 94
wireless LAN repeater . . . . . . . . . . . . . . 88
wireless local area network . . . . . . . . . 87
WLAN button . . . . . . . . . . . . . . . . . . . . . 12
WPS (Wi-Fi Protected Setup) . . . . . . . . 21
WPS button . . . . . . . . . . . . . . . . . . . . . . 12
UMTS
Internet access . . . . . . . . . . . . . . . . 39
Internet connection . . . . . . . . . . . . 18
substitute connection . . . . . . . . . . 82
uninstalling programs. . . . . . . . . . . . . 127
uninstalling supplementary software . 127
update . . . . . . . . . . . . . . . . . . . . . . . . . . 35
updating firmware. . . . . . . . . . . . . . . . . 35
UPnP settings . . . . . . . . . . . . . . . . . . . 105
usage data. . . . . . . . . . . . . . . . . . . . . . . 30
USB
accessing memory . . . . . . . . . . . . 111
hub . . . . . . . . . . . . . . . . . . . . . . . . 110
modem . . . . . . . . . . . . . . . . . . . . . 110
ports . . . . . . . . . . . . . . . . . . . . . . . . 11
printer . . . . . . . . . . . . . . . . . . . . . . 112
storage media . . . . . . . . . . . . . . . . 109
USB devices
device types . . . . . . . . . . . . . . . . . 109
home network . . . . . . . . . . . . . . . . 109
user account
configuring . . . . . . . . . . . . . . . . . . . 46
disabling . . . . . . . . . . . . . . . . . . . . . 52
forgot password . . . . . . . . . . . . . . . 53
ftpuser . . . . . . . . . . . . . . . . . . . . . . . 51
FRITZ!Box 3490
147
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