PDF Touchstone® TG3462 Cable Voice Gateway Data Sheet

PDF Touchstone® TG3462 Cable Voice Gateway Data Sheet
Touchstone® TG3462 Cable
Smart Home Voice Gateway
DOCSIS® 3.1 Gateway with 8x8 802.11ac Wi-Fi,
MoCA, IoT support
• 2x2 OFDM and OFDMA DOCSIS® 3.1 channels
• 32x8 SCQAM DOCSIS® 3.0 channels
• Full Capture Bandwidth Tuner
• Multi Processor Technology with ARM and ATOM based Application Processor
• 2 port Gigabit Ethernet Wireless Router
• Switchable upstream filters for 42MHz or 85MHz operation.
• 8x8 Integrated Dual Band Concurrent 5GHz 802.11ac Wave2 radios
and 2x2 2.4GHz 802.11n for high performance WLAN
• MoCA 2.0 (with channel bonding) for in Home Video and Data distribution over Coax
• Multiple SSID support with DFS channels and Dynamic Channel change
• IoT subsystem with support for ZigBee, Thread and BTLE personal area networks
• Small form factor based on a Multi-PCB design
• Multiple operator controlled configuration options
• Designed for enhanced application support
The TG3462 Telephony Wireless IoT Gateway supporting DOCSIS 3.1 allows unprecedented data rates to be delivered to MSO
customer homes. The TG3462, along with its superior 8x8 802.11ac Dual Band Wireless radios, offers premium Wi-Fi
performance enabling video over Wi-Fi.
The MoCA 2.0 interface with channel bonding enables the creation of a high performance home network. The switchable US
diplex filter is designed to produce superior RF performance and ease of deployment on a DOCSIS 3.1 network.
© 2016 ARRIS Enterprises, LLC. All rights reserved.
Increased DRAM, Flash and Multiple embedded processor cores are designed to allow new applications to be
deployed on the gateway. The robust IoT subsystem is capable of supporting personal area networks based on
Zigbee, Thread and BTLE. This feature-packed unit is intended to serve as the hub of the subscribers network,
connecting all IP capable devices (Internet, Data, Voice and Video) throughout the customers premises.
Residential gateway support has always been a concern of the operator. The TG3462 distinguishes itself with
capabilities to minimize these support needs. Multiple provisioning methods (SNMP, Configuration File, Remote
WebGUI access, TFTP, and TR-069/181) allow custom designed setups to be applied to monitor the end user more
efficiently. Multiple remote access levels (User, Cusadmin, and MSO) also allow more ease and flexibility for manual
configuration and control.
The TG3462 will help lead the future to advanced home and small business services.
• TG3462 DOCSIS 3.1 Telephony Gateway for North America (DOCSIS 3.0 32x8, 8x8 802.11ac Wave 2 MU-MIMO)
• TG3462S/CE DOCSIS 3.1 Telephony Gateway for Europe (EuroDOCSIS 3.0 32x8, 4x4 802.11ac Wave 2 MU-MIMO)
Operating Temperature
0 to 50°C
RF Interface
1 External ‘F’ type connector
Operating Relative Humidity
5-85% (Non condensing)
Storage Temperature
-40 to 70°C
Date Interfaces
4 x 10/100/1000 Base-T Ethernet
(RJ-45 connector)
8.34in x 4.94in x 4.94 in
212 mm x 125 mm x 125 mm
Analog Telephony
2 lines; RJ-11
Dimensions (H x W x D)
MoCA 2.0
Input Voltage (nominal)
115V AC, 60 Hz
Custom C7P Connector
Backup Capacity (not supplied)
External BBU
Diagnostic LED’s (Top)
Integrated LED for status of
Power, US/DS, Online, 2.4GHz,
5GHz, Tel1, Tel2, Battery, MoCA
Diagnostic LED’s (Rear)
MoCA, Ethernet Link/Speed
© 2016 ARRIS Enterprises, LLC. All rights reserved.
RF Downstream
Bonded Channels
Up to 32 SCQAM or 2 OFDM
Frequency Range
2.4GHz and 5GHz
Tuner Configuration
Full capture tuning range
Frequency Range (MHz)
108MHz - 1002MHz DOCSIS
Transmit Power (from any
+27dBm (MCS7)
+26 dBm (MCS9)
Spatial Streams
2 for 2.4GHz, 8 for 5GHz
Data Rate (Mbps Max.)
Up to 5Gbps
Receive Levels
RF Input Sensitivity Level
-15dBmV to +15dBmV (DOCSIS)
2.4GHz -<-88dBM 802.11n (MCS0) ,
<-71dBm 802.11n (MCS7), HT20
5.0GHz -<-84dBM 802.11ac (MCS0) ,
<-57dBm 802.11ac (MCS9), VHT80
10 transmit, and 10 receive (total)
RF Upstream
Bonded Channels
Up to 8 SCQAM or 2 OFDMA
Frequency Range
5MHz to 85MHz
Configurable Diplex Filter 42MHz-85MHz
Data Rate (Mbps Max.)
Up to 1Gbps
RF Output Level
+65 dBmV (64 QAM, single upstream)
+57 dBmv (64 QAM, 4-8 upstreams)
+65 dBmV (16 QAM, single upstream)
+27 dBm
BTLE TxPower
+10 dBm
Thread TxPower
+ 27dBm
Frequency Range
1150MHz –1500MHz
Network Channel
Max Transmit Power
+ 9 dBm max (adjustable)
Max PhyRate
1400 Mbps
Application Data Rate
800 Mbps bidirectional combined
Contact Customer Care for product information and sales:
• United States: 866-36-ARRIS
• International: +1-678-473-5656
(x2 11-2016)
Note: Specifications are subject to change without notice. Copyright Statement: © 2016 ARRIS Enterprises, LLC. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any
derivative work (such as translation, transformation, or adaptation) without written permission from ARRIS Enterprises, LLC (“ARRIS”). ARRIS reserves the right to revise this publication and to make changes in content from time to time
without obligation on the part of ARRIS to provide notification of such revision or change. ARRIS and the ARRIS logo are registered trademarks of ARRIS Enterprises, LLC. All rights reserved. Other trademarks and trade names may be
used in this document to refer to either the entities claiming the marks or the names of their products. ARRIS disclaims proprietary interest in the marks and names of others.
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