Empower 2 Upgrade and Configuration Guide

Empower 2 Upgrade and Configuration Guide
Empower 2
Upgrade and Configuration Guide
71500109607 / Revision A
Copyright © Waters Corporation 2005.
All rights reserved.
Copyright notice
© 2005 WATERS CORPORATION. PRINTED IN THE UNITED STATES OF
AMERICA AND IRELAND. ALL RIGHTS RESERVED. THIS DOCUMENT
OR PARTS THEREOF MAY NOT BE REPRODUCED IN ANY FORM
WITHOUT THE WRITTEN PERMISSION OF THE PUBLISHER.
The information in this document is subject to change without notice and
should not be construed as a commitment by Waters Corporation. Waters
Corporation assumes no responsibility for any errors that may appear in this
document. This document is believed to be complete and accurate at the time
of publication. In no event shall Waters Corporation be liable for incidental or
consequential damages in connection with, or arising from, its use.
Waters Corporation
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Milford, MA 01757
USA
Trademarks
Millennium and Waters are registered trademarks of Waters Corporation.
Empower is a trademark of Waters Corporation.
Other trademarks or registered trademarks are the sole property of their
respective owners.
Customer comments
Please contact us if you have questions, suggestions for improvements, or find
errors in this document. Your comments will help us improve the quality,
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You can reach us at tech_comm@waters.com.
Table of Contents
Preface
................................................................................................................ viii
Chapter 1
Introduction .......................................................................................................................1
1.1 Typical System Configurations .............................................................................1
1.2 Hardware and Software Requirements .................................................................3
1.3 Devices Supported by the System ........................................................................6
Chapter 2
Installing and Configuring the Hardware .........................................................................13
2.1 Selecting the Site ................................................................................................13
2.2 Installing and Configuring Computer Systems ....................................................14
2.2.1 Empower Personal Workstation............................................................14
2.2.2 Empower Workgroup or Enterprise System..........................................15
2.2.3 Optional Interface Cards .......................................................................16
2.3 Connecting IEEE-488 Chromatographic Devices ...............................................18
2.3.1 busLAC/E Card Connections ................................................................18
2.3.2 Interface Overview ................................................................................20
2.3.3 Interface Guidelines ..............................................................................21
2.3.4 Making Cable Connections ...................................................................21
2.3.5 Making Device Connections..................................................................22
2.3.6 Setting IEEE-488 Device Addresses.....................................................24
2.4 Connecting Non IEEE-488 Chromatographic Devices .......................................26
2.4.1 Ethernet Instruments.............................................................................26
2.4.2 8-Port Serial Card Instruments..............................................................27
2.4.3 BusLAC/E I/O Distribution Box..............................................................27
2.4.4 Non IEEE Device Connections .............................................................27
2.5 Connecting Mass Spectrometers........................................................................28
2.5.1 Connecting to Empower........................................................................29
2.5.2 Configuring Mass Spectrometers..........................................................29
2.6 Starting Up the System .......................................................................................30
Table of Contents
iii
Chapter 3
Upgrading a Stand-Alone or Personal Workstation ........................................................31
3.1 Requirements......................................................................................................32
3.1.1 Determining Disk Space Requirements ................................................32
3.1.2 Checking the Size of Your Database ....................................................33
3.1.3 Space Required for Database Export ...................................................34
3.1.4 Estimating the Size of Your New Database ..........................................34
3.1.5 Freeing Project Tablespace ..................................................................34
3.2 Removing the busLAC/E Drivers ........................................................................35
3.3 Backing Up Projects and the instsrv.dat File ......................................................36
3.3.1 Backing Up Projects..............................................................................36
3.3.2 Backing Up instsrv.dat ..........................................................................36
3.4 Uninstalling Options ............................................................................................36
3.4.1 Uninstalling ConnectionsAQT for Systems ...........................................37
3.4.2 Uninstalling Millennium32 v4.0 or Empower 1154 Options....................37
3.5 Exporting the Database ......................................................................................38
3.5.1 Exporting the Millennium32 Database ...................................................38
3.5.2 Exporting the Empower 1154 Database ...............................................41
3.6 Uninstalling Millennium32 or Empower 1154 Software .......................................44
3.7 Upgrading the Operating System........................................................................45
3.8 Installing the Empower Software ........................................................................45
3.8.1 Finishing a Custom Installation .............................................................48
3.9 Completing the Upgrade .....................................................................................50
3.9.1 Installing the Empower Personal Base Package Key and Options.......50
3.9.2 Restoring Your instsrv.dat File ..............................................................53
3.9.3 Updating the Database .........................................................................53
3.9.4 Changing the Raw Data Path................................................................54
3.9.5 Deleting the Millennium32 Node ............................................................55
3.9.6 Verifying Installed Files .........................................................................55
3.10 Checking for Empower Service Packs..............................................................56
Chapter 4
Upgrading an Enterprise Server or Primary Workgroup .................................................57
4.1 Server Planning ..................................................................................................58
4.1.1 Overview ...............................................................................................58
4.1.2 Network Considerations ........................................................................58
4.1.3 Memory Considerations ........................................................................59
Table of Contents
iv
4.2
4.3
4.4
4.5
4.6
4.1.4 Disk Space Considerations ...................................................................59
4.1.5 Changing Operating Systems ...............................................................61
Upgrading to Empower 2 Using System Object Export ......................................62
4.2.1 Backing Up Projects to a Neutral Location............................................62
4.2.2 Exporting System Objects.....................................................................63
4.2.3 Uninstalling the Empower 1154 or Millennium32 Software....................64
4.2.4 Uninstalling Oracle ................................................................................65
4.2.5 Installing Empower 2.............................................................................66
Upgrading to Empower 2 Using the Complete Database Export........................72
4.3.1 Backing Up Projects to a Neutral Location............................................73
4.3.2 Exporting the Entire Empower 1154 Database .....................................73
4.3.3 Copying the Export File to the Empower 2 Server ................................74
4.3.4 Uninstalling Empower 1154 ..................................................................74
4.3.5 Uninstalling Oracle ................................................................................75
4.3.6 Installing Empower 2.............................................................................77
4.3.7 Importing the Database.........................................................................82
4.3.8 Updating Roles......................................................................................83
Completing the Upgrade .....................................................................................84
4.4.1 Configuring a Database Service Name.................................................84
4.4.2 Configuring a Shared tnsnames.ora File...............................................85
4.4.3 Configuring the Empower Projects Directory ........................................86
4.4.4 Installing Empower Licenses and Options ............................................97
4.4.5 Updating the Database .........................................................................99
4.4.6 Restricting Access to the Message Center Properties..........................99
4.4.7 Verifying the Installed Files ...................................................................99
Registering Printers ..........................................................................................101
Checking for Empower Service Packs..............................................................102
Chapter 5
Upgrading a Client ........................................................................................................103
5.1 Preparing the Client ..........................................................................................103
5.1.1 Changing the Page File Size...............................................................104
5.1.2 Configuring the Event Viewer..............................................................105
5.2 Upgrading the Client .........................................................................................106
5.2.1 Uninstalling the Millennium32 v4.0 or Empower 1154 Software..........106
5.2.2 Installing the Empower Software.........................................................107
5.2.3 Finishing a Custom Installation ...........................................................111
Table of Contents
v
5.3 Configuring a Database Service Name.............................................................113
5.4 Registering Printers ..........................................................................................114
5.5 Checking for Empower Service Packs..............................................................115
Chapter 6
Upgrading a LAC/E32 Acquisition Server ......................................................................117
6.1 Preparing a LAC/E32 Acquisition Server...........................................................117
6.1.1 Connecting Remotely..........................................................................118
6.1.2 Updating the Equinox Driver ...............................................................118
6.1.3 Changing the Page File Size...............................................................129
6.1.4 Configuring the Event Viewer..............................................................131
6.2 Upgrading the LAC/E32 Acquisition Server.......................................................132
6.2.1 Backing Up the instsrv.dat File............................................................132
6.2.2 Uninstalling the Millennium32 v4.0 or Empower 1154 Software..........132
6.2.3 Installing the Empower Software.........................................................133
6.3 Configuring a Database Service Name.............................................................138
6.4 Registering Printers ..........................................................................................140
6.5 Setting the LAC/E32 Time Zone ........................................................................141
6.6 Checking for Empower Service Packs..............................................................141
Chapter 7
Upgrading a File Server ................................................................................................143
7.1 Considerations and Requirements....................................................................143
7.2 Uninstalling the Existing WatersService ...........................................................143
7.3 Renaming the Existing Share ...........................................................................144
7.3.1 Renaming the Share ...........................................................................144
7.3.2 Configuring the Raw Data Directory....................................................144
7.4 Installing the WatersService .............................................................................145
7.5 Configuring Raw Data Directory Permissions...................................................146
Chapter 8
Configuring Empower Software in a Citrix MetaFrame Environment ...........................147
8.1 Introduction .......................................................................................................147
8.2 Configuring the Citrix Server.............................................................................148
8.2.1 Configuring Event Viewer....................................................................148
8.2.2 Installing the Empower Client on the Citrix Server..............................148
8.2.3 Configuring the Database Service Names ..........................................150
8.2.4 Publishing Empower in Citrix MetaFrame XPe ...................................150
Table of Contents
vi
8.3 Checking for Empower Service Packs..............................................................151
Chapter 9
Upgrading Empower Web Software .............................................................................153
9.1 Upgrading Empower Web Software..................................................................153
9.1.1 Uninstalling a Previous Version of Empower WebServer ...................153
9.1.2 Installing Empower WebServer...........................................................154
9.2 Installing Empower Web Client Software..........................................................157
9.2.1 Installing Internet Explorer ..................................................................157
9.2.2 Installing Adobe Acrobat Reader ........................................................158
9.3 Configuring Empower WebServer ....................................................................158
9.3.1 Configuring Virtual Directories ............................................................158
9.3.2 Configuring Database Service Names ................................................163
9.3.3 Setting Report Directory Permissions .................................................163
9.3.4 Setting Event Viewer Preferences ......................................................163
9.4 Configuring Clients............................................................................................165
9.4.1 Configuring Internet Explorer Clients ..................................................165
9.4.2 Configuring LAC/Es.............................................................................169
9.5 Checking for Empower Service Packs..............................................................171
Appendix A
Connecting Remotely to a LAC/E32 Acquisition Server.................................................173
A.1 Configuring Remote Desktop Connection .......................................................173
A.2 Installing ControlIT Software ...........................................................................176
A.3 Setting Preferences .........................................................................................181
A.4 Remotely Controlling the LAC/E32 Acquisition Server .....................................186
Index
...............................................................................................................189
Table of Contents
vii
Preface
The Empower 2 Upgrade and Configuration Guide provides the information you need to
upgrade and configure the Empower™ Software system. It includes procedures for
upgrading the hardware and the software on Empower Personal stand-alone
workstations, Empower Workgroup PCs, and Empower Enterprise client/server systems.
This guide is for system installers whose expertise can lie in chemistry or chromatography
and who also understand basic Empower operations. Installers should have a mastery of
computer concepts and a working knowledge of networks. They should also have
experience in working with these:
• Real-time data acquisition systems


• Intel Pentium Server (for Enterprise configurations)

• Windows XP Professional or Windows 2000 Professional operating system
• Networks (for Workgroup and Enterprise configurations)

• Oracle database software
Note: Hardware installation and configuration tasks are typically handled by an IT
representative using appropriate product documentation. As with network installation and
configuration, general hardware installation and configuration tasks are beyond the scope
of this document but are critical to the successful operation of Empower.
Organization
This guide contains the following:
Chapter 1 introduces the product and describes the system requirements and
supported devices.
Chapter 2 provides hardware installation and configuration procedures.
Chapter 3 provides software upgrade procedures for the Empower Personal
workstation.
Chapter 4 provides software upgrade procedures for a server in an Empower
Enterprise client/server configuration or for a primary PC in a Workgroup configuration.
Chapter 5 provides software upgrade procedures for a client.
32
Chapter 6 provides software upgrade procedures for the LAC/E™ Acquisition Server
or acquisition client (also called an Empower node).
Chapter 7 provides procedures for installing the WatersService as a separate service
on a server (such as a file server) other than the Empower database server.
viii


Chapter 8 describes how to configure Empower software in a Citrix MetaFrame
environment.
Chapter 9 provides installation and configuration procedures for the Empower Web
software in a networked environment.
Appendix A describes how to install remote administration software on a viewer client
32
or server computer, allowing you to control a LAC/E Acquisition Server remotely.
Related Documentation
Waters Licenses, Warranties, and Support: Provides software license and warranty
information, describes training and extended support, and tells how Waters handles
shipments, damages, claims, and returns.
Online Documentation
Empower 2 Help: Describes all user tasks for Empower, including explanations of what
users can do with Empower, why they might want to do it, and when it should be done.
The online information system provides a navigation path that indicates where in
Empower a task can be accomplished. The system also includes reference information
and procedures for performing all tasks required to use Empower software. Included
as part of Empower.
Empower Read Me File: Describes product features and enhancements, helpful tips,
installation and/or configuration considerations, and changes since the previous
version.
Empower Toolkit Professional Help: Describes how to use the common-object- model,
message-based protocol to communicate with Empower from a third-party application.
Printed Documentation for Base Product
The following documents are provided in Adobe Acrobat PDF format on the Empower
documentation DVD.
Empower 2 Data Acquisition and Processing Theory Guide: Provides theories
pertaining to data acquisition, peak detection and integration, and quantitation of
sample components.
Empower 2 Installation and Configuration Guide: Describes Empower software
installation, including the stand-alone Personal workstation, Workgroup configuration,
and the Enterprise client/server system. Discusses how to configure the computer and
chromatographic instruments as part of the Empower System. Also covers the
installation, configuration, and use of acquisition servers/Empower nodes (such as the
32
LAC/E module), the busLAC/E™ card, and the interface cards used to communicate
with serial instruments.
ix
Empower 2 Upgrade and Configuration Guide: Describes how to add hardware and
upgrade Empower using an import-and-export upgrade method.
Empower 2 System Administrator’s Guide: Describes how to administer the Empower
Enterprise client/server system and Workgroup configuration.
Empower 2 Release Notes: Contains last-minute information about the product. Also
provides supplementary information about specific Empower software releases.
Documentation on the Web
Related product information and documentation can be found on the World Wide Web.
Our address is http://www.waters.com.
Documentation Conventions
The following conventions can be used in this guide:
Convention
Usage
Italic
Italic indicates information that you supply such as variables. It also
indicates emphasis and document titles. For example, “Replace
file_name with the actual name of your file.”
Courier
Courier indicates examples of source code and system output. For
example, “The SVRMGR> prompt appears.”
Courier Bold
Courier bold indicates characters that you type or keys you press in
examples of source code. For example, “At the LSNRCTL> prompt,
enter set password oracle to access Oracle.”
Keys
The word key refers to a computer key on the keypad or keyboard.
Screen keys refer to the keys on the instrument located immediately
below the screen. For example, “The A/B screen key on the 2414
Detector displays the selected channel.”
…
Three periods indicate that more of the same type of item can
optionally follow. For example, “You can store filename1, filename2,
… in each folder.”
>
A right arrow between menu options indicates you should choose
each option in sequence. For example, “Select File > Exit” means
you should select File from the menu bar, and then select Exit from
the File menu.
Notes
Notes call out information that is helpful to the operator. For example:
Note: Record your result before you proceed to the next step.
x
Attentions
Attentions provide information about preventing damage to the system or equipment. For
example:
Attention: To avoid damaging the detector flow cell, do not touch the flow cell
STOP window.
xi
xii
Chapter 1
Introduction
1

The Waters Empower™ Software system includes these elements:
• Chromatographic instrumentation
• Chromatographic data acquisition and data processing computers
• Empower software, a 32-bit data acquisition and management software application
with advanced integrated database architecture
The system acquires, processes, reports, and manages chromatographic information.
Empower converts high-quality, accurate results into usable information while meeting
security and regulatory compliance requirements. It is a complete chromatography and
results management system that you can adapt to your individual chromatography
requirements by using as many or as few Empower software capabilities as you require.
1.1 Typical System Configurations
Empower can operate in the following configurations:
• Empower Personal workstation (see Figure 1-1)
• Empower Workgroup (see Figure 1-2)
• Empower Enterprise system (see Figure 1-3)
Typical System Configurations
1
Figure 1-1 shows a typical Empower Personal stand-alone configuration.
Empower Personal
Workstation with
busLAC/E Card
Printer
eSAT/IN
Module
1
Detector
Gas Chromatograph
Local Chromatographic System
Waters 2690/2695
Separations Module
Waters 996/2996
PDA Detector
Figure 1-1 Typical Empower Personal Stand-Alone Configuration
Figure 1-2 shows a typical Empower Workgroup system configuration.
Ethernet
Empower Secondary
PC
Empower Primary
PC
Printer
Remote Chromatographic System
ACQUITY Binary
Solvent Manager
32
Waters LAC/E
Acquisition Server
ACQUITY
Sample Manager
ACQUITY
PDA Detector
Figure 1-2 Typical Empower Workgroup System Configuration
Introduction
2
Figure 1-3 shows a typical Empower Enterprise client/server configuration.
Empower Server
Monitor and
Keyboard
1
Ethernet
Remote
Printer
Local Chromatographic System
Empower Client PC
with busLAC/E Card
Waters 2690/2695
Separations Module
Waters 996/2996
PDA Detector
Local Printer
Empower Client PC
32
Waters LAC/E
Acquisition Server
Remote Chromatographic System
ACQUITY Binary
Solvent Manager
ACQUITY
Sample Manager
ACQUITY
PDA Detector
Figure 1-3 Typical Empower Enterprise Client/Server Configuration
1.2 Hardware and Software Requirements
Table 1-1 through Table 1-5 describe the major subsystems, hardware, and operating
system configurations that are supported by Empower.
Table 1-1 Requirements for Empower Personal, Secondary PC, or client
Component
Minimum
Operating System
Windows XP Professional with Service Pack 2 or
Windows 2000 Professional with Service Pack 4


Intel Pentium IV, 1.7 GHz
Random access memory (RAM)
512 MB
Hard disk drive
5 GB
Disk drive
1.44 MB
Hardware and Software Requirements
3
Table 1-1 Requirements for Empower Personal, Secondary PC, or client (Continued)
Component
Minimum
1
DVD drive
Access to a DVD drive required
Monitor
Required
Graphics capability
sVGA video at 1024x768x16 bit color resolution
Printer
Access to a printer required
Optional control card
Waters Bus Laboratory Acquisition and Control/
Environment (busLAC/E™) card or 8-port serial
card
Application software
Empower software

Microsoft Internet Explorer 6.0
Network interface card
Required for Secondary PC and Client
Table 1-2 Requirements for the Primary PC
Component
Minimum
Operating system
Windows 2000 Server with Service Pack 4 or
Windows 2000 Advanced Server or
Windows 2003 Server
Intel Pentium III, 1 GHz CPU
Random access memory (RAM)
1 GB
Hard disk drive
3 hard drives
Disk drive
3.5-inch, 1.44 MB
DVD drive
Access to a DVD required
Backup device
Recommended (optional)
Monitor
Required
Graphics capability
1024x768x16 bit color resolution
Printer
Access to a printer required
Application software
Empower server software
Microsoft Internet Explorer 6.0
Network interface card
10/100 NIC
Introduction
4
Table 1-3 Requirements for the Server
Component
1
Minimum
Operating system
Windows 2000 Server with Service Pack 4 or
Windows 2000 Advanced Server or
Windows 2003 Server
Pentium III, 1.2 GHz CPU
Random access memory (RAM)
1 GB
Hard disks (minimum size)
4 hard drives
DVD drive
Access to a DVD drive required
Disk drive
1.44 MB
Tape backup
Recommended (optional)
Monitor
Required
Graphics capability
1024x768x16 bit color resolution
Printer
Access to a printer required
Server software
Empower server software
Microsoft Internet Explorer 6.0
Network interface card
10/100 NIC Required
Table 1-4 Requirements for Empower Web
Component
Minimum
Operating system
Windows 2000 Server with Service Pack 4
Pentium IV, 1.7 GHz
Random access memory (RAM)
512 MB
Hard disk drive
8 GB
DVD drive
Access to a DVD drive required
Disk drive
3.5-inch, 1.44 MB
Monitor
Required
Graphics capability
sVGA video at 1024x768x16 bit color resolution
Server software
Microsoft IIS V 5.0
Empower software
Client software
Microsoft Internet Explorer 6.0
Adobe Acrobat Reader 5.0
Hardware and Software Requirements
5
Table 1-5 Requirements for Citrix MetaFrame Support
Component
MetaFrame Server operating
system


Minimum
1
Windows 2000 server, Service Pack 3 with
Terminal Services installed
Microsoft Internet Explorer 6.0 SP1
Citrix MetaFrame Server
software
MetaFrame XPe, Feature Release 3, Service Pack
3
Citrix ICA Client software
ICA WIN32 Version 8.0.24737
Web Client software
Web WIN32 Version 8.0.24737
Attention: The Empower 2 installer gathers information about your system and compares
STOP your system settings to the minimum allowed specifications. If your system is insufficient
regarding some requirements, the installation will continue; however, the installation will
not be validated. If your system lacks any of the necessary requirements, the installation
will not be allowed and the installation procedure will stop and exit.
1.3 Devices Supported by the System
Empower can support these devices:
• Up to four busSAT/IN Modules through an I/O distribution box on the stand-alone
32
Empower Personal workstations, Workgroups, and LAC/E Acquisition Servers
• Multiple RS-232-based devices (such as gas chromatographs and detectors)
• Up to 14 IEEE-488-based devices using no more than 20 meters (65 feet) of cable in
total, and no more than 4 meters (13 feet) of cabling between devices (Table 1-6)
• Ethernet devices
Table 1-6 Maximum Cable Lengths for IEEE-488 Devices
Number of Devices Connected
Maximum Total Cable Length (Meters)
1
4
2
6
3
8
4
10
5
12
Introduction
6
Table 1-6 Maximum Cable Lengths for IEEE-488 Devices (Continued)
Number of Devices Connected
Maximum Total Cable Length (Meters)
6
14
7
16
8
18
Greater Than 8
20
1
Table 1-7 lists the supported firmware versions of the devices supported by Empower at
the time of its release.
Note: If you purchased an Empower system from Waters, your Waters technical service
Representative has already installed and configured your system for you.
Attention: Before you install an IEEE-488 device in the Empower system, verify that the
STOP firmware of the device is the minimum version listed in Table 1-7.
Table 1-7 Supported IEEE-488 Devices
Device Type
Pumps
Supported Firmware
a
Version
Device
Waters 600E Controller (CRT display), Fluid
Handling Unit (FHU) = 600, 610, 600MS, or 625
2.1
Waters 600E Controller [Silk (CRT display)],
FHU = 600MS
2.1
Waters 600 Controller (LP/LCD display, ac transformer), FHU = 600 or 610
3.5
Waters 600 Controller (LP/LCD display, dc power
supply), FHU = 600 or 610
4.2
Waters 600S Controller (LP/LCD display, ac
transformer), FHU = 616 or 626
4.2
Waters 600S Controller (LP/LCD display, dc
power supply), FHU = 616 or 626
4.2
Waters 625 Controller [Silk (CRT display)], is not
supported; runs if Silk is not uploaded
2.1
Waters PrepLC Controller 2000/4000
3.1
Waters 1525 and 1515 Pumps
2.2
Devices Supported by the System
7
Table 1-7 Supported IEEE-488 Devices (Continued)
Device Type
Interfaces and
Accessories
Detectors
Autosamplers
Systems
Device
Supported Firmware
Versiona
Waters Half-Size busLAC/E Card
Rev. A
Windows 2000 or
Windows XP
Waters PCI or PCI-x busLAC/E Card
Rev. A
Windows 2000 or
Windows XP
Waters Temperature Control Module (TCM)
2.1
Waters Temperature Control Module II (TCM II)
3.0
Waters Pump Control Module (PCM)
2.2
Waters Pump Control Module II (PCM II)
3.0
Waters 410 Refractive Index Detector
4.20
Waters 2410 Refractive Index Detector (appears
as 410)
5.1
Waters 2414 Refractive Index Detector (2410
emulation mode)
1.0
Waters 2487 Dual λ Absorbance Detector
1.01
Waters 996 Photodiode Array Detector
Firmware 1.8
Software 2.3
Waters 2996 Photodiode Array Detector
3.5
Waters 717plus Autosampler
3.1
Waters 2700 Sample Manager
2.2
Waters 2695 Separations Module
2.03
Waters 2695D Separations Module
2.03
Waters 2795 Separations Module
2.03
1
a. You can find the firmware revision number on the instrument specification plate or front panel display.
Introduction
8
Table 1-8 lists the minimum firmware versions of the non IEEE-488 devices, serial
instruments, and Ethernet control instruments supported by Empower at the time of its
release.
1
Table 1-8 Non IEEE-488 Devices, Serial, and Ethernet Instruments
Device Type
Detectors
Systems
Supported Firmware
a
Version
Device
Waters 432 Conductivity Detector
Not controlled by
Empower
Waters 470 Fluorescence Detector
Not controlled by
Empower
Waters 474 Detector
2.02
“Scan Mode” and “Not
Restricted” are not
supported.
Connected to PC COMs or
serial card.
Not supported on
busLAC/E.
Waters Capillary Ion Analyzer (CIA) Detector
Not controlled by
Empower
Waters 2420 Evaporative Light Scattering
Detector
1.0
Waters 2465 Electrochemical Detector
2.0
Waters 2475 Multi λ Fluorescence Detector
1.0 (if Equinox)
2.01 (if Ethernet)
Waters ZQ™ 2000 and ZQ 4000 Mass Detectors
Correct firmware version
installed by Empower
Communication and
control using Ethernet
(Windows XP only)
Waters EMD1000 Mass Detector
1.0
A5890 and A5890S Gas Chromatographs
A.03.02
“S” designates instrument
on serial card
6890 and 6890+ Gas Chromatographs
A.03.07 or A.03.08
Devices Supported by the System
9
Table 1-8 Non IEEE-488 Devices, Serial, and Ethernet Instruments (Continued)
Device Type
Device
Supported Firmware
Versiona
1
6890N Gas Chromatographs
N.05.04
6850 Gas Chromatographs
A.03.03
(for SN US00003200 or
lower)
A.05.03
(for SN US10243001 or
higher)
A7673 and A7673S Autosampler Controller
4.3
“S” designates instrument
on serial card
Dual Tower Injections
supported on serial card
Dual Tower not supported
on busLAC/E
G1512A Controller
4.3
ACQUITY UPLC System:
• Sample Manager (ACQ-SM)
•
•
•
•
Binary Solvent Manager (ACQ-BSM)
Detector (ACQ-TUV)
Detector (ACQ-2996)
Sample Organizer (SO)
1.10.130 (SW 1.10.1494)
1.10.71 (SW 1.10.1334)
1.10.1174
4.00
1.10
Introduction
10
Table 1-8 Non IEEE-488 Devices, Serial, and Ethernet Instruments (Continued)
Device Type
Supported Firmware
Versiona
Device
1
1100 Series Control Modules and componentsb:
• Pumps (isocratic, quaternary, and binary, with
solvent switching)
• Autosamplers (standard and thermostatted)
• Column Compartment (with column switching
valve)
• VWD
• MWD (DAD) A
• MWD (DAD) B
• RID
• DAD (on Ethernet)
A.05.11
A.05.11
A.05.11
A.05.11
A.05.11
A.05.11
A.05.11
A.05.11
Note: 1100 systems are supported only on
Equinox serial card without DAD; they are
supported on Ethernet with DAD.
Interfaces and
Accessories
Waters SAT/IN Module
13.0 or 20.0
Supported only on
busLAC/E
Waters SAT/IN2 Module
13.0 or 20.0
“2” designates instrument
on Equinox card
Unlike the busSAT/IN,
both channels on the
SAT/IN2 must be configured in one system.
Can be set as a dual tower
instrument using the Run
Sample user customized
preferences dialog box.
Connects to PC COMs or
serial card.
Not supported on
busLAC/E.
Waters e-SAT/IN Module
2.5
Devices Supported by the System
11
Table 1-8 Non IEEE-488 Devices, Serial, and Ethernet Instruments (Continued)
Device Type
Device
Supported Firmware
Versiona
Equinox Serial Interface Card
5.30.0.5
NI GPIB-ENET/100
NI-488.2
B.9
2.1
1
a. You can find the firmware revision number on the instrument specification plate or front panel display.
b. Empower software has been tested with the listed firmware versions of the Agilent software. Maintain the
same firmware version on all A1100 modules.
Note: Headspace support is not available in the current software release.
Introduction
12
Chapter 2
Installing and Configuring the
Hardware
Use this chapter to install and configure the hardware for the Waters Empower Software
system.
For all configurations, except an Empower Personal workstation, a network is required in
your facility so that the Workgroups and/or the Empower Enterprise System can function.
Waters personnel do not run or install network cabling.
Note: If your Waters technical service representative has already installed and configured
the system for you, proceed to Section 2.6, Starting Up the System.
Attention: Before installing any hardware or software, perform a full backup of your hard
STOP drives (see the instructions provided by the manufacturer of your computer).
2.1 Selecting the Site
Locate the Empower system in a clean area, free from shock, vibration, and extremes of
temperature and humidity.
Environmental Requirements
The Empower system is designed to operate within the following temperature and
humidity ranges:
• Temperature – 10 to 31 °C (50 to 88 °F)
• Humidity – 20 to 80% relative humidity, noncondensing, maximum wet bulb of
25 °C and minimum dew point of 2 °C
Note: Acceptable temperature and humidity ranges vary according to the specific model
of computer and printer.
Attention: Do not locate equipment in direct sunlight or near heat registers or air
STOP conditioning vents.
Selecting the Site
13
2
Bench Space
Allow sufficient bench space for the Empower Personal workstation, Workgroup, or client
computers (keyboard, monitor, system unit, and printer) as recommended in the
documentation supplied with the computer. You can place the computers on the lab bench
or on a desktop near the chromatography instrumentation. The total bench space you
require depends upon the number of devices you plan to configure (pumps, detectors,
autosamplers, busSAT/IN Modules, and so on).
Cable Lengths
Arrange the components of your chromatographic system to minimize cable lengths.
Ensure that you use optimal cable lengths to ensure proper signal transmission. Maximum
cable lengths are listed in Table 1-6.
Instrument Arrangement
Make sure the ventilation slots on all instruments are not blocked. Allow at least 6 inches
(15 cm) of space on all sides of each instrument to ensure adequate air flow.
For information on the best arrangement of your Empower system and connected
instruments, consult your Waters technical service representative.
2.2 Installing and Configuring Computer Systems
This section describes the process for installing and configuring the Empower computer
systems and other components.
2.2.1 Empower Personal Workstation
The Empower Personal workstation supports these cards:
• A busLAC/E (IEEE-488 interface) card for connecting Waters IEEE-488 devices
• An optional 8-port serial card for connecting 6890 GCs or other supported serial
instruments
• A second network interface card for ethernet instruments
To install and set up the Empower Personal workstation:
1. Unpack and place the workstation in the desired location.
2. Attach the keyboard, mouse, and monitor to the workstation.
3. To install other computer peripherals such as a printer or optional tape drive, see
the installation documentation supplied with the device.
Installing and Configuring the Hardware
14
2
4. Ensure that the busLAC/E (IEEE-488 interface) card is installed in the workstation
and is set up correctly (see “busLAC/E Card” on page 16).
5. Connect the IEEE-488 chromatography instruments to the busLAC/E card in the
workstation using the IEEE-488 cable (see Section 2.3, Connecting IEEE-488
Chromatographic Devices).
6. Connect and configure the serial or ethernet devices (see Section 2.4, Connecting
Non IEEE-488 Chromatographic Devices).
7. Power up the workstation (see Section 2.6, Starting Up the System).
2.2.2 Empower Workgroup or Enterprise System
2
The Empower Workgroup or Empower Enterprise system consists of a server, one or
32
more clients, and one or more LAC/E Acquisition Servers. Each computer in the
Empower Enterprise system requires at least one network interface card.
Chromatographic devices in an Empower Enterprise system or Workgroup are connected
32
32
to the LAC/E Acquisition Server. The LAC/E Acquisition Server provides distributed
acquisition for the Workgroup and Enterprise configurations including:
• Data acquisition
• Instrument control
• Remote access to instruments
• Remote data processing in Run and Report modes
To set up the Empower Enterprise system:
1. Unpack and place the server in the desired location.
2. Attach the keyboard, monitor, and mouse to the server.
3. To install other computer peripherals such as a printer or optional tape drive, see
the installation documentation supplied with the device.
4. Ensure that the network interface card is installed in the server and is set up
correctly (see “Network Interface Card for a LAN” on page 18). If you are using
ethernet instruments, ensure a second network interface card is present. If you are
using serial instruments, ensure a serial card is present.
5. Set up the clients:
a. Unpack and place each client in the desired location.
b. Attach the keyboard, mouse, and monitor to the computer.
c. Ensure that the network interface card is installed in each client and is set up
correctly.
d. Repeat steps 5a to 5c for each client in the Enterprise system.
e. Connect the clients to the network.
Installing and Configuring Computer Systems
15
6. Set up the LAC/E
32
Acquisition Server:
a. Unpack and place each LAC/E32 Acquisition Server in the desired location.
b. Ensure that the network interface card is installed in each LAC/E
Server and is set up correctly.
c. Connect the LAC/E
32
32
Acquisition
Acquisition Servers to the network.
d. Connect the chromatographic instruments to each LAC/E32 Acquisition Server.
2.2.3 Optional Interface Cards
Note: Direct connection to the COM port on an Empower Personal workstation or an
acquisition client without a busLAC/E card is allowed when you are acquiring data from a
SAT/IN2 Module and a 474 Detector.
busLAC/E Card
The Empower Personal workstation uses a busLAC/E card to function with Empower.
Chromatographic devices connect to the busLAC/E card. The busLAC/E card performs
two primary functions:
• Acquires data from a detector and transmits the data to the computer
• Controls chromatographic devices
The busLAC/E card is a microprocessor-based interface card that allows Empower to
communicate with chromatography instruments. The busLAC/E card transmits commands
from Empower to detectors, autosamplers, pumps, and other devices over the IEEE-488
and custom interfaces using an IEEE-488 cable. Data from the devices are transmitted
through the busLAC/E card to the computer for analysis.
You can have a maximum total aggregate data rate of 400 points per second for all
detectors connected to the busLAC/E card per four systems per four projects, except in
configurations including a PDA detector or configurations with a combination of LC and
GC instrumentation. Table 2-1 describes the exceptions to the data rate for each
instrument type.
Table 2-1 Data Rates for busLAC/E Card Connections
Instrument
Data Rate
busSAT/IN
Maximum total aggregate data rate of 100 points per second for
each busSAT/IN™ (50 points per channel).
Split busSAT/IN
Control of up to two split busSAT/INs (each channel resides in a
separate system) for a total of four channels in four separate
systems. Each channel will be at a maximum of 50 points per
second. (The busSAT/IN channels may be split only when the
busSAT/IN is connected to a busLAC/E.)
Installing and Configuring the Hardware
16
2
Table 2-1 Data Rates for busLAC/E Card Connections
Instrument
Data Rate
Gas Chromatograph
Maximum total data rate of 200 points per second for each
6890 GC system.
Maximum total data rate of 20 points per second for the control
of two 5890 GC systems and 5 points per second on two additional LC systems.
PDA (Personal)
Two systems allowed, each with a 996 or 2996 PDA Detector
running at 300-nm maximum range for each system, 1.2-nm
resolution, and 5 spectra per second.
One 996 or 2996 PDA detector can be running at either half
spectrum at 4.8-nm resolution and 5 spectra per second, or half
spectrum at 1.2-nm resolution and 1 spectrum per second, and
three other LC systems can be running at a maximum aggregate data rate of 30 points per second.
PDA (Workgroup)
Two systems allowed, each with a 996 or 2996 PDA Detector
running at a 1000-nm combined range, 1.2-nm resolution, and
10 spectra per second.
Two-System
Acquisition
When you perform a two-system acquisition (one system being
a 600/717/486 and the other system being 2695/996 or
2695/2996), the maximum data rate for the 486-based system
should be 2 points per second and for the 996- or 2996-based
system, 5 spectra per second, with 1.2-nm resolution and a
wavelength range of 190 to 800 nm.
To install the busLAC/E card in the computer, see the installation instructions provided
with the busLAC/E card.
8-Port Serial Card
The 8-port serial card transmits commands from Empower to the serial instrument. Data
from the chromatograph are transmitted through a single port on the 8-port serial card to
Empower for analysis.
The card has eight possible serial connections. Each instrument type requires one
connection. The 8-port serial card can connect to the following supported instruments,
with the restrictions as indicated:
• 5890S/7673S systems (maximum of four)
• 6890 instruments (maximum of four)
• 6890/SAT/IN2 systems (maximum of four)
• SAT/IN2 instruments (maximum of eight; to be used as four multi-channel systems)
Installing and Configuring Computer Systems
17
2
• A1100 systems (maximum of four)
Note: “S” and “2” designate that the instrument is connected through the 8-port serial
card.
To install the 8-port serial card in the computer, see the installation instructions provided
with the 8-port serial card.
Attention: Do not use the Equinox driver provided by Microsoft Windows. During the first
STOP power-up after installing the serial card, Microsoft Windows detects the new hardware and
automatically installs a driver version for the Equinox card. You must update this driver to
a supported version. See Section 6.1.2, Updating the Equinox Driver, for instructions.
2
Network Interface Card for a LAN
32
A client, LAC/E , and/or Personal workstation may have an additional network interface
card (NIC) in order to communicate with Ethernet instruments (such as the e-SAT/IN or
2475 Detector). You must assign an IP address to this network card (also called an
Instrument Network Card) so that it is able to assign IP addresses to your Ethernet
instruments. To set the IP address, Empower must first be installed on the client, LAC/E32,
or workstation. Use the Configure DHCP tab of the Empower Node Properties dialog box
in Configuration Manager to configure the IP address. For details, see the Ethernet
Instrument Getting Started Guide or see the topic “Configuring chromatographic
instruments” in the Empower Help.
2.3 Connecting IEEE-488 Chromatographic Devices
Use this section to connect the IEEE-488 components of your chromatographic system to
32
the busLAC/E card in an Empower Personal workstation or a LAC/E Acquisition Server.
2.3.1 busLAC/E Card Connections
The busLAC/E card connects to peripheral devices through two ports on the rear edge of
the card as follows (Figure 2-1):
• IEEE-488 port – Used for connecting to IEEE-488-controlled devices such as these:
– Waters 2690/2695 Separations Module
– Waters 996/2996 PDA Detector
– Waters 717plus Autosampler
– Waters 2487 Dual λ Absorbance Detector
• I/O distribution port – Used for connecting to serial devices such as these:
– Waters busSAT/IN Module
Installing and Configuring the Hardware
18
– 5890 Gas Chromatograph
Note: For a complete list of devices supported by the Empower system, see Section 1.3,
Devices Supported by the System.
I/O Distribution
Port
busLAC/E Card
2
IEEE-488 Port
TP01546b
Figure 2-1 busLAC/E Card Ports
An IEEE-488 cable connects the 2690/2695 Separations Modules, 996/2996 PDA
Detectors, 2487 Absorbance Detectors, and other IEEE-488 devices to the busLAC/E
card (Figure 2-2).
An I/O distribution cable connects the I/O distribution box to the I/O distribution port of the
busLAC/E card. Serial instruments and devices, including the busSAT/IN Module, connect
to the busLAC/E card through the I/O distribution box.
Connecting IEEE-488 Chromatographic Devices
19
2
I/O Distribution
Cable
1
Serial Cable
To Serial Instruments
and Devices
4
3
busLAC/E Card
IEEE-488
Cable
2
I/O Distribution Box
To IEEE-488 Instruments
and Devices
Figure 2-2 busLAC/E Card Port Connections
Note: Empower supports the use of one 996/2996 PDA Detector at a full data rate of 10
spectra/sec. At this rate, Empower supports one additional chromatographic system with a
data rate of 10 points/sec. If you use a 996/2996 PDA Detector at half spectra or a data
rate of 5 spectra/sec, you can run three other chromatographic systems with an aggregate
data rate of 30 points/sec.
2.3.2 Interface Overview
The IEEE-488 bus is an instrument interface that connects devices using one
communication protocol. In the Empower system, the IEEE-488 interface connects
Waters IEEE-488 chromatography devices to the busLAC/E card.
The busLAC/E card is an instrument controller, assigning the role of active talker or
listener to each attached device on the IEEE-488 bus. Each instrument designated as an
active talker supplies information to the other devices on the IEEE-488 bus. Each device
designated as a listener receives information from an active talker device. Only one active
talker is allowed at a time, but several listeners can be active simultaneously.
Installing and Configuring the Hardware
20
2.3.3 Interface Guidelines
According to IEEE-488 protocol specifications, use the following guidelines:
• Always keep all devices powered up while your system is in use.
• The maximum number of devices that can be connected together to form one
interface system is 15 (14 instruments plus the busLAC/E card).
• The maximum total cable length to connect the devices and the busLAC/E card in
one interface system is 2 meters (6.5 feet) times the number of devices, or 20 meters
(65 feet), whichever is smaller (see Table 1-6).
• The maximum cable length between two devices is 4 meters (13 feet).
2
• The minimum cable length between two devices is 1 meter (3.25 feet).
Attention: Cable lengths greater than the maximum values or less than the
STOP minimum values can cause IEEE-488 communication failures. Use the
minimal cable lengths to ensure proper signal transmission.
Note: For details on setting IEEE-488 device addresses, see Section 2.3.6, Setting
IEEE-488 Device Addresses.
• Use addresses 2 through 29 for instruments.
• While a system is active on the IEEE-488 bus, do not power up or down any device
on the bus.
2.3.4 Making Cable Connections
The Empower system supports the Waters IEEE-488 devices in Table 1-7.
To connect IEEE-488 devices:
1. Connect the single-receptacle end of the IEEE-488 cable (supplied with the
Empower system) to the busLAC/E card (Figure 2-3).
Connecting IEEE-488 Chromatographic Devices
21
Waters
IEEE-488
Cable
Computer
(busLAC/E Card)
IEEE-488 Cable
2
IEEE-488
Connector
600E
Series Pump
717plus
Autosampler
Waters Detector
Equipped with
IEEE-488
Figure 2-3 Example of IEEE-488 Cable Connections
2. Connect the other end of the IEEE-488 cable (with the stackable connector for
daisy-chaining additional instruments) to the IEEE-488 connector on an instrument.
3. Use one end of another IEEE-488 cable to connect to the stackable connector on
the first instrument. Connect the other end of the cable to the IEEE-488 port on the
next instrument.
4. Repeat step 3 for each additional instrument, up to 14 IEEE-488 instruments. See
Table 1-6 for cable-length limitations.
Note: The order in which you connect IEEE-488 devices to the busLAC/E card is
not important. For example, you can connect the injector either before or after the
detector.
5. Ensure that all IEEE-488 cable connector screws are fastened finger tight.
2.3.5 Making Device Connections
PCM Connections
The Waters Pump Control Module (PCM) is an IEEE-488 device that controls the
500-Series Pumps. Connect the PCM to the IEEE-488 bus as described in Section 2.3.2,
Interface Overview.
Installing and Configuring the Hardware
22
TCM Connections
The Waters Temperature Control Module (TCM) is an IEEE-488 device that regulates the
temperature of up to three column heaters. Connect the TCM to the IEEE-488 bus as
described in Section 2.3.2, Interface Overview.
Pump Connections
If you are using a 2690/2695, 600 Series Pump (Waters 600E, 616, 625 LC, 626, 650E,
ActION Analyzer, Delta Prep, and Prep LC), you can connect to the busLAC/E card
through the IEEE-488 port or to other IEEE-488 devices in a stacked configuration (see
Section 2.3.2, Interface Overview).
2
Note: If you are using a PowerLine™/Gradient version of software on your 600 Series
Multisolvent Delivery System, configure the controller software as a Gradient controller
through the front panel keypad (not through Empower). See the appropriate operator's
guide for information on configuring the controller.
Injector Connections
Detectors and system controllers that are not controlled by an Empower system (for
example, 2690/2695, 600 Series controller, and GC) require an inject start trigger signal
(contact closure) from the injector as each injection occurs. The inject start trigger signal
instructs detectors and system controllers to acquire data or run methods.
Waters autosamplers transmit the inject start signal over the IEEE-488 bus or by trigger
wire. If you connect a Waters 2690/2695, 717, or a 717plus to an IEEE-488 interface, you
do not need to make any additional connections for an inject start signal.
When under IEEE-488 control, the 2690/2695 Sample Management System, 717, and
717plus Autosamplers transmit the inject start signal directly over the IEEE-488 bus
during data acquisition. All controlled devices are triggered simultaneously when an
injection is made by these instruments. Trigger wires are not required when all
instruments in a chromatographic system are controlled over the IEEE-488 bus and the
busSAT/IN Module.
Note: Any instrument that is not controlled by Empower requires an inject start trigger wire
connection.
Detector Connections
Detectors with an installed IEEE-488 interface can be connected directly to the busLAC/E
card as described in Section 2.3.2, Interface Overview.
Detectors that do not include an IEEE-488 interface must be connected to a busSAT/IN
Module for data collection. The busSAT/IN Module then connects to the I/O distribution
box or IEEE-488 interface (see Section 2.4.3, BusLAC/E I/O Distribution Box).
Connecting IEEE-488 Chromatographic Devices
23
2.3.6 Setting IEEE-488 Device Addresses
You must set a unique address for each device connected on the IEEE-488 bus so that
the busLAC/E card recognizes each device. Valid IEEE-488 instrument addresses are 2
through 29. Set the IEEE-488 addresses of the Waters instruments in your system
through either the software or DIP switches (Figure 2-4) as indicated in Table 2-1.
Table 2-1 Setting DIP Switches
Instrument
IEEE-488 Address Set By
2487 Detector
Software (front panel of instrument)
486 Detector
Software (front panel of instrument)
717 Autosampler
Software (front panel of instrument)
717plus Autosampler
Software (front panel of instrument)
2
600 Series Controller:
• RW 3D Controller
• 600E and 650E systems (v. 3.0 or later)
• 616 and 626 systems (v. 4.2 or later)
DIP switches
Software (front panel of instrument)
Software (front panel of instrument)
410, PCM, TCM, 715, and 996/2996
DIP switches (see Table 2-2)
Figure 2-4 shows the arrangement of DIP switches on a DIP switch block (on the rear
panel of a device).
1
2
4
8
16
ON
OFF
Switch 1
Switch 5
Figure 2-4 DIP Switch Block
Setting IEEE-488 Addresses Using Software
To set an IEEE-488 address using software, set the address from the front panel of the
device.
Note: See the operator's guide for a particular device for detailed instructions on setting
the IEEE-488 address.
Installing and Configuring the Hardware
24
Scanning the IEEE-488 Bus
After you set the IEEE-488 address for a device, the busLAC/E card must scan the
IEEE-488 bus. To scan the IEEE-488 bus, see “Configuring chromatographic instruments”
in the Empower Help.
Note: For the LAC/E32 Acquisition Server with the WatersService, the busLAC/E card
automatically scans the IEEE-488 bus on startup.
Setting IEEE-488 Addresses Using DIP Switches
To set an IEEE-488 address using DIP switches:
1. Ensure that no instruments are connected to the busLAC/E card.
2
2. Power down the IEEE-488 device.
3. Using the DIP switches on the rear panel of the device (see Figure 2-4), set a
unique IEEE-488 address for the device.
Note: Although there are 28 valid addresses (2 through 29), IEEE-488 protocol
allows up to 14 devices.
To set the IEEE-488 address for a Waters 600 Series Controller, 410 Detector,
996/2996 Detector, PCM, or TCM, see Table 2-2.
4. Power on the device.
Table 2-2 Settings for the Waters 600, 410, 996, PCM, and TCM
IEEE-488
Address
DIP Switch Settings
a
1
2
3
4
5
2
OFF
ON
OFF
OFF
OFF
3
ON
ON
OFF
OFF
OFF
4
OFF
OFF
ON
OFF
OFF
5
ON
OFF
ON
OFF
OFF
6
OFF
ON
ON
OFF
OFF
7
ON
ON
ON
OFF
OFF
8
OFF
OFF
OFF
ON
OFF
9
ON
OFF
OFF
ON
OFF
10
OFF
ON
OFF
ON
OFF
11
ON
ON
OFF
ON
OFF
12
OFF
OFF
ON
ON
OFF
13
ON
OFF
ON
ON
OFF
Connecting IEEE-488 Chromatographic Devices
25
Table 2-2 Settings for the Waters 600, 410, 996, PCM, and TCM (Continued)
IEEE-488
Address
DIP Switch Settingsa
1
2
3
4
5
14
OFF
ON
ON
ON
OFF
15
ON
ON
ON
ON
OFF
16
OFF
OFF
OFF
OFF
ON
17
ON
OFF
OFF
OFF
ON
18
OFF
ON
OFF
OFF
ON
19
ON
ON
OFF
OFF
ON
20
OFF
OFF
ON
OFF
ON
21
ON
OFF
ON
OFF
ON
22
OFF
ON
ON
OFF
ON
23
ON
ON
ON
OFF
ON
24
OFF
OFF
OFF
ON
ON
25
ON
OFF
OFF
ON
ON
26
OFF
ON
OFF
ON
ON
27
ON
ON
OFF
ON
ON
28
OFF
OFF
ON
ON
ON
29
ON
OFF
ON
ON
ON
2
a. ON = Closed or 1. OFF = Open or 0.
2.4 Connecting Non IEEE-488 Chromatographic
Devices
Some non IEEE-488 devices produce analog output signals. A busSAT/IN Module
converts the analog output signals to digital signals, then transmits those signals to the
busLAC/E card. The busLAC/E card is connected to an I/O distribution box. Supported
non IEEE-488 chromatography devices connect through an I/O distribution box, a PC
COM port, or an optional 8-port serial card.
2.4.1 Ethernet Instruments
Ethernet instruments can connect directly to the network interface card in the computer. If
you are connecting multiple Ethernet instruments, use a Waters-supplied switch to
Installing and Configuring the Hardware
26
connect the Ethernet cable from the computer to the switch, and then plug each
instrument into the switch.
Attention: For a single direct Ethernet connection, you might need to use cross-over
STOP cables to control the A1100, 6850, or EMD 1000.
For multiple Ethernet connections using a switch, you might need to use cross-over
cables to control the ZQ mass spectrometer through the switch.
In both cases, if you are using more than one network interface card (NIC), you can
modify the settings for the second NIC using the DHCP wizard, after you install Empower.
2.4.2 8-Port Serial Card Instruments
The 8-port cable connects directly to the Equinox serial card. Insert the RJ45 cable into
Port 1 of the 8-port cable. Depending on the instrument you are controlling, the other end
of the cable either connects directly to the instrument or connects to the instrument
through a cable adapter. Use Waters-supplied adapters for this connection.
Note: Port 1 on the Equinox cable gives an address of 3 in Empower software.
2.4.3 BusLAC/E I/O Distribution Box
The I/O distribution box connects to the busLAC/E card. Non IEEE-488 chromatography
devices communicate with the busLAC/E card through the I/O distribution box over serial
cables. The I/O distribution box allows you to connect up to four non IEEE-488 devices
and up to eight non IEEE-488 detectors using busSAT/IN Modules
Follow the instructions in the Waters busLAC/E Card Installation Guide to unpack and
install the I/O distribution box.
2.4.4 Non IEEE Device Connections
Table 2-3 lists non IEEE device connections that are supported by Empower.
Table 2-3 Non IEEE Device Connections
busLAC/E
Card
8-Port Serial
Card
PC COM Port
SAT/IN and
busSAT/IN
Yes;
split-channel
operation is
supported
Yes;
split-channel
operation is not
supported
Yes;
split-channel
operation is not
supported
474 Detector
No
Yes; PC must run
Windows XP or
Windows 2000
Yes; PC must
run Windows
XP
Device
Ethernet
Connecting Non IEEE-488 Chromatographic Devices
27
2
Table 2-3 Non IEEE Device Connections (Continued)
Device
busLAC/E
Card
8-Port Serial
Card
PC COM Port
eSATIN
5890/7673 GC
and Controller
Ethernet
Yes
Yes
Yes
• Requires two • Requires two
serial cables
serial cables
• Dual-tower
• Dual-tower
configuration
configuration
not
is supported
supported
6890/6890+ GC No
Yes
• Dual-tower
configuration
is supported
• Requires one
serial cable
6850
Yes
No
2
No
Yes
2.5 Connecting Mass Spectrometers
You can connect a ZQ 2000, ZQ 4000, or EMD 1000 Mass Spectrometer to an Empower
Personal workstation or an acquisition client (a client connected directly to one or more
chromatographic systems). The computer requires two network cards:
• MS network card, such as the Intel PRO/100 VM Network Connection, for connecting
the Mass Spectrometer to the computer
• Network card, such as the Intel PRO/100+ Management Adapter, for connecting to
your facility’s network
Note: If you want to switch between using a ZQ 2000, a ZQ 4000, or an EMD 1000, you
must do this: 1) Delete the existing system; 2) Perform a Program Only reload of the
system, selecting the appropriate MS device; 3) Configure the new system.
If you obtain the computer (Empower Personal workstation or acquisition client) from
Waters, the network cards are installed and configured before shipment to you. If you
installed your own network cards, use these instructions as a guideline.
Installing and Configuring the Hardware
28
STOP
Attention: Mass Spectrometers cannot be connected to a LAC/E
32
Acquisition Server.
Note: Examples in this section reflect the current system configuration. The specific type
of network card that is shipped from Waters is subject to change at any time.
2.5.1 Connecting to Empower
To connect a ZQ or EMD Mass Spectrometer to the Empower system:
1. Locate the computer within 16 feet (5 m) of the instrument.
2
2. Ensure that the computer has two network cards:
• MS network card
• Network card for connecting to your facility’s network
3. For a direct connection, connect one end of the network cable to the network port
(no label) on the rear panel of the instrument.
Note: For the EMD instrument, use a cross-over cable. For the ZQ instrument, use
a straight-through cable.
4. Connect the other end of the network cable to the port labeled MS on the rear panel
of the Empower Personal workstation.
Note: If you are using a switch, connect the switch to the computer’s MS network
card, and then connect the Mass Spectrometer to the switch. Use a
Waters-supplied switch for this connection. Depending on your switch, you might
need to use cross-over cables to control the ZQ instrument through the switch. To
control the EMD instrument, you might need straight-through cable.
5. Start up the system (see Section 2.6, Starting Up the System).
6. Continue with Section 2.5.2, Configuring Mass Spectrometers.
2.5.2 Configuring Mass Spectrometers
Note: In Empower, MS control is supported only on Windows XP.
Configuring a ZQ or EMD Mass Spectrometer involves these tasks:
• Create a Micromass user account
• Configure an MS network connection
• Install Internet Information Services (IIS)
• Set IIS properties for FTP Service and default FTP sites
• Test the connection
Connecting Mass Spectrometers
29
Note: If you obtain the Empower Personal workstation from Waters, the network cards are
configured before shipment to you. Also, if you are using an EMD 1000 instrument, the
Micromass user account in installed automatically.
For details about configuring mass spectrometers, see the topic “Configuring a Mass
Spectrometer” in the Empower Help.
2.6 Starting Up the System
This section contains the startup sequence for the Empower system and its peripheral
equipment.
Note: For information on starting up the Empower Enterprise client/server system, see the
Empower 2 System Administrator’s Guide.
Attention: Ensure that the computer power supply is set correctly for your site. If it is set
STOP incorrectly, your computer can be damaged.
For proper operation of the Empower system, power up equipment as follows:
1. Power up all equipment that is controlled through the IEEE-488 bus. Wait until any
internal diagnostic tests finish.
Note: You cannot run methods, or use Run Samples, unless all devices on the
IEEE-488 bus that are assigned to a system on the Empower system are powered
up and have passed any calibration tests.
Note: Do not power up or down any instruments connected to a bus running any
systems. Power on the pumps of an LC system first to establish a flow before
powering up the detectors. Also, ensure that the carrier gas is flowing before
powering up GC instruments.
2. Power up all equipment controlled by the Empower system that is not under
IEEE-488 control, that is, all equipment controlled through the I/O distribution box
(busSAT/IN Modules, connected analog detectors, and GC instruments).
3. Power up all equipment not controlled by the Empower system (for example,
computer peripherals such as printers).
4. Power up the computers.
Installing and Configuring the Hardware
30
2
Chapter 3
Upgrading a Stand-Alone or
Personal Workstation
Use this chapter to upgrade a stand-alone workstation with Millennium32 version 3.2 or
version 4.0 software or an Empower Personal workstation with Empower 1154 software to
an Empower Personal workstation with Empower 2 software.
Attention: Before installing any hardware or software, perform a full backup of your hard
STOP drives (see the instructions provided by the manufacturer of your computer).
The upgrade process consists of the following procedures:
1. Ensure you have the necessary requirements (Section 3.1).
2. Remove busLAC/E drivers (if applicable) (Section 3.2).
3
3. Back up all projects and the instsrv.dat file (Section 3.3).
4. Uninstall any license keys and options (Section 3.4).
5. Export the database (Section 3.5).
6. Uninstall the Empower 1154 or Millennium
32
software (if applicable) (Section 3.6).
7. Upgrade your operating system (if necessary) (Section 3.7).
8. Install Empower (Section 3.8).
9. Complete the upgrade (Section 3.9).
31
3.1 Requirements
Attention: You can upgrade Empower 1154 options to Empower 2 options. However,
STOP you cannot upgrade any old Millennium32 options to Empower options. For Millennium32
options, you will need new licenses.
Each Empower Personal workstation requires the hardware and software specified in
Table 1-1.
32
Note: Do not install Empower or upgrade Millennium on a FAT drive. If your hard drives
are formatted FAT, you will need to convert them to NTFS. See the Windows
documentation for conversion information.
When upgrading the software, take into account the current database size relative to your
hard drive, and plan for database expansion. To determine the size of your database, see
Section 3.1.2, Checking the Size of Your Database. If needed, obtain a larger hard drive
and install it according to the manufacturer’s instructions.
Attention: When Setup restarts the system at the end of the installation, any unsaved
STOP Windows data are permanently lost. Save and close all open files on your system before
installing.
3
Before you begin:
1. Log in to an account with Administrator privileges.
2. Back up your Millennium
Manager.
32
and/or Empower 1154 projects using Configuration
3. Back up and defragment the hard drive (see the Microsoft documentation and Help
system) to ensure a smooth installation, and optimum performance, from Empower.
4. Close all applications, and then restart the workstation.
5. Verify that the disk drive has enough disk space to install Empower and provide
space for the upgraded database (see the next section, “Determining Disk Space
Requirements”). The software can be installed on one or more drives.
3.1.1 Determining Disk Space Requirements
Approximately 600 MB of free space is required on the system drive for temporary files
during the Empower installation. Additional space will be required for the export and
upgrade of your database.
There are several important issues to consider when determining the total amount of
space required for the upgrade:
• The current size of your database
Upgrading a Stand-Alone or Personal Workstation
32
• The size of your raw data file directory
• The space necessary for your database to be upgraded
• The amount of free space available on your hard drive(s)
3.1.2 Checking the Size of Your Database
To check the current size of your database, open Configuration Manager and select View
> Database Properties. The Database Properties dialog box appears (Figure 3-1). For
each tablespace, refer to the line Current Tablespace Usage xx of yy MB.
3
Figure 3-1 Database Properties Dialog Box
32
Note: If you are running Millennium software version 3.2 and see zeros for the
32
tablespace usage, the tablespace is greater than 2000 MB. Install Millennium Service
Pack K to see the actual sizes.
Requirements
33
Enter the first value in the Current Tablespace Usage column of Table 3-1 and the second
value in the Tablespace Size column.
Table 3-1 Tablespace Values
Tablespace
Current Tablespace Usage
(MB)
Tablespace Size
(MB)
System
Project
Rollback
Index
SUM
3.1.3 Space Required for Database Export
The Empower Installer examines your hard drive to determine if there is sufficient free
space for it to proceed. To determine the amount of free space required by the Installer,
add the values in the Tablespace Size column, multiply the value by 2, and add 100. Then
add the total size of your raw data files. The result (in MB) is the amount of free space that
must be available.
Attention: If possible, export the database to a drive other than the drive on which the
STOP Millennium32 or Empower 1154 software is currently installed.
3.1.4 Estimating the Size of Your New Database
Add the values in the Current Tablespace Usage column and multiply by 2. This value is
the estimated size of your new database. To ensure you have sufficient free space
available for the database export to succeed, add the values in the Tablespace Size
column, multiply by 2, and add 100. You must have at least this much free space
available.
3.1.5 Freeing Project Tablespace
Database tablespaces expand to take whatever data you want to import, until the hard
drive is filled. If the disk space you need for your new tablespace exceeds the amount of
free space on the disk where it will reside, you can archive projects before exporting your
old database, or move the new database to a larger drive. You can archive projects by
backing up and then deleting them using the Configuration Manager. You can also
determine the size of the projects you want to archive in the Projects view of Configuration
Manager. You will need to subtract the Tablespace Free from the Tablespace Quota to
Upgrading a Stand-Alone or Personal Workstation
34
3
get the space used by an individual project. The sum of the sizes of the projects to archive
must be at least as big as the space you need to free in the Project Tablespace.
If your database is still too large to be upgraded, please contact Waters Technical
Support.
Attention: Although the free space gained by archiving a project is not displayed in the
STOP Database Properties in Configuration Manager, the space is recovered as a part of the
export/import process.
3.2 Removing the busLAC/E Drivers
32
If you have Millennium software running on a Windows 2000 system, or if you are not
upgrading to Empower 2 on the same computer, you do not need to remove any
busLAC/E drivers. Continue with Section 3.3, Backing Up Projects and the instsrv.dat File.
32
If you have Millennium software on an operating system other than Windows 2000 and
you will be upgrading to Empower 2 using the same computer, you must first remove the
busLAC/E drivers from your system.
Attention: If you have an ISA busLAC/E, you must remove it and uninstall the ISA driver
STOP from your system, as ISA busLAC/Es are no longer supported in Empower.
To remove the busLAC/E drivers:
32
1. Insert the Millennium version 3.2 or 4.0 CD and double-click Setup.exe to start the
installation program.
2. Select a Program Only installation of Millennium
32
version 3.2 or 4.0.
3. At the Install Common System DLLs dialog box, click Yes to install all common
system files (recommended).
4. At the Product support registration page, verify the information, and then click Next.
5. The Registration Confirmation page appears. Click Yes if the information is correct
or No if you need to change the information.
6. At the BusLAC/E Driver Installation page, select No BusLAC/E driver (default).
7. The Re-Ask BusLAC/E Driver Installation dialog box appears. Click Yes.
32
The reinstall of Millennium software leaves the methods and data intact while
removing the busLAC/E drivers.
Note: Be sure to keep track of where your data resides. You will need to know the
location of your data for exporting the information to the Empower system during
installation.
Removing the busLAC/E Drivers
35
3
3.3 Backing Up Projects and the instsrv.dat File
3.3.1 Backing Up Projects
Note: The information in this section applies for all upgrade paths.
Use the Configuration Manager to back up your Millennium
32
or Empower projects.
To back up your projects:
1. Click Configuration Manager > Projects.
2. Shift-click to select multiple projects to back up.
3. Select File > Backup Projects.
4. Follow the instructions that appear in the Backup Project Wizard.
3.3.2 Backing Up instsrv.dat
Note: The information in this section applies only for upgrades on the same workstation.
In order to preserve your chromatographic system information, back up your instsrv.dat
file. Copy the file to the backup location before uninstalling previous versions of
32
Millennium or Empower software. After you install Empower 2, be sure to copy the
instsrv.dat file to its original location.
3
Copy the instsrv.dat file from the Millennium\InstrumentServer directory or the Empower
\InstrumentServer directory to a safe location (a location other than the Millennium or
Empower directory). You want to be able to reference this file after the Empower
installation is complete.
3.4 Uninstalling Options
Attention: Consider the following issues before upgrading your system:
STOP • You can upgrade Empower 1154 options to Empower 2 options, with the exception of
the Empower AQT option.
32
• You cannot upgrade any old Millennium options to Empower options. For
32
Millennium options, you will need new licenses. Before you upgrade or install new
32
licenses or options, uninstall the old Millennium options.
• Do not write-protect key disks.
Upgrading a Stand-Alone or Personal Workstation
36
3.4.1 Uninstalling ConnectionsAQT for Systems
If you have installed one of the following versions of ConnectionsAQT for Systems, you
32
must uninstall it before you uninstall the existing software. The Millennium v4.0 or
Empower 1154 uninstaller does not cleanly uninstall these applications. The affected
ConnectionsAQT products are:
• Connections AQT for Alliance Systems
• ConnectionsAQT for Acquity Systems
• Connections AQT for Satins
To uninstall the ConnectionsAQT systems application:
1. Log in to the operating system as an administrator.
2. Click Start > Settings > Control Panel > Add/Remove Programs.
3. In Add/Remove Programs, scroll down the list of applications until you locate the
ConnectionsAQT application.
4. Click on the application and then click Remove. Follow the prompts in the
uninstaller.
5. Repeat Steps 2-4 for all installed ConnectionsAQT for Systems applications.
3
3.4.2 Uninstalling Millennium32 v4.0 or Empower 1154 Options
STOP
Attention: Do not write-protect key disks.
To uninstall a Millennium
32
v4.0 or Empower 1154 option:
1. Log in to the Personal workstation as an administrator.
2. Insert the appropriate option key disk into the disk drive of the Personal workstation
that currently has the option.
3. Click Start > Run.
4. At the Run dialog box, type disk drive:\Setup.exe, and then click OK.
5. At the Option Setup dialog box, click OK.
6. At the Option Already Installed message box, click OK.
7. At the Setup message box, click OK to close the message box, and then remove the
key disk.
Uninstalling Options
37
3.5 Exporting the Database
Use the appropriate export utility to export your database:
32
• If you are upgrading from Millennium , use the Empower Upgrade CD
(Section 3.5.1).
• If you are upgrading from Empower 1154, use the Empower Installation DVD
(Section 3.5.2).
32
3.5.1 Exporting the Millennium Database
32
Use the Empower Upgrade CD to export the Millennium database. This will ensure that
your database is preserved properly and then restored correctly when you import it during
the installation process.
STOP
Attention: You must uninstall any old options before you begin the export procedure.
To export the database:
3
1. Browse to the CD location, and then double-click Exportsetup.exe.
2. At the Welcome page (Figure 3-2), click Next.
Figure 3-2 Empower Export Welcome Page
3. The Empower Export page appears (Figure 3-3). Click OK.
Upgrading a Stand-Alone or Personal Workstation
38
Figure 3-3 Empower Export Page
4. At the Oracle Database and Raw Data Export page (Figure 3-4), select the default
location (WatersDBexport) or browse to an alternate location for the database
export (for example, C:\For_Upgrade). Click Next.
Note: This screen may be minimized in the task bar. If the Oracle Database and
Raw Data Empower page does not appear, click the minimized screen in the task
bar.
Do not include any spaces in the directory name or path. If you choose an export
location that does not have enough space, or if you include a space in the path
name, an error message appears. If you do this a second time, another error
message appears and the installer will exit.
Exporting the Database
39
3
Figure 3-4 Oracle Database and Raw Data Export Page
5. Empower Setup exports the database and data files. When Setup has successfully
finished exporting the database and raw data files, the Install Wizard Completed
dialog box appears (Figure 3-5). Click Finish.
Figure 3-5 Install Wizard Completed Dialog Box
Upgrading a Stand-Alone or Personal Workstation
40
3
6. Another Install Shield Wizard Completed dialog box appears (Figure 3-6). Click
Finish to exit the wizard.
Figure 3-6 Install Shield Wizard Completed Dialog Box
3
7. Backup the export file.
8. Do one of the following:
• If you are upgrading to Empower 2 and changing computers, go to Section 3.8,
Installing the Empower Software.
• If you are upgrading to Empower 2 and using the same computer, go to
32
Section 3.6, Uninstalling Millennium or Empower 1154 Software.
3.5.2 Exporting the Empower 1154 Database
Use the Empower DVD to export the Empower 1154 database. This will ensure that your
database is preserved properly and then restored correctly when you import it during the
installation process.
To export the database:
1. Insert the Empower DVD into the DVD drive. The Empower Software Install
Products page appears momentarily.
Note: If the setup procedure does not start automatically, browse to the Autorun
directory on the DVD and double-click Autorun.exe to launch the Empower 2
Installation Interface.
2. At the Welcome page (Figure 3-2), click Next.
Exporting the Database
41
Figure 3-7 Empower Export Welcome Page
3. The Empower Personal Export page appears (Figure 3-3). Click Yes.
3
Figure 3-8 Empower Personal Export Page
4. At the Oracle Database and Raw Data Export page (Figure 3-4), select the default
location (WatersDBexport) or browse to an alternate location for the database
export (for example, C:\For_Upgrade). Click Next.
Note: This screen may be minimized in the task bar. If the Oracle Database and
Raw Data Empower page does not appear, click the minimized screen in the task
bar.
Do not include any spaces in the directory name or path. If you choose an export
location that does not have enough space, or if you include a space in the path
name, an error message appears. If you do this a second time, another error
message appears and the installer will exit.
Upgrading a Stand-Alone or Personal Workstation
42
Figure 3-9 Oracle Database and Raw Data Export Page
5. Empower Setup exports the database and data files. When Setup has successfully
finished exporting the database and raw data files, the Empower Personal Installer
Information message box appears (Figure 3-5). Click OK to close the message box.
Empower will exit.
Figure 3-10 Empower Personal Installer Information Message Box
Exporting the Database
43
3
6. The Install Shield Wizard Completed dialog box appears (Figure 3-11). Click Finish
to exit the wizard. Click OK to close the message box.
Figure 3-11 Install Shield Wizard Completed Dialog Box
3
7. Backup the export file.
8. Do one of the following:
• If you are upgrading to Empower 2 and changing computers, go to Section 3.8,
Installing the Empower Software.
• If you are upgrading to Empower 2 and using the same computer, continue with
32
Section 3.6, Uninstalling Millennium or Empower 1154 Software.
3.6 Uninstalling Millennium32 or Empower 1154
Software
Use the information in this section if you are upgrading to Empower 2 on the same
32
computer that you previously used for Millennium v4.0 or Empower 1154.
If you are upgrading by installing Empower 2 on a different computer, go to Section 3.8,
Installing the Empower Software.
Attention: To preserve your system information, backup the instsrv.dat file before
STOP uninstalling the software. See Section 3.3.2.
Upgrading a Stand-Alone or Personal Workstation
44
32
To uninstall Millennium
or Empower 1154 software:
1. Stop the Waters DHCP Server Service:
a. Click Start > Settings > Control Panel > Administrative Tools > Services.
b. Right-click Waters DHCP Server, and then select Stop.
2. Use Add/Remove Programs to uninstall the software.
3. Reboot the computer.
3.7 Upgrading the Operating System
Use the information in this section if you are upgrading to Empower 2 on the same
32
computer that you previously used for Millennium v4.0 or Empower 1154.
If it is necessary to upgrade your operating system, do so now. If not, continue with
Section 3.8, Installing the Empower Software.
32
After you upgrade your operating system, you must verify that Millennium references are
not in the path.
To clean up the path:
3
1. Select Settings > Control Panel > System.
2. Click the Advanced tab.
3. Click Environment Variables.
4. Select Path in System Variables, and then click Edit.
5. Delete any Millennium paths.
6. Click Apply, and then click OK. Continue with the next section, Installing the
Empower Software.
3.8 Installing the Empower Software
The Empower software is installed from the Empower DVD. If the workstation where you
are installing Empower does not have a DVD drive, share the DVD drive of a
network-accessible workstation and map a drive to the share from the workstation where
you will be installing Empower.
To install Empower software:
1. If you are changing to a different computer, copy the database export file that was
saved by the export utility to the new computer before you install Empower.
Upgrading the Operating System
45
2. Insert the Empower DVD into the DVD drive. The Empower Software Install
Products page appears momentarily.
Note: If the setup procedure does not start automatically, browse to the Autorun
directory on the DVD and double-click Autorun.exe to launch the Empower 2
Installation Interface (Figure 3-12).
3
Figure 3-12 Empower 2 Installation Interface
3. Click Install Empower Software to access the Install Products page (Figure 3-13).
Upgrading a Stand-Alone or Personal Workstation
46
Figure 3-13 Install Products Page
4. Click Empower Personal. The installation wizard starts.
5. At the Welcome page, click Next.
6. At the Customer Information page, enter a user name and organization. Enter your
serial number in the Serial Number field, and then click Next.
7. At the License Agreement page, select “I accept the terms in the license agreement”
and then click Next.
8. At the Setup Type page, select Custom if you want to install the software on a drive
other than C:. Otherwise, leave Typical selected and then click Next.
Note: If you are performing a custom installation, continue with Section 3.8.1,
Finishing a Custom Installation.
9. At the Import Database into Empower page, select Yes to import the database you
previously exported. Browse to the location of the export file, and then click Next.
10. At the Ready to Install the Program page, click Install to start the installation.
The Empower Setup wizard installs the Empower and Oracle program files on the
hard drive and creates a new database using data from the original database. This
can take several minutes. Allow the installer to continue through all the screens of
the Universal Installer, until Empower has completed installing Oracle.
Installing the Empower Software
47
3
11. At the Empower Instrument Control Options Pack, Setup selection page, select
“Install new instrument software, or upgrade existing installation(s)” and then click
Next.
Attention: If you are using Mass Spectrometry, make sure you have IIS and
STOP FTP installed first.
12. At the Empower Instrument Control Options Pack, Instrument selection page, select
the applicable instruments, and then click Next. If no instruments were selected, a
“Nothing to do” dialog box appears. Click Yes to continue.
13. When the Confirm Installation of Software dialog box appears, click Yes to continue.
14. At the Empower Instrument Control Options Pack, Setup complete page, click
Finish.
15. At the Install Shield Wizard complete page, click Finish. Click Yes at the next dialog
box to restart the workstation. Continue with Section 3.9, Completing the Upgrade.
3.8.1 Finishing a Custom Installation
To finish a custom installation (if you selected Custom in step 7 of Section 3.8):
1. At the Custom Setup page (Figure 3-14), specify the installation drives for the
application. By default, all locations point to the C: drive. To designate drives other
than C:, click an icon (for example, Empower Oracle Files and Database), and then
click the Change Feature Location button.
Figure 3-14 Custom Setup Page
Upgrading a Stand-Alone or Personal Workstation
48
3
2. At the Change Current Destination Folder page (Figure 3-15), select the desired
drive, and then click OK to return to the Custom Setup page. Repeat steps 1 and 2
for all feature locations.
Figure 3-15 Change Current Destination Folder Page
3. After specifying the application installation locations, you can choose whether or not
to have the Empower Instrument Control Options Pack (ICOP) start automatically at
the end of the Empower installation. Perform one of the following actions:
• Select No to prevent ICOP from starting automatically after installation, and then
click Next.
• Select Yes to start ICOP automatically after installation, and then click Next.
4. At the Import Database into Empower page, select Yes to import the database you
previously exported. Browse to the location of the export file, and then click Next.
5. At the Ready to Install the Program page, click Install to start the installation.
The Empower Setup wizard installs the Empower and Oracle program files on the
hard drive and creates a new database using data from the original database. This
can several minutes. Allow the installer to continue through all the screens of the
Universal Installer, until Empower has completed installing Oracle.
Installing the Empower Software
49
3
6. If you selected Yes in step 3, continue with the following steps:
a. At the Empower Instrument Control Options Pack, Setup selection page, select
“Install new instrument software, or upgrade existing installation(s)” and then
click Next.
Attention: If you are using Mass Spectrometry, make sure you have IIS and
STOP FTP installed first.
b. At the Empower Instrument Control Options Pack, Instrument selection page,
select the applicable instruments, and then click Next. (If no instruments were
selected, a “Nothing to do” dialog box appears.) Click Yes to continue.
c. At the Empower Instrument Control Options Pack, Setup complete page, click
Finish. Continue with step 7.
7. At the Installation is Complete page, click “Yes, I want to restart my computer now,”
and then click Finish.
8. If your computer contains a busLAC/e card and you are prompted to install a driver
for it, click Yes and follow the prompts.
9. Continue with Section 3.9.
3
3.9 Completing the Upgrade
To complete the upgrade process:
1. Install the Empower base package key and options.
2. Restore your instsrv.dat file (if necessary).
3. Update the database.
4. Change the raw data path.
5. Delete the Millennium node (if applicable).
6. Verify the installed files.
3.9.1 Installing the Empower Personal Base Package Key and Options
About Empower Key Disks
Key disks are required for installation, uninstallation, and reinstallation of the Empower
licenses and options. If you need to transfer a license or option from one Empower
Personal to another, you must uninstall it from the original Personal workstation before
Upgrading a Stand-Alone or Personal Workstation
50
you install it in a new Personal workstation. Install licenses and options in the following
order:
1. Base key (includes 5 named user licenses)
2. Named User Licenses (if you purchased additional licenses)
3. System Licenses
4. Options
The number of allowed named users is based on the number of Named User Licenses
you have installed. You can create a number of accounts equal to the number of Named
User Licenses you have purchased.
The number of allowed online systems (up to a maximum of 4) is based on the number of
System Licenses you have installed.
STOP
Attention: Do not write-protect disks.
Note: You cannot install an option intended for an Enterprise system or Workgroup
system on an Empower Personal workstation, nor can you install an option intended for an
Empower Personal workstation on an Enterprise system or Workgroup system.
Once you have installed an option using the procedures in this section, the option is
enabled for all projects. You can disable the option for specific projects (see “Modifying
project properties” in the Empower Help).
Installing the Base Package Key
Record the serial number of the Base Package Key prior to installing the key disk. You will
be prompted to supply this information during installation so that it can be incorporated
into the Verify Files output.
To install the Empower Personal Base Package Key on a Personal workstation:
1. Log in to the Personal workstation (where you installed Empower) as an
administrator user.
2. Insert the 3.5-inch Empower Personal key disk into the disk drive.
STOP
Attention: Do not write-protect key disks.
3. Click Start > Run.
4. At the Run dialog box, type disk drive:\Setup.exe, and then click OK.
Completing the Upgrade
51
3
5. At the Empower Option Setup dialog box (Figure 3-16), click OK to install the
Empower Personal Base Package Key.
Note: Allow several minutes for the Empower Option Setup dialog box to appear
while the Empower key disk is being read onto your hard disk.
Figure 3-16 Empower Option Setup Dialog Box
6. At the Enter Serial Number dialog box, enter your serial number. This information
appears in the verification file. If no number is entered, a blank line appears in the
Verify Files output.
Important: If did not previously record the serial number that is on the disk, DO NOT
STOP remove the disk from the drive to view the number. Leave the serial number blank and
click OK.
7. When installation is complete, the Empower Option message box appears. Click OK
to close the message box.
Installing Empower Options
To install the Empower options:
1. Log in to the Personal workstation as an administrator user.
Attention: Record the serial numbers of your options prior to installation.
STOP You will be prompted to supply this information during installation so that it
can be incorporated into the Verify Files output.
2. Insert the Empower Option key disk into the disk drive.
3. Click Start > Run.
4. At the Run dialog box, type disk drive:\Setup.exe, and then click OK.
5. After a few minutes, the Empower Option Setup dialog box appears. Ensure that the
name of the option that is being installed is correct, and then click OK.
Upgrading a Stand-Alone or Personal Workstation
52
3
6. Perform one of these actions:
• If the option was not previously installed, an Empower Option message box
appears after successful installation. Click OK to close the message box.
• If the option is already installed on your Empower Personal workstation, an
Empower Option message box appears. Click Cancel to close the message box.
• If the option is already installed on a different Empower Personal workstation, a
Setup message box appears. Click OK to close the message box. To remove the
option from an Empower Personal workstation, see Section 3.4, Uninstalling
Options.
7. At the Enter Serial Number dialog box, enter your serial number. This information
appears in the verification file. If no number is entered, a blank line appears in the
Verify Files output.
Important: If did not previously record the serial number that is on the disk, DO NOT
STOP remove the disk from the drive to view the number. Leave the serial number blank and
click OK.
8. Repeat steps 1 to 7 for each option.
Restoring an Option Sample Project
To restore an option sample project from the Empower DVD, see “Restoring projects” in
the Empower Help. You can use the option sample project files as examples.
3.9.2 Restoring Your instsrv.dat File
Use the information in this section only if you are upgrading to Empower 2 on a computer
that had previous versions of the software on it. You will need to restore the instsrv.dat file
that you backed up in Section 3.3.2.
To restore your instsrv.dat file:
1. Copy the instsrv.dat file you backed up before you started the Empower
installation/export procedure.
2. Paste the file into the Empower\InstrumentServer directory.
3. At the Confirm File Replace dialog box, click Yes.
3.9.3 Updating the Database
To update the database:
1. Log in to Empower using an Administrator account.
2. At the Empower Update Database Dialog box, confirm that you want to update your
database. Click OK. The database and projects will update.
Completing the Upgrade
53
3
Note: The update may take a long time to complete, depending on the number and
size of your projects.
3. You will be prompted to select the time zone to use for your computer. Select the
correct time zone for your location and click OK.
STOP
Important: The time zone you select will be applied to ALL existing database date fields.
3.9.4 Changing the Raw Data Path
32
Use the information in this section only if you are upgrading from Millennium to Empower
2.
To complete the upgrade from Millennium32 to Empower2, change the raw data path for
the upgraded projects and delete the old raw data path.
To change the raw data path for upgraded projects:
1. In Configuration Manager, shift-click to highlight all of the projects that were
upgraded, then right-click, and then select Move Project Data.
3
2. In the New Raw Data Path, select X:\Empower\Projects from the drop-down list
(where X = the path chosen during the Empower installation).
Note: Do not select "Copy raw data to new path."
Click OK. Enter any comments, if necessary.
3. At the Message Center message, click OK.
To change the raw data path and delete the old raw data path:
1. In Configuration Manager, select View > Manage Raw Data Files.
2. In the Default Raw Data Path drop-down list, change the path from
X:\Millennium\Projects (where X in this case is the original raw data path) to
X:\Empower\Projects (where X in this case is the path chosen during the Empower
installation).
3. After you choose the new raw data path as the default, highlight
X:\Millennium\Projects and click Remove Raw Data Path to delete the
Millennium\Projects raw data path. Click OK on the Remove Raw Data path
message.
4. Click OK to exit from Manage Raw Data Files. Enter any comments, if necessary.
Upgrading a Stand-Alone or Personal Workstation
54
3.9.5 Deleting the Millennium32 Node
Use this information only if you are upgrading by changing computers.
To delete the Millennium node:
1. In Configuration Manager, select Empower Nodes.
2. Select the row of the Millennium node (it should have an Empower Node Type of
None).
3. Right-click and select Delete.
The node and any chromatographic systems associated with it should be deleted.
3.9.6 Verifying Installed Files
The Empower Setup wizard creates an Empower program folder in the Start menu. The
Empower program folder contains:
• Empower – Starts the Empower software and displays the Empower Login dialog
box. After you log in, the program allows you to select one of several Empower
applications. For details, see “Starting and exiting from Empower” in the Empower
Help.
3
• Empower Installation Log – Provides information about the current installation.
• Remove Waters Instrument Component Software – Provides a way to uninstall
instrument component software. (This appears in the menu list whether or not ICOP
instruments are installed.)
• Verify Files – Verifies the integrity of the Empower software files on your hard disk.
Viewing the Installation Log
The Installation Log contains information about your Empower installations. You can read
the log file to review your installation choices. In case of a partial or unsuccessful
installation, you can review the Installation Log to check for errors.
To view the Installation Log:
1. Click Start > Programs > Empower > Installation Log. The program displays the
Empower.log file in Notepad.
2. Review the contents of the Installation Log file. The most recent installation is at the
end of the file.
3. Click File > Exit.
Completing the Upgrade
55
Using the File Verification Utility
The File Verification utility checks the integrity of the installed Empower program, data,
and database files.
Note: Log in to the newly installed Empower software at least once before you use the
File Verification utility. This ensures that your database has been properly upgraded.
After installation and first login, use the File Verification utility to verify the Empower
program and data files only (not the database files):
• As part of your installation qualification if you purchased the Empower Qualification
option
• To ensure that the Empower files have not changed since installation
To run the File Verification utility:
1. Click Start > Programs > Empower > Verify Files.
2. The File Verification utility compares the installed Empower files checksum with a
previously stored checksum number, creates a File Verification Results log, and
opens the Checksum.txt file in a WordPad window.
3. Review the contents of the file. You can print or save a copy of the results.
3
4. Click File > Exit.
3.10 Checking for Empower Service Packs
Waters periodically releases service packs to address existing issues or to provide
enhanced functionality. These service packs are available for download from the Waters
Elite website and should be installed according to the instructions contained in their
respective Release Notes. For those customers who require physical media, note the part
number from the web site and contact your local subsidiary to place an order.
This completes the Empower software upgrade procedure for an Empower Personal
workstation.
Upgrading a Stand-Alone or Personal Workstation
56
Chapter 4
Upgrading an Enterprise
Server or Primary Workgroup
Refer to this chapter when upgrading to Empower 2 software.
32
If you are upgrading from a pre-Millennium v4.0 database, you must backup your
projects and libraries from the old database. You can then restore these projects when
you install a new Empower 2 server. You will need to recreate your system objects (users,
nodes, systems, etc.) on the new server.

The Waters Empower DVD contains Oracle software (Oracle 10g™) and Empower
software. After you upgrade your server, follow the procedures in this chapter to perform
the standard installation of the Oracle software and the Empower software.
The Empower Upgrade CD contains the System Object Export Utility, which you can use
to export only your system objects from your old database.
The System Object Export Utility provides an automated means to quickly migrate your
existing user information, acquisition servers and systems, system policy settings, audit
trails, messages, libraries, and plate types to Empower 2. Project information is not
included in this export. After the system object export and Empower 2 installation are
complete, you can selectively restore projects using the Configuration Manager Restore
Projects wizard. System Object Export is the only supported direct upgrade path from
32
Millennium V. 4.0. This is the recommended method for upgrading your database.
You can also choose to export your entire database. Exporting the entire database is a
manual procedure, and requires more time to complete. It also requires more disk space,
as the database export files are much larger than the system object export files.
57
4
4.1 Server Planning
4.1.1 Overview
The database server runs two applications:
• WatersService – Responsible for writing raw data files from Empower nodes, copying
raw data from project to project (through the Empower application), and creating new
projects.
• Oracle Database – Stores methods, audit trails, and specific raw data file parameters
(the data points are stored as external files controlled by WatersService).
The Empower Server installation program reads the amount of physical memory that your
system contains, then configures the Oracle initialization parameters based on available
resources.
The installation program assumes that the server will be exclusively used as the Empower
database server. If other applications will be running on the server, you may need to
adjust the initialization parameters accordingly.
4.1.2 Network Considerations
A domain-based network infrastructure is required for the Empower Enterprise/Workgroup
system. In addition, all Empower related computers (clients, LACEs, and servers) must be
synchronized to a time server.
In a Windows 2000/2003 based-domain, the domain controllers are automatically
configured to act as time servers to the domain.
To maximize uptime and minimize network environment related issues, Waters
recommends that you follow these guidelines:
4
• All Empower related accounts, computer and user, should reside within the same
domain.
• If you are using real-time virus scanning, exclude all Empower-related folders and
their sub-directories. Some real-time virus scanners mistake normal Empower
functionality for virus activity and this can cause problems with data buffering.
Group Policy Objects
Group Policy Objects (GPOs) are used by System Administrators to define and enforce
settings in an active Directory network. Administrators are able to apply settings to users
and computers based on locally defined group and site membership criteria. Before
defining GPOs in an Empower network, keep in mind that Empower is a distributed
chromatography data acquisition system which relies on remote access and DCOM in
Upgrading an Enterprise Server or Primary Workgroup
58
order to carry out its activities. Empower makes use of information stored in the database
and in individual flat files, such as instsrv.dat (instrument configuration information) and
channel_id.dat (actual raw data file).
If GPOs are used in an Empower network, Waters recommends that you follow these
guidelines:
• Place Empower nodes in their own Organization Unit (OU). Define GPOs for that OU
which minimize allowable changes; for example, test Microsoft hot fixes and service
packs before applying them to the environment.
• Grant Administrators full access to the registry and file system so that they can
properly install software.
• Limit changes to the file system protections expected by the Empower application.
GPOs may interfere with successful Empower operation. For example, data buffering may
occur if the anonymous access to the raw data share is altered or the editors for the COM
instruments may not operate properly if the access control list for the HTML directories is
altered.
4.1.3 Memory Considerations
The server in an Enterprise system or Workgroup requires sufficient memory for
Oracle10g and Empower software to operate. The amount of required memory depends
on the number of applications, users, and the operating system. The largest quantity of
memory is used by Oracle. When Oracle initializes, it creates a space in memory for most
of the Oracle functions, called the SGA (for more information about the SGA, see the
Oracle documentation or your database administrator). The server must have adequate
memory, and the memory must be configured correctly. The amount of required memory
32
depends on the number of client and LAC/E computers, users, chromatograms per
project, and number of integrated peaks per channel.
4
The virtual memory on the server should be set to at least four times the amount of
installed physical memory (see Section 5.1.1, Changing the Page File Size).
4.1.4 Disk Space Considerations
Each Workgroup or Enterprise system requires sufficient disk space for Oracle10g
(database) and Empower software (see Table 4-1).
Table 4-1 Minimum Disk Space Requirements
Purpose
Minimum Free Space
Drive
Empower application
150 MB
Program-drive
Oracle application
1.3 GB
Program-drive
Empower raw data
1.0 GB
RawData-drive
Server Planning
59
Table 4-1 Minimum Disk Space Requirements (Continued)
Purpose
Minimum Free Space
a
Oracle database
2.0 GB
Drive
Database-drive
b
Archive Log Dest1
1.0 GBGB
RawData-drive
Archive Log Dest2
1.0 GB
Program-drive
Mirrored Redo and Control files
150 MB
RawData-drive
a. This assumes you use the Waters DVD to install Oracle.
b. Each archive log file is 20MB. The 1.0 GB minimum allows for 50 archive logs.
The various software components should be installed on multiple drives to maximize
performance and the ability to recover from disk failures. Table 4-1 contains the minimum
requirements at installation. However, you must also account for additional disk space
when the system is operational.
The following considerations should be made when sizing drives for future use.
Empower Program Files
• Empower and Oracle application files – Fixed size at installation, approximately 1.6
GB.
• Archive log files – 1 GB each, allow space for 50 logs. This value is based on the
number of database changes (new chromatograms, results, calibration curves,
methods or changes to existing methods). You should have at least enough disk
space to hold a day’s worth of archive logs. The number of archive log files
maintained on the server depends on how often a database is backed up and the
overall activity. If you are performing backups on a daily basis, the log files will be
deleted as they are backed up.
4
Note: There are two locations for archive logs. Each contains a full set of logs.
Archive logs are essential for recovering databases. If you fill up the space for
archive logs, the database will hang waiting for more space to copy the logs.
Empower Raw Data files
• Default project raw data files – Fixed size at installation, approximately 1.0 GB.
• Chromatography raw data files – Variable, based approximately on sample rate times
run time times number of samples. PDA and MS files are bigger because
wavelength/mass range must be included. The total space requirement is based on
how often you archive projects and how many systems are creating raw data files.
Upgrading an Enterprise Server or Primary Workgroup
60
Note: Raw data files can grow very quickly. Hundreds of GB may be needed. If you
use up too much space, you can archive older projects to regain space on the raw
data drive.
Estimating the Size of Your Current Database
Before you begin the upgrade procedure, you need to estimate the size of your current
system, user, and index tablespaces in order to estimate the size of your upgraded
database. You will need at least this much disk space for the new database. Waters
recommends you have double the free space on the drive intended to hold the database
tablespace files in order to successfully upgrade the database and provide room to
expand.
To estimate the size of your tablespaces:
1. In Windows Explorer, browse to the location of your database datafiles.
2. Sum the size of the files, and then double that value.
3. Compare this value with the amount of free disk space on the database drive.
Empower Database
The database datafiles are configured to autoextend. As projects, raw data files, and
results are created, the initial database datafile autoextends as necessary to store all
information.
Most information stored in the database consists of results. The actual tablespace used
for each result is based on the number of integrated peaks (named or unknowns).
Additional space is required when the system Suitability or Pattern Match option is
enabled, or the data is from a 3D detector and additional processing is requested (for
example, a PDA channel with multi-pass purity enabled).
4.1.5 Changing Operating Systems
If you are upgrading the operating system, Waters Corporation recommends you perform
the following tasks:
1. Perform a full back up of the database.
2. Back up all projects.
3. Export the system objects using the Empower Upgrade CD.
4. Uninstall Millennium
32
V4.0 or Empower 1154 software.
5. Upgrade the operating system (see your Microsoft Windows documentation).
6. Install Empower 2 software with the import of system objects.
Server Planning
61
4
4.2 Upgrading to Empower 2 Using System Object
Export
32
Use this procedure to upgrade directly from Millennium v4.0 or Empower 1154. The
System Object Export utility exports all database object information with the exception of
projects. To complete the upgrade, projects must be backed up from the previous version
of the software, and then restored to Empower 2.
Attention: Before installing or upgrading any hardware or software, shut down the
STOP database and perform a full backup of your hard drives (see the instructions provided by
the manufacturer of your computer). If errors occur during the upgrade procedure, you can
restore the original database from the backup.
This upgrade path consists of the following tasks:
1. Use the Backup Wizard in Configuration Manager to backup all projects in the
database to a neutral location.
2. Use the Export CD to export the database system objects.
3. Copy the export file to the new server (if you are changing servers; otherwise the file
can remain where it was generated).
4. Uninstall Millennium
for Empower 2).
32
v4.0 or Empower 1154 (if you will be using the same server
Note: If you will be using a new server for Empower 2, you can leave the old server
up until such time as the upgrade is complete and you have verified that all of your
previous information is accessible. To maintain compliance with Oracle licensing,
32
the Millennium v4.0 or Empower 1154 software must be uninstalled prior to
running your Empower 2 server in Production mode.
5. Install Empower 2 from the DVD, choosing the option “Create a database into which
system objects will be imported.”
6. Complete the upgrade.
Attention: Ensure that all users are logged off the database and all acquisition is
STOP complete before you start the database upgrade.
4.2.1 Backing Up Projects to a Neutral Location
Before exporting the system objects, log in to Empower, access the Configuration
Manager, and backup all projects you wish to upgrade. The project backups should be
stored in an accessible, neutral location (a secure location that will not be deleted when
32
Millennium v4.0 or Empower 1154 is uninstalled).
Upgrading an Enterprise Server or Primary Workgroup
62
4
4.2.2 Exporting System Objects
To export the system objects from your Millennium
32
v4.0 or Empower 1154 database:
1. Log in to the database server as an administrator user.
2. Insert the Export Upgrade CD into the CD drive.
3. Browse the contents of the CD and double-click ExportSetup.exe.
4. At the Empower Export Welcome page, click Next.
5. At the Empower Export page, click OK to export the current database system
objects.
Note: The next page of the installer might open minimized in the Task Bar. To
continue with the upgrade, maximize this page.
6. At the Export System Objects User Name page, enter the name of the Oracle user
who has rights to export the database, and then click Next. (Typically, this user is
the Oracle System user account.)
7. At the Export System Objects Password page, enter the password for the Oracle
user account entered on the previous page, and then click Next.
Note: The default password for the Oracle system user in Millennium32 v4.0 and
Empower 1154 was manager.
8. At the Export System Objects Export Destination Directory page, click Next to
accept the default location or click Browse to specify a different location. The
database export will start.
Note: The export folder will be automatically created, as long as the user running
the export utility has write access to the specified location.
9. At the InstallShield Wizard Completed page, click Finish.
10. At the second InstallShield Wizard Completed page, click Finish.
When the export is complete, the C:\WatersSchema directory (Figure 4-1) contains the
export file (WatersSchema.dmp) and a log of the export (SchemaExport.log). Waters
recommends that you copy the WatersSchema directory and the project backup folders to
an archive location.
If you will be installing Empower 2 on a different server, copy the WatersSchema directory
to an accessible drive on the Empower 2 server.
Upgrading to Empower 2 Using System Object Export
63
4
Figure 4-1 WatersSchema Directory
4.2.3 Uninstalling the Empower 1154 or Millennium
32
Software
Attention: This procedure is necessary only if you intend to install Empower 2 on the
STOP same server that ran the previous version of the software. If you are moving to a new
server, the old server can remain up until the upgrade is complete and verified.
To uninstall the previous version of the software:
4
1. In the Command Prompt window, remove the database instance by entering the
command C:\> oradim -delete -sid WAT5 and pressing Enter.
32
Note: For Empower 1154, the default SID is WAT5. For Millennium v4.0, the
default SID is MIL3. Verify the SID by accessing Services and examining the
OracleSIDService value. If you customized the SID during the Empower 1154
installation, use the appropriate SID in place of WAT5.
2. Click Start > Settings > Control Panel.
3. Double-click Add/Remove Programs.
4. Select Empower or Millennium32, and then click Change/Remove.
5. Click Yes at all the uninstall dialog boxes that appear.
6. At the Uninstall Complete dialog box, click OK to restart the server.
Upgrading an Enterprise Server or Primary Workgroup
64
7. In Windows Explorer, delete the mirrored control file ctl2wat5.ora (or ctl2mil3.ora)
and the redo log files. The default location is the raw-data-drive:\empower (or
raw-data-drive:\millennium) directory.
Attention: Do not delete the Empower\Projects (or Millennium\Projects)
STOP directory on the raw data drive.
8. Delete all files in the \empower\database or millennium\database directory. The
default location is the database-drive:\software\database directory.
4.2.4 Uninstalling Oracle
Attention: This procedure is only necessary if you intend to install Empower 2 on the
STOP same server that ran the previous version of the software. If you are moving to a new
server, the old server can remain up until the upgrade is complete and verified.
If you installed Oracle separately, use the following procedure to uninstall Oracle. If Oracle
32
was installed as part of the previous Millennium or Empower installation, proceed with
Section 4.2.5, Installing Empower 2.
To uninstall Oracle software:
1. Stop the Oracle Services:
a. Select Start > Settings > Control Panel > Administrative Tools.
b. Select Component Services > Services.
c. Stop all Oracle services by right-clicking on each Oracle service and selecting
Stop.
d. Disable the Oracle Listener Service by right-clicking on the service, selecting
Properties, and changing the Startup type to Disabled.
4
2. Select Start > Programs > Oracle Installation Products > Universal Installer.
3. Uninstall as follows:
a. Click Deinstall Products....
b. Click the + sign by Independent Products and select all items.
c. Click the + sign by OraHome91 and select Oracle9i.
d. Click Remove.
e. At the Confirmation dialog box, click Yes.
f. At the Inventory dialog box, click Close.
g. At the Welcome dialog box, click Exit.
h. At the Exit dialog box, click Yes.
Upgrading to Empower 2 Using System Object Export
65
i. Restart the server.
Attention: Incorrectly editing the registry can severely damage your system.
STOP At the very least, you should back up any valued data on the computer
before making changes to the registry.
4. Log in as an administrator and open the Registry Editor:
a. Select Start > Run.
b. Type regedit.exe, and then click OK.
5. Select the Oracle key (directory), HKEY_LOCAL_MACHINE, SOFTWARE,
ORACLE, and then delete the Oracle key.
6. At the Confirm Key Delete message, click Yes.
7. Close the Registry Editor by clicking Registry > Exit.
8. From Windows Explorer, delete the Oracle folder on the operating system drive
under the Program directory.
9. Restart the server.
10. From Windows Explorer, delete the Oracle folder on the program_drive.
4.2.5 Installing Empower 2
Important: By default, the Empower 2 installer installs both Oracle 10g (including the
STOP 10.1.0.4 patchset) and Empower 2. If your site has its own Oracle license and prefers to
install Oracle 10g as a separate application, consider these installation issues:
• Install Oracle 10g software only (without a database) prior to installing Empower 2.
• The Oracle 10.1.0.4 patchset must be manually applied after Empower 2 is installed,
according to the instructions provided by Oracle. At the time of release, the only
supported Oracle 10g patchset is 10.1.0.4.
• The HKEY_LOCAL_MACHINE\Software\Oracle\NLS_Lang registry key value must be
changed to AMERICAN_AMERICA.WE8ISO8859P1.
• During installation, you will be asked if you wish to use your installed Oracle software.
Select Yes and supply the location of the Oracle program files.
To start the installation using the wizard:
1. Insert the Empower DVD into the DVD drive. The Empower 2 Software Installation
page appears.
Note: If the setup procedure does not start automatically, browse to the Autorun
directory on the DVD and double-click Autorun.exe to launch the Empower 2
Installation Interface (Figure 4-2).
Upgrading an Enterprise Server or Primary Workgroup
66
4
Figure 4-2 Empower 2 Installation Interface
2. Click Install Empower Software to access the Install Products page (Figure 4-3).
4
Figure 4-3 Install Products Page
3. Click Empower Enterprise.
4. At the Empower 2 Enterprise Software page, click Install Empower Server. The
Install Shield wizard starts.
Upgrading to Empower 2 Using System Object Export
67
5. At the Welcome page, click Next.
6. At the License Agreement page, select “I accept the terms in the license agreement”
and then click Next.
7. At the Customer Information page, enter a user name and organization. Enter your
serial number in the Serial Number field, and then click Next.
8. At the Custom Setup page (Figure 4-4), specify the installation drives for the
application. By default, all locations point to the C: drive.
Attention: Waters recommends that you DO NOT install all components on
STOP drive C:. For best performance and fault tolerance reasons, spread the
components across multiple drives, as recommended in the rest of this
procedure.
To designate drives other than C:, click an icon (for example, Oracle Application),
and then click Change Feature Location.
4
Figure 4-4 Custom Setup
Note: Oracle Application refers to the Oracle program files. Empower Oracle
Database specifies the location for the Empower Oracle database datafiles.
Empower Projects specifies the location for the raw data files. Empower Program
files specifies the location for the Empower program files.
9. At the Change Current Destination Folder page (Figure 4-5), select the desired
drive, and then click OK to return to the Custom Setup page. Repeat steps 8 and 9
for all feature locations.
Upgrading an Enterprise Server or Primary Workgroup
68
Figure 4-5 Change Current Destination Folder
10. After specifying the application installation locations, click Next.
11. At the Empower Database page (Figure 4-6), select “Create an empty database into
which system objects will be imported,” and then click Next.
4
Figure 4-6 Empower Database Page
12. At the Import System Objects page (Figure 4-7), enter the path to the location of the
folder containing the export file, and then click Next.
Upgrading to Empower 2 Using System Object Export
69
Figure 4-7 Import System Objects Page
13. At the Database Options page (Figure 4-8), specify the locations of the archive and
mirror directories by changing the drive letter of the provided paths, and then click
Next.
Note: Typically, the mirror directory (containing mirrored controlfiles and redo logs)
and the first Archive directory are installed to the raw data drive. The second
Archive directory is installed to the program file drive.
Important: If you are installing a server with less than 4 physical drives (such as a
STOP workgroup Primary PC), the path to the EmpowerMirrorDB directory should be to a drive
other than the drive selected for the Empower Oracle Database in step 9. If the location of
the mirrored files is on the same physical drive as the database, database recovery may
be incomplete or, in some cases, impossible.
Upgrading an Enterprise Server or Primary Workgroup
70
4
Figure 4-8 Database Options
Important: Waters recommends you change only the drive letter of these database
STOP options, and keep the default path. Be sure to record this information with your system
configuration records.
14. At the Oracle Database Domain Name and SID page (Figure 4-9), enter the Oracle
Service Identifier (SID) and the Oracle Database Domain Name, and then click
Next. The database domain name typically consists of computername.domain (for
example, EMPSRVR1.WATERS.COM, where the computer name is EMPSRVR1
and the domain is WATERS.COM).
Note: The database SID can be any combination of alphanumeric characters, up to
8 characters. However, it must start with WAT to automatically populate the
Empower 2 database field in the login window.
Upgrading to Empower 2 Using System Object Export
71
4
Figure 4-9 Oracle Database Domain Name and SID Page
15. At the Ready to Install the Program page, click Install to start the program file
installation.
16. When the installation is complete, restart the server and continue with Section 4.4,
Completing the Upgrade.
4.3 Upgrading to Empower 2 Using the Complete
Database Export
Use this procedure to upgrade directly from Empower 1154.
32
Note: This is not the supported path to upgrade from Millennium v4.0 to Empower 2. To
32
upgrade from Millennium v4.0, use the System Objects Export utility on the Empower
Upgrade CD.
Attention: Before installing or upgrading any hardware or software, shut down the
STOP database and perform a full backup of your hard drives (see the instructions provided by
the manufacturer of your computer). If errors occur during the upgrade procedure, you can
restore the original database from the backup.
Waters Corp. recommends backing up all projects and libraries before continuing with this
procedure.
Upgrading an Enterprise Server or Primary Workgroup
72
4
This upgrade path consists of the following tasks:
1. Use the Backup Wizard in Configuration Manager to backup all projects in the
database to a neutral location (Recommended).
2. Export the entire Empower 1154 database (this may take a long time).
3. Copy the export file to the new server (if you are changing servers; otherwise the file
can remain where it was generated)
4. Uninstall Empower 1154 (if you will be using the same server for Empower 2).
Note: If you will be using a new server for Empower 2, you can leave the old server
up until such time as the upgrade is complete and you have verified that all of your
previous information is accessible. In order to maintain compliance with Oracle
licensing, the Empower 1154 software must be uninstalled prior to running your
Empower 2 server in Production mode.
5. Install Empower 2 from the DVD, choosing the option “Create a database into which
an entire database will be imported.”
6. Import the database.
7. Run the Empower 2 configuration script.
8. Complete the upgrade.
Attention: Ensure that all users are logged off the database and all acquisition is
STOP complete before you start the database upgrade.
4.3.1 Backing Up Projects to a Neutral Location
Before exporting the database, log into Empower, access Configuration Manager, and
backup all projects you wish to upgrade. The project backups should be stored in an
accessible, neutral location (a secure location that will not be deleted when Empower
1154 is uninstalled).
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4.3.2 Exporting the Entire Empower 1154 Database
To export the entire Empower 1154 database:
1. Open a Command Prompt window and change the path to wherever you want to
locate the export file. (For example, C:\DBexport, where the folder DBexport was
created as the backup location.)
Note: The path must already exist and there must be sufficient room on the drive.
2. Enter the command backup_drive:\DBexport> exp in the Command Prompt
window and press Enter.
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3. Answer the prompts as follows:
Username: system
Password: manager (or your current password)
Enter array fetch buffer size: 4096 > 10000000
Export file: EXPDAT.DMP > FULL1154.dmp
(1)E(ntire database), (2)U(sers), or (3)T(ables): (2)U > E
4. Accept default values for the remaining prompts by pressing Enter:
Export grants (yes/no): Yes >
Export table data (yes/no): Yes >
Compress Extents (yes/no): Yes >
The database export begins. The size of your database affects the time needed to
export the database. The export is complete when the Export Terminated
Successfully message appears in the Command Prompt window.
Copy the export file and all raw data folders to an archive location.
4.3.3 Copying the Export File to the Empower 2 Server
To install Empower 2 on a different server, copy the export file to an accessible location on
the Empower 2 server.
4.3.4 Uninstalling Empower 1154
Uninstalling ConnectionsAQT for Systems
If you have installed one of the following versions of ConnectionsAQT for systems, you
must uninstall it before you uninstall the existing software. The Empower 1154 uninstaller
does not cleanly uninstall these applications. The affected ConnectionsAQT products are:
• Connections AQT for Alliance Systems
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• ConnectionsAQT for Acquity Systems
• Connections AQT for Satins
To uninstall the ConnectionsAQT systems application:
1. Log in to the operating system as an administrator.
2. Click Start > Settings > Control Panel > Add/Remove Programs.
3. In Add/Remove Programs, scroll down the list of applications until you locate the
ConnectionsAQT application.
4. Click on the application and then click Remove. Follow the prompts in the
uninstaller.
5. Repeat Steps 2-4 for all installed ConnectionsAQT for systems applications.
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Uninstalling a Previous Version of the Software
Attention: This procedure is necessary only if you intend to install Empower 2 on the
STOP same server that ran the previous version of the software. If you are moving to a new
server, the old server can remain up until the upgrade is complete and verified.
To uninstall the previous version of the software:
1. In the Command Prompt window, remove the database instance by entering the
command C:\> oradim -delete -sid WAT5 and pressing Enter.
2. Select Start > Settings > Control Panel. The Control Panel appears.
3. Double-click Add/Remove Programs.
4. Select Empower, and then click Change/Remove.
5. Click Yes at all the uninstall dialog boxes that appear.
6. At the Uninstall Complete dialog box, click OK to restart the server.
7. In Windows Explorer, delete the mirrored control file ctl2wat5.ora and the redo log
files. The default location is the raw-data-drive:\empower directory.
Attention: Do not delete the Empower\Projects directory on the raw data
STOP drive.
8. Delete all files in the \empower\database directory. The default location is the
database-drive:\empower\database directory.
4.3.5 Uninstalling Oracle
If you installed Oracle separately, use the following procedure to uninstall Oracle. If Oracle
was installed as part of the previous Empower installation, proceed with Section 4.3.6,
Installing Empower 2.
To uninstall the Oracle software:
1. Stop the Oracle Services:
a. Select Start > Settings > Control Panel > Administrative Tools.
b. Select Component Services > Services.
c. Stop all Oracle services by right-clicking on each Oracle service and selecting
Stop.
d. Disable the Oracle Listener Service by right-clicking on the service, selecting
Properties, and changing the Startup type to Disabled.
2. Select Start > Programs > Oracle Installation Products > Universal Installer.
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3. Uninstall as follows:
a. Click Deinstall Products....
b. Click the + sign by Independent Products and select all items.
c. Click the + sign by OraHome91 and select Oracle9i.
d. Click Remove.
e. At the Confirmation dialog box, click Yes.
f. At the Inventory dialog box, click Close.
g. At the Welcome dialog box, click Exit.
h. At the Exit dialog box, click Yes.
i. Restart the server.
Attention: Incorrectly editing the registry can severely damage your system.
STOP At the very least, you should back up any valued data on the computer
before making changes to the registry.
4. Log in as an administrator and open the Registry Editor:
a. Select Start > Run.
b. Type regedit.exe, and then click OK.
5. Select the Oracle key (directory), HKEY_LOCAL_MACHINE, SOFTWARE,
ORACLE, and then delete the Oracle key.
6. At the Confirm Key Delete message, click Yes.
7. Close the Registry Editor by selecting Registry > Exit.
8. From Windows Explorer, delete the Oracle folder on the operating system drive
under the Program directory.
9. Restart the server.
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10. From Windows Explorer, delete the Oracle folder on the program_drive.
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4.3.6 Installing Empower 2
Important: By default, the Empower 2 installer installs both Oracle 10g (including the
STOP 10.1.0.4 patchset) and Empower 2. If your site has its own Oracle license and prefers to
install Oracle 10g as a separate application, consider these installation issues:
• Install Oracle 10g software only (without a database) prior to installing Empower 2.
• The Oracle 10.1.0.4 patchset must be manually applied after Empower 2 is installed,
according to the instructions provided by Oracle. At the time of release, the only
supported Oracle 10g patchset is 10.1.0.4.
• The HKEY_LOCAL_MACHINE\Software\Oracle\NLS_Lang registry key value must be
changed to AMERICAN_AMERICA.WE8ISO8859P1.
• During installation, you will be asked if you wish to use your installed Oracle software.
Select Yes and supply the location of the Oracle program files.
To start the installation using the wizard:
1. Insert the Empower DVD into the DVD drive. The Empower 2 Software Installation
page appears.
Note: If the setup procedure does not start automatically, browse to the Autorun
directory on the DVD and double-click Autorun.exe to launch the Empower 2
Installation Interface (Figure 4-10).
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Figure 4-10 Empower 2 Installation Interface
2. Click Install Empower Software to access the Install Products page (Figure 4-11).
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Figure 4-11 Install Products Page
3. Click Empower Enterprise.
4. At the Empower 2 Enterprise Software page, click Install Empower Server. The
Install Shield wizard starts.
5. At the Welcome page, click Next.
6. At the License Agreement page, select “I accept the terms in the license agreement”
and then click Next.
7. At the Customer Information page, enter a user name and organization. Enter your
serial number in the Serial Number field, and then click Next.
8. At the Custom Setup page (Figure 4-12), specify the installation drives for the
application. By default, all locations point to the C: drive.
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Attention: Waters recommends that you DO NOT install all components on
STOP drive C:. For best performance and fault tolerance reasons, spread the
components across multiple drives, as recommended in the rest of this
procedure.
To designate drives other than C:, click an icon (for example, Oracle Application),
and then click Change Feature Location.
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Figure 4-12 Custom Setup
Note: Oracle Application refers to the Oracle program files. Empower Oracle
Database specifies the location for the Empower Oracle database datafiles.
Empower Projects specifies the location for the raw data files. Empower Program
files specifies the location for the Empower program files.
9. At the Change Current Destination Folder page (Figure 4-13), select the desired
drive, and then click OK to return to the Custom Setup page. Repeat steps 8 and 9
for all feature locations.
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Figure 4-13 Change Current Destination Folder
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10. After specifying the application installation locations, click Next.
11. At the Empower Database page (Figure 4-14), select “Create an empty database
into which you will import a full database,” and then click Next.
Figure 4-14 Empower Database Page
12. At the Database Options page (Figure 4-15), specify the locations of the archive and
mirror directories by changing the drive letter of the provided paths, and then click
Next.
Note: Typically, the mirror directory (containing mirrored controlfiles and redo logs)
and the first Archive directory are installed to the raw data drive. The second
Archive directory is installed to the program file drive.
Important: If you are installing a server with less than 4 physical drives (such as a
STOP workgroup Primary PC), the path to the EmpowerMirrorDB directory should be to a drive
other than the drive selected for the Empower Oracle Database in step 9. If the location of
the mirrored files is on the same physical drive as the database, database recovery may
be incomplete or, in some cases, impossible.
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Figure 4-15 Database Options
Important: Waters recommends you change only the drive letter of these database
STOP options, and keep the default path. Be sure to record this information with your system
configuration records.
13. At the Oracle Database Domain Name and SID page (Figure 4-16), enter the Oracle
Service Identifier (SID) and the Oracle Database Domain Name, and then click
Next. The database domain name typically consists of computername.domain (for
example, EMPSRVR1.WATERS.COM, where the computer name is EMPSRVR1
and the domain is WATERS.COM)
Note: The database SID can be any combination of alphanumeric characters, up to
8 characters. However, it must start with WAT to automatically populate the
Empower 2 database field in the login window.
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Figure 4-16 Oracle Database Domain Name and SID
14. At the Ready to Install the Program page, click Install to start the program file
installation.
15. When the installation is complete, restart the server.
4.3.7 Importing the Database
To import the database:
1. Open a command prompt and change the path to the drive and directory containing
the previous database export file.
2. Enter the command drive:\> imp, and then press Enter.
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3. Respond to the prompts as follows:
Username: system/empower (where empower is the default password)
Import file: FULL1154.dmp
Enter insert buffer size: 10000000
List contents of import file only (yes/no): no> n
Ignore create error due to object existence (yes/no): no> y
Import grants (yes/no): yes> y
Import table date (yes/no): yes> y
Import entire export file (yes/no): no> y
Note: The import utility reports the warnings caused by the Oracle data dictionary that
exist in both the import file and the new database. The import process should complete
with no errors. When the import is complete, the password for the Oracle user (such as
Sys, System) will be set to the same password used for the Empower 1154 database.
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4.3.8 Updating Roles
The imported database roles must be updated for Empower 2.
To update the roles:
1. Click Start > Run and enter CMD.
2. At the C:> prompt, change the directory and path to the Empower\Script directory.
3. At the drive:\Empower\Script> prompt, enter sqlplus /nolog.
4. At the SQL> prompt, enter connect system.
5. At the Enter password: prompt, enter the Empower 1154 password for the Oracle
System user (manager was default password for the Oracle System account in
Empower 1154).
6. At the SQL> prompt, enter @roles.sql (Figure 4-17).
Figure 4-17 Enter Command for roles.sql Script
7. When the script has completed, exit the Command Prompt.
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4.4 Completing the Upgrade
4.4.1 Configuring a Database Service Name
Use the following procedure to create a new service name or modify the existing database
service name.
To configure a database service name:
1. Select Start > Programs > Oracle - Empower10g > Configuration and Migration
Tools > Net Configuration Assistant.
2. At the Welcome page of the Net Configuration Assistant wizard, select Local Net
Service Name configuration, and then click Next.
3. At the Net Service Name Configuration page, ensure the Add is selected, and then
click Next.
4. At the Service Name page, enter the global database name (Figure 4-18), and then
click Next. The global database name is the combination of the Oracle Service
Identifier (SID) and the database domain name, as supplied during installation.
For example, if you supplied an SID of WAT6 and a database domain name of
Empower1.Waters.com during installation, the global database name is
WAT6.Empower1.Waters.com.
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Figure 4-18 Service Name
5. At the Select Protocols page, ensure that TCP/IP is selected, and then click Next.
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6. At the TCP/IP Protocol page, enter either the host name or the TCP/IP address of
the server in the Host Name field. Leave the default port selection at 1521, and then
click Next.
7. At the Test page, select “Yes, perform a test,” and then click Next. The test is
automatically performed. The test will fail with the ORA-01017 - invalid
username/password error.
Attention: If you performed a full database import, and did not modify the
STOP Oracle system password from the 1154 default, the test will pass. If the test
fails for any error other than ORA-01017, contact Waters Technical Support.
8. Click Change Login. In the Change Login dialog box, enter System in the username
field and the appropriate password for the Oracle System account in the password
field. Click OK.
Note: If you upgraded using the System Object Export/Import process, the
password for the Oracle System account was reset to empower. If you upgraded
using the full database import process, the password for the Oracle System account
remains the same as it was for Empower 1154 (the default password was
manager).
9. At the Net Service Name page, enter a name in the Net Service Name field, and
then click Next.
Note: The name that you enter appears in the Database field of the Empower Login
dialog box. When using a client with a LAC/E32Acquisition Server, the client and the
LAC/E32 Acquisition Server must use the identical net service name.
10. At the Another Net Service Name? page, Select No, and then click Next.
11. Click Next until the Welcome page of the Oracle Net Configuration Assistant wizard
appears, and then click Finish.
4.4.2 Configuring a Shared tnsnames.ora File
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The Empower 2 client/LACE installer allows you to create an environmental variable
named TNS_ADMIN. The value for this environmental variable is the path to the location
of a shared folder containing a pre-configured tnsnames.ora file. Using this variable on
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clients and LACE s removes the need to manually configure and maintain individual
tnsnames.ora files on each computer. If you use this feature, be sure to place the
tnsnames.ora file in a share on a server that must be accessible in order for your users to
login to Empower 2.
Important: Waters recommends the shared tnsnames.ora file be located in the
STOP \Empower\Projects directory, as this folder is shared with the appropriate security settings
applied and must be available for normal Empower 2 functionality.
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In order to use the TNS_ADMIN environment variable with Empower database servers
running Windows 2003 Server, the default Local Security Policy must be modified as
follows:
1. Log on to the Empower database server as an administrator.
2. Access Administrative Tools > Local Security Policy.
3. In the left hand tree, click Security Settings.
4. Double-click on the policy “Network Access: Allow Everyone permissions to apply to
Anonymous,” and then select Enabled.
5. Click Apply, and then click OK.
6. Exit the Local Security Policy.
To configure a shared tnsnames.ora file:
1. On the Empower database server, locate the drive installed with the Oracle program
files and browse to the Empower\Oracle\Oracle10g\Network\Admin directory.
2. Locate the tnsnames.ora file, right-click the file, and then click Copy.
Note: If you have more than one Empower Database server, add them to the
tnsnames.ora file using the Net Configuration Assistant (see Section 4.4.1,
Configuring a Database Service Name) prior to copying the tnsnames.ora file.
3. Browse to the raw data drive:\Empower\Projects directory and paste the
tnsnames.ora file into the folder.
Attention: Waters recommends that the share be placed in the same
STOP directory that will hold Empower raw data. Custom directories may be used,
but if so, the share permissions must be set as described in Section 4.4.3,
Configuring the Empower Projects Directory.
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4.4.3 Configuring the Empower Projects Directory
Attention: Configuring the Empower Projects directory by setting Waters_projects$ file
STOP access to “Read-Only Access for Everyone” and “Full Access for the System” is critical for
security.
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Configuring the Empower Projects Directory on Windows 2000 Server or
Windows 2000 Advanced Server
To configure the Empower Projects directory for Windows 2000 Server or Windows 2000
Advanced Server:
1. Using Windows Explorer, select the \Empower\Projects folder from the data drive,
right-click, and then select Sharing.
2. At the Sharing page of the Projects Properties dialog box, select Share this folder,
enter Waters_Projects$ in the Share name text box (Figure 4-19), and then click
Apply.
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Figure 4-19 Projects Properties Dialog Box, Sharing Tab
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3. Set the security settings as follows:
a. Click the Security tab.
b. Clear “Allow inheritable permissions from parent to propagate to this object”
(Figure 4-20).
Figure 4-20 Projects Properties Dialog Box, Security Tab
c. At the Security message box, click Copy (Figure 4-21).
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Figure 4-21 Security Message Box
d. Select Everyone from the Name box and clear all permissions except Read &
Execute, List Folder Contents, and Read.
e. Select System from the Name box and enable all permissions.
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4. If System is not listed, add it as a user:
a. Click Add.
b. Scroll down the Name box and select System (Figure 4-22).
Figure 4-22 Select Users, Computers, or Groups Dialog Box
Note: If the Empower server is not the domain controller, then select the local
server name from the Look in list.
c. Click Add, and then click OK.
d. At the Security page of the Projects Properties dialog box, select System from
the Name box and enable all permissions.
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5. Apply the security settings to all Projects subdirectories as follows:
a. At the Security page of the Projects Properties dialog box (Figure 4-20), click
Advanced.
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b. At the Access Control Settings for Projects dialog box (Figure 4-23), click the
Permissions tab, and then select “Reset permissions on all child objects and
enable propagation of inheritable permissions.”
Figure 4-23 Access Control Settings for Projects Dialog Box
c. Ensure that “Allow inheritable permissions from parent to propagate to this
object” is clear, and then click Apply.
d. At the Security message box, click Yes. The permissions are applied to all
subdirectories of the Project directory.
e. Click OK to save the changes and close the Access Control Settings for Projects
dialog box.
f. Click OK to exit the Project Properties dialog box.
Configuring the Empower Projects Directory on Windows 2003 Server
To configure the Empower Projects directory on Windows 2003 Server:
1. Using Windows Explorer, select the \Empower\Projects folder from the data drive,
right-click, and then select Sharing.
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2. At the Sharing tab of the Projects Properties dialog box, click Share this folder, enter
Waters_Projects$ in the Share name text box (Figure 4-24), and then click Apply.
Figure 4-24 Projects Properties Dialog Box, Sharing Tab
3. Set the security settings as follows:
a. Click the Security tab.
b. At the Security page of the Project Properties dialog box (Figure 4-25), click
Advanced.
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Figure 4-25 Project Properties, Security Tab (Advanced)
c. At the Advanced Security Settings for Projects dialog box (Figure 4-26), click the
Permissions tab, then clear “Allow inheritable permissions from the parent to
propagate to this object and all child objects. Include these with entries explicitly
defined here,” and then click Apply.
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Figure 4-26 Project Properties, Advanced Security Settings
d. At the Security message dialog box (Figure 4-27), click Copy.
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Figure 4-27 Security Message Dialog Box
e. In the Permission entries table, remove the extra user accounts with the
exception of the SYSTEM account as follows:
1. Click on the permission entry (for example, Name = CREATOR/OWNER) to
highlight the row.
2. Click Remove.
3. Repeat steps 1 and 2 for all permission entries except SYSTEM (Figure 4-28).
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Figure 4-28 Advanced Security Settings for SYSTEM
f. Add Everyone to the Permission entries as follows:
1. Click Add.
2. At the Select User, Computer, or Group dialog box (Figure 4-29), type
everyone in the “Enter the object name to select” field, and then click OK.
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Figure 4-29 Select User, Computer, or Group Dialog Box
Note: The appropriate domain must be listed in the “From this location” field. If the
domain name does not appear by default, click the Locations tab and select it from
the list. You must have domain administrator privileges to perform this action.
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3. In the Permission entries table, select Everyone, and then click Edit.
4. In the Permission Entry for Projects dialog box, allow Traverse Folder /
Execute File, List Folder / Read Data, Read Attributes, Read Extended Attributes
and Read Permissions, and then click OK (Figure 4-30).
Figure 4-30 Permission Entry for Projects Dialog Box
4. Apply the security settings to all Projects subdirectories as follows:
a. At the Advanced Security Settings for Projects dialog, Permissions tab
(Figure 4-31), select “Replace permission entries on all child objects with entries
shown here that apply to child objects.”
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4
Figure 4-31 Advanced Security Settings, Permissions Tab
b. Ensure that “Allow inheritable permissions from the parent to propagate to this
object and all child objects. Include these with entries explicitly defined here,” is
NOT selected, and then click Apply.
c. At the Security message box (Figure 4-32), click Yes. The permissions are
applied to all subdirectories of the Project directory.
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Figure 4-32 Security Message Box
d. Click OK to save the changes and exit the Advanced Security Settings for
Projects dialog box.
e. Click OK to exit the Project Properties dialog box.
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4.4.4 Installing Empower Licenses and Options
Key disks are required for installation, uninstallation, and reinstallation of the Empower
licenses and options. If you need to transfer a license or option from one Empower server
to another, you must uninstall it from the original Enterprise system before you install it in
a new Enterprise system. Install licenses and options in the following order:
1. Base key
2. Named User Licenses
3. Concurrent Users (Workgroup only)
4. System Licenses
5. Options
Note: Empower 1154 licenses and options carry over during the upgrade process, except
for AQT. All Millennium32 v4.0 licenses and options will no longer be valid. You will need to
install an entire new set of licenses and options, including base licenses. For upgrades
from Empower 1154, any new licenses or option types (such as systems or SDMS) will
need to be installed as well.
The number of allowed named users in the database is based on the number of Named
User Licenses you have installed. You can create a number of accounts equal to the
number of Named User Licenses you have purchased. You install the licenses from any
client, then install all options, and then set up your named accounts (up to the total
number of Named User Licenses).
The number of allowed online systems in the database is based on the number of System
Licenses you have installed.
STOP
Attention: Do not write-protect key disks.
Note: You cannot install an option intended for an Empower Enterprise system on a
Workgroup or an Empower Personal system, nor can you install an option intended for a
Workgroup or an Empower Personal system on an Empower Enterprise system.
For project-configurable options, once you have installed an option using the procedures
in this section, the option is enabled for all projects. You can disable the option for specific
projects (see “Modifying project properties” in the Empower Help).
Installing an Empower License or Option
Record the serial numbers on your key disks prior to installation. You will be prompted to
supply this information during installation so that it can be incorporated into the Verify Files
output.
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4
Note: To install an Empower license or option, Empower must already be installed. You
must also be able to contact the database. To ensure successful installation, Waters
strongly recommends that Empower not be running during installation.
To install an Empower option:
1. Log in to the operating system as an administrator user.
2. Insert the Empower license or option disk into the disk drive on the server.
Note: Options can be installed directly at the server or from a client.
3. Select Start > Run.
4. At the Run dialog box, type the disk drive letter, then :\Setup.exe, and then click OK.
5. At the Empower Option Setup dialog box, ensure that the name of the option that is
being installed is correct, and then click OK.
Note: Allow a few minutes for the Empower Option Setup dialog box to appear.
6. Perform one of the following tasks:
• If an Empower Option message box appears after successful installation
because the option was not previously installed, click OK to close the message
box.
• If an Empower Option message box appears because the option is already
installed on your Enterprise system, click Cancel to close the message box.
• If a Setup message box appears because the option is already installed on a
different Empower Enterprise System, click OK to close the message box. To
remove the option from an Empower Enterprise System, use the procedure
outlined in Section 3.4, Uninstalling Options.
7. At the Enter Serial Number dialog box, enter your serial number. This information
appears in the verification file. If no number is entered, a blank line appears in the
Verify Files output.
Important: If did not previously record the serial number that is on the disk, DO NOT
STOP remove the disk from the drive to view the number. Leave the serial number blank and
click OK.
8. Repeat steps 1 to 7 for each option.
Note: The Verify Files utility displays the currently installed licenses and options.
To run Verify Files, select Start > Programs > Empower > Verify Files.
Restoring the Option Sample Project
If you install a new option, you can restore the option sample project files from the
Empower DVD (see “Restoring projects” in the Empower Help). You can use the option
sample project files as examples.
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4.4.5 Updating the Database
To complete the server upgrade:
1. Log in to the Empower software using an Administrator account.
2. For Enterprise only: At the C/S Update Server Database dialog box, enter the
password EMPOWERCSUPDATE (enter in all capital letters; password is case
sensitive), and then click OK.
3. At the Empower Update Database dialog box, confirm that you want to update your
database.
4. You will be prompted to select the time zone to use for your computer. Select the
correct time zone for your location and click OK.
STOP
Important: The time zone you select will be applied to ALL existing database date fields.
Note: The update can take a long time to complete, depending on the number and size of
your projects.
4.4.6 Restricting Access to the Message Center Properties
In Empower 2, the Message Center properties are global for Enterprise\Workgroup
environments and should be secured prior to your server going into production mode.
Enable password protection of the Message Center properties immediately after the
database is updated in order to ensure that the properties can be modified only by
authorized personnel.
To restrict access to Message Center Properties:
1. Log in to the Empower software using an administrator account.
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2. Right-click on the Message Center icon in the Sys Tray and select Open.
3. In the Message Center, select View > Properties.
4. Click the Passwords tab. Enable Password Protection then enter and confirm a
password. Once enabled, users must supply the correct password in order to
access the Message Center properties.
4.4.7 Verifying the Installed Files
The Empower Setup wizard creates an Empower program folder in the Start menu
Programs folder. The Empower program folder contains the following program items:
• Installation Log – Contains information about the current installation.
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• Remove Waters Instrument Component Software – Provides a way to uninstall
instrument component software. (This appears in the menu list whether or not ICOP
instruments are installed.)
• Verify Files – Verifies the integrity of the Empower software files on your hard disk.
Also displays installed license and option information on the server.
Viewing the Install Log Text
The Install Log contains information about your Empower installation. You can use the log
file to review your installation choices. In case of partial or unsuccessful installations, you
can view the Install Log to check for errors.
To view the Install Log:
1. Select Start > Programs > Empower > Installation Log. The program displays the
empower.log file in Notepad.
2. Review the contents of the file. You can print a copy by selecting File > Print.
3. Select File > Exit.
Using the File Verification Utility
The File Verification utility checks the integrity of the installed Empower program, data,
and database files.
Note: Log in to the newly installed Empower software at least once before you use the
File Verification utility. This ensures that the utility checks the correct files on your system.
After installation and first login, use the File Verification utility to verify the Empower
program and data files only (not the database files):
• As part of your installation qualification, if you purchased the Empower Qualification
option
• To ensure that the Empower files have not changed since installation
To use the file verification utility:
1. Select Start > Programs > Empower > Verify Files. The File Verification utility
compares the installed Empower files’ checksum with a previously stored
checksum, and then creates a File Verification Results log.
2. Review the contents of the file. You can print or save a copy of the results.
3. Select File > Exit.
Upgrading an Enterprise Server or Primary Workgroup
100
4
4.5 Registering Printers
To register printers for Empower reports:
1. Select Start > Programs > Empower > Register Empower Node Printers.
Note: You must be logged in to the Empower node as an administrator or as a user
with rights that enable you to write to the registry in order to register Empower node
printers.
2. At the Register Empower Node Printers dialog box (Figure 4-33), review the list of
printers that are currently registered.
Note: The Register Empower Node Printers dialog box only shows printers that are
added using the control panel. To add a new printer, click Start > Settings >
Printers.
Figure 4-33 Register Empower Node Printers Dialog Box
3. If you need to register additional printers, click Get Printers, select the printer(s),
and then click OK.
4. Click OK to save the changes and close the dialog box.
Registering Printers 101
4
4.6 Checking for Empower Service Packs
Waters periodically releases service packs to address existing issues or to provide
enhanced functionality. These service packs are available for download from the Waters
Elite website and should be installed according to the instructions contained in their
respective Release Notes. For those customers who require physical media, note the part
number from the web site and contact your local subsidiary to place an order.
This completes the Empower software upgrade procedure on an Empower server or a
primary Workgroup PC.
Continue with Chapter 5, Upgrading a Client.
4
Upgrading an Enterprise Server or Primary Workgroup
102
Chapter 5
Upgrading a Client
32
Refer to this chapter when upgrading Millennium v4.0 or Empower software on a client in
an Empower Enterprise system or a Workgroup to Empower 2.
32
If the client has a Windows NT operating system, you must first uninstall Millennium ,
then upgrade to either Windows XP or Windows 2000 before continuing with the
installation. If the client has a Windows XP or Windows 2000 operating system, continue
with Section 5.1, Preparing the Client.
Note: See the Microsoft Web site (www.microsoft.com) or the relevant product DVD for
software and upgrades.
Attention: Before installing any hardware or software, perform a full backup of your hard
STOP drives (see the instructions provided by the manufacturer of your computer).
5.1 Preparing the Client
Note: If you have an acquisition client, use the procedures outlined in Chapter
6, Upgrading a LAC/E32 Acquisition Server.
The Empower software on a non-acquisition client with the Windows XP or Windows 2000
operating system requires the hardware and software as specified in Table 1-1.
Attention: If you plan to change the computer name of a client, Waters recommends that
STOP you change the name before installing Empower.
To prepare a client, you need to take these action:
• Change the page file size (Section 5.1.1)
• Configure the event viewer to overwrite events as needed (Section 5.1.2)
32
Attention: If you plan to change the operating system, uninstall Millennium , upgrade the
STOP operating system, and then install Empower.
Preparing the Client 103
5
5.1.1 Changing the Page File Size
Empower requires a minimum page file size of 1024 MB.
To change the page file size:
1. Select Control Panel > Administrative Tools > Computer Management.
2. Right-click Computer Management, and then click Properties. Click the Advanced
tab (Figure 5-1).
Figure 5-1 Properties Dialog Box, Advanced Tab
3. Click the Performance Options button in the Performance field.
Note: For Windows XP systems, click the Settings button in this field.
4. If the page size is already 1024 MB or greater, click Cancel (there is no need to
change the size). Continue with Section 5.1.2.
If the page size is less than 1024 MB, click Change in the Virtual Memory area. Go
on to the next step.
5. At the Virtual Memory dialog box (Figure 5-2), under Paging file size for selected
drive, enter a minimum of 1024 in Initial size (MB) and a minimum of 1024 in
Maximum size (MB), and then click Set.
Upgrading a Client
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5
Page File
Size Settings
Figure 5-2 Virtual Memory Dialog Box
6. Click OK. At the System Properties dialog box, click OK.
7. Click OK in the Performance Options box, then click OK on the Computer
Management Properties box.
8. At the Systems Settings Change dialog box, click Yes to restart the computer.
5.1.2 Configuring the Event Viewer
To configure Event Viewer, perform the following steps on the client:
1. Right-click My Computer, and then click Manage.
2. In the System Tools tree, click Event Viewer.
3. Right-click Application, and then click Properties.
4. At the Application Log Properties page, click “Overwrite events as needed” (located
in the Log Size field of the General tab). Click Apply, and then click OK.
5. Repeat steps 3 and 4 for Security and System.
5
6. Close the Event Viewer page.
Continue with Section 5.2, Upgrading the Client.
Preparing the Client 105
5.2 Upgrading the Client
32
To upgrade a client, first uninstall the existing Millennium v4.0 or Empower 1154
software using Add/Remove Programs. Then, install Empower2.
Note: If your upgrade includes a change in operating systems, you must uninstall the old
software before upgrading the operating system. Uninstall the software, upgrade the
operating system, and then continue with the Empower 2 installation.
5.2.1 Uninstalling the Millennium32 v4.0 or Empower 1154 Software
Uninstalling ConnectionsAQT for Systems
If you have installed one of the following versions of ConnectionsAQT for systems, you
32
must uninstall it before you uninstall the existing software. The Millennium v4.0 or
Empower 1154 uninstaller does not cleanly uninstall these applications. The affected
ConnectionsAQT products are:
• Connections AQT for Alliance Systems
• ConnectionsAQT for Acquity Systems
• Connections AQT for Satins
To uninstall the ConnectionsAQT systems application:
1. Log in to the operating system as an administrator.
2. Click Start > Settings > Control Panel > Add/Remove Programs.
3. In Add/Remove Programs, scroll down the list of applications until you locate the
ConnectionsAQT application.
4. Click on the application and then click Remove. Follow the prompts in the
uninstaller.
5. Repeat Steps 2-4 for all installed ConnectionsAQT for systems applications.
Uninstalling Previous Versions of the Software
Uninstall Millennium32 v4.0 or Empower 1154 software using the Add/Remove Programs
utility. After uninstalling, delete any remaining Millennium32 v4.0 or Empower 1154 folders
and their entire contents from the hard drive before continuing.
After you uninstall the old software, install the Empower 2 software, following the
procedure in Section 5.2.2.
Attention: You must uninstall Millennium
32
5
v4.0 or Empower 1154 before you can install
STOP the Empower 2 software. A direct upgrade to Empower 2 is not supported.
Upgrading a Client
106
5.2.2 Installing the Empower Software
Waters supplies Empower software on a DVD. If the PC where you are installing
Empower does not have a DVD drive, share the DVD drive of a network-accessible
workstation and map a drive to the share from the PC where you will be installing
Empower. Allow approximately 15 to 20 minutes to install the software.
You can perform a typical installation to install the software on the C: drive or default
location, or a custom installation to specify a different drive.
Important: By default, the Empower 2 installer installs both Oracle 10g (including the
STOP 10.1.0.4 patchset) and Empower 2. If your site has its own Oracle license and prefers to
install Oracle 10g as a separate application, consider these installation issues:
• Install Oracle 10g Enterprise Client software prior to installing Empower 2.
• At the time of release, the only supported Oracle 10g patchset is 10.1.0.4.
• The HKEY_LOCAL_MACHINE\Software\Oracle\NLS_Lang registry key value must be
changed to AMERICAN_AMERICA.WE8ISO8859P1.
• The permissions on the Oracle Home directory (and sub-directories) must be changed
to allow the Group Users all rights except for Full Control.
• During installation, you will be asked if you wish to use your installed Oracle software.
Select Yes and supply the location of the Oracle program files.
To install Empower on a client:
1. Insert the Empower DVD into the DVD drive. The Empower 2 Software Installation
page appears momentarily.
Note: If the setup procedure does not start automatically, browse to the Autorun
directory on the DVD, and then double-click Autorun.exe to launch the Empower 2
Installation Interface (Figure 5-3).
5
Upgrading the Client 107
Figure 5-3 Empower 2 Installation Interface
2. Click Install Empower Software to access the Install Products page (Figure 5-4).
Figure 5-4 Install Products Page
5
3. Click Empower Enterprise.
4. At the Empower 2 Enterprise Software page, click Install Empower Client. The
Install Shield wizard starts.
Upgrading a Client
108
5. At the Welcome page, click Next.
6. At the License Agreement page, select “I accept the terms in the license agreement”
and then click Next.
7. At the Customer Information page, enter a user name and organization. Enter your
serial number in the Serial Number field, and then click Next.
8. At the Setup Type page (Figure 5-5), select Custom if you want to install the
software on a drive other than C:. Otherwise, leave Typical selected. Verify that the
correct Empower Installation Type is selected, and then click Next.
Figure 5-5 Empower Client - Setup Type
Note: If you selected Custom, continue with Section 5.2.3, Finishing a Custom
Installation.
9. At the Installation Options page (Figure 5-6), make the following selections:
a. In the Install instruments field, select Yes if you want the Waters Instrument
Control Pack (ICOP) installer to launch when the client installation is complete
Otherwise, leave No selected.
Note: You can also run the Waters ICOP installer after installation, using the
installation DVD.
b. The TNS_ADMIN environmental variable setting adds an environmental variable
to the client that points to a pre-configured tnsnames.ora file, which is located in
a network-accessible share. This allows large installations to maintain a single
tnsnames.ora file in a share instead of configuring a tnsnames.ora file on each
32
client and LAC/E . If you do not intend to use this configuration option, leave No
selected and click Next.
Upgrading the Client 109
5
If you want to enable the TNS_ADMIN variable, select Yes. Enter the network
path to the share containing the pre-configured tnsnames.ora file (for example,
\\servername\sharename$), and then click Next. (Use the TNS_ADMIN directory
that was set in Section 4.4.2, Configuring a Shared tnsnames.ora File.)
Important: If the TNS_ADMIN environmental variable is set, the client will disregard local
STOP tnsnames.ora files until the environmental variable is manually deleted.
Figure 5-6 Installation Options with TNS_ADMIN Variable Enabled
10. At the Ready to Install the Program page, click Install to start the installation.
11. If you selected Yes in step 9a, continue with these steps (otherwise, go to step 12):
a. At the Empower Instrument Control Options Pack, Setup selection page, select
“Install new instrument software, or upgrade existing installation(s)” and then
click Next.
Attention: If you are using Mass Spectrometry, make sure you have IIS and
STOP FTP installed first.
b. At the Empower Instrument Control Options Pack, Instrument selection page,
select the applicable instruments, and then click Next. (If no instruments were
selected, a “Nothing to do” dialog box appears.) Click Yes to continue.
c. At the Empower Instrument Control Options Pack, Setup complete page, click
Finish. Continue with step 12.
Upgrading a Client
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5
12. When the installation is complete, restart the client and log in to the operating
system as the local administrator.
13. If you are not using the TNS_ADMIN environmental variable, see Section 5.3,
Configuring a Database Service Name, to configure a local tnsnames.ora file.
5.2.3 Finishing a Custom Installation
To finish a custom installation (if you selected Custom in step 10):
1. At the Custom Setup page, specify the installation drives for the application. By
default, all locations point to the C: drive.
To designate drives other than C:, click an icon (for example, Empower Oracle Files
and Database), and then click the Change Feature Location button.
2. At the Change Current Destination Folder page, select the desired drive, and then
click OK to return to the Custom Setup page. Repeat steps 1 and 2 for all feature
locations.
3. At the Installation Options page (Figure 5-7), make the following selections:
a. In the Install instruments field, select Yes if you want the Waters Instrument
Control Pack (ICOP) installer to launch when the client installation is complete
Otherwise, leave No selected.
Note: You can also run the Waters ICOP installer after installation, using the
installation DVD.
b. The TNS_ADMIN environmental variable setting adds an environmental variable
to the client that points to a pre-configured tnsnames.ora file, which is located in
a network-accessible share. This allows large installations to maintain a single
tnsnames.ora file in a share instead of configuring a tnsnames.ora file on each
32
client and LAC/E . If you do not intend to use this configuration option, leave No
selected and click Next.
If you want to enable the TNS_ADMIN variable, select Yes. Enter the network
path to the share containing the pre-configured tnsnames.ora file (for example,
\\servername\sharename$), and then click Next. (Use the TNS_ADMIN directory
that was set in Section 4.4.2, Configuring a Shared tnsnames.ora File.)
Important: If the TNS_ADMIN environmental variable is set, the client will disregard local
STOP tnsnames.ora files until the environmental variable is manually deleted.
Upgrading the Client 111
5
Figure 5-7 Installation Options with TNS_ADMIN Variable Enabled
4. At the Ready to Install the Program page, click Install to start the installation.
5. If you selected Yes in step 3a, continue with these steps (otherwise, go to step 6):
a. At the Empower Instrument Control Options Pack, Setup selection page, select
“Install new instrument software, or upgrade existing installation(s)” and then
click Next.
Attention: If you are using Mass Spectrometry, make sure you have IIS and
STOP FTP installed first.
b. At the Empower Instrument Control Options Pack, Instrument selection page,
select the applicable instruments, and then click Next. (If no instruments were
selected, a “Nothing to do” dialog box appears.) Click Yes to continue.
c. At the Empower Instrument Control Options Pack, Setup complete page, click
Finish. Continue with step 6.
6. At the Installation is Complete page, click Yes, I want to restart my computer now,
and then click Finish.
7. After the computer restarts, log in using an account with Administrator privileges.
This allows the drivers to register properly.
5
Upgrading a Client
112
5.3 Configuring a Database Service Name
You must configure a net service name (previously called a database alias) on each client
32
and each LAC/E Acquisition Server to connect to the Empower database, unless you are
using the TNS_ADMIN environment variable.
Use the following procedure to create a new service name or modify the existing database
service name.
To configure a database service name:
1. Select Start > Programs > Oracle - Empower10g > Configuration and Migration
Tools > Net Configuration Assistant.
2. At the Welcome page of the Net Configuration Assistant wizard, select “Local Net
Service Name configuration,” and then click Next.
3. At the Net Service Name Configuration page, ensure the Add is selected, and then
click Next.
4. At the Service Name page, enter the global database name (Figure 5-8), and then
click Next. The global database name is the combination of the database name and
the database domain name, as supplied during installation.
For example, if you supplied a database name of WAT6 and a database domain
name of Empower1.Waters.com during installation, the global database name is
WAT6.Empower1.Waters.com.
5
Figure 5-8 Service Name
Configuring a Database Service Name
113
5. At the Select Protocols page, ensure that TCP/IP is selected, and then click Next.
6. At the TCP/IP Protocol page, enter either the host name or the TCP/IP address of
the server in the Host Name field. Leave the default port selection at 1521, and then
click Next.
7. At the Test page, select “Yes, perform a test,” and then click Next. The test is
automatically performed. The test will fail with the ORA-01017 - invalid
username/password error.
Attention: If you performed a full database import, and did not modify the
STOP Oracle system password from the 1154 default, the test will pass. If the test
fails for any error other than ORA-01017, contact Waters Technical Support.
8. Click Change Login. In the Change Login dialog box, enter System in the username
field and the appropriate password for the Oracle System account in the password
field. Click OK.
Note: If you upgraded using the System Object Export/Import process, the
password for the Oracle System account was reset to empower. If you upgraded
using the full database import process, the password for the Oracle System account
remains the same as it was for Empower 1154 (the default password was
manager).
9. At the Net Service Name page, enter a name in the Net Service Name field, and
then click Next.
Note: The name that you enter appears in the Database field of the Empower Login
32
dialog box. When using a client with a LAC/E Acquisition Server, the client and the
32
LAC/E Acquisition Server must use the identical net service name.
10. At the Another Net Service Name? page, Select No, and then click Next.
11. Click Next until the Welcome page of the Oracle Net Configuration Assistant wizard
appears, and then click Finish.
5.4 Registering Printers
To register printers for Empower reports:
1. Select Start > Programs > Empower > Register Empower Node Printers.
2. At the Register Empower Node Printers dialog box (Figure 5-9), review the list of
printers that are currently registered.
Note: The Register Empower Node Printers dialog box only shows printers that are
added using the control panel. To add a new printer, click Start > Settings >
Printers.
Upgrading a Client
114
5
Figure 5-9 Register Empower Node Printers Dialog Box
3. If you need to register additional printers, click Get Printers, select the printer(s),
and then click OK.
4. Click OK to accept the printers and close the dialog box.
5.5 Checking for Empower Service Packs
Waters periodically releases service packs to address existing issues or to provide
enhanced functionality. These service packs are available for download from the Waters
Elite website and should be installed according to the instructions contained in their
respective Release Notes. For those customers who require physical media, note the part
number from the web site and contact your local subsidiary to place an order.
This completes the Empower software upgrade procedure for a client.
5
Checking for Empower Service Packs 115
5
Upgrading a Client
116
Chapter 6
32
Upgrading a LAC/E
Acquisition Server
6
Use this chapter to upgrade Empower software on a Waters LAC/E
and/or an acquisition client.
32
Acquisition Server
32
Each LAC/E Acquisition Server requires the hardware and software listed in Table 1-3.
The software is normally installed by Waters Corp. before the system is shipped to you.
Attention: If you plan to change the computer name of an Empower node or acquisition
STOP client, Waters Corp. recommends that you change the name before installing Empower
software.
32
6.1 Preparing a LAC/E Acquisition Server
32
The Empower software on a LAC/E Acquisition Server and/or an acquisition client
requires the hardware and software in Section 1.2, Hardware and Software
Requirements.
Use the following procedures to prepare a LAC/E
acquisition client:
• Connecting remotely to a LAC/E
32
32
Acquisition Server and/or an
Acquisition Server (see Appendix A)
• Updating the Equinox driver (see Section 6.1.2)
• Changing the page file size (see Section 6.1.3)
• Configuring the event viewer (Section 6.1.4)
Attention: If the LAC/E32 upgrade requires an operating system change, you will not be
STOP able to upgrade through the remote access software. For more information, see the
documentation included in the upgrade package or consult your data specialist.
Preparing a LAC/E
32
Acquisition Server
117
6.1.1 Connecting Remotely
32
Use the Remote Desktop feature of Windows XP to access your LAC/E Acquisition

Server from a remote location. For Windows 2000 systems, use ControlIT . (See
Appendix A, Connecting Remotely to a LAC/E32 Acquisition Server.)
6
6.1.2 Updating the Equinox Driver
Empower for Windows XP (or Windows 2000) supports only Equinox Driver v. 5.30.0.5. If
the acquisition client has an Equinox 8-port serial interface card, Windows detects, during
the first power-up after installing the serial card, the new hardware and automatically
installs a driver for the Equinox card. Check the driver version and install v. 5.30.0.5 if
needed. If your Empower node does not have an Equinox driver, continue with
Section 6.1.3, Changing the Page File Size.
The installation procedure for the Equinox driver v. 5.30.0.5 is described first for Windows
XP and then for Windows 2000.
Installing the Equinox Driver on Windows XP
To install the Equinox driver v. 5.30.0.5 on Windows XP:
1. Select Start > Settings > Control Panel. Double-click System.
2. Select the Hardware tab, and then click Device Manager.
3. At the Device Manager window (Figure 6-1), select the +, to the left of Multi-port
serial adapters.
32
Upgrading a LAC/E
Acquisition Server
118
6
Figure 6-1 Locating Equinox Driver in Device Manager
4. Right-click Equinox SST-8P PCI Adapter, and then select Properties.
5. If the Driver Version is not 5.30.0.5 (Figure 6-2), select Update Driver.
Preparing a LAC/E
32
Acquisition Server
119
6
Figure 6-2 Equinox Adapter Properties, Driver Tab
6. At the Welcome page of the Hardware Update Wizard (Figure 6-3), select “Install
from a list or specific location (Advanced),” and then click Next.
Figure 6-3 Welcome Page of the Hardware Update Wizard
32
Upgrading a LAC/E
Acquisition Server
120
7. At the Choose your search and installation options page (Figure 6-4), select “Don’t
search. I will choose the driver to install.,” and then click Next.
6
Figure 6-4 Choose Search and Installation Options Page
8. At the Select the device driver you want to install for this hardware page
(Figure 6-5), click Have disk.
Figure 6-5 Select the Driver You Want to Install Page
Preparing a LAC/E
32
Acquisition Server
121
9. At the Install From Disk page, (Figure 6-6), type c:\EQN (or browse to the Equinox
driver location), and then click OK.
6
Figure 6-6 Install From Disk Page
10. At the Select the device driver you want to install page (Figure 6-7), ensure that
“Show compatible hardware” is checked, and then click Next.
Figure 6-7 Select the Device Driver You Want to Install Page
11. If a Hardware Installation Warning dialog box appears (Figure 6-8), click Continue
Anyway to continue the installation.
Note: Although not digitally signed for this release of Windows XP, Equinox driver v.
5.30.0.5 is the correct driver for Empower.
32
Upgrading a LAC/E
Acquisition Server
122
6
Figure 6-8 Hardware Installation Warning Dialog Box
12. At the Completing the Hardware Update Wizard page (Figure 6-9),
click Finish.
Figure 6-9 Completing the Hardware Update Wizard Page
13. At the Equinox SST-8P PCI Adapter Properties dialog box, click Close.
14. Restart the computer.
Preparing a LAC/E
32
Acquisition Server
123
Installing the Equinox Driver on Windows 2000
To install the Equinox driver on Windows 2000:
6
1. Right-click the My Computer icon on the desktop, and then select Properties.
2. Select the Hardware tab, and then click Device Manager.
3. At the Device Manager window (Figure 6-10), select the +, to the left of Multi-port
serial adapters.
Figure 6-10 Network Adapters Properties Sheet
4. Right-click Equinox SST-8P PCI Adapter, and then select Properties.
5. If the Driver Version is not 5.30.0.5 (Figure 6-11), select Update Driver.
32
Upgrading a LAC/E
Acquisition Server
124
6
Figure 6-11 Equinox Adapter Properties, Driver Tab
6. At the Welcome page of the Upgrade Device Driver wizard (Figure 6-12), and then
click Next.
Figure 6-12 Welcome Page of Upgrade Device Driver Wizard
Preparing a LAC/E
32
Acquisition Server
125
7. At the Install Hardware Device Drivers page (Figure 6-13), select Search for a
suitable driver, and then click Next.
6
Figure 6-13 Install Hardware Device Drivers Page
8. At the Locate Driver Files page (Figure 6-14), click Specify a location, and then
click Next.
Figure 6-14 Locate Driver Files Page
32
Upgrading a LAC/E
Acquisition Server
126
9. At the message to insert the installation disk (Figure 6-15), type c:\EQN, and then
click OK.
6
Figure 6-15 Insert Disk Message
10. At the Driver Files Search Results page (Figure 6-16), ensure that Install one of the
other drivers is selected, and then click Next.
Figure 6-16 Driver Files Search Results Page
Preparing a LAC/E
32
Acquisition Server
127
11. At the Driver Files Found page (Figure 6-17), scroll to the right and select the
Equinox driver in c:\eqn\asynceqn.inf, and then click Next.
6
Figure 6-17 Driver Files Found Page
12. If a Digital Signatures Not Found dialog box appears (Figure 6-18), click Yes to
continue the installation.
Note: Although not digitally signed for this release of Windows 2000, Equinox driver
v. 5.30.0.5 is the correct driver for Empower.
Figure 6-18 Digital Signature Not Found
32
Upgrading a LAC/E
Acquisition Server
128
13. At the Completing the Upgrade Device Driver Wizard page (Figure 6-19),
click Finish.
6
Figure 6-19 Completing the Upgrade Device Driver Wizard Page
14. At the Equinox SST-8P PCI Adapter Properties dialog box, click Close.
15. Restart the computer.
6.1.3 Changing the Page File Size
To change the page file size:
1. Select Control Panel > Administrative Tools > Computer Management.
Preparing a LAC/E
32
Acquisition Server
129
2. Right-click Computer Management, and then click Properties. Click the Advanced
tab (Figure 6-20).
6
Figure 6-20 Properties Dialog Box, Advanced Tab
3. Click the Performance Options button in the Performance area.
Note: For Windows XP systems, click the Settings button in this field.
4. If the page size is already 1024 MB or greater, click Cancel (there is no need to
change the size). Continue with Section 6.1.4, Configuring the Event Viewer.
If the page size is less than 1024 MB, click Change in the Virtual Memory area. Go
on to the next step.
32
Upgrading a LAC/E
Acquisition Server
130
5. At the Virtual Memory dialog box (Figure 6-21), under Paging file size for selected
drive, enter a minimum of 1024 in Initial size (MB) and a minimum of 1024 in
Maximum size (MB), and then click Set.
Page File
Size Settings
Figure 6-21 Virtual Memory Dialog Box
6. Click OK. At the System Properties dialog box, click OK.
7. Click OK in the Performance Options box, and then click OK on the Computer
Management Properties box.
8. At the Systems Settings Change dialog box, click Yes to restart the computer.
6.1.4 Configuring the Event Viewer
To configure Event Viewer, perform the following steps on the client:
1. Right-click My Computer, and then click Manage.
2. In the System Tools tree, click Event Viewer.
3. Right-click Application, and then click Properties.
4. At the Application Log Properties page, click “Overwrite events as needed” (located
in the Log Size field of the General tab). Click Apply, and then click OK.
5. Repeat steps 3 and 4 for Security and System.
6. Close the Event Viewer page.
Continue with Section 6.2, Upgrading the LAC/E32 Acquisition Server.
Preparing a LAC/E
32
Acquisition Server
131
6
32
6.2 Upgrading the LAC/E Acquisition Server
To upgrade the LAC/E
32
6
Acquisition Server, use the following procedures:
1. Back up your instsrv.dat file.
2. Uninstall Millennium
32
v4.0 or Empower 1154 using Add/Remove Programs.
3. Install Empower using the Empower Setup wizard.
6.2.1 Backing Up the instsrv.dat File
To preserve your chromatographic system information, back up your instsrv.dat file.
To back up your instsrv.dat file:
1. Stop and disable the MillenniumService or WatersService by performing these
steps:
a. Select Start > Settings > Control Panel.
b. Double-click Administrative Tools.
c. Double-click Component Services, and then select Services.
d. Right-click MillenniumService or WatersService, and then click Stop.
e. Change the startup type to Disabled.
32
2. Reboot the LAC/E .
3. Copy the instsrv.dat file from the Millennium\InstrumentServer or
Empower\InstrumentServer directory to a safe location (a location other than the
Millennium or Empower directory). You want to be able to reference this file after the
Empower installation is complete.
6.2.2 Uninstalling the Millennium32 v4.0 or Empower 1154 Software
Uninstalling ConnectionsAQT for Systems
If you have installed one of the following versions of ConnectionsAQT for systems, you
32
must uninstall it before you uninstall the existing software. The Millennium v4.0 or
Empower 1154 uninstaller does not cleanly uninstall these applications. The affected
ConnectionsAQT products are:
• Connections AQT for Alliance Systems
• ConnectionsAQT for Acquity Systems
• Connections AQT for Satins
To uninstall the ConnectionsAQT systems application:
1. Log in to the operating system as an administrator.
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2. Click Start > Settings > Control Panel > Add/Remove Programs.
3. In Add/Remove Programs, scroll down the list of applications until you locate the
ConnectionsAQT application.
4. Click on the application and then click Remove. Follow the prompts in the
uninstaller.
5. Repeat Steps 2-4 for all installed ConnectionsAQT for systems applications.
Uninstalling Previous Versions of the Software
32
Uninstall Millennium v4.0 or Empower 1154 software using the Add/Remove Programs
32
utility. After uninstalling, delete any remaining Millennium v4.0 or Empower 1154 folders
and their entire contents from the hard drive before continuing.
6.2.3 Installing the Empower Software
Important: By default, the Empower 2 installer installs both Oracle 10g (including the
STOP 10.1.0.4 patchset) and Empower 2. If your site has its own Oracle license and prefers to
install Oracle 10g as a separate application, consider these installation issues:
• Install Oracle 10g software only (without a database) prior to installing Empower 2.
• The Oracle 10.1.0.4 patchset must be manually applied after Empower 2 is installed,
according to the instructions provided by Oracle. At the time of release, the only
supported Oracle 10g patchset is 10.1.0.4.
• The HKEY_LOCAL_MACHINE\Software\Oracle\NLS_Lang registry key value must be
changed to AMERICAN_AMERICA.WE8ISO8859P1.
• During installation, you will be asked if you wish to use your installed Oracle software.
Select Yes and supply the location of the Oracle program files.
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Attention: You must uninstall Millennium v4.0 or Empower 1154 before you can install
STOP the Empower 2 software. A direct upgrade to Empower 2 is not supported.
Waters supplies Empower software on a DVD. If the PC where you are installing
Empower does not have a DVD drive, share the DVD drive of a network-accessible
workstation and map a drive to the share from the PC where you will be installing
Empower. Allow approximately 15 to 20 minutes to install the software.
Attention: If you are using Mass Spectrometry, make sure you have IIS and FTP
STOP installed first.
Note: For an acquisition client, follow the same procedure, but select Client in step 4.
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Acquisition Server
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6
To install Empower:
1. Insert the Empower DVD into the DVD drive. The Empower 2 Software Installation
page appears momentarily.
Note: If the setup procedure does not start automatically, browse to the Autorun
directory on the DVD and double-click Autorun.exe to launch the Empower 2
Installation Interface (Figure 6-22).
Figure 6-22 Empower 2 Installation Interface
2. Click Install Empower Software to access the Install Products page (Figure 6-23).
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6
6
Figure 6-23 Install Products Page
3. Click Empower Enterprise.
32
4. At the Empower 2 Enterprise Software page, click Install Empower LAC/E . The
Install Shield wizard starts.
5. At the Welcome page, click Next.
6. At the License Agreement page, read the agreement, select “I accept the terms in
the license agreement,” and then click Next.
7. At the Customer Information page, enter a user name and organization. Enter your
serial number in the Serial Number field, and then click Next.
8. At the Setup Type page (Figure 6-24), select Custom if you want to install the
software on a drive other than C:. Otherwise, leave Typical selected. Verify that the
correct Empower Installation Type is selected, and then click Next.
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Acquisition Server
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6
Figure 6-24 Empower Client - Setup Type
9. At the Installation Options page (Figure 6-25), make the following selections:
a. In the Install Instruments field, select Yes if you want the Waters Instrument
Control Pack (ICOP) installer to launch when the client installation is complete
Otherwise, leave No selected.
Note: You can also run the Waters ICOP installer after installation, using the
installation DVD.
b. The TNS_ADMIN environmental variable setting adds an environmental variable
to the client that points to a pre-configured tnsnames.ora file, which is located in
a network-accessible share. This allows large installations to maintain a single
tnsnames.ora file in a share instead of configuring a tnsnames.ora file on each
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client and LAC/E . If you do not intend to use this configuration option, leave No
selected and click Next.
If you want to enable the TNS_ADMIN variable, select Yes. Enter the network
path to the share containing the pre-configured tnsnames.ora file (for example,
\\servername\sharename$), and then click Next. (Use the TNS_ADMIN directory
that was set in Section 4.4.2, Configuring a Shared tnsnames.ora File.)
Important: If the TNS_ADMIN environmental variable is set, the client will disregard local
STOP tnsnames.ora files until the environmental variable is manually deleted.
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6
Figure 6-25 Installation Options with TNS_ADMIN Variable Enabled
10. At the Ready to Install the Program page, click Install to start the installation.
11. If you selected Yes in step 9a, continue with these steps (otherwise, go to step 12):
a. At the Empower Instrument Control Options Pack, Setup selection page, select
“Install new instrument software, or upgrade existing installation(s)” and then
click Next.
Attention: If you are using Mass Spectrometry, make sure you have IIS and
STOP FTP installed first.
b. At the Empower Instrument Control Options Pack, Instrument selection page,
select the applicable instruments, and then click Next. (If no instruments were
selected, a “Nothing to do” dialog box appears.) Click Yes to continue.
c. At the Empower Instrument Control Options Pack, Setup complete page, click
Finish. Continue with step 12.
12. When the installation is complete, restart the LAC/E32 and log in to the operating
system as the local administrator.
13. Restore the instsrv.dat file:
a. Stop the WatersService as follows:
1. Select Start > Settings > Control Panel.
2. Double-click Administrative Tools.
3. Double-click Component Services, and then select Services.
4. Right-click WatersService, and then click Stop.
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Acquisition Server
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b. Copy the instsrv.dat file you backed up before you started the Empower
installation procedure and paste it into the Empower\InstrumentServer directory.
At the Confirm File Replace dialog box, click Yes.
c. Restart the WatersService by right-clicking WatersService, and then selecting
Start.
14. If you are not using the TNS_ADMIN environmental variable, see Section 6.3,
Configuring a Database Service Name, to configure a local tnsnames.ora file.
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Note: Remember to reboot your LAC/E Acquisition Server a second time for the
busLAC/E driver to be properly registered and detected by the Empower software.
6.3 Configuring a Database Service Name
You must configure a net service name (previously called a database alias) on each client
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and each LAC/E Acquisition Server to connect to the Empower database.
Use the following procedure to create a new service name or modify the existing database
service name.
To configure a database service name:
1. Select Start > Programs > Oracle - Empower10g > Configuration and Migration
Tools > Net Configuration Assistant.
2. At the Welcome page of the Net Configuration Assistant wizard, select Local Net
Service Name configuration, and then click Next.
3. At the Net Service Name Configuration page, ensure the Add is selected, and then
click Next.
4. At the Service Name page, enter the global database name (Figure 6-26), and then
click Next. The global database name is the combination of the Oracle Service
Identifier (SID) and the database domain name, as supplied during installation.
For example, if you supplied an SID of WAT6 and a database domain name of
Empower1.Waters.com during installation, the global database name is
WAT6.Empower1.Waters.com.
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6
6
Figure 6-26 Service Name
5. At the Select Protocols page, ensure that TCP/IP is selected, and then click Next.
6. At the TCP/IP Protocol page, enter either the host name or the TCP/IP address of
the server in the Host Name field. Leave the default port selection at 1521, and then
click Next.
7. At the Test page, select “Yes, perform a test,” and then click Next. The test is
automatically performed. The test will fail with the ORA-01017 - invalid
username/password error.
Attention: If you performed a full database import, and did not modify the
STOP Oracle system password from the 1154 default, the test will pass. If the test
fails for any error other than ORA-01017, contact Waters Technical Support.
8. Click Change Login. In the Change Login dialog box, enter System in the username
field and the appropriate password for the Oracle System account in the password
field. Click OK.
Note: If you upgraded using the System Object Export/Import process, the
password for the Oracle System account was reset to empower. If you upgraded
using the full database import process, the password for the Oracle System account
remains the same as it was for Empower 1154 (the default password was
manager).
9. At the Net Service Name page, enter a name in the Net Service Name field, and
then click Next.
Configuring a Database Service Name
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Note: The name that you enter appears in the Database field of the Empower Login
32
dialog box. When using a client with a LAC/E Acquisition Server, the client and the
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LAC/E Acquisition Server must use the identical net service name.
10. At the Another Net Service Name? page, Select No, and then click Next.
11. Click Next until the Welcome page of the Oracle Net Configuration Assistant wizard
appears, and then click Finish.
6.4 Registering Printers
To register printers for Empower reports:
1. Select Start > Programs > Empower > Register Empower Node Printers.
Note: You must be logged in to the Empower node as an administrator or user with
rights that enable you to write to the registry in order to register Empower node
printers.
2. At the Register Empower Node Printers dialog box (Figure 6-27), review the list of
printers that are currently registered.
Note: The Register Empower Node Printers dialog box shows only printers that are
added using the control panel. To add a new printer, click Start > Settings >
Printers.
Figure 6-27 Register Empower Node Printers Dialog Box
3. If you need to register additional printers, click Get Printers, select the printer(s),
and then click OK.
4. Click OK to save the changes and close the dialog box.
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6
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6.5 Setting the LAC/E Time Zone
6
Empower records the date and time of data acquisition and processing for different
countries and time zones.
32
To specify the time zone for the LAC/E :
1. Log in to Empower as an administrator from any client.
2. Access Configuration Manager and click Empower Nodes.
3. Right-click the LAC/E32 and select Empower Node Properties.
32
4. Select the appropriate time zone for the LAC/E , and then click OK.
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Important: A restart of the LAC/E is required after the following conditions: you change
STOP the time zone of the operating system, and/or the LAC/E32 drops its network connection If
32
either of these conditions occurs and you do not restart the LAC/E , the time stamps on
all injections acquired during buffering may be displayed incorrectly. Changes made to the
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operating system time zone setting do not take effect until the LAC/E is restarted.
6.6 Checking for Empower Service Packs
Waters periodically releases service packs to address existing issues or to provide
enhanced functionality. These service packs are available for download from the Waters
Elite website and should be installed according to the instructions contained in their
respective Release Notes. For those customers who require physical media, note the part
number from the web site and contact your local subsidiary to place an order.
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32
To complete the upgrade of the LAC/E Acquisition Server, restart the LAC/E and leave
it in a logged out state (do not leave it in a shutdown state).
Setting the LAC/E
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Time Zone
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6
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Chapter 7
Upgrading a File Server
Use this chapter to upgrade an existing file server on Empower 2.
Note: If you are installing or adding a new file server, see Chapter 7 in the Empower 2
Installation and Configuration Guide.
Attention: Before installing any hardware or software, perform a full backup of your hard
STOP drives (see the instructions provided by the manufacturer of your computer).
7.1 Considerations and Requirements
Considerations
The WatersService allows specific computers that are running the WatersService to have
raw data shares configured for them in Empower. Users can store project raw data on
these file shares.
The WatersService provides secure access to Empower raw data files through the
Empower application. While the operating system permissions on the files can be set to
read-only for Empower users, these same users can have write privileges through the
WatersService when running Empower software.
Requirements
• Valid client and server network connections
• Windows 2003 Server or Windows 2000 Server
Note: Windows 2000 Professional and Windows XP are supported on a file server;
however, the number of incoming connections on each operating system is limited
to 10.
7.2 Uninstalling the Existing WatersService
This procedure requires that you delete your existing raw data folders by uninstalling
WatersService.
Considerations and Requirements 143
7
Attention: Do not delete your existing raw data folders unless you are sure they have
STOP been archived or backed up to a neutral location.
To uninstall the WatersService:
1. Log in as an Administrator user.
2. Access Add/Remove Programs.
3. Click Programs.
4. Select WatersService (or MillenniumService), and then click Remove.
5. Confirm the removal.
7
7.3 Renaming the Existing Share
Attention: This procedure applies ONLY to an upgrade using the System Objects export
STOP and import process. Do not use this procedure if you exported the entire database. If you
exported the entire database, continue with Section 7.4, Installing the WatersService.
This procedure allows you to use the shares that are already configured in your database
by renaming the existing share and disabling the sharing function, and then reenabling
sharing by configuring the raw data directory.
7.3.1 Renaming the Share
To rename the existing share:
1. Browse to the location of the shared raw data folder.
2. Right-click the folder and select Properties. Click the Sharing tab and record the
current Share name of the folder. Click “Do Not Share this folder,” and then click
Apply (the share name of the folder will disappear when you click Apply).
3. Rename the folder (for example, OldProjects).
7.3.2 Configuring the Raw Data Directory
To configure the raw data directory:
1. Create a directory for your raw data files (for example: \Empower\Projects).
2. Using Windows Explorer, select the directory you created in step 1. Right-click the
directory, select Properties, and then click Sharing.
3. At the Sharing page of the Projects Properties dialog box, select Share this folder,
enter the share name you recorded in step 2 of Section 7.3.1, and then click Apply.
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7.4 Installing the WatersService
Attention: Before continuing with the installation procedure, verify that all logs in the
STOP Event Viewer are set to override events as needed.
To install the WatersService on a server that does not currently have Empower software:
1. Insert the Empower DVD into the DVD drive. The Empower 2 Software Installation
page appears momentarily.
Note: If the setup procedure does not start automatically, browse to the Autorun
directory on the DVD and double-click Autorun.exe to launch the Empower 2
Installation Interface.
2. Click Install Empower Software to access the Install Products page.
3. Click Optional Components.
4. Click WatersService.
5. At the Welcome to the InstallShield Wizard for WatersService page, click Next.
6. The Custom Setup page allows you to select the destination of the program files.
You can select the default destination or click Change to specify a different path,
and then click Next.
7. At the Empower Raw Data Share page, enter the share name you recorded in step
2 of Section 7.3.1, and then click Next.
8. At the Ready to Install the Program page, click Install.
9. At the InstallShield Wizard Complete page, click Finish.
Installing the WatersService
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7.5 Configuring Raw Data Directory Permissions
The raw data share on the file server is created with the default security settings supplied
by the installed operating system. In order to ensure the proper level of access and
security, the security permissions must be set exactly as described in Section 4.4.3,
Configuring the Empower Projects Directory, in this guide.
This completes the upgrade of the WatersService as a separate service on a computer
other than the Empower database server to provide file services for Empower clients on
the network.
Upgrading a File Server
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7
Chapter 8
Configuring Empower
Software in a Citrix
MetaFrame Environment
8.1 Introduction
In an Empower software environment, the basis for using Citrix consists of an Enterprise
system running two servers (minimum). One is the database server. The other server runs

Windows 2000 Server (with Terminal Services installed) and Citrix MetaFrame
XPe™.The Empower client is loaded onto the Citrix terminal server. Client computers can
then connect to the Citrix server to access and operate the Empower software. Access to

Empower is available using the Independent Computing Architecture (ICA ) protocol
developed by Citrix.
Note: Waters recommends that you install only Empower on your Citrix server.
Before you can use a Citrix server with Empower software, you need to connect to
Windows Terminal Services.
There are three licenses required when connecting to Windows Terminal Services. If you
do not have the following licenses, then your Terminal Services are not properly licensed.
• The server license - Windows 2000 Server with Terminal Services enabled in
application server mode.
• Windows 2000 CAL - The CAL must be the same version or higher as the server
being used. When using the Server CAL to support Terminal Services you may only
do so in the Per Seat mode. If the client PC is running Windows 2000 Professional
(or Windows XP Professional), you do not need to purchase a TS CAL to run
applications on a Windows 2000 Terminal Server.
• Either one of these:
– a Terminal Server CAL (version to match or be higher than server being used)
– Windows 2000 Professional (or Windows XP Professional) installed on the desktop
itself (version to match or be higher than server being used)
For additional information please contact Microsoft Corporation.
Introduction
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8
You can also use the Citrix Web Interface Server to provide web-based access to Citrix
Empower servers.
8.2 Configuring the Citrix Server
To use the Citrix server with Empower clients, first verify that you are using the required
Microsoft operating system and version, and ensure that Citrix XPe software is installed
on the server. Then set the system up as follows:
1. Configure Event Viewer.
2. Install the Empower client on the Citrix server.
3. Configure database service names.
4. Publish Empower.
8.2.1 Configuring Event Viewer
To configure Event Viewer, perform the following steps on each Citrix server:
1. Click Start > Programs > Administrative Tools > Event Viewer.
2. At the Event Viewer page, right click Application Log (located in the Tree tab) and
select Properties.
3. At the Application Log Properties page, select Overwrite events as needed (located
in the Log Size section of the General tab). Select Apply, and then click OK.
4. Repeat steps 1 to 3 for the Security Log and the System Log.
5. Close the Event Viewer page.
8.2.2 Installing the Empower Client on the Citrix Server
Uninstalling ConnectionsAQT for Systems
If you have installed one of the following versions of ConnectionsAQT for systems, you
must uninstall it before you uninstall the existing software and install Empower 2. The
32
Millennium v4.0 or Empower 1154 uninstaller does not cleanly uninstall these
applications. The affected ConnectionsAQT products are:
• Connections AQT for Alliance Systems
• ConnectionsAQT for Acquity Systems
• Connections AQT for Satins
To uninstall the ConnectionsAQT systems application:
1. Log in to the operating system as an administrator.
Configuring Empower Software in a Citrix MetaFrame Environment
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8
2. Click Start > Settings > Control Panel > Add/Remove Programs.
3. In Add/Remove Programs, scroll down the list of applications until you locate the
ConnectionsAQT application.
4. Click on the application and then click Remove. Follow the prompts in the
uninstaller.
5. Repeat Steps 2-4 for all installed ConnectionsAQT for systems applications.
Uninstalling Previous Versions of the Software
Before you install the client software, determine if you have a previous version of
32
32
Millennium or Empower 1154 software on the Citrix server. If so, uninstall Millennium
or Empower 1154 using Add/Remove Programs. Then install the client software.
Installing Empower Client Software
Attention: Do not attempt to install Empower client on the Citrix server from a staged
STOP network location. The Citrix server installation must be performed using the Empower
DVD from a local or mapped DVD drive.
To install the Empower client software:
1. Put the Citrix server into install mode by opening a Command Prompt and entering
the command change user /install.
Note: This is the equivalent to using Add/Remove Programs to perform the
installation.
2. Insert the Empower DVD into the DVD drive. The Empower Software Install
Products page appears momentarily.
Note: If the setup procedure does not start automatically, browse to the Autorun
directory on the DVD and double-click Autorun.exe to launch the Empower 2
Installation interface.
3. Click Install Empower Software to access the Install Products page.
4. Click Empower Enterprise.
5. At the Empower 2 Enterprise Software page, click Install Empower Client. The
Install Shield wizard starts.
6. At the Welcome page, click Next.
7. At the License Agreement page, read the agreement, select “I accept the terms in
the license agreement,” and then click Next.
8. At the Customer Information page, enter a user name and organization. Enter your
serial number in the Serial Number field, and then click Next.
Configuring the Citrix Server 149
8
9. At the Setup Type page, select Custom if you want to install the software to a drive
other than the default. Otherwise, leave Typical selected. Verify that the correct
Empower Installation Type is selected, and then click Next.
10. At the Installation Options page, make the following selections:
a. In the Install instruments field, select Yes if you want the Waters Instrument
Control Pack (ICOP) installer to launch when the client installation is complete
Otherwise, leave No selected.
Note: You can also run the Waters ICOP installer after installation, using the
installation DVD.
b. The TNS_ADMIN environmental variable setting adds an environmental variable
to the client that points to a pre-configured tnsnames.ora file, which is located in
a network-accessible share. This allows large installations to maintain a single
tnsnames.ora file in a share instead of configuring a tnsnames.ora file on each
client and LAC/E32. If you do not intend to use this configuration option, leave No
selected and click Next.
If you want to enable the TNS_ADMIN variable, select Yes. Enter the network
path to the share containing the pre-configured tnsnames.ora file (for example,
\\servername\sharename$), and then click Next. (Use the TNS_ADMIN directory
that was set in Section 4.4.2, Configuring a Shared tnsnames.ora File.)
Important: If the TNS_ADMIN environmental variable is set, the client will disregard local
STOP tnsnames.ora files until the environmental variable is manually deleted.
11. At the Ready to Install the Program page, click Install to start the installation.
12. When the installation is complete, restart the Citrix server and log in to the operating
system as an administrator.
8.2.3 Configuring the Database Service Names
To configure the database service names, see Section 5.3, Configuring a Database
Service Name. At the Net Service Name page, remember that you must define the same
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net service name on both the Citrix server and the LAC/E acquisition servers.
8.2.4 Publishing Empower in Citrix MetaFrame XPe
1. Log in to the Citrix Management Console.
2. Select Actions > New > Published Application.
3. At the Publish Application page, enter a Display Name and an Application
Description, and then click Next.
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4. At the Specify what to Publish page, select Application and then click the Browse
button.
5. At the Choose Application page, double-click the appropriate Citrix server and
locate X:\Empower\bin\empower.exe (where X is the drive on which you installed
Empower). Click OK, and then click Next.
6. At the Program Neighborhood Settings page, select how you want the application to
be launched, and then click Next. (The typical setting is Add shortcut to client’s
desktop.)
7. At the Specify Applications Appearance page, select your session window size, set
colors to True Color (24 bit), and clear Maximum application at startup. Then click
Next.
8. At the Specify ICA Client Requirements page, click Next.
9. At the Specify Application Limits page, click Next.
10. At the Specify Servers page, choose the Citrix servers that the application will run
on. If you have multiple Citrix servers in a farm and you want to publish Empower as
a load balanced application, add each Server that has the Empower Client Stack
installed to the Configured Servers list. Then click Next.
11. Select the appropriate domain from the Look in list, then select the accounts that will
have access to the application, and then click Add.
For multiple domains, click the folder icon located to the right of the Look in list.
Select the next Domain and repeat this step.
Click Next once all accounts have been configured.
12. Click Finish to exit the Citrix Management Console.
Note: If you are using multiple databases and multiple Citrix servers configured in a server
farm, you may wish to configure roaming profiles to ensure that each Windows user has
their default database set correctly. The last database a user successfully logged in to will
be the default database.
8.3 Checking for Empower Service Packs
Waters periodically releases service packs to address existing issues or to provide
enhanced functionality. These service packs are available for download from the Waters
Elite website and should be installed according to the instructions contained in their
respective Release Notes. For those customers who require physical media, note the part
number from the web site and contact your local subsidiary to place an order.
Checking for Empower Service Packs 151
8
8
Configuring Empower Software in a Citrix MetaFrame Environment
152
Chapter 9
Upgrading Empower Web
Software
The Empower Web software is a Web-based application that provides Empower software
functionality over the Internet or an intranet. Empower Web allows read-only access to
Empower data. Through Empower Web, you can log in to an Empower database,
generate reports from acquired data, and view the current status of the chromatographic
system(s).
Generally, an Empower Web system consists of a server and one or more clients.
Empower Web is compatible with Empower software configured as a Workgroup or
Enterprise system. For real-time acquisition, Empower Web interacts with Empower
32
acquisition clients or LAC/E modules. Empower must be loaded on the Empower Web
server; Empower Web clients are not required to have Empower software.
The installation process for Empower Web includes:
• Uninstalling the previous version of Empower WebServer
• Installing Empower WebServer software and client software
• Configuring Empower WebServer and clients
9.1 Upgrading Empower Web Software
To upgrade the Empower web software, you must first uninstall Empower WebServer
software and Empower Web client software. Then, install the new client and WebServer
software. If you are using local naming, be sure to preserve the tnsnames.ora file.
9.1.1 Uninstalling a Previous Version of Empower WebServer
To uninstall Empower Web from the Empower Web server, use the Windows 2000 Server
Add/Remove Programs feature. After you uninstall the Empower Web software, uninstall
the Empower client software.
Attention: If you uninstall the Empower Web software but do not uninstall the Empower
STOP client software, your Empower client installation will be invalidated.
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9
9.1.2 Installing Empower WebServer
To install Empower WebServer, you must have a Windows 2000 Server (with Service
Pack 4) and be able to successfully log in to Windows 2000 Server with the appropriate
permissions for installing software applications.
The installation process for Empower WebServer software includes:
• Installing Internet Explorer 6.0 and Microsoft IIS
• Installing Empower client executables
• Installing Empower Web software
• Installing Acrobat Reader
Installing Internet Explorer 6.0 and Microsoft IIS
Before you can successfully install your Empower Web software, the Microsoft Internet
Explorer 6.0 browser and the Microsoft IIS software must be installed. If both of these
applications are not installed, your Empower Web installation will fail.
The Empower Web installation program installs all required files to their correct locations,
provided that Microsoft Internet Explorer 6.0 and the Microsoft IIS software are correctly
installed. The Empower Web starting point folder (also called the application root) is
located under the Microsoft IIS Default Web Site folder.
Check the system to determine if the Microsoft Internet Explorer 6.0 browser and the
Microsoft IIS software are installed. If you need to install the Microsoft Internet Explorer
6.0 browser or the Microsoft IIS software, refer to the Microsoft documentation.
Installing Empower Client Executable Files
Refer to Chapter 5, Upgrading a Client, to properly configure Empower client software.
9
Installing Empower WebServer
To install the Empower WebServer software:
1. Insert the Empower DVD into the DVD drive. The Empower 2 Installation Interface
appears.
2. Click Install Empower Software. Click Optional Components, and then click the
WebServer button.
3. The setup wizard scans the computer for Empower software.
• If Empower is not found, the Empower Web installation fails.
• If an unvalidated Empower software installation is found, the Empower Validation
dialog box appears. You can choose to continue or to end the installation. If you
continue, the Empower Web installation will not be validated.
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• If a valid Empower software installation is found, the Welcome dialog box
appears (Figure 9-1).
Figure 9-1 Empower WebServer Welcome Dialog Box
4. Click Next. The License Agreement dialog box appears (Figure 9-2).
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Figure 9-2 License Agreement Dialog Box
5. Read the license agreement, click “I accept the terms in the license agreement,”
and then click Next. The Information dialog box appears (Figure 9-3).
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Figure 9-3 Customer Information Dialog Box
6. Click Next to accept the default destination. The Setup Status dialog box appears
(Figure 9-4). A status bar indicates the progress of the file transfer to the hard drive.
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Figure 9-4 Setup Status Dialog Box
When the Setup wizard finishes transferring and setting up the Empower Web files,
the Wizard Complete dialog box appears (Figure 9-5).
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Figure 9-5 Wizard Complete Dialog Box
7. Click Finish to complete the Setup process.
Installing Adobe Acrobat Reader
To use the Empower Web server as a client, Adobe Acrobat Reader 6.0 is required on the
server to install Empower WebServer. If Adobe Acrobat Reader is not installed, the
installation will fail.To install Adobe Acrobat Reader, follow the installation instructions
provided with Adobe Acrobat Reader.
9.2 Installing Empower Web Client Software
To use a computer as an Empower Web client, the following software must be installed on
the client computer:
• Microsoft Internet Explorer 6.0
• Adobe Acrobat Reader 6.0
9.2.1 Installing Internet Explorer
Each Empower Web client must have Internet Explorer loaded to display WebServer data.
Note: Internet Explorer 6.0 is the only Web browser tested for use with Empower Web.
To install Internet Explorer, follow the instructions provided with the product.
Installing Empower Web Client Software 157
9
9.2.2 Installing Adobe Acrobat Reader
Empower Web displays real-time plots and reports using Adobe Acrobat Reader 6.0.
Install Acrobat Reader on each Empower Web client as described in the installation
instructions provided with Acrobat Reader.
9.3 Configuring Empower WebServer
9.3.1 Configuring Virtual Directories
Note: This procedure assumes that an Internet Information Services snap-in exists on
your system. If you do not have this Windows component, you must install it using
Add/Remove Programs/Windows Components. See the Microsoft Windows 2000 Server
documentation for more information.
To configure the Empower WebServer, you need to set up virtual directories in the
Internet Services Manager. First configure the Empower WebServer Properties virtual
directory, then configure the Empower WebServer Reports virtual directory.
Configuring the Empower WebServer Properties Virtual Directory
To configure the Empower WebServer Properties virtual directory:
1. Select Start > Programs > Administrative Tools > Internet Services Manager.
2. In the left pane of the window, navigate to the your server name\Default Web
Site\EmpowerWebServer folder.
3. Right-click the EmpowerWebServer folder and select Properties. The
EmpowerWebServer Properties dialog box appears.
4. Click the Virtual Directory tab. Set the fields on this tab as indicated in Figure 9-6:
a. In the Local Path field, ensure that only Read and Log Visits are checked. Ensure
that “Index this resource” is cleared.
b. In the Application Settings field, ensure that Application Protection is set to High
(Pooled).
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Figure 9-6 Virtual Directory Tab
5. Click the Configuration button. At the Application Configuration dialog box, click the
App Options tab. Set the fields on this tab as indicated in Figure 9-7:
a. Check “Enable session state” and enter a value of 20 in the session timeout field.
b. Check “Enable buffering” and “Enable parent paths.”
c. In the ASP Script timeout field, enter a value of 600 or greater.
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Configuring Empower WebServer
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Figure 9-7 App Options Tab
6. Click the App Debugging tab. Ensure that you check both “Enable ASP server-side
script debugging” and “Enable ASP client-side script debugging” (Figure 9-8).
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Figure 9-8 App Debugging Tab
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7. Click OK. When the EmpowerWebServer Properties dialog box reappears, click the
Documents tab. This tab should display Default.htm as the default document
(Figure 9-9).
Figure 9-9 Documents Tab
8. Click the Directory Security tab. Click the Edit button in the “Anonymous access and
authentication control field.”
9. At the Authentication Methods dialog box, ensure that “Anonymous access” is
cleared and that “Integrated Windows authentication” is checked (Figure 9-10).
9
Figure 9-10 Authentication Methods Dialog Box
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10. Click OK. When the Empower WebServer Properties dialog box reappears, click
OK.
11. Close the Internet Services Manager window.
Configuring the Empower WebServer Reports Virtual Directory
To configure the Empower WebServer Reports virtual directory:
1. Select Start > Programs > Administrative Tools > Internet Services Manager.
2. In the left pane of the window, navigate to the your server name\Default Web
Site\EmpowerWebServer folder.
3. Select Reports Directory and right-click Properties. The Reports Properties dialog
box appears.
4. Click the Directory tab. Set the fields on this tab as indicated in Figure 9-11:
a. In the Local Path field, ensure that Read, Write, and Log Visits are checked.
Ensure that “Index this resource” is cleared.
b. In the Application Settings field, ensure that Execute Permissions is set to Scripts
only.
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Figure 9-11 Reports Properties Dialog Box, Directory Tab
5. Click the Documents tab. This tab should display Default.htm as the default
document. Click OK.
6. When the Empower WebServer Properties dialog box reappears, click OK.
7. Close the Internet Services Manager window.
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9.3.2 Configuring Database Service Names
You must set up and configure all Empower database servers you want to access before
you can view the results using Empower Web. For information on setting up and
configuring Empower database server names using Oracle Net Configuration Assistant,
see Chapter 5, Section 5.3 on page 113.
9.3.3 Setting Report Directory Permissions
Setting report directory permissions involves:
• Enabling write permissions
• Adding the server’s IUSR_servername account to the list of authorized users
To set the report directory permissions:
1. Use Windows Explorer to navigate to the C:\inetpub\wwwroot\EmpowerWeb folder.
2. In the EmpowerWebServer folder, right-click the Reports folder and select
Properties from the cascade menu. The Reports Properties dialog box appears.
3. Click the Security tab.
4. Click Add. The Select Users or Groups dialog box appears.
5. In the Look in drop-down list, select your server name.
6. In the list of users, select the IUSR_servername server account, then click Add.
7. Click OK to return to the Reports Properties dialog box.
8. In the Permissions section, select the Full control check box.
9. Click OK to save your changes and close the Reports Properties dialog box.
9.3.4 Setting Event Viewer Preferences
WebServer sends information events to the Application, Security, and System logs in the
Event Viewer. During periods of heavy use, the information events can quickly fill the logs.
Monitor the logs periodically and clear messages to keep the system operating.
You can eliminate monitoring tasks and prevent the logs from filling by enabling the logs to
overwrite events.
To enable the application, security, and system logs to overwrite events:
1. Select Start > Programs > Administrative Tools > Event Viewer.
2. In the Event Viewer Tree pane, right-click System Log and select Properties from
the cascade menu. The System Log Properties dialog box appears (Figure 9-12).
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Figure 9-12 System Log Properties Dialog Box
3. Click the Overwrite events as needed option button.
4. Click OK to save your changes and close the System Log Properties dialog box.
5. Repeat steps 2 through 4 for the security and the application logs.
6. Close the Event Viewer.
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9.4 Configuring Clients
After you configure the server but before you use Empower Web, you must make
configuration changes to each of the Empower Web clients. The procedure for configuring
the clients varies depending on the Web browser installed on the client.
9.4.1 Configuring Internet Explorer Clients
Waters recommends keeping the default Internet Explorer settings. Select the security
settings as specified in the following procedures.
To configure Empower Web clients that run Internet Explorer, you must set the:
• Cache settings, which control how often the browser checks for newer versions of
stored pages
• Security settings, which enable JavaScript and control whether the browser allows
cookies
• Acrobat Reader magnification preference
Cache and Security Settings
To ensure the Empower Web software functions properly, set the cache and security
properties as follows:
1. Open Internet Explorer.
2. Select Internet Options from the Tools menu. The Internet Options dialog box
appears.
3. On the General tab, click Settings. The Settings dialog box appears (Figure 9-13).
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Configuring Clients 165
Figure 9-13 Configuring Internet Explorer Cache Settings
4. Select Every visit to the page, then click OK.
5. When the Internet Options dialog box reappears, click the Security tab.
6. In the Web Content Zone area, select Local intranet.
Note: This guide assumes that you use a local intranet to access the Empower Web
server. If you access the server using the Internet or if the server address is
classified as a trusted or restricted site, select the appropriate Web Content Zone
and set the security settings as described next.
9
7. Click Custom Level. The Security Settings dialog box appears.
a. For Internet security, select the settings as shown in Table 9-1.
b. For intranet security, select the settings as shown in Table 9-2.
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Table 9-1 Custom Level Security Settings (Internet)
Option
Setting
Selection
ActiveX controls and
plug-ins
Download signed ActiveX controls
Download unsigned ActiveX controls
Initialize and script ActiveX controls
marked as script
Run ActiveX controls and plug-ins
Script ActiveX controls marked safe for
scripting
Prompt
Disable
Disable
Downloads
File download
Font download
Microsoft VM: Java Permissions
Enable
Enable
High safety
Miscellaneous
Access data source across domains
Allow META REFRESH
Display mixed content
Don’t prompt for client certificate selection when no certificate
Drag and drop or copy and paste files
Launching programs and file in an
IFRAME
Navigate sub-frames across different
domains
Software channel permission
Submit nonencrypted form data
Userdata persistence
Disable
Enable
Prompt
Disable
Scripting
Active scripting
Allow paste operations via script
Scripting of Java applets
Enable
Enable
Enable
User Authentication
Logon
Automatic logon only
in Intranet zone
Enable
Enable
Prompt
Prompt
Enable
Medium safety
Prompt
Enable
Configuring Clients 167
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Table 9-2 Custom Level Security Settings (Intranet)
Option
Setting
Selection
ActiveX controls
and plug-ins
Download signed ActiveX controls
Download unsigned ActiveX controls
Initialize and script ActiveX controls not marked
as safe
Run ActiveX controls and plug-ins
Script ActiveX controls marked safe for
scripting
Prompt
Disable
Disable
Downloads
File download
Font download
Microsoft VM: Java Permissions
Enable
Enable
Medium safety
Miscellaneous
Access data source across domains
Allow META REFRESH
Display mixed content
Don’t prompt for client certificate selection
when no certificate
Drag and drop or copy and paste files
Installation of desktop items
Launching programs and file in an IFRAME
Navigate sub-frames across different domains
Software channel permission
Submit nonencrypted form data
Userdata persistence
Prompt
Enable
Prompt
Enable
Scripting
Active scripting
Allow paste operations via script
Scripting of Java applets
Enable
Enable
Enable
User
Authentication
Logon
Automatic logon
only in Intranet
zone
Enable
Enable
Enable
Prompt
Prompt
Enable
Medium safety
Enable
Enable
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Acrobat Reader Magnification Preference
By specifying the Acrobat Reader magnification preference, you can ensure that the
Empower data plots are displayed in the Empower Web plot window with no scrolling.
To set the Acrobat Reader magnification preference:
1. Close Internet Explorer and Acrobat Reader.
2. Start Acrobat Reader outside of Internet Explorer.
3. Select Edit > Preferences, and then select Page Display from the list on the left side
of the Preferences dialog box.
4. In the Magnification section, select Fit in Page from the Default Zoom drop-down list
(or enter a value, such as 50%).
5. Click OK.
6. Close Acrobat Reader.
9.4.2 Configuring LAC/Es
To configure a LAC/E for use with Empower Web software:
1. Click Control Panel > Administrative Tools.
2. Double-click Local Security Policy. Expand Local Polices and then click Security
Options (Figure 9-14).
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Configuring Clients 169
Figure 9-14 Local Security Settings - Security Options
3. Right-click “Network Access: Let Everyone permissions apply to anonymous users,”
and then click Properties.
4. At the Local Security Setting page (Figure 9-15), select Enabled, and then click OK.
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Figure 9-15 Network Access Local Security Settings Page
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9.5 Checking for Empower Service Packs
Waters periodically releases service packs to address existing issues or to provide
enhanced functionality. These service packs are available for download from the Waters
Elite website and should be installed according to the instructions contained in their
respective Release Notes. For those customers who require physical media, note the part
number from the web site and contact your local subsidiary to place an order.
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Appendix A
Connecting Remotely to a
32
LAC/E Acquisition Server
32
The LAC/E Acquisition Server has Remote Desktop Connection administration software
installed on it. The software is installed by default during Windows XP installation. If you
32
have an XP system, use the Remote Desktop application to control the LAC/E
Acquisition Server remotely. If you have any Windows 2000 LAC/E systems, you need a
Windows 2000 workstation to control them remotely, and you must use ControlIT software
on that system. ControlIT will not work on XP systems.
Use the information in this appendix to install remote administration software on a viewer
client or server computer. The preferred method for remote control is to use Remote
Desktop Connection. (If you already have Terminal Services Client software on your
client, you can use that instead.) You can also use ControlIT for controlling the server
remotely, but only on Windows 2000 systems.
A.1 Configuring Remote Desktop Connection
To configure Remote Desktop Connection software:
1. Click Programs > Accessories > Communications > Remote Desktop Connection.
2. Click the Options button at the Remote Desktop Connection dialog box.
If you wish to have Remote Desktop Connection start without having to enter an
administrator password, type the Administrator password in the password box and
select the Save my password check box.
Note: The LAC/E
password.
32
is shipped from Waters with the Administrator password set to
3. Click the Display tab. Leave the desktop size at Full Screen. Select 256 color or
High Color (16 bit) in the Colors box.
4. Click the Local Resources tab and perform these actions:
• In the Remote computer sound selection box, select Do not play.
• In the Keyboard selection box, select In full screen mode only.
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• In the Local devices box, clear the check boxes for Disk drives, Printers, and
Serial ports.
5. Click the Experience tab. In the Allow the following: check box list, clear the Desktop
background check box and select all the remaining options.
6. Click the General tab.
7. To save all these settings, click the Save As button in the Connection settings box.
If keep these as the default settings for starting Remote Desktop Connection, then
allowed them to be saved in the default settings file named Default.rdp.
Note: Different settings can be saved with different file names and then selected
with the Open button at the General screen. When you save the Remote Desktop
configuration settings file to a filename that already exists, you will get a warning
message. Click Yes to replace the file.
To start a Remote Desktop connection:
1. At the Remote Desktop Connection General tab, type the IP address of the remote
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LAC/E computer into the Computer box, and then click the Connect button.
32
Note: The Windows XP LAC/E is shipped from Waters with an IP address of
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10.10.10.xxx, where xxx are the last 3 numeric digits of the Waters LAC/E serial
number. For example, for Waters Serial Number E02L32105W, the IP address
would be 10.10.10.105.
For Remote Desktop Connection to work, both the Client Viewer computer and the
Remote Host computer must have the TCP/IP Protocol installed on the network
connection, and there must be a TCP/IP address assigned.
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2. If the Viewer client and the Remote LAC/E are configured in the same Domain
with the same IP address range/Subnet mask, then it is also possible to connect to
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the remote LAC/E system using the remote system’s computer name.
Note: The Windows XP LAC/E32 is shipped with a computer name of Waters-xxx,
where xxx are the last 3 numeric digits of the Waters LAC/E32 serial number.
3. If the computer is not found, then an error message appears. If the computer name
was used to connect to the computer, then try again using the IP address.
Connecting using the IP address should always work.
4. If you select Browse, then the network browse dialog box appears.
Note: If you double-click to continue the Browse, an error message appears if there
is no Terminal Server installed on your network.
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5. In full screen mode, there is a Connection bar at the top of the remote LAC/E Host
screen. The host computer is called the remote computer in Remote Desktop
Connection terminology.
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This Connection bar has the remote computer name (IP address) that you entered.
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This shows you which LAC/E computer you are remotely controlling. In addition,
the Connection bar has the following controls:
• Minimize button (-) which, when clicked, minimizes the remote host desktop and
returns you to the viewer computer desktop with the remote host session
minimized on the task bar.
• Close button (x) which disconnects the remote host session.You can also
disconnect from the remote host by clicking Start >Disconnect.
• Restore/Maximize button which allows the remote host desktop be a window on
the viewer computer desktop. When the remote desktop is a window, the
Connection bar is no longer necessary and is no longer displayed.
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6. If you change the IP address is at the remote LAC/E computer during a remote
connection session, and then click the OK button in Local Area Connection
Properties, you should immediately issue a session Disconnect. You can then
re-establish the connection using the new IP address for the Computer name (or the
computer name if the systems are now in the same domain/IP address
range/subnet mask).
7. To disconnect from the remote system but keep your logon session active, click the
‘x’ on the connection bar in full screen mode. Alternatively, at the remote system
desktop, click Start > Disconnect. The Disconnect Windows Session message box
appears. Click OK.
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When you disconnect from the LAC/E , the remote session is still active and you
are still actively logged on to the system. If you want to end your remote session,
you must log off from the system.
8. To log off and end a remote session, at the remote system desktop, click Start > Log
Off. The Log Off Windows dialog box appears. Click the Log Off Button.
The LAC/E32 system will now be at the logon screen, ready for logon if another
Remote Desktop Connection session is initiated.
Note: Empower services will run on the LAC/E32 while it is at the logon screen.
If a system Restart occurs at the remote host during a remote session, desktop (for
example, after a program is installed and does a Restart) you will be automatically logged
off from the remote system and you will be returned to the viewer desktop.
To initiate a system Restart or Power-down:
1. Click Start > Windows Security. This will bring up the same menu as pressing
Control > Alt > Delete at the LAC/E32 Desktop with local logon.
2. Click the Shutdown button. This will bring up the Shut Down Windows dialog box.
Select Restart or Shutdown and then click OK.
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A
32
For the Windows XP LAC/E system to accept incoming remote connections, it
must be enabled in System Properties. This has already been done on the Windows
32
XP LAC/E system as follows:
a. Right click the My Computer Icon on the desktop and select Properties.
b. Click the Remote tab. Select the Allow users to connect remotely to this
computer check box. Click OK.
System Administrators can use Remote Desktop Connection by default. However, it
is possible to Add other users or Groups with this capability using the Select
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Remote Users button in the Remote tab of System Properties (at the LAC/E ).
A.2 Installing ControlIT Software
Note: ControlIT will not install in Windows XP systems.
To install ControlIT® Remote Administration software on a viewer computer:
1. Log in to the viewer client or server computer as its local Administrator.
2. Insert the ControlIT Advanced Edition CD into the DVD drive.
If the ControlIT Setup wizard does not start automatically, select Start > Run. Type
cd_drive:\intel\setup.exe, and then press Enter.
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3. At the Initial Install page (Figure A-1), click ControlIT.
A
Figure A-1 ControlIT Initial Install Page
4. At the License Agreement page, click I Agree.
Attention: To use the ControlIT procedures as written in this guide, ensure
STOP that you select “Install Non-Managed Viewer and Host Components.” If you
do not, ControlIT installs many additional tools and options.
5. At the Select the Type of ControlIT Environment page, select “Install Non-Managed
Viewer and Host Components,” then click Next.
6. At the Welcome to ControlIT Installation wizard page (Figure A-2), use the default
selections, and then click Next.
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Figure A-2 Welcome to ControlIT Installation Wizard Page
7. At the Emergency Repair Disk page (Figure A-3), leave the check box cleared, and
then click Next.
Figure A-3 Emergency Repair Disk Page
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8. At the ControlIT Directory Selection page (Figure A-4), use the default directory,
and then click Next.
A
Figure A-4 ControlIT Directory Selection Page
9. At the Create ControlIT Program Icon page (Figure A-5), use the default selection,
and then click Next.
Figure A-5 Create ControlIT Program Icon Page
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Acquisition Server 179
10. At the Ready to Install Files page (Figure A-6), click Finish.
A
Figure A-6 Ready to Install Files Page
11. The files are copied, the ControlIT Program group is created, and the message
ControlIT Installation is complete appears. Click OK.
12. At the message Your system must be restarted. Restart now?, click
Yes.
13. Remove the ControlIT DVD from the DVD drive.
14. After the system has restarted, log in as local Administrator.
15. Close the ControlIT Program group window.
16. Click ControlIT in the taskbar to maximize ControlIT.
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A.3 Setting Preferences
A
To set the preferences:
1. At the ControlIT Main window, select File > Preferences.
Figure A-7 Change Preferences Dialog Box
2. At the Change Preferences dialog box (Figure A-7), set the Viewer preferences as
follows:
a. Double-click Viewer in the Preferences list to expand it, and then scroll down the
list and select Disable Host keyboard, Disable Host mouse, and “Start in full
screen mode.”
b. Clear “Hide application during Host session” (Figure A-8).
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A
Figure A-8 Setting Viewer Preferences
3. Set the Host preferences as follows:
a. Double-click Host in the Preferences list to expand it, and then clear “Hide
application during Host session” (Figure A-9).
b. For the viewer computer, clear Enable Host Mode.
Figure A-9 Setting Host Preferences
4. Set the Internet (TCP/IP) preferences as follows:
a. Double-click Internet (TCP/IP) in the Preferences list to expand it.
b. Select “Allow incoming calls.”
c. Verify that “Multiple incoming connections” is also selected (Figure A-10).
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A
Figure A-10 Setting Internet (TCP/IP) Preferences
5. Set the General preferences as follows:
a. Double-click General in the Preferences list to expand it.
b. If you want the ControlIT software to automatically start at each login, and then
click “Start before login” (Figure A-11).
Figure A-11 Setting General Preferences
c. If TCP/IP is not already configured on the viewer client or the LAC/E32 Acquisition
Server, then select NetBIOS/NetBEUI.
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Acquisition Server 183
d. Near the bottom of the General Preferences list, verify that “Listen on startup” is
selected (Figure A-12).
A
Figure A-12 Setting Other General Preferences
e. Verify that “Set computer name” is cleared so that ControlIT can read the
computer name and use it when communicating with other computers.
f. If NetBIOS/NetBEUI is selected from the General Preferences list, then scroll
down the list and double-click NetBIOS/NetBEUI (Figure A-13).
Figure A-13 Setting NetBIOS/NetBEUI Preferences
g. Select “Allow incoming calls.”
h. Verify that “Multiple incoming connections” is selected.
i. Click OK to save the changes. The ControlIT Main window appears.
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6. If you cleared Enable Host Mode, then click Yes at the message to restart the
system.
7. Log on as local Administrator.
8. If you selected “Start before login” from the General Preferences list, then click
ControlIT on the taskbar to maximize it.
Otherwise, select Start > Programs > ControlIT > ControlIT, and then click ControlIT
on the taskbar to maximize it.
9. Edit the access codes as follows:
a. Select File > Edit Access Codes.
b. Type waters in the User Name, ControlIT Login Name, and ControlIT Login
Password fields (Figure A-14).
Figure A-14 ControlIT Proprietary Security Dialog Box
c. Click Add, and then click OK.
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A
A.4 Remotely Controlling the LAC/E
Server
To connect to and remotely control the LAC/E
computer:
32
32
Acquisition
A
Acquisition Server from the viewer
1. Select Connect > Connect Remote.
2. At the Remote Workstation Browser dialog box, if TCP/IP is not configured, and
then click the Netbios tab (Figure A-15).
Figure A-15 Connect to Remote Dialog Box, NetBios Tab
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Acquisition Server
186
3. Select the LAC/E
click Copy.
32
Acquisition Server from the Networks to browse list, and then
4. At the Enter Address dialog box (Figure A-16), type waters in the Login Name and
Login Password fields, and then click OK.
Figure A-16 Enter Address Dialog Box
32
5. From the ControlIT Main window, click Viewer. The LAC/E Acquisition Server
desktop appears with remote keyboard and mouse control (Figure A-17).
Figure A-17 Switch to Windows Screen
32
6. If you prefer to see the LAC/E Acquisition Server screen as a window in the
ControlIT application, right-click the blinking red box in the upper-left corner of the
screen and select Switch to Windows Screen from the blinking red box menu.
32
Note: At this point, you can install the LAC/E Acquisition Server software (see
Chapter 6, Upgrading a LAC/E32 Acquisition Server).
7. To exit Remote Control of the LAC/E
32
Acquisition Server:
• In Full Screen mode – Right-click the blinking red box in the upper-left corner of
the screen and select Normal Disconnect.
• In Windows Screen mode – Select ControlIT Disconnect > Normal.
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Acquisition Server 187
A
8. At the Disconnect confirmation message box, click Yes.
32
Note: ControlIT is compatible with Remotely Possible™ (its predecessor).
However, if you remotely connect from a ControlIT viewer to a computer running
32
Remotely Possible , then a message appears (Figure A-18) because Remotely
32
Possible is using RP/32 Proprietary encryption, while ControlIT is using 40-bit
Windows XP encryption. To prevent future repetition, select “Do not show this
warning message again,” and then click Yes.
Figure A-18 Compatibility Message Box
This completes the installation and testing of the remote administration software on a
viewer client or server computer.
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A
Index
Numerics
C
1100 Series Control Modules 11
474 Detector 9
8-port serial card 4
Cable
IEEE-488 21
length 6, 14, 21
serial 27
Cache preferences 165
Calculations
raw data files 60
virtual memory on server 59
Cards
8-port serial 4, 11, 12
busLAC/E 4, 16, 20 , 26, 27
Equinox 11, 12
network interface 15, 18
Changing operating system 61
Chromatographic devices 16
Chromatography files 60
Citrix server 147
configuring 148
configuring event viewer 148
publishing Empower in Citrix MetaFrame
XPe 150
Clien
installing Empower software 103
Client
requirements 3
Client/server
installing software 103
Clients
configuring 165
installing software on 157
Computer peripherals 14, 15
Concurrent Users (Workgroup only) 97
Configuring
Citrix server 148
clients 165
database service names 163
Empower Web server 158
A
Access settings, projects directory 86
Accessories, IEEE-488 8, 11
Acquisition Server 15
Acrobat Reader
configuring Internet Explorer for use with
169
installing 157, 158
setting magnification preference 169
Addresses, setting IEEE-488 24
Archive log files 60
Autoextending database datafiles 61
Autoinjectors, IEEE-488 8
B
Backup 62, 72
Base key 51, 97
Bench space 14
Browsers 165
busLAC/E card 4
connections 19, 27
functions 20
installing 16
ports 18
setting device addresses 24
busSAT/IN Module
connections 19, 23, 27
converting signals 26
installing 27
supported devices 6
Index 189
I
N
D
E
X
guidelines 21
hardware 13
net service name 84, 113, 138
typical systems 1
Connections
busLAC/E card 27
busSAT/IN Module 23
detectors 23
IEEE-488 21
LC Module 1plus 23
pumps 23
Waters 600 series 23
Contact closure 23
ControlIT remote administration software
32
connecting to LAC/E Acquisition Server
186
setting preferences 181
Conventions, documentation x
Converting digital signals 26
Cookie preferences 165
ctl2mil3.ora file 65, 75
Custom installation
workstation 48
D
Database 32– 34
Database datafiles 61
Database service name 113, 138
Database service names 84, 113, 138
configuring 163
Database size 32–34
Deleting mirrored control file 65, 75
Detectors
connections 23
IEEE-488 8
mass 9
non-IEEE-488 9, 27
Devices
IEEE-488 7
RS-32-based 6
setting IEEE-488 addresses 24
supported by 6, 7
Digital signals, converting 26
DIP switch settings 25
Documentation
conventions x
related ix
I
E
Empower
before installing 32
importing database 82
installing software on a client 103
installing software on a client/server
system 103
options, installing 98
Projects directory settings 86
server 15
starting 30
Empower Software system 1
Empower Web
clients 165
installing 154
license agreement 155
overview 153
server 158
Enterprise
installation 97
installing software 57
Enterprise client/server
configuration 3
Environmental requirements 13
Equinox serial card 11
exp80 command 73
F
File Verification utility 56, 100
Files
archive log 60
chromatography raw data 60
ctl2mil3.ora 65, 75
Index 190
I
N
D
E
X
default project 60
Oracle application 60
program 60
raw data 60
Firmware versions, minimum 7, 9
G
Guidelines
configuring 21
IEEE interface 21
H
Hard disk size 32– 34
Hardware
configuring 13
installing 13
Humidity requirements 13
I
I/O distribution box 6, 27
IEEE-488
accessories 7, 8, 9
address 25
addresses, setting 24
bus 20, 25
connections 21
device addresses 24
devices 6, 7, 9, 18
guidelines 21
port 18
pumps 7
setting device addresses 24
IMP command 82
Importing Empower database 82
Information page 47, 68, 78, 109, 135, 149
Initialization parameters 58
Inject start signal 23
Injector connections 23
Install log 55, 99, 100
Installing
Acrobat Reader 158
busLAC/E card 16
I
computer peripherals 14, 15
Empower options 98
Empower software 103
Empower Web 154
hardware 13
Internet Explorer 154, 157
Microsoft IIS 154
Netscape Navigator 157
network 14
network interface card 18
options in an Enterprise environment 97
server 15
Installing options
in a workstation environment 51
Instrument connections 28
Interface
guidelines 21
IEEE-488 8, 11
Internet Explorer
configuring clients 165
installing 154
Internet Explorer 5.5 4, 5, 6
L
32
LAC/E Acquisition Server 15, 173
License agreement, Empower Web 155
Log file, installation 55, 100
Logging in
to Empower 53, 99
M
Magnification preference 169
Mass detectors 9
Memory considerations 58, 59
Microsoft IIS, installing 154
Mill_project$ file access 86
Index 191
I
N
D
E
X
32
Millennium
uninstalling v. 4.00 64, 75
upgrading software on an Enterprise
system 57
Mirrored control file 65, 75
N
Named User Licenses 51, 97
Net service name 84, 113, 138
Netscape Navigator
installing 157
Network
installing 13
Network interface card 15
installing 18
O
Operating system, changing 61
Options
key disks 51, 97
sample project 53, 98
Oracle
application files 60
database 58
initialization parameters 58
required memory 59
P
Page file sizes, changing 104
Peripheral devices, installing 14, 15
Powerup sequence 30
Preferences
cache 165
cookie 165
magnification 169
Preferences, ControlIT remote administration
software 181
Prerequisites 32
Program files 60
Project, restoring 53, 98
Pump Control Module 22
Pumps
connecting 23
IEEE-488 7
I
R
Raw data files 60
Register Acquisition Server Printers dialog
box 114
Registry Editor, deleting Oracle key 66, 76
Related documentation ix
Remote administration software 173
ControlIT 176
Remote Desktop 173
Remotely Possible 188
Report directory write parameter 163
Requirements
client 3
environmental 13
Primary Workgroup PC 4
Secondary Workgroup PC 3
server 5
ventilation 14
workstation 14
Restoring sample project 53, 98
RS-232-based devices 6
S
Sample project
on CD-ROM 98
restoring 53, 98
using 53, 98
SAT/IN Module 27
Secondary Workgroup PC
client requirements 3
Security settings 86
Internet Explorer 165
Serial cable 27
Index 192
I
N
D
E
X
Server
configuring 158
installing hardware 15
installing software on 154
requirements 5
Service Pack 1 for Internet Explorer 5.5 5
Service Pack 2 for Windows 2000 6
Setting
ControlIT preferences 181
IEEE-488 addresses 24
Signals
analog 26
contact closure 23
digital 26
inject start 23
trigger 23
Site preparation 13
Site selection 13
Software
installing Empower 103
unvalidated Empower 153, 154
Software, installing Empower 103
32
Software, upgrading Millennium 57
Stand-alone workstation 16
Starting up Empower 30
Stored pages 165
System
devices supported 6, 7
IEEE-488 8
non-IEEE-488 9
System licenses 51
T
Tablespace 61
size 32– 34
Tablespace size 32–34
Temperature Control Module 23
Temperature requirements 13
Template, option sample project 53, 98
Trigger signal 23
U
Uninstalling
32
Millennium v. 4.00 software 64, 75
I
Oracle v. 8.0.5 software 65, 75
Unvalidated Empower software 153, 154
Upgrading
32
Millennium software 57
Using Option sample project 53
Using option sample project 98
V
Verify Files program folder 55, 100
Verifying
Empower files 56, 100
W
Waters Service 143, 149
Web browsers 165
Windows 2000
Service Pack 2 6
Wizards
ControlIT Setup 176
Empower Setup 66, 77
Workgroup
configuration 2
requirements 4
Workstation
installing options 51
requirements 3, 14
Z
ZQ 2000 and ZQ 4000 Mass Detectors 9
Index 193
I
N
D
E
X
I
Index 194
I
N
D
E
X
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