Operator`s Manual Addendum

Operator`s Manual Addendum
Operator’s Manual Addendum
This document contains the most up-to-date information, additions and
changes to the JVL Operators Manual – iTouch9 version.
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Rev. 11/07
© Copyright JVL Corporation 2007
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TABLE OF CONTENTS:
Chapter 1 Introduction
Safety Information
5
Chapter 2 Setup and Adjustments
7
Show Last Update
Retro Lights
Credits – Games, Tournaments
8
Custom Logo’s – Tournaments
9
Date of Birth – Tournaments
Door Monitoring
10
Data Print
12
Chapter 5 iTouchNET
16
iTouchNET Features
TouchandWinTM
Net Challenge
Chapter 9 Technical Support
Upgrading via External CD-ROM, CD-ROM USB
17
Upgrading via USB
19
Rev. 11/07
© Copyright JVL Corporation 2007
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Rev. 11/07
© Copyright JVL Corporation 2007
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Chapter 1 Introduction
Safety Information
1. Read Instructions: Read instructions before operating the product.
2. Retain Instructions: Keep all instructions for future reference.
3. Heed Warnings: Follow all warnings on the product and in the operating instructions.
4. Cleaning: Unplug this product before cleaning.
5. Move Product with Care: Disconnect all the cords before moving.
6. Ventilation: Do not block or cover slots and/or ventilation openings in the cabinet. These are designed to prevent
the product from overheating.
7. Power Sources: Use only the type of power source indicated on the marking label.
8. Power-Cord Protection: Power-supply cords should be routed safely so that they are not likely to be walked on or
pinched by items placed upon or against them.
9. Non-use Periods: The power cord of the product should be unplugged when left unused for long periods of time.
10. Lightning: For added protection during a lightning storm, unplug product from the wall outlet and disconnect the
communication cable.
11. Overloading: Do not overload wall outlets or extension cords. This can result in fire or electric shock.
12. Object and Liquid Entry: Never push foreign objects into this product through openings as they may touch
dangerous voltage points that could result in a fire or electric shock.
13. Servicing: It is dangerous to service this product yourself. Refer to qualified service personnel.
14. Replacement Parts: When replacement parts are required, use only replacement parts specified by the
manufacturer.
15. Safety Check: Upon completion of any service or repairs to this product, ask the service technician to perform
safety checks to determine that the product is in proper operating condition.
16. Heat: The product should be situated away from heat sources such as radiators or heat registers.
Additional Safety Information for the User
Verify Line Voltage Before Use: Your JVL machine has been designed for use with 115/230V 60/50Hz AC current.
Connection to another line voltage can create a safety hazard. If you have any questions about the voltage
requirements, contact your local distributor.
Fuse Replacement: For continued protection against fire, replace only with the same type of fuse.
Installation Location:
• To ensure proper operation and to avoid the potential for safety hazards, place the unit on a firm and level surface.
If placing the unit on a shelf, ensure the shelf can support the weight of the product.
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© Copyright JVL Corporation 2007
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•
Proper space should be above and below the unit for ventilation.
•
Do not place the unit directly on carpet.
•
Do not install near extremely hot or cold locations or near direct sunlight or hot equipment.
•
Avoid moist or humid locations.
FCC Rules: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept interference received, including
interference that may cause undesired operation. NOTE: Changes or modifications may cause this unit to fail to
comply with Part 15 of the FCC Rules and may void the user’s authority to operate the equipment.
Patents: JVL machines are protected by one or more US Patents: 6,860,808; 6,692,361; 6,514,139. Other Patents
Pending.
Packaging: The carton and shipping materials used to protect your new JVL machine during shipment were specially
designed to cushion it from shock and vibration. We suggest that you save the carton and packing materials for use in
shipping if you move, or if the unit should ever need repair.
To minimize the size of the carton in storage, you may flatten it. This is done by carefully slitting the tape seams on the
bottom and collapsing the carton. Other cardboard inserts may be stored in the same manner. Packing materials that
cannot be collapsed should be saved along with the carton in a plastic bag.
WARNING:
To prevent fire or shock hazard, do not expose this appliance to rain or moisture. It has been designed for indoor
operation only.
Rev. 11/07
© Copyright JVL Corporation 2007
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Chapter 2 Setup and Adjustments
Show Last Update
The General tab includes the Show Last Update feature which allows operators to enable a machine to save data from
their last update when they last communicated with the JVL server for on-line tournaments. Therefore by turning this
feature on, data is stored and no settings will be lost. The date and time will be shown on the tournament screen.
Retro Lights
The Lights tab within the General Settings folder applies to the Retro machine only. The Lights tab allows operators to
adjust color and brightness, determine when the lights should be active, turn them on/off and test the lights.
The Default Colors Customization sliders allow operators to adjust the color and brightness of the lights. The lights
may be turned on or off by selecting the applicable button labeled Retro Lights.
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© Copyright JVL Corporation 2007
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Operators are also able to reduce light intensity during demo mode or during game selection (Dim Lights on Money
In), which will reduce brightness by 35%. After light selections are made within this folder, an operator may select the
Test button in order to see the results.
Credits – Games:
The Games folder allows operators to set game credits. The “Set All” button at the bottom of the screen enables a set
price for all games available within the software. The “Set Category” button enables a set price for all games within a
specific game category. (i.e. cards) Select the “Set All” or “Set Category” button and enter in the credit value. Click
Exit to save settings.
Credits – Tournaments:
The Tournaments folder allows operators to set online tournament credits. There are two options for setting credits;
Multiplier and Fixed Price.
1.
Multiplier -The multiplier setting allows operators to multiply the JVL server’s default price for a tournament
game. For an example, the JVL server’s default price for a tournament game is 1 credit per tournament game
play. If an operator selects the Multiplier setting, and they enter 3 into the displayed calculator, then the
following formula will be applied; 1 x 3 = 3 credits. Therefore, 3 credits will be charged for each tournament
game play. This charge will be applied to the active online tournaments.
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© Copyright JVL Corporation 2007
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2.
Fixed Price – The fixed price setting will allow an operator to set a price for all applicable online tournament
games regardless of the default price for tournament game play received from the JVL server. When the Fixed
Price option is selected, the operator would then enter the credit value into the displayed calculator and press
the okay button to save the price details.
Custom Logo’s – Tournaments:
The tournament folder contains a Customs Logo feature which enables an operator to include customized logo’s for
their tournaments. These custom logos can be used by operators that have their machines connected to iTN. JVL
must create the logo’s and load them on iTN prior to the operator using this feature. The operator would then set their
machine up remotely and see the custom logos within the Customs Logo Folder. To request a customized logo,
customers must contact the JVL Technical Support Department. You may see a sample of these customized logo’s
below.
Date of Birth – Tournaments:
The Tournaments folder contains the General tab which allows an operator to request their players to enter their date
of birth before they play in a tournament within the player registration. An operator can set the minimal age for player’s
to participate by entering a number into the Age Restriction area.
The Lock out Online Tournament setting allows an operator to set up when the machine will disconnect from
communicating with the JVL server. If the machine doesn’t communicate with the server within these set days, the
online tournaments become unavailable on the machine until the next communication with the server.
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© Copyright JVL Corporation 2007
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Door Monitoring
Machine door monitoring can be set-up by the operator in two ways: “Passive” or “Active”.
1. “Passive” mode:
ƒ Records the opening or closing of the machine door within the Event Log.
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The Event Log can record up to 12 instances of a machine door being opened when the power of the
machine is turned off.
The event of closing the door can only be recorded into the Event Log when the machine power is on.
This is the default mode for all JVL machines.
2. “Active” mode:
ƒ Records the opening of the machine door within the Event Log and also locks the machine.
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© Copyright JVL Corporation 2007
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The mode is enabled by selecting the “Enforce Door Monitoring” to ON in the Operator Setup.
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One operator PIN must be setup in order to turn the option on and to return to operational mode a
machine that has been locked. Once the PIN is entered, the machine will then be operational.
If the door is opened when the machine power is on, the machine will lock up immediately and display the
following yellow warning screen with the message “Door was opened.”
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Rev. 11/07
If the door is opened when the machine power is off, the machine will lock up when the power is turned on
and display the following yellow warning screen with the message “Door was opened when the machine
power was off.”
© Copyright JVL Corporation 2007
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The machine will not unlock by touching the screen, rebooting or even by performing a Factory reset.
The only way the machine can be unlocked is by touching the screen multiple times or by pressing the
Setup button and entering the valid Operator PIN into the available calculator.
Data Print
JVL’s software supports printing of statistical data via portable printers. (i.e. NSM Data Print 2000.) The printer can be
used within the Game User Interface or Setup.
A) Printing in the Game User Interface:
1. Plug in the printer cable to the Data Print port located on the JVL I/O Board.
Data Print
Port
You may print when the machine is in Demo mode or in any Game User Interface screen. The printer will make a
sound and the print menu will then appear on the screen with the question: What do you want to Print?
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© Copyright JVL Corporation 2007
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2. Press the applicable green button for the corresponding data you would like to print.
The green buttons below the Master column will print all (credit and game data), credits or game data for the
life of the machine or since the last time a factory reset was performed.
The green buttons below the Period column will print all (credit and game data), credits or game data since the
start of the current period.
If you select the green buttons below the tile Period the following message appears:
If you select the green Yes button, the Period End operation will be performed. This operation clears all data
on your machine and starts a new Period, therefore changing data within your statistics folder. If you select
the red No button then no changes will be made to the Statistics folder.
3. When the printer starts printing your data, the system will display the Game User Interface. Ensure all your
data has been printed before you disconnect your printer cable from the machine.
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© Copyright JVL Corporation 2007
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B) Printing from Setup:
1. Enter Statistics folder within the main Setup screen.
2. Plug in the printer cable to Data Print port located on the JVL I/O Board.
Data Print
Port
3. Press the “Print” button in lower part of the screen. The print menu appears:
4. Press the applicable green button for the corresponding data you would like to print.
The green buttons below the Master column will print all (credit and game data), credits or game data for the
life of the machine or since the last time a factory reset was performed.
The green buttons below the Period column will print all (credit and game data), credits or game data since the
start of the current period.
If you select the green buttons below the tile Period the following message appears:
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© Copyright JVL Corporation 2007
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If you select the green Yes button, the Period End operation will be performed. This operation clears all data
on your machine and starts a new Period, therefore changing data within your statistics folder. If you select
the red No button then no changes will be made to the Statistics folder.
5. When the printer starts printing your data, the system will display the Setup screen. Ensure all your data has
been printed before you disconnect your printer cable from the machine.
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© Copyright JVL Corporation 2007
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Chapter 5 iTouchNET
iTouchNET Features
Get connected with iTouchNET and show your players a whole new way to win.
iTouchNET gives operators more with TWO impressive features!
1) iTouchNET is a valuable operator route management tool which provides online access to unique reports, remote set-up,
security and control features.
2) iTouchNET is an operator gateway that enables online access to JVL’s tournaments. Get connected to
Touch and Win™ random draw sweepstake tournaments and Net Challenge operator run tournaments.
Touch and WinTM
JVL’s national random draw patented sweepstake tournament is the only one of its kind. Touch and Win™ is available on all
online JVL touch screen machines. Players are automatically entered into this random draw by participating in JVL’s monthly
tournament games.
Net Challenge
JVL provides operators with access to create their own tournaments. Operators can set the credits, dates, prizes, and
all other details to customize tournaments for players.
Rev. 11/07
© Copyright JVL Corporation 2007
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Chapter 9 Technical Support
Upgrading via External CD-ROM, CD-ROM USB
NOTE:
In order to complete this software upgrade, you will need the following:
ƒ DVD/CD Recordable Drive on your PC and DVD/CD Recording Software
ƒ Blank Recordable CD/DVD
ƒ CD-ROM or CD-ROM/USB drive and cable
ƒ iTouch10 security key in your touchscreen countertop machine (Please note all machines
purchased from JVL from August 1st, 2007 came with iT10 ready keys)
STEP 1.
Type in the following URL within your web browser www.jvl-ent.com/iTouch10 to download the software
file. You should save the file to your PC. Download will take 3 hrs for slow connections, high speed
connections will take approximately 1 hour.
STEP 2.
Once the download is complete, insert a blank recordable CD/DVD into your recordable drive in your PC.
Open your CD/DVD recording software (if it didn’t execute automatically) and go through the steps within
program to burn your CD/DVD. This should take a few minutes. Once complete remove CD/DVD and take
with you to your JVL touchscreen countertop machine.
STEP 3.
Power off the machine.
STEP 4.
Open the cash door located on the back of the machine.
STEP 5.
CD-ROM:
Connect the supplied external CD-ROM\Power Drive ribbon cable to the Centronics connector located on
the bottom right-hand side inside the cash box area.
Connect an ATAPI IDE CD-ROM Drive (not supplied) to the IDE data connector and the power harness
located on the other end of the upgrade cable.
Make sure that the jumper on the CD-ROM Drive is set to the Slave position.
CD-ROM/USB:
Connect your CD-ROM/USB Drive (not supplied) to the USB port inside the back of the machine.
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© Copyright JVL Corporation 2007
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STEP 6.
Power up the machine and insert the iT10 upgrade software disk into the applicable drive. Close the drive
door and cycle the machine’s power (turn it off and back on).
STEP 7.
Upon start-up, the machine should automatically prompt with NEW VERSION DETECTED on the monitor.
As instructed, press the Setup button to continue. The Setup button is located on the I/O board (black
button next to the Security Key).
STEP 8: At 100% the machine will beep and report SUCCESS!
STEP 9: Remove the CD from the drive and store in a safe place. TURN OFF MACHINE. Disconnect the applicable
external Drive and close the back cash door.
STEP 10: Power On the machine and the machine will now have the new iTouch10 updated software. Enjoy!
If you require any assistance, please contact Technical Support at 1-800-296-6657.
Rev. 11/07
© Copyright JVL Corporation 2007
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Upgrading via USB
NOTE:
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In order to complete this software upgrade, you will need the following:
DVD/CD Recordable Drive on your PC and DVD/CD Recording Software
Blank Recordable CD/DVD
USB Removable Device (1 GB)
iTouch10 security key in your touchscreen countertop machine (Please note all machines
purchased from JVL from August 1st, 2007 came with iT10 ready keys)
STEP 1.
Type in the following URL within your web browser www.jvl-ent.com/iTouch10 to download the software
file. You should save the file to your PC. Download will take 3 hrs for slow connections, high speed
connections will take approximately 1 hour.
STEP 2.
Once download is complete, insert a blank recordable CD/DVD into your recordable drive in your PC.
Open your CD/DVD recording software (if it didn’t execute automatically) and go through the steps within
program to burn your CD/DVD. This should take a few minutes. Once complete remove CD/DVD and
insert into your drive again.
STEP 3.
Insert your USB Removable Device into your PC. If the USB Removable Device is full, you will be
prompted to clear files from the USB Removable Device inorder to be able to transfer the iTouch10
software files to the USB Removable Device. You may want to save these files beforehand and clear your
USB Removable Device so that you do not loose important data.
STEP 4.
The USB Installer application should appear after a few seconds and you will have to follow step by step
instructions to transfer the software file from your CD to the USB Removable Device.
If the USB installer applications do not start automatically, you may open your “My Computer” folder and double click
the iTouch10 CD-ROM icon and the application should begin. If Autorun feature is switched off on your PC, you
should start it manually, select your Start button, then go to Run, find the iTouch10 file your PC and select OK.
STEP 5.
Once the file has been transferred to your USB Removable Device, remove the USB Removable device
from your PC and take with you to your JVL touch screen machine.Power off the machine.
STEP 6.
Open the cash door located on the back of the machine.
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© Copyright JVL Corporation 2007
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STEP 7.
Insert your USB Removable device into the USB port.
STEP 8.
Power up the machine.
STEP 9.
Upon start-up, the machine should automatically prompt with NEW VERSION DETECTED on the monitor.
As instructed, press the Setup button to continue. The Setup button is located on the I/O board (black
button next to the Security Key).
STEP 9: At 100% the machine will beep and report SUCCESS!
STEP 10: Remove the CD from the drive and store in a safe place. TURN OFF MACHINE. Disconnect the
USB Removable Device and close the back cash door.
STEP 11: Power On the machine and the machine will now have the new iTouch10 updated software. Enjoy!
If you require any assistance, please contact Technical Support at 1-800-296-6657.
Rev. 11/07
© Copyright JVL Corporation 2007
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