Mobile App User Guide

Mobile App User Guide
Mobile App User Guide
| Contents | 2
Contents
Introduction....................................................................................................................................................... 4
™
OneTouch Reveal mobile app..................................................................................................................................................4
Supported Devices and System Requirements........................................................................................................................... 4
®
Apple Legal Notice...................................................................................................................................................................4
Bluetooth Trademark..................................................................................................................................................................4
Intended Use...............................................................................................................................................................................4
Chapter 1: Getting Started......................................................................................................6
Getting Started............................................................................................................................................................................6
™
Creating your OneTouch Reveal Account............................................................................................................................... 6
Pairing........................................................................................................................................................................................ 6
General instructions for pairing your meter:.................................................................................................................. 7
Chapter 2: App Overview........................................................................................................8
Symbols and Icons used in the App........................................................................................................................................... 8
Navigation Menu...................................................................................................................................................................... 12
Syncing your meter.................................................................................................................................................................. 15
Special Messages......................................................................................................................................................................15
™
Synchronizing data across multiple compatible wireless devices with your OneTouch Reveal Account............................ 15
Chapter 3: Home.................................................................................................................... 16
Home........................................................................................................................................................................................ 17
Data sharing (Share) feature.....................................................................................................................................................18
Readings (14, 30, 90 days)....................................................................................................................................................... 19
Adding meal tags to your readings...........................................................................................................................................19
Adding notes to your readings..................................................................................................................................................19
Averages................................................................................................................................................................................... 19
Patterns...............................................................................................................................................................................20
Recent Events...................................................................................................................................................................20
Adding Events.......................................................................................................................................................................... 20
Add Carbs.................................................................................................................................................................................20
Add Insulin (medication data).................................................................................................................................................. 20
Add Activity............................................................................................................................................................................. 21
Add Reading (manually adding a blood sugar reading)...........................................................................................................21
Chapter 4: Logbook............................................................................................................... 22
Logbook....................................................................................................................................................................................22
Viewing/adding data.................................................................................................................................................................22
Viewing and adding details for each day................................................................................................................................. 22
Viewing Patterns from the Logbook........................................................................................................................................ 23
Chapter 5: Patterns................................................................................................................24
Detecting Patterns.....................................................................................................................................................................24
Viewing Pattern Details............................................................................................................................................................27
Receiving Pattern Messages..................................................................................................................................................... 27
Chapter 6: Graphs................................................................................................................. 29
Graphs...................................................................................................................................................................................... 29
| Contents | 3
Overall Graph........................................................................................................................................................................... 31
Time-of-Day Graph.................................................................................................................................................................. 31
Viewing Patterns on the Overall and Time-of-Day Graphs..................................................................................................... 33
Chapter 7: About Me............................................................................................................. 34
About Me..................................................................................................................................................................................34
Setting your High and Low limits (Meal Tagging Off)........................................................................................................... 35
Setting your High and Low limits (Meal Tagging On)............................................................................................................ 35
Before Meal Limits...................................................................................................................................................... 35
After Meal Limits......................................................................................................................................................... 35
Insulin Therapy.............................................................................................................................................................35
Logbook Schedule........................................................................................................................................................ 35
My Meters........................................................................................................................................................ 37
Settings............................................................................................................................................................. 38
Chapter 8: Reminders............................................................................................................39
Reminders.................................................................................................................................................................................39
Adding a Reminder.................................................................................................................................................................. 39
Creating and deleting Reminders............................................................................................................................................. 39
Receiving Reminders............................................................................................................................................................... 40
Account.............................................................................................................................................................41
Help...................................................................................................................................................................42
Contact Us........................................................................................................................................................ 43
Terms of Use and Privacy Policy................................................................................................................... 44
Chapter 9: Troubleshooting.................................................................................................. 45
Frequently Asked Questions.................................................................................................................................................... 45
App error and other messages.................................................................................................................................................. 46
Data access error...................................................................................................................................................................... 46
The app will not launch............................................................................................................................................................ 46
App and Meter use different Units of Measure........................................................................................................................ 46
Different Target Range.............................................................................................................................................................46
Future Date/Time Readings and Patterns................................................................................................................................. 47
Improper blood sugar value......................................................................................................................................................47
Improper carbohydrate value....................................................................................................................................................47
Improper insulin value..............................................................................................................................................................47
Improper manual blood sugar value......................................................................................................................................... 47
For your healthcare professional (HCP) only...............................................................................................48
About................................................................................................................................................................ 49
| OneTouch Reveal™ mobile app | 4
Introduction
OneTouch Reveal™ mobile app
The OneTouch Reveal™ Application (app) is a diabetes management tool that can help you track your blood sugar from your
wireless device and easily share your readings with your healthcare professional and family members. The app works with
compatible wireless devices such as your iOS phone or tablet. The app supports both Bluetooth® and Bluetooth Smart® wireless
technologies to communicate with OneTouch® Blood Glucose Monitoring Systems.
Key Features:
•
•
•
•
•
•
View simple, colourful visuals of your blood sugar readings.
Add important information about your readings, such as food, exercise or insulin.
Detect HIGH and LOW blood sugar patterns.
Set reminders like when to test and when to take insulin or other medication.
Share your Progress Report and your readings with your healthcare professional.
Keep all of your data in one place.
Support:
•
•
•
Help section within the app.
User Guide (PDF) can be downloaded and printed from www.OneTouch.ca/OneTouchReveal.
We welcome you to contact us for OneTouch Reveal™ app support Monday-Friday, 9am-8pm Eastern, 6am-5pm Pacific, at 1
800 663-5521 or online at www.OneTouch.ca/OneTouchReveal.
Supported Devices and System Requirements
For the latest listing of compatible wireless devices and system requirements, visit www.OneTouch.ca/OneTouchReveal.
Apple® Legal Notice
"Made for iPod touch®", "Made for iPhone®" and "Made for iPad®" mean that an electronic accessory has been designed to connect
specifically to iPod touch, iPhone or iPad, respectively, and has been certified by the developer to meet Apple performance
standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please
note that the use of this accessory with iPod touch, iPhone or iPad may affect wireless performance.
Apple, iPad, iPhone, iPod®, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is
a service mark of Apple Inc.
SM
Bluetooth Trademark
The Bluetooth and Bluetooth Smart word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by
LifeScan, Inc. is under license. Other trademarks and trade names are those of their respective owners.
The use of “Bluetooth” in this owner’s booklet refers to both Bluetooth and Bluetooth Smart.
Intended Use
The OneTouch Reveal™ mobile app is intended for use by people with diabetes to view, track, trend and share data from blood
glucose meters to support diabetes management. The app is available for use on compatible Apple iOS devices, and is designed to
work with wireless OneTouch® blood glucose meters.
| Intended Use | 5
CAUTION: The Bluetooth feature on your meter allows you to send readings to your compatible wireless device. The app
should only be used for a single individual, DO NOT let anyone else use your meter to test their blood sugar. DO NOT
pair another person’s meter with your compatible wireless device.
| Getting Started | 6
Chapter
1
Getting Started
Getting Started
1. Download the OneTouch Reveal™ Mobile Application from the Apple App Store and install it on your compatible wireless
device
2. Start by tapping the app icon
Figure 1: App icon
You must create a OneTouch Reveal™ account to use the app.
3. Tap Create an Account and follow the prompts on the screen
After you have created an account, you can start using the app right away.
4. If you already have a OneTouch Reveal™ account, then simply tap Sign In
You now have the option to pair your meter with your compatible wireless device or you can skip this step and pair the meter and
device later by selecting My Meters from the Navigation Menu.
Creating your OneTouch Reveal™ Account
Your OneTouch Reveal™ Account allows you to view all your data across multiple compatible wireless devices. The account
allows you to back up the data stored in the app and eliminates the need to sync your meters with every wireless device.
Once your account is created, you can access your data from additional compatible wireless devices using this same account. To
use the app on additional compatible mobile devices, install the app on the device and then sign in to your account.
Pairing
Pairing your meter connects your meter to your wireless device and allows them to communicate. You only have to pair your
meter and compatible wireless device once. The meter and device must be within a few feet of each other for successful pairing.
See your meter owner’s booklet for the exact distance and for information about using your meter’s Bluetooth feature.
| Pairing | 7
Multiple meters can be paired with multiple compatible wireless devices. For example, your meter can be paired with a mobile
phone and a tablet. To pair multiple meters with multiple compatible wireless devices, simply repeat the Pairing Instructions for
each meter.
CAUTION: DO NOT pair another person's meter with your compatible wireless device.
General instructions for pairing your meter:
1. Turn the meter Bluetooth feature on
On some meters, the (
) symbol will appear to indicate that Bluetooth is now on.
2. Turn on Bluetooth on your mobile device
3. Tap to open the OneTouch Reveal™ mobile app, and tap Pair Now from the Home screen or tap My Meters in the
Navigation Menu
4. Locate your meter on the screen and make sure the meter serial number displayed in the app matches the one on your meter
5. Tap Connect this meter
6. When prompted by the app, enter the PIN number displayed near the top of your meter screen using the app keypad
7. Wait for your compatible wireless device to indicate that your meter is now “Connected”
Congratulations! You have completed pairing. The meter will be visible in the Paired meters list under My Meters in the
Navigation Menu.
To pair additional meters, tap My Meters in the Navigation Menu and follow steps 1 through 7. Make sure to pair the meters
one at a time.
| Symbols and Icons used in the App | 8
Chapter
2
App Overview
Symbols and Icons used in the App
Table 1: Event icons
Blood Sugar Reading
Carbs
Activity
Insulin
Before Meal
| Symbols and Icons used in the App | 9
After Meal
Table 2: Other icons
Share
Navigation
Table 3: Table icons
Note
Table 4: Notification icons
High Pattern
Low Pattern
| Symbols and Icons used in the App | 10
Table 5: Graph icons
Before Meal High
Before Meal In Range
Before Meal Low
After Meal High
After Meal In Range
After Meal Low
Untagged High
Untagged In Range
Untagged Low
The Home screen displays a summary of your recent blood sugar readings.
| Symbols and Icons used in the App | 11
| Navigation Menu | 12
Navigation Menu
Tap the navigation icon on the Home screen to display the Navigation Menu.
| Navigation Menu | 13
| Navigation Menu | 14
The Navigation Menu provides a quick way for you to access all the major functions of the app.
Home
•
Summary of your blood sugar readings including total readings, averages, testing frequency, patterns and recent events.
Logbook
•
•
Table of your blood sugar readings in the past 365 days.
High and Low blood sugar patterns in the past 14 days.
Patterns
•
High and Low blood sugar patterns in the past 14 days.
Graphs
•
Graphs (14, 30 and 90 day periods) organized by Date and Time of Day.
About Me
•
Personal information including gender, target blood sugar range (high and low limits), insulin use, and logbook schedule.
My Meters
•
•
A list of all meters currently paired with this compatible wireless device and date and time each was last synced with the
device.
Option to pair additional meters.
Settings
•
Options to turn blood sugar patterns, manual entry and time change prompts on or off.
Reminders
•
Option to set helpful alerts to prompt you to take important actions.
Account
•
•
Information about your OneTouch Reveal™ account.
Sync the compatible wireless device with your account.
| Syncing your meter | 15
Help
•
•
Display the Help file if you need assistance while using the app.
Information about Terms of Use and Privacy.
Contact Us
•
Web, Email and Phone customer service contact information.
Syncing your meter
Once you have paired your meter, it is important to make sure that your app and meter are synchronized often so your data is
always up to date.
1. Turn your meter on and make sure that the Bluetooth on your meter is on
2. "Syncing with meter" will appear on the app to let you know the meter is communicating with the app
3. When complete, the app will display the last transferred reading and allow you to add additional details about the reading
NOTE:
•
•
•
•
•
•
You have the option to cancel the data transmission in progress by turning the meter off or by tapping Cancel while the
screen shows “Syncing with meter”.
Any interruption in synchronization will cancel the transmission of all readings.
A pop-up will notify you if the synchronization was not successful.
Blood sugar readings are always displayed in the app using the unit of measure (mmol/L) on your meter.
Readings sent to the compatible wireless device with no date and time stamp will not be stored in the app.
Control solution readings are never displayed in the app.
To ensure a successful synchronization, check the following:
•
•
Meter is correctly paired and is on.
Bluetooth feature on both the meter and compatible wireless device is turned on.
Special Messages
When using the app, prompts may appear to alert you about differences between the meter and app settings. For example, if your
high and low blood sugar range limits set in your meter differ from the ones set in the app, you will be prompted to choose the
range you want applied to your readings in both the app and in the meter. See App error and other messages on page 46 for a
complete list of prompts.
Synchronizing data across multiple compatible wireless
devices with your OneTouch Reveal™ Account
To access the data stored on multiple wireless devices, log in to your OneTouch Reveal™ account on each compatible wireless
device. Any data currently stored in your account will automatically be sent to the wireless device.
| | 16
Chapter
3
| Home | 17
Home
Home
| Data sharing (Share) feature | 18
The Home screen provides a snapshot of your recent activity. Tap any one of the Summary screen options to view additional
information about each one.
Last Sync
Shows details from the last sync, including the meter, and date and time of the sync. Tap on the Last Sync section to see the
readings that were transferred.
Blood Sugar Overview
The bar graph shows the percentage of your recent readings that are:
•
•
•
Below your Low limit in blue
Within your Target Range in green
Above your High limit in red
Swipe left or right to view the other (14, 30, or 90 day) date ranges and tap on the bar to see more details.
See About Me on page 34 for information on setting your limits and Target Range.
Averages
Includes your overall blood sugar average over the past 14, 30 or 90 days, the average number of tests per day, and the number of
readings included in the average.
Swipe left or right to view averages for the other (14, 30, or 90 day) date ranges and tap the averages to see additional details.
Patterns
High and Low blood sugar patterns for the last 14 days. This section only appears if there's a High or Low blood sugar pattern.
Recent Events
The Recent Events section provides you a list of recent activities in reverse chronological order. Tap any individual item to see
additional details.
Data sharing (Share) feature
The data sharing feature lets you share your blood sugar information to others via text or Email.
Data sharing is available only on screens containing the data share icon. Tap the Share icon.
Using the sharing feature, you can share:
•
•
•
Your last blood sugar reading
A PDF formatted progress report including your key blood sugar summaries and statistics and the logbook for 14, 30 or 90
days
A CSV formatted file that displays your blood sugar information in simple table form for 14, 30 or 90 days
NOTE: Sharing options depend on capabilities of the compatible wireless device you are using.
| Readings (14, 30, 90 days) | 19
Readings (14, 30, 90 days)
Blood sugar readings are displayed, organized by date, time of day, along with any associated meal tags. Manually entered
readings (not sent from the meter to the app) are displayed in a handwritten font.
From the Home screen, tap on the bar graph to view the 14, 30 or 90 Day Details.
Swipe up and down to view each day.
Adding meal tags to your readings
To add meal tags to your readings, the Meal Tagging feature must be turned on (see About Me on page 34).
1. Tap any blood sugar reading to display the Edit Reading screen
2. Select Before Meal or After Meal to add a meal tag to this reading
Tap the back button in the upper left corner to save the tag and return to the previous screen.
NOTE:
•
•
•
If meal tagging is on, your Before Meal and After Meal limits may be used to determine if a blood sugar reading should
trigger a Pattern message (see About Me on page 34).
Meal tags can also be added to a reading right after it has been synced with the app.
Use care when adding meal tags to your blood sugar readings. Meal tag information impacts Averages, Patterns, Logbook
and Graphs.
Adding notes to your readings
To add Notes to your readings, the Notes feature must be turned on, see Settings on page 38. Write your notes in the note field
below your reading.
Averages
Tap AVERAGE on the Home screen
Your blood sugar average for the selected data range is calculated for each time period and organized by Before Meal
), After Meal (
), and All Readings. See Logbook Schedule on page 35 for information on setting
(
time periods in the Logbook Schedule, and Adding meal tags to your readings on page 19 for adding meal tags.
NOTE:
•
•
•
Averages provide information from past readings. DO NOT use blood sugar reading averages to make immediate treatment
decisions. Always consult your healthcare professional before making significant changes to your diabetes care plan.
Manually entered readings are included in your averages.
Readings that are HI (above 33.3 mmol/L) or LO (below 1.1 mmol/L) are included in your averages.
| Patterns | 20
Patterns
The number of High or Low Patterns detected after the last sync are displayed.
Recent Events
Events for the past 14 days are displayed by time, starting with the most recent event. Events appear on separate rows and include
readings with any meal tags you've added, food (carbs), activity, and insulin (medication) information.
NOTE: To view Recent Events, swipe up in the Recent Events area on the Home screen.
Tap any event to view additional details about that event and/or make any edits to the information.
Adding Events
Tap + to the right of Recent Events
On the Add Event screen you can add information about food (carbs), insulin (medication), activity, and readings.
NOTE: Only manually entered information, including blood glucose readings, can be edited.
Add Carbs
1. Tap the Carbs icon on the Add Event screen
2. Use the keypad to enter your carbs amount, from 0 to 250 grams
Tap DONE.
3. Check the date and time for this entry
If the date and time displayed for this entry is not correct, tap the date and use the calendar wheel to select a different date and
time. Tap Done.
4. To add a Note to this carbs entry, tap Add Note
5. Tap Save to save this entry
Add Insulin (medication data)
1. Tap the Insulin icon on the Add Event screen
2. Use the keypad to enter your insulin amount, from 0 to 100 units
Entering the units of insulin is required. If you do not want to make an insulin entry, enter zero (0).
Tap DONE.
3. Next, tap Type and then select Rapid, Long, Mix, NPH or Other, depending on the type of insulin taken
4. Check the date and time for this entry
If the date and time displayed for this entry are not correct, tap the date and use the calendar wheel to enter a different date and
time. Tap Done.
5. To add another type of insulin or other medication note to this entry, tap 0 units, select Other, and tap Add Note
6. Tap Save to save this entry
| Add Activity | 21
Add Activity
1. Tap the Activity icon on the Add Event screen
2. Use the pop-up keypad to enter the minutes of activity
Tap DONE.
3. Next, tap Light, Moderate or Intense, based on the intensity of your activity
4. To add a Note to this activity entry, tap Add Note
5. Check the date and time for this entry
If the date and time displayed for this entry are not correct, tap the date and use the calendar wheel to enter a different date and
time. Tap Done.
6. Tap Save to save this entry
Add Reading (manually adding a blood sugar reading)
You can add your blood sugar readings manually using the app.
1. Tap the Blood Sugar Reading icon on the Add Event screen
2. Use the pop-up keypad to enter your blood sugar reading, from 1.1 mmol/L to 33.3 mmol/L
Tap DONE.
Tap HI for readings above 33.3 mmol/L, or if shown as HI on your meter.
Tap LO for readings below 1.1 mmol/L, or if shown as LO on your meter.
3. Check the date and time for this reading
If the date and time displayed for this entry are not correct, tap the date and use the calendar wheel to enter a different date and
time.
Tap Done.
4. Select Before Meal or After Meal to add a meal tag to this reading
5. To add a Note to this reading, tap Add Note
See Adding notes to your readings on page 19 for information on how to add Notes to your blood sugar readings.
6. Tap Save to save this entry
NOTE:
•
•
When viewing blood sugar readings in the app, manually entered readings are displayed in a handwritten font, to
differentiate them from readings sent from the meter.
Manually entered blood sugar readings are NOT used to detect High and Low Patterns.
| Logbook | 22
Chapter
4
Logbook
Logbook
The Logbook automatically organizes your blood sugar readings and lets you see them by day for the past 365 days, starting with
the most recent. Readings are assigned to an Over-Night, Breakfast, Lunch, Dinner, or Bed-Time time period. The 5 time periods
can be changed to fit your personal schedule. See Logbook Schedule on page 35 for information on setting your Logbook time
schedule. Before and After Meal readings are also displayed in separate columns for the Breakfast, Lunch, and Dinner times.
NOTE:
•
•
•
•
•
•
Before and After Meal columns appear only if you are using the Meal Tagging feature.
At least one reading must be tagged Before or After Meal for the reading to appear in the Before Meal or After Meal column.
Untagged readings appear in between before/after meal columns.
The Over-Night and Bed-Time time slots do not separate readings into Before and After Meal columns, even though meal tags
may be assigned to these readings.
Readings that are HI (above 33.3 mmol/L) or LO (below 1.1 mmol/L) are included in the Logbook.
Manually entered readings are displayed with the number in a handwritten font, to differentiate them from results sent from the
meter.
Entries with a curled edge indicate additional readings, and/or information about the reading, are available.
Viewing/adding data
Viewing results
Swipe up to view older readings and swipe down to view more recent readings.
Readings displayed in black are within your Target Range. Readings above your High limit are displayed in red and those below
your Low limit are in blue. See About Me on page 34 for information on setting your limits. Readings above 33.3 mmol/L appear
as HI and readings below 1.1 mmol/L appear as LO.
Only your most recent reading for any given Logbook box is displayed. A curled edge on a particular reading indicates that more
information about the reading is available. Tap any entry in the Logbook box to view details.
Viewing and adding details for each day
1. Tap any date in the left column of the Logbook screen to view the details for that day
Day Detail is a summary of all of that day’s events, including readings, food (carbs), activity and insulin data.
To view all of the information for that day, simply swipe up on the screen.
2. On the Day Detail screen, tap any entry to view or edit details
To make any desired changes to the information, tap a reading or event.
3. Tap + in the upper right to add an event
| Viewing Patterns from the Logbook | 23
Viewing Patterns from the Logbook
1. Tap the Patterns button in the lower left hand corner to view only the readings that are part of a High or Low Pattern
High and Low Patterns are displayed for the most recent 14 days. See Detecting Patterns on page 24 for detailed information
on High and Low Patterns.
Low Pattern readings are connected with a blue line, and a red line connects High Pattern readings. Readings that are not part
of a pattern will appear in a dimmed font. Tapping Patterns again will return you to the Logbook view without patterns.
NOTE:
• If there is more than one Pattern for a given date and time period, only the most recent Pattern is displayed.
• A reading is only included in one Pattern at a time.
2. To view the details of a High or Low Pattern, tap any one of the readings that created the Pattern
Each blood sugar reading is displayed along with any meal tag. Carbs, activity or insulin (medication) data are also displayed,
if the time stamp of these events is within 30 minutes prior to the time of the reading.
3. On the Pattern detail screen, tap any reading to view or edit details
To make any desired changes to the information, see Viewing Pattern Details on page 27.
| Detecting Patterns | 24
Chapter
5
Patterns
Detecting Patterns
| Detecting Patterns | 25
| Detecting Patterns | 26
The app can let you know when your blood sugar readings develop a pattern below the Low limit or above the High limit you set
in the app. Patterns must be ON in Settings.
In the Patterns screen, a red pattern icon identifies a HIGH Pattern and a LOW Pattern is identified by a blue pattern icon.
See About Me on page 34 for information on setting your Low and High limits. Patterns are displayed for the most recent 14-Day
period only.
NOTE:
•
•
•
•
Readings that are HI (above 33.3 mmol/L) and LO (below 1.1 mmol/L) are included in Patterns.
A single blood sugar reading is only included in one Pattern.
Manually entered blood sugar readings are not included in Patterns.
Changing your High and Low limits will impact the Patterns.
Pattern messages provide information from past readings and may help you to identify a need to consider making therapy or
lifestyle adjustments. Always consult your healthcare professional before making significant changes to your diabetes care plan.
After every sync with the meter, the app checks all readings sent from all meters during the past 14 days to detect any new
patterns. Patterns are identified based on the time of day the test was taken. For a group of readings to be considered a Pattern, the
time of day for each reading must be within 3 hours of each other.
High Pattern
A High Pattern message appears when your app detects a minimum of 3 readings within a 5-day period that are over the High limit
set in your app.
Low Pattern
A Low Pattern message appears when your app detects a minimum of 2 readings within a 5-day period that are below the Low
limit set in your app.
NOTE: Patterns can be affected when the time of day is changed in the meter (e.g., meter time updated to reflect Daylight Saving
Time).
What are limits and how are they used?
Limits (Meal tagging off)
Definition
How it Affects Patterns
How Appears in Logbook &
Graphs
Low
The lower limit of your
Target Range
Establishes limit for Low
Patterns
Readings below this limit are
shown in blue
High
The upper limit of your
Target Range
Establishes limit for High
Patterns
Readings above this limit are
shown in red
Limits (Meal tagging on)
Definition
How it Affects Patterns
How Appears in Logbook &
Graphs (when tagged
Before or After Meal)***
Before Meal Low
The lower limit of your
Before Meal Target Range
Establishes limit for Low
Patterns (when reading is
tagged Before Meal)*
Readings below this limit are
shown in blue
Before Meal High
The upper limit of your
Before Meal Target Range
Establishes limit for High
Patterns (when reading is
tagged Before Meal)**
Readings above this limit are
shown in red
After Meal Low
The lower limit for your
After Meal Target Range
Establishes limit for Low
Patterns (when reading is
tagged After Meal)*
Readings below this limit are
shown in blue
| Viewing Pattern Details | 27
Limits (Meal tagging on)
Definition
How it Affects Patterns
How Appears in Logbook &
Graphs (when tagged
Before or After Meal)***
After Meal High
The upper limit for your
After Meal Target Range
Establishes limit for High
Patterns (when reading is
tagged After Meal)**
Readings above this limit are
shown in red
* For untagged readings, the lower of the Before Meal Low and After Meal Low limit is used to detect patterns.
** For untagged readings, the higher of the Before Meal High and After Meal High limit is used to detect patterns.
*** For untagged readings:
•
•
The lower of the Before Meal Low and After Meal Low limit appears in blue.
The higher of the Before Meal High and After Meal High limit appears in red.
CAUTION:
•
•
•
•
DO NOT use Pattern messages to make immediate and/or significant changes to your diabetes care plan without first
consulting your healthcare professional.
DO NOT wait for Pattern messages to treat low or high readings. Always use the current reading on your meter for
immediate treatment decisions.
High and Low Pattern messages are based on High and Low limits you set in the app. These messages are different
than the HI and LO messages that appear when your blood sugar reading is above 33.3 mmol/L or below 1.1 mmol/L.
DO NOT let anyone else use your OneTouch® meter to test their blood sugar. Your Patterns may be affected if you
allow other people to use your meter and those readings are sent to the app. Your meter is for single patient use only.
Viewing Pattern Details
1. On the Patterns screen, tap any pattern message to view details about the individual readings that triggered the Pattern
Each blood sugar reading is displayed along with any meal tag. Carb, activity or insulin (medication) data are also displayed, if
the time stamp of these events is within 30 minutes prior to the time of the reading.
2. Tap any reading to view any notes that were added
See Adding notes to your readings on page 19 for information on adding Notes to blood sugar readings.
3. Tap Patterns to return to the previous screen
Receiving Pattern Messages
When the app detects a Low or High Pattern, a notification will appear on the Home screen.
Tap the Patterns section on the Home screen or Patterns on the Navigation Menu to view your new patterns.
NOTE:
•
When more than one Pattern is detected by the app, the Home screen will notify you that multiple High or Low Patterns were
detected.
To be sure that High/Low Pattern messages appear when appropriate:
•
•
•
•
Make sure readings are sent to the app from all meters frequently, so that Patterns are detected on a timely basis. Readings
cannot trigger a Pattern message until they are sent to the app. When readings older than 14 days are synced with the app, they
will not trigger a Pattern message.
Meal tag your readings carefully. When you change a meal tag, the app reviews all readings to see if a new Pattern should
appear or an existing Pattern removed.
Be sure your High and Low limits are set carefully (see About Me on page 34). Changing your limits will impact Patterns.
Test when you are feeling high or low.
| Receiving Pattern Messages | 28
•
Be sure the date and time set in your compatible wireless device and meter is set correctly. An incorrect time stamp can impact
your Patterns. You may want to update the time in your meter if you change time zones (see Settings on page 38). If you take
insulin, talk with your healthcare professional about changing the time in your compatible wireless device when traveling.
Chapter
6
Graphs
Graphs
| Graphs | 30
| Overall Graph | 31
Blood sugar readings for the most recent 14, 30, and 90 days appear in two separate graphs, one that displays readings by date
(Overall) and the other by hour of the day (Time-of-Day). You can pinch to zoom in on specific details on the graph.
Overall Graph
Tap 14 Days, 30 Days or 90 Days to see the desired date range.
In the 14-Day example, readings for the past 14 days appear as symbols on the graph, organized by date. The date appears on the
horizontal axis and the reading value (up to 33.3 mmol/L) appears on the vertical axis. Readings in between your High and Low
limits (within your Target Range) are green and appear within the shaded horizontal band. Readings above your High limit are red
and readings below your Low limit are blue. Red and blue horizontal lines indicate the High and Low limits of your Target Range.
A dotted red line indicates the Before Meal High limit. See About Me on page 34 for information on setting your limits.
For a Key to the symbols used in the graph, tap the information symbol located at the bottom left corner of the screen. Or, see
Symbols and Icons used in the App on page 8 for a table of graph symbols.
1. Swipe left and right to view all of the dates in the selected range
2. Tap any individual reading on the graph to view details about that reading
Each blood sugar reading detail is displayed along with any meal tag. Carbs, activity or insulin (medication) data are also
displayed, if the time stamp of these events is within 30 minutes prior to the time of the reading.
Time-of-Day Graph
| Time-of-Day Graph | 32
| Viewing Patterns on the Overall and Time-of-Day Graphs | 33
Tap 14 Days, 30 Days or 90 Days to see the desired date range.
In the 14-Day example, readings appear as symbols on the graph, organized by hour of day. The time of day appears on the
horizontal axis and the reading value appears on the vertical axis. Readings in between your High and Low limits (within your
Target Range) are green and appear within the shaded horizontal band. Readings above your High limit are red and readings below
your Low limit are blue. Red and blue horizontal lines indicate the High and Low limits of your Target Range. A dotted red line
indicates the Before Meal High limit. See About Me on page 34 for information on setting your limits.
For a Key to the symbols used in the graph, tap the information symbol located at the bottom left corner of the screen. Or, see
Symbols and Icons used in the App on page 8 for a table of graph symbols.
1. Swipe left and right to view all of the hours in the complete 24-hour period
2. Tap any individual reading on the graph to view details about the test
Each blood sugar reading detail is displayed along with any meal tag. Carbs, activity or insulin (medication) data are also
displayed, if the time stamp of these events is within 30 minutes prior to the time of the reading.
Viewing Patterns on the Overall and Time-of-Day Graphs
1. Tap Patterns at the bottom of the graph to highlight the readings that are part of a High or Low Pattern
Low Pattern readings are connected with a blue line and a red line connects High Pattern readings. Readings that are not part of
a pattern will appear dimmed. Tapping Patterns again will return you to the classic graph view.
2. To view the details of a HIGH or LOW Pattern, tap any one of the readings that is part of the Pattern
| About Me | 34
Chapter
7
About Me
About Me
You can customize several app settings to display information according to your personal preferences.
Gender
You have the option to indicate your gender.
Range (High and Low blood sugar limits)
Your overall Range is defined by a High and a Low blood sugar limit, values that impact how readings are displayed in the app.
The number of limits you set depends on whether meal tagging is turned on or off.
NOTE: The High and Low limits you set in the app may be different than the one you set in your meter. If the app detects a
difference between the two, it will prompt you to choose either the meter or app target range for storing your readings in the meter
and viewing your readings in the app. Once the range is chosen, both the meter and app will use the same target range.
CAUTION: Be sure to talk to your healthcare professional about the high and low blood sugar limits that are right for you.
When selecting or changing your limits, you should consider other factors such as your lifestyle and diabetes therapy.
Never make significant changes to your diabetes care plan without consulting your healthcare professional.
High and Low Limits (Meal Tagging Off)
A single High and Low limit is set.
•
Readings above the High limit will appear in red and readings below the Low limit will appear in blue.
Meal Tagging
Meal Tags are notes that you can add to a blood sugar reading to indicate if the reading was taken before or after meal. The Meal
Tagging feature must be turned on for you to be able to add a Before Meal or After Meal tag to your readings.
NOTE:
•
•
Changing a meal tag on a reading may affect the detection of a Pattern.
Meal tags can affect your Before and After Meal Averages. Be sure to tag your readings carefully.
High and Low Limits (Meal Tagging On)
A Before Meal High and After Meal High limit are set and a Before Meal Low and After Meal Low limit are set.
•
•
Readings above the Before and After Meal High limit will appear in red and readings below the Before and After Meal Low
limit will appear in blue.
Changing your Before Meal High and Low limits in the app will affect your Patterns.
| Setting your High and Low limits (Meal Tagging Off) | 35
Setting your High and Low limits (Meal Tagging Off)
1. Tap Overall under the range indicator bar. The Low Limit screen appears
2. Scroll to the desired limit
The app default setting for your Low limit is 3.9 mmol/L.
3. Tap the arrow to the right of Low Limit and repeat step 2 to set your High Limit
The app default setting for your High limit is 10.0 mmol/L.
4. When both range limits are set, tap Done
Setting your High and Low limits (Meal Tagging On)
Before Meal Limits
1. Tap Before Meal under Meal Tagging. The Before Meal Low Limit screen appears
2. Scroll to the desired limit
The app default setting for your Before Meal Low limit is 3.9 mmol/L.
3. Tap the arrow to the right of Low Limit and repeat step 2 to set your Before Meal High Limit
The app default setting for your Before Meal High limit is 7.2 mmol/L.
4. When both range limits are set, tap Done
Your new Before Meal range limits now appear on the About Me screen.
After Meal Limits
1. Tap After Meal under Meal Tagging. The After Meal Low Limit screen appears
2. Scroll to the desired limit
The app default setting for your After Meal Low limit is 3.9 mmol/L.
3. Tap the arrow to the right of Low Limit and repeat step 2 to set your After Meal High Limit
The app default setting for your After Meal High limit is 10.0 mmol/L.
4. When both range limits are set, tap Done
Your new After Meal range limits now appear on the About Me screen.
NOTE: Whenever you turn meal tagging off, your Before and After Meal range limits will return to the default setting.
Insulin Therapy
Choose your usual form of insulin delivery. Select None if you do not use insulin.
Logbook Schedule
Readings in the Averages and Logbook screens are assigned to one of five time periods: Overnight, Breakfast, Lunch, Dinner, or
Bedtime. You can customize each time period to fit your personal schedule.
1. To change the start and end time for each slot, swipe up on the About Me screen until Time of Day for Logbook appears
The time slots are colour-coded: Overnight, Breakfast, Lunch, Dinner and Bedtime.
NOTE: Midnight is both the End time for Bedtime and the Start time for Overnight, and cannot be changed.
| Setting your High and Low limits (Meal Tagging On) | 36
2. On the Time of Day for Logbook wheel, tap and hold the small white circle between the Overnight and Breakfast time slot
3. Slowly slide the circle around the wheel to set the start time for your Breakfast time slot
The Overnight end time slot changes as the circle moves around the wheel.
4. Lift your finger from the screen when the desired time appears
The End time for your Overnight and the Start time for your Breakfast time slots are now set.
Repeat this step to set your Start and End time for the Lunch, Dinner and Bedtime time slots.
5. When finished, tap the navigation icon to return to the Navigation Menu
My Meters
View all meters currently paired with this compatible wireless device along with the date and time each was last synced with the
device. This allows you to keep track of your data transfers and will help you ensure all desired meter data is synced with the
compatible wireless device on a timely basis.
Pair additional meters with this compatible wireless device.
| | 38
Settings
Some of the app features can be turned on or off, depending on your needs.
NOTE: The default setting for all of the menu options is ON. Tap the buttons on the right of the screen to turn each feature ON or
OFF.
Patterns
The Patterns feature must be turned on for you to be able to receive High and Low Pattern messages and view High and Low
Patterns in the Logbook and Graphs.
NOTE: Be sure the date and time are set correctly in your compatible wireless device before using the High/Low Patterns feature.
Notes
Enter and view Notes about your blood sugar readings and other events.
Carbs
Enter and view food (carbs) data.
Activity
Enter and view activity information, including duration and intensity.
Insulin
Enter and view insulin data, as well as notes on other types of medicine.
NOTE: When Notes, Carbs, Activity, or Insulin are turned off, they will not appear as options on the Add Event screen.
Time Change Prompt
The app can prompt you to update the time in your meter to match the time in your compatible wireless device whenever the time
difference between the two is greater than 15 minutes. The following message will appear on the app:
You can turn the Time Change prompt ON or OFF. If you turn this feature ON, the Meter Time Difference message will appear.
You have the option to update the time in the meter or leave the current meter time in effect.
If you turn this feature OFF, the Meter Time Difference message will not be displayed. The app will always automatically update
the time in the meter to match the compatible wireless device when the difference between the two exceeds 15 minutes. For
example, when Daylight Saving Time occurs, the time in your meter will be automatically updated by the app.
There may be instances when you do not want the app to automatically update the time in the meter. For example, you may be
traveling to a different time zone for a short time and plan to maintain your diabetes treatment schedule based on your home time
zone. Or, you may live near a time zone boundary and frequently move back and forth between time zones. In cases like these, you
may want to control when the app updates the time in your meter. To prevent the app from automatically updating the time in your
meter, make sure the Time Prompt Setting is turned ON.
If you take insulin, talk with your healthcare professional about setting the Time Change Prompt to best suit your needs when
traveling.
If the time difference between the meter and compatible wireless device is 15 minutes or less, the time in the meter will always be
automatically updated to match the compatible wireless device, even if the Time Change Prompt is ON. No Meter Time Difference
message will appear.
NOTE:
•
•
•
Updating the date and time in your meter has no effect on the time (or date) stamp applied to readings already stored in the
meter memory. The new date and time will only be applied to new readings.
Changing the date and time in the meter can affect your Patterns. See Detecting Patterns on page 24 for more information.
If you want the meter to reflect the same time of day as the app after changing time zones, be sure to sync the meter and app
when you reach the new time zone.
When finished with your Settings, tap the navigation icon to return to the Navigation Menu.
Chapter
8
Reminders
Reminders
You can set personal reminders in the app to prompt you to test, snack, exercise and complete other important actions. Reminders
are set to prompt you on a particular date and time, and can be set to repeat on a regular basis. Reminders work much like the other
reminders you set on your compatible wireless device.
NOTE: Several types of Reminders are predefined in the app.
Adding a Reminder
1. Tap Reminders on the Navigation Menu to display the Reminders screen
2. Tap the + button to set a Reminder
The Choose Reminder screen appears with a list of predefined Reminders.
3. Tap on the right arrow to select a Reminder from the list
The Set Reminder screen appears.
4. If the date and time for this Reminder are not correct, tap the Date
Use the calendar wheel to set a new date and time of day, and tap Done.
5. To set how often the Reminders will occur, tap Repeat
Make your selection and tap Done.
Your options are:
Never (Default setting)
Daily
Weekly
Monthly
Annually
6. Tap Save to save this Reminder
The Reminder now appears on the Reminders screen. Tap the Reminder to view or delete the scheduled Reminder.
Creating and deleting Reminders
1. Tap Reminders on the Navigation Menu to display the Reminders screen
2. Tap the + button
3. On the Choose Reminder screen, tap the New Reminder button to add a custom Reminder name
4. Tap Save when finished
| Receiving Reminders | 40
The new Reminder name will appear on the Choose Reminder screen.
To remove a Reminder from the Choose Reminder screen, tap Edit, then tap the red circle next to the Reminder. Tap Delete,
then Done.
Receiving Reminders
Your compatible wireless device will display the Reminder at the appropriate date and time. Tap View to see details about the
Reminder or Cancel to dismiss.
NOTE: The app notification must be turned on in the mobile device to receive Reminders.
Account
On the OneTouch Reveal™ Account screen, you can do the following:
•
•
•
Disconnect or reconnect with your OneTouch Reveal™ account.
Manually sync with your account.
View last sync information.
| | 42
Help
For your reference, this complete User Guide is included in the app as Help.
1. Tap Help on the Navigation Menu to display the Help Table of Contents
2. Tap any Table of Contents entry to go directly to that section or type in any topic in the search bar and tap search
Contact Us
If you have reviewed the Help section and still have questions, you can contact us by selecting the Contact Us option on the
Navigation Menu.
| | 44
Terms of Use and Privacy Policy
Information regarding requirements when using the OneTouch Reveal™ mobile application.
Chapter
9
Troubleshooting
Frequently Asked Questions
Q. Why can’t I change the blood sugar reading in Edit Readings?
A. Blood sugar readings sent from a meter to the app cannot be changed. You can only change the value of manually entered
readings.
Q. Why can’t I change the date or time of a blood sugar reading in Edit Readings?
A. The date and time of readings sent from a meter to the app cannot be changed. You can only change the date and time of
manually entered readings.
Q. Why don’t I see the Before Meal and After Meal buttons?
A. Tagging may be turned OFF. Go to About Me > Meal Tagging and make sure Meal Tagging is turned ON.
Q. Why don’t I see any Patterns?
A. Patterns may be turned OFF. Go to Settings > Patterns and make sure High/Low Patterns is turned ON. Be sure to tag readings
carefully.
Q. Why can’t I add Notes?
A. Notes may be turned OFF. Go to Settings > Notes and make sure Notes is turned ON.
Q. Why don’t I see icons for Carbs, Insulin, or Activity on the Add Event screen?
A. These features may be turned OFF. Go to Settings > Carbs, Activity or Insulin and make sure the desired ones are turned ON.
Q. Why don’t I see the Meter Time Difference prompt anymore?
A. The Time Change Prompt may be turned OFF. Go to Settings > Time Change Prompt and make sure this feature is turned
ON. When it is ON and the meter clock differs from the time in the compatible wireless device by more than 15 minutes, you will
be asked if you want to update the time in your meter. When it is OFF, the meter clock is automatically changed to match the
compatible wireless device (this does not change the date and time of previous blood sugar readings). See Settings on page 38 for
more information.
Q. What is the difference between readings that are displayed as red and blue numbers, and others that are displayed as HI
and LO?
A. Red (high) and blue (low) numbers appear when your blood sugar readings are outside your Target Range. HI or LO appears
when a reading is outside the range the meter can accurately measure (above 33.3 mmol/L or below 1.1 mmol/L).
Q. How do I pair the meter with my compatible wireless device?
A. Follow the pairing instructions in this Owner’s Booklet. See General instructions for pairing your meter: on page 7.
Ensure that:
•
•
•
The batteries in both the device and the meter are sufficiently charged.
The Bluetooth feature on both the meter and device is on.
No other devices with the Bluetooth feature are active near the compatible wireless device.
| App error and other messages | 46
If the compatible wireless device fails to find the meter, check the screen on the meter to confirm that the Sync icon is blinking. If
the Sync icon is not blinking, then another wireless device with the Bluetooth feature may be causing interference. Turn the meter
off and then try again in a few minutes.
App error and other messages
The app displays messages when you have entered invalid data, and to prompt you to check certain app settings, when necessary.
Data access error
What it means
The app is unable to access requested data.
What to do
You may be able to restore your data from your OneTouch Reveal™ Account. Uninstall the app, re-install it, and log into your
OneTouch Reveal™ Account again.
The app will not launch
What it means
The OneTouch Reveal™ Mobile App is corrupted.
What to do
Re-install the app.
App and Meter use different Units of Measure
What it means
The meter you are pairing with the compatible wireless device uses a different unit of measure than the one used in the app.
What to do
Please use a meter that is compatible with the unit of measure used in the app.
Different Target Range
What it means
The target range set in the meter is different than the one set in the app.
What to do
Confirm the target range you want to use for both the meter and the app.
| Future Date/Time Readings and Patterns | 47
Future Date/Time Readings and Patterns
What it means
One or more records in your meter are stamped with a future date and/or time.
What to do
Update time and date settings in the meter by syncing with the app. Discard these readings, if desired.
Improper blood sugar value
What it means
You have entered a blood sugar value that is either above or below the allowable range.
What to do
Tap OK and enter a different blood sugar value that is between 1.1 and 33.3 mmol/L.
Improper carbohydrate value
What it means
You have entered a carbohydrate amount that is above the allowable value of 250 grams.
What to do
Tap OK and enter a value from 0 (zero) up to 250 grams.
Improper insulin value
What it means
You have entered an insulin amount that is above the allowable value of 100 units.
What to do
Tap OK and enter a value from 0 (zero) up to 100 units.
Improper manual blood sugar value
What it means
You have manually changed a blood sugar result to a value that is either above or below the allowable range.
What to do
Tap Undo to display the result that appeared before you changed it. Or, press OK to enter a new value between 1.1 and
33.3 mmol/L.
| | 48
For your healthcare professional (HCP) only
Patterns
High and Low Pattern messages appear when the app detects a pattern of blood sugar readings that repeatedly fall above the High
or below the Low limits your patient sets in the app. See About Me on page 34 for information on setting High and Low limits.
Patterns for the most recent 14 days are displayed.
NOTE:
•
•
•
•
Test results that are HI (above 33.3 mmol/L) and LO (below 1.1 mmol/L) are included in Patterns.
Any single blood sugar reading can be included in only one Pattern.
Manually entered blood sugar readings are not included in Patterns.
Changing the High and Low limits will reset the Patterns. When either limit is changed, the app will reevaluate blood sugar
readings in order to determine new Patterns.
Definition of High and Low Patterns:
1. High Pattern – a minimum of 1 reading that is above the High limit on 3 separate days out of the last 5 days, all within a 3hour period.
2. Low Pattern – a minimum of 1 reading that is below the Low limit on 2 separate days out of the last 5 days, all within a 3hour period.
These pattern definitions are consistent with accepted clinical literature1-3.
1. Nathan D., Buse J., Davidson M., Heine R., Holeman R., Sherwin R., Zenman B. (2009). Medical Management of
Hyperglycæmia in Type 2 Diabetes: A Consensus Algorithm for the Initiation and Adjustment of Therapy; A Consensus Statement
of the American Diabetes Association and the European Association for the Study of Diabetes. Diabetes Care Vol. 32, pp 1-11.
2. International Diabetes Centre; (2008). Insulin Basics (Second Edition). 3800 Park Nicolett Boulevard, Minneapolis, pp 82-84.
3. Hirsch B., Bergenstal R., Parkin C., Wright E. Jr., Buse B. (2005). A Real-World Approach to Insulin Therapy in Primary Care
Practice Clinical Diabetes Vol. 23(2).
About
©
2014 LifeScan, Inc.
AW# 06935001A
Manufactured by:
LifeScan Europe
Division of Cilag
GmbH International
Gubelstrasse 34
6300 Zug
Switzerland
The OneTouch Reveal™ Mobile App software program is copyrighted and also covered under U.S. Design Patent No. USD709901
as well as corresponding patents in other jurisdictions. A download of the software or its purchase does not act to grant a use
license under such patent to any other LifeScan products.
Rev.: 12/2014
| Index | 50
Index
A
Low Pattern message 24, 27
About Me 14
About me (app settings) 34, 35
Account 14, 41
Activity (adding) 21
Adding a Reminder 39
Adding Events 20
After Meal High limit 35
After Meal Low limit 35
App error messages 46
Averages 19
M
B
Before Meal High limit 22, 24, 27, 31, 34, 35, 45, 48
Before Meal Low limit 35
Bluetooth feature 6, 45
C
Carbs (adding) 20
Contact Us 15, 43
Creating your account 6
Custom Reminder, creating 39
Custom Reminder, deleting 39
D
Data sharing feature 18
E
Emailing data 18
G
Getting Started 6
Graphs 14, 29
H
Help 14
Help feature 42
High limit 22, 31, 34, 35
High Pattern message 24, 27
Home 14, 17
I
Icons 8
Insulin (adding) 20
Insulin Therapy 35
Intended Use 4
Introduction 4
L
Logbook 14, 22
Low limit 22, 24, 27, 31, 34, 35, 45, 48
Meal tagging 19
My Meters 14, 37
N
Navigation Menu 12
Notes (adding) 19
O
Overall Graph 29, 31
P
Pairing 6, 7
Pattern messages 24, 27
Patterns 14, 20, 23, 24, 27, 33
R
Readings (14, 30, 90 days) 19
Receiving Reminders 40
Recent Events 20
Reminders 14, 39
S
Settings 14, 38
Settings (About me) 34, 35
Supported Devices 4
Symbols 8, 31
Syncing 15
System Requirements 4
T
Target Range (High and Low limits) 31, 34, 35
Terms of Use and Privacy Policy 44
Time of day (time slots) 22
Time of Day Graph 29
Time-of-Day Graph 31
Troubleshooting 45
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