Philips 2GB Flash MP3 Player, SA2840/02, GoGear Flash Audio Player 4GB, SA2820/02 User manual

Philips 2GB Flash MP3 Player, SA2840/02, GoGear Flash Audio Player 4GB, SA2820/02 User manual
Congratulations on your purchase
and welcome to Philips!
To fully benefit from the support that
Philips offers, register your product
Digital audio player
Need help?
Please visit
where you can access a full set of supporting materials such as user manual, the
latest software updates and answers to frequently asked questions.
Important safety information
Your new player
What’s in the box
Register your product
Getting started
Overview of controls and connections
Main menu
Connect and charge
Use the supplied USB cable
Battery level indication
Disconnect your player safely
Turn on and off
Navigate the menu
Lock slider
Detail operation
Music mode
Find your music
Limit the volume
Play recordings
Delete your recording
Upload recordings to the computer
Equalizer custom settings
Use your player to store and carry data files
Update your player
Manually verify software status
Technical data
Frequently asked questions
1 Important safety information
General maintenance
To avoid damage or malfunction:
• Do not expose the player to excessive heat caused by heating equipment or direct
• Do not drop your player or allow objects to fall on your player.
• Do not allow your player to be submerged in water. Do not expose headphone socket or
battery compartment to water, as water entering the set may cause major damage.
• Do not use any cleaning agents containing alcohol, ammonia, benzene, or abrasives as
these may harm the set.
• Active mobile phones in the vicinity may cause interference.
• Back up your files. Please ensure that you retain the original files you have downloaded to
your device. Philips is not responsible for any loss of data if the product becomes damaged
or not readable / legible.
• Manage (transfer, delete, etc.) your music files only with the supplied music software to
avoid problems!
About operating and storage temperatures
• Operate in a place where temperature is always between 0 and 35ºC (32 to 95ºF)
• Store in a place where temperature is always between -20 and 45ºC (-4 to 113ºF)
• Battery life may be shortened in low temperature conditions.
Replacement parts/accessories
Visit to order replacement parts/accessories.
Hearing Safety
Listen at a moderate volume.
• Using headphones at a high volume can impair your hearing. This product can
produce sounds in decibel ranges that may cause hearing loss for a normal person,
even for exposure less than a minute. The higher decibel ranges are offered for
those that may have already experienced some hearing loss.
• Sound can be deceiving. Over time your hearing “comfort level” adapts to higher volumes
of sound. So after prolonged listening, what sounds “normal” can actually be loud and
harmful to your hearing. To guard against this, set your volume to a safe level before your
hearing adapts and leave it there.
To establish a safe volume level:
• Set your volume control at a low setting.
• Slowly increase the sound until you can hear it comfortably and clearly, without distortion.
Listen for reasonable periods of time:
• Prolonged exposure to sound, even at normally “safe” levels, can also cause hearing loss.
• Be sure to use your equipment reasonably and take appropriate breaks.
Be sure to observe the following guidelines when using your headphones.
• Listen at reasonable volumes for reasonable periods of time.
• Be careful not to adjust the volume as your hearing adapts.
• Do not turn up the volume so high that you can’t hear what’s around you.
• You should use caution or temporarily discontinue use in potentially hazardous situations.
• Do not use headphones while operating a motorized vehicle, cycling, skateboarding, etc.; it
may create a traffic hazard and is illegal in many areas.
Important (for models supplied with headphones):
Philips guarantees compliance with the maximum sound power of its audio players as
determined by relevant regulatory bodies only with the original model of provided
headphones. In case this one needs replacement, we recommend that you contact your
retailer to order a model identical to that of the original, provided by Philips.
Copyright information
All other brands and product names are trademarks of their respective companies or
Unauthorized duplication of any recordings whether downloaded from the Internet or made
from audio CDs is a violation of copyright laws and international treaties.
The making of unauthorized copies of copy-protected material, including computer
programmes, files, broadcasts and sound recordings, may be an infringement of copyrights
and constitute a criminal offence. This equipment should not be used for such purposes.
The Windows Media and the Windows logo are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
Data logging
Philips is committed to improving the quality of your product and enhancing the Philips user
experience. To understand the usage profile of this device, this device logs some info / data
to the non-volatile memory region of the device. These data are used to identify and detect
any failures or problems you as a user may experience while using the device. The data
stored, for example, will be the duration of playback in music mode, duration of playback in
turner mode, how many times battery low was encountered, etc. The data stored do not
reveal the content or media used on the device or the source of downloads. The data stored
on the device are retrieved and used ONLY if the user returns the device to the Philips
service centre and ONLY to simplify error detection and prevention. The data stored shall
be made available to user on user’s first request.
Disposal of your old product
Your product is designed and manufactured with high quality materials and
components, which can be recycled and reused.
When this crossed-out wheeled bin symbol is attached to a product, it means the
product is covered by the European Directive 2002/96/EC.
Please be informed about the local separate collection system for electrical and electronic
Please act according to your local rules and do not dispose of your old product with your
normal household waste. The correct disposal of your old product will help prevent potential
negative consequences to the environment and human health.
The build-in rechargeable battery contains substances that may pollute the environment.
Always hand the appliance in at an official collection point to remove the battery before
discarding the appliance. Battery should be disposed of at an official collection point.
Modifications not authorized by the manufacturer may void user authority to operate this
Notice for USA
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications.
SA2810 SA2811 SA2815
SA2816 SA2820 SA2821
SA2825 SA2826 SA2840
SA2841 SA2845 SA2846
SA2880 SA2881 SA2885
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
- Relocate the receiving antenna.
- Increase the separation between equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Notice for Canada
This Class B digital apparatus complies with Canadian ICES-003.
The set complies with the FCC-Rules, Part 15 and with 21 CFR 1040.10. Operation is subject
to the following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received, including interference that may cause
undesired operation.
Notice for the European Union
This product complies with the radio interference requirements of the European Union.
2 Your new player
With your newly purchased player, you can:
• play MP3 and WMA
• record with built-in microphone
2.1 What’s in the box
The following accessories are included with your player:
Philips GoGear audio video player
USB cable
Neck strap
Quick start guide
1 Install
2 Connect
and Charge
3 Transfer
4 Enjoy
Quick start guide
CD-ROM containing Philips Device Manager,
User Manual and Frequently Asked Questions
2.2 Register your product
We strongly recommend that you register your product in order to gain access to free
updates. To register your product, please log on to so that we
can inform you as soon as new updates become available.
3 Getting started
3.1 Overview of controls and connections
A p
B y / 2;
- VOL +
Headphone jack
On / Off
Play/Record / Pause
Confirm selection
Back one level (hold to return to root menu)
Increases/decreases volume (hold to increase/decrease fast)
Hold slider to lock/unlock all keys (except -Vol+)
USB connector
Record (long press)
Skip back (hold to quick skip)
Skip forward (hold to quick skip)
Scrolls up/down (hold to quick scroll)
3.2 Main menu
Folder view
Play your digital music tracks
Create or listen to recordings
View files in folders
Customize the settings of your player
3.3 Install
Important Make sure to install the software provided in the supplied CD for music
System requirements:
Windows 2000, XP or Vista
Pentium III 800MHz processor or higher
500MB hard disk space
Internet connection (preferable)
Microsoft Internet Explorer 6.0 or later
USB port
1 Insert the CD supplied with your product into the CD ROM drive of your PC.
2 Follow the on-screen instructions to complete the installation of Philips Device
3 If the installation program does not start automatically, browse the CD contents with
Windows Explorer and double click on the file ending with .exe.
Lost your CD? Don’t worry, you can download the CD contents from
This feature is available only in some regions.
3.4 Connect and charge
When you connect the player to the PC, it automatically charges.
3.4.1 Use the supplied USB cable
1 Before you use the player for the first time, charge it for at least 5 hours.
> The battery1 has a 100% charge after 4 hours and an 80% charge after 2 hours.
2 Connect the supplied USB cable to the mini USB port at the bottom of the player, the
other end to your PC.
> The player will start to charge as soon as it is connected to your PC.
Note The player is fully charged when the charging animation stops and
displayed. Your fully charged player will allow up to 20 hours1 of music playback.
3.4.2 Battery level indication
The approximate power levels of your battery are indicated as follows:
Two-thirds full
Half full
Note When the batteries are almost empty, the low battery screen
blinks. The
player saves all settings and unfinished recordings and switches off in less than 60 seconds.
Rechargeable batteries have a limited number of charge cycles. Battery life and number of
charge cycles vary by use and settings.
3.5 Transfer
The player appears as a USB mass storage device in Windows Explorer. You can organize
files, and transfer music to your player during USB connection.
1 Click and highlight one or more songs to transfer between the player and the computer.
2 Use drag and drop actions to complete your transfer.
Tip To transfer music CDs to the player use software such as Musicmatch Jukebox or
Windows Media Player, rip (convert) the songs on your music CD into MP3/WMA files.
Copy the files into the digital audio player via Windows Explorer. Free versions of these
programs can be downloaded from the internet.
3.5.1 Disconnect your player safely
1 Exit any active application working with your player.
2 Remove your player safely by clicking
in the task tray shown in your PC.
3.6 Enjoy
3.6.1 Turn on and off
To turn on, press y/2; until the display shows the Philips logo.
To turn off, press and hold y/2; until the display shows ‘Bye’.
Tip If the player is idle and no button is pressed for 10 minutes, it switches off
3.6.2 Navigate the menu
Your player has an intuitive menu navigation system to guide you through various settings
and operations.
Return to previous menu
Return to main menu
Browse through menus
Scroll through a list
Select an option
Press and hold
Press 2; or
Press 3 or 4
Press 2;
3.6.3 Lock slider
The player has a lock switch to prevent any accidental operation.
1 To lock the buttons when you play, move the lock slider to position
> All buttons except -VOL+ are locked and the display shows .
2 To unlock the buttons again, move the lock slider to position
4 Detail operation
4.1 Music mode (also play mode for recordings)
Your player supports MP3 and WMA formats.
4.1.1 Control
The player offers the following music mode options:
Play / Pause music
Skip to next audio file
Return to previous audio file
Fast forward
Fast rewind
Return to browsing menu
Increase volume
Decrease volume
Press 2;
Press 2
Press 1
Press and hold 2
Press and hold 1
Long/short press
Press VOL +
Press VOL -
4.1.2 Find your music
1 From the main menu, select
to enter music mode.
The player offers the following menu options:
All songs
Alphabetically listed tracks
Alphabetically listed artists
Alphabetically listed albums
Alphabetically listed albums
Tracks listed in album order
Tracks listed in
album order
2 Press 3 or 4 to scroll through the list.
3 Press 2; to select or press
to return to previous level.
4 Press 2; to play.
Note This player does not support copyright protected (Digital Rights Management –
DRM) WMA songs bought from the Internet.
4.1.3 Limit the volume
Listening to loud sounds for longer than a moment can be harmful to the listener. You can
set the volume level of the player to suit your preferences:
1 From the main menu, select Settings > Sound settings > Volume limit > Set.
2 Press Vol- or Vol+ to adjust the level.
3 Press 2; to set.
> When you set a volume limit, you can no longer exceed the set volume, even if you press the
Vol+ button.
To enable maximum volume again, set the volume limit back to maximum or turn off,
select Settings > Sound settings > Volume limit > Off.
4.2 Recordings
You can record audio with the player. The section Overview of controls and
connections shows you the location of the microphone.
1 Long press REC from all screens except Radio
> The player records and shows the recording display.
2 Press 2; to pause.
3 Press
to stop and save the recording.
> Your recording will be saved on the player. (Filename format: VOICEXXX.WAV where XXX
is the recording number which will be automatically generated.)
4 You can find this file under
> Voice.
Note To record FM radio, see section Radio.
4.2.1 Play recordings
From the main menu, select
> Voice.
1 Select the recording you want to hear.
2 Press 2; to confirm.
4.2.2 Delete your recording
Use your computer when you delete recordings on the computer.
1 Connect the player to the computer.
2 Select the player in Window Explorer.
3 Select Recordings > Voice.
4 Select the files your want to delete and press Delete on the computer.
Tip You can delete recordings from the play screen by holding 4.
4.2.3 Upload recordings to the computer
1 Connect the player to your computer.
2 Select the player in Windows Explorer.
3 Select Recordings > Voice or FM radio1.
4 Copy and paste the recordings to any desired location on the computer.
4.3 Settings
You can set preferences in your player to suit your needs.
1 Press
and select
2 Press 3 or 4 to select an option.
3 Press 2; to go to next level or
to return to previous level.
4 Press 2; to confirm your selection.
5 Press
to exit the Settings menu
In the Settings menu, the following options are available:
Play mode
Sound settings
Backlight timer
Screen saver
Factory settings
Further Options
Off / Repeat 1 / Repeat all / Shuffle all / Repeat & shuffle
Off / FullSound / Rock / Funk / Hip Hop / Jazz /
Classical / Techno / Custom
Volume limit
Off / Set
English / French / Spanish / German / Dutch / Italian /
Portuguese / Swedish / Polish / Norwegian / Russian / Turkish /
Portuguese (Brazilian) / Hungrian / Finnish / Simplified Chinese /
Traditional Chinese / Japanese / Korean
10 sec / 30 sec / 60 sec / Always on
Off / Blank screen / Song title
Memory usage, Firmware version
Restore to default factory settings
4.3.1 Equalizer custom settings
You can customize the equalizer settings:
1 Long press
and select
2 Press 3 or 4, then 2; to select Sound settings.
3 Press 3 or 4, then 2; to select Equalizer.
4 Press 3 or 4, then 2; to select Custom.
5 Press 1 or 2 to select equalizer band:
B = bass, L = low, M = mid, H = high, T = treble
6 Press 3 or 4 to adjust level.
> Bar indicator shows current level.
7 Press 2; to confirm your selection.
to cancel the adjustments.
8 Press
to exit the Settings menu.
4.4 Use your player to store and carry data files
You can use your player to store and carry data files by copying data files into your player
with Windows Explorer.
5 Update your player
Your player is controlled by an internal program called the firmware. Newer versions of the
firmware may have been released after you have purchased your player.
A software program called Philips Device Manager checks for firmware updates that are
available on the Internet.
Install Philips Device Manager from the supplied CD or download the latest version from
5.1 Manually verify software status
1 Make sure you are connected to the internet.
2 Connect your player to the computer.
3 To launch Philips Device Manager on the computer, click Start > Programs >
Philips Digital Audio Player > SA28XX > Philips SA28XX Device Manager.
4 Click Update.
> Philips SA28XX Device Manager checks for updates and installs new firmware, if it is
available on the Internet.
5 When the display shows Update completed, click OK.
6 Disconnect the player from the computer.
> The display shows Updating firmware.
The player automatically restarts after the firmware is updated. Your player is now ready for
use again.
6 Technical data
• Power supply
270mAh Li-ion internal rechargeable
• White backlight OLED, 128 x 64 pixels
• Channel separation: 40dB
• Equalizer setting:
Off / FullSound / Rock / Funk / Hip Hop /
Jazz / Classical / Techno / Custom
• Frequency response: 80-18000Hz
• Signal to noise ratio: > 80dB
• Output Power (RMS): 2x3mW
Audio playback
• Compression format: MP3 (8-320kps and
VBR, Sample rates: 8, 11.025, 16, 22.050,
24, 32, 44.1, 48kHz), WMA (32-192kbps,
Sample rates: 8, 11.025, 16, 22.050, 24, 32,
44.1, 48kHz)
• Play time: 20 hours1
• ID3-tag support
• Audio Capturing: Build-in microphone
Storage media
• Built-in memory capacity:
SA281x 1GB NAND Flash2
SA282x 2GB NAND Flash2
SA284x 4GB NAND Flash2
SA288x 8GB NAND Flash2
• Headphone 3.5mm, USB 2.03
Music transfer
• Drag and drop in Windows Explorer
Data transfer
• Via Windows Explorer
System requirements
• Windows® 2000, XP, Vista
• Pentium III 800MHz processor or higher
• 128MB RAM
• 500MB hard disk space
• Internet connection
• Microsoft Internet Explorer 6.0 or later
• Video display card
• Sound card
• USB port
Rechargeable batteries have a limited number of charge cycles. Battery life and number of
charge cycles vary by use and settings.
1MB = 1 million bytes; available storage capacity will be less.
1GB = 1 billion bytes; available storage capacity will be less.
Full memory capacity may not be available as some memory will be reserved for the player.
Storage capacity based on 4 minutes per song and 64kbps WMA encoding.
Actual transfer speed may vary based on your operating system and software configuration.
7 Frequently asked questions
If you encounter problems with your player, go through the following points listed in the
next section. Please also check out FAQs at for further help and
other troubleshooting tips.
Consult your dealer or service center if you are unable to find a solution by following these
Warning Under no circumstances should you try to repair the set yourself, as this will
invalidate the warranty.
My player cannot power on.
• You may have failed to press and hold 2; long enough. Press and hold 2; until the Philips
welcome screen appears on display.
• Your device battery may be out of power due to long period of non-usage. Please charge
your player.
If none of the above works, then you may have to use the Device Manager to
recover your player:
1 Launch the Philips Device Manager at Start > Programs > Philips Digital Audio
Player > SA28XX > Philips SA28XX Device Manager on your PC.
2 Press and hold the
button while your player is connecting to the PC.
3 Keep holding the key until the Philips Device Manager acknowledges your player and
goes into recovery mode.
4 Click the repair button and follow the instructions given by the Device Manager.
5 After the player has been repaired, disconnect it from your PC and re-start.
There is no music on my player after transfer.
Are your songs in MP3 or WMA format?
Other formats will not playback on the player.
My player hangs.
1 In the unlikely event that your player hangs, do not panic. Insert a small pin or other
sharp object into the reset hole located at the bottom of the player. Hold until the player
shuts down.
Note The existing contents on your player will not be erased.
2 If nothing happens, recharge the battery for at least 4 hours and try to power on or reset
again. If this does not work, you might have to repair your player with Philips Device
There is no sound.
Make sure your headphones are inserted all the way into the headphones jack.
Some songs do not show up or playback on the player.
• This player does not support copyright protected (DRM) WMA tracks bought from online music stores, only unprotected WMA files can be played back on this player. The song
is in a format that is not supported by the player. Only MP3, WMA are supported.
• The audio file might be corrupted, try to playback the file on your PC first. If it does not
play, rip the song again.
PHILIPS reserves the right to make design and specification changes for product
improvement without prior notice.
Disposal of your old product and the integrated
All our products are designed and manufactured with high quality materials and components,
which can be recycled and reused.
The crossed-out wheel bin symbol on a product means that the product is subject to
the European Directive 2002/96/EC. This symbol can also be used in combination with
a chemical symbol, which means that the product complies with the environmental
directive for that chemical.
Never dispose of your product with other household waste. Inform yourself or ask your
dealer about local environmentally safe recycling regulations. The correct disposal of your
old product helps prevent potentially negative consequences for the environment and human
Your product contains a built-in rechargeable battery covered by the European Directive
2006/66/EC, which cannot be disposed with normal household waste.
To safeguard the functionality and safety of your product, always bring your product to an
official collection point or service centre where a professional can remove / replace the
battery as shown.
Please inform yourself about the local rules on separate collection of batteries because the
correct disposal will help prevent negative consequences for the environmental and human
Specifications are subject to change without notice.
Trademarks are the property of Koninklijke Philips
Electronics N.V. or their respective owners
© 2008 Koninklijke Philips Electronics N.V.
All rights reserved.
Printed in China
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