user guide
ENGLISH
USER GUIDE
LG-RS500
MFL69530701 (1.0)
www.lg.com
ENGLISH
About this user guide
Thank you for choosing this LG product. Please carefully read this
user guide before using the device for the first time to ensure safe
and proper use.
A Always use genuine LG accessories. The supplied items are
designed only for this device and may not be compatible with
other devices.
A This device is not suitable for people who have a visual impairment
due to the touchscreen keyboard.
A Descriptions are based on the device default settings.
A Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact
a LG Service Centre. For user-installed apps, please contact the
relevant service provider.
A Modifying the device’s operating system or installing software
from unofficial sources may damage the device and lead to data
corruption or data loss. Such actions will violate your LG licence
agreement and void your warranty.
A Some content and illustrations may differ from your device,
depending on the region, service provider, software version, or OS
version, and are subject to change without prior notice.
A Software, audio, wallpaper, images, and other media supplied with
your device are licenced for limited use. If you extract and use
these materials for commercial or other purposes, you may be
infringing copyright laws. As a user, you are fully responsible for
the illegal use of media.
A Additional charges may incur for data services, such as messaging,
uploading,downloading, auto-syncing and location services. To
void additional charges, select a data plan suitable to your needs.
Contact your service provider to obtain additional details.
1
Instructional notices
WARNING: Situations that could cause injury to the user and third
parties.
CAUTION: Situations that may cause minor injury or damage to the
device.
NOTE: Notices or additional information.
2
Table of contents
01
21
Inserting the memory card
22
Touch screen
25
Home screen
Custom-designed
Features
32
Screen lock
34
Device encryption
35
SD card encryption
36
Taking screenshots
37
Entering text
6
Quick Share
7
QuickMemo+
9
Do not disturb
9
Ringtone ID
10
KnockON
11
Knock Code
02
Basic Functions
13
Product components and
accessories
14
Parts overview
16
Turning on or off the power
17
Installing the SIM card and
battery
19
Charging the battery
20
Optimizing battery life
03
Useful Apps
46
Installing and uninstalling
apps
47
Recently uninstalled apps
48
Phone
51
Messaging
52
Camera
60
File Manager
60
Weather
60
Calculator
61
Tasks
61
Voice Recorder
3
62
Downloads
62
Clock
64
Music
65
Email
67
Contacts
69
Calendar
70
LG Backup
71
Google apps
05
Appendix
96
LG Language Settings
96
LG Bridge
97
Phone software update
99
FAQ
102 Anti-Theft Guide
103 More information
04
Phone Settings
74
Settings
74
Networks
85
Sound & notification
86
Display
87
General
06
For Your Safety
07
LIMITED WARRANTY
STATEMENT
Table of contents
4
01
Custom-designed
Features
Quick Share
You can take a picture or record a video and then share it through an
app.
, then take a photo or record a video.
1 Tap
2 Tap the app icon that appears on the screen. You can also swipe
the icon towards the opposite direction to see what other apps
you can use to share your photos and videos.
A The app displayed by Quick Share may vary, depending on the type
and frequency of access of the apps installed on the device.
Custom-designed Features
6
QuickMemo+
QuickMemo+ overview
You can make creative notes by using a variety options on this
advanced notepad feature, such as image management and
screenshots, which are not supported by the conventional notepad
apps.
Creating a note
1 Tap
2 Tap
A
A
A
A
A
A
A
A
.
to create a note.
: Save a note.
: Undo the last action.
: Redo the last action you undid.
: Enter a note by using the keypad.
: Write notes by hand.
: Erase handwritten notes.
: Edit or erase parts of a handwritten note.
: Access additional options, including sharing and locking
notes, changing the notepad style and inserting content.
3 Tap
to save the note.
Writing notes on a photo
1 Tap
2 Tap
.
to take a photo, then tap OK.
A The photo is attached into the notepad.
3 Tap
4 Tap
and write notes on the photo.
to save the notes.
Custom-designed Features
7
Writing notes on a screenshot
1 While viewing the screen you want to capture, drag the status bar
downwards and then tap .
A The screenshot appears as the notepad background theme.
Memo tools appear at the top of the screen.
2 Take notes as desired.
A To crop and save a portion of the screen, tap and specify a
portion with the crop tool.
A To attach a screenshot to the notepad, tap .
3 Tap
and save the notes to the location you want.
A Saved notes can be viewed in either QuickMemo+ or Gallery.
A To save notes in the same location all the time, select the Use
as default app checkbox and select an app.
Managing folders
You can group notes by the note type.
.
1 Tap
2 At the top of the screen, tap
and select a menu item:
A All memos: View all the notes saved in QuickMemo+.
A My memos: View notes created by QuickMemo+.
A Capture+: View notes created by .
A New category: Add categories.
A : Rearrange, add or delete categories. To change the name of
a category, tap the category.
A Some folders do not appear when launching QuickMemo+ for
the first time. Disabled folders are enabled and appear when they
contain at least one related note.
Custom-designed Features
8
Do not disturb
You can limit or mute notifications to avoid disturbances for a specific
period of time.
1 Tap
swipe
Sound & notification Do not disturb and then
to turn the feature on.
2 Tap Sounds and vibrations and select the mode you want:
A Priority only: Set to have sounds and vibrations silenced except
for priorities and alarms.
A Total silence: Disable both sounds and vibration.
Ringtone ID
You can set the device to play an automatically created ringtone for
an incoming call from a selected contact.
1 Tap
Sound & notification Ringtone ID and then swipe
to activate it.
2 Tap Compose ringtones for and select the desired option.
A The default ringtone plays for incoming calls from contacts except
for the selected contact.
Custom-designed Features
9
KnockON
You can turn on or off the screen by double-tapping the screen.
A This option is available only on the Home screen provided by LG. It
may not function properly on a custom launcher or on the Home
screen installed by the user.
A When tapping the screen, use your fingertip. Do not use a
fingernail.
A To use the KnockON feature, make sure that the proximity/light
sensor is not blocked by a sticker or any other foreign substance.
Turning on the screen
Double-tap the middle of the screen.
A Tapping the top or bottom of the screen may decrease the
recognition rate.
Turning off the screen
Double-tap on an empty space on the Home screen.
A If a screen other than the Home screen is displayed, double-tap on
an empty space on the status bar.
Custom-designed Features
10
Knock Code
You can unlock the screen by creating your own Knock Code. When
the screen is locked, you can directly access the Home screen by
tapping the screen in a specified sequence.
A You can use your Knock Code, together with the KnockOn feature.
A If you enter an incorrect Knock Code more than a specified number
of times consecutively, unlock the device by using your backup PIN
or Google account.
A Make sure to use your fingertip when tapping the screen.
Creating a Knock Code
Display Lock screen Select screen lock
1 Tap
Knock Code.
2 Tap the squares in a pattern of your choice to create a Knock
Code and tap NEXT.
3 Input the created Knock Code again for verification, then tap
CONFIRM.
4 Set a backup PIN to use when the Knock Code is forgotten.
Unlocking the screen with a Knock Code
Unlock the screen by inputting the Knock Code you have created.
Input your Knock Code on the touch screen when the screen is
turned off.
A It is also possible to enter a Knock Code when the lock screen is
turned on.
Custom-designed Features
11
02
Basic Functions
Product components and
accessories
Make sure that none of the following items are missing:
There are a variety of accessories available for your mobile phone,
some of which may be sold separately. You can select these options
according to your personal communication requirements.
A Items described above may be optional.
A The items supplied with the device and any available accessories
may vary depending on the region or service provider.
A Always use genuine LG Electronics accessories. Using accessories
made by other manufacturers may affect your device's call
performance or cause malfunctions. Any issues resulting from
usage of accessories made by other manufacturers may not be
covered by LG's repair service.
A If any of these basic items are missing, contact the dealer from
which you purchased your device.
A To purchase additional basic items, contact the LG Customer
Support Center.
A To purchase optional items, contact the LG Customer Support
Center for available dealers, and then purchase online.
A Some items in the product box are subject to change without
notice.
A The appearance and specifications of your device are subject to
change without notice.
Basic Functions
13
Parts overview
Proximity/Ambient
Light Sensor
Front Camera Lens
Earpiece
Microphone
Notification LED
Headset Jack
Charger/USB Port
Rear Camera Lens
Flash
Power/Lock Key
Speaker
Basic Functions
Volume Keys
Microphone
14
A Proximity/Ambient light sensor
- Proximity sensor: The proximity sensor turns off the screen and
disables touch functionality when the device is in close proximity
to the human body. It turns the screen back on and enables
touch functionality when the device is outside a specific range.
- Ambient light sensor: The ambient light sensor analyses the
ambinent light intensity when the auto-brightness control mode
is turned on.
A Volume keys
- Adjust the volume for ringtones, calls or notifications.
- Gently press a volume key to take a photo. To take continuous
shots of photos, press and hold the volume key.
- Press the volume down (-) key twice to launch the Camera app
when the screen is locked or turned off. Press the volume up (+)
key twice to launch Capture+.
A Power/Lock key
- Briefly press the key when you want to turn on or off the screen.
- Press and hold the key when you want to select a power control
option.
A Some functions may be restricted for access, depending on the
device specifications.
A Do not put heavy objects on the device or sit on it, as this may
damage the screen.
A Screen-protective film or accessories may interfere with the
proximity sensor.
A If your device is wet or is being used in a humid place, the touch
sensor or buttons may not function properly.
Basic Functions
15
Turning on or off the power
Turning on the power
When the power is turned off, press and hold the Power/Lock key.
A When the device is turned on for the first time, initial configuration
takes place. The first booting time for the smart phone may be
longer than usual.
Turning off the power
Press and hold the Power/Lock key, then select Power off.
Power control options
Touch and hold the Power/Lock key, then select an option.
A Power off: Turn off the device.
A Power off and restart: Restart the device.
A Turn on Airplane mode: Block telecommunication-related
functions, including making phone calls, messaging and browsing
the Internet. Other functions remain available.
Basic Functions
16
Installing the SIM card and battery
Insert the SIM card provided by the device service provider, and the
included battery.
A Do not insert a memory card into the SIM card slot. If a memory
card happens to be lodged in the SIM card slot, take the device to a
LG Service Center to remove the memory card.
1 To remove the back cover, hold the device firmly in one hand. With
your other hand, lift off the back cover with your thumbnail as
shown in the figure.
2 Slide the SIM card into the SIM card slot as shown in the figure.
Make sure the gold contact area on the card is facing downward.
Basic Functions
17
3 Insert the battery.
4 To replace the cover onto the device, align the back cover over the
battery compartment and press it down until it clicks into place.
Basic Functions
18
Charging the battery
Before using the device, fully charge the battery. Connect one end of
the charging cable to the charger, insert the other end of the cable
into the cable port, and then plug the charger into a power socket.
A Make sure to use an LG-approved charger, battery and charging
cable. Charging the battery with a third-party charger may cause
the battery to explode or may damage the device.
A Using the device when it is charging may cause electric shock. To
use the device, stop charging it.
The charger connector is located at the bottom of the device. Insert
the charger and plug it into a power outlet.
A Do not open the back cover while your device is charging.
Basic Functions
19
Optimizing battery life
Extend your battery’s power by turning off features that you do
not need to run constantly in the background. You can monitor how
applications and system resources consume battery power.
Extending your device battery life
A Turn off radio communications when you are not using. If you are
not using Wi-Fi, Bluetooth® or GPS, turn them off.
A Reduce screen brightness and set a shorter screen timeout.
A Turn off automatic syncing for Gmail, Calendar, Contacts and other
applications.
A Some applications you download may consume battery power.
A While using downloaded applications, check the battery charge
level.
Basic Functions
20
Inserting the memory card
Your device supports up to a 128GB microSD card. Depending on the
memory card manufacturer and type, some memory cards may not
be compatible with your device.
A Some memory cards may not be fully compatible with the device.
If you use an incompatible card, it may damage the device or the
memory card, or corrupt the data stored in it.
A If you write and erase data too frequently, it will shorten the
lifespan of memory cards.
1 Remove the back cover.
2 Insert a memory card with the gold-colored contacts facing
downwards.
3 Replace the back cover.
Basic Functions
21
Touch screen
You can familiarise yourself with how to control your device by using
touch screen gestures.
Tapping
Lightly tap with your fingertip to select or run an app or option.
Touching and holding
Touch and hold for several seconds to run a hidden function.
Basic Functions
22
Double-tapping
Tap twice quickly to zoom in or out on a picture or map.
Swiping
Touch and hold an item, such as an app or widget, then swipe it to
another location. You can use this gesture to move an item.
Flicking
Gently touch and hold on the screen, then flick left or right to quickly
move to another panel.
Basic Functions
23
Pinching and spreading
Pinch two fingers to zoom out, such as on a photo or map. To zoom
in, spread your fingers apart.
A Do not expose the touch screen to excessive physical shock. You
might damage the touch sensor.
A A touch screen failure may occur if you use the device near a
magnetic, metallic or conductive material.
A If you use the device under bright lights, such as direct sunlight,
the screen may not be visible, depending on your position. Use the
device in a shady location or a location with an ambient light that is
not too bright and bright enough to read books.
A Do not press the screen with excessive force.
A Gently tap with your fingertip on the option you want.
A Touch control may not work properly if you tap while wearing a
glove on or by using the tip of your fingernail.
A Touch control may not work properly if the screen is moist or wet.
A The touch screen may not function properly if a screen-protective
film or accessory is attached to the device.
Basic Functions
24
Home screen
Home screen overview
The Home screen is the starting point for accessing various functions
and apps on your device. Tap on any screen. This immediately
redirects you to the Home screen.
There is a list of apps on the Home screen. You can run apps directly
from the Home screen without needing to open the app screens.
Drag the Home screen left or right. Available apps appear. Userinstalled apps as well as default apps can be run from the list of apps.
Home screen layout
You can add frequently used apps, widgets and folders to the Home
screen. This simplifies the steps used to access them.
Status bar
Widget
Folder
Page icon
Quick access area
Home touch buttons
A The Home screen may vary, depending on the service provider or
software version.
Basic Functions
25
A Status bar: View status icons, the time and the battery level.
A Widgets: Add widgets to the Home screen to quickly access
necessary information without bothering to run apps one by one.
A Folder: Create folders to group apps according to particular
criteria.
A Page icon: View the total number of Home screen canvases and
the currently displayed canvas which is highlighted.
A Quick access area: Fix main apps at the bottom of the screen so
that they can be accessed from any Home screen canvas.
A Home touch buttons
: Return to the previous screen. Close the keypad or pop-up
windows.
: Tap to go to the Home screen. To launch Google, touch and
hold.
: View a list of recently used apps or run an app from the
list. Use the Clear all option to delete all recently used apps. In
some apps, tapping and holding the button will access additional
options.
Editing Home touch buttons
You can rearrange Home touch buttons or add frequently used
functions to Home touch buttons.
Display Home touch button combination and
Tap
customize the buttons and their locations.
A You can add additional buttons for Notification, and Capture+. A
maximum of five items can be added.
Basic Functions
26
Status icons
When there is a notification for an unread message, calendar event
or alarm, the status bar displays the corresponding notification icon.
Check your device's status by viewing notification icons displayed on
the status bar.
A : No signal
A : Data is being transmitted over network
A : Alarm is set
: Vibrate mode is on
A
A : Bluetooth is on
A : Connected to a computer via USB
A : Battery level
A : Flight mode is on
: Missed calls
A
: Wi-Fi is on
A
A : Mute mode is on
A : GPS is on
A : Hotspot is on
A : No SIM card
A Some of these icons may appear differently or may not appear at
all, depending on the device's status. Refer to the icons according to
the actual environment in which you are using the device.
A Displayed icons may vary, depending on the area or service
providers.
Basic Functions
27
Notifications panel
You can open the notifications panel by dragging the status bar
downwards.
Use quick access icons in the notifications panel to easily and quickly
turn a function on or off.
Drag left or right on the list of quick access icons to select the
function icon you want.
A If you touch and hold the icon, the settings screen for the
corresponding function appears.
Access the Settings app.
View quick access icons.
Adjust the volume.
Adjust the brightness.
View notifications.
Delete notifications.
Notification panel settings
You can select items to display on the notification panel.
Tap on the notification panel to edit the apps displayed.
A To rearrange quick access icons, touch and hold an icon, then drag
it to another position.
A Select icons you want to display on the list. Active functions will
have a blue icon.
Basic Functions
28
Switching the screen orientation
You can set the screen orientation to automatically switch, according
to the device's orientation.
On the notification panel, tap Rotation from the quick access icon list.
Display and tap Auto-rotate screen
You can also tap
to activate it.
Editing the Home screen
On the Home screen, touch and hold on an empty space, then start
the desired function.
A To rearrange the Home screen canvases, touch and hold on a
canvas, then drag it to another location.
A To add widgets to the Home screen, tap Widgets and drag a
widget to the Home screen.
A To change the Home screen wallpaper, tap Home screen settings
Wallpaper and select from the options (Gallery, Wallpaper
gallery, Live wallpapers, and Photos) at the bottom.
A To change Home screen settings, tap Home screen settings and
customize options. See Home screen settings for details.
A To view a list of apps that have been uninstalled in the previous 24
hours, tap Uninstalled apps.
Viewing the background theme
You can view only the background image by hiding apps and widgets
on the Home screen.
Spread two fingers apart while on the Home screen.
A To return to the original screen, which displays apps and widgets,
pinch your fingers on the Home screen or tap .
Basic Functions
29
Moving apps on the Home screen
On the Home screen, touch and hold an app, then drag it to another
location.
A To keep frequently used apps at the bottom of the Home screen,
touch and hold an app, then drag it to the quick access area at the
bottom.
A To remove an icon from the quick access area, drag the icon to the
Home screen.
Using folders from the Home screen
Creating folders
On the Home screen, touch and hold an app, then drag it over
another app.
A A new folder is created and the app is added to the folder.
Editing folders
On the Home screen, tap a folder and then do one of the following:
A To edit the folder name and color, tap the folder name.
A To remove an app from the folder, touch and hold the app and drag
it to the outside the folder. If only one app is left in the folder, the
folder disappears automatically.
Basic Functions
30
Home screen settings
You can customize Home screen settings.
Display Home screen.
1 Tap
2 Customize settings:
A Select Home: Select a Home screen mode.
A Wallpaper: Change the Home screen background theme.
A Screen swipe effect: Select an effect to apply when the Home
screen canvas switches.
A Theme: Select the theme you want to apply to the Home
screen.
A Sort apps by: Change the app order for the Home screen.
A Grid: Change the app arrangement mode for the Home screen.
A Hide apps: You can select apps to hide.
Basic Functions
31
Screen lock
Screen lock overview
Your device's screen turns off and locks itself if you press the Power/
Lock key. This also happens after the device is left idle for a specified
period of time.
If you press the Power/Lock key when a screen lock is not set, the
Home screen appears immediately.
To ensure security and prevent unwanted access to your device, set a
screen lock.
A Screen lock prevents unnecessary touch input on the device screen
and reduces battery consumption. This mode also lowers battery
consumption.
Configuring lock screen settings
There are several options available for configuring lock screen
settings.
1 Tap
Display Lock screen Select screen lock and
then select the method you prefer.
2 Customize lock settings:
A Swipe : Slide on the screen to unlock the screen.
A Knock Code : Tap on spaces one after another on the screen to
unlock the screen.
A Pattern : Draw a pattern to unlock the screen.
A PIN : Enter a numeric password to unlock the screen.
A Password : Enter an alphanumeric password to unlock the
screen.
A If screen lock is set using a Knock code, Pattern, PIN or Password
and you enter an incorrect pin or pattern more than a specified
number of times, the lock code entry is blocked for 30 seconds.
Basic Functions
32
Lock screen settings
You can customize lock screen settings.
Display Lock screen.
1 Tap
2 Customize settings:
A Select screen lock: Select a screen lock method. If you do not
want to use screen lock, tap None.
A Smart Lock: Specify trusted devices or places to automatically
unlock the screen for those devices or places.
A Screen swipe effect: Set screen transition effects to apply
when the screen is unlocked. This option appears when the
screen lock method is set to Swipe.
A Wallpaper: Change the lock screen background theme.
A Shortcuts: Add an app shortcut and directly access the app
from the lock screen by dragging the app outside the large
circle. This option appears if the screen lock method is set to
swipe.
A Contact info for lost phone: Display emergency contact
information on the lock screen.
A Lock timer: Set the amount of time remaining before the
device becomes idle and then the screen automatically locks.
A Power key instantly locks: Instantly lock the screen when the
Power/Lock key is pressed.
A Available setting items may vary, depending on the selected screen
lock method.
Basic Functions
33
Device encryption
Encrypting your device
Allows you to encrypt data on the device for security. It is possible to
read, write and copy data even when device encryption is set. It is also
possible to display a user confirmation prompt when the power is
turned on by using lock settings while in lock screen mode.
Precautions for device encryption
You can use the mobile phone lock on the lock screen to increase
your device's protection level.
A If the mobile phone lock is turned on and an incorrect password
is entered more than a specified number of times, the device will
automatically reset.
A If you forget your decryption password, reset the device. Factory
reset will delete all data saved before reset.
A Stopping encryption before it is complete may damage data. For
example, do not remove or insert the battery while encryption is in
progress. Wait until the process is complete.
Basic Functions
34
SD card encryption
You can encrypt and protect data saved on the SD card. The
encrypted data in the SD card cannot be accessed from another
device.
General Security Encrypt SD card.
1 Tap
Read
the
on-screen
overview of SD card encryption and then tap
2
CONTINUE to continue.
3 Select an option and tap ENCRYPT NOW:
A New data encryption: Encrypt only data that is saved on the
SD card after encryption.
A Full encryption: Encrypt all the data currently saved on the SD
card.
A Exclude media files: Encrypt all files, except for media files
such as music, photos and videos.
A To encrypt the SD card, make sure that screen lock is set using a
PIN or password.
A Once SD card encryption starts, some functions are restricted to
access.
A If you turn off the power while encryption is underway, the
encryption process will fail, and some data may be damaged.
A Encrypted files are accessible only from the device where the files
were encrypted.
A The encrypted SD card cannot be used on SD Card encryption
Enabled. To use the encrypted SD card on another mobile device,
initialise the card.
A You can perform SD card encryption on your device even when it
does not contain an SD card installed. Any SD card that is installed
after encryption will automatically be encrypted.
Basic Functions
35
Taking screenshots
You can take screenshots of the current screen you are viewing.
Via a shortcut
Press and hold the Power/Lock key and the volume down (-) key
simultaneously for at least two seconds.
A Screenshots can be viewed from the Screenshots folder under
Gallery.
Via Capture+
On the screen where you want to take a screenshot, drag the status
bar downwards, then tap Capture+.
A When the screen is turned off or locked, you can access Capture+
by pressing the volume up (+) key twice. First tap Settings
General and then turn on Shortcut key.
A See Writing notes on a screenshot for details.
Basic Functions
36
Entering text
Using Smart keyboard
You can use Smart keyboard to enter and edit text.
With Smart keyboard, you can view text as you type without
bothering to alternate between the screen and a conventional
keyboard. This allows you to easily find and correct errors when
typing.
Basic Functions
37
Moving the cursor
With Smart keyboard, you can move the cursor to the exact position
you want.
When typing text, touch and hold on the space bar and then drag left
or right until the cursor moves to the position you want in the text.
A This option is only available on the LG keyboard.
Basic Functions
38
Suggesting words
Smart keyboard automatically analyzes your usage patterns to
suggest frequently used words as you type. The longer you use your
device, the more precise the suggestions are.
Enter text, then tap a suggested word.
A The selected word is automatically entered. You do not need to
manually type every letter of the word.
General
A To manage your word suggestions, tap
Language & keyboard LG Keyboard Word suggestions.
You can also touch and hold on the keyboard and tap
Word
suggestions.
Basic Functions
39
Changing the QWERTY keyboard layout
You can add, delete or rearrange keys on the bottom row of the
keyboard.
1 Tap
General Language & keyboard LG Keyboard
Keyboard height and layout QWERTY keyboard layout.
You can also touch and hold on the keyboard and tap
Keyboard height and layout QWERTY keyboard layout.
2 Tap a key on the bottom row, then drag it to another position.
A This option is available on the QWERTY, QWERTZ and AZERTY
keyboards.
A This option may not be supported for some languages.
Basic Functions
40
Customizing the keyboard height
You can customize the keyboard height to maximize hand comfort
when typing.
1 Tap
General Language & keyboard LG Keyboard
Keyboard height and layout Keyboard height.
You can also touch and hold on the keyboard and tap
Keyboard height and layout Keyboard height.
2 Adjust the keyboard height by dragging the blue bar up and down.
Selecting a landscape keyboard mode
You can select a landscape keyboard mode from several choices.
1 Tap
General Language & keyboard LG Keyboard
Keyboard height and layout Keyboard type in landscape.
You can also touch and hold on the keyboard and tap
Keyboard height and layout Keyboard type in landscape.
2 Select a keyboard mode.
Basic Functions
41
Splitting the keyboard
You can split the keyboard in half and place each piece on either side
of the screen when the screen is in landscape mode.
1 Tap
General Language & keyboard LG Keyboard
Keyboard height and layout Split keyboard.
You can also touch and hold on the keyboard and tap
Keyboard height and layout Split keyboard.
2 On the keyboard, spread your fingers apart horizontally.
A To merge the split keyboard, pinch your fingers together on the
keyboard.
One-handed operation mode
You can move the keyboard to one side of the screen so that you can
use the keyboard with one hand.
1 Tap
General Language & keyboard LG Keyboard
Keyboard height and layout One-handed operation.
You can also touch and hold on the keyboard and tap
Keyboard height and layout One-handed operation.
Basic Functions
42
2 Drag the keyboard left or right according to the direction of the
desired keyboard arrangement.
You can also press the arrow displayed next to the keyboard to
move the keyboard in the direction you want.
Entering text by using voice
On the keyboard, tap .
A To maximize the voice command recognition, speak clearly.
A To enter text by using your voice, make sure that your device is
connected to a network.
Adding languages to the keyboard
You can change the input language. You can also change the
keyboard type for each language.
1 Tap
General Language & keyboard LG Keyboard
Select languages.
2 Select the languages you want to make available and tap .
Basic Functions
43
Copy and Paste
You can cut, copy, or paste text between apps.
1 Touch and hold around the text you want to copy or cut.
2 Drag / to specify the area to copy or cut.
3 Select either CUT or COPY.
A Cut or copied text is automatically added to the clip tray.
4 Touch and hold the text input window, then select PASTE.
A If there is no item that has been copied or cut, the PASTE option
will not appear.
Clip Tray
If you copy or cut an image or text, it is automatically saved to the clip
tray and can be pasted to any space at any time.
1 On the keyboard, touch and hold and select .
You can also touch and hold the text input window, tap , then
select CLIP TRAY.
2 Select and paste an item from the clip tray.
A Tap to lock saved items in order to not delete them; even
when the maximum quantity is exceeded. A maximum of ten
items can be locked. To delete locked items, unlock them first.
A Tap to delete the items saved to the clip tray.
A The clip tray may not be supported by some downloaded apps.
Basic Functions
44
03
Useful Apps
Installing and uninstalling apps
Installing apps
Access an app store to search and download apps.
A You can use SmartWorld, Play Store or the app store provided by
your mobile service provider.
A Some app stores may require you to create an account and sign in.
A Some apps may charge fees.
A If you use mobile data, you may be charged for data usage,
depending on your pricing plan.
Uninstalling apps
Uninstall apps that you no longer use from your device.
A Some apps cannot be uninstalled by users.
Uninstalling with the touch and hold gesture
On the Home screen, touch and hold the app you want to uninstall,
then drag it over Uninstall at the top of the screen.
A If apps were uninstalled within 24 hours from now, you can
reinstall them. See Recently uninstalled apps for details.
Uninstalling by using the settings menu
Tap
General Apps, select an app, then tap Uninstall.
Uninstalling apps from the app store
To uninstall an app, access the app store you download the app from
and uninstall it.
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46
Recently uninstalled apps
You can view the uninstalled apps on the Home screen. You can also
reinstall apps which were uninstalled within 24 hours from now.
.
1 Tap
2 Activate the desired function:
A Reinstall: Reinstall the selected app.
A : Remove the uninstalled apps permanently from the device.
A Uninstalled apps are automatically removed from the device 24
hours after it was uninstalled. If you want to reinstall the uninstalled
apps, you must download them again from the app store.
A This feature is activated on the default Home screen only. If you
uninstall apps while using the EasyHome screen or other launcher,
they are immediately and permanently removed from the device.
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47
Phone
Voice call
You can make a phone call by using one of the available methods,
such as manually entering a phone number or making a call from the
contact list or the list of recent calls.
Making a call from the keypad
Dial.
1 Tap
2 Make a call by using a method of your choice:
A Enter a phone number and tap .
A Touch and hold a speed-dial number.
A Search for a contact by tapping the initial letter of a contact
name in the contact list, and then tap .
A To enter "+" when making an international call, touch and hold
number 0.
A See Adding contacts to the speed dial list for details on how to add
phone numbers to the speed dial list.
Making a call from the contact list
Contacts.
1 Tap
2 From the contact list, select a contact and tap .
Answering a call
To answer a call, swipe on the incoming call screen.
A When the stereo headset is connected, you can make calls by
using the call/end button on the headset.
A To end a call simply by pressing the Power/Lock key, tap
Networks Call Answer and end calls, then turn on End calls
with the Power key.
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Rejecting a call
To reject an incoming call, swipe on the incoming call screen.
A To send a rejection message swipe on the incoming call screen
and select the message you want to send.
Networks Call
A To add or edit a rejection message, tap
Call ignore and reject Allow ignore with message.
A When a call is coming in, you can press the Volume Down (-) key
to switch to mute mode.
Viewing missed calls
If there is a missed call, the status bar at the top of the screen
displays .
To view missed call details, drag the status bar downwards and tap
Recent.
the missed call notification. You can also tap
Functions accessible during a call
During a call, you can access a variety of functions on the call screen.
A Add call: Allows you to call another person and add them to a
conference call.
A End: End a call.
A Keypad: Display or hide the dial pad.
A Speaker: Turn on the speakerphone function.
A Mute: Mute your voice so that your voice cannot be heard by the
other party.
A Bluetooth: Use a Bluetooth device to make calls. Make sure that a
Bluetooth device is connected.
A : Access additional call options.
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Making a three-way calling
You can make a call to another contact during a call.
1 When you’re connected, tap Add call on the call screen.
2 Enter a phone number and tap .
3 To start a conference call, tap .
A You may be charged a fee for each call. Consult your mobile service
provider for more information.
Viewing call records
To view recent call records, tap
Recent. Then, you can use
the following functions:
A To view detailed call records, select an entry. To make a call to the
selected call entry, tap .
Clear or Clear all.
A To delete call records, tap
A The displayed call duration may differ from the call charge. Contact
your mobile service provider for details on call charges.
Configuring call options
You can configure various call options.
1 Tap
2 Tap
Dial or Recent.
Call settings and then configure the options to suit your
preferences.
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50
Messaging
Sending a message
You can send messages to all of your contacts using the Messaging
app.
A Sending messages abroad may incur additional charges.
.
1 Tap
2 Tap .
3 Specify a recipient and create a message.
A To attach files, tap .
A To access optional menu items, tap .
4 Tap Send (or Send MMS) to send the message.
Reading a message
You can view exchanged messages organized by contact.
.
1 Tap
Select
a
message
from the message thread list.
2
Configuring messaging settings
You can change messaging settings to suit your preferences.
1 Tap
2 Tap
Useful Apps
.
Settings from the message list.
51
Camera
Starting the camera
You can take and save photos or videos to your device.
.
Tap
A Before taking a photo, wipe the camera lens with a microfiber cloth.
If your finger comes into contact with the camera lens, you may get
blurry photos.
A If the battery level is lower than 5 %, charge the battery before
using the camera.
A Images included in this user guide may be different from the actual
device.
A Photos and videos can be viewed or edited from Gallery. See
Gallery overview for details.
Switching between cameras
You can switch between front and rear camera.
On the camera screen, tap or drag the screen in any direction to
switch between front and rear camera.
A Use front camera to take selfies. See Taking selfies for details.
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52
Camera viewfinder
You can take photos or record videos by selecting a variety of camera
modes and options.
1 On the camera screen, tap to display the camera options.
2 The following options are available.
Select camera
options.
Access the Gallery.
Turn the flash on
and off.
Switch between the
front and rear
cameras.
Change the camera
settings.
Record a video.
Take a photo.
Return to the
previous screen.
Taking a photo
1 Select a camera mode and tap the subject to focus the camera on.
2 Tap to take a photo. You can also tap a Volume key.
A When the screen is turned off or locked, start the camera by
pressing the Volume Down (-) key twice. To activate this function,
tap
General and turn on Shortcut key.
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Recording a video
1 Select a camera mode and tap the subject to focus the camera on.
2 Tap .
A To take a photo while recording a video, tap .
A To pause the recording, tap . To resume the recording, tap
3
Tap
.
to end the recording.
Burst shot
You can take continuous shots of photos to create moving pictures.
While using the rear camera, touch and hold .
A Continuous shots are taken at a fast speed while is held down.
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54
Configuring camera options
You can customize a variety of camera options to suit your
preferences.
On the camera screen, tap .
A Available options vary, depending on the selected shooting mode.
Select an aspect ratio for photos or a picture quality for videos.
Set the timer to automatically take photos after a specified
period of time.
Take photos with voice commands.
(Available choices: cheese, smile, whisky, kimchi, LG)
Display guide grids so that you can take photos or record
videos based on the horizontal and vertical reference lines.
/
Set the locations where you want to save photos and videos.
These options appear when an external SD card is inserted.
: Save to the internal storage.
: Save to the external storage.
/
Flip images. These options appear when using the front
camera.
: Do not flip the image.
: Flip the image horizontally.
/
Customize the selfie-taking settings. These options appear
when using the front camera.
: Use Gesture Shot to take a picture.
: A picture will automatically be taken when the camera
detects your face.
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55
Taking selfies
You can use the front camera to view your face on the screen and
take selfies.
A When using the front camera, you can change in camera options
how selfies are taken. See Configuring camera options for details.
Gesture shot
You can take selfies by using gestures.
Show your palm to the front camera and then clench your fist.
A In three seconds, a photo is taken.
A To use this function, make sure that
is selected under camera
options.
A An alternative way to take gesture shots is to clench your fist and
then open it towards the front camera.
A Make sure that your palm and fist are within the reference line so
that the camera can detect them.
A Access to some functions may be restricted while using multi-view
mode.
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Interval shot
You can take Interval shots from the front camera. Touch and hold
for a couple of seconds to automatically take four selfies in a row.
Taking automatic selfies
You can use the face detection feature to take selfies easily and
conveniently. You can set the device so that, when you look at
the screen, the front camera detects your face and takes a selfie
automatically.
A When the front camera detects your face, the frame turns white.
Then if you stop moving, the frame turns blue and the front
camera takes a photo.
A Tap , then tap
function.
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until
appears to activate the auto-selfie
57
Gallery
Gallery overview
You can view and manage photos and videos saved on your device.
1 Tap
.
A Saved photos and videos are displayed by folders.
2 Tap a folder and select a file.
A View the selected file in full-screen mode.
A Drag left or right on the displayed photo or video screen to view
the previous or next file.
A Some file formats may not be supported, depending on the
installed software.
A Some files may not be able to open due to encoding.
A Files that exceed the size limit may cause an error.
Viewing photos
Back to the
previous screen.
Access additional
options.
Add or delete
favorites.
Delete images.
Share images.
Start the camera.
Edit images.
Editing photos
1 While viewing a photo, tap .
2 Use a variety of effects and tools to edit the photo.
3 Tap to apply changes.
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58
4 Tap SAVE to save changes.
A The edited photo overwrites the original file.
A To save the edited photo as another file, tap
Save copy.
Playing a video
Add or delete
favorites.
Adjust the sound
volume.
Rewind the video
Access additional
options.
Lock or unlock the
screen.
Fast-forward the
video
Pause or play the
video.
A To adjust the sound volume, drag the right side of the video screen
up or down.
A To adjust the screen brightness, drag the left side of the video
screen up or down.
Deleting files
You can delete a file by using one of the following options:
A Touch and hold a file from the file list, then tap Delete.
A Tap from the file list, then select a file.
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59
Sharing files
You can share a file by using one of the following options:
A On the photo or video screen, tap to share the file by using the
method you want.
A Tap from the file list to select a file and share the file by using
the method you want.
File Manager
You can view and manage files saved on your device.
1 Tap
2 Tap
.
and select a storage space.
Weather
You can view the weather information for a particular area.
1 Tap
2 Tap
Tools
.
and add the city you want.
A On the detailed weather screen, tap / , or swipe the screen
left or right to view the weather for other cities.
Calculator
You can use two types of calculators: the simple calculator and the
scientific calculator.
Tools
.
1 Tap
2 Use the keypad to make a calculation.
Scientific calculator.
A To use the scientific calculator, tap
Calculation history.
A To view calculation history, tap
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60
Tasks
You can register tasks to your device to easily manage schedules.
Tools
.
1 Tap
2 Tap to add a task.
3 Enter the task details and then tap SAVE.
Voice Recorder
You can record and save your voice or others' voices from important
events. Recorded voice files can be played back or shared.
1 Tap
Tools
.
A To save the location details of recording, tap Location.
2 Tap
.
A To pause recording, tap
3
.
Tap to end recording.
A The file is saved automatically and the recorded files screen
appears.
4 Tap
to play the recorded voice.
A If you tap , recorded voice files appear. You can play a recorded
voice file from the list.
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61
Downloads
You can view, delete or share files downloaded via Internet or apps.
Tools
.
Tap
Clock
Alarm
You can set an alarm to trigger it at a specified time.
Tools
Alarm.
1 Tap
2 Tap to add a new alarm.
3 Configure the alarm settings and tap SAVE.
A You can select a previously set alarm to edit it.
A To delete an alarm, tap at the top of the screen. You can also
touch and hold the alarm.
World clock
You can view the current time in cities around the world.
1 Tap
2 Tap
Tools
World clock.
and add a city.
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62
Timer
You can set the timer to trigger an alarm after a specified period of
time.
Tools
Timer.
1 Tap
Set
the
time
and
tap
Start.
2
A To suspend the timer, tap Stop. To resume the timer, tap
Resume.
A To initialise the timer settings, tap Reset.
3 Tap Stop to stop the timer alarm.
Stopwatch
You can use the stopwatch to record a lap time.
Tools
Stopwatch.
1 Tap
2 Tap Start to initiate the stopwatch.
A To record a lap time, tap Lap.
3 Tap Stop to suspend the stopwatch.
A To resume the stopwatch, tap Resume.
A To delete all the stopwatch records, tap Reset.
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63
Music
You can play and manage music files saved on your device.
.
1 Tap
2 Select a category.
3 Select a music file.
Return to the previous
screen.
Add or delete favorites.
Play in random order.
Display the current playlist.
Access additional options.
Search for music files.
Select a repeat mode.
Adjust the sound volume.
Open the music library.
Tap to play from the
beginning of the
current file /
Double-tap to play the
previous file /
Touch and hold to rewind.
Tap to play the next file /
Touch and hold to fast
forward.
Pause or play.
A Some file formats may not be supported, depending on the
installed software.
A Files that exceed the size limit may cause an error.
A Music files may be protected by international copyright owners
or copyright laws. You may have to obtain legal permission before
copying a music file. To download or copy a music file, first check
the copyright law for the relevant country.
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64
Email
Email overview
You can register an email account to your device and then you can
check and send emails from your device.
A If you use mobile data, you may be charged for data usage fee
depending on your pricing plan.
Registering email accounts
When you use the email app for the first time, register your email
account.
.
1 Tap
Select
an
email
service provider.
2
3 Enter your email address and password and then tap NEXT to
register your account.
A To manually register an email account or to register email
accounts not found in the list, tap MANUAL SETUP.
Managing email accounts
To view or edit your email account settings, tap
Settings.
A To add an account, tap Add account.
Remove account.
A To delete an account, tap
Opening another email account
If several email accounts are registered and you want to view another
and select another one from the account list.
account, tap
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65
Checking email
1 Tap and select a mail box.
2 Select an email from the email list.
A The email message appears.
Sending email
1 Tap .
2 Enter the email address of a recipient.
3 Enter a subject and message.
.
A To attach files, tap
A To access optional menu items, tap .
4 Tap
Useful Apps
to send the email.
66
Contacts
Contacts overview
You can save and manage contacts.
.
Tap
Adding contacts
Adding new contacts
1 On the contact list screen, tap .
2 Enter contact details and tap SAVE.
Importing contacts
You can import a contact from another storage device.
1 On the contact list screen, tap
More Manage contacts
Import.
2 Select the source and target locations of the contact you want to
import, and then tap OK.
3 Select a contact and tap IMPORT.
Adding contacts to the speed dial list
1 On the contact list screen, tap Speed dial.
2 Tap Add contact from a speed-dial number.
3 Select a contact.
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67
Searching for contacts
You can search for contacts by using one of the following options:
A On the contact list screen, enter a contact name in the search box.
A Drag the contact list up or down.
A From the index of the contact list screen, tap the initial letter of a
contact.
Contacts list
Editing contacts
1 On the contact list screen, select a contact from the contact list.
2 On the contact detail screen, tap and edit details.
3 Tap SAVE to save changes.
Deleting contacts
1 On the contact list screen, touch and hold a contact from the
contact list.
2 Tap Delete contact.
3 Tap DELETE to confirm.
Adding favorites
You can register frequently used contacts as favorites.
1 On the contact list screen, select a contact from the contact list.
2 On the contact details screen, tap .
Creating groups
.
1 On the contact list screen, tap Groups
2 Enter a new group name.
3 Tap Add members, select contacts, then tap ADD.
4 Tap SAVE to save the new group.
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68
Calendar
Calendar overview
You can use the calendar to manage events and tasks.
Adding events
.
1 Tap
2 Select a date and then tap .
3 Enter event details and tap SAVE.
A If you tap a date from the calendar and the date contains
events, a pop-up window appears showing a list of the events.
Tap an event from the pop-up window to view the event details.
Syncing events
Tap
Calendars to display
Calendars to sync.
A When your events are saved from the device to your Google ccount,
they are automatically synced with the Google calendar, too. Then,
you can sync other devices with the Google calendar in order to
make those devices have the same events that your device has and
to manage your events on those devices.
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69
LG Backup
You can back up and restore data saved on your device.
General Backup & reset LG Backup.
1 Tap
2 Follow the on-screen instructions to backup or restore data to
and from your device.
A Formatting your device may delete backup files saved in internal
storage. To minimize data loss, copy important backup files from
the LG Backup folder in the internal storage to a computer or
external storage.
A Data under a Google account is not backed up. When you
synchronize your Google account, Google apps, Google contacts,
Google calendar, Google memo app data and apps downloaded
from Play store are stored on the Google Drive automatically.
A Backup files are saved with the file extension *.lbf under the LG
Backup folder on the SD card or internal storage.
A Fully charge the battery before backing up or restoring data to
avoid unintentional powering off during the process.
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70
Google apps
You can use Google apps by setting a Google account. The Google
account registration window appears automatically when you use a
Google app for the first time. If you do not have a Google account,
create one from your device. For details on how to use an app, see
the Help in the app.
A Some apps may not work, depending on the area and service
provider.
Drive
Upload, save, open, share and organise files from your device. Files
accessible from apps can be accessed from anywhere, including online
and offline environments.
Docs
Create documents or edit documents created online or from another
device. Share and edit documents together with others.
Voice Search
Search information on Google by saying a keyword, instead of typing
a keyword.
Maps
Find your location or the location of a place on the map. View
geographical information.
Photos
View or share photos or albums saved on your device.
Slides
Create presentation material or edit presentation material created
online or from another device. Share and edit presentation material
together with others.
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71
Hangouts
Exchange messages. Make a video call with an individual or a group.
Chrome
Sign in to Chrome and import opened tabs, bookmarks and address
bar data from a computer to your device.
Gmail
Register your Google email account to your device to check or send
email.
Sheets
Create spreadsheets or edit spreadsheets created online or from
another device. Share and edit spreadsheets together with others.
Play Movies & TV
Use your Google account to rent or purchase movies. Purchase
content and play it anywhere.
YouTube
Search and play videos. Upload videos on YouTube to share them with
people around the world.
Play Music
Purchase music files from Play Store. Play music files saved on your
device.
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04
Phone Settings
Settings
You can customize your device settings.
.
Tap
A Tap
and enter a keyword in the search box to access a setting
item.
A Tap to change the view mode. This user guide assumes that you
are using the Tab view.
Networks
Airplane mode
You can turn off the call and mobile data functions. When this mode
is on, functions that do not involve data, such as games and music
playback, remain available.
1 On the settings screen, tap Networks Airplane mode.
to activate it.
2 Swipe
3 Tap TURN ON in the confirmation screen.
Wi-Fi
You can connect to nearby devices over a Wi-Fi network.
Connecting to a Wi-Fi network
1 On the settings screen, tap Networks Wi-Fi.
to activate it.
2 Swipe
A Available Wi-Fi networks appear automatically.
3
Select a network.
A You may need to enter the network's Wi-Fi password.
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74
A The device skips this process for previously accessed Wi-Fi
networks. If you do not want to automatically connect to a
certain Wi-Fi network, touch and hold the network and then
tap Forget network.
Wi-Fi network settings
On the settings screen, tap Networks Wi-Fi
.
A Add Wi-Fi: Manually add a Wi-Fi network.
A Advanced Wi-Fi: Configure various Wi-Fi settings.
Wi-Fi Direct
You can connect your device to other devices that support Wi-Fi
Direct to share data directly with them. You do not need an access
point. You can connect with more than two devices by using Wi-Fi
Direct.
1 On the settings screen, tap Networks Wi-Fi
Advanced
Wi-Fi Wi-Fi Direct.
A Nearby devices that support Wi-Fi Direct automatically appear.
2 Select a device.
A Connection occurs when the device accepts the connection
request.
A The battery may be drained fast when using Wi-Fi Direct.
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75
Bluetooth
You can connect your device to nearby devices that support
Bluetooth to exchange data with them. Connect your device to a
Bluetooth headset and a keyboard. This makes it easier to control the
device.
Pairing with another device
1 On the settings screen, tap Networks Bluetooth.
to activate it.
2 Swipe
A Available devices appear automatically.
A To refresh the device list, tap SEARCH.
A Only devices with the searching option enabled are displayed on
the list.
3 Select a device from the list.
4 Follow the on-screen instructions to perform authentication.
A This step is skipped for previously accessed devices.
Sending data via Bluetooth
1 Select a file.
A You can send multimedia files or contacts.
Bluetooth.
2
3 Select a target device for the file.
Tap
A The file is sent as soon as the target device accepts it.
A File sharing processes may differ, depending on the file.
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76
Mobile data
You can turn on or off mobile data. You can also manage mobile data
usage.
Turning on Mobile data
1 On the settings screen, tap Networks Mobile data.
to activate it.
2 Swipe
Customizing Mobile data settings
1 On the settings screen, tap Networks Mobile data.
2 Customize the following settings:
A Mobile data: Set to use data connections on mobile networks.
A Limit mobile data usage: Set a limit for mobile data usage and
block its usage if the limit is reached.
A : Customize the available mobile data settings.
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77
Call
You can customize call settings, such as voice call and international
call options.
A Some features may not be supported, depending on the device
manufacturer or service provider.
1 On the settings screen, tap Networks Call.
2 Customize the settings.
A Voicemail: Change the number of voicemail messages and
notification settings.
A Call ignore and reject Allow ignore with message: Set a
text message to send when rejecting calls. Manage rejection
messages.
A Call ignore and reject Reject calls from: Block incoming calls
from particular numbers, or manage blocked numbers.
A Call ignore and reject Private numbers: Block incoming calls
from unidentified numbers.
A Answer and end calls End calls with the Power key: End a
call when the Power/Lock key is pressed.
A Answer and end calls Auto answer: Set to automatically
answer a call after a certain length of time when connected to
a hands-free device.
A More Noise suppression: Suppress background noise on my
end during a call.
A More Incoming voice call pop-up: Set to display pop-up
window for an incoming call while using an app.
A More Assisted dialing: Allows you to dial international calls
easily while roaming.
A More Auto retry: Sets the amount of time to wait before
automatically redialing a call that failed to connect.
A More Voice privacy: Enable to turn on enhanced privacy
mode.
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78
A More DTMF tones: Sets the length of the DTMF tones.
Choose Normal or Long.
A More Connection vibration: Set the device to vibrate when
the other party answers your call.
A More Call forwarding: Set when to forward calls.
A More Call barring: Restrict incoming or outgoing calls or
international calls.
A More Additional settings: Customize additional call settings.
A More Gestures: Use a gesture to reject calls. Mute the
incoming call ringtone.
A More Show Keypad: Allows you to choose when to
automatically display the dialpad.
A More Call duration: View call time details.
A More TTY mode: Allows you to activate TTY mode.
A More Hearing aids: Allows you to turn on hearing aid
compatibility.
Advanced Calling
You can learn about HD calls by using your device, then activate
Advanced Calling on your phone. You can make High Definition Voice
and Video calls as well as calls over Wi-Fi when you add Advanced
Calling to your line.
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79
USB tethering
You can connect the device to another device via USB and share
mobile data.
1 Connect your device and other devices via USB cable.
2 On the settings screen, tap Networks Tethering USB
tethering and then swipe
to activate it.
A This option uses mobile data and may incur data usage fees,
depending on your pricing plan.
A When you connect to your computer, download the USB driver
from www.lg.com to the computer.
A You cannot send or receive files between your device and a
computer while USB tethering is turned on. Turn off USB tethering
to share files.
A Operating systems that support tethering are Window XP or
higher, or Linux.
A Available content may differ from your device depending on the
region or service provider.
Phone Settings
80
Wi-Fi hotspot
You can set the device as a wireless router so that other devices can
connect to the internet by using your device's mobile data.
1 On the settings screen, tap Networks Tethering Wi-Fi
hotspot and then swipe
to activate it.
2 Tap Set up Wi-Fi hotspot, and enter the Wi-Fi ID (SSID) and
password.
3 Turn on Wi-Fi on the other device, and select the name of the
device network on the Wi-Fi list.
4 Enter the network password.
A This option uses mobile data and may incur data usage fees,
depending on your pricing plan.
A More information is available at this web site:
http://www.android.com/tether#wifi
A Available content may differ from your device depending on the
region or service provider.
Phone Settings
81
Bluetooth tethering
A Bluetooth-connected device can connect to the internet by using
your device's mobile data.
1 On the settings screen, tap Networks Tethering Bluetooth
tethering and then swipe
to activate it.
2 Turn on Bluetooth on both devices, and pair them.
A This option uses mobile data and may incur data usage fees,
depending on your pricing plan.
A More information is available at this web site:
http://www.android.com/tether#Bluetooth_tethering
A Available content may differ from your device depending on the
region or service provider.
Help
Displays Help information about USB tethering, Wi-Fi hotspot, and
Bluetooth tethering.
On the settings screen, tap the Networks Tethering Help.
A Available content may differ from your device depending on the
region or service provider.
Phone Settings
82
Mobile networks
You can customize mobile data settings.
1 On the settings screen, tap Networks More Mobile
networks.
2 Customize the following settings:
A Mobile data: Turn mobile data on or off.
A Data roaming: Browse the web, use emails, multimedia
messages and other data services overseas.
A System select: Change the network mode and the LTE/GSM/
UMTS settings.
A Access point names: View or change the access point for using
mobile data services. To change the access point, select a choice
from the access point list.
VPN
You can connect to a safe virtual network, such as an IntraNet. You
can also manage connected virtual private networks.
Adding VPN
1 On the settings screen, tap Networks More VPN.
A If the screen lock is unlocked, all VPN information saved on the
device is erased. Please be cautious.
2 Tap Basic VPN Add Basic VPN network or tap LG VPN Add
LG VPN network.
A If the screen is not locked, a notification screen appears. Tap
SETTINGS from the notification screen and lock the screen. See
Configuring lock screen settings for details.
3 Enter VPN details and tap SAVE.
Phone Settings
83
Configuring VPN settings
1 Tap a VPN from the VPNS list.
2 Enter the VPN user account details and tap CONNECT.
A To save the account details, select the Save account
information checkbox.
A While connecting VPN, tap
Always-on VPN and tap the VPN
name to remember current VPN settings.
Emergency alerts
You can customize emergency alerts settings.
1 On the settings screen, tap Networks More Emergency
alerts.
2 Tap
Settings to customize the following settings:
Extreme alerts, Severe alerts, AMBER alerts, Vibrate, Alert
reminder, Texto to speech.
Printing
You can connect your device to a Bluetooth printer and print photos
or documents saved on the device.
1 On the settings screen, tap Networks More Printing Cloud
Print.
to activate it.
2 Swipe
Select
a
printer
from the printer list screen.
3
Add printer.
A To add a printer, tap
Settings from the printer list screen.
A Tap
4 Select a file and tap
Print.
A The document prints.
A If you do not have a Google account, tap Add account to create an
account.
Phone Settings
84
Sound & notification
You can customize sound, vibrate and notification settings.
On the settings screen, tap Sound & notification and customize
settings:
A Sound profile: Set the device to sound, mute or vibrate mode.
A Volume: Adjust the sound volume.
A Ringtone: Select a ringtone for incoming calls. Add or delete
ringtones.
A Ringtone ID: Set the device to automatically create a ringtone
for an incoming call from a particular contact. See Ringtone ID for
details.
A Sound with vibration: Set the device to vibrate and play a
ringtone simultaneously.
A Vibration type: Select or create a vibration pattern.
A Do not disturb: Set the time, range and app type to receive
notification messages. Receive notification messages only on
particular days of the week. See Do not disturb for details.
A Lock screen: Display or hide a notification message on the lock
screen.
A Apps: Select an app to show notification messages, and set the
priority for the notifications.
A Notification LED: Indicate device status via the LED notification
light.
A More Notification sound: Select a sound for notifications. You
can also set music saved on the device as a notification sound.
A More Vibrate on tap: Set the device to vibrate when you tap
certain items on the screen.
A More Sound effects: Select a sound effect to play when you tap
the dial pad, select an option, and lock or unlock the screen.
A More Message/call voice notifications: Set the device to read
the content of calls or messages via voice.
Phone Settings
85
Display
You can customize detailed settings for each screen type.
On the settings screen, tap Display and customize settings:
A Home screen: Customize settings for the Home screen. See
Home screen for details.
A Lock screen: Customize lock screen settings. See Screen lock for
details.
A Home touch button combination: Rearrange Home touch
buttons or change their background colors.
A Font type: Change the font face.
A Font size: Change the font size.
A Bold text: Bold the text on the screen.
A Brightness: Use the slide bar to change the device's screen
brightness. To automatically adjust screen brightness according to
ambient light intensity, swipe the Auto switch.
A Auto-rotate screen: Automatically rotate the screen according to
the device's orientation.
A Screen timeout: Automatically turn off the screen when the
device is left idle for a specified period of time.
A More Daydream: Display a screen saver when the device is
connected to the holder or charging. Select a screen saver type to
display.
A More Motion sensor calibration: Correct the angle and speed
of the motion sensor to improve the tilt accuracy and speed of the
sensor.
A When correcting the motion sensor, make sure to place the device
on a flat surface. Failure to do so may cause motion sensor related
errors, such as automatic screen rotation.
Phone Settings
86
General
Language & keyboard
You can customize language and keyboard settings for your device.
1 On the settings screen, tap General Language & keyboard.
2 Customize settings:
A Language: Set the display language for the device.
A Current keyboard: View the keyboard type currently in use.
Select a keyboard to use when entering text. You can also set a
keyboard you have added as active keyboard.
A LG Keyboard: Customize LG keyboard settings. This option
is available when an LG keyboard is selected as the active
keyboard.
A Google voice typing: Turn on dictation. This converts voice to
text.
A Text-to-speech output: Turn on TTS mode, which reads text
via voice.
A Pointer speed: Adjust the pointer speed of a mouse or
trackpad.
A Reverse buttons: Let the right mouse button perform primary
direct-manipulation actions.
Phone Settings
87
Location
You can customize settings to access your location information from
a particular app.
1 On the settings screen, tap General Location.
2 Customize settings:
A Mode: Select a method to provide your location information.
A RECENT LOCATION REQUEST: View apps that recently
requested location information.
A Camera: Save location information when taking photos or
videos.
A Google Location History: Permit Google services to collect
your location information.
Accounts & sync
You can add or manage accounts, including a Google account. You can
also sync particular apps or user information automatically.
1 On the settings screen, tap General Accounts & sync.
2 Customize settings:
A Auto-sync data: Sync all the registered accounts automatically.
A ACCOUNTS: View a list of registered accounts. To view or
change details of an account, tap the account.
A ADD ACCOUNT: Add accounts.
Phone Settings
88
Accessibility
You can manage accessibility plug-ins installed on your device.
1 On the settings screen tap General Accessibility.
2 Customize the following settings:
A Vision TalkBack: Set the device to notify the screen status or
actions via voice.
A Vision Message/call voice notifications: Set the device to
read the caller information or message content via voice.
A Vision Font size: Change the font size.
A Vision Bold text: Bold the text on the screen.
A Vision Touch zoom: Zoom in or out by tapping the screen
three times.
A Vision Screen color inversion: Increase the display color
contrast for people with poor eyesight.
A Vision Screen color adjustment: Adjust the display color.
A Vision Grayscale: Switch the screen to grayscale mode.
A Vision End calls with the Power key: End a call by pressing
the Power/Lock key.
A Hearing Captions: Turn on the subtitle service when playing
videos for the hearing impaired.
A Hearing Notification LED: Indicate device status via LED.
A Hearing Flash alerts: Set the device to notify of incoming
calls and notifications with a blinking light.
A Hearing Turn off all sounds: Turn off all sounds and lower
the volume on the receiver.
A Hearing Audio type: Select the audio type.
A Hearing Sound balance: Adjust the audio output balance.
Use the slide bar to change the balance.
A Motor & cognition Touch assistant: Turn on the touch board
to make buttons and gestures easier to use.
Phone Settings
89
A Motor & cognition Touch and hold delay: Adjust the touch
input time.
A Motor & cognition Touch and hold for calls: Answer or
decline calls by tapping and holding the call button instead of
dragging it.
A Motor & cognition Screen timeout: Turn off the screen
automatically when the device is left idle for a specified period
of time.
A Motor & cognition Touch control areas: Limit the touch area
so that only a particular portion of the screen can be controlled
by touch input.
A Accessibility features shortcut: Quickly access a frequently
used function by tapping three times.
A Auto-rotate screen: Automatically switch the screen
orientation according to the physical position of the device.
A Switch Access: Create key combinations to control your device.
Shortcut key
You can use the volume keys to directly launch apps when the screen
is turned off or locked.
1 On the settings screen, tap General Shortcut key.
to activate it.
2 Swipe
A Press the volume down (-) key twice to launch the Camera app
when the screen is locked or turned off. Press the volume up
(+) key twice to launch Capture+.
Google services
You can use Google Settings to manage your Google apps and
account settings.
On the settings screen, tap General Google services.
Phone Settings
90
Security
1 On the settings screen, tap General Security.
2 Customize settings:
A Content lock: Lock files in QuickMemo+ and require a
password or pattern to unlock the content.
A Encrypt phone: Set the device password for privacy. Create a
Knock Code, Pattern, PIN or password to enter each time the
device is turned on. See Encrypting your device for details.
A Encrypt SD card: Encrypt the SD card to prevent use on
another device. See SD card encryption for details.
A Set up SIM card lock: Lock or unlock the USIM card, or change
the password (PIN).
A Password typing visible: Display a password as you enter it.
A Phone administrators: Allow privileges to restrict the control
or use of the device to particular apps.
A Unknown sources: Allow the installation of apps from non-Play
Store apps.
A Verify apps: Block the installation of harmful apps. Display a
warning message when a harmful app is installed.
A Credential protection: View the storage type where the
security certificate will be saved.
A Certificate management: Allow you to manage your secure
certificates.
- Trusted credentials: Show system root CA certificates and
user added CA certificates.
- Install from storage: Allow you to install a secure certificate
from storage.
- Clear credentials: Delete user added secure certificates and
related credentials.
A Trust agents: View and use trust agents installed on the device.
A Screen pin: Fix the app screen so that only the currently active
app can be used.
A Usage access for apps: View details on usage of apps on the
device.
Phone Settings
91
Date & time
You can customize date and time settings for your device.
1 On the settings screen, tap General Date & time.
2 Customize the available settings.
Storage & USB
You can view and manage internal storage on the device or storage
space of the SD card.
1 On the settings screen, tap General Storage & USB.
2 Customize settings:
A Internal storage: View the total storage space and free space
in the device's internal storage. View a list of apps in use and
the storage capacity for each app.
A PORTABLE STORAGE: View the total storage space and free
space in the SD card. This option appears only when a SD card is
inserted. To unmount the SD card, tap .
Battery & power saving
You can view the current battery information or turn on powersaving mode.
1 On the settings screen, Tap General Battery & power saving.
2 Customize settings:
A Battery usage: View the battery usage details. To view more
details, select a specific item.
A Battery percentage on status bar: Display the remaining
battery level as a percentage on the status bar.
A Battery saver: Reduce battery consumption by cutting down
some device settings, such as the display brightness, speed
when powerand vibration intensity. The status bar displays
saving mode is on.
A Help: Displays help information for the battery saver feature.
Phone Settings
92
Memory
You can view the average amount of memory usage over a certain
period of time and the memory occupied by an app.
1 On the settings screen, tap General Memory.
2 Tap to set a time slot to retrieve data.
Apps
You can view a list of installed apps. Shut down or delete apps, if
necessary.
1 On the settings screen, tap General Apps.
2 Select an app and perform actions.
Backup & reset
You can back up data saved on your device to another device or
account. Reset the device, if necessary.
1 On the settings screen, tap General Backup & reset.
2 Customize settings:
A LG Backup: Back up and restore all data saved on the device.
See LG Backup for details.
A Back up my data: Back up your app data, Wi-Fi password and
other settings to the Google server.
A Backup account: View the current backup account in use.
A Automatic restore: Automatically restore backup settings and
data when reinstalling an app.
A Network settings reset: Reset Wi-Fi, Bluetooth and other
network settings.
A Factory data reset: Reset all settings for the device and delete
data.
A Resetting your device deletes all data on it. Enter your device name,
Google account and other initial information again.
Phone Settings
93
About phone
You can view information about your device, such as the name,
status, software details and legal information.
On the settings screen, tap General About phone and view
information.
Phone Settings
94
05
Appendix
LG Language Settings
Select a language to use on your device.
Settings General Language & keyboard Language,
A Tap
and select a language.
LG Bridge
LG Bridge overview
LG Bridge is an app that helps you manage the photos, songs, videos
and documents saved on your LG smartphone from your computer
conveniently. You can back up contacts, photos and more to the
computer or update the device software.
A The supported features may vary depending on the device.
A LG USB driver is a necessary program to connect your LG
smartphone with the computer and is installed when you install LG
Bridge.
LG Bridge functions
A Manage the files on the device from a computer via Wi-Fi
connection or mobile data connection.
A Back up data from the device to a computer or restore data from a
computer to the device via USB cable connection.
A Update the device software from a computer via USB cable
connection.
Installing LG Bridge on a computer
1 Go to www.lg.com from your computer.
2 Click Support Software, Firmware, & Drivers.
3 Click LG Bridge and download the setup file.
Appendix
96
Phone software update
LG Mobile phone software update from the
Internet
For more information about using this function, please visit
http://www.lg.com/common/index.jsp, select your country and
language.
This feature allows you to conveniently update the firmware on your
phone to a newer version from the Internet without needing to visit
a service center. This feature will only be available if and when LG
makes a newer firmware version available for your device.
Because the mobile phone firmware update requires the user’s full
attention for the duration of the update process, please make sure
you check all instructions and notes that appear at each step before
proceeding. Please note that removing the USB cable during the
upgrade may seriously damage your mobile phone.
A LG reserves the right to make firmware updates available only for
selected models at its own discretion and does not guarantee the
availability of the newer version of the firmware for all handset
models.
Appendix
97
LG Mobile Phone software update via Over-theAir (OTA)
This feature allows you to conveniently update your phone’s software
to a newer version via OTA, without connecting using a USB cable.
This feature will only be available if and when LG makes a newer
firmware version available for your device.
To perform the phone software update tap Settings General
System updates Check for new system update.
A Your personal data from internal phone storage—including
information about your Google account and any other accounts,
your system/application data and settings, any downloaded
applications and your DRM license—might be lost in the process
of updating your phone’s software. Therefore, LG recommends
that you backup your personal data before updating your phone’s
software. LG does not take responsibility for any loss of personal
data.
A This feature depends on your network service provider, region and
country.
Appendix
98
FAQ
This chapter lists some problems you might encounter when using
your phone. Some problems require you to call your service provider,
but most are easy to fix yourself.
Message
Possible causes
There is no SIM card in
SIM card error the phone or it is inserted
incorrectly.
No network
connection/
Dropped
network
Codes do not
match
Possible corrective measures
Make sure the SIM card is
correctly inserted.
Signal is weak or you
are outside the carrier
network.
Move toward a window or
into an open area. Check the
network operator coverage
map.
Operator applied new
services.
Check whether the SIM card
is more than 6~12 months
old. If so, change your SIM or
USIM card at your network
provider's nearest branch.
Contact your service provider.
To change a security code,
confirm the new code by
If you forget the code, contact
re-entering it.
your service provider.
The two codes you
entered do not match
No
applications
can be set
Not supported by service
provider or registration
required.
Contact your service provider.
Downloaded
application
causes a lot
of errors.
Remove the application.
1. Tap
Settings.
2. Tap General Apps.
3. Tap the app Uninstall.
Appendix
99
Message
Calls not
available
Phone cannot
be turned on
Charging
error
Number not
allowed.
Possible causes
Possible corrective measures
Dialing error
New network not authorized.
New SIM card inserted.
Check for new restrictions.
Pre-paid charge limit
reached.
Contact service provider or
reset limit with PIN2.
On/Off key pressed too
briefly.
Press the On/Off key for at
least two seconds.
Battery is not charged.
Charge battery. Check the
charging indicator on the
display.
Battery is not charged.
Charge battery.
Outside temperature is
too hot or cold.
Make sure phone is charging
at a normal temperature.
Contact problem
Check the charger and its
connection to the phone.
No voltage
Plug the charger into a
different outlet.
Charger defective
Replace the charger
Wrong charger
Use only original LG
accessories.
The Fixed dialing number
function is on.
Check the Settings menu and
turn the function off.
Impossible to
receive/ send Memory full
SMS & photos
Appendix
Delete some data, such as
applications or messages from
your phone to make more
memory available.
100
Message
Possible causes
Possible corrective measures
Files do not
open
Unsupported file format
Check the supported file
formats.
The screen
does not turn
on when I
receive a call.
Proximity sensor problem
If you use a protection tape
or case, make sure it has not
covered the area around the
proximity sensor. Make sure
that the area around the
proximity sensor is clean
No sound
Vibration mode
Check the settings status in
the sound menu to make sure
you are not in vibration or no
interruptions mode.
Intermittent software
problem
If the screen freezes or the
phone does not respond when
you try to operate it, remove
the battery and reinsert it.
Then power the phone back
on.
Alternatively, try to perform a
software update through the
website.
Hangs up or
freezes
Appendix
101
Anti-Theft Guide
Set up your device to prevent other people from using it if it's been
reset to factory settings without your permission. For example, if
your device is lost, stolen, or wiped, only someone with your Google
account or screen lock information can use the device.
All you need to make sure your device is protected is:
A Set a screen lock: If your device is lost or stolen but you have a
screen lock set, the device can't be erased using the Settings menu
unless your screen is unlocked.
A Add your Google account on your device: If your device is wiped
but you have your Google account on it, the device can't finish the
setup process until your Google account information is entered
again.
After your device is protected, you'll need to either unlock your screen
or enter your Google account password if you need to do a factory
reset. This ensures that you or someone you trust is doing the reset.
A Do not forget your Google account and password you added to
your device prior to performing a factory reset. If you can't provide
the account information during the setup process, you won't be
able to use the device at all after performing the factory reset.
Appendix
102
More information
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open
source licenses, that is contained in this product, please visit http://
opensource.lge.com.
In addition to the source code, all referred licenses terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM
for a charge covering the cost of performing such distribution (such
as the cost of media, shipping, and handling) upon email request to
opensource@lge.com. This offer is valid for three (3) years from the
date on which you purchased the product.
Trademarks
A Copyright© 2016 LG Electronics, Inc. All rights reserved. LG and
the LG logo are registered trademarks of LG Group and its related
entities.
A Google™, Google Maps™, Gmail™, YouTube™, Hangouts™ and Play
Store™ are trademarks of Google, Inc.
A Bluetooth® is a registered trademark of Bluetooth SIG, Inc.
worldwide.
A Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi
Alliance.
A All other trademarks and copyrights are the property of
theirrespective owners.
Appendix
103
06
For Your Safety
Important Information
This user guide contains important information on the use and
operation of this phone. Please read all the information carefully for
optimal performance and to prevent any damage to or misuse of the
phone. Any changes or modifications not expressly approved in this
user guide could void your warranty for this equipment. Any changes
or modifications not expressly approved by the manufacturer could
void the user’s authority to operate the equipment.
Before You Start
Violation of the instructions may cause serious injury
or death.
WARNING: This product contains chemicals known to the State of California
to cause cancer and birth defects or other reproductive harm.
Wash hands after handling.
ANever place your phone in a microwave oven as it will cause
the battery to explode.
AWhen riding in a car, do not leave your phone or set up the
hands-free kit near the air bag. If wireless equipment is
improperly installed and the air bag is deployed, you may be
seriously injured.
ADo not dispose of your phone near fire or with hazardous
or flammable waste. You should dispose of your phone in
accordance with all applicable laws.
ADo not use the phone in areas where its use is prohibited.
(For example: aircraft)
ADo not expose the battery charger or adapter to direct
sunlight or use it in places with high humidity, such as a
bathroom.
For Your Safety
105
ADo not use harsh chemicals (such as alcohol, benzene,
thinners, etc.) or detergents to clean your phone. This could
cause a fire.
ADo not drop, strike, or shake your phone severely. It may harm
the internal circuit boards of the phone.
ADo not use your phone in high explosive areas as the phone
may generate sparks.
ADo not damage the power cord by bending, twisting, pulling,
or heating. Do not use the plug if it is loose as it may cause
electric shock or fire.
ADo not place any heavy items on the power cord. Do not
allow the power cord to be crimped as it may cause electric
shock or fire.
ADo not handle the phone with wet hands while it is being
charged. It may cause an electric shock or seriously damage
your phone.
ADo not disassemble the phone.
ADo not place or answer calls while charging the phone as it
may short-circuit the phone and/or cause electric shock or
fire.
ADo not attempt to repair or modify the device yourself. Your
device is equipped with an internal rechargeable battery
which should be replaced only by LG or an authorized LG
repair center.
AYou should never attempt to open or disassemble this device
yourself and doing so may cause damage that voids your
warranty.
AMake sure that no sharp-edged items, such as animal’s teeth
or nails, come into contact with the battery. This could cause
a fire.
For Your Safety
106
ABe careful that children do not swallow any parts (such as
earphone, connection parts of the phone, etc.) This could
cause asphyxiation or suffocation resulting in serious injury
or death.
AUnplug the power cord and charger during lightning storms
to avoid electric shock or fire.
AOnly use chargers provided by LG. The warranty will not be
applied to products provided by other suppliers.
AOnly authorized personnel should service the phone and
its accessories. Faulty installation or service may result in
accidents and consequently invalidate the warranty.
AAn emergency call can be made only within a service area.
For an emergency call, make sure that you are within a
service area and that the phone is turned on.
AYour phone is an electronic device that generates heat during
normal operation. Extremely prolonged, direct skin contact in
the absence of adequate ventilation may result in discomfort
or minor burns. Therefore, use care when handling your
phone during or immediately after operation.
AUse and store your phone in temperatures between
0 °C/32 °F and 45 °C/113 °F, if possible. Exposing your
phone to extremely low or high temperatures may result in
damage, malfunction, or even explosion.
For Your Safety
107
HAC statement
This phone has been tested and rated for use with hearing aids for some of
the wireless technologies that it uses. However, there may be some newer
wireless technologies used in this phone that have not been tested yet for
use with hearing aids. It is important to try the different features of this
phone thoroughly and in different locations, using your hearing aid or cochlear
implant, to determine if you hear any interfering noise. Consult your service
provider or the manufacturer of this phone for information on hearing aid
compatibility. If you have questions about return or exchange policies, consult
your service provider or phone retailer. This mobile phone has a Hearing Aid
Mode that, when activated, may reduce interference with some hearing aid
models.
FCC RF Exposure Information
WARNING! Read this information before operating the phone.
In August 1996, the Federal Communications Commission (FCC) of the
United States, with its action in Report and Order FCC 96-326, adopted
an updated safety standard for human exposure to Radio Frequency (RF)
electromagnetic energy emitted by FCC regulated transmitters. Those
guidelines are consistent with the safety standard previously set by both U.S.
and international standards bodies. The design of this phone complies with
the FCC guidelines and these international standards.
For Your Safety
108
Body-worn Operation
This device was tested for typical use with the back of the phone kept 0.39
inches (1.0 cm) from the body. To comply with FCC RF exposure requirements,
a minimum separation distance of 0.39 inches (1.0 cm) must be maintained
between the user’s body and the back of the phone.
Any belt-clips, holsters, and similar accessories containing metallic
components may not be used. Avoid the use of accessories that cannot
maintain 0.39 inches (1.0 cm) distance between the user’s body and the back
of the phone and have not been tested for compliance with FCC RF exposure
limits.
Caution
Use only the supplied antenna. Use of unauthorized antennas (or
modifications to the antenna) could impair call quality, damage the phone, void
your warranty and/or violate FCC regulations.
Don't use the phone with a damaged antenna. A damaged antenna could
cause a minor skin burn. Contact your local dealer for a replacement antenna.
Consumer Information About Radio Frequency
Emissions
Your wireless phone, which contains a radio transmitter and receiver,
emits radio frequency energy during use. The following consumer
information addresses commonly asked questions about the health
effects of wireless phones.
For Your Safety
109
Are wireless phones safe?
Scientific research on the subject of wireless phones and radio frequency
(“RF”) energy has been conducted worldwide for many years, and continues.
In the United States, the Food and Drug Administration (“FDA”) and the
Federal Communications Commission (“FCC”) set policies and procedures
for wireless phones. The FDA issued a website publication on health issues
related to cell phone usage where it states, “The scientific community at large
… believes that the weight of scientific evidence does not show an association
between exposure to radiofrequency (RF) from cell phones and adverse
health outcomes. Still the scientific community does recommend conducting
additional research to address gaps in knowledge. That research is being
conducted around the world and FDA continues to monitor developments in
this field. You can access the joint FDA/FCC website at http://www.fda.gov
(under “c”in the subject index, select Cell Phones > Research). You can
also contact the FDA toll-free at (888) 463-6332 or (888) INFO-FDA. In
June 2000, the FDA entered into a cooperative research and development
agreement through which additional scientific research is being conducted.
The FCC issued its own website publication stating that “there is no scientific
evidence that proves that wireless phone usage can lead to cancer or a variety
of other problems, including headaches, dizziness or memory loss.” This
publication is available at http://www.fcc.gov/cgb/cellular.html or through the
FCC at (888) 225-5322 or (888) CALL-FCC.
What does “SAR” mean?
In 1996, the FCC, working with the FDA, the U.S. Environmental Protection
Agency, and other agencies, established RF exposure safety guidelines for
wireless phones in the United States. Before a wireless phone model is
available for sale to the public, it must be tested by the manufacturer and
certified to the FCC that it does not exceed limits established by the FCC.
One of these limits is expressed as a Specific Absorption Rate, or “SAR.” SAR
is a measure of the rate of absorption of RF energy in the body. Tests for SAR
are conducted with the phone transmitting at its highest power level in all
tested frequency bands. Since 1996, the FCC has required that the SAR of
handheld wireless phones not exceed 1.6 watts per kilogram, averaged over
one gram of tissue. Although the SAR is determined at the highest power
level, the actual SAR value of a wireless phone while operating can be less
than the reported SAR value. This is because the SAR value may vary from
call to call, depending on factors such as proximity to a cell site, the proximity
of the phone to the body while in use, and the use of hands-free devices.
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For more information about SARs, see the FCC’s OET Bulletins 56 and 65
at http://ww.fcc.gov/Bureaus/Engineering_Technology/Documents/bulletins
or visit the Cellular Telecommunications Industry Association website at
http://www.ctia.org/consumer_info/index.cfm/AID/10371. You may also wish
to contact the manufacturer of your phone.
Can I minimize my RF exposure?
If you are concerned about RF, there are several simple steps you can take to
minimize your RF exposure. You can, of course, reduce your talk time.
You can place more distance between your body and the source of the RF, as
the exposure level drops off dramatically with distance. The FDA/FCC website
states that “hands-free kits can be used with wireless phones for convenience
and comfort. These systems reduce the absorption of RF energy in the head
because the phone, which is the source of the RF emissions, will not be placed
against the head. On the other hand, if the phone is mounted against the
waist or other part of the body during use, then that part of the body will
absorb more RF energy. Wireless phones marketed in the U.S. are required to
meet safety requirements regardless of whether they are used against the
head or against the body. Either configuration should result in compliance with
the safety limit.” Also, if you use your wireless phone while in a car, you can
use a phone with an antenna on the outside of the vehicle. You should also
read and follow your wireless phone manufacturer’s instructions for the safe
operation of your phone.
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Do wireless phones pose any special risks to children?
The FDA/FCC website states that “the scientific evidence does not show a
danger to users of wireless communication devices, including children.” The
FDA/FCC website further states that “some groups sponsored by other
national governments have advised that children be discouraged from
using wireless phones at all”. For example, the Stewart Report from the
United Kingdom [“UK”] made such a recommendation in December 2000.
In this report a group of independent experts noted that no evidence exists
that using a cell phone causes brain tumors or other ill effects. [The UK’s]
recommendation to limit cell phone use by children was strictly precautionary;
it was not based on scientific evidence that any health hazard exists. A copy of
the UK’s leaflet is available at http://www.dh.gov.uk (search “mobile”), or you
can write to: NRPB, Chilton, Didcot, Oxon OX11 ORQ, United Kingdom. Copies
of the UK’s annual reports on mobile phones and RF are available online at
www.iegmp.org.uk and http://www.hpa.org.uk/radiation/ (search “mobile”).
Parents who wish to reduce their children’s RF exposure may choose to
restrict their children’s wireless phone use.
Where can I get further information about RF emissions?
For further information, see the following additional resources (websites
current as of April 2005):
U.S. Food and Drug Administration
FDA Consumer magazine
November-December 2000
Telephone: (888) INFO-FDA
http://www.fda.gov (Under “c” in the subject index, select Cell Phones >
Research.)
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U.S. Federal Communications Commission
445 12th Street, S.W.
Washington, D.C. 20554
Telephone: (888) 225-5322
http://www.fcc.gov/oet/rfsafety
Independent Expert Group on Mobile Phones
http://www.iegmp.org.uk
Royal Society of Canada Expert Panels on Potential Health Risks of Radio
Frequency Fields from Wireless Telecommunication Devices
283 Sparks Street
Ottawa, Ontario K1R 7X9
Canada
Telephone: (613) 991-6990
http://www.rsc.ca/index.php?page=Expert_Panels_RF&Lang_id=120
World Health Organization
Avenue Appia 20
1211 Geneva 27
Switzerland
Telephone: 011 41 22 791 21 11
http://www.who.int/mediacenter/factsheets/fs193/en/
International Commission on Non-Ionizing Radiation Protection
c/o Bundesamt fur Strahlenschutz
Ingolstaedter Landstr. 1
85764 Oberschleissheim
Germany
Telephone: 011 49 1888 333 2156
http://www.icnirp.de
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American National Standards Institute
1819 L Street, N.W., 6th Floor
Washington, D.C. 20036
Telephone: (202) 293-8020
http://www.ansi.org
National Council on Radiation Protection and Measurements
7910 Woodmont Avenue, Suite 800
Bethesda, MD 20814-3095
Telephone: (301) 657-2652
http://www.ncrponline.org
Engineering in Medicine and Biology Society, Committee on Man
and Radiation (COMAR) of the Institute of Electrical and Electronics
Engineers
http://ewh.ieee.org/soc/embs/comar/
Consumer Information on SAR
(Specific Absorption Rate)
This model phone meets the government's requirements for exposure to
radio waves. Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission limits for exposure to
Radio Frequency (RF) energy set by the Federal Communications Commission
of the U.S. Government. These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by independent
scientific organizations through periodic and thorough evaluation of scientific
studies. The standards include a substantial safety margin designed to assure
the safety of all persons, regardless of age and health.
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The exposure standard for wireless mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The SAR limit
set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard
operating positions specified by the FCC with the phone transmitting at its
highest certified power level in all tested frequency bands. Although SAR is
determined at the highest certified power level, the actual SAR level of the
phone while operating can be well below the maximum value. Because the
phone is designed to operate at multiple power levels to use only the power
required to reach the network, in general, the closer you are to a wireless
base station antenna, the lower the power output. Before a phone model
is available for sale to the public, it must be tested and certified to the FCC
that it does not exceed the limit established by the government-adopted
requirement for safe exposure. The tests are performed in positions and
locations (e.g., at the ear and worn on the body) as required by the FCC for
each model.
The highest SAR values are:
* Head: 0.98W/kg
* Body (Body-worn/Hotspot): 1.17W/kg
(Body measurements differ among phone models, depending upon available
accessories and FCC requirements).
While there may be differences between SAR levels of various phones and
at various positions, they all meet the government requirement for safe
exposure.
The FCC has granted an Equipment Authorization for this model phone with
all reported SAR levels evaluated as in compliance with the FCC RF emission
guidelines. SAR information on this model phone is on file with the FCC and
can be found under the Display Grant section of http://www.fcc.gov/oet/fccid
after searching on FCC ID ZNFVS500. Additional information on Specific
Absorption Rates (SAR) can be found on the Cellular Telecommunications
Industry Association (CTIA) website at http://www.ctia.org/.
* In the United States and Canada, the SAR limit for mobile phones used by
the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The
standard incorporates a substantial margin of safety to give additional
protection for the public and to account for any variations in measurements.
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FCC Hearing-Aid Compatibility (HAC)
Regulations for Wireless Devices
On July 10, 2003, the U.S. Federal Communications Commission (FCC) Report
and Order in WT Docket 01-309 modified the exception of wireless phones
under the Hearing Aid Compatibility Act of 1988 (HAC Act) to require digital
wireless phones be compatible with hearingaids. The intent of the HAC Act
is to ensure reasonable access to telecommunications services for persons
with hearing disabilities. While some wireless phones are used near some
hearing devices (hearing aids and cochlear implants), users may detect a
buzzing, humming, or whining noise. Some hearing devices are more immune
than others to this interference noise, and phones also vary in the amount of
interference they generate.
The wireless telephone industry has developed a rating system for wireless
phones, to assist hearing device users to find phones that may be compatible
with their hearing devices. Not all phones have been rated. Phones that are
rated have the rating on their box or a label located on the box.
The ratings are not guarantees. Results will vary depending on the user's
hearing device and hearing loss. If your hearing device happens to be
vulnerable to interference, you may not be able to use a rated phone
successfully. Trying out the phone with your hearing device is the best way to
evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely
to generate less interference to hearing devices than phones that are not
labeled. M4 is the better/higher of the two ratings. T-Ratings: Phones rated T3
or T4 meet FCC requirements and are likely to generate less interference to
hearing devices than phones that are not labeled. T4 is the better/ higher of
the two ratings.
Hearing devices may also be rated. Your hearing device manufacturer or
hearing health professional may help you find this rating. Higher ratings mean
that the hearing device is relatively immune to interference noise. The hearing
aid and wireless phone rating values are then added together.
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A sum of 5 is considered acceptable for normal use. A sum of 6 is considered
for best use.
In the above example, if a hearing aid meets the M2 level rating
and the wireless phone meets the M3 level rating, the sum of the
two values equal M5. This should provide the hearing aid user with
“normal usage” while using their hearing aid with the particular
wireless phone. “Normal usage” in this context is defined as a signal
quality that’s acceptable for normal operation.
The M mark is intended to be synonymous with the U mark. The T mark
is intended to be synonymous with the UT mark. The M and T marks are
recommended by the Alliance for Telecommunications Industries Solutions
(ATIS). The U and UT marks are referenced in Section 20.19 of the FCC Rules.
The HAC rating and measurement procedure are described in the American
National Standards Institute (ANSI) C63.19 standard.
To ensure that the Hearing Aid Compatibility rating for your phone
is maintained, secondary transmitters such as Bluetooth and WLAN
components must be disabled during a call.
For information about hearing aids and digital wireless phones
Wireless Phones and Hearing Aid Accessibility
http://www.accesswireless.org/
Gallaudet University, RERC
http://tap.gallaudet.edu/Voice/
FCC Hearing Aid Compatibility and Volume Control
http://www.fcc.gov/cgb/dro/hearing.html
The Hearing Aid Compatibility FCC Order
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf
Hearing Loss Association of America [HLAA]
http://hearingloss.org/content/telephones-and-mobile-devices
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Caution:
Avoid potential hearing loss.
Prolonged exposure to loud sounds (including music) is the most common
cause of preventable hearing loss. Some scientific research suggests that
using portable audio devices, such as portable music players and cellular
telephones, at high volume settings for long durations may lead to permanent
noise-induced hearing loss. This includes the use of headphones (including
headsets, earbuds and Bluetooth or other wireless devices). Exposure to
very loud sound has also been associated in some studies with tinnitus (a
ringing in the ear), hypersensitivity to sound and distorted hearing. Individual
susceptibility to noise-induced hearing loss and other potential hearing
problems varies.
The amount of sound produced by a portable audio device varies depending
on the nature of the sound, the device, the device settings and the
headphones. You should follow some commonsense recommendations when
using any portable audio device:
A Set the volume in a quiet environment and select the lowest volume at
which you can hear adequately.
A When using headphones, turn the volume down if you cannot hear the
people speaking near you or if the person sitting next to you can hear what
you are listening to.
A Do not turn the volume up to block out noisy surroundings. If you choose
to listen to your portable device in a noisy environment, use noisecanceling headphones to block out background environmental noise.
A Limit the amount of time you listen. As the volume increases, less time is
required before your hearing could be affected.
A Avoid using headphones after exposure to extremely loud noises, such as
rock concerts, that might cause temporary hearing loss. Temporary hearing
loss might cause unsafe volumes to sound normal.
A Do not listen at any volume that causes you discomfort. If you experience
ringing in your ears, hear muffled speech or experience any temporary
hearing difficulty after listening to your portable audio device, discontinue
use and consult your doctor.
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TIA Safety Information
The following is the complete TIA Safety Information for wireless handheld
phones.
Exposure to Radio Frequency Signal
Your wireless handheld portable phone is a low power radio transmitter and
receiver. When ON, it receives and sends out Radio Frequency (RF) signals.
In August, 1996, the Federal Communications Commissions (FCC) adopted
RF exposure guidelines with safety levels for handheld wireless phones. Those
guidelines are consistent with the safety standards previously set by both U.S.
and international standards bodies:
ANSI C95.1 (1992) *
NCRP Report 86 (1986)
ICNIRP (1996)
* American National Standards Institute; National Council on Radiation
Protection and Measurements; International Commission on Non-Ionizing
Radiation Protection.
Those standards were based on comprehensive and periodic evaluations of
the relevant scientific literature. For example, over 120 scientists, engineers,
and physicians from universities, government health agencies, and industry
reviewed the available body of research to develop the ANSI Standard (C95.1).
The design of your phone complies with the FCC guidelines (and those
standards).
Antenna Care
Use only the supplied or an approved replacement antenna. Unauthorized
antennas, modifications, or attachments could damage the phone and may
violate FCC regulations.
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Tips on Efficient Operation
For your phone to operate most efficiently:
Don’t touch the antenna unnecessarily when the phone is in use. Contact
with the antenna affects call quality and may cause the phone to operate at a
higher power level than otherwise needed.
Electronic Devices
Most modern electronic equipment is shielded from RF signals. However,
certain electronic equipment may not be shielded against the RF signals from
your wireless phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a minimum
separation of six (6) inches be maintained between a handheld wireless
phone and a pacemaker to avoid potential interference with the pacemaker.
These recommendations are consistent with the independent research by and
recommendations of Wireless Technology Research.
Persons with pacemakers:
A Should ALWAYS keep the phone more than six (6) inches from their
pacemaker when the phone is turned ON;
A Should not carry the phone in a breast pocket;
A Should use the ear opposite the pacemaker to minimize the potential for
interference;
A Should turn the phone OFF immediately if there is any reason to suspect
that interference is taking place.
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Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference, you may want to consult your service provider (or
call the customer service line to discuss alternatives).
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your
device to determine if it is adequately shielded from external RF energy. Your
physician may be able to assist you in obtaining this information.
Health Care Facilities
Turn your phone OFF in health care facilities when any regulations posted in
these areas instruct you to do so. Hospitals or health care facilities may use
equipment that could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded electronic
systems in motor vehicles. Check with the manufacturer or its representative
regarding your vehicle. You should also consult the manufacturer of any
equipment that has been added to your vehicle.
Posted Facilities
Turn your phone OFF in any facility where posted notices so require.
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Aircraft
FCC regulations prohibit using your phone while in the air. Switch OFF your
phone before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when in a
“blasting area” or in areas posted: “Turn off two-way radio”. Obey all signs and
instructions.
Potentially Explosive Atmosphere
Turn your phone OFF when in any area with a potentially explosive
atmosphere and obey all signs and instructions. Sparks in such areas could
cause an explosion or fire resulting in bodily injury or even death. Areas with
a potentially explosive atmosphere are often, but not always marked clearly.
Potential areas may include: fueling areas (such as gasoline stations); below
deck on boats; fuel or chemical transfer or storage facilities; vehicles using
liquefied petroleum gas (such as propane or butane); areas where the air
contains chemicals or particles (such as grain, dust, or metal powders); and
any other area where you would normally be advised to turn off your vehicle
engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including either
installed or portable wireless equipment, in the area over the air bag or in
the air bag deployment area. If in-vehicle wireless equipment is improperly
installed and the air bag inflates, serious injury could result.
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Part 15.19 statement
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
Part 15.21 statement
Changes or modifications that are not expressly approved by the
manufacturer for compliance could void the user’s authority to operate the
equipment.
Part 15.105 statement
This equipment has been tested and found to comply with the limits for a
class B digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
A Reorient or relocate the receiving antenna.
A Increase the separation between the equipment and receiver.
A Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
A Consult the dealer or an experienced radio/TV technician for help.
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Safety Information
Please read and observe the following information for safe and proper use of
your phone and to prevent damage.
$BVUJPO
Violation of the instructions may cause minor or serious damage
to the product.
A Do not disassemble or open crush, bend or deform, puncture or shred.
A Do not modify or remanufacture, attempt to insert foreign objects into
the battery, immerse or expose to water or other liquids, expose to fire,
explosion or other hazard. Such conditions may present the risk of fire or
explosion.
A Only use the battery for the system for which it is specified.
A Only use the battery with a charging system that has been qualified with
the system per CTIA Certification Requirements for Battery System
Compliance to IEEE1725. Use of an unqualified battery or charger may
present a risk of fire, explosion, leakage, or other hazard.
A Do not short circuit a battery or allow metallic conductive objects to
contact battery terminals.
A Replace the battery only with another battery that has been qualified
with the system per this standard, IEEE-Std-1725. Use of an unqualified
battery may present a risk of fire, explosion, leakage or other hazard. Only
authorized service providers shall replace battery. (If the battery is nonuser
replaceable)
A Promptly dispose of used batteries in accordance with local regulations.
A Battery usage by children should be supervised.
A Avoid dropping the phone or battery. If the phone or battery is dropped,
especially on a hard surface, and the user suspects damage, take it to a
service center for inspection.
A Improper battery use may result in a fire, explosion or other hazard.
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Charger and Adapter Safety
A The charger and adapter are intended for indoor use only.
A Insert the battery charger vertically into the wall power socket.
A Only use the LG-approved battery charger. Otherwise, you may cause
serious damage to your phone.
A Use the correct adapter for your phone when using the battery charger
abroad.
Battery Information and Care
A Always unplug the charger from the wall socket after the phone is fully
charged to save unnecessary power consumption of the charger.
A Please read the manual of specified charger about charging method.
A Do not damage the power cord by bending, twisting, or heating. Do not use
the plug if it is loose as it may cause electric shock or fire.
A Do not place any heavy items on the power cord. Do not allow the power
cord to be crimped as it may cause electric shock or fire.
A Unplug the power cord prior to cleaning your phone, and clean the power
plug pin when it’s dirty. When using the power plug, ensure that it’s firmly
connected. If not, it may cause excessive heat or fire. If you put your phone
in a pocket or bag without covering the receptacle of the phone (power
plug pin), metallic articles (such as a coin, paperclip or pen) may shortcircuit the phone. Always cover the receptacle when not in use.
A Recharge the battery after long periods of non-use to maximize battery
life. Battery life will vary due to usage pattern and environmental
conditions.
A Please use only an approved charging accessory to charge your LG
phone. Improper handling of the charging port, as well as the use of an
incompatible charger, may cause damage to your phone and void the
warranty.
A Charging temperature range is regulated between 0 °C/32 °F and
45 °C/113 °F. Do not charge the battery out of recommended
temperature range. Charging out of recommended range might cause the
generating heat or serious damage of battery. And also, it might cause the
deterioration of battery's characteristics and cycle life.
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A Do not use or leave the battery under the blazing sun or in heated car
by sunshine. The battery may generate heat, smoke or flame. And also, it
might cause the deterioration of battery’s characteristics or cycle life.
A The battery pack has protection circuit to avoid the danger. Do not use
nearby the place where generates static electricity more than 100V which
gives damage to the protection circuit. If the protection circuit were broken,
the battery would generate smoke, rupture or flame.
A If the skin or cloth is smeared with liquid from the battery, wash with fresh
water. It may cause the skin inflammation.
A Please take your phone to an authorized service center immediately if this
occurs.
A Do not handle the phone with wet hands while it is being charged. It may
cause an electric shock or seriously damage your phone.
A Do not place or answer calls while charging the phone as it may shortcircuit the phone and/or cause electric shock or fire.
A The charger and adapter are intended for indoor use only.
A Talking on your phone for a long period of time may reduce call quality due
to heat generated during use.
Explosion, Shock, and Fire Hazards
A Do not put your phone in a place subject to excessive dust and keep the
minimum required distance between the power cord and heat sources.
A Unplug the power cord prior to cleaning your phone, and clean the power
plug pin when it’s dirty.
A When using the power plug, ensure that it’s firmly connected. If not, it may
cause excessive heat or fire.
A If you put your phone in a pocket or bag without covering the receptacle
of the phone (power plug pin), metallic articles (such as a coin, paperclip
or pen) may short-circuit the phone and may cause an explosion. Always
cover the receptacle when not in use.
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General Notice
A Do not place items containing magnetic components such as a credit card,
phone card, bank book, or subway ticket near your phone. The magnetism
of the phone may damage the data stored in the magnetic strip.
A Talking on your phone for a long period of time may reduce call quality due
to heat generated during use.
A When the phone is not used for a long period time, store it in a safe place
with the power cord unplugged.
A Using the phone in proximity to receiving equipment (i.e., TV or radio) may
cause interference to the phone.
A Do not use the phone if the antenna is damaged. If a damaged antenna
contacts skin, it may cause a slight burn. Please contact an LG Authorized
Service Center to replace the damaged antenna.
A Do not immerse your phone in water, liquid, or expose to high humidity.
Immediately, take it to an LG Authorized Service Center.
A Do not paint your phone.
A The data saved in your phone might be deleted due to careless use, repair
of the phone, or upgrade of the software. Please backup your important
phone numbers. (Ringtones, text messages, voice messages, pictures, and
videos could also be deleted.) The manufacturer is not liable for damage
due to the loss of data.
A When you use the phone in public places, set the ringtone to vibration so
you don't disturb others.
A Do not turn your phone on or off when putting it to your ear.
A Use accessories, such as earphones and headsets, with caution.
A Ensure that cables are tucked away safely and do not touch the antenna
unnecessarily.
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FDA Consumer Update
The U.S. Food and Drug Administration’s Center for Devices and Radiological
Health Consumer Update on Mobile Phones:
1. Do wireless phones pose a health hazard?
The available scientific evidence does not show that any health problems
are associated with using wireless phones. There is no proof, however, that
wireless phones are absolutely safe. Wireless phones emit low levels of Radio
Frequency (RF) energy in the microwave range while being used. They also
emit very low levels of RF when in standby mode. Whereas high levels of RF
can produce health effects (by heating tissue), exposure to low level RF that
does not produce heating effects causes no known adverse health effects.
Many studies of low level RF exposures have not found any biological effects.
Some studies have suggested that some biological effects may occur, but
such findings have not been confirmed by additional research. In some cases,
other researchers have had difficulty in reproducing those studies, or in
determining the reasons for inconsistent results.
2. What is the FDA's role concerning the safety of wireless
phones?
Under the law, the FDA does not review the safety of radiation-emitting
consumer products such as wireless phones before they can be sold, as it
does with new drugs or medical devices. However, the agency has authority to
take action if wireless phones are shown to emit Radio Frequency (RF) energy
at a level that is hazardous to the user. In such a case, the FDA could require
the manufacturers of wireless phones to notify users of the health hazard
and to repair, replace, or recall the phones so that the hazard no longer exists.
Although the existing scientific data do not justify FDA regulatory actions,
the FDA has urged the wireless phone industry to take a number of steps,
including the following:
A Support needed research into possible biological effects of RF of the type
emitted by wireless phones;
A Design wireless phones in a way that minimizes any RF exposure to the
user that is not necessary for device function; and
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A Cooperate in providing users of wireless phones with the best possible
information on possible effects of wireless phone use on human health.
The FDA belongs to an interagency working group of the federal agencies that
have responsibility for different aspects of RF safety to ensure coordinated
efforts at the federal level. The following agencies belong to this working
group:
A National Institute for Occupational Safety and Health
A Environmental Protection Agency
A Occupational Safety and Health Administration
A National Telecommunications and Information Administration
The National Institutes of Health participates in some interagency working
group activities, as well.
The FDA shares regulatory responsibilities for wireless phones with the
Federal Communications Commission (FCC). All phones that are sold in the
United States must comply with FCC safety guidelines that limit RF exposure.
The FCC relies on the FDA and other health agencies for safety questions
about wireless phones.
The FCC also regulates the base stations that the wireless phone networks
rely upon. While these base stations operate at higher power than do the
wireless phones themselves, the RF exposures that people get from these
base stations are typically thousands of times lower than those they can get
from wireless phones. Base stations are thus not the subject of the safety
questions discussed in this document.
3. What kinds of phones are the subject of this update?
The term “wireless phone” refers here to handheld wireless phones with
built-in antennas, often called “cell”, “mobile”, or “PCS” phones. These types
of wireless phones can expose the user to measurable Radio Frequency (RF)
energy because of the short distance between the phone and the user’s head.
These RF exposures are limited by FCC safety guidelines that were developed
with the advice of the FDA and other federal health and safety agencies.
When the phone is located at greater distances from the user, the exposure
to RF is drastically lower because a person's RF exposure decreases rapidly
with increasing distance from the source. The so-called “cordless phones,”
which have a base unit connected to the telephone wiring in a house, typically
operate at far lower power levels, and thus produce RF exposures far below
the FCC safety limits.
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4. What are the results of the research done already?
The research done thus far has produced conflicting results, and many studies
have suffered from flaws in their research methods. Animal experiments
investigating the effects of Radio Frequency (RF) energy exposures
characteristic of wireless phones have yielded conflicting results that often
cannot be repeated in other laboratories. A few animal studies, however, have
suggested that low levels of RF could accelerate the development of cancer
in laboratory animals. However, many of the studies that showed increased
tumor development used animals that had been genetically engineered or
treated with cancer-causing chemicals so as to be pre-disposed to develop
cancer in the absence of RF exposure. Other studies exposed the animals
to RF for up to 22 hours per day. These conditions are not similar to the
conditions under which people use wireless phones, so we do not know with
certainty what the results of such studies mean for human health. Three large
epidemiology studies have been published since December 2000. Between
them, the studies investigated any possible association between the use of
wireless phones and primary brain cancer, glioma, meningioma, or acoustic
neuroma, tumors of the brain or salivary gland, leukemia, or other cancers.
None of the studies demonstrated the existence of any harmful health effects
from wireless phone RF exposures. However, none of the studies can answer
questions about long-term exposures, since the average period of phone use
in these studies was around three years.
5. What research is needed to decide whether RF exposure from
wireless phones poses a health risk?
A combination of laboratory studies and epidemiological studies of people
actually using wireless phones would provide some of the data that are
needed. Lifetime animal exposure studies could be completed in a few years.
However, very large numbers of animals would be needed to provide reliable
proof of a cancer promoting effect if one exists. Epidemiological studies can
provide data that is directly applicable to human populations, but ten or more
years follow-up may be needed to provide answers about some health effects,
such as cancer. This is because the interval between the time of exposure to
a cancer-causing agent and the time tumors develop — if they do — may be
many, many years. The interpretation of epidemiological studies is hampered
by difficulties in measuring actual RF exposure during day-to-day use of
wireless phones. Many factors affect this measurement, such as the angle at
which the phone is held, or which model of phone is used.
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6. What is the FDA doing to find out more about the possible
health effects of wireless phone RF?
The FDA is working with the U.S. National Toxicology Program and with groups
of investigators around the world to ensure that high priority animal studies
are conducted to address important questions about the effects of exposure
to Radio Frequency (RF) energy.
The FDA has been a leading participant in the World Health Organization
International Electro Magnetic Fields (EMF) Project since its inception in
1996. An influential result of this work has been the development of a
detailed agenda of research needs that has driven the establishment of new
research programs around the world. The project has also helped develop
a series of public information documents on EMF issues. The FDA and the
Cellular Telecommunications & Internet Association (CTIA) have a formal
Cooperative Research And Development Agreement (CRADA) to do research
on wireless phone safety. The FDA provides the scientific oversight, obtaining
input from experts in government, industry, and academic organizations.
CTIA-funded research is conducted through contracts with independent
investigators. The initial research will include both laboratory studies and
studies of wireless phone users. The CRADA will also include a broad
assessment of additional research needs in the context of the latest research
developments around the world.
7. How can I find out how much Radio Frequency energy
exposure I can get by using my wireless phone?
All phones sold in the United States must comply with Federal
Communications Commission (FCC) guidelines that limit Radio Frequency
(RF) energy exposures. The FCC established these guidelines in consultation
with the FDA and the other federal health and safety agencies. The FCC limit
for RF exposure from wireless phones is set at a Specific Absorption Rate
(SAR) of 1.6 watts per kilogram (1.6 W/kg). The FCC limit is consistent with
the safety standards developed by the Institute of Electrical and Electronic
Engineering (IEEE) and the National Council on Radiation Protection and
Measurement. The exposure limit takes into consideration the body’s ability
to remove heat from the tissues that absorb energy from the wireless phone
and is set well below levels known to have effects. Manufacturers of wireless
phones must report the RF exposure level for each model of phone to the
FCC. The FCC website (http://www.fcc.gov/oet/rfsafety) gives directions for
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locating the FCC identification number on your phone so you can find your
phone’s RF exposure level in the online listing.
8. What has the FDA done to measure the Radio Frequency
energy coming from wireless phones?
The Institute of Electrical and Electronic Engineers (IEEE) is developing a
technical standard for measuring the Radio Frequency (RF) energy exposure
from wireless phones and other wireless handsets with the participation and
leadership of FDA scientists and engineers. The standard, “Recommended
Practice for Determining the Spatial-Peak Specific Absorption Rate (SAR) in
the Human Body Due to Wireless Communications Devices: Experimental
Techniques”, sets forth the first consistent test methodology for measuring
the rate at which RF is deposited in the heads of wireless phone users. The
test method uses a tissue-simulating model of the human head.
Standardized SAR test methodology is expected to greatly improve the
consistency of measurements made at different laboratories on the same
phone. SAR is the measurement of the amount of energy absorbed in tissue,
either by the whole body or a small part of the body. It is measured in
watts/kg (or milliwatts/g) of matter. This measurement is used to determine
whether a wireless phone complies with safety guidelines.
9. What steps can I take to reduce my exposure to Radio
Frequency energy from my wireless phone?
If there is a risk from these products — and at this point we do not know
that there is — it is probably very small. But if you are concerned about
avoiding even potential risks, you can take a few simple steps to minimize
your exposure to Radio Frequency (RF) energy. Since time is a key factor in
how much exposure a person receives, reducing the amount of time spent
using a wireless phone will reduce RF exposure. If you must conduct extended
conversations by wireless phone every day, you could place more distance
between your body and the source of the RF, since the exposure level drops
off dramatically with distance. For example, you could use a headset and carry
the wireless phone away from your body or use a wireless phone connected
to a remote antenna. Again, the scientific data does not demonstrate that
wireless phones are harmful. But if you are concerned about the RF exposure
from these products, you can use measures like those described above to
reduce your RF exposure from wireless phone use.
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132
10. What about children using wireless phones?
The scientific evidence does not show a danger to users of wireless phones,
including children and teenagers. If you want to take steps to lower exposure
to Radio Frequency (RF) energy, the measures described above would apply
to children and teenagers using wireless phones. Reducing the time of
wireless phone use and increasing the distance between the user and the RF
source will reduce RF exposure. Some groups sponsored by other national
governments have advised that children be discouraged from using wireless
phones at all. For example, the government in the United Kingdom distributed
leaflets containing such a recommendation in December 2000.
They noted that no evidence exists that using a wireless phone causes brain
tumors or other ill effects. Their recommendation to limit wireless phone use
by children was strictly precautionary; it was not based on scientific evidence
that any health hazard exists.
11. What about wireless phone interference with medical
equipment?
Radio Frequency (RF) energy from wireless phones can interact with some
electronic devices. For this reason, the FDA helped develop a detailed test
method to measure Electro Magnetic Interference (EMI) of implanted cardiac
pacemakers and defibrillators from wireless telephones. This test method is
now part of a standard sponsored by the Association for the Advancement
of Medical Instrumentation (AAMI). The final draft, a joint effort by the FDA,
medical device manufacturers, and many other groups, was completed in
late 2000. This standard will allow manufacturers to ensure that cardiac
pacemakers and defibrillators are safe from wireless phone EMI.
The FDA has tested hearing aids for interference from handheld wireless
phones and helped develop a voluntary standard sponsored by the Institute
of Electrical and Electronic Engineers (IEEE). This standard specifies test
methods and performance requirements for hearing aids and wireless phones
so that no interference occurs when a person uses a “compatible” phone and a
“compatible” hearing aid at the same time. This standard was approved by the
IEEE in 2000.
For Your Safety
133
The FDA continues to monitor the use of wireless phones for possible
interactions with other medical devices. Should harmful interference be found
to occur, the FDA will conduct testing to assess the interference and work to
resolve the problem.
12. Where can I find additional information?
For additional information, please refer to the following resources: FDA web
page on wireless phones
(http://www.fda.gov/cellphones/)
Federal Communications Commission (FCC) RF Safety Program
(http://www.fcc.gov/oet/rfsafety)
International Commission on Non-lonizing Radiation Protection
(http://www.icnirp.de)
World Health Organization (WHO) International EMF Project
(http://www.who.int/emf)
National Radiological Protection Board (UK)
(http://www.hpa.org.uk/radiation/)
Driving
Check the laws and regulations on the use of wireless phones in the areas
where you drive and always obey them. Also, if using your phone while driving,
please observe the following:
A Give full attention to driving -- driving safely is your first responsibility;
A Use hands-free operation, if available;
A Pull off the road and park before making or answering a call if driving
conditions or the law require it.
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10 Driver Safety Tips
Your wireless phone gives you the powerful ability to communicate by voice
almost anywhere, anytime. An important responsibility accompanies the
benefits of wireless phones, one that every user must uphold. When operating
a car, driving is your first responsibility. When using your wireless phone behind
the wheel of a car, practice good common sense and remember the following
tips:
1. Get to know your wireless phone and its features such as speed dial and
redial. Carefully read your instruction manual and learn to take advantage
of valuable features most phones offer, including automatic redial and
memory. Also, work to memorize the phone keypad so you can use the
speed dial function without taking your attention off the road.
2. When available, use a hands-free device. A number of hands-free wireless
phone accessories are readily available today. Whether you choose an
installed mounted device for your wireless phone or a speaker phone
accessory, take advantage of these devices if available to you.
3. Make sure you place your wireless phone within easy reach and where
you can reach it without removing your eyes from the road. If you get an
incoming call at an inconvenient time, if possible, let your voicemail answer
it for you.
4. Suspend conversations during hazardous driving conditions or situations.
Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain,
sleet, snow, and ice can be hazardous, but so is heavy traffic. As a driver,
your first responsibility is to pay attention to the road.
5. Don’t take notes or look up phone numbers while driving. If you are reading
an address book or business card, or writing a “to-do” list while driving a car,
you are not watching where you are going. It is common sense. Do not get
caught in a dangerous situation because you are reading or writing and not
paying attention to the road or nearby vehicles.
6. Dial sensibly and assess the traffic; if possible, place calls when you are not
moving or before pulling into traffic. Try to plan your calls before you begin
your trip or attempt to coincide your calls with times you may be stopped
at a stop sign, red light, or otherwise stationary. But if you need to dial while
driving, follow this simple tip -- dial only a few numbers, check the road and
your mirrors, then continue.
For Your Safety
135
7. Do not engage in stressful or emotional conversations that may be
distracting. Stressful or emotional conversations and driving do not mix;
they are distracting and even dangerous when you are behind the wheel
of a car. Make people you are talking with aware you are driving and if
necessary, suspend conversations which have the potential to divert your
attention from the road.
8. Use your wireless phone to call for help. Your wireless phone is one of the
greatest tools you can own to protect yourself and your family in dangerous
situations -- with your phone at your side, help is only three numbers
away. Dial 911 or other local emergency number in the case of fire, traffic
accident, road hazard, or medical emergency. Remember, it’s a free call on
your wireless phone!
9. Use your wireless phone to help others in emergencies. Your wireless
phone provides you a perfect opportunity to be a “Good Samaritan” in your
community. If you see an auto accident, crime in progress or other serious
emergency where lives are in danger, call 911 or other local emergency
number, as you would want others to do for you.
10. Call roadside assistance or a special wireless non-emergency assistance
number when necessary. Certain situations you encounter while driving
may require attention, but are not urgent enough to merit a call for
emergency services. But you can still use your wireless phone to lend a
hand. If you see a broken-down vehicle posing no serious hazard, a broken
traffic signal, a minor traffic accident where no one appears injured or a
vehicle you know to be stolen, call roadside assistance or other special
non-emergency wireless number.
The above tips are meant as general guidelines. Before deciding to use your
mobile device while operating a vehicle, it is recommended that you consult
your applicable jurisdiction’s local laws or other regulations regarding such use.
Such laws or other regulations may prohibit or otherwise restrict the manner
in which a driver may use his or her phone while operating a vehicle.
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136
07
LIMITED
WARRANTY
STATEMENT
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN
ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE
DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU
CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS
ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR
RESOLVING DISPUTES” BELOW.
Warranty Laws
The following laws govern warranties that arise in retail sales of consumer
goods:
A The California Song-Beverly Consumer Warranty Act [CC §§1790 et seq],
A The California Uniform Commercial Code, Division Two [Com C §§2101 et
seq], and
A The federal Magnuson-Moss Warranty Federal Trade Commission
Improvement Act [15 USC §§2301 et seq; 16 CFR Parts 701– 703].
A typical Magnuson-Moss Act warranty is a written promise that the
product is free of defects or a written promise to refund, repair, or replace
defective goods. [See 15 USC §2301(6).] Remedies include damages
for failing to honor a written warranty or service contract or for violating
disclosure provisions. [See 15 USC §2310(d).] Except for some labeling
and disclosure requirements, the federal Act does not preempt state law.
[See 15 USC §2311.]
1. WHAT THIS WARRANTY COVERS:
LG offers you a limited warranty that the enclosed subscriber unit and its
enclosed accessories will be free from defects in material and workmanship,
according to the following terms and conditions:
(1) The limited warranty for the product extends for TWELVE (12) MONTHS
beginning on the date of purchase of the product with valid proof of purchase,
or absent valid proof of purchase, FIFTEEN (15) MONTHS from date of
manufacture as determined by the unit's manufacture date code.
(2) The limited warranty extends only to the original purchaser of the product
and is not assignable or transferable to any subsequent purchaser/end user.
(3) This warranty is good only to the original purchaser of the product during
the warranty period as long as it is in the U.S., including Alaska, Hawaii, U.S.
Territories and Canada.
LIMITED WARRANTY STATEMENT
138
(4) The external housing and cosmetic parts shall be free of defects at the
time of shipment and, therefore, shall not be covered under these limited
warranty terms.
(5) Upon request from LG, the consumer must provide information to
reasonably prove the date of purchase.
(6) The customer shall bear the cost of shipping the product to the Customer
Service Department of LG. LG shall bear the cost of shipping the product back
to the consumer after the completion of service under this limited warranty.
2. WHAT THIS WARRANTY DOES NOT COVER:
(1) Defects or damages resulting from use of the product in other than its
normal and customary manner.
(2) Defects or damages from abnormal use, abnormal conditions, improper
storage, exposure to moisture or dampness, unauthorized modifications,
unauthorized connections, unauthorized repair, misuse, neglect, abuse,
accident, alteration, improper installation, or other acts which are not the
fault of LG, including damage caused by shipping, blown fuses, spills of food
or liquid.
(3) Breakage or damage to antennas unless caused directly by defects in
material or workmanship.
(4) That the Customer Service Department at LG was not notified by
consumer of the alleged defect or malfunction of the product during the
applicable limited warranty period.
(5) Products which have had the serial number removed or made illegible.
(6) This limited warranty is in lieu of all other warranties, express or implied
either in fact or by operations of law, statutory or otherwise, including, but not
limited to any implied warranty of marketability or fitness for a particular use.
(7) Damage resulting from use of non LG approved accessories.
(8) All plastic surfaces and all other externally exposed parts that are
scratched or damaged due to normal customer use.
(9) Products operated outside published maximum ratings.
(10) Products used or obtained in a rental program.
(11) Consumables (such as fuses).
LIMITED WARRANTY STATEMENT
139
3. WHAT LG WILL DO:
LG will, at its sole option, either repair, replace or refund the purchase price
of any unit that is covered under this limited warranty. LG may choose at its
option to use functionally equivalent re-conditioned, refurbished or new units
or parts or any units. In addition, LG will not re-install or back-up any data,
applications or software that you have added to your phone. It is therefore
recommended that you back-up any such data or information prior to sending
the unit to LG to avoid the permanent loss of such information.
4. STATE LAW RIGHTS:
No other express warranty is applicable to this product. THE DURATION
OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF
MARKETABILITY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY
HEREIN. LG SHALL NOT BE LIABLE FOR THE LOSS OF THE USE OF THE
PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR
CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY TO USE,
THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY OR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE
TO THIS PRODUCT.
Some states do not allow the exclusive limitation of incidental or
consequential damages or limitations on how long an implied warranty lasts;
so these limitations or exclusions may not apply to you. This warranty gives
you specific legal rights and you may also have other rights which vary from
state to state.
5. HOW TO GET WARRANTY SERVICE:
To obtain warranty service, please call or fax to the following telephone
numbers from anywhere in the continental United States:
Tel. 1-800-793-8896 or Fax. 1-800-448-4026
Or visit http://www.lg.com/us/support. Correspondence may also be mailed to:
LG Electronics Service- Mobile Handsets, P.O. Box 240007, Huntsville, AL
35824
DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call
or write for the location of the LG authorized service center nearest you and
for the procedures for obtaining warranty claims.
LIMITED WARRANTY STATEMENT
140
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING
IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE
RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A
COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT
YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO
BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG
Electronics MobileComm U.S.A., Inc., its parents, subsidiaries and affiliates, and
each of their officers, directors, employees, agents, beneficiaries, predecessors
in interest, successors, assigns and suppliers; references to “dispute” or
“claim” shall include any dispute, claim or controversy of any kind whatsoever
(whether based in contract, tort, statute, regulation, ordinance, fraud,
misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this
Limited Warranty.
Agreement to Binding Arbitration and Class Action Waiver. You and LG agree
to resolve any claims between us only by binding arbitration on an individual
basis, unless you opt out as provided below. Any dispute between you and
LG shall not be combined or consolidated with a dispute involving any other
person’s or entity’s product or claim. More specifically, without limitation of the
foregoing, any dispute between you and LG shall not under any circumstances
proceed as part of a class or representative action. Instead of arbitration,
either party may bring an individual action in small claims court, but that small
claims court action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you
or LG must make a written demand for arbitration. The arbitration will be
administered by the American Arbitration Association (AAA) and will be
conducted before a single arbitrator under the AAA’s Consumer Arbitration
Rules that are in effect at the time the arbitration is initiated (referred to
as the “AAA Rules”) and under the procedures set forth in this section. The
AAA Rules are available online at www.adr.org/consumer. Send a copy of your
written demand for arbitration, as well as a copy of this provision, to the AAA
in the manner described in the AAA Rules. You must also send a copy of your
written demand to LG at LG Electronics, USA, Inc.Attn: Legal DepartmentArbitration1000 Sylvan AvenueEnglewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the
rules set forth in this section will govern. This arbitration provision is governed
LIMITED WARRANTY STATEMENT
141
by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s
award in any court of competent jurisdiction. All issues are for the arbitrator
to decide, except that issues relating to the scope and enforceability of the
arbitration provision and to the arbitrability of the dispute are for the court to
decide. The arbitrator is bound by the terms of this provision.
Governing Law: The law of the state of your residence shall govern this
Limited Warranty and any disputes between us except to the extent that
such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the
AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing,
administration and arbitrator fees for any arbitration initiated in accordance
with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your reasonable attorneys’ fees and expenses to the
extent required by applicable law. If the arbitrator finds either the substance
of your claim or the relief sought in the demand is frivolous or brought for
an improper purpose (as measured by the standards set forth in Federal
Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be
governed by the AAA Rules. In such a situation, you agree to reimburse LG for
all monies previously disbursed by it that are otherwise your obligation to pay
under the AAA Rules.
Except as otherwise provided for, LG waives any rights it may have to seek
attorneys’ fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose
to have the arbitration conducted solely on the basis of (1) documents
submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an
in-person hearing as established by the AAA Rules. If your claim exceeds
$25,000, the right to a hearing will be determined by the AAA Rules. Any inperson arbitration hearings will be held at a location within the federal judicial
district in which you reside unless we both agree to another location or we
agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt
out, neither you nor LG can require the other to participate in an arbitration
proceeding. To opt out, you must send notice to LG no later than 30 calendar
days from the date of the first consumer purchaser’s purchase of the product
by either: (i) sending an e-mail to optout@lge.com, with the subject line:
LIMITED WARRANTY STATEMENT
142
“Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in
the opt out e-mail or provide by telephone: (a) your name and address; (b)
the date on which the product was purchased; (c) the product model name
or model number; and (d) the IMEI or MEID or Serial Number, as applicable
(the IMEI or MEID or Serial Number can be found (i) on the product box; (ii)
on a label on the back of the product beneath the battery, if the battery is
removable;or (iii) from the settings menu via the following path: Settings
General About phone Status).
You may only opt out of the dispute resolution procedure in the manner
described above (that is, by e-mail or telephone); no other form of notice will
be effective to opt out of this dispute resolution procedure. Opting out of
this dispute resolution procedure will not affect the coverage of the Limited
Warranty in any way, and you will continue to enjoy the full benefits of the
Limited Warranty. If you keep this product and do not opt out, then you accept
all terms and conditions of the arbitration provision described above.
LIMITED WARRANTY STATEMENT
143
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