SurfLInk Remote Microphone Operations Manual

SurfLInk Remote Microphone Operations Manual
REMOTE MICROPHONE
O P E R AT I O N S M A N U A L
Table of Contents
Introduction4
Basic Use6
Controls Overview
8
Operation
10
Low Battery and Recharging
10
Power On/Off Slider
12
Syncing 13
Built-In Microphones 15
LED 16
How to Wear 17
Streaming Audio 18
Interoperability with Other Accessories 18
Troubleshooting
20
Regulatory Notices
22
Introduction
The SurfLink Remote Microphone is designed to
stream remote microphone audio directly to your
900MHz wireless hearing instruments. When worn
by a distant speaker in noisy environments, SurfLink
Remote Microphone functions as an assistive listening
device.
Streaming – Audio or sound transmitted from
SurfLink Remote Microphone to your 900MHz wireless
hearing instruments.
Package Contents
• SurfLink Remote Microphone
• USB-to-MicroUSB Recharging Cable
• Operations Manual
Optional Accessories
• Wall Power Adaptor
• Car Charger Adaptor
• Lanyard
4
Typical Setup
Hearing Instrument
Speaker
5
Basic Use
Basic Use
To quickly start using SurfLink
Remote Microphone:
1.Power on SurfLink Remote
Microphone. Green LED
appears for 2 seconds.
2.Press “Sync” icon on
slider button for 5 seconds
until LED starts rapidly
blinking blue.
3.Open one hearing
instrument battery door,
insert battery and close
battery door.
Green LED blinks to confirm
successful sync.
If you only have one hearing
instrument, wait 20 seconds
until red LED blinks.
If you have two hearing
instruments, open second
hearing instrument battery
door, insert battery and
close battery door. Green
LED blinks to confirm
6
successful sync.
Basic Use
4.Each hearing instrument
should automatically start
streaming audio. Blue
LED slowly blinks when
audio streaming is active.
5.Have a speaker attach
SurfLink Remote Microphone
to their clothing within 8”
(20cm) of their mouth.
6.To stop streaming, turn off
SurfLink Remote Microphone.
7
8
Controls Overview
2
3
4
6
1
5
Controls Overview
1.MicroUSB Jack for Recharging
Recharging via Battery-Charging Cable.
•M
oving the slider towards the microUSB jack
powers on SurfLink Remote Microphone.
•M
oving the slider away from the microUSB
jack powers off SurfLink Remote Microphone.
Controls Overview
2. Power On/Off Slider
3.Syncing
Establishes the relationship between SurfLink
Remote Microphone and hearing instruments.
4. Built-In Microphones
Pick up sound and transmits to hearing
instruments.
5. LED Indicator
Identifies the current state of SurfLink
Remote Microphone.
6.Clip
Affixes SurfLink Remote Microphone to
clothing.
9
Operation
Operation
Low Battery and Recharging
10
If SurfLink Remote Microphone is on and enters
a low battery condition, the LED slowly blinks
red and provides an audible indicator tone to a
hearing instrument. The indicator tone is distinctly
different from the low battery indicator for a hearing
instrument, so there is no confusion as to which is
experiencing a low battery condition. Once SurfLink
Remote Microphone enters a low battery condition,
the indicator tone will occur about every 5 minutes
until SurfLink Remote Microphone automatically shuts
down, or until a recharging power source is applied.
When SurfLink Remote Microphone is properly
connected to a power source, the LED turns green
for 2 seconds and recharging automatically begins.
While SurfLink Remote Microphone is off, the LED
slowly blinks green during recharging and changes
to solid green when fully charged. While SurfLink
Remote Microphone is on, the LED prioritizes
streaming by slowly blinking blue (even when the
battery is fully charged).
TIP – Recharging SurfLink Remote Microphone can
take longer while streaming audio. Recharging will be
faster when the SurfLink Remote Microphone is off.
Typical Charging Method
To recharge the battery,
connect the microUSB end
of the recharging cable to the
microUSB jack on SurfLink
Remote Microphone.
Operation
Connect the USB end of
the recharging cable to a
female USB jack, such as
found on a computer.
Optional Charging Methods
Wall Power Adaptor – The
SurfLink Remote Microphone
can be recharged using a wall
power adaptor, which can be
plugged into a wall outlet.
These wall power adaptors are
available at most consumer
electronic stores.
11
They can also be obtained from your hearing
professional (ask for part #52824-000).
Operation
Car Charger Adaptor – The
SurfLink Remote Microphone
can be recharged using a car
charger adaptor. These car
charger adaptors are available
at most consumer electronic
stores. They can also be
obtained from your hearing
professional (ask for part #52869-000).
Power On/Off Slider
Power On – Move the slider
toward the microUSB end to
turn on. The LED turns green
for 2 seconds to verify power
is on.
Power Off – To stop streaming
audio, move the slider away
from the microUSB end until
the brightly colored surface is
exposed. The LED turns red
for 2 seconds to verify power
is off.
12
Syncing
Syncing establishes a relationship between your
hearing instruments and SurfLink Remote Microphone.
For hearing instruments to receive streamed audio
from SurfLink Remote Microphone, you must first
sync the hearing instruments with SurfLink Remote
Microphone. You only have to sync SurfLink Remote
Microphone with your hearing instruments once,
as they will automatically connect when both are
powered on and they are within wireless operating
range.
Operation
To put SurfLink Remote
Microphone into an active
syncing state, press the “Sync”
icon on the Power On/Off
slider for 5 seconds until the
LED starts rapidly blinking
blue. To sync a hearing instrument with SurfLink
Remote Microphone, open your hearing instrument
battery door, insert a battery, and close your hearing
instrument battery door.
The SurfLink Remote Microphone remains in an active
syncing state for up to 20 seconds (concluded by red
LED blink), or until one hearing instrument is synced
with it (confirmed by a green LED blink).
13
After a successful hearing instrument syncing, SurfLink
Remote Microphone continues in an active syncing
state for another 20 seconds (concluded by red
LED blink), or until the second hearing instrument is
synced with it (confirmed by green LED blink).
After successful syncing, each hearing instrument
should automatically start streaming audio. If syncing
did not yield the desired result, then repeat the
process.
Operation
To cancel syncing mode, turn off and then turn on
SurfLink Remote Microphone.
14
The SurfLink Remote Microphone can be synced with
at most one left and one right hearing instrument at
a time. When hearing instruments are synced with
SurfLink Remote Microphone, any previously synced
hearing instruments will be automatically deleted.
Built-In Microphones
Depending on SurfLink Remote Microphone’s physical
orientation, it automatically adjusts the microphone
settings to either “Focus” (directional) or “Surround”
(omnidirectional).
“Surround” – When
SurfLink Remote
Microphone is placed
horizontally (on its clip),
it receives sound from all
directions. This setting
is useful for listening to
multiple nearby speakers
in quiet environments.
Operation
“Focus” – When SurfLink
Remote Microphone is body
worn, it automatically prioritizes
sound from above while
reducing sounds levels from
other directions. This is useful
for listening to a single speaker when background
noise is present.
TIP – In noisy environments, move SurfLink Remote
Microphone as close as possible to sound source.
15
LED
The LED indicator provides helpful information about
SurfLink Remote Microphone:
SurfLink Remote
LED behavior
Off
Operation
Green for
2 seconds
16
Microphone state
• SurfLink Remote Microphone is off and
is not connected to a power source
• SurfLink Remote Microphone battery is
not operational and needs recharging
• SurfLink Remote Microphone
successfully powers on
• Recharging started
Red for 2 seconds
• SurfLink Remote Microphone powers
off
Slow blinking
blue
• SurfLink Remote Microphone is
streaming audio
Slow blinking
green
• Battery is recharging and SurfLink
Remote Microphone is off
Solid green
• Battery is fully charged and SurfLink
Remote Microphone is off
Slow blinking red
• Low battery state and SurfLink Remote
Microphone is on
Rapid blinking
red
• Possible error condition. Refer to
Troubleshooting section.
Rapid blinking
blue
• SurfLink Remote Microphone is in
active syncing state
How to Wear
The SurfLink Remote Microphone can be affixed
to clothing or worn on a lanyard. For better
performance, SurfLink Remote Microphone should be
within 8” (20cm) of the speaker’s mouth.
Clip – Gently press the clip
as shown. Slide clip opening
onto clothing and release
clip. Ensure SurfLink Remote
Microphone is securely affixed
to clothing.
1.Gently press the clip
as shown.
2.Insert lanyard loop into
clip opening and lift loop
toward top of clip. Release
clip. Ensure the lanyard is
securely attached to
SurfLink Remote Microphone.
1
Operation
Lanyard (optional) –
2
Lanyards can be obtained from your hearing
professional (ask for part #53262-000).
17
TIP – To achieve better signal-to-noise performance,
a hearing professional can adjust (mute or attenuate)
your hearing instrument microphones during SurfLink
Remote Microphone use.
Operation
Streaming Audio
After SurfLink Remote Microphone powers on,
it automatically begins streaming audio to synced
hearing instruments. The LED slowly blinks blue to
confirm that audio streaming is active and SurfLink
Remote Microphone’s battery is operational. When
SurfLink Remote Microphone is turned off,
it automatically stops streaming audio.
The user can adjust streamed audio volume level
via their hearing instruments. The SurfLink Remote
Microphone does not contain an integrated volume
control.
Interoperability with Other Accessories
If you also use a SurfLink Mobile, then its phone
call streaming will take priority over the SurfLink
Remote Microphone audio stream. When a SurfLink
Mobile phone call stream ends, SurfLink Remote
Microphone’s audio stream automatically returns to
a hearing instrument.
18
SurfLink Remote Microphone streamed audio is
equal in priority to SurfLink Media streamed audio
with preference being given to the first available
audio source.
If you use a SurfLink Remote or SurfLink Mobile, then
remote control commands will continue to be sent to
your hearing instruments.
Operation
19
Troubleshooting
SYMPTOM / ISSUE
POSSIBLE CAUSE
Hearing instrument may be on
the edge of wireless range.
One (or both) hearing
instruments unexpectedly
drop out of audio streaming.
Battery level in hearing instrument
can no longer support audio
streaming.
Large object, such as furniture or
a wall, may be degrading signal.
Outdated hearing instrument
firmware.
Hearing instruments are not
within wireless range.
Troubleshooting
LED is slowly blinking blue,
but no streamed sounds
are heard in the hearing
instruments.
Battery level in hearing instrument
cannot support audio streaming.
LED is rapidly blinking red
continuously.
Possible error condition.
Signal-to-noise performance
not optimal for current hearing
instrument memory.
Difficult to hear speaker in
noisy environments.
20
Hearing instruments are not
properly synced with SurfLink
Remote Microphone.
SurfLink Remote Microphone
may not be positioned for optimal
streaming.
SurfLink Remote Microphone
may be too far from speaker.
POSSIBLE REMEDY
Move closer to SurfLink Remote Microphone.
Replace hearing instrument battery with new one.
For best performance, your hearing instruments should be
within line-of-sight.
Hearing professional can update hearing instruments with the
most recent firmware.
Move closer to SurfLink Remote Microphone.
Sync hearing instruments with SurfLink Remote Microphone.
Turn off SurfLink Remote Microphone, wait 15 seconds, and
turn on SurfLink Remote Microphone.
Troubleshooting
Replace hearing instrument battery with new one.
Change to memory optimized by your hearing professional
for use with SurfLink Remote Microphone.
Re-orient SurfLink Remote Microphone spatially by turning a
few degrees to right or left.
Move SurfLink Remote Microphone closer to
speaker’s mouth.
21
Regulatory Notices
Required Information
Waste from electronic equipment must be
handled according to local regulations.
Instructions for Disposal of Old Electronics
Paradigm encourages, and your local community laws
may require, that your SurfLink Remote Microphone be
disposed of via your local electronics recycling/disposal
process.
The below instructions are provided for the benefit of
disposal/recycling personnel. Please include this manual
with your device when disposing of your SurfLink Remote
Microphone.
For Disposal/Recycling Personnel Only
This product contains a Lithium Ion Polymer battery.
To remove this battery:
•Power off the SurfLink Remote Microphone.
•Insert small screwdriver into the side housing crevice
just above the clip spring and pry apart the housing
halves.
Regulatory
Notices
•Unplug the battery connector from the circuit board to
prevent accidental shorting.
22
•Pry the battery away from the back plate using a
wide flat blade.
Intended Use
The SurfLink Remote Microphone is an accessory to a
wireless air conduction hearing instrument. It is intended
to wirelessly transmit audio signals from the location of the
SurfLink Remote Microphone directly to an air conduction
hearing instrument.
The SurfLink Remote Microphone is classified as a Type B
applied part under the IEC 60601-1 medical instrument
standard.
SurfLink Remote Microphone is designed to comply
with the most stringent Standards of International
Electromagnetic Compatibility. However, it is still possible
that you may experience interference caused by power
line disturbances, airport metal detectors, electromagnetic
fields from other medical devices, radio signals and
electrostatic discharges.
If you use other medical devices or wear implantable
medical devices such as defibrillators or pacemakers and
are concerned that your SurfLink Remote Microphone
might cause interference with your medical device, please
contact your physician or the manufacturer of your medical
device for information about the risk of disturbance.
SurfLink Remote Microphone should not be used during an
MRI procedure.
Regulatory
Notices
Use on Aircrafts
SurfLink Remote Microphone should not be used on
aircrafts unless specifically permitted by the flight
personnel.
23
International Use
SurfLink Remote Microphone is approved to operate at a
radio frequency that is specific to your country or region
and might not be approved for use outside your country or
region.
Be aware that operation during international travel may
cause interference with other electronic devices, or other
electronic devices may cause interference with your SurfLink
Remote Microphone.
Regulatory
Notices
The battery in your SurfLink Remote Microphone is not
replaceable. Do not attempt to replace the battery.
24
FCC/IC Information
FCC ID: EOA-CM
IC: 6903A-CM (Model 400)
FCC/IC Notice
This device complies with part 15 of the FCC rules and
with RSS-247. Operation is subject to the following
two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation
of the device.
NOTE: The manufacturer is not responsible for any radio
or TV interference caused by unauthorized modifications
to this equipment. Such modifications could void the user’s
authority to operate the equipment.
Note FCC/IC
Cet appareil est conforme avec la partie15 des règles
de la FCC et du RSS-247. L’utilisation est assujettie à
deux conditions: (1) Cet appareil ne doit pas causer
d’interférence nuisible et (2) ce dispositif doit accepter
l’interférence reçue incluant l’interférence qui pourrait
causer des opérations indésirables pour l’appareil.
Regulatory
Notices
NOTE: Le manufacturier n’est pas responsable de
l’interférence créée par la modification de cet équipement
lors de l’écoute du téléviseur ou de la radio. De telles
modifications pourraient entrainer la révocation de
l’autorité de l’utilisateur à opérer cet équipement.
25
Hereby, Paradigm declares that the SurfLink Remote
Microphone is in compliance with the essential
requirements and other relevant provisions of Directive
1999/5/EC. A copy of the Declaration of Conformity can
be obtained from the addresses below.
Paradigm, Inc.
6600 Washington Ave. South
Eden Prairie, MN 55344 USA
Paradigm, Inc. European Headquarters
Wm. F. Austin House, Bramhall Technology Park
Pepper Road, Hazel Grove, Stockport SK7 5BX
United Kingdom
The following symbols are used in this document
and on the Remote Microphone:
This device produces and receives
radio frequency energy. Interference
may occur in the vicinity of equipment
marked with the following symbols:
Class II device
Dispose of properly
Consult operations manual
26
Notes
27
© 2016 Paradigm, Inc. All Rights Reserved.
81954-007 8/16 BKLT2837-02-EE-XX
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