Ultimail - IMS Franking

Ultimail - IMS Franking
ultimail
Franking System
Operator Manual
2 The control panel – display and keyboard
Display
(illuminated)
Multifunction keys
(Softkeys)
Multifunction keys
(Softkeys)
Arrow keys
Franking labels
SET UP menu:
Change
system settings
Loading postage:
TELESET
Display
postage register
Info key:
Display help
Back to the home menu
Numeric keys:
– Enter digits
– Enter letters, punctuation
and special characters
Start/Stop key:
Start letter transport/
franking
Go back to the higher
window/menu level
Enter key:
– Confirm the input
– Acknowledge error messages
C/CE key:
– Delete input
– Call default setting
In the home menu, press C/CE for 3 seconds:
Home menu is reset to standard
Contents
About this operator manual _____________________________________7
1 Safety tips ___________________________________________________9
2 A short description of the ultimail _______________________________10
3 Switching the ultimail ON/OFF __________________________________12
4 ultimail Operating Basics ______________________________________14
4.1
Access control by MasterCard/UserCard _____________________14
4.2
The operating menu _____________________________________15
4.3
Trial run ______________________________________________16
5 Franking ____________________________________________________17
5.1
5.1.1
5.1.2
5.1.3
Preparations __________________________________________17
Setting up catch tray ____________________________________17
Letter guide adjustment (only feeder/sealer) _____________________17
Switch on/off seal function (only sealer/feeder) ___________________20
5.2
5.2.1
5.2.2
5.2.3
5.2.4
5.2.5
5.2.6
Setting the franking imprint _____________________________21
Postage value _________________________________________21
Logo imprint ___________________________________________23
SMS-text _____________________________________________24
Type of mail endorsement ________________________________25
Date of franking imprint __________________________________26
Using the memory ______________________________________27
5.3
Change account _______________________________________28
5.4
5.4.1
5.4.2
5.4.3
5.4.3.1
5.4.3.2
Positioning and franking a letter _________________________29
ultimail with manual positioner _____________________________29
ultimail 60 with sealer ____________________________________30
ultimail 90 with feeder ___________________________________31
Positioning letters in stack ________________________________31
Positioning single letters _________________________________32
5.5
Franking labels (optional) _________________________________33
6 Postage calculation (optional) ____________________________________34
6.1
Scales menu __________________________________________34
6.2
Setting postal rates for postage calculation ___________________36
6.3
Weighing, determining postage, franking _____________________38
6.4
Saving postal rates and calling them from memory _____________39
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4 ultimail Operator Manual
7 Special functions ____________________________________________ 40
7.1
Working with pre-select counter ___________________________ 40
7.2
Using the ultimail as incoming mail stamp ___________________ 41
7.3
Only seal letters (optional) _________________________________ 43
7.4
Using an external postage calculator _______________________ 44
7.4.1
Connecting an external postage calculator ___________________ 44
7.4.2
Determining postage and franking _________________________ 45
8 Postage register _____________________________________________ 46
9 Loading postage – TELESET ___________________________________ 47
10 Account administration _______________________________________ 49
10.1
Set up a new account ___________________________________ 49
10.2
Change settings for existing accounts _______________________ 52
10.2.1 Change standard setting for the logo and the SMS-text _________ 52
10.2.2 Release/block TELESET access ___________________________ 54
10.2.3 Changing budgets and assigning credits ____________________ 55
10.2.4 Change name _________________________________________ 57
10.3
Generate/block UserCard(s) for an account __________________ 58
10.4
Switch on/off “access card required?” _______________________ 60
10.5
Display and print account information _______________________ 61
10.6
Set account counter to zero ______________________________ 63
10.6.1 Set one account to zero _________________________________ 63
10.6.2 Set all accounts to zero __________________________________ 63
10.7
Delete accounts ________________________________________ 64
10.7.1 Delete one account _____________________________________ 64
10.7.2 Delete all accounts _____________________________________ 64
11 System settings _____________________________________________ 65
11.1
Setting the operating mode _______________________________ 65
11.2
Display, print and send system information ___________________ 67
11.3
Setting low postage warning – limit _________________________ 68
11.4
Setting high postage – limit _______________________________ 69
11.5
Tone signal ___________________________________________ 70
11.6
Display contrast ________________________________________ 71
11.7
Display and reset item counter ____________________________ 72
Contents
11.8
11.8.1
11.8.2
11.8.3
Time _________________________________________________73
Summer/winter time _____________________________________73
Adjusting the current time ________________________________75
Setting time zone _______________________________________75
11.9
11.9.1
11.9.2
11.9.3
11.9.4
11.9.5
Print image data administration __________________________76
Logo display and printing _________________________________76
Change the logo names __________________________________77
Enter/change/save SMS-texts _____________________________78
Loading print image data from card _________________________80
Delete print image data __________________________________81
11.10
11.10.1
11.10.2
11.10.3
Short code memories __________________________________82
Saving settings _________________________________________82
Display and print saved settings ___________________________84
Delete memories _______________________________________85
11.11
11.11.1
11.11.2
11.11.3
11.11.4
11.11.5
Internal scales (optional) __________________________________86
Tare _________________________________________________86
Setting weighing mode ___________________________________87
Switching on and off automatic type of mail endorsement ________88
Postage table update ____________________________________89
Delete all rate tables ____________________________________90
11.12
11.13
11.14
11.15
11.16
11.17
11.18
Setting print head standby time ____________________________91
Setting letter transport run-on time _________________________92
Modem configuration – adjusting dialling parameters ___________93
Generate MasterCard ___________________________________95
Selecting the user interface language _______________________96
Account administration extension __________________________97
Changing phone numbers ________________________________98
12 Maintenance and care _________________________________________99
12.1
Cleaning the ultimail franking system _______________________99
12.2
Changing the ink cartridges ______________________________100
12.3
Adjust the ink cartridges _________________________________105
12.4
Cleaning the print system _______________________________106
12.5
Filling the water tank (optional) _____________________________107
12.6
Cleaning / changing the moistening sponge (optional) ___________109
12.7
Adjust moistening level (optional) ___________________________113
12.8
Changing the battery ___________________________________114
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6 ultimail Operator Manual
13 Troubleshooting ____________________________________________ 117
13.1
Problems and remedies ________________________________ 117
13.2
Removing letter jams ___________________________________ 123
13.3
Attach adjustable letter guide to feeder/sealer _______________ 125
13.4
Display, print and send diagnostics list _____________________ 126
Appendix
Moving the ultimail to another location ________________________________ 127
Dismantling the ultimail franking system ___________________________ 128
Reinstalling the ultimail franking system ___________________________ 132
Access rights ____________________________________________________ 136
SET UP menu (overview) __________________________________________ 138
Tips and tricks ___________________________________________________ 139
How to enter text _____________________________________________ 139
How to prepare letter stacks for batch mailing with the feeder ultimail 90 _ 142
How to prevent jamming and double-feeding during batch mailing ______ 143
How to feed similar mail pieces at the sealer ultimail 60 ______________ 145
Glossary _______________________________________________________ 146
Technical Data __________________________________________________ 148
Declaration of Conformity __________________________________________ 153
Index __________________________________________________________ 155
Service ________________________________________________________ 165
About this operator manual
About this operator manual
Please read this operator manual before using the ultimail
franking system. Please keep the manual near the ultimail at all
times for reference.
This operator manual applies to all configurations and
equipment varieties of franking machines ultimail 60 and
ultimail 90. Functions which are only available with certain
configurations are recognisable by a suffix, e.g. (optional).
Quick reference
The quick reference gives you an overview of the operating
menu and franking with the ultimail.
The following keywords and safety signs identify the safety tips
in this operator manual.
Warning! indicates a potential hazard which may result in
injury.
Warning! indicates a potential danger of injury caused by
rotating components.
Danger areas of the ultimail are marked with such a safety sign.
Caution! indicates a potential hazard that may result in
damage to the ultimail or impair the franking process.
The following symbols and text features are used in this
operator manual:
MEMORY
“Dial …”
Menu names and options from the operating menu are written
in capital letters.
Prompts and messages are highlighted by quotation marks.
A tip offers advice or additional suggestions for improving the
operation.
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Safety tips
1
Safety tips
The ultimail is a digital franking system with an inkjet printer for franking letter mail.
The ultimail complies with the pertinent safety regulations for office information
equipment.
Please observe the following tips for your own safety:
• Installation and commissioning of the franking system ultimail are only done by
qualified personnel authorised by Francotyp-Postalia.
• Only operate the ultimail system on a grounded single-phase power socket.
• Use only the power and modem cables provided or approved by FrancotypPostalia. Make sure that cables are not damaged.
• Make sure the socket for connecting the ultimail is close by and easily accessible
at all times.
• Do not reach into the danger areas marked with a safety sign.
Keep long hair, fingers, loose clothing pieces, shawls and jewellery away from
moving machine parts.
• Do not remove any part of the safety and protective equipment. Do not make them
inoperative. Do not remove any parts of the housing.
• Never cover the ventilation slots in the housing.
• Pull out the power plug in the event of danger! Call the after-sales service.
• Make sure that no liquids or foreign objects penetrate the interior of the ultimail. If
this happens, pull out the power plug immediately. Have the ultimail franking
system checked by Francotyp-Postalia service before starting it up again.
• Use the ‘Sealer ultimail 60’ only with the ultimail 60 franking machine. It is not
possible to operate the sealer without the ultimail 60 franking machine.
• Use the ‘Feeder ultimail 90’ only with the ultimail 90 franking machine. It is not
possible to operate the feeder without the ultimail 90 franking machine.
• Only use original ink cartridges from Francotyp-Postalia. Observe the information
enclosed with every cartridge.
• Only use the batteries provided by Francotyp-Postalia. Observe the instructions
enclosed with the battery for correct use and disposal.
• Only have maintenance and repair work done by qualified personnel authorised by
Francotyp-Postalia. Otherwise your warranty will be voided. You will be liable for
any damages.
• Observe the specific notes for moving the ultimail franking system on page 127 if
you wish to install the ultimail at another location.
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2
A short description of the ultimail
The ultimail is a digital franking machine with horizontal letter
transport and ink jet technology (ink jet print with two ink
cartridges arranged side by side).
Structure
In its basic version, the franking system consists of the franking
machine, manual positioner and catch tray.
The franking machine is available as model
– ultimail 60 with a processing speed up to 60 letters per
minute
– ultimail 90 with a processing speed up to 90 letters per
minute
Menu-supported
user interface
The user interface in the lit display will lead to the desired results in a fast and safe way. Simply follow the instructions in the
display, whether for setting the franking imprint, modifying the
system settings or service functions, e.g. changing cartridges.
Help
No illegal entries are allowed by the ultimail – you are informed
by an appropriate message. A help function offers additional
advice and support.
Franking
On one glance, the home menu will show you the current settings for the franking imprint. You simply position the letter – the
ultimail will seize the letter, frank it and place it in the catch tray
ready for dispatch.
You can frank
– mail pieces up to a thickness of 6.35 mm (¼") of an ink
absorbent material.
– self-adhesive labels.
Logo imprint and text
messages
TELESET
Protection against
unauthorised use
ultimail prints a logo of your choice on every mail piece.
Moreover, you may imprint freely editable text messages
(SMS-texts).
Load new postage by TELESET procedure via the built-in
modem – fast, comfortably and, if necessary, 24 hours a day.
The MasterCard/UserCard functionality protects the ultimail
against unauthorised use and facilitates the assignment of
individual access rights.
A short description of the ultimail
Additional functions
You will quickly appreciate the following comfortable functions:
– Account function. Recording and accounting of postage
according to accounts.
– 6 short codes for frequently used postage imprint settings.
– Stamp of receipt. Imprint ‘Received on: …’ for stamping
incoming mail.
– Printing of account data, postage register states, system
information.
– Warning in case of high postage and too low amount of
postage available.
– Telediagnostics. You can transfer important system data via
the built-in modem to the Francotyp-Postalia service.
Flexible and up to date
Options
New logos, type of mail endorsements or rate changes of the
Royal Mail – you can easily load the latest data in your ultimail.
The following components are available for functionality
extension:
– Internal scales. When the equipment includes internal
scales, the ‘postage calculation’ function is available. The
ultimail calculates the postage on the basis of selected
mailing data in a fast and reliable way. Postage and type of
mail endorsement are set automatically.
– Label dispenser to print self-adhesive labels for large/thick
mail pieces.
– Sealer ultimail 60. Automatic sealer for the ultimail 60 to
moisten and seal letters. The letters are positioned manually.
– Feeder ultimail 90. Automatic feeder with sealer for the
ultimail 90. The letters are separated from the stack,
optionally moistened and sealed, and fed to the ultimail 90
franking machine.
You will find an overview of the ultimail system components on
pages 162 to 164.
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3
Switching the ultimail ON/OFF
Use the power switch on the back of the
franking machine to switch the ultimail
and installed optional system
components ON/OFF.
ON
Switching on
• Switch the power switch on the back of
the franking machine to the I position.
The display light goes on and a start
routine is initiated. All system components are now checked and activated by
the ultimail. The self-test is accompanied
by signalling beeps and information on
display.
Power switch
(back of the
machine)
Home menu (example)
The home menu appears in the display.
The ultimail is ready for operation.
Note: The example shows the complete
home menu.
SCALES only appears with a system with
internal scales.
ACCOUNT only appears if an access
card is plugged in or if access control is
switched off.
METERING stands for franking mode.
Switching the ultimail ON/OFF
Switching off
Caution! Always switch the ultimail off
using the power switch. Never simply pull
the power cord or interrupt the power in
any other way before the printing system
has moved to sealed position. Only in that
way can you prevent drying and maintain
a constant printing quality.
OFF
• Make sure the ultimail displays the
home menu.
If necessary: call the home menu by
pressing the
key.
• Switch the power switch to the
O position.
Power switch
(back of the
machine)
The ultimail finishes all operations which
are currently in process and moves the
printing system to sealed position (switch
off routine “Shutting down machine”).
This process may take some time.
ultimail switches off thereafter. The
display illumination switches off as well.
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4
ultimail Operating Basics
In this chapter you will learn about the basic ultimail functions and how to handle the
operating menu.
4.1
Access control by MasterCard/UserCard
MasterCard and UserCard, both designated as access cards, control access rights
to use the ultimail.
A MasterCard allows you to access all functions. Among others, you need a
MasterCard for the following functions:
–
–
–
–
Setting up accounts
Assigning UserCards to an account
Switching access control ON/OFF
Changing high postage limit.
A UserCard allows you to access selected functions only.
– Franking to the assigned account.
– Assigning a logo and SMS-text to the account.
The authorization for franking can be set so that no access card is necessary.
Then franking will be possible without MasterCard or UserCard to all accounts.
You will find an overview of the access rights on page 136.
How to plug the access card into the
card reader
• Plug access card into the card reader in
the direction of the arrow. The chip on
the card should face downward.
• Push access card in as far as it goes.
You will feel the card snap in.
How to remove the access card
• Simply pull access card out of the card
reader.
ultimail Operating Basics
4.2
The operating menu
In this chapter you will get to know the home menu. The total of the ultimail user
interface works in a similar way. You will soon get used to the other windows (SET UP
menu, input, prompt, error message, help).
Number of
current account
Account name
Postage value
Type of mail
endorsement
The home menu
The home menu appears after switching
on and successful completion of the start
routine. On one glance, you will see all
settings for the franking process.
In the home menu, you can
– set the franking imprint (postage value,
type of mail endorsement, logo, date)
– call saved franking imprint settings
(MEMORY)
– change to postage calculation
(SCALES). This postage calculation
function is only available on systems
with internal scales.
SMS-text
Logo
(advertising imprint)
Status line
Input field
Note: In the ultimail user interface, the
franking mode is shown as ‘Mode:
METERING’
Date of stamp
How menu sequences are visualised
SET UP
SYSTEM SETTINGS
MORE
TONE SIGNAL
The ‘path’ through the operating menu to
the different functions is represented in
this way:
SYSTEM SETTINGS
TONE SIGNAL.
MORE
You will see menu names, options or
functions which you should select one
after the other by pressing the associated
multifunction keys.
For fast orientation you will find an overview of the SET UP menu on page 138.
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4.3
Trial run
You can check the settings for franking
imprint by doing a trial run with postage
value “0.00” (zero imprint).
• Type the postage value “0” in the home
menu.
The digit “0” appears at the bottom right of
the status line.
• Confirm with the key for postage value.
(This is the multifunction key at the top
right - directly next to the postage value
display.)
Postage value is set to “0.00”.
• Place an empty envelope on the letter
receiving tray.
– side to be printed face up
– the upper edge flush to the letter
guide face.
• Push the envelope in until the letter
sensor recognises the envelope and
starts letter transport.
Letter guide face
The ultimail feeds the envelope, prints, and places the printed envelope in the catch
tray.
You can also start letter transport with the
key.
Position, in the same way, an empty envelope for trial run at the sealer or at
the feeder. For details how to handle sealer and feeder, read Chapter 5.
Franking
5
Franking
5.1
Preparations
5.1.1
Setting up catch tray
The catch tray can be adjusted to various envelope formats – up to ISO C5 maximum.
You work without catch tray when processing larger formats.
• Slide the two limit guides until they
engage into the desired position.
The limit guides are provided with three
notches for the most frequently used
envelope formats.
5.1.2
Letter guide adjustment (only feeder/sealer)
The letter guide ensures that letters are fed in straight run. You adjust the letter guide
to the envelope format using the bar. The format markings on the letter receiving tray
facilitate the adjustment.
At the sealer
• Folding the adjustable letter guide up
vertically to letter receiving tray: Simply
press down the recess grip on the letter
guide.
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18 ultimail Operator Manual
Move the letter guide upwards.
• Hold the bar in the grip recess and slide
it so that the letter guide outside is
directed to the suitable format marking.
The letter guide is adjusted correctly if the
format marking arrow points to the
exterior of the letter guide.
For large deliveries:
• Adjust bar so that it is flush with the
housing edge.
• Fold letter guide down to letter receiving tray.
Franking
On the feeder
• Folding the adjustable letter guide up
vertically to letter receiving tray: Simply
press down the recess grip on the letter
guide.
Move the letter guide upwards.
• Hold the bar in the grip recess and slide
it so that the exterior of the letter guide
is directed to the suitable format
marking.
The letter guide is adjusted correctly if the
format marking arrow points to the
exterior of the letter guide.
For large deliveries:
• Pull the bar as far as it goes, and fold
down the letter guide.
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5.1.3
Switch on/off seal function (only sealer/feeder)
Sealing:
If the letters are to be sealed:
• Place the switch to the rear into
seal position.
• Check filling level in water tank.
• Fill more water if required. Read
Chapter 12.5 on page 107.
The envelopes should be suited for sealing by machinery. For details to
envelope specifications, read on page 151.
Not seal
If you do not want to seal letters or if they
are already sealed:
• Place the switch to the front into nonseal position.
Franking
5.2
Setting the franking imprint
Type of mail endorsement
SMS-text
Logo
Postage value
Date
The following settings determine the
franking imprint:
–
–
–
–
–
Postage value
Logo (advertising imprint)
SMS-text
Type of mail endorsement
Date for franking imprint (= current date
of deposit of the mail piece).
You set the franking imprint in the home menu. After switching on and successful
completion of the start routine, the display always shows the home menu with current
settings for the franking imprint.
– Postage value and type of mail endorsement are default settings saved under
MEMORY 1.
– The date is set to the current day.
– The logo and SMS-text are determined by the currently set account. Each account
is provided with a default setting for the logo and SMS-text (ACCOUNT
ADMINISTRATION menu).
With the
5.2.1
key you go back to home menu from other menus.
Postage value
• Enter the desired postage value in
pence.
The entered value appears at the bottom
right of the status line.
• Confirm with the postage value key.
(This is the multifunction key at the top
right – directly next to the postage
value display.)
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High postage
The ultimail will warn you if you enter an
amount that is higher than the preset. The
ultimail thus helps to avoid overfranking
and loss of postage. You can change the
limit for the monitoring function in the
SET UP menu (see page 69).
You can also enter the postage in the following way:
• Press the postage value key in the
home menu. (This is the multifunction
key at the top right – directly next to the
postage value display.)
The input window for postage value
appears.
• Enter the desired postage value.
You will see the input value in £ in the
input window.
• Confirm with the
key.
The ultimail closes the input window. The
new postage value is set in the home
menu.
Franking
5.2.2
Logo imprint
• Press the key next to the logo in the
home menu.
The SELECTING LOGO menu offers all
logos available in your ultimail.
• Press the key next to the desired logo.
In the example, this is the logo CEBIT.
The ultimail goes back to home menu.
The advertising imprint is set.
You can have a look at the advertising imprints: Press for at least 3 seconds
the key next to the logo in the SELECTING LOGO menu. A simplified preview
image appears in the display.
If you know the logos and the associated codes, you can directly set the
advertising imprint in the home menu:
• Type the logo number.
The entered number appears at the
bottom right of the status line.
• Confirm with the key next to the logo.
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5.2.3
SMS-text
• Press the key next to the SMS-text in
the home menu.
The SELECTING SMS-TEXT menu
offers all stored SMS-texts.
• Press the key next to the desired SMStext. In the example, this is “SPECIAL
OFFER”.
The ultimail goes back to the home menu.
The SMS-text is set.
You can also directly set the SMS-text in
the home menu. The procedure is
described on page 23 by the example of
the advertising imprint.
Read page 78 on how to enter SMS-texts
or edit available texts. This SETUPfunction is provided only with
MasterCard.
Franking
5.2.4
Type of mail endorsement
• Press the key next to the type of mail
endorsement in the home menu.
The SELECTING TYPE OF MAIL
ENDORSEMENT menu offers all
available type of mail endorsements.
• Press the key next to the desired type
of mail endorsement. In the example,
this is “First Class”.
The ultimail goes back to home menu.
The type of mail endorsement is set.
You can also directly set the type of mail
endorsement in the home menu. The
procedure is described on page 23 by the
example of the advertising imprint.
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5.2.5
Date of franking imprint
The date for the franking imprint is set automatically to the current date by the system
clock. You can set the date forward. The ultimail does not allow to set the date
backward.
• Press the key next to the date display in
the home menu.
The input window for the date appears.
The date indication of the ultimail consists
of 2 digits each for the day (DD), the
month (MM) and the year (YY).
• Enter new date.
You only have to type the day (DD) for the
date. The ultimail automatically adds the
month and year details.
• Confirm with the
key.
The ultimail closes the input window and
sets the new date in the home menu.
You can also set the date for the franking imprint directly in the home menu:
• Type new date. The entered value
appears at the bottom right of the
status line.
• Confirm with the key next to the date
indication.
Set back to current date:
• Press the
key.
• Confirm with the key next to the date
display.
Franking
5.2.6
Using the memory
The ultimail has 6 short code memories. You can call the saved settings for postage
value and endorsement in the home menu.
• In the home menu, press the key next
to MEMORY.
The SELECTING THE MEMORY menu
offers the selection of all occupied short
code memories. You will see the saved
settings for postage value and type of
mail endorsement.
• Press the key next to the desired
memory.
The ultimail goes back to home menu and
displays the number of the selected
memory.
The postage value and the type of mail
endorsement saved are set.
Memory no. 5:
– Postage value £ 0.82
– Franking without type of mail
endorsement
If no type of mail endorsement is saved in
the memory, the last selected type of mail
endorsement remains set in the home
menu.
No type of mail endorsement saved
For saving, changing or deleting of memories, read Chapter 11.10 on page 82.
You can also directly set the short code in the home menu.
• Type the memory number in the home
menu.
• Confirm with the key next to MEMORY.
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5.3
Change account
You can only change the account if you work with MasterCard or if all accounts are
released for franking (in account mode: ACCESS CARD REQUIRED: OFF).
If you work with UserCard the account for the UserCard is set automatically and
cannot be changed.
For account set up and account data evaluation, use account administration in
SET UP menu (see page 49).
How you change the account:
• Press the key next to the account
display in the home menu.
The ultimail opens SELECT ACCOUNT
menu. The created accounts are listed by
account numbers.
If more than 8 accounts are set up, you
can scroll through the accounts list using
MORE / PREVIOUS.
• Press the key next to the desired
account. In the example, this is account
10789 “Service”.
The ultimail goes back to home menu.
The selected account is set up.
You can also directly set the account in the home menu.
• Type the account number.
The entered number appears at the
bottom right of the status line.
• Confirm with the key next to the
account display.
Franking
5.4
Positioning and franking a letter
You can frank letters up to a thickness of 6.35 mm (¼"). For thicker deliveries you
should frank the empty envelope or use labels.
Use envelopes made of ink-absorbent material with as smooth a surface as possible.
This gives the best printing results.
How to position letters at the manual positioner and work with sealer or feeder, read
in Chapters 5.4.1 to 5.4.3.
You can select total pieces prior to franking. This ultimail function will help you
to have the franked deliveries readily stacked by numbers for the dispatch.
Read Chapter 7.1 on page 40.
5.4.1
ultimail with manual positioner
When the display shows the home menu
and the ultimail is in METERING (franking) mode, you can position and frank
letters.
• Place the letter on the letter receiving
tray so that:
– the side to be printed is face up
(address window is visible)
– the upper edge is flush to the letter
guide face.
• Push the envelope in until the letter
sensor recognises the envelope and
starts letter transport.
Letter guide face
The ultimail feeds the envelope, prints,
and places the franked envelope in the
catch tray.
You can also start letter transport with the
key.
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5.4.2
ultimail 60 with sealer
When the display shows the home menu
and the ultimail is in METERING (franking) mode, you can position and frank letters.
• Place the letter on the letter receiving
tray at the sealer so that:
– the envelope flap is face down
– the side to be printed is face up
(address window is visible)
– the upper edge is flush to the letter
guide face.
• Push the envelope in until the letter
sensor recognises the envelope and
starts letter transport.
The sealer feeds the letter, moistens the
flap (if seal function is switched on) and
transfers the letter to the franking
machine. The franked letter is placed in
the catch tray.
You can also start letter transport with the
key.
Press down moistened envelope flaps
To ensure that envelopes are well sealed,
we recommend pressing down the envelope flaps firmly after franking.
Franking
5.4.3
ultimail 90 with feeder
5.4.3.1 Positioning letters in stack
Caution! Observe the following notes for stack processing:
– Position letters of the same format only (max. 229 mm x 114 mm/9" x 4.5").
– The ultimail processes letters of a thickness up to 6.35 mm (¼").
– Only position letters of nearly the same thickness in the stack
( +– 1 mm/0.04").
– Only position letters in stack which are to be printed with the same franking
imprint (postage, type of mail endorsement…).
Positioning and franking a letter stack
When the display shows the home menu
and the ultimail is in METERING (franking) mode, you can position the letter
stack into the feeder.
Letter guide face
• Align the letter stack to the letter guide
face. Place the letters with the flap side
face down on the belt conveyor.
• Observe limits of stack heights.
Markings at the letter guide face at the
feeder indicate stacking height limits for
letters
postcards
and
.
• The letter stack should have a clearance of abt. 2 to 3 mm (0.08" to 0.1")
between the letter guide face and the
adjustable letter guide. If necessary,
slide the letter guide to adjust the clearance. Make sure that no mail pieces
can penetrate underneath the adjustable letter guide.
• Fan the letters so that the lower letter is
protruding.
• Align the front edges of the letters to the
letter guide slope. You thus achieve
optimum processing speed.
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Letter transport starts automatically. The
feeder separates the letters individually
from the stack, moistens the flap (if seal
function is switched on) and transfers the
letter to the franking machine. The
franked letter is placed in the catch tray.
As soon as the feeder is empty, the
ultimail stops.
Detailed information on preparing letter
stacks for batch mailing with feeder
ultimail 90 can be found on page 142.
Press down moistened envelope flaps
To ensure that envelopes are well sealed,
we recommend pressing down the
envelope flaps firmly after franking.
5.4.3.2 Positioning single letters
Position large mail pieces (max. format ISO B4) and deliveries that are not suited for
stack processing, individually and manually to the feeder.
• Place the letter on the letter receiving
tray at the sealer so that:
– the envelope flap is face down
– the side to be printed is face up
(address window is visible)
– the upper edge is flush to the letter
guide face.
Franking
5.5
Franking labels (optional)
The ultimail uses the ‘Label dispenser’ option to print self-adhesive FP labels.
Caution! Only use original FP labels. We can ensure correct label processing
only when you comply with this.
Do not put in more than the pre-packaged 40 labels.
• Remove labels from the package.
• Insert labels into the label dispenser
with support material face down. The
paper side to be printed is face up.
• Set the franking imprint as usual.
When the display shows the home menu
and the ultimail is in METERING (franking) mode you can start label printing.
Franking a label
• Press the
key.
The ultimail prints a label.
Franking several identical labels
• Type the number of labels.
• Press the
key.
The ultimail prints the number of labels
you have set.
During franking the status line shows the
number of labels still to be franked.
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6
Postage calculation
6.1
Scales menu
(optional)
With the ‘Internal scales’ option, the home menu makes the function SCALES
available.
Calling the scales menu
• In the home menu, press the key to the
left of SCALES.
The ultimail opens the scales menu.
What you should know about the
scales menu …
Postage value
Available postal rates
Weight
– You will see, in the left part of the display, the postal rates available: select
with multifunction keys to the left of the
display.
– You will see the postal rates settings,
the weight and the calculated postage
value in the right-hand part of the
display (display section).
– A postage value appears only if all required postal rates for postage calculation are selected and the scales have
determined a weight exceeding 0 g.
– If there are more than four choices: go
to next/previous page using MORE /
PREVIOUS.
Display section
– In the scales menu, the multifunction
keys at the right-hand side of the display have no function.
Postage calculation
Default setting
The default setting for postage calculation is: Within UK, First Class.
To set the scales menu back to default
setting:
• Press the
key in the scales menu.
Exiting the scales menu
• With the
home menu.
key you go back to
When you exit the scales menu, the ultimail saves the current settings.
When you switch off, postal rates are
reset to default setting (Within UK,
First Class).
You will find basic settings and service
functions for the internal scales in the
SET UP menu. Read Chapter 11.11 on
page 86.
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6.2
Setting postal rates for postage calculation
You set the postal rates in a dialogue with the ultimail, i.e. the ultimail requests all the
data required for calculating postage one after the other. You select from the postal
rates offered each using the multifunction keys.
Deleting current setting
• In the scales menu, for about
3 seconds, press the
key.
The postal rates setting is deleted.
Display section is empty.
Or
• Delete, step by step, the postal rates
you have set, with
key.
Selecting postal rates
• Select desired setting with the associated multifunction key. In the example,
this is EUROPE.
The ultimail shows the selected setting in
the display section.
• Select the next setting. In the example,
this is LETTER.
And so on …
Postage calculation
Additional service
If you wish to use special services of the
Royal Mail (such as Recorded Delivery,
Advice of Delivery):
• Select the desired additional service.
In the example, this is SWIFTAIR.
You can select several additional
services for one delivery.
Some additional services are only available in combination with others. The ultimail assists you complying with postal
regulations by not allowing illegal combinations.
Deselect an additional service
• Press once again the associated multifunction key.
The additional service is cleared in the
display section.
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6.3
Weighing, determining postage, franking
Caution! The integrated scales are designed for a maximum weight of
5 kg (11 lb.).
While you use the ‘Postage calculation’ function the monitoring function ‘High
postage’ is switched off.
• In the home menu: Set your advertising
imprint (logo), SMS-text, and, if
required, a type of mail endorsement.
• Call the scales menu.
• Place the mail piece on the weighing
platform.
• Set the postal rates.
The ultimail determines the weight and
calculates the postage value. The postage value is set for the franking imprint.
In the status line, the ultimail displays
readiness for franking.
If you have switched on automatic endorsement setting, the ultimail will also set an
appropriate type of mail endorsement.
• Remove the mail piece from the weighing platform and position as usual.
You can also frank labels with the displayed postage value (only for systems with
label dispenser).
Flashing postage values indicate that
special conditions apply to the selected
postal rates (e.g. insurance amount is
dependent on destination country, dispatch with current settings not permissible in all countries). Please take note of
the current postal regulations.
Postage calculation
6.4
Saving postal rates and calling them from memory
You can save frequently used postal rates on numeric keys 1 through 9 and call them
by pushbutton operation.
Saving postal rates
• Set the desired postal rates.
• Press, for at least 3 seconds, the
numeric key to which you wish to save
the postal rate (
to
).
• The ultimail shortly overlays the message “Entry saved”. The displayed rate
setting is saved on the selected
numeric key.
Deleting/reassigning the memory
You can overwrite the saved rate settings
at any time with some new assignment.
Calling saved postal rates
• In the scales menu briefly press the
key to which you have saved the
desired postal rate setting.
The
key has been set at factory to
default setting WITHIN UK, FIRST
CLASS. You cannot change default
settings.
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7
Special functions
7.1
Working with pre-select counter
You can use the pre-select counter function to frank a preset number of letters.
This function is especially useful for stack processing with feeder.
– The ultimail will stop once the total number of letters is finished.
– You can start again with
key and frank the next stack.
• Call SET UP menu with
SET UP
key.
• Select MODE SETTING.
• Type the desired number.
MODE SETTING
The entered amount appears at the righthand side of the status line.
• Confirm with key next to PRE-SELECT
COUNTER.
• Go back to home menu with
key.
In the home menu, you will see the
number of mail pieces to be franked.
Current setting:
0 = pre-select counter OFF
During the franking process, the status
line will always show the current number
of mail pieces still to be franked. Once the
number set is franked, the display jumps
back to the preset number defined in the
pre-select counter.
Desired piece number (new)
When the machine is switched off, the
pre-select counter is reset to default
value “0”, that means that the pre-select
counter function is switched off.
Special functions
Selecting total pieces in the home
menu
You can also select total pieces directly in
the home menu. The pre-select counter
in the SET UP menu remains unchanged.
• Type the desired number.
The entered number appears at the
bottom right of the status line.
• Press
key.
• Position the mail pieces as usual.
Number of mail pieces
still to be franked
7.2
During franking, you will see the number
of mail pieces still to be franked in the
status line.
Using the ultimail as incoming mail stamp
For registering your incoming mail (up to a thickness of 6.35 mm/¼"), you can use the
ultimail as incoming mail stamping machine. For this function, use the INCOMING
STAMP mode. The ultimail will print ‘Received on: …’ together with the date
displayed. All users can use this function, even without access card.
Setting incoming mail stamp function
• Call SET UP menu with
SET UP
MODE SETTING
INCOMING STAMP
• Select MODE SETTING
INCOMING STAMP.
key.
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The ultimail sets the incoming mail stamp
and goes back to home menu. The home
menu only shows the date set and, if required, the account (if an access card is
plugged in).
Change date
If necessary, you can change the date in
the same way as for the franking imprint
(see page 26).
Print “Received on: …”
• Feed incoming mail in single pieces
and manually. Place the side to be
printed face upwards!
The ultimail prints the incoming mail
stamp and ejects the mail to the righthand side.
End “Incoming stamp” mode
• Press the
key for about 3 seconds.
The ultimail goes back to METERING
(franking) mode.
Special functions
7.3
Only seal letters (optional)
You can seal letters with the feeder or the sealer without franking them.
Switch on sealer
• Place the ‘seal envelope’ switch to the
rear into seal position.
The envelopes must be suited for mechanical sealing (see page 151). Make
sure that the quality of the envelopes
used is a high one.
Setting “Only transporting” mode
SET UP
MODE SETTING
ONLY TRANSPORT, NO PRINTING
• Open the SET UP menu with
key.
• Select MODE SETTING
ONLY
TRANSPORT, NO PRINTING.
The ultimail goes back to home menu.
The home menu does not show any
franking imprint settings now.
In the status line, you will see
MODE: ONLY TRANSPORTING.
• Position the letters, as usual, at the
sealer or feeder.
Press down moistened envelope flaps
To ensure that envelopes are well sealed,
we recommend pressing down the envelope flaps firmly after franking.
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7.4
Using an external postage calculator
The ultimail is equipped as a standard feature with a 9-pin interface. You can connect
to this interface an existing postage calculator made by Francotyp-Postalia
(e. g. a flexiscale).
The FP postage calculator determines the weight and calculates the postage value.
The postal data (postage and, if necessary, the type of mail endorsement) are automatically transmitted to the ultimail and set in the home menu.
7.4.1
Connecting an external postage calculator
For connecting an external postage calculator to the ultimail, you need a special interface cable. You will be furnished an interface cable on order from Francotyp-Postalia.
Caution! Never use such interface cables as were received by you for connecting the postage calculator to other franking machines (e. g. optimail).
Caution! Read the Operator’s Manual of your FP-Postage calculator before
connecting it to ultimail. Obtain information on how to connect the franking
machine to the FP-postage calculator and how to set the postage calculator
for operation with the franking machine.
• Switch off the ultimail franking system.
ON
• Switch off the FP postage calculator.
Power switch
(back of the
machine)
• Plug the interface cable you obtained
from Francotyp-Postalia in the
9-pin interface marked by the
sign
and tighten screws. The interface is
located on the back of the machine.
Special functions
• Connect the interface cable to the FP
postage calculator.
• Switch on the ultimail.
• Switch on the FP postage calculator.
• Set up the FP-postage calculator for
operation on ultimail. Pay special
attention to the setting in respect of the
automatic endorsements selection.
7.4.2
Determining postage and franking
Caution! Also read the Operator’s Manual of your FP-postage calculator.
Obtain information particularly, on the safe handling of the FP-postage
calculator.
• Switch on the ultimail and wait for the
start routine to finish.
ultimail has to be ready for franking:
– display shows the home menu
– mode: METERING (franking)
– status: Machine ready.
• Only thereafter, shall the FP-postage
calculator be switched on.
• Determine the postage value with the
FP-postage calculator.
The postal data (postage and, if necessary, the type of mail endorsement) are
automatically transmitted to the ultimail
and set in the home menu.
• Check further settings for franking imprint on ultimail and adjust if necessary
(logo print).
• Frank the mail pieces with ultimail.
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8
Postage register
The ultimail saves important parameters and postage used information in registers.
You can have the register states displayed and printed on an empty envelope or a
label.
• Press
key.
You will see the current register states:
R1 – DESCENDING
Postage available in £.
R2 – ASCENDING
Total value of all franking imprints
performed (in £).
R3 – CONTROL TOTAL
Sum of all loaded values (total) in £.
R4 – TOTAL PIECES
Number of franking imprints performed
(including zero imprints).
Print register
• Position an empty envelope or a card.
• Start the printing process with
key.
Or
• Print the information on labels using
key (only for ultimail with label dispenser).
Loading postage – TELESET
9
Loading postage – TELESET
TELESET is the loading of the desired postage credit via modem. The modem is built
into the ultimail. To load postage a connection is made to the TELESET data centre
with the ultimail and the desired amount is loaded. Accounting is as per your contract
with the Royal Mail.
Make sure that the ultimail is connected to the phone line and that all selection
parameters for the modem are correctly set (see Chapter 11.14 on page 93).
Permissible amounts which may be loaded:
Amounts in steps of £ 10 up to a maximum of £ 9,990.00 are permissible.
The maximum amount which may be loaded is dependent on the postage credit still
available at your ultimail. When topping up, you must not exceed the upper postage
credit limit of £ 9,999.99.
Loading postage
• Open the TELESET menu with the
key.
• Select TELESET MODEM to start the
TELESET procedure.
Now simply follow the instructions in the
display.
• Maintain the indicated loading amount
or overwrite with a new amount.
Acknowledge with CONTINUE.
After a security prompt the ultimail establishes a connection with the TELESET
data centre. Messages in the display will
inform you about the status (connection
establishment, data transfer…).
At the end of the remote setting, the
ultimail will show the new descending.
• Press CONTINUE to end the TELESET
process.
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Display/print booking report
In the SELECT TELESET menu you can
display a booking report for the last load
procedure and print it on an envelope or
label.
SELECT TELESET
• Open the TELESET menu with the
key.
• Select BOOKING REPORT…
BOOKING REPORT…
The ultimail will display information to the
last load procedure.
Print report
• Position an empty envelope.
• With the
key print the last booking
report on the empty envelope.
Or
• With the
key print the booking
report on a label (only for systems with label
dispenser).
Account administration
10
Account administration
You can use the account administration to register and evaluate postage used
separately for each account. Accounts may be sections/departments of an enterprise
or single companies of shared offices.
You can save, for each account, a standard setting for the logo and the SMS-text,
limit the postage available (set a budget), and define authorisations connected with
the MasterCard/UserCard function.
The ultimail 60 is rated for 10 accounts in serial equipment. You can at any time
extend the account function to 50 accounts without problems, even at a later time.
Consult your FP partner and read Chapter 11.17 on page 97.
The ultimail 90 has a standard administration of up to 50 accounts.
For the maximum number of available accounts and number of accounts in use, see
SET UP menu
SYSTEM INFORMATION.
How to set up accounts for franking, read in Chapter 5.3 on page 28.
10.1
Set up a new account
• Call SET UP menu with the
key.
SET UP
• Select ACCOUNT ADMINISTRATION
SET UP NEW ACCOUNT.
ACCOUNT ADMINISTRATION
Now simply follow the instructions in the
display. You are prompted by the ultimail
to enter, one after the other, all required
information:
– account number
– account name
– standard logo
– standard SMS-text
– TELESET access
– define type of budget and limits.
SET UP NEW ACCOUNT
If all information is completely entered,
the ultimail signals “You have successfully set up the account…”.
• Confirm the message with
.
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Possible settings and their meaning:
Account number
from 2 to 99999
Account 1 is permanently assigned
to MasterCard (MASTER account).
Account name
letters, special
characters and digits
maximum 19 characters
Please find more information to text
input on pages 139 to 141.
Standard logo
NO STANDARD LOGO
When you set up the account for
franking, the last selected logo will
remain set in the home menu.
WITHOUT LOGO
The selected logo is automatically
set to the account during the
change.
all available logos
Standard SMS-text NO STANDARD
SMS-TEXT
WITHOUT SMS-TEXT
all available SMS-texts
TELESET access
When you set up the account for
franking, the last selected SMS-text
will remain set in the home menu.
The selected SMS-text is automatically set to the account during the
change.
ON
TELESET is released.
The account user is authorised to
load postage.
OFF
TELESET function is blocked.
Account administration
Possible settings and their meaning:
Budget
UNLIMITED
The total postage of the ultimail is
available.
RESTRICTED
Account is supplied with a certain
credit (= current limit).
When the credit is used up, the ultimail blocks the account until a new
credit is assigned (see Chapter
10.2.3 on page 55).
MONTHLY
The account is provided with a
monthly credit (= monthly limit).
In addition, you define the current
credit for the account (current limit).
On every change of the month, the
ultimail sets the credit (current limit)
back to the monthly limit. You can
change the current limit at any time,
independently from that.
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10.2
Change settings for existing accounts
10.2.1 Change standard setting for the logo and the SMS-text
• Call SET UP menu with the
SET UP
key.
• Select ACCOUNT ADMINISTRATION
ACCT EDIT.
ACCOUNT ADMINISTRATION
ACCT EDIT
Account number
The EDIT ACCOUNT… menu appears.
You can see the account number in the
head line.
Now you can change the standard logo
and SMS-text settings for the account
displayed.
Define a standard SMS-text
• Press the key next to the current SMStext.
The SPECIFY STANDARD SMS-TEXT
menu appears.
Setting standard SMS-text
Setting standard logo
• Select the desired SMS-text with the
associated key.
From now on, this SMS-text is the new
default setting for this account. The ultimail goes back to the EDIT ACCOUNT
menu.
Account administration
Define a standard logo
• Press the key next to the current logo.
The SPECIFY STANDARD LOGO menu
appears.
• Select the desired logo with the
associated key.
From now on, this logo is the new default
setting for this account. The ultimail goes
back to EDIT ACCOUNT menu.
You will find information on the meaning
of possible settings for the logo and the
SMS-text on page 50.
Other account
Selecting another account
If you wish to change settings of another
account:
• Open the menu for selecting accounts
with SELECT ANOTHER ACCOUNT.
• Select the account the settings of which
you want to change.
The ultimail goes back to EDIT
ACCOUNTS… menu. Now you can
change the standard logo and the
standard SMS-text for this account.
You can also select an account in the following way:
• Type the account number.
• Confirm with SELECT ANOTHER
ACCOUNT.
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10.2.2 Release/block TELESET access
• Call SET UP menu with the
key.
SET UP
• Select ACCOUNT ADMINISTRATION
ACCT EDIT.
ACCOUNT ADMINISTRATION
The EDIT ACCOUNTS… menu appears.
You can see the account number in the
head line.
ACCT EDIT
If you wish to change the TELESET
access for other accounts select the
desired account using the SELECT
ANOTHER ACCOUNT function.
Account number
Release/block TELESET
In the EDIT ACCOUNTS… menu:
• Press the key next to TELESET
ACCESS until the desired setting is
displayed.
ON = release
OFF = block.
From that moment, the displayed setting
for TELESET access is activated.
Block/release
TELESET access
Account administration
10.2.3 Changing budgets and assigning credits
More information on the meaning of
budget settings can be found on page 51.
• Call SET UP menu with the
SET UP
key.
• Select ACCOUNT ADMINISTRATION
ACCT EDIT
FURTHER
FUNCTIONS.
ACCOUNT ADMINISTRATION
ACCT EDIT
The FURTHER FUNCTIONS
ACCOUNT… menu appears.
In the head line, you can see the account
number.
FURTHER FUNCTIONS
Account number
If you wish to change the budget settings
for other accounts select the desired
account using the SELECT ANOTHER
ACCOUNT function.
Setting budget type
In the FURTHER FUNCTIONS
ACCOUNT… menu:
• Press the key next to BUDGET TYPE
several times until the desired setting
UNLIMITED, RESTRICTED or
MONTHLY is displayed.
The budget type set will determine which
additional functions for credit setting
(limits) appear.
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Setting the current credit
In the FURTHER FUNCTIONS
ACCOUNT… menu:
• Type the amount for credit which you
want to make available for the account.
• Set the new credit using the key next to
CURRENT LIMIT.
The displayed current limit is available to
this account for franking.
Specify the monthly credit
In the FURTHER FUNCTIONS
ACCOUNT… menu:
• Type the amount for credit which you
want to make available to the account
each month.
• Specify the credit using the key next to
MONTHLY LIMIT.
On every change of the month, the ultimail sets the current limit automatically to
the specified monthly limit. You can
directly change the current limit at any
time, independently from that.
Account administration
10.2.4 Change name
• Call SET UP menu with the
SET UP
key.
• Select ACCOUNT ADMINISTRATION
ACCT EDIT
FURTHER
FUNCTIONS
EDIT NAME.
ACCOUNT ADMINISTRATION
The ultimail opens the menu for changing
the account name.
ACCT EDIT
FURTHER FUNCTIONS
If you wish to change the name of another
account select the desired account with
the SELECT ANOTHER ACCOUNT
function.
EDIT NAME
In the EDIT NAME menu:
• Change the name of the account.
• Register the new name with
CONTINUE.
The new account name is saved.
How to enter text, read on pages 139
to 141.
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10.3
Generate/block UserCard(s) for an account
When you generate a UserCard you permanently assign an account to it. To allow
several users the access to an account, you can program for one account several
identical UserCards.
Each user has, with his UserCard, only access to his account, including all authorisations and budget specifications set to it.
To protect the ultimail, in case of UserCard loss, for instance, from unauthorised
franking, you can disable the assignment between account and UserCard(s).
• Call SET UP menu with the
SET UP
key.
• Select ACCOUNT ADMINISTRATION
ACCT EDIT
ASSIGN/REMOVE
USERCARD.
ACCOUNT ADMINISTRATION
ACCT EDIT
ASSIGN/REMOVE USERCARD
The ASSIGN/REMOVE USERCARD
menu appears.
In the head line, you can see the account
number.
If you wish to generate/block a UserCard
for another account select the desired
account with the SELECT ANOTHER
ACCOUNT function.
Assign UserCard to an account
In the ASSIGN/REMOVE USERCARD
menu:
• Press the key next to ASSIGN
USERCARD.
Now simply follow the instructions in the
display:
• Remove MasterCard.
• Plug in a UserCard.
Account administration
The ultimail programs the UserCard for
the displayed account and signals when
the procedure is successfully completed.
• Remove UserCard.
The UserCard is valid for the assigned
account.
• To generate further UserCards or for
any other settings in the account
administration, plug the MasterCard in
again.
You can rewrite UserCards which are no
longer needed or invalid by another
account assignment.
Block UserCard(s)
In the ASSIGN/REMOVE USERCARD
menu:
• Press the key next to CANCEL
ASSIGNMENT.
The assignment account - UserCard(s) is
cancelled without further prompt.
• Confirm the final message “The link...
has been deleted” with
.
All UserCard(s) assigned to this account
are invalid now.
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10.4
Switch on/off “access card required?”
Caution! Mode ACCESS CARD REQUIRED: OFF. This setting cancels
access restrictions to accounts. Every ultimail user can frank on all accounts
and call all account data.
• Call SET UP menu with the
key.
SET UP
• Select ACCOUNT ADMINISTRATION.
ACCOUNT ADMINISTRATION
• Press the key next to MODE: ACCESS
CARD REQUIRED.
The setting switches over between ON
and OFF.
MODE: ACCESS CARD REQUIRED
The displayed setting is active.
Possible settings and their meaning:
ON
Franking is possible only with a valid
access card (MasterCard or UserCard).
OFF
No access restrictions for franking.
Franking is possible without access card
on all accounts.
Account administration
10.5
Display and print account information
The ultimail displays the current settings for individual accounts and ascending
information in various overviews. For more information to the overview contents, read
page 62.
• Call SET UP menu with the
SET UP
key.
• Select ACCOUNT ADMINISTRATION.
ACCOUNT ADMINISTRATION
Information on the account…
In the ACCOUNT ADMINISTRATION
menu:
• Select ACCOUNT/S DISPLAY.
The ultimail displays a menu with
information to the related account.
To display information about another
account:
• Select the desired account with the
SELECT ANOTHER ACCT function.
Information on all accounts
In the INFORMATION ACCOUNT…
menu:
• Select DISPLAY ALL ACCOUNTS.
The ultimail displays a list with
information on all accounts.
Type of mail list
In the ACCOUNT ADMINISTRATION
menu:
• Select DISP. TYPE OF MAIL STATS.
(ALL ACCT).
The ultimail displays the evaluation of the
imprints of type of mail endorsements.
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Overview of account information:
Information about the
account…
Display of data for one account:
– Current settings (standard logo, standard SMStext, budget type and limits, TELESET access)
– Remaining postage
– Postage used (postage costs used by the account
since the last zero reset)
– Total pieces (number of franking imprints by the
account since the last zero reset)
Information on
all accounts
List of all accounts (listed by numbers)
Type of mail list
Evaluation of endorsements across all accounts,
display of:
Display of:
– Account number
– Account name
– Postage used (postage costs of individual accounts
since the last zero reset)
– Piece (number of franking imprints by individual
accounts since the last zero reset)
– Postage used for franking imprints with
endorsement, specified as per types of mail
– Number of franking imprints with endorsement,
specified as per types of mail
– Total postage used and total pieces of all imprints
The SEND LIST OF ALL ACCOUNTS TO PC function offers you the chance
to transfer account data for further evaluation to a personal computer.
The ultimail can print all account information:
– Position empty envelope or card and start the print with the
If necessary, position further envelopes/cards.
– Print the information on labels using the
(only for ultimail with label dispenser).
key
key.
Account administration
10.6
Set account counter to zero
10.6.1 Set one account to zero
• Call SET UP menu with the
key.
SET UP
• Select ACCOUNT ADMINISTRATION
ACCT EDIT.
ACCOUNT ADMINISTRATION
The EDIT ACCOUNTS… menu appears.
You can see the account number in the
head line.
ACCT EDIT
In order to reset another account to zero:
SET ACCOUNT TO ZERO
• Select the desired account with the
SELECT ANOTHER ACCOUNT
function.
• Press the key next to SET ACCOUNT
TO ZERO.
• Follow the instructions in the display.
10.6.2 Set all accounts to zero
• Call SET UP menu with the
SET UP
key.
• Select ACCOUNT ADMINISTRATION
DELETE / ZERO ALL ACCT
SET
ACCOUNTS TO ZERO.
ACCOUNT ADMINISTRATION
• Follow the instructions in the display.
DELETE / ZERO ALL ACCT
SET ACCOUNTS TO ZERO
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10.7
Delete accounts
10.7.1 Delete one account
• Call SET UP menu with the
SET UP
key.
• Select ACCOUNT ADMINISTRATION
ACCT EDIT
FURTHER
FUNCTIONS.
ACCOUNT ADMINISTRATION
ACCT EDIT
The FURTHER FUNCTIONS… menu
appears. You can see the account
number in the head line.
To delete another account:
FURTHER FUNCTIONS
DELETE ACCT
• Select the desired account with the
SELECT ANOTHER ACCOUNT
function.
• Press the key next to DELETE ACCT.
• Follow the instructions in the display.
10.7.2 Delete all accounts
• Call SET UP menu with the
SET UP
key.
• Select ACCOUNT ADMINISTRATION
DELETE / ZERO ALL ACCT
DELETE ACCOUNTS.
ACCOUNT ADMINISTRATION
• Follow the instructions in the display.
DELETE / ZERO ALL ACCT
DELETE ACCOUNTS
Use this function to delete all accounts
set in the ultimail, except the Master
account (account 1).
System settings
11
System settings
11.1
Setting the operating mode
You can operate the ultimail in different operating modes.
• Call SET UP menu with the
SET UP
key.
• Select MODE SETTING.
MODE SETTING
The shown setting is:
‘franking mode’
In the head line, you can see the current
setting. How to change the mode:
• Press the key next to the desired mode.
The ultimail sets the selected mode and
goes back to home menu. In the status
line, you can see the mode set.
All functions not supporting this mode are
switched off.
The set mode is active and is maintained
until the ultimail is switched off or until
another mode is selected.
How to set the ultimail back to
METERING (franking) mode:
• Press for about 3 seconds the
key.
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Possible settings and their meaning:
METER ITEMS TO BE SENT
PRINT LOGO ONLY
The ultimail prints the complete franking
imprint. Mode: METERING (franking) is
the default setting after every switching
on.
The ultimail prints only the logo
(advertising imprint).
INCOMING STAMP
The ultimail prints only the current date
(ultimail as incoming mail stamping machine). Read Chapter 7.2 on page 41.
ONLY TRANSPORT, NO PRINTING
The franking machine transports letters
without printing. This operating mode
can be used in connection with a feeder
or sealer (see Chapter 7.3).
System settings
11.2
Display, print and send system information
• Call SET UP menu with the
SET UP
DISPLAY SYSTEM INFORMATION
key.
• Select DISPLAY SYSTEM
INFORMATION.
You will see system information. You can
scroll up and down the list with the arrow
keys.
Print system information
• Print the information on labels using
the
key (only for ultimail with label
dispenser).
Or
Have some empty envelopes or cards
ready. The ultimail will print system
information in several parts.
• Position an empty envelope or a card.
• Start the printing process with the
key.
The ultimail needs some time for print
image creation. Letter transport is not
started before that. The ultimail prints the
first list of system information.
• Position further envelopes if required.
You can follow the print process progress
in the display.
Send system information
The function SEND TO FP SERVICE
DEPT. sends the system information to
customer service. Start this function only
when requested to do so by FrancotypPostalia.
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11.3
Setting low postage warning – limit
The ultimail signals when the remaining postage falls below a certain limit. You can
set the limit for low postage warning.
ultimail warns you, if
– the descending register (R1) falls below the set limit
– the remaining budget (current limit) of the account falls below the set limit.
SET UP
• Call SET UP menu with the
key.
• Select SYSTEM SETTINGS
MORE.
SYSTEM SETTINGS
MORE
How to change the limit for low postage
warning:
• Type the desired limit. The value
appears at the right-hand side of the
status line.
• Assign the value with the key next to
LOW POSTAGE WARNING.
The limit for low postage warning is set
and maintained until the next change is
made.
You can reset the default setting for low
postage warning (£ 100) with the C/CE
key.
System settings
11.4
Setting high postage – limit
This function gives an alarm if the set postage exceeds a certain limit. You can set
the limit for ‘High postage’.
SET UP
• Call SET UP menu with the
key.
• Select SYSTEM SETTINGS
MORE.
SYSTEM SETTINGS
MORE
How to adjust high postage:
• Type the desired value in pence. The
value appears at the right-hand side of
the status line.
• Assign the new value with the key next
to HIGH POSTAGE.
The limit for ‘High postage’ is set and
maintained until the next change is made.
You can reset the default setting for ‘High
postage’ (£ 3.00) with the C/CE key.
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11.5
Tone signal
The ultimail acknowledges every press of a key with a beep. A sequence of tone
signals is an alarm due to errors. You can adapt this function to your requests.
SET UP
• Call SET UP menu with the
key.
• Select SYSTEM SETTINGS
MORE.
SYSTEM SETTINGS
MORE
• Press the key next to TONE SIGNAL
until you see the desired setting: ON,
OFF or ONLY ERROR WARNING.
The displayed setting is activated and
maintained until the next change, even if
you switch the ultimail off.
Possible settings and their meaning:
ON
OFF
ONLY ERROR WARNING
tone signal on every key pressure
no tone signal
tone signal due to errors
System settings
11.6
Display contrast
• Call SET UP menu with the
SET UP
key.
• Select SYSTEM SETTINGS
DISPLAY.
SYSTEM SETTINGS
DISPLAY
• Use the associated keys to REDUCE
or INCREASE the display contrast.
After each key activation, you will at once
see the display change. Adjust the setting
until it is comfortable for your eyes.
• Save the setting with SAVE.
Current setting
• Press within 5 seconds the key next to
ACKNOWLEDGE.
The display contrast is set and maintained until the next change, even if you
switch the ultimail off.
If you do not confirm the changes within
5 seconds, the ultimail jumps back to the
last display contrast setting used.
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11.7
Display and reset item counter
The item counter will count all franking imprints (including zero imprints) in the
METERING (franking) mode. In all other modes PRINTING LOGO,
INCOMING STAMP and ONLY TRANSPORTING the item counter is not activated.
SET UP
• Call SET UP menu with the
key.
• Select SYSTEM SETTINGS
MORE.
SYSTEM SETTINGS
MORE
You can see the current value of the item
counter under DELETE ITEM COUNTER.
How to reset the item counter to zero:
• Press the key next to DELETE ITEM
COUNTER.
• Confirm the cancellation with YES.
The item counter is reset to zero.
If you do not wish to set the item counter
to zero, abort with NO. The displayed
total pieces are maintained.
System settings
11.8
11.8.1
Time
Summer/winter time
The ultimail automatically changes the time at the beginning and end of summer time.
You can disable this function.
Deactivate/activate automatic change-over
• Call SET UP menu with the
SET UP
key.
• Select SYSTEM SETTINGS
SUMMER/WINTER TIME.
SYSTEM SETTINGS
SUMMER/WINTER TIME
The SUMMER/WINTER TIME menu
displays under AUTO. CHANGE-OVER
the current setting.
How to deactivate/activate automatic
change-over:
• Press the key next to AUTO. CHANGEOVER. The setting switches between
ON and OFF.
The displayed setting is active and
maintained until a change is made.
Possible settings and their meaning:
ON
OFF
The ultimail automatically changes the
clock at the beginning and end of the
summer time. You can set the moments
of automatic change-over.
The ultimail does not automatically
change the clock at the beginning and
end of the summer time.
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Setting the beginning and end of summer time
To set the beginning and end of the
summer time, automatic change-over
must be activated.
• Press the associated keys several
times until month, week in the month
and day of the week show the desired
setting for BEGIN and END.
Beginning and end of summer time are
set and maintained until the next change
is made.
System settings
11.8.2
Adjusting the current time
The built-in battery-operated system clock safely provides the current date and hour
of the day. So it is only in rare cases required to correct the system clock for adjusting
a minor difference.
Basic settings and corrections of major deviations are always carried out by
Francotyp-Postalia customer service.
• Call SET UP menu with the
SET UP
key.
• Select SYSTEM SETTINGS
CURRENT TIME.
SYSTEM SETTINGS
CURRENT TIME
• Adjust the current time with BACK -5
and FORWARDS +5.
You can adjust the current time in steps of
5 seconds each. You can advance or set
back the current time by five minutes.
• Save the setting with SAVE.
The current time is adjusted.
Selected value
Please observe that you can readjust the
current time at the earliest after a period
of seven days after any adjustment.
11.8.3
Setting time zone
This function is irrelevant in the United Kingdom.
Leave the time zone settings unchanged!
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11.9
Print image data administration
The ultimail offers a large number of efficient functions to manage individual print
image components. This includes plain text input for logos, graphic preview, logo and
SMS-text (freely editable) printing and the possibility to print lists. You can load logos
and type of mail endorsements from card.
The following chapters present the functions in detail.
11.9.1
Logo display and printing
You can see the logos saved in the ultimail in the display and print these.
• Call SET UP menu with the
SET UP
EDIT PRINT IMAGE/SMS TEXT
LOGO DISPLAY/PRINT
key.
• Select EDIT PRINT IMAGE/SMS TEXT
LOGO DISPLAY/PRINT.
You will see an overview of the saved
logos.
• Press the key next to the desired logo.
The display will show a simplified graphic
version of the logo. The head line will
show memory number and logo name.
• With
or
process.
start the printing
Or
• With
back to overview.
System settings
11.9.2
Change the logo names
Each logo has a name under which the motif is saved in the ultimail. You can change
these names according to your requests.
• Call SET UP menu with the
SET UP
EDIT PRINT IMAGE/SMS TEXT
LOGO NAME EDIT
key.
• Select EDIT PRINT IMAGE/SMS TEXT
LOGO NAME EDIT.
• Among the overview of saved logos,
choose the logo name of which you
wish to change.
The ultimail opens a menu for editing the
name.
• Change the name for the logo as
desired.
• Save the name with CONTINUE and
confirm once again.
Read more about text input function on
the ultimail on page 139.
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11.9.3
Enter/change/save SMS-texts
ultimail can save up to six text messages (SMS-texts). You may set the saved SMStexts for the franking imprint in the home menu.
• Call SET UP menu with the
key.
SETUP
• Select EDIT PRINT IMAGE/SMS TEXT
EDIT SMS TEXT.
EDIT PRINT IMAGE/SMS TEXT
The numbers of the SMS-texts and the
saved texts are displayed in an overview.
EDIT SMS TEXT
• Select the SMS-text you want to enter
or change.
The display will show the menu where
you can enter and change SMS-texts.
Number of SMS-text
Saved text
Enter and save texts
ultimail is capable of printing a 4-line
SMS-text with 10 characters per line.
New text
A cursor _ marks the position for input.
• Press the numeric key for the desired
character as many times in rapid
succession as necessary to display the
desired character.
After a short time, the cursor jumps one
place to the right. Now you can enter the
next character.
Cursor
• Enter all further characters for the
desired text in the same manner.
• Press CONTINUE to save the text and
confirm it again.
Abort text input –
stored text remains unchanged
Save new text
System settings
Key assignment for text input
Characters
are entered with the numeric keys
to
.
The assignment is printed to the housing
beneath the key.
Punctuation and special characters
.1,?!-&’
are entered with the
key.
Blanks
are inserted with the
key.
Line breaks
To force a line break, you have to fill the
line with blanks, if necessary, until the
cursor jumps to the next line.
Change/correct texts
• Use the functions CURSOR LEFT and
CURSOR RIGHT to place the cursor to
the corresponding place in the text.
• Overwrite the marked character with
the desired new character.
Deleting characters …
• You can delete characters with the
key. Every key actuation deletes one
character.
Deleting SMS-texts
See page 81 to read how to completely
delete SMS-texts you do not need any
longer.
Text input is described in detail on pages
139 to 141.
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11.9.4
Loading print image data from card
You can easily load print image data (e.g. logos, type of mail endorsements) from
cards. Order the card with the desired print images from Francotyp-Postalia.
• Call SET UP menu with the
SET UP
EDIT PRINT IMAGE/SMS TEXT
LOAD
key.
• Select EDIT PRINT IMAGE/SMS TEXT
LOAD.
• Keep card(s) with data ready for
loading.
• Follow the instructions in the display.
The ultimail will guide you step by step
through the loading process.
Displays and security prompts will protect
you against inadvertent loading and
rewriting of data. Carefully read all
information in the display.
System settings
11.9.5
Delete print image data
You can delete print image data which are no longer required (logos, SMS-texts,
types of mail). Therefore you gain memory space, for new logos, for instance.
• Call SET UP menu with the
SET UP
key.
• Select EDIT PRINT IMAGE/SMS TEXT
DELETE.
EDIT PRINT IMAGE/SMS TEXT
DELETE
• Press the key next to the print image
data which you wish to delete, e.g.,
LOGO DELETE.
An overview of all saved print image data
appears.
• Press the key next to the print image to
be deleted.
If you wish to delete the selected data
now:
• Confirm the security prompt with
CONTINUE.
The ultimail deletes the data. A message
will inform you about the end of the
deleting process.
• Confirm the message with CONTINUE.
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11.10 Short code memories
The ultimail has 6 short code memories. In each of the memories, you can store a
postage value with a suitable type of mail endorsement. You can directly call the
saved settings from the home menu.
11.10.1 Saving settings
• Call SET UP menu with the
SET UP
EDIT MEMORY
key.
• Select EDIT MEMORY.
• Press the key next to the memory under which you wish to save the settings.
The EDIT MEMORY menu appears.
• Select SAVE COMPLETE MEMORY or
SAVE MEMORY WITH AMOUNT.
Save only postage
value
Save postage value
and type of mail
Possible settings and their meaning:
SAVE COMPLETE MEMORY
The ultimail saves postage value and
type of mail endorsement.
When calling the memory, the ultimail will
set both the saved postage value and the
type of mail.
SAVE MEMORY WITH AMOUNT
The ultimail saves the postage value
only.
When calling the memory, the ultimail will
set the saved postage value. The currently activated type of mail endorsement remains unchanged.
System settings
The ultimail opens the menu for setting
the memory values.
• Set the postage and type of mail to be
saved as usual.
• Continue with SAVE to save the
displayed settings.
The ultimail eventually displays the saved
settings.
Setting the
postage value
• End the saving procedure to the
memories with CONTINUE.
Type of mail endorsement
to select
Notes to “Memory 1”
– The settings which you save as
memory 1, will be the default settings
for postage and type of mail
endorsement.
– Memory 1 can only be saved in the
complete form (postage and type of
mail).
Memories that are already occupied can
simply be overwritten with new data.
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11.10.2 Display and print saved settings
• Call SET UP menu with the
SET UP
key.
• Select EDIT MEMORY.
EDIT MEMORY
You will see current data contents of all
short code memories.
Print list of short codes
• Position an empty envelope or a card.
• Start the printing process with the
key.
Or
Memory 2 = not occupied
• Print the memory list on a label using
the
key (only for ultimail with label
dispenser).
The ultimail needs some time for print
image creation. Letter transport is not
started before that.
The ultimail prints the memory list.
System settings
11.10.3 Delete memories
• Call SET UP menu with the
key.
SET UP
• Select EDIT MEMORY.
EDIT MEMORY
• Press the key next to the memory
number that you wish to delete.
The EDIT MEMORY menu appears.
• Press the key next to DELETE
MEMORY.
If you wish to delete the selected memory
now:
• Confirm the security prompt with YES.
The memory concerned is deleted.
For deleting
selected memory
You cannot delete memory 1 since the
ultimail must have access to the postage
and type of mail saved here as default
settings.
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11.11 Internal scales (optional)
11.11.1 Tare
The internal scales calibrate automatically. If the scales do not find any zero point, or
if you wish to weigh with a preload, you will have to tare the scales.
• Call SET UP menu with the
SET UP
key.
• Select SYSTEM SETTINGS
INTEGRATED SCALES.
SYSTEM SETTINGS
INTEGRATED SCALES
• Press the key next to TARE
CALCULATION.
For some seconds the display shows the
information that the scales are being
zeroed.
System settings
11.11.2 Setting weighing mode
In the ADJUSTING THE INTERNAL SCALES menu you can change the weighing
mode to NORMAL and use the ultimail simply as scales. The NORMAL weighing
mode is not available for postage calculation.
• Call SET UP menu with the
SET UP
key.
• Select SYSTEM SETTINGS
INTEGRATED SCALES.
SYSTEM SETTINGS
INTEGRATED SCALES
• Press the key next to WEIGHING
MODE. The setting switches between
LOCK and NORMAL.
When quitting the menu, the ultimail
automatically sets the weighing mode
back to LOCK.
Possible settings and their meaning:
LOCK
If you add further mail pieces to the
delivery on the weighing tray and take
them off again, the scales will not
determine any new weight. The original
display remains unchanged.
Only if you fall below the initial weight or
fully unload the scales, the ultimail
determines a new weight (=default
setting).
NORMAL
The ultimail will continuously determine
the loaded weight and display the
momentary value.
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11.11.3 Switching on and off automatic type of mail endorsement
This setting specifies whether postage calculation should control the setting for type
of mail endorsement in the home menu.
• Call SET UP menu with the
SET UP
key.
• Select SYSTEM SETTINGS
INTEGRATED SCALES.
SYSTEM SETTINGS
INTEGRATED SCALES
• Press the key next to AUTO
ENDORSEM. SEL. The setting
switches between ON and OFF.
The displayed setting is maintained until
the next change, even if you switch the
ultimail off.
Possible settings and their meaning:
ON
The ultimail determines, during postage
calculation, on the basis of the selected
postal rates a suitable type of mail
endorsement and sets this one automatically for franking. This type of mail
endorsement should be present in your
ultimail. If no suitable type of mail
endorsement is present, the ultimail
franks without type of mail endorsement.
OFF
The ultimail does not set type of mail endorsements automatically. The ultimail
prints during franking the type of mail endorsement set in the home menu.
System settings
11.11.4 Postage table update
If postage regulations and rates are changed, you can load new postage table data.
The ultimail supports the loading from cards which you can order from FrancotypPostalia.
• Call SET UP menu with the
SET UP
EDIT POSTAGE TABLE DATA
key.
• Select EDIT POSTAGE TABLE DATA.
The ultimail displays information about
the postage table to be used.
Loading postage table from card
• Keep the card with new postage table
ready.
• Press the key next to LOAD FROM
CHIP CARD.
• Follow the instructions in the display.
The ultimail will guide you step by step
through the loading process.
Displays and security prompts will protect
you against inadvertent loading of
outdated data.
Carefully read all information in the
display.
Switch-over to the new postage table is
controlled by the system clock of ultimail,
i.e. it updates itself automatically as soon
as it is valid.
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11.11.5 Delete all rate tables
• Call SET UP menu with the
key.
SET UP
• Select EDIT POSTAGE TABLE DATA
DELETE ALL RATE TABLES.
EDIT POSTAGE TABLE DATA
• Confirm the security prompt with YES.
The ultimail deletes all stored rate tables.
DELETE ALL RATE TABLES
You have to load a new rate table before
you can use the postage calculation
function again.
System settings
11.12 Setting print head standby time
The standby time is the period between the last printing and the print head travelling
to the idle position.
SET UP
• Call SET UP menu with the
key.
• Select SYSTEM SETTINGS
PRINT.
SYSTEM SETTINGS
PRINT
How to adjust standby time:
• Type the desired amount in seconds.
The value appears at the right-hand
side of the status line.
• Assign the new time with the key next
to STANDBY TIME PRINTHEAD.
You can adjust the standby time between
40 and 80 seconds.
The standby time is set and maintained
until the next change, even if you switch
the ultimail off.
You can reset the default setting for the
standby time (40 seconds) with the C/CE
key.
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11.13 Setting letter transport run-on time
The letter transport run-on time is the period from ejecting the last letter to letter
transport standstill.
• Call SET UP menu with the
SET UP
SYSTEM SETTINGS
key.
• Select SYSTEM SETTINGS
PRINT
LETTER TRANSPORT
RUN-ON TIME.
PRINT
LETTER TRANSPORT RUN-ON TIME
• Adjust the run-on time with REDUCE or
INCREASE.
You can adjust run-on time between
3 and 30 seconds in steps of 1 second
each.
• Register the displayed run-on time with
SAVE.
Selected run-on time
The letter transport run-on time is set and
maintained until the next change, even if
you switch the ultimail off.
System settings
11.14 Modem configuration – adjusting dialling parameters
Francotyp-Postalia customer service sets, during ultimail commissioning, correct
dialling parameters for the built-in modem. After moving to new premises or any
change of your phone equipment, you should check the settings and adjust them if
necessary.
• Call SET UP menu with the
SET UP
key.
• Select SYSTEM SETTINGS
MODEM.
SYSTEM SETTINGS
MODEM
The ADJUST MODEM CONFIGURATION menu offers the selection of
possible parameter settings. The table on
page 94 lists and explains all parameters.
During setting procedure, all parameters
that are not technically reasonable do not
appear or further parameters are
displayed, depending on the selected
parameters.
• Press the associated keys until all
required settings display the desired
values.
• Save the parameters with SAVE.
• End the display of the new modem
settings with CONTINUE.
Quit modem configuration:
• Quit the ADJUST MODEM
CONFIGURATION menu with QUIT.
The previous configuration will be
restored.
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Possible settings and their meaning:
Line
Setting
Explanation
TYPE OF PHONE LINE
MAIN STATION
The ultimail is operated on a
main line.
EXTENSION
The ultimail is operated on an
extension of the phone
equipment.
PULSE DIALING
(Impulse dialling method)
Both methods are possible
from modern extensions.
DIALING METHOD
TONE DIALING
(Multifrequency dialling
method)
ACCESS METHOD
(Only for type of phone line
EXTENSION)
EXCHANGE DIGIT
GROUND
HOOK FLASH
EXCHANGE DIGIT
(Only with access method by
EXCHANGE DIGIT)
WAIT
(Only with access method by
EXCHANGE DIGIT)
PAUSE
(Only with access method by
EXCHANGE DIGIT)
Tone dialling is faster.
If necessary, contact your
local phone company.
Defines how you access central
office from an extension.
Usually, you dial EXCHANGE
DIGIT.
The Hook Flash time of the
built-in modem is permanently
set to 200 msec.
You have to enter the
exchange digit by means of
numeric keys with the
modem configuration. The
exchange digit can also
have several places.
The exchange digit depends
upon the extension
equipment.
ON
Waits for the dial tone after
the exchange digit.
OFF
No waiting for the dial tone.
ON
Adds a dialling pause after
you have dialled the
exchange digit.
OFF
No dialling pause after having
dialled the exchange digit.
Usually you use a 0.
System settings
11.15 Generate MasterCard
MasterCard holders can generate another MasterCard with this function.
• Call SET UP menu with the
SET UP
SYSTEM SETTINGS
MORE
MORE
CREATE NEW MASTERCARD
key.
• Select SYSTEM SETTINGS
MORE
MORE
CREATE NEW MASTERCARD.
• Follow the instructions in the display.
The ultimail will guide you step by step
through the generating procedure for a
new MasterCard.
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11.16 Selecting the user interface language
The ultimail user interface supports the languages English and German. Language
change-over will have immediate effect.
SET UP
SYSTEM SETTINGS
MORE
• Call SET UP menu with the
key.
• Select SYSTEM SETTINGS
MORE.
MORE
• Press the key next to LANGUAGE.
The menu language switches over from
English to German at once.
MORE
How to go back to the English user
interface:
• Call SET UP menu with the
SET UP
SYSTEMEINSTELLUNGEN
WEITERE
WEITERE
key.
• Select SYSTEMEINSTELLUNGEN
WEITERE
WEITERE.
• Press the key next to SPRACHE.
The menu language switches over from
German to English at once.
System settings
11.17 Account administration extension
As a standard, the ultimail is provided with 10 account memories. You can increase
the number of possible accounts to 50. For this purpose you need an authorisation
code which you can order from Francotyp-Postalia.
With an ultimail 90, a total of 50 accounts are supported.
SET UP
• Call SET UP menu with the
key.
• Select SYSTEM SETTINGS
NUMBER OF ACCT.
MORE
SYSTEM SETTINGS
MORE
NUMBER OF ACCT
• Type the authorisation code.
• Confirm the input with CONTINUE.
Now there are 50 accounts available.
In the SYSTEM SETTINGS menu you will
see under NUMBER OF ACCT the
number 50.
You can reduce the number of accounts
back to 10. The steps are the same as
shown for the extension to 50 accounts.
Caution! When reducing to 10 accounts,
the accounts 11 to 50 and associated
account information are irrevocably
deleted. We recommend printing the
information on all accounts prior to
resetting (see Chapter 10.5 on page 61).
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11.18 Changing phone numbers
The ultimail saves important phone numbers. In this menu you can see and change
all saved phone numbers.
Caution! Any incorrect setting of the
phone number for the TDC (TELESET
data centre) results in non loading of
postage.
• Call SET UP menu with the
SET UP
SYSTEM SETTINGS
• Select SYSTEM SETTINGS
MORE
MORE
CHANGE PHONE NUMBERS.
MORE
The ultimail opens the PHONE
NUMBERS menu.
MORE
• Press the key next to the phone
number you wish to change.
CHANGE PHONE NUMBERS
key.
The ultimail opens a menu for changing
the displayed phone number.
• Enter the new phone number.
With INSERT BLANK you can design
the phone number display for clearer
view.
• Save the displayed phone number with
SAVE.
If you are sure that you really wish to
change the phone number:
• Confirm the security prompt with YES.
The ultimail saves the new phone
number.
Maintenance and care
12
Maintenance and care
Have your franking system cleaned and serviced once a year by our authorised
service personnel. Therefore you can ensure long-term trouble-free operation.
Contact us for our low-price maintenance and service agreements.
You can carry out yourself the following cleaning and servicing jobs:
– clean the outer housing parts
– exchange ink cartridges
– adjust the ink cartridges
– automatic print head cleaning
– top up the water tank for moistening
– clean/replace moistening sponge
– change battery.
12.1
Cleaning the ultimail franking system
Warning! Make sure that no liquids or foreign objects penetrate the interior
of the ultimail. If this happens, pull out the power plug immediately. Have the
ultimail franking system checked by Francotyp-Postalia service before
starting it up again.
• Switch off the ultimail franking system.
OFF
• Pull the power cable of franking machine and of feeder (if any) out of the
power socket.
• Clean dirt from the housing with a
slightly damp cloth.
Power switch
(back of the
machine)
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12.2
Changing the ink cartridges
The ultimail will remind you that the cartridge should be exchanged. If the ink cartridges are empty, the ultimail automatically starts the software-guided exchange procedure. The ultimail is no longer ready for operation. First replace the two cartridges
before you can start printing again.
If you wish to replace the ink cartridges before the exchange procedure is started
automatically, you can do this from the SET UP menu. Read the paragraph “Start the
exchange procedure…” on page 104.
We recommend always keeping in stock two new ink cartridges as spare parts.
Warning! Ingestion of the ink can be damaging to your health. Avoid contact
with the eyes. Keep the ink cartridge away from children. Further instructions
for use are enclosed with the ink cartridges.
Caution! Only use original ink cartridges from Francotyp-Postalia.
Caution! Always replace the ink cartridges in pairs. Always use new ink
cartridges.
Caution! Only replace cartridges if you are requested to do so by the ultimail.
The cartridges will then be in exchange position.
Change ink cartridges
This is the message which is displayed by
the ultimail to request you to change the
cartridges …
• Follow the instructions in the display.
• Confirm the steps using the key next to
CONTINUE.
The different steps (open cartridge flap,
remove old cartridges…) are described in
detail on the following pages.
Maintenance and care
Remove ink cartridges…
• Open cartridge flap with a powerful
sudden motion and fold up as far as it
goes.
Note: The cartridge flap is provided, at its
front edge, about in the centerline, a clip
lock engaging into the housing. Do not be
shy if the flap slightly jams at this locking
point when being opened.
Open the green catches at both of the two
cartridges:
• Left-hand catch by a clockwise quarter
turn.
• Right-hand catch by a counter
clockwise quarter turn.
• Remove both of the ink cartridges in an
upward direction out of the retainer.
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Insert new ink cartridges…
Caution! Insert the cartridges only after
the cartridges have adapted to the ambient temperature of the franking machine
(e.g. after storage in cellar or after conveyance in a cold vehicle). Else, no correct calibration can be performed.
• Unpack the new cartridges from their
packages.
• Remove the protective strip from the
ink cartridges.
• Insert the two ink cartridges.
The contacts on the cartridges should
be directed to the rear of the machine.
Close the green catches at both of the
two cartridges:
• Left-hand catch by a counter clockwise
quarter turn.
• Right-hand catch by a clockwise
quarter turn.
Caution! Make sure that both of the cartridges are locked before closing the
cartridge flap.
Maintenance and care
• Close the cartridge flap.
The clip lock audibly clicks into place.
After cartridge exchange, the ultimail will
calibrate the cartridges. You can follow
the process progress in the display. Have
a little patience until calibration is completed.
• Continue with ink cartridge adjustment.
Adjusting the ink cartridges…
It is necessary to adjust the new ink cartridges to obtain a perfect print image
without offset.
In the ADJUSTING PRINTING menu:
• Press the key next to ADJUST INK
CARTRIDGES.
The ultimail will prompt you to position an
empty letter.
• Position an empty envelope for ultimail
test print.
The ultimail prints the test print.
• Determine the number on the test imprint where the horizontal partial lines
are most exactly one besides the other.
• Enter the determined number with
numeric keys. The entered number
appears in the display behind
“Your input: __”.
• Confirm with CONTINUE.
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• Determine the number on the test imprint where the vertical partial lines are
most exactly one above the other.
• Enter the determined number with
numeric keys. The entered number
appears in the display behind “Your
input: __”.
• Read the text in the display very carefully. Then select:
TEST NEW ADJUSTMENT, to repeat
the adjustment
or
END ADJUSTMENT PROCEDURE.
• If necessary, repeat the adjustment
several times until the cartridges are
correctly aligned.
Start the exchange procedure…
If you wish to change the ink cartridges
before being prompted by the ultimail, call
the change procedure in the SET UP
menu.
• Call SET UP menu with
key.
SET UP
• Select SYSTEM SETTINGS
PRINT
CHANGE INK CARTRIDGES.
SYSTEM SETTINGS
The change procedure starts: The ultimail
requests you to open the flap and to
change the cartridges.
PRINT
CHANGE INK CARTRIDGES
• Change the cartridges. Follow the
instructions how to change cartridges
on pages 100 to 103.
• Adjust the cartridges. Read pages 103
to 104.
Maintenance and care
12.3
Adjust the ink cartridges
It is necessary to adjust the ink cartridges to obtain a perfect print image without
offset.
It is necessary to do the adjustment:
– after every cartridge exchange
– if the franking imprints contain misalignments.
• Call SET UP menu with
key.
SET UP
• Select SYSTEM SETTINGS
PRINT
ADJUST INK CARTRIDGES.
SYSTEM SETTINGS
PRINT
The ultimail will start a procedure for
cartridge adjustment. Follow the instructions in the display.
ADJUST INK CARTRIDGES.
For details of the adjustment procedure,
read pages 103 to 104.
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12.4
Cleaning the print system
You should start the cleaning process for the ink cartridges only if the quality of the
imprint is not good enough (e. g. gaps in the imprint after longer periods out of use).
Caution! Never clean the print heads mechanically. You would damage the
print heads and destroy them.
Cleaning
SET UP
SYSTEM SETTINGS
PRINT
• Call SET UP menu with
• Select SYSTEM SETTINGS
CLEAN PRINT HEAD.
key.
PRINT
A message will inform you about the
progress of the cleaning procedure.
CLEAN PRINT HEAD
Intensive cleaning
SET UP
You should start the intensive cleaning
process if regular cleaning does not
improve print quality in a sufficient way.
• Call SET UP menu with
key.
SYSTEM SETTINGS
PRINT
INTENSIVELY CLEAN PRINT HEAD
• Select SYSTEM SETTINGS
PRINT
INTENSIVELY CLEAN PRINT
HEAD.
A message will inform you about the
progress of the cleaning procedure.
• Test the imprint quality by an ultimail
test print with postage value “0.00”
(see Chapter 4.3 on page 16).
If such an intensive cleaning process
does not improve imprint quality as
expected, contact the Francotyp-Postalia
service.
Maintenance and care
12.5
Filling the water tank (optional)
Feeder and sealer are supplied with the same moistening unit. Filling the water tank
is done in the same way.
Warning! Please observe the following safety tips when handling the water
tank:
• Make sure that the screw cover on the water tank is firmly tightened and
well sealing before inserting the tank into the machine with its opening
down.
• Be extremely careful when using water. Immediately pull out the power
plug if water has penetrated the interior of the ultimail. Have the ultimail
franking system checked by Francotyp-Postalia service before starting it
up again.
• Release the flap by pressing on the
recess, and fold up as far as it goes.
Recess
• Remove water tank out of housing.
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• Unscrew water tank cover.
• Fully empty water tank and, if necessary, clean it.
• Fill tap water into water tank.
• Place water tank screw cover and
tighten.
• Turn water tank upside down in nondangerous area (e. g. over a sink) to
check if the cover is well sealed.
• Insert water tank into the housing with
the cover downward.
• Close the flap and lock with light
pressure on the recess.
Maintenance and care
12.6
Cleaning / changing the moistening sponge (optional)
Feeder and sealer are supplied with the same moistening unit. Cleaning/changing the
sponge is done in the same way.
Warning! Please observe the following safety tips for cleaning and changing
the sponge on the feeder and sealer:
• Be extremely careful when using water. Immediately pull out the power
plug if water has penetrated the interior of the ultimail. Have the ultimail
franking system checked by Francotyp-Postalia service before starting it
up again.
• It is advisable to switch off the franking machine before removing the water
tank and changing the sponge.
OFF
• Switching off the franking system:
Switch the power switch on the back of
the franking machine to the O position.
Power switch
(back of the
machine)
• Release the flap by pressing on the
recess, and fold up as far as it goes.
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• Remove water tank out of housing and
put it at a safe place.
• Release roller transport by pressing on
release key.
Roller transport moves upward.
Now you have access to the moistening
brush beneath the roller support.
• Lift the brush up and to the left.
At the rear of feeder/sealer:
• Carefully pull out to the back the water
tray.
• Empty water tray.
Maintenance and care
• Lift out of the water tray the basket with
the sponge. Remove sponge from
basket.
• Clean sponge or replace with a new
one.
Sponge
Basket
• Put a new sponge into water before
inserting it, and let soak completely.
The flaps are thus correctly moistened
from the first letter on.
• Insert sponge in basket.
Sponge must be closely positioned to
the bars and rest on the lateral limit.
Ensure that sponge is not pressed by
the bars.
Two flaps on the longitudinal side hold
sponge to the basket.
Cut-out
Checks:
basket on the
extreme left
sponge closely below the bars
(without protrusion)
basket flushed on top
• Insert basket with sponge into water
tray as shown in the figure. Mind the
position of the cut-out.
• Check if the basket is correctly seated:
It must rest on the extreme left in the
water tray and close on top in a flushed
manner.
• Insert the complete water tray into the
housing until it clicks into place.
• Check if the sponge is correctly seated.
It should be directly below the moistening felt and brush.
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• Check if moistening felt and brush are
well moistened. If necessary, apply
some water and stroke with your finger
several times over the brush.
• Lower the brush into the horizontal
position.
• Press roller transport down until it clicks
into place.
• Fill tap water into water tank. Check for
leakages. (For further information see
Chapter 12.5.)
• Insert water tank into the housing with
the cover downward.
• Close the flap and lock with some
pressure on the recess.
You can switch on the franking system
again.
Maintenance and care
12.7
Adjust moistening level (optional)
There are two hoses of different length included in the scope of supply, to be mounted
on the cover of the water tank. The moistening level can thus be adapted to the letters
accordingly. Moistening can be reduced through the insertion of a hose-piece: the
longer the hose the weaker the moistening of the envelope flaps.
• Remove water tank out of the housing
(for further information see Chapter
12.5 on page 107).
Normal moistening (without hose-piece)
Without hose-piece
Moistening is factory-set to achieve best
results in most cases.
Reduce moistening
With hose-piece
• Plug the short hose-piece on the cover
of the water tank.
Or
• Plug the long hose-piece on the cover
of the water tank for lesser moistening.
• Insert water tank into the housing with
the cover downward. Close the flap
(see page 112).
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12.8
Changing the battery
The franking system monitors the battery charge status. An appropriate message
appears in the display when it is time to change the battery.
Caution! Only use a battery 90.4701.8004.00 as provided by FrancotypPostalia.
Warning! Observe the instructions enclosed with the battery for correct use
and disposal.
• Switch off the ultimail franking system
and all connected external equipment
(PC, external postage calculator).
OFF
• Remove the power cable from the
franking machine and feeder (if any).
• Remove the connecting cable to the
feeder or sealer (if any).
Power switch
(back of the
machine)
• Remove the connecting cable to
external equipment (if any).
• Remove weighing platform (if any).
Read on page 129.
• Remove catch tray and corresponding
feeding equipment.
How to remove the catch tray or the
manual positioner or optional feeders,
read on page 130.
• Tilt the franking machine on the righthand side.
You now have access to the battery compartment on the bottom of the ultimail.
Maintenance and care
Opening battery compartment:
• Press the clip lock at the battery
compartment cover and take off battery
compartment cover.
• Take out the used battery.
Clip lock
Battery compartment
cover
• Insert new battery (90.4701.8004.00).
Make sure that the polarity is correct.
Symbols in the battery compartment
indicate the correct position.
• Close the battery compartment.
• Place franking machine upright again.
• Replace catch tray and corresponding
feeding equipment.
How to attach the catch tray or the manual positioner or optional feeders, read on
page 132.
• Establish all cable connections
(see page 133).
• Reconnect the power cable of franking
machine and feeder (if any).
Now you can restart the franking system.
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Troubleshooting
13
Troubleshooting
13.1
Problems and remedies
Problem
Possible cause and remedy
…in general
Blank display.
Check whether the power cable is plugged in correctly
and if the power switch is switched on.
Display light on, but
display blank
Software problem.
Switch off power switch and pull power plug.
The ultimail does not
respond to pushbutton
operation.
Caution! The print system possibly is not in
sealed position! Let the ultimail finish running before
powering off.
Wait one minute. Start the ultimail up again.
Functions are missing in
the display.
These functions are not available with the currently
plugged access card. You will find an overview of
access rights on page 136.
The ultimail does not
switch off, does not shut
down.
The ultimail was not in home menu when the power
switch was actuated.
Change to the home menu with the home key. Switch
off the ultimail by power switch.
The ultimail does not
Beeps are a sign that the ultimail cannot execute a
execute the desired action function (for instance, if keys are without functions in
and “beeps” several times. the current menu, or if the previous action is not yet
finished).
Carefully read all information in the display.
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Problem
Possible cause and remedy
…when franking
Franking not possible.
No access card plugged in.
Plug in UserCard or MasterCard.
Card is not properly plugged in.
Plug the card in correctly (chip must face down)!
Card reader does not recognise access card.
Remove access card and plug in again.
Franking is not possible
No postage in the franking machine.
with the postage value set. Please load postage!
Too low credit of current account. Have assigned new
budget from system administrator.
Home menu does not
show all functions.
The ultimail is not in “Metering” (franking) mode.
Status line shows current mode.
Press the C/CE key for 3 seconds. For setting the
mode, read Chapter 11.1.
The ultimail does not print,
letter transport does not
start.
Sensor does not recognise letter.
Position the letter again, or start letter transport with
Start/Stop key.
The ultimail does not display the home menu.
Change to the home menu with the home key, and try
again.
Problems with label
franking.
Before loading the label dispenser: Loosen labels.
You have used unsuited labels.
Only use original labels from Francotyp-Postalia.
Put in a maximum of 40 labels (as pre-packaged).
Franking imprint is incomplete, value stamp is
missing.
The ultimail is not in “Metering” (franking) mode.
Status line shows current mode.
Press the C/CE key for 3 seconds. For setting the
mode, read Chapter 11.1.
Troubleshooting
Problem
Possible cause and remedy
The ultimail transports
letters without franking
them.
The ultimail is in “Only transporting” mode.
Status line shows current mode.
Gaps in the imprint.
Clean the print system (see Chapter 12.4).
Print image distorted.
Adjust ink cartridges (see Chapter 12.3).
Letter jam.
Read “Removing letter jams” on page 123.
Setting the “Metering” (franking) mode:
Press the C/CE key for about 3 seconds. For setting
the mode, read Chapter 11.1.
…when weighing and for postage calculation
Postage is missing in the
display.
No postal rates selected or the postal rates are
incomplete or incorrect.
Fully select postal rates (see Chapter 6.2).
Postage value is flashing.
You have to observe specific postal rates for the
country selected.
Get information about current regulations from the
Royal Mail.
The scales do not
determine any weight for
the mail piece.
Scales are overloaded or the weight of the mail piece
is too low.
Use the scales only for mail pieces within the weight
range limits (see page 152).
The scales do not recognise any zero point.
Tare the scales (see page 86).
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Problem
Possible cause and remedy
…when loading postage
Desired amount cannot be Impermissible amount.
called.
Enter a permissible amount and try again
(see Chapter 9).
The ultimail cannot connect to the TELESET data
centre.
Check modem configuration (see Chapter 11.14).
…with basic settings, maintenance and care
New account cannot be
created.
All available account memories are already occupied.
Delete an account you no longer need.
Cartridge adjustment does Call adjustment procedure in SET UP menu
not start automatically
(see Chapter 12.3).
after cartridge exchange.
Data for town circle, logo,
types of mail or postage
table are not loaded into
the ultimail from the card.
Card is defective.
Call Francotyp-Postalia customer service.
The card contains no valid data. (Note: Data of the
card “Town Circle” are always deleted after loading.)
Troubleshooting
Problem
Possible cause and remedy
…with envelope sealing (only feeder/sealer)
Letters are not sealed.
Seal envelope is switched off.
Switch on seal envelope (see page 20).
Water tank is empty.
Fill more water (see Chapter 12.5).
Letters are not correctly
sealed.
Rub powerfully with your hand over the letter stack
once in the area of the flaps.
Moistening sponge and brush are dried because the
water tank was empty over a longer period of time.
Remove sponge and let it soak up completely
(see Chapter 12.6).
Sponge is dirty.
Clean the sponge (see Chapter 12.6).
Sponge is worn.
Exchange the sponge (see Chapter 12.6).
You have used unsuited envelopes. Observe
specifications (see page 151).
The ultimail does not start
when you have positioned
mail pieces.
Entry sensor does not recognise the letters.
Start letter transport with Start/Stop key.
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Problem
Possible cause and remedy
…with automatic feeding from stack (only feeder)
Double feeding,
jam
Material is unsuited for processing, cards are bent too
much, mail pieces stick to each other.
Fan thin material to remove paper dust and prevent
adherence of the mail pieces.
Leaf open card stack on all sides prior to positioning.
Press the air out of thick letters.
Observe notes for preparing letter stacks (page 142)
and envelope specifications (page 151).
Jam
Read “Removing letter jams” on page 123.
Mail piece jammed in the
entry section.
Letter guide is not correctly adjusted, stack is not
sitting on lower letter guide support of.
Mail pieces are not fed or
not correctly fed.
Slightly lift the stack at the rear part.
Mail pieces are
mistracking through the
ultimail.
Letter guide is not correctly adjusted.
Last mail piece of stack is
not fed.
Push letter manually in until the feeder seizes the
letter.
Troubleshooting
13.2
Removing letter jams
Removing letter jam in the franking machine
Warning! Do not reach into the danger
areas marked with a safety sign. Keep
long hair, fingers, loose clothing pieces,
shawls and jewellery away from moving
machine parts.
• Unlock letter transport:
Reach into the opening and press
locking device upward.
• Pull letter transport to the right out of
the ultimail.
• Take out jammed letters.
• Insert letter transport. The locking bar
clicks into place.
The ultimail is ready for operation again.
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Removing letter jams in the feeder or in the sealer
Warning! Do not reach into the danger
areas marked with a safety sign. Keep
long hair, fingers, loose clothing pieces,
shawls and jewellery away from moving
machine parts.
• Release roller transport by pressing on
release key.
Roller transport moves upward.
• Take out jammed letters.
• Press roller transport powerfully down
until it clicks into place.
The ultimail is ready for operation again.
Troubleshooting
13.3
Attach adjustable letter guide to feeder/sealer
Clips
On both sides, the adjustable letter guide
is provided with clips for locking the bar.
The two slots in the front edge of the lug
will hold the wire spring on the bar.
Slots
How to insert the letter guide:
Wire
spring
Pin
• Pull out the bar for adjusting the letter
guide as far as it goes.
• Insert the letter guide so that the wire
spring (in the bar) engages into the two
narrow slots on the front edge of the
lug.
Tilt the letter guide downward (in the
direction of the letter receiving tray).
Place the two clips on the pins at the bar
with slight pressure and lock into place.
You can avoid the letter guide being
pulled off:
– For adjusting the letter guide, always
hold in the recessed grip at the bar.
– Always set the letter guide so that a
clearance of about 2 to 3 mm (0.08" to
0.1") is left.
– Fold down the letter receiving tray for
large, wide mail pieces.
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13.4
Display, print and send diagnostics list
The diagnostics list of the ultimail lists the last 30 faults (date, time of day, error code,
error description).
• Call SET UP menu with
SET UP
DISPLAY SYSTEM INFORMATION
DISPLAY DIAGNOSTICS LIST
key.
• Select DISPLAY SYSTEM
INFORMATION
DISPLAY
DIAGNOSTICS LIST.
You can scroll through the diagnostics list
with the arrow keys.
Print diagnostics list
• Print the information on labels using
key (only for ultimail with label dispenser).
Or
Have some empty envelopes or cards
ready. The ultimail will print system information in several parts.
• Position an empty envelope or a card.
• Start the printing process with
key.
The ultimail needs some time for print
image creation. Letter transport is not
started before that. The ultimail prints the
first list.
• Position further envelopes if required.
You can follow the print process progress
in the display.
Send diagnostics list
The function SEND TO FP SERVICE
DEPT. sends the diagnostics list to
customer service. Start this function only
when requested to do so by FrancotypPostalia.
Appendix – Moving the ultimail to another location
Moving the ultimail to another location
Warning! Switch off the franking machine ultimail and all connected
equipment prior to dismantling and transporting the franking system.
Make sure that no liquids or foreign objects penetrate the interior of the
ultimail. If this happens, pull out the power plug immediately. Have the ultimail
franking system checked by Francotyp-Postalia service before starting it up
again.
Caution! Observe the following notes for preventing damage on the ultimail:
• Fully empty the water tank and water tray before transporting feeders or
sealers.
• Never transport the components holding at attachments, such as label
dispenser, weighing platform, adjustable letter guide, etc.
• Hold the individual components best by the bottom part of the housing.
• Always move the franking system in a horizontal position.
• Once you have set the franking system from a cold environment to the new
location: Wait for two hours at least before starting up the ultimail once
again. The ultimail adapts to room temperature. Any condensation
evaporates.
• We recommend using the original packaging if you wish to move the
ultimail or send it to the Francotyp-Postalia service.
This chapter describes how to dismantle and install the ultimail including its
optional components. If some of the measures do not apply to your configuration, just continue with the next step.
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Dismantling the ultimail franking system
Preparations
• Remove MasterCard or UserCard.
OFF
• Switching off the franking system:
Switch the power switch on the back of
the franking machine to the position O.
• Switch off all connected external equipment (PC, external postage calculator).
Power switch
(back of the
machine)
Removing connecting cables
• Pull the franking machine power cable
out of the power socket.
• Pull the feeder power cable out of the
power socket.
• Pull the phone cable out of the phone
socket.
On the feeder:
• Unplug the power cable.
Appendix – Moving the ultimail to another location
On the franking machine:
• Unplug the power cable.
• Removing the phone cable from the
franking machine: Press the spring on
the plug and pull the plug out of the
phone socket.
• Removing the connecting cable to the
feeder or sealer: Unscrew and carefully
pull off the plug.
• Removing connecting cables to other
external devices: Unscrew and carefully pull off the plug.
Taking off the weighing platform
• Release the weighing platform of the
internal scales by turning counter
clockwise for a quarter turn.
• Lift off the weighing platform.
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Emptying water tank and water tray
• Take water tank and water tray out of
the feeder/sealer and empty. Proceed
as shown on pages 109 and 110.
Separate catch tray from franking machine
• Pull off catch tray toward the right-hand
side of the franking machine.
Separate feeder from franking machine
• Taking off manual positioner:
Slightly lift the manual positioner to
release it from the two locking clips on
the franking machine.
Appendix – Moving the ultimail to another location
Or
• Taking off feeder:
Slightly lift feeder to release it from the
two locking clips on the franking
machine.
• Slide the bar for adjustable letter guide
so that it is flush with the housing edge.
Or
• Taking off sealer: Slightly lift the sealer
to release it from the two locking clips
on the franking machine.
• Slide the bar for adjustable letter guide
so that it is flush with the housing edge.
• Fold the adjustable letter guide down to
letter receiving tray.
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Reinstalling the ultimail franking system
• Install the ultimail franking system on a
plane, stable surface.
Attaching the feeder
• Place manual positioner on the two
locking clips on the franking machine
housing.
Or
• Place feeder on the two locking clips
on the franking machine housing.
Or
• Place sealer on the two locking clips on
the franking machine housing.
Appendix – Moving the ultimail to another location
Attaching the catch tray
• Push catch tray from the right-hand
side against the franking machine.
• Align catch tray in such a way to
franking machine that catch tray and
letter eject slot on franking machine are
well contacting.
The fork-type lug engages in one foot on
the franking machine. The catch tray is
thus sufficiently protected against
slipping.
Placing the weighing platform
• Position weighing platform as shown in
the figure and lock by turning clockwise
for a quarter turn.
Plugging power and connecting cables
On the feeder:
• Connect the power cable to the feeder.
The socket for the power connection is
on the back of the feeder.
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On the franking machine:
• Connect the power cable to the
franking machine.
The socket for the power connection is
on the back of the ultimail franking
machine.
• Connect the phone cable to the
franking machine phone socket. Make
sure that spring is in correct position.
• Plug connecting cable of feeder/sealer
in 25-pin interface on franking machine
and tighten screws.
The interface is marked with the
sign.
Setting up connections
• Connect franking machine power cable
to a grounded single-phase power
socket.
• Connect feeder power cable to a
grounded single-phase power socket.
• Connect phone cable to a phone
socket (analogue). This is usually a fax
connection.
Appendix – Moving the ultimail to another location
Commissioning and function test
• Fill water tank. Read Chapter 12.5 on
page 107.
ON
Power switch
(back of the
machine)
• Switching on the ultimail franking system: Switch the power switch on the
back of the franking machine to the
I position.
• Wait until the display shows the home
menu. The ultimail is ready for operation.
We recommend the following short
function test:
• Do a trial run. For instructions on the
trial run, read Chapter 4.3 on page 16.
• Adjust the ink cartridges if the franking
imprint has shifted position. Read
Chapter 12.3 on page 105.
• Clean the print system if necessary
(e.g. gaps in the print image). Read
Chapter 12.4 on page 106.
• Tare the scales. Read Chapter 11.11.1
on page 86.
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Access rights
Status
Functions
Without
With
access card UserCard
With
MasterCard
Mode:
Access card
OFF
Assign budget for
account
Change logo name
Create/block
UserCards
Create/delete
accounts
Display/print
postage register
Edit SMS text
Franking on all
accounts
Franking only on
assigned account
Incoming mail stamp
Load postage /
TELESET
Preset advertising
imprint (logo) for
account
Release TELESET
access
if
released
only your own
if
released
Appendix – Access rights
Status
Functions
Without
With
access card UserCard
With
MasterCard
Mode:
Access card
OFF
Reload print image
data (type of mail endorsements/logos …)
Reset account
counter
Seal envelopes
without franking
System settings
View account data
Zero imprint
(Postage value “0.00”)
not all
not all
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138 ultimail Operator Manual
SET UP menu (overview)
Appendix – Tips and tricks
Tips and tricks
This chapter contains supplementary information for handling the ultimail. You can
read here, among others, how to prepare the mail pieces for batch mailing and
preventing jamming and double-feeding by reasonable positioning.
Text input is described in detail by the example of entering an account name.
How to enter text
Entering characters
Text input (new text)
For text and name input, the ultimail
opens a special text input menu.
A cursor _ marks the position for
character input.
• Press the numeric key for the desired
character as many times in rapid succession as necessary to display the
desired character.
Abort text input –
stored text remains unchanged
Cursor
After a short time, the cursor jumps one
place to the right. Now you can enter the
next character.
Save new text
Key assignment for text input
Characters
are entered with the numeric keys
to
. The assignment is printed
to the housing beneath the key.
Punctuation and special characters
.1,?!-&’
are entered with the
key.
Blanks
are inserted with the
key.
Line breaks
To force a line break, you have to fill the
line with blanks, if necessary, until the
cursor jumps to the next line.
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140 ultimail Operator Manual
Change/correct text
• Use the functions CURSOR LEFT and
CURSOR RIGHT to place the cursor to
the corresponding place in the text.
• Overwrite the marked character with
the desired new character.
Deleting characters
• You can delete characters with the
key. Every key actuation deletes one
character.
Example
You wish to save the following SMS-text:
VACATION
1.-28.10.
Text field
While entering a new SMS-text, the text
field is empty and the cursor stands at the
first position of the first line.
How to enter the text:
Cursor
Press
3 times (=V).
Press
once (=A).
Press
3 times (=C).
Press
once (=A).
Press
once (=T).
Press
3 times (=I).
Press
3 times (=O).
Press
twice (=N).
Appendix – Tips and tricks
To change to the next line, fill-in the first
line with two blank characters:
Text field with
new text
Press
once (=blank).
Press
once (=blank).
The cursor will now stand at the
beginning of the second line.
Press
twice (1).
Press
once (.).
Press
6 times (-).
Press
4 times (2).
Press
4 times (8).
Press
once (.).
Press
twice (1).
Press
twice (0).
Press
once (.).
The text field displays the text exactly as
it will be subsequently printed during
franking.
• Press CONTINUE to save the text.
A message display informs on the update
of the saved data.
• Confirm the prompt with CONTINUE.
The new SMS-text is saved and can be
set for franking immediately.
We recommend doing a trial run with
postage value “0.00” (zero franking) to
check the new SMS-text.
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How to prepare letter stacks for batch mailing with the
feeder ultimail 90
Caution! Observe the following notes for stack processing:
– Only position in stack letters of the same format
max. 229 x 114 mm (9" x 4.5").
– The ultimail processes letters of a thickness up to 6.35 mm (¼").
– Only position letters of nearly the same thickness in the stack
( +– 1 mm/0.04").
– Only position letters in stack which are to be printed with the same
franking imprint (postage value, type of mail endorsement…).
• Sort out any deliveries which are
unsuited for stack processing.
You feed such mail pieces individually
and manually (see page 32).
Stack height
• Take about as many mail pieces as the
ultimail will be able to process in one
stack. Maximum stack height depends
upon the material.
Type / material of mail pieces
Permissible stack height
Letters
50 mm (2")
abt. 70 letters, contents: 1 sheet, non
folded
Postcards
of a paper weight of
at least 250 g/m2 (67 lb.)
30 mm (1.2"), abt. 100 cards
Postcards
of a paper weight of
less than 250 g/m2 (67 lb.)
15 mm (0.6"), abt. 80 cards
Markings at the letter guide face at the feeder indicate stacking height limits for letters
and postcards
.
Appendix – Tips and tricks
• Arrange the letter stack so that all
envelope flaps are face down.
• Align upper edges flush:
Loosen letter stack with the upper edge
on a level base and shake smooth.
Letter upper edges
• Fan the letter stack so that the lower
letter is the first protruding when
inserted in the feeder.
How to prevent jamming and double-feeding during
batch mailing
By simple preventive measures and special care when positioning the stacks, you
can reduce feeding incidents and increase processing speed.
Selecting and preparing the mail pieces
Material and form of the mail pieces are of essential influence on the behaviour during
feeding and separating from the stack. We have had good experiences with
processing envelopes of gray recycling material.
Thick letters (> 2 mm/0.08")
Shortly press on the stack to remove any
air.
Thin material (< 2 mm/0.08")
Fan the stack from all sides by waving
several times. Air can thus enter between
the mail pieces and paper dust will be
removed.
Cards
Leaf open the stack from all sides.
Sort out any cards which are too strongly
arched (arch > 4 mm/0.15").
Sort out any cards with front edge arched
upward.
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When setting the lateral letter guide
– The stack should have enough
clearance between letter guide face
and adjustable letter guide (about
2 to 3 mm/0.08" to 0.1").
– Avoid too large clearance between
letter guide face and adjustable letter
guide. If the clearance is too wide, the
mail pieces are not correctly guided
during feeding. This may result in off
straight franking imprints or frequent
jamming.
– The adjustable letter guide is provided
with a narrow loading area at the inner
side. Adjust the letter guide so that the
stack is securely sitting on this surface.
When positioning the letter stack in the feeder
The figure shows how the letter stack
should sit in the feeder.
– The letter stack should be flush with the
letter guide face.
– The letter stack should be scaled out so
that the front edges form a slope in the
shape of the adjustable letter guide.
– Make sure that no mail pieces can
penetrate underneath the adjustable
letter guide.
– Make sure that no envelope flaps can
penetrate underneath the belt conveyor.
– With difficult materials, support letter
feeding by slightly lifting the rear edges.
Appendix – Tips and tricks
How to feed similar mail pieces at the sealer ultimail 60
Especially when franking large quantities of similar mail pieces, you can save time by
optimised letter feed.
• Arrange letters so that address areas
are face up.
• Loosen letter stack with the upper edge
on a level base and shake smooth.
• Scale up the letter stack so that the top
letter is the first protruding when positioned.
• Hold the fanned out letter stack with
your left hand and place it on the letter
receiving tray as shown in the figure.
• Push with your right hand the top letter
in the direction of the arrow. Make sure
that the upper edge is flush to the letter
guide face.
• Once the letter is fed you can follow
with the next letter from the stack.
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146 ultimail Operator Manual
Glossary
Franking imprint
Franking mail for carrying by the Royal Mail.
When franking, the ultimail prints among other
things the Royal Mail logo, the postage value, the
machine identification, the date and a serial
number on the envelope.
An advertising imprint and an endorsement can
also be printed.
Label
Special self-adhesive label which you can frank
and stick onto your mail pieces. Necessary for
large, heavy and thick mail pieces. Use only
labels from Francotyp-Postalia.
MasterCard
Plastic card with a memory chip. Access card for
system administrator. MasterCard allows access
to all system functions.
Modem
Electronic unit built into the ultimail which
enables exchange of code numbers and desired
postage amounts over the phone line.
Outside dialling parameters
A single or several “0” and pauses to dial into the
public phone network (outside line access).
RRC – Remote Rate Change
Online update of rate table for postage calculation. Data for new rate table are directly loaded to
the ultimail via modem from the Remote rate
table centre. This service is currently not yet
available in Great Britain.
TELESET data centre (TDC)
Data centre of Francotyp-Postalia. Postage is
released and accounts managed. The Teleset
data centre is at your service for loading postage
24 hours a day via the built-in modem.
Appendix – Glossary
TELESET remote value setting
Franking machine accounting system of
Francotyp-Postalia AG & Co. KG. The ultimail
and the Teleset data centre exchange value
specifications via modem when loading postage
which release the desired postage amount.
Test print
Imprint consisting of a series of different
patterns.
You can align the cartridge with the aid of horizontal and vertical bar patterns.
Trial run
Franking imprint with the postage value “0” (zero
imprint). This enables you to check the settings
for the franking imprint.
UserCard
Plastic card with a memory chip. Access card for
an account. A UserCard allows the franking to
one account and the access to selected system
functions.
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Technical Data
Dimensions
(Length x Width x Height)
564 x 400 x 273 mm
(22.2 x 15.8 x 10.8 ")
564 x 400 x 299 mm
(22.2 x 15.8 x 11.8 ")
ultimail 60/ultimail 90
with manual positioner and catch tray
… and scales*
807 x 400 x 273 mm
(31.5 x 15.8 x 10.8 ")
807 x 400 x 299 mm
(31.5 x 15.8 x 11.8 ")
ultimail 60
with sealer* and catch tray
… and scales*
1028 x 400 x 273 mm
(40.5 x 15.8 x 10.8 ")
1028 x 400 x 299 mm
(40.5 x 15.8 x 11.8 ")
ultimail 90
with feeder* and catch tray
… and scales*
franking machine ultimail 60/ultimail 90
… with scales* and label dispenser*
catch tray
manual positioner
sealer ultimail 60*
feeder ultimail 90*
Weight
8.9 kg (19.6 lb.)
9.6 kg (21.2 lb.)
0.4 kg (0.9 lb.)
0.4 kg (0.9 lb.)
4.2 kg (9.3 lb.)
9.7 kg (21.7 lb.)
Power connection
100-240 V / 50-60 Hz
Power consumption
max. 70 W
max. 70 W
max. 50 W
Battery
3.6 V / 2 Ah / 20 mA, order no. 90.4701.8004.00
ambient temperature: -55°C to +85°C
Performance
(with ISO C6/5)
60 letters/min
90 letters/min
Display
LCD, illuminated, 320 x 240 pixels
*) optional
franking machine ultimail 60
franking machine ultimail 90
feeder ultimail 90*
franking machine ultimail 60
franking machine ultimail 90
Appendix – Technical Data
Print system
ink jet print system (with 2 ink cartridges)
printing range max. 155 x 24 mm (6.1 x 0.9 ")
printing resolution 300 dpi x 300 dpi
Noise emission
< 65 dB(A)
≤ 62 dB(A)
≤ 60 dB(A)
Equipment
franking system ultimail 90
franking system ultimail 60
franking machine (stand alone)
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Mail piece specifications for franking
Format
min. 140 mm x 90 mm (5.5" x 3.5")
max. 353 mm x 250 mm (14" x 10")
sealing*: max. 229 mm x 162 mm (9" x 6.3")
stack processing*: max. 229 mm x 114 mm (9" x 4.5")
Thickness
postcards: max. 1 mm (1/25")
letters: max. 6.35 mm (1/4")
Material
bleached, coloured or recycling paper
rough through glossy
75 g/m2 to 120 g/m2 (20 lb. to 32 lb.)
colours: white, pale blue, pale gray, pale brown, yellow
ink absorbent material, on which ink will dry within
one minute
no material with air cushions
no corrugated paper
no high-gloss on the side to be imprinted
Friction coefficient
0.3 to 0.4
Labels
self-adhesive
Envelopes with
address window
address window size: max. 115 mm x 45 mm (4.5" x 1.8")
address window may not be inside the printing range
*) optional
Appendix – Technical Data
Envelope specifications for sealing
Flap position
on the longitudinal side
Flap height
25 mm to 75 mm (1" to 3")
Flap shape and size
You cannot process rectangular, pointed or high flaps.
The side cuts of the flap should be parallel and very close to the side fold edge.
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ultimail – operating and storage conditions
Operating environment
only use in closed rooms
Operating temperature
+10°C to +40°C
do not expose to direct sunlight
recommended for optimum printing quality:
+15°C to +35°C
Rel. humidity
30% to 80% non-condensing
recommended for optimum printing quality: 30% to 80%
Storage temperature
-25°C to +60°C
Ink cartridges – operating and storage conditions
Operating temperature
+10°C to +40°C
recommended for optimum printing quality:
+15°C to +35°C
Rel. humidity
30% to 80% non-condensing
recommended for optimum printing quality: 30% to 80%
Storage temperature
-25°C to +60°C
Integrated postage scales
Weighing area
3 g to 5000 g (0.1 oz. to 11 lb.)
Smallest display value
(display accuracy)
+ 1g
–
Weighing accuracy
+ 0.1% of final value
–
Appendix – Declaration of Conformity
Declaration of Conformity
Declaration of Conformity
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Appendix – Index
Index
A
B
Access card 14
MasterCard 14
plugging 14
removing 14
UserCard 14
Access card required
OFF 28
switch ON/OFF 60
Access card. See also MasterCard, UserCard
Access method 94
Access rights 14, 136
Account 49
assign credits 55
change 28
change name 57
current limit 56
delete, all 64
delete, one 64
monthly limit 56
new set up 49
number 50
selecting 53
set to zero 63
standard logo 50, 53
standard SMS-text 50, 52
TELESET access 50
type of budget 51
Account information
display and print 61
Accounts
display number of accounts 49
increase number of accounts 97
ACCT. See Account(s)
Additional service
deselect 37
select 37
Address window 150
Advertising imprint. See Logo
Ascending 46
Automatic feeding 31
Automatic type of mail endorsement
switch on/off 88
Available postage 46
Back to higher menu level 2
Batch mailing. See Stack processing
Battery
change 114
permissible type 148
Battery compartment 115, 164
Belt conveyor 163
Booking report
display/print 48
Budget type
change 55
monthly 51
restricted 51
unlimited 51
C
Call help 2
Card reader 164
Cartridge. See Ink cartridges
Catch tray 164
attaching 133
remove 130
Change ink cartridges
cartridges are empty 100
cartridges are nearly empty 104
Changing moistening unit 109
Cleaning
housing 99
print system 106
Commissioning (after moving) 135
Connecting
external postage scales 44
feeder 134
feeder power cable 133
franking machine power cable 134
phone cable 134
sealer 134
Connecting cable 162, 163
Control panel 2
Control total 46
Counter
item counter 72
pre-select 40
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Cover flap
ink cartridges 164
water tank 162, 163
Current limit 56
Cursor 78, 139, 140
Customer Service 165
when weighing 119
with stack processing 122
External postage calculator
connect 44
using 44
F
D
Date 21, 26
Day light saving time
See Summer time
Declaration of Conformity 153
Default setting 2, 21, 35, 39, 52, 53,
66, 68, 69, 83, 91
Delete 2
all accounts 64
memories 85
one account 64
print image data 81
rate tables 90
Descending 46
Diagnostics list 126
Dialling method 94
Dialling parameters 146
Dismantling (franking system) 128
Display 2, 164
contrast 71
language 96
Feeder 11, 163
connect 164
connecting with franking machine 132
separating from franking machine 131
Feeding
large mail pieces 32
letter stack 31
letter, postcard 30
similar mail pieces at sealer 145
Flashing postage values 38
Format markings 18, 19
Franking
labels 2, 33
letters 29
letters from stack 31
Franking imprint 146
example 21
set 21
G
Gaps in print image 119
E
Envelope
flap shape 151
specifications 151
with address window 150
Equipment 149
Error
general 117
in basic settings 120
postage calculation 119
scales 86
signal tones 70
when franking 118
when loading postage 120
when sealing letters 121
H
High postage 22, 69
Home menu 12, 15, 21
back to 2
franking imprint settings 15
overview 15
I
Impulse dialling method 94
Incoming mail
position 42
stamp 41
Appendix – Index
Incoming mail stamp function
end 42
using 41
Ink cartridges 152, 164
adjust 103, 105
change 100, 104
insert 102
remove 101
Installation (when changing location) 132
Interface
25-pin 164
9-pin 164
Internal scales. See Scales
Item counter
display 72
reset 72
K
Key functions 2
Keyboard 2, 164
L
Label 146, 150
insert 33
printing 33
Label dispenser 11, 164
Language (display) 96
Letter guide adjustment 17
Letter guide face 162, 163, 164
Letter guide, adjustable 162, 163
adjust at sealer 17
adjust on the feeder 19
attach 125
Letter stack
place 144
position 31
prepare 31, 142
selecting material 143
Letter transport, run-on time 92
Letters
franking 29
large 18, 19
not seal 20
only seal (not frank) 43
positioning (feeder) 31
positioning (manual) 29
positioning (sealer) 30
seal 20
weighing 38
Limit
current 51
for high postage warning 69
for low postage warning 68
monthly 51
Loading
postage 47
print image data 80
rate table 89
LOCK (weighing mode) 87
Logo 21
change names 77
delete 81
display 76
load 80
printing 66, 76
set 23
set standard logo for account 50
Low postage warning 68
M
Manual positioner 164
attaching 132
separating from franking machine 130
MasterCard 14, 28, 146
generate 95
Memory 82
call 27
calling data 39
delete 39, 85
display data contained 84
for postal rates (postage calculation) 39
memory ‘no. 1’ 83, 85
postage value with type of mail 82
print list 84
reassigning 39
save settings 82
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Menu 15
home menu 15
scales menu 34
SET UP menu 138
Metering. See Franking
Mode
INCOMING STAMP 41, 66
METERING 15, 22, 29, 66
ONLY TRANSPORTING 43, 66
PRINTING LOGO 66
set 65
Modem 93, 146
change dialling parameters 93
configuration 47, 93
dialling parameters, overview 94
Moistening
adjust 113
changing moistening sponge 109
cleaning moistening sponge 109
Monthly limit. See Limit 56
Multifrequency dialling method 94
Multifunction keys 2
N
Postage calculator, external 44
Postage table. See Rate table
Postage used 46
Postage value 21
determining with scales 38
display in scales menu 34
display in the home menu 15
set 21
Postal rates
calling default setting 35
delete selection 36
saving 39
set 36
Power connection
feeder 133, 163
franking machine 134, 164
Power switch 12, 13, 44, 164
Pre-select counter 40
Print head standby time 91
Print image data 76
delete 81
editing 76, 77, 78
loading from card 80
Print image, faulty 119
Print system, cleaning 106
Not seal / non seal 20
Q
O
Operating and storage conditions
ink cartridges 152
ultimail 152
Operating menu 15
Operating modes 65
P
Phone line connection 164
Phone numbers
change 98
customer service 165
Phone socket 164
Postage calculation 34
call 34
eliminating faults 119
exit 35
Quick reference 7
Quick select. See Memory
R
Rate table
delete 90
loading from card 89
switch-over 89
update 89
‘Received on:___’ 41
Register 2, 46
display 46
print 46
Reinstalling 132
Release key 162, 163
Remote setting. See TELESET
Appendix – Index
Removing letter jams 123
feeder 124
franking machine 123
sealer 124
Roller transport 162, 163
RRC 146
Run-on time 92
S
Safety sign 163, 164
Safety tips 7, 9, 127
Scales
external 44, 164
internal 11, 86
tare 86
weighing mode 87
Scales menu 34
special characteristics 34
Seal envelope 162, 163
switch off 20
switch on 20
Sealer 11, 162
connect 164
connecting with franking machine 132
separating from franking machine 131
Service 165
SET UP menu 2, 138
Short code memory
See Memory
Signal tone 70
SMS-text 10, 21
change 24
delete 81
enter 24, 140
enter/change 78
save 78
select 24
set standard SMS-text for account 50
Softkey 2
Sponge 162, 163
change 109
cleaning 109
Stack height 142
markings 163
Stack processing 31, 142
stack height limits 31, 142
Stamp of receipt 11, 41
Standby time, print head 91
Status line 15
Stock specifications 150
Summer time
automatic changeover 73
setting beginning/end 74
Switch ‘seal/non seal‘ 162, 163
Switching OFF 13
Switching ON 12
Symbols 7
System clock 75
System information 67
System settings 2, 65
T
Tare (scales) 86
TDC 146
Technical Data 148
Telediagnostics 11
TELESET 2, 47, 147
block access 54
error 120
loading postage 47
modem 47
permissible amounts 47
release access 54
Test print 147
Text
delete 79, 140
enter 78
input 139
Text messages 10
Time 73
correct 75
summer time 73
Tone dialling 94
Tone signal, setting 70
Total pieces 46
Trial run 16, 147
Troubleshooting 117
See also Errors
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160 ultimail Operator Manual
Type of mail endorsement 21
automatic setting 88
delete 81
set 25
U
ultimail 60/90 10
UserCard 14, 28, 147
blocking 58, 59
create 58
generate 58
V
Ventilation slots 163, 164
W
Water tank 162, 163
filling 107
Water tray 162, 163
Weigh 38
Weighing mode 87
lock 87
normal 87
Weighing platform 164
attaching 133
remove 129
Weight display 34
Z
Zero
all accounts 63
one account 63
Zero imprint 16
For your notes
161
162 Sealer ultimail 60 *
To open:
press here
Cover flap, with the water tank underneath
Safety sign
Roller transport
Release key
Letter guide
face
Seal/non seal
switch
Letter receiving
tray
Letter guide (adjustable)
Bar with recessed grip
(setting the lateral letter guide)
Cover flap, with the
water tank underneath
Water tray
with sponge
Connecting cable
* optional
Feeder ultimail 90 (automatic feeding with sealer)*
To open:
press here
Cover flap, with the
water tank underneath
Roller transport
Safety sign
Letter guide face
Markings for
maximum stack height
Release key
Seal/non seal
switch
Belt conveyor
Bar with recessed grip
(setting the lateral letter guide)
Letter guide (adjustable)
Cover flap, with the
water tank underneath
Ventilation slots
Water tray
with sponge
Connecting cable
Power connection
* optional
163
Franking machine ultimail 60/ultimail 90
Cartridge flap,
with 2 ink cartridges underneath
Weighing
platform*
Display
Keyboard
Label dispenser*
Catch tray
Safety sign
Manual
positioner
Letter
guide face
Letter
receiving tray
Battery compartment
(on the bottom)
Card reader
Ventilation slots
9-pin interface
(connection for external
postage calculator)
25-pin interface
(connection for feeder or sealer)
Locking clips
(for manual positioner
or feeder/sealer)
Power switch
Power connection
Phone line connection
* optional
164
Service
Service
Every ultimail franking system is thoroughly checked
before leaving the factory. Should any faults occur
with your ultimail in spite of our extensive quality
control, please contact Francotyp-Postalia help line.
Our main office will be pleased to tell you the
address of your local servicing dealer.
Francotyp-Postalia, Ltd.
Lakeside House
74 Questor
Powdermill Lane
Dartford, Kent DA1 1EF
Phone
email
Website
01322 42 48 76
customerservice@fpmailing.co.uk
www.fpmailing.co.uk
165
2003-06 / xxx / helbig berlin
51.0033.3194.00 Rev. 00 AE-Nr. 03-1578
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