LaCie D2 BLU-RAY 8X, 301856U, d2 Blu-ray Professional BD-R, BD-RE Drive User manual

LaCie D2 BLU-RAY 8X, 301856U, d2 Blu-ray Professional BD-R, BD-RE Drive User manual
LaCie d2 Blu-ray Drive
User Manual
Table of Contents
Page 1
Table of Contents
General Use Precautions
Health & Safety Precautions
4
4
Health, Safety & General Use Precautions
4
1. The LaCie d2 Blu-ray Drive
1.1. Minimum System Requirements
1.2. Package Content
1.3. Views of the Drive
1.4. Cables and Connections
1.5. Blu-ray Technology
1.6. Supported Blu-ray/DVD/CD Formats
6
7
8
9
11
13
14
2. Connecting Your LaCie d2 Blu-ray Drive
2.1. Installing the BD/DVD/CD Burning Software
2.2. Connecting the Power Supply
2.3.a. Connecting via the USB 2.0 Interface Cable
2.3.b. Connecting via the FireWire 400 Interface Cable
16
17
18
19
20
3. Using Your LaCie d2 Blu-ray Drive
3.2. Accessing Discs
3.1. Inserting Discs
3.4. Emergency Disc Ejection
3.3. Ejecting Discs
21
21
21
22
22
4. Helpful Technical Information
4.2. Acronyms
4.1. File System Formats
4.4. About compression standards
4.3. About BD/DVD/CD available capacity
4.5. FireWire Questions & Answers
4.6. USB Questions & Answers
4.7. Choosing between FireWire and USB
4.8. Data Transfers
23
23
23
25
25
26
27
28
28
5. Troubleshooting
29
6. Contacting Customer Support
6.1. LaCie Technical Support Contacts
31
32
7. Warranty Information
33
LaCie d2 Blu-ray Drive
Forward
User Manual
Copyrights
Copyright © 2008 LaCie. All rights reserved. No part of this publication may
be reproduced, stored in a retrieval system, or transmitted in any form or by
any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie.
Trademarks
Blu-ray, FireWire, Apple, Mac, and
Macintosh are registered trademarks of
Apple Computer, Inc. Microsoft, Windows, Windows 98 SE, Windows Millennium Edition, Windows 2000 and
Windows XP are registered trademarks
of Microsoft Corporation. All trademarks mentioned in this manual are the
property of their respective owners.
Changes
The material in this document is for information only and is subject to change
without notice. While reasonable efforts
have been made in the preparation of
this document to assure its accuracy,
LaCie assumes no liability resulting
from errors or omissions in this document, or from the use of the information contained herein. LaCie reserves
the right to make changes or revisions
in the product design or the product
manual without reservation and without
obligation to notify any person of such
revisions and changes.
Canada Compliance Statement
This Class A digital apparatus meets
all requirements of the Canadian Interference-Causing Equipment Regulations.
Page 2
Federal Communications Commission Radio Frequency Interference
Statement (FCC)
LaCie d2 Blu-ray
Tested To Comply
With FCC standards
FOR HOME OR
OFFICE USE
WARNING: Changes or modifications
to this unit not expressly approved by
the party responsible for compliance
could void the user’s authority to operate the equipment.
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio
frequency energy, and if not installed
and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there
is no guarantee that interference will
not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to correct the interference
by one of the following measures:
❖❖ Reorient or relocate the receiving antennas.
❖❖ Increase the separation between the
equipment and the receiver.
❖❖ Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
❖❖ Consult the reseller or an experienced
radio/TV technician for help.
Shielded cables and I/O cards must
be used for this equipment to comply
with the relevant FCC regulations.
This device complies with Part 15 of
the FCC rules. Operation is subject to the
following two conditions: (1) this device
may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Manufacturer’s Declaration
for CE Certification
We hereby certify that this device is in
compliance with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by
the Commission of the European Community.
Compliance with these directives implies conformity to the following European Norms:
Class
B
EN60950,
EN55022,
EN50082-1, EN61000-3-2
With reference to the following conditions:
73/23/EEC Low Voltage Directive
89/336/EEC EMC Directive
Class I Laser product
This equipment is certified to comply
with DHHS Rule 21 CFR Chapter I,
subchapter J in effect as of the date of
manufacture.
This equipment is classified as a
Class I Laser product and no hazardous laser radiation is emitted outside the
drive.
LaCie d2 Blu-ray Drive
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User Manual
This symbol on the product
or on its packaging indicates that this product must
not be disposed of with
your other household waste. Instead, it
is your responsibility to dispose of your
waste equipment by handing it over to
a designed collection point for the recycling of waste electrical and electronic
equipment. The separate collection and
Page 3
recycling of your waste equipment at the
time of disposal will help to conserve
natural resources and ensure that it is recycled in a manner that protects human
health and the environment. For more
information about where you can drop
off your waste equipment for recycling,
please contact your local city office, your
household waste disposal service, or the
shop where you purchased the product.
CAUTION: Modifications not
authorized by the manufacturer
may void the user’s authority to
operate this device.
LaCie d2 Blu-ray Drive
User Manual
Health, Safety & General Use Precautions
Page 4
Health, Safety & General Use Precautions
The drive you have just purchased
includes a laser diode device, which classifies it as a “Laser Class I” product. This
laser is not dangerous for the user under
normal operating conditions. However,
we strongly advise you not to place any
reflective objects in the disc loading system, due to the risk of exposure to laser
emissions that may be reflected by such
objects. Always follow the basic precautions listed below to use your LaCie
drive safely and correctly. Respecting
these guidelines will help to avoid the
possibility of personal injury to yourself
or others, as well as to prevent damage to
your device and other computer equipment. These include, but are not limited
to, the following precautions.
❖❖ Do not open your drive or attempt to
disassemble or modify it. Never insert any metallic object into the drive
to avoid any risk of electrical shock,
fire, short-circuiting or dangerous
emissions. Your drive contains no
user-serviceable parts. If it appears to
be malfunctioning, have it inspected
by qualified LaCie service staff.
conditions. Never place containers
on it containing liquids that may spill
into its openings. Doing so increases
the risk of electrical shock, shortcircuiting, fire or personal injury.
Health & Safety Precautions
❖❖ Read this User Manual carefully, and
follow the correct procedure when
setting up the device.
❖❖ Do not look inside or place your
hand over the open media tray. Never
look directly or indirectly (with a
mirror) at the laser diode, even when
the device is not in operation. If you
expose your eyes to the laser inside
you drive, you risk damage or loss of
your vision or other injury.
❖❖ Never expose your device to rain or
use it near water or in damp or wet
❖❖ Make sure that the computer and
drive are electrically grounded. If the
devices are not grounded, there is an
increased risk of electrical shock.
General Use Precautions
❖❖ Do not expose the drive to temperatures outside the range of 5° C to 40°
C (41° F to 104° F) during operation. Doing so may damage the drive
or disfigure its casing. Avoid placing
your drive near a source of heat or
exposing it to sunlight (even through
a window). Inversely, placing your
drive in an environment that is too
cold or humid may damage the unit.
❖❖ Do not block the ventilation outlets
on the rear of the drive. These help
to keep your drive cool during operation. Blocking the ventilation outlets may cause damage to your drive
and cause an increased risk of shortcircuiting or fire.
❖❖ Always unplug the drive if there is a
risk of lightning or if it will not be
used for an extended period of time.
Otherwise, there is an increased risk
of electrical shock, short-circuiting
or fire.
❖❖ Do not place heavy objects on top of
the drive or use excessive force on its
buttons, connectors and tray.
❖❖ Always place your drive in a horizontal position before using it. This
LaCie drive has not been designed to
be used in an upright position. Thismay result in damage to the device or
data loss.
❖❖ Always remove the disc from the disc
tray before transporting your drive.
LaCie d2 Blu-ray Drive
Precautions
User Manual
Otherwise, written data may be destroyed or the drive’s internal components may be damaged.
❖❖ Never use excessive force on the disc
loading system; discs should be inserted effortlessly into your drive.
If you detect a problem, consult the
Page 5
Troubleshooting section and contact
your after-sales department.
❖❖ Protect your drive from excessive exposure to dust during use or storage.
Dust can build up inside the device,
increasing the risk of damage or malfunction.
❖❖ Never use benzene, paint thinners,
detergent or other chemical products to clean the outside of the drive.
Such products will disfigure and
discolor the front panel and casing.
Instead, use a soft, dry cloth to wipe
the device.
LaCie d2 Blu-ray Drive
Introduction
User Manual
Page 6
R DL
ReWrit
able
Ultra Speed
1. The LaCie d2 Blu-ray Drive
Congratulations on your purchase of the LaCie
d2 Blu-ray Drive. The LaCie Blu-ray Drive facilitates
recording, rewriting and playback of High-Definition
(HD) video and storing on a disc much larger amounts
of data than ever before. Saving a 2-hour HD video to
disc requires 23.3GB of storage capacity, so a Blu-ray
drive is a necessity for anyone storing HD video. This
state-of-the-art drive offers external flexibility and easeof-use in our trusted, compact, sturdy d2 design and
comes with the latest burning software.
Blu-ray capacity lets you conveniently save a whole
project, a large database or your hard drive back-up on a
single disc (up to 50GB).
On a single Blu-ray disc you can:
❖❖ Save as much as 4 hours of HD video
❖❖ Set up regular and automated hard disk backups*
❖❖ Back up whole projects: safely keep a copy of ongoing projects*
❖❖ Back up whole databases : photos, corporate logos
and documents, etc
❖❖ Archive completed projects and unused data: when
data are not regularly used it is safer to archive them
on removable media. It also saves disk space.
* Backup feature included in the bundled software
■■LaCie d2 Blu-ray Capabilities
❖❖ Reads and writes on Blu-ray 50GB Dual layer
single-sided discs
❖❖ Reads and writes on Blu-ray 25GB Single layer
single-sided discs
❖❖ Reads and writes on most of the current CD and
DVD formats
❖❖ Writes on both Blu-ray Write-Once discs
(BD-R) and Rewritable discs (BD-RE)
LaCie d2 Blu-ray Drive
User Manual
1.1. Minimum System Requirements
■■For Burning/Mastering
❖❖ FireWire (IEEE 1394) or USB 2.0-equipped
computer
❖❖ Pentium 4 Dual Core 3GHz processor or higher,
or PowerPC G4 or higher, or Mac Intel Core
Duo processor
❖❖ 512MB of RAM minimum
❖❖ Windows XP with Service Pack 2, or Mac OS
10.4.8 or higher
■■For HD Video* Playback
❖❖ Nvidia 6600GT, ATI X1600 GPU
❖❖ Monitor Resolution of 1280x1024
❖❖ Windows operating system
* To play a protected BD movie in HD through a digital DVI
or HDMI interface: HDCP GPU + HDCP ready display.
Introduction
Page 7
LaCie d2 Blu-ray Drive
Introduction
User Manual
Page 8
1.2. Package Content
Your LaCie d2 Blu-ray Drive should contain the following:
LaCie d2 Blu-ray Drive
2
Power supply kit
3
Hi-Speed USB 2.0 cable
4
FireWire 400 6-to-6-pin cable
5
LaCie Software Utilities DVD-ROM
(includes User Manual)
6
Toast Titanium CD-ROM
7
Quick Install Guide (Printed version)
1
2
R DL
ReWritab
le
Ultra Speed
1
4
3
5
6
x
Toast 8 Titanium
Mac
User Manual
Toast 8 Titanium
Toast 7 Basic
LaCie Remote Burn 1.0
LaCie LightScribe Labeler 1.2
for Mac OS 10.3.9 or higher
Manuel Utilisateur
Manuale Di Utente
Benutzerhandbuch
Manual De Usuario
Gebruikershandleiding
BURN * FLIP * BURN
©C
o
Blue prints as PMS 284c
Magenta Prints as WHITE INK
IMPORTANT INFO: Please save your packaging. In the event that the drive should need to
be repaired or serviced, it must be returned in its
original packaging.
63
pyri
115
ght 2
• 7
007, L
aCie. • www.lacie.com
Blue prints as PMS 284c
Magenta Prints as WHITE INK
7
LaCie d2 Blu-ray Drive
USB 2.0 & FireWire 400
Quick Install Guide
LaCie d2 Blu-ray Drive
Introduction
User Manual
Page 9
1.3. Views of the Drive
■■Front View
1
1
Media Tray - Open the tray by pressing the load/
eject button, then place a BD/CD/DVD into the
tray with the label facing up. Close the tray by
pushing the load/eject button or pushing the
front part of the tray. This drive hasn’t been designed to accept media with cartidges.
2
Emergency Eject Hole – Insert a straightened
paper clip (or similar object) and push to eject
the tray if the load/eject button does not work.
In normal operation, the eject button should always be used to unload the tray. If you must use
the emergency eject hole, make sure the drive’s
power is turned off and wait until disc rotation
has stopped.
3
Load/Eject Button – Push this button to open
the media tray.
* See the next page for details.
2
3
LaCie d2 Blu-ray Drive
Introduction
User Manual
Page 10
■■Rear View
XXXXXX
.
LaCie Ltd
Serial Nu
X
XXXXXX
mber XX
ON
OFF
4
1
1
On/Off Switch - Turns the drive on and off.
2
Power Supply Connection - This is where you
plug in the AC adapter supplied with the drive.
See 2.2. Connecting the Power Supply for more
information.
3
Hi-Speed USB 2.0 Port - This is where you plug
in the USB 2.0 cable furnished with the drive.
See 2.3.a. Connecting via the USB 2.0 Interface
Cable for more information.
4
FireWire 400 Ports - This is where you plug in
the FireWire 400 cables supplied with the drive.
See 2.3.b. Connecting via the FireWire 400 Interface Cable for more information.
2
3
LaCie d2 Blu-ray Drive
Introduction
User Manual
Page 11
1.4. Cables and Connections
■■Hi-Speed USB 2.0
USB is a serial input/output technology for connecting peripheral devices to a computer. Hi-Speed USB 2.0
is the latest implementation of this standard, and it provides the necessary bandwidth and data transfer rates
to support high speed devices such as hard drives, CD/
BD/DVD drives and digital cameras.
Please see 4.6. USB Questions & Answers for more
information on USB’s uses and capabilities.
Your LaCie Blu-ray drive will not work properly
when connected to a USB 1.1 port.
TECHNICAL NOTE: If you require extra USB
2.0 ports you can purchase an expansion card from
your LaCie reseller or from the LaCie Web site:
www.lacie.com/addons
USB Icons
These icons will help you easily identify the USB
interfaces. They appear on USB cables and next to the
USB port connectors on certain computers.
USB 2.0 icon
USB 1.1 icon
USB 2.0 Cables
Your LaCie drive is shipped with a Hi-Speed USB
2.0 cable. Although you can technically connect your
drive via a USB 1.1 port, your LaCie Blu-ray drive must
to be connected to a Hi-speed USB 2.0 port.
USB 2.0 Cable and Cable End
Left: Connection to drive
Right: Connection to computer
LaCie d2 Blu-ray Drive
Introduction
User Manual
Page 12
■■FireWire 400
FireWire 400, also known as IEEE 1394, is a highspeed serial input/output technology for connecting peripheral devices to a computer or to each other.
FireWire 400 is ideal for bandwidth-intensive applications, such as audio, video and graphics. Please see
4.5. FireWire Questions & Answers for more information on FireWire.
FireWire Icons
Theses icons will help you easily identify the FireWire
interface. They appear on FireWire cables, and next to
the FireWire port connectors on certain computers.
FireWire 400 Benefits
❖❖ Hot-pluggable: devices can be added and removed while the bus is active
❖❖ Isochronous data delivery: no dropped frames –
FireWire supports real-time data delivery
❖❖ Flexible: up to 63 devices can be connected on a
single bus
❖❖ Daisy-Chainable: Contrary to USB, FireWire allows you to chain devices to each other without
a hub
FireWire 400 6-6 pin Cable and Cable End
FireWire 400 6-4 pin Cable and Cable End
(sold separately)
FireWire Icon
iLink Icon
DV Icon
FireWire Cables
FireWire cables feature 6-to-6-pin and 6-to-4-pin
cables (6-to-4 pin cable sold separately).
■■FireWire 800
FireWire 800, also known as 1394b, is an extra fast
connection (up to 800Mbps) found on some Mac computers.
FireWire 800 6-pin to 9-pin Cable (sold separately) and Cable End
Your drive can be connected to a FireWire 800 port
using a special 9-pin to 6-pin Firewire cable (not provided in the package, please see your local Apple supplier or the Apple Store at http://store.apple.com)
Connect your 6-pin LaCie Blu-ray to your 9-pin
port on your Macintosh computer.
IMPORTANT INFO: Connecting your LaCie
Blu-ray drive to a FireWire 800 port will not increase its performance.
LaCie d2 Blu-ray Drive
Introduction
User Manual
Page 13
1.5. Blu-ray Technology
The precise blue laser that gives Blu-ray its name
reads and writes smaller areas of information, allowing
much more data to fit on a disk than red rays (used in
standard CD/DVD burners), while maintaining superb
HD picture quality.
The LaCie Blu-ray records BD-R/BD-RE/DVD±R
single and Double layer/DVD±RW/CD-R/CD-RW,
reads BD-ROM, DVD-ROM and CD-ROMs.
Blu-ray Disc abbreviations
Blu-ray Disc can be shortened down to “BD”.
BD-R are one-time writable Blu-ray media and BDRE are rewritable. Both Blu-ray disc types come in two
versions: single or double layer. As both layers are on the
same side, the double layer discs are single-sided.
Blu-ray Disc video capacities
As with DVD, this depends on the usage of video
bandwidth, the number of audio tracks and other
authoring criteria. Furthermore, the choice of the codec
also impacts playback time. On average:
On a single layer disc: 2 hours of HD Video = 135
minutes of HD using MPEG2 plus 2 hours of bonus
material in standard definition quality OR 10 hours of
broadcast-quality, standard definition video.
Using any of the advanced codecs, these numbers
can even be significantly increased.
Manage Copies Across Home Networks
Pre-recorded Blu-ray discs incorporate a robust
copy protection mechanism, which not only relies on
implementation at the playback device, but which also
includes precautions at the replicator level, which will
be strictly controlled. Nevertheless, you will be able
to copy a Blu-ray disc content to compatible devices
throughout your home.
Disc durability
As the result of recent breakthroughs in hard
coatings, Blu-ray discs offer much stronger resistance
to scratches and fingerprints than other existing disc
formats, resulting in high reliability for archiving.
Uses
The capacity of the Blu-ray discs will be particularly
suitable for:
❖❖ High Definition television recording
❖❖ High Definition video distribution
❖❖ High Definition camcorder archiving
❖❖ Mass data storage
❖❖ Backup of workstations (the media can even be stored
in a remote location)
❖❖ Transferring large files and entire projects from one
computer to another
❖❖ Database storage
LaCie d2 Blu-ray Drive
Introduction
User Manual
Page 14
1.6. Supported Blu-ray/DVD/CD Formats
Format
Type of Disc
Write
Read
Write Speed
Read Speed
Capacity
Blu-ray
BD-RE (Single or double layer)
X
X
2x
2x
25/50GB
BD-R (Single or double layer)
X
X
4x to 8x
4x
25/50GB
BD-ROM (Single or double layer)
--
X
--
4x to 8x
--
BD-ROM AACS content protected
X
X
X
2x
DVD±R DL
X
X
8x
8x
8.5GB
DVD±R
X
X
16x
16x
4.7GB
DVD+RW
X
X
8x
8x
4.7GB
DVD-RW
X
X
6x
8x
4.7GB
DVD-ROM (Single and dual layer)
--
X
--
8x
4.7/8.5
GB
CD-R
X
X
48x
48x
700MB
CD-RW
X
X
24x
32x
650MB
CD-ROM
--
X
--
48x
--
DVD
CD
■■Blu-ray, DVD and CD Media Format Definitions
Your LaCie d2 Blu-ray DVD Drive will allow you to
create, save and share your digital files. For an explanation
of relevant acronyms, see page 24, Acronyms.
BD-R (Single or double layer)
Blu-ray Disc Recordable. A BD-R disc can be recorded once, and cannot be accidentally erased. BD-R
is the ideal format for archiving valuable data or storing
and distributing video material.
BD-RE (Single or double layer)
Blu-ray Disc Rewritable. A BD-RE disc can be
recorded over and over again (good quality Blu-ray
discs can be overwritten approximately 10,000 times).
It offers extensive editing functionality on the disc. BDRE is the ideal format for making sequential backups, or
recording video for time shifting purposes.
BD-ROM
Blu-ray Disc Read Only Memory. A BD-ROM disc
contains pre-recorded data. Although a BD-ROM may
contain any form of data, most BD-ROM discs will contain
movies in High Definition format, for playback on Blu-ray
Disc players.
BD-ROM can be read on your computer using the LaCie
d2 Blu-ray drive provided you own the appropriate playback
software, compatible system, graphic card and monitor.
DVD+RW Discs
❖❖ Best suited for: backing up and archiving digital content.
❖❖ These discs are functionally similar to CD-RW and
DVD-RW discs, but utilizes the same recording
LaCie d2 Blu-ray Drive
Introduction
User Manual
techniques as DVD+R.
❖❖ Incorporates the Direct Overwrite (DOW) system,
allowing data to be written directly over existing data
in a single pass.
DVD-RW Discs
❖❖ Best suited for: backing up and archiving digital content.
❖❖ These discs serve the same general purpose as CDRW media, but with 4.7GB of space versus 650MB.
❖❖ Discs can be written and erased up to 1,000 times.
DVD+R Discs
❖❖ Best suited for: recording DVD videos, storing multiple photo albums and data DVDs under 4.7GB.
❖❖ These discs have the same write-once concept as
CD-R media, but with 4.7GB of capacity versus
700MB for CD-R discs.
❖❖ DVD+R supports “lossless linking” and the combination of Constant Angular Velocity (CAV) and Constant Linear Velocity (CLV) recording techniques.
DVD-R Discs
❖❖ Best suited for: recording DVD videos, storing multiple photo albums and data DVDs under 4.7GB.
❖❖ These discs are also functionally similar to CD-R
media, and have the same capacity as DVD+R discs.
❖❖ There are two types of DVD-R discs: DVD-R General, which are intended for home applications, and
DVD-R Authoring, which are intended for professional DVD-Video development applications.
DVD+R DL and DVD-R DL (Double Layer) Discs
❖❖ Ideal for: recording high-quality DVD videos, backing up and archiving large data DVDs.
❖❖ These discs follow the DVD+ recording techniques,
but with 8.5GB of capacity versus 4.7GB for DVD±R
discs.
Page 15
❖❖ With the increased capacity, it is now possible to
increase the video bit rate for higher quality DVD
videos.
CD-R Discs
❖❖ Best suited for: recording audio CDs, storing photos
and for data CDs.
❖❖ Files can not be deleted from CD-R discs, and you
cannot write over existing files on a CD-R disc.
CD-RW Discs
❖❖ Best suited for: passing medium sized files around an
office or among students.
❖❖ Discs can be reformated up to 1,000 times, and files
can be written over.
❖❖ Most CD-ROM drives and audio CD players cannot read CD-RW discs.
For Best Recording Results
❖❖ Close all other open programs and disconnect
from the internet
❖❖ Copy data to your hard drive first
❖❖ Check media speed rating
❖❖ Use media that is free of scratches and fingerprints
LaCie d2 Blu-ray Drive
Connecting Your LaCie Drive
User Manual
Page 16
2. Connecting Your LaCie d2 Blu-ray Drive
There are three parts to connecting and turning on
your LaCie d2 Blu-ray Drive.
The LaCie d2 Blu-ray drive can be connected to
both Macintoshes and PCs; however bundled software
vary depending on the model.
Step 1
2.1. Installing the BD/DVD/CD Burning Software
Page 17
Step 2
2.2. Connecting the Power Supply
Page 18
Step 3
2.3.a. Connecting via the USB 2.0 Interface Cable
Page 19
2.3.b. Connecting via the FireWire 400 Interface Cable
Page 20
IMPORTANT INFO: You can not have the
FireWire and USB interfaces connected at the
same time. If you would like to switch between interfaces, you must first unmount the drive.
LaCie d2 Blu-ray Drive
Connecting Your LaCie Drive
User Manual
Page 17
2.1. Installing the BD/DVD/CD Burning Software
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IMPORTANT INFO: Available software vary
from one model to another. For a complete list of
software, please check the packaging of your product or the label of the included DVD-ROM.
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■■Installing the Recording Software
Insert your LaCie Utilities DVD-ROM into your
DVD drive, and follow the instructions below that are
based on each particular operating system. For more information about the various programs, please refer to
the software’s Help section.
Mac OS
Double click the LaCie Utilities DVD-ROM icon
and then open the “Toast Titanium” folder (Fig. 2.1.A.).
Drag and drop the Roxio Toast 8 Titanium application
icon into the Applications folder on your hard drive.
Windows
Double click the LaCie Software Utilities DVDROM icon and then open the “Easy Media Creator 9”
folder. Double click the installer (Fig. 2.1.B.) and follow
the on-screen steps.
Then, double click the PowerDVD icon and follow
instructions to complete installation.
Available software include (depending on chosen
model):
Recording software
❖❖ Toast 8 Titanium Mac OS X
❖❖ Easy Media Creator 9 Windows
Playback software
❖❖ Power DVD BD Windows
LaCie reserves the right to include a higher version of these software or different software. Please
check your product packaging for an exact list.
TECHNICAL NOTE: You will be prompted for
the CD key the first time you use your application.
The serial number for your copy of Toast 8 Titanium is located on the back of the Toast 8 Titanium
DVD-ROM sleeve.
Fig. 2.1.A.
Fig. 2.1.B.
IMPORTANT INFO: Please check the LaCie
website for software updates: www.lacie.com/
support/drivers/dvd
LaCie d2 Blu-ray Drive
Connecting Your LaCie Drive
User Manual
Page 18
2.2. Connecting the Power Supply
The power supply kit is composed of two cables: one
cable (A) connects to the LaCie drive; and the other
cable (B) connects to a power outlet, such as a wall outlet or a surge protector.
1. Connect Cable A to your LaCie Drive.
B
2. Connect Cable B to the Power supply brick (C).
3. Connect Cable B to a surge protector or wall outlet.
XXXXXX
LaCie Ltd.
Serial Number
OFF
❖❖ Always remove the AC adapter before transporting your LaCie drive. Failure to remove the
adapter may result in damage to your drive and
will void your warranty.
❖❖ If your power supply gets damaged, a replacement can be purchased from the LaCie Web site
at www.lacie.com/addons or from your local
LaCie retailer.
ON
CAUTION:
❖❖ Only use the AC adapter supplied with your specific LaCie drive. Do not use a power supply from
another LaCie drive or another manufacturer. Using any other power cable or power supply may
cause damage to the device and void your warranty.
XX
XXXXXXX
C
A
LaCie d2 Blu-ray Drive
Connecting Your LaCie Drive
User Manual
Page 19
2.3.a. Connecting via the USB 2.0 Interface Cable
1. Connect the Power supply cable (page 18).
XXXXXX
ber XXX
Serial Num
ON
OFF
2. Connect the Hi-Speed USB 2.0 cable into the HiSpeed USB 2.0 port on the back of the LaCie Bluray Drive. Turn the drive on using the on/off switch
on the back.
XXXXXX
.
LaCie Ltd
3. Attach the other end of the interface cable to an
available USB port on your computer.
XXXXXX
LaCie Ltd.
Serial
X
XXXXXXXX
Number
OFF
ON
4. Your drive should now be ready for use. To verify that
your drive is correctly installed and communicating
with your computer, follow these steps:
Mac Users:
In the Finder menu, click on About This Mac, then
More Info. This will open the Apple System Profiler.
Your drive should be listed under the Hardware category.
Windows Users:
Right click your My Computer folder and select
Properties. Click on General. Your drive should be
listed.
TECHNICAL NOTE: Your drive must be connected to a USB 2.0 port to work. See 1.4. Cables
and Connections.
TECHNICAL NOTE: For more information on
USB connections, see the following sections:
❖❖ 1.4. Cables and Connections
❖❖ 4.6. USB Questions & Answers
LaCie d2 Blu-ray Drive
Connecting Your LaCie Drive
User Manual
Page 20
2.3.b. Connecting via the FireWire 400 Interface Cable
1. Connect the Power supply cable (page 18).
XXXXXX
ber XXX
Serial Num
ON
OFF
2. Connect the FireWire 400 cable into the FireWire
400 port on the back of the LaCie Blu-ray Drive.
Turn the drive on using the on/off switch on the
back.
XXXXXX
.
LaCie Ltd
3. Attach the other end of the interface cable to an
available FireWire 400 port on your computer.
XXXXXX
LaCie Ltd.
Serial Numb
XXXXX
er XXXX
OFF
ON
4. Your drive should now be ready for use. To verify that
your drive is correctly installed and communicating
with your computer, follow these steps:
Mac Users:
In the Finder menu, click on About This Mac, then
More Info. This will open the Apple System Profiler.
Your drive should be listed under the Hardware category.
Windows Users:
Right click your My Computer folder and select
Properties. Click on General. Your drive should be
listed.
TECHNICAL NOTE: For more information
on FireWire connections, see the following pages:
❖❖ 1.4. Cables and Connections
❖❖ 4.5. FireWire Questions & Answers
TECHNICAL NOTE: It is possible to connect
your drive to a FireWire 800 port. The speed and
functions of your Blu-ray drive will remain identical. FireWire 800 cable not provided.
LaCie d2 Blu-ray Drive
Using Your LaCie Drive
User Manual
Page 21
3. Using Your LaCie d2 Blu-ray Drive
3.1. Inserting Discs
A
To insert a disc, push the Open/Close (A) button on
your LaCie d2 Blu-ray Drive. When the disc tray opens,
put the BD, DVD or CD media into the tray with the
label side facing up. Make sure the BD, DVD or CD is
correctly placed in the center of the disc tray. Push the
Open/Close button (A) to close it.
Do not attempt to force the door open, you will damage the drive. The power must be on in order to open the
drive (ie the blue button must be lit). The drive must be
on a flat surface to work correctly.
CAUTION:
❖❖
Do not force the tray closed. You will damage
the drive.
❖❖
Always remove discs before transporting the
drive.
❖❖
Never move the drive while it is in operation.
❖❖
This drive is not compatible with cartridges.
To close your LaCie d2 Blu-ray Drive, press the
Open/Close button on the front of the drive.
Pushing the media tray closed is not recommended.
3.2. Accessing Discs
Mac Users
The BD, DVD or CD volume will appear as an icon
on the Desktop. Click on the icon to access the contents
of the BD, DVD or CD.
Windows Users
The BD, DVD or CD volume will appear in your
My Computer folder. Click on the icon to access the
contents of the disc.
LaCie d2 Blu-ray Drive
User Manual
Using Your LaCie Drive
Page 22
3.3. Ejecting Discs
Mac Users
1. Drag the DVD/BD/CD icon on the desktop to the
Trash. The d2 Blu-ray DVD Drive’s tray will then
open.
2. Remove the DVD, BD or CD.
3. Gently push in the disc tray or push the load/eject
button to close it.
Windows Users
1. Press the Open/Close button on the
d2 Blu-ray DVD Drive.
CAUTION: Do not attempt to open the drive’s
disc tray or remove the disc while the unit is in
use and being accessed by the computer. You may
injure yourself, and damage the drive and/or your
computer system. Do not transport the drive with
the tray open or with a BD, DVD or CD disc inside
it. Doing so may damage the drive and/or data
stored on the disc, and will void your warranty.
3.4. Emergency Disc Ejection
In the event that a BD, DVD or CD cannot be
ejected with the Open/Close button and the software is
not controlling the drive, use the emergency eject operation to open the disc tray. First, switch off the Blu-ray
drive and unplug the interface cable.
On the front of the drive is the Emergency Eject
Hole (see figure on 3.1. Inserting Discs). Insert a small
metal poker, such as an unbent paper clip, into the
Emergency Eject Hole until the poker presses against
the manual eject mechanism. You will feel the mechanism eject the disc tray. Only use this method when the
Open/Close button is not working.
CAUTION: Make sure the d2 Blu-ray DVD
Drive is off and the power unplugged before
attempting the emergency ejection procedure.
LaCie d2 Blu-ray Drive
Helpful Technical Information
User Manual
Page 23
4. Helpful Technical Information
4.1. File System Formats
When writing DVD±R/RW, BD-R/RE and CD-R/
RW discs, you will have the option to assign the disc
a particular file format (the way in which a computer
names and organizes files for storage and to manage
data exchange). There are essentially three file system
formats to be concerned with when using a LaCie BD/
DVD/CD Drive:
❖❖ Universal Disk Format (UDF)
❖❖ ISO 9660
❖❖ Mac OS Extended (also known as HFS+)
UDF - This specification, developed by Optical
Storage Technologies Association, is the predominant
file system that allows compatibility across various Bluray, DVD and CD applications, hardware platforms and
computer operating systems.
ISO 9660 - This is the standard file system which
allows media to be read on a Mac, PC or other major computer platform. Published by the International
Organization of Standardization, this standard defines
a file system for DVD-ROM and CDs. It supports
Microsoft Windows, Mac OS and operating systems
that follow the Unix specification, but doesn’t support
custom features of Mac file systems such as long file
names or icon options. Microsoft created an extension
to the format, called Joliet, which allows for Unicode
file character names and file names up to 64 characters
in length (twice as many as the ISO 9660 Level 2 and
3 specifications).
Mac OS Extended - Also known as HFS+, this is
the file system used by Macintosh. If you will be using
your disc only on Macs, this is the preferred file format.
Hybrid discs (Mac & PC) - Mac users can also
choose to create hybrid discs which contain two partitions: one to be viewed by Mac users, one by Windows users. Toast 7 Titanium does allow this file system
choice.
4.2. Acronyms
BD
Blu-ray Disc
BDAV
Blu-ray Disc, Audio Visual
BDMV
Blu-ray Disc Video
BD-CPS
Content Protection System for Blu-ray Disc
BD-R
Blu-ray Disc Recordable Media
BD-RE
Blu-ray Disc Rewritable Media
BD-ROM
Blu-ray Disc Read Only Media
CCI
Copy Control Information
CPS
Content Protection System
ECC
Error Correction Code
MPEG
Moving Picture Experts Group
LaCie d2 Blu-ray Drive
Helpful Technical Information
User Manual
Page 24
■■DVD±RW Writing Methods
Disc at Once (DAO) – A DVD writing process in
which the entire DVD is recorded in one session, and
data cannot be added after the recording is finished. Differs from the CD-R DAO method because the lead-in,
data area and lead-out areas are all written sequentially.
a very short boundary zone around a recording session
so a compatible player or DVD-ROM drive does not
attempt to play beyond the border of the recorded area,
instead allowing the unfinalized disc to be read by a
player that supports this recording method.
Session at Once (SAO) – A writing process which
is similar to DAO, where all of the information is written in one session, but SAO allows for the ability to begin another session and record at a later time. This mode
allows for greater control of the recording process than
Packet Writing (PW) or TAO, and more disc space can
be utilized because there is no need for gaps between
tracks.
Restricted Overwriting (RO) – With this method,
if a disc has already been written to, new data segments
can be randomly inserted anywhere within the recorded
boundary. New data, however, can only be added to an
area of the disc that has already been recorded over and
from the point where the last session was stopped.
Incremental Recording (IR) – A writing process
that is similar to the Session at Once (SAO) CD-R
writing method; files may be added directly to the
DVD-R disc one recording at a time, instead of recording the files to a hard drive before writing the disc. The
minimum recorded size, though, must be at least 32KB
(even if the file to be recorded is smaller than that), and
capacities and write speeds are decreased due to the
overhead of combined lead-in/out areas and data. Also,
the disc must be finalized before it may be played back
by a drive other than the drive recording the disc.
Multi-Border Recording (MBR) – A writing process that is very similar to IR, MBR allows you to make
an IR disc and then play the disc back on a device that
recognizes this type of recording method. MBR creates
DAO
SAO
CD
X
X
DVD
X
TECHNICAL NOTE: *Buffer Underrun – The
recording of a disc is a system-intensive application, and the rewritable drive needs a constant
stream of data. A buffer underrun occurs when the
stream of data to the rewritable drive is not fast
enough to keep the rewritable drive’s buffer full,
causing the an error in the recording process. If
this problem occurs often, turn down the recording speed.
MBR
X
X
X
RO
PW
X
X
BD-R
BD-RE
IR
Packet Writing (PW) – A drag-and-drop writing
process writing process that is very useful for data backup. Buffer underrun* is impossible in this mode, because
the data is written in “packets” of a few KBs. Packet
Writing is a CPU-hungry process because it constantly
checks the available space on the disc.
X
X
X
LaCie d2 Blu-ray Drive
Helpful Technical Information
User Manual
Page 25
4.3. About BD/DVD/CD available capacity
There are important factors to consider when recording video, audio or data to CDs, DVDs or Blu-ray discs.
The DVD media specification provides for two physical
sizes: 4.7” (12cm) and 3.1” (8cm) (both are .47” (1.2cm)
thick). Blu-ray and DVD discs are single-sided and can
have one (SL) or two (DL) layers of data.
The amount of data or video that a disc can hold
are dependent upon factors such as the amount of audio and the degree of compression of the data, video
or audio. For example, a double-layer BD-R will store
just over 4 hours of HD video using MPEG2, but it
is possible to store up to 20 hours of broadcast quality
standard definition video.
When media companies reference the amount
of data that a disc can hold, they represent the total
amount in terms of gigabytes (GB), or a billion bytes
(1000 x 1000 x 1000 bytes). This number, though, is not
the way in which a computer addresses the data; to a
computer the value is binary and larger than a billion
bytes – 1,073,741,824 (1024 x 1024 x 1024 bytes).
4.4. About compression standards
Most of the Blu-ray Video material and all the
DVD-Video materials are compressed using MPEG2
codec. The acronym MPEG stands for Moving Picture
Expert Group, which worked to generate compression
specifications under ISO.
What is commonly referred to as “MPEG video” actually consists at the present time of three finalized standards, MPEG1, MPEG2, MPEG4 which was finalized
in 1998 for Very Low Bitrate Audio-Visual Coding.
HD Video, with full-motion video and multi-channel sound (multi-lingual soundtracks, surround sound,
etc.), is a data-hungry application. MPEG2 compression allows you to fit a full-length feature film in HD,
plus bonus material, on just one disc.
MPEG4 AVC (H.264) and VC-1 are two other HD
video compression standards which can match the best
possible MPEG2 quality at up to half the data rate. But
they are not not much used by the professional video
industry yet.
Indication of bit rates for HD Video:
❖❖ MPEG2 = 21Mbits/s
❖❖ MPEG4 (H.264) = 8Mbits/s
❖❖ VC-1(WMV9) = 8 Mbits/s
LaCie d2 Blu-ray Drive
User Manual
Helpful Technical Information
Page 26
4.5. FireWire Questions & Answers
■■What is FireWire /IEEE 1394?
A serial bus used to connect external computer and
consumer electronic devices to computers and consumer
electronic consoles.
■■What does IEEE 1394 mean?
“1394” is an abbreviation of IEEE 1394, the name
given to this highperformance serial bus. IEEE (the
Institute of Electrical and Electronic Engineers) is the
name of the engineering corps that developed this standard. The 1394 refers to the 1,394th standard that the
IEEE has produced.
■■What is the relationship between IEEE
1394, FireWire, iLink and DV?
These four names all refer to the same interface:
❖❖ IEEE 1394 - the name of the standard, used in the
computer industry.
❖❖ FireWire - the brand name used by Apple.
❖❖ iLink - the brand name used by Sony.
interface for consumer electronics, like BD, DVD and
CD recorders, external hard drives and video devices,
such as digital camcorders, because it has an extremely
large bandwidth and supports two types of data transfer
(anyschronus and isochronous) which help to guarantee
the transfer of time-critical data.
FireWire is also a point-to-point interface, meaning that a FireWire device can transmit data to another
FireWire device without having to go through a computer. This lets several computers share a given device,
and also allows up to 63 devices to be daisy-chained to
the same FireWire bus (with a max of 16 devices on
one branch). To daisy-chain, connect your one FireWire
drive directly to the computer, then connect another
FireWire drive to the first FireWire drive.
■■Does my computer have a FireWire port?
Some Macs and most recent PCs come with
FireWire or i-Link interfaces. If your computer doesn’t
include a FireWire interface, an extension card can be
purchased from your LaCie reseller or from the LaCie
website www.lacie.com/addons
❖❖ DV - logo used by video camcorder manufacturers.
■■ Will my LaCie Blu-ray work faster if connected to a FireWire 800 port ?
■■ What can the FireWire interface be used
for?
No. Your LaCie Blu-ray drive can be connected to
a FireWire 800 port (cable not supplied) but the speeds
will remain identical.
With its high data transfer rates, FireWire is a great
LaCie d2 Blu-ray Drive
User Manual
Helpful Technical Information
Page 27
4.6. USB Questions & Answers
■■ What Are The Benefits Of The USB Interfaces?
❖❖ Cross-platform: All recent Macintoshes and PC include USB ports.
❖❖ “Hot Swappable”: No need to shut down or restart
your computer when adding or removing a USB device. Plug it in and its ready.
❖❖ Automatic configuration: Once your device is connected, your computer recognizes the device and
configures the software (Windows XP and 2000).
❖❖ Daisy-Chaining: with USB ports on your computer,
you can connect up to 127 peripherals using hubs.
❖❖ Easy Installation: One standardized port and plug
combination makes it simple to connect.
■■ Will Hi-Speed USB 2.0 Devices Work on
USB 1.1 Hubs And Vice Versa?
You can use your Hi-Speed USB 2.0 devices with
USB 1.1 hubs, but the peripherals will be limited to
USB 1.1 performance levels.
For more information about the USB interface,
please visit: www.lacie.com/technologies
LaCie d2 Blu-ray Drive
User Manual
Helpful Technical Information
Page 28
4.7. Choosing between FireWire and USB
If your computer supports both interfaces, we advise
you to use the FireWire interface. FireWire technology
allows for daisy chaining of drives (i.e. you can connect
the peripherals to each another) which avoids the use
of a hub. Furthermore, sustained data transfer rates are
usually higher with FireWire.
4.8. Data Transfers
Data transfers are the flow of data that accomplishes
a task, usually related to moving data from storage to
computer RAM or between storage devices. During
data transfers, it’s best to wait before launching other
applications on the same FireWire or USB port. Anomalies may arise with computers that have FireWire or
USB controllers that do not conform to OHCI (Open
Host Controller Interface) standards. In any other configurations, we cannot ensure 100% correct operation.
Due to this, you may encounter hanging problems. If
this happens, proceed as follows:
1. Make sure that the FireWire or USB cable is connected tightly and securely on both ends of the cable,
from the drive to the computer. If you are using a
FireWire or USB cable other than the one supplied
with your LaCie drive, check that it is FireWire
(IEEE 1394) certified.
2. Check that the power supply and ground connection
are seated properly.
3. Disconnect your computer’s FireWire or USB cable.
Wait 30 seconds. Reconnect.
TECHNICAL NOTE: *Controller - This is
a component or an electronic card (referred to
in this case as a “controller card”) that enables a
computer to communicate with or manage certain
peripherals. An external controller is an expansion
card which fills one of the free slots (i.e. PCI or
PCMCIA) inside your PC and which enables a
peripheral (i.e. DVD/RW drive, Hard Drive, scanner or printer) to be connected to the computer.
If your computer is not equipped with a FireWire
controller card, you can purchase an external controller through LaCie. Contact your LaCie reseller
or LaCie Technical Support (6. Contacting Customer Support) for more information.
LaCie d2 Blu-ray Drive
Troubleshooting
User Manual
Page 29
5. Troubleshooting
In the event that your LaCie d2 Blu-ray Drive is not
working correctly, please refer to the following checklist
to find out where the problem is coming from. If you
have gone through all of the points on the checklist and
your drive is still not working correctly, please have a
look at the FAQs that are regularly published on our
Web site – www.lacie.com. One of these FAQs may
provide an answer to your specific question. You can also
visit the drivers pages, where the most recent software
updates will be available.
If you need further assistance, please contact LaCie
Technical Support (see 6. Contacting Customer Support for details).
Manual Updates LaCie is constantly striving to give
you the most up-to-date, comprehensive User’s Manuals available on the market. It is our goal to provide you
with a user-friendly, informative format that will help
you quickly install and utilize the many functions of
your new device.
If your manual does not reflect the configurations of
the product that you purchased, please check our Web
site for the most current version available.
Problem
Question
Solution
The drive is not
recognized.
Is the drive’s power on?
Check to see that all of the power cords are properly connected and that
the switch on the rear of the drive is turned on. If you are using a surge
protector, make sure that it is switched on, too.
Does an icon for the drive appear
on the computer (a disc must be
inserted in the drive)?
PC: Check for an icon on our My Computer folder (a disc has to be
inserted in the drive) .
Are all of the cables connected
securely and correctly?
Make sure that all the steps in 2. Connecting Your LaCie d2 Blu-ray
Drive have been followed correctly. Examine the connections carefully
to ensure that all the cables are inserted in the correct orientation and
in the correct location.
Are both ends of the FireWire or
USB cable connected and properly
seated?
Check both ends of the FireWire and USB cable. Disconnect them,
wait 10 seconds, and reconnect them. If the drive is still not recognized,
restart your computer and try again.
Are the FireWire or USB drivers
installed correctly and enabled?
To check drivers, right click your My Computer folder, select the Hardware tab, and click on Device Manager.
Mac: The icon should appear on your desktop. If not, verify that the
drive is recognized by the computer in your System Profiler (from the
Finder, click on the Apple and select About this Mac/More info).
If your device is not listed, recheck the cables and try the other troubleshooting solutions listed here.
If you cannot see the device, recheck the cables and try the other
troubleshooting solutions listed here.
LaCie d2 Blu-ray Drive
Troubleshooting
User Manual
Page 30
Problem
Question
Solution
The drive is not
recognized.
Is there a conflict with other device
drivers or extensions?
Consult LaCie Technical Support. See 6. Contacting Customer Support
for more details.
Try using the eject function of the software program that you are using.
Check if the drive is seen by the
computer.
PC: Right-click My Computer and select Properties. Select the Hardware tab and then Peripheral Manager (may be listed under “Games &
Audio Devices”). If your drive isn’t listed, recheck the cables and try the
other troubleshooting tips listed here.
If you see a yellow exclamation mark in the Peripheral Manager, then
the drivers may have been installed incorrectly. To fix this problem,
follow these steps:
a. Insert the LaCie Utilities DVD-ROM into your computer’s disc drive.
b. In the Peripherals Manager, choose the Drivers tab and select Update.
c. From the Welcome screen, choose Manual Update and then location:
DVD-ROM.
Mac: Click on the Apple icon in the finder bar and select About this
Mac. Select More Info... The Apple System Profiler will launch
and will list your internal and external peripherals.
The drive’s media
tray will not open.
Has a running software program
locked the eject function?
To check, disconnect the USB or FireWire cable, then reconnect and
press the Open/Close button.
If the disc will still not eject, go to 3.4. Emergency Disc Ejection for
more instructions on how to eject your media.
The drive automatically ejects a disc
when you try to
record on it, or the
drive is not writing
to BD/DVD/CD
correctly.
Is the disc already full?
PC: Verify the contents of the disc by using your recording software
or viewing its contents at File > Get Info. If you’ve checked and it still
won’t record, try recording on a new blank disc.
Mac: Select the disc icon and press Cmd+I.
Does the drive support the format
of the disc you have inserted?
Check 1.6. Supported Blu-ray/DVD/CD Formats for the disc formats
supported by your drive.
Do I need a new (HD) TV to play
Blu-ray Disc?
No. Pre-recorded Blu-ray Disc titles will play on any standard definition
TV set, even if the video was encoded in High Definition. Likewise,
a Blu-ray Disc recorder can also record standard definition video, for
example from regular TV broadcasts or camcorders.
LaCie d2 Blu-ray Drive
Contacting Customer Support
User Manual
Page 31
6. Contacting Customer Support
■■Before You Contact Technical Support
❖❖ Your LaCie drive’s serial number
Read the manuals and review the Troubleshooting
section.
❖❖ Operating system and version
❖❖ Computer brand and model (to view, look in the
Finder bar and select About this Mac)
Try to isolate the problem. If possible, make the drive
the only external device on the CPU, and make sure that
all of the cables are correctly and firmly attached.
❖❖ Amount of memory installed
❖❖ Names of any other devices installed on your computer, including BD/CD/DVD burners
If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still can’t
get your LaCie drive to work properly, contact us via the
provided Web link. Before contacting us, make sure that
you are in front of your computer and that you have the
following information on hand:
❖❖ www.lacie.com/support
■■Information to Include in Email Correspondence
Information
Where to Find Information
1. LaCie d2 Blu-ray Drive serial number
Located on a sticker at the back of drive or on the original packaging
2. Macintosh/PC model
Mac Users
Click on the Apple icon in the menu bar and select About this
Mac.
3. Operating system version
4. Processor speed
5. Computer memory
6. The brands and models of other internal and external
peripherals installed on my computer
PC Users
Right click your My Computer icon and select Properties.
Mac Users
Click on the Apple icon in the finder bar and select About this
Mac. Select More Info... The Apple System Profiler will launch
and will list your internal and external peripherals.
PC Users
Right click your My Computer icon, select Properties, and click
Device Manager.
7. Type of media used when problem occurred
LaCie d2 Blu-ray Drive
Contacting Customer Support
User Manual
Page 32
6.1. LaCie Technical Support Contacts
LaCie Asia, Singapore, and Hong Kong
LaCie Australia
LaCie Belgium
LaCie Canada
LaCie Denmark
LaCie Finland
LaCie France
LaCie Germany
LaCie Italy
LaCie Japan
LaCie Netherlands
LaCie Norway
LaCie Spain
LaCie Sweden
LaCie Switzerland
LaCie United Kingdom
LaCie Ireland
LaCie USA
Contact us at:
http://www.lacie.com/asia/contact/
Contact us at:
http://www.lacie.com/be/contact/ (Français)
Contact us at:
http://www.lacie.com/dk/contact
Contact us at:
http://www.lacie.com/fr/contact/
Contact us at:
http://www.lacie.com/it/contact/
Contact us at:
http://www.lacie.com/nl/contact/
Contact us at:
http://www.lacie.com/es/contact/
Contact us at:
http://www.lacie.com/chfr/contact/ (Français)
Contact us at:
http://www.lacie.com/ie/contact/
LaCie International
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Contact us at:
http://www.lacie.com/au/contact/
Contact us at:
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http://www.lacie.com/de/contact/
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LaCie d2 Blu-ray Drive
User Manual
Warranty Information
Page 33
7. Warranty Information
LaCie warrants your drive against any defect in material and workmanship, under normal use, for the period designated on your warranty certificate. In the event
this product is found to be defective within the warranty
period, LaCie will, at its option, repair or replace the
defective drive.
■■This warranty is void if:
❖❖ The drive was operated/stored in abnormal use or
maintenance conditions;
❖❖ The drive is repaired, modified or altered, unless such
repair, modification or alteration is expressly authorized in writing by LaCie;
❖❖ The drive was subjected to abuse, neglect, lightning
strike, electrical fault, improper packaging or accident;
❖❖ The drive was installed improperly;
❖❖ The serial number of the drive is defaced or missing;
❖❖ The broken part is a replacement part such as a pickup tray, etc.
❖❖ The tamper seal on the drive casing is broken.
LaCie and its suppliers accept no liability for any
loss of data during the use of this device, or for any of
the problems caused as a result. As a precaution, it is
recommended that the CD-R/RW, DVD-R/RW and
DVD+R/RW media be tested after they have been
written to. Under no circumstances do LaCie or its suppliers guarantee the reliability of the DVD or CD media
used in this drive.
LaCie will not, under any circumstances, be liable
for direct, special or consequential damages such as, but
not limited to, damage or loss of property or equipment,
loss of profits or revenues, cost of replacement goods,
or expense or inconvenience caused by service interruptions.
Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user,
and under no circumstances will LaCie be held liable
for the recovery or restoration of this data. Under no
circumstances will any person be entitled to any sum
greater than the purchase price paid for the drive.
To obtain warranty service, call LaCie Technical
Support. You may be asked to furnish proof of purchase
to confirm that the drive is still under warranty.
All drives returned to LaCie must be securely packaged in their original box and shipped with postage prepaid.
IMPORTANT INFO: Register online for free
technical support: www.lacie.com/register
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