User Guide For Web
®
Austin Energy
Austin’s Community-Owned Electric Utility
POWER PARTNER
SUPERSTAT™
USER’S GUIDE
®
Honeywell
5:28 PM 78 COOL
INTRODUCTION
The Honeywell SuperStat™ thermostat allows full weekday/weekend programming so you can control the
temperature according to your personal schedule and preferences.
When programmed according to the instructions in this guide, your SuperStat™ will keep you
comfortable, save energy and money, and reduce peak summer demand for electricity.
Your SuperStat™ contains a communications module that allows Austin Energy to communicate with
your thermostat. The thermostat receives a signal to cycle off your central air conditioner or heat pump to
limit your electric use during peak demand times.
If you have questions concerning your SuperStat™ thermostat or the Power Partner program, please
contact us toll-free at 1-877-549-2774.
TABLE OF CONTENTS
Setback Recovery...................................................................................................................................2
Setting Your Thermostat ........................................................................................................................3
Personal Programming Charts ..............................................................................................................3
Programming Your Thermostat.............................................................................................................4
Setting the current time/day..........................................................................................................4
Entering the program schedules ..................................................................................................4
Setting the system and fan controls.............................................................................................4
Starting the thermostat program ................................................................................................. 5
Operating Your Thermostat ...................................................................................................................5
Thermostat Operation When Cycling Is In Effect................................................................................6
Troubleshooting Tips..............................................................................................................................7
Toll-Free Customer Assistance .............................................................................................................8
Additional Residential Resources............................................................................................................ 8
Commercial Building Thermostat Users.................................................................................................8
Commercial Programming Charts ........................................................................................................9
SETBACK RECOVERY
Recovery refers to the process the SuperStat™ thermostat uses to return the house from the energy savings
setting you select when you are away or asleep, to the temperature you prefer when you are home and
awake.
Your SuperStat™ thermostat uses a recovery process that turns your heating/cooling equipment on or
off at the time you program the temperature to change. For example, if you program the thermostat’s heating
program to 72 F at 6:00 a.m., the heating equipment will come on at 6:00 a.m. and begin warming the house
to 72 F. If you want the temperature in the house to be 72 F at 6:00 a.m., program the thermostat to come on
at an earlier time, such as 5:30 a.m. The exact amount of time it takes your home to warm or cool to the
temperature you want depends on many factors, such as the size of your heating/cooling equipment, outdoor
temperature, and how well your home is weatherized. Use the charts on page 3 to track your temperatures.
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SETTING YOUR T HERMOSTAT
You will find it helpful to complete the personal programming charts before you begin programming your thermostat.
Plan your program schedule for various times of the day by using your personal programming chart. Temperatures
cannot be set any higher than 88 F or any lower than 45 F.
Four time settings are available for weekdays, Saturdays, and Sundays. They are wake, leave, return, and sleep.
These settings can be displayed individually on your SuperStat™ thermostat as you press the weekday schedule
or weekend schedule keys. You may want to enter a different schedule for the cooling and heating seasons.
Wake. Set the wake time earlier than your alarm clock so the house has time to warm up or cool down to a
comfortable temperature before you wake up.
Leave. When you leave the house, you can save energy by setting the thermostat to control the temperature
higher or lower (depending on season).
Return. You want the house at a comfortable temperature when you return and go about the normal activities
of your day before bedtime. Set the return time earlier than the time you actually get home, so the house has
time to warm up or cool down before you arrive.
Sleep. For more comfortable sleeping, while saving energy, you can set the thermostat to control the temperature
higher or lower.
S PERSONAL PROGRAMMING C HARTS
Your Cooling Schedule for Summer
Time
Weekday
Your Heating Schedule for Winter
Cooling Temperature
Time
Wake
Weekday
Leave
Leave
Return
Return
Sleep
Saturday
Sleep
Saturday
Wake
Wake
Leave
Leave
Return
Return
Sleep
Sunday
Sleep
Sunday
Wake
Wake
Leave
Leave
Return
Return
Sleep
Sleep
®
Heating Temperature
Wake
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PROGRAMMING YOUR T HERMOSTAT
Step 1
Step 4
Step 2
Step 3
When pressing the keys, use your finger or a soft pencil eraser. Using sharp fingernails or pencil points
can damage the keypad. If you make a mistake during programming, press the run program key and
reprogram the time and temperature.
Step 1. Setting the current time/day. To set the time, press and release the set clock/day key once.
Press the ahead or back keys until the current time is displayed. To set the day, press and release the set
clock/day key again. Press the ahead or back keys until the current day is displayed. After you have set
the time and day, press the run program key.
Run
Program
Set
Clock/Day
Ahead
Back
Run
Program
Step 2. Entering the program schedules. Refer to your personal programming charts on page 3 for your
heating and cooling schedules and proceed as follows: Press the system key until the thermostat displays
the word heat/cool to indicate you are in the heating/cooling mode. Press and release the weekday schedule
key once. The words wake, mon…fri, and set appear on the display. Press the ahead or back keys to set the
weekday wake time from your personal programming charts. Press the warmer/cooler keys to set the
weekday wake temperature from your personal programming charts. Repeat the above sequence for the
other weekday schedules, leave, return, and sleep. Press the weekend schedule key once so that run, wake,
and set appear on the display. Set the wake, leave, return, and sleep times by following the same instructions
as a weekday schedule.
Step 3. Setting the system and fan controls. After programming the thermostat, set the system and fan controls
as follows: If you have a conventional heating/cooling system, the system can be set to heat, cool, or off.
If you have a heat pump, it can be set to heat, em. heat, cool, or off.
You can change the system setting by pressing the system key. Each time you press the system
key, the system status changes to the next setting. The system status is as follows when the associated
indicator is displayed:
System
Weekday
Schedule
Ahead
Back
Warmer
Cooler
Weekend
Schedule
System
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Heat: The thermostat will control your heating system according to the schedule you have programmed
(heat pump in heating mode).
Em. Heat: The emergency heater element of the heat pump is on.
Cool: The thermostat will control your air conditioning system according to the schedule you have
programmed (heat pump in cooling mode).
No status display: Both the heating and air conditioning systems are off (heat pump off).
Fan control: There are two fan settings: auto and on. Set the fan by pressing the fan key. Each time you
press the fan key, the fan status changes to the next setting. When fan is displayed, the fan is on
continuously. Use this setting for improved air circulation during special occasions or for more
efficient electronic air cleaning. When nothing is displayed, the fan is in auto mode (it comes on with the
heating or cooling equipment, as needed). Auto is the normal setting for most homes and allows a
single-speed fan to turn on automatically with the air conditioner or heating system. If you have a
two-speed fan, it runs on high with the air conditioner, and on low with the heating system.
Step 4. Starting the thermostat program. To start the thermostat using the program you just entered, press the
run program key. If you decide not to program the thermostat, it automatically controls heating and
Fan
Run
Program
cooling temperature as follows: starting at 6:00 a.m. every day, the thermostat sets the heating temperature
to 68 F and the cooling temperature to 76 F. At 10:00 p.m. every night, the thermostat sets the heating
temperature back to 60 F and the cooling temperature remains at 76 F. You do not need to enter a time and
temperature program for every period if your schedule does not require it. For example, if your house is
occupied during the day on weekdays, you may program only the wake and sleep times.
OPERATING YOUR T HERMOSTAT
You want your thermostat to run according to the settings you program. These operations will give you
greater control for additional comfort.
Temporarily change temperature settings for the current period only. Press the warmer/cooler keys until the
desired temperature is displayed. The temporary setting stays in effect only until the next scheduled
program change. To cancel the temperature change, press the run program key. When a temporary
setting is in effect, the display alternates between the time/temperature and the temporary setting.
Holding a temperature indefinitely. You may find this operation useful when you go out of town on business
or on vacation. Press the hold temp key, then set the temperature using the warmer or cooler keys. This
temperature stays in effect until you press the run program key or the present setting key.
Checking the current temperature setting. To check the current (programmed) temperature setting, press the
present setting key.
Review the programs you entered. Press the weekday schedule or weekend schedule key. Each time you
press the key, the next program schedule is displayed. You may use this feature to verify that you correctly
entered the program shown in your personal programming charts.
Cancelling a program. You may cancel a program by pressing the weekday schedule or weekend schedule
key until the program you want to cancel is displayed; then press the clear key. The weekday wake program
cannot be cancelled.
Checking your usage. Your thermostat keeps a record of the current and accumulated on-time usage of
your heating and cooling equipment. It tracks current day usage (since midnight) and accumulated usage
(since the accumulator was last cleared). To view heating or cooling equipment usage, press the system key
Warmer
Cooler
Run
Program
Warmer
Cooler
Run
Program
Present
Setting
Weekday
Schedule
Weekend
Schedule
Clear
System
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to display heat or cool, then press the usage key. Each time you press the usage key, the thermostat displays
the next usage value. The thermostat displays current usage the first time you press the usage key and
accumulated usage the next time you press the usage key. Press the run program key to stop viewing usage.
Current day usage is automatically cleared at midnight. To clear an accumulated value, press the usage key
until the value you want to clear is displayed and then press the clear key.
Changing a program permanently. To permanently change a program, repeat the appropriate steps in
Programming Your Thermostat on page 4.
Returning to normal program or start program. When you want to return to the normal program or start the
program, press the run program key. If you temporarily changed the temperature or you used the hold temp
key, pressing the run program key will cancel your change.
Changing fan or system control settings. Change the fan setting by pressing the fan key. Each time you press
the key, the fan status changes to the next setting. When fan is displayed, the fan is on continuously. When
nothing is displayed, the fan is in auto mode (it comes on with the heating or cooling equipment as needed).
Change the system setting by pressing the system key. Each time you press the key, the system status
changes to the next setting.
Usage
Run
Program
Clear
Run
Program
Hold
Temp
Run
Program
Fan
System
T HERMOSTAT OPERATION WHEN CYCLING IS IN EFFECT
Normally, your thermostat operates as you programmed it. However, during the summer when the system is
in the cycle mode, it may not operate as you expect. Before calling for service, read the following information.
While cycling is occurring, the word saving is displayed on the thermostat. When cycling is occurring,
the amount of time your cooling system can operate is controlled by a radio signal from Austin Energy. If
you notice the temperature in your home is higher than the setting you programmed into the thermostat,
check the thermostat display. The thermostat will display the word saving to indicate the equipment is being
cycled. You cannot control your cooling equipment when it is being cycled. When cycling stops, your
cooling equipment may not be immediately available. To prevent damage to your cooling equipment and to
allow Austin Energy to bring the equipment back on-line effectively, your thermostat automatically calculates
and initiates a time-delay before the cooling equipment comes on. You cannot override this time delay.
Replacing the thermostat batteries. Important: Batteries must be sufficiently charged to maintain time and date
in the event of a power outage. Although the thermostat has a “low battery” indicator, replace batteries every
two years to prevent the thermostat from losing its time/date information in the event of a momentary power
outage. The first set of batteries will be provided when the thermostat is installed. As the batteries run low, the
display shows batlo. This low battery indication flashes for one or two months before the batteries run out
completely. Replace batteries as soon as possible after the indicator starts flashing. You will need two AA
alkaline batteries; non-alkaline batteries will not last, and can leak, causing damage to the thermostat or the
wall surface. The manufacturer and Austin Energy recommend using alkaline batteries.
To replace batteries. Use a coin to carefully remove the battery door on the front of the unit. Press down on
the left ends of batteries to remove them and discard. Install fresh batteries. Make sure positive and negative
terminals are oriented correctly. Replace the battery door.
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TROUBLESHOOTING TIPS
If display will not come on.
"There is no power supplied to the thermostat. Check fuse or circuit breaker.
If temperature display will not go lower than
45 F or higher than 88 Fduring programming.
"You have reached the temperature setting limit. The setting range is 45 F to 88 F.
If temperature change occurs at the wrong times. "Check the program times for the period in question. Be sure that AM and PM
indications are correct. Make sure the current day and time are correct.
Reprogram if necessary. Keep in mind that it takes time for the system to
recover. Read Setback Recovery section on page 2.
If heating will not come on.
"Check that the system control on the thermostat is set to heat. If the temperature
is higher than the current temperature and the display shows heat, contact the
Power Partner program toll-free at 1-877-549-2774.
If cooling will not come on.
"Check that the system control on the thermostat is set to cool.
"Check the system fuse or circuit breaker. Replace or reset if needed.
"Check the display. If saving is displayed, you are in the cycling mode and your
thermostat is under the control of Austin Energy. Cooling will come on when
cycling ends.
"The thermostat has a built-in time delay on cooling. To prevent equipment
damage, allow five minutes after changing the setting before the air
conditioner starts.
"If the temperature setting is lower than the current temperature and the display
shows cool, set the system control to the off setting for ten minutes. After ten
minutes, return the system control to the cool setting. If the air conditioner
comes on, the compressor may have reached its high limit temperature
protection and shut down. If the air conditioner does not come on after
ten minutes and the display shows cool, contact the Power Partner program
toll-free at 1-877-549-2774.
If the house is too warm or too cool.
"Press the present setting key to check the current temperature setting.
"If desired, change the temperature setting. See Operating Your Thermostat section
on page 5.
If system on (heat, em. heat, or cool) indicator is "Allow time for the furnace or heat pump to heat up and the fan to come on before
checking for heat at the registers.
lit, but no heat is coming from the registers.
The thermostat’s current setting does not match "It is normal for the current setting and display temperature to differ occasionally.
"During recovery from setback, the temperature may differ to within ±1 F for
display temperature.
up to thirty minutes after the recovery period.
Incorrect room temperature showing on
thermostat display.
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"The thermostat is factory-calibrated and cannot be adjusted.
7
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TOLL-FREE CUSTOMER A SSISTANCE
If additional assistance is needed, please call Austin Energy’s Power Partner program toll-free at
1-877-549-2774.
ADDITIONAL RESIDENTIAL RESOURCES
Austin Energy offers a variety of energy conservation programs to help keep your home energy efficient.
You can perform your own on-line Home Energy Analysis. For more information about our programs, visit
our Web site at www.austinenergy.com or call us at 512-974-7827.
"Appliance Efficiency Program
"Cycle Saver Program
"Duct Diagnostic Program
"Energy Star Appliance Program "Green Choice Program
"Free Home Energy Work
"Multi-Family Program
"Green Building Program
"Total Home Efficiency Program
COMMERCIAL BUILDING T HERMOSTAT USERS
The programming features of the SuperStat™ thermostat for your commercial building(s) are identical to
the residential SuperStat™ features. The following information explains how to use your thermostat for
commercial use.
SETTING YOUR T HERMOSTAT FOR COMMERCIAL USE
Settings for wake, leave, return, and sleep modes will take on different meanings when programming your
thermostat for commercial buildings.
You may need the temperature of your building to be set before or when you arrive (wake) and may
also need it to change again when your customers start to arrive (leave). Additionally, you may want the
temperature to change at the end of the business day (return) when customers are no longer present. You
have the option to change it when you leave for the day (sleep).
You will find it helpful to complete the personal programming charts before you begin programming
your thermostat. Plan your program schedule according to the times of your business needs. Temperatures
cannot be set any higher than 88 F or any lower than 45 F.
Wake (Employee Arrival). Use this setting for the time employees arrive at work. For example, if your
business opens at 8 a.m., program your setting approximately one hour earlier, or around 7 a.m., when
employees arrive.
Leave (Customer Arrival). Although this may seem confusing, use this setting for the hour that your business
opens its doors to customers.
Return (Close of Business). Use this setting for the hour that your business closes its door to customers.
Sleep (Departure). Use this setting as the time employees leave the building for the day and no heating or
will be required.
Note: Not all businesses will require entering a time and temperature program for every period.
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TOLL-FREE CUSTOMER A SSISTANCE
If additional assistance is needed, please call Austin Energy’s Power Partner program toll-free at 1-877-549-2774.
ADDITIONAL COMMERCIAL RESOURCES
Austin Energy offers a variety of energy conservation programs to help keep your business energy efficient. For more
information about our energy conservation programs, call us at 512-974-7827 or visit our Web site at www.austinenergy.com
where you can also perform your own Business Energy Analysis, request an on-site energy audit or learn about available
technologies with our Energy Products Guide.
"Commercial Rebate Program
"Cycle Saver Program
"Green Building Program
"Green Choice Program
"Multi-Family Program
"Small Business Lighting Program
COMMERCIAL PROGRAMMING CHARTS
Your Heating Schedule for Winter
Your Cooling Schedule for Summer
Time
Weekday
Saturday
Sunday
Temp
Time
Wake (Employee Arrival)
Weekday
Leave (Customer Arrival)
Leave (Customer Arrival)
Return (Close of Business)
Return (Close of Business)
Sleep (Departure)
Sleep (Departure)
Wake (Employee Arrival)
Saturday
Wake (Employee Arrival)
Leave (Customer Arrival)
Leave (Customer Arrival)
Return (Close of Business)
Return (Close of Business)
Sleep (Departure)
Sleep (Departure)
Wake (Employee Arrival)
Sunday
Wake (Employee Arrival)
Leave (Customer Arrival)
Leave (Customer Arrival)
Return (Close of Business)
Return (Close of Business)
Sleep (Departure)
Sleep (Departure)
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Temp
Wake (Employee Arrival)
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