Whitfield Operating Instructions (short version)

Whitfield Operating Instructions (short version)
Whitfield Operating Instructions (short version)
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Congratulations on the purchase of your Whitfield Pellet Stove!
When you purchased your Whitfield you joined other ranks of thousands of concerned individuals
who's answer to their home heating system reflected their concern for aesthetics, efficiency, and our
environment. We extend our continued support to help you achieve the maximum benefit and
enjoyment available from your pellet stove.
Please familiarize yourself with this Owner's Manual before installing your Whitfield stove. This
manual covers, in detail, the necessary steps required in assembling and installing your Whifield
Pellet stove in a safe manner.
We at Pyro Industries, Inc., the manufacturer of the "Original Pellet Stove" thank you for selecting
a Whitfield as the answer to your home heating needs.
All of us at Pyro Industries, Inc.
The Whitfleld Advantage has been designed to burn wood residue pellets and non-wood pellets
with up to 3% ash content (i.e... cardboard, nut hulls etc...). Agricultural pellets (i.e... corn, alfalfa
etc..) are not permitted to be burned in your stove. Dirty fuel will adversely affect the performance
of the stove. Caution: The use of dirty, wet and/or high sodium content fuel may void the
Wood pellets manufactured to the Association of Pellet Fuel Industries (A.P.F.I..) Certification
Standard are available in two grades, "Standard" and "Premium". The primary difference between
the two is the ash content of the pellets ("premium" has 1% or less ash content) ("Standards" has up
to 3% ash content)
The A.P.F.I., specification for "Standard Grade" residential pellet fuel Is as follows:
HEAT CONTENT: 8200 BTU/lb. minimum
BULK DENSITY: 40 Ib./ cu. ft. minimum
ASH CONTENT: 3% maximum size: 1/4" to 3/8"diameter, 11/2" long maximum
FINES: 0.5% maximum through a 1/8" screen
Silica (or sand) in the fuel, along with other impurities, can cause clinkering. A clinker is a hard
mass of silica formed in the burning process. Clinkering is a function of the fuel, (not the stove),
but adversely affects the performance of the stove by blocking off the air holes in the grate. Even
an A.P.F.I.. approved pellet fuel may tend to clinker. A clinker can be removed from the burn grate
and placed in the ash pan with the use of the grate scraper / ash pan tool. See Routine Maintenance
for more information on cleaning.
The frequency of removal of the ash and maintenance performed on the stove is directly
proportional to the ash content of the fuel. A stove burning fuel with .25% ash content may only
need to be cleaned out once every 1 to 2 weeks. However, a stove burning a fuel with 3% ash
content may need cleaning every 1 to 2 days.
PLEASE NOTE: Pyro Industries, Inc., has no control over the manufacturing of pellet fuel and
will not be held responsible for poor stove performance or any damage caused by inferior pellet
Different brands of pellets will feed at varying rates due to their size and density. This may require
a slight adjustment from the factory setting by adjusting the damper rod "in" or "out" as needed.
1. After removing the packaging from the
stove, lift the hopper lid, and remove all prepackaged items from the hopper. Also open the
combustion chamber door and remove all prepackaged items.
2. Using a 9/16" socket or open end wrench,
remove the two bolts that secure the stove to
the wooden pallet.
3. If your stove is a freestanding model,
remove the pedestal from its container. Using
the three short bolts packaged in the pedestal
box, attach the pedestal to the bottom of the
4. If your stove is an insert model, refer to
Appendix E for instructions on installing your
Remove the damper rod, handle and set collar
from the box. Insert one end into the hole on
the left side of the stove. Thread the rod into
the press nut on the damper paddle. (You won't
be able to see this nut.) The Damper Rod is
preset at 2 1/4". Pull the rod to its fully
extended position and measure from the side of
the stove to the inside of the collar. If this
distance is not 2 1/4", move the collar as
needed and retighten the set screw with an
Allen wrench. Push the rod in until the collar
rests against the side of the stove.
1. Locate proper position for the type "L" wall thimble (F). Use a saber saw or key hole saw to cut
the proper diameter hole through the wall to accommodate the wall thimble. (G) Install the wall
thimble in the hole.
2. Position the stove approximately 12" from the wall on the floor pad. Push type "L" pipe (D)
through wall thimble (F). Squeeze a bead of high temperature silicone (RTV) sealer (A) around the
end of the machined portion of the 3" pipe connector on the back of the stove (B). Firmly push on a
section of type "L" pipe (D) until inner pipe liner pushes into the bead of RTV sealer.
3. Push the stove (with pipe attached) towards wall. Pipe (D) will go through the wall thimble (F).
Position stove no closer than 1 " to the wall.
4. Install type "L" 45 degree elbow (H) with rodent screen cap (optional) on outside end of pipe.
NOTE: The end of the exhaust pipe must extend a minimum of 12" from the outside of the
building. Rodent screen should not be less than 3/8" in mesh.
5. If installing with combustion air from outside; cut a separate hole through the wall for the fresh
air tube (E). This tube must be 1 5/8" (min.) diameter, steel only. Connect outside air pipe to air
inlet on stove (C). This tube must be terminated with a 90 degree elbow or hood. Air may also be
drawn from the crawl space under the home.
(There are now exhaust thimbles with outside air intakes built in.)
To Install A Wall Thermostat:
1. Check the type of thermostat you are about to
install, Solid State thermostats are NOT approved
for use with the Advantage Series pellet stoves.
Consult your authorized Whitfield Dealer for more
2. Unplug your stove from the wall outlet
3. Locate the thermostat connection block on the back
of the stove.
4. Remove the jumper wire from the "jacks" on the
connection block.
5. Insert the two wires from your thermostat into the
jacks (one per jack).
6. Plug in the stove and you are ready to operate with
your thermostat!
NOTE: If the jumper wire is missing, and you do not have a thermostat installed, your stove
will operate on Heat Output position # 1 all the time and at all settings. All lights will flash.
· Start Switch - The push button start switch activates the convection and the
combustion blowers. If the exhaust temperature does not reach operating
temperature within 30 minutes, the stove will automatically shut down. The
blowers can be restarted by pushing the START SWITCH again.
· Auger On/Off Switch - The Auger On/Off switch activates the fuel feed
(auger) motor only. The light located just above the switch will blink when the
auger is turning. The Start switch has to be activated to give power to the
Auger On/Off switch. When the Auger On/Off switch is pressed a second time,
the fuel feed will stop and the blowers will continue to operate until the stove
has cooled sufficiently.
· Heat Output Switch - When not using the optional thermostat, the Heat
Output switch provides the ability to burn at separate five settings. The Heat
Output switch regulates the fuel feed setting and the combustion air supply
· Blower Speed Switch - The Blower Speed switch controls the speed of the
convection fan. Pressing this switch will increase or decrease the amount of
heat exiting the stove. THE BLOWER SPEED MUST BE AT THE
· Damper Control - The "push/pull" rod located on the lower left-hand side of the stove will NOT
need to be manually adjusted every time you turn the fuel feed rate up or down. However, the
damper allows the air-to-fuel-ratio to be "fine tuned". The proper air setting will vary from stove to
stove depending on installation configuration, altitude and type of fuels being burned. If the flame
is a smoky red/orange with evidence of soot at the top, pull the damper out until the flame begins to
"dance". If the flame is short at the higher heat output settings, or the fire goes out on the #1 setting,
loosen the set collar and push the damper approximately 1/4" in towards the stove. Lock the set
color in place against the side panel of the stove.
NOTE: If the proper flame cannot be achieved with the damper control, adjustment of the
trim controls may be necessary.
· Combustion Fan Trim - The Combustion Fan Trim is located just above the Heat Output
Selector switch. Turning the Trim Control counter clockwise will decrease the amount of
combustion air entering the burn grate. Turning the control clockwise will increase the amount of
combustion air entering the burn grate. The Trim Control is factory set at the (0) position.
· Auger Trim Control - The Auger Trim Control is located just above the Auger On/Off switch.
Turning the Trim Control counter clockwise will decrease the amount of fuel delivered to the burn
grate. Turning the control clockwise will increase the amount of fuel delivered to the burn grate.
The trim control is factory set at the (0) position.
Web Master: There is a new digital (no dials) control panel if yours dies.
These trim controls should be adjusted as a last resort. Always adjust the damper control
When lighting your Whitfield Stove for the first time, the auger feed tube must be primed with
To prime the auger feed tube:
1. Fill the hopper with recommended pellet fuel and plug the stove into the wall outlet.
2. Press the START switch on the control panel. This will activate both blowers. Press the Auger
ON/OFF switch on the control panel. This will activate the auger motor. Next, press the heat output
switch to position #5 (maximum feed rate).
3. Look through the combustion chamber door and when you see the first pellets dropping into the
grate the auger is then fully primed. It will take 10 to 15 minutes to prime the auger.
4. Once the auger is primed, unplug the stove to turn off the blowers and auger for a minimum of
30 seconds. You need only do this when priming the auger. Once the stove is shut down, plug it
into the wall outlet again.
1. Place a recommended fire starter (see your dealer for appropriate fire starter in your area) in the
burn grate and put a handful of pellets on top of the starter. DO NOT USE FLAMMABLE
LIQUIDS TO START YOUR STOVE. ( I buy the fireplace starter bricks, cut a small piece and
light it. The box should last a few years, but I rarely turn off the stove.)
2. Light the fire starter in the grate with a match and close the door. Press the heat output selector
switch to position 3.
3. After approximately 10 seconds, press the START SWITCH. You will notice that the fire will
become active and there will be air coming from the heat exchanger tubes.
4. After the pellets in the grate are burning sufficiently (red hot coals), press the Auger ON/OFF
switch: this will activate the auger motor. and pellets will begin to feed into the burn grate. Your
blower motors will continue to operate.
5. After the pellets are burning well, press the HEAT OUTPUT selector to the desired setting.
Combustion air and the pellet fuel feed rate will adjust automatically as the HEAT OUTPUT
selector switch is pressed. The flame should be bright yellow in color and there should be no
evidence of soot formation at the top of the flame. Press the Blower Speed control knob to increase
or decrease the desired amount of convection air from your stove.
If operating your stove with a wall thermostat, adjust the heat output selector switch to the desired
demand mode (#2 through #5 on the heat output selector switch). Next, adjust the wall mounted
thermostat to the desired heat and your stove will automatically switch itself between a demand
mode and a pilot mode.
PROPER BURN CHARACTERISTICS: Your flame should be bright yellow under normal
operation. If your flame becomes reddish/orange, your stove probably needs routine maintenance.
Excessive amounts of fly ash build-up in the grate, clinkers in the grate, or leakage of air if the
grate is not properly seated will starve the fire for air. (See ROUTINE MAINTENANCE for
information on cleaning the stove). If the problem persists review the trouble-shooting section at
the end of this manual.
PELLET FEED: The pellet feed system is designed to handle a wide range of pellet sizes.
Different pellets can feed at considerably different rates. If the stove will not stay alight at the
minimum fuel feed setting, those particular pellets may not be feeding fast enough. If this happens,
adjust the damper rod (on the side of the stove) in or out to achieve a proper burn.
PELLET SIZE: You may notice a difference in the burn if you change pellet fuel sizes. The
bigger the pellet, the slower it will feed and vice versa.
LONG BURN TIME: The stove may be safely operated on a continuous basis, but it is
recommended that it be turned down overnight or when the room is vacated for long periods of
time. A 40 lb. bag of pellets should last approximately 10 hours on high and 35 hours (or more) on
low, depending on the type and size of pellets you are burning.
Power Outage
During a power outage, the stove will shut down safely. (WHAT, the exhaust fan will stop and
smoke will start to come out of the stove. Unless you have a very tall chimney that creates a
vacuum to pull out the smoke) It will not automatically restart when the power is restored unless
the exhaust is still up to temperature. A small amount of smoke may leak from the top of the
window glass, the hopper and from the combustion air intake. This will not persist for more than 3
to 5 minutes and will not be a safety hazard.
To re-light the stove, follow the normal procedure for starting your stove.
NOTE: If you are installing this pellet stove in an area that is prone to frequent power outages, it is
recommended that there be a minimum of 3' (Feet) of vertical vent pipe included in the installation
to induce a natural draft in the event of a power failure.
A high temperature switch will automatically shut down the stove if it overheats. The stove will
need to be manually re-lit. Allow 45 minutes before re-lighting.
Press the Auger On/Off Switch to the "OFF" position. This will turn the auger motor off and pellets
will stop feeding. Both blowers will continue to operate for a period of time (up to 45 minutes)
until the exhaust temperature cools sufficiently. The blowers will automatically turn off at that
If you have purchased the optional FASTFIRE Self-igniter from your dealer, you will need to
perform the following start-up procedure:
1. Make sure the auger is primed (see Pre-Lighting Instructions above), then simply push the
Start button on the control board to activate the igniter.
2. Press the Auger On/Off Switch to the "ON" position.
3. While the pellets will ignite on any heat output setting' it is recommended that the Heat Output
Knob be set to position #3 or #4.
4. Pellets will start feeding into the grate and should begin to ignite within three to seven minutes.
The self igniter will automatically shut off after 15 minutes.
The amount of fly ash bulid-up in your stove is directly proportional to the ash content of the fuel
that you are using (see PELLETS, page 6). After a period of time (a week, or so) inspect the heat
exchanger tubes, the burn grate, and the ash traps behind the fire brick. You will want to gauge
your routine maintenance accordingly.
· Burn Grate . Heat Exchanger Tubes
· Ash Pan
· Ash Traps and Baffles
Burn Grate: The bum grate should be inspected periodically to assure that the air holes have not
become clogged with ash or clinkers. The burn grate can easily be cleaned with the grate
scraper/ash pan tool, or it can be removed for cleaning. It is very important to monitor the ash build
up under the burn grate, as excessive build up may starve the fire of combustion air. When burning
"Standard" grade pellets, it will be necessary to clean the ash pan more often than when burning
"Premium" grade pellets.
Heat Exchanger Tubes: located above the combustion chamber door is used for cleaning the
tubes. By pulling this rod in and out a few times, you will clean the fly ash off the heat exchanger
tubes. If your stove was recently turned off, the rod may still be hot. Handy Hint: you may want to
wrap a damp cloth around the rod when you clean the tubes. This will prevent fly ash from being
drawn into your house from the pulling action of the rod.
Ash Pan: The ash pan will have to be emptied whenever necessary. First, remove the ash pan trim
piece located below the door. Grasp the knob located on the ash pan door and swing the door open.
Then, using the ash pan/grate scraper tool, lift the grate out and sweep the top ash into the pan,
below. Then, remove the ash pan with the tool. Be sure to gently dump the ashes into a noncombustible container. When finished, slide the ash pan back into the stove and close the ash pan
door and replace the ash pan trim piece.
Cleaning of Ash Trap Baffles: Access to the ash trap baffles (behind the two side firebricks) is
obtained by loosening the screws that hold the "Brick Retention Plates" in place and lifting the clips
away from the stove. After the clips have been removed, remove each side brick first, then the
center firebrick. Thoroughly clean out areas where ash has collected behind the firebrick. The
amount of time between cleanings will be directly related to the ash content of the pellet fuel being
burned. Excessive ash build up in the baffle area behind the brick panels will restrict the exhaust
passages and cause less combustion air to enter the firebox and which can lead to poor performance
and a "dirty burn".
Handy Hint: After the first 10-20 bags of fuel, you may want to remove the firebrick and
determine the rate at which the fly ash is building build up within the stove. Contact your dealer for
more information should you have any questions regarding this procedure..
The following areas need to be inspected as part of routine maintenance:
Door Rope Gasket: The condition of the rope gasket around the door and windows should be
checked periodically and replaced or repaired if necessary.
Exhaust Vent: Inspect frequently and clean when necessary. Fly ash will accumulate at all bends in
the exhaust system. Large amounts of fly ash will starve the fire for air.
Motor Lubrication: The two blower motors require lubrication annually with not more than two
drops of high temperature turbine oil (available from your dealer) at the lubrication points shown
Trouble Shooting
When your new stove is installed; the exhaust should hooked up, the stove plugged in and the fire
started. Check for proper operation at all heat output settings (#1 - #5). Look for a brisk yellow
flame with no black tips.
Any adjustments for combustion air should be made at the damper by varying the spacing between
the side of the stove and the inside of the damper set collar. The factory setting on the damper, as
noted above, should correspond with the model you have.
If the fire goes out on the #1 setting, you will want to decrease the combustion air flow. Loosen the
set collar and push the damper in by 1/4" intervals. Tighten the collar at its new position (2 1/2" - 2
If the fuel is building up in the bum grate at the higher heat output settings, you will want to
increase the amount of available combustion air. Loosen the set collar on the damper rod and pull
the damper out. Do this 1/4" at a time. Tighten the collar at its new position (1 3/4" - 2").
After making any adjustment to the damper set collar, pull the damper rod out fully and re-check
the dimension between the stove side panel and the inside if the set collar.
Should you find that the fire is still not burning properly, contact your authorized Whitfield Dealer
for assistance.
Part No. 60020008
Technical Bulletin
"Break-in" Period On All Advantage Series Stoves
Please be advised that there is a "break-in'5 period for all Advantage Series Stoves. It is important
to understand and make note of the following items when you first light your stove.
What to look for:
· During the first day or two of operation, it may appear that the flame pattern is somewhat short
and vigorous. This is due to the "break-in" period of the auger motor.
· During this period, the auger motor will gradually speed up it's rotation cycle as the gear box
wears in. This will correspondingly increase the fuel feed rate. The flame pattern will grow
accordingly, and the damper rod may need to be pulled out slightly to compensate.
All adjustments to compensate for burn characteristics should be done with the damper on the left
hand side of the stove by moving it in or out slightly a quarter of an inch at a time. Please see your
Owner's Manual or your Operation & Maintenance Video for more information about damper
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