Lathem Time Corporation

PayClock, Lathem and the Lathem logo are registered trademarks of Lathem Time Corporation. MS-DOS
and Windows are registered trademarks of Microsoft Corporation. Other product names mentioned in this
manual may be trademarks of their respective companies and are hereby acknowledged.
The Software described in this document is furnished under a license agreement, and may be used or copied
only in accordance with the terms of that agreement. It is against the law to copy the software on any
medium except as specifically allowed in the license agreement. This manual is a confidential proprietary
document solely for the use of Lathem customers. Information in this document is subject to change without
notice and does not represent a commitment on the part of Lathem Time Corporation. No part of this
manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including
photocopying and recording, for any purpose, without the express written permission of Lathem.
Copyright © 2002 Lathem Time Corporation. All rights reserved.
Lathem Time Corporation
200 Selig Drive, SW
Atlanta, Georgia USA 30336
www.lathem.com
Document Number: USG0009J
Revised 01-31-2002
Table of Contents
WELCOME TO PAYCLOCK EZ .............................................................................................................. 1
ABOUT THIS GUIDE .......................................................................................................................................... 1
PRINTING A DETAILED USER’S GUIDE .............................................................................................................. 1
REGISTERING PAYCLOCK................................................................................................................................. 2
WHAT’S INCLUDED .......................................................................................................................................... 2
ORDERING EXTRA ITEMS ................................................................................................................................. 3
MINIMUM SYSTEM REQUIREMENTS ................................................................................................................. 4
EZ FEATURES .................................................................................................................................................. 4
INSTALL THE SOFTWARE ...................................................................................................................... 6
STEPS TO INSTALL PAYCLOCK EZ ................................................................................................................... 6
INSTALL AND SETUP THE HARDWARE ............................................................................................. 8
STEPS TO MOUNT YOUR PC100 ....................................................................................................................... 8
USING THE CLOCK ......................................................................................................................................... 11
USING SUPERVISOR BADGES.......................................................................................................................... 12
View Clock Status ..................................................................................................................................... 12
Set Baud Rate (Optional) .......................................................................................................................... 12
BATTERY BACKUP ......................................................................................................................................... 13
SPECIFICATIONS ............................................................................................................................................. 13
SETUP THE SOFTWARE OVERVIEW ................................................................................................. 14
SYSTEM ICON ...................................................................................................................................... 14
PAY CLASS ICON ................................................................................................................................. 15
EMPLOYEES ICON ................................................................................................................................ 16
MANAGE THE DATA OVERVIEW ....................................................................................................... 17
POLL ICON ........................................................................................................................................... 17
TIMECARD ICON .................................................................................................................................. 18
REPORTS ICON..................................................................................................................................... 19
EXPORT ICON ...................................................................................................................................... 19
CLOSE ICON......................................................................................................................................... 19
DATABASE MANAGER .......................................................................................................................... 21
APPENDIX A EXPORTING TO QUICKBOOKS PRO/PREMIER 2002 .................................................................... 19
APPENDIX B GETTING HELP........................................................................................................................... 20
APPENDIX C TROUBLESHOOTING ................................................................................................................... 25
APPENDIX D SUPPORT INFORMATION ............................................................................................................ 23
APPENDIX E WARRANTY INFORMATION ........................................................................................................ 28
PayClock EZ Guide
Page 1
CHAPTER ONE
Welcome to PayClock EZ
Welcome to PayClock EZ, the easy to use time and attendance system. PayClock EZ uses the
power of your PC to make your time and attendance reporting easier. While at your PC, you can
use the data from your clock for payroll reports, edits, exports and so on. A backup/archive feature
gives you data backup and protection.
About this Guide
This Guide is designed to give you the basic information to get your Pay Clock system up and
running. Once installed, Pay Clock EZ has on-line Help as well as an on-line Users Guide. It is
suggested that the on-line Users Guide be printed and kept for reference. See the next section to
learn how to print the on-line Users Guide. It is also suggested you print the Readme.txt file that is
located in the default C:\Payclock folder for the latest information available
Printing a Detailed User’s Guide
For your convenience we have included a detailed On-Line User’s Guide. While this EZ Guide
shows the basics, the User’s Guide includes details on every EZ software function
Start the PayClock EZ program and choose Help | Contents from the menu. The Help screen
(shown below) will appear. Click the button marked “User Guide” at the far right
Page 2
PayClock EZ Guide
You can view the User’s Guide on-line or print the guide in its entirety by clicking the Print
button (shown below)
Registering PayClock
Please register your software with Lathem before you begin your setup. You can register by filling
out and returning the postage-paid Product Registration Card included in your package or you can
register by completing the on line Registration Wizard that starts the first time you open PayClock
or at any time after by clicking on the Help | Online | Registration menu. The Registration Wizard
allows you to send you registration information to Lathem via the Internet, E-mail, Fax or Mail.
What’s Included
Your PayClock package includes
♦
PC100 Terminal
- Mounting bracket
- 3 Wall anchors
- 3 Mounting Screws
- 2 Keys
- AC power supply
- 25-foot serial cable
- 9 to 25-pin serial adapter
- 25 badges (#1-25)
- View Clock Status badge
♦
PayClock EZ Software (CD-ROM)
PayClock EZ Guide
♦
Page 3
EZ Guide
Ordering Extra Items
You can order these extra items from your dealer or you can order from Lathem. To order from
Lathem, go online to www.lathem.com or call 1-404-691-0405. These items include:
♦
Annual Support Agreements for both software and hardware
♦
PayClock EZ software on 3½” diskettes
♦
Extra employee badges (packs numbered as follows: 1-25, 26-50, 51-100, 101-150)
♦
Employee badge rack (holds 25 employee badges)
♦
Extended length serial cable (for mounting PC100 beyond 25’ from host PC)
♦
♦
Baud Rate badge
Extra keys
You can enable some software features directly in the EZ program:
♦
Increased Employee Amounts
You can increase your employee capacity from 50 up to 150 employees. If you need more
than 50 employees, you can purchase an employee increase to 100 or 150 employees.
PayClock EZ does not allow more than 150 employees in the system.
♦
Custom Exports
If you need Lathem to make an export file specific to your company, you can purchase a
custom export. That way, you can export your data in the format you choose. This is
especially helpful if EZ does not already support your payroll service. Call Lathem to learn
more about custom exports.
»
To purchase any of these software features, click the Help | Features Selection menu in
the software
»
The Features Selection Wizard prompts you to choose the features you want. You can use
these features for 30 days in Demo Mode, or to purchase a feature, call Lathem to get an
unlock code
»
Once you choose to purchase a feature, click Next and the screen will display your serial
number and Purchase Code. Call Lathem (1-404-691-0405) while the purchase code is
still on your screen
»
Once you give Lathem the purchase code, click Finish
Page 4
PayClock EZ Guide
»
Lathem will give you an unlock code. Enter it in the box displayed on your screen
»
Click Enable. Your new features are now enabled
Minimum System Requirements
To use the PayClock software, you need at least
♦
Computer with an 80486 processor (Pentium recommended)
♦
8 Mbytes RAM *
♦
50 Mbytes free hard disk space
♦
CD-ROM drive
♦
VGA or higher resolution display
♦
Mouse or other pointing device
♦
An available 9 or 25-pin serial communications port
♦
Microsoft Windows, Version 95, 98, 2000, ME, XP or NT Workstation
*As with all Windows applications, more RAM provides better performance
EZ Features
♦
50 employee capacity (can be increased to 150 – see Ordering Extra Items above)
♦
Up to 50 departments in system
♦
Employee and punch data reports
♦
Exports for use with payroll services
♦
Backup/archive capability
♦
Define pay period as weekly, bi-weekly, semi-monthly or monthly
♦
Set overtime to calculate daily, weekly or by pay period
♦
Two overtime levels
♦
Rounding by 1/4-hour, 1/10-hour or 15/3
♦
Deduct unpaid breaks automatically
PayClock EZ Guide
♦
Punched unpaid breaks
♦
Available pay codes: Regular, Overtime, Sick, Holiday, Vacation, Personal and Other
♦
Interfaces seamlessly with QuickBooks Pro/Premier 2002
Page 5
Page 6
PayClock EZ Guide
CHAPTER TWO
Install the Software
Steps to Install PayClock EZ
PayClock EZ contains a Setup program that checks your system and asks questions about how you
want to install the program. The setup program copies files from the CD to your computer so you
can use PayClock.
1.
2.
3.
Prepare the Computer
»
Restart the computer and end any programs that may start automatically
»
Shut down any virus protection software that may be running
»
Press CTRL-ALT-DEL once to access the Task Menu and end all tasks except Explorer
and Systray
Run the Setup Program
»
Insert the PayClock EZ CD in your computer’s CD-ROM
»
The Setup program should run automatically. If it does not, follow the steps below
»
Click Start | Run from the Windows taskbar
»
At the command line, type d:setup.exe where d: is the letter of the drive for your
CD-ROM
»
Click OK
Follow the Setup Steps
»
At the Welcome screen, click Next
»
Read the License Agreement, then click Next to accept it
»
Choose the folder where you want to install PayClock EZ (the default folder is
C:\PayClock) , then click Next
PayClock EZ Guide
3.
Page 7
»
Choose the program group where you want to add PayClock EZ (the default group is
PayClock), then click Next
»
Click Next to start the install
»
Once Setup copies the files to your computer, click Finish
»
Click OK to restart the computer to complete the install
Open EZ
»
After installing, you can run the EZ program by clicking Start | Programs | PayClock |
PayClock
»
When EZ first opens, the Log In window appears waiting for you to enter your password.
The default password is “lathem”. You should change it to a unique password by clicking
the Change button
»
You can choose from two users, Administrator or Guest. The Administrator log in gives
you full access to PayClock, while the Guest does not allow access to personal employee
data or wage information; the Guest log in does allow the user to edit timecards and run
reports
»
Once you change your password, keep a copy of it in a safe place in case you forget it
Page 8
PayClock EZ Guide
CHAPTER THREE
Install and Setup the Hardware
Your PayClock time and attendance system comes with a PC100 terminal. This chapter tells you
how to mount your PC100, explains the battery backup feature and the use of supervisor badges
and gives specifications for your terminal.
Steps to Mount your PC100
Decide where to mount your clock. Keep in mind that the AC adapter plugs into a wall outlet and
the serial cable plugs into your computer. If you need a serial cable longer than 25 feet, you can
order extended cables direct from Lathem – see Ordering Extra Items.
To mount the clock, you need the following items:
Drill with a 5/16" bit
Hammer
Phillips head screwdriver
Pencil
1.
Screw the mounting bracket to the wall
»
Hold the bracket against the wall so the top (arrow pointing Up)
is 54 inches from the floor
»
Mark the 3 holes with a pencil
»
Remove the bracket and drill a 5/16-inch hole at each mark
»
Insert an anchor into each hole, tapping it with a hammer until it
is flush against the wall
»
Align the mounting bracket back on the wall
»
Insert each screw through the bracket into the anchors, and tighten securely
PayClock EZ Guide
2.
3.
Page 9
Place the clock onto the mounting bracket
»
Turn your key counter-clockwise in the lock at the clock’s right-middle section to unlock
»
Align the keyholes on the back of the clock with the studs on the mounting bracket
»
Slide the clock down onto the bracket
»
Turn the key clockwise to lock the clock onto the bracket
»
Remove the key
Connect the cables
»
Plug the wall adapter into the connection at the bottom of the clock
»
Plug the other end of the wall adapter into the wall
»
Plug the jack end of the serial cable into the connection at the bottom of the clock
»
Your computer should have an open 9 or 25-pin COM port. Plug the free end of the serial
cable into the COM port. If your computer has a 25-pin COM port, use the 9-to-25-pin
adapter
»
Screw the serial cable to the COM port until it is secure
Page 10
PayClock EZ Guide
Warning: Connecting the PC100 to a wall adapter other than the one provided could cause
damage to the PC100 and void the warranty
PayClock EZ Guide
4.
Page 11
Setup your software to communicate with the clock
» The easiest way for the software to
recognize your clock is for the software
to automatically detect it
» In the software, click the System icon,
then click on the Terminal tab
» Click the Auto Detect button
»
»
After making any changes to the terminal settings, click Save
If you have problems communicating with the clock, see the Troubleshooting section
Using the Clock
The PC100 has a magnetic stripe badge reader. The magnetic stripe should be on the left side of
the badge when swiping. To swipe the badge, insert it at the top of the reader, then pull it down
with a continuous and smooth motion.
Page 12
PayClock EZ Guide
Using Supervisor Badges
Two supervisor badges are available with your PayClock package. These badges perform certain
setup tasks at the clock.
View Clock Status
This badge displays a clock status report. The status report shows the current clock setup:
♦
♦
♦
♦
♦
♦
♦
♦
PC100 version number
Terminal ID# (ID=49)
Percent full memory
(Each time you poll the clock, this resets to 0%)
Battery status (OK/LOW)
Clock ready status (READY/LOAD LIST)
Baud Rate
12-Hour or 24-Hour time display format
Daylight Savings Time (DST) ON/OFF
VER 1.05
ID# 049
MEM 10%
BATT OK
|
|
|
|
CLK READY
BAUD 9600
TIME 12HR
DST
ON
After a few seconds, the display returns to normal.
Set Baud Rate (Optional)
Swipe this badge to change the baud rate – the default is 9600. You may need to reduce the baud
rate if you have problems communicating with the
clock. These problems can result from a noisy
ENTER BAUD 1ST DIGIT
environment or a long serial cable (usually more than
50 feet).
1200 2400 4800 9600
To change the baud rate, swipe the Set Baud Rate
badge, then when prompted, swipe either employee badge #1, 2, 4 or 9 to indicate 1200, 2400,
4800 or 9600 baud.
PayClock EZ Guide
Page 13
Battery Backup
The PC100 uses an internal 10-year lithium battery to maintain all data in the terminal during
power failures. During power failures, the memory is maintained however, the terminal is nonoperational for employees to punch.
As an option, 4 AA alkaline batteries can be inserted for operational backup in case of a power
failure. If your clock needs to use the battery backup, it works as normal for about 300 hours
depending on the age of your batteries. If the 4 AA alkaline batteries go dead, the internal 10-year
lithium battery takes over. The clock maintains its data, but employees cannot punch until you
restore power to the clock.
Specifications
Casing:
6.375”W x 7.375”H x 1.5”D flame-retardant ABS plastic. 19 oz. (with batteries
installed). Includes key lock and wall mounting bracket
Power:
6VDC/ 300 mA wall-mount power supply. 4 “AA” optional alkaline batteries
(not included) last up to 300 hours. UL approved
Display:
4 lines x 20 characters liquid crystal with large block digits
Swipe Status: “Beeper” signals good or bad badge reading and low battery. Green and red LED’s
show good or bad badge swipes
Badge Reader: Mag-Stripe Track 2 for reading standard “credit card” format
Badges:
Accepts badges #1-250. Badges #1-25 and View Clock Status included. Badge
magnetic stripes are even-parity
Memory:
Stores about 1,500 registrations. Protected by internal 10-year lithium battery
Serial Port:
RS-232 cable at speeds of 1200, 2400, 4800 and 9600 baud. ( Optional Baud Rate
Badge required to change baud rate ) 25-ft RS-232 cable included. Up to 50-ft
option
Certifications: UL; C-UL; FCC Part-15 Class-B; Canada ICES-003 Class-B;
CE-CENELEC EN55022; CENELEC EN55024
Page 14
PayClock EZ Guide
CHAPTER FOUR
Setup the Software Overview
When you first open PayClock EZ, you see a list of icons at the left of the screen. There are two
buttons you can click, Setup and Data. The Setup button brings up the Setup List and the Data
button brings up the Data List.
The Setup List contains the System, Pay Class and Employees icons. These icons take you to all
the functions needed to setup your company in EZ. You will use most of these features the first
time you setup your software but seldom after that.
Below is a brief description of each section in the Setup List. To learn how to setup a section, see
the on-line help in the software.
System Icon
At the System icon, you define your basic company structure. Here you setup Company Info,
Departments, Clock Communications, Preferences, etc.
1.
General Tab
»
2.
3.
In the General tab, enter your company name, address, home page, company code, phone
and fax number
Terminal Tab
»
In the Terminal tab, you define your clock settings
»
What you enter here tells the software how to communicate with your clock
Preferences Tab
»
In the Preferences tab, you choose how you want dates and times to display in the
software
»
Here, you can also define pay codes and setup departments
»
You can set software defaults for adding non-work time at the timecard
PayClock EZ Guide
Page 15
4.
Export Tab
»
In this tab, you setup how the software exports data
»
If you use a payroll service, you can run the export wizard here to setup your data to export in
the format your payroll service can read
»
You can run ASCII exports to export data in a text format, or you can run your payroll exports
from this tab
»
If you use a payroll service not included with PayClock EZ, and you want to use the export
feature, Lathem can write a custom export template for your needs. Contact us to learn more
about custom exports
Pay Class Icon
A Pay Class consists of the rules your company sets for handling payroll. At the Pay Class icon,
you can setup your pay period, overtime, etc.
1.
General Tab
»
2.
Overtime Tab
»
3.
In the General tab, you define your pay period. You enter when the pay period starts,
select rounding and choose the pay period type
In the Overtime tab, you can set how the software calculates overtime
Advanced Tab
»
In the Advanced tab, you can set punched breaks, auto deductions and whether to
calculate overtime by regular hours or by total hours
Page 16
PayClock EZ Guide
Employees Icon
At the Employees icon, you setup your employees in the software. You can enter their name,
address, pay rate, emergency info, etc.
1.
2.
General Tab
»
In the General tab, you can enter basic information about a person
»
Here, you can add an employee, edit an employee or remove an employee from the
software
Schedules Tab
»
3.
If an employee has punched breaks, auto-deductions or a work day length that are
different from the settings in the Advanced tab at the Pay Class icon, you can change
them here
Personal Tab
»
In the Personal tab, you can keep track of special employee information, such as address,
phone number and who to contact in an emergency
PayClock EZ Guide
Page 17
CHAPTER FIVE
Manage the Data Overview
When you first open PayClock EZ, you see a list of icons at the left of the screen. There are two
buttons you can click, Setup and Data. The Setup button brings up the Setup List and the Data
button brings up the Data List.
The Data List contains the Poll, Timecard, Reports and Close icons. These icons take you to the
functions used on a regular basis to retrieve, edit and manage your data.
Below is a brief description of each section in the Data List. To learn in more detail how to use a
section, see the on-line help in the software.
Poll Icon
Click the Poll icon to pull data from the clock into the software. After you poll the clock, you can
then begin to edit and manage your data.
Page 18
PayClock EZ Guide
Timecard Icon
At the Timecard icon, you can view and edit a person’s punches and non-work time. You can edit
the timecard using the schedule bar, the timecard table or the menu at the top of the screen. See the
on-line help to learn how.
You can
choose to
show pay
period totals
Time Bar
Shows worked and
non-worked time in
bar graph form
Beginning
of Day
Schedule
Bar
First
Punch of
the Day
Timecard
Table
Max Work Day Length
Starts at the First Punch
of the Day
Break Length
For punched
breaks
1.
Schedule Bar
» The schedule bar shows a graph of a person’s activity for the day, including the ability to
force a punch to start a new day. PayClock allows you to select a punch in the timecard
and then click a button, which will force that punch to be the beginning punch of the next
day. A punch that was forced to start the next day will be identified with this symbol
2.
Timecard Table
» The timecard table lists data on a person’s activity for the current and next pay period.
You can choose which columns you want to show – punches, pay codes, totals, etc.
PayClock EZ Guide
Page 19
Reports Icon
At the Reports icon, you can run reports that reflect the data in your software.
If you want to run a report that includes current data, you should first poll the clock again to ensure
all data appears in the reports.
1.
Report Properties
»
Here you can choose how your reports run
»
You choose which employees you want to report. You can also set options to include
terminated or inactive employees, employees with zero hours and full-time, part-time,
seasonal or temporary status employees. When adding new employees, you must select
them in the report properties in order for them to appear on reports
»
You can select how your reports are sorted, and you can choose which time formats you
want displayed in the reports
Export Icon
At the Export icon, you can export the data to payroll. You can create an export file for the current
pay period or any closed pay period.
Note: For additional information on exporting to QuickBooks Pro/Premier 2002 see Appendix A.
Close Icon
At the Close icon, you close out the pay period. Note that after you close out your pay period, you
can still run reports and exports but you cannot edit the closed data.
At the Close icon, you can also reopen the last closed pay period.
You should consider the following before reopening a pay period:
Edits made to either the current or next pay period could appear as additional punches when a
pay period is reopened
PayClock will calculate totals using the payroll rules in place when you reopen the pay period
Any employee(s) that were deleted after the last pay period close will not have their data
restored when you reopen the pay period
Any employee(s) that were terminated after the last pay period close will not be restored when
you reopen the pay period
Page 20
PayClock EZ Guide
PayClock EZ Guide
Page 21
Database Manager
The Database Manager is a separate program that you can use to backup your PayClock database,
archive, restore or import a database. You can also map the database path.
Page 22
PayClock EZ Guide
Appendix A
Exporting to QuickBooks Pro/Premier 2002
PayClock EZ version 3.151 and later interfaces directly with QuickBooks Pro/Premier 2002. QuickBooks
Pro/Premier 2002 can send employee personnel and company information to the PayClock software and the
PayClock software can send employee personnel information as well as payroll data to QuickBooks
Pro/Premier 2002. This feature will allow PayClock and QuickBooks to share data, which will help save
time, reduce data entry and increase accuracy.
To setup the QuickBooks Pro/Premier 2002 Payroll Interface Setup Wizard
Note: QuickBooks Pro/Premier 2002 must be installed before running the setup wizard.
Start QuickBooks Pro/Premier 2002, log into your company file as Administrator and then minimize
QuickBooks.
From the PayClock software, select the System icon. On the Payroll Export tab, under Payroll Wizards,
select QuickBooks Pro/Premier 2002. Click the Setup button to run the wizard.
After completing the wizard, shut down and restart PayClock to synchronize the employee information.
To allow PayClock automatic access, setup the following in QuickBooks
Note: Before you can do this, the PayClock application must be in the Integrated Application list.
From the QuickBooks Edit menu, select Preferences, and then select Integrated Applications.
Click the Company preferences tab and make sure that the "Don't allow any applications to access this
company file" and "Notify the user before running any applications whose certificate has expired"
check boxes are not checked.
Select PayClock and click Properties.
Check "Allow this application to access this company file."
Uncheck "Prompt before Allowing Access."
Check "Allow this application to log in automatically."
If your company has multiple users, select a user for the application to log in as. The user selected must
have a minimum of “Full Access” permissions in Time Tracking and Payroll.
Click OK to save your changes and close the PayClock Properties window.
Click OK to save your changes and close the Preferences window.
!! Important !!
You must have the “Use time data to create paychecks” option selected on each employee’s Payroll
Info tab in QuickBooks to be able to import payroll data from PayClock.
PayClock EZ Guide
Page 23
Page 24
PayClock EZ Guide
Appendix B
Get Help
If you need help using PayClock, there are several ways to find answers to your questions: 1)
consult the on-line help in your software, 2) check the Troubleshooting section in this chapter or 3)
contact Lathem’s technical support group.
To reach Lathem technical support group through the internet, go to www.lathem.com and click on
the link to Technical Support.
Use On-line Help
To access the help main screen, choose Contents from the Help menu.
For help on a specific topic, click the Help button in the current section. This brings up the help
for the section that now displays on your screen.
You can also print out the on-line help as a user’s guide. When in help, click the User’s Guide
button, and then click Print. The on-line User’s Guide provides complete and detailed information
for using PayClock EZ.
PayClock EZ Guide
Page 25
Appendix C
Troubleshooting
Hardware
Description
Solution
The clock is making a
“chirping” sound
Your optional AA batteries may be low. Swipe the View Clock
Status badge to check the battery status. Replace the batteries;
Or
The clock’s memory is full. Swipe the View Clock Status badge to
check the memory percent full level. Poll the clock in EZ to free up
memory.
Make sure you swiped the badge correctly. See the section on Using
the Clock;
Or
This badge was exposed to something magnetic. Replace this badge
with a new one.
When I swipe a badge, it
does not record and the
clock does not signal any
errors
Software
Description
Solution
My software did not
Auto-Detect the COM
port
To find the COM port that your clock is plugged into, check the
COM port at the back of your computer to see if it is labeled. If not,
try each setting in the software under the Terminal tab at the System
icon.
Once you have chosen your baud rate and COM port setting, click
the Test Clock button to make sure your settings are correct (The
baud rate must be 9600 at the terminal and in the software for this
feature to work.)
To find out the baud rate setting at the clock, swipe the View Clock
Status badge. Choose the same setting in the software under the
Terminal tab at the System icon.
Disable any communication programs that may be running on your
computer. Programs to communicate with other devices such as
Palm Pilots may interfere with Pay Clock.
Page 26
PayClock EZ Guide
In PayClock, the screen
looks jumbled, especially
at the Timecard icon
You may need to change your display settings in Windows to Small
Fonts;
Or
When I click the
Timecard icon, I can see
the schedule bar, but no
lines are visible in the
timeline
A punch looks dimmed in
the schedule bar at the
Timecard icon, even after
I re-added the punch
Some of my graphic
colors in the on-line help
look distorted
If you use the Active Desktop (a feature of Internet Explorer) with
Windows, try turning it off.
You probably need to change the colors of your graphic lines. See
the readme.txt file located in your PayClock program folder for
instructions on changing these colors;
Or
You can change your Windows system appearance to a different
color scheme.
If you re-add that same punch, it stays dimmed in the schedule bar
but displays in the timecard table. Note that when you delete a
punch that was punched at the clock, it always dims on the schedule
bar. This keeps an audit trail.
If you have a custom bitmap attached as wallpaper to your Windows
desktop, try removing it.
PayClock EZ Guide
Page 27
Appendix D
Support Information
Lathem offers technical support on a per incident basis. Calls after the first initial call for support
are chargeable per incident. Support Agreements are available that enable you to unlimited
technical support, no charge upgrades and next day shipment of replacement hardware depending
on the Agreement selected. See the Support Agreement section for more information.
When calling Lathem for technical support, please have the software version number, serial
number, and support agreement number or credit card number if not covered by a support
agreement and details of the problem ready to give to the support agent.
Support Agreements
Lathem offers a hassle-free support agreement for your peace of mind. You can call our sales
department for more details and pricing on this support plan.
With the Support Plan
Unlimited telephone support
Free software updates and version upgrades
We send you an exchange clock next day
shipping if yours goes down or is damaged
Repairs on faulty parts and workmanship
Without the Support Plan
Calls after the first initial call after purchase
are billed for each incident
You must purchase any software upgrades
You must send in your clock for repair
After the standard warranty period, charges
apply for repairs to damaged or defective parts
Lathem Time Company
200 Selig Drive, SW, Atlanta, GA 30336
Phone: 404-691-0405 Fax: 404-696-6048
www.lathem.com
Page 28
PayClock EZ Guide
Appendix E
Warranty Information
Limited One-Year Warranty (Hardware)
Lathem warrants the model PC100 hardware product against defects in material and workmanship for a
period of one year from date of original purchase. The conditions of this warranty and the extent of the
responsibility of Lathem Time Corporation (“Lathem”) under this warranty are listed below.
1.
This warranty will become void when service performed by anyone other than an approved Lathem
warranty service dealer results in damage to the product.
2.
This warranty does not apply to any product which has been subject to abuse, neglect, or accident,
or which has had the serial number altered or removed, or which has been connected, installed,
adjusted, or repaired other than in accordance with instructions furnished by Lathem.
3.
This warranty does not cover dealer labor cost for removing and reinstalling the machine for
repair, or any expendable parts that are readily replaced due to normal use.
4.
The sole responsibility of Lathem under this warranty shall be limited to repair of this product, or
replacement thereof, at the sole discretion of Lathem.
5.
If it becomes necessary to send the product or any defective part to Lathem or any authorized
service dealer, the product must be shipped in its original carton or equivalent, fully insured with
shipping charges prepaid. Lathem will not assume any responsibility for any loss or damage
incurred in shipping.
6.
WARRANTY DISCLAIMER: Limitation of Liability. Except in only the limited express warranty
set forth above, there are no expressed or implied warranties of merchantability and fitness for a
particular purpose. In no event will Lathem be liable for any direct, special, or consequential
damages arising out of or in connection with the delivery, use or inability to use, or performance of
this product.
7.
Proof of date of purchase is required for warranty service on this product.
8.
This Warranty grants specific legal rights. Additional legal rights, which may vary by locale, may
also apply.
9.
Should any difficulties arise with the performance of this product during warranty, or with any
Lathem authorized service centers, contact Lathem Time at the address below.
Lathem Time Corporation
200 Selig Drive, SW, Atlanta, Georgia 30336
PayClock EZ Guide
Page 29
www.lathem.com
Limited Ninety (90) Day Warranty (Software)
LIMITED WARRANTY: Lathem warrants that for a period of ninety (90) days of normal use from the date
of original purchase, the media on which the software is recorded will be free from defects in material and
workmanship and the software will function substantially as described in the enclosed program
documentation. Except for the aforesaid warranty, all products delivered pursuant to this agreement are
delivered on an "as-is" basis and Lathem, it's dealers and distributors, expressly disclaim any and all other
warranties, express or implied, including, without limitation, implied warranties or conditions of
merchantability and fitness for a particular purpose or against infringement.
LIMITATIONS OF LIABILITY: Lathem's entire liability and your exclusive remedy for breach on the
limited ninety (90) day warranty herein provided for, shall be limited to the amount of the purchase price or
the replacement of any media or documentation not meeting with such warranty that is returned to Lathem
or one of it's authorized dealers or distributors, together with the copy of your paid receipt. This warranty
does not cover dealer labor costs in connection with on-site support. In no event will Lathem, its dealers or
distributors, be liable for loss of profits, data or information of any kind or for consequential, special,
indirect, incidental, punitive or other damages that may arise out of or in connection with the delivery, use
or performance of this product licensed hereunder. This warranty gives you specific legal rights and you
may also have other rights which vary from jurisdiction to jurisdiction.
US GOVERNMENT RESTRICTED RIGHTS: The software and all documentation thereof are provided
with Restricted Rights. Use, duplication or disclosure by the Government is subject to restrictions as set
forth in FAR 52.227-14 (June 1987) Alternate III (8) (3) (June 1987), FAR 52.227-19 (June 1987), or
DFARS 52.225-7013 (c) (1) (III) (June 1987), as applicable. Contractor/manufacturer is Lathem Time
Corporation, 200 Selig Drive, SW. Atlanta, Georgia, 30336.
GOVERNING LAW: This license Agreement shall be governed by the laws of the State of Georgia and
venue shall be in Atlanta, Ga.
Lathem Time Corporation
200 Selig Drive, SW, Atlanta, Georgia 30336
www.lathem.com
Page 2
PayClock EZ Guide
A
Add a Punch ............................................................. 16
Add an Employee ..................................................... 14
Advanced Tab........................................................... 13
C
Clock Installation ....................................................... 7
Close Icon................................................................. 17
D
Database Manager .................................................... 18
Delete an Employee.................................................. 14
E
Edit an Employee ..................................................... 14
Employees Icon ........................................................ 14
General Tab.......................................................... 14
Meals Tab............................................................. 14
Personal Tab......................................................... 14
Export Tab................................................................ 13
Export Wizards........................................................... 3
G
General Tab .................................................. 12, 13, 14
H
Hardware Installation ................................................. 7
Help On-Line............................................................ 20
I
Install the Hardware.................................................... 7
Install the Software..................................................... 5
M
Meals Tab ................................................................. 14
O
Ordering Extra Items...................................................3
Overtime Tab ............................................................13
P
Pay Class Icon...........................................................13
Advanced Tab.......................................................13
General Tab ..........................................................13
Overtime Tab........................................................13
Personal Tab .............................................................14
Poll Icon....................................................................15
Preferences Tab.........................................................12
R
Registering PayClock..................................................2
Reports Icon..............................................................17
S
Setup PayClock EZ...................................................12
Software Installation ...................................................5
Support Agreements..............................................3, 23
System Icon...............................................................12
Export Tab............................................................13
General Tab ..........................................................12
Preferences Tab ....................................................12
Terminal Tab ........................................................12
System Requirements..............................................2, 4
T
Technical Support .....................................................23
Terminal Tab.............................................................12
Timecard Icon ...........................................................16
Troubleshooting........................................................21
W
Warranty ...................................................................24