Xerox Phaser 5550 Evaluator Guide

Xerox Phaser 5550 Evaluator Guide
Phaser®
5550
tabloid-size
black-and-white
laser printer
Phaser 5550
Laser Printer
Evaluator Guide
®
About this Guide
This guide introduces you to the Xerox Phaser® 5550 laser printer, explains its key features and performance advantages,
and provides guidance throughout your printer evaluation process.
Contents
Section 1: Introducing the Xerox Phaser 5550 Laser Printer
3Product Overview
5Phaser 5550 Laser Printer Configurations
Section 2: Evaluating Laser Printers
6 Overview
7 Evaluate Deployment, Management
and Ease of Use
9 Evaluate Productivity
11 Evaluate Reliability
Section 3: Configurations, Specifications, Supplies,
Support and Additional Information Sources
12 Configuration Summary
13 Specifications
14 Supplies and Accessories
15Support and Additional Information Sources
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Xerox Phaser 5550 Evaluator Guide
Section 1: Introducing the Xerox Phaser 5550 Laser Printer
Product Overview
Productive, reliable and packed with value, the Phaser 5550 laser printer means serious business for any office with diverse
and high-volume print demands.
Powerful productivity
Get up to speed with the Phaser 5550 — the tabloid-size laser printer that delivers the
ultimate combination of peak performance and impressive print quality.
• Fast printing at up to 50 ppm — for both single-sided and two-sided printing — quickly
handles even the most demanding print workloads.
• 1200 x 1200 dpi print resolution and Xerox-exclusive EA-HG toner technology deliver
exceptional print quality without slowing down the printer’s exceptional performance.
• Complex print jobs made easy — even multipage jobs with graphics, images and charts
— thanks to a powerful 500 MHz processor.
• A first-page-out time as fast as 6.5 seconds means no waiting, even on a busy network.
• Custom media sizes plus advanced printing features, like collation, booklet making and
edge-to-edge printing, meet your complex printing needs. The available finisher adds
stapling and hole punching.
Smart, reliable operation
The Phaser 5550 laser printer comes loaded with cutting-edge intelligence features that
simplify installation and everyday use. And with highly durable components throughout,
count on total reliability day after productive day.
• Easily output heavy print volumes thanks to a robust duty cycle of 300,000 pages
per month.
• Xerox Installer automatically installs and configures your printer for easy network
connection, getting you up and running in minutes.
• Private data stays secure thanks to built-in support for 802.1x and IPv6, the latest
network security protocols.
• Network printing is easier than ever to manage. Helpful features like CentreWare IS
Embedded Web Server let users manage the device from their computers, and Email
Alerts notify administrators of common occurrences, such as low toner levels, before
they impact productivity.
• PhaserSMART® online troubleshooting provides 24/7 access to the online Xerox
Knowledge Base, delivering fast solutions so you get back to work quickly. Plus,
PrintingScout® notification delivers instant pop-up messages right to your desktop
if issues arise.
Xerox Phaser 5550 Evaluator Guide
3
Value throughout
It’s simple: The Phaser 5550 laser printer delivers more for the money than any other
printer in its class, and always-low operating costs keep it truly bottom-line friendly.
• An unbeatable total cost of ownership results from the printer’s affordable purchase
price and low cost-per-page.
• Long-lasting consumables increase uptime, and separate print drum and toner
cartridge allow for optimized use of each component.
• Expect consistent, trouble-free performance from a printer that’s rated to deliver an
impressive 500,000 mean prints between failure.
• Get best-in-class value with extensive printer management tools, up to 1 GB memory,
Adobe® PostScript® 3™, and more.
• The Usage Analysis Tool and Job Accounting feature let you collect, organize and
analyze usage data for tighter cost control.
• A standard one-year warranty and the Xerox Total Satisfaction Guarantee ensure that
we stand behind our promise of outstanding reliability and performance.
Print
Phaser 5550 Quick Facts
®
•
•
•
•
Print up to 50 ppm
True 1200 x 1200 dpi
Powerful 500 MHz processor
Robust 300,000
pages/month duty cycle
• 256 MB memory,
expandable to 1 GB
• First page out time
of 6.5 seconds
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Xerox Phaser 5550 Evaluator Guide
11 x 17 in.
50
ppm
WxDxH:
5550B, N, DN:
25.2 x 20.7 x 19.6 in.
640 x 525 x 498 mm
5550DT:
25.2 x 20.7 x 30.6 in.
640 x 525 x 778 mm
Phaser 5550 DT with 1,000-sheet
feeder shown to scale
Phaser 5550 Laser Printer Configurations
Phaser 5550B
Phaser 5550N
The Phaser 5550B delivers high-speed black-and-white printing with support for tabloid-size paper.
Builds on the Phaser 5550B with the addition of:
Performance:
• Print speed of up to 50 ppm
• First-page-out-time (FPOT) as fast as 6.5 seconds
• Up to 1200 x 1200 dpi print resolution
• Two-sided output (optional)
• Page Description Language: PCL® 6/5e emulation,
Adobe® PostScript® 3™, Direct PDF (with optional
Productivity Kit)
• 500 MHz processor
• 256 MB (standard), 1 GB (maximum) memory
• USB 2.0 and Parallel connectivity
• Optional Productivity Kit includes 40 GB
Hard Drive
Controller:
• Connectivity: 10/100/1000BaseTX Ethernet
Paper Handling:
• Paper Capacity: 1,100-sheet standard capacity,
4,100-sheet maximum capacity
• Tray 1 (Multipurpose tray): 100-sheet capacity;
Custom sizes from 3.0 x 3.87 in. (106 x 148 mm)
to 8.5 x 14 in. (216 mm x 356 mm); 16 to 57 lb.
bond / 60 to 215 gsm
• Trays 2 and 3: 500-sheet capacity each; Custom
sizes from 5.5 x 7.16 in. (140 x 182 mm) to 11.7 x
17 in. (297 x 432 mm); 16 to 57 lb. bond / 60 to
215 gsm
• Trays 4 and 5 (optional): 1,000-sheet Feeder;
Custom sizes from 5.5 x 7.16 in. (140 x 182 mm)
to 11.7 x 17 in. (297 x 432 mm); 16 to 57 lb. bond
/ 60 to 215 gsm
• Tray 6 (optional): 2,000-sheet feeder; 8.5 x 11 in.
(A4); 16 to 57 lb. bond / 60 to 215 gsm
• Paper Output: 500 sheets
Print Features:
• Standard Features: Booklet Printing, Cover
Pages, Edge-To-Edge Printing, Job Completion
Notification, Job Accounting, MaiLinX Alerts,
N-Up Printing, Negative/Mirror Images, Scaling,
Separator Pages, Tray Switching, Usage Profile
Reports, Watermarks
• Advanced Features (requires optional
Productivity Kit): Secure Print, Proof Print,
Personal Print, Personal Saved, Saved Print, Hard
Disk Collation, Print With*, PDF-Direct Printing,
Extended Font/Form Storage
• Security Features: 802.1X, Front Panel Lock,
HTTPS, IPV6
Reliability:
• Duty Cycle: 300,000 pages
• Recommended Average Monthly Print
Volume: Up to 50,000 pages
• One-year on-site warranty, Xerox Total
Satisfaction Guarantee
*Not available for AppleTalk or USB
connected printers.
Phaser 5550DN
Builds on the Phaser 5550D with the addition of:
Print Performance:
• Automatic Two-Sided Output
Phaser 5550DT
Builds on the Phaser 5550DN with the addition of:
Paper Handling:
• Paper Capacity: 2,100-sheet standard capacity,
4,100-sheet maximum capacity
• Tray 1 (Multipurpose tray): 100-sheet capacity
• Trays 2 and 3: 500-sheet capacity each
• Trays 4 and 5: 500-sheet capacity each
• Tray 6 (optional): 2,000-sheet capacity
Xerox Phaser 5550 Evaluator Guide
5
Section 2: Evaluating Black-and-White Laser Printers
Overview
A workgroup printer is a resource typically shared by up to 25 networked users on a regular basis. Because it is common for a network to include multiple computer platforms, such as any of the various versions of Microsoft Windows, Mac OS, Unix, or Linux, and
because a network printer is relied upon by multiple users, it is recommended that the following criteria be used when evaluating
which printer to purchase for your office:
Deployment, Management and Ease of Use
Is the printer simple for your IT staff to deploy and manage, and will it be easy for your
employees to use?
Productivity
Can the printer keep up with the demands of your daily and monthly print volumes?
Reliability
Is the printer robust enough to handle your workload, and is it backed by quality service?
This section examines each of the above evaluation criteria in greater detail, covering the
specific features and performance attributes you should look for in a high-volume blackand-white laser printer. When the same criteria are used to evaluate every device under
consideration, you’ll see how the Phaser 5550 laser printer excels against other manufacturers’ products.
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Xerox Phaser 5550 Evaluator Guide
Evaluate Deployment, Management and Ease of Use
Deploying printers can be challenging, whether in a large organization or small office. The process includes integrating the printers
into your existing network infrastructure and deploying print drivers to users’ computers. Evaluate whether the driver deployment
process can be automated. Also, evaluate the management tools delivered with the printer, and whether they will ease the task of
managing the device. Lastly, think about ease of use. Is the device simple to operate, and will users quickly feel comfortable using it?
Are the user interfaces, both the front panel and print driver, well designed and easy to navigate?
How the Phaser 5550 laser printer exceeds the deployment requirement
Installation
Easy installation starts with unpacking the device and ends when it’s powered up and
ready for use. The Phaser 5550 laser printer is easily removed from its packaging, and the
included quick install guide helps install optional accessories, connect the printer to your
network and a power source, and power-up the device. The printer will automatically be
assigned an IP address and join the network via DHCP (other networking protocols can be
set at the front panel), and device settings such as language selection and feature setup
are completed either at the front panel or via remote management software like Xerox
CentreWare® Internet Services (CentreWare IS) or CentreWare Web.
Driver deployment
Installing print drivers onto users’ computers is a simple process. Simply insert the Phaser
5550 installation CD and follow the prompts. Or, users can enter the printer’s IP address
into any standard web browser and download and install print drivers using the Phaser
5550 CentreWare IS page. Lastly, for large, distributed environments, Xerox print drivers
can be automatically installed by IT staff using remote desktop-management software.
How the Phaser 5550 laser printer exceeds the management requirement
Xerox management software
Xerox CentreWare Web is a powerful device management solution for IT departments.
This free software eases the chore of installing, configuring, managing, monitoring and
pulling reports from SNMP-compliant networked printers and multifunction printers
throughout your enterprise — regardless of vendor. Xerox also addresses enterprise asset
management through compatibility with network management tools for Sun, Novell,
Microsoft and other environments.
The Phaser 5550 laser printer also includes CentreWare IS, an embedded web server that
allows users and IT personnel to perform detailed status checks on the system and consumables, administer system settings, and manage access and accounting controls via
any standard web browser.
CentreWare Web helps administrators
quickly install, configure and troubleshoot all networked printers and MFPs
— regardless of manufacturer.
Xerox Phaser 5550 Evaluator Guide
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Network management
The Phaser 5550 laser printer integrates into virtually any network environment. Network
configuration is simple with CentreWare Web configuration wizards, which enable remote
configuration of one or many devices, regardless of manufacturer. The Phaser 5550 laser
printer supports many common network protocols (including TCP/IP [IPv4, IPv6, DNS/
WINS], SNMP, Novel IP, Ethertalk, IPP, SLP, TFTP, Port 9100, LPR, FTP and WSD) and
integrates with network management applications via CentreWare plug-ins (for
Unicenter® TNG®, Tivoli®, Netware® and HP® OpenView®).
Xerox office services
Lastly, Xerox offers a host of productivity-enhancement services for managing an office’s
document output and asset infrastructure. Such services deliver measurable business
results by leveraging a powerful set of office technologies, business processes, methodologies and software tools to reduce costs and improve productivity. These offerings are
summarized in Section 3 of this guide.
How the Phaser 5550 laser printer exceeds the ease-of-use requirement
Front panel interface
The Phaser 5550 laser printer features a large, high-contrast, front-panel display that is
simple, well-organized and backlit for comfortable viewing. The front panel offers menubased navigation features and information, with options such as walk-up features, paper
tray setup, printer setup, troubleshooting and shutdown.
The front panel is also a valuable resource for help topics. Pressing the “?” button activates a contextual help message that explains whatever menu function or message is
currently displayed. Further, if the Phaser 5550 laser printer requires attention, the front
panel will display easy-to-follow instructions regarding what steps should be taken to get
the printer back up and printing.
Bi-directional print drivers
The Phaser 5550 laser printer includes print drivers for Adobe® PostScript® 3™ and PCL®
6/5e emulations. Organized by tabs, the print drivers make job programming easy and
intuitive. The most commonly used features are located on the default tab, with advanced
features easily accessible when programming more complex jobs. The print drivers also
provide bidirectional information such as system status, consumable status, job status,
currently loaded paper sizes, installed options and more.
Replacing consumables
Commonly replaced consumables, such as the toner cartridge and maintenance kit,
are easily accessed via the front of the Phaser 5550 laser printer — no need to pull the
printer out of its location, or turn it around, when periodic replacement of consumables
is required.
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Xerox Phaser 5550 Evaluator Guide
Bi-directional print drivers allow
for easy job programming right
at the user’s desktop.
Evaluate Productivity
Productivity is a critical consideration when evaluating department-class printers, such as the Phaser 5550 laser printer. Does the
printer deliver the level of performance required to support the workload of larger groups of users? Does it produce sufficient print
quality? Can the printer be expanded to meet a workgroup’s evolving needs, and does it offer the media flexibility to support a
variety of jobs?
How the Phaser 5550 exceeds the productivity requirement
Printing performance
Even the heaviest workloads are handled with ease by the Phaser 5550 laser printer. The
powerful 500 MHz processor can receive a rapid succession of simple and complex print
jobs while maintaining all-day productivity.
Plus, whether printing single- or double-sided documents, the Phaser 5550 maintains its
print speed of up to 50 ppm.
For average print jobs of three pages or less, the most important specification is firstpage-out time, and the Phaser 5550 laser printer delivers in as few as 6.5 seconds.
Print quality
The Phaser 5550 delivers true 1200 x 1200 dpi print resolution, producing outstanding print quality without compromising the printer’s top-rated speed. Whether printing
spreadsheets, presentations or customer collaterals, the Phaser 5550 laser printer delivers
truly impressive results. Plus, Xerox Emulsion Aggregate High Grade (EA-HG) toner —
chemically grown to produce smaller, more uniformly sized particles — delivers excellent
shadowing and outstanding fine-line detail.
Expandability
Numerous accessories are available to tailor-fit the Phaser 5550 laser printer to your
environment. For those users who print a high volume of large, complex files, controller
memory can be expanded to a maximum of 1 GB with 256 or 512 MB upgrades. Plus, a
40 GB hard disk can be added for additional security features or the ability to store forms
in the printer for easy reprinting.
For workgroups of 10 or more users, consider increasing paper capacity by including an
additional 1,000-sheet feeder. If that isn’t enough, a 2,000-sheet feeder can be added,
boosting total paper capacity to 4,000 sheets.
A finisher may be necessary to support a workgroup that regularly produces multiple sets
of large documents. The Phaser 5550 laser printer offers a finisher that offset stacks up to
3,500 sheets for easy retrieval, with optional hole-punching and stapling.
Phaser 5550/DT laser printer shown
with optional 2,000-sheet feeder and
3,500-sheet finisher.
Xerox Phaser 5550 Evaluator Guide
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Media support
The WorkCentre 5550 laser printer offers scalable paper capacity to handle the diverse
needs of offices of all sizes. Paper capacity starts at 1,100 sheets, with an optional maximum capacity of 4,100 sheets.
Paper capacity and media support offered by the WorkCentre 5550 laser printer include:
Standard trays:
–– Tray 1 (Multipurpose tray): Up to 100 sheets; custom sizes from 3.0 x 3.87 in. (106 x
148 mm) to 8.5 x 14 in. (216 mm x 356 mm); 16 to 57 lb. bond / 60 to 215 gsm
–– Trays 2 and 3: Up to 500 sheets each; custom sizes from 5.5 x 7.16 in. (140 x 182
mm) to 11.7 x 17 in. (297 x 432 mm); 16 to 57 lb. bond / 60 to 215 gsm
Optional trays:
–– Trays 4 and 5: Up to 500 sheets each; custom sizes from 5.5 x 7.16 in. (140 x 182
mm) to 11.7 x 17 in. (297 x 432 mm); 16 to 57 lb. bond / 60 to 215 gsm
–– Tray 6: Up to 2,000 sheets; 8.5 x 11 in. (A4); 16 to 57 lb. bond / 60 to 215 gsm
–– Envelope Tray: Capacity depends on envelope size; custom sizes from 3.87 x 5.82
(89 x 148 mm) to 6.38 x 9.5 in. (162 x 241 mm)
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Xerox Phaser 5550 Evaluator Guide
Evaluate Reliability
Office productivity is tied directly to the reliability of the devices upon which users depend. Consider whether the printer helps
proactively avoid disruptions in operations. If a disruption occurs, will the printer help users diagnose and address the issue?
How the Phaser 5550 exceeds the reliability requirement
Day-to-day operation
With a rated duty cycle of up to 300,000 pages* per month, the Phaser 5550 laser printer
is adept at handling normal daily workloads as well as the heaviest peak-period workloads. The Phaser 5550 laser printer also helps avoid interruptions thanks to its standard
1,100-sheet paper capacity, and the ability to increase paper capacity to 4,100 sheets.
Plus, proactive reporting of current toner levels ensures you’ll have replacement cartridges
on hand when you need them.
*Print volume uniformly distributed over 30 days.
Troubleshooting
The Phaser 5550 laser printer helps users avoid unnecessary downtime and backups at
the device. If the printer requires intervention during a print job, Xerox PrintingScout®
notification will alert the user at his or her desk with specific instructions for how to get
the printer back up and running. Clicking on the PrintingScout notification will provide
graphical instructions as to what action the printer requires, and similar graphical instructions will be available at the printer’s front panel as well.
Automated support
The Phaser 5550 laser printer includes the Xerox-exclusive PhaserSMART® utility, an
automated, internet-based support and service delivery tool. PhaserSMART leverages
information from your printer to diagnose and deliver self-support solutions. Available
24 hours a day, seven days a week, PhaserSMART is only a mouse-click away.
Service/support
Building on the reliability engineered into the Phaser 5550 laser printer, Xerox has implemented a sophisticated service-delivery network capable of maintaining your equipment,
addressing issues, and training IT staff and users on how to get the most out of your
Xerox purchase.
PhaserSMART® online troubleshooting provides 24/7 access to
the online Xerox Knowledge Base,
delivering fast solutions so users
get back to work quickly.
Xerox Phaser 5550 Evaluator Guide
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Section 3: Configurations, Specifications, Supplies, Support and
Additional Information Sources
Configuration Summary
The following sections provide details about the various Phaser 5550 configurations, available options and supplies, and more helpful
information.
5550B
5550N
Speed
Duty Cycle
Paper Handling
Paper input
5550DN
Up to 50 ppm (letter)
5550DT
Up to 50 ppm one-sided, 50 ppm two-sided (letter)
Up to 300,000 pages / month
Standard
Tray 1 (MPT): 100 sheets; Custom sizes: 3.5 x 3.87 to 11.7 x 17 in. / 89 x 98 mm to 297 x 432 mm
Tray 2: 500 sheets; Custom sizes: 5.5 x 7.16 to 11.7 x 17 in. / 140 x 182 mm to 297 x 432 mm
Tray 3: 500 sheets; Custom sizes: 5.5 x 7.16 to 11.7 x 17 in. / 140 x 182 mm to 297 x 432 mm
Optional
Tray 4-5: 1,000 sheet Feeder; Custom sizes: 5.5 x 7.16 to 11.7 x 17 in. / 140 x 182 mm to 297 x 432 mm
Standard
Tray 6: 2,000 sheet Feeder; Sizes: 8.5 x 11 in. / A4
Envelope Tray: Custom sizes: 3.87 x 5.82 to 6.38 x 9.5 in. / 98 x 148 mm to 162 x 241 mm
Paper output
Standard
500 sheets
Optional
Stacker: 3,000-sheet stacker with 500-sheet top tray
Finisher: 3,000-sheet stacker with 500-sheet top tray, 50-sheet multi-position stapling and 3 or 2/4 hole-punch
Automatic two-sided printing
Optional
Print
Standard
First-page-out-time
As fast as 6.5 seconds
Resolution (max)
True 1200 x 1200 dpi
Processor
500 MHz
Memory (std / max)
256 MB / 1 GB
Connectivity
Parallel, USB 2.0
Print features
Standard
Smart Trays, Booklet printing, Edge-to-edge printing, Negative image, Mirror image, Scaling, Watermarks,
Auto fit, Custom-size pages, Covers, Separation pages, RAM collation, N-up, Job completion notification
NA
Optional
Warranty
12
10/100/1000 Base-T Ethernet, Parallel, USB 2.0
Adobe® PostScript® 3™, PCL® 6 / PCL® 5e emulation, Direct PDF (with 512 MB memory and optional hard drive)
Page description languages
Xerox Phaser 5550 Evaluator Guide
Remote printing, Job accounting
Productivity Kit (includes 40 GB Hard Drive) enables Secure/Proof/Personal/Saved Print, Hard disk collation,
Print With, PDF-direct printing, Extended font/form storage
One-year on-site warranty, Xerox Total Satisfaction Guarantee
Specifications
Specifications
Device Management
Xerox CentreWare® IS Embedded Web Server, Xerox CentreWare Web, Xerox NDPS Gateway, Xerox Usage Analysis Tool, PrintingScout® Alert Notification, MaiLinX
Email Alerts, PhaserSMART® (not available on non-networked configuration)
Print Driver Support
Apple: Mac OS® X 10.3 and higher
Linux: Red Hat® Fedora™ Core 5, SUSE 10.0
Microsoft: Windows® 2000/XP/2003 Server, Vista
Novell: Netware® 5.x/6.5 (NDPS only)
Unix: HP-UX 11.0/11i, IBM AIX® 5.1, Sun Microsystems Solaris™ 9/10
Xerox: Walk-Up® Printer Drivers (with Windows 2000 or higher)
Protocol Support
Connectivity: USB 2.0, IEEE 1394 Parallel, 10/100BaseTX Ethernet (N, DN, and DT configurations)
Network: EtherTalk, HTTP, HTTPs, SNMP v.1/2/3, TCP/IP (IPv4, IPv6, DNS/WINS), IPP, SLP, TFTP, Port 9100, LPR, FTP, WSD
Management: Auto IP, DHCP, SNMP v.1/2/3
Page Description Languages: Adobe® PostScript® 3™, PCL® 6 / PCL® 5e emulation, Direct PDF
Media Handling
Paper Capacity
Tray 1 (MPT): Up to 100 sheets
Trays 2 and 3: Up to 500 sheets each
Trays 4 - 5 (optional): 1,000-sheet feeder
Tray 6 (optional): 2000-sheet feeder
Media Weight
Trays 1, 3-6: 16-40 lb. bond, 50-80 lb. cover / 60-215 gsm
Tray 2: 16-28 lb. bond, 22-39 lb. cover / 60-105 gsm
Two-Sided Output: 16-43 lb. bond / 60-163 gsm
Media Size
Tray 1 (MPT): Custom sizes from 3.5 x 3.87 to 11.7 x 17 in. (89 x 98 to 297 x 432 mm)
Trays 2 and 3: Custom sizes from 5.5 x 7.16 to 11.7 x 17 in. (140 x 182 to 297 x 432 mm)
Trays 4 and 5 (optional): Custom sizes from 5.5 x 7.16 to 11.7 x 17 in. (140 x 182 to 297 x 432 mm)
Tray 6 (optional): 8.5 x 11 in. (A4)
Envelope Tray (optional): 3.87 x 5.82 to 6.38 x 9.5 in. (98 x 148 to 162 x 241 mm)
Operating
Environment
Temperature: 41° to 90° F (5° to 32° C)
Relative Humidity: 15% to 85%
Sound Pressure: Printing: 54 dB(A), Standby: 22 dB(A)
Sound Power: Printing: 7.19 B, Standby: 5.0 B
Warm-Up Time (from power save): As fast as 37 seconds
FPOT (from power save): 45 seconds
Electrical
Power: 110-127 VAC, 50/60 Hz or 220-240 VAC, 50/60 Hz
Power Consumption: Printing: 900 W, Standby: 105 W, Power Save: 11 W
ENERGY STAR: Qualified (DN and DT configurations)
Dimensions
Width x Depth x Height, Weight
Phaser 5550B / N / DN: 25.2 x 20.7 x 19.6 in. (640 x 525 x 498 mm), 97.2 lb. (44.1 kg)
Phaser 5550DT: 25.2 x 20.7 x 30.6 in. (640 x 525 x 778 mm), 141 lb. (64 kg)
Duplex Unit: 2.52 x 18 x 8.3 in. (64 x 458 x 211 mm), 4 lb. (1.8 kg)
1000-Sheet Feeder: 21.3 x 20.5 x 11 in. (540 x 520 x 280 mm), 50.7 lb. (23 kg)
2000-Sheet Feeder: 15.2 x 23.6 x 14.3 in. (385.5 x 600 x 363 mm), 62 lb. (28 kg)
3500-Sheet Finisher: 29 x 25.6 x 41.3 (740 x 650 x 1050 mm), 108 lb. (49 kg)
Certifications
Listed to UL 60950-1/CSA 60950-1-03, 1st Edition, FDA/CDRH – Class 1 Laser Product, FCC Part 15, Class A, Canada ICES-033 Class A, CE marked, Low Voltage
Directive 73/23/EEC, EN 60950-1, 1st Edition, EN 60825-1 – Class 1 Laser Product, EMC Directive 89/336/EEC, EN 55022, Class A, EN 55024, RoHS Directive
2002/95/EC, WEEE Directive 2002/96/EC
Xerox Phaser 5550 Evaluator Guide
13
Supplies and Accessories
Description
Supplies and Routine
Maintenance Items
Accessories
Details
Toner Cartridge
Average 35,000 standard pages1
106R01294
Drum Cartridge
Approximately 60,000 pages
113R00670
Maintenance Kit (110V)
Approximately 300,000 pages
109R00731
Staple Pack
Qty. 15,000
008R12941
256 MB Phaser memory upgrade
Increases device memory
097S03743
512 MB Phaser memory upgrade
Increases device memory
097S03635
Productivity Kit
Includes Hard Drive (40 GB)
097S03878
Phaser 5550 B to N Upgrade Kit
Adds 10/100/1000 Ethernet connectivity
097S03879
32 MB Flash memory
DIMM for SAP and fonts/forms/macros
097S03880
Duplex Unit
Adds automatic two-sided printing
097S03220
Envelope tray
Prints envelopes from paper trays
097S03286
1,000-sheet feeder
Adds trays 4 and 5
097S03716
2,000-sheet feeder
Adds tray 6
097S03717
3,500-sheet stacker
Includes Job Offset
097S03719
With stapling and 3-hole punching
097S03282
Wireless Network Adapter
110V
097S03740
Wireless Network Adapter
220V
097S03741
1
2
3,500-sheet finisher
3
3
Extended Service
Agreements
Annual On-Site Service Agreement
E5550SA
2 Years Additional (total of 3 years)4
E5550S3
3 Years Additional (total of 4 years)4
E5550S4
Declared Yield in accordance with ISO/IEC 19752. Yield will vary based on image, area coverage and print mode.
Declared Yield based on an average job size of 3 pages letter/A4 size. Yield will vary based on job run length, media size and orientation.
Declared Yield based on letter/A4-size 20 lb. (75 gsm) pages. Yield will vary based on media type, size, weight, orientation and usage patterns.
4
Available for purchase during first 90 days of ownership.
1
2
3
14
Part Number
Xerox Phaser 5550 Evaluator Guide
Support and Additional Information Sources
Unrivaled Service
and Support
Behind every Xerox product is a large network of customer support that’s unrivaled
in the industry and available when you
need it. Xerox service professionals use
leading-edge technologies to keep you up
and running. They’re even linked to the
engineers who designed your product, so
you can be confident when you choose
Xerox. And Genuine XEROX® supplies are
always readily available.
Total Satisfaction
Guaranteed
The exclusive Xerox Total Satisfaction
Guarantee, recognized as unique in the
industry, covers every Phaser device that
has been continuously maintained by
Xerox or its authorized representatives
under a Xerox express warranty or Xerox
maintenance agreement. You decide when
you’re satisfied.
Xerox Office Services Support
Asset Management Services
• Asset Optimization and Tracking —
Process and tools to optimize an enterprise’s office output infrastructure and
reduce
• Overall costs
• Break-Fix Management — Single point
of ownership and management for
break-fix service for all brands of office
output devices
• Supplies Management — Process and
tools to procure, monitor and replenish all document-related supplies
proactively
Imaging and Output
Management Services
• Output Management — Single
point of management of office
output from all output devices,
regardless of manufacturer
• Image Capture and Workflow —
Cost-efficient solutions for capturing,
managing, retrieving and distributing
information into digital repositories
Support Services
• Technology Procurement and
Deployment — A creative and flexible
end-to-end print/computer product
acquisition solution that uses a singlepoint-of-contact model while lowering
the total cost of acquisition
• Help Desk Services — A broad range of
enterprise services managed through a
centralized single point of contact and
delivered through an on-site or off-site
model
• End User Services — Microsoft software
implementation, IT project consulting,
and customer education
Access Managed Services
• Student and Library Patron Access —
Custom designed and implemented
customer-managed solutions for
student and library patron print
access management
Additional Information
Sources
What’s in the box:
• Printer
• Toner cartridge (35,000 print capacity)
• Drum cartridge (60,000 print capacity)
• World kit (includes Software and
documentation CD, Registration card,
Warranty booklet)
• Power Cord
Phaser 5550 Front Panel
• The front panel offers tools and information pages to help with machine
setup, feature selections, operational
problems, media feed and supply issues.
On the web
Visit www.xerox.com/office for:
• Product, supplies and support
information
• Downloading drivers
• Finding your local Xerox sales
representative
• Online documentation
Visit www.xerox.com/office/support for:
Support and service information, including
the same troubleshooting Knowledge Base
used by Xerox Customer Support staff to
provide the latest technical information on:
• Application issues
• Errors
• Print-quality issues
• Troubleshooting
Xerox Phaser 5550 Evaluator Guide
15
Questions? Comments? Problems?
If for any reason you need to contact your Xerox sales representative, please call
1-877-362-6567, or visit us on the web at www.xerox.com/office.
© 2009 Xerox Corporation. All rights reserved. XEROX®, CentreWare®, Phaser®, PhaserSMART®, PrintingScout® and the sphere of connectivity design are trademarks of Xerox Corporation in the U.S. and/or other countries. ENERGY STAR® is a U.S. registered mark.
As an ENERGY STAR® Partner, Xerox Corporation has determined that these products meet the ENERGY STAR® guidelines for energy efficiency (5550DN/DT). All other trademarks are the property of their respective manufacturers. Product information and/or specifications are
subject to change without notice. 3/09 610P729652C
55AEG-01UD
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