Yak Detailed Smart RG VDSL Modem Guide

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Yak Detailed Smart RG VDSL Modem Guide | Manualzz

Installation

Front Panel

Access Control

Wi-Fi Setup

Bridge Mode

PPPoE Mode

Port Forwarding

Static IP Reservation

Troubleshooting

Support

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17

26

32

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3

4

7

37

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1. Turn the power off for any devices that will be attached to the Yak modem.

2. Connect the DSL line to the DSL jack using the provided grey RJ11

(telephone) cable. The DSL WAN line connection is configured for connection by default.

3. Connect the PC, hub, or switch to the LAN ports. (A straight-through yellow Ethernet cable (provided), or a crossover cable can be used.)

The modem automatically determines the type of signal required.

4. Attach the power adapter. (The supplied power adapter may look different than the one illustrated here.)

5. Turn on the modem and any devices attached to it.

6. If one desires to use Yak High Speed Internet on wireless devices, such as smartphones, or tablets, please see the

Wi-Fi Setup section in this

guide for instructions. The modem is configured by default to communicate with devices on the LAN ports.

7. Wait five to ten minutes for these three LED lights to turn on: Power,

DSL and Internet. Once lit, the Yak High Speed Internet service is available for use.

NOTE: Slots and openings in the unit are provided for ventilation. To ensure reliable operation of the product, and to protect it from overheating, these slots and openings must not be blocked, or covered.

This unit is also certified to operate effectively under the following conditions:

0 to 55 degrees C (Standard Operating)

20 to 70 degree C (Non-operating)

Safety instructions and more information can be found on: www.smartrg.com

(Products > VDSL2 > SR505N)

DSL Line LAN

Switch

Power

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Power ON: Power is on

OFF: Power is off

LAN1 to LAN4 ON: LAN link is active

WLAN

DSL

Internet

OFF: No LAN link

BLINKING: Data transfer on LAN port

ON: Wireless LAN enabled

OFF: Wireless LAN disabled

BLINKING: Data transfer over Wi-Fi interface

ON: DSL link established and active

OFF: No link

BLINKING: Training mode (establishing link)

ON: Internet link established and active

OFF: No Internet connection

RED: PPP authentication failure

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Access Control allows one to change the password to restrict access to the modem’s user interface. When the modem is first received from

Yak, it will already have a user name and password set. The default user name is “admin”, and the default password is “admin”, plus the last three digits of the modem’s serial number.

(Example: admin123.)

1. Access the modem at the gateway address:

http://192.168.1.1

2. Click on Manage gateway (advanced) in the upper right corner of the splash screen. When prompted, enter one’s user name and current password.

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3. The screen will change to the main page,

Device Info. In the menu on the left, click on

Management, then Access Control, and finally,

Passwords.

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4. The screen will change to the Access Control -

Passwords page. Enter the required information:

User Name: The default is “admin.

Old Password: Current password. (The default is “admin”, plus the last three digits of the modem’s serial number. (Example: admin123.))

New Password: Desired password.

Confirm Password: Desired password, again.

5. Save changes by clicking Apply/Save.

This concludes the Access Control setup.

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Wi-Fi Setup allows one to specify wireless connection protocols for the modem.

1. Access the modem at the gateway address:

http://192.168.1.1

2. Click on Manage gateway (advanced) in the upper right corner of the splash screen. When prompted, enter one’s user name and password.

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3. The screen will change to the main page,

Device Info. In the menu on the left, click on

Wireless, then Basic.

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4. The screen will change to the Wireless – Basic page. Make sure the Enable Wireless box is checked. (Unchecking the box will disable wireless.)

5. Enter the SSID, an alphanumeric of one’s choosing. This is the name wireless devices will use to connect to the modem.

6. Saves changes by clicking Apply/Save.

Continued on the next page.

Note:

Hide Access Point

Checking this box will prevent the SSID name from displaying in a local Wi-Fi search.

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7. In the menu under Wireless, click on Security.

The screen will change to the Wireless –

Security page.

8. The SSID should already be selected. If this is not the case, choose it in the drop down menu beside Select SSID.

9. Set the Network Authentication to Mixed

WPA2/WPA-PSK.

10. Beside WPA/WAPI passphrase, enter a password for wireless devices to use.

11. Underneath WPA/WAPI passphrase, uncheck the box beside Use base MAC address as

WPA/WAPI passphrase.

12. Save changes by clicking Apply/Save.

This concludes the Wi-Fi setup.

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Bridge Mode is only required if one chooses to use their own router instead of the one built into the modem.

1. Access the modem at the gateway address:

http://192.168.1.1

2. Click on Manage gateway (advanced) in the upper right corner of the splash screen. When prompted, enter one’s user name and password.

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3. The screen will change to the main page,

Device Info. In the menu on the left, click on

Advanced Setup, then WAN Service.

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4. The screen will change to the Wide Area

Network (WAN) Service Setup page. The modem cannot be set to Bridge Mode until the current WAN service is removed. Check the box in the Remove column, then click the

Remove button.

5. The list will now be empty. Setting up Bridge

Mode can begin by clicking the Add button.

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6. The screen will change to the WAN Service

Interface Configuration page. There will be only one menu choice: ptm0/(0_1_1). Select it and click Next.

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7. The screen will change to the WAN Service

Configuration page. Under Select WAN service type, click on the Bridging button.

8. The field beside Enter Service Description will populate with br_0_1_1. This can be left alone.

9. Enter the following information:

Enter 802.1P Priority: Set the value to 0.

Enter 802.1Q VLAN ID: Set the value to 35.

10. Click the Next button to continue.

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11. The screen will change to the WAN Setup –

Summary page.

12. Save changes by clicking Apply/Save.

13. The screen will return to the Wide Area

Network (WAN) Service Setup page.

14. Confirm that Bridge Mode is now set by what appears in the Type column.

This concludes the Bridge Mode setup.

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PPPoE Mode is only required if one has set their modem to Bridge Mode, but wishes to return it to a regular modem setup. When the modem is first received from Yak, it will already have been set to

PPPoE Mode.

1. Access the modem at the gateway address:

http://192.168.1.1

2. Click on Manage gateway (advanced) in the upper right corner of the splash screen. When prompted, enter one’s user name and password.

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3. The screen will change to the main page,

Device Info. In the menu on the left, click on

Advanced Setup, then WAN Service.

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4. The screen will change to the Wide Area

Network (WAN) Service Setup page. The modem cannot be set to PPPoE Mode until the current WAN service is removed. Check the box in the Remove column, then click the

Remove button.

5. The list will now be empty. Setting up PPPoE

Mode can begin by clicking the Add button.

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6. The screen will change to the WAN Service

Interface Configuration page. There will be only one menu choice: ptm0/(0_1_1). Select it and click Next.

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7. The screen will change to the WAN Service

Configuration page. Under Select WAN service type, click on the PPP over Ethernet

(PPPoE) button.

8. The field beside Enter Service Description will populate with pppoe_0_1_1. This can be left alone.

9. Enter the following information:

Enter 802.1P Priority: Set the value to 0.

Enter 802.1Q VLAN ID: Set the value to 35.

10. Click the Next button to continue.

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11. The screen will change to the PPP user name and Password page. Enter the required information:

PPP user name: Enter one’s Yak High Speed account user name.

(Example: [email protected].)

PPP Password: Enter one’s Yak High Speed password.

(Example: 87654321.)

12. Leave the other fields at their default values, then click the Next button to continue.

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13. The screen will change to the Routing –

Default Gateway page. Leave everything to its default setting and click Next.

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14. The screen will change to the DNS Server

Configuration page. Leave everything to its default setting and click Next.

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15. The screen will change to the WAN Setup –

Summary page. Review to ensure PPPoE mode has been set.

16. Save changes by clicking Apply/Save.

This concludes the PPPoE Mode setup.

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Port Forwarding is used to enable openings in the firewall to allow programs to communicate through a network.

1. Access the modem at the gateway address:

http://192.168.1.1

2. Click on Manage gateway (advanced) in the upper right corner of the splash screen. When prompted, enter one’s user name and password.

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3. The screen will change to the main page,

Device Info. In the menu on the left, click on

Advanced Setup, then NAT, and finally, Virtual

Servers.

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4. The screen will change to the NAT – Virtual

Servers Setup page. Click the Add button to begin setup.

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5. The screen will change to the NAT – Virtual

Servers page. There are many pre-built specifications for the more common services that will fill in details automatically. If the one being used is not listed, it will have to be created manually.

6. If the service is listed, select it and click

Apply/Save.

Continue on page 31

.

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Custom Service Setup

7. If the service is not listed, type a name for the service beside Custom Service. In the example on the right is Yak Digital Home Phone.

8. Enter the Server IP Address, the address to forward the ports to. (In the Yak Digital Home

Phone example, it is the IP address given to the ATA by the modem.)

9. Enter the port ranges required into the

External and Internal Port Start and Port End fields. In the example for Yak Digital Home

Phone, it requires port ranges 5060-5061 and

20000-40000 to be opened, entered as:

External/Internal Port Start: 5060

External/Internal Port End: 5061

External/Internal Port Start: 20000

External/Internal Port End: 40000

10. Set the Protocol to TCP, UDP, or TCP/UDP.

(Yak Digital Home Phone uses TCP/UDP).

11. Save changes by clicking Apply/Save.

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12. The screen will return to the NAT – Virtual

Servers Setup page, where the new service will be listed.

This concludes the Port Forwarding setup.

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Static IP Reservation is used to establish a permanent IP address for a device on a network.

If Port Forwarding was setup, the IP address used for the service will need to be designated here.

1. Access the modem at the gateway address:

http://192.168.1.1

2. Click on Manage gateway (advanced) in the upper right corner of the splash screen. When prompted, enter one’s user name and password.

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3. The screen will change to the main page,

Device Info. In the menu on the left, click on

Advanced Setup, then LAN.

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4. The screen will change to the Local Area

Network (LAN) Setup page. Leave the default settings and click on the Add Entries button.

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5. The screen will change to the DHCP Static IP

Lease page. Enter the required details:

MAC Address: Example: AB:CD:EF:12:34:56

IP Address: Example: 192.168.1.125

6. Save changes by clicking Apply/Save.

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7. The screen will return to the Local Area

Network (LAN) Setup page. Listed underneath

Static IP Lease List will be the details of the device that was added. If more devices need to be added, another entry will be required for each.

This concludes the Static IP Reservation setup.

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Modem Not Connecting To Internet

The modem’s Power, DSL and Internet lights should be solid. If the DSL light is flashing, the modem is trying to connect to the DSLAM for

Internet Access, but this should take less than thirty seconds. If the modem DSL light continues to flash for several minutes, try these steps:

1. Confirm that the DSL telephone cable is directly connected to the phone jack. (No splitters, or filters.) The DSL telephone cable should also not be longer than six feet (nine meters).

2. The Yak Modem has a built in router, but if there is a separate router being used, try connecting the computer directly to the modem. If this works, the issue may lie with the separate router.

3. If the DSL line runs over the same line as voice service, test to see if it is a faulty DSL filter.

Unplug any filters and test the modem again.

If it works, a filter may need to be replaced. If it does not, test the line for noise, or static, while the modem is OFF. If there is, it may be necessary to contact one’s local service provider for repair.

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4. Power cycle the modem by turning it off for a couple of minutes. Turn the modem back on and observe the boot process should take no more than thirty seconds with all three lights in a steady state: Power, DSL and Internet.

5. There may be an issue with the account ID and password setup when the modem boots up.

Go to the

Access Control

section and verify the

correct ID and password is set for the modem.

6. Try installing the DSL telephone cable into a different phone jack.

7. Contact Yak Internet Support if none of the above resolves the issue.

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Contact

Toll-Free: 1.877.YAK.4YAK (1.877.925.4925)

Fax: 1-866-216-9923

Hours of Operation

Monday to Friday 8AM to 10PM EST

Saturday and Sunday 10AM to 6PM EST

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