Yak Detailed Smart RG VDSL Modem Guide

Yak Detailed Smart RG VDSL Modem Guide
Installation
Front Panel
Access Control
Wi-Fi Setup
Bridge Mode
PPPoE Mode
Port Forwarding
Static IP Reservation
Troubleshooting
Support
2
3
4
7
11
17
26
32
37
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1.
Turn the power off for any devices that will be attached to the Yak
modem.
2. Connect the DSL line to the DSL jack using the provided grey RJ11
(telephone) cable. The DSL WAN line connection is configured for
connection by default.
3. Connect the PC, hub, or switch to the LAN ports. (A straight-through
yellow Ethernet cable (provided), or a crossover cable can be used.)
The modem automatically determines the type of signal required.
4. Attach the power adapter. (The supplied power adapter may look
different than the one illustrated here.)
5. Turn on the modem and any devices attached to it.
6. If one desires to use Yak High Speed Internet on wireless devices, such
as smartphones, or tablets, please see the Wi-Fi Setup section in this
guide for instructions. The modem is configured by default to
communicate with devices on the LAN ports.
Switch
7. Wait five to ten minutes for these three LED lights to turn on: Power,
DSL and Internet. Once lit, the Yak High Speed Internet service is
available for use.
NOTE: Slots and openings in the unit are provided for ventilation. To
ensure reliable operation of the product, and to protect it from
overheating, these slots and openings must not be blocked, or covered.
This unit is also certified to operate effectively under the following
conditions:
0 to 55 degrees C (Standard Operating)
20 to 70 degree C (Non-operating)
Safety instructions and more information can be found on:
www.smartrg.com
(Products > VDSL2 > SR505N)
DSL Line
LAN
Power
2
Power
ON: Power is on
OFF: Power is off
LA N1 to LA N4 ON: LAN link is active
OFF: No LAN link
BLINKING: Data transfer on LAN port
W LA N
ON: Wireless LAN enabled
OFF: Wireless LAN disabled
BLINKING: Data transfer over Wi-Fi interface
DSL
ON: DSL link established and active
OFF: No link
BLINKING: Training mode (establishing link)
Internet
ON: Internet link established and active
OFF: No Internet connection
RE D: PPP authentication failure
3
Access Control allows one to change the
password to restrict access to the modem’s user
interface. When the modem is first received from
Yak, it will already have a user name and
password set. The default user name is “admin”,
and the default password is “admin”, plus the last
three digits of the modem’s serial number.
(Example: admin123.)
1. Access the modem at the gateway address:
http://192.168.1.1
2. Click on Manage gateway (advanced) in the
upper right corner of the splash screen. When
prompted, enter one’s user name and current
password.
4
3. The screen will change to the main page,
Device Info. In the menu on the left, click on
Management, then Access Control, and finally,
Passwords.
5
4. The screen will change to the Access Control Passwords page. Enter the required
information:
User Name: The default is “admin.
Old Password: Current password. (The default
is “admin”, plus the last three digits of the
modem’s serial number. (Example:
admin123.))
New Password: Desired password.
Confirm Password: Desired password, again.
5. Save changes by clicking Apply/Save.
This concludes the Access Control setup.
6
Wi-Fi Setup allows one to specify wireless
connection protocols for the modem.
1. Access the modem at the gateway address:
http://192.168.1.1
2. Click on Manage gateway (advanced) in the
upper right corner of the splash screen. When
prompted, enter one’s user name and
password.
7
3. The screen will change to the main page,
Device Info. In the menu on the left, click on
Wireless, then Basic.
8
4. The screen will change to the Wireless – Basic
page. Make sure the Enable Wireless box is
checked. (Unchecking the box will disable
wireless.)
5. Enter the SSID, an alphanumeric of one’s
choosing. This is the name wireless devices
will use to connect to the modem.
6. Saves changes by clicking Apply/Save.
Continued on the next page.
Note:
Hide Access Point
Checking this box will prevent the SSID name
from displaying in a local Wi-Fi search.
9
7. In the menu under Wireless, click on Security.
The screen will change to the Wireless –
Security page.
8. The SSID should already be selected. If this is
not the case, choose it in the drop down menu
beside Select SSID.
9. Set the Network Authentication to Mixed
WPA2/WPA-PSK.
10. Beside WPA/WAPI passphrase, enter a
password for wireless devices to use.
11. Underneath WPA/WAPI passphrase, uncheck
the box beside Use base MAC address as
WPA/WAPI passphrase.
12. Save changes by clicking Apply/Save.
This concludes the Wi-Fi setup.
10
Bridge Mode is only required if one chooses to
use their own router instead of the one built into
the modem.
1. Access the modem at the gateway address:
http://192.168.1.1
2. Click on Manage gateway (advanced) in the
upper right corner of the splash screen. When
prompted, enter one’s user name and
password.
11
3. The screen will change to the main page,
Device Info. In the menu on the left, click on
Advanced Setup, then WAN Service.
12
4. The screen will change to the Wide Area
Network (WAN) Service Setup page. The
modem cannot be set to Bridge Mode until the
current WAN service is removed. Check the
box in the Remove column, then click the
Remove button.
5. The list will now be empty. Setting up Bridge
Mode can begin by clicking the Add button.
13
6. The screen will change to the WAN Service
Interface Configuration page. There will be
only one menu choice: ptm0/(0_1_1). Select it
and click Next.
14
7. The screen will change to the WAN Service
Configuration page. Under Select WAN
service type, click on the Bridging button.
8. The field beside Enter Service Description will
populate with br_0_1_1. This can be left alone.
9. Enter the following information:
Enter 802.1P Priority: Set the value to 0.
Enter 802.1Q VLAN ID: Set the value to 35.
10. Click the Next button to continue.
15
11. The screen will change to the WAN Setup –
Summary page.
12. Save changes by clicking Apply/Save.
13. The screen will return to the Wide Area
Network (WAN) Service Setup page.
14. Confirm that Bridge Mode is now set by what
appears in the Type column.
This concludes the Bridge Mode setup.
16
PPPoE Mode is only required if one has set their
modem to Bridge Mode, but wishes to return it to
a regular modem setup. When the modem is first
received from Yak, it will already have been set to
PPPoE Mode.
1. Access the modem at the gateway address:
http://192.168.1.1
2. Click on Manage gateway (advanced) in the
upper right corner of the splash screen. When
prompted, enter one’s user name and
password.
17
3. The screen will change to the main page,
Device Info. In the menu on the left, click on
Advanced Setup, then WAN Service.
18
4. The screen will change to the Wide Area
Network (WAN) Service Setup page. The
modem cannot be set to PPPoE Mode until the
current WAN service is removed. Check the
box in the Remove column, then click the
Remove button.
5. The list will now be empty. Setting up PPPoE
Mode can begin by clicking the Add button.
19
6. The screen will change to the WAN Service
Interface Configuration page. There will be
only one menu choice: ptm0/(0_1_1). Select it
and click Next.
20
7. The screen will change to the WAN Service
Configuration page. Under Select WAN
service type, click on the PPP over Ethernet
(PPPoE) button.
8. The field beside Enter Service Description will
populate with pppoe_0_1_1. This can be left
alone.
9. Enter the following information:
Enter 802.1P Priority: Set the value to 0.
Enter 802.1Q VLAN ID: Set the value to 35.
10. Click the Next button to continue.
21
11. The screen will change to the PPP user name
and Password page. Enter the required
information:
PPP user name: Enter one’s Yak High Speed
account user name.
(Example: 123456@yakhighspeed.net.)
PPP Password: Enter one’s Yak High Speed
password.
(Example: 87654321.)
12. Leave the other fields at their default values,
then click the Next button to continue.
22
13. The screen will change to the Routing –
Default Gateway page. Leave everything to its
default setting and click Next.
23
14. The screen will change to the DNS Server
Configuration page. Leave everything to its
default setting and click Next.
24
15. The screen will change to the WAN Setup –
Summary page. Review to ensure PPPoE
mode has been set.
16. Save changes by clicking Apply/Save.
This concludes the PPPoE Mode setup.
25
Port Forwarding is used to enable openings in the
firewall to allow programs to communicate
through a network.
1. Access the modem at the gateway address:
http://192.168.1.1
2. Click on Manage gateway (advanced) in the
upper right corner of the splash screen. When
prompted, enter one’s user name and
password.
26
3. The screen will change to the main page,
Device Info. In the menu on the left, click on
Advanced Setup, then NAT, and finally, Virtual
Servers.
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4. The screen will change to the NAT – Virtual
Servers Setup page. Click the Add button to
begin setup.
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5. The screen will change to the NAT – Virtual
Servers page. There are many pre-built
specifications for the more common services
that will fill in details automatically. If the one
being used is not listed, it will have to be
created manually.
6. If the service is listed, select it and click
Apply/Save.
Continue on page 31.
29
Custom Service Setup
7. If the service is not listed, type a name for the
service beside Custom Service. In the example
on the right is Yak Digital Home Phone.
8. Enter the Server IP Address, the address to
forward the ports to. (In the Yak Digital Home
Phone example, it is the IP address given to
the ATA by the modem.)
9. Enter the port ranges required into the
External and Internal Port Start and Port End
fields. In the example for Yak Digital Home
Phone, it requires port ranges 5060-5061 and
20000-40000 to be opened, entered as:
External/Internal Port Start: 5060
External/Internal Port End: 5061
External/Internal Port Start: 20000
External/Internal Port End: 40000
10. Set the Protocol to TCP, UDP, or TCP/UDP.
(Yak Digital Home Phone uses TCP/UDP).
11. Save changes by clicking Apply/Save.
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12. The screen will return to the NAT – Virtual
Servers Setup page, where the new service will
be listed.
This concludes the Port Forwarding setup.
31
Static IP Reservation is used to establish a
permanent IP address for a device on a network.
If Port Forwarding was setup, the IP address used
for the service will need to be designated here.
1. Access the modem at the gateway address:
http://192.168.1.1
2. Click on Manage gateway (advanced) in the
upper right corner of the splash screen. When
prompted, enter one’s user name and
password.
32
3. The screen will change to the main page,
Device Info. In the menu on the left, click on
Advanced Setup, then LAN.
33
4. The screen will change to the Local Area
Network (LAN) Setup page. Leave the default
settings and click on the Add Entries button.
34
5. The screen will change to the DHCP Static IP
Lease page. Enter the required details:
MAC Address: Example: AB:CD:EF:12:34:56
IP Address: Example: 192.168.1.125
6. Save changes by clicking Apply/Save.
35
7. The screen will return to the Local Area
Network (LAN) Setup page. Listed underneath
Static IP Lease List will be the details of the
device that was added. If more devices need
to be added, another entry will be required for
each.
This concludes the Static IP Reservation setup.
36
Modem Not Connecting To Internet
The modem’s Power, DSL and Internet lights
should be solid. If the DSL light is flashing, the
modem is trying to connect to the DSLAM for
Internet Access, but this should take less than
thirty seconds. If the modem DSL light continues
to flash for several minutes, try these steps:
1. Confirm that the DSL telephone cable is
directly connected to the phone jack. (No
splitters, or filters.) The DSL telephone cable
should also not be longer than six feet (nine
meters).
2. The Yak Modem has a built in router, but if
there is a separate router being used, try
connecting the computer directly to the
modem. If this works, the issue may lie with
the separate router.
3. If the DSL line runs over the same line as voice
service, test to see if it is a faulty DSL filter.
Unplug any filters and test the modem again.
If it works, a filter may need to be replaced. If
it does not, test the line for noise, or static,
while the modem is OFF. If there is, it may be
necessary to contact one’s local service
provider for repair.
37
4. Power cycle the modem by turning it off for a
couple of minutes. Turn the modem back on
and observe the boot process should take no
more than thirty seconds with all three lights in
a steady state: Power, DSL and Internet.
5. There may be an issue with the account ID and
password setup when the modem boots up.
Go to the Access Control section and verify the
correct ID and password is set for the modem.
6. Try installing the DSL telephone cable into a
different phone jack.
7. Contact Yak Internet Support if none of the
above resolves the issue.
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Contact
Toll-Free:
Fax:
1.877.YAK.4YAK (1.877.925.4925)
1-866-216-9923
Hours of Operation
Monday to Friday
Saturday and Sunday
8AM to 10PM EST
10AM to 6PM EST
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