Configuring FortiVoice™ for iiNet VoIP Service

Configuring FortiVoice™ for iiNet VoIP Service
Configuring FortiVoice™ for
iiNet VoIP Service
This guide will show you how to set up a service provider profile, change codec
options (if necessary), and VoIP numbers for iiNet VoIP service. For more
information, see
When you start an account with iiNet, they will provide you with account
activation information. Use this information to activate iiNet service, and to set up
the service provider profile and VoIP numbers on your FortiVoice system.
See the “VoIP Information” section of the FortiVoice User Guide for instructions
on how to connect your FortiVoice system to a network, set up IP addresses,
configure the router, set up line hunt groups, set up VoIP caller ID and reserve
VoIP lines.
Setting up a service provider profile
A service provider profile contains the settings that allow your FortiVoice to
register with the provider.
1. Select the VoIP Configuration page.
2. Set a Profile (SP 1 to SP 4) that you wish to assign for use with iiNet.
3. Select the Activate Profile checkbox.
4. In the Service Provider pull-down menu, select the iiNet service for your
region (for example, iiNet QLD).
5. Click the Update Config button. The essential settings for communication
with the service provider’s registration server will be completed automatically.
Setting codec options (if necessary)
A codec is a method of compressing and decompressing audio signals for
communication across a network. FortiVoice supports the G.729, G.726 and
G.711 (µ-law or A-law) codecs for VoIP calls. If your service provider or
equipment requires specific codecs for VoIP or Fax over IP calls, you can restrict
FortiVoice to use the required codec.
The Codec Options button opens a window which allows you to select the
codecs your system can use, specify the preferred codec, and clear the
unsupported codecs. You can specify the codecs for the multi-branch profile,
and for each service provider profile. External IP extensions will use the preferred
codec specified in the multi-branch profile.
The following codecs are supported:
iiNet Service Configuration Guide
G.729 — This codec provides good quality. It requires the least bandwidth
and accommodates the highest number of concurrent calls.
G.711A — This codec provides high quality and supports Fax over IP. It
requires the most bandwidth and accommodates the fewest number of
concurrent calls. G.711A is used worldwide outside North America and
G.729 is set as the Preferred codec.
Voice activity detection (VAD) — This is disabled by default, as it is not
recommended for this service.
Setting up VoIP numbers
A VoIP number is like a telephone number, and is used to dial a FortiVoice
system at a particular location. iiNet assigns the ID Numbers, Account Names
and Passwords for each location.
1. Select the VoIP Numbers page.
2. Select a VoIP number slot.
3. Select the Activate VoIP Number checkbox.
4. Set the VoIP profile to iiNet.
5. Enter the VoIP number. This is the VoIP Number provided by iiNet.
a) Leave the Country Code blank.
b) Enter the first two digits as the City or Area Code.
c) Enter the final eight digits as the Number.
6. Enter the User/Account number. This is the VoIP Number provided by iiNet.
Omit any spaces or dashes.
7. Enter the Password. This is the VoIP Password provided by iiNet.
8. Set up call handling for the VoIP number. For more information, click the Help
icon ( ) in the Call Handling area.
9. Repeat steps 2 through 8 for each additional VoIP number.
iiNet Service Configuration Guide
Setting up a line hunt group
Ensure that Hunt group 0 is assigned to the group of telephone lines or VoIP
trunks used for calls to emergency services.
Set up a line hunt group for iiNet, as described in the “VoIP Information” section
of the FortiVoice User Guide.
The configuration has nine different line hunt groups. If a FortiVoice unit has a
VoIP module, line hunt group 88 uses the multi-branch VoIP network by default,
and the other line hunt groups use telephone lines. You can modify these default
settings as required. If you are using multiple service provider VoIP networks, set
up a line hunt group for each service provider.
FortiVoice recommends the use of the line hunt group’s Busy Overflow feature
for failover to telephone lines and protection against SIP trunk failure (for
example, loss of broadband access).
Saving settings
To transfer settings from your computer to the FortiVoice system, choose File >
Save. A window appears indicating the configuration is being sent.
Verifying registration
1. Select the VoIP Configuration or VoIP Numbers page.
2. Click View All Registrations. The Registration status window appears with a
list of VoIP numbers, their registration status, and the number of seconds
until their registrations with the SIP server will expire. This confirms that the
VoIP numbers are registered with the service provider.
3. Choose All Registered Numbers or an active profile (e.g. iiNet).
4. Ensure the status of the VoIP numbers is Registered.
Copyright © 2012 Fortinet, Inc. All rights reserved.
Fortinet ® , FortiGate ® , and FortiGuard ® , are
registered trademarks of Fortinet, Inc., and other
Fortinet names herein may also be trademarks of
Fortinet. All other product or company names may
be trademarks of their respective owners.
Performance metrics contained herein were
attained in internal lab tests under ideal
conditions, and performance may vary. Network
variables, different network environments and
other conditions may affect performance results.
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commitment by Fortinet, and Fortinet disclaims all
warranties, whether express or implied, except to
the extent Fortinet enters a binding written
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with a purchaser that expressly warrants that the
identified product will perform according to the
performance metrics herein. For absolute clarity,
any such warranty will be limited to performance
in the same ideal conditions as in Fortinet's
internal lab tests. Fortinet disclaims in full any
guarantees. Fortinet reserves the right to change,
modify, transfer, or otherwise revise this
publication without notice, and the most current
version of the publication shall be applicable.
Client information shown is for example purposes only.
iiNet Service Configuration Guide
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