Job Aid: Replacing the hard drive on the Avaya S8400 Media Server

Job Aid: Replacing the hard drive on the Avaya S8400 Media Server
Job Aids for Field Replacements (FRUs)
for the Avaya S8400 Media Server
03-300683
Issue 2
February 2007
© 2007 Avaya Inc.
All Rights Reserved.
Notice
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can assume no liability for any errors. Changes and corrections to the
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For full legal page information, please see the complete document,
Avaya Legal Page for Hardware Documentation, Document number
03-600759.
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regarding support for this product, while under warranty, is available
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Contents
Job Aid: Replacing the Avaya S8400 Media Server . . . . . . . . . . . .
5
Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
Shutdown the media server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
Remove the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
Remove solid state drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
Replace the media server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
Disable the boot timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
Remaster the hard drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13
Job Aid: Replacing the hard drive on the Avaya S8400 Media Server . .
15
Hard drive failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Functions preserved when the hard drive fails . . . . . . . . . . . . . . . . .
Functions not preserved when the hard drive fails . . . . . . . . . . . . . . .
15
16
16
Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16
Shutdown the media server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
17
Remove the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18
Replace the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20
Reseat the media server in the carrier . . . . . . . . . . . . . . . . . . . . . . . .
20
Disable the boot timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20
Remaster the hard drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21
Job Aid: Replacing the server interface circuit pack
on the Avaya S8400 Media Server . . . . . . . . . . . . . . . . . . . . .
23
Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23
Shutdown the media server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
24
Remove the SIPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25
Replace the SIPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25
Assigning IP address to the SIPI circuit pack
Clearing the ARP cache on the laptop . .
Logging into the SIPI . . . . . . . . . . .
Setting the control interface . . . . . . .
Resetting the SIPI . . . . . . . . . . . . .
Verifying SIPI translations . . . . . . . .
Verifying SIPI connectivity . . . . . . . .
.
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26
26
27
27
28
29
29
Install the license and authentication file . . . . . . . . . . . . . . . . . . . . . .
29
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03-300683 Issue 2 February 2007
3
Contents
4 Job Aids for Field Replacements (FRUs) for the Avaya S8400 Media Server
Job Aid: Replacing the Avaya S8400 Media Server
!
Important:
Important:
Always check the Avaya Support Website for Product Correction Notices at
http://support.avaya.com and select Product Correction Notices (All Avaya
products) in the MOST POPULAR PRODUCTS IN SUPPORT section.
This job aid describes the procedures required to replace an Avaya S8400 Media Server
(TN8400AP circuit pack), Material ID 7003276041.
●
Before you begin
●
Shutdown the media server
●
Remove the hard drive
●
Remove solid state drive
●
Replace the media server
●
Disable the boot timer
●
Remaster the hard drive
Before you begin
Before replacing the Avaya S8400 Media Server you must have the following:
●
S8400 MS (replacement Avaya S8400 Media Server, Material ID 7003276041)
●
#1 cross-point (Phillips) screwdriver
●
Antistatic wrist strap
●
Antistatic mat
ELECTROSTATIC ALERT:
ELECTROSTATIC ALERT:
Wear the antistatic wrist strap whenever you are touching any part of the Avaya
S8400 Media Server. After removing the hard drive or the media server, place it
carefully on the antistatic mat. Both the antistatic wrist strap and the antistatic mat
should be connected to a common ground.
03-300683 Issue 2 February 2007
5
Job Aid: Replacing the Avaya S8400 Media Server
Shutdown the media server
To shut down the Avaya S8400 Media Server:
1. Perform a complete server backup to the LAN or to the translations Compact Flash card
(front slot of the Avaya S8400 Media Server).
2. Hold the Shutdown button (Note 1 in Figure 1: Avaya S8400 front faceplate on page 6) for
more than two (2) seconds
Figure 1: Avaya S8400 front faceplate
5
4
1
2
HV0
04J247701575
700327604
TN8400AP Media Server
ckdf840a LAO 120705
AVAYA
3
Figure notes:
1. Shutdown button (hold for more than
2 seconds)
2. OK to Remove LED
3. Safety latch
4. Compact Flash slot (translations)
5. Circuit pack failure LED (red)
The green OK to Remove LED (Note 2 in Figure 1) flashes to indicate that shutdown is in
progress.
6 Job Aids for Field Replacements (FRUs) for the Avaya S8400 Media Server
Remove the hard drive
3. When the green OK to Remove LED is on steady unlatch the circuit pack (Note 3 in
Figure 1: Avaya S8400 front faceplate on page 6), slide it out of its slot, and set it on the
antistatic mat.
If you need to power down the carrier in which the Avaya S8400 Media Server was located,
you can safely do so now.
Note:
Note:
The Avaya S8400 Media Server has a cable adapter attached at the rear of the
carrier. Leave this adapter and its cable connections in place during the entire
replacement procedure.
Remove the hard drive
The Avaya S8400 Media Server has a hard drive that you can remove and re-install on the
replacement Avaya S8400 Media Server.
To remove the hard drive on the Avaya S8400 Media Server:
1. Note the position of the black identifying strip on the ribbon cable as shown in
Figure 2: Removing the ribbon cable from the hard drive on page 8.
03-300683 Issue 2 February 2007
7
Job Aid: Replacing the Avaya S8400 Media Server
Figure 2: Removing the ribbon cable from the hard drive
B
ALARM
OK TO REMOVE
CARD IN USE
4G
h2dp84cr LAO 101805
2. While holding the hard drive with one hand, remove the four (4) mounting screws from the
bottom of the circuit pack, as shown in Figure 3.
8 Job Aids for Field Replacements (FRUs) for the Avaya S8400 Media Server
Remove the hard drive
Figure 3: Removing the hard drive from the Avaya S8400 Media Server
4
1
B
SERVICE
ALARM
OK TO REMOVE
CARD IN USE
4G
2
3
h2dp84dr LAO 101805
Figure notes:
1. P2401 Connector
2. Hard drive
3. Hard drive standoffs
4. Mounting screws
3. Remove the cable connection to the circuit pack from the connector marked P2401 on the
circuit pack.
4. Keep the standoffs on the hard drive and set the hard drive and standoffs on the antistatic
mat for re-installation later.
03-300683 Issue 2 February 2007
9
Job Aid: Replacing the Avaya S8400 Media Server
Remove solid state drive
The solid state drive is a Compact Flash card with Avaya Communication Manager and
associated files on it. You can remove this Compact Flash card from the old Avaya S8400
Media Server and re-use it on the replacement Avaya S8400 Media Server.
! CAUTION:
CAUTION:
Do not confuse the solid state drive Compact Flash card that resides internally on
the circuit pack with the Compact Flash card containing translations that you
insert on the front panel. Do not interchange the two cards.
1. Lift the retainer clip and remove the Compact Flash card from the solid state drive connector
as shown in Figure 4: Removing the solid state drive from the Avaya S8400 Media
Server on page 10.
Figure 4: Removing the solid state drive from the Avaya S8400 Media Server
3
2
ALARM
SERVICE
OK TO REMOVE
CARD IN USE
1
h2dp8cpr LAO 050806
Figure notes:
1. Solid state drive connector
2. Retainer clip
3. SSD (Compact Flash card with Avaya
Communication Manager and associated files)
2. Set the solid state drive (Compact Flash card) on the antistatic mat for re-installation later.
10 Job Aids for Field Replacements (FRUs) for the Avaya S8400 Media Server
Replace the media server
Replace the media server
To replace the Avaya S8400 Media Server:
1. Carefully remove the replacement Avaya S8400 Media Server from its protective antistatic
packaging and place it on the antistatic mat.
2. Replace the solid state drive (Compact Flash with Avaya Communication manager) that you
removed earlier into the solid state drive connector (Note 1 in Figure 4: Removing the solid
state drive from the Avaya S8400 Media Server on page 10) and secure the retainer clip.
! CAUTION:
CAUTION:
Ensure that you replace the correct Compact Flash card in the correct connector.
Do not place the Compact Flash card with translations in the solid state drive
connector.
3. If you are re-using the original hard drive:
a. Remove the hard drive from the new Avaya S8400 Media Server by completing the
section titled Remove the hard drive on page 7.
b. Mount the original hard drive on the new Avaya S8400 Media Server by positioning the
standoffs on the hard drive.
c. Attach the ribbon cable to the hard drive (see Figure 3: Removing the hard drive from
the Avaya S8400 Media Server on page 9).
d. Attach the remaining end of the ribbon cable to the circuit pack (connector P2401).
e. Leaving the standoffs in place, flip the hard drive over and mount it to the circuit pack
using the four (4) mounting screws (see Figure 3: Removing the hard drive from the
Avaya S8400 Media Server on page 9).
4. If you are re-using the original SSD (Compact Flash card with translations on it):
a. Remove the new SSD from the slot on the front faceplate of the circuit pack (Note 4 in
Figure 1: Avaya S8400 front faceplate on page 6).
b. Replace the old SSD in the slot on the front faceplate of the circuit pack.
If you are using the new SSD, leave the Compact Flash card in the slot on the front
faceplate of the circuit pack.
5. Insert the circuit pack into the carrier slot, slide it all the way into the carrier, and latch the
circuit pack in place.
6. Power up the carrier if you removed power earlier.
7. Wait until the media server boots up and the red circuit pack failure LED (Note 5 in
Figure 1: Avaya S8400 front faceplate on page 6) is off.
03-300683 Issue 2 February 2007
11
Job Aid: Replacing the Avaya S8400 Media Server
Disable the boot timer
Although one of the MPC boot timer’s primary functions is to monitor the reboot/boot, you
should disable this function whenever you are remastering the hard drive and/or reloading the
solid state drive (SSD) on the S8400 server. Disabling the boot timer greatly increases the
remastering reliability and decreases the time required.
To disable the boot timer through the MPC Web interface:
1. Connect the services laptop computer to the Services Port on the front panel of the S8400
server.
2. From a command window type arp -d 192.11.13.6 and press Enter.
3. Open a browser window and type https://192.11.13.6:10443 in the Address field.
Note:
Note:
This is the address for the MPC Web pages, not the Communication Manager
Web pages. Also ensure that the URL is https.
The MPC Log In page displays.
4. Log in as craft.
The Avaya TN8400 Home page displays.
5. At the Avaya TN8400 Home window select the System Blade link.
The System Blade / Overall Health page displays.
6. In the System Controls section at the bottom of the page, click on the Boot protection field.
The Boot protection page displays.
7. In the Setting field click on the pull-down menu and select 0: Boot timer Disabled and
then click on the Set Control button.
12 Job Aids for Field Replacements (FRUs) for the Avaya S8400 Media Server
Remaster the hard drive
Remaster the hard drive
To remaster the hard drive on the Avaya S8400 Media Server:
1. If you are using the new hard drive, remaster it (which also remasters the SSD) and
re-install Communication Manager from the original CD using the USB CD/DVD reader.
For more information on how to perform these procedures see Installing and Configuring
the Avaya S8400 Media Server, 03-300678.
2. After the remastering process is completed, Communication Manager reboots and sends
the MPC a new set of configuration data which automatically re-enables the MPC boot
timer.
03-300683 Issue 2 February 2007
13
Job Aid: Replacing the Avaya S8400 Media Server
14 Job Aids for Field Replacements (FRUs) for the Avaya S8400 Media Server
Job Aid: Replacing the hard drive on the Avaya
S8400 Media Server
!
Important:
Important:
Always check the Avaya Support Website for Product Correction Notices at
http://support.avaya.com and select Product Correction Notices (All Avaya
products) in the MOST POPULAR PRODUCTS IN SUPPORT section.
This job aid describes the procedures required to replace the Avaya S8400 Media Server
(TN8400AP circuit pack) hard drive (Material code 700381189):
●
Hard drive failure
●
Before you begin
●
Shutdown the media server
●
Remove the hard drive
●
Replace the hard drive
●
Reseat the media server in the carrier
●
Disable the boot timer
●
Remaster the hard drive
Once the new hard disk drive (HDD) is installed you must remaster it, which also remasters the
solid state drive (SSD) at the same time.
Hard drive failure
The Avaya S8400 Media Server (TN8400AP circuit pack) runs Avaya Communication Manager
software partly on the SDD and partly on the HDD:
●
Critical Communication Manager application files and translations are on the SSD.
●
Messaging application, logging, and other less-critical files are on the HDD.
If the hard drive fails, some functions are preserved, some are not.
03-300683 Issue 2 February 2007
15
Job Aid: Replacing the hard drive on the Avaya S8400 Media Server
Functions preserved when the hard drive fails
When the Avaya S8400 Media Server hard drive fails the system preserves the following
functions:
●
New SAT sessions and Web pages are available.
●
Translations can be changed and saved.
●
Alarming continues.
Functions not preserved when the hard drive fails
When the Avaya S8400 Media Server hard drive fails the system does not preserve the
following functions:
●
Messaging
●
Logging
●
Communication Manager upgrades or updates
Before you begin
Before replacing the Avaya S8400 Media Server hard drive you must have the following:
●
TN8400 DISK DRIVE (Material code 700381189)
●
#1 cross-point (Phillips) screwdriver
●
Communication Manager CD
●
USB CD/DVD drive
●
Antistatic wrist strap
●
Antistatic mat
ELECTROSTATIC ALERT:
ELECTROSTATIC ALERT:
Wear the antistatic wrist strap whenever you are touching any part of the Avaya
S8400 Media Server. After removing the hard drive or the media server, place it
carefully on the antistatic mat. Both the antistatic wrist strap and the antistatic mat
should be connected to a common ground.
16 Job Aids for Field Replacements (FRUs) for the Avaya S8400 Media Server
Shutdown the media server
Shutdown the media server
To shut down the Avaya S8400 Media Server:
1. Perform a complete server backup to the LAN or to the translations Compact Flash card
(front slot of the Avaya S8400 Media Server).
2. Push and hold the Shutdown button (Note 1 in Figure 5: Avaya S8400 front faceplate) for
more than two (2) seconds
Figure 5: Avaya S8400 front faceplate
5
4
1
2
HV0
04J247701575
700327604
TN8400AP Media Server
ckdf840a LAO 120705
AVAYA
3
Figure notes:
1. Shutdown button (hold for
more than 2 seconds)
2. OK to Remove LED
3. Safety latch
4. Compact Flash slot for translations
5. Circuit pack failure LED (red)
The green OK to Remove LED (Note 2 in Figure 5) flashes to indicate that shutdown is in
progress.
03-300683 Issue 2 February 2007
17
Job Aid: Replacing the hard drive on the Avaya S8400 Media Server
3. When the green OK to Remove LED is on steady unlatch the circuit pack (Note 3 in
Figure 5), slide it out of its slot, and set it on the antistatic mat.
4. Leave the Compact Flash card with translations in the slot (Note 4 in Figure 5).
Note:
Note:
The Avaya S8400 Media Server has a cable adapter attached at the rear of the
carrier. Leave this adapter and its cable connections in place during the entire
replacement procedure.
Remove the hard drive
To remove the Avaya S8400 Media Server hard drive:
1. Note the position of the black identifying stripe on the ribbon cable then remove the cable
connection to the circuit pack from the connector marked P2401 on the circuit pack as
shown in Figure 6.
Figure 6: Removing the ribbon cable from the hard drive
B
ALARM
OK TO REMOVE
CARD IN USE
4G
h2dp84cr LAO 101805
18 Job Aids for Field Replacements (FRUs) for the Avaya S8400 Media Server
Remove the hard drive
2. While holding the hard drive with one hand, remove the four (4) mounting screws from the
bottom of the circuit pack, as shown in Figure 7.
Figure 7: Removing the hard drive from the Avaya S8400 Media Server
4
1
B
SERVICE
ALARM
OK TO REMOVE
CARD IN USE
4G
2
3
h2dp84dr LAO 101805
Figure notes:
1. P2401 Connector
2. Hard drive
3. Hard drive standoffs
4. Mounting screws
S
3. Remove the standoffs from the hard drive and set the hard drive and standoffs on the
antistatic mat for re-installation later.
03-300683 Issue 2 February 2007
19
Job Aid: Replacing the hard drive on the Avaya S8400 Media Server
Replace the hard drive
To replace the Avaya S8400 Media Server hard drive:
1. Carefully remove the replacement hard drive from its protective antistatic packaging and
place it on the antistatic mat.
2. Install the four standoffs and mount the hard drive on the new Avaya S8400 Media Server.
3. Attach the ribbon cable to the hard drive (see Figure 7).
4. Attach the remaining end of the ribbon cable to the circuit pack.
5. Flip the hard drive over and mount it to the circuit pack using the four (4) mounting screws
(see Figure 7: Removing the hard drive from the Avaya S8400 Media Server on page 19).
Reseat the media server in the carrier
To replace the Avaya S8400 Media Server:
1. Ensure that the Compact Flash card with translations on it is firmly seated in the slot on the
front faceplate (Note 4 in Figure 5: Avaya S8400 front faceplate on page 17).
2. Insert the circuit pack into the carrier slot, slide it all the way into the carrier, and latch the
circuit pack in place.
3. Power up the carrier if you removed power earlier.
4. Wait until the media server boots up and the red circuit pack failure LED (Note 5 in
Figure 5: Avaya S8400 front faceplate on page 17) is off.
Disable the boot timer
Although one of the MPC boot timer’s primary functions is to monitor the reboot/boot, you
should disable this function whenever you are remastering the hard drive and/or reloading the
solid state drive (SSD) on the S8400 server. Disabling the boot timer greatly increases the
remastering reliability and decreases the time required.
To disable the boot timer through the MPC Web interface:
1. Connect the services laptop computer to the Services Port on the front panel of the S8400
server.
2. From a command window type arp -d 192.11.13.6 and press Enter.
20 Job Aids for Field Replacements (FRUs) for the Avaya S8400 Media Server
Remaster the hard drive
3. Open a browser window and type https://192.11.13.6:10443 in the Address field.
Note:
Note:
This is the address for the MPC Web pages, not the Communication Manager
Web pages. Also ensure that the URL is https.
The MPC Log In page displays.
4. Log in as craft.
The Avaya TN8400 Home page displays.
5. At the Avaya TN8400 Home window select the System Blade link.
The System Blade / Overall Health page displays.
6. In the System Controls section at the bottom of the page, click on the Boot protection field.
The Boot protection page displays.
7. In the Setting field click on the pull-down menu and select 0: Boot timer Disabled and
then click on the Set Control button.
Remaster the hard drive
To remaster the hard drive on the Avaya S8400 Media Server:
1. If you are using the new hard drive, remaster it (which also remasters the SSD) and
re-install Communication Manager from the original CD using the USB CD/DVD reader.
For more information on how to perform these procedures see Installing and Configuring
the Avaya S8400 Media Server, 03-300678.
2. After the remastering process is completed, Communication Manager reboots and sends
the MPC a new set of configuration data which automatically re-enables the MPC boot
timer.
03-300683 Issue 2 February 2007
21
Job Aid: Replacing the hard drive on the Avaya S8400 Media Server
22 Job Aids for Field Replacements (FRUs) for the Avaya S8400 Media Server
Job Aid: Replacing the server interface circuit pack
on the Avaya S8400 Media Server
!
Important:
Important:
Always check the Avaya Support Website for Product Correction Notices at
http://support.avaya.com and select Product Correction Notices (All Avaya
products) in the MOST POPULAR PRODUCTS IN SUPPORT section.
The TN8412AP S8400 IP Interface (SIPI) can be replaced independently of the Avaya S8400
Media Server (TN8400AP circuit pack). This job aid describes the procedures required to
replace the SIPI circuit pack (Material ID 7003324301) on an Avaya S8400 Media Server:
●
Before you begin
●
Shutdown the media server
●
Remove the SIPI
●
Replace the SIPI
●
Assigning IP address to the SIPI circuit pack
●
Install the license and authentication file
Before you begin
Before replacing the Avaya S8400 Media Server you must have the following:
●
CP TN8412AP S8400 IP INTERFACE (SIPI) (Material ID 7003324301)
●
New Communication Manager license file with new SIPI serial number
●
Antistatic wrist strap
●
Antistatic mat
ELECTROSTATIC ALERT:
ELECTROSTATIC ALERT:
Wear the antistatic wrist strap whenever you are touching any part of the Avaya
S8400 Media Server. After removing the hard drive or the media server, place it
carefully on the antistatic mat. Both the antistatic wrist strap and the antistatic mat
should be connected to a common ground.
03-300683 Issue 2 February 2007
23
Job Aid: Replacing the server interface circuit pack on the Avaya S8400 Media Server
Shutdown the media server
To shut down the Avaya S8400 Media Server:
1. Perform a complete server backup to the LAN or to the translations Compact Flash card
(front slot of the Avaya S8400 Media Server).
2. Hold the Shutdown button (Note 1 in Figure 8: Avaya S8400 front faceplate on page 24) for
more than two (2) seconds
Figure 8: Avaya S8400 front faceplate
5
4
1
2
HV0
04J247701575
700327604
TN8400AP Media Server
ckdf840a LAO 120705
AVAYA
3
Figure notes:
1. Shutdown button (hold for
more than 2 seconds)
2. OK to Remove LED
3. Safety latch
4. Compact Flash slot (translations)
5. Circuit pack failure LED (red)
The green OK to Remove LED (Note 2 in Figure 8) flashes to indicate that shutdown is in
progress.
24 Job Aids for Field Replacements (FRUs) for the Avaya S8400 Media Server
Remove the SIPI
3. When the green OK to Remove LED is on steady unlatch the circuit pack (Note 3 in
Figure 8), slide it out of its carrier slot, and set it on the antistatic mat.
If you need to power down the carrier in which the Avaya S8400 Media Server was located,
you can safely do so now.
Note:
Note:
The Avaya S8400 Media Server has a cable adapter attached at the rear of the
carrier. Leave this adapter and its cable connections in place during the entire
replacement procedure.
Remove the SIPI
To remove the TN8412AP S8400 IP Interface (SIPI) circuit pack:
1. Release the latch that secures the TN8412AP S8400 IP Interface (SIPI) circuit pack.
2. Pull the TN8412AP S8400 IP Interface (SIPI) circuit pack straight out of the slot and free of
the carrier.
!
Important:
Important:
Remember which slot that the TN8412AP circuit pack was located. The SIPI
location configuration is different depending on the carrier in which it resides.
Replace the SIPI
To replace the TN8412AP S8400 IP Interface (SIPI) circuit pack:
1. Align the TN8412AP S8400 IP Interface (SIPI) circuit pack in its slot and push in until it
connects with the backplane.
2. Latch the circuit pack in place.
3. Wait until the media server boots up and the red circuit pack failure LED (Note 5 in
Figure 8: Avaya S8400 front faceplate on page 24) is off.
03-300683 Issue 2 February 2007
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Job Aid: Replacing the server interface circuit pack on the Avaya S8400 Media Server
Assigning IP address to the SIPI circuit pack
The TN8412 IP server interface (SIPI) circuit pack gets IP addresses through static IP
addressing. This section contains topics that administer the SIPI’s IP address:
●
Clearing the ARP cache on the laptop on page 26
●
Logging into the SIPI on page 27
●
Setting the control interface on page 27
●
Resetting the SIPI on page 28
●
Verifying SIPI translations on page 29
●
Verifying SIPI connectivity on page 29
!
Important:
Important:
Ensure that you have the SIPI password before proceeding.
Clearing the ARP cache on the laptop
Depending on the operating system on your laptop computer, you might need to clear the
Address Resolution Protocol (ARP) cache before you enter a new IP address. If you enter an IP
address and your computer cannot connect, you might need to clear the cache.
To clear the ARP cache on the laptop:
1. Click Start > Run to open the Run dialog box.
2. To open a MS-DOS command line window, type command and press Enter.
3. Type arp -d 192.11.13.6 and press Enter. This command produces one of the
following responses:
●
The command line prompt when the cache is cleared.
●
The message: The specified entry was not found when the specified IP address does
not currently appear in the ARP cache.
4. To access the media server, type ping -t 192.11.13.6. The -t causes the ping to
repeat until you get a response. When you get a response, in about 3 minutes, wait an
additional 30 seconds before proceeding to the Web interface.
5. To stop the ping, type ctrl c.
6. Close the MS-DOS window.
26 Job Aids for Field Replacements (FRUs) for the Avaya S8400 Media Server
Assigning IP address to the SIPI circuit pack
Logging into the SIPI
To connect to the SIPI using the Secure Shell (SSH) protocol through a secure client like
PuTTY:
1. On the Services laptop, select Start > Programs > PuTTY > PuTTY.
The system displays the PuTTY Configuration window
2. In the Host Name (or IP address) field, type 192.11.13.6.
3. Type ipsilogin and press Enter. The abbreviated command is il.
4. Log in as craft.
Note:
Note:
The craft login used on the SIPI has a different password than the craft login used
on the media servers.
Setting the control interface
To set the control interface, perform the following steps:
1. Type show control interface and press Enter.
2. Type show port 1 and press Enter to see the current settings.
3. Type set control interface ipaddr netmask and press Enter, where ipaddr is
the customer-provided IP address and netmask is the customer provided subnet mask.
4. Enter quit to save the changes and exit the SIPI session.
5. Reconnect to 192.11.13.6 and login.
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Job Aid: Replacing the server interface circuit pack on the Avaya S8400 Media Server
6. Enter show control interface.
The IP address, subnet mask, and default gateway information displays. Verify that the
proper information was entered.
7. If a default gateway is used, enter the gateway IP address with
set control gateway gatewayaddr, where gatewayaddr is the customer-provided
IP address for their gateway.
8. Enter quit to save the changes and exit the SIPI session.
9. Reconnect to 192.11.13.6 and login.
10. Use show control interface to verify the administration.
11. Type exit and press Enter to see the changes.
Resetting the SIPI
To reset the SIPI, perform the following steps:
1. Type reset and press Enter
Answer Y to the warning.
Note:
Note:
Note:
Resetting the SIPI terminates the administration session. If further administration
is required, start a new session to the SIPI.
Note:
Control network settings (IP address, subnet mask, and gateway) become
effective when you exit the IPADMIN session.
2. Disconnect the laptop from the faceplate.
3. Check the LCD to verify that it has an "I P" with a filled-in "V" that shows at the bottom that
indicates that the IP address has been administered.
Note:
Note:
Clear the ARP cache on the laptop before connecting to another SIPI. If the
cache is not cleared, the laptop appears to stop and does not connect to the next
SIPI. For more information, see Clearing the ARP cache on the laptop on
page 26.
4. Repeat for each SIPI circuit pack.
5. Close the window.
28 Job Aids for Field Replacements (FRUs) for the Avaya S8400 Media Server
Install the license and authentication file
Verifying SIPI translations
To verify SIPI translations, perform the following steps:
1. Type list ipserver-interface and press Enter.
2. Verify that the SIPI previously translated displays.
3. In the Serv State column, if the entry is IN, the SIPI is functioning.
If the entry is OUT, check your translations.
Verifying SIPI connectivity
To verify SIPI connectivity, perform the following steps:
1. Open a Web browser.
2. Under Diagnostics, click Ping.
3. Select IPSIs with cab number (1–99) ___ carrier number ___. Fill in the blanks with the
correct cabinet and carrier numbers.
4. Click Execute Ping.
5. Verify that the endpoints respond correctly.
Install the license and authentication file
Because the TN8412AP S8400 IP Interface (SIPI) circuit pack contains the hardware reference
ID for the license file, you will have to obtain and install an new Communication Manager
license file for the TN8400 Media Server.
To copy the Communication Manager license and authentication file, perform the following
steps:
1. Open a Web browser.
2. In the Address field, type http://192.11.13.6 and press Enter to access the server
login Web page.
3. Log in as craft or dadmin.
4. Click Miscellaneous > Download Files.
5. Click Browse and select the file saved on the Services laptop.
6. Click Download to place the file on the media server.
03-300683 Issue 2 February 2007
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Job Aid: Replacing the server interface circuit pack on the Avaya S8400 Media Server
30 Job Aids for Field Replacements (FRUs) for the Avaya S8400 Media Server
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