Sub Zero 700Bci Use And Care Manual

Sub Zero 700Bci Use And Care Manual
USE & CARE GUIDE
Integrated Refrigeration
Contents
Important Note
Integrated Refrigeration . . . . . . . . . . . . . . . . . . . . . . . . . . 3
To ensure the safe and efficient use of Sub-Zero equipment, please take note of the following types of highlighted
information throughout this guide:
Integrated Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Integrated Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Integrated Use & Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Keeping Food at Its Best . . . . . . . . . . . . . . . . . . . . . . . . 21
Food Storage Recommendations . . . . . . . . . . . . . . . . . 25
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Sub-Zero Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Features and specifications are subject to change at any time
without notice. Visit our website, subzero.com for the most
up-to-date information.
IMPORTANT NOTE highlights information that is especially
important.
CAUTION signals a situation where minor injury or product
damage may occur if instructions are not followed.
WARNING states a hazard that may cause serious injury or
death if precautions are not followed.
Integrated Refrigeration
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Thank You
Integrated Refrigeration
Thank you for purchasing your new Sub-Zero integrated
unit. With Sub-Zero, you can rely on a 60-year tradition of
quality and reliability. The integrated line brings together
the latest and finest features in home refrigeration to give
you the freshest food possible.
The Sub-Zero integrated line brings you true innovation!
It is the first integrated systems approach to domestic
refrigeration, offering you three significant advantages.
Your Sub-Zero is protected by a warranty that is one of
the finest in the industry. Take a moment to read the
warranty statement at the end of this guide and refer to
it should service become necessary.
This use & care guide will answer most of your questions
about the features, operation and maintenance of your
integrated unit. If you have questions that are not
addressed here, call Sub-Zero customer care at
800-222-7820 or visit our website, subzero.com.
• Integrated refrigeration systems gives you the choice
of refrigerator or freezer options to meet your needs.
The ergonomic division of space increases your access
to storage areas.
• Integrated refrigeration systems gives you the choice
of location of refrigeration units throughout your
kitchen and home. This helps you meet your individual
needs for the way you use refrigeration within your
home.
• Integrated refrigeration systems gives you total
aesthetic integration with cabinets you have chosen.
Refrigeration units, in essence, are refrigeration
cabinets. They literally become a part of the kitchen
furniture.
Integrated Features
4
Integrated Features
• Integrated refrigeration systems offer “point-of-use”
refrigeration that integrates with cabinetry anywhere in
the home.
• Models IC-27R and 736TCI have a sealed crisper with
removable dividers. It is large and deep, with smooth
sides for easy cleaning.
• Integrated combination units, except model 700BC(I),
have the Sub-Zero dual refrigeration system, which
ensures the freshest food and energy efficiency at the
same time. You have precise independent control of
the refrigerator and freezer sections.
• A divided dairy compartment is standard on model
IC-27R and tall refrigerator and combination units. This
adjustable compartment is a convenient place for dairy
foods and small items that need a fresh environment.
• Integrated models meet strict Department of Energy
requirements.
• A microprocessor controls all electronic functions,
including temperature, adaptive defrost, lights, cooling
fan and door/drawer ajar warning. Electronic digital
controls lets you monitor and adjust all temperature
zones in the unit.
• Seamless molding forms the front of each unit’s
interior, giving a sculptured look that is both utilitarian
and elegant.
• Flat to the ceiling, superior lighting provides white,
efficient light in the top compartment and drawers.
• A single sculptured molding, with tempered glass
molded into it, forms each sealed, adjustable shelf.
This design feature prevents spills from dripping
throughout the unit.
• The enclosed deli drawer gives you a convenient area
for deli foods or other small items.
• All column and tall models have adjustable door
shelves. Column models also feature shallow door
shelves.
• An interchangeable lift-up crisper cover provides for
maximum humidity in the base and tall refrigerator
units and in the upper refrigerator drawer of base
combination units, helping you keep produce at its
best quality, longer. The middle drawer of column
model IC-27R is a sealed crisper.
• For models with an automatic ice maker, the clear
molded ice container is easily removable.
• The dual-action hinge has a built-in 90° door stop.
• Sub-Zero products are covered by a two, five and
twelve year residential warranty (exclusions apply).
See warranty details at the end of this guide.
Drawer models are certified by Star-K to meet
strict religious regulations in conjunction with
specific instructions found on www.star-k.org.
Column and tall models require installation of
a harness kit. For details about the harness
kit, contact your authorized Sub-Zero dealer.
Integrated Models
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Model IC-27R
ALL REFRIGERATOR COLUMN
Electronic digital
control panel
Seamless
molding
Adjustable spillproof glass shelves
Adjustable dairy
compartment
Adjustable door
shelves
Location of
rating plate
Stationary shelf
High-humidity
crisper drawer
User reference
card
Refrigerator
storage drawers
Shallow door
shelves
Kickplate/grille
Magnetic door
gaskets
Model IC-27FI
ALL FREEZER COLUMN
Electronic digital
control panel
Seamless
molding
Adjustable wire
shelves
Adjustable door
shelves
Automatic ice
maker
Stationary shelf
Location of
rating plate
Ice storage
container
Freezer storage
drawers
Adjustable shallow
door shelves
Kickplate/grille
Magnetic door
gaskets
Integrated Models
6
Model 700TR
ALL REFRIGERATOR
Electronic digital
control panel
Seamless
molding
Adjustable spillproof glass shelves
Adjustable dairy
compartment
Adjustable glass shelf
and deli drawer
Adjustable door
shelves
Stationary shelf
Location of rating
plate
Removable
crisper cover
Magnetic door
and drawer gaskets
Upper refrigerator
storage drawer
Kickplate/grille
Lower refrigerator
storage drawer
Model 736TR
ALL REFRIGERATOR
Electronic digital
control panel
Seamless
molding
Adjustable spillproof glass shelves
Adjustable dairy
compartment
Adjustable glass shelf
and deli drawer
Adjustable door
shelves
Stationary shelf
Location of rating
plate
Removable
crisper cover
Magnetic door
and drawer gaskets
Upper refrigerator
storage drawer
Kickplate/grille
Lower refrigerator
storage drawer
Integrated Models
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Model 700TFI
ALL FREEZER
Electronic digital
control panel
Seamless
molding
Adjustable glass
shelves
Adjustable door
shelves
Stationary shelf
Location of rating
plate
Magnetic door
and drawer gaskets
Automatic
ice maker
Upper freezer
storage drawer
Kickplate/grille
Lower freezer
storage drawer
Model 736TFI
ALL FREEZER
Electronic digital
control panel
Seamless
molding
Adjustable wire
shelves
Adjustable door
shelves
Stationary shelf
Location of rating
plate
Magnetic door
and drawer gaskets
Automatic
ice maker
Upper freezer
storage drawer
Kickplate/grille
Lower freezer
storage drawer
Integrated Models
8
Model 700TCI
COMBINATION REFRIGERATOR / FREEZER
Electronic digital
control panel
Seamless
molding
Adjustable spillproof glass shelves
Adjustable dairy
compartment
Adjustable glass shelf
and deli drawer
Adjustable door
shelves
Stationary shelf
Location of rating
plate
Magnetic door
and drawer gaskets
Automatic
ice maker
Upper freezer
storage drawer
Kickplate/grille
Lower freezer
storage drawer
Model 736TCI
COMBINATION REFRIGERATOR / FREEZER
Electronic digital
control panel
Seamless
molding
Adjustable spillproof glass shelves
Adjustable dairy
compartment
Adjustable door
shelves
Crisper drawer
Location of rating
plate
Magnetic door
and drawer gaskets
Automatic
ice maker
Upper freezer
storage drawer
Kickplate/grille
Lower freezer
storage drawer
Integrated Models
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Model 700BR
REFRIGERATOR DRAWERS
Seamless molding
Removable
crisper cover
Location of rating
plate
Electronic digital
control panel
Magnetic drawer
gaskets
Upper refrigerator
storage drawer
Kickplate/grille
Lower refrigerator
storage drawer
Model 700BF(I)
FREEZER DRAWERS
Seamless molding
Electronic digital
control panel
Location of rating
plate
Upper freezer
storage drawer
Magnetic drawer
gaskets
Automatic ice maker
(model 700BFI)
Kickplate/grille
Lower freezer
storage drawer
Model 700BC(I)
REFRIGERATOR / FREEZER DRAWERS
Seamless molding
Removable
crisper cover
Location of rating
plate
Electronic digital
control panel
Magnetic drawer
gaskets
Upper refrigerator
storage drawer
Kickplate/grille
Automatic ice maker
(model 700BCI)
Lower freezer
storage drawer
Integrated Use & Care
10
Electronic Control System
The electronic control system of your Sub-Zero integrated
unit provides you with the best control of your refrigerated
foods. By maintaining recommended refrigerator and
freezer temperatures, you can keep food safe and retain
the best quality possible.
A microprocessor accurately controls the temperature of
the cooling zones. It samples the temperature every
second and makes adjustments to maintain the temperature you have indicated.
The electronic control panel is located on the top of
column and tall models, and in the top drawer of drawer
models. All of the essential controls and information are
displayed in this easy-to-reach-and-see panel. Refer to
the illustrations below for location of the electronic control
panel. Note that for single zone units and units that cannot
support an ice maker, the electronic control panel will be
slightly different.
Integrated units are factory preset to maintain refrigerator
zones at 38°F (3°C) and freezer zones at 0°F (-18°C). The
temperature range for refrigerator zones is 34°F (1°C) to
45°F (7°C) and the temperature range for freezer zones is
-5°F (-21°C) to +5°F (-15°C).
For combination models, there are two sets of WARMER
and COLDER key pads on the electronic control panel.
One is for the upper refrigerator zone and the other for the
lower freezer drawers. Models 700TR and 736TR also
have two sets of key pads, one for the upper zone and the
other for the drawers. Column models and single-zone
refrigerator and freezer units have only one set of
WARMER and COLDER key pads.
The COLDER key pad allows you to decrease the temperature of a selected zone in one-degree increments.
Similar to the COLDER key pad, you can raise the temperature in any zone in one-degree increments by pressing
the WARMER key pad.
LCD DISPLAY
The liquid crystal display (LCD) located on the electronic
control panel shows the actual temperature of different
zones in your unit.
If there is a temperature or ice maker problem, you’ll be
alerted by a flashing SERVICE indicator light in the LCD
display.
EZER
FRE
DER
COL
WARM
ER
COL
DER
WARM
ER
REF
RIGERA
TOR
ICE
ON/OF
F
F
ON/OF
UN
ON/OFIT
F
Control panel (tall model
shown).
TEMPERATURE CONTROL
Drawer unit control panel.
IMPORTANT NOTE: Always allow 24 hours for the unit to
reach the temperature you set.
POWER
The UNIT ON/OFF key pad (POWER for column models),
located on the electronic control panel, will turn off all
electrical power to the unit. This key pad can be used for
shutting down the unit for servicing or extended vacations.
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Electronic Control System
ICE MAKER CONTROL
SABBATH MODE (STAR-K)
The ICE ON/OFF key pad, located on the electronic
control panel, turns the automatic ice maker system on
and off. When the ice maker is on, the word ‘ICE’ will be
illuminated in the LCD display.
Sabbath mode is available for the observance of certain
religious holidays. This mode turns off the lights, ice
maker system and door alarm and prevents them from
turning on again. Normal cooling operations will still take
place.
ALARM FEATURE
Drawer models are certified by Star-K to meet strict religious regulations in conjunction with specific instructions
found on www.star-k.org. Column and tall models require
the installation of a harness kit. For details about the
harness kit, contact your authorized Sub-Zero dealer.
All integrated models have an alarm feature that will make
an audible beeping sound if a door or drawer is left ajar.
An alarm will sound if the door is left ajar or a drawer is left
open. When the alarm is activated, the
symbol in the
LCD display will be visible. You can turn the alarm on or
off with the
ON/OFF key pad, or stop it with this
control once the alarm has sounded.
When your alarm is on, the
symbol will be illuminated
in the LCD display on the electronic control panel. To turn
the alarm off, press the
ON/OFF key pad one time to
make the
symbol disappear from the display.
To initiate Sabbath mode, the unit must first be turned off
with the UNIT ON/OFF key pad (POWER for column
models). When the unit is off, press and hold the UNIT
ON/OFF key pad. The unit will turn on as soon as the key
pad is pressed. The lights will turn off after holding the
UNIT ON/OFF key pad for about 10 seconds. This indicates that the unit has entered Sabbath mode and the key
pad can be released.
TEMPERATURE DISPLAY
Sabbath mode can be exited by pressing the UNIT
ON/OFF key pad once.
The electronic digital control system can display temperatures in Fahrenheit (°F) or Celsius (°C).
To change the temperature display units from °F to °C or
°C to °F, first turn the unit off then back on again using the
UNIT ON/OFF key pad (POWER for column models).
Within one minute after turning the unit back on, press
and hold the
ON/OFF key pad. While holding the
ON/OFF key pad, press and hold the UNIT ON/OFF key
pad. Keep both key pads pressed for about 5 seconds
until ‘°C’ or ‘°F’ appears in the LCD display, then release
the key pads. The display will return to normal after no key
pads are pressed for 10 seconds.
Use the COLDER and WARMER key pads to check the set
point range(s) and verify that the temperature units were
changed.
Integrated Use & Care
12
Storage Shelves
ADJUSTABLE SHELVES
STATIONARY SHELF
Depending on the model, integrated column and tall
models have adjustable tempered glass shelves or wire
shelves.
The stationary glass shelf of column and tall units, except
model 736TCI, should be placed on the bottom portion of
the top compartment with the beveled edge of the shelf
support facing front. When installed properly, the rear
support legs will space the shelf away from the back wall
to ensure an even flow of air through the unit.
To remove or adjust the glass or wire shelves, first tilt the
shelf up at the front, then lift it up and out of the tracks on
the rear wall of the unit. Refer to the illustration below.
If the door is limited to a 90° opening, you'll need to clear
the door shelves in order to remove a shelf. Lift and pivot
the end of the shelf nearest the door upward, and remove.
To replace a shelf, insert it in the tracks at the rear of the
unit with the front of the shelf raised slightly. As you push
the shelf in, lower the front of the shelf until it locks into
position.
IMPORTANT NOTE: Always be careful in handling glass
shelves to prevent breakage or scratching the interior.
DOOR SHELVES
The door shelves and dairy compartment of column and
tall models are adjustable within the guides of the door
liner. The two shallow door shelves of column model
IC-27R are removable, but not adjustable.
To remove door shelves or the dairy compartment, lift
straight up and out from the bottom as shown in the illustration. To replace, select a desired position and slide the
door shelf or dairy compartment down into the guides.
Shelf removal.
Door shelf removal.
Integrated Use & Care
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Refrigerator Storage
DELI DRAWER AND SHELF
STORAGE DRAWERS AND CRISPER (MODEL IC-27R)
The one-piece deli drawer and shelf assembly in models
700TR, 700TCI and 736TR is easily removed for cleaning
and repositioning. The deli drawer is convenient for
storage of small items and for keeping deli items fresh.
Refer to the illustration below
Column model IC-27R has two storage drawers and a
high-humidity crisper. The drawer front panel is clear so
you can easily view the contents. Be sure to unload the
storage drawers and crisper before removal.
Remove this assembly in much the same way you remove
the adjustable glass shelves.
CRISPER (MODEL 736TCI)
The sealed crisper with two dividers in model 736TCI
offers convenient storage of fruits and vegetables.
To remove the crisper, first lift the glass shelf off of the
plastic side supports, then lift the crisper bin up off of the
bin cradle. Refer to the illustration below.
To remove a storage drawer or the crisper, pull the drawer
out until it stops. Lift the front of the drawer slightly and
pull straight forward. Refer to the illustration below.
IMPORTANT NOTE: If the door is limited to a 90° door
opening, the shallow door shelves will need to be removed
in order to remove a drawer.
To reinstall, push the drawer slides back into the refrigerator. Align the drawer with the slides, then push the drawer
straight back on to the slides until it stops. Press downward on the front of the drawer to engage the slides.
To replace the crisper, place the bin on top of the bin
cradle. The groove across the bottom of the bin should
align with the crossbar at the front of the cradle. Place the
glass shelf on top of the side plastic side supports.
Storage drawer (IC-27R).
Deli drawer and shelf.
Crisper (736TCI).
Integrated Use & Care
14
Freezer Storage
FREEZER DRAWER (MODEL IC-27FI)
ICE CONTAINER (MODEL IC-27FI)
Column model IC-27FI has three wire storage drawers.
The drawer front panel is clear so you can easily view the
contents. Be sure to unload the freezer drawers before
removal.
The automatic ice maker and ice container of column
model IC-27FI are located in the top drawer. To remove
the ice container, pull the drawer forward until it stops and
lift the ice container out.
To remove a freezer drawer pull it out until it stops. Behind
the bottom two corners of the front face of the drawer are
metal tabs. Pull these tabs toward the front of the drawer
and lift and rotate the drawer up. Refer to the illustration
below.
IMPORTANT NOTE: If the door is limited to a 90° door
opening, the shallow door shelves will need to be removed
from the bottom of the door in order to remove a drawer.
To reinstall, push the drawer slides back into the freezer.
Align the drawer with the slides and push the drawer
straight back onto the slides until it stops. Press downward on the front of the drawer to engage the drawer tabs
with the slides.
TAB
Freezer drawer (IC-27FI).
Integrated Use & Care
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Drawer Storage
DRAWER REMOVAL
REMOVABLE CRISPER COVER
IMPORTANT NOTE: Before removing the top drawer from
a drawer unit, you must first disconnect the control cable
as shown in the illustration below.
One lift-up crisper cover is standard with each tall and
drawer refrigerator unit and the drawer combination unit.
The clear-view window allows easy access and visibility of
all vegetables stored in the drawer.
To remove a storage drawer from your integrated tall or
drawer unit, pull it open until it stops. Raise the drawer
front and pull out as shown in the illustration.
To replace a drawer, raise the front of the drawer up and
place onto the drawer slide tracks. Engage the hook at the
rear of each slide with slots in the back of the drawer tub.
For 36" (914) units, there are tabs on each drawer that
must be positioned between the hooks. Then engage the
small white pegs at the front of each drawer slide with
holes at the front of the drawer tub. Reconnect the control
cable.
You must first disconnect the control cable before
removing the top drawer of a drawer unit.
You can easily remove this cover for cleaning with soap
and water, or move it to another drawer by lifting the front
edge up and pulling out from the front. Refer to the illustration below.
IMPORTANT NOTE: For model 700BC(I), drawer combination unit, the removable crisper cover can only be used in
the upper drawer.
DRAWER DIVIDER
The divider of the upper drawer is easily removed by
pulling forward and sliding the back edge away from the
back of the drawer. Reverse this procedure to insert the
divider, as shown in the illustration below.
The divider of the lower drawer is removable if there is no
ice maker, but screws have to be removed to do so. For
units with an ice maker, the lower divider is not removable.
Control cable.
Drawer removal.
Crisper cover removal.
Drawer divider removal.
Integrated Use & Care
16
Ice Maker Operation
Sounds
The ice maker in your integrated combination or freezer
model is fully automatic and has been factory tested. It
requires a connection to the house water supply.
You may hear some noises in the normal operation of the
integrated unit. Surrounding acoustics like walls, floors
and cabinets may affect the sound of your unit. For
example, a gurgling or running water sound is probably
refrigerant circulating through the tubing.
To put into operation, the ice maker system must be
turned on by the ICE ON/OFF key pad, located on the
electronic control panel. Refer to ice maker control on
page 11.
For column models, the ice maker must be turned off at
the control panel when the ice storage container is
removed. For tall and drawer models, the ice maker shuts
off when you remove the ice storage container. When you
reinstall the container, the ice maker will resume ice
production.
IMPORTANT NOTE: The first container filled with ice
should be discarded, as with any new connection there
may be impurities in the ice from the water supply line.
During the ice maker cycle you may hear the sound of ice
dropping into the container or the solenoid valve operating
while refilling the ice maker with water. During the freezer
defrost you may hear crackling and/or sizzling as the heat
from the defrost element clears the frost from the freezer
coil and water runs into the water pan.
While the compressors are in operation, you may hear a
slight hum. During the start-up and shutdown of the
compressor, you may feel vibration for a few seconds.
Some of these noises may be enhanced when the unit's
door or drawers are open.
Integrated Use & Care
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Lighting Information
CABINET LIGHTING
DRAWER LIGHTING
Cabinet lighting for integrated column and tall models use
standard 40-watt appliance bulbs.
Each drawer compartment has a standard 25-watt
appliance bulb recessed into the top of the compartment.
Refer to the illustration below.
To replace the light bulbs, you must first remove the light
shield. Place your hands under the light shield and release
the two clips on the back, then lift up and slide back
slowly until the key slots on the side of the light shield
drop past the mounting studs in the side walls. Remove
the light shield. The bulbs are now accessible. Replace the
bulbs and follow the reverse steps to reposition the light
shield. Refer to the illustrations below.
To replace the light bulb, pull the drawer out to its full
extension or remove the drawer completely. Refer to
drawer removal on page 15. Replace the bulb and follow
the reverse steps to reinstall the drawer.
CRISPER LIGHTING (MODEL IC-27R)
Crisper drawer lighting for model IC-27R is located behind
the upper crisper drawer and mounted to the back wall of
the refrigerator. To remove the light shield, first remove the
crisper drawer. Next, remove the upper crisper shelf. Then
place both hands under the bottom right and left sides of
the light shield and push upward. Refer to the illustration
below.
LIGHT
SHIELD
LOCKING CLIP
Cabinet lighting (column
model).
LIGHT
SHIELD
LOCKING CLIP
Shut off power to the unit at the circuit breaker before
replacing light bulbs. Wear protective gloves when
handling bulbs.
Cabinet lighting (tall model).
RECESSED BULB
Drawer lighting.
Light shield removal (IC-27R).
Integrated Use & Care
18
Cleaning
INTERIOR CLEANING
STAINLESS STEEL EXTERIOR
It is necessary to keep your integrated unit clean to ensure
smooth operation and keep food safe. Wipe up any spills
immediately.
To clean the exterior of a stainless steel model, use a soft,
nonabrasive stainless steel cleaner like Signature polish
and apply with a soft lint-free cloth.
To clean interior surfaces and removable parts, wash with
a mild solution of soap and lukewarm water with a little
baking soda. Do not use vinegar or alcohol-based
cleaners. Rinse and dry thoroughly. Avoid getting water on
the lights and control panel. Do not use abrasive cleaners,
as these may scratch interior surfaces.
Signature polish is available from Signature Limited
Laboratory, P. O. Box 13436, Dayton, Ohio 45413, or call
877-376-5474.
Do not use hot water to clean glass shelves until they
have come to room temperature. Extreme temperature
may cause the glass to break.
To bring out the natural luster of the stainless steel, lightly
wipe the surface with a water-dampened microfiber cloth
followed by a dry polishing chamois. All work should
follow the grain direction of the finish. Better results are
obtained by keeping the cloth in continuous contact with
the stainless steel.
Do not use a metallic or highly abrasive cleaner or
cloth, as this will scratch the stainless steel finish.
Integrated Use & Care
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Cleaning
Vacation Time
CONDENSER CLEANING
For extended vacations, shut off power to the unit by
pressing the UNIT ON/OFF key pad (POWER for column
models). Empty all contents and block the door and
drawers open slightly. A one-inch space will let fresh air in
to keep the interior dry.
For all integrated models, the condenser is located at the
bottom of the unit, behind the kickplate/grille. To clean the
condenser area, remove the kickplate/grille by removing
the screws holding it in place. The condenser is now
accessible for cleaning. Using a soft bristle brush, vacuum
to remove dust and lint from the condenser. Refer to the
illustration below.
IMPORTANT NOTE: To ensure efficient performance of
your integrated unit, the condenser must be cleaned every
three to six months under normal use. If you have pets, it
may be necessary to clean the condenser more often.
Failure to clean the condenser could result in temperature loss or mechanical failure or damage.
Before cleaning the condenser, shut off power to the
unit at the control panel. Wear gloves to avoid injury
from sharp condenser fins.
CONDENSER
Location of condenser.
IMPORTANT NOTE: Moisture accumulates in a unit that
has been shut off as it warms to room temperature, even if
it has only been in service temporarily and later shut off.
Blocking the door and drawers open slightly will allow the
moisture to escape.
For short vacations, remove all perishable items. Shut off
the ice maker by pressing the ICE MAKER key pad and
empty the ice container. It is not necessary to change the
control settings.
If your religious observances require turning off the lights
and ice maker, see Sabbath mode on page 10.
Moisture accumulation can damage interior metal
components.
Integrated Use & Care
20
90° Door Stop
Integrated column and tall models are equipped with a
built-in 90° door stop. You can easily actuate the stop by
using a blade-type screwdriver and advancing the cam in
both the top and bottom door hinges.
You must actuate both stops at 90° if you want to safely
use the door. You can go to the maximum 105° opening by
using the screwdriver and advancing the cam to the next
stop.
90° door stop.
When the door is open to 105°, the door panel,
depending on its thickness, may strike the face frame
of the unit causing serious damage.
The door swing may cause severe finger pinching or
damage to the unit. Watch that fingers are not placed
in the door opening on the hinge side when the door is
open.
Keeping Food At Its Best
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Keeping Food Fresh
Your Sub-Zero unit features a unique refrigeration system
to keep food fresher longer. However, the quality and
safety of your food also depends on how it is handled.
The information in this section gives you the most up-todate handling and storage recommendations to help you
keep food at its best. If you have specific questions that
are not addressed here, contact a university, county
extension service or your local utility company.
Most food inevitably deteriorates over time. From the very
beginning until it is consumed, food undergoes changes.
Microorganisms get into food, multiply and cause spoiling.
Enzymes that occur naturally in food continue the ripening
process even after the food is harvested. Improper
temperatures cause food to deteriorate faster. Changes
in humidity cause wilting and shriveling that can lead to
spoiling.
Sub-Zero’s unique refrigeration system is specifically
designed to combat these changes and keep your food
fresh longer. The individual refrigerator and freezer
systems have been designed to maintain accurate,
consistent temperatures and proper humidity levels for
longer food life expectancy. Dual refrigeration eliminates
transfer of fresh food odors to frozen food or ice and does
not freeze the moisture out of the air in the fresh food
section.
In addition, good handling practices can minimize the rate
of changes in food.
HANDLING RECOMMENDATIONS
• Follow the recommended storage times and temperatures in this guide. Your Sub-Zero unit helps to slow
the ripening process by tailoring temperatures to each
section as needed.
• Use specially designed compartments for dairy foods,
deli foods and fresh produce. These compartments
maintain temperature and humidity levels that keep
specific food groups fresh.
• Rotate food in refrigeration units, using a first-in,
first-out system.
• When food does spoil, it’s usually obvious. It becomes
moldy, has an off-odor and looks rotten. But there are
times when spoiling may not be so apparent. If you
think a food has been stored too long, discard it. Do
not taste it to check if it’s okay.
Keeping Food At Its Best
22
Keeping Food Safe to Eat
Most food-borne illness is caused by bacteria such as
staphylococcus, salmonella, e-coli and clostridium
botulinum (the bacteria that causes botulism). These
bacteria grow rapidly at temperatures between 40°F (4°C)
and 140°F (60°C), a range that’s called the “danger zone”.
Never leave food in the danger zone for more than two
hours. When the bacteria have multiplied to the millions in
warm temperatures, they cause illness. Some bacteria
cause flu-like symptoms, while others cause serious
illness or even death. Young children, the elderly and
people who are already ill are more likely to become sick
from food poisoning.
WHEN YOU STORE FOOD
To reduce your risk of food-borne illness, use the following
techniques to keep your food safe to eat:
• Never taste food that looks or smells strange to test its
freshness. Discard it.
WHEN YOU’RE SHOPPING
• Place packages of raw meat, seafood or poultry in
plastic bags to keep them from dripping on other
foods.
• Shop for meat, seafood and poultry last. Do not leave
these foods in a hot car when you’ve finished
shopping. Take along a cooler in hot weather or when
you have to travel long distances.
• Check ‘use by’ and ‘sell by’ dates on foods to make
sure they’re fresh. Use extra care when buying deli
food. Buy only the amount you will use in 1–2 days.
Discard hot or cold deli food that has been at room
temperature for more than two hours.
• Monitor temperatures of the refrigerator and freezer
sections on the electronic control panel of your
Sub-Zero unit. Keep the refrigerator temperature at
40°F (4°C) or below and freezer temperature at
0°F (-18°C).
• Follow the recommended refrigerator and freezer
storage times and temperatures in this guide.
• Store raw meat, poultry and seafood separate from
other foods. Keep juices from these packages from
dripping on other food.
• For refrigerator storage, leave raw meat, poultry and
seafood in its original wrapper unless it is torn.
Repeated handling can introduce bacteria to these
foods.
• Wrap food stored in the refrigerator in foil or plastic
wrap, or place it in plastic bags or airtight containers to
keep it from drying out. Date all packages.
• For freezer storage, use freezer wrap, freezer-quality
plastic bags or aluminum foil over the commercial wrap
if foods will be stored in the freezer for more than a
couple of months. This minimizes dehydration and
quality loss. Single layers of aluminum foil may tear
and cause freezer burn.
Keeping Food At Its Best
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Keeping Food Safe to Eat
WHEN YOU PREPARE FOOD
WHEN YOU COOK FOOD
• Clean everything that comes in contact with food.
• Cook meat to an internal temperature of 165°F (75°C)
or above and poultry to 180°F (80°C) or above. For cuts
more than two inches thick, use a meat thermometer
to check the temperature. For thinner cuts, clear juices
(not pink) are a sign of doneness.
• Wash your hands for 20 seconds before and after
handling food.
• Sanitize counters, equipment and utensils after
handling raw meat, seafood or poultry. Rinse with a
diluted chlorine bleach solution of one teaspoon to one
quart of water.
• Use clean kitchen towels, sponges and cloths. Replace
sponges every few weeks.
• Use disposable plastic gloves if you have an infected
cut or burn on your hands.
• Thaw food in the refrigerator or microwave oven, not
on the counter. When you thaw food in a microwave
oven, cook it immediately.
• Marinate food only in the refrigerator.
• Rinse poultry and seafood in cold water before
cooking.
• Avoid cross-contamination in preparing food. Keep raw
meat, poultry and seafood and their juices away from
other food. For example, do not use the same surface
and utensils for preparing raw meat, poultry and
seafood that you use for preparing salad ingredients.
• Thoroughly clean your plastic and wooden cutting
boards. Wash with hot water and soap and rinse with a
diluted chlorine bleach solution of one teaspoon to one
quart of water.
• If you are cooking frozen meat or poultry that has not
been defrosted, increase the cooking time to 11/2 times
the time required for thawed items.
• Roast meats or poultry in oven temperatures of 325°F
(165°C) or above.
• Cook eggs until the yolk and white are firm, not runny.
• Do not use recipes in which eggs remain raw or
partially cooked.
• If your microwave has a temperature probe, use it.
Check temperatures of meat and poultry in at least
three spots. Rotate foods during microwaving.
• Do not taste raw or partially cooked meat, poultry,
eggs or fish.
WHEN YOU HAVE LEFTOVERS
• Refrigerate or freeze cooked leftovers in small, covered
containers within two hours after cooking. Make sure
there is adequate air space around the containers so
that food can cool down quickly.
• Remove the stuffing from meat or poultry and store it
separately.
• Date packages of leftovers and use within a safe
period of time.
• Cover and reheat leftovers thoroughly before serving.
• Bring sauces, soups and gravy to a boil. Heat other
foods to 165°F (75°C).
• If you think food may be spoiled, discard it. When in
doubt, throw it out.
Keeping Food At Its Best
24
Fresh Food Storage
Frozen Food Storage
Shelf life of fresh foods varies depending on how fresh it is
when you buy it. To keep your food fresher longer, follow
the recommended storage tips.
Freezer storage: Wrap foods in material designed for
frozen food storage. The wrap must seal out air and
moisture. Do not refreeze thawed meats.
Vegetables: Wash vegetables in cool water and drain.
Store in airtight containers or plastic wrap. Vegetables
stay fresh longer in high humidity storage.
Ice cream: The firmness of the ice cream will depend on
its cream content. Higher quality ice creams usually have
a higher cream content, requiring colder freezer temperatures to maintain their firmness. Soft ice cream is not
always an indication of a temperature problem.
Fruits: Wash and dry fresh fruits. Store more aromatic
fruits in plastic bags. Most fruits stay fresh longer in low
humidity storage.
Prepackaged meats: Store in original packaging. After
opening, rewrap tightly in plastic wrap or aluminum foil.
Eggs: Store eggs unwashed in their carton or a portable
egg tray. Use within three weeks.
Milk, cream and cottage cheese: Keep carton closed.
Store on refrigerator shelf and use within 1–2 weeks.
Cheese: Store in original packaging until ready to use.
After opening, rewrap tightly in plastic wrap or aluminum
foil.
Leftovers: Let cool and cover tightly with plastic wrap or
foil. Airtight plastic containers work well to prevent drying
out and odor transfer.
ETHYLENE
Some fruits and vegetables will produce ethylene, a gas
that initiates the ripening process. Ethylene can cause
premature ripening in some foods, while in others, it can
actually cause damage. To reduce unnecessary spoilage
of your fresh produce, do not store ethylene producing
fruits and vegetables with those that are ethylene
sensitive. Refer to the chart on page 29.
Make sure your refrigerator and freezer doors close freely
and completely. Overloading will affect temperatures
inside the unit. Do not fill your freezer with large quantities
of unfrozen foods expecting them to fast freeze. Give the
freezer ample time to circulate cold air around unfrozen
items before adding additional items.
SUGGESTED FOOD STORAGE
The food storage charts on the following pages give you
specific information to help you keep food safe and keep it
at its best quality. The recommended storage temperatures will help you determine optimal storage conditions
for your food. As a general rule, food that is handled
properly and kept at temperatures below 40°F (4°C) will be
safe to eat.
Storing food at temperatures below 40°F (4°C) keeps it out
of the danger zone. The storage times for refrigeration will
help keep food from spoiling or becoming dangerous to
eat. The time limits for frozen foods are to maintain flavor
and texture. Food kept frozen longer than the recommended time will still be safe to eat, but its quality may
diminish.
Food Storage Recommendations
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Fish, Meats and Poultry
Recommended
Temperature
Storage Life
(refrigerator)
Storage Life
(freezer)*
34°F (1°C)
34°F (1°C)
34°F (1°C)
34°F (1°C)
2 days
2 days
4 days
1 day
6 months
2–3 months
5–9 months
6 months
Freeze in original wrap up to 2 weeks. Use
freezer wrap, freezer-quality plastic bags or
aluminum foil over the commercial wrap if
foods will be frozen for more than a couple
of months.
34–35°F (1–2°C)
34–35°F (1–2°C)
34–35°F (1–2°C)
34–35°F (1–2°C)
3–5 days
3–5 days
3–5 days
1–2 days
6–12 months
6–9 months
4–6 months
3–4 months
Freeze in original wrap up to 2 weeks. Use
freezer wrap, freezer-quality plastic bags or
aluminum foil over the commercial wrap if
foods will be frozen for more than a couple
of months.
34–35°F (1–2°C)
1–2 days
3–4 months
Freeze in original wrap up to 2 weeks. Use
freezer wrap, freezer-quality plastic bags or
aluminum foil over the commercial wrap if
foods will be frozen for more than a couple
of months.
HOTDOGS AND LUNCH MEATS
hotdogs (opened package)
hotdogs (unopened package)
lunch meats (opened package)
lunch meats (unopened package)
34–35°F (1–2°C)
34–35°F (1–2°C)
34–35°F (1–2°C)
34–35°F (1–2°C)
1 week
2 weeks
3–5 days
2 weeks
1–2 months
1–2 months
1–2 months
1–2 months
Freeze in freezer wrap. Check ‘sell by’
dates. Do not use more than 1 week after
this date.
BACON AND SAUSAGE
bacon
raw sausage (pork, beef, turkey)
smoked breakfast links or patties
hard sausage (pepperoni, jerky sticks)
34–35°F (1–2°C)
34–35°F (1–2°C)
34–35°F (1–2°C)
34–35°F (1–2°C)
7 days
1–2 days
7 days
2–3 weeks
1 month
1–2 months
1–2 months
1–2 months
Keep wrapped, and store at recommended
refrigerator temperatures.
HAM AND CORNED BEEF
corned beef
ham, whole
ham, half
ham, slices
34–35°F (1–2°C)
34–35°F (1–2°C)
34–35°F (1–2°C)
34–35°F (1–2°C)
5–7 days
7 days
3–5 days
3–4 days
1 month
1–2 months
1–2 months
1–2 months
For freezer storage, drain juices.
FRESH POULTRY
chicken or turkey, whole
chicken or turkey, pieces
duck or goose
34–35°F (1–2°C)
34–35°F (1–2°C)
34–35°F (1–2°C)
1–2 days
1–2 days
1–2 days
12 months
9 months
6 months
Freeze in original wrap up to 2 weeks. Use
freezer wrap, freezer-quality plastic bags or
aluminum foil over the commercial wrap if
foods will be frozen for more than a couple
of months.
FRESH FISH AND SEAFOOD
cod, flounder, haddock
sole bluefish, perch
mackerel, salmon
shrimp, oysters
FRESH MEAT
beef steaks, roasts
lamb chops, roasts
pork and veal chops, roasts
variety meats (tongue, liver, etc.)
Comments
HAMBURGER, GROUND AND STEW MEATS
hamburger, stew meats,
ground turkey, veal, pork, lamb
and mixtures
*Recommended freezer storage temperature is 0°F (-18°C).
Food Storage Recommendations
26
Fresh Vegetables
Recommended
Temperature
Storage Life
(refrigerator)
34–36°F (1–2°C)
34°F (1°C)
34–36°F (1–2°C)
40–45°F (4–7°C)
34°F (1°C)
34°F (1°C)
36–38°F (2–3°C)
34°F (1°C)
2–3 weeks
1–2 weeks
2–3 weeks
7–10 days
7–9 days
3–4 months
2–4 weeks
3 weeks
Wash vegetables in cool water and drain. Store in airtight
container or plastic wrap.
broccoli
brussels sprouts
cabbage
carrots
cauliflower
celeriac
celery
chinese broccoli
34°F (1°C)
34°F (1°C)
34°F (1°C)
34°F (1°C)
34°F (1°C)
34°F (1°C)
34°F (1°C)
34°F (1°C)
1–2 weeks
3–5 weeks
3–6 weeks
1–5 months
3–4 weeks
6–8 months
1–2 months
10–14 days
Discard any fresh vegetables that are moldy or have other
signs of spoilage and wipe out the refrigerator compartment.
chinese cabbage
corn, sweet
cucumbers*
daikon
eggplant*
endive / escarole
garlic
horseradish
34°F (1°C)
34°F (1°C)
45°F (7°C)
34°F (1°C)
45°F (7°C)
34°F (1°C)
34°F (1°C)
34°F (1°C)
2–3 months
5–8 days
10–14 days
4 months
1–2 weeks
2–3 weeks
6–7 months
10–12 months
jerusalem artichokes
kale
kohlrabi
leeks
lettuce
mushrooms
okra*
onions, bulb
34°F (1°C)
34°F (1°C)
34°F (1°C)
34°F (1°C)
34°F (1°C)
34°F (1°C)
45°F (7°C)
34°F (1°C)
1–2 weeks
1–2 months
10–14 days
2 months
2–3 weeks
1–2 weeks
1–2 weeks
1–6 months
34°F (1°C)
34°F (1°C)
34°F (1°C)
34°F (1°C)
45°F (7°C)
45°F (7°C)
38–45°F (3–7°C)
34°F (1°C)
7–10 days
1–2 months
4–5 months
1–2 weeks
2–3 weeks
2–3 weeks
3–4 months
2–3 weeks
FRESH VEGETABLES
anise
artichokes
asparagus
beans, green / snap / lima*
bean sprouts
beets
belgian endive
bok choy
onions, green
parsley
parsnips
peas, pods and shelled
peppers, bell*
peppers, chile
pumpkins*
radicchio
Comments
Most vegetables should be stored in higher humidity.
For fresh-cut produce, follow storage directions on package.
Refer to the list of ethylene sensitive and ethylene producing
vegetables and fruits.
*Sensitive to chill injury, a cause of spoilage. Damage may not be apparent until the vegetable is returned to a warmer temperature.
See food preservation guide for complete instructions on freezing vegetables. Recommended freezer storage temperature is 0°F (-18°C).
Food Storage Recommendations
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Fresh Vegetables
Recommended
Temperature
Storage Life
(refrigerator)
FRESH VEGETABLES
radishes
romaine
rutabagas
salsify
shallots
snow peas
spinach
squash, summer*
34°F (1°C)
34°F (1°C)
34°F (1°C)
34°F (1°C)
34°F (1°C)
34°F (1°C)
34°F (1°C)
40–45°F (4–7°C)
1–2 months
2–3 weeks
4–6 months
2–4 months
6 months
1–2 weeks
10–14 days
1–2 weeks
Wash vegetables in cool water and drain. Store in airtight
container or plastic wrap.
tamarillos
tomatoes (ripe)
turnips
water chestnuts
watercress
37–40°F (3–4°C)
46–50°F (8–10°C)
34°F (1°C)
34–36°F (1–2°C)
34°F (1°C)
10 weeks
1–3 weeks
4–5 months
2–4 months
2–3 weeks
Discard any fresh vegetables that are moldy or have other
signs of spoilage and wipe out the refrigerator compartment.
Comments
Most vegetables should be stored in higher humidity.
For fresh-cut produce, follow storage directions on package.
Refer to the list of ethylene sensitive and ethylene producing
vegetables and fruits.
*Sensitive to chill injury, a cause of spoilage. Damage may not be apparent until the vegetable is returned to a warmer temperature.
See food preservation guide for complete instructions on freezing vegetables. Recommended freezer storage temperature is 0°F (-18°C).
Food Storage Recommendations
28
Fresh Fruits
Recommended
Temperature
Storage Life
(refrigerator)
34–40°F (1–4°C)
1–2 months
30°F (-1°C)
34°F (1°C)
34°F (1°C)
40°F (4°C)
34°F (1°C)
40–44°F (4–7°C)
34°F (1°C)
36–41°F (2–5°C)
3–6 months
1–2 weeks
5–6 months
2–4 weeks
2–3 days
3–8 weeks
10–18 days
2–3 weeks
cassavas
cherries, sweet
clementines
cranberries*
figs, fresh
grapes
guavas*
honeydew
34°F (1°C)
34°F (1°C)
40°F (4°C)
36–40°F (2–4°C)
34°F (1°C)
34°F (1°C)
40–45°F (4–7°C)
45°F (7°C)
1–2 months
2–3 weeks
2–4 weeks
2–4 months
7–10 days
2–3 weeks
2–3 weeks
3–4 weeks
Fully ripe fruits should be stored in the refrigerator at recommended temperatures to slow down the ripening process.
kiwifruit
kumquats
lychees
nectarines
oranges*
papayas*
peaches
pears
34°F (1°C)
40°F (4°C)
35°F (2°C)
34°F (1°C)
34–45°F (1–7°C)
45°F (7°C)
34°F (1°C)
34°F (1°C)
4–6 weeks
2–4 weeks
3–5 weeks
2–4 weeks
3–8 weeks
1–3 weeks
2–4 weeks
2–3 weeks
Discard any fresh fruits that are moldy or have other signs of
spoilage and wipe out the refrigerator compartment.
persimmons
pineapple*
plums and prunes
pomegranates*
quinces
raspberries
rhubarb
strawberries
34°F (1°C)
45°F (7°C)
34°F (1°C)
40°F (4°C)
34°F (1°C)
34°F (1°C)
34°F (1°C)
34°F (1°C)
3–4 months
2–4 weeks
2–5 weeks
2–3 months
2–3 months
3–6 days
2–3 weeks
7–10 days
tangerines
watermelon*
40°F (4°C)
45°F (7°C)
2–4 weeks
2–3 weeks
FRESH FRUITS
apples*
(macintosh, grimes golden,
yellow newtown)
apples
apricots
asian pears
avocados*
blackberries
blood oranges
blueberries
cantaloupe*
Comments
Wash and dry most fruits, and store in the crisper compartment. (Do not wash berries and cherries until you are ready to
use them, however.)
Most fruits should be stored in lower humidity.
To hasten the ripening process, you can place unripe fruit in
a paper bag that has holes poked in it. Close the bag and set
it on a counter. The fruit will produce ethylene, a gas that
initiates the ripening process. Check the bag each day.
Refer to the list of ethylene sensitive and ethylene producing
vegetables and fruits.
*Sensitive to chill injury, a cause of spoilage. Damage may not be apparent until the fruit is returned to a warmer temperature.
See food preservation guide for complete instructions on freezing fruits. Recommended freezer storage temperature is 0°F (-18°C).
Food Storage Recommendations
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Ethylene Gas
ETHYLENE PRODUCING FOODS
apples
cherimoyas
apricots
figs
avocados
guavas
ripening bananas
honeydew
cantaloupe
kiwifruit
mamey sapote
mangoes
mangosteen
nectarines
papayas
passion fruit
peaches
pears
persimmons
plantains
plums
prunes
quince
tomatoes
eggplant
unripe kiwifruit
leafy greens
lettuce
okra
peas
peppers
spinach
squash
sweet potatoes
watercress
watermelon
ETHYLENE SENSITIVE FOODS
unripe bananas
green beans
belgian endive
broccoli
brussels sprouts
cabbage
carrots
cauliflower
chard
cucumbers
IMPORTANT NOTE: Do not store ethylene producing foods with ethylene sensitive foods.
Food Storage Recommendations
30
Deli Foods, Dairy Products and Other Foods
Recommended
Temperature
Storage Life
(refrigerator)
Storage Life
(freezer)*
DELI FOODS
thinly sliced lunch meats
egg, chicken, tuna and ham salads
macaroni salads
pre-stuffed chops, chicken breasts
store-prepared convenience meals
34–35°F (1–2°C)
34–35°F (1–2°C)
34–35°F (1–2°C)
34–35°F (1–2°C)
34–35°F (1–2°C)
1–2 days
3–5 days
3–5 days
1 day
1–2 days
NR
NR
NR
NR
NR
DAIRY FOODS
butter
cottage or ricotta cheese
cream cheese
natural cheese (cheddar, brick, etc.)
process cheese
grated Parmesan or Romano
yogurt
whole, lowfat or skim milk
34–35°F (1–2°C)
34–35°F (1–2°C)
34–35°F (1–2°C)
34–35°F (1–2°C)
34–35°F (1–2°C)
34–35°F (1–2°C)
34–35°F (1–2°C)
34–35°F (1–2°C)
3 months
1–2 weeks
2 weeks
3–6 months
3–4 weeks
1 year
1 month
1–2 weeks
1 year
4 weeks
6–8 months
6–8 months
34°F (1°C)
34–35°F (1–2°C)
3 weeks
1 week
NR
NR
34–35°F (1–2°C)
34–35°F (1–2°C)
3 days
10 days
NR
1 year
COOKED MEAT AND POULTRY LEFTOVERS
cooked meat and meat dishes
34–35°F (1–2°C)
gravy and meat broth
34–35°F (1–2°C)
fried or plain chicken, pieces
34–35°F (1–2°C)
cooked poultry dishes
34–35°F (1–2°C)
pieces covered with broth, gravy
34–35°F (1–2°C)
chicken nuggets, patties
34–35°F (1–2°C)
3–4 days
1–2 days
3–4 days
3–4 days
1–2 days
1–2 days
2–3 months
2–3 months
4 months
4–6 months
6 months
1–3 months
Refrigerate or freeze leftovers in covered
shallow containers within 2 hours after
cooking. Reheat leftovers to 165°F (74°C).
SOUPS AND STEWS
vegetable
meat added
3–4 days
3–4 days
2–3 months
2–3 months
Reheat to at least 165°F (74°C) before
serving.
Comments
Check ‘use by’ or ‘sell by’ dates. These
foods do not freeze well. If you need to
freeze, do so immediately, not after they
have been held in the refrigerator.
Check ‘sell by’ dates.
Store cheese in original packaging until
ready to use. After opening, rewrap tightly
in plastic wrap or aluminum foil.
Thaw frozen cheese in the refrigerator to
reduce crumbling.
EGGS
fresh, in shell
hard cooked
liquid pasteurized or egg substitutes
opened
unopened
34–35°F (1–2°C)
34–35°F (1–2°C)
Keep fresh eggs refrigerated.
Do not eat hard cooked eggs that have
been at room temperature for more than
2 hours.
*Recommended freezer storage temperature is 0°F (-18°C). (NR) stands for not recommended for freezing.
Troubleshooting Guide
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Frequently Asked Questions
ICE PRODUCTION
TEMPERATURE
IMPORTANT NOTE: Make sure that the ice maker system
is on. If it is, the word ICE will be illuminated in the control
panel display.
IMPORTANT NOTE: Unless the unit is being serviced,
make sure the power for your unit is on.
IMPORTANT NOTE: The first container filled with ice
should be discarded, as with any new connection there
may be impurities in the ice from the water supply line.
Q: How do I adjust the temperatures?
A: To adjust temperatures, refer to temperature control on
page 10.
Q: My ice maker isn’t producing very much ice.
Q: What are the suggested temperature settings?
A: On average, you can expect a cycle of ice (eight cubes
per cycle) every two hours.
A: The recommended settings are 38°F (3°C) for refrigerator zones and 0°F (-18°C) for freezer zones.
Q: The ice is freezing together and clumping.
Q: Condensation is forming on the inside and outside of
my unit.
A: If ice is not used regularly it tends to fuse together. You
may need to discard the ice and allow ice to be replenished. Some types of filter systems or incorrect water
pressure issues may cause this condition.
A: In climates with higher humidity, condensation will form
and is considered normal. Leaving the door open for a
long period of time may also contribute to condensation forming on the inside your unit.
Q: The ice tastes funny and is discolored.
A: Sub-Zero integrated models do not have an integrated
water filtration system. Contact a local plumber to
discuss water filtration options.
Q: My unit isn’t cooling properly.
A: Clean the condenser area as outlined on page 19.
DOOR OPERATION
NOISE
Q: Why is my door hard to open?
Q: Why do I hear my unit running constantly?
A: Your unit was designed for an airtight seal. A vacuum
seal can form after the door is closed. Wait several
seconds for pressure to equalize before reopening the
door.
A: It is normal to hear the operation of fans and compressors. Sounds will be accentuated based on the placement of the unit and overall room design.
Q: The door on my unit is opening too fast and hitting the
wall or surrounding cabinets.
A: The unit may not be leveled properly or a door stop
may be required. To adjust the built-in door stop, refer
to 90° door stop on page 20.
Troubleshooting Guide
32
Troubleshooting
If your integrated unit is not operating properly, use the
following troubleshooting guide before calling Sub-Zero
factory certified service. This guide will save you time and
trouble and may help you avoid the expense of a service
call.
‘SERVICE’ flashes in the control panel display.
Refrigerator/freezer is warmer than usual.
• Is the control set properly?
• Is the condenser area clean?
• Has the door or a drawer been left open for an
extended period? Be sure that food is not obstructing
proper door or drawer closing.
• This may indicate that the condenser needs cleaning.
See condenser cleaning on page 19.
• Has a large amount of food been added recently?
• Turn the unit off with the UNIT ON/OFF key pad
(POWER for column models), then restart by pressing
the key pad again. If ‘SERVICE’ flashes again, contact
Sub-Zero factory certified service.
Refrigerator/freezer runs for long periods of time.
• Is the condenser area clean?
• Has the door or a drawer been left open for an
extended period? Be sure that food is not obstructing
proper door or drawer closing.
‘SERVICE’ and ‘ICE’ flash in the control panel display.
• Has a large amount of food been added recently?
• Turn the unit off with the UNIT ON/OFF key pad
(POWER for column models), then restart by pressing
the key pad again. If ‘SERVICE’ and ‘ICE’ flash again,
contact Sub-Zero factory certified service.
• On hot days and in warm room temperatures, the
compressor runs longer.
Refrigerator/freezer is frosted up.
Refrigerator/freezer is not operating.
• Is there electrical power to the unit?
• Has the door or a drawer been left open for an
extended period? Be sure that food is not obstructing
proper door or drawer closing.
• Is the refrigerator/freezer control on?
• Are the door and drawers closing and sealing properly?
• Is the home circuit breaker or fuse off?
• Is the condenser area clean?
• Is the unit in showroom mode? Call Sub-Zero customer
care at 800-222-7820 for assistance in determining if
the unit is in showroom mode.
• If the unit is still not running, it may be in defrost mode.
Wait 30 minutes to see if the unit will restart.
Troubleshooting Guide
33
subzero.com
Troubleshooting
Condensation forms inside the unit.
Storage drawer is hard to close.
• This is normal during periods of higher humidity and
with frequent door openings.
• Is the unit leveled properly?
• Are the door and drawers closing and sealing properly?
Condensation forms outside the unit.
• During periods of high humidity, some condensation
may appear on the outside of the unit. The condensation will disappear when the humidity drops. Be sure
that the door and drawers are closing and sealing
properly. If condensation persists, contact Sub-Zero
factory certified service.
• Be sure that there are no food or packaging items that
interfere with the ice maker or other interior components.
• Drawer slides in a freezer compartment may not move
as freely as in a refrigerator compartment due to lower
temperatures.
There is an odor inside the unit.
• Clean the unit thoroughly.
• Cover all food tightly.
Ice maker is not working.
• Does the unit have an ice maker installed?
• Is the ice maker system turned on at the control panel?
• Is the ice container in the correct position within the
freezer drawer compartment?
• Is the water supply for the ice maker connected and
operating properly?
Ice is clumping in the ice container.
• Is the ice being used frequently? Discard and allow ice
to be replenished.
Light bulb needs to be replaced.
• See lighting information on page 17.
Shut off power to the unit at the circuit breaker
before replacing light bulbs. Wear protective gloves
when handling bulbs.
You need product information.
• Call Sub-Zero customer care at 800-222-7820 or visit
our website, subzero.com, for planning, installation and
product information.
You need service.
• If service is necessary, maintain the quality built into
your Sub-Zero unit by contacting Sub-Zero factory
certified service.
• For the name of Sub-Zero factory certified service
nearest you, check the contact & support section of
our website, subzero.com or call Sub-Zero customer
care at 800-222-7820.
• When calling for service, you will need the model and
serial number of your unit. Both numbers are listed on
the product rating plate. Refer to pages 5–9 for
location of the rating plate for your specific model.
Service Information
34
Service Information
This use & care guide gives you the tools necessary to
preserve food at optimum quality in your integrated unit.
Keep the door and drawers closed as much as possible
whenever the unit is operating.
If you do need service, be sure to have the model and
serial number of your unit when you call. The numbers are
listed on the product rating plate. For column models, the
rating plate is located inside the top drawer near the
drawer guide opposite the hinge. For tall and drawer
models, the rating plate is located inside the cabinet, to
the left of the upper drawer. Refer to pages 5–9 for
location of the rating plate for your specific model.
For warranty purposes, you will also need the date of
installation and the name of your authorized Sub-Zero
dealer. Record this information below for future reference.
BEFORE CALLING FOR SERVICE
Before calling Sub-Zero factory certified service, refer to
the troubleshooting guide on pages 31–33. Check the
household fuse or circuit breaker to see if it has been
blown or tripped and that the electrical connection to the
appliance has not been disconnected. A power outage
may also have caused a disruption in service.
PRODUCT REGISTRATION
Register your new Sub-Zero today so that we may ensure
your satisfaction. You may register by one of the following
options:
1) Mail in the completed Sub-Zero product registration
card.
2) Register online at subzero.com.
Model Number
Serial Number
Installation Date
Sub-Zero Factory Certified Service
3) Register by phone by calling Sub-Zero customer care
at 800-222-7820.
The model and serial number of your unit are printed on
the enclosed Sub-Zero product registration card. If you
provide us with your e-mail address, we will send you
exciting new product updates and recipes as they become
available, along with information on special events.
Phone
Authorized Sub-Zero Dealer
Phone
The information and images in this guide are the copyright property of Sub-Zero, Inc. Neither this guide nor any information or images contained herein may be
copied or used in whole or in part without the express written permission of Sub-Zero, Inc. ©Sub-Zero, Inc. all rights reserved.
Wolf, Wolf & Design, Wolf Gourmet, W & Design and the color red as applied to knobs are registered trademarks and service marks of Wolf Appliance, Inc.
Sub-Zero, Sub-Zero & Design, Dual Refrigeration, Constant Care and The Living Kitchen are registered trademarks and service marks of Sub-Zero, Inc.
(collectively, the “Company Marks.”) All other trademarks or registered trademarks are property of their respective owners in the United States and other countries.
Sub-Zero Products Limited Warranty
FOR RESIDENTIAL USE ONLY
FULL TWO YEAR WARRANTY*
For two years from the date of original installation, your Sub-Zero product warranty covers all parts and labor
to repair or replace, under normal residential use, any part of the product that proves to be defective in
materials or workmanship. All service provided by Sub-Zero under the above warranty must be performed by
Sub-Zero factory certified service, unless otherwise specified by Sub-Zero, Inc. Service will be provided during
normal business hours.
FULL FIVE YEAR SEALED SYSTEM WARRANTY
For five years from the date of original installation, your Sub-Zero product warranty covers all parts and labor
to repair or replace, under normal residential use, the compressor, condenser, evaporator, drier and all connecting tubing that prove to be defective in materials or workmanship. All service provided by Sub-Zero under
the above warranty must be performed by Sub-Zero factory certified service, unless otherwise specified by
Sub-Zero, Inc. Service will be provided during normal business hours.
LIMITED TWELVE YEAR SEALED SYSTEM WARRANTY
For twelve years from the date of original installation, your Sub-Zero product warranty covers all parts to repair
or replace, under normal residential use, the compressor, condenser, evaporator, drier and all connecting tubing
that prove to be defective in materials or workmanship.
TERMS APPLICABLE TO EACH WARRANTY
The warranty applies only to products installed for normal residential use. The warranty applies only to products
installed in any one of the fifty states of the United States, the District of Columbia or the ten provinces of
Canada. This warranty does not cover any parts or labor to correct any defect caused by negligence, accident
or improper use, maintenance, installation, service or repair.
THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT SUB-ZERO, INC.
WILL PROVIDE, EITHER UNDER THIS WARRANTY OR UNDER ANY WARRANTY ARISING BY OPERATION OF
LAW. SUB-ZERO, INC. WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES
ARISING FROM THE BREACH OF THIS WARRANTY OR ANY OTHER WARRANTY, WHETHER EXPRESS,
IMPLIED OR STATUTORY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have
other legal rights that vary from state to state.
To receive parts and/or service and the name of Sub-Zero factory certified service nearest you, contact
Sub-Zero, Inc., P. O. Box 44848, Madison, WI 53744; check the contact & support section of our website,
subzero.com or call 800-222-7820.
*Stainless steel doors, panels, handles, product frames and interior surfaces are covered by a limited 60-day
parts and labor warranty for cosmetic defects.
*Replacement water filters and air purification cartridges are not covered by the product warranty.
SUB-ZERO, INC.
P. O. BOX 44848
MADISON, WI 53744
7020105 REV-A
5/ 2011
SUBZERO.COM
800.222.7820
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