Installation and maintenance manual

Installation and maintenance manual
xx oc
(type: XX)
Installation and maintenance manual
This manual must be kept next to the machine
MAN1910117 Vers. 7 - 15/11/2012
www.rheavendors.com
TOP DOOR
REAR DOOR
COVER
DISPLAY
KEYBOARD
WATER TANK
(VERSION A)
CANISTERS
SLIDES
COIN-MECH
PROTECTION
MIXING BOWLS
FRONTAL DOOR
PIPES SUPPORT
WASTE
LIQUID BUCKET
MAN1910117 V.7 – 15/11/2012
2
INDEX
1
TECHNICAL DATA AND DECLARATION OF CONFORMITY ............................................................................... 4
2
INTRODUCTION ............................................................................................................................................................... 5
3
DESCRIPTION OF THE EQUIPMENT .......................................................................................................................... 5
4
ADVICE FOR THE INSTALLER ..................................................................................................................................... 6
5
BASIC OPERATING PRINCIPLES ................................................................................................................................. 7
6
TRANSPORTATION .......................................................................................................................................................... 7
7
UNPACKING....................................................................................................................................................................... 8
8
POSITIONING .................................................................................................................................................................... 8
9
CONNECTION TO THE MAINS WATER SUPPLY AND TO THE ELECTRICAL SUPPLY ................................ 8
10
HOW TO ACTIVATE OR DEACTIVATE THE MACHINE .................................................................................... 9
11
START-UP OPERATIONS .......................................................................................................................................... 10
12
PROGRAMMING OF THE MACHINE .................................................................................................................... 15
13
INSTALLATION OF THE COIN-MECHANISM SUPPORT UNIT ...................................................................... 30
14
CLEANING AND LOADING OPERATIONS ........................................................................................................... 32
15
MACHINE OUT OF SERVICE ................................................................................................................................... 34
16
MACHINE OUT OF SERVICE ................................................................................................................................... 37
17
FURTHER ADVICE FOR THE USER ....................................................................................................................... 37
18
TROUBLESHOOTING ................................................................................................................................................ 38
3
MAN1910117 V.7 – 15/11/2012
1
Technical Data and Declaration of Conformity
DIMENSIONS
WEIGHT
Height
555 mm
From 20 Kg to 24 Kg according to version
Width
300 mm
Depth
455 mm
CONNECTION TO THE MAINS WATER SUPPLY (version without autonomous water tank)
Water inlet pressure between 0,1 MPa and 0,8 MPa (1 - 8 bar);
Mains water connection 3/8” gas female
CONNECTION TO THE ELECTRICAL SUPPLY
230 V ~ 50 Hz - 60 Hz Power consumption from 1200 W to 1350 W
SOUND PRESSURE LEVEL WEIGHING-A
< 70 dB
DECLARATION OF CONFORMITY
Rheavendors Industries S.p.A. declares that this vending machine has been planned and made in conformity
with the following directives and security norms:
Directives:
2006/42/EC; 2004/108/EC; 2006/95/EC ;
2002/95/EC (RoHS); 2002/96/EC (RAEE); 1238/2007/EC (REACH); 1935/2004/EC;
Norms:
SAFETY part. 2-75: (particular requirements for commercial dispensing appliances and vending machines) +
CEI EN 60335-2-75/A12;
EN 60335-1: 2002 + A1: 2004 + A2: 2006 + A11: 2004 + A12:2006 + A13: 2008 + A14: 2010 +
60335-1/EC: 2010; EN 60335-2-75: 2004 + A1: 2005 + A11: 2006 + A2: 2008 + A12: 2010;
EMC:
EN 55014-1: 2006 + A1: 2009; EN 55014-2: 1997 + A1: 2001 + A2: 2008;
EN 61000-3-2: 2006 + A1: 2009 + A2: 2009; EN 61000-3-3: 2008;
EMF:
EN 62233: 2008;
Machine’s manufacturer:
Rheavendors Industries S.p.A. - Via Garavaglia, 58
I - 21042 Caronno Pertusella - Varese - Italia
The legal Agent
(A. D. Majer)
1.1
Copyright Information
© Rheavendors Industries S.p.A. - All rights reserved.
This document contains confidential information, which is property of Rheavendors Industries S.p.A. The content of this document cannot be
neither circulated to third parties, nor copied or duplicated in any form, without previous written consent by Rheavendors Industries S.p.A.
Use, duplication or divulgation of technical information contained in this document can be subject to legal protection by Rheavendors
Industries S.p.A. via Trieste 49, I-21042 Caronno Pertusella (VA), Italia.
THIS MANUAL MUST BE KEPT NEXT TO THE VENDING MACHINE.
WARNING: You find this warning label placed next to the serial number label inside the machine. It advises the
user that a careful reading of this Manual is necessary before installation and use of the machine.
MAN1910117 V.7 – 15/11/2012
4
2
2.1
Introduction
Welcome
We congratulate you on your choice of a Rheavendors Industries S.p.A. semi-automatic vending machine. Experts
have designed this product and it has been manufactured according to the high quality standards, which have
always been a characteristic of all Rheavendors Industries S.p.A. products. This instruction manual will help you to
acquire a better knowledge of your machine. We recommend you to read it with the maximum attention and to
follow the advice given in the text.
The present manual includes all information and instructions for loading and cleaning operations of the
vending machine, as well as instructions reserved to technical personnel for performing maintenance
operations of more complex nature. This is the reason why the manual pages are clearly identifiable with
relation to the technical preparation of the user to whom they are destined:
Text with grey background: for any person having access to the interior of the vending machine. These pages
consist of an introduction, sections of general interest and sections concerning loading and routine cleaning.
Text with normal background: these are for use by qualified technical personnel only. They include all operations
related to installation, adjustment, extra ordinary cleaning and general maintenance.
All information contained in this manual are aimed to obtain from the machine the best performance within the limits
of use set by the manufacturer. This Manual is integral to the equipment and must be available inside the machine
until final displacement. Inside the rear door of the machine there is a suitable pocket where the Manual should be
kept. In the event of loss or damaging of the Manual, to obtain an extra copy it will be necessary to supply to the
manufacturer all the identification data appearing on the identification sticker. In compliance with the Company's
endeavour to adopt technical improvements whenever possible, Rheavendors Industries S.p.A. reserves the right
to ameliorate future production (and the contents of future Manuals) without prior notice and without any obligation
of updating the products on the market. The Technical service department of Rheavendors Services S.p.A. is at
your disposal for any further information. Just call or send a fax at the following numbers:
 + 39 02 966551
 + 39 02 9655086
or an e-mail to the address rheavendors@rheavendors.com or surf our web site www.rheavendors.com.
In order to speed up the response to requests it will be necessary to supply:
- All data appearing on the Serial Number Label (glued to the first page of this manual).
CAUTION: Rheavendors Industries S.p.A. is not liable for any damage that could affect, directly or
indirectly, any person or property as a consequence of:
- incorrect use of the machine;
- incorrect installation;
- unsuitable electrical or water supply;
- major shortcomings in maintenance;
- technical interventions or alterations of unauthorised nature;
- adoption of non-original spare parts.
In the event of breakdown, Rheavendors Industries S.p.A. has got no obligation whatsoever neither to compensate
any economical damage deriving from the inactivity of the machine nor too extend the warranty period.
3
3.1
Description of the Equipment
Use
The semi-automatic vending machine xx oc (xx office coffee), in its different versions, is an appliance meant for
general use (non professional). The semi-automatic vending machine is supposed to supply beverages
automatically, mixing ingredients with water. The distribution of beverages will take place into suitable cups placed
properly by the user.
3.2
Denomination of the versions
Rheavendors Industries S.p.A. adopts the following conventional codes for the definition of the different versions:
Type: XX
xx oc <coffee/canisters> <electrical supply> <hydraulic supply> where:
<coffee>
states the main process for the preparation of coffee:
<I> = Instant coffee (from soluble products)
<E> = states the infusion process through a high pressure Espresso Coffee brewer
<canisters> states the number of product canisters except the one for coffee beans. Capacity and variety of types
of beverages that can be supplied by the vending machines will depend on this number;
<electrical supply>
230 V;
<A>
states if the machine is equipped with an independent water tank.
<R>
states if the machine must be plumbed.
5
MAN1910117 V.7 – 15/11/2012
3.3
Obtainable Drinks
The machine can distribute drinks coming from instant ingredients by the programming functions present inside the
machine. It is possible to program the machine by the Rheaction software
using the Rhea black flash card or connecting it to a table top PC by an RS232-FLASH. For further information
contact Rheavendors Services S.p.A. - Customer Service.
4
Advice for the installer
Installation and maintenance operations described in text with normal background (white) must be carried
out only by qualified technical personnel.
WARNING: For a correct operation, the machine must be installed indoors with operating temperature
higher than 5° C in normal conditions of use.
WARNING: Forestall the machine and the ingredients freezing.
WARNING: Given the sensitivity of some ingredients used in the machine to excessive temperature and
humidity, some malfunctions may occur if the machine is operated at temperature higher than 30° C or with
relative humidity exceeding 80%. Under these conditions the components in contact with the powdered
ingredients must be cleaned at least once a day.
WARNING: The maximum operation temperature is 95° C.
WARNING: The operations described in Text with normal background must be developed by qualified
technical personnel only.
WARNING: Installation in premises where water jets are used (e.g. large kitchens) is to be avoided.
WARNING: Under no circumstance may the vending machine be used by children or by people with poorer
physical, sensorial or mental capacities or who have not been properly informed on correct use; children
shall be supervised to prevent them from playing with the vending machine.
The XX OC vending machine, that you have bought, has been manufactured according to the norms and
regulations related to the non-toxicity of those parts coming in contact with foodstuffs and electric
insulation. The machine is mounted inside of an industrial cleaned ambient. The person entrusted with the
mounting and the test operations is subjected to frequent sanitary examinations to confirm his attitude.
However, freight conditions, period of stay in the warehouse and possible handling due to the installation
of the vending machines do not allow using it immediately.
The machines, before their use, must be subjected to a cycle of sanitary tests as per the instructions
shown in paragraph “Cleaning and disinfecting of those parts coming in contact with foodstuffs”.
WARNING: Do not clean the machine with water jets.
WARNING: Respect the NATIONAL RULES for machines directly connected to the main water supply.
WARNING: The use of the safety key can make in movements internal parts of the machine.
WARNING: Install the machine placing the electrical plug easy accessible.
WARNING: The machine must be installed following the NATIONAL NORMS and only in good airy places.
WARNING: Use only ingredients specific for semi-automatic vending machines.
WARNING: The personnel in charge of the loading of the ingredients must own a valid certificate of good
health following local and NATIONAL NORMS and be equipped with specific protections. Furthermore,
compliance with any other domestic or local regulations must be checked.
WARNING: Under no circumstance may the vending machine be used by children or by people with poorer
physical, sensorial or mental capacities or who have not been properly informed on correct use; children
shall be supervised to prevent them from playing with the vending machine.
MAN1910117 V.7 – 15/11/2012
6
5
Basic Operating Principles
The powered machine is normally in the stand-by mode. When a button is pressed, a vend cycle starts. If a sale
price is preset, before pressing the selection the required amount of money must be inserted by means of coins.
According to the selection required and to the version of the machine, the vend cycle is composed by some of the
following procedures.
5.1
Preparation of hot drinks from instant ingredients
This procedure is usually carried out after the cup is correctly positioned under the outlet pipes of the beverage.
More than one procedure of this sort can be carried out simultaneously or in sequence during a vend cycle.
This procedure is usually carried out after the cup is correctly positioned under the outlet pipes of the beverage.
More than one procedure of this sort can be carried out simultaneously or in sequence during a vend cycle.
For “I” version
1) One of the boiler pump is activated for a pre-set time to transfer the quantity of the required water into the correct
mixing bowl;
2) If present, the mixer motor is activated;
3) The geared motor activates the screw feeder, in the canister of the corresponding ingredient, which pours the
correct quantity of ingredient in the mixing bowl. More than one canister of ingredients can dispense
simultaneously for the same mixing bowl;
4) The boiler pump is switched off;
5) If present, the motor of the mixing bowl is switched off..
For “E” version
1) When the solenoid valve corresponding is activated, the preset quantity of water is poured to dissolve the
ingredients;
2) The water coming from the water refilling tank, in which the water level is kept constant, is conveyed under
pressure in the boiler by means of a pump;
3) If present, the mixer motor is activated;
4) The geared motor activates the screw feeder, in the canister of the corresponding ingredient, which pours the
correct quantity of ingredient in the mixing bowl. More than one canister of ingredients can be activated
simultaneously for the same mixing bowl;
5) If present, the motor of the mixing bowl is switched off.
5.2
Preparation of the Espresso coffee
This process is carried out in the models equipped with the espresso coffee group after the selection button
corresponding to coffee beans selections has been pressed. The execution priority between this process and the
process for the preparation from instant ingredients is preset by the programme of the machine and varies
according to the selection chosen.
1) The coffee grounds are ejected into the waste bucket (this procedure can be carried out also after 10 minutes
of inactivity of the coffee group);
2) The coffee group moves to the correct position to receive coffee dose;
3) The coffee grinder is activated for a time programmed by software;
4) The coffee group moves to the infusion position: this occurs when the coffee group motor is started. The cup
and the lower filter are moved upwards to close the brewer and press the compress of ground coffee;*
5) The water coming from the water-refilling tank, in which the water level is kept constant, is conveyed under
pressure in the boiler by means of a pump. After the activation of a solenoid valve, the same quantity of
warmed water is then conveyed to the coffee group;
6) The coffee group ends the cycle.
* Procedures marked by asterisk may be carried out in a different order according to the electronic setting of
the machine.
6
Transportation
Only qualified personnel must move the machine.
The machine must be carefully transported as any overturning of the machine is to be avoided.
WARNING: The machine must be kept vertically positioned when moved to another location with the
topside indicated on the box towards up. DO NOT OVERTURN THE MACHINE to avoid damages to the
electronic boards.
The machines are carried on pallet.
WARNING: They must be moved on with dolly, at reduced speed and preventing any excessive bending
movement of the machines.
WARNING: the machine weighs from 20 Kg to 24 Kg ca. Take care during transfer to avoid accidents to
people (example: muscular rip, hernia, etc.).
7
MAN1910117 V.7 – 15/11/2012
If the machine must be stocked for a period before installing it, please keep the machine in a dry place (the relative
humidity must not exceed 80%), with temperature between 5°C and 30°C. Do not place on one machine more than
another one. Do not overturn the machines.
7
Unpacking
The machine must be unpacked as follows:
1) cut the protection film along one of the protection angle bar around the pallet;
2) remove the pallet from all the machines using the appropriate side holes on the packing of the machines;
WARNING: the machine weighs from 20 Kg to 24 Kg ca. Take care during transfer to avoid accidents to
people (example: muscular rip, hernia, etc.)
Each machine must be unpacked as follows:
1) place the machine on a fixed surface;
2) cut the two safe plastic straps;
3) lift up the packing;
4) remove the appropriate bag;
5) lift and place the machine in its working position.
WARNING: the packing materials must be kept out of the reach of unauthorised people, especially
children, as potentially hazardous. Qualified waste recovery companies must carry out the disposal of
special packing materials.
6) take the access keys fixed with adhesive tape at the grid of the cup station;
7) open the door and remove the adhesive tape from the coin box (if it is present);
8) take out the supply cord and connect it to the plug on the backside of the machine without connecting
the other end to the mains electrical supply;
9) lift the superior cover and extract the cartoon sheet placed between the canisters and the cover.
8
Positioning
The machine must be installed indoors on a flat and sound plane.
Any inclination of the surface shall not exceed 2°.
Place the machine at least at 10 cm from the wall to guarantee a suitable air circulation.
Rheavendors Industries S.p.A. declines all responsibility for any shortcomings caused by non-compliance
with installation instructions.
The electrical plug must be easily accessible. If the machine is installed on delicate or valuable floors, it is advised
to lay a carpet under the machine, about 10 cm larger than the machine itself, made of rugged material, resistant to
dirt and water (e.g. synthetic laminate). This is to protect the floor and also prevent it to get dirty for the accidental
spilling of beverages. The xx oc support base, supplied as optional, can contain cups, sugar bags and stirrers.
9
9.1
Connection to the mains water supply and to the electrical supply
Connection to the mains water supply (Version R)
WARNING: respect the NATIONAL NORMS relative to main water supply.
Before proceeding to the connection carry out the following checks on the water to be used:
- Make sure that the water supply is of drinking quality possibly through certificate of a laboratory;
- Make sure that water mains pressure ranges from 0,1 to 0,8 MPa (from 1 to 8 bar);
- If the mains pressure is lower than 0,1 MPa (1 bar), a pump must be installed;
- If the mains pressure is higher than 0,8 MPa (8 bar), a pressure reducer must be mounted, calibrated at 0,3 MPa
(3 bar), on the water connecting hose of the machine; in any case the mounting of a pressure reducer is advisable
in all installations where high-pressure peaks occur.
If not already existing, install a 3/8" gas tap to exclude the machine from the mains source in case of emergency.
Connection of the tap to the machine must be made with a copper or plastic hose which have been approved for
food contact use and resistant to operating pressure not lower than 1 MPa (10 bar).
Make sure that the water is free of impurities and does not feature excessive hardness (higher than 20 French
Degrees). This shortcoming can be solved using normal water softeners.
MAN1910117 V.7 – 15/11/2012
8
9.2
Version with water independent tank (vers. A)
MAX
LEVEL
Fill the internal independent water tank using drinking water. If it is necessary
demand a laboratory certification to a specific analysis laboratory. To fill in water, lift
the water refilling cover or extract the tank from the machine and pour drinking
water inside the tank. The capacity of this tank is about 2 litres.
Do not overpass the maximum level indicated on the tank. In case of too
much water inside the tank the red float will lift up.
9.3
Connection to the electrical supply
Make sure that the grounding of the electrical mains to which the machine will be connected is in good conditions
and in compliance with domestic and European standards concerning electrical safety.
The machine is equipped with a power supply cord VII-H50VV-F-3G1.0, 3x1.5 mm2 with Shucko plug C19 (In case
of damaged cable contact Rheavendors Industries S.p.A. to replace it).
WARNING: place the machine with the electrical plug easily accessible.
Make sure that the electrical mains voltage is the same as indicated on the identification sticker of the machine and
that the current rating of the plug is suitable for the current absorbed by the machine.
The identification sticker is put inside the machine and can be seen opening the door. For connection, an electric
plug, single-phase, 230V - 50 Hz, for a maximum load of 10 A is required.
Any type of plug, which is incompatible with the socket of the machine, must be replaced.
Do not use adaptors or multiple plugs.
10
How to activate or deactivate the machine
10.1 Starting switch
A starting switch placed in the rear part of the machine cuts the power off all electrical and electronic components
in the machine.
WARNING: If required, to switch the machine off push the starting switch in OFF position or unplug it from
the electrical mains.
10.2 Safety switch
A safety switch is provided in the machine, which cuts the power off to all 24 V
supplied components in the machine when the door is opened.
To activate the machine with the door opened you have to lift the top cover
and remove the safety key that you can find under the top left side of the cover.
Then insert the safety key into the safety switch as shown in the picture.
WARNING: if required, to switch the machine off, open the door of the
machine or unplug it from the electrical mains.
9
MAN1910117 V.7 – 15/11/2012
WARNING: the opening and switching on of the machine with the door open
(unless for cleaning operations) must be carried out only by authorised, qualified
personnel. Do not leave the machine open unguarded.
WARNING: removing the coffee beans canister a micro-switch cuts the power off
grinder in the machine.
10.3 Diagnostics cycle of the switching up
At the starting the machine carries out a diagnostics cycle to check the position of the mobile components, the
correct quantity of some ingredients and the correct water mains supply pressure. At the end of checks, the
standard invitation message will appear on the display, e.g.:
rheavendors group
--------------version 2.4
24 - 04 - 03
the date of the update of the software and the version of the master loaded into the machine (e.g.: 2.2).
switching on
please wait
Only during the First Installation, at this point, the machine makes some specific operations. They are described
in the paragraph “Start up operations”. At the end of all tests the display shows the message:
rheavendors
xx oc
place
your cup
11
Start-up operations
11.1 First installation phase
During the First installation phase water is filled inside the water tank and the boiler. Then it is necessary to set the
correct boiler’s temperature.
11.1.1 Loading the boiler
Make sure that the liquid waste bucket is correctly placed.
Version R - Open the tap of the water circuit.
Version A – Fill the blue water tank.
Open the front door. Insert the plastic key into the safety switch and turn on the machine.
rheavendors
16-11- 05
MAN1910117 V.7 – 15/11/2012
10
XX OC LX V1A
14 04 06
(only in case RFID reader is connected)
rheacard reader
connected
Please
wait
The machine starts to make automatically the First Installations operations. The display shows:
water refilling
The machine starts automatically loading the water tank and the boiler. The boiler is filled up in about 5 min. At the
end of this phase the machine starts to test the Damian Snack as described at the paragraph “Diagnostics cycle
of the switching up”.
Il distributore automaticamente inizia a caricare acqua direttamente nel bollitore per la versione solubile e prima
nella centralina poi nel bollitore per la versione espresso. A bollitore carico si accende la resistenza per il
raggiungimento della temperatura impostata all’interno del bollitore. Durante la procedura di prima installazione il
display mostra:
press PROG
to STOP water
WARNING: press the key PROG only in case of flowing of water from pipes. Do not press PROG in case
you don’t see water coming out. This last operation could damage the machine.
.
At the end of the operation the display will show::
end
installation
The machine makes a new check cycle . When ready the display shows:
XX OC LX
place
the cup
11
MAN1910117 V.7 – 15/11/2012
11.2 Second installation phase
The second phase of the installation of the machine contains the cleaning of the parts in contact with foodstuff, the
loading of the food products and the installation of some accessories.
11.2.1 Washing and disinfecting of components in contact with
foodstuff.
With the vending machine switched on, make sure that the display shows:
rheavendors
xx oc
place
your cup
Open the door. Insert the plastic key into the safety switch. The display shows:
1=PROG
3=FREE
2=DATA 4=CLEAN
5=MAINT.
Make the cleanings of the mixing bowls pressing button 4; the display shows:
CLEANINGS
SEL
1-2- - - - - - - - -
Press buttons 1 and 2. With all these three buttons use about 3 litres of water altogether. This will remove any
possible trace of dirt from the boiler. Press the internal key on the display board inside the machine.
WARNING: Switch off the machine. Wash hands thoroughly.
Prepare separately, in a suitable container, a disinfecting antibacterial solution of chlorine, according to the
instructions enclosed in the chemical.
Open the front door and lift the cover.
completely the canisters
Remove all the ingredients canisters from the machine
and disassemble
MAN1910117 V.7 – 15/11/2012
12
1.
2.
4.
5.
3.
immerse all parts in the solution previously prepared.
Remove the liquid waste bucket,
remove the product pipes,
remove the pipes support, remove the mixing bowls, the mixing fan.
13
MAN1910117 V.7 – 15/11/2012
and the aspiration drawers. Immerse all parts in the solution. Using a cloth soaked in the solution, proceed to clean
also the attachment bases of the mixers, which remain fixed to the machine. The time of permanence in the
solution, in order to obtain a full disinfecting, is stated on the packaging of the chemical.
At the end of the disinfecting, recover all the disassembled parts, dry them very carefully (using compressed air, a
hair dryer or perfectly clean and sterile cloths) and reassemble them in the machine in opposite sequence with
respect to disassembly. Switch on the machine and make again two or three times a cleaning.
Use about 2 litres of water altogether. This will remove all traces of disinfecting solution from the outlet pipes.
11.3 Refilling of ingredients
Read on the canister the indication of the ingredient to be loaded into the machine. Fill up the canister of the
ingredients, after having removed the cover. Use a quantity of product suitable for a period between two refilling,
and in any case do not exceed the quantities shown in the table here below.
INGREDIENTS
QTY
Coffee beans
650 g
Instant coffee (small)
330 g
Milk (small)
380 g
Chocolate (small)
940 g
Cgocolate(big)
Water
2200 g
2,2 lit
This will prevent deterioration of the quantity of product in excess. Canisters for soluble ingredients can be removed
from the machine, in order to facilitate refilling. Rotate the slide lock in order to avoid spilling powder.
closed
MAN1910117 V.7 – 15/11/2012
open
14
12
Programming of the machine
12.1 Memory
The machine is controlled by a program stored in the microprocessor of the FLASH memory, installed on the CPU
board.
The program stored in the memory (master file) can be updated with Rhea black flash card programmed with the
Rheaction Program.
• Download the master file furnished from the factory on the Rhea black flash card using the Rheaction
Program;
• Switch off the machine;
• Insert the flash card into the flash slot in the front of the machine.
• Switch on the machine.
• Wait until the display shows:
Programming
Master
OK
• Switch off the machine.
• Extract the flash card.
12.2 Factory set parameters
The machine is supplied already pre-set for the most common operation parameters. In particular:
- configuration of the version;
- throw of powdered ingredients and quantity of water required;
- vend prices (set to 0: the machine is in the free vend mode);
- pre-setting for the use of the system of parallel payment;
- the clock function disabled;
The Data set of the machine must be modified only if the pre-set factory parameters are not complying with the
required use.
The parameters stored into the memory (configuration file) can be updated with Rhea black flash card
programmed with the Rheaction Program.
• Download the configuration data file furnished from the factory on the flash card using the Rheaction
Program;
• Switch off the machine;
• Insert the flash card into the flash slot in the front of the machine.
• Switch on the machine.
• Wait until the display shows:
1 = KEY - - - > VMC
2 = VMC - - - > KEY
•
Press button 1. The display shows:
15
MAN1910117 V.7 – 15/11/2012
Programming
EAROM data
Programming
OK
•
Switch off the machine.
• Extract the flash card.
12.3 How to enter and exit from the programming mode
To modify the operation parameters of the machine it is necessary to enter in the programming mode. To enter
press the internal key P on the display board inside the machine. The display shows.
1=PROG
3=FREE
2=DATA
4= CLEAN
5=MAINT.
Enter 1 on the keyboard. The display shows:
PROGRAMMING
BUTTON 1 - - - - - - - Once the parameters have been modified, enter the key P on the keyboard and the machine will exit from the
programming. The display shows:
FREE
END PROGRAMMING
----------------12.4 Keys used in the programming mode
Programming is carried out by pressing the buttons on the selection keypad.
Notably:
• with 1 the sequence of programming sub-menus is visualised;
• with 6 the sequence of programming sub-menus is visualised in the reverse direction;
• with 2 the sequence of specific programming functions for the chosen sub-menu is visualised;
• with 3 the sequence of specific programming functions for the chosen sub-menu is visualised in the reverse
direction;
• with 4 the value of the visualised function is increased or selected;
• with 5 the value of the visualised function is decreased or selected.
12.5 Programming sub-menus
Access to the programming sub-menus is possible at any time, after entering the programming mode and entering
1 on the keyboard. These sub-menus are repeated cyclically after the last one has been displayed. The sub-menus
and their video order are as follows:
PROGRAMMING- - - - - BUTTON 1 - - - - - - -
MAN1910117 V.7 – 15/11/2012
16
PROGRAMMING - - - - BUTTON 6 - - - - - - PROGRAMMING - - - - PRICES - - - - - - - - - PROGRAMMING
-SPECIAL PRICES - - PROGRAMMING - - - - COINS - - - - - - - - - - PROGRAMMING - - - -TEMPERATURE - - - PROGRAMMING - - - -MISCELLANEOUS - DIAGNOSTICS - - - - - -----------------SALES AUDIT - - - - - ----------------PROGRAMMING- - - - -CLOCK- - - - - - - - - - REGISTRATION
OUT OF SERVICE
PROGRAMMING
PRODUCT QTY - - - - PROGRAMMING
-MAINTENACE- - - - PROGRAMMING
- RFID CARD
12.5.1 Pre-setting of the buttons
The modification of throws is a delicate operation as the good operation of the machine can be affected. As a
general rule, it is recommended to keep in mind that when instant ingredients are dissolved in water, a brief interval
to rinse the mixing bowl must be foreseen at the end of the powdered ingredient vending. This is provided by
programming a dispensing time for water about 2 sec. longer than the dispensing time for the instant ingredients.
To each of the 6 selections it is possible to associate the recipe of any drinks. To proceed at the pre-setting of each
button, in the programming mode, enter 1 until the video shows:
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MAN1910117 V.7 – 15/11/2012
PROGRAMMING- - - - -BUTTON 1- - - - - - - Enter 2 to visualise one of the following functions:
FUNCTIONING
INHIBITED
Scroll the functions entering 4 and 5. To inhibit the button, which is going to be programmed, confirm INHIBITED
entering 1.
12.5.2 Setting of a selection
To program a selection confirm FUNCTIONING. Press again the button 2. The display shows:
WATER time
Coffee brewer
xx
Use this parameter to adjust the quantity of the water for ground coffee. Activate this parameter only if you want to
associate to this selection button a drink made with coffee beans. Increase or decrease the value pressing
respectively the buttons 4 and 5. To inhibit this function programme the value 0.0. Press again the button 2. The
display shows:
opt. coffee-milk
(0-1)
X
Use this parameter to set the priority of starting between milk and ground coffee for drinks made with these
ingredients. Increase or decrease the value pressing respectively the buttons 4 and 5. Set this parameter at 0 if
you want that milk starts before ground coffee and the value 1 for the opposite. Press again the button 2. The
display shows:
grinder time:
0.0
Use this parameter to set the time of activation of the grinder motor. Increase or decrease the value pressing
respectively the buttons 4 and 5. Press again the button 2. The display shows:
PRODUCT 1
0=inhib.
.0
The number of the product shows the position of the canister inside of the machine starting to count from the left
the possible positions of the product motors. If the PRODUCT 1 is necessary for the drink that is being set,
increase or decrease until the desired value, pushing respectively 4 and 5; otherwise inhibit the ingredient setting
its value to 0.0. If you press the key PROG, you can dispense the quantity of product set. Only if PRODUCT 1 is
not set at 0, entering again 2 the video shows:
start delay
PRODUCT 1
.0
Entering respectively 4 and 5 increase or decrease the ingredient’s pouring delay after the beginning of the
selection. Entering again 2 the video shows the same items for other products that can be set as the previous one
following the recipe of the desired drink. The relative delays are shown only if the PRODUCTS are not at 0.
Entering again 2 the video shows:
breaks number :
0
MAN1910117 V.7 – 15/11/2012
18
Entering respectively 4 and 5 increase or decrease the number of breaks during the dispensing of the product. The
maximum number of programmable breaks is 2. I.e: If you want that products is dispensed into two phases
program this parameter at 1. Entering again 2 the video shows:
WATER 1 time
0=inhib.
.0
The number of the WATER shows the position of the mixer starting from the left. Increase or decrease the value
pressing respectively 4 and 5; otherwise inhibit WATER setting its value to 0.0. Only if WATER 1 is not set at 0,
entering again 2 the video shows:
start delay
WATER 1
.0
Entering 4 and 5 increase or decrease respectively the water pouring delay after the beginning of the selection.
Entering again 2 the display shows:
flow
WATER 1
0
Entering 4 and 5 it is possible to choose among three parameters:
0 which corresponds to “slow”, 1 which corresponds to “medium”, 2 which corresponds to “quick” to increase or
decrease the correspondent water flow. Entering again 2 the video shows:
MIXER 1
0=inhib.
.0
Increase or decrease the value of the time of working of the mixer pressing respectively 4 and 5; otherwise inhibit
the MIXER setting its value to 0.0. Entering again 2 the video shows:
start delay
MIXER 1
1.0
Entering 4 and 5 increase or decrease respectively the mixer start delay after the beginning of the selection.
Entering again 2 the video shows:
MIXER 1 speed
00
Entering 4 and 5 increase or decrease respectively the mixer speed of the selection. Entering again 2 the video
shows the same items for other waters that can be set as the previous one following the recipe of the desired drink.
The relative parameters are shown only if the WATERS are not at 0. Entering again 2 the video shows:
number of cycles for
jug:
0
Setting this parameter to a value different from 0 a jug drink is activated made of the set number of cycles of the
same drink (jug mode). This is possible only in case of RFID card. Increase or decrease the number of the cycles
pressing respectively 4 and 5 Pressing again button 2 the display shows:
selection name:
standard
Pressing button 4 and 5 it is possible to modify the message shown in the display during the preparation of the
drink. If you select the value standard, the display will show:
drink number N
preparing
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MAN1910117 V.7 – 15/11/2012
otherwise if you select one of the available selection names the display will show:
selection name
preparing
Press button 1 to programme the following button.
Enter 1 to programme next button. All the settings described in this and in following paragraphs can be set in an
easier way using rheaction software. For further information contact Rheavendors Services S.p.A - Customer
Service.
12.5.3 Setting of sale prices
One price for each selection available can be memorised in the machine. When a selection is matched to a price
set to zero, the selection is in the free vend mode. To modify sale prices, in the programming mode, enter 1 until
the sub-menu
PROGRAMMING - - - PRICES - - - - - - - - - is visualised. Enter 2 and 3 and select the price to be modified. For example:
PRICE X
XXXX
will appear on the video. Enter 4 and 5 to modify the value of the price videoed. Enter 1 to confirm the set data.
Setting of sale prices One price for each selection available can be stored in the machine. When a selection is
matched to a price set to zero, the selection is in the free vend mode. To modify sale prices, in the programming
mode, press button 1 until the sub-menu
PROGRAMMING - - - PRICES - - - - - - - - - is visualised. Press buttons 2 and 3 and select the price to be modified. For example:
PRICE X
XXXX
will appear on the display. Press buttons 4 and 5 to modify the value of the price displayed. Press button 1 to
confirm the set data. When the invitation message is visualised and with machine open and switched on, the preset sale prices can be by-passed by entering the selection test mode (free-vend). To have access to this mode,
press the key P on the display board inside the machine, then press button 3. The display shows:
1=PROG
3=FREE
MAN1910117 V.7 – 15/11/2012
20
2=DATA 4=CLEAN
5=MAINT.
TEST
At this point the machine is able to dispense any selection, without charge. Selection sales in the selection test
mode are counted in a separate counter (see "Reading of sales data"). To exit from the selection test mode, press
the key P on the display board inside the machine.
12.5.4 Setting of special sale prices
During HAPPY TIMES (see PROGRAMMING CLOCK to activate HAPPY TIMES) also one special price for each
selection available can be memorised. To set special sale prices, in the programming mode, enter 1 until the submenu
PROGRAMMING - - - SPECIAL PRICES - - - - is visualised. Enter 2 and 3 and select the price to be modified. For example:
SPECIAL PRICE X
XXXX
will appear on the video. Enter 4 and 5 to modify the value of the price videoed. Enter 1 to confirm the set data.
12.5.5 Presetting of coin-set
The set of values that the machine assigns to each signal (canal) received from the payment system is called coinset. Press button 1 until to visualize the sub-menu:
PROGRAMMING- - - - -COINS- - - - - - - - - - Pressing button 2 the display shows from:
COIN A
0
to:
COIN J
0
Pressing buttons 4 and 5 change the value of the visualised coin. Press button 1, exit from the programming
mode, and switch the machine off and on. The machine will use the new coin-set. For further information see the
paragraph “ Modifying other operation parameters (Miscellaneous)” the parameter “single or multi vend”.
12.5.6 Modification of the operating temperature
The machine defines and regulates water temperature in the boiler. To modify the temperature thresholds, in the
programming mode, enter button 1 until the sub-menu
PROGRAMMING
TEMPERATURE
is videoed. Entering 2 the video shows:
TEMPERATURE
Boiler
XXX
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MAN1910117 V.7 – 15/11/2012
Entering 4 and 5 set the value. The maximum programmable temperature is 95° C. At the end of programming,
press button 1and key P to confirm the set data. Pressing button 2 the display shows:
DEF. FIRST COFFEE
Minutes
N
Use this parameter to obtain drinks made with coffee beans at a right temperature also after long periods of
inactivity of the coffee group. When this parameter is set (it is indicated in minutes) if for N consecutive minutes the
machine does not make any selection with coffee beans, before making the next selection with coffee beans the
machine will wait that the temperature reaches a defined value. Press the buttons 4 and 5 to increase and
decrease the value. At the end of programming, press button 1 to confirm the set data
12.5.7 Modifying other operation parameters (miscellaneous)
To modify parameters, in the programming mode, enter 1 until the sub-menu
PROGRAMMING
MISCELLANEOUS
is visualised. Entering 2, the video shows:
MACHINE CODE A
0
Entering again 2, the video shows:
MACHINE CODE B
0
Enter 4 and 5 to associate to each vending machine personal codes. These numbers are useful only when a data
audit system is used with the machines. Pressing again 2, the display shows:
MESSAGE NUMBER
0
Press 4 and 5 the number of the stand by message to show on the display during the working of e machine (from 0
to 7). Pressing again 2, the display shows one of the following options (scroll the options pressing 4 and 5). Select
type coin-mech
PAR.
SING. VEND.
to programme a parallel payment system in single vend;
type coin-mech
PAR. MULT.
VEND.
to programme a parallel payment system in single vend;
type coin-mech
PAR. spi SING.
to programme a parallel payment system RFID Rhea pre-paid card in single vend;
type coin-mech
PAR. spi MULT.
to programme a parallel payment system RFID Rhea pre-paid card in multi vend. Entering again 2, the display
shows:
code:
INHIBITED
MAN1910117 V.7 – 15/11/2012
22
To protect all the data set into the PROGRAMMING mode and the access to the free-vend modality, it is possible
to introduce a 3 digits secret code; the machine requests this code every time somebody tries to enter into
PROGRAMMING mode or FREE-VEND mode pressing the key on the display board inside the machine and then
1 or 3.
Entering 4 and 5 it is possible to set the secret code (from 111 to 888 with the exception of all the numbers
containing the digit 9; i.e. the machine accepts the code 123 but not the code 109). Exit from Programming mode.
Now when the key on the display board inside the machine is pressed if somebody tries to enter 1 or 3 the display
will show:
insert
access code
Enter the code pressing the selection buttons. If the inserted code is wrong the machines come back automatically
to vend mode. Normally the machines come out from the factory without any code stored:
code:
INHIBITED
and so it is possible to go inside the Programming mode and in free-vend mode. Entering again 2, the video shows:
fan time
min.
15
entering 4 and 5 it is possible to modify the value of the time range between the end of the cycle of a drink and the
switching off of the aspiration fan. If you set this value at 0, the fan works only 1 minute. Entering again 2, the video
shows:
beep time
0.3
Pressing again button 2, the display shows:
decimal numbers:
0
Pressing buttons 4 and 5 it is possible to set the number of the decimal digits after comma according with the
values of the coins, which the machine has to accept (Es: 0=50, 1=5,0 2=0,50…). Pressing again button 2 the
display shows:
First Installation
0 = First
1
Pressing button 4 and 5 set this parameter at 0 to activate the First Installation procedure at the switching on of the
machine as described at the paragraph “Start up operations”. Entering 4 and 5 it is possible to set the number of
the decimal digits after comma according with the values of the coins, which the machine has to accept (Es: 0=50,
1=5,0 2=0,50…). Entering again 2, the video shows:
Tuning PUMP N
+ 00.0%
Setting this parameter you can adjust in percentage the quantity of the water dispensed from each pump of the
boiler. Entering 4 and 5 you can decrease or increase this value from –30% to +30%. Entering again 2, the video
shows:
Tuning grinder
+ 00.0%
Setting this parameter you can adjust in percentage the quantity of coffee beans grounded from. Entering 4 and 5
you can decrease or increase this value from –30% to +30%.
At the end of the programming, enter 1 to confirm the set data.
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MAN1910117 V.7 – 15/11/2012
12.5.8 Diagnostics programmes
In the programming mode, a certain number of diagnostics programmes can be carried out in order to test the
correct operation of some components of the machine. To modify the parameters, in the programming mode, enter
1 until the sub-menu
DIAGNOSTICS - - - - ----------------is visualised. Entering 2 and
HABIL. DISPLAY
TEMPERA. 1=YES
0
is videoed on the video. According to the value of the parameter, which can be modified with 4 and 5, the inside
temperature of the machine is videoed in real time. Set the parameter to 1 (it is normally 0) to have the video of
temperature. To read the temperature, enter 1 and exit from the programming mode. Entering again 2 the video
shows:
12.5.9 Reading of the sales data
This sub-menu concerns the reading of the sales data. The machine keeps various counters stored, which allow a
direct reading for consumption and cashing. To have an immediate reading of all the data audit, simply press the
key P on the display board inside the machine and then button 2. The will display show:
1=PROG
3=FREE
2=DATA
4= CLEAN
5=MAINT.
Then entering 2 the PC will show in sequence all the sales counters. To read all the sales counters, in the
programming mode, enter 1 until the sub-menu
SALES AUDIT - - - - - ----------------is videoed. Then enter 2 and the following counters are shown in sequence:
TOTAL SELECTIONS
XXXXXX
This value indicates the total sale cycles of the machine. This value cannot be set to zero.
PARTIAL
XXXXXX
This value indicates the partial number of sale cycles of the machine starting from the last reset operation.
TOTAL MONEY
XXXXXXXX
This value indicates the amount of money cashed starting from the last reset operation.
PARTIAL MONEY
XXXXXXXX
This value indicates the partial amount of money cashed starting from the last reset operation.
N TESTS
XXXXXX
This value indicates the number of beverages in the selection test mode (free-vend: see "Pre-setting of normal sale
prices").
MAN1910117 V.7 – 15/11/2012
24
PARTIAL N TESTS
XXXXXXXX
This value indicates the partial number of beverages in the selection test mode (free-vend: see "Pre-setting of
normal sale prices") starting from the last reset operation.
Total loaded card
XXXXXXXX
This value indicates the total amount charged on RFID card. This parameter cannot be reset.
Partial loaded card
XXXXXXXX
This value indicates the partial amount charged on RFID card.
Total downloaded card
XXXXXXXX
This value indicates the total amount discharged on RFID card. This parameter cannot be reset.
Partial downloaded card
XXXXXXXX
This value indicates the partial amount discharged on RFID card.
By entering 2 several times, the values
TOTAL SEL X
XXXXXXX
appear which indicate the total of beverages supplied for each sale price. By entering 2 several times, the values
TOTAL SPECIAL SEL X
XXXXXXX
appear which indicate the total of beverages supplied for each special sale price. By entering 2 several times, the
value:
total sel. X
FREE
_
appear which indicate the total of beverages supplied in free vend using RFID card.
The Data Audit can be done also using Rhea flash card and rheaction software. For further information contact
Rheavendors Services S.p.A. - Customer Service.
12.5.10 Pre-setting of functions based on the internal clock
The machine is equipped with an internal clock able to up-date the time also when the machine is switched off.
Some functions of the machine are based on the internal clock. To modify the pre-settings of the clock, in the
programming mode, enter 1 until the sub-menu
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MAN1910117 V.7 – 15/11/2012
PROGRAMMING - - - CLOCK - - - - - - - - - - is videoed. Enter 2 and 3 and choose the function, which requires to be altered. Enter 4 and 5 and modify the value
of the videoed function. The first two functions are:
SWITCHING ON
SWITCHING OFF
XX.XX
XX.XX
The time when the machine should be switched on and off (hh.mm) can be programmed. When the machine is off,
only the option to accept coins and selections is disabled. When one of the two values is set to 00.00, the machine
is never switched off. By entering 2 the following messages:
HOUR:
hh.mm
DAY:
DD
MONTH:
MM
YEAR:
YY
will appear. These functions are foreseen to adjust the current time (hh.mm), the current month (mm) and day (dd)
and the current year (yy), respectively. At the end of programming, enter 1.
day
Monday
of
week:
will appear. These functions are foreseen to adjust the current time (hh.mm), the current month (mm) and day (dd)
and the current year (yy), the current day of the week (Monday), respectively. Press 2 and 3 and choose the
function, which requires to be altered. Press 4 and 5 and modify the value of the displayed function. The next
functions are:
Start happy 1
hh:mm
End
hh:mm
happy
1
You will find 3 happy times. During this 3 time ranges (from Start to End) all selections will be sold at happy prices.
Press 2 and 3 and choose the function, which requires to be altered. Press 4 and 5 and modify the value of the
displayed function. Next functions from Monday to Sunday are:
SWITCHING ON
Monday
hh:mm
SWITCHING OFF
Monday
hh:mm
The time when the machine should be switched on and off (hh.mm) can be programmed. When the machine is
off, all selctions are disabled and, as a measure to save energy, the heating element is always off. When one of
the two values is set to 00.00, the machine is never switched off. At the end of programming, press 1.
MAN1910117 V.7 – 15/11/2012
26
12.5.11 Storing of OUT OF ORDERS
The machine stores the last 20 OUT OF ORDERS. To read them on the video, enter 1 until the video shows:
STORING
OUT OF SEVICES
Entering 2, the video shows hour, day, month and year of the last 20 OUT OF ORDERS.
n. 1 OFF NNN
hh:mm gg - mm - aa
To delete, visualize each OUT OF ORDER and keep pressed 4 for some seconds.
12.5.12 Pre-setting of Product Counters down
You can decide to set how many seconds an ingredient motor should work to dispense instant product In some
versions of machines it is possible to set how many seconds a motor should work to dispense instant product
before displaying that the product inside the canister is finished.
To proceed at the setting of this parameter enter in PROGRAMMING mode, press 1 until the display shows:
PROGRAMMING
PRODUCT QTY - - - - Pressing button 2 the display shows:
coffe beans
[-xx]
xx
Pressing 4 and 5 program the number of the seconds durino which the grinder motor should work. Pressing button
2 the display shows:
QTY PRODUCT 1
[-xx]
xx
until
QTY PRODUCT 6
[-xx]
xx
Pressing 4 and 5 program the number of the seconds that the relative motor should work. To by pass this function
pre set these parameters from PRODUCT QTY 1 to PRODUCT QTY 6 at 0.
To activate this function take note for each canister of how many seconds the relative motor should work to
dispense 1 g of product. Calculate then, depending from the quantity of product that can be filled inside the
canister, how many seconds the motor should work to finish the product and pre-set the value of the relative
counter.
EG: If inside the coffee canister, which corresponds to motor 1, you fill in 1000 g of coffee and the coffee motor
dispenses 1 g of coffee in two seconds then the canister will be empty in 2000 seconds; so you have to program
PRODUCT QTY 1 = 2000.0.
When all selections prepared with this product are dispensed the relative counter is decreased the available
seconds. When all the seconds finish all the drinks made with this product are inhibited and the display shows:
selection
not available
To confirm the set data press button 1 and then press the key P on the display board inside the machine. When
the display shows the standard sale message keep pressed for at least 8 seconds the key on the display board
inside the machine, until the display shows the message:
27
MAN1910117 V.7 – 15/11/2012
set product
OK
To set again the data in sale mode keep pressed for at least 8 seconds the key P on the display board inside the
machine, until the display shows the message:
set product
OK
12.5.13 Maintenance
A new MAINTENANCE menu has been introduced to have the possibility to improve maintenance operations.
Press the key P on the display board inside the machine. The display will show:
1=PROG
3=FREE
2=DATA 4=CLEAN
5=MAINT.
Then press 5. The display will show:
PROGRAMMING - - - MAINTENANCE
Water filter replacing
Pressing 2 the display will show the first maintenance option:
dec. filter H2O
[200]
200
Use 4 and 5 to increase or decrease the number of the selections that the machine has to dispense before the
message that the filter should be changed appears on the display. To program the number of drinks that can be
dispensed press the key P inside the machine. The display shows:
reset H2O
filter
1=no
4=yes
Press 4 to confirm the number, 1 to exit. The machine comes back in stand-by mode. During the functioning of the
machine, the counter on the right decreases. Starting from 500 selections to 0, the machine still works but the
display shows the message:
change
water filter
When the counters arrives at 0 the machine stops working and the display will show:
OUT OF SERVICE
water filter
This message means that you have to replace the water filter. After replacing the filter to reset the machine enter in
the sub-menu MAINTENANCE, look for
dec. filter H2O
[200]
MAN1910117 V.7 – 15/11/2012
200
28
and reset the counter keeping pressed key P. Press 1 and exit from MAINTENANCE.
Coffee brewer cleaning
Pressing button 2 the display will show the second maintenance option:
cnt. brewer cof
[200]
200
Use button 4 and 5 to increase or decrease the number of the selections that the machine has to dispense before
the message that the coffee brewer should be cleaned appears on the display. To load the number of drinks to
make into the machine keep pressed key P until the left counter (the one in brackets) contains the same number.
During the functioning of the machine, the counter on the right decreases. Starting from 5 selections to 0, the
machine still works but the display shows the message:
make brewer
cleaning
When the counters arrives at 0 the machine stops working and the display will show:
OUT OF SERVICE
cleaning brewer
This message means that it is necessary to make a brewer cleaning. After cleaning the coffee brewer to reset the
machine enter in the sub-menu MAINTENANCE, look for
cnt. brewer cof
[200]
200
and reset the selections keeping pressed key P.
Emptying ground coffee wastes bucket
Pressing button 2 the display will show the third maintenance option:
cnt cof ground
[200]
200
Use button 4 and 5 to increase or decrease the number of the selections that the machine has to dispense before
the message that the ground coffee wastes bucket should be empty appears on the display.
To load the number of drinks to make into the machine, keep pressed key P until the left counter (the one in
brackets) contains the same number. During the functioning of the machine, the counter on the right decreases.
Starting from 5 selections to 0, the machine still works but the display shows the message:
remove coffee
grounds
When the counters arrives at 0 the machine stops working and the display will show:
OUT OF SERVICE
coffee grounds
This message means that you have to empty the ground coffee wastes bucket must be emptied. After emptying the
ground coffee wastes bucket to reset the machine enter in the sub-menu MAINTENANCE, look for
cnt cof ground
[200]
200
and reset the selections keeping pressed key P. Press button 1 and exit from MAINTENANCE.
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MAN1910117 V.7 – 15/11/2012
12.5.14 Setting of RFID CARD
The vending machine can work with RFID pre-paid cards. To proceed at the setting of this parameter enter in
PROGRAMMING mode, press 1 until the display shows:
PROGRAMMING
RFID CARD
Entering 2, the video shows
max. credit card
00000000
Pressing buttons 4 and 5 program the value of the maximum credit that can be loaded in a RFID Rhea card.
Entering again 2, the video shows:
coin a
card
0 = acc
Press buttons 4 and 5 to change the value of the parameter shown. Set 0 to each coin from a to j that the coinmech has to accept when the RFID Rhea card is present and 1 to each coin that must not be accepted in this case.
Entering 2, the video shows
coin a
no card
0 = acc
Press buttons 4 and 5 to change the value of the parameter shown. Set 0 to each coin from a to j that the coinmech has to accept when the RFID Rhea card is not present and 1 to each coin that must not be accepted in this
case.
13
Installation of the coin-mechanism support unit
To install the payment systems always follow the instructions supplied by the manufacturer. For information only,
the installation of a token machine is hereunder described.
1. Switch off the machine;
2. Open the front door
3. Remove the coin-mec protection inside the door;
MAN1910117 V.7 – 15/11/2012
30
4. Fit the coin-mechanism;
5. Connect the dialogue cable to CPU board on the rear side of the machine;
6. Switch on the machine.
The machine is now ready to use the payment system .
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MAN1910117 V.7 – 15/11/2012
14
Cleaning and loading operations
WARNING: The personnel in charge of the loading of the ingredients must own a valid certificate of good
health following local and NATIONAL NORMS. Furthermore, compliance with any other domestic or local
regulations must be checked.
WARNING: Given the sensitivity of some ingredients used in the machine to excessive temperature and
humidity, some malfunctions may occur if the machine is operated at temperature higher than 30° C or with
relative humidity exceeding 80%. Under these conditions the components in contact with the powdered
ingredients must be cleaned at least once a day.
WARNING: The use of the safety key can make in movements internal parts of the machine.
WARNING: To fill canisters use only ingredients specific for vending machines.
To guarantee a correct operation of the machine, it is advisable to carry out the periodic cleaning
operations hereunder described. Some of these operations are required to comply with health legislation in
force. The cleaning operations must not be carried out when the machine is not working (e.g. if it has
already been temporarily out of service following instructions given in section "Out of service Temporary").
WARNING: The cleaning operations must be carried out when the machine is open and switched off. The
loading of ingredients, if required, must be carried out after any cleaning operation.
WARNING: The correct installation of the machine is must be in closed places with temperatures between
5°C and 30°C and relative humidity no more than 80%.
14.1 Daily cleaning
The objective of these operations is to avert any growth of bacteria in areas in contact with foodstuff. Before any
operation, wash your hands thoroughly. To carry out these operations use two clean cloths as well as a clean
brush; if drinkable water near the machine is not available, also provide for a container with drinkable water.
Proceed as follows:
Make sure that the machine is off.
1) With a damp cloth, clean the visible components in the ingredients vend area.
3) Carefully remove and rinse:
the mixing bowls, the mixing bowls’ drawers and fans;
the silicone, outlet pipes of the ingredients.
When the mixers are disassembled, clean the basis of the mixer supports with a damp cloth.
Dry the components thoroughly with a dry cloth and mount again all the washed components to the original
position.
14.2 Weekly cleaning
These operations are carried out once a week, after completing the daily cleaning operations.
Make sure that the machine is off.
With a damp cloth clean the surface where the ingredient canisters lay and the bottom of the machine to remove
any powder eventually spilled during loading. Clean the outside of the machine, taking care to the vend area.
MAN1910117 V.7 – 15/11/2012
32
14.3 Refilling of consumption products
When required, proceed to the following loading operations.
ATTENTION: the loading operation of ingredients must be carried out only with machine off.
14.3.1 Refilling of ingredients
Read on the canister the indication of the ingredient to be loaded into the machine.
Fill up the canister of the ingredients, after having removed the cover.
Use a quantity of product suitable for a period between two refilling, and in any case do not exceed the quantities
shown in the table here below.
INGREDIENTS
QTY
Coffee beans
650 g
Instant coffee (small)
330 g
Milk (small)
380 g
Chocolate (small)
Chocolate (big)
Water
940 g
2200 g
2,2 lit
This will prevent deterioration of the quantity of product in excess. Canisters for soluble ingredients can be removed
from the machine, in order to facilitate refilling.
Rotate the slide lock in order to avoid spilling powder.
After having refilled, refit the canister and open the slide lock.
33
MAN1910117 V.7 – 15/11/2012
15
Machine out of service
15.1 Monthly maintenance
15.1.1 Disinfecting of components in contact with ingredients
WARNING: during the ordinary and prevention maintenance operations the technical personal can be in
contact with moving parts.
Maintenance operations include cleaning, refilling of products, electronic programming and so on. During these
operations the personal in contact with the machine should have all necessary protections. These operations must
be carried out once a month to ensure the hygiene of the machine. These operations have already been described
in the paragraph "Cleaning and Disinfecting of components in contact with ingredients".
15.1.2 Adjustment of grinding
The brewing time for a 50 ml espresso coffee must be around 20 sec. If due to the wear and tear of the grinder, the
brewing time is shorter, turn the adjustment ring nut of the grinder by 1-3 steps in the direction indicated by the
sticker near the grinder itself. A thinner grinding and therefore, an adequate brewing time id then obtained.
15.1.3 Maintenance of the espresso group
Every month, using silicone grease compatible for foodstuff, the following components must be lubricated.
If the group has vended at least 15000 coffees from the last check-up, the sealing of the filters must be replaced.
For the clean
Remove the plates of
the superior filter
Turn
upwards
the
superior filter, dismount
and clean it with hot
water
removing
all
coffee powder.
Turn the group in the
position of ejection waste
grounds and overturn the
slide of coffee
Reassemble the group in the original position
this operation can be carried out near a 3/8" mains connection and a drain.
- close the tap of the mains water supply, outside the machine;
- insert the drainpipe of the upper tap in the container;
15.1.4 Washing and disinfecting of components in contact with
foodstuff.
With the vending machine switched on, make sure that the display shows:
rheavendors
place
your cup
Open the door. Insert the plastic key into the safety switch. The display shows:
1=PROG
3=FREE
MAN1910117 V.7 – 15/11/2012
34
Dismount the inferior filter
and clean it with hot water
removing
all
coffee
powder.
2=DATA 4=CLEAN
5=MAINT.
Make the cleanings of the mixing bowls pressing 4; the display shows:
CLEANINGS
SEL 1-2- - - - - - - - Press 1 and 2. With all these three buttons use about 3 litres of water altogether. This will remove any possible
trace of dirt from the boiler. Press the internal key on the display board inside the machine.
Switch off the machine. Wash hands thoroughly. Prepare separately, in a suitable container, a disinfecting
antibacterial solution of chlorine, according to the instructions enclosed in the chemical.
Open the front door and lift the cover.
completely the canisters
Remove all the ingredients canisters from the machine
and disassemble
1.
2.
4.
5.
3.
immerse all parts in the solution previously prepared.
35
MAN1910117 V.7 – 15/11/2012
Remove the liquid waste bucket,
remove the product pipes,
remove the pipes support, remove the mixing bowls, the mixing fan.
and the aspiration drawers. Immerse all parts in the solution. Using a cloth soaked in the solution, proceed to clean
also the attachment bases of the mixers, which remain fixed to the machine. The time of permanence in the
solution, in order to obtain a full disinfecting, is stated on the packaging of the chemical. At the end of the
disinfecting, recover all the disassembled parts, dry them very carefully (using compressed air, a hair dryer or
perfectly clean and sterile cloths) and reassemble them in the machine in opposite sequence with respect to
disassembly. Switch on the machine and make again two or three times a cleaning. Use about 2 litres of water
altogether. This will remove all traces of disinfecting solution from the outlet pipes.
MAN1910117 V.7 – 15/11/2012
36
16
Machine out of service
16.1 Temporary out of service
Should a long period be foreseen in which the machine will not operate, the following operations must be carried
out:
Enter in the programming mode (see section "Enter and exit from the programming mode"):
- entering 1 choose the programming sub-menu:
PROGRAMMING
TEMPERATURE
- entering 3, scroll the functions until the message:
TEMPERATURE
boiler
85
entering 5 set to 0 the temperature value;
- press 1 to confirm the data
Unplug the machine from the electric mains.
Unload all ingredients from the canisters.
Remove and thoroughly clean in hot water all components in contact with foodstuff. The components are indicated
in the part "Maintenance".
For the version without self-water tank close the tap of the external water mains supply and disconnect the water
supply pipe from the machine.
Discharge the whole content of the boiler for instant ingredients by removing the cap from the end of the drainpipe.
Replace the cap on the pipe end. Use the liquid waste disposal bucket as container for the drained water.
Empty and clean the internal liquid waste tray.
Clean the inside and the outside with a damp cloth. Protect the outside of the machine with a piece of cloth or a
plastic film. The machine must be kept in a sheltered place and at a temperature not lower than 5° C
16.2 Definitive out of service
Before carrying out the definitive out of service operation, it is necessary to carry out all operations to
empty the machine of ingredients and water according to instructions given in the above section.
The machine is not made of polluting materials. Therefore, for demolition it is advised to disassemble the
machine by dividing the various components according to the type of material (plastic, metal, paper, etc.).
Especially remove from the electronic board the battery and the waste it in a safety way. The various
components can be then delivered to authorised companies for waste disposal.
17
Further advice for the user
The automatic vending machine in your hands is safe for those who follow the loading and ordinary cleaning
instructions indicated in this manual. The user must not gain access to areas in the machine, which feature a cover
requiring a tool to be removed.
Some maintenance operations (to be carried out by authorised personnel only) require an intentional bypassing of
safety protections of the machine. Technical qualification, the compliance of maintenance procedures indicated in
this manual and the due care when having access to areas
indicated as dangerous allows operating in a safe way.
The stickers indicating danger are applied on fixed covers and
show the following symbols:
- possible contact with components under voltage;
- possible contact with hot surfaces.
37
MAN1910117 V.7 – 15/11/2012
18
Troubleshooting
18.1 Alarms visualised by the machine
The problems described in this section are shown by an error message on the display of the machine.
WARNING: to reset the machine after an alarm please switch off it using the main interrupter.
SYMPTOM
PROBABLE CAUSE
REMEDY
The display shows No serial link between the CPU Check the programming of the payment system
"OFF2": the machine board and the serial payment (see section "Presetting the payment systems")
is out of order
system.
Check the connection of the payment system to
the CPU board
The payment system
powered or is faulty.
is
not Make sure that the payment system is working
Jammed coin inside the selector
Remove the coin
The display shows "NO No serial link the CPU board and Check the phone cable between RFID reader
READER
the RFID payment system.
and CPU board.
CONNECTED"
Switch off and on the machine
The display shows One or both EAROM memories Replace them
"OFF5": the machine are faulty
is out of order
Wait until the mains water pressure is reset [R
version]
The display shows No water
"OFF 6A" the machine
is out of order
Open the water supply [R version]
The safety on the water inlet Reset the safety on the solenoid valve [R
version]
solenoid valve is activated
Fill in the inside water tank [A version]
The display shows Bad working of a pump motor
"OFF 6B" the machine
is out of order
The display shows No water inside the water tank.
"OFF6C":
the
machine is out of
order
Check possible water links of the refilling water
tank.
The display shows " Check the volumetric counter
OFF 7"
Dismount and clean the volumetric counter
Check the water level sensors and eventually
replace it.
The brewing time of coffee is too Adjust the grinding by acting on the special ring
long
nut of the grinder or suitably programme the
quantity of ground coffee adjusting the doser
wheel
Programme an adequate quantity of water
The display shows " The coffee group does not return Check the micro-switch of the position of the
OFF 8”
to rest position
group and the correct power supply at the coffee
group motor.
Remove the group, clean and grease it.
The display shows " The coffee group is not in its Check coffee group and the micro-switch
OFF 8A"
right position or is missing.
presence coffee group.
The display shows " The inlet water pipe of the coffee Check the inlet water pipe of the coffee group
OFF 8B"
group is not correctly inserted.
and its micro-switch.
MAN1910117 V.7 – 15/11/2012
38
The display shows Loss of programming standard Enter into the programming mode, reset the pre"OFF10": the machine data
settings of all functions until they show plausible
is out of order
values and then exit from the programming
mode.
The display shows Too many drinks have been
"OFF14": the machine supplied without resetting the
is out of order
level of the refilling pump of the
boiler
The display shows The key P on the display board
"OFF16": the machine inside the machine could be
is out of order
trapped.
The display shows The selection keypad has at least
"OFF17": the machine one trapped button.
is out of order
The display shows The power supply of the 24 V
"OFF
24A”
the elements is excessive
machine is out of
order
Check and replace if it is necessary the water
level probes.
Check and eventually replace the key.
Check and eventually replace the keypad and or
the relative cable, if necessary.
Check the 24 V regulator on the CPU/POWER
board and eventually replace it.
The display shows 5 A fuse on the electronic board Change the fuse
"OFF
24VB":
the burnt
machine is out of
order
Problem at the transformer
Replace the transformer
Problem at the CPU/POWER Replace it
board
The display shows An error occurred in Espresso Check that the ohmic value of temperature
"OUT OF SERVICE boiler temperature control (high probe is settled at 10Kohm at 25° C or at 1
OFF 31A"
temperature).
Kohm at 100°C. Otherwise replace the
temperature probe which is short circuited.
Check out the tension at the ends of boiler
heating elements. Replace the temperature
setting TRIAC and the opto-insulator on the
CPU board if there is tension and the TRIAC
control led is switched off.
Check that the ohmic value of the heating
element is settled at 44 Ohm for heating
elements of 1200W 230V and 33 Ohm for
heating elements of 1600W. Otherwise replace
the Espresso boiler heating element.
The display shows An error occurred in Espresso Check out if the Espresso boiler clicson has
"OUT OF SERVICE boiler temperature control (low been activated. Otherwise press the reset
OFF 31B"
temperature).
button.
Check out if there is no tension at the ends of
Espresso boiler heating element and the led of
TRIAC is switched on and the clicson correctly
works. Replace the temperature TRIAC and the
opto-insulator on the CPU board. Check out
connection between CPU board and heating
elements.
Espresso Replace temperature probe of Espresso boiler.
The display shows Interrupted
"OUT OF SERVICE temperature probe.
OFF 31C"
The display "OUT OF An error occurred in Instant Check that the ohmic value of temperature
SERVICE OFF 33A"
boiler temperature control (low probe is settled at 10Kohm at 25° C or at 1
temperature).
Kohm at 100°C. Otherwise replace the
temperature probe which is short circuited.
Check out the tension at the ends of boiler
heating elements. Replace the temperature
setting TRIAC and the opto-insulator on the
39
MAN1910117 V.7 – 15/11/2012
CPU board if there is tension and the TRIAC
control led is switched off.
Check that the ohmic value of the heating
element is settled at 44 Ohm for heating
elements of 1200W 230V and 33 Ohm for
heating elements of 1600W. Otherwise replace
the Instant boiler heating element.
The display "OUT OF An error occurred in Instant Check out if the clicson has been activated.
SERVICE OFF 33B"
boiler temperature control (low Otherwise press the reset button.
temperature).
Check out if there is no tension at the ends of
the heating element and the led of TRIAC is
switched on and the clicson correctly works.
Replace the temperature TRIAC and the optoinsulator on the CPU board. Check out
connection between CPU board and heating
elements.
The display "OUT OF Interrupted temperature probe
SERVICE OFF 33C"
Replace the boiler temperature probe
Il
display
shows It has not been loaded any Ask to Rhea technical service the correct master
"PLEASE LOAD THE master program in the CPU file and load the file master with flash card into
MASTER PROGRAM" board
the machine
18.2 Miscellaneous shortcomings
The shortcomings described in this section are not indicated by any message videoed on the machine.
SYMPTOM
PROBABLE CAUSE
SOLUTION
The machine does not switch on No mains voltage
(no component is powered)
Wait for the resetting of mains voltage
The boiler is overheated
Reset the safety thermal switch boiler. Check the
correct operation and cable of the thermal probe
or the resistance in the boiler and replace them if
necessary
One general fuse (230V) is Replace it
burnt out
The machine does not switch on The fuse on the CPU board Replace it
and all leds are switched off.
(5 V) is burnt out
MAN1910117 V.7 – 15/11/2012
40
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