Release Notes

Release Notes
Release Notes
Release Notes – Milestone XProtect® Device Pack Version 9.1
It is with great pleasure that Milestone Systems as of April 27th, 2017 is shipping
Milestone XProtect Device Pack Version 9.1
IP Camera and Video Server Compatibility Overview
This release note lists the changes in Device Pack 9.1 that are supported in the following systems:
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•
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XProtect
XProtect
XProtect
XProtect
Husky
Essential
Express
Professional
Enterprise
1.0 1.0 4.0 5.0 M20,
2.1 versions, 2013-2016
1.1 versions, 2013-2016
8.1 versions, 2013-2016
8.1 versions, 2013-2016
M30 and M50 versions
version
version
version
version
MPEG4 is supported in XProtect Enterprise 5.5a or newer, XProtect Professional 4.5b or newer.
H.263 is supported in XProtect Enterprise 5.5c or newer, XProtect Professional 4.5c or newer.
H.264 is supported in XProtect Enterprise 6.5d or newer, XProtect Professional 6.5a or newer.
H.264 with interlaced field-encoding is supported in XProtect Enterprise 8.0b or newer, XProtect
Professional 8.0a or newer, XProtect Essential 2.0a or newer and XProtect Go 2.0a or newer.
Device Pack changes
Changes from Device Pack 9.0 to 9.1
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Added support for new devices and firmware. Refer to the supported hardware list. See
https://www.milestonesys.com/community/business-partner-tools/supporteddevices/xprotect-corporate-and-xprotect-expert/ for details.
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ONVIF driver is updated to latest specification to version 16.12.
Added new events for HikVision devices with ONVIF.
Fixed an issue with zoom Indicator for ONVIF.
Fixed an issue where Mobotix v25 cannot be added.
Fixed an issue for Bosch PTZ devices.
Fixed an issue with focus overlay button for Axis.
Replace Hardware Remarks:
Be aware that after using Replace Hardware and changing the license the license should always
be checked to verify that it is activated.
Be aware that before using Replace Hardware all Inputs and Events need to be disabled from the
Management Application. Failure to do so will end in the Inputs and Events missing after Replace
Hardware is used and the only way to get them back is to remove hardware and add it again.
4K Remarks:
Due to the nature of 4K and the high resolution at high frame rates, this will increase the demand
for high performing network, CPU, graphic adaptors and monitors. Unless all components in the
hardware infrastructure is prepared for a high load, there might be limitations seen as latency,
stutter etc.
4K - Recommended XProtect version 2016 or newer, supporting HW accelerated decoding using
the GPU
Release Notes
Known issues XProtect 2013 versions and newer:
There is a known issue where in the Recording Server logs a lot of devices will display a Video
stream error message when a stream is started. This is due to the fact not all frames are
keyframes (synchronization point) and if the stream does not send a keyframe as the first frame,
it causes the Recording Server to display the Video stream error. This can be seen when
Recording Server is started and for some devices when settings are changed.
ONVIF upgrade from Device Pack 6.2 or earlier remarks:
Some settings can be disabled because the driver now only looks for the different type of settings
in the places they should be according to standard.
Some features might not work any longer because the driver now only looks for the features and
corresponding settings in the places and in the format they should have according to the
standard.
Axis Remarks:
The Axis M, P and Q drivers (except P8221) have been replaced with four new dynamic drivers
that also supports the new Axis Events handling. This means that all new devices added to a
system will automatically be detected on one of the new drivers.
Note: If your devices are using firmware 5.20 or lower then Events and I/O will not work with the
new drivers. So either upgrade to a newer firmware or manually select the driver to add the
device. Be aware if you add the device manually and later upgrade the firmware you will need to
do a Replace Hardware to change to the new driver.
Note: Before Replacing Hardware to only change the driver and not the hardware please contact
Support on how to do this correctly.
Digital Barriers Remarks:
For the driver made for Digital Barriers TVI server there is a limit of 64 cameras connected per
server. To support this new innovative mobile technology, Milestone will run a campaign offering
the Digital Barriers connected cameras with a Milestone device license model similar to our
encoder license setup – one license per TVI server. This time limited offering will run for 2016 &
2017.
Hikvision remarks:
Due to the new security policy introduced by Hikvision with the 5.3.x baseline firmware, adding
Hikvision cameras may cause temporary lockout of devices, even if the correct username and
password have been predefined. This can be avoided by disabling the ‘Enable Illegal Login Lock’
option on the camera’s webpage, if it is available in the firmware.
Firmware versions supporting the ‘Enable Illegal Login Lock’:
v5.3.8 build 150722
v5.3.0 build 150513
v5.3.8 build 151224
v5.3.10 build 150917
Firmware versions without the ‘Enable Illegal Login Lock’:
v5.3.8 build 150707
v5.3.9 build 150910
Release Notes
Recommended installation steps:
For devices that have the ability to control the Illegal Login Lock:
It is recommended to disable the Illegal Login Lock from camera’s web page prior adding the
device to XProtect software.
Enabling it afterwards will not affect the functionality of this camera.
If disabling this feature is not an option please mind the following:
1. Avoid using express scan. If this is not an option please specify the username and password on
top of the credentials’ list.
2. When using IP range don’t define more than 1 password and username.
3. If you need to add a lot of cameras with different credentials it is recommended using CSV file
method.
4. Use manual add method (auto discovery).
For devices without Illegal Login Lock control in their webpage:
1. Avoid using express scan. If this is not an option please specify the username and password on
top of the credentials’ list.
2. When using IP range don’t define more than 1 password and username.
3. If you need to add a lot of cameras with different credentials it is recommended using CSV file
method.
4. Use manual add method (auto discovery).
Stretch Remarks:
When applying settings on the new Stretch driver released in DP 6.9, be aware that doing this too
often can cause the card to no longer respond. To avoid this, either only apply settings after they
have been set for all channels or wait a couple of minutes after the Recording Server restarts to
apply any new settings.
To accommodate requests that the Stretch cards can run in a machine that has no Network card,
the Stretch cards will from Device Pack 7.1 use a new scheme to retrieve a serial number. This
means that when updating from a previous device pack, you need to run a Replace Hardware and
get a new license for the Stretch cards to work.
Upgrade from DP 6.7 or earlier remark:
If you are upgrading from a device pack prior to Device Pack 6.7 and using XProtect
Enterprise 8.x, XProtect Professional 8.x, XProtect Express, XProtect Essential 2.x or XProtect Go
2.x versions, it is important that you do not uninstall the previous Device Pack first.
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