Owner`s Manual

Owner`s Manual
By Dogtra
GPS Tracking and E-Collar System
Owner's Manual
Please read this manual thoroughly
before operating the Dogtra Pathfinder.
Product Safety Information
!
: Read all safety information below before using your
GGGWARNING
Dogtra product. Failure to follow these safety instructions could result
in injury to you, your dog and others, or it could result in damage to
your Dogtra product or other property.
Children
Dogtra products are not toys. Adult supervision and close attention are
necessary when Dogtra products are used by or near children.
DOG SAFETY
OWNER SAFETY
Handling and Repair
Dogtra products can be damaged or malfunction if dropped, especially
on hard surfaces, or otherwise improperly handled. Do not use a damaged
or malfunctioning product as it may cause injury or property damage. If
your product is damaged or malfunctions, contact Dogtra to obtain service
before using the product.
Electrical Product
Your Dogtra product contains electrical components and a battery. Do
not use or keep Dogtra products near heat or flammable sources as it may
damage your product and/or cause fire, explosion, injury, or property
damage.
Charging
Only charge your Dogtra product with its accompanying Dogtra charger. Do
not attempt to charge your product in any other manner or in temperatures
less than 32°F (0°C) or over 113°F (45°C) as it may cause fire, explosion,
injury, and/or property damage. If you notice damage to your product, its
charger, or battery, obtain service from Dogtra before charging the product.
Medical Device Interference
Dogtra products contain electrical and magnetic components that emit low
level electromagnetic waves and radio frequencies. These electromagnetic
waves or radio frequencies may interfere with pacemakers, defibrillators,
or other medical devices. Consult your physician or medical device maker
before using your medical device with a Dogtra product. If you think that
your Dogtra product is interfering with your pacemaker, defibrillator, or
other medical device, stop using the Dogtra product.
Aggressive Dogs
Do not use Dogtra products with aggressive dogs as such dogs may react
adversely and cause injury to people or other dogs. Seek the assistance of a
dog-training specialist or veterinarian when dealing with aggressive dogs.
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Proper Use
Dogtra products should be used to train, educate, monitor, or track dogs.
Each dog may have a different tolerance for and reaction to Dogtra products.
Closely observe your dog when determining the right level of stimulation,
collar fit, and other settings of your Dogtra product.
Training Methods
Dogtra products may be used with a variety of training methods that provide
clear and consistent messages to your dog.
Fit and Wear
Proper fit and wear of your Dogtra product is important for the comfort of
your dog as well as the functioning of your product. Dogtra collars should
fit comfortably and not too tightly, so that the collar stays in place and does
not move around your dog’s neck. Do not leave a collar on your dog for an
extended time. Although each dog is different, Dogtra recommends that its
collars be used a maximum of 4 to 6 hours at any one time on your dog. A
collar that is used for overly long periods or that fits improperly may cause
skin irritation or sores on your dog’s neck. Regularly check the collar’s contact
area on your dog’s skin. If your dog exhibits skin irritation or sores, stop using
the Dogtra product and consult with a veterinarian.
UNAUTHORIZED USE
Dogtra products should be used only in a safe and responsible manner to
train, educate, monitor, or track dogs. Dogtra products are not intended for
use in any other manner; they are not intended for use with other animals
or with humans; and they are not intended for use in unsafe situations or
environments that could lead to death, injury, loss or damage.
BATTERY
Your Dogtra product contains a battery. Do not attempt to replace the
battery yourself. Contact Dogtra or your Dogtra retailer to replace your
battery. Dispose of batteries as provided by your local regulations. Do not
disassemble, crush, heat, or otherwise alter the battery as it may cause fire,
explosion, injury and/or property damage.
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Table of Contents
Package Contents ..................................................................................
Main Features of the Pathfinder ...........................................................
Overview ................................................................................................
When You Receive the Product ..............................................................
Charging the Pathfinder ....................................................................
Turning On the Pathfinder .................................................................
Operational Buttons ..........................................................................
About the LED ...................................................................................
GPS Connector Parts ..............................................................................
How to Attach the Belt Clip ................................................................
Replacing the Antenna ......................................................................
Maximizing Range.............................................................................
GPS Collar Parts .....................................................................................
Test Light ...........................................................................................
Replacing the Antenna ......................................................................
Collar Fitting ...........................................................................................
Finding the Right Stimulation .............................................................
How to Change the Length of the Contact Points ..............................
Acquiring GPS Signal .............................................................................
Installing the Pathfinder App ...............................................................
Compatible Phones ..........................................................................
Downloading the App ......................................................................
Pairing .....................................................................................................
Pairing a Phone to the GPS Connector ..............................................
Pairing Additional GPS Collars ..........................................................
App Features ..........................................................................................
Map Tab .............................................................................................
Position Display ...........................................................................
Dog Alerts ...................................................................................
Map Gestures ..............................................................................
Dog Position Display ...................................................................
Connector Position Display .........................................................
My Position .................................................................................
Dog Status Icons .........................................................................
Marker and Ruler Menu ...............................................................
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Compass Tab .....................................................................................
E-Collar Tab ........................................................................................
Menu .......................................................................................................
Device List .........................................................................................
History Files .......................................................................................
Map Select .........................................................................................
Offline Map ........................................................................................
Geo-fence ..........................................................................................
App Settings ......................................................................................
User Guide ........................................................................................
General Maintenance Tips .....................................................................
Troubleshooting Guide .........................................................................
FCC Warning ..........................................................................................
Warranty and Repair Information .........................................................
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Package Contents
Main Features of the Pathfinder
2s
GPS Connector
GPS Collar
2-Second
Update Rate
Offline Maps
Tracking Only Mode
Precise and
Up-to-date Maps
9-Mile Range
Geo-fence Option
Non-Stimulating
Audible Tone
Nick/Constant
Stimulation
Enhanced Contact
Points
Expandable to
21 Dogs
Battery Charger
9 mile
Splitter Cable
Owner’s Manual
Belt Clip
Fully Waterproof
Test Light
Contact Point
Extension Washer/
Adjustment Tool
3.5hr
3.5-Hour Rapid
Charge Batteries
Non-Stimulation
Contacts
Low-High Output in
1-100 Stimulation Levels
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21
Belt Clip
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Overview
Contact
Points
Battery Charging
Receptacle
Antenna
Power Button
GPS Antenna
Mic. Sensor
Power & Select
Button
Connect
Button
Collar Strap
Battery Charging
Receptacle
GPS Connector
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Battery Life Indicator Light
GPS Collar
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When You Receive the Product
Charging the Pathfinder
Fully charge the Pathfinder GPS Connector and GPS Collar before the first
use. The Pathfinder uses Lithium Polymer batteries.
· Only use official Dogtra chargers with the Pathfinder.
· Do not charge the Pathfinder near flammable substances.
· Fully charge the Pathfinder if storing for 1 month or longer.
Turning On the Pathfinder
GPS Connector
· To turn on the GPS Connector, press
the blue Select button until the LED
turns on.
· To turn off the GPS Connector,
press the blue Select button until
the red LED turns off.
GPS Collar
· To turn on the GPS Collar, press
the Power button until the LED
turns on.
· To turn off the GPS Collar, press the
Power button until the LED turns red.
· A tone will be played to indicate that
the GPS Collar is turning on or
shutting down.
When to Charge
· When the LED is red on the GPS Connector or GPS Collar.
· When the Pathfinder app displays a low battery percentage for the GPS
Connector or GPS Collar.
· When the LED does not turn on.
How to Charge
1) Connect the charger to the GPS Connector and GPS Collar using the
splitter cable.
2) Plug the charger into a 120-volt outlet.
3) When fully charged, detach the cables and plug the rubber caps over the
charging ports on the GPS Connector and GPS Collar.
4) The GPS Collar turns off and cannot be used while charging. The GPS
Connector functions while being charged.
The LED will display red while charging and green when the unit is fully
charged. The GPS Connector LED will be green when turned on while
charging. A depleted battery requires 3.5 hours to fully charge.
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Operational Buttons
About the LED
GPS Connector
The SELECT button is used to turn
on/off and select a device to pair.
While turned on, press the Select
button once to set pairing to the
GPS Collar, press the Select button
a second time to set pairing to the
smartphone app.
The CONNECT button is used to
connect the GPS Connector to a
Phone and GPS Collar. Press and hold
down the Connect button until the
LED blinks rapidly. The GPS Connector
will now be ready for pairing.
* Using the Select button, set the GPS
Connector to Collar to pair the GPS
Connector with the GPS Collar.
Setting the GPS Connector to Phone
is used to pair the GPS Connector to
a phone.
GPS Connector
POWER : The POWER LED blinks
every 2 seconds while turned on. The
LED colors, green (~50%), orange
(~10%), and red (~0%), represents
the battery life.
PHONE : Press the Select button
twice to set the GPS Connector to
Phone. When set to Phone, a green
LED will stay on. Holding down the
Connect button will place the GPS
Connector into pairing mode and the LED will blink rapidly in green.
COLLAR : Press the Select button once to set the GPS Connector to Collar.
When set to Collar, a green LED will stay on. Holding down the Connect
button will place the GPS Connector into pairing mode and the LED will
blink rapidly in green.
GPS Collar
The LED on the GPS Collar blinks
while turned on, and the LED colors
green (~50%), orange (~10%), and
red (~0%), represents the battery life.
GPS Collar
Power On : To turn the GPS Collar
on, press the Power button until the
green LED turns on.
Power Off : To turn the GPS Collar
off, press the power button until the
LED turns off.
Pairing : To place the GPS Collar into
pairing mode, begin with the device
turned off and hold down the
power button until the LED blinks
rapidly. A melody will be played when the GPS Collar is in pairing mode.
* The GPS Collar pairing mode is used to pair the GPS Collar and the GPS
Connector. The Pathfinder set comes with both parts paired to each other.
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GPS Connector Parts
Maximizing Range
· The Pathfinder has a 9-mile line-of-sight range.
· Holding the GPS Connector high with the antenna facing up will maximize
the range.
· Connector device must be near your phone for proper operation.
Preferably less than 33ft.
Maximum range
How to Attach the Belt Clip
1) Align the belt clip to the grooves on the back of the GPS Connector.
2) With a firm grip, screw on the belt clip using the provided Philips head screws.
Caution! Tighten until firmly in place. Be careful not to over tighten.
Replacing the Antenna
Twist the antenna counter-clockwise to remove.
Typical range
Minimum range
GPS Collar Parts
Test Light
1) Turn on the GPS Collar and place
the test light over the contact points.
2) The test light will illuminate
momentarily when the Nick button
is pressed in the Pathfinder app.
The light will stay lit as long as the
Constant button is pressed in the
Pathfinder app, up to 12 seconds.
3) The test light will emit a brighter
light when the stimulation is increased.
Replacing the Antenna
Open the antenna enclosure by
removing the 4 screws and the
contact points. Remove the screw
holding the antenna in place to
replace the antenna.
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Collar Fitting
How to Change the Length of the Contact Points
The collar should be fitted so that the contact points press firmly against
your dog’s skin. When properly fitted, you should be able to fit a finger or
two snugly in between the contact points and your dog’s skin. With a proper
fit, the collar should not move on your dog. The best location for the collar
box is either side of your dog’s windpipe.
A loose fit can allow the collar to move around on your dog’s neck. When
this happens, the contact points may rub the skin and cause irritation. If the
collar is too tight, your dog may have difficulty breathing.
The Dogtra Pathfinder comes equipped with standard 5/8” contact points that
can be extended to 3/4” contact points, for use with dogs with longer coats.
To increase the contact point length from 5/8” to 3/4”, follow the steps below.
1) Using the included adjustment tool with the side marked 5/8”, unscrew the
contact points counter-clockwise.
2) Place the contact point extension over the exposed threads, flat side down.
3) Place the contact points over the extensions and tighten the contact
points and extensions clockwise using the adjustment tool with the
side marked 3/4”.
* Caution : Tighten until firmly in place. Be careful not to over tighten.
To shorten the contact points back to the standard 5/8”, start with the
adjustment tool with the side marked 3/4”, remove the contact point
extensions, and tighten the contact points with the adjustment tool with the
side marked 5/8”.
Finding the Right Stimulation
· Open the Pathfinder app to the E-Collar tab and select your dog and
stimulation level.
· The stimulation levels are from 1 (lowest) to 100 (highest).
· Always start at the lowest level of stimulation and work your way up.
· The appropriate level can be found when your dog responds to the
stimulation with a mild reaction, such as a tensing of the neck muscles.
Note : Every dog has a different tolerance and reaction to the stimulation.
Please look at your dog’s reaction to find the right level of stimulation. The
stimulation level may vary depending on the situation and distractions. A
distracted dog will require a higher level of stimulation compared to when
there is no distraction.
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Acquiring GPS Signal
The Pathfinder is meant for use in open outdoor areas. After pairing, take
the GPS Collar outdoors to acquire a GPS signal. Once the signal is acquired,
the GPS Collar icon will appear on the Map tab of the Pathfinder app.
Operating the Pathfinder near tall buildings and other steel structures
will reduce the range of the GPS signal. Not acquiring a GPS signal for
prolonged periods of time while outside may indicate issues with the unit.
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Installing the Pathfinder App
Pairing
Compatible Phones
Pathfinder GPS Connector connects between your smartphone and
Pathfinder GPS Collar. These devices need to be paired for the Pathfinder
system to work properly.
1) iOS : iOS 8.1 and above
iPhone 5, 5C, 5S, 6, 6+, 6S, 6S+, 7, 7+
iPad Generation 3 and above
2) Android : Android 4.3 and above
Samsung Galaxy S4 and above, Note 2 and above, and LG G3
Downloading the App
Bluetooth
Max 33 ft
Search for Dogtra Pathfinder in the App Store or in Google Play.
Smartphone
MURS Band
Max 9 miles
Pathfinder
GPS Connector
Pathfinder
GPS Collar
Pairing a Phone to the GPS Connector
1) Launch the Pathfinder app
2) Turn on the GPS Connector
3) In the Pathfinder app, navigate to Menu ĺ Settings ĺ Bluetooth Pairing
4) Set the GPS Connector to pairing mode and click search in the app.
· Once paired, launching the app when the GPS Connector is on will
automatically connect them together.
· The GPS Connector should be within Bluetooth range (33 feet) of your
phone to operate.
· The GPS Connector will reconnect with the phone when it is within range.
· Reinstalling the app will require pairing with the GPS Connector.
· The Pathfinder app may need to be restarted for compatibility issues.
iOS App Store
Android Google Play Store
Pairing Additional GPS Collars
Pair the GPS Connector and GPS Collar in close proximity to each other. You
can use the Pathfinder app to check if the GPS Collar is properly paired.
1) Turn the GPS Connector on.
2) Check that the GPS Collar is turned off.
3) Use the Select button on the GPS Connector to set the LED to Collar.
4) Hold down the Connect button for 5 seconds until the LED blinks rapidly.
5) Hold down the Power button on the GPS Collar until the melody is played.
6) The melody will stop and the LEDs on the GPS Connector and Collar will
return to blinking in normal intervals when pairing is complete.
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App Features
Dog Alerts
Map Tab
Select a dog on the map to receive notification alerts for that dog.
Dog alerts are sent for the selected dog only. The current selected dog is
displayed with an outline around their icon.
Menu
Alert banner
My Dog (GPS Collar)
Dog name (GPS Collar)
Distance from you
Shared Dog
Selected dog
Dog status icon
Dog tracks
My location
(GPS Connector)
Shared Friend
Location button
Position Display
With the GPS Connector paired to a GPS Collar and phone or when
receiving shared GPS Connector/Collar devices, their positions will be
displayed on the map.
The GPS Collars can be identified by name and color.
The GPS Collar name and color can be edited from Menu/Device List/
Device/Edit.
GPS Collars shared with you can be identified by the shared symbol
( or )on the icon.
* Devices that are offline or hidden will not be displayed on the map.
Map Gestures
The Pathfinder Map tab has multiple map gestures to help make finding
your way around easier.
Zoom
· You can double tap the Map to zoom in by 1 level.
· Use a two finger single tap on the Map to zoom out by 1 level.
· Use two fingers to pinch the screen to zoom in, and stretch the screen to
zoom out.
· Zoom in and out using one finger by double tapping and holding down on
the second tap, while sliding up and down.
Scroll
· You can scroll by dragging the map around to the area you want to view.
Tilt
· Tilt the map by using two fingers and dragging the map up or down.
Rotate
· Rotate the map by using two fingers and applying a turning motion.
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Dog Position Display
Marker and Ruler Menu
Your dog’s location is viewed on the map along with the collar name and
distance from your position. The dog icon displays your dog’s current
action status.
When your dog’s action changes, the icon action status will change as well.
The dog display icon will change with poor connection, GPS signal loss,
or low battery, to an icon that represents these issues. Devices shared will
display the shared symbol on the device icon.
Poor connection
GPS signal loss
Low battery
Connector Position Display
See the section on sharing/receiving devices.
When viewing shared GPS Connector devices, an icon ( or ) will be
displayed along with the device name and distance from your position.
The shared GPS Connector display icon will change with a poor
connection, GPS signal loss, or low battery, to an icon that represents
these issues.
My Position
When the GPS Connector is paired with your phone, your current position
and tracks will be displayed.
Dog Status Icons
Marker
Ruler
Markers
Long pressing anywhere on the map opens up the Marker Ruler Menu.
The markers can be used to mark important locations. Markers are also
recorded onto history files and removed at the start of a new hunt. Text
can be saved along with the markers.
Ruler
The distance ruler can measure the distance between multiple points.
When finished, click " x " to exit out of the distance ruler.
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Resting
Resting + Bark
Running
Running + Bark
Pointing
Pointing + Bark
Treed
Treed + Bark
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Compass Tab
E-Collar Tab
Direction faced
North
Dog direction
Selected
View All button
Dog selected
View the direction and distance of dogs and hunters at a glance.
Selecting dogs and hunters from the list will display them on the compass.
Use the View All button to view all dogs and hunters at once. Dogs and
hunters are not displayed when hidden or offline.
· Phone cases made of metal or metal objects attached to the phone will
interfere with the compass.
· The phone may need to be calibrated for the compass to work properly.
Map View
List View
Training Functions
Nick or Constant stimulation or an audible Tone can be sent to the
selected dog. The tone sound level cannot be adjusted and the tone will
ring each time the button is pressed.
Nick and Constant stimulation modes have stimulation levels from 1 to 100.
The stimulation level is controlled by the stimulation slider and stimulation
increase/decrease buttons on the left and right of the slider. The stimulation
level can be set for individual dogs.
E-Collar Buttons
List/Map View
Dogs can be selected using the dog list or in map view.
List view displays dogs in a list along with their distance from you. The list
view is recommended when training multiple dogs.
Map view displays selectable dog icons on a mini map. The map view is
recommended for long distance recall commands.
* Dogs are not displayed when hidden or offline.
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Menu
Lock button
Send Nick or Constant
Stimulation
Tone button
List/Map view button
to switch between
List and Map view
Device List
Mode button
Stimulation Level
Mode Button
Use the mode button to switch between Nick and Constant stimulation modes.
Lock Button
The lock button disables training functions until unlocked.
Use the lock feature so dogs are not accidentally stimulated.
Sending Stimulation
1) Select a dog from list or map view.
2) Select the stimulation level using the stimulation slider or stimulation
increase/decrease buttons.
3) Set the stimulation to Nick or Constant using the mode button.
4) When set to Nick a single 1/4 second burst of stimulation will be applied.
When set to Constant, stimulation will be sent as long as the button is
held down, for up to 12 seconds.
The
E-Collar tab is disabled when the Tracking Only mode is turned on in
*
the Settings menu.
* E-Collar feature is disabled for shared dogs.
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List of Connected Devices
· Connected devices are displayed in Device List.
· The dog icons display the dog’s current action.
· Device battery life and distance from your location is displayed.
· Selecting a device will display detailed information.
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Device Sharing
Press the share button to share and receive GPS Connector/Collar devices.
Both sharing and receiving Pathfinder users must use the device sharing
feature within close proximity to each other.
Receiving a Device
Sharing a Device
· You can share your position or your dog’s position.
· Press the share button and select the device you want to share.
· A pop up will appear when a device has been successfully shared.
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As another Pathfinder user is sending a device, press the share button and
receive from the pop up menu. A pop up will appear when a device has
been successfully received. Shared devices can be identified by the shared
symbol ( or ) and are displayed on the Map and Compass, along with
the tracks and dog statuses as they update.
· E-collar and updating GPS settings are disabled for received shared devices.
· GPS settings are disabled for offline devices.
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Device List Options
Press the more options button ( . . . ) to bring up the options to hide or
reorder devices.
Hide
Hidden devices do not show up in the map, compass, and e-collar tabs. Use the
more options button in the Device List to unhide a device.
Device Details
Press a device from the device list to go to the device details page.
The device details displays the total distance traveled, current speed, ID,
GPS strength, Radio Frequency strength, and battery level, shared and
hidden statuses. Slide the device details page to view other devices.
Reorder
Reorder how the devices show in the app. Press reorder to place the device in
sorting mode. Hold down the sort button and place the device in the desired
position. The new order will be used in the map, compass, and e-collar tabs.
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Device Info Edit
Rescue Mode
Turning on Rescue Mode activates when the GPS Collar battery life is at 25%
or less. The device is placed in sleep mode, and the update rate is changed to
120 seconds to reduce power consumption.
The rescue mode setting cannot be changed for devices that are shared with
you.
Delete
Delete removes pairing between the GPS Collar and GPS Connector, or
removes from the app devices shared with you. To add back the GPS Collar,
the GPS Collar and GPS Connector will have to be paired. Previously shared
devices will need to be shared again.
History Files
Edit
Press the edit button to change device settings.
Name
Press Name to edit the device name.
ID
The GPS Collar ID can be changed. Change the ID when the signal conflicts
with another GPS Collar. The ID of devices that are shared with you cannot
be changed. The first number in the ID is the Channel and the second
number is the order. Do not use the same ID for additional GPS Collars.
GPS Rate
The GPS update rate can be changed for each device with options for
2 seconds, 6 seconds, 10 seconds, 30 seconds and 120 seconds. The update
rate of devices that are shared with you cannot be changed.
Color
The color associated with the GPS Collar can be changed. The device color
is used in the icon, tracks, compass needle, and in the device list views.
Collar Show/Hide
Hide or show a hidden device.
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View history files and delete using the edit button. History files currently
recording cannot be accessed until completed. Select completed history
files to playback and view details. A history file begins recording when the
GPS Connector is connected to the phone and the app is open. History files
currently recording cannot be accessed until completed. Use the edit button
to delete history files.
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History Detail
Map Select
Play Button
The history file displays the track movement of dogs and people. Use the
play button to view the movement from start to finish, or use the slider to
jump to a specific time.
A preferred map view can be selected. Choose between the following
options:
· Google Map – Normal
· Google Map – Satellite
· Google Map – Terrain
· OpenStreetMap - Outdoors
Show Devices
Select/deselect the devices you want to see/hide in the history file Playback.
Send History File
Completed history files can be emailed as a KML file. iPhone users can
download the KML file using iTunes. KML files can be viewed on a desktop
computer using Google Earth.
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Offline Map
Geo-fence
Download offline areas and view areas downloaded for offline use.
Offline Maps
· View offline map area and details.
· Use the edit button to rename or delete the offline map.
· Downloaded map file size must be less than 200MB.
Map Download
The offline map is displayed when cellular data/wifi is unavailable.
Offline maps should be downloaded before entering areas with limited
data. Navigate to the area you wish to download and use pinch and zoom
to specify the area. To use the offline map, you must select Offline-Outdoors
from the Map Select menu.
A Geo-fence can be created for an area specified.
The Geo-fence will be displayed on the Map tab. Dog alerts for the Geo-fence
are turned on by default and a notification will appear when dogs exit and
enter the Geo-fence.
· The Geo-fence alerts can be turned on and off in the Settings.
Geo-fence Info
The info button displays more information on setting up the Geo-fence.
Saving a Geo-fence
Long press the map to create a Geo-fence point. Geo-fence points must be
created in clockwise order. Geo-fence points cannot intersect. A valid Geofence is displayed in green. An invalid Geo-fence is displayed in red and
cannot be saved.
Once a valid Geo-fence is created, use the save button to the save the Geofence to the map. Geo-fence points can be edited before saving. Hold and
drag the Geo-fence points to edit its location.
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App Settings
Screen Saver
· The phone screen turns off when covered or in a pocket and turns on
when viewed.
· On Android devices, the screen will turn off when the proximity sensor is
covered and turns on when the sensor is exposed.
· Turn this feature on and off using the On/Off button.
Alarm Setting
Shake Control
· Shake your phone to jump between dogs or the main tabs.
· Select between tabs, dogs and no action.
Volume Button Control
· Use the volume buttons to jump between dogs or zoom in/out on the map.
· Select between zoom, dogs and no action.
Distance Unit
· The distance is displayed on the main tabs, and device list.
· Select between meters and yards.
Speed Unit
· Select between seconds and hours.
GPS Data
· The GPS Data Limit sets how far back the tracks are displayed. If 2 minutes
is selected, only the tracks up to 2 minutes will be displayed.
· Select between intervals in 1 to 10 minutes or unlimited.
Tracking Only Mode
The Pathfinder comes equipped with standard 5/8” contact points that can
be extended to 3/4” contact points, for use with dogs with long or thick
coats. Use the included adjustment tool to remove the contact points and
the contact point washers to extend the length of the contact points.
Replace the standard contact points with the non-stimulation contacts to
disable the e-collar hardware. Set the app to Tracking Only Mode while
using the non-stimulation contacts for use where e-collar stimulation is not
allowed. This feature can be used for AKC or UKC events where the GPS is
permissible but the e-collar is not.
· A new history file will begin recording when the Tracking Only Mode is
turned on.
Offline Map Data Usage
Turn Offline Map Data on to use cellular data when available with Offline
maps. Turn Offline Map Data off to restrict data usage and only display
downloaded Offline Maps.
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Settings for various alarms.
Selected Collar Status
· Set the alert type for dog status changes.
· Separate alert types can be set for each dog status.
· Options for alerts are pop up, vibration and sound and can be turned on and off.
· Sound alerts include 5 melody options and voice.
Allow Alerts
· Turning off Allow Alerts disables all alerts for the dog status.
· Pop Up Message displays a pop up notification alert.
· Vibrate is a phone vibration alert.
· Sound alerts include 5 melody options and voice. Turn off sound alerts by
selecting none.
Geo-fence In/Out
· Turn on/off alerts used with a saved Geo-fence.
Low Battery Warning Level Setting
· The battery warning changes the device icon and displays a notification
when the device battery reaches the battery percentage selected.
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Troubleshooting Guide
Bluetooth Pairing
· Begin pairing mode on the phone to pair with the GPS Connector. Use the
pairing mode to pair with a new or replacement GPS Connector.
User Guide
· The User Guide goes over the main features of the Pathfinder.
· Review the User Guide when using the Pathfinder for the first time.
General Maintenance Tips
· Be sure the rubber charging cap is securely in place on the GPS Connector/
Collar when in use.
· Carefully inspect the unit for any missing parts or damage to the casing
after use. Damaged or broken casing may affect the waterproof guarantee
on the unit.
· The antenna must be securely in place for maximum range.
· Charge the unit for 3.5 hours before storing for extended periods.
· Charge the unit fully once a month while in storage or before use.
· Do not keep the unit exposed to extreme climates.
· Dogtra may include updates and improvements to the Pathfinder app
which can be downloaded through the App Store and Google Play.
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If the unit is malfunctioning, please refer to the Troubleshooting Guide before
sending it to Dogtra for service. If you have any questions or concerns, you may
email them to [email protected] or call customer service at 1-888-811-9111.
1. Dog Does Not Respond to Stimulation
- Make sure the receiver/collar is turned on.
- Be sure the strap is on the dog tight enough so that both contact points are
touching your dog’s skin.
- The contact points may be too short for your dog’s thick or long coat. To
place an order for longer contact points, please contact Dogtra or a Dogtra
dealer. If you are already using longer contact points, you may need to trim
the hair on your dog’s neck, so that both contact points are touching your
dog’s skin.
- The intensity level may be too low for your dog. Increase the stimulation
until your dog responds, usually by a neck movement, head shaking, or
looking over the shoulders. The response may be very subtle.
2. The LED indicator light comes on, but I do not feel any stimulation.
- Your tolerance may be higher than your dog’s. You may need to try the unit
on your fingertips where sensitivity is higher and/or increase the stimulation
level. Be sure both contact points are touching both of your fingertips.
- The battery may be low. Check the LED indicator lights or the app for battery
life.
- If you have a full charge, and you have done all of the above, your unit may
need to be serviced. Please email us at [email protected], or call customer
service at 1-888-811-9111.
3. The Pathfinder has no range, or the stimulation is weaker when my dog
is farther away.
- Check to see if your fingers are touching the antenna, as the range may
decrease substantially.
- Keep away objects from touching the GPS Connector antenna as the range
may decrease substantially.
- The range indicated is for line-of-sight flat terrain. Heavy brush, trees, hills,
buildings, and/or moisture will affect the range of your unit. For the best
range, hold the GPS Connector vertically above your head, and/or try
moving to higher ground.
- Any electrical conductors will affect the range, such as cars, chain-link dog
runs, metal buildings, and radio towers. For the best results, operate away
from these structures.
4. The GPS Connector/Collar is not holding a charge.
- The charging pin may be damaged. A metal pin inside the charging port
should stand straight up and firm in the center. If the pin is wobbly, broken
or missing, you will need to send the unit in for repair.
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- The charging port must be clean prior to charging, clean out any dirt with a
cotton swab and some rubbing alcohol. If your dog was in salt-water, be
sure to rinse the GPS Collar and charging port with clean water.
- For Dogtra units over two years old from the purchase date, the batteries
may need to be replaced. You can replace them yourself by contacting
Dogtra for a replacement battery.
Damages incurred to the unit due to improper battery installations are not
covered under the warranty. Dogtra strongly recommends sending the
unit in for inspection and repair.
5. My dog has skin irritation.
- This may be due to an improper fit or from wearing the collar too long. If
your dog exhibits signs of skin irritation, consult with a veterinarian. Once
your dog’s skin returns to a normal condition, continue to use the collar
and check your dog’s neck each time you use the unit.
FCC Warning
This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This is a sensitive radio device. Any unauthorized changes or modifications
to this device that are not expressly approved by Dogtra Co. will void the
devices warranty, and might void user’s authority to operate the equipment.
So don’t do it please.
Radio Frequency Radiation Exposure
This device is a mobile transmitter and receiver that uses an external antenna
to send and receive low levels of radio frequency (RF) energy for data
communications. The device emits RF energy below the published limits
when operating in its maximum output power mode and when used with
Dogtra Co. authorized accessories. To comply with RF exposure compliance
requirements, the device should be installed and operated with a minimum
of 0.2m between the device and your body. The device should not be used in
other configurations.
This device must not be co-located or operated in conjunction with any other
transmitter or antenna.
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WARRANTY AND REPAIR INFORMATION
2-Year Limited Lifetime Warranty
Dogtra Company provides the original purchaser with a 2-YEAR WARRANTY for the
175NCP, 180NCP, 200NCP Gold/C Series, 210NCP Series, 280NCP/C Series, 300M
Series, 1400NCP Series, 1500NCP Series, 1600NCP Series, 1700NCP Series, 1800NC
Series, 1900NCP/S Series, 2000T&B Series, 2200NCP Series, 2300NCP Series, 2500T&B
Series, 3500NCP Series, SureStim Series, ARC, Combo, EDGE RT and the Pathfinder. The
warranty begins from the date of purchase. For the first two years, coverage is for both
Parts and Labor on warranty repair services.
Accessories such as chargers, splitter cables, antennas, straps, and batteries are
covered for the first year only. After the first two years, the Limited Lifetime Warranty
covers Parts only and does not cover Labor Fees and Accessories. All Shipping fees
incurred, the cost of Accessories after the first year, and Labor fees associated with out
of warranty repair work, are the customer’s responsibility. Labor fees will be variable
depending on the extent of the work required. The Limited Lifetime Warranty expires
5 years after a model is discontinued from production by Dogtra.
To Qualify for the Dogtra Warranty
All products must be registered and/or a proof of purchase is required to initiate
repair work under warranty. To register your Dogtra product, log onto our website
at www.dogtra.com, click on the warranty registration link, and fill out the required
information. Registration must be completed within 30 days of purchase. If you do
not have access to a computer, you can call our toll free number at 1-888-811-9111,
and one of our customer service representatives will register the product for you. If
you were unable to register your product within 30 days of purchase, we will accept
all products for repair with a proof of purchase. We strongly recommend keeping
the original receipt. If your product is not registered and a proof of purchase is not
available at the time of service, Dogtra will estimate the age of the unit by the serial
number. Serial number estimates can differ from the actual purchase date. A serial
number estimate is the only method of determining an approximate date of purchase
without product registration or a proof of purchase.
Not Covered Under Warranty
Dogtra DOES NOT offer warranty for products that have been bought secondhand or
as a resold product.
Dogtra DOES NOT replace defective units or provide refunds for products purchased
from us after 30 days from the date of purchase.
Dogtra DOES NOT cover the cost of shipping outside of the Continental United States.
Issues of replacement and refunds on units purchased less than 30 days from an
authorized dealer must be addressed to the dealer directly. If the products purchased
from an authorized dealer are after 30 days from the date of purchase, please send the
units to Dogtra for service and repair.
Dogtra DOES NOT cover the cost of repairs and replacements due to misuse by the
owner or dog, improper maintenance, and/or lost units. Any water damage on the
Water Resistant Transmitters of the 175NCP, 180NCP, 200NCP Series, 1400NCP Series,
1500NCP Series, and iQ Pet Series, and the Water Resistant Receivers of the RRS, RRD,
and RR Deluxe, will not be covered. All replacement costs for either the transmitter or
receiver will be the owner’s responsibility.
The warranty is void if the unit has been altered or an unauthorized person has
damaged the unit while attempting repair work. Battery replacement by the customer
during the first year of the 2-year Limited Lifetime Warranty is not recommended.
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If the customer chooses to replace the batteries, any damage to the unit during the
change-out by the owner will void the warranty.
The removal of serial numbers from any Dogtra products will void the warranty.
Dogtra reserves the right to retain and discard any parts or accessories that have been
found damaged upon replacement and repair.
Procedure for Repair Work
If the unit is malfunctioning, please refer to the “Troubleshooting Guide” in the
Owner’s Manual and call customer service at 1-888-811-9111, for technical support,
before sending it to Dogtra for Service.
The cost of shipping products under warranty back to Dogtra is the customer’s
responsibility. Dogtra is not responsible for units damaged or lost in transition to
Dogtra. Dogtra is not responsible for loss of training time or inconvenience while
the unit is in for repair work. Dogtra does not provide loaner units or any form of
compensation during the repair period.
A copy of the sales receipt showing the purchase date may be required before
warranty work is initiated.
Please include a brief explanation outlining the problem and include your name,
address, city/state/zip code, daytime phone number, evening phone number, and
email address. Or you can visit our website at www.dogtra.com for a service request
form. If the repair costs are not covered under warranty, we will call you for payment
information and authorization. For any questions concerning your Dogtra products,
call us toll free at 1-888-811-9111, M-F 8:30AM - 4:00PM, Pacific Standard Time, or
email us at [email protected] for specific repair inquiries.
Send repair units to :
Dogtra Company / Repairs
22912 Lockness Avenue,
Torrance, CA 90501
U.S.A.
The diagrams and representations in the manual may differ slightly from the
actual product depending on the model type.
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