cameo electric shower - E

cameo electric shower - E
CAMEO ELECTRIC SHOWER
Fitting Instructions and User Guide
1
INTRODUCTION
Thank you for purchasing a Heatrae Sadia Cameo. The Cameo electric
shower is manufactured to the highest standards and has been designed to
meet all the latest relevant safety specifications.
This Cameo electric shower must be installed (sections 3.0-5.0),
commissioned (section 5.0) and maintained (section 6.0) by a competent
person. Please read and understand these instructions prior to installing
your Cameo electric shower. Particular attention should be paid to the
section headed IMPORTANT INFORMATION (section 2.0). Following
installation and commissioning the operation of the heater should be
explained to the user (section 6.0) and these instructions left with them for
future reference.
This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning the use of the appliance by a person responsible for their
safety. Childern should be supervised to ensure that they do not play with
the appliance.
PACK CONTENTS
Heater.
Fixing screws and plugs.
Installation and user instructions.
Handset and riser rail kit.
2
1.0 TECHNICAL SPECIFICATION
1.2 1.1 CONNECTIONS
Inlet connection -15mm ext. diameter (copper or push fit stem elbow)
Water entry point - bottom and rear
Cable entry point - bottom and rear
1.4 DIMENSIONS
Height - 235mm
Width - 151mm
Depth - 85mm
1.5 STANDARDS AND APPROVALS
Complies with the requirement of EN 60335-2-35.
British Electrotechnical Approvals Board (BEAB) approved.
Complies with European Community Directives (CE).
Complies with uk water regulations, kiwa approved.
ELECTRICAL
Nominal Power Rating
Model
240v
230v
7.2kW
30 amp
6.6kW
28.75 amp
7.2kW
1.3 MATERIALS
Backplate, cover and control knob- ABS
Element(s) - Copper sheathed rod type.
red
red
red
red
Pressure
switches
black
Cut
Out
Inner
container
7.2kW
Neon
red
green/yellow
Terminal
block
Figure 1 Wiring diagram
N
L
3
2.0IMPORTANT INFORMATION
2.1 2.2 Your shower is designed and tested to the very highest standards and complies fully with all of the relevant British and European standards for safety and reliability. The shower is manufactured in an ISO 9001: 2000 -registered factory - your assurance of a quality product.
To ensure correct use and maintenance of the shower, please read and adhere to the following warnings and guidelines.
2.3
2.4 2.5 FOR INSTALLERS
Do not attempt any of the electrical or plumbing work necessary to install this product unless you have good practical experience and a competent understanding of the IEE Wiring Regulations and Water Regulations.
WARNING: THIS APPLIANCE MUST BE EARTHED.
The installation must be carried out in accordance with the relevant requirements of: • The appropriate Building Regulations either The Building
Regulations, The Building Regulations (Scotland) or Building Regulations (Northern Ireland).
• The Water Fittings Regulations or Water Byelaws in Scotland.
Before removing the front cover always ensure your shower heater is isolated from the electrical mains.
This product is splash proof and is approved for use in shower
cubicles and over baths. However, do not install the Shower heater in a position where the handset, in its normally-parked position, will consistently direct the spray over it.
2.6 2.7 2.8 2.9 2.10 4
FOR USERS
If water emerges from anywhere other than the spray head outlets, do not use your shower, TURN OFF ELECTRICITY & WATER and refer to the Fault Finding section.
IT IS IMPORTANT TO CLEAN THE SPRAY PLATE OR SPRAY ASSEMBLY REGULARLY, particularly in hard water areas,
where this may be necessary as often as once a week. Failure to do so will affect the performance of the shower and in extreme cases may cause the pressure relief device (PRD) to operate - see Fig. 2 and Fault Finding (p17).
Refer to the user instructions in handset kit for maintenance.
The shower heater outlet, hose and handset act as a vent.
They must not be blocked, obstructed, or have connected to
them any fitting not approved by the manufacturers. The use of unapproved accessories may affect the performance and safety of the unit.
2.11 2.12 2.13 2.14 2.15 2.16 WARNING! DO NOT USE the shower if the HOSE IS
DAMAGED in any way; for instance if the outer covering has parted to reveal the inner tube.
A damaged hose can suddenly restrict the flow and result in extremely hot water being emitted from the showerhead.
A damaged hose could completely block the outlet of the shower; the resulting increase in pressure could burst a weakened or damaged hose.
Do not install the shower in a situation where the water in it could freeze. Any damage caused by freezing will not be covered by the guarantee.
WARNING. If you suspect the shower of being frozen, DO NOT SWITCH ON. If you have switched on, SWITCH OFF IMMEDIATELY. Refer to Fault Finding (p16).
Do not leave the infirm, disabled users, or young children unattended in the shower.
Before stepping into the shower, always test the temperature of the spray with your hand.
Switch off at the isolating switch after showering.
As with all electrical appliances, it is advisable to have your shower and installation checked at least every two years by a competent electrician, to ensure that there is no deterioration due to age and usage.
Thermal
cut-out
Neon
Pressure switch
Rating label
Front
cover
Flow control valve
To close: turn
anticlockwise
Terminal block
Inner
container
Outlet spout
Figure 2 Internal components
Cable clamp
Pressure relief device (PRD)
5
6
3.0 SITING AND PLUMBING
305mm (12”)
610mm (24”)
Spend some time planning exactly where to site the shower heater and riser rail. Bear in mind the height of people who will be using it.
THINGS YOU MUST DO
Check that the water pressure to the shower is adequate. If in doubt, consult a competent plumber.
Maximum 0.7MPa (7bar - 100 psi)
Minimum 0.1MPa (1bar - 14.5psi)
The use of other services connected to the water pipe supplying
the shower heater may cause the water pressure to drop below the minimum. Therefore this should be taken into account.
The following conversions may Highest position
be useful:
1 bar = 14.5 lbf/in² = 33.3 ft Riser rail
head of water.
1 lbf/in² = 2.3 ft head.
Electric shower heaters are
normally plumbed into the mains water (except for special
low pressure versions).
However, the shower heater
may be fed from a storage tank
where there is a sufficient head Lowest position
of water, i.e. over 10m.
Mount the shower heater on a
Hose - retaining ring
flat vertical wall with the outlet, to which the hose is connected, pointing downwards.
DO NOT place the shower heater where it will be in the
direct spray from a normally-
parked handset.
Lowest positon
handset position
Allow room around the shower heater for removal of the front cover - see Fig. 7&8.
Position the riser rail close to Bath/Shower tray
the heater, not necessarily on
Figure 3 Siting of riser rail and heater
the same wall (but bear in mind paragraph 3.5) so that in the
25mm minimum
3.1
3.2 3.3 3.4
3.5 3.6 3.7 highest parked position, the handset is not more than 610mm above the bottom of the heater and in its lowest position it is no lower than 305mm -see Fig. 3.
3.8 If the handset can reach to within 25mm (1”) of the spillover level of the bath, shower tray, wash basin, WC or bidet, then to prevent the possibility of back-siphonage of used water (Water Regulations Guide G15.14/R15.14) you must either:
1. Install a hose-restraining ring - see Fig. 3.
2. Fit a double-check valve in the pipe work to the shower.
3.9 Decide from which direction your inlet pipe will enter the shower
heater. There is a choice of entry from bottom or rear - see Fig. 12.
It is advised to use rear entry when possible, as this gives a neater installation.
3.10 Ensure there are no services such as gas, water pipes, electrical or telephone cables beneath the surface of the wall before drilling.
Special hand-held testers are available from hardware stores.
3.11 The water connection to the shower heater should be made using standard 15mm outside diameter copper tube or a push fit stem
elbow. The ends of the pipe should be cut square and be free from internal and external burrs and deep scratches.
3.12 Cut all necessary pipe work to length with a pipe cutter and not a hacksaw, to minimise swarf - see Fig. 4.
3.13 A Water Regulations Advisory
Service listed servicing valve should
be fitted in the water supply pipe to
the shower. This is to allow the shower heater to be serviced without
turning off the water supply to other appliances.
3.14 DO NOT use plumber’s paste on any
Figure 4 Cutting pipes
joints as this may damage the
shower.
3.15 DO NOT use a blow-torch or other form of heat close to the shower heater as this may damage the non-
metallic parts.
3.16 DO NOT use excessive force, but do ensure adequate support, when making connections.
3.17 Before making the final water connections to the shower heater,
the pipe-work MUST BE FLUSHED Figure 5 Flushing the pipework
THOROUGHLY to remove brick dust, swarf etc. which could severely 7
damage the shower itself - see Fig. 5.
4.0ELECTRICAL INSTALLATION
4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 8
WARNING
This appliance must be earthed.
The installation, supply cable and circuit protection must conform to BS7671 ‘Requirements for electrical installations’ (IEE Wiring Regulations).
The following notes are for guidance only:
The shower heater must only be connected to a 230/240V ac supply.
Before making any electrical connections within the installation,
make sure that no terminal is live. If in doubt,SWITCH OFF the whole installation at the consumer unit or switch fuse (where fitted).
The shower heater must be Double pole isolating switch:
pull cord or wall mounted in accordance
connected to its own with IEE regulations
independent electrical circuit.
It MUST NOT be connected to a ring main, spur, socket
outlet, or lighting circuit,
otherwise the circuit will overload - see Fig. 6.
RCD (can be part of the
Check that your consumer
consumer unit)
unit (main fuse box):
Shower unit
(use rear entry when it is
1. has a main switch rating possible)
of 80A or above and
80A or 100A main switch
2. has a spare fuse way which
will take the fuse/mcb you Meter
need to fit - see Fig. 6. If so, you can wire the shower Meter ‘tails’
Consumer unit
direct to the spare fuse of your consumer unit - see Figure 6 Schematic of typicalelectrical layout
Fig. 6.
Note that not all consumer units accept a 35/40/45A sized fuse.
If point 4.6, 1 and 2 are not achievable, the installation is not
straightforward, since it could involve installing a new consumer unit to serve the whole house or just the shower. You will need to call in your Regional Electricity Company to check the circuit and make the connections to the meter or service connector block.
They will also check the earth bonding of items in the bathroom.
All exposed metallic parts in the bathroom must be bonded
together using cable of at least 4mm² CSA (cross sectional area). These parts include metal baths, radiators, water pipes (including the feed to the shower), taps and waste fittings.
4.9 For all installation arrangements work back from the shower to the consumer unit. Before making the final connections, check the circuit for continuity and insulation resistance.
4.10 It is recommended that a residual current device (rcd), formerly known as an earth leakage circuit breaker (elcb), with a tripping current of 30mA, is incorporated in the circuit. This removes the need to check your earth loop impedance.
4.11 A double-pole isolating switch rated at 30A or greater, with a
contact separation of at least 3mm in each pole, must be incorpo
rated in the circuit. This must have a mechanical indicator showing
when the contacts are open. An indicator lamp alone is not sufficient. It is recommended that only cord operated switches are fitted
in bathrooms. The switch must be located so that the body is more than 2.25m above the inside of the bottom of the bath or shower tray and more than 600mm outside the showering area. It should be readily accessible (you should switch off the shower at the isolating switch after showering).
4.12 Choosing cable and fuse sizes
The nominal current of your shower is 30A at 240V - see 1.2. The current rating of your cable must be at least that of the shower itself.
Use Table 1 to choose a fuse or mcb. DO NOT use rewirable fuses.
If the cable is to be:
1. bunched with others
2. in an ambient of above 30°C
3. in an insulating wall or within thermal insulation, e.g. loft
insulation
IF IN DOUBT ALWAYS SEEK ADVICE FROM A COMPETENT ELECTRICIAN.
TABLE 1
4mm² cable
6mm² cable
(Values are in
Clipped
Enclosed in
Enclosed in
Clipped
Enclosed in
Enclosed in
Amperes)
direct ¹
trunking ²
insulating wall ³
direct ¹
trunking ²
insulating wall ³
Cable rating
36
30
46
38
32
Use 6mm²
Fuse rating
30
30
30
30
30
Use 6mm²
Use 6mm²
Use 6mm²
MCB rating
32
32
32
32
1. Clipped direct means cable clipped onto wall without a covering, or embedded directly in masonry
concrete or plaster etc.
2. Enclosed in trunking means cable is on its own in a plastic or metal conduit fixed to the wall or ceiling.
3. Enclose in insulating wall, where cable is enclosed in a plastic or metal conduit within a thermally
insulated wall where heat can only escape through the insulating material.
9
5.0 CONNECTING TO SERVICES
5.1 5.2 PREPARATION
Remove the fixing screw which holds the front cover onto the backplate of the shower heater. Carefully remove the cover.
The control knob is an integral part of the cover - do not attempt to remove it see Fig. 7.
Figure 7 Removing Cover
The unit must be mounted on a flat surface, which covers the full
width and length of the backplate. It is important that the wall surface is flat otherwise difficulty may be encountered when fitting the cover.
DO NOT fit the shower to the wall and tile up to the case. It must be fitted on to a finished flat and even wall surface.This allows removal for servicing.
You should leave at least 130mm around the shower heater for fitting the front cover in place and for fitting the cover-fixing screws - see Fig. 8.
130mm
5.3 5.4 5.5 Figure 8 Positioning shower
10
130mm
CABLE ENTRY
Cable entry can be from the rear (preferred see fig. 9) or
from the bottom. The backplate has cut out positions to suit 2 sizes of cable. When opting for bottom entry make cut out to suit cable before fitting backplate to the wall - see Fig. 10.
PIPE ENTRY
Plumbing entry can be from the rear (preferred) see
Fig. 9 or from the bottom. The backplate has a cut out position to suit 15mm pipe. Figure 9 Unit layout - Dimensions (mm)
When opting for bottom entry make cut out before fitting backplate to the wall - see Fig 11.
Fix the shower heater loosely to the wall. The wallplugs provided are suitable for most brick walls (use a 6.5mm diameter masonry drill), but if your wall is plasterboard or soft building block, you should use special wallplugs and an appropriate drill, obtainable from most hardware stores.
74
196.5
235
151
Inlet water
connection
Terminal
Block
19.5
5.6 5.7 5.8 Cable
Clamp
29
86
Rear entry access
area for electricity
and inlet water
supply
Make cut-out
using sharp
knife
Flexible
cord
Fixed
wire
4mm2 cable
Figure 10 Cable cut-out
Figure 11 Plumbing cut-out
Make cut-out
using sharp knife
11
PLUMBING
5.9 Decide where to connect to the water mains for your feed to the shower. Ensure that the pipe you have selected is not a gas pipe
(they can look similar) or a hot water pipe or from a cold water
storage tank (unless you have sufficient head - see point 3.2 & 3.3).
5.10 Cut the necessary pipe work to length, assemble and offer up to
the installation before making any soldered joints. Ensure that the pipe is the correct length, as shortening it can be difficult once joints have been made.
5.11 Carry out any cutting with pipe cutters to minimise swarf.
5.12 Remember to incorporate a servicing valve and, if required, a double check valve - see point 3.8 & 3.13.
5.13 Locate your stop cock and turn off the water supply. Check that the pipe you intend tapping into no longer carries water by opening a tap that the pipe supplies.
5.14 Make your connection to the pipe. If it is on a low-lying
loop there may be some water left in the pipe, so be
35mm
prepared for some flow of
water. Make all joints except that to the shower heater before flushing.
5.15 It is essential to flush the Rear entry
Copper compression fitting
Bottom entry
pipe in order to clear shown - push fit stem
elbow can be used.
debris, particles or solder
Figure 12 Pipe connection
and swarf prior to connecting to the shower - see Fig. 5. 5.16 Turn the water off after flushing, either at the stop cock or by using your servicing valve.
5.17 Connect the cold water supply pipe to the
inlet of the shower, this is a push fit connection - see Fig. 12.
5.18 Fit top and bottom screws and secure the Close
backplate to the wall ensuring that it is level.
5.19 Close the shower flow control valve by turning the gear fully anticlockwise.
5.20
Turn the sevicing stop valve on slowly and check for leaks in all pipework and rectify as necessary.
5.21 Turn off the servicing valve.
Figure 13 Valve closed
12
FITTING THE HOSE
5.22 Secure one end of the hose to
the handset and screw the other
end of the hose to the shower heater outlet. Ensure that the black sealing washers are fitted.
Sealing washer
Handset
Hose
ELECTRICS
5.23 Design your system as outlined Figure 15 fitting the hose
on pages 6 to 10. Lay the cable in your chosen route, ensuring that you have ample length.
5.24 Leave the connection to the consumer unit or switch-fuse until last.
5.25 Remember, when working on
red or brown to 'L'
electrical components, ensure green & yellow to
they are not switched on blue or black to 'N'
electrically. If in any doubt,switch Cable clamp
off at your main switch at the fuse board or consumer unit.
Figure 16 Electrical connection
5.26 The cable entry should have
been decided before fitting the backplate - see point 5.6.
5.27 Remove the screws and clamping bar from the cable clamp - see Fig.16.
5.28 Feed the cable in the backplate (unscrew backplate for easy feeding if necessary).
5.29 Strip the outer sheath of the cable to a point about 5mm above the clamp, thus ensuring that the cable is clamped across its outer sheath.
5.30 Strip the insulation from the cores and make connections - see Fig. 16.
5.31 Make sure that all the terminal block screws are tightened FIRMLY.
5.32 Refit the clamp bar (for a 10mm² cable, the clamp bar is not required). If cable enters from the rear DO NOT use the cable clamp.
FITTING THE COVER
5.33 The hose must be fitted - see point 5.22.
5.34 Check that the flow control valve is fully closed by turning the gear fully anticlockwise - see point 5.19.
13
5.35 Turn control knob in the cover until the indicator is between ‘START’ and ‘STOP’.
5.36 Place the cover onto the backplate.
5.37 Secure the cover to backplate using screws provided.
COMMISSIONING
NOTE: The first operation of the shower is intended to ensure the heater unit contains water before the unit is switched on.
5.38 Secure the handset on the riser rail, in a position where it can spray safely.
5.39 Before turning on the electricity and mains water to the shower, ensure the control knob is turned fully clockwise.
5.40 Turn on the main water supply at the servicing stop valve and slowly turn the control knob anticlockwise (it will take approximately 30 seconds for a smooth flow of water to be obtained whilst any air is being dispersed from the shower).
5.41 Stop the water flow by rotating the control knob clockwise.
5.42 Turn on the electrical supply at the isolating switch.
5.43 Rotate the control knob half a turn anticlockwise. After approximately 15 seconds, the water will start to heat.
5.44 To obtain warmer water turn the control knob clockwise and for cooler water turn anticlockwise.
5.45 Shut off the shower by turning the control knob clockwise. The unit is now ready to use.
14
6.0 USER INFORMATION
6.1 To turn on and set temperature:
1. Turn on your isolating switch.
2. Turn water control knob anticlockwise to allow water to flow until “power on” neon illuminates; the shower is then heating.
WARMER - DECREASE FLOW - TURN KNOB CLOCKWISE.
COOLER - INCREASE FLOW - TURN KNOB ANTICLOCKWISE.
Make adjustments carefully. Give the shower a few seconds after
each adjustment to stabilise, then check the temperature by hand before stepping into the shower.
A cold shower can be obtained simply by leaving your isolating switch off and operating the water control knob.
6.2 To turn off:
1. Turn the water control knob fully clockwise.
2. Turn off your isolating switch.
6.3 Power light
ON when water flow activates pressure switch (when heating).
Please note that this shower is not thermostatic, it will not keep spray temperature constant whatever the change in external influence.
MAINTENANCE
Cleaning the handset, also refer to instructions supplied with handset.
6.4 6.5
6.6 6.7 To obtain the best performance from your shower, the handset must be cleaned regularly, maybe as often as once a week in hard water areas.
This is because the fine outlet holes can become blocked with scale and this will affect the pattern of the spray and cause the heater to perform poorly.
The easiest and most effective method of cleaning your handset, regardless of which type you have with your shower, is to soak it in a proprietary descalant. For best results the handset should be left to soak overnight.
The handset with rubber spray outlets can be cleaned by simply rubbing one’s hand over them firmly to dislodge the scale.
INSPECTION
6.8 We recommend that in the interests of safety the shower and its
electrical installation is checked by a qualified electrician at least every two years.
15
FAULT FINDING
In the unlikely event of a problem consult the trouble shooting
chart below. For your particular system follow the suggested
remedies in the order given. If you are unable to remedy the
problem CONTACT YOUR INSTALLER IN THE FIRST INSTANCE. Do not attempt any electrical or plumbing work unless you are competent to do so.
SYMPTOM
POSSIBLE CAUSE
1. No flow or not A. Water control knob is
turned fully
enough flow.
clockwise
B. Water turned off at
mains or servicing
valve
C. SHOWER HEATER
SUSPECTED OF
BEING FROZEN
D. There may be an
outlet blockage
E. Filter blocked
2. Flow adequate A. Electrical power to
but water too
the shower heater
cold
is off
B. Water flow too high
16
REMEDY
Turn water control knob anticlockwise
Ensure water is fully turned on at the mains and at
servicing valve in circuit
if so, DO NOT USE
1. Switch off immediately at isolating switch
2. Turn water off at servicing valve (if fitted) or at stop
cock
3. Contact our Service Department
Disconnect handset from hose and run the shower
1. If water flows then handset is blocked with scale or
debris. Remember that disturbances to plumbing
elsewhere in your house, or in the street, can dislodge
debris which can find its way to the shower. Clean the
handset and spray rings/plate thoroughly
2. If the water does not flow, remove hose from the
shower outlet
2a. If the water flows then the hose is blocked. This could
be due to damage, severe kinking or even an
obstruction. Renew the hose
2b. If the water does not flow, there is a blockage in the
plumbing to the shower, or the shower itself. Contact
our Service Department if the shower is considered to
be the problem
3. Clean filter in unit: isolate power and water to shower
remove the front cover, remove the two screws which
hold the filter in place. Pull the black filter out and clean.
Replace filter and fixing screws, replace cover and
switch power and water on.
Ensure that the electrics to the shower are switched on
and the neon is lit
Reduce the flow by turning the water control knob
clockwise slowly. NOTE: If the knob is turned too far
clockwise, the safety pressure switch inside the shower
will turn off the heating elements. This is apparent when
the indicator light on the shower goes out. If this happens,
turn the knob anti-clockwise until the light comes on
SYMPTOM
3. Water too hot
POSSIBLE CAUSE
A. Water flow too
low
B. Spray plate
blocked with scale
or debris
C. Filter blocked
4. Temperature
A. Pressure switch is
varies while
operating,
showering,
normally making a
cycling
"click" as it does so
hot/cold
B. Input pressure is
below 1.0 bar
(14.5psi); flow is
not stable
5. "Power on"
A. Cartridge fuse or
indicator not lit.
miniture circuit
Isolating switch
breaker (mcb) has
"ON" but its
operated in your
neon not lit
fusebox (or
consumer unit) or
switch fuse
B. Residual current
device (rcd) or
(earth leakage
circuit breaker)
has operated
6. Water emerges PRD has operated
from bottom of
the unit
REMEDY
Increase the flow by turning the water control
Knob anticlockwise
Clean the handset spray plate
Clean filter in unit
Water pressure/flow issue
Ensure that your stop cock and servicing
valve are opened fully
Switch off shower and isolating switch.
Turn power of to consumer unit.
Renew fuse, reset the mcb. Turn power on to
consumer unit. If they operate a second time, contact
a qualified electrician
Follow the same procedure as above. If this
has happened with a "split load" consumer
unit on initial installation, check that the
neutral core of the shower feed cable is
connected to the "protected" neutral bar of the unit
1. Switch off immediately at isolating switch
2. Isolate water supply to shower unit
3. Contact Heatrae Sadia Service Department
17
7.0 SPARE PARTS
The
comprehensive list of spare parts is available for your Heatraefollowing
Sadia shower. Please refer to the rating label on the side of your
heater before ordering to ensure the correct spare part is obtained.
DO NOT REPLACE WITH PARTS NOT RECOMENDED BY HEATRAE
SADIA, AS THIS WILL INVALIDATE YOUR GUARANTEE AND MAY RENDER THE INSTALLATION DANGEROUS.
DESCRIPTION
CODE NO.
1. Heat Exchanger Assembly 7.2kW.................................95 608 004
2. Cut-out - 7.2kW.............................................................95 612 030
3. Valve/Pressure switch Assembly - 7.2kW.....................95 605 059
4. Knob..............................................................................95 605 054
5. Cover.............................................................................95 607 097
6. Neon Assembly.............................................................95 615 057
7. Micro switch..................................................................95 613 003
8. Filter..............................................................................95 607 107
9. Pressure Relief Device..................................................95 607 108
10. Riser rail kit.................................................................95 607 098
11. Handset & Hose..........................................................95 607 099
6
7
2
3
1
8
5
9
10
11
18
4
Guarantee & Service Policy
This product is guaranteed against faulty materials and manufacture for a period of two years from the date of purchase provided that:
1
2
3
4
The unit has been installed in accordance with the Installation and
User Instructions and all relevant Codes of Practice and
Regulations in force at the time of Installation, and that all
necessary controls and safety valves have been fitted correctly.
Any valves and controls are of the Heatrae Sadia recommended type and specification.
The unit has not been modified or tampered with in any way, and has been regularly maintained as detailed in the Installation and User Instructions.
The unit has been used only for heating potable water.
The unit is not guaranteed against damage by frost, and the inner container with integral heating element is not guaranteed against excessive scale build-up.
This guarantee in no way affects the statutory rights of the consumer.
The policy of Heatae Sadia is one of continuous product development and, as such, we reserve the right to change specifications without notice.
Due to continuous improvement and updating, specifications may be altered without prior notice.
Environmental Information
Heatae Sadia products are manufactured from many recyclable materials.
At the end of their useful life they should be disposed of at a Local Authority Recycling Centre in order to realise the full environmental benefits.
19
Spares Stockists
Electric Water Heating Co.
2 Horsecroft Place, Pinnacles
Harlow, Essex, CM19 5BT
Tel: 0845 0553811
E-Mail: sales@ewh.co.uk
SPD
Units 9 & 10 Hexagon Business Centre
Springfield Road, Hayes
Middlesex, UB40 0TY
Tel: 020 8606 3567
Parts Center
Tel: 0845 270 9801
www.partscenter.co.uk
Newey & Eyre
Specialist Products Division
Please contact your local branch
UK Spares Ltd.
Tower Lane, Warmley
Bristol, BS30 8XT
Tel: 0117 961 6670
William Wilson Ltd.
Unit 3A, 780 South Street
Whiteinch, Glasgow, G14 OSY
Tel: 0141 434 1530
Heatrae Sadia Heating
Hurricane Way, Norwich, NR6 6EA
www.heatraesadia.com
© 2008
20
Switchboard:
Sales:
Sales Fax:
Service:
Service Fax:
Service Email:
01603 420100
08700 603262
08700 600403
08701 600125
08701 600181
heatraesadiaservice@
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36006024 issue 1
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