Final user Guide O1
www.bigtv.co.in
Call us on 022-3033 8888
1800-200-9001 (toll-free)
or SMS BIGTV to 55454.
User Guide
Reliance BIG TV Limited, Business Headquarters,
4th Floor, Dhirubhai Ambani Knowledge City,
Navi Mumbai 400 710, Maharashtra.
Welcome!
Imagine a world where all your entertainment needs are available at the
click of a remote. Where every murmur is as easily audible as every gunshot.
Where every colour comes to you as clearly as it was meant to. Yes, imagine
a world where you are in control once again.
Welcome to the world of BIG TV!
A world where you can get More Channel Choice, Pure Digital Experience,
a user-friendly Electronic Program Guide, Cinema, Multi-Channel Preview
window-select and so much more. Yes, we’ve really outdone ourselves this time!
We’ve simplified all of this for you in this User Guide. Reason enough for you to
get started with your new BIG TV! And all the more reason for you to enjoy this
experience to the fullest!
So sit back, relax and enjoy the ride! It’s going to be incredible!
CONTENTS
Overview
1
Customer Premise Equipment
All about your BIG TV Remote
3
Set-Top-Box
•
Model 1
5
•
Model 2
7
Smart Card
9
Dish and LNB
10
Do’s and Don’ts
11
Features and Functions
Starting Up
12
Home
14
Mini Guide
15
Easy Program Guide
18
Select
23
Cinema
25
Interactive
27
Search
28
Settings
30
•
Favourite Lists
31
•
Parental Control
33
•
Reminder
35
•
TV Display
37
•
Set-Top-Box
38
Services
40
Frequently Asked Questions
41
Trouble Shooting
45
Notes
46
OVERVIEW
Pure Digital Experience
Set Your Favourite
Discover the amazing experience of DVD like video and audio. Now, hear and
Like a program? Put it on your Favourites list! Create Favourite lists for your
see like never before.
entire family with personalised names.
Over 200 Channels
Reminder
Now, discover the magic of MPEG-4 – a cutting edge technology that enhances
Never miss out on your favourite shows again. Now set reminders for your most
video quality & gives you more channels. This means double the entertainment.
loved programs on any channel.
Now, you can enjoy over 200 channels across genres such as Entertainment,
News, Sports, Education, Travel, Kids, Spiritual, Financial, Lifestyle and much
Search
more covering more than 9 Indian languages.
Looking for something? Use BIG TV smart search based on various criteria
and keywords.
32 Cinema Halls
BIG TV introduces BIG cinema, multiple exclusive cinema channels. It’s like having
Parental Control
your personal multiplex at home on your television. Now, get the best of Hollywood,
Make sure your child is not exposed to any undesirable content.
Bollywood & Regional movies at your fingertips & just pay as you order.
With BIG TV Parental Lock rest assured that your child’s TV viewing experience
is safe & happy.
Quick Channel Select
Discover the future of channel surfing with Select on your BIG TV. Now, view top
Mini Guide
12 channels (maximum of 12 channels) of a specific category (e.g. News, Movies,
No need to leave your Favourite/Current program to know what’s going on other
etc.) on a single screen to ease your selection.
channels. The Mini Guide gives you all the information you need on the currently
selected program and allows you to browse information for the next program on
BIG Interactive
the same channel.
Get interactive with Games, News, Sports and many more interactive applications.
My Top Ten List
All on your BIG TV!
Get your top ten channels in the blink of an eye with My Top Ten List feature.
Easy Program Guide
This list gets created automatically based on the channels you view frequently.
Find your way easily around the user-friendly program guide. Navigate easily
across the wide gamut of channels & get program information up to 7 days.
1
2
CUSTOMER PREMISE EQUIPMENT
All about your BIG TV Remote
BIG: To access your
account information, customer help,
watch what’s new on BIG TV and more.
Mute: To turn the sound on/off.
Live TV: Exit to Live TV.
Back: To return to the previous menu.
Vol (+/-): To adjust the volume level.
Power: To switch into “standby”
or “power on” mode.
Cinema: To access Cinema.
Interactive: To access
interactive applications.
Info: To display information
of the current channel.
Ch ( / ): To change channels.
Guide: To watch program information.
Select: To get quick interactive channel surfing.
Menu / Home: To enter the main menu.
Up/Down: To navigate up/down.
Left/Right: To navigate left/right
Pre-CH (Recent/Last): To toggle between
the recent and last channel.
OK: To select an item or to
confirm a menu.
Colour keys (Red, Green, Yellow, Blue):
These are Hot keys or context sensitive keys
that can be used as an extended menu.
Numerical keys (0~9):
To select specific channel numbers
and type in characters.
3
4
CUSTOMER PREMISE EQUIPMENT
BIG TV SET-TOP-BOX
Model 1 - Rear Panel
Model 1 - Front Panel
1
2
7
3
4
8
5
6
1
9
2
3
5
10
4
6
7
8
9
1.
Power: To switch the Set-Top-Box (STB) in “standby mode” or in “power on mode”.
1.
Antenna In: Input from Terrestrial Antenna. Connect to Cable Network of Active Antenna.
2.
Menu: To launch or terminate the menu application.
2.
3.
Standby/Power On Indication Light: Turns red while in “standby mode” and turns off
while in the “power on mode”.
Loop Out & RF Out: Terrestrial signal loop out & RF re-modulation out to TV set.
Connect to RF Terminal of TV set.
3.
Component: Component Video (Y/Pb/Pr) Output Connect to component
Video Terminal of TV set.
4.
LNB Input: Digital Satellite signal input from Dish Antenna (LNB) to Tuner.
5.
Video: Composite video output to TV. Connect to composite Video Terminal of TV set.
6.
Audio L & R: Left & Right Audio output. Connect to Audio Terminal of TV set
or Hi-fi Audio system.
7.
USB: Port for USB device.
8.
Loop Out: Loop through output from Digital Tuner.
9.
DC Jack: DC 12V input from Adaptor. Connect Adaptor plug.
4.
Message Indication Light: Turns orange when STB receives a message.
5.
Remote Sensor: Receives the infrared signal from Remote Control Unit.
6.
Arrow Keys: To navigate interface Left/Right & change cursor position.
7.
OK: To activate a highlighted item or go to the next level on hypertext menu or to
confirm the user’s action.
8.
IR Activity Indication Light: Turns green while in the “power on mode”.
Flashes green when receiving data from Remote Control Unit.
9.
Arrow Keys: To navigate interface Up/Down & change cursor position.
10. Smart Card Slot: Open flap and insert a Smart Card fully into the slot.
5
6
CUSTOMER PREMISE EQUIPMENT
BIG TV SET-TOP-BOX
Model 2 - Front Panel
Model 2 - Rear Panel
9
1.
LNB INPUT (SAT IN): Digital Satellite signal input from Dish Antenna (LNB)
to Tuner.
2.
RF OUT: RF re-modulation out to TV set. Connect to RF Terminal of TV set.
3.
COMPONENT: Component Video (Y/Pb/Pr) Output Connect
to Component Video Terminal of TV set.
Channel (Ch+): To display next channel on list.
4.
USB: Port for USB device.
6.
IR Activity Indication Light: Flashes green when receiving data from
the remote.
5.
L AUDIO R: Left & Right Audio output. Connect to Audio Terminal
of TV set or Hi-fi Audio system.
7.
Message Indication Light: Flashes green when the STB is receiving
6.
VIDEO: Connect to Video Terminal on TV.
7.
SPDIF: Dolby SPDIF output to amplifier.
8.
DC Jack: DC 12V input from Adaptor. Connect to Adaptor Plug.
1.
Power: To switch the STB into “standby mode” or into “power on mode”.
2.
Volume (V-): To decrease the volume.
3.
Volume (V+): To increase the volume.
4.
Channel (Ch-): To display previous channel on list.
5.
a message.
8.
CI Slot for CAM
9.
Smart Card Slot: Insert a Smart Card fully into the slot.
7
8
CUSTOMER PREMISE EQUIPMENT
SMART CARD
DISH
A SMART CARD is a credit card sized
A DISH is a special kind of antenna that
card, which contains information about
receives signal from satellite and redirects
the channels that the customer has
the same to Set-Top-Box to enable viewing
It’s time to
think BIG!
subscribed to.
SMART CARD is to be inserted into a slot
in the Set-Top-Box. When inserted in the
of your channels & other content.
Set-Top-Box, it enables viewing of
the channels chosen by the customer.
Customer Care: 3033 8888 or Toll-free: 1800-200-9001
LNB
Low Noise Block (LNB) down converter is fitted on
20 0509 279000
9
the Dish. It receives the reflected signals from the
Dish, and feeds the signals to the Set-Top-Box.
10
CUSTOMER PREMISE EQUIPMENT
FEATURES & FUNCTIONS
DO’S AND DON’TS
STARTING UP
Safety
STARTING UP involves the following 3 steps:
• Be sure to read the user manual before starting the operation of the
•
Signal Checking
SET-TOP-BOX (STB) unit
•
Channels Scanning
• Do not touch the power cord with wet hands as it may cause an electric shock
•
Results of Scanning
• Never open the cover. It is very dangerous to touch the inside of the STB
The installation module works step by step:
due to the possibility of an electric shock
To navigate back and modify a previous step, use LEFT arrow key
• Place the STB in a well ventilated and no-heat environment
• When the STB is not in prolonged use, make sure that the power cord is pulled out
from the outlet
• Do not use a damaged power cord as it may cause fire or an electric shock
Signal Checking
Precautions
A progress bar indicates the signal strength
• Install the STB horizontally. An uneven installation may cause the STB to be damaged
and quality (signal is strong and without errors).
• Do not put any items on the STB that may overheat it or cause damage
To access scanning, press
• Do not install the STB in places, where:
signal parameters item is also displayed.
. An advanced
it is subject to vibrations
In case of poor or bad signal quality,
it is exposed to direct sunlight
check connections (and try again). Follow
there is humidity
instructions on screen - Advanced Signal
the temperature is too high or too low
Parameters item is available.
there is no ventilation
The “Next step: Channel Scanning” access
• Moving the STB to a hot area from a cold one will cause condensation
• Do not operate the STB for one or two hours until it has dried completely
STARTING UP - Signal Checking
is unavailable. The help text is displayed.
This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual
property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended
for home and other limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering
or disassembly is prohibited.
Note: Even if signal quality is poor or bad, left arrow key
permits to cancel the modifications and close pop-up.
Do not connect the STB through a VCR. Video signals fed through VCRs may be affected by copyright protection
systems and the picture will be distorted on the television.
11
12
FEATURES & FUNCTIONS
HOME
Channel Scanning and Results
On successful Signal Checking, Channel
The HOME (Main Menu) is the entry
Scanning is performed and indicates number
point to your BIG TV services and features.
of channels scanned (dynamic information).
The top right corner of the Home Menu
displays a video of the current viewed channel.
STARTING UP - Channel Scan
HOME Menu
When scanning is performed, the available
Using HOME Menu
channel list and video window is displayed.
•
To navigate use: Ch /Ch
keys or up/down
•
, numerical
press HOME key
arrow keys. This will
•
also update the content in the video window
•
To navigate and select a service,
use Arrow keys
To go to live full screen view, select
•
a Channel and press OK
To go to selected service,
press OK key
STARTING UP - Channel List
13
To access HOME Menu,
14
FEATURES & FUNCTIONS
MINI GUIDE
Using the MINI GUIDE
The MINI GUIDE enhances the Live TV
To display MINI GUIDE on Live TV,
viewing experience with a multitude of
press info (i) key
easy-to-use features. The MINI GUIDE lists
To navigate within display panels,
all available channels and displays information
use LEFT/RIGHT
about the current selected program or allows
arrow keys:
to switch Channel Category List,
browsing information for other programs.
Current or Next Program.
The MINI GUIDE appears automatically over
Live TV while changing channels.
Selecting a Channel
The MINI GUIDE display is divided into 3 panels:
•
•
press UP/DOWN
Center panel displays the channel name
MINI GUIDE
and number
•
•
To navigate channel list,
•
To view selected channel, press OK
OR
Left panel displays the Channel Category List
•
Right panel displays information on current
MINI GUIDE
arrow keys
Enter Channel Number using
Remote Numerical Key Pad
and next program
Channel Category List
A Clock icon is displayed next to the
channel name when a REMINDER is set.
•
To display Channel Category List,
press LEFT arrow key
A Lock icon is displayed next to the channel
name when PARENTAL CONTROL is set.
•
•
To select a Category, press OK
MINI GUIDE now displays the
channels of the selected category
MINI GUIDE - Locked Channel
MINI GUIDE - Channel Category
15
16
FEATURES & FUNCTIONS
EASY PROGRAM GUIDE
Program Information
•
To display the Program Information of
Guide lists all channels available
current / next Program, press
(TV, Music and Cinema) and provides
RIGHT arrow key
•
up-to-date program schedules for 7 days.
To view more information and options,
Browse information for both current and
press OK key
future programs, select programs for
viewing and also set REMINDERS.
MINI GUIDE - Program Information
EASY PROGRAM GUIDE
Set MINI GUIDE Display Duration
GUIDE DISPLAY
The MINI GUIDE appears automatically over Live TV
while changing the channels. The display duration of the
GUIDE DISPLAY is divided in 3 panels:
MINI GUIDE may be set to 3, 5 or 8 seconds.
•
Top right corner displays a Picture In Guide (PIG)
i.e. video of current channel in view
To change the MINI GUIDE duration:
•
Go to Home
> Settings > TV Display >
Banner Duration
•
Left panel displays the Channel List
•
Right panel displays associated channel
program information
•
Select Banner Display Duration (3, 5 or 8 seconds)
•
To confirm, press OK
Note: When opening the Guide section, last channel watched
is displayed in the PIG and the focus is positioned on the name
of this same channel.
17
18
FEATURES & FUNCTIONS
Using the GUIDE
Changing Channels in PIG (Picture In Guide)
•
•
To go to GUIDE, press HOME Key
and select GUIDE
•
of focused channel, press CH / keys
To confirm, press OK
Channel Category List
OR
•
•
From remote, press ‘GUIDE’ key
•
Press OK
while focus
on channel name
To navigate Channel list, press
UP/DOWN
To display Channel Category List,
press LEFT arrow key
Selecting a Channel
•
To update the PIG with current program
arrow keys
•
To Select a Category, press OK key
•
GUIDE now displays channels of
selected category
: A Sub Menu pops up
‘Watch TV’ goes to the current
Live TV channel
EASY PROGRAM GUIDE Channel Category List
Sort by Name displays channel list in
alphabetical order
Sort by Number displays channel list
in numerical order
EASY PROGRAM GUIDE - Sub Menu
Program List Display
•
To display the Program List of a selected
channel, press RIGHT arrow key
while focusing on channel name
Note: Users may sort channels either by name or by channel
number (exclusive choice). By default, channels are sorted
by channel number, the function “sort by name” is available
through the contextual menu. The Picture In Guide (PIG)
does not update while browsing the channel list.
19
20
FEATURES & FUNCTIONS
Program List in GUIDE
CHANNEL LINE-UP
•
To display the Program List of selected
BIG TV CHANNEL LINE-UP starts with channel number
channel, press RIGHT arrow key
100 and is conveniently categorised for easy access.
while focusing on the channel name
Each channel category is assigned a numbering
scheme e.g. Hindi News channels start from channel
Program List Display
number 400, Kids channels from 600 in the
•
CHANNEL LINE-UP.
Top right corner displays a Picture In
Guide (PIG) of current channel in view
•
100 – BIG TV Cinema Channels
Left panel displays the selected channel
200 – Entertainment Hindi
program/event list
•
EASY PROGRAM GUIDE - List
Right panel displays associated channel
program short description
250 – Entertainment English
300 – Movies Hindi
Using the Program List in GUIDE
•
•
•
To navigate program list, press
450 – News English
Selected program name displays
480 – Business
its corresponding short description
500 – Sports
Press OK
550 – Infotainment
: a Sub Menu pops up
select ‘Watch TV’
To set a REMINDER for the selected
program, select REMINDER
EASY PROGRAM GUIDE Date Calendar
400 – News Hindi
UP/DOWN arrow keys
To go to current Live TV program,
•
350 – Movies English
Press RIGHT arrow key
while focusing
on the program name, it will display
600 – Kids
650 – Spiritual
700 – Music
800 – Regional
7 days calendar. Select a date to view
program schedule for that day
21
22
FEATURES & FUNCTIONS
SELECT
SELECT is an interactive Mosaic window display of
Using SELECT
12 Live TV channels on a single screen. Now, view the
most popular channels by category all-on-one screen
and then decide what to watch. SELECT Categories
viz: Entertainment, Movies, Hindi News & Business,
• To access SELECT, go to Home Menu
> SELECT
• To Confirm, press OK key
OR
English News & Business, Sports, Infotainment & Kids
and Music.
• Press ‘SELECT’ key
from remote
Selecting a Channel
• To navigate channel, press
UP/DOWN/LEFT/RIGHT arrow keys
•
12 LIVE TV channels are displayed
per screen
•
(audio plays for the channel in focus)
•
23
Selecting a Category
SELECT
• To view the previous/next channel category,
Short description of current program
press LEFT/RIGHT
of focused channel is displayed at the
on either extreme left channel or right channel
bottom left of screen
on screen)
For a Locked Channel, the Locked
Channel Still Picture is displayed
SELECT
full screen, press OK key
Each Mosaic window plays real audio/
video of the corresponding channel
•
• To view selected Live TV channel in
arrow keys (while focusing
• SELECT now displays 12 channels of
selected category
24
FEATURES & FUNCTIONS
CINEMA Via Guide
•
CINEMA
BIG TV CINEMA Channels are displayed
as channels in the GUIDE
•
BIG TV - the BIGGEST way to watch movies.
•
Select from multiple CINEMA channels and
CINEMA Channel line-up starts from 100
Right panel displays selected CINEMA
channel movie list and schedule
enjoy uninterrupted entertainment at home.
No other DTH or local cable provider offers such
a BIG choice - take a pick from latest blockbusters,
classics, your favourite star’s movies for a nominal
charge. CINEMA - true multiplex experience right in
CINEMA - Channel & Movie List in Guide
your living room.
CINEMA - Home Screen
Using CINEMA
Using CINEMA In Guide
•
Go to HOME Menu
> CINEMA or
•
Press CINEMA key
from Remote
•
List of CINEMA categories is displayed
•
To navigate, press UP/DOWN/LEFT/RIGHT
•
Go to HOME Menu
•
BIG CINEMA channels are listed at the
beginning of the GUIDE channel line-up
•
arrow keys
•
•
To view movie list of selected category, press
•
All instances of the selected Movie /Program
are listed on the right hand side
Select the movie of your choice and press
‘OK’ key
To display Program List with associated
schedule details, press Right Arrow key
‘OK’ key
CINEMA - Channel & Movie List
> GUIDE
tune to that movie channel.
•
Pressing OK
will display Sub Menu for
more information
CINEMA - Movie Schedule
Note: You can view CINEMA channels to which you have viewing rights.
Note: You can view cinema channels to which you have viewing rights.
25
26
FEATURES & FUNCTIONS
iNTERACTIVE
SEARCH
A collection of iNTERACTIVE applications available
Quickly find favourite TV programs
only on BIG TV. Enjoy exciting games for all age
and movies with the BIG TV advanced
groups with iGames. Presenting the unique iStock
SEARCH feature.
application which allows you to track your stocks at
Perform advanced SEARCH based on
your convenience. Now you can also plan your day
various criteria and keywords:
with iAstro. There’s something for everyone, iCricket
for all the cricket lovers and iCooking for all the
budding chefs. Watch current affairs and latest
headlines on iNews and much more...
Using iNTERACTIVE
•
Go to HOME Menu
•
Press iNTERACTIVE key
•
List of interactive applications is displayed
•
To navigate application list, press
UP/DOWN/LEFT/RIGHT
•
> iNTERACTIVE or
from Remote
•
Category
•
Director
•
Actor
•
Title
•
Keyword
SEARCH - Criteria List
Using SEARCH
arrow keys
To tune to selected application, press
‘OK’ key
•
Go to Home Menu
> SEARCH
•
To confirm, press OK
•
List of SEARCH criteria is displayed
•
Select SEARCH criteria and Enter Keyword
(predictive virtual keyboard appears on screen)
iNTERACTIVE- Home Screen
Select a letter to write a name by moving
focus or use remote alphanumerical
keypad (like SMS mode) to type a
letter/word. The predictive names appear
every time a letter is added
SEARCH - With Predictive Keyboard
To display the list of the corresponding
movies/programs for the selected actor,
Note: In predictive keyboard pop-up, the input box is
not focusable. The item result list, which is displayed
below input box is focusable. In manual mode of
typing, move focus by pressing right arrow. In SMS
mode, the focus is by default on result list.
27
director or keyword, press OK key
28
FEATURES & FUNCTIONS
SETTINGS
SEARCH Result Display
•
Set preferences and customise features such as
Favourites, Parental Lock, Reminders, TV Display
via SETTINGS menu.
All events are displayed with
short description
•
Some results of a search appear
•
with different icons or colours based
Top right corner displays a Picture In Guide
(PIG) i.e. video of current channel in view
on whether it is:
•
content from CINEMA channel
Center panel displays first level menu items:
Favourite Lists
content from a channel to which
user has rights
Parental Control
Reminder
SEARCH - Result Display
content to which user has no rights
(not subscribed channel)
TV Display
Set-Top-Box
content blocked by PARENTAL CONTROL
Using SETTINGS
•
Go to Home Menu
•
To navigate between the menu
items, press UP/DOWN arrow keys
•
To configure the selected option,
press OK key
SETTINGS - Menu
> SETTINGS
Restricted access* to SETTINGS
subsections.
PIN
Code
*
SEARCH - Result Display More Info
Note: In case of “No Result” or “Too many results”,
the search pop-up does not disappear and a
corresponding message is displayed.
29
*
1st Level
2nd Level
Category Channel List
Existing Category Channel List
New Category Channel List
Parental Control
Parental Lock
Morality Level
Pay TV Rental Lock
Change PIN Code
Reminders
Reminder List
TV Display
Onscreen Language
Preferred Audio Language
Zapping Banner Duration
Set-Top-Box
Technical Information
Advanced Parameters
•
Enter PIN Code to access
PARENTAL CONTROL subsection:
Default PIN Code: 0000
•
Enter the Master PIN Code to
access to Set-Top-Box menu.
Master PIN Code: 1234
30
FEATURES & FUNCTIONS
Set up FAVOURITE Channel List
FAVOURITE LISTS
•
Set up a personal program guide of
•
(TV, Radio and Cinema) and do away with
channel list. Create up to 8 such favourite
personal channel lists each with their
own names.
•
On selected channel name, press OK
•
The checked channel is now added to
the FAVOURITE list
Using FAVOURITE LISTS
•
Check icon appears ahead of the
channel number
> Settings >
Favourite Lists
•
To navigate (move focus on) channel list,
use UP/DOWN arrow keys
the hassle of browsing through the entire
Go to HOME Menu
from FAVOURITE
name, enter channel list
channels of most frequently watched
•
Press Right arrow key
FAVOURITE LISTS
To confirm, press OK
FAVOURITE LIST - Set up Channel List
Renaming a FAVOURITE LIST
To rename a FAVOURITE channels folder via virtual
keyboard, open the contextual menu and select
the Rename item menu, then press OK
Modifying a FAVOURITE LIST
Create FAVOURITE Channels Name
To modify a FAVOURITE Channel List
•
To open a virtual keyboard, press OK
(add and/or remove channels from
•
Assign a unique name (up to 6 characters)
this existing list), click OK
to this favourite channel list
list name to display the available
•
To confirm the name, press OK
pop-up. Move the focus on concerned
•
All channels list is displayed on the right
on the
channel (checked) and press OK
.
The channel is removed from the
side of the screen
Category Channel List and Check icon
disappears ahead of channel number.
FAVOURITE LISTS - Name Favourite List
FAVOURITE LIST - Renaming
31
32
FEATURES & FUNCTIONS
PARENTAL CONTROL
Locking/Unlocking Channels
Parental locking enables one to set
•
Go to Home Menu
> Settings >
PARENTAL CONTROL
restrictions on programming and then
enforce these restrictions using a PIN.
On tuning to restricted programs,
a message prompts you to unlock
•
Press OK
to confirm
•
Enter PIN Code to access PARENTAL
CONTROL default PIN Code: 0000
the restricted content by entering
a unique PIN.
•
Default PIN Code: 0000
Select Subsection Menu and click OK
Channel list displays on right side of screen
Use UP/DOWN arrow keys
PARENTAL CONTROL - Access
to navigate
(move focus on) channel list
Press OK
PARENTAL CONTROL
on selected channel name
to Lock /Unlock channel
Lock icon appears ahead of the
PARENTAL CONTROL allows locking of:
•
Individual channels
•
Cinema channels
•
Content by rating (Morality Level)
channel number
Change PIN Code
Default factory PIN Code is 0000
By default, no channel is locked.
•
Select Change PIN Code menu
•
Press OK
to confirm, Sub Menu
pops up then enter the following:
All selected or default values are displayed.
Current PIN Code
New PIN Code
Re-enter New PIN Code
Press OK
to confirm
PARENTAL CONTROL - Pin Change
Note: Use left arrow key to cancel entered digit.
Note:- Locking by ‘rating’ is subject to availability of
content tagged with morality rating.
33
34
FEATURES & FUNCTIONS
REMINDER
Setting a REMINDER
The REMINDER feature provides the ability
REMINDER function is available through Guide,
to set a reminder so that few minutes before
Search and Mini Guide (for next event)
the program/event starts, a message is
•
Go to GUIDE Program List
to start.
•
Select program name and click OK
REMINDER ‘Clock’ icon appears before the
•
Sub Menu pops up - Select
displayed on screen that the program is about
program name in GUIDE, Search Result
‘Remind Me’ option
Screen and Mini Guide.
•
All REMINDERS
•
REMINDER - Settings
REMINDER - Conflict Resolution
All REMINDERS set can be viewed via
Home
•
Clock icon appears before program name
> Settings > REMINDER
REMINDERS are displayed in chronological
order; the most recent is first of the list
REMINDER - Conflict Resolution
•
start hour, a REMINDER conflict pop-up
REMINDER Alert POP-UP
•
appears when the ‘Remind Me’ option is
REMINDER Alert pop-up is displayed
selected in the Sub Menu
5 minutes before a program/event starts
•
•
REMINDER program name is displayed with
info about channel name, date and time
•
Pop-up is displayed in full screen Live TV
mode or in foreground of Main Menu
Note: When a program is already selected to remind,
“Remove Reminder” option is available in Sub Menu.
Select “Remove Reminder”, to cancel/ delete the program
Reminder, the Clock icon disappears.
REMINDER - Alert
35
If a second REMINDER is set for the same
36
Select which REMINDER is to be kept
FEATURES & FUNCTIONS
TV DISPLAY
Format
SET-TOP- BOX
On screen TV DISPLAY settings allow
For Standard Definition TV set the Format
to 4:3 (default value).
For Wide-Screen and High Definition TV set
the Format to 16:9.
SET-TOP-BOX Settings displays the technical
subscribers to modify screen
characteristics within the BIG TV
Interface to enhance viewing experience.
On Screen Language:
TV DISPLAY in the Settings Menu lists
This is the Interface Language. On selection
of a language, all textual elements are
displayed in selected language. Default
interface language is English.
the following options:
•
On Screen Language
•
Preferred Audio
•
Preferred Subtitle
Preferred Audio:
•
Banner Duration
English is set as default.
•
Format
If set to an alternative language, the same
will be set as your preferred language subject
to audio availability in that language for
a channel.
information about the STB installation, signal
quality, allows to perform channel modulation,
factory reset, etc.
SET-TOP-BOX Menu lists the following options:
•
Technical Information
•
Advanced Parameters
SET-TOP -BOX - Menu
Technical Information:
This displays Technical Information
with respect to STB, signal quality
Preferred Subtitle Language:
and Smart Card details.
Default none.
On selection of a language, every time the
corresponding language subtitle is available,
the subtitle appears on the screen.
To navigate the screens, use
Left /Right arrow keys.
Mini Guide Banner Duration:
Select the duration, the Mini Guide Banner
will stay on screen after it is called up.
TV DISPLAY - Settings
37
•
Short Display - 3 seconds
•
Medium Display - 5 seconds (default value)
•
Long Display - 8 seconds
SET-TOP -BOX - Technical Information
38
FEATURES & FUNCTIONS
SERVICES
Advanced Parameter:
Advanced Parameter allows performing
Access the “SERVICES” icon, for any customer
Manual Scanning, Manual Download,
related info. All you need to do is tune into
Factory Reset and Channel Modulation.
My Account to know more about your account
details. Moreover the information on BIG TV’s
latest subscriptions and offers, features and
functions are now just a click away only with
the iCare application.
Using SERVICES
SET-TOP -BOX - Advanced Setting
•
Go to HOME Menu
•
Press BIG (Services) key
•
List of applications is displayed
•
To navigate application list, press
UP/DOWN/LEFT/RIGHT
•
39
40
from Remote
arrow keys
To tune to selected application, press ‘OK’
key
SERVICES - Home Screen
> SERVICES or
FREQUENTLY ASKED QUESTIONS
Q: What is BIG TV?
Q: Does BIG TV Service get affected by rains?
A: BIG TV is a Direct To Home (DTH) service provided by the Reliance
A: A few minutes of outage might occur during heavy rains. This phenomenon
is called Rain Outage and it occurs in DTH platforms across the world.
Anil Dhirubhai Ambani Group.
Q: How is BIG TV different from your existing cable?
Q: Does BIG TV Service remain uniform throughout the year?
A: BIG TV is a DTH service based on satellite transmission, hence it is better
A: BIG TV Service will remain uniform throughout the year; except during
in terms of picture & sound quality than cable TV, which is based on cable
the period of Sun outage. Sun outage is the phenomenon of creating
transmission. BIG TV provides enhanced digital quality picture & sound
distortion of geostationary satellite signals caused by interference from
because of MPEG-4 technology.
solar radiations. Typically, it happens in the month of February, March,
September and October.
Q: Can I use Cable as well as BIG TV service simultaneously?
A: Yes. Cable & BIG TV services can be used simultaneously on a single
TV set. While cable will be used as per regular practice, BIG TV will
get connected to one of the AV inputs of TV set and can be used by
Q: Are there any Regional channels?
A: Popular Regional channels will be available on BIG TV platform. You will be
able to view those Regional channels to which you have subscribed.
selecting that specific AV mode from the TV remote.
Q: Can I connect BIG TV to two TV sets?
A: You can use BIG TV service on both TV sets with single Dish-LNB & STB
(model 1). However, channel viewed on both the TV sets will be same.
For independent viewing on both the TVs, 2 independent STB, dual LNB
& two subscriptions are required, although Dish can remain same.
41
42
FREQUENTLY ASKED QUESTIONS
Q: What if I shift /change my residence?
A: Since BIG TV services will be available across India, your equipment will
remain the same anywhere in the country. Installation of the equipment will
Q: What will happen if the STB, Dish, LNB, Smart Card or Remote is
damaged due to natural disasters/any other calamities?
A: BIG TV is responsible for the maintenance of all equipment and services.
be done at your new place at nominal charges under Re-Location policy.
In case of any damage to the equipment the damage will be evaluated
You may contact BIG TV Customer Care centre to initiate the process.
and service provided on a chargeable basis.
Q: How do I recharge my subscription?
Q: Can I connect BIG TV to our PC?
A: Your BIG TV subscription can be recharged by a simple BIG TV Recharge
A: No, this facility is currently not available with BIG TV.
Voucher (RCV). These vouchers are available at Reliance World & Reliance
Communication outlets and with various dealers. After purchasing your RCV,
Q: Where can I get BIG TV equipment serviced?
remember to keep your Smart Card number and Recharge PIN number handy
A: Please call BIG TV Customer Care Centre on 022 - 3033 8888 or
and then simply recharge using the following methods:
1.
1800-200-9001 (toll-free) for assistance.
Interactive Voice Response (IVR): Call 022-3033 7474 or
1800-200-9002 (toll-free) and follow the instructions on the IVR.
2.
Web Recharge: Log on to www.bigtv.co.in, click on ‘Recharge’ and
follow the instructions on your screen.
Call BIG TV Customer Care on 022-3033 8888 or 1800-200-9001 (toll-free)
for assistance.
Q: Will BIG TV remote work for my TV set also?
A: BIG TV remote is made to be used for BIG TV STB only. You can change
channels and volume with your BIG TV remote for the BIG TV service. You will
need to use your TV remote to operate your regular TV/Cable service.
43
44
TROUBLE SHOOTING
Possible Causes
Remedies
LED on front panel does
not light up
Power cord not plugged in correctly.
Plug in power cord correctly.
No picture on the screen
Set-Top-Box (receiver) in standby mode.
Set the Set-Top-Box (receiver) to [ON].
AV cable not connected properly to
video input of TV.
Check the connection and correct.
Incorrect channel or video output selected
on TV.
Check channel and video output
and correct.
Audio cord connected incorrectly.
Check connection and correct.
TV/STB volume level is 0.
Increase volume on TV/STB set.
TV/STB ‘Mute’ is active.
Release the TV/STB MUTE key.
Incorrect operation.
Point remote control towards the
Set-Top-Box (receiver).
Batteries dead or inserted incorrectly.
Replace batteries or insert correctly.
Poor picture quality
Signal strength is low.
Check the signal strength by going to
[System Set-up]>[Signal Check] menu.
Channel not available
The Smart Card is not inserted properly.
You may not be subscribed to that channel.
Remote Control does
not operate correctly
Check that Smart Card has been
inserted properly.
Subscribe to the channel.
• Services may be disrupted due to heavy rain/cloud & Sun outage
• The content of the User Guide is subject to change. The listed channels and their positions are indicative
45
NOTES
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