Installation Manual
Congratulations!
You’ve just purchased a new
Eccotemp L5 portable tankless
water heater. This will open a world
of enjoyment to going tankless!
We highly suggest you take the time
to read through all of the safety
and installation procedures in this
manual, before attempting to install
your new water heater.
Should you have any questions,
please feel free to visit our helpdesk
located at www.eccotemp.com for
further information.
General Safety ....................3-6
Introduction ............................5
Features and Benefits .........7-9
DOs and DON’Ts ................9-10
Installation Guide...................10
Electrical Installation..............11
Limited Warranty...................12
Warranty Claims Procedure .12
Troubleshooting Guide............12
Product Specifications .....13-14
FOR YOUR RECORDS
Write the model and serial numbers here:
#_______________________________
#_______________________________
You can find them on a label on the appliance
and/or packaging.
Staple sales slip or canceled check here.
Proof of the original purchase date is needed to
obtain service under the warranty.
READ THIS MANUAL
Inside you will find many helpful hints on how
to use and maintain your water heater properly.
A little preventive care on your part can save
you time and money over the life of your water
heater. You’ll find many answers to common
problems in the Troubleshooting Guide. If you
review the chart of Troubleshooting Tips first you
may not need to call for service.
READ THE SAFETY INFORMATION
Your safety and the safety of others are very
important. There are many important safety
messages in this manual and on your appliance.
Always read and obey all safety messages.
This is the safety alert symbol. Recognize
this symbol as an indication of Important Safety
Information! This symbol alerts you
to potential hazards that can kill or hurt
you and others.
All safety messages will follow the safety alert
symbol and the words: “DANGER”, “WARNING”,
“CAUTION” or “NOTICE”.
These words mean:
DANGER - An imminently hazardous situation
that will result in death or serious injury.
Wiring Diagrams ....................15
WARNING - A potentially hazardous situation
that could result in death or serious injury
and/or damage to property.
Service & Warranty Information.16
CAUTION - A potentially hazardous situation
that may result in minor or moderate injury.
NOTICE: Attention is called to observe
a specified procedure or maintain a
specific condition.
Eccotemp Systems LLC | Email: Support@eccotemp.com | Address: 315 - A Industrial RD Summerville, SC 29483
IMPORTANT SAFETY INFORMATION READ ALL
INSTRUCTIONS BEFORE USING
Be sure to read and understand the entire Use and Care Manual before attempting to install or
operate this water heater. It may save you time and money. Pay particular attention to the Safety
Instructions. Failure to follow these warnings could result in serious bodily injury or death. Should
you have problems understanding the instructions in this manual, or have any questions, STOP,
and get help from a qualified service technician, or the local gas utility.
DANGER!
PROPERLY INSTALL WATER HEATER
Failure to properly install the water heater outdoors as outlined in the Installation
Instructions in this manual can result in unsafe operation of the water heater. To
avoid the risk of fire, explosion, or asphyxiation from carbon monoxide, never
operate this water heater unless it is installed properly and has an adequate
air supply for proper operation. Be sure to inspect the flue terminal for proper
installation at initial start-up; and at least annually thereafter. Refer to the Care
and Cleaning section of this manual for more information regarding flue terminal
inspection.
WARNING!
Gasoline, as well as other flammable materials and liquids (adhesives, solvents,
paint thinners etc.), and the vapors they produce are extremely dangerous. DO
NOT handle, use or store gasoline or other flammable or combustible materials
any where near or in the vicinity of a water heater or any other appliance. Be sure
to read and follow the labels on the water heater, as well as the warnings printed
in this manual. Failure to do so can result in property damage, bodily injury or death.
Vapors from flammable
liquids will explode and catch fire
causing death or severe burns.
Do not use or store flammable products
such as gasoline, solvents or adhesives
In the same room or area near the
water heater.
Keep flammable products :
1. Far away from heater
2. In approved containers
3. Tightly closed
4. Out of children‘s reach
Water heater has a main burner flame.
The main burner flame
1. Can come on at any time and
2. Will ignite flammable vapors.
Vapors:
1.
2.
3.
4.
Cannot be seen
Are heavier than air
Go a long way on the floor
Can be carried from other rooms to
the main burner flame by air currents.
Installation:
Do not Install water heater where flammable products will be stored or used
unless the main burner flame Is at least 18” above the floor. This will reduce, but
not eliminate, the risk of vapors being ignited by the main burner flame.
Read and follow water heater warnings and Instructions. If owners manual is
missing, contact the retailer or manufacturer.
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALLATIONS. THIS MODEL IS PART OF OUR
PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
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Eccotemp Systems LLC | Email: Support@eccotemp.com | Address: 315 - A Industrial RD Summerville, SC 29483
DANGER!
NATURAL GAS AND LIQUEFIED PETROLEUM MODELS
Both LP and natural gas have an odorant added to aid in detecting a gas leak.
Some people may not physically be able to smell or recognize this odorant. If you
are unsure or unfamiliar with the smell of LP or natural gas, ask the gas supplier.
Other conditions, such as “odorant fade”, which causes the odorant to diminish in
intensity, can also hide or camouflage a gas leak. Always check with commercial
leak detector or soapy water.
• Gas detectors are recommended in LP and natural gas applications and
their installation should be in accordance with the detector manufacturer’s
recommendations and/or local laws, rules, regulations or customs.
• Water heaters utilizing LP gas are different from natural gas models. A natural
gas water heater will not function safely on LP gas and vice versa.
• No attempt should ever be made to convert the water heater from natural gas
to LP gas. To avoid possible equipment damage, personal injury or fire, do not
connect the water heater to a fuel type not in accordance with the portable
tankless water heater data plate; propane for propane portable tankless water
heaters and natural gas for natural gas portable tankless water heaters. These
portable tankless water heaters are not certified for any other fuel type.
• LP appliances should not be installed below grade (for example, in a
basement) if such installation is prohibited by federal, state and/or local laws,
rules, regulations or customs.
• Propane or LP gas must be used with great caution. It is heavier than air and
will collect first in lower areas making it hard to detect at nose level.
• Before attempting to light the water heater, make sure to look and smell for
gas leaks. Use a soapy solution to check all gas fittings and connections.
Bubbling at a connection indicates a leak that must be corrected. When smelling
to detect a gas leak, be sure to sniff near the floor also.
• It is recommended that more than one method, such as soapy solution, gas
detectors, etc., be used to detect leaks in gas applications.
Notice: If a gas leak is present or suspected:
•
•
•
•
•
DO NOT attempt to find the cause yourself.
DO NOT try to light any appliance.
DO NOT touch any electrical switch.
DO NOT use any phone in your building.
Leave the house immediately and make sure your family and pets leave
also.
• Leave the doors open for ventilation and contact the gas supplier, a
qualified service agency or the fire department.
• Stay away from the house (or building) until the service call has been
made, the leak is corrected and a qualified agency has determined the
area to be safe.
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALLATIONS. THIS MODEL IS PART OF OUR
PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
2
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Store Locator: Eccotemp.com/locator
Eccotemp Systems LLC | Email: Support@eccotemp.com | Address: 315 - A Industrial RD Summerville, SC 29483
ADDITIONAL WARNINGS
1. Do not leave unattended.
2. The exhaust gas and top of the portable tankless
water heater is HOT! Do not place hands or any
foreign object near the top of the heater.
3. Do not use in high wind conditions.
4. If the smell of gas is detected, turn off the gas
valve at the tank immediately! Do not use flame for
leak detection.
5. Use only Liquid Propane.
6. Use only outdoors.
7. Do not over tighten the gas regulator connection
to the portable tankless water heater with a wrench.
This may cause a crack in the gas regulator.
The Purpose and Benefits the L5
The Eccotemp L5 is a portable liquid propane fired water heater capable of delivering 1 to 1.4
gallons of hot water almost anywhere. The portable tankless water heater has standard 1/2” NPT
pipe fittings and an adapter for using a standard garden hose for inlet water supply.
The L5 is not a toy. People around the world use similar portable tankless water heaters to heat
the water around their homes, safely, and reliably.
Gas is supplied from a standard 20 pound propane cylinder (not included) such as used with
outdoor grills. A regulator with hose is furnished with the heater.
A shower nozzle with on/off switch and multiple spray patterns is included.
Ignition is automatic and powered by 2 “D” cell batteries (not included). Burners come on when
water flows, and off when the water is shut off. No pilot light!
There is an automatic 20 minute shutoff timer as an additional safety feature. This timer is reset
each time operation stops or the shower head is turned off and then back on.
Ideal operating use with water pressure between 20-80 PSI.
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALLATIONS. THIS MODEL IS PART OF OUR
PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
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Eccotemp Systems LLC | Email: Support@eccotemp.com | Address: 315 - A Industrial RD Summerville, SC 29483
Functions and Features
• Water controlled automatic ignition: Water pressure between 20-80 PSI and 0.75-1.0 GPM opens the
ignition circuit for easy and convenient operation.
• Auto-cut-off protection: The auto-cut-off protection will shut the gas supply off immediately in
the event of flameout to reduce the risk of gas leakage.
• Removable drain valve to avoid water pipe and regulator damage caused by freezing water*.
• Anti-dry combustion protection: The portable tankless water heater will shut off the gas supply in
the event water stops flowing through the portable tankless water heater.
*Read the maintenance section on draining the portable tankless water heater entirely to avoid
freeze issues.
TEMPERATURE INCREASE PER GPM
MODEL
Gas Setting
0.5 GPM
1.0 GPM
1.5 GPM
2.0 GPM
L5
Portable
Highest
96 °
48 °
32 °
25 °
Lowest
34 °
17 °
11 °
9°
*Temperature increases listed are based on use of the water heater under optimal conditions.
Variable factors such as incorrect or imperfect installations and varying incoming water
temperatures may yield different results.
TECHNICAL SPECIFICATIONS - PORTABLE
Fuel Type
LPG (Liquid propane gas)
Model
L5
Activation Flow Rate
25 PSI
BTU/h
35,000
Related gas pressure
0.4 PSI
Ignition
Electric Pulse, D cell Battery Powered
(No electrical connection required)
Protections
Auto-cut off water control, automatic ignition, anti-dry combustion
protection, over-pressure overheating and flameout protection
Dimensions
11.5” x 17.0” x 4.7”
Pipe fittings
1/2” NPT, incoming/outgoing water & gas
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALLATIONS. THIS MODEL IS PART OF OUR
PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
4
Product Support: Eccotemp.com/help-desk
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Store Locator: Eccotemp.com/locator
Eccotemp Systems LLC | Email: Support@eccotemp.com | Address: 315 - A Industrial RD Summerville, SC 29483
Construction and parts of the L5
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALLATIONS. THIS MODEL IS PART OF OUR
PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
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Eccotemp Systems LLC | Email: Support@eccotemp.com | Address: 315 - A Industrial RD Summerville, SC 29483
Getting Started
1. Check box for damage. Damages caused in shipment must be reported immediately.
2. Make sure you have all the parts:
Please note: included parts and accessories may vary depending on country and regulations.
a. Heater Body and Vent Shield
b. Gas Regulator and Shower Nozzle/Hose Set
c. Hardware Pack and 1/2” NPT to Garden Hose Adapter
All accessories come with a 30 day manufacturers warranty
3. Attach the vent shield securely to the top of your portable tankless water heater by sliding the
shield into the designated slots.
4. If using a standard garden hose, attach the 3/4” NPT to garden hose adapter to the fitting marked
‘Water Input”. Use Sealant tape or other approved sealing method on the threads for a secure, water
tight fit. Check to make sure the screen inside the water inlet is in place and clean. Then attach your
water input/garden hose.
5. Install gas supply line and regulator to the portable tankless water heater. DO NOT OVER
TIGHTEN. OVER TIGHTING MAY CRACK THE GAS REGULATOR CAUSING A GAS LEAK! Check for any
gas smell before ignition! Make sure it is screwed all the way on.
6. Attach the shower nozzle hose to the water output to the fitting marked ‘Water Outlet.’ Do not
over tighten.
7. Install two D Cell batteries in the compartment on the bottom left of the heater. Check that
batteries are facing the correct direction.
8. Use the top tab on the portable tankless water heater to suspend from a mounted screw capable
of holding 30 pounds. Place at a comfortable height without putting stress on the gas hose. Do not
use suspended from the handle! Do not permanently mount this portable tankless water heater!
9. Attach gas regulator with hose to the LP tank. Use hand pressure only on the plastic connector.
LEAVE GAS TANK VALVE IN THE “OFF” POSITION.
Before going to the USE section:
Check around area for flammables, especially gasoline or other vapors which may ignite. The
Exhaust and top of the portable tankless water heater will get HOT! Make sure there are no foreign
objects around the portable tankless water heater or have fallen into the top.
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALLATIONS. THIS MODEL IS PART OF OUR
PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
6
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
Eccotemp Systems LLC | Email: Support@eccotemp.com | Address: 315 - A Industrial RD Summerville, SC 29483
Use and Starting
Warning: This model is intended for recreational & portable use only. This model
CANNOT be permanently mounted or plumbed in any way.
1. Turn on incoming water supply. Ensure that you have adequate water pressure
between 20-80 PSI.
2. Turn your water output device to its “off” position.
3. Turn the gas valve on the cylinder all the way open.
4. IF THE SMELL OF GAS IS DETECTED, TURN OFF THE GAS VALVE IMMEDIATELY!!
5. Set the water regulator knob on the face of the portable tankless water heater
to its highest setting.
6. Set the gas regulator knob on the face of the portable tankless water heater
to its minimum setting.
7. Turn on your water output device to the “on” position and adjust to the desired
water flow.
8. There will be a series of audible clicks and the burner will ignite. Should
the burner not ignite after 5 seconds, shut off and go to the “Trouble
Shooting” section.
9. Upon completion of use or storage, open the drain valve (ribbed cylindrical
stem next to the water input valve) to ensure draining of water.
10. Turn off your gas supply.
11. WARNING: If the outside temperature is around or below freezing (32 degrees
F, 0 degrees C), ensure that the drain valve is opened and water drained from
the portable tankless water heater after each use to avoid internal damage to the
water regulator. You will also need to unhook the outgoing water line to ensure
that any water in the heat exchanger is drained. Failure to properly drain your
portable tankless water heater will cause water damage which may or may not
be reparable. Please check the warranty information found on our website at
www.eccotemp.com/freeze for more information on freezing issues.
WARNING!
GAS HOSE ADAPTER
THE L5,L7,& L10 PORTABLE TANKLESS WATER HEATERS HAVE 1/2” TO 3/8” ADAPTER IN THE
HARDWARE PACK FOR ATTACHMENT OF THE LP HOSE TO THE HEATER.
THIS ADAPTER MUST BE INSTALLED WITH THREAD SEALANT, A SPOOL OF SEALANT TAPE IS INCLUDED
WITH THE HEATER.
MULTIPLE WRAPS OF SEALANT TAPE MAY BE NECESSARY TO ASSURE COMPLETE SEAL.
ALWAYS CHECK FOR GAS LEAKS BEFORE USING HEATER.
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALLATIONS. THIS MODEL IS PART OF OUR
PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
7
Eccotemp Systems LLC | Email: Support@eccotemp.com | Address: 315 - A Industrial RD Summerville, SC 29483
Adjustment
The temperature of the outgoing water is dependent on the temperature of the incoming water
balanced with the amount of heat applied. Use extreme caution in setting the outlet water
temperature.
1. With the water regulator set to high, and the gas regulator set to low, feel
the outgoing water. This is the lowest setting available.
2. To initially raise the outgoing temperature, slowly turn the gas valve
towards maximum. Adjust slowly and check the temperature often. There
will be a slight delay between increasing the gas supply and the increase in
water temperature.
3. Should the outlet water temperature need to be higher, slowly reduce the
water flow regulator until desired temperature is reached.
(Warning: Do not alter or change this water heater’s original temperature sensor)
WARNING: THE PORTABLE TANKLESS WATER
HEATER IS CAPABLE OF PRODUCING SCALDING
WATER TEMPERATURES!
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALLATIONS. THIS MODEL IS PART OF OUR
PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
8
Product Support: Eccotemp.com/help-desk
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Store Locator: Eccotemp.com/locator
Eccotemp Systems LLC | Email: Support@eccotemp.com | Address: 315 - A Industrial RD Summerville, SC 29483
DO NOT RETURN TO STORE
Please visit our Helpdesk at www.eccotemp.com or contact us via email at
support@eccotemp.com if you encounter a problem!
Troubleshooting
Portable tankless water heater will not start – there are no audible clicks at startup:
a. The first thing to check is to ensure that the incoming water on the “right” side of the portable
tankless water heater. If the incoming and outgoing are reversed, the portable tankless water
heater will not work. The incoming is on the far right and the outgoing is in the middle.
b. The “On/Off” switch should be with the”-” sign pushed down.
c. Check to make sure you have fresh batteries and they are installed in the correct position.
d. Number one reason that the portable tankless water heater does not ignite is that there is not
enough water pressure. You need to make sure that you have a minimum of 20 PSI of sustained
water pressure.
ADJUSTMENT: Looking up at the bottom of the portable tankless water heater, you will see 2 oval
holes in the case. The hole that is furthest on the right looks up at the water regulator where you
will see two Phillips head screws. Take the screw that is furthest on the right in about a 1/4 or 1/2
turn. This will enable the portable tankless water heater to operate on a lower water pressure by
restricting flow.
There is a simple test that we can help you perform if you are unaware if you have enough water
pressure. Please visit the Eccotemp helpdesk at www.eccotemp.com/helpdesk or contact us via
email at support@eccotemp.com for additional troubleshooting steps.
e. A wire has become disconnected inside the portable tankless water heater during shipping.
Make sure the gas is OFF and the switch is in the OFF position. The front cover is held by four
screws, two top, two bottom. The knobs pull off. All the wiring is done with push together plastic
connectors. They are all visible without further dismantling of the portable tankless water heater.
It should be obvious when a wire has become disconnected.
NOTE: Before attempting to remove the cover, call technical support at 866.356.1992
f. It is possible that some debris or epoxy might have entered the water regulator. Check to see
if the filter screen on the waler inlet is clear of debris. You can also reverse the hookup by taking
your water source and hooking it up to the water outlet side and back flushing the system.
Propane gas cylinders sometimes are contaminated with air, especially new tanks upon their
first filling. Cycle the portable tankless water heater on and off by using the shower head switch
several times (5) to purge the air from the gas.
Should a portable tankless water heater fail to light or stay lit after 10 cycles, please visit
the eccotemp helpdesk at www.eccotemp.com/helpdesk or contact us via email at support@
eccotemp.com for additional troubleshooting steps.
Portable tankless water heater will not start – but there are audible clicks at startup:
a. The portable tankless water heater requires a minimum of about 2 GPM and a minimum of
about 25 PSI. Note: water pressure is at the lower end of operating parameters. You will need
a sustained water pressure of approximately 40-60 PSI for adequate use if you are using a
12/18/120 volt pump. See adjustment in previous section.
b. High Wind. For safety reasons the heater will not start in sustained wind, find an alternate
location for the water heater.
c. Out of, or low on gas. Propane gas cylinders sometimes are contaminated with air, especially
new tanks upon their first filling. Cycle the portable tankless water heater on and off by using the
shower head switch several times (5) to purge the air from the gas.
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALLATIONS. THIS MODEL IS PART OF OUR
PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
9
Eccotemp Systems LLC | Email: Support@eccotemp.com | Address: 315 - A Industrial RD Summerville, SC 29483
Troubleshooting Continued...
d. One of the ignition sensors is bent and/or too close to the burner. Look to ensure that the
ignition pins and the heat sensor are completely vertical and they do a 90 degree to the back of
the box. If they are not straight (i.e. a 45 degree angle) then you can straighten them with pliers.
Please call technical support at 866.356.1992 for assistance with this matter.
e. The thermocouple is either too high or too low to complete the circuit. Check to ensure that
the thermocouple is flush with the hole in the heat exchanger. Please call technical support at
866.356. 1992 for assistance with this matter.
f. The gas sensor wire might have come loose or is no longer connected. Please call technical
support at 866.356.1992 for assistance with this matter.
The water does not get hot enough:
a. You are operating the portable tankless water heater above 4,000 feet. While it has been field
tested up to 5,500 feel, we only recommend using it below elevations of 4,000-5,500 feet.
b. Look into the viewer panes (3 teardrop shaped windows on the front cover) to see if there is a
blue flame. If the flame is yellow there could be a cracked gas regulator. Do Not Attempt to use
the portable tankless water heater and call Eccotemp directly at 866.356.1992.
c. Please refer to the eccotemp helpdesk for more troubleshooting solutions at www.eccotemp.
com/helpdesk.
Water is flowing. but there is no hot water coming out:
a. Ensure that you have the incoming water supply and the outgoing water supply hooked up
properly. Your water supply should be attached to your incoming connection (located on the
far right) and the shower head should be attached to the outgoing water (located as the center
connection).
b. Ensure that you have adequate water pressure of at least 20 PSI, sustained.
c. Ensure that you have adequate gas in your propane bottle and that the LP regulator is threaded
all of the way on to the portable tankless water heater.
d. Fresh batteries are required for ignition spark. Make sure batteries are aligned in the proper
polarity(+/-) Flat negative of battery towards spring side of battery compartment.
e. Please refer to the eccotemp helpdesk for more troubleshooting solutions at www.eccotemp.
com/helpdesk.
If you are still having troubles or are on a modified water system, please call technical support at
866.356.1992.
The portable tankless water heater does nothing:
a. Ensure that you have your water source hooked up to the water inlet side (far right connection)
and the shower handle is hooked up on the water outlet side (middle connection).
b. Ensure that you have an adequate supply of propane.
c. Ensure that you have fresh batteries.
d. Please refer to the eccotemp helpdesk for more troubleshooting solutions at www.eccotemp.
com/helpdesk.
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALLATIONS. THIS MODEL IS PART OF OUR
PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
10
Product Support: Eccotemp.com/help-desk
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Store Locator: Eccotemp.com/locator
Eccotemp Systems LLC | Email: Support@eccotemp.com | Address: 315 - A Industrial RD Summerville, SC 29483
L10 Series
i12 Series
45 Series
Outdoor Only
Indoor Only
Indoor / Outdoor
Specifications
L10 Series
i12 Series
45 Series
BTU
75,000
80,000
155,000
Flow Rate
Rated 2.65 GPM
Rated 3 GPM
Rated 6.8 GPM
Portable
Yes
No
No
Power Source
2”D” Cell Batteries
120 VAC
120 VAC
Gas Type
Liquid Propane Only
Available in NG or LP
Available in NG or LP
Venting
Not Needed
Horizontal Venting (Incl)
Sold Separately
Water Pressure
20-80 PSI
20-80 PSI - Flow Activated
14-80 PSI-Flow Activated
Regulator & Hose
Standard / Included
Not Included
Not Included
Temperature Control
Manual 80˚ - 140˚
Automatic 90˚ - 140˚
Automatic 90˚ - 140˚
Warranty
1 Year
2 Years - Heat Exchanger
2 years-parts
10 Years - Heat Exchanger
5 years-parts
Product Dimensions
15” x 6.5” x 35” - 17.5 lbs
27.5” x 15.7” x 10.9” - 24.25 lbs
15” x 5” x 24” - 38 lbs
Package Dimensions
15.7” x 9.6” x 35.4” - 23.5 lbs
27.5” x 15.7” x 10.9” - 28.7 lbs
16” x 7.5” x 27.9” - 40 lbs
scan to buy!
scan to buy!
scan to buy!
Eccotemp
Product
Comparison
Chart
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALLATIONS. THIS MODEL IS PART OF OUR
PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
11
Eccotemp Systems LLC | Email: Support@eccotemp.com | Address: 315 - A Industrial RD Summerville, SC 29483
Eccotemp Systems ,LLC
Limited Warranty Information
EccoTemp hereby warrants this product to be free of material defects in materials and workmanship when
installed and operated according to EccoTemp’s installation and operating instructions. This Limited Warranty
extends to the original purchaser and subsequent owners, but only while the product remains as the site of
the original installation. This Limited Warranty terminates if moved or reinstalled at a new location. There
are no warranties, express or implied made or given other than contained in this Limited Warranty. No agent,
employee or representative of EccoTemp has any authority to bind EccoTemp to any representation or
warranty concerning the Product not contained in this Limited Warranty.
Except as expressly set forth herein, THERE ARE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, WITHOUT LIMITATION, AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE WITH RESPECT TO ANY GOODS SOLD HEREUNDER. BUYER’S EXCLUSIVE REMEDY IS LIMITED TO
REPAIR OR REPLACEMENT OF THE GOODS SOLD, AT ECCOTEMP’S DISCRETION. ECCOTEMP SHALL NOT BE
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Item Period of Coverage
Heat Exchanger 1 year
All other parts 1 year
Free Accessories (Showerhead,hose,regulator etc) 30 days
Coverages are void if the unit is used in a hot water circulation loop, in series with a circulation system or
where an on-demand recirculation system is not incorporated.
Owner is responsible for all other costs incidental to repair such as labor, shipping, delivery and permits. Proof
of purchase required. Products repaired will be covered under this Limited Warranty for the remainder of
term of the original purchase.
This Limited Warranty becomes null and void if any of the following are determined to be a contributing factor
to the failure of the product:
1. Abuse, misuse, alteration, neglect or misapplication;
2. Improper or inadequate maintenance;
3. Inadequate water quality;
4. Installation in a corrosive or otherwise destructive environment;
5. Freeze Damage;
6. Scale buildup;
7. Incorrect gas or water pressure;
8. Acts of force Majeure
This Product is not to be used as a pool or spa heater.
Shipping Related Costs:
Within the first 30 days of purchase, Eccotemp will cover all ground shipping costs for warranty related
issues, excluding AK, HI, Canada, and any location outside of the continental US. After the first 30 days of
purchase, Eccotemp will cover all shipping costs to the customer for warranty related issues, excluding AK,
HI, Canada, and any location outside of the continental US. After the first 30 days of purchase, the customer
is responsible for all shipping to Eccotemp, regardless of reason or circumstance. The method for warranty
related shipping will be Ground equivalent with the provider of Eccotemp’s choosing.
AK, HI, Canada, and any location outside of the continental US, will be responsible for all shipping costs,
regardless of reason or circumstance.
All shipments of any type of product coming to Eccotemp for any reason must have an RGA for any repairs to
be made. Please contact Eccotemp to obtain an RGA number prior to shipping anything to Eccotemp. Failure to
do so could result in loss of product. Eccotemp will not be responsible for replacement due to loss or damage
if these steps are not properly followed.
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALLATIONS. THIS MODEL IS PART OF OUR
PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
12
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
Eccotemp Systems LLC | Email: Support@eccotemp.com | Address: 315 - A Industrial RD Summerville, SC 29483
Extended Warranty :
Warranty Features:
* No hassle complete replacement of your item it breaks
* Coverage begins after the manufacturer warranty expires.
* Does not include accidents.
Standard Features:
* No hidden fees or repair costs
* If a product can’t be repaired it will be replaced
* Power surge protection
* Free replacement of the product should it require 3 repairs in 1 year. (after the manufacturer warranty
expires)
Extended warranty is offered through a third-party company we have partnered up, Warranty Life.
For more information please visit www.warrantylife.com. Within 24 hours of purchase of extended warranty
you will receive a email with all of your extended warranty information. All claims are to be filed directly
through warranty life “Not” through Eccotemp.
*EXTENDED WARRANTIES APPLY TO ORDERS WITHIN THE U.S ONLY AT THIS TIME*
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALLATIONS. THIS MODEL IS PART OF OUR
PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
Product Support: Eccotemp.com/help-desk
Shop Online: Eccotemp.com/products
Store Locator: Eccotemp.com/locator
13
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