Whirlpool | IWME 12 (UK) | Instruction for Use | Whirlpool IWME 12 (UK) User manual

Whirlpool IWME 12 (UK) User manual
Instructions for use
Installation, 2-3-4-5-6-7
Unpacking and levelling
Electric and water connections
The first wash cycle
Technical details
Instructions for the fitter
Washing machine description, 8-9
Control panel
Starting and Programmes, 10
Briefly: how to start a programme
Programme table
Personalisations, 11
Setting the temperature
Setting the spin speed
Detergents and laundry, 12
Detergent dispenser
Bleach cycle
Preparing your laundry
Special items
Precautions and advice, 13
General safety
Saving energy and respecting the environment
Care and maintenance, 14
Cutting off the water or electricity supply
Cleaning your appliance
Cleaning the detergent dispenser
Caring for your appliance door and drum
Cleaning the pump
Checking the water inlet hose
Troubleshooting, 15
Service and Guarantee, 16-17-18
Before calling for Assistance
Keep this instruction manual in a safe place for
future reference. Should the appliance be sold,
transferred or moved, make sure the instruction
manual accompanies the washing machine to inform
the new owner as to its operation and features.
Read these instructions carefully: they contain vital
information on installation, use and safety.
Unpacking and levelling
Levelling your appliance correctly will provide it with
stability and avoid any vibrations, noise and shifting
during operation. If it is placed on a fitted or loose
carpet, adjust the feet in such a way as to allow
enough room for ventilation beneath the washing
Electric and water connections
Connecting the water inlet hose
1. Unpack the washing machine.
2. Check whether the washing machine has been
damaged during transport. If this is the case, do not
install it and contact your retailer.
3. Remove the 4
protective screws and
the rubber bush with the
respective spacer,
situated on the rear of
the appliance (see also
the installation leaflet).
NB:The plastic spacers
may fall down inside the
machine once the bolt
has been removed, and will not interfere with the
operation of the machine.
4. Seal the gaps using the plastic plugs provided.
5. Keep all the parts: you will need them again if the
washing machine needs to be moved to another
Packaging materials are not children's toys.
Your machine may make a considerable amount of noise
if the two front feet have not been adjusted correctly.
1. Install the washing machine on a flat sturdy floor,
without resting it up against walls, furniture cabinets
or other.
2. If the floor is not
perfectly level, compensate for any unevenness
by tightening or
loosening the adjustable
front feet (see figure);
the angle of inclination,
measured according to
the worktop, must not
exceed 2°.
1. Insert seal A into the
end of the inlet hose
and screw the latter
onto a cold water tap
with a 3/4 gas threaded
mouth (see figure).
Before making the
connection, allow the
water to run freely until
it is perfectly clear.
2. Connect the other end
of the water inlet hose to
the washing machine,
screwing it onto the
appliance's cold water
inlet, situated on the top
right-hand side on the
rear of the appliance (see
3. Make sure there are no kinks or bends in the
The water pressure at the tap must be within the
values indicated in the Technical details table
(on the next page).
If the water inlet hose is not long enough, contact
a specialist store or an authorised serviceman.
Ensure that the supply taps are allowing water
through. Old taps may seize in the closed position
and thus prevent water reaching the machine.
Connecting the drain hose
65 - 100 cm
Connect the drain hose,
without bending it, to a
draining duct or a wall
drain situated between
65 and 100 cm from
the floor;
• the supply voltage is included within the values i
ndicated on the Technical details table
(see page 5);
• the socket is compatible with the washing
machine's plug. If this is not the case, replace
the socket or the plug.
Your appliance is now supplied with a 13 amp fused
plug it can be plugged into a 13 amp socket for
immediate use. Before using the appliance please
read the instructions below.
The drain hose may be
connected to an
under-sink trap. Before
connecting the drain
hose from the machine
ensure that any blanks
or removable ends
have been taken off
the spigot.
If it is place over the
edge of a basin or sink
be sure the free end of
the hose should not be
We advise against the use of hose extensions; in
case of absolute need, the extension must have the
same diameter as the original hose and must not
exceed 150 cm in length.
Ensure that if the drain hose is pushed into a
standpipe, that the end does not go down more
than 15cms (6 inches). If the hose is pushed down
too far, this may cause the machine to self -syphon
ie. continuously empty as it is filling.
Electric connection
Before plugging the appliance into the mains
socket, make sure that:
• the socket is earthed and in compliance with the
applicable law;
• the socket is able to sustain the appliance's
maximum power load indicated in the Technical
details table (see page 5);
Replacing the fuse:
When replacing a faulty fuse, a 13 amp ASTA
approved fuse to BS 1362 should always be used,
and the fuse cover re-fitted. If the fuse cover is lost,
the plug must not be used until a replacement is
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be of
the correct colour as indicated by the coloured
marking or the colour that is embossed in words on
the base of the plug. Replacements can be obtained
directly from your nearest Service Depot.
Removing the plug:
If your appliance has a non-rewireable moulded plug
and you should wish to re-route the mains cable
through partitions, units etc., please ensure that
the plug is replaced by a fused 13 ampere rewearable plug bearing the BSI mark of approval.
the mains cable is wired directly into a 13 amp cable
outlet, controlled by a switch, (in compliance with
BS 5733) which is accessible without moving the
Disposing of the plug:
Ensure that before disposing of the plug itself, you
make the pins unusable so that it cannot be
accidentally inserted into a socket.
Instructions for connecting cable to an alternative plug:
Important: the wires in the mains lead are coloured
in accordance with the following code:
Green & Yellow Earth
As the colours of the wires in the lead may not
correspond with the coloured markings identifyng
the terminals in your plug, proceed as follows:
Connect Green & Yellow wire to terminal marked E
or coloured Green or Green & Yellow.
Connect Brown wire to terminal marked L or
coloured Red.
Connect Blue wire to terminal marked N or coloured
If a 13 amp plug (BS 1363) is used it must be fitted
with a
13 amp fuse, either in the plug or adaptor or at the
distribution board.
If you are in any doubt the electrical supply to your
machine, consult a qualified electrician before use.
How to connect an alternative plug:
The wires in this mains lead are coloured in
accordance with the following code:
Disposing of the appliance:
When disposing of the appliance please remove the
plug by cutting the mains cable as close as possible
to the plug body and dispose of it as described
13 ampere fuse
The washing machine should not be installed in an
outdoor environment, not even when the area is
sheltered, because it may be very dangerous to
leave it exposed to rain and thunderstorms.
When the washing machine is installed, the mains
socket must be within easy reach.
Do not use extensions or multiple sockets.
The power supply cable must never be bent or
dangerously compressed.
The power supply cable must only be replaced by
an authorised serviceman.
Warning! The company denies all liability if and when
these norms are not respected.
The first wash cycle
Once the appliance has been installed, and before
you use it for the first time, run a wash cycle with
detergent and no laundry, setting the 90°C
programme without a pre-wash cycle.
Technical details
59.5 cm wide
81,5 cm high
54 cm deep
from 1 to 5,5 kg
please refer to the technical data plate
fixed to the machine
maximum pressure 1 MPa (10 bar)
minimum pressure 0.05 MPa (0.5 bar)
drum capacity 52 litres
Spin speed
up to 1200 rpm
according to
EN 60456
programme 2; temperature 60°C;
run with a load of 5,5 kg.
This appliance is compliant with the
following European Community
- 89/336/CEE of 03/05/89
(Electromagnetic Compatibility) and
subsequent amendments
- 2006/95/CE (Low Voltage)
- 2002/96/CE
Instructions for the fitter
Door Mounting Accessories (Fig. 1-2-3-4-5).
Mounting the wooden panel onto the door and
inserting the machine into cabinets:
In the case where the machine must be shipped for final
installation after the wooden panel has been mounted, we
suggest leaving it in its original packaging. The packaging
was designed to make it possible to mount the wooden
panel onto the machine without removing it completely
(see figures below).
The wooden panel that covers the face of the machine
must not be less than 18 mm in thickness and can be
hinged on either the right or left. For the sake of
practicality when using the machine, we recommend that
the panel be hinged on the same side as the door for the
machine itself - the left.
N° 2 Hinge Supports
Fig. 1
Fig. 2
N° 1 Magnet
Fig. 3
N° 2 Hinges
N° 1 Magnet plate
Fig. 4
N° 1 Rubber plug
Fig. 5
N° 1 Spacer
Fig. 4/B
- No. 6 type A self-threading screws, l =13 mm.
- No. 2 type B metric, countersunk screws, l =25; for
fastening the magnet plate to the cabinet.
- No. 4 type C metric screws, l =15 mm; for mounting the
hinge supports to the cabinet.
- No. 4 type D metric screws, l =7 mm; for mounting the
hinges on the supports.
Tur seite
Mounting the Parts onto the Face of the Machine.
- Mount the hinge supports onto the face of the machine,
positioning the hole indicated by the arrow in fig. 1 towards
the inside of the face and using the type C screws.
- Mount the magnetic plate on the opposite side, at the
top, using the two type B screws.
- Place the spacer illustrated in fig. 4/B between the
appliance front and the magnet receiver.
Using the Drilling Template.
- To trace the positions of the holes on the left-hand side
of the panel, align the drilling template to the top left side
of the panel using the lines traced on the extremities as a
- To trace the positions of the holes on the right-hand
side of the panel, align the drilling template to the top
right side of the panel.
- Use an appropriately sized router to mill the holes for
the two hinges, the rubber plug and the magnet.
Mounding the Parts onto the Wooden Panel (Door).
- Insert the hinges into the holes (the movable part of the
hinge must be positioned facing away from the panel) and
fasten them with the 4 type A screws.
- Insert the magnet into the top hole on the opposite side
of the hinges and fasten it with the two type B screws.
- Insert the rubber plug into the bottom hole.
The panel is now ready to be mounted onto the machine.
Mounting the Panel into the machine.
Insert the nib of the hinge (indicated by the arrow in fig. 2)
into the hole for the hinge and push the panel towards the
front of the machine. Fasten the two hinges with the type
D screws.
Fastening the plinth guide.
If the machine is installed at the end of a set of modular
cabinets, mount either one or both of the guides for the
base molding (as shown in fig. 8). Adjust them for depth
based on the position of the base molding, and, if
necessary, fasten the base to the guides (fig. 9).
This is how to assemble the plinth guide (fig. 8):
Fasten angle P using screw R, insert plinth guide Q into
the special slot and once it is in the desired position, lock
it in place using angle P and screw R.
Inserting the machine into the Cabinet.
- Push the machine into the opening, aligning it with the
cabinets (fig. 6).
- Regulate the adjustable feet to raise the machine to the
appropriate height.
- To adjust the position of the wooden panel in both the
vertical and horizontal directions, use the C and D
screws, as shown in fig. 7.
Important: close the lower part of the appliance front by
ensuring that the plinth rests against the floor.
600 min
Fig. 8
Fig. 9
Accessories provided for the height adjustment.
The following can be found inside the polystyrene lid (fig. 10):
2 crossbars (G), 1 strip (M)
the following can be found inside
the appliance drum:
4 additional feet (H),
4 screws (I),
4 screws (R),
4 nuts (L),
2 plinth guides (Q)
Fig. 10
Adjusting the appliance height.
The height of the appliance can be adjusted (from 815 mm
to 835 mm), by turning the 4 feet.
Should you require the appliance to be placed higher than
the above height, you need to use the following accessories
to raise it to up to 870 mm:
the two crossbars (G); the 4 feet (H); the 4 screws (I); the 4
nuts (L) then perform the following operations (fig. 11):
remove the 4 original feet, place a crossbar G at the front of
the appliance, fastening it in place using screws I (screwing
them in where the original feet were) then insert the new feet H.
Repeat the same operation at the back of the appliance.
Now adjust feet H to raise or lower the appliance from 835
mm to 870 mm.
Once you have reached the desired height, lock nuts L onto
crossbar G.
To adjust the appliance to a height between 870 mm and
900 mm, you need to mount strip M, adjusting feet H to the
required height.
Insert the strip as follows:
loosen the three screws N situated at the front of the Top
cover of the appliance, insert strip M as shown in fig. 12,
then fasten screws N.
820 ÷ 900
Fig. 6
Fig. 7
Fig. 11
Fig. 12
Washing machine description
Control panel
Detergent dispenser
Detergent dispenser: to add detergent and fabric
softener (see page 12).
TEMPERATURE knob: to set the temperature or
the cold wash cycle (see page 11).
LEDS: to find out which wash cycle phase is under
If the Delay Timer function has been set, the time
left until the programme starts will be indicated (see
page 21).
START/RESET button: to start the programmes or
cancel any incorrect settings.
SPIN SPEED knob: to set the spin speed or exclude
the spin cycle completely (see page 11).
FUNCTION buttons: to select the functions
available. The button corresponding to the function
selected will remain on.
ON-OFF/DOOR LOCK Led: to find out whether the
washing machine is on and if the appliance door can
be opened (see page 9).
ON/OFF button: to turn the washing machine on
and off.
PROGRAMME knob: to select the wash
programmes. The knob stays still during the cycle.
The LEDS provide important information.
This is what they can tell you:
Delay set:
If the Delay Timer function has been enabled (see
page. 11), once you have started the programme,
the LED corresponding to the delay set will begin to
Cycle phase under way:
During the wash cycle, the LEDs gradually illuminate
on to indicate the cycle phase under way:
Spin cycle
Note: during draining, the LED corresponding to
the Spin cycle phase will be turned on.
As time passes, the remaining delay will be
displayed, and the corresponding LED will flash:
Function buttons
The FUNCTION BUTTONS also act like LEDS.
When a function is selected, the corresponding
button is illuminated.
If the function selected is incompatible with the
programme set, the button will flash and the
function will not be enabled.
If you set a function that is incompatible with
another function you selected previously, only the
last one selected will be enabled.
Once the set delay is complete, the flashing LED will
turn off and the programme set will start.
If this LED is on, the appliance door is locked to prevent it from being opened accidentally; to avoid any
damages, wait for the LED to flash before you open the appliance door.
The rapid flashing of the ON-OFF/DOOR LOCK Led together with the flashing of at least one other LED
indicates there is an abnormality (see page 15).
Starting and Programmes
Briefly: starting a programme
6. Add the detergent and any fabric softener
(see page 12).
7. Start he programme by pressing the START/RESET
To cancel it, keep the START/RESET button pressed
for at least 2 seconds.
8. When the programme is finished, the ON-OFF/
DOOR LOCK Led will flash to indicate that the
appliance door can be opened. Take out your
laundry and leave the appliance door ajar to allow
the drum to dry thoroughly. Turn the washing
machine off by pressing button
1. Switch the washing machine on by pressing button
All the LEDS will light up for a few seconds and
the ON-OFF/DOOR LOCK Led will begin to flash.
2. Load your laundry into the washing machine and
shut the appliance door.
3. Set the PROGRAMME knob to the programme
4. Set the wash temperature (see page 11).
5. Set the spin speed (see page 11).
Programme table
Typ e of fa b ric a nd
d e gre e of soil
P rogra m m e s
Te m p e ra ture
D e te rge nt
Fab ric
prew as h
w as h
C ycle
Sta in re m ova l
op tion /b le a c h
(m inute s)
D e sc rip tion of w a sh c yc le
S tandard
C otton: Extremely soiled w hites
Pre-wash, wash cycle, rinse cycles,
intermediate and final spin cycles
Wash cycle, rinse cycles,
intermediate and final spin cycles
Wash cycle, rinse cycles,
intermediate and final spin cycles
Wash cycle, rinse cycles,
intermediate and final spin cycles
9 0°C
9 0°C
6 0°C
4 0°C
4 0°C
D elicate/
Tradition al
5 0 °C
D elicate
4 0°C
D elicate
4 0°C
D elicate
W oo l
4 0°C
Very delicate fabrics
(cu rtain s , s ilk, vis cos e, etc.)
3 0°C
6 0°C
Wash cycle, rinse cycles,
intermediate and final spin cycles
4 0°C
Wash cycle, rinse cycles,
intermediate and final spin cycles
40 °C
3 0°C
Sports shoes (MAX. 2 pairs)
30 °C
Cold w ash (w ithout detergents),
w ash cycle, rin se cycles, and
delicate spin cycle
Fabrics for sportsw ear
(Tracksuits, sh orts, etc.)
3 0°C
Wash cycle, rinse cycles,
intermediate and final spin cycles
(sheets, tablecloths, etc.)
C otton: Extremely soiled w hites
(sheets, tablecloths, etc.)
C otton: Heavily soiled w h ites
and fast colours
C otton: Heavily soiled w h ites
and delicate colours
C otton: Sligh tly s oiled w h ites
an d delicate colours (sh irts ,
ju mpers, etc.)
Synthetics: Heavily soiled fast
colours (baby linen, etc.)
Synthetics: Heavily soiled fast
colours (baby linen, etc.)
Synthetics: Delicate colours (all
types of slightly soiled garments)
D elicate/
Tradition al
D elicate/
Tradition al
D elicate/
Tradition al
Wash cycle, rinse cycles,
intermediate and final spin cycles
Was h cycle, rin se cycles , an ticrease or delicate spin cycle
Was h cycle, rin se cycles , an ticrease or delicate spin cycle
Was h cycle, rin se cycles , an ticrease or delicate spin cycle
W as h cycle, rin s e cycles an d
delicate s p in cycle
W as h cycle, rin s e cycles , an ticreas e o r drain in g cycle
Tim e 4 y o u
C otton: Heavily soiled w h ites
and fast colours
C otton: Sligh tly s oiled w h ites
an d delicate colours (sh irts ,
ju mpers, etc.)
Synthetics: Delicate colours (all
types of slightly soiled garments)
Synthetics: Delicate colours (all
types of slightly soiled garments)
Was h cycle, rin se cycles ,
delicate s pin cycle
W as h cycle, rin s e cycles an d
delicate s p in cycle
S po rt
R in s e
D elicate/
Tradition al
R in s e cycles an d s pin cycle
Spin cycle
Draining and spin cycle
D rain
D rain in g
-For programmes 8 and 9, we advise against exceeding a wash load of 3.5 kg.
-For programme 13 we advise against exceeding a wash load of 2 kg.
-For the anti-crease function: see Easy iron, opposite page. The information contained in the table is purely indicative.
Special programme
Daily (programme 11 for Synthetics) is designed to wash lightly soiled garments in a short amount of time: it only lasts
30 minutes and allows you to save on both time and energy. By setting this programme (11 at 30°C), you can wash
different fabrics together (except for woollen and silk items), with a maximum load of 3 kg.
We recommend the use of liquid detergent.
Setting the temperature
Turn the TEMPERATURE knob to set the wash temperature (see Programme table on page 10).
The temperature can be lowered, or even set to a cold wash ( ).
Setting the spin speed
Turn the SPIN SPEED knob to set the spin speed for the programme selected.
The maximum spin speeds for each programme are as follows:
Maximum spin speed
1200 rpm
800 rpm
600 rpm
The spin speed can be lowered, or the spin cycle can be excluded altogether by selecting symbol
The washing machine will automatically prevent you from selecting a spin speed higher than the maximum
speed for each programme.
Note: to avoid excessive vibrations, before every spin cycle the machine distributes the load in a uniform manner
by continuously rotating the drum at a speed which is slightly faster than the normal washing speed.
When, despite repeated attempts, the load is still not evenly distributed, the machine spins at a lower speed than
the set frequency.
If the load is excessively unbalanced, the machine attempts to distribute it instead of spinning.
The balancing attempts may extend the total duration of the cycle, up to a maximum of 10 minutes.
To enable a function:
1. press the button corresponding to the desired function, according to the table below;
2. the function is enabled when the corresponding button is illuminated.
Note: The rapid flashing of the button indicates that the corresponding function cannot be selected for the
programme set.
Enabled with
Delays the start
of the wash by
up to 9 hours.
Press the button repeatedly until the LED corresponding to the
desired delay is turned on.
The fifth time the button is pressed, the function will be disabled.
N.B.: Once you have pressed the Start/Reset button, the delay
can only be decreased if you wish to modify it.
Bleaching cycle
designed to
remove the
toughest stains.
Please remember to pour the bleach into extra compartment 4
(see page 12).
This function is incompatible with the EASY IRON function.
2, 3, 4, 5,
Rinse cycle.
When this function is set, programmes 4, 5, 7 will end with the
laundry left to soak (Anti-crease) and the Rinse cycle phase
will flash.
- to conclude the cycle, press the START/RESET button;
- to run the draining cycle alone, set the knob to the relative
and press the START/RESET button.
This function is incompatible with the STAIN REMOVAL function.
3, 4, 5, 7, 8,
9, 10, Rinse
Easy iron
This option
reduces the
amount of
creasing on
fabrics, making
them easier to
Increases the
efficiency of the
Recommended when the appliance has a full load or with large
quantities of detergent.
1, 2, 3, 4, 5,
8, 9, 10, 12,
13, Rinse
Delay Timer
Extra Rinse
Detergents and laundry
Detergent dispenser
Preparing your laundry
Good washing results also depend on the correct
dose of detergent: adding too much detergent won't
necessarily make for a more efficient wash, and may
in fact cause build up on the interior of your
appliance and even pollute the environment.
• Divide your laundry according to:
- the type of fabric/the symbol on the label.
- the colours: separate coloured garments from
• Empty all pockets and check for loose buttons.
• Do not exceed the weight limits stated below,
which refer to the weight when dry:
Sturdy fabrics: max 5,5 kg
Synthetic fabrics: max 2.5 kg
Delicate fabrics: max 2 kg
Wool: max 1,5 kg
Open up the detergent
dispenser and pour in
the detergent and fabric
softener, as follows.
How much does your laundry weigh?
compartment 1: Detergent for pre-wash
Before pouring in the detergent, make sure that
extra compartment 4 has been removed.
compartment 2: Detergent for the wash cycle
(powder or liquid)
Liquid detergent should only be poured in
immediately prior to the wash cycle start.
compartment 3: Additives (fabric softeners, etc.)
The fabric softener should not overflow from the grid.
extra compartment 4: Bleach
Do not use hand wash detergent because it may
form too much foam.
Bleach cycle
Traditional bleach should be used on sturdy
white fabrics, and delicate bleach for coloured
fabrics, synthetics and for wool.
Place extra
compartment 4,
provided, into
compartment 1.
When pouring in the
bleach, be careful not to
exceed the "max" level
indicated on the central
pivot (see figure).
To run the bleach cycle alone, pour the bleach into
extra compartment 4, set the Rinse programme
and enable the Stain removal option (see page 11).
To bleach during a wash cycle, pour in the detergent
and fabric softener, set the desired programme and
enable the Stain removal option (see page 11).
The use of extra compartment 4 excludes the
possibility of using the pre-wash cycle.
sheet 400-500 g
pillow case 150-200 g
tablecloth 400-500 g
bathrobe 900-1,200 g
towel 150-250 g
Special items
Curtains: fold curtains and place them in a pillow
case or mesh bag. Wash them separately without
exceeding half the appliance load. Use programme 7
which excludes the spin cycle automatically.
Quilted coats and windbreakers: if they are
padded with goose or duck down, they can be
machine-washed. Turn the garments inside out and
load a maximum of 2-3 kg, repeating the rinse cycle
once or twice and using the delicate spin cycle.
Wool: for best results, use a specific detergent,
taking care not to exceed a load of 1,5 kg.
Precautions and advice
The washing machine was designed and built in
compliance with the applicable international safety
regulations. The following information is provided for
your safety and should consequently be read carefully.
General safety
• This appliance has been designed for nonprofessional, household use and its functions must
not be changed.
• This washing machine should only be used by
adults and in accordance with the instructions
provided in this manual.
• Never touch the washing machine when barefoot
or with wet or damp hands or feet.
• Do not pull on the power supply cable to unplug
the appliance from the electricity socket. Pull the
plug out yourself.
• Do not open the detergent dispenser while the
appliance is in operation.
• Do not touch the drain water as it could reach
very high temperatures.
• Never force the washing machine door: this could
damage the safety lock mechanism designed to
prevent any accidental openings.
• In the event of a malfunction, do not under any
circumstances touch internal parts in order to
attempt repairs.
• Always keep children well away from the
appliance while in operation.
• The appliance door tends to get quite hot during
the wash cycle.
• Should it have to be moved, proceed with the
help of two or three people and handle it with the
utmost care. Never try to do this alone, because
the appliance is very heavy.
• Before loading your laundry into the washing
machine, make sure the drum is empty.
• Disposing of the packaging material:
observe local regulations, so the packaging can
be re-used.
• The European Directive 2002/96/EC on Waste
Electrical and Electronic Equipment, requires that
old household electrical appliances must not be
disposed of in the normal unsorted municipal waste
stream. Old appliances must be collected
separately in order to optimise the recovery and
recycling of the materials they contain and reduce
the impact on human health and the environment.
The crossed out "wheeled bin" symbol on the
product reminds you of your obligation, that when
you dispose of the appliance it must be separately
Consumers should contact their local authority or
retailer for information concerning the correct
disposal of their old appliance.
Saving energy and respecting the
Environmentally-friendly technology
If you only see a little water through your appliance
door, this is because thanks to the latest Indesit
technology, your washing machine only needs less
than half the amount of water to get the best results:
an objective reached to respect the environment.
Saving on detergent, water, energy and time
• To avoid wasting resources, the washing machine
should be used with a full load. A full load instead
of two half loads allows you to save up to 50% on
• The pre-wash cycle is only necessary on
extremely soiled garments. Avoiding it will save on
detergent, time, water and between 5 and 15%
• Treating stains with a stain remover or leaving them
to soak before washing will cut down the need to
wash them at high temperatures. A programme at
60°C instead of 90°C or one at 40°C instead of
60°C will save up to 50% on energy.
• Use the correct quantity of detergent depending
on the water hardness, how soiled the garments
are and the amount of laundry you have, to avoid
wastage and to protect the environment: despite
being biodegradable, detergents do contain
ingredients that alter the natural balance of the
environment. In addition, avoid using fabric
softener as much as possible.
• If you use your washing machine from late in the
afternoon until the early hours of the morning, you
will help reduce the electricity board's peak load.
The Delay Timer option (see page 11) helps to
organise your wash cycles accordingly.
• If your laundry has to be dried in a tumble dryer,
select a high spin speed. Having the least water
possible in your laundry will save you time and
energy in the drying process.
Care and maintenance
Cutting off the water or electricity
2. clean the interior thoroughly;
3. screw the lid back on.
• Turn off the water tap after every wash. This will
limit the wear of your appliance's water system
and also prevent leaks.
• Unplug your appliance when cleaning it and
during all maintenance operations.
Checking the water inlet hose
Cleaning your appliance
The exterior and rubber parts of your appliance can
be cleaned with a soft cloth soaked in lukewarm
soapy water. Do not use solvents or abrasives.
Cleaning the detergent dispenser
Remove the dispenser
by pulling it out (see
Wash it under running
water; this operation
should be repeated
Caring for your appliance door and drum
• Always leave the appliance door ajar to prevent
unpleasant odours from forming.
Cleaning the pump
The washing machine is fitted with a self-cleaning
pump that does not require any maintenance.
Sometimes, small items (such as coins or buttons)
may fall into the pre-chamber that protects the
pump, situated in the lower part of the same.
Make sure the wash cycle has ended and unplug
the appliance.
To access the pre-chamber:
1. unscrew the lid
rotating it anti-clockwise
(see figure): a little
water may trickle out.
This is perfectly normal;
Check the water inlet hose at least once a year. If
you see any cracks, replace it immediately: during
the wash cycles, water pressure is very strong and
a cracked hose could easily split open.
Never use hoses that have already been used.
Your washing machine could fail to work. Before calling for Assistance (see page 16), make sure the problem
can't easily be solved by consulting the following list.
Possible causes/Solution:
The washing machine won't
• The appliance is not plugged into the socket, or not enough to
make contact.
• There has been a power failure.
The wash cycle won't start.
The appliance door is not shut properly.
button has not been pressed.
The START/RESET button has not been pressed.
The water tap is not turned on.
A delayed start has been set (using the Delay Timer, see page 11).
The washing machine fails to
load water.
The water inlet hose is not connected to the tap.
The hose is bent.
The water tap is not turned on.
There is a water shortage.
The water pressure is insufficient.
The START/RESET button has not been pressed.
The washing machine
continuously loads and unloads
• The drain hose is not fitted between 65 and 100 cm from the floor
(see page 3).
• The free end of the hose is underwater (see page 3).
• The wall drainage system doesn't have a breather pipe.
If the problem persists even after these checks, turn off the water tap, switch
the appliance off and call for Assistance. If the dwelling is on one of the upper
floors of a building, there may be drain trap problems causing the washing
machine to load and unload water continuously. In order to avoid such an
inconvenience, special anti-drain trap valves are available in shops.
The washing machine does not
drain or spin.
• The programme does not foresee the draining: some programmes
require enabling the draining manually (see page 10).
• The “Easy iron” function is enabled: to complete the programme,
press the START/RESET button (see page 11).
• The drain hose is bent (see page 3).
• The drain duct is clogged.
The washing machine vibrates
too much during the spin cycle.
• The drum was not unblocked correctly during installation (see page 2).
• The washing machine is not level (see page 2).
• The washing machine is closed in between furniture cabinets and
the wall (see page 2).
The washing machine leaks.
• The water inlet hose is not screwed on correctly (see page 2).
• The detergent dispenser is obstructed (to clean it, see page 14).
• The drain hose is not secured properly (see page 3).
flashes rapidly at the same
time as at least one other LED.
• Switch off the machine and unplug the appliance; wait for
approximately 1 minute then switch it on again.
If the problem persists, contact Assistance.
There is too much foam.
• The detergent is not suitable for machine washing (it should bear
the definition "for washing machines" or "hand and machine wash",
or the like).
• You used too much detergent.
Before calling for Assistance:
• Check whether you can solve the problem on your own (see page 15);
• Restart the programme to check whether the problem has been solved;
• If this is not the case, contact an authorised Technical Service Centre on the telephone number
provided on the guarantee certificate.
Always request the assistance of authorised servicemen.
Notify the operator of:
• the type of problem;
• the appliance model (Mod.);
• the serial number (S/N).
This information can be found on the data plate situated on the rear of the washing machine.
12 Months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown repairs for
twelve months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective because of either
workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost to you.
This guarantee is subject to the following conditions:
The appliance has been installed and operated correctly and in accordance with our operating and
maintenance instructions.
The appliance is used only on the electricity or gas supply printed on the rating plate.
The appliance has been used for normal domestic purposes only.
The appliance has not been altered, serviced, maintained, dismantled, or otherwise interfered with by any
person not authorised by us.
Any repair work must be undertaken by us or our appointed agent.
Any parts removed during repair work or any appliance that is replaced become our property.
The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
Damage resulting from transportation, improper use, neglect or interference or as a result of improper
Replacement of any consumable item or accessory . These include but are not limited to:
plugs, cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
Replacement of any removable parts made of glass or plastic.
Extended Guarantees
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense of repair bills
for the life of your policy. To find the ideal plan for you please call our advice line on
08709 088 088 (ROI 01 230 0233).
Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you experience any
technical difficulties within the first 90 days of ownership. Simply call our Indesit Service Hotline on 08709 066 066
(ROI 0818 313 413)for telephone assistance, or, where necessary, to arrange for an engineer to call.
After Sales Service
No one is better placed to care for your Indesit appliance during the course of its working life than us - the
Essential Contact Information
Indesit Service
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and 1100 fully qualified
engineers on call to ensure you receive fast, reliable, local service.
UK: 08709 066 066
Republic of Ireland: 0818 313 413
Please note: Our advisors will require the following information:
Model number:
Serial number:
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and hygienically clean
your appliance to keep it looking good and functioning efficiently throughout its life.
UK: 08709 077 077
Republic of Ireland: 0818 313 413
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate, Dublin 17
Recycling & Disposal Information
As part of Indesit's continued commitment to helping the environment, Indesit reserves the right to use quality,
recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove the door,
plug and cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure that the
appliance can no longer be plugged into a mains socket, and the door cannot be locked shut.
07/2007 - Xerox Business Services
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