2214 EVENT LOGGER MODULE FOR THE VX2200

2214 EVENT LOGGER MODULE FOR THE VX2200
2214 EVENT LOGGER MODULE
FOR THE VX2200 SYSTEM
TECHNICAL MANUAL EDITION 1.0.1
CONTENTS
Manual Introduction
Product Overview
Operation and Connection
• RS232 Connection
• RS485 Connection
2214 PCB layout
• RS485 Bus Terminal Jumper Setting
• RS485/RS232 Switch Setting
Terminal Connections
Dip-Switch Settings
Technical Specification
Software Installation
• Event Logger Software Set Up
• Hardware Set Up
• Launching the Software for the First Time
• The Main Event Logger Screen
• System Set Up Screen
• Search Screen
• Connect Function
• Download Function
• Delete Function
• Activate Relay Function
• About
Installation
• Initial Installation Checks
• Lock Release Wiring and Back EMF Protection
• Push to Exit Connection
Wiring Diagrams
• RS232 Diagram
• RS485 Diagram
Trouble Shooting
Additional Software Installation Note
Quick Software Setup Guide
Quick Hardware Reset & Setup Guide
Notes
Software Updates
Firmware Updates
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TECHNICAL MANUAL EDITION 1.0.1
MANUAL INTRODUCTION
T
he information in this manual is intended as an installation and commissioning guide for the 2214
event logger module. This manual should be read carefully before the installation commences. Any
damage caused to the equipment due to faulty installations where the information in this manual has
not been followed is not the responsibility of Videx Security Ltd.
V
IDEX run free training courses for engineers who have not installed this system
before. Technical help is also available on 0191 224 3174 during office hours or via
e-mail tech@videx-security.com. An electronic copy of this user manual is available for
download by scanning the QR code to the right.
PRODUCT OVERVIEW
T
he 2214 event logger module is designed for use with the VX2200 system and the VX2200 event
logger software (version 1.0.0.9). The 2214 connects between the two wire bus and a laptop or PC
(via an Art.481) and records the events such as who is being called, when a conversation has taken place
and who is opening the door.
F
or higher security applications including installations in compliance with ‘Secure By Design’ the 2214
also includes a remote relay and push to exit button input (as found on the 2213 remote relay) which
enables it to be installed in a secure location away from the entrance. Another feature of the 2214 is
that it can store up to 4000 events whilst offline, however when it is connected online in ‘real time’ the
events are unlimited. The 2214 event logger software also includes a ‘caller display’ feature whereby
information regarding the call is shown in real time when the call is made. The information that is
displayed during a call is the flat/apartment being called, the name of the person or area being called
and the entrance/area where the call was made from (refer to page 10).
U
T
OPERATION AND CONNECTION
p to sixteen 2214 devices can be setup on any 2200 digital bus system. The 2214 device number
(from device 0 to 15) can be set using dip switches 1-4 (also refer to page 6 for dip-switch settings).
he 2214 is programmed using the event logger software and is connected to a PC or laptop via an
Art.481 RS232/RS485 converter. The connection from the Art.481 RS232/RS485 converter to the
2214 device can be made using either the RS232 connection or by using the RS485 terminal connections
but not both.
RS232 Connection
f only a single 2214 module is required on the system bus then it can be connected using a USB cable
between the PC or laptop (using an Art.481 RS232/RS485 converter set up in RS232 mode) to the RS232
3.5mm jack plug connection on the 2214 module. Fig.1 shows an example of an RS232 connection for a
1 entrance system.
I
RS485 Connection
f multipe 2214 modules are connected onto the system bus then they should be connected using a
USB cable between the PC or laptop (using an Art.481 RS232/RS485 converter set up in RS485 mode)
to the RS485 terminal connections on the first 2214 module in line and then an RS485 cable between
subsequent 2214 modules. Fig.2 shows an example of an RS485 connection for a 1 entrance system with
two 2214 modules monitoring the bus on two different ‘legs’ of the system bus.
I
TECHNICAL MANUAL EDITION 1.0.1
Page 3
RS232 Connection
Fig.1
RS485 Connection
Fig.2
Page 4
TECHNICAL MANUAL EDITION 1.0.1
3
2214 PCB LAYOUT
4
2
1. RS485 bus (A,B) terminal connections
(see description below).
5
1
6
2. RS232 3.5mm jack plug connection.
3. RS485 bus termination jumper.
4. 8 way dip-switch.
7
5. 2214 software chip.
6. RS485/RS232 switch.
7. 8 way terminal connections (see
description below).
RS485 Bus Termination Jumper Setting
RS485/RS232 Switch Setting
Position A = RS485
termination closed.
Position B = RS485
termination open.
Switch away from the
terminal block = RS485
Switch towards the
terminal block = RS232
TERMINAL CONNECTIONS
Connection
CO
NC
NO
L
PTE
12V
A
B
Description
Common connection of the relay
Normally closed connection of the relay
Normally open connection of the relay
Bus connection
Bus ground connection
Push to exit input (short to ground to activate)
12V-14Vdc from power supply
0V input from power supply
RS485 bus connections
TECHNICAL MANUAL EDITION 1.0.1
Page 5
DIP-SWITCH SETTINGS
Dip-switches SW1 to SW4 sets up the device number of the 2214 module (from 0 to 15).
Setting Device Number
Device Number
SW1
SW2
SW3
SW4
0
OFF
OFF
OFF
OFF
1
ON
OFF
OFF
OFF
2
OFF
ON
OFF
OFF
3
ON
ON
OFF
OFF
4
OFF
OFF
ON
OFF
5
ON
OFF
ON
OFF
6
OFF
ON
ON
OFF
7
ON
ON
ON
OFF
8
OFF
OFF
OFF
ON
9
ON
OFF
OFF
ON
10
OFF
ON
OFF
ON
11
ON
ON
OFF
ON
12
OFF
OFF
ON
ON
13
ON
OFF
ON
ON
14
OFF
ON
ON
ON
15
ON
ON
ON
ON
Switch position
SW1 to SW4
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TECHNICAL MANUAL EDITION 1.0.1
SW5 and SW6
Dip-switches SW5 and SW6 sets up the relay time of the 2214 module.
Setting Relay Time
Relay Time
SW5
SW6
1 second
OFF
OFF
2 seconds
ON
OFF
4 seconds
OFF
ON
6 seconds
ON
ON
Switch position
Dip-switch SW7 sets up the data transfer of the 2214 module.
2214 Data Transfer (1 door system only)
Description
SW7
2214 module automatically
sends data
ON
2214 module sends data
on request from software
OFF
Switch position
SW7
Dip-switch SW8 sets up the 2214 module for use on a 1 level or 2 level system.
2214 Data Transfer (1 door system)
Description
SW8
1 level system operation
OFF
2 level system operation
ON
Switch position
SW8
TECHNICAL SPECIFICATION
Input Voltage
12V - 14Vdc
Current (standby)
9mA
Current (during relay activation)
45-50mA
PTE input open voltage
5Vdc
PTE input closed voltage
0Vdc
Bus voltage
8Vdc
Maximum bus cable resistance
7Ω
Relay Contacts
10A @ 24Vdc
12A @ 120Vac
5A @ 250Vac
Enclosure material
ABS plastic (white)
Enclosure dimensions
110mm (L) x 70mm (W) x 30mm (D)
TECHNICAL MANUAL EDITION 1.0.1
Page 7
B
SOFTWARE INSTALLATION
efore installing the 2214 event logger software first install the driver for the Art.481 RS232/RS485
converter (please refer to Videx Application Note ‘AN0002 Art.481 Driver Installation’). After this
driver has been installed the 2214 event logger software can be installed.
NOTE: The Art.481 RS232/RS485 converter module, RS232 cable, USB cable and driver installation
program is supplied with the 2214 event logger module and the driver on the installation CD.
Event Logger Software Setup
nsert the 2214 CD supplied into the PC CD/DVD ROM. From the start menu select RUN. The run dialog
box will appear. Type in ‘D:\SETUP’ (where D is the the letter of the CD/DVD ROM drive) and then press
OK. The SETUP wizard will launch. Follow the instructions on screen to complete the setup. Once the
setup has completed the 2214 event logger software will be available in the start menu under ‘Videx
Logger’ or alternatively the program will be available by clicking on the event logger icon on the desktop
(see below).
I
Hardware Setup
A
fter both the Art.481 RS232/RS485 converter driver and 2214 Event Logger software have been
installed onto the laptop/PC the Art.481 module, the 2214 Event Logger module and the laptop/PC
need to be connected. As mentioned previously (refer back to pages 3 and 4) the 2214 module can be
connected in one of two ways either by RS232 connection or by RS485 connection. See Fig.3 for RS232
connection and Fig.4 for RS485 connection.
RS232 Connection
Fig.3
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TECHNICAL MANUAL EDITION 1.0.1
RS485 Connection
*if more than one 2214 device is connected via an RS485 cable then the jumper must be
set in the B position (open) and set to the A position (closed) on the last 2214 device in line.
Fig.4
Launching the Software for the First Time
O
nce the 2214 even logger has been connected load up the event logger software through the start
menu by clicking on the START menu button and then PROGRAMS and then click on the Videx folder
and select ‘Videx Logger’ from the list. Alternatively double click on the desktop ‘Videx Logger’ icon (as
shown on page 8). When the program loads, it checks the available COM port the 2214 event logger is
connected to and searches for all available devices connected. The following window will appear when
loading up:
TECHNICAL MANUAL EDITION 1.0.1
Page 9
The loading window will appear for a short period as it checks the COM ports of the laptop/PC searching
to see if a device is already connected. After the software has checked the COM ports the login window
will appear:
The default login name and password is ‘admin’ both in lower case (these can both be changed later in
the setup window). After entering the login name and password click on the ‘Login’ button.
The Main Event Logger Screen
T
he main event logger screen will appear. From this screen several options can be selected. The main
screen is split into four sections (as shown below).
1
2
4
3
1.The top left section displays the Apartment Number being called.
2.The middle left section displays the Apartment Name being called.
3.The bottom left section displays the Entrance making the call.
4.The right section displays events in ‘real time’.
Also displayed at the bottom left corner of the main window is the login user name and to the right
of this the number of devices that are connected and online (devices that are connected online will be
shown in green).
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TECHNICAL MANUAL EDITION 1.0.1
F
rom the main event logger window it is possible to adjust the view settings. Simply click on ‘View’
from the top menu and click on the ‘tick’ to the left of the menu descriptions to select or de-select
the information you require to be shown on the screen (as shown below).
System Setup Screen
I
n order to make adjustments to the system setup from the main event logger screen first click on ‘File’
from the top menu and select ‘Setup’ from the drop down list (as shown below).
The event logger setup window will appear (see page 12) where multiple options can be selected and
any system adjusments can be made.
TECHNICAL MANUAL EDITION 1.0.1
Page 11
On this window it is possible to set the following:
• Language - click on the drop down menu to select the language to be displayed.
• Automatically pull data - tick this box (dip-switch 7 must be set to the OFF position) in order for the
2214 software to pull information directly from the 2214 event logger module*. When unticked
(dip-switch 7 must be set to the ON position) the 2214 event logger module will automatically send
data to the 2214 software (refer to page 7).
(*Pull Data Interval - if the ‘automatically pull data’ box has been ticked then the ‘pull data interval’
field will be available to adjust the time in which the 2214 software will pull information directly from
the 2214 event logger module. This can be changed by using the up and down arrows (pq) next to the
‘pull data interval’ field and will make adjustments in multiples of 5 seconds).
• Chime upon new call - tick this box in order for the software to give a ‘door chime’ when a call is
placed on the system.
• Comm Port - click on the drop down menu to select the COM port the 2214 event logger module
is connected to.
• Refresh List - click on this button to refresh the available COM port list.
• Set Time & Date - click on this button to set the time and date of the 2214 event logger module
with the time and date of the PC (below shows the window that will appear when the set time &
date button has been clicked).
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TECHNICAL MANUAL EDITION 1.0.1
• Check Time & Date - click on this button to check the time and the date on the 2214 event logger
module is synchronised with the time and date of the PC. (below shows the window that will appear
when the check time & date button has been clicked).
• Clear Device Memory - click on this button to clear the 2214 event logger memory (IMPORTANT
NOTE: once the device memory has been erased it will not be possible to recover this information).
• Edit existing login user • User - click on the drop down menu to select the existing user that you wish to edit.
• Current Password - enter the current user password to change from.
• New Password - enter the new password to change to.
• Delete - click on this button to delete the existing user.
• Update - click on this button to update the new user password.
• Add new login user • User - click on this field and enter the new user name.
• Password - enter the new user password.
• Confirm Password - confirm the new user password.
• Administrator - select this option to make the new user an administrator.
• User - select this option to make the new user an ordinary user.
• Add - click on this button to add the new user settings.
(IMPORTANT NOTE: only an administrator will have full access to edit and setup the system; an ordinary
user will have limited access only and can only edit the display layout on the main view screen).
• Device ID tabs - clicking on the relevant device ID tab, the following information can be edited:
• Device Name - click on this field and enter the new device name.
• Dat Path - *click on the browse button to select the path where the ‘dat’ file is located.
• Entrance Names - click on this field or fields to enter the name of the entrance or entrances on
the system.
(*IMPORTANT NOTE: the ‘dat’ file is a database file containing all the programming information
for the apartments and entrances on the system, this information is the same information that is
programmed into the entrance panel and/or the VX2210A/VX2210V concierge unit and is created
using the 2x02PC program).
TECHNICAL MANUAL EDITION 1.0.1
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• Automatically backup and delete records - *tick this box in order to automatically backup and
delete records stored in the database, if ticked the following information can be edited:
• When records reach - click on this field and enter the number of records to reach before they
are deleted from the database.
• Delete oldest - click on this field and enter the number of records to actually delete once the set
number of records has been reached.
(*IMPORTANT NOTE: if this option is ticked once the database reaches the designated number of
records it will then delete the oldest designated number of records from the database; for example if
the number of records to reach is set to 4000 and the delete oldest records is set to 1000 then once the
database has reached 4000 events it will then delete the oldest 1000 events that were recorded after
first creating a back up of the database).
• Save - click on this button to save all details entered in the setup window.
Search Screen
T
he search option allows you to view, save and/or print recorded events stored in the database. To
select this function from the main event logger screen first click on ‘File’ from the top menu and
select ‘Search’ from the drop down list (as shown below).
The event logger search window will appear (see page 15) where multiple options can be selected and
viewed, saved (as an excel database file) or printed. On the search window the following information
can be selected:
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TECHNICAL MANUAL EDITION 1.0.1
• Event Types - ticking the relevant box next to the event type will allow the user to view the
information selected either as a print preview or saved as an excel file.
• Door Calls - tick this box to view calls made from the entrance panel.
• Concierge Calls - tick this box to view calls made from the VX2210A/VX2210V concierge unit.
• Conversations - tick this box to view when a conversation took place.
• Door Open - tick this box to view when the door has been activated.
• Apartment Calls - tick this box to view calls made from an apartment.
• Apartment Alarms - tick this box to view if alarm feature has been triggered from handset (only
available if a VX2210A/VX2210V concierge unit is used).
• Login Events - tick this box to view when a user has logged in and out of the event logger
software.
It is possible to view events from a specific date or a set of dates, this can be done by clicking on the
calendar and using the left and right arrows (tu) either side of the calendar month, to scroll through
to the calendar month required and then highlighting the day or days within the month that you wish
to view (as shown below).
• All dates - tick this box to see all dates recorded by the event logger in the active database or the
selected backup database shown in the database drop down menu (refer to Fig.5 and see below).
• Database - click on the drop down menu to select the database file to view or save (the active
database is always the default database initially shown in the drop down menu, however all other
databases that have been backed up will also be shown further down the drop down menu. If the
‘automatically backup and delete records’ box was ticked on the setup window, refer to page 12,
then it will add the database filename onto the list in the drop down menu. See Fig.6).
TECHNICAL MANUAL EDITION 1.0.1
Page 15
Fig.5
Fig.6
• Time - *this section allows you to select a specific time period for the dates previously selected to
view or save:
• From - click on this field and enter the start of the time period you wish to view.
• To - click on this field and enter the end of the time period you wish to view.
(*IMPORTANT NOTE: the ‘from’ and ‘to’ time periods use a 24 hour clock; for example if the time
period you wish to view is between 10:25am to 2:15pm then enter the ‘from’ time as 10:25 and the
‘to’ time as 14:15).
• Advanced Search - *this section allows you to select information from all 2214 devices (ANY) or a
specific 2214 device (DEVICE0 - DEVICE15) to view or save:
• Device ID - click on this field and select the required device ID you wish to view or save information
from (the default selection is ANY to view or save information from all devices that are stored).
• Apt No./Name - click on this field and select the required apartment number or name you wish
to view or save (only available if a specific device number has been selected from the device ID
drop down menu).
• Entrance No. - click on this field and select the required entrance number you wish to view or
save (only available if a specific device number has been selected from the device ID drop down
menu).
(*IMPORTANT NOTE: Please note that the default Device ID is set as ‘ANY’ and will show all events that
have been recorded by all the devices that are stored, the ‘Apt No/Name’ and ‘Entrance No.’ fields will
not be available. If a specific device number is selected from the device ID drop down menu then it will
be possible to refine the search further and the ‘Apt No/Name’ and ‘Entrance No.’ fields will become
available).
Once all the required selections and fields have been made and completed in the search window then
the user can either see a print preview and then print off a copy or they can save the information as an
excel database file and view at a later time.
• Print Preview - click on this button to view the information required based on the search options
selected in the search window. (see example on page 17).
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TECHNICAL MANUAL EDITION 1.0.1
The print preview window will show all the information that was selected in the previous search window.
It is also possible on this window to scroll through and view other pages (if more than one page is
created from the database file) by using the left and right arrow (tu) buttons either side of the page
number at the top of the print preview window. If a ‘paper’ copy is required then simply click on the
printer icon in the top left corner of the window. A ‘zoom’ in and out drop down menu is also located at
the top of the window if a close up look at the information is required. Clicking on the close button will
exit out of the print preview window.
• Export Excel - click on this button to save the information required based on the search options
selected in the search window. (see example below).
To save the information simply click on the Export Excel button, select a destination to save the file,
create a file name (this will automatically be saved as an excel database file .mdb) and then press the
save button.
TECHNICAL MANUAL EDITION 1.0.1
Page 17
To exit out of the search window simply click on the exit button.
Connect Function
If for any reason the connection to the 2214 device or devices has been lost it is possible to re-connect
to them using the connect function. To select this function from the main event logger screen first click
on ‘File’ from the top menu and select ‘Connect’ from the drop down list (as shown below).
The event logger software will search through the COM ports to see if any devices are present and reestablish a connection. The progress of this search can be seen at the bottom of the main event logger
window (as shown above).
Download Function
If required it is possible to download previous events from a specific date and time and view it on the
real time display window. To select this function from the main event logger screen first click on ‘File’
from the top menu and select ‘Download’ from the drop down list. The date and time window will
appear:
In the date and time field enter the required date and time for the events you wish to view or use the
calendar icon to the right of the field to select the date.
• Download - click on the download button to download the events to be displayed.
• Cancel - click on the cancel button to exit out of this function.
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TECHNICAL MANUAL EDITION 1.0.1
Once the download button has been clicked the event logger software will download all the events that
occured from the date previously entered in the date and time window. The progress of the download
can be seen at the bottom of the main event logger window and the events displayed above (as shown
below).
Delete Function
The delete function allows you to delete the oldest records on the 2214 event logger module. To select
this function from the main event logger screen first click on ‘File’ from the top menu and select ‘Delete’
from the drop down list. The delete records window will appear:
In the cancel oldest records field enter the number of records you wish to delete or use the up and down
arrow buttons (pq) to the right of the field and scroll up or down to increase or decrease the number
of records you wish to delete.
• Delete - click on the delete button to delete the records from the 2214 event logger module (a
database backup will first be made).
• Cancel - click on the cancel button to exit out of this function.
To exit and close down the software click on ‘File’ from the top menu and select ‘Close’ from the drop
down list.
TECHNICAL MANUAL EDITION 1.0.1
Page 19
Activate Relay Function
The activate relay function allows you to remotely activate the onboard relay on the 2214 event logger
module. To select this function from the main event logger screen first click on ‘Activate Relay’ from the
top menu. Next select the device name of the 2214 module you want to trigger from the drop down list
as shown below.
The 2214 module selected will then trigger the onboard relay and the ‘ok’ window will appear (see
below). Click on the ‘ok’ button to return back to the main event logger screen.
About
Clicking on ‘About’ from the top menu will display the current version of the event logger software being
used (see below). Click on the software version window to return back to the main event logger screen.
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TECHNICAL MANUAL EDITION 1.0.1
Initial Installation Checks
INSTALLATION
• Check that all components are free from damage before installing (Do not proceed with the
installation in the event of damage).
• Keep all packaging away from children.
• Do not obstruct the ventilation openings or slots on any of the devices.
• All connections to mains voltages must be made to the current national standards (IEE Wiring
regulations).
• Install an appropriate fused spur or isolation switch to isolate the mains.
• Isolate the mains before carrying out any maintenance work on the system.
• Avoid water ingress into the module.
• It is important to power the lock release from a dedicated fused supply to avoid a short in the
entrance panel cabling powering down the lock release.
• All intercom and access control cables must be routed separately from the mains.
Lock Release Wiring and Back EMF Protection
W
hen fitting an electric lock release to the onboard relay on the 2214 event logger module then back
EMF protection will be required. If fitting an AC lock release then a 100nF ceramic disc capacitor
must be fitted across the terminals on the lock. If fitting a DC lock release (fail secure or fail safe) then a
1N4002 diode must be fitted across the terminals on the lock.
Push to Exit Connection
W
hen fitting a push to exit button then it must be connected across the PTE and -(GND) inputs and
must be configured as a ‘push-to-make’ button (as shown below).
TECHNICAL MANUAL EDITION 1.0.1
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WIRING DIAGRAMS
RS232 Diagram
Page 22
TECHNICAL MANUAL EDITION 1.0.1
RS485 Diagram
TECHNICAL MANUAL EDITION 1.0.1
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W
TROUBLE SHOOTING
hen trouble shooting on a large system it will be easier to break the system down to a manageable
size. The simplest way to do this is to remove all but one device. Doing this you can confirm the
door panel and control equipment are free from faults. Once this has been confirmed you can reconnect
other devices back onto the databus in small groups (floor by floor) testing after each set to see if the
fault has re-appeared.
Symptom
Tests / Checks to carry out
PC software not seeing 2214 event Check that the 2214 module has +12Vdc power.
logger online (RS232 connection). Check that the 2214 module switch is set to the RS232 position.
Ensure that the RS232 jack is plugged in properly to the RS232 socket on the 2214
module.
Check the Art.481. switch is set to the RS232 position.
Check the jumper is in the A position (closed) on the 2214 module.
Check the USB cable is firmly plugged in at both ends (PC and Art.481).
Check the correct COM port has been selected from the ‘setup’ window (refer to page
12). This can also be checked via the PC’s ‘control panel’ and ‘device manager’. If the
2214 device is online then the device number will be highlighted in green at the bottom
of the main event logger screen.
Check the Art.481 USB driver has been installed correctly (refer to Videx application
note AN0002 Art.481 Driver Installation).
PC software not seeing 2214 event Check that the 2214 module has +12Vdc power.
logger online (RS485 connection). Check that the 2214 module switch is set to the RS485 position.
Ensure that the RS485 cable is connected properly on the Art.481 and on the 2214
module (if more than one 2214 module is connected also check the RS485 cable
between 2214 modules). If necessary check for continuity of the RS485 cable between
all the devices in line.
Check the Art.481. switch is set to the RS485 position.
Check the USB cable is firmly plugged in at both ends (PC and Art.481).
Check the correct COM port has been selected from the ‘setup’ window (refer to page
12). This can also be checked via the PC’s ‘control panel’ and ‘device manager’. f the
2214 device is online then the device number will be highlighted in green at the bottom
of the main event logger screen.
Check the Art.481 USB driver has been installed correctly (refer to Videx application
note AN0002 Art.481 Driver Installation).
Check the JP1 bus termination jumper on the Art.481 is in the closed position.
If more than one 2214 module is connected check that the jumper on all 2214 modules
between the Art.481 and the last 2214 module in line is set to the B position (open) and
that the same jumper on the last 2214 module in line is set to the A position (closed).
No event or events are displayed
when an event occurs on the
databus (call from the panel, call
from the concierge, etc).
Page 24
Check the L/- databus connections between all devices (this includes databus
connections from the door panel, any 2214 modules connected on the databus, the
databus connections to and from a VX2210A/VX2210V concierge unit all the way
through to the phones). The databus voltage should be 7.5/8Vdc and should be present
all the time. If necessary check the L/- databus connections for continuity throughout
the system where a 2214 module is connected.
TECHNICAL MANUAL EDITION 1.0.1
Additional Software Installation Note
If for any reason there are still problems with the communication between the 2214 event logger
software and the 2214 event logger device then it may be necessary to uninstall both the Art.481 RS232/
RS485 driver software and the 2214 event logger software and the reinstall them both again. Remember
to keep the Art.481 RS232/RS485 converter disconnected from the laptop/PC until the driver has been
installed first and always make sure that the Art.481 RS232/RS485 driver is installed before the 2214
event logger software.
QUICK SOFTWARE SETUP GUIDE
1.First install the Art.481 RS232/RS485 driver following application note ‘AN0002 Art.481 driver
installation’.
2.Insert the 2214 event logger software CD into the PCs CD/DVD rom drive.
3.Select ‘RUN’ from the start menu.
4.Type in ‘D:\setup’ then press the ‘OK’ button.
5.Follow the on screen instructions to complete the setup.
6.Connect the USB cable between the PC and Art.481 and set it either RS232 or RS485 (depending
on the type of connection required).
7.Once the 2214 software setup is complete ‘double click’ on the event logger desktop icon to launch
the software.
QUICK HARDWARE RESET & SETUP GUIDE
1.Disconnect the 12Vdc power from the 2214 event logger module.
2.Link out terminals PTE and GND.
3.Reconnect the power back onto the 2214 event logger module.
4.Wait for the 2214 event logger to ‘click’ (approximately 25 seconds).
5.Remove the link between PTE and GND.
6.The 2214 event logger will be reset to factory default and ready to use.
7.Repeat for any other 2214 event logger modules on the system.
TECHNICAL MANUAL EDITION 1.0.1
Page 25
NOTES:
Page 26
TECHNICAL MANUAL EDITION 1.0.1
SOFTWARE UPDATES
Date
Software Version
Revision
04/09/2014
1.0.0.9
Launch of 2214 Event Logger PC software.
FIRMWARE UPDATES
Date
Software Version
Revision
04/09/2014
VX149-11-3
Launch of 2214 Event Logger Module.
TECHNICAL MANUAL EDITION 1.0.1
Page 27
Northern Office
Videx Security Ltd.
Unit 4-7 Chillingham Industrial Estate
Newcastle Upon Tyne
NE6 2XX
Southern Office
Videx Security Ltd.
1 Osprey, Trinity Park
Trinity Way’ London
E4 8TD
TECHNICAL SUPPORT
Tel: 0191 224 3174
Fax: 0191 224 4938
Email: tech@videx-security.com
Web: www.videx-security.com
TECHNICAL MANUAL EDITION 1.0.1
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