Owner`s Manual

Owner`s Manual
TM
Owner’s Manual
for the turbochef i5 TM and i3 TM rapid cook ovens
with touch controls
© 2015 TurboChef Technologies, Inc.
For further information, call
800.90TURBO
or
+1 214.379.6000
The information contained in this manual is important for the proper installation, use, maintenance,
and repair of this oven. Follow these procedures and instructions to help ensure satisfactory baking
results and years of trouble-free service.
Errors – descriptive, typographic, or pictorial – are subject to correction. Specifications are subject to
change without notice.
Please carefully read this manual and retain it for future reference.
Table of Contents
Important Safety Instructions
General Safety Information
Reducing Fire Risk
Grounding Instructions
Power Cord Replacement or Removal
Precautions to Avoid Possible Exposure to Excessive Microwave Energy
RF Interference Considerations
Protective Earth (Ground) Symbol
Equipotential Bonding Symbol
i
i
i
ii
ii
ii
ii
iii
iii
General Oven Information/Installation
1
Theory of Operation
1
Features1
Dimensions1
Electrical Specifications - i5 Oven
2
Electrical Specifications - i3 Oven
3
Certifications4
Oven Construction
4
Installation4
Unpacking Instructions
4
Lifting and Placing the Oven
4
Installation Near Open Heat Source
5
Voltage Selection
5
Ventilation5
Date and Time Prompt
6
Optional Installation Items
6
Oven Carts
6
Stacking Stand
6
Oven Restraint Kit
6
ChefComm Pro®
6
tm
ChefComm Limited 6
Maintenance
8
Oven Controls10
Menu Cook Mode
Manual Cook Mode
11
14
The Info Mode
16
16
16
16
16
16
16
17
17
17
17
17
Information Screen
Counters Screen
Options Screen
Editing
Cook More
Load Menu
VAC
Demo Mode
Manual Cooking
Diagnostic Mode
F2 Bypass
Continued on next page...
The Info Mode Continued...
Settings Screen
Temperature
Language
WiFi Network
Volume
Date
Time
Auto On
Auto Off
Service Screen
Manufacturing Mode
Load Menu from USB
Save Menu to USB
Firmware Update
17
17
17
18
19
19
19
19
19
19
20
20
20
21
The Edit Mode
Edit Set Temperature
Access Edit Items Screen
Name a Group
Delete a Group
Move a Group
Item Editing Options
Edit % Time
Edit % Air (Upper and Lower)
Edit % Microwave
Edit Cook Time
Name an Item
Run a Test Cook Cycle
Name Item
Add from Cookbook
Change Group
Move Item
Delete Item
22
22
23
23
24
24
25
26
26
26
27
27
27
28
28
29
29
30
Troubleshooting
31
North America Limited Warranty
33
International Limited Warranty
35
i
IMPORTANT SAFETY INSTRUCTIONS
WARNING: When operating this oven, strictly adhere to the following safety precautions to reduce the
risk of burns, electric shock, fire, injury, damage to oven or property near oven, or possible exposure to
excessive microwave energy.
GENERAL SAFETY INFORMATION
a Read all instructions before using this appliance.
a Read and follow the specific “Precautions to be Observed to Avoid Possible Exposure to Excessive
Microwave Energy” found on page ii.
Instructions” on page ii.
service facility for examination, repair, or adjustment.
a This appliance must be grounded. Connect only to a properly grounded outlet. See “Grounding a Install or locate this appliance only in accordance with the provided installation instructions.
a This appliance should be serviced by qualified service personnel only. Contact the nearest authorized a Keep the cord away from heated surfaces.
a Liquids, such as water, coffee, or tea are able to be overheated beyond the boiling point without
REDUCING FIRE RISK
a Remove wire twist-ties from paper or plastic bags used to facilitate cooking in the oven.
a If materials inside the oven ignite, keep the oven door closed, turn the oven off, and disconnect the power cord or shut off power at the fuse or circuit breaker panel.
X
do not use the cook cavity for storage purposes.
do not overcook food. Carefully attend to the oven if paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.
do not leave paper products, cooking utensils, or food in the cavity when the oven is not in use.
a If smoke is observed, switch off or unplug the oven. Keep the door closed to stifle any flames.
X
X
SAVE THESE INSTRUCTIONS
SAFETY INSTRUCTIONS
appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave oven is not always present. this could result in very hot liquid suddenly boiling over when the container is disturbed or a utensil is inserted into the liquid.
a warning: The contents of feeding bottles and baby food jars must be stirred or shaken and the temperature checked before consumption, in order to avoid burns (IEC 60335-2-90).
a Use this appliance only for its intended uses as described in this manual.
a Only use utensils that are suitable for use in microwave ovens (IEC 60335-2-90).
X do not use corrosive chemicals or vapors in this appliance; it is not designed for industrial/laboratory use.
X warning: do not heat liquids or other foods in sealed containers (e.g., jars, whole eggs, etc.) since they are liable to explode.
X
warning: Failure to maintain the oven in a clean condition could lead to deterioration of the surface that
could adversely affect the life of the appliance and possibly result in a hazardous situation.
X do not allow children to use this appliance.
X do not operate this appliance if it has a damaged cord or plug, is not working properly, or has been damaged or dropped. See “Power Cord Replacement” found on page ii.
X do not cover or block any openings on this appliance.
X do not store this appliance outdoors.
X do not use this product near water (e.g., near a kitchen sink, in a wet basement, near a swimming pool).
X do not immerse the cord or plug in water.
X do not let the cord hang over the edge of a table or counter.
X do not use a water jet for cleaning. See pages 8-9 in this manual for proper cleaning procedures.
X do not use this product without the bottom jetplate installed. The oven will not cook properly and
damage to the oven may occur.
X This appliance is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
ii
SAFETY INSTRUCTIONS
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric current. This oven is equipped with a cord that has
a grounding wire with a grounding plug, which must be plugged into an outlet that is properly installed and
grounded. Consult a qualified electrician or serviceman if uncertain about the ability to follow grounding
instructions or if in doubt as to whether the appliance is properly grounded.
do not use an extension cord. If the power cord is too short, have a qualified electrician or
serviceman install an outlet near the appliance.
WARNING: Improper grounding can result in risk of electric shock.
X
POWER CORD REPLACEMENT OR REMOVAL
If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly
qualified person.
WARNING: If the oven is unplugged during service or maintenance, the user must be able to access and
see the plug at all times to ensure that the oven remains unplugged. The plug must remain near the oven
and cannot be placed behind another appliance or in another room.
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE
TO EXCESSIVE MICROWAVE ENERGY
(a) Do not attempt to operate this oven with the door open since open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.
(b) Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.
(c) Do not operate the oven if it is damaged. It is particularly important that the oven door close properly and that there is no damage to the: (1) Door (bent), (2) hinges and latches (broken or loosened), (3) door seals and sealing surfaces.
(d) The oven should not be adjusted or repaired by anyone except properly qualified service personnel.
RF INTERFERENCE CONSIDERATIONS
This oven generates radio frequency signals. This device has been tested and was determined to be in compliance with applicable portions of FCC part 18 requirements and to the protection requirements of Council
Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic
compatibility at the time of manufacture. However, some equipment with sensitivity to signals below these
limits may experience interference.
If your equipment experiences interference:
a Increase the physical separation between this oven and the sensitive equipment.
a If the sensitive device can be grounded, do so following accepted grounding practices.
a If battery-powered microphones are being affected, ensure that the batteries are fully charged.
a Keep sensitive equipment on separate electrical circuits if possible.
a Route intercom wires, microphone wires, speaker cables, etc. away from the oven.
SAVE THESE INSTRUCTIONS
iii
PROTECTIVE EARTH (GROUND) SYMBOL
This symbol identifies the terminal which is intended for connecting an external conductor for
protection against electric shock in case of a fault, or the terminal of a protective earth (ground)
electrode.
EQUIPOTENTIAL BONDING SYMBOL
This symbol identifies the terminals which, when connected together, bring the various parts of an
equipment or of a system to the same potential, not necessarily being the earth (ground) potential,
e.g. for local bonding.
SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
iv
SAFETY INSTRUCTIONS
This page intentionally blank.
1
27.2” (691 mm)
28.25” (718 mm)
27.2” (691 mm)
28.25” (718 mm)
24.3”
(618
mm)
24.3”
(618 mm)
31.1” (790 mm)
31.1” (790 mm)
Figure 1: i5 Touch Oven Dimensions
15.15” (385mm)
15.15” (385mm)
25.75” (654 mm)
PLUG
PLUG
28.1” (714 mm)
2.5” (64 mm)
25.75” (654 mm)
28.1” (714 mm)
2.5” (64 mm)
23.5” (597 mm)
23.5” (597 mm)
28.25” (718 mm)
28.25” (718 mm)
21.25”
21.25”
(540 mm)
mm)
(540
PLUG
PLUG
PLUG
PLUG
31.25”
31.25” (794
(794 mm)
mm)
11.4”
11.4” (290
(290 mm)
mm)
25.75”
25.75” (654
(654 mm)
mm)
24.5”
24.5” (622
(622 mm)
mm)
2.5”
2.5” (64
(64 mm)
mm)
Figure 2: i3 Touch Oven Dimensions
Theory of Operation
Dimensions
Utilizing TurboChef’s patented technology to
rapidly cook food without compromising quality,
the i5 and i3 ovens maximize throughput and
versatility with a large cavity size and the ability to
cook with most any metal pan. The control system
precisely coordinates independent top and bottom
impinged airflow with top-launched microwave to
deliver superior quality, throughput, and speed.
Integral catalytic converters allow for UL®certified ventless operation.
Oven Dimensions
This manual includes instructions for installing,
cleaning, and operating the i5 and i3 ovens. If you
have questions that are not addressed in this manual, contact Customer Support (800.90TURBO,
+1 214.379.6000) or your Authorized Distributor.
Measurement
i5 Oven
i3 Oven
Height
10” (254 mm)
6.9” (175 mm)
Width
24” (610 mm)
19.4” (493 mm)
Features
Volume
i5 Oven
i3 Oven
Height
24.3” (618 mm)
21.25” (540 mm)
Width
28.1” (714 mm)
24.5” (622 mm)
Depth (door closed) 31.1” (790 mm)
31.25” (794 mm)
Depth (door open) 43.4” (1102 mm) 39.65” (1007 mm)
Weight
275 lb. (125 kg) 245 lb. (111 kg)
Cook Cavity Dimensions
Depth (door open) 16” (406 mm)
14.75” (375 mm)
Depth (door closed) 14” (356 mm)
12.75” (324 mm)
2.22 ft (63 liters) 1.14 ft (32.3 liters)
3
3
Clearances
Measurement
i5 Oven
i3 Oven
Top
19” (483 mm)
19” (483 mm)
Sides
2” (51 mm)
2” (51 mm)
GENERAL OVEN INFORMATION / INSTALLATION
- Capacitive touch screen with industrial-grade tempered glass cover
- Manual mode for on-the-fly cooking
- Add from cookbook option that allows a user to access and save TurboChef cookbook recipes
- Up to 10 selectable languages
- Integrated tutorials for daily operation
and maintenance
- Enhanced data logging for troubleshooting assistance and learning which products are being cooked and when
- New menu editing tools and USB
- WiFi ready for the connected kitchen
Measurement
2
GENERAL OVEN INFORMATION / INSTALLATION
Electrical Specifications - i5 Oven
TurboChef recommends a Type D circuit breaker for all installations outside the US.
Single Phase
i5 US model (i5-9500-401)*
208/240 VAC, 60 Hz, 48 amps
Max Input: 9500/11500 watts
Plug: NEMA 6-50P
i5 UK model (i5-9500-402-UK)
230 VAC, 50 Hz, 48 amps
Max Input: 10000 watts
Plug: IEC 309, 3-pin
i5 BK model (i5-9500-406-BK)
220 VAC, 60 Hz, 48 amps
Max Input: 10000 watts
Plug: IEC 309, 3-pin
i5 JK model (i5-9500-408-JK) - 50 Hz
(i5-9500-410-JK) - 60 Hz
200 VAC, 50 or 60 Hz, 46 amps
Max Input: 9000 watts
Plug: PSE-marked, 3-blade
i5 LA model (i5-9500-407-LA)
220 VAC, 60 Hz, 48 amps
Max Input: 10000 watts
Plug: NEMA 6-50P
Multi Phase
i5 DL (USA) model (i5-9500-414-DL)*
208/240 VAC, 60 Hz, 30 amps
Max Input: 9500/11500 watts
Plug: NEMA 15-30P
i5 BD model (i5-9500-416-BD)
220 VAC, 60 Hz, 28 amps
Max Input: 10000 watts
Plug: IEC 309, 4-pin
i5 LD model (i5-9500-415-LD)
220 VAC, 60 Hz, 28 amps
Max Input: 10000 watts
Plug: NEMA 15-30P
i5 EW model (i5-9500-404-EW)
400 VAC, 50 Hz, 19 amps
Max Input: 10000 watts
Plug: IEC 309, 5-pin
i5 KW model (i5-9500-412-KW)
400 VAC, 60 Hz, 19 amps
Max Input: 10000 watts
Plug: IEC 309, 5-pin
i5 ED model (i5-9500-403-ED)
230 VAC, 50 Hz, 28 amps
Max Input: 10000 watts
Plug: IEC 309, 4-pin
i5 SD model (i5-9500-413-SD)
230 VAC, 60 Hz, 28 amps
Max Input: 10000 watts
Plug: IEC 309, 4-pin
i5 JD model (i5-9500-409-JD) - 50 Hz
(i5-9500-411-JD) - 60 Hz
200 VAC, 50 or 60 Hz, 25 amps
Max Input: 10000 watts
Plug: PSE-marked, 4-blade
i5 AU model (i5-9500-405-AU)
400 VAC, 50 Hz, 19 amps
Max Input: 10000 watts
Plug: Clipsal 5-pin
* North America models include a voltage sensor that detects 208 or 240 VAC. The voltage sensor does not compensate for lack-of or over-voltage installations.
3
Electrical Specifications - i3 Oven
TurboChef recommends a Type D circuit breaker for all installations outside the US.
Single Phase
i3 US model (i3-9500-401)*
208/240 VAC, 60 Hz, 40 amps
Max Input: 8300/9600 watts
Plug: NEMA 6-50P, 8/3
i3 UK model (i3-9500-402-UK)
230 VAC, 50 Hz, 40 amps
Max Input: 9200 watts
Plug: IEC 309, 3-pin
i3 BK model (i3-9500-406-BK)
220 VAC, 60 Hz, 40 amps
Max Input: 8800 watts
Plug: IEC 309, 3-pin
i3 JK model (i3-9500-408-JK) - 50 Hz
(i3-9500-410-JK) - 60 Hz
200 VAC, 50 or 60 Hz, 40 amps
Max Input: 8000 watts
Plug: PSE-marked, 3-blade
i3 LA model (i3-9500-407-LA)
220 VAC, 60 Hz, 40 amps
Max Input: 8800 watts
Plug: NEMA 6-50P
Multi Phase
i3 DL (USA) model (i3-9500-414-DL)*
208/240 VAC, 60 Hz, 24 amps
Max Input: 8600/9900 watts
Plug: NEMA 15-30P
i3 LD model (i3-9500-415-LD)
220 VAC, 60 Hz, 24 amps
Max Input: 9100 watts
Plug: NEMA 15-30P
i3 EW model (i3-9500-404-EW)
400 VAC, 50 Hz, 14 amps
Max Input: 9500 watts
Plug: IEC 309, 5-pin
i3 ED model (i3-9500-403-ED)
230 VAC, 50 Hz, 24 amps
Max Input: 9500 watts
Plug: IEC 309, 4-pin
i3 SD model (i3-9500-413-SD)
230 VAC, 60 Hz, 24 amps
Max Input: 9200 watts
Plug: IEC 309, 4-pin
i3 JD model (i3-9500-409-JD) - 50 Hz
(i3-9500-411-JD) - 60 Hz
200 VAC, 50 or 60 Hz, 23 amps
Max Input: 8000 watts
Plug: PSE-marked, 4-blade
i3 AU model (i3-9500-405-AU)
400 VAC, 50 Hz, 14 amps
Max Input: 9500 watts
Plug: Clipsal 5-pin
* North America models include a voltage sensor that detects 208 or 240 VAC. The voltage sensor does not compensate for lack-of or over-voltage installations.
GENERAL OVEN INFORMATION / INSTALLATION
i3 BD model (i3-9500-416-BD)
220 VAC, 60 Hz, 24 amps
Max Input: 9100 watts
Plug: IEC 309, 4-pin
i3 KW model (i3-9500-412-KW)
400 VAC, 60 Hz, 14 amps
Max Input: 9500 watts
Plug: IEC 309, 5-pin
4
GENERAL OVEN INFORMATION / INSTALLATION
Certifications
cULus, UL EPH, TÜV, CE, FDA
Oven Construction
Exterior
- Two-tone stainless steel front, top, and sides
- 304 stainless steel removable grease pan
- Ergonomic door handle
- Rubber seal for surface mounting
- Side handles for lifting
- 7-inch capacitive touch screen with tempered
glass cover
Interior
- 304 stainless steel interior
- Fully-insulated cook chamber
- Removable rack
- Top and bottom jetplates
Installation
Install or locate this appliance only in accordance
with the instructions below.
Unpacking Instructions
1.
2.
3.
4.
5.
Remove oven from packaging.
Before discarding packaging, check it
thoroughly for accessories, consumables,
and additional literature.
Discard packaging.
Check cook cavity thoroughly for accessories, consumables, and additional literature.
Discard any packaging in cook cavity.
WARNING: Lift only by using the provided hand grips (Figure 3, below). Never lift the oven by the door handle.
WARNING: The oven must be properly placed on the table or countertop at all times. TurboChef will not recognize a fallen oven as a warrantable claim and is not liable for any injuries that may result.
WARNING: This oven is not intended for built-in installation (i.e., installing the oven in any structure that surrounds the oven by five or more sides). Be sure to provide a minimum of 2” (51 mm) clearance for all sides and 19” (483 mm) clearance for the top.
1.
2.
3.
4.
5.
6.
Prepare a surface that is at least 30” (762 mm) deep and capable of supporting - 280 lb. (127 kg) if installing an i5 oven
- 250 lb. (114 kg) if installing an i3 oven
If installing onto an oven cart, make sure the
wheels/casters are locked.
Position one or more persons at the front and back of the oven.
Place hands into grips (see Figure 3) and lift.
Place the oven on the prepared surface.
Install the oven rack or other provided
cooking surface.
Plug in the oven.
NOTE: The oven is primarily serviced through its
top. DO NOT install shelving directly over the
unit. The operator will be responsible for service
charges incurred as a result of added time required
to access the top of the oven.
Lifting and Placing the Oven
WARNING: The i5 oven weighs
approximately 275 lb. (125 kg); the i3 oven
weighs approximately 245 lb. (111 kg). Never
lift with fewer than two people.
Figure 3: Hand Grip Locations
5
Installation Near Open Heat Source
See Figure 5. When placing a TurboChef oven near
an open heat source, strictly adhere to the following:
- If the oven is being placed near a grill or stove, a divider must exist between the oven and the open heat source, with a minimum of 6” (152 mm) between the oven and the divider.
- If the oven is being placed near a fryer, a divider must exist between the oven and fryer, with a minimum of 12” (305 mm) between the oven and the divider.
- The height of the divider must be greater than or equal to the height of the oven:
- i5 oven: 24.3” (618 mm)
- i3 oven: 21.25” (540 mm)
- Verify oven location has a minimum 19” (483 mm) clearance on top and minimum 2” (51 mm) of clearance on each side.
Voltage Selection
For North America oven models, the oven will
detect 208 or 240 incoming voltage.
Ventilation
The TurboChef i5 and i3 ovens has been approved
by Underwriter’s Laboratory for ventless operation
(UL KNLZ listing) for all food items except for
foods classified as “fatty raw proteins.” Such foods
include bone-in, skin-on chicken, raw hamburger
meat, raw bacon, raw sausage, steaks, etc. If cooking these types of foods, consult local HVAC codes
and authorities to ensure compliance with ventilation requirements.
To ensure continued compliance with all health,
building, and fire codes, you are required to maintain clean and sanitary conditions around your
oven at all times.
NOTE: In no event shall the manufacturer assume
any liability for damages or injuries resulting from
installations which are not in compliance with the
instructions and codes previously listed. Failure to
comply with these instructions could result in the
issuance of a temporary cease and desist order from
the local health department until the environment
concerns are addressed.
Counter Top / Table
Partition
Partition
i5: 24.3” (618 mm)
Above Counter Top
i5: 24.3” (618 mm)
Above Counter Top
i3: 21.5” (540 mm)
Above Counter Top
i3: 21.5” (540 mm)
Above Counter Top
TurboChef
i5 or i3 Oven
Grill
6”
(152 mm)
Minimum
Figure 5: Installation Near Open Heat Source
Deep Fryer
12”
(305 mm)
Minimum
GENERAL OVEN INFORMATION / INSTALLATION
The initial voltage selection is typically completed
before the oven is used by the customer. However,
if incoming voltage for the store is different than
the preset voltage, the operator will be required to
select either 208 or 240 after pressing the On/Off
key to turn on the oven. The correct voltage will be
enlarged on the screen, identifying which option to
select (see Figure 4 adjacent).
Figure 4: Selecting Voltage
6
GENERAL OVEN INFORMATION / INSTALLATION
Date and Time Prompt
The oven maintains a data log that contains
valuable information about the operation of the
oven, including faults, items cooked, and other
events. An accurate date and time are important
for the data log. If the oven loses the date and
time as a result of prolonged disconnection from
power, a prompt will alert the operator to set the
date and time. The prompt will only occur once.
If bypassed, the operator must update the date and
time from the Info Mode Settings screen (see page
19 for details.)
Optional Installation Items
See Figures 6 and 7, page 7.
TurboChef Oven Carts
- Part Number: NGC-1217-1
Height: 24” (610 mm)
Width: 27.8” (706 mm)
Depth: 26.625” (676 mm)
- Part Number: NGC-1217-2
Height: 17.3” (439 mm)
Width: 27.8” (706 mm)
Depth: 26.625” (676 mm)
- Part Number: NGC-1217-3
Height: 32” (813 mm)
Width: 27.8” (706 mm)
Depth: 26.625” (676 mm)
TurboChef Stacking Stand
- Part Number: i5-9369
Height: 44.6” (1133 mm)
Width: 32.5” (826 mm)
Depth: 26.5” (673 mm)
NOTE: The stacking stand can only be used with
the 17.3” (439 mm) oven cart (P/N: NGC-1217-2).
Oven Restraint Kit
Part Number: TC3-0242
WARNING: The Oven Restraint Kit will not prevent the oven from falling off a countertop if the oven is pulled off or allowed to slide off the edge. Installation instructions are included with the kit.
ChefComm Pro
Part Number: CON-7006
ChefComm Pro® lets you easily create menu
settings on a computer and upload them to
an oven via USB. For more information, call
TurboChef Customer Support at 800.90TURBO
or +1 214.379.6000.
ChefComm Limited
Part Number: CON-7016
ChefComm LimitedTM is a “read-and-upload only”
version of ChefComm Pro that helps ensure menu
settings are easy to distribute, while preventing
them from being changed at the store level.
7
i5
24.3” (617 mm)
1.5” (38 mm)
i5
62.7” (1594 mm)
(handle)
44.6” (1133 mm)
35.5” (902 mm)
(handle)
20.5” (521 mm)
35.5” (706 mm)
17.3”
(439 mm)
15.8”
(401 mm)
26.5” (673 mm)
28.6” (726 mm)
30.0” (762 mm)
31.5” (800 mm)
32.5” (826 mm)
Figure 6: i5 Oven Cart and Stacking Stand Dimensions
21.25” (540 mm)
4.5”
(114 mm)
59.7” (1516 mm)
(handle)
i3
44.6” (1133 mm)
32.5” (826 mm)
(handle)
20.5” (521 mm)
27.8” (706 mm)
17.3”
(439 mm)
15.8”
(401 mm)
28.6” (726 mm)
30.0” (762 mm)
31.5” (800 mm)
32.5” (826 mm)
Figure 7: i3 Oven Cart and Stacking Stand Dimensions
26.5” (673 mm)
GENERAL OVEN INFORMATION / INSTALLATION
i3
8
MAINTENANCE
Daily Maintenance
Supplies and Equipment
The following steps will help maintain your oven. Use
only TurboChef Oven Cleaner and Oven Guard. The use
of any other cleaning products can damage critical oven
components, resulting in a non-warranty service call.
- TurboChef Oven Cleaner (Part Number: 103180)
- TurboChef Oven Guard (Part Number: 103181)
- Nylon scrub pad, cleaning towel, disposable gloves,
protective eyewear, dust mask (optional), pair of tongs
wrapped with towel (optional - see step 11, page 9)
Step 1: Prepare the Oven
WARNING: The oven operates at approximately 500°F (260°C) and may cause injury if not
allowed to cool properly.
- Turn off the oven by touching the Off icon.
- Slightly open the oven door. Cooling takes approximately 40 minutes.
- DO NOT attempt to clean the oven until the oven displays “Oven Off.”
Step 1
Step 2: Remove and Clean the Wire Rack
WARNING: Be sure the oven interior is cool before you remove the wire rack.
- Wash, rinse, and sanitize the wire rack.
Step 2
Step 3
Step 3: Remove and Clean the Lower Jetplate
- Unscrew the two thumb screws on the lower jetplate.
- Lift the lower jetplate by gripping the thumb screws.
- Remove the lower jetplate.
- Wash, rinse, and sanitize the lower jetplate.
CAUTION: DO NOT remove the top ceramic jetplate or glass inserts; breakage
will result in a non-warranty service call.
Step 4: Remove and Clean the Lower Air Diverter
- Remove the lower air diverter.
- Wash, rinse, and sanitize the lower air diverter.
Step 4
WARNING: DO NOT discard the lower air diverter. The oven will not work
without the lower air diverter installed.
Step 5: Wipe the Oven Interior
- Wipe large particles from the oven interior with a damp towel.
Step 5
Step 6: Clean the Oven Interior
- Spray oven cleaner onto the top, bottom, and sides of the oven interior.
CAUTION: DO NOT spray oven cleaner into the holes on the back oven wall. Doing so
can damage critical oven components, resulting in a non-warranty service call.
- Allow Oven Cleaner to penetrate stains for five minutes.
- Clean the oven interior with a nylon scrub pad.
Step 6.1
Top Jetplate
Step 6.2
NOTE: The i5 oven top jetplate (Figure Step 6.2) is ceramic. The i3 oven top jetplate is
either ceramic or metal with glass inserts.
CAUTION: DO NOT apply pressure to the ceramic or glass portion of the top jetplate
when wiping; breakage will result in a non-warranty service call.
CAUTION: DO NOT remove the top ceramic jetplate or glass inserts; breakage will result
in a non-warranty service call.
9
Gasket
Step 7: Clean and Dry the Oven Door
CAUTION: DO NOT spray oven cleaner directly onto the oven door gasket (Figure Step 7)
or saturate it with water.
CAUTION: DO NOT scrub or attempt to clean the oven door gasket (Figure Step 7). Doing
so may cause the oven door to misalign, resulting in a non-warranty service call.
- Clean the oven door with oven cleaner and a nylon scrub pad.
- Wipe the oven door with a damp towel.
Step 7
Step 8
Step 8: Rinse the Oven Interior
CAUTION: DO NOT use a hose or water jet for cleaning. Doing so can damage critical oven
components, resulting in a non-warranty service call.
- Rinse the oven interior with clean water.
- Dry the oven interior with a clean towel.
Step 9: Apply TurboChef Oven Guard
- Spray Oven Guard onto a clean towel.
- Wipe the interior oven walls and the inside of the oven door.
Step 9
CAUTION: DO NOT apply Oven Guard to the oven door gasket. Doing so may damage the
gasket, resulting in a non-warranty service call.
Step 10: Reinstall Components
- Reinstall the lower air diverter.
- Reinstall the lower jetplate. Screw in the two thumb screws to lock the lower jetplate in place.
- Reinstall the wire rack and close the oven door.
Step 10
Step 11
Step 12
Step 11: Clean the Drain Pan
- Remove the lower front panel to access the drain pan (Figure Step 11). The panel is attached
via four clips and pulls off from the front.
NOTE: Certain i5 oven models do not require you to remove the lower front panel to access
the drain pan.
- Remove the drain pan entirely from the bottom of the oven.
- Using a pair of tongs wrapped with a towel (TurboChef recommendation), wipe the inside of
the drain pan slot.
- Empty, clean, and reinstall the drain pan.
CAUTION: If cleaning an i5 oven that does not require you to remove the lower front panel,
ensure the outer edge of the drain pan is flush with the oven door (i.e., not sticking out).
Failure to do so will damage the oven door, resulting in a non-warranty service call.
- Reinstall the lower front panel. Ensure all four clips on the lower front panel are engaged and
the edge of the panel is flush with the oven door (i.e., not sticking out).
Step 12: Clean the Oven Exterior
- Wipe the oven exterior with a clean, damp towel.
CAUTION: DO NOT spray chemicals into any openings, such as the louvers on the side
panels or the rear vent catalyst housing. Doing so can damage critical oven components,
resulting in a non-warranty service call.
Step 13: Clean the Air Filter (Once Per Week)
- Remove the air filter from the back panel.
- Rinse the filter with hot water.
- DO NOT use a water jet. Doing so will shorten the life of the filter.
- Reinstall the air filter.
CAUTION: DO NOT operate the oven without the air filter in place.
MAINTENANCE
Step 13
10
OVEN CONTROLS
6
7
8
9
10
4
1
3
5
2
Figure 8: Oven Controls
NOTE: Display options vary depending on which features are enabled.
Oven Controls
1. Menu Icon/Temperature Icon
Touch to turn the oven on and cook in menu cook mode (page 11).
NOTE: If Manual Mode is disabled, a
temperature icon will be shown instead of the menu icon.
2. Manual Icon
Touch to turn the oven on and cook in
manual cook mode (page 14). The Manual icon is only present if enabled (page 17).
3.
“i” Icon
Touch to access Info Mode (page 16). The “i” icon is only displayed when the oven is off, warming up, cooling down, or in edit mode.
4. Off Icon
Touch to turn the oven off (cool down).
5.
Edit Icon
The Edit icon will only be displayed when Edit Mode (page 22) is enabled. Touching this icon will allow you to edit existing menu items.
6.
Groups/Items (1-10 and 11-20)
The oven contains 20 food groups divided into 2 groups of 10. Each food group contains 10 items.
7. Group Name
When viewing items, the group name indicates which group is being displayed.
8.
Set Temperature Toggle
The set temperature toggle will only be displayed when operating with two different set temperatures. Touch the toggle to view groups from the other set temperature.
9.
Menu/Manual Toggle
The Menu/Manual toggle will only be
displayed when manual cooking is enabled
and will allow you to switch between menu mode (page 11) and manual mode (page 14).
10. More/Previous Groups or Items
This icon will only be displayed when using one set temperature. To view additional groups or items, touch “More Groups” or “More Items.” Or, if on screen two, touch “Previous Groups” or “Previous Items.”
11
Menu Cook Mode
The oven is preprogrammed with recipe settings at the time of manufacture and is ready to operate out of the
box. New menu settings can be loaded via USB (page 20-21) or programmed manually (page 22-30).
If settings are not present, the oven will cook only in manual mode (page 14).
This oven uses impingement and microwave to cook food faster than traditional cooking methods. Air enters the
cavity from the top and bottom using independent top and bottom fans. Because of this design and to ensure
uniformity of cooking, the oven must be operated only while the bottom jetplate is in place. While the bottom
jetplate is removable for cleaning, it is not removable for cooking. Without the bottom jetplate in place, the oven
will not deliver the proper cooking performance to either the top or bottom of the food item. Additionally, oven
damage may result.
The sequence of the steps below may vary, and some may not apply.
Step 1: Touch “Menu” or the Oven Set Temperature Icon to Turn the Oven On
Step 2: Select Cook Temperature
NOTE: If the temperatures are the same, or if Manual Mode is disabled, this screen will be bypassed.
NOTE: When the oven is done warming up, it will
“soak” for an additional eight minutes. “Soaking” ensures
the cavity surfaces absorb enough heat so that cooking
will not be affected.
Step 3: Warming Up
OVEN CONTROLS
12
OVEN CONTROLS
Step 4: Place Food in the Oven
WARNING: Inside of oven and oven door are hot!
Step 5: Select a Group
NOTE: Touch “More Groups” to view additional groups.
Step 6: Select an Item
NOTE: Touch “More Items” to view additional items.
Step 7: Cooking
NOTE: To immediately terminate a cook cycle, touch “STOP.”
NOTE: If the oven door is opened during a cook cycle,
the cycle will pause until the door is closed. Touch “YES”
to resume.
Step 8: Check/Remove Food from Oven
WARNING: Dish/inside of oven and door are hot!
13
Step 9: Cook More / Brown More / Cook & Brown More
NOTE: This option must be enabled in order to cook an item beyond its original cook time (see page 16 for details).
To cook an item longer than its original cook time, touch one of the icons on the screen:
- Touch “Cook More” if the inside of the food item requires cooking.
- Touch “Brown More” if the outside of the food item requires browning or crisping.
- Touch “Cook & Brown More” if both the inside and outside of the food item require cooking.
Selecting one of these options will cook the item for 20% of the last cook time selected. The minimum cook
time is the fewer of 15 seconds or the entire original cook cycle. The maximum cook time is one minute.
The oven will cook at the settings listed below:
- Cook More: 10% air, 100% microwave
- Brown More: 100% air, 0% microwave
- Cook & Brown More: 100% air, 100% microwave
Step 10: Cooling Down
When finished cooking for the day, touch “OFF” to turn the oven off and begin cooling down.
OVEN CONTROLS
14
OVEN CONTROLS
Manual Cook Mode
Manual Cook Mode allows cooking “on the fly,” whereas Menu Cook Mode (page 11) allows cooking
from preset cook settings. To access Manual Mode, touch the Manual icon when the oven is off or cooling down (page 11) or touch the Menu/Manual toggle on the on the Menu Mode screen (page 12).
NOTE: If the “Manual” icon is not present, see page 15 to make it appear.
1
3
2
4
6
5
7
Figure 9: Manual Cook Mode Controls
1. Set Temperature
Touch to change the set temperature. The
temperature range is 300–600°F (149–316°C).
2.Events
Manual Mode can store six unique cook settings, called events. Touch “Events” to view settings for events 1 through 8.
3. % Air
% Air determines the amount of airflow. The more air, the more the product will brown
or crisp. % Air can be set from 10-100%
in 10% increments. Top and bottom air is
independently controlled.
4.
% Microwave
% Microwave determines the amount of microwave, and can be set from 0-100% in 10% increments. For example, 50% means the
microwave system will remain on for five continuous seconds for every ten seconds during the cook cycle.
5.Time
Time can be set from 0-99 minutes. There are four time icons. The first allows the operator to enter the time manually. The others allow the operator to add time in 1, 10, or 60 second increments. There is also an “X” icon that
resets the cook time to 00:00.
6.Cook
Touch to cook.
NOTE: The oven may require additional warming time before cooking can
be performed.
Continued on next page...
15
...continued from previous page.
7.
Save to Menu
If you want to save a manual mode setting
into the oven menu (page 11), touch “Save to Menu.” All six events (item 2 on page 14) will be added together as one menu recipe item, and the cook times for each event will be summed and divided into percentages of one cook cycle.
d. Select an item to overwrite.
NOTE: To cancel, touch “CANCEL.”
a. Edit settings, if necessary, by touching the setting you wish to edit. From this screen, the following settings
are editable:
- % Time
- % Air (Upper and Lower)
- % Microwave
-Time
- Recipe Name
NOTE: For additional instructions for editing settings, see page 26.
b. Touch “SAVE.”
c. Select a location for the new menu item by first selecting a group.
NOTE: To cancel, touch “CANCEL.”
OVEN CONTROLS
R1
R2
R3
R4
R5
16
THE INFO MODE
Info Mode
Info Mode: Options Screen
To access Info Mode, touch the “i” icon when the
oven is off, cooling down, or in manual mode.
From the Info Mode screen, access:
- Information
- Counters
- Options
- Settings
-Service
- Manufacturing (Mfg)
From the Info Mode Information or Counters
screen, touch “Login” to access the Options screen.
When prompted, input the password 9 4 2 8 and
then touch “ENTER.”
Info Mode: Information Screen
From the Information screen, view:
- Serial Number
- Menu Version
- Sage Firmware
- Phoenix Firmware
- Service Number
- VAC (Voltage) - View Incoming
- Tutorials: View information on installing, operating, and maintaining the oven.
Info Mode: Counters Screen
From the options screen, enable/disable:
-Editing
- Cook More
- Load Menu
- Light Ring
-VAC
- Demo Mode
- Manual Cooking
- Diagnostic Mode
- F2 Bypass
Editing YES/NO:
Edit Mode enables or disables the portal that allows
the operator to change menu settings, rename food
groups and items, and change the cooking temperature. The Edit icon will be displayed at the bottom
of the screen (page 10) when this option is set to
YES. See pages 22-30 for more details on editing
menu settings.
Cook More YES/NO:
Cook More controls whether or not the three “cook
more” options appear when a cook cycle is done.
This option must be enabled in order to cook an
item beyond its original cook time. See page 13 for
details.
From the Counters screen, view:
- Cook counter
- Total cook time
- Magnetron time
- Total time (oven on)
- Power cycles: The number of times the oven has cycled power.
- Fault log: View time stamps of each fault occurrence and the fault code.
Load Menu YES/NO:
Load Menu enables or disables USB detection,
which allows the operator to upload and/or download new menu settings from USB. Setting Load
Menu to NO will prevent the operator from loading
a menu. See page 20 for more details.
17
VAC YES/NO:
When VAC is set to YES the incoming voltage will be
displayed on the Info screen. This is set by the factory
and should not be changed.
Demo Mode YES/NO:
Demo Mode is a feature used to demonstrate the cooking features of the oven without turning on the heaters
or microwave system. Demo Mode must be set to NO
during regular operation.
Info Mode: Settings Screen
From the Information or Counters screen, touch
“Login” to access the Settings screen. When
prompted, input the password 9 4 2 8 and then
touch “ENTER.”
Manual Cooking YES/NO:
When Manual Cooking is set to YES, the operator can
cook items “on the fly.” See page 14 for more details.
Diagnostic Mode YES/NO:
Diagnostic Mode allows the operator to view and test
oven components. This mode should only be used by
qualified service technicians, unless otherwise instructed by TurboChef.
F2 Bypass YES/NO:
The F2 alarm indicates the oven temperature is too
low. YES means the oven will not terminate a cook
cycle when an F2 alarm is encountered. The oven will
still log the fault condition. NO means the oven will
function as it normally would; i.e., when an F2 alarm is
discovered during a cook cycle, the oven will terminate
the cook cycle.
From the settings screen, set:
-Temperature
-Language
- WiFi Network
-Volume
-Date
-Time
- Auto On
- Auto Off
Temperature:
The temperature measurement setting is configured at
the factory. Touch °F (Fahrenheit) or °C (Celsius) to
change the temperature measurement settings.
Language:
The default language is English. To change to another
language, touch “Language: English” and then touch
the preferred language and touch “ENTER.” The
available languages are:
- French
- German
- Polish
- Portuguese
- Russian
- Spanish
THE INFO MODE
The available languages may also be:
- Chinese
- Korean
- Japanese
18
THE INFO MODE
WiFi Network:
NOTE: Feature or service may not be available.
Connecting the oven to a WiFi network and utilizing TurboChef’s connectivity service will allow you
to remotely update the menu and firmware for one
or all of your ovens and will enable access to reporting tools and live data streams to view what is being
cooked and when.
Special instructions for corporate/chain customers
may be required. Contact your facility administrator
for more information.
2
6
4
5
If you are unsure of the Security Type used by the
network, contact your network administrator. In
some instances, the Security Type may be printed on
a label on the bottom of your WiFi router.
4. WiFi Password
The WiFi Password is the case sensitive password
needed to join the WiFi network. After touching the
WiFi Password button, use the on-screen keyboard to
type in the WiFi network password and touch Enter.
If you are unsure of the WiFi Password for the network, contact your network administrator. In some
instances, the WiFi Password may be printed on a
label on the bottom of your WiFi router.
3
1
After selecting the correct Security Type, press the
Enter key.
7
Figure 10: WiFi Network Setup
From the WiFi Network setup screen (Figure 10,
above), the following information may be entered to
configure the oven for networking:
- WiFi On/Off
- SSID
- Security Type
- WiFi Password
1. WiFi On/Off
Toggle this option to enable/disable the oven’s WiFi
capabilities.
2. SSID
The SSID is the case sensitive name of the WiFi network that you wish the oven to join. After touching
the SSID button, use the on-screen keyboard to type
in the WiFi network name and touch Enter.
If you are unsure of the SSID for the network, contact your network administrator. In some instances,
the SSID may be printed on a label on the bottom of
your WiFi router.
3. Security Type
The Security Type is set by your WiFi router. After
touching “Security Type,” match one of the four displayed security types to the one your router is using
by selecting one of the following options from the
screen: Open, WPA, WPA2, WEP
NOTE: “Open” networks do not use WiFi passwords. Clear or leave this field empty when using the
oven on an “Open” network.
5. Channel
The Channel is determined and assigned by the WiFi
router.
NOTE: If you are experiencing difficulty obtaining
or keeping WiFi connectivity, TurboChef recommends setting the WiFi router’s channel to 1.
Change the network channel by logging into your
router. For help with your WiFi router, contact your
network administrator.
6. MAC IP
The MAC IP is automatically assigned.
7. SAVE Button
After entering or updating any of the settings on the
WiFi Network screen, press the SAVE button.
Failure to press the SAVE button will result in
the loss of any changes that have been made.
19
Ensuring Connectivity
When the oven is successfully connected to a network, the word “WiFi” above the toggle will blink.
Auto On - YES/NO:
“Auto On” is a feature that turns the oven on automatically at a specific time of day.
Blinks if connected
For help determining the correct network setup
information, contact your network administrator.
If MAC IP is blank, the oven may not be configured properly to connect to a WiFi network. Call
TurboChef Customer Support at 800.90TURBO or
+1 214.379.6000.
Sound Volume:
Touch “Volume” and use the plus or minus icons or
slider to increase or decrease the oven sound.
Set Date:
An accurate date is important for using “auto-on”
and “auto-off” (see adjacent for details). It also helps
ensure the accuracy of diagnostics and fault condition reporting.
NOTE: The oven may not retain the date if left
unplugged for a prolonged period of time (more
than several hours).
1.
2.
3.
4.
To set auto-on, ensure the time of day is
accurate (adjacent and above).
Toggle the yes/no icon to the YES position to enable Auto On.
Select which temperature to which the oven will automatically heat up.
Enter the time in 24-hour format. Touch “SAVE” to save all changes.
NOTE: The time will automatically convert to 12-hour format when saved.
Auto Off - YES/NO:
“Auto Off” is a feature that turns the oven off automatically at a specific time of day.
To set the date, touch “Date.” Enter the date in the
following format - MM/DD/YY. Touch “ENTER” to
save the changes.
Set Time:
An accurate time is important for using “auto-on”
and “auto-off” (see adjacent for details). It also helps
ensure the accuracy of diagnostics and fault condition reporting.
NOTE: The oven may not retain the date if left
unplugged for a prolonged period of time (more
than several hours).
To set the time, touch “Time.” Enter the time
in 24-hour format (8:30 p.m. = 20:30). Touch
“ENTER” to save the changes.
NOTE: The user interface will automatically convert the time to 12-hour format.
To set auto-off time, ensure the time of day is accurate (see adjacent).
Toggle the yes/no icon to the YES position to enable Auto Off.
Enter the time in 24-hour format. Touch “SAVE” to save all changes.
NOTE: The time will automatically convert to 12-hour format when saved.
Info Mode: Service Screen
Only qualified service technicians should access
the service options, unless otherwise instructed by
TurboChef.
THE INFO MODE
NOTE: The clock will not automatically update for
Daylight Savings Time.
1.
2.
3.
20
THE INFO MODE
Info Mode: Manufacturing (MFG)
Only qualified service technicians should access
the MFG options, unless otherwise instructed by
TurboChef.
b.Touch “OK” to confirm the selection and begin the installation.
CAUTION: Changing the oven model will result in the oven not cooking properly and a non-warranty service call.
Load Menu from USB
NOTE: To update a menu, you may need to verify
that access to the Load Menu screen is turned on.
See page 16 for details.
NOTE: When loading a menu from a USB, a copy of the current menu will be saved to
the USB.
USB setup: When loading from USB, the menu can
be in XTM (ChefComm) or BIN (binary) format.
The files must be loaded on the root of the USB.
The oven will also detect menus if they are stored in
a folder named TC_Menus.
To load a menu to the oven,
1. When the oven is off or cooling down, insert the USB (see below). The oven will automati cally detect the device. Touch “OK” to proceed.
3. Once installation is complete, the oven will display “Installation Complete.”
c.Touch the menu to load.
NOTE: If multiple menus are on the USB, the oven will display the menu names. Otherwise this step will be bypassed.
Save Menu to USB
NOTE: To save a copy of the oven menu, you may
need to verify that access to the Load Menu screen
is turned on. See page 16 for details.
2. Load the menu:
a.Touch “Load Menu to Oven.”
1. When the oven is off or cooling down, insert the USB (see adjacent). The oven will automati cally detect the device. Touch “OK” to proceed.
Continued on next page...
21
...continued from previous page.
2. Touch “Save Menu to USB.”
3. Touch “OK” to begin saving the menu to the USB. Touch “CANCEL” to go back to the previous
screen.
4. Once installation is complete, the oven will display “Save Complete.”
NOTE: If saving the menu to USB, the menu file will
be saved in a folder named: TC_Menus. If this folder
does not exist on the USB drive, the oven will create it.
1. When the oven is off or cooling down, insert the USB. The oven will automatically detect the USB. Touch “OK” to proceed.
2. Load the firmware:
a.Touch “Update Firmware.”
b. Touch “OK” to confirm the selection.
Firmware Update
TurboChef may at some point recommend a firmware
update. The update will make sure your oven is operating at its maximum efficiency, but should not affect
cooking results or menu settings.
CAUTION: Do not remove the USB until “Installation Complete” is displayed.
3. The oven will install each firmware file included with the update. Once installation is complete, the oven will display “Installation Complete.”
THE INFO MODE
22
THE EDIT MODE
Edit Mode
To enable Edit Mode,
1. Touch the “i” icon when the oven is off or cooling down.
2. From the Info Mode screen, touch “Login” to access the Options screen. When prompted, enter the passcode 9 4 2 8 and then touch “Enter.”
3. Set “Editing” to “YES” to enable Edit Mode. The “Edit” icon will appear at the bottom of the screen in menu mode (see page 11). When “Edit”
is touched from the group select screen, the
operator can:
- Edit the set temperature
- Edit the bottom temperature offset
- Access the edit items screen
- Name a group
- Delete a group
- Move a group
When “Edit” is touched from the item select
screen, the operator can:
- Edit item cook settings (page 26)
- Name an item (page 28)
- Add a recipe from the cookbook (page 28)
- Change the group (page 29)
- Move an item (page 29)
- Delete an item (page 30)
Edit Set Temperature
The menu set temperature should never be changed
to compensate for over-cooking or under-cooking.
If recipe settings are not cooking as desired, consult
your menu developer, authorized distributor, or
TurboChef Customer Support.
To change a set temperature,
1. Place the oven in Edit Mode.
2.
Touch the current set temperature.
NOTE: The set temperature will apply only
to the groups adjacent to it. Be sure to check the temperature for groups 1-10, but also for groups 11-20.
3. Using the number keys, enter the new set
temperature. The temperature range is 300–
600°F (149–316°C).
4. Touch “ENTER” to confirm the change.
23
Access Edit Items Screen
Item settings can be edited from the Edit Settings
screen. See page 26 for more details.
Name a Group
To name or edit a group name,
1. Place the oven in Edit Mode.
NOTE: Touch the “123” icon to access numbers and
symbols.
NOTE: Touch the
icon to change case between:
-Uppercase
-Lowercase
-
Caps lock
2. Select a Group.
3. Select one of the options:
a. To edit a group name, touch “Name Group.”
THE EDIT MODE
b. Using the keypad, enter the new group name. Touch “ENTER” to save changes.
24
THE EDIT MODE
Delete a Group
To delete a group,
2. Touch the Group to move.
1. Place the oven in Edit Mode.
3. Touch “Move Group.” 2. Touch the group to delete.
4. The group that is to move will be
highlighted blue.
3. To delete a group, touch “Delete Group.”
NOTE: Deleting a group will delete all items in the group.
5. Touch the new location for the group.
Move a Group
To move a group to another location,
1. Place the oven in Edit Mode.
NOTE: If a group is moved to a space that already contains settings, the old settings in that space will be overwritten.
25
Item Editing Options
To access the Edit Settings screen,
1. Touch “EDIT” to place the oven in Edit Mode.
5.
From the Item Editing Options screen, the operator can:
- Edit Settings
- Name an Item
- Change the Group
- Move an Item
- Delete an Item
2. Touch the group that contains the item to edit.
NOTE: Accessing Edit Mode from the item select screen, rather than the group select screen, will bypass this step.
3. From the Group Editing Options screen,
touch “Edit Items.”
4. Touch an item to edit.
THE EDIT MODE
26
THE EDIT MODE
Edit Settings
From the Item Editing Options screen (page 25), select “Edit Settings.” From the Edit Settings screen the operator can:
- Edit % Time
- Edit % Air (Upper and Lower)
- Edit % Microwave
- Edit Cook Time
- Name an Item
- Run a Test Cook Cycle
Edit % Time
Touch a % Time icon to change, enter the new percentage, and touch “ENTER.” % Time can be set from
0-100% for each event. The sum of all events must be 100. Once all changes are made, touch “SAVE.” Edit % Air (Upper and Lower)
Upper and Lower air are independently controlled. Touch the % Air to be changed and adjust it using the
sliding bar that appears below the grid. % Air determines the amount of airflow. The more air, the more
the product will brown or crisp. % Air can be set from 10-100% in 10% increments. Once all changes are
made, touch “SAVE.”
Edit % Microwave
Touch the % Microwave to change and adjust it using the sliding bar that appears below the grid.
% Microwave can be set from 0-100% in 10% increments. For example, 50% means the microwave system
will remain on for five continuous seconds for every ten seconds during the cook cycle. Once all changes are
made, touch “SAVE.”
27
Edit Cook Time
Touch the current cook time. The maximum allowable cook time is 10:00. Using the number keypad,
enter the cook time and touch “ENTER.” Once all changes are made, touch “SAVE.”
Name an Item
Touch the current name. Using the keypad, input the name and touch “ENTER.” Once all changes are made,
touch “SAVE.”
NOTE: The field allows for a maximum of 16 characters.
NOTE: Touch the “123” icon to access numbers and symbols.
NOTE: Touch the
icon to change case between:
-Uppercase
-Lowercase
-
Caps lock
Run a Test Cook Cycle
If desired, touch “Cook” to perform a test cook.
NOTE: The oven may require additional warm-up time before a test cook can be performed.
THE EDIT MODE
28
THE EDIT MODE
Name Item
From the “Editing Options” screen (page 25), touch “Name Item” to name or edit an item name. After editing the name, touch “ENTER” to save changes.
NOTE: Touch the “123” icon to access numbers and symbols.
NOTE: Touch the
icon to change case between:
-Uppercase
-Lowercase
-
Caps lock
Add from Cookbook
The cookbook is a listing of all TurboChef recipes available for general market use, as found at cookbook.turbochef.com. From the “Editing Options”
screen (page 25), touch “Add from Cookbook.” Cook settings can be filtered by “Course Type” or “Dish Type.”
Touch either Course Type or Dish Type.
Use the arrow to scroll down and highlight
the course type to select or just touch the
course type, then touch “ENTER.”
Use the arrow to scroll down and highlight the
item to select or just touch the item, then touch
“ENTER.” Touch “OK” to confirm the selection.
29
Change Group
From the “Editing Options” screen (page 25), select “Change Group.”
Select a new group.
Touch an item space to indicate where the item will be moved.
NOTE: If an item is moved to a space that already contains
settings, the old settings will be overwritten.
Move Item
From the “Editing Options” screen (page 25), select “Move Item.”
Touch an item space to indicate where the item will be moved.
NOTE: If an item is moved to a space that already contains
settings, the old settings will be overwritten.
THE EDIT MODE
The item that is to move will be
highlighted blue.
30
THE EDIT MODE
Delete Item
From the “Editing Options” screen (page 25), select “Delete Item.” Touch “OK” to delete the item.
NOTE: Once an item is deleted, it cannot be recovered.
31
Troubleshooting
The following is a list of fault codes and error messages, along with the possible problem(s) that the oven may
experience. Please attempt the recommended action before calling Customer Support (800.90TURBO, +1
214.379.6000) or your Authorized Distributor.
If any fault or error message occurs that is not listed below, contact Customer Support (800.90TURBO, +1
214.379.6000).
NOTE: Any fault codes listed in bold will terminate a cook cycle upon discovery. F6 will not terminate a cook
cycle; however, it will alert the user of a possible air circulation problem.
WARNING: Food, oven door, and oven cavity are hot! Use extreme caution when troubleshooting the issues below.
Issue
No power to oven.
Oven is not
warming up
properly.
P o ssi bl e Ca u se(s)
- Oven is not plugged in.
- Main circuit breaker is tripped.
- Oven is in the Off state.
- Door is not closed.
- Oven has been switched off at the main circuit breaker.
- High-limit thermostat tripped
Display reads
- Food obstruction preventing “Oven Door
door from closing.
Open” and alarm - Oven door is open.
sounds.
- Door switches are out of
alignment.
Oven is not cooking properly.
- Incorrect oven model specified.
Oven is not
beeping.
- Plug the oven in.
- Verify the wall circuit breaker is on. Reset the
breaker, then power the oven back on.
- Touch “Menu” and then a set temperature.
- Close the cook cavity door.
- Turn the oven off and unplug the oven – leave
for two minutes. Re-plug in the oven, switch on
the isolator/main power supply, and touch
“Menu” and then a set temperature.
- Press the button located on the oven rear wall
(near the power cord) to reset the high-limit
thermostat.
- Open the door and remove the obstruction.
- Open and close the door several times.
- Call Customer Support.
- From the Info Mode Manufacturing screen,
ensure that the oven model is set correctly (“i3”
or “i5” depending on the oven).
- Clean the oven following the cleaning
instructions on pages 8-9.
- Ensure the correct food group and/or item
was selected.
- Ensure the product was in the correct state
before being placed in the oven.
- Ensure the product is exactly the same weight/size
as the typical product.
-Bad boot up when power was - Unplug the oven for 30 seconds and plug the oven
cycled.
back in and see if the issue is resolved. If not, call
Customer Support.
TROUBLESHOOTING
- Oven is not clean. (Large deposits of grease, carbon, or food debris dilute the microwave.)
- Incorrect group and/or item name
was selected for the product.
- Product was not cooked from correct starting state (for
example, chilled or frozen).
- Product out of specification.
Resolut ion
32
TROUBLESHOOTING
Issue
P o ssi bl e Ca use(s)
Steam or smoke is
present.
Resolut ion
- Oven is not clean. (Large - Clean the oven following the cleaning deposits of grease, carbon, or instructions on pages 8-9.
food debris dilute the microwave.)
- Rear filter is clogged.
- Clean the air filter, (step 13, page 9).
Oven is cooling down, - Debris is on the display.
shutting down, or
- F12: Firmware Reboot
making selections on
its own.
- Clean the display.
- Check the fault log (see page 16) to see
if any F12 faults have been logged. If so, record the Phoenix Firmware version (see page 16) and contact the factory to see if a firmware update is available.
Touch response is
- Bad boot up when power was - Unplug the oven for 30 seconds and slow or not detecting cycled.
plug the oven back in and see if the issue
touch at all.
is resolved. If not, call Customer Support.
1: Blower Running
F
Status Bad
F2: Cook Temperature Low
- Oven power interrupted.
- Verify the wall circuit breaker is on. Reset the breaker and then power the oven on.
- Turn the oven off and unplug the oven –
leave for two minutes. Re-plug in the oven, switch on the isolator/main power supply, and select “Menu” and then a set temperature.
- Oven power interrupted.
- Verify the wall circuit breaker is on. Reset the breaker and then power the oven on.
Air nozzles on the top/bottom - During daily cleaning, make sure to of the cook cavity are clogged. unclog the air nozzles on the top/
bottom of the cook cavity.
Oven door is out of alignment.
- Open and close the door several times
and verify the door is closed.
Defective heater.
- Reset the high-limit thermostat located on the oven rear wall near the power cord.
Blower motor not running.
- Call Customer Support.
Oven not fully warmed up.
- Repeat warmup and allow the oven to idle for five minutes.
-
-
-
-
-
5: Magnetron Over
F
Temperature
- Blockage of cool air into the oven.
- Rear cooling fan exhaust guard(s) clogged.
- Remove anything that may be obstructing
the flow of cool air into the side/rear oven
panels.
- Make sure the rear fans are free of debris.
F6: EC Temp
- Blockage of cool air into the oven.
- Rear cooling fan exhaust guard(s) clogged.
- Remove anything that may be obstructing
the flow of cool air into the side/rear oven
panels.
- Make sure the rear fans are free of debris.
33
North America Limited Warranty
TurboChef “i5” and “i3” Rapid Cook Oven – North America
The TurboChef rapid cook oven Limited Warranty outlined below is activated upon shipment of your oven. Should you
require additional assistance after reviewing the warranty outlined below, please call TurboChef Customer Support at
800.90TURBO.
Limited Warranty
TurboChef Technologies, Inc. (“TurboChef”) warrants to you, the purchaser, that under normal use the TurboChef rapid cook
oven you have purchased (the “Equipment”) will be free from defects in material and workmanship during the Warranty Period,
subject to the terms and conditions set forth herein. The “Warranty Period” is twelve (12) months from the date the Equipment
is shipped from TurboChef’s U.S. factory or distribution center. This warranty is conditioned upon you promptly notifying
TurboChef of any claims, as provided in the paragraph entitled “Warranty Claims” below, and providing TurboChef with all
data and information requested by TurboChef or its service agents in connection with such claims as well as all necessary access to
your premises and the Equipment. This warranty is made only to the initial purchaser of the Equipment from TurboChef or its
authorized dealer; it is not assignable to subsequent purchasers unless TurboChef consents to such assignment in writing.
Disclaimer of Warranties
Except as provided in the Limited Warranty above, the Equipment is provided “as-is”. TurboChef disclaims all other warranties, express, statutory or implied, including without limitation, the implied warranties of title, non-infringement, merchantability and fitness for a particular purpose. TurboChef does not warrant that the Equipment will meet your specifications or
needs. You acknowledge that you are solely responsible for the selection of the Equipment and determining the suitability of the
Equipment for your needs.
Warranty Exclusions
Improper Installation, Operation or Maintenance: Equipment that is not installed, operated and maintained in accordance with
TurboChef’s rapid cook oven owner’s manual (as may be updated by TurboChef from time to time, the “Manual”), a copy of
which is provided to you with the Equipment or otherwise will be furnished to you upon request, is excluded from this warranty. This warranty does not apply to damage or failure which results, in TurboChef’s or its service agent’s sole opinion, from
failure to provide a suitable installation and operating environment (including power and HVAC) and facilities as prescribed
by the Manual, misuse, abuse, accident, neglect, power failure or power surges (over or under voltage), or to damage or failure
from flood, fire, lightning or other natural or man-made disasters, or other Acts of God, or to Equipment that has missing or
altered serial numbers.
Accessories: Accessories and parts (collectively “Accessories”) that are consumed in the normal course of Equipment operation or
maintenance are excluded from this warranty. Failure of or damage to Equipment or components from the use of non-approved
cleaning chemicals, devices or processes is also excluded from this warranty. Accessories may include, but are not limited to,
ceramic cooking platters, paddles and approved cleaning chemicals and devices.
Outstanding Invoices: If the full invoiced amount for Equipment purchased has not been paid within forty-five (45) days from
the invoice date, then TurboChef will have no obligation to honor this or any other warranty on the Equipment until payment
is received in full, including any accrued interest or other charges, has been satisfied, at which time warranty coverage will be
reinstated, but the Warranty Period will not be extended.
Required Upgrades
At any time during the Equipment’s warranty period, TurboChef reserves the right to perform any upgrade that TurboChef
deems necessary to the Equipment, whether reactively, i.e., at the time of the next opportune servicing as defined by
TurboChef, or proactively, i.e., at any time TurboChef deems necessary. These upgrades include, but are not limited to, any
upgrade that ensures the proper, reliable, and safe operation of the Equipment. If any upgrade is refused by the customer,
TurboChef reserves the right to, from the date of refusal, void the Equipment’s remaining warranty period.
NORTH AMERICA LIMITED WARRANTY
Modifications and Repair: Equipment that has been modified or altered by persons other than TurboChef or its service agents, or
Equipment that has had non-approved devices or connection items attached thereto, is excluded from coverage under this warranty.
Repair of the Equipment by anyone other than TurboChef or its authorized service agents will void all warranties on the Equipment.
34
NORTH AMERICA LIMITED WARRANTY
Warranty Service, Exclusive Remedy
TurboChef will be solely responsible for determining whether or not the Equipment or any component thereof is defective.
Defective components covered by this warranty will be repaired or replaced at TurboChef’s option without charge to you and
such repaired or replacement components will be covered by this warranty for the balance of the Warranty Period. Parts used in
the repair of defective components and replacement components may be new, recovered or rebuilt. At its sole option, TurboChef
may decide to replace defective Equipment covered by this warranty with new, recovered or rebuilt Equipment of equal or greater
capability, and such Equipment will be covered by this Limited Warranty for the balance of the Warranty Period. Defective
Equipment and components will become the property of TurboChef. This paragraph states TurboChef’s sole and exclusive obligation and liability and your sole and exclusive remedy under this warranty. TurboChef shall not be responsible for a failure to
provide warranty services due to causes beyond TurboChef’s or its service agents’ control.
Warranty Claims
Claims under this warranty must be reported to TurboChef during our normal working hours at 800.90TURBO, or such other
reporting service as TurboChef may designate. Upon receipt of the claim and related information and preliminary verification that the claim is valid, TurboChef will promptly notify an authorized service agent to contact you and arrange for an
on-site repair visit during the service agent’s normal working hours. Any costs incurred by TurboChef or its service agent associated with a service agent being refused or unable to gain access to the Equipment on your premises, or a claim not covered by this
warranty, will be charged to you.
Disclaimer of Damages
TurboChef disclaims all incidental, special and consequential damages, including but not limited to loss of use, lost revenue or
profits, or substitute use, suffered by you or any third party, whether arising in contract, tort (including negligence), or otherwise,
resulting from any breach by TurboChef or its service agents of this warranty, or resulting from the manufacture, use, or defects,
of or in the Equipment, even if TurboChef was apprised of the possibility of such damages.
Customer Indemnity
You agree to indemnify, defend and hold TurboChef harmless from all third party claims, demands, judgments, fees and costs
directly or indirectly arising out of or related to your use of the Equipment. You further agree to indemnify and hold TurboChef
harmless from any incidental, consequential or special damages suffered by you, including lost revenue or profits, loss of use, or
substitute use, during periods of Equipment failure or loss of use.
Territory
This warranty is valid in the United States of America, Canada and Puerto Rico.
Governing Law, Entire Warranty
This warranty shall be governed and construed in accordance with the laws of the State of Georgia, USA (except with respect to
its provisions regarding conflicts of laws). The warranty described herein is the complete and only warranty for Equipment and
supersedes all prior oral or written agreements and understandings that may have existed between us relating to Equipment warranties. The terms of this warranty may not be altered, amended or modified except by a signed writing from TurboChef. Any
purported alteration, amendment or modification by a service agent or anyone else will not be enforceable against TurboChef.
Charges for Non-Warranty Service or Rejection of Service Visit
In the event that repairs, replacement or service are provided by TurboChef’s service agents for work not covered by this limited warranty, customer agrees to pay the service agent directly according to the service agent’s normal scale of charges. In the
event TurboChef is invoiced by the service agent for services not covered under this extended warranty, TurboChef will invoice
customer and customer will pay such invoice based on terms of net 10 days. Customer also agrees to pay any cost incurred by
TurboChef or its service agent associated with a service agent responding to a call for service, but then being refused or unable to
gain access to the Oven on Customer’s premises. Failure to submit payment may, at TurboChef’s discretion, result in TurboChef
voiding the balance of the warranty. In no event will TurboChef authorize service to a store with an outstanding Non-Warranty
invoice.
35
International Limited Warranty
This Limited Warranty shall apply to the sales of all TurboChef “i5” and “i3” Series ovens (the “Equipment”)
manufactured by TurboChef Technologies, Inc. (“TurboChef”), and sold to purchasers outside of the United States,
Canada, Puerto Rico, Central and South America by an Authorized Distributor of TurboChef International (the
“Authorized Distributor”).
Limited Warranty
You, the purchaser (“You”) have entered into a sales contract with the Authorized Distributor for the purchase of the
Equipment. This Limited Warranty is made to you by the Authorized Distributor from whom you purchased the
Equipment with the support of TurboChef. Subject to the limitations stated below, the Authorized Distributor warrants to You that the quantity and specification of the Equipment delivered to You shall be as set out in the Authorized
Distributor’s acceptance of your order and that the Equipment will be free from any material defects in the product and
workmanship for twelve (12) months from the date of installation (the “Warranty Period”), subject to the terms and
conditions set forth herein.
Disclaimer
You acknowledge that You are solely responsible for the selection of the Equipment and determining the suitability of
the Equipment for Your needs. All other warranties, conditions or terms relating to fitness for purpose, quality or condition of the Equipment, whether expressed or implied by statute or common law or otherwise are excluded to the fullest extent permitted by law.
The TurboChef Global Warranty System
This Limited Warranty commences upon delivery of the Equipment to Your premises. The Authorized Distributor will
inspect and install the Equipment at Your premises in accordance with TurboChef’s instructions and will record the
serial number of the Equipment, Your contact details, the date and location of installation and the results of the
Authorized Distributor’s inspection. This information will be entered by the Authorized Distributor into the
TurboChef global warranty system and will be used by TurboChef, the Authorized Distributor and its authorized service agents for the provision of the warranty service.
At any time during the Equipment’s warranty period, TurboChef reserves the right to perform any upgrade that TurboChef deems necessary to the Equipment, whether reactively, i.e., at the time of the next opportune servicing as defined
by TurboChef, or proactively, i.e., at any time TurboChef deems necessary. These upgrades include, but are not limited
to, any upgrade that ensures the proper, reliable, and safe operation of the Equipment. If any upgrade is refused by the
customer, TurboChef reserves the right to, from the date of refusal, void the Equipment’s remaining warranty period.
Warranty Service
During the Warranty Period, any materially defective Equipment will be repaired or replaced free of charge at
TurboChef’s option provided that:
1. You notify the Authorized Distributor from whom You purchased the Equipment and/or TurboChef as soon as reasonably possible after discovery of a defect and in accordance with the warranty claims procedure set out below;
2. You provide the Authorized Distributor from whom You purchased the Equipment and/or TurboChef with all data
and information reasonably requested by TurboChef, the Authorized Distributor or its authorized service agents in
connection with Your warranty claim;
3. You make the Equipment available to TurboChef, the Authorized Distributor or its authorized service agents;
4. The Equipment has been installed by an Authorized Distributor and you have provided all necessary information for
the Authorized Distributor to register the Equipment in the TurboChef global warranty system;
INTERNATIONAL LIMITED WARRANTY
Required Upgrades
36
INTERNATIONAL LIMITED WARRANTY
5. The Equipment has been operated and maintained by You in accordance with TurboChef’s “Owner’s Manual” provided with the Equipment (and as updated by TurboChef);
6. You have not used any non-approved devices, accessories, consumables or parts in conjunction with the Equipment;
and
7. Repairs, modifications or alterations have not been attempted other than by TurboChef, an Authorized Distributor
or its authorized service agent.
Neither TurboChef nor the Authorized Distributor assumes any liability for damage caused by Your failure to provide a
suitable installation and operating environment (including power and HVAC) or facilities as prescribed by the Manual,
misuse or abuse or by accident, neglect, power failure or power surges (over or under voltage) howsoever arising.
At its sole option, TurboChef may replace defective Equipment or components with new, recovered or rebuilt
Equipment of equal or greater capability, and such Equipment or components will be warranted by the Authorized
Distributor for the balance of the Warranty Period. Replaced defective Equipment or components will become the
property of TurboChef.
Warranty Claims: Any warranty claim must be made directly in writing either to the Authorized Distributor from
whom You purchased the Equipment or to TurboChef at the following address:
TurboChef Technologies, Inc.
2801 Trade Center Drive
Carrollton, Texas 75007
Phone: +1 214-379-6000
Fax:
+1 214-379-6073
The claim must include the serial number of the Equipment and be received by TurboChef on or before the last day
of the Warranty Period. Upon receipt of Your claim, TurboChef will promptly notify an Authorized Distributor or an
authorized service agent to contact You, to verify Your claim and, if necessary, to arrange for an on-site repair visit during normal working hours.
Consumables and Parts Used with The Equipment: Neither TurboChef nor the Authorized Distributor assumes any liability for consumables and parts that are used in the normal course of Equipment operation or for failure of or damage to Equipment or components from the use of non-approved cleaning chemicals, devices or processes.
Charges for Service Not Covered by Limited Warranty: In the event that You request and receive repairs, replacement
or service not covered by this Limited Warranty, You will be invoiced and must pay the Authorized Distributor or
authorized service agent directly according to its normal scale of charges and business terms.
Product Liability: Neither TurboChef nor the Authorized Distributor assumes any liability for any incidental, special or
consequential damages, including but not limited to loss of use, lost revenue or profits, or substitute use suffered by You
or any third party, whether arising in contract, tort (including negligence), or otherwise resulting from any breach by
TurboChef or the Authorized Distributor of the Limited Warranty provided herein.
37
Exclusive Remedy: This Limited Warranty states the Authorized Distributors and TurboChef’s sole and exclusive obligation and liability and your sole and exclusive remedy under this Limited Warranty.
Third Party Rights: The UK Contract (Rights of Third Parties) Act 1999 is excluded from applying to this Limited
Warranty and nothing herein confers or purports to confer on any third party any benefit or any right to enforce any
term of this Limited Warranty.
Severability: If any item or provision contained in this Limited Warranty or any part of them (“an offending provision”)
is declared to be or becomes unenforceable, invalid or illegal for any reason whatsoever in any jurisdiction, the other
terms and provisions of this Limited Warranty shall remain in full force and effect in that jurisdiction as if it had been
executed without the offending provision appearing in it and the entire Limited Warranty shall remain in full force and
effect in all other jurisdictions.
Governing Law, Entire, Agreement: This Limited Warranty shall be governed by and construed according to English
law. The application of the United Nations Convention on International Sale of Goods to this Limited Warranty is
expressly excluded. This Limited Warranty may not be altered, amended or modified by the Authorized Distributor or
its service agent, and no representation, alteration, amendment or modification by TurboChef shall be valid unless in a
signed form from TurboChef.
INTERNATIONAL LIMITED WARRANTY
For service or information:
wi thin no r th a me r ica ca l l
Customer Support at 800.90turbo
outsi d e no r th a me r ica ca l l
+1 214.379.6000 or Your Authorized Distributor
TM
Part Number: i5-9427 / Revision A / July 2015
Country Code: NA/EU
Global Operations
Customer Support
2801 Tr ade Center Dr ive
Carrollton, Texas 75007 usa
+1 214-379-6000 phone
+1 214-379-6073 fa x
1-800-90turbo
+1 214-379-6000
tur boch ef.com
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