Using Widex USB Link with Compass

Using Widex USB Link with Compass
Compass support note # 51 ver. 2 for Widex software products
December 2010
Using Widex USB Link with Compass
The scope of this document is to inform how to install and use the Widex USB Link
together with Compass on different operating systems.
In the end of this document, we describe how to make it possible to work with the Widex
USB Link together with Compass V5.2, with a user logged in to Windows, who is not a
member of the Windows Administrator Group.
Table of contents
Installation of Widex USB Link driver under Windows .................................................................. 2 Step 1: Install the driver under Windows .....................................................................................2 Step 2a: Connect the Widex USB Link on Windows XP SP2/SP3 .....................................................3 Step 2b: Connect the Widex USB Link on Windows Vista SP2 ........................................................3 Step 2c: Connect the Widex USB Link on Windows 7 ....................................................................4 How to add the Widex USB Link to the list of interfaces ............................................................... 4 Using Widex USB Link with Compass V5.2 .................................................................................... 5 Page 1 of 6
Compass support note # 51 ver. 2 for Widex software products
December 2010
Installation of Widex USB Link driver under Windows
You can find the installation files for the driver on the Compass CD-ROM (V5.1.0 or later). The driver is
located in the folder \Support\Widex USB Link driver.
Installing the driver is a two-step procedure. First you must install the drivers in your Windows system. Then
you can connect the Widex USB Link. This starts the Windows Found New Hardware Wizard that helps you
through the installation.
IMPORTANT
 Do not connect the Widex USB Link until you have installed the driver in your Windows system.

You must use Windows XP SP2 or later. Windows XP SP1 is not supported.
Step 1: Install the driver under Windows
The first step is to install the Widex USB Link driver:
1. Find the file setup.exe in the folder \Support\Widex USB Link driver on the Compass CD-ROM.
2. Double-click the file to open it.
3. Select Next to start the installation. Follow the instructions on the screen.
4. On Windows Vista and Windows 7: Select ‘Install this driver software anyway’. (See screen
dump below to the left).
5. When the installation is completed, a dialog box shows that the new driver is ready for use. (See
screen dump below to the right).
6. Select Finish.
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Compass support note # 51 ver. 2 for Widex software products
December 2010
Step 2a: Connect the Widex USB Link on Windows XP SP2/SP3
When you have successfully installed the driver, you can connect the Widex USB Link to the system:
1. Connect the Widex USB Link. The Found New
Hardware Wizard starts.
2. Select No, not this time, and select Next. (See
screen dump to the right).
3. You are now asked what you want the wizard to
do. Select Install the software automatically
(Recommended), and select Next.
Windows installs the driver from the hard disk.
4. When the installation is finished, a dialog box
asks you to close the wizard. Select Finish, and
the Widex USB Link is ready to be used.
If Windows shows an error message indicating that it cannot start the Widex USB Link, disconnect the USB
Link, wait for five seconds, and connect it again. This starts up the Widex USB Link.
Step 2b: Connect the Widex USB Link on Windows Vista SP2
When you connect the Widex USB Link, Windows Vista automatically installs it. If Windows Vista shows an
error message during the installation, disconnect the Widex USB Link, wait for five seconds, and connect it
again.
Even though Windows might show a message stating that the device is
installed and ready to use, it might still be shown in the Device Manager
that there is a problem with the device.
To fix this problem, simply restart the computer. This finishes the
installation, and the Widex USB Link is ready to be used.
You must use Windows Vista SP2. Windows Vista SP1 is not supported.
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Compass support note # 51 ver. 2 for Widex software products
December 2010
Step 2c: Connect the Widex USB Link on Windows 7
When you install under a Windows 7 system, the steps are the same as described above, but when you
connect the Widex USB Link you have to:
1. Open Windows Device Manager (Control Panel -> Hardware and Sound -> Device Manager)
2. Activate Scan for Hardware Changes.
3. If Windows 7 shows an error message during the installation, disconnect the Widex USB Link, wait
for five seconds, connect it again, and select Scan for Hardware Changes once more.
4. This finishes the installation, and the Widex USB Link is ready to be used.
How to add the Widex USB Link to the list of interfaces
The Widex USB Link is now ready to be added to the list of available interfaces from within Compass. To
change the settings in the list of communication devices, you have to be logged in to Windows by means of
an Administrator user account.
1. Log in to the computer using a user account, which is an Administrator.
2. Open Compass.
3. Select Interface from the Setup menu.
4. From the left side of the list of ‘Available interfaces’ select the Widex USB Link.
5. Select Add.
6. Now the Widex USB Link is listed on the right side of ‘Current interfaces’.
7. Highlight the Widex USB Link and select Connect.
8. Now you should receive an acknowledgement stating that it was possible to connect to the
Widex USB Link.
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Compass support note # 51 ver. 2 for Widex software products
December 2010
9. Select OK to close the Interface window.
10. Place the Widex USB Link on the table and place a wireless hearing aid close to it.
11. Select Detect Wireless and detect the hearing aid by use of the Widex USB Link.
12. Perform all the needed steps to get to Fine Tuning.
13. Select Close and close down Compass.
Using Widex USB Link with Compass V5.2
Unfortunately, we have found an error when using the USB Link together with Compass V5.2.

This problem was not in Compass V5.1.2, and it is solved for Compass V5.3.

Windows 7: Using Windows 7, this error will not appear.

Windows Vista: Does not work. You cannot use the Widex USB Link when using Compass V5.2!
At this point, there is no known workaround for Windows Vista.

Windows XP: The workaround described in the following section is only relevant if the user (used
to log in to Windows), is not a member of the Administrator user group on the computer. It will not
be possible to use the Widex USB Link before the access to a file under C:\ has been provided for
all users.
1. Log in to the computer using a user account, which is an Administrator.
2. Go through all the steps, described in the section above How to add the Widex USB Link to the
list of interfaces.
3. Open the Windows Explorer and locate the file called TxCmd.txt, which is placed under C:\.
4. Right click it and select Properties.
5. If the Security tab is not visible, then select OK to close the
Properties window.
6. Select Folder Options from the Tools menu in the Windows
Explorer.
7. In the View tab, find the Use simple file sharing
(Recommended) in the list over Available Settings. (See
screendump to the right).
8. Remove the check mark and select OK.
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Compass support note # 51 ver. 2 for Widex software products
December 2010
9. Now once again locate the file called TxCmd.txt placed under C:\.
10. Right click it and select Properties.
11. Select the Security tab.
12. Select Add.
13. In the Select Users or Groups, type Everyone in the empty white field.
14. Select Check Names to make sure that Windows knows this group of users.
15. Select OK.
16. Back in the Properties windows for TxCmd.txt, highlight the Everyone group and add a check mark
next to the Full Control permissions.
17. Select OK.
18. Select Folder Options from the Tools menu in the Windows
Explorer.
19. In the View tab, find the Use simple file sharing
(Recommended) in the list over Available Settings.
20. Add the check mark again.
21. Select OK.
Now it is possible for users, who are members of the Users and
Power User user groups to use the Widex USB Link.
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