Sielox/Lantronix UDS-1100 (Sielox Firmware v6.1.15.3 or greater

Sielox/Lantronix UDS-1100 (Sielox Firmware v6.1.15.3 or greater
Sielox/Lantronix UDS-1100
(Sielox Firmware v6.1.15.3 or greater.)
Set-up, Installation, and FAQ Notes
July 2007
Copyright © 2006-2007 by Sielox, LLC.
Released July 2007.
Published by:
Sielox, LLC. 170 East Ninth Avenue
Runnemede, NJ 08078
Trademarks
Sielox is a registered trademark and Pinnacle and Threshold Enterprise are trademarks of Sielox, LLC.
Other product and company names herein may be trademarks of their respective owners.
“Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation in United States
and/or other countries.”
Other products © or ® their respective manufacturers or copyright holders.
Copyright and Warranty Information
Software License and Limited Warranty
All software (programs) provided by Sielox are developed as standard software packages and no adaptations
or modifications on a one-of-a-kind basis will be performed. Sielox Software may only be used on
that Central Processing Unit, on that site, for which it was originally purchased from Sielox and as recorded
in Sielox's Software Control Records. Software may not be returned for credit.
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THAT CORRECT SOFTWARE (PROGRAM) PROBLEMS WHICH ARE PUBLISHED WITHIN TWELVE
(12) MONTHS FROM DATE OF SHIPMENT. Note, Microsoft Corporation provides no support for this
software program.
ALL OTHER WARRANTIES FOR SOFTWARE, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
SIELOX SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES ARISING FROM THE USE OF SUCH SOFTWARE.
Copyright
This software (computer program), help files, and manual(s) described in it are owned by Sielox,
LLC. with all rights reserved worldwide. Under the copyright laws, this software program, help files, or manual(s)
contained herein may not be copied, in whole or in part, without prior written consent of Sielox,
except in the normal use of the software or to make a backup copy. This exception does not allow copies to be
made for others, whether or not sold. Under the law, copying includes translating into another language or format.
The software and the license granted hereunder may not be transferred to anyone without the prior written consent
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In no event may you transfer, assign, rent, lease, sell or otherwise dispose of the software on a temporary or
permanent basis except as expressly provided herein. The software may not be used in or transferred to any
country to which such export or transmission is restricted by applicable United States regulation or statute.
Sielox, LLC. hereby agrees to grant you a non-exclusive license to use the enclosed software
program, subject to the terms and conditions set forth in this License Agreement.
Copyright© 2006-2007 Sielox, LLC. All rights reserved.
Table of Contents
INTRODUCTION .......................................................................................... 1
INITIAL SET-UP .......................................................................................... 1
TYPICAL SIELOX INSTALLATION ................................................................ 1
INSTALLATION ........................................................................................... 2
CONNECT .................................................................................................... 2
INSTALL THE DEVICEINSTALLER SOFTWARE .............................................. 3
CONFIGURING THE MASTER UDS-1100....................................................... 4
CONFIGURING THE SLAVE (PANEL) UDS-1100 ........................................... 8
SAMPLE INSTALLATIONS LAYOUTS .......................................................... 11
PINOUTS .................................................................................................. 12
SERIAL CONNECTOR PINOUTS ........................................................................... 12
ETHERNET CONNECTOR PINOUTS ....................................................................... 12
FAQ........................................................................................................... 13
Introduction
The UDS-1100 is a single-port device server that provides a quick, simple, and cost effective way to
bring the advantages of data accessibility and remote management to devices not currently
connected to a network.
The UDS-1100 replaces the UDS-10 (CoBox).
Initial Set-up
In the diagram below we have a typical Sielox installation.
There will be one UDS-1100 located near the Pinnacle Hardware Server (Server) and is identified as
“Master”. The UDS-1100 units installed across the network and located near the Main Controllers
(AC-900 or AC-500) are identified as “Slave”. Virtual memory Gateways ARE NOT SUPPORTED.
The firmware in the AC-900’s must be 11.09 or greater; the firmware in the AC-500’s must be 3.00
or greater.
Pinnacle Hardware Server
Switch
Master
UDS-1100
Ethernet
Ethernet
Slave
UDS-1100
RS-232
RS-232
AC-900
Main Controller
AC-1200
AC-600
AC-1200
AC-1200
RS-485
Typical Sielox Installation
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It is recommended to test the equipment before setting up and installing. This can be done by
simulating the network using Ethernet cables through a hub, or using a network crossover patch
cable directly between the two UDS-1100 units. Setup of the UDS-1100 requires the DeviceInstaller
software, which is included in the CD supplied in the package.
Installation
The following instructions are for installing UDS-1100 adapters to link an Ethernet communications
backbone to Main Controllers (AC-900 or AC-500).
The installation must have a Master UDS-1100 and multiple Slave UDS-1100 units. The limit to the
installation is a maximum of 16 Main Controllers.
Grounding is very important. Each Main Controller network on a Slave UDS-1100, including networks
with multiple Main Controllers, must have a proper ground. The Ethernet network does not supply a
ground.
There will be 3 connectors used on the UDS-1100. On the front is a DB-25 female connector that will
be used to connect an RS-232 cable to Main Controller ribbon cable or Interface Adapter 2(modem
connector). This cable has a maximum length of 20 feet. On the back there is an RJ-45 connector
that will be used to connect the Ethernet CAT5 cable. Also on this side there is the power connector
where you will plug in the cable from the power supply included in the packaging.
Connect
Complete the following steps in order. Refer to the numbers in the figure below and the Diagram on
page 1. Start with the Master UDS-1100.
1. Connect a serial device to your unit.
2. Connect an Ethernet cable to the RJ45 port.
3. Connect power to your unit using the power supply that was included in the packaging.
4. Repeat steps above for the second unit (Slave UDS-1100)
LED’s
Front
DB25 Serial
Sielox UDS-1100
Back
RJ45 Ethernet
7/3/2007
Power
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Install the DeviceInstaller Software
1. Insert the CD into your CD-ROM drive. If the CD does not launch automatically:
a) Click the Start button on the Task Bar and select Run.
b) Enter your CD drive letter, colon, backslash, Setup.exe (e.g., E:\Setup.exe).
2. Click the Next button.
3. Respond to the installation wizard prompts, until the installation is finished.
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Configuring the Master UDS-1100
In this procedure we will refer to the “Enter key” on the keyboard as “Enter”.
Contact the Network Administrator to obtain the network parameters for this configuration.
Run the DeviceInstaller, click the “Start” button on the Windows task bar:
1. Start->All Programs ->Lantronix ->DeviceInstaller->DeviceInstaller
2. Double click on the first UDS1100.
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3. Click on the “Telnet Configuration” tab.
4. Click on the “Connect” button, press then Enter to start the “Setup Mode”.
Note: If you don’t press Enter within 5 seconds the Telnet Configuration screen will time out,
turning grey. At this point go back to step 4 above.
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5. In response to the “Change Setup” Press 1 and Enter to change the “Channel”.
6. Press 0 and Enter to configure the Master.
7. The UDS will prompt for Baudrate, just press Enter, to accept the default.
8. Press Enter to accept the default UDP Port.
9. The unit prompts with “Change Setup” options. Select 0 and Enter to change the basic
network set-up.
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Each UDS-1100 needs an IP Address assigned. If you use DHCP to obtain an IP automatically
that IP needs to be reserved, Contact the Network administrator or IT department.
10. At the “IP Address” prompt, type 192.168.201.154 and Enter. Press Enter to obtain an IP
automatically.
11. If you have a Gateway, type its IP Address and Enter. Press Enter if the Gateway is not
required.
12. Enter the appropriate number of Host bits. We will use 8 for this setup. Type 8 and Enter.
The unit calculates the Netmask to 255.255.255.0 (See table below)
Network Class
A
B
C
Host Bits
24
16
8
Netmask
255.0.0.0
255.255.0.0
255.255.255.0
13. Press Enter at “Change telnet config password (N)” prompt. (No password assigned)
14. At the “Change Setup” prompt press 9 and Enter to save and exit. The unit replies with
“Parameters stored…” and disconnects.
15. Attach a label to the unit which says “Master” and the IP Address.
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Configuring the Slave (Panel) UDS-1100
To configure the Slave UDS-1100 we are assuming that you have both UDS units connected to
the network and that you already configured the Master USD-1100 (See Configuring the Master
UDS-1100)
1. Double click on the Slave UDS-1100, (will be second on the list in our example, see the
screen shot below).
2. Click on the “Telnet Configuration” tab.
3. Click on the “Connect” button, then press Enter to start the “Setup Mode”.
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4.
5.
6.
7.
8.
At the “Change Setup” prompt press 1 and Enter to change the “Channel”
At the “Device Type” prompt press 1 and Enter to select Panel (Slave)
At the “Baudrate” prompt press Enter to keep 9600 bauds.
At the “Enter UDP Port (hex 2711)” prompt press Enter to keep 2711.
At the “Master IP Address” prompt, the unit display (192), press Enter to accept the
settings. At this point you should see the full IP address (192).(168).(201).(154)
9. At the “Change address table (max.16, 00=disable) (N)?” prompt type Y and Enter to
assign the Main Controller Address. You can have up to 16 Main Controllers.
10. At the “#01 (001):” prompt type 1 and Enter.
The Main Controllers address range is (1-256). Value 0 disables the entry in the table.
Note: For more than one Main Controller connected to the Slave UDS-1100 you have
to enter the addresses in ascending numerical order.
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11. The unit prompts with “Change Setup” options. Select 0 and Enter to change the basic
network set-up.
12. At the “IP Address” prompt, type 192.168.201.160 and Enter. Press just Enter to obtain
an IP automatically.
13. If you have a Gateway, type its IP Address and Enter. Press Enter if the Gateway is not
required.
14. Enter the appropriate number of Host bits. We will use 8 for this setup. Type 8 and Enter.
The unit calculates the Netmask to 255.255.255.0 (See table below)
Network Class
A
B
C
Host Bits
24
16
8
Netmask
255.0.0.0
255.255.0.0
255.255.255.0
15. Press Enter at “Change telnet config password (N)” prompt. (No password assigned)
16. At the “Change Setup” prompt press 9 and Enter to save and exit. The unit replies with
“Parameters stored…” and disconnects.
17. Attach a label to the unit which says “Slave” and the Slave & Master IP Addresses.
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Sample Installations Layouts
The following diagram shows different installation arrangements.
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Pinouts
Serial Connector Pinouts
The unit’s female DB25 connector provides an RS-232C, RS-485, or RS-422 DCE serial port.
The default serial port settings are 9600 baud, 8 bits, no parity, and 1 stop bit.
DB25 Female DCE Interface RS-485
Ethernet Connector Pinouts
The UDS1100 supports 10/100 Mbps half or full duplex Ethernet through an RJ45 connector.
Status LEDs
SERIAL LEDS MEANING
LED
Power - steady green
10/100 Mb Link - steady green
10/100 Activity - blinking
Diagnostic - steady red and status blinking green
Diagnostic - blinking red and status blinking green
Status - steady green
Status - blinking green
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Meaning
Power On
Valid network connection
Network packets transmitting and receiving
3 blinks = Network controller error
4 blinks = EEPROM checksum error
5 blinks = Duplicate IP address on network
5 blinks = No DHCP response
Serial port not connected to network
Serial port connected to network
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FAQ
How do I setup the Windows Firewall and what are the defaults for Pinnacle?
The answer is in the “TB43 – Firewall Settings for Pinnacle”, located in the Doc folder in the CD that
comes with the UDS-1100.
What are "receive timeouts"? What do they have to do with the UDS-1100?
"Receive timeouts" are the amount of time in milliseconds that the access control program waits
before it concludes a controller is off-line. Communication through network devices takes longer than
communications over a direct copper connection. Consequently, the default received timeout setting,
which is based on direct RS-485 cabling, must be adjusted upwards.
As a rule of thumb, allow 150 milliseconds per addressable network device. This includes the coboxes. Once communications are established with the remote main controller, you can adjust the
receive timeouts downward in increments of 25 until you find the optimal setting for the site.
My co-boxes do not communicate over the customer network. What should I do?
If you have not already done so, perform the following bench test, making sure you are using a
known-good AC-900, interface adapter, Sielox ribbon cable, and Ethernet crossover cable:
• Program the UDS-1100 so that they are in the same subnet. For example, give one an IP
address of 172.16.5.10 and the other an IP address of 172.16.5.5, no subnet mask, number
of bits for host port = 16, UDP Port = 2711.
• Connect the master UDS-1100 to the computer.
• Connect from the master to the panel UDS-1100with an Ethernet crossover cable.
• Connect the panel UDS-1100 to an AC-900.
• Adjust the receive timeout setting to allow for UDS-1100 communications.
• Test that you can manipulate the devices on the AC-900 through the UDS-1100. If you can
communicate to the main controller in this fashion, the problem probably lies either in the
network settings or in the receive timeout settings in the Sielox software. If you cannot bring
the main controller online in this fashion, there may be a problem with the UDS-1100.
What UDP port should I program into my UDS-1100?
That depends on the preferences of the IT department at the customer site. The default of 2711 is
acceptable. The important thing is that every UDS-1100 in the installation must be programmed for
the same UDP port.
Do I need UDS-1100 to connect my server with my client computer?
No. UDS-1100 are only for communication between the server and AC-900 Main Controllers.
Communication between computers is handled by Windows networking.
Will UDS-1100 communicate on a 100BASE-T connection?
Yes. The UDS-1100 support both 10BASE-T and 100BASE-T interfaces to the network and it is
detected automatically.
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How do I connect from a single remote UDS-1100 to two or more Main Controllers?
Connect from the Channel 1 (DB-25) port on the UDS-1100 to a null modem adapter, then from the
null modem adapter to a Sielox Interface Adapter (AC-IF2).
Wire from the RS-485 port on the Interface Adapter to the main controllers using standard Sielox
RS-485 wiring.
The AC-900 jumpers and dipswitches should be configured just as if you were connecting directly to
the controllers via RS-485 from the computer. Remember to provide a ground reference for the AC900s. The dipswitch address for all the main controllers on this daisy chain must be programmed in
the Address Table of the panel UDS-1100.
How do I connect from the remote UDS-1100 to one Main Controller?
Connect from the Channel 1 (DB-25) port on the UDS-1100 to the short end of the Sielox V-shaped
ribbon cable. Plug the rectangular RS-232 plug into J-31 on the AC-900.
The AC-900 jumpers and dipswitches should be configured just as if you were connecting to the
controller via RS-485. Remember to provide a ground reference fro the AC-900.
Will any UDS-1100 work?
Only a UDS-1100 supplied through Sielox will operate with Sielox controllers. There is a special
Sielox firmware installed on these units.
What type of encryption does the UDS-1100 use?
The UDS provide support for 128-bit encryption or higher.
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