DCS Compact Brochure 7/99.r2

DCS Compact Brochure 7/99.r2
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I N FO R M A T I O N G U I D E
COMPACT
Wait Till You Hear What We See
WE HAVE WHAT YOU WANT
Everything You Want In A Phone System.
From the earliest stages of concept
development to the dynamic workplace
reality it is today, the DCS could only
have been created by Samsung; a
global company with the vast
human and technological
resources required to create a
visionary product of such
evident superiority so far
in advance of any other
manufacturer.
24 Button Set
The 24 button speakerphone is the premier telephone
for maximum call management effectiveness. Phone
activity can be monitored at a glance. This is
especially important for companies that are growing
to such a size that employees are not generally visible.
7 Button Set
The 7 button keyset is reduced in size, not
power. It’s frequently the most practical
solution for companies that don’t need
sophisticated optional features, but do
need to meet the straightforward high
volume traffic usually associated with retail
or industrial applications.
CTI Module
The DCS uses Computer Telephony
Integration (CTI) to easily interface with
your personal computer. CTI multiplies your
communications power a hundred times
over. The computer telephony module can
be added to any station at any time.
It gives the owner/user of the system the ability to
recognize if a person is available to receive a call
(also available in a non-display model).
12 Button Set
The 12 button speakerphone is ideal for
companies whose business is telephone
intense and growing rapidly. It offers all the
features and is recommended for users who
don’t yet need all the capabilities of the
24 button model (also available in a
non-display model).
Add-On Module
Samsung’s unique Add-On Module provides
32 additional programmable buttons. Add up
to two AOMs, for a total of 64 programmable
buttons, to any keyset in the DCS family
line. Use the AOM as a stand-alone intercom
unit, room monitor or for our executive
OHVA feature.
*All models available in charcoal or almond.
WELCOME TO THE
WORLD OF SAMSUNG
ou can count on a global leader like Samsung—one of
Fortune Magazine’s top 500 Companies—to place the most
advanced digital communications technology right at your
fingertips. With annual sales of more than $93 billion
and growing, Samsung combines the vast human and
technological resources needed to transform the concepts
of visionary engineers into some of the hardest-working,
most cost-efficient and trouble-free products available
anywhere in the world. What’s more, with Samsung
Telecommunications America, you can count on a
nationwide network of dealers dedicated to providing
an exceptional level of continuing support for the
company’s business communications systems.
Y
ith 20% of its workforce dedicated to research and
product development, Samsung technology delivers
the specific services you need today, while providing built-in
upgradability to protect your communications investment
tomorrow.
State-of-the-art assembly, large-scale automation and
ISO 9000 Certification assure you of quality you can not only
see, but more importantly, hear. While other manufacturers
actually choose Samsung components in their own systems,
none has integrated those components as effectively as
Samsung. Make sure you and your company have the best
connections to the world. Make sure the phones on your
desks are Samsung.
W
Samsung Telecommunications America.
Wait Till You Hear What We See.
few years back, Samsung’s competitors made what
we believe was a basic mistake that they’re still
paying for—but which you shouldn’t have to. Like
Samsung, they probably recognized that Digital Signal
Processing (DSP) was the wave of the future in telecommunications and could provide much higher levels of
speed, power and reliability than had previously been
available in digital phone systems.
A
Samsung: A Powerful Surge Of
INNOVATIVE DCS FEATURES GREATLY ENH
DIGITAL SIGNAL PROCESSING TECHNOLOGY COMBINES
HIGHER LEVELS OF SPEED AND POWER WITH GREATER
RELIABILITY AND ADDED VALUE.
Whatever their reasons, our competitors didn’t make the
commitment to use Digital Signal Processing (DSP)
technology as the heart of their compact phone system.
We did.
And that commitment is now making all the
difference, because with Digital Signal Processing,
Samsung’s DCS Compact takes a giant step
forward in terms of delivering far greater
speed and power to provide the tremendous
performance benefits that mean added value
for our customers.
As the force, the energy, the heart of the DCS Compact,
Digital Signal Processing’s high speed performance
makes other phone systems, which are still using the
technology of the past, look like a bicycle trying to
keep up with an Indy car.
You get the idea. The power of DSP helps make the DCS
Compact the fastest, most flexible, most reliable phone
system for the money. The DCS Compact handles every
function with maximum efficiency and cost effectiveness.
COMP
Adrenaline For Your Business
HANCE
AND SPEED OFFICE PERFORMANCE.
PACT
SUPER I® TECHNOLOGY GIVES SAMSUNG’S DCS MORE
FLEXIBILITY THAN ANY OTHER PHONE SYSTEM.
Samsung’s Super I® interface switching technology is the
component in our DCS system that operates with ISDNlike speed and flexibility. With it, you have the flexibility
to easily grow your system’s capabilities. It enables
you to add single line devices such as a fax, modem or
cordless phones, as well as digital devices like desktop
phones to a single extension or port.
DUAL CHANNEL ACCESS.
With Super I® technology Samsung’s DCS offers something no other system on the market can—simultaneous
access to two separate channels. This gives your
phones the same kind of flexibility that newer television
models offer viewers who want to watch two programs
simultaneously.
While many phone systems offer you the ability to add
faxes and modems to your ports, the DCS compact is the
only phone which allows for the addition of another
digital keyset on the same extension port.
Look at it this way, most phone systems don’t have DSP
inside, so they’re far behind Samsung right from the
start. But even the few that do still can’t measure up to
Samsung’s Super I® technology.
That means the best of them can provide you with
access to only one channel, which is like using only half
of everything that’s available to you. DCS delivers access
to two channels through a single extension port. And
that means you can do so much more, including carry on
two conversations or perform two phone functions at the
same time.
That’s added value, pure and simple.
DCS Saves You Time &
Easy Connections
Our Large Displays Make It Easy To
See What’s Going On. Interactive Keys
Make A Lot Of Things Easier.
STOP GETTING STUCK WITH CALLS YOU DON’T
CALLER ID.
Caller ID information is automatically displayed
before the call is answered. You can choose to
display either the caller’s name or phone number.
Identifies the incoming call by displaying their name and number on your phone’s
LCD display. With Computer Telephony Integration (CTI), Caller ID information will appear
on your computer screen. Either way, you can see who’s calling so you can decide if you
want to take the call right now—or have optional voice mail take a message for you.
From your personal Caller ID review list, you can
determine the date, time and line number for a
Caller ID call. Press NND (Name & Number Display)
to show the name or number for this call.
COMPUTER-TELEPHONY INTEGRATION.
This display indicates that line 701 is ringing
and was transferred from extension 201.
By linking your phone
directly to your computer, DCS gives your PC the ability
to control your phone. You’ll be able to use this feature
in ways you can only imagine but which will make your
work hours more productive and your life a little easier.
MAKING CALLS MORE EFFICIENTLY WITH DCS
While on a call, extension 201 is making an
off-hook voice announcement to you. You either
listen to the announcement or press REJECT to
ignore the call.
Every time you and your employees take the time
to thumb through phone directories looking up
numbers, you’re pouring money down the drain.
Every time someone in your office fumbles around
SPEED DIALING TO THE RESCUE. DCS Compact’s Built-In Speed Dialing function is like
This display reminds you that your calls follow
you to extension 203.
having a phone book in your keyset, with a file of 1,500 speed dial numbers at
your fingertips—significantly more than any other system. And you can put your
most frequently called numbers on a “One Touch” button on your telephone for even
faster access.
Money While Providing
To The World
Day in and day out DCS makes your
life easier. Plain-English displays
and controls help you communicate
more efficiently.
NEED. AND LOSING CALLS YOU CAN’T AFFORD TO MISS.
CALL FORWARDING FLEXIBILITY. If your business is one in which the effective management
of large volumes of inbound calls is critical to success, consider this: DCS Compact
has the capacity to direct traffic flow smoothly so that your callers will never be
turned away unanswered. When individuals for whom calls are intended are
otherwise occupied, the system will intelligently reroute those calls to their
optional voice mail or other designated
stations as desired. In short, it can
help keep you from missing out on
potential sales or important clients
simply because a line is busy or a
caller is tired of waiting for their call
to be answered.
Display keyset users can choose any of the three
display directories – personal, system or station.
DCS reminds you that you’re in a conference and
displays the parties. Press the CONF soft key if
you want to add or delete parties.
OFF HOOK VOICE ANNOUNCE (OHVA).
This
feature lets you decide if you want to
take an incoming call—even when
you’re already on another line. With
OHVA, you can be advised of a call by
any other keyset on the system and
no one needs to leave their desk.
You have called extension 216 and they have
set one of 20 available programmed station
messages to tell you they’re in a meeting.
CAN BE A KEY TO GREATER BUSINESS SUCCESS.
for a phone number they scribbled on a pad, dials a
wrong number by accident, or spends five minutes
looking up one that’s outdated, they’re hurting your
company’s efficiency—and its bottom line.
You’ve been talking on line 701 for 14 minutes and
46 seconds. The three commands you need most
are at your fingertips, and the arrow reminds you
that you can press the SCROLL key to reveal more
features.
LIVE KEYPAD.
Lets You Talk To The World Without Even Picking Up A
Phone. Simply reach for your phone and start dialing the number on the
keypad. You don’t even have to pick up the receiver to connect to the
outside world.
You returned to your office and pressed the
MESSAGE key. There is a message from extension
201. Press REPLY to call 201, CLEAR to cancel
the message or NEXT to view other messages.
DCS COMPACT FEATURES & SPECIFICATIONS
System Features
Account Code Entry
• Forced
• Voluntary
All Call Voice Page
Attention Tone
Authorization Codes
• Forced
• Voluntary
Automatic Hold
Background Music
Caller ID*
• Name/Number
Display
• Next Call
• Save CID Number
• Store CID Number
• Inquire Park/Hold
• CID Review List
• Investigate
• Abandon Call List
(50)
• CID on SMDR
• Number to Name
Translation (250)
Call Forwarding
• All Calls
• Busy
• No Answer
• Forward DND
• Busy/No Answer
• Follow Me
• External
• To Voice Mail
Call Hold
• Exclusive
• System
• Remote
Call Park and Page
Call Pickup
• Directed
• Groups (20)
Call Waiting/Camp-On
Centrex/PBX Use
Chain Dialing
Class of Service
Common Bell Control
Conference
• Add on (5 Party)
• Unsupervised
Computer Telephony
Integration (CTI)*
• TAPI (2.0)
Customer Set Relocation
Data Security
Database Printout
Dialed Number
Identification
Service (DNIS)*†
• Day/Night Routing
• Busy or Camp-On
Option
Direct In Lines
Direct Inward
Dialing (DID)*†
• Day/Night Routing
• Busy or Camp-On
Option
Direct Inward System
Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Releases
(Programmable)
Door Phones
Door Phone Night Ring
E & M Tie Lines
Executive Barge-In
(Override)
• Station or Trunk
• With/Without
Warning Tone
Executive/Secretary
Pooling
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Ringing
• Day Ring
Assignments
• Night Ring
Assignments
Hot Line
In Group/Out of Group
Incoming Call
Distribution
Incoming/Outgoing
Service
Individual Line Control
Least Cost Routing
Live System Programming
• From any Display
Keyset
• With a Personal
Computer
Meet Me Page and
Answer
Memory Protection
Message Waiting
Instructions
Microphone On/Off per
Station**
Music on Hold—Flexible
Night Service
• Automatic
• Manual
Off Premises
Extensions—(OPX)
Station Features
Operator Group
Overflow
• Operator
• Station Group
Paging
• Internal Zones (4)
• External Zones (4)
• All Internal
• All External
• Page All
Power Failure Transfer
Primeline Selection
Private Lines
Programmable Line
Privacy
Programmable Timers
Recalls
Remote Programming—
PC
Ring Over Page
Single Line Connections
Speed Dial Numbers (1500)*
• Station List (50 Max)
• System List (500 Max)
Speed Dial by Directory
Station Hunt Groups (30)
• Distributed
• Sequential
• Unconditional
Station Message Detail
Recording (SMDR)
System Alarms
System Directory
Toll Restriction
• By Day or Night
• By Line or Station
• Eight Dialing Classes
• Special Code Table
Tool Restriction Override
Tone or Pulse Dialing
Transfer
• Screened/Unscreened
• Voice Mail Transfer
Key
• With Camp-On
Trunk Groups (11)
Universal Answer
Voice Mail Integration
Walking Class of Service
One Time Do Not Disturb
On-Hook Dialing
Programmable Keys
Programmed Station Messages
Protection From Barge-In
Pullout Directory Tray
Pulse to Tone Switchover
Redial
• Auto Retry
• Last Number
• Save Number
Remote Hold
Ring Modes
• Auto Answer
• Ring—Eight Tone Choices
• Voice Announce
Ringing Line Preference
Speakerphone**
Station Lock
Tri-Colored Lights
Volume Settings
• Handset
• BGM
• Ringing
• Paging
• Speaker
• Off-Hook Ring
Wall-Mountable Keysets
** Not available on 7 button
model.
Display Features
Account Code Display
Call Duration Timer
Call For Group Identification
Call Processing Information
Caller ID Information
Calling Party Name
Calling Party Number
Conference Information
Date and Time Display
Dialed Number
Enhanced Station Programming
Identification of Recalls
Identification of Transfers
Message Waiting Caller Number
Outside Line Identification
Override Identification
Programmed Message Display
Soft Keys
Stopwatch Timer
* Requires optional
hardware and/or
software. Ask your
dealer for details.
† Use E&M trunks
**Not available on 7
button model.
Contact your authorized Samsung dealer:
System Specification
Circuit Type
Add-on Module
Appointment Reminder
Automatic Hold
Automatic Privacy
Background Music
Busy Station Callback
Busy Station Indications (BLF)
Call Forwarding
Call Pickup
Dial by Name
Direct Station Selection (DSS)
Do Not Disturb (Programmable)
Door Lock Release
Exclusive Hold
Group Listening
Headset Operation
Hearing Aid Compatible
Line Queuing With Callback
Line Skipping
Message Waiting
Light/Indication
Mute Microphone/Handset
Off-Hook Ringing
Off-Hook Voice Announce
(Standard)
Off-Hook Voice Announce
(Executive)
One Touch Dialing Keys
Maximum Number
Stations ..................................................................32
Keysets and AOMs ....................................................30
Computer Telephony Modules ....................................20
Single Line Telephones ..............................................22
Lines ......................................................................10
CO/Centrex/PBX Lines ..............................................10
E&M Tie Lines............................................................6
SB-DCSC-03 7/99
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