WHAT`S IN THE BOX? TECHNICAL SUPPORT RDX QuikStation

WHAT`S IN THE BOX? TECHNICAL SUPPORT RDX QuikStation
TECHNICAL SUPPORT
WHAT’S IN THE BOX?
1. RDX QuikStation
2
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2. North American Region Power Cord
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3. European Region Power Cord
4. Ethernet Cables (2 each)
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5. End Cap Covers
6. USB Flash Drive
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5
6
7. Rail Extension Brackets (2 each)
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9
8. Washers for Rackmount Kit (8 each)
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USB
9. Hardware Pack for Inner Rails
10. Hardware Pack for Outer Rails
11. Rackmount Outer Rails (2 each)
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12. Rackmount Inner Rails (2 each)
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13. Quick Start Guide
14. Rackmount Instructions
RDX QuikStation System Components
Visit the Support section of the Tandberg Data web site (http://www.tandbergdata.com)
for the following:
• Driver, firmware, and software updates
• Knowledge base articles
Make a note of your Product Serial number here
• Troubleshooting information
Model No. RMN-A-05-10
• Product documentation
Serial No.
Part No. 98900-RDX
• Product warranty and registration
• Email and phone technical support
Additional RDX Cartridges
To purchase RDX cartridges, contact your Tandberg Data Partner, or contact Sales via the Tandberg Data
web site at http://www.tandbergdata.com.
RDX QuikStation™
Power Ratings
AC Input Voltage
100-240 VAC
Rated Input Current
2,0 - 1,0A
Rated Input Frequency
50/60 Hz
Safety Precautions
Be aware of the locations of the power on/off switch on the RDX QuikStation chassis as well as the room’s
emergency power-off switch, disconnection switch, or electrical outlet. If an electrical accident occurs, you can then
quickly remove power from the system.
The RDX QuikStation is intended for use when mounted in a standard rack. It may be used on a shelf or table top,
but proper care should be taken to keep the area around the unit free of clutter to ensure proper ventilation.
The interior of the unit is intended for factory use only. Other than replacing fans or RDX cartridges, users should not
attempt to service the unit. In the event that one of the fans is removed for servicing, do not insert hands, fingers, or
any foreign object into the space intended for the fan. Be extra cautious around spinning fan blades.
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2
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When working around exposed electrical circuits, another person who is familiar with the power-off controls should be
nearby to switch off power if necessary.
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The power supply cord must include a grounded plug and must be plugged into a grounded electrical outlet.
Electrostatic discharge is generated by two objects with different electrical charges coming into contact with each
other. An electrical discharge is created to neutralize this difference, which can damage electrical components and
printed circuit boards. The following measures are generally sufficient to neutralize this difference before contact is
made to protect your equipment from ESD:
• Use a grounded wrist strap designed to prevent static discharge.
• Keep all components and printed circuit boards (PCBs) in their antistatic bags until ready for use.
• Touch a grounded metal object before removing any board from its antistatic bag.
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Related Documentation
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9
10 11
12
13
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RDX LCD panel (8 each)
8
Power connector
2
RDX dock (8 each)
9
Mouse connector (green)
3
RDX cartridge eject button (8 each)
10 Keyboard connector (purple)
4
USB 2.0 port – used for configuration
and diagnostic purposes
11 USB 2.0 ports (2 each)
5
LED panel – displays indicators for network,
USB connection, and system health
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Emergency-eject keyhole (8 each)
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Power button
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For additional information about the RDX QuikStation, refer to the following publications available from the Support section of the
Tandberg Data web site (http://www.tandbergdata.com):
• RDX QuikStation Product Manual, Part Number 1019786
• Field Instruction: Installing the RDX QuikStation in a Rack, Part Number 1019782
©2010 Tandberg Data. All rights reserved. RDX QuikStation is a trademark of Tandberg
Data. RDX is a registered trademark of ProStor Systems, Inc. All other trademarks are the
property of their respective owners.
P/N 1019372 Rev. A #1019372A#
November 2010
12 Serial connector
13
VGA connector
14 Gigabit Ethernet ports (2 each)
Tandberg Data Gmbh
Feldstrasse 81
44141 Dortmund, Germany
Agency Model Number: RMN-A-05-10
www.tandbergdata.com
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Before you Begin
For all host computers that will be backed up by the RDX QuikStation, verify that the host computer OS has iSCSI
initiator software installed.
Windows
Linux
Macintosh
iSCSI initiators are included
with Windows Server 2008 and
later. If necessary, download and
install the appropriate iSCSI
initiator from the Microsoft web
site or from a third-party vendor.
iSCSI initiators are included with
most Linux operating systems.
If necessary, download and
install the appropriate iSCSI
initiator from the Linux OS
manufacturer’s web site or from
a third-party vendor.
Macintosh systems require the
installation of a third-party iSCSI
initiator. We recommend that you
download and install an iSCSI
initiator that has been tested or
recommended for use with your
chosen backup application.
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• Insert the QuikStation USB flash drive into an open USB slot on any
computer with a text editor. The USB flash drive is included in your
QuikStation accessory box.
Connect Network and Power Cables
• Connect one or two RDX QuikStation ethernet network
ports to ethernet network ports on a switch, hub, or router.
Connect to Remote Management Console
You can connect to the RDX QuikStation Remote Management Console from any computer on the same network as the
RDX QuikStation. The computer can run on Windows, Linux, and Macintosh operating systems.
• Log in to the Console. The default user name is Admin, and the
default password is Admin!.
Note: The password is case sensitive.
The Remote Management Console opens. Go to Step 5 to configure
your RDX QuikStation logical device type and other settings.
• Click [Discover{{Portal...] . (Your version of iSCSI initiator may use [Add] depending on
your Windows OS.)
• Save the file as “network.conf.” Important: The file name must remain as
“network.conf.” Otherwise, the RDX QuikStation will not recognize the file.
• In the “Discover Target Portal” dialog window, enter the IP address for the RDX
QuikStation. Click [OK] .
• Insert the USB flash drive into the USB port located on the center-front panel
of the RDX QuikStation.
• Click the Targets tab.
Depending on how you configured the logical device type for the QuikStation in
Step 5, you will see two to eight iSCSI targets.
After editing the network.conf file
• Go to Step 3 to connect to the Remote Management Console, then
proceed to Step 5.
5
• Select an iSCSI target name (IQN). Click [Log{On...] .
The “Log On to Target” dialog window opens.
• Select the “Add this connection to the list of Favorite Targets” checkbox. Click [OK] .
Configure the RDX QuikStation
• Repeat this connection process for each iSCSI target that is displayed in the
Discovered Targets section of the dialog window.
You have successfully connected the host computer to the RDX QuikStation’s
iSCSI targets when the iSCSI targets display as “connected,” as shown below.
Screenshots reflect Windows Server 2008 R2.
Your iSCSI initiator interface may differ slightly
depending on your Windows OS.
• A virtual Tandberg Data StorageLibrary T24 with two LTO-3 tape drives and eight slots.
Power button
• Verify that a valid IP address is displayed on the LCD panels. If not, you must manually configure the IP address for the
RDX QuikStation. Go to Step 4 to configure a static IP address for the RDX QuikStation.
• From a network host, type the RDX QuikStation IP address:
<http://<RDX QuikStation IP address> in a web browser.
• Follow the instructions given in network.conf file to edit the file to meet
your network’s requirements.
• Eight individual removable disks with eight removable iSCSI disk targets.
Note: Once the unit is powered on, all eight LCD panels
Power connector
Ethernet ports
will alternately display the firmware level, system name,
DHCP status, and IP address. This information continues
to display until you log on to the Remote Management Console and configure the logical device type for the QuikStation.
• Obtain the RDX QuikStation IP address from the unit’s front LCD
panels.
• Open Microsoft iSCSI Initiator and click the Discovery tab.
You can configure your RDX QuikStation as one of the following logical device types:
• Connect the power cord that is appropriate for your
region to the RDX QuikStation.
To connect to the RDX QuikStation Remote Management Console:
Before editing the network.conf file
Logical Device Type
Note: Two network ports are recommended for failover
protection.
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To establish an iSCSI connection:
• When the USB symbol on the center-front LED panel stops blinking,
remove the USB flash drive.
• Follow the rackmount instructions provided in the accessory kit to install the unit in a rack.
• Turn the power on by pressing the black power
button that is located on the back of the
RDX QuikStation.
Note: The host computers that you wish to connect to the RDX QuikStation must
reside on the same network as the RDX QuikStation.
Note: You can also download the network.conf file from the Support
section of the Tandberg Data web site.
• Locate an appropriate area for the unit that has clearance for adequate ventilation, minimal dust,
and an appropriate power source.
Connect to iSCSI Targets
For other operating system environments, refer to your OS user documentation or
your iSCSI product documentation on how to establish an iSCSI initiator target.
• Navigate to the USB Flash Drive. Open the network.conf file in a text editor.
(For Windows users, open the file in Notepad.)
Unpack and Rackmount the Unit
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In iSCSI terminology, a host computer is referred to as an “initiator” and the storage
device it connects to as the iSCSI “target.” The following instructions describe
how to connect your network host computers via iSCSI to the RDX QuikStation in
Windows Server 2008 R2.
Perform this step only if you are unable to obtain a valid IP address via
DHCP from the RDX QuikStation’s LCD panels.
To manually configure the IP address via USB flash drive:
• Verify all items are included in the accessory kit. (See What’s in the Box? section.)
• Keep the packing materials and box in case you need to ship the unit later.
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Configure the RDX QuikStation IP Address
• A virtual Tandberg Data StorageLoader with one LTO-3 tape drive and eight slots.
To configure the logical device type:
• Select the device type from the dialog window that opens when you first log on to the Remote
Management Console. Click [OK] .
System Settings
Refer to the table below to configure the following RDX QuikStation system settings. For more information, see the RDX QuikStation
Product Manual.
Setting
Purpose
Where to Find
Date and Time
Set the date and time to your time zone in order to receive accurate
system and troubleshooting information.
From the main menu bar in the Remote
Management Console, go to System
Settings ’ Date/Time
Email
Notifications
A valid email address is needed for logging, error reporting, and
emergency password recovery.
From the main menu bar in the Remote
Management Console, go to System
Settings ’ Notification
Network
Information
Tandberg Data recommends that you assign a static IP address to
prevent inadvertent IP address changes of the iSCSI target.
From the main menu bar in the Remote
Management Console, go to System
Settings ’ Network
You can also configure optional DNS server addressing information.
Firmware
Updates
Tandberg Data strongly recommends that you check for firmware
updates before you connect your iSCSI targets and set backup
plans. For more information on updating firmware, see the RDX
QuikStation Product Manual.
The QuikStation will automatically reboot
after you have made your network changes.
From the main menu bar in the Remote
Management Console, go to System
Maintenance ’ Update Firmware to
download and install any available firmware
updates.
Important: Tandberg Data recommends that you disconnect all iSCSI initiators
before you shutdown or restart the RDX QuikStation for any reason.
Note: For information on setting iSCSI security, see the RDX QuikStation
Product Manual, or refer to your iSCSI initiator product documentation.
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Prepare for and Perform a Backup
• Insert RDX cartridges (sold separately) into the QuikStation’s RDX slots. Press the cartridges in until they lock in
place.
• If you haven’t already done so, install a backup application. Software compatibility information is available online at
http://www.tandbergdata.com.
• Launch and configure your backup application software to perform a backup. For questions regarding software
installation, configuration, and operation, refer to your backup software product documentation or contact your
software provider.
Note (applicable to tape library logical device types only): By default, the RDX QuikStation imports all inserted
RDX cartridges, eliminating the need to perform import operations for each cartridge in your backup application.
If needed, go to the Remote Management Console’s System Settings ’ Advanced Options to enable Import/Export
(IE) slot functionality.
For more information about IE slot management, see the RDX QuikStation Product Manual.
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