User Manual - Sydney Cash Registers

User Manual - Sydney Cash Registers
User Manual
Dear valued customer!
On behalf of our company we wish to welcome you to the QUORiON family of fine business machines. We
sincerely hope you will appreciate the many benefits of being associated with a distinguished product name
that represents both quality and commitment to customer satisfaction.
The QUORiON QTouch 10 is fully customizable and yet simple to operate. Users can easily adapt it to any
type of retail/scanning or hospitality system. Moreover, our dynamic software generates a compatible
environment for a wide array of peripheral devices. It is exactly this versatility and quality that has made us
successful among our multinational customers.
It is therefore with great pride that we look forward to continuing our close collaboration with our
customers.
Your QUORiON Team
Table of contents
1
Safety precautions .................................................................................. 5
2
QTouch 10 .............................................................................................. 7
1.1
1.2
2.1
2.2
2.3
2.4
2.4.1
2.4.2
2.4.3
2.4.4
Overview ............................................................................................................................ 5
General safety precautions .................................................................................................. 6
Intended use ....................................................................................................................... 7
The POS system and its components .................................................................................... 8
Technical Data .................................................................................................................... 9
Interfaces and connections ................................................................................................ 10
Pin Assignment ................................................................................................................. 11
Connections to PC ............................................................................................................. 12
Connecting Peripheral Devices........................................................................................... 13
Adapter Cable for RS232.................................................................................................... 13
3
Before you start .................................................................................... 14
4
Overview .............................................................................................. 15
5
Sign in and Register .............................................................................. 18
6
Corrections ........................................................................................... 25
7
Discounts, RA and PO ........................................................................... 27
3.1
3.2
4.1
4.2
4.3
4.4
5.1
5.2
5.3
5.4
5.5
5.6
5.7
5.8
5.9
5.10
5.11
5.12
6.1
6.2
6.3
6.4
6.5
6.6
6.7
7.1
Setting up ......................................................................................................................... 14
Switching on and off.......................................................................................................... 14
Operating Modes .............................................................................................................. 15
Legend .............................................................................................................................. 15
First Steps ......................................................................................................................... 16
Names of keys and their functions ..................................................................................... 17
Sign in a Clerk/Sales Person ............................................................................................... 18
Register a Department ...................................................................................................... 19
Register Pre-Programmed PLUs ......................................................................................... 19
Enter a New Price .............................................................................................................. 19
Create a PLU During the Sale ............................................................................................. 20
Multiplication/Division...................................................................................................... 21
Holding a Sale ................................................................................................................... 22
Tendering in Local Currency ............................................................................................... 22
Tendering in Foreign Currency ........................................................................................... 23
Receipt On/Off and Receipt Copy ...................................................................................... 23
Time and Date................................................................................................................... 24
No Sale / Open Drawer...................................................................................................... 24
Clearing of Inputs and Error Messages ............................................................................... 25
Error Correction ................................................................................................................ 25
Void .................................................................................................................................. 25
Refund .............................................................................................................................. 26
Transaction Refund ........................................................................................................... 26
Transaction Cancel ............................................................................................................ 27
Tender Correction ............................................................................................................. 27
Percentage Discount/Surcharge......................................................................................... 27
3
7.2
7.3
Amount Discount/Surcharge ............................................................................................. 28
Received on Account / Paid Out......................................................................................... 28
8
Using Shift Levels .................................................................................. 29
9
Balance Functions (Tables).................................................................... 30
10
Reports ................................................................................................. 33
11
Programming ........................................................................................ 37
12
Training Mode ...................................................................................... 43
13
Instructions for maintenance ................................................................ 43
14
Information on the Electromagnetic Compatibility and Safety .............. 44
8.1
8.2
8.3
8.4
9.1
9.2
9.3
9.4
9.5
9.6
10.1
10.2
10.3
10.3.1
10.3.2
11.1
11.2
11.3
11.4
11.5
11.6
13.1
13.2
PLU/Department Shift ....................................................................................................... 29
Price Shift ......................................................................................................................... 29
Tax Shift............................................................................................................................ 29
Keyboard Levels ................................................................................................................ 30
Open and Close a Balance.................................................................................................. 30
Print the Invoice of a Table ................................................................................................ 31
Transfer Balance ............................................................................................................... 31
Splitting a Balance ............................................................................................................. 32
Balance Clerk Transfer ....................................................................................................... 32
Modifiers and Condiments ................................................................................................ 33
System Reports ................................................................................................................. 34
User Reports ..................................................................................................................... 35
Electronic Journal .............................................................................................................. 36
USB-Report ....................................................................................................................... 36
Format of the Electronic Journal ........................................................................................ 37
Programming of Date and Time ......................................................................................... 37
Easy PLU Programming ...................................................................................................... 38
File Programming .............................................................................................................. 39
Scanning ........................................................................................................................... 40
Program Version and Test Routines ................................................................................... 42
Screensaver ...................................................................................................................... 42
Calibration of the Touch Screen ......................................................................................... 43
Cleaning ............................................................................................................................ 43
4
1
Safety precautions
1.1 Overview
At specific places in this documentation you can find separated information in the form of hints. Below the
different types are explained.
»Warning«
Warning!
Indicates a potentially imminent danger that may result in death or serious injury if not
avoided. The note is marked by a red icon in the form of a warning triangle. It contains
information about the nature and source of the danger, the consequences of ignoring
and the avoiding.
»Caution«
Caution!
Indicates a possible danger that may result in minor personal injury or property damage if
not avoided. The note is marked by a red icon in the form of a warning triangle. It
contains information about the nature and source of the danger, the consequences of
ignoring and avoiding.
»Important«
Important:
This hint informs you of important conditions relating in association with certain features
of your POS System.
»Tip«
Tip:
Tips will give you useful hints on how to perform certain actions with your POS System
quickly and easily.
5
1.2 General safety precautions
To avoid personal injury and/or property damage, the following safety precautions must be followed.
Damage caused by improper handling or failure to follow these precautions are not subject to warranty. No
liability for resulting damages is assumed by QUORiON!
Warning!
Electric shock and fire hazards due to improper commissioning and handling
Risk of severe burns or death
– Only use the device with the corresponding supplied AC adapter. Do not connect
power adapters from other manufacturers.
– Never use a damaged power cable.
– Make sure your power cable meets the relevant safety standards and includes a
power-system ground terminal (PE terminal).
– Before connecting the device make sure that the voltage of your main power net
corresponds to the input voltage printed on the rating plate of your device.
– Never connect or disconnect the power plug with wet hands.
– Only connect the device to a socket with a grounded protective conductor.
– Only use original or components and peripherals approved by QUORiON.
– Opening the device as well as maintenance and repair work has to be carried out by
qualified service technicians only.
– Do not make any modifications to the device and its components and peripherals.
– Keep away any liquids from the device and do not place any containers with liquids on
the device. Disconnect the device from the main power net before cleaning. If any
liquid spills into the equipment, unplug the power cable immediately and contact your
local dealer for advice.
Caution!
Equipment damage due to improper commissioning and handling
Internal and external damage to the POS System
–
–
–
–
–
Place the device on a firm, stable, horizontal surface.
Switch off the device before connecting or disconnecting any peripheral devices.
Use only shielded cables for connecting any peripheral devices.
Cables should be routed in a manner that no one can step on or trip over.
Never attempt to stretch the cables to enable a connection. The power cable must
have adequate slack at all times during use.
– When disconnecting the power cable hold it firmly at the connector area. Do not tug
on the cable itself.
– The use of sharp objects as pencils or pens may damage the POS Systems touchscreen.
Only operate the screen with your fingers.
6
2
QTouch 10
2.1 Intended use
















Do not use the device outdoors.
Place the device on a firm, stable, horizontal surface.
Only use the device with the corresponding supplied AC adapter. Do not connect power adapters from
other manufacturers.
Before connecting the device make sure that the voltage of your main power net corresponds to the
input voltage printed on the rating plate of your device.
Make sure your power cable meets the relevant safety standards and includes a power-system ground
terminal (PE terminal).
Do not connect the device to electrical outlets close to devices that generate voltage fluctuations or
electrical noise. In particular, stay clear of devices that use large electric motors.
Only use original or components and peripherals approved by QUORiON.
Opening the device as well as maintenance and repair work has to be carried out by qualified service
technicians only.
Do not make any modifications to the device and its peripherals and components.
Keep the device away from high temperature, humidity, extreme changes in temperature, heating and
cooling equipment, direct sunlight, volatile materials, high levels of dust, vibration and impact.
To prevent possible harm to the environment and human health please separate this product from
other waste streams to ensure that it can be recycled in an environmentally sound manner. For more
details on available collection facilities please contact your local dealer where you purchased this
product.
Keep this manual and distribute the product only with the manual and the accessories supplied to third
parties.
The use of sharp objects as pencils or pens may damage the POS Systems touchscreen. Only operate
the screen with your fingers.
The touchscreen of the POS System is protected by a changeable protective foil which minimizes the
risk of damaging the touch surface itself. Nevertheless you should avoid using cultrate objects on the
screen, because they may increase the wear out of the protective foil and therefore lead to a
premature need to replace it. Additionally the protective foil cannot shield the screen from forceful
impacts.
Never deactivate the POS System simply by disconnecting the main power plug, because this may
damage its internal memory. Click on the button Mode within the POS Systems user interface instead,
select Power Off? and confirm the shutdown question with Yes. After some seconds the system will
deactivate itself.
Any other use than the one described is not as intended. QUORiON Data Systems does not accept
liability for any damages, functional impairments or injuries resulting from improper use.
7
2.2 The POS system and its components
Printer
Operator display and touchscreen
Dallas lock (optional)
Power-on button
Customer display
Interfaces (optional)
Interfaces
8
2.3 Technical Data
Processor
Memory
Display
Printer
Keyboard
CPU
600 MHz Cortex A8, fanless
Program Memory
512 MB NAND Flash
Working Memory
256 MB DDR2 RAM
Data Memory
2 GB Micro-SD up to 32 GB
Operator Display
10,1“ TFT LC-Display
Touchscreen
analog-resistive
Resolution
1024 x 600 with 256000 colors
Customer Display
192 x 64 LCD graphic with backlight
Printer
thermal, 58/80 mm with or without Cutter
width: 57 mm, max Ø: 80 mm
Paper roll specifications
width: 80 mm, max Ø: 80 mm
External
optional
2 x RS232-5V (RJ45)
Serial
2 x RS232-5V (RJ45), optional
2 x USB 2.0 Host (Type A)
USB
Interfaces
Software
Specifications
1 x USB 2.0 Device (Type B)
LAN/Ethernet
1 x LAN (100 Mbit/RJ45)
Cash Drawer
1x RJ11-24V (2x Drawer via optional Y-cable)
Card Reader / 1 x USB (Front)
optional
Clerk Key Lock
Dallas iButton optional
Operating System
Linux based
Application
QMP
Max. Number of PLUs
55,000
Max. Number of Departments
999
Max. Number of Clerks
999
Max. Number of Sales Persons
999
Max. Number of Tables
30,000
Max. Number of Customer Reports
99
Dimensions (LxWxH)
300x300x120 mm
Weight
2,5 kg
Power Supply
110 – 230V AC
Operating Temperature
0°C – + 45°C
Storage Temperature
- 20°C – + 60°C
Please note, that all indicated parameters are maximum values, which can only be reached with
corresponding hardware expansion (additional memory) and configuration!
9
2.4 Interfaces and connections
The POS system includes many different interfaces to connect several external devices. Beside the wellknown serial RS232-interfaces the POS system also supports modern PC interfaces like USB Type-A (for
connection with USB devices), USB Type-B (for programming the cash register with a laptop or PC), SD card
reader or Ethernet (LAN). So it has ports for typical cash register peripheral devices such as kitchen printer,
scanner, display, card reader, modem as well as new powerful interfaces for fast data transmission and
easy networking.
Please note that all interfaces have to be programmed before connecting any external devices. If you have
any questions about the programming, please ask your local QUORiON dealer.
Important:
Use only shielded cables for connecting any peripheral devices. Switch off the cash
register before connecting or disconnecting any peripheral devices. Please note also the
maximum cable lengths of 5 meters for USB and 15 meters for RS232.
Back view
RS 232 5V (Port 1)
RS 232 5V
(Port 6, optional)
RS 232 5V (Port 2)
RS 232 5V (Port 5, opt.)
LAN
Cash drawer 24V (with a Y-cable connection of two
cash drawers possible)
USB Type B
2x USB Type A
Important:
The rear hatch at the back side of your cash register is designed for protecting the
interfaces against physical damage and ESD. Do not remove it.
Important:
Be aware, that the RS-232 ports 3 and 4 are internal ports which are used for an optional
magnet card reader and an optional GPRS module, therefore these ports are not shown in
the figure above.
Tip:
If you attach an USB stick with a small design to one of the back USB ports you are able to
close the rear hatch of the register while the stick is connected. Use one of these sticks if
you want to attach a stick permanently to the register.
10
Front view
USB Type A (optional)
SD Card Reader (optional) for up to
32 GB SDHC Cards
2.4.1 Pin Assignment
RS232 Ports
1: +5V DC (max. 0,5A)
2: RxD
3: TxD
4: DTR
5: GND
6: DSR
7: RTS
8: CTS
Ethernet Network
1: TX+
2: TX3: RX+
6: RX-
USB Type A
1: VCC
2: USB N0
3: USB P0
4: GND
USB Type B
1: VCC
2: USB N0
3: USB P0
4: GND
Cash Drawer
1: GND
2: Drawer Drive Signal 1
3: Micro Switch Sensor
4: Drawer Drive Power (24V)
5: Drawer Drive Signal 2
6: GND
11
2.4.2 Connections to PC
First you should know that, even if it is possible in many cases to change the register’s connection settings
directly by using the program mode (P-mode) of the register, it is much more comfortable to connect the
register to a PC and use the QUORiON QProg application for MS Windows™ to perform any programming
change. The only matter you may have to solve before by directly changing the register settings are the
connection settings to the PC itself.
The main advantage of QProg is, that it contains a sophisticated help system, which describes every option
and parameter you can use in the register. There are even some things you cannot change directly on the
register (e.g. the internal memory usage). You are forced to use QProg in such a case anyway. So it is
generally a good idea to learn using the QProg application and to start this process by connecting a PC to
your register.
Extract the ZIP file with QProg to a folder of your choice and start the application. Now you can load
register data by clicking on “Program”  ”Load from Register”. Connect the register itself to the PC before
you continue.
There are three (major) ways to connect the POS system to a PC with QProg. The simplest and default
method is by using the USB-B port of the register. Simply connect an USB-B to USB-A cable to the register
and to the PC. Note: If it is the first time you connect the register to the PC you will be prompted for drivers
which you need to install. Afterwards the register connection will show up as a serial port. You can find out,
which port number is used by looking up the information in the Windows™ Device Manager. Choose the
correct serial port in the “Interface Setting” window and start the download. The baud rate doesn’t matter
in this case.
Note that it may be necessary to change parameter# 1 (Computer Port) to the value “16” if someone altered the default
connection setting of the register before.
Please insert paper into the internal printer of your register if you program it with QProg. Otherwise the selftest of the
printer may take a long time and the register will freeze during this period.
The second connection method is the connection via one of the RS-232 ports of the register. The advantage
of this connection method is that you do not need any extra drivers. But the configuration is a little bit
more complicated and the connection itself is much slower compared to the USB connection. In order to
use this connection method you have to decide first, which RS-232 port you want to use. Now change to
the programming setting of the register (P-mode) and alter the value of parameter# 1 to the port number
you want to use (see section 11.3 (File Programming) for details about changing the programming). Now
connect a serial cable between the register and the PC and choose the correct serial port of the PC in the
“Interface Setting” window. Set the baud rate to the default setting of 9600 baud/sec (unless you changed
the default baud rate setting of the selected port of the register; see QProg documentation, parameters# 2
to 7) and start the download.
The third way to connect the register to QProg is by using Ethernet. In order to use this connection method
you may have to change the IP address of the register first by using the P-mode of the register (see section
11.3 (File Programming) for details about changing the programming). Now connect the register to your
LAN, choose the LAN setting in the “Interface Setting” window of QProg, fill in the IP address of the register
(the other field can be left empty) and start the download.
For further information about the usage of this software see the documentation of the QProg application
itself.
12
2.4.3 Connecting Peripheral Devices
Before you attach a peripheral device like a kitchen printer for example you have to make sure, that you
know the connection settings of the device itself. Consult the user manual of the device in question for
further information. There are three major interface types, which are commonly used for such devices.
The currently most used may be the standard RS-232 port. A lot of devices use this approved method of
connection. The POS system itself may have up to 6 RS-232 ports (2 or 4 external ports and 2 internal
ports). If you want to use this type of connection, you have to make sure, that the settings of the external
device and the settings of the register port are matched (speed and word size; see QProg documentation,
parameters# 2 to 7).
A lot of devices can be used with the setting: 9600 baud/sec, 8 data bits, no parity, 1 stop bit. Therefore this is the default
setting of the external RS-232 ports of the register. If your external device uses these settings too there is no need to
change the default RS-232 port settings.
The second connection method is the USB connection. This connection type has the advantage, that it is
not necessary to specify the settings of the USB port.
Because of some restrictions of the registers software it is necessary to attach various peripheral USB devices like scanners
or keyboards before switching on the register itself, otherwise they may not work.
The third connection method is the connection via the LAN. A typical example of this connection type is the
connection to an external kitchen printer. If you want to use this connection type you typically have to set
the IP address of the external device. This can be done in QProg by clicking on “System”  “Fixed Texts” 
“General Messages”. See the QProg documentation for details.
2.4.4 Adapter Cable for RS232
To connect standard peripheral devices you will need an adapter cable from the RJ-interface of the POS
system to the D-SUB connector of the external device. Connect the original cable of the device to the D-SUB
connector of the adapter and put the other end of the adapter in the interface socket of the POS system.
You can order the special adapter cable from your local QUORiON dealer.
13
3
Before you start
3.1 Setting up
(1) Please unpack and set up the POS System.
(2) Connect the POS System to a power socket. Please check the electrical details on the power rating
plate before.
(3) Open the printer by pulling up the printer lever shown in the illustration 1 below. The printer cover
will bounce up a little bit. Now flip the cover backwards (if the cover breaks loose in the process
you can easily remount it) and insert the thermal paper like shown in the illustration 2. Close the
printer and make sure that the printer cover is locked completely (illustration 3).
1
2
3
3.2 Switching on and off
(1) Switch on the POS System with the Power-ON-Button (see illustration) and the system will boot up.
(2) The POS System is now ready to use. The displayed configuration can be used for the first steps and
as a starting point for your own configuration. Basic information about this configuration can be
found in the main part of the user manual. In order to switch off the POS System, click on the
button Mode within the POS Systems user interface, select Power Off? and approve the shutdown
question with Yes. After some seconds the system will deactivate itself.
14
4
Overview
4.1 Operating Modes
The operating modes control the operation of your POS system. There are 5 different modes for various
functions. You can change the current mode with the “Mode” key at the upper right side of the touch
screen.
Mode
Display
Function
R
– REG –
Registration
– all sales operations and registrations
X
––X––
X-Report
– viewing and printing of all reports without clearing
Z
––Z––
Z- Report
– viewing and printing of all reports with clearing
M
– MGR –
Manager
– all sales operations and registrations
– all functions with manager authority
– easy programming
P
––P––
Programming – programming of all functions
4.2 Legend
The following sections exemplarily show the usage of the register on the basis of various examples. For the
illustration of them graphics are used which may represent the usage of a single key button, but which may
also stand for a complete simple succession of keystrokes or actions. The following table explains the
various graphical elements (if they are not self-explanatory).
Examples
0
Description
Distinct button of the touch screen, in this case the “Zero” and the “Type” button
(exception: trivial multiple usage of the cursor buttons)
CASH
CR
Note: Sometimes you may need system keys in X, Z or P mode which are not shown on
the screen of the register. Nevertheless these system keys are accessible, because they
are mapped to other standard keys in the default configuration of the register. If this is
the case the respective standard key is shown in addition to the system key in this user
manual (see the “Cash” key example in the left).
PLU
Variable button on the touch screen, e.g. one of the different direct selection buttons of
the PLUs
Code
#
Simple procedure, e.g. the input of a code number by using the virtual keypad on the
touch screen
The keyboard layout of the POS system is very customizable, therefore, to keep the usage of the register clean and simple,
you almost certainly will not find all possible buttons on the screen. For example some buttons are used for special
programmings only. But to give you a more complete and nevertheless clear overview of the most important functions,
functional areas and possibilities of the POS system you will occasionally miss some of the buttons mentioned in one of the
examples which leads to the impossibleness to finish the example in question.
15
If, however, you are interested in this specific function it is necessary to add the missing buttons to the keyboard layout of
the POS system, eventually by deleting other, not needed, buttons. Please consult the QProg documentation, our website
www.quorion.de or your local dealer on how to customize the layout of your register.
Furthermore it is possible, that the programming of your register deviates from the programming presented in this user
manual, e.g. it may contain other PLUs. In this case the screen or printer output may vary in some cases.
4.3 First Steps
(1)
Register a PLU
CASH
PLU
(2)
Cancel transaction
PLU
(3)
Register five equal PLUs
5
(4)
X
Table
PLU
Table Open
Print invoice of balance (table)
Table Open
(6)
CASH
PLU
Register PLU on balance (table)
Table Open
(5)
CANCEL
Table
Table
Invoice
CASH
Change clerk to manager
Manager
Code #
Manager
The default code number of the cash register’s user is their respective user number. The manager is the third user
therefore the preprogrammed manager code number is “3”.
(7)
Print out the Daily Report (needs manager rights)
MODE
(8)
-- X --
CASH
Daily
Dept./PLU
Shutdown the cash register
MODE
Power Off?
Confirm request with
„YES“
For further changes and questions about the handling, please see the main part of the user manual.
16
4.4 Names of keys and their functions
Key label
Key name
Key function
0
Numeric Keys
- used for entering numbers
CLEAR
Clear
- clears incorrect entries and stops the error alarm
(with a very special configuration only)
ERROR
CORRECT
Error Correction
- deletes the last registration
VOID
Void
- voids a previously entered transaction
Multiplication / Time
- multiplication / division
- time display (on the customer display)
Clerk
- used to enter a preset clerk ID numeric code no.
PLU
PLU
- used to access preset PLU items
Dept.
Department
- used to enter items to the respective departments
Percent Minus
- used to deduct percentage values from the total
No Sale
- prints a reference number / opens the cash drawer
Sub Total
- calculates sub total
- prints out receipt copy if no receipt opened
CASH
Cash Payment
- used to tender payments in cash
Card
Card Payment
- used to tender payments in card
Receipt On/Off
- receipt printer can be switched on or off
CURSOR

Scroll Cursor
- used to scroll the display selection by one line

Scroll Page
- used to scroll the display selection by one page
9
X
Clerk
#
Discount
No Sale
SUB
TOTAL
Receipt
on/off

CURSOR

PAGE
PAGE
17
Key label
Key name
Key function
Table
Open
Table Number
- used to open or close a table
Table
Split
Table Split
- separates single articles of a table
Table
Trans.
Table Transfer
- transfers an existing table to another table
Table
Invoice
Print Invoice
- closes table and prints invoice
Guest
Invoice
Print Guest Invoice
- closes table and prints invoice including endorsement
message
5
Sign in and Register
5.1 Sign in a Clerk/Sales Person
A clerk is the person who is working on the point-of-sale and performing registrations. Before starting any
transaction, it is necessary to sign in a clerk. Now all sales and actions can be assigned to each single clerk in
the reports. Furthermore, it is possible to define individual access rights for each clerk (e.g. for refund or
program modifications).
Sales persons are employees who do not work directly at the POS but their sales data should also be saved
in the reports. This can be used to calculate commissions, for instance.
To sign in a clerk or sales person you may use either a Dallas-Key (optional) or the keyboard. The key has
the advantage of security, because each key is unique and cannot be duplicated. To sign in, simply place
your key on the respective magnetic lock. As long as the key is attached, you are logged into the system. If
you remove the key, you will automatically log out. The POS system is blocked until a clerk signs in again.
To sign in with the keyboard it is necessary to have a dedicated clerk button on the keyboard. If you push
this key, you will see a list of all programmed clerks. Use this list to select a certain clerk. Alternatively, you
may also enter the clerk number directly on the clerk button or define a dedicated key for each clerk.
Depending on the programming, it may be necessary to enter an additional code number to sign in.
Example:
1
Clerk
#
Enter code
number
18
Clerk
#
5.2 Register a Department
Department keys may be used either to enter free prices or to select PLUs from a list. If you press a
department key without entry, you will see a list with all PLUs which are linked to that department. Use this
list to select a certain PLU.
If you wish to register an undefined price for a department, just
enter the price with the numeric keys and press the respective
department key.
Example: Register 2.00 EUR in department 3:
2
00
CUSTOMER LOGO
1 Department
2,00
--------------------------1 Total
2,00
Cash
Dept. 3
2,00
If you are getting the exception “Invalid Entry” it is possible, that the option for registering something for a department is
turned off for the selected department and you have to turn it on first to complete this specific example.
5.3 Register Pre-Programmed PLUs
Pre-programmed PLUs are registered by entering the respective number on the PLU key. The preprogrammed price and the description are now read from memory. Alternatively, you may also program
direct keys for certain PLUs on the keyboard. You only need to press one key for registering a PLU.
If you are working with scan codes, you may either enter the
code number by keyboard or by using a barcode scanner. In
that case, you do not need to press any additional key – the PLU
will be registered directly.
Example: Register PLU number 101:
1
0
1
CUSTOMER LOGO
1 PLU101
5,00
--------------------------1 Total
5,00
Cash
5,00
PLU
5.4 Enter a New Price
It is possible to change the price of a PLU for a transaction. Simply enter the new price and press the key
“New price” before entering the PLU. This is valid for both scanning as well as manual entry.
Example: Register PLU number 1 with new price of 2.00 EUR:
2
00
New
price
1
19
PLU
5.5 Create a PLU During the Sale
Occasionally, a clerk may have to enter a new item, which has not been programmed in the database of the
POS. If this happens, the POS system will automatically prompt you to create this item. You can now accept
entering a new article or abort the procedure.
To be able to create new articles during the registration the scancodes option of the register has to be turned on.
Additionally option 79 (Create scancodes during registration) needs to be active, too. Otherwise you will get an exception
when trying to register unknown articles.
Once confirmed the POS system will ask you for the price. Upon entry of the price, press the “Subtotal” key
to confirm. Then enter the department to which the PLU is linked and press “Subtotal” again to confirm
your choice.
If the system has been programmed to allow the creation of new PLU names during registration, you will be
asked to enter a name for the PLU. Alternatively, the PLU will assume the name of the department that it is
linked to.
After confirmation with the “Subtotal” key the new PLU will be stored in memory for future transactions.
Example: Create PLU number 123 – Coke – with price of 1.50 EUR, linked to department 3:
1
2
3
PLU
If the PLU is not yet programmed, you will be prompted to create it now:
1. Confirm and enter the price:
1
5
0
Sub
total
2. Enter the department link:
3
Sub
total
3. Enter the PLU name via keyboard (depends on programming):
C
O
K
E
ENTER
20
5.6 Multiplication/Division
Instead of pressing the same item repeatedly, you may use the
“Multiplication” key. First, enter the quantity to be rung up,
followed by the “Multiplication” key and then the item.
Depending on the programming, the “Multiplication” key can
also be used for division. First enter the numerator and press
the “Multiplication” key. Now enter the divider and press
“Multiplication” again. Finally, select the corresponding PLU or
department.
CUSTOMER LOGO
5 Department 1
17,50
3 PLU 25
3,00
3 4912345678901
3,00
0.2 PLU 2
1,20
--------------------------11.2 Total
24,70
Cash
24,70
Example: Register 5 x 3.50 EUR in department 1:
5
X
3
5
2
5
0
Dept. 1
Example: Register 3 x PLU 25:
3
X
PLU
Example: Register 3 x the scan code 4912345678901:
3
X
Scan
4912345678901
Example: Register 1/5 of PLU 2:
1
X
5
X
21
2
PLU
5.7 Holding a Sale
The Hold function is used to temporary save an open receipt,
e.g. because a customer has to stop the registration of his items
and you wish to tend on the next customer. Press the “Hold”
key to save the open receipt. By pressing the “Hold” key again
the old receipt will be recalled.
CUSTOMER LOGO
1 PLU 1
0,10
--------------------------1 On Hold
0,10
Please note that all transactions on hold must be closed before
a Z-report can be performed!
CUSTOMER LOGO
HOLD
1 Recall
0,10
1 PLU 2
0,20
--------------------------2 Total
0,30
Cash
0,30
5.8 Tendering in Local Currency
Any sale will be closed by entering a payment media key. There are keys for various tenders programmed
on the keyboard, usually CASH, CHECK and CARD. Additional tenders may be programmed if necessary.
It is recommended to press the “Subtotal” key before tendering, to have the possibility to check the
subtotal and to enter the tendered amount. The POS system will then automatically calculate the change
owed to the customer.
Example: 1.00 Euro CASH payment:
Sub
total
1
00
CUSTOMER LOGO
CASH
2 Cola
0,40
0,80
--------------------------2 Total
0,80
Tendered
Cash
Generally, it is also possible to split the subtotal to different
tenders. After each tender the POS system will show the short
amount on the display.
Change
Example: 1.00 Euro CARD payment, short CASH payment:
Sub
total
1
00
CARD
22
CASH
1,00
0,80
-0,20
5.9 Tendering in Foreign Currency
In addition to the local currency the POS system can operate with different foreign currencies, which are
saved separately in the reports.
Just press the respective currency key instead of “Subtotal” to
convert the total amount in a pre-programmed foreign
currency. On the display the new amount in foreign currency
will now appear. Select a tender as described above and the
change amount will be calculated either in local or in foreign
currency, depending on programming.
1
2 Cola
0,40
0,80
--------------------------2 Total
0,80
USD
Example: 1.00 Dollar CASH payment:
$
CUSTOMER LOGO
Tendered
Cash
00
CASH
EUR
Change
1,00
$0,96
-0,03
5.10 Receipt On/Off and Receipt Copy
If a receipt does not have to be printed at all, you may switch off the receipt printer by pressing the
“Receipt on/off” key. To reactivate the printer, simply press the “Receipt on/off” key again. You can print a
copy of the last receipt via the key “Subtotal” after a sale.
Important:
To print copies of previous receipts it is mandatory to set the configuration of the POS
system in order that it is using the binary E- Journal. You can find the corresponding
settings within QProg via the menu Config and double click on the input field Electronic
Journal. Within the selection menu Data Format you select between Binary and Text.
To recall the last receipt, press the keys “PAGE UP” or “CURSOR UP” in mode R or M. Using the keys “PAGE
DOWN” or “CURSOR DOWN” you receive the first receipt. If you want to view a certain receipt, just enter
the receipt number before pressing “PAGE UP” or “CURSOR UP”. After the initial recall you may use the
scroll keys to navigate through the journal entries.
You can print out a copy of the activated receipt by pressing the “Subtotal” key. If you print a copy of a
table invoice, the endorsement message will be added automatically.
Example: Search receipt number 15 and print out a copy:
1
5

PAGE
Sub
total
23
5.11 Time and Date
If all receipts are closed, you can view the current time and date in the customer display and activate the
screen saver of the main screen by pressing the “Multiplication” key. Depending on the programming this
information will be shown automatically after a certain time has passed.
5.12 No Sale / Open Drawer
The “No sale” function allows you to open the cash drawer
without registering a sale. You can check the number of times a
“No sale” function has been performed in the reports.
CUSTOMER LOGO
The “No sale” key can also be used as a reference key. To print
a specific reference number on a receipt, enter the reference
number and press the “No sale” key.
1 PLU 1
0,10
Number:
123
--------------------------1 Total
0,10
Example: Enter reference number 123:
Cash
1
2
3
No
sale
24
0,10
6
Corrections
6.1 Clearing of Inputs and Error Messages
To erase an incorrect entry not yet registered and to clear any error messages just press the “Clear” key.
CLEAR
6.2 Error Correction
The “Error Correct” key is used to clear the last item
immediately. Alternatively you may use the scroll keys to select
another item from the actual receipt for voiding.
CUSTOMER LOGO
1 PLU 1
1 PLU 2

CURSOR
Select
item
ERROR
CORRECT
0,10
0,20
EC
-1 PLU2
-0,20
--------------------------1 Total
0,10
Cash
0,10
6.3 Void
The “Void” function is used to clear certain items from the
current receipt. First press the “Void” key and then enter the
item which should be cleared. You can also use a barcode
scanner to enter the item number.
Example: Void PLU with scan code 4912345678901:
VOID
Scan
4912345678901
CUSTOMER LOGO
1 PLU 1
0,10
1 PLU 2
0,20
VOID
-1 PLU1
-0,10
--------------------------1 Total
0,20
Cash
0,20
Example: Void 3.50 EUR from department 1. Please note that only those amounts can be voided, which
were previously entered.
VOID
3
5
0
Dept. 1
25
6.4 Refund
A refund is used to return previously sold items. The PLUs will
be added to the stock and the money is returned to the
customer. The turnover in the reports will be corrected.
To refund an item, press the “Refund” key first and then the
item to be returned. The “Refund” key has to be pressed before
each item, if more than one item is being returned. After refund
the receipt can be continued with normal sales or can be closed
with a payment media.
CUSTOMER LOGO
REFUND
-1 PLU 1
-0,10
REFUND
-1 PLU 2
-0,20
---------------------------2 Total
-0,30
Cash
-0,30
Example: Refund of PLU 1 and 2:
Refund
1
PLU
2
Refund
PLU
Example: Exchange of PLU 1 and 2:
Refund
1
2
PLU
PLU
Example: Refund of 3.50 EUR from department 1:
Refund
3
5
0
Dept. 1
6.5 Transaction Refund
The function “Transaction refund” operates just as the “Refund” function. The difference is that the POS
does not automatically return to normal sales mode after each item, but stays in refund mode until you
finish the receipt with a payment.
Press first the key “Transaction refund” and then enter all items which should be returned. Please note that
it is not possible to switch into normal sales mode.
Example: Refund of PLU 1, 2 and 3:
Transrefund
1
PLU
2
26
PLU
3
PLU
6.6 Transaction Cancel
The “Transaction cancel” is used to void a complete receipt before it is finalized with a payment. Simply
press the key “Transaction cancel” to automatically void all items from the current receipt.
6.7 Tender Correction
With the function “Tender Correction” you may change any amount from one payment media to another.
First press the key “Tender Correction”, enter the desired
amount and then select the payment media from which this
amount should be rebooked. Now, the amount is opened again
and can be assigned to any other payment. It is also possible to
split the amount to more than one payment media.
CUSTOMER LOGO
Tender correction
Cash
Card
-5,00
5,00
Example: Rebook 5.00 EUR from CASH to CARD:
5
Tender
correct.
7
00
CARD
CASH
Discounts, RA and PO
7.1 Percentage Discount/Surcharge
Discounts are price deductions on single items or on the sub total of the receipt. To enter a discount, ring
up the item first, enter the discount percentage and press the “%(-)/Discount”) key. If the discount should
be valid for the entire receipt, press the “Subtotal” key first and
then enter the percentage on “%(-)/Discount” key.
Likewise it is also possible to order surcharges. In that case
please use the percentage surcharge function.
In both cases the percentage values can be pre-programmed to
avoid mistakes and manipulation. Furthermore, it is possible to
block single or subtotal discounts and to set maximum limits.
CUSTOMER LOGO
1 PLU 1
10,00
1 PLU 2
5,00
-10% Rabatt
-0,50
--------------------------2 Total
14,50
Cash
Example: Percentage discount of 10% to PLU 2:
2
PLU
1
0
Discount
27
14,50
7.2 Amount Discount/Surcharge
Similarly, it is possible to use amount rebates. The only
difference is that no percentages are calculated but rather total
amounts such as coupons are subtracted/added.
Enter the amount directly after the item or the subtotal and
press the “(-)/Coupon” or “(+)/Surcharge” key to subtract or
add the entered amount from/to the actual price. Amount
discounts and surcharges can be pre-programmed or blocked in
the same way as percentage rebates.
CUSTOMER LOGO
1 PLU 1
10,00
1 PLU 2
5,00
COUPON
-1,00
--------------------------2 Total
14,00
Cash
14,00
Example: Discount a pre-programmed COUPON amount from the total:
1
2
PLU
Sub
total
PLU
Coupon
CASH
7.3 Received on Account / Paid Out
Cash can be paid out of the cash drawer for special purposes, such as petty cash, etc. This is referred to as a
“Paid Out” (PO). Conversely, cash can also be added to the cash drawer. This transaction is known as
“Received on Account” (RA). Adding more cash to the cash drawer is another example of “Received on
Account”.
In both cases enter the amount first and then press either the key “RA” or “PO”. Depending on the
programming of the POS the operation will be automatically finalized with the “Cash” key or can be
continued as a normal receipt.
Example: 25.00 EUR received on account:
2
5
00
CUSTOMER LOGO
RA
R.A.
25,00
Example: 25.00 EUR paid out:
2
5
00
CUSTOMER LOGO
PO
P.O.
28
25,00
8
Using Shift Levels
8.1 PLU/Department Shift
The PLU/department shift is a preset function to switch all article- and department keys to a second level.
This is done by adding a pre-programmed offset to the actual PLU or department number. Please note that
the shift is valid for the very next item, it will be automatically reset after entry. It is also possible to block
the shift for either PLUs or departments.
8.2 Price Shift
The POS system allows for more than one sales price for each PLU. This is a useful function for special
occasions, such as “Happy Hour” or item promotions. You may program an automatic price shift based on a
time period or manually change the price shift via key entry.
First select the price level by pressing the corresponding key. Then, enter the PLU. Depending on the
programming the price level will be reset automatically after an item, a transaction or not at all. In that case
you must reset the price level manually by choosing another keyboard level.
By using price levels it is also possible to realize tax shifts. In such a case the second price level has the same
price but a different tax rate.
Example: Shift to price level 2 and register PLU 1:
Price
level 2
1
PLU
8.3 Tax Shift
As an alternative to the tax shift via price levels, there is a preset function to activate or deactivate certain
tax rates directly.
Just press the corresponding “Tax” key to activate or deactivate a certain tax rate.
Depending on the programming the tax shift will be reset
automatically after an item, a transaction, or not at all. In that
case you must reset the tax manually by pressing the respective
tax key again.
Example: Shift to tax 3 and register PLU 1:
Tax
shift 3
1
CUSTOMER LOGO
1 PLU 1
10,00
--------------------------1 Total
10,00
Tax 3
1,00
Cash
PLU
29
10,00
8.4 Keyboard Levels
Keyboard levels are used to change the complete programming of the keyboard. As a result it is not only
possible to change PLU- and department keys, but all functions. It is therefore very easy to activate time- or
season-dependant actions and functions without re-programming the POS.
Depending on the programming, the keyboard level will be reset automatically after an item, a transaction,
or not at all. In that case you must reset the keyboard level manually by choosing another level with the
corresponding key.
Please make sure to program keys for resetting the level in all keyboard levels. Otherwise it is not possible
to reset a certain level manually.
9
Balance Functions (Tables)
9.1 Open and Close a Balance
Tables are used to temporary store several open balances. This function is mainly used in hospitality
settings in order to save and sort all items per table. Furthermore, it can be used in hotels to save room
accounts or in retail applications to save accounts per customer. The POS system therefore supports three
independent memory configurations for tables, rooms and accounts.
The functionality of all of these configurations is the same. Therefore they are all assigned to balance
functions. In this manual all functions are described under the heading of tables. However, all of them are
operated the same way regardless if they are tables, rooms or accounts.
To save a table, assign a certain number to the open receipt. Usually this number must be entered before
the initial order. Depending on the programming it is also possible to enter this number at the end of the
transaction and book the receipt to tables afterwards.
You may either enter the table number directly and press the ”Table Open” key afterwards or press the
“Table Open” key first and select a table out of the table list thereafter.
Example: Open table 1:
1
Table
Open
Example: Select table 1 from the list:
Table
Open
Table 1
Table
Open
Once you completed the current order, you may close the table by pressing the “Table Open” key again. All
items are saved to the table memory now. Depending on the programming certain items will be sent to the
kitchen printer.
30
9.2 Print the Invoice of a Table
To invoice a table you must re-open it first. All ordered items
and the subtotal will be displayed. Now press the key “Table
Invoice”.
You may choose to finish the table immediately by payment or
create a proforma invoice. This allows the customer to check
the invoice first and select a payment media. After printout of a
proforma invoice, the table will be closed, but stays in memory
until final payment.
Before payment you may enter the tendered amount. This will
cause the POS to calculate the change amount. If you need an
extended invoice with additional text lines, use the key “Guest
Invoice” instead of “Table Invoice”.
CUSTOMER LOGO
INVOICE
Table #
1
1
--------------------------2 Cola
1,40
2,80
2 Burger
2,00
4,00
--------------------------4 Total
6,80
Tendered
Cash
Change
10,00
6,80
-3,20
Example: Print final invoice of table 1 with CASH:
1
Table
Open
Table
Invoice
CASH
Example: Print proforma invoice of table 1:
1
Table
Open
Table
Open
Table
Invoice
9.3 Transfer Balance
Occasionally, it is necessary to transfer the complete table contents from one table to another to combine
two tables, for instance. To do that you should first open the table you want to transfer and press the key
“Table Transfer”.
If the table was already opened and any new items were entered, you have to close and re-open it. “Table
Transfer” is only possible with new opened tables.
Now enter the number of the new table and confirm with the “Table Open” key. Alternatively, you may
press the “Table Open” key without entry and select a number from the list with the cursor keys (see
section 10.1 (Open and Close a Balance)).
Example: Transfer all items from table 1 to table 2:
1
Table
Open
2
Table
Transfer
31
Table
Open
9.4 Splitting a Balance
The function “Table Split” is used to create more than one invoice from the same table. This may be
necessary if the guests of one table wish to pay separately, for example. To split a table, first open it and
press the key “Table Split”.
If the table was already opened and any new items were entered, you have to close and re-open it. “Table
Split” is only possible with newly opened tables.
Now select the items to split. By pressing the “Subtotal” key you may check the sum of all items at any
time.
To finish splitting you have two options:
If you want to print out the invoice of the split items directly, you should press the key “Table Invoice” and
enter the payment media. Alternatively, you may move the split items to another table. In that case please
enter the new table number on the “Table Open” key or select a table by using the table list.
Example: Split from table 1 to invoice:
1
Table
Open
Table
Split
PLU
Table
Invoice
CASH
PLU
2
Table
Open
Example: Split from table 1 to table 2:
1
Table
Open
Table
Split
9.5 Balance Clerk Transfer
If you wish to transfer any tables from one waiter to another, please use the function “Clerk Transfer”. To
transfer all tables of a certain clerk, first log this clerk on, press the key “Clerk Transfer” and select a new
clerk either by keyboard or by Dallas key. If you only want to transfer a single table, you should open this
table before pressing “Clerk Transfer” and selecting the new clerk.
Example: Transfer all open tables of the current clerk to clerk 2:
Clerk
Transfer
2
Input code
number of
clerk 2
Clerk
#
Clerk
#
If you use a Dallas-Key the transfer is somewhat different: In this case the first user is logged in using one’s key, presses the
„Table Transfer“ button and removes the key. Now the second user logs in with using one’s key and gets the open tables of
the first user automatically.
32
9.6 Modifiers and Condiments
Some special articles need to be specified by supplying cooking instructions or additional items. To do that,
press the “Modifier” key directly after registering the PLU. Depending on the programming, it may also be
necessary to select a condiment. In that case you do not need to press the “Modifier” key, because the
condiment dialog will appear automatically.
Now select the desired condiment and confirm your choice with
the “Modifier” key. When required, you can also confirm with
the “Multiplication” key. If a PLU was ordered more than once,
it is necessary to enter a number for the condiment. Enter the
desired number and confirm with the “Multiplication” key.
Thereafter, the request will be continued for the remaining
PLUs. To confirm the selection for all PLUs, just press the
“Multiplication” key without entry.
CUSTOMER LOGO
1 STEAK
10,00
*MEDIUM
--------------------------1 Total
10,00
Cash
10,00
Example: Register PLU 1 with modifier 3:
1
PLU
Modi
PLU
3
Modifier
CASH
or direct entry:
1
Modi
CASH
Example: Register 2 x PLU 1 with compulsory condiment:
2
10
X
1
Modifier
PLU
X
Reports
The POS system offers a wide range of reports to collect and monitor your sales data. All functions of the
system have their own report memory in four periods. They can be checked separately as system reports or
combined as free programmable user reports. The report memory of each function does not only contain
the total sum, but also information about clerks and time periods.
All reports can be performed as X or Z. Both types contain the same information. The X-report can be
printed as a temporary report at any time, because the report data will not be cleared. The
Z-report is a final report – after printing the data, the report memory will be cleared.
33
10.1 System Reports
Each function of the POS has its own system report, which is permanent in the software. Depending on the
configuration, this report can contain different information such as customer count, quantity, and amount.
If you press the key “SYS” in mode X or Z you will receive a list of all available system reports. Now, you can
select one report with the cursor keys and confirm by pressing “SYS” again. Alternatively, you may also
enter the number of a system report directly on the “SYS” key.
Please note the programming of the system keys. By default the “SYS” key is not programmed.
Flowchart:
CODE
#
XZ
SYS
SYS


Report
The following system reports are available:
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Total Sales
Groups
Departments
Articles
Tax Totals
Tendering Functions
Drawer Totals
PO and RA
Discount Functions
Corrections
Foreign Currencies
Balance Functions
Table Totals
Table Items
Menus
Price Levels
Transactions
Special Itemizers
Action Tables
Stock Control
Room Totals
Room Items
Account Totals
Account Items
CUSTOMER LOGO
System Report
--------------------------Period 1: Standard
--------------------------Departments
--------------------------Dept 1
CCount
1
Quantity
2
Amount
10,00
Dept 2
CCount
3
Quantity
5
Amount
25,00
--------------------------X-Counter
:000001
---------------------------
34
10.2 User Reports
User reports are freely programmable report lists containing several system reports. Hence, you have the
possibility to create your individual reports. While programming the POS, you can define what data should
be printed in the “Daily Report”, for instance. Later you only need to call one user report instead of
manually selecting several different system reports.
If you press the key “CR” (Carriage Return) in mode X or Z you will receive a list of all available user reports.
Now, you can select one report with the cursor keys and confirm by pressing “CR” again. Alternatively, you
may also enter the number of a system report directly on the “CR” key.
Please note the programming of the system keys. By default the “CR” key is located on the “CASH” key.
Flowchart:
CUSTOMER LOGO
CODE
#
XZ
CR
CASH
CR
CASH


Report
The following user reports are pre-programmed:
1
2
3
4
5
6
7
8
9
10
Clerk Report
All Clerk Report
Daily Report
Weekly Report
Open Table Report
Daily Dept/PLU
Weekly Dept/PLU
Monthly Report
Time Zone Report
Day of the Week Report
You can define up to 99 different user reports with
each up to 38 system report entries.
Generally it is recommended to use the user reports for normal
report printing instead of single system reports.
35
Daily Report
--------------------------Total Sales
--------------------------Total Sales
CCount
1
Quantity
2
Amount
10,00
--------------------------Groups
--------------------------Group 1
CCount
1
Quantity
2
Amount
10,00
--------------------------Tax Totals
--------------------------16% Tax 1
Gross
10,00
Taxable
8,62
Tax
1,38
--------------------------Tendering Function
--------------------------Cash
CCount
1
Amount
10,00
--------------------------Drawer Totals
--------------------------Cash in Drawer
Amount
10,00
--------------------------X-Counter
:000001-0001
---------------------------
10.3 Electronic Journal
The Electronic journal will log all operations of the POS by storing a copy of each receipt printout.
Depending on the programming you can do this either in binary or in ASCII text format.
If you press the key “CR” in mode X or Z you will receive a list of all available user reports. Scrolling almost
to the end of the list, you will find the entry “Electronic Journal”. If you select this, a copy of the last receipt
will be printed.
Alternatively, you may also enter one of the following numbers directly on the “CR” key to access the
electronic journal:
•
•
•
•
•
•
•
101
n X 101
0 X 101
102
103
104
105
– Print out the last receipt only.
– Print out the last n receipts.
– Print out the complete journal. If done in Z-mode, the journal will be cleared.
– Clear the electronic journal without printing (only in Z).
– Only for PC! The journal data are saved in a special csv-format.
– Print out the receipts of the active clerk only.
– USB-Report; save report to an USB stick.
Please note the programming of the system keys. By default the “CR” key is located on the “CASH” key.
Examples:
Print out the last receipt:
1
0
1
CR
CASH
Print out the last 3 receipts:
3
X
1
0
1
CR
1
0
1
CR
CASH
Print out the complete journal:
0
X
CASH
10.3.1 USB-Report
It is possible to use the fast USB port of the register to store a report to an attached USB stick in no time
instead of printing it. This can be done by attaching an USB stick to any of the registers USB-A ports and
selecting the “USB Report” on the register. By default, the complete Electronic Journal (report no. 101) is
stored in a textual format. It is also possible to store the data in a special CSV-format (report no. 103)
36
instead, which may be used to analyze the journal data by using the PC, e.g. with the QUORiON EJV
application. Please keep in mind: the second option requires that the register uses the binary format for
storing the Electronic Journal, otherwise you will get an “Unknown Report” exception.
10.3.2 Format of the Electronic Journal
There are two different possible ways to store the Electronic Journal on the register: The “Text Format” and
the “Binary Format”. These two formats have different advantages and disadvantages and they can only be
switched by changing the configuration of the register (e.g. by using the QUORiON QProg application).
10.3.2.1 Text Format
The Electronic journal is saved in normal text format. Journal data, saved in text format, can only be
displayed and printed going backwards, beginning with the last receipt. Searching for a certain receipt
number is not possible. The format of the printout depends on the programming. It is therefore possible to
print out the journal in two or more columns to save paper. The text format is suitable for recording all
transactions and reports as well as for controlling or exporting data to other applications.
10.3.2.2 Binary Format
The Electronic journal is saved in binary format. Any receipt can be recalled by number for controlling
purposes or print out. Please note that only sales receipts are saved. The increasing receipt number is used
as reference to navigate through the journal. Reports and programming are not saved in the binary
electronic journal.
11
Programming
The programming of the POS system is classified in two parts: configuration and file programming. First the
requested functions must be activated in the configuration. This will allocate the memory for each function.
Then the pre-configured functions can be filled with user data in the programming. Please note that the
configuration can only be done by PC with the software QProg. It is not possible to configure the POS
systems directly. However, the file programming can be done directly in X, Z or P mode. All functions, which
were configured before, can be programmed.
This manual only gives a general overview of the programming. If you have further questions please check
our website www.quorion.de for special programming manuals or ask your local QUORiON dealer. He will
gladly help you.
11.1 Programming of Date and Time
Programming the date and time is achieved in mode P, using the system keys “DATE” and “TIME”. Enter the
date in the format DDMMYYYY and confirm with the “DATE” key. You may also enter the time in the format
HHMM and confirm with the “TIME” key. All changes will become active immediately.
Example: Set new time 8:00 (only in P):
8
0
0
Time
37
11.2 Easy PLU Programming
The easy programming of PLUs is done in manager mode (M) only. To program a PLU enter the code
number of the data field you want to change and confirm with the “Subtotal” key. The following codes are
available:
1
2
3
4
5
6
7
8
Sales Price
Cost Price
Description
Description 2
Department Link
Add Stock
Subtract Stock
Minimum Stock
After selecting a data field, enter the new value, confirm it by pressing “Subtotal” again, and choose a PLU
to be programmed. This can be done either by pressing a direct PLU key or by entering the number on the
“PLU” key. If you want to continue programming articles, you may repeat the same steps. To finish the
programming mode press the key “Subtotal” or “Enter” (if “Subtotal” is not available) without entry.
Flowchart:
M
CODE
#
VALUE
Sub
total
Sub
total
RECORD
#
Sub
total
PLU
ENTER
Example: Change price of PLU 5 to 2.00 EUR:
1
Sub
total
2
00
Sub
total
5
Sub
total
PLU
Example: Change description of PLU 5 to XY:
3
Sub
total
X
Y
Sub
total
PLU 5
ENTER
0
Sub
total
PLU 5
Sub
total
Example: Add 10 pieces to stock of PLU 5:
6
Sub
total
1
38
If you get the exception „Invalid Entry“ while doing the first step of the last example the stock managing function of the
cash register is not active and needs to be activated to complete the example.
11.3 File Programming
Switch to the P-mode and start programming either by entering the file number directly on the “TYPE” key
or by pressing the “TYPE” key without entry and selecting the file from the programming window. At the
end of each line the file number is shown in brackets for reference.
Please note that files, which are not activated in the configuration, will not be shown. The following files
are available:
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
Parameters
Options
Time Zones
Day of Week Zones
Day of Month Zones
Date Zones
Receipt Header
Receipt Trailer
Slip Header
Slip Trailer
General Texts
Error Messages
General Messages
Day Descriptors
Month Descriptors
Counters
Total Sales
Groups
Departments
PLU
Tax
Clerks
Salespersons
Tenders
Drawers
PO/RA
Discounts
Corrections
Foreign Currencies
30
31
32
33
34
36
38
39
40
41
42
43
44
45
46
47
48
49
97
98
99
200
201
202
205
206
210
305
306
User Reports
Balance Functions
Tables
Rooms
Accounts
Modifiers
Endorsement Messages
Keyboard 1
Macros
Menus
Price Levels
Transaction Types
Special Itemizers
Window Lookups
Condiments
Action Tables
Tare Table
Keyboard 2
IP Address
Password
Registers in network
Create table map
Reset table map
Remove all tables from map
Read data from USB-stick
Write data to USB-stick
Init GSM module
Print program version
Init printer logo
When the file has been selected, the first record will automatically be displayed. You can jump to another
record by entering the record number followed by the “##” key. Pressing the “##” key without entry will
select the next record set.
Be careful: Entering a record number here without pressing the “##” key afterwards will most likely accidently alter your
programming.
The data field to be programmed can be selected by the cursor keys “PAGE UP”, “CURSOR UP”, “PAGE
DOWN”, “CURSOR DOWN”. When the field is selected just input the new data and confirm with “ENTER”.
When a field was modified, the new programming is automatically printed.
If you want to continue programming files, you may repeat the same steps. To finish the programming
mode press the key “TYPE” without entry.
39
Flowchart:
P
CODE
#
TYPE
TYPE
RECORD
#


##
VALUE
Enter
0
Enter
TYPE

Function

Example: Change tax rate 1 to 0.90 %:
2
1
TYPE

CURSOR
9
TYPE
11.4 Scanning
When scanning codes are activated in the configuration of the application it is possible to create and/or
delete items on the cash-register either in program mode or during transaction when an item is not found.
Furthermore there are some special maintenance procedures which can be activated in manager or
programming mode.
It is possible to connect two scanners to the register. You can activate them by programming parameter 56
& 57; also check option# 78 for check digit verification when scanning.
CREATING ITEMS in Transaction Mode
When Option#79 is set the register will prompt for creation of an article when not found. If you
want to create it you must confirm by pressing the “SUBTOTAL” key or abort by pressing “CLEAR”
(Note that you can press the “CLEAR” key at any stage to abort!!). The register will now prompt for:
1 - The PRICE which you must enter on the “SUBTOTAL” key
2 - The Department which you must enter on the “SUBTOTAL” key
3 - The Descriptor when Option# 80 is set which you must enter on the
“ENTER” key
4 -Now the article is registered.
CREATING ITEMS in Program Mode
When you are in Program Mode# 20 (PLU programming) you can scan the code or enter the code
on the “X” key. When not found the register will ask you for creation which must be confirmed by
pressing the “CR” (User Report) key.
Keep in mind, that the PLU needs to refer to a department other than “zero“, otherwise the PLU is deactivated and cannot
be used. Furthermore, don’t forget to set the correct printer options, otherwise it may be possible to register an article
which is not listed on any receipt.
DELETING ITEMS in Program Mode
When you are in Program Mode# 20 (PLU programming) can also delete codes. When you enter
ZERO on the “##” key the register will ask you if you want to delete the current code which must be
confirmed. Note that the records are only marked for deletion so they will only free up their space
after PLU FILE MAINTENANCE.
40
PLU FILE MAINTENANCE
When using scan codes the register uses internally an INDEX file which is sorted so the register can
find a code very fast. Because the PLU file can grow very large (max 50000) when using scan codes
the register will store the newly created articles in a separate UPDATE file which is located at the
end of the PLU file. The maximum size of the UPDATE file is HALF of the FREE SPACE in the PLU file.
When for example the free space is 100 you can create 50 new items before the register will give
the message to re-index the file. After re-indexing the file the remaining free space is 50 so you can
again create 25 new articles. You can continue until the free space is only 1 record.
Note that is important that the UPDATE file doesn’t grow to large (over 1000 articles) because this will have effect on the
speed of creating new articles.
For maintenance of the PLU file there are the following commands:
100 – MERGE and DELETE
This command will MERGE the UPDATE and the BASE FILE and DELETE the articles marked for
deletion. This command can be used when new item are created and items were deleted.
101 – MERGE
This command will MERGE the UPDATE and the BASE FILE. This command can be used when only
new item are created.
102 – DELETE
This command will DELETE the articles marked for deletion. This command can be used items were
only deleted.
103 – CHECK STATUS
This command will print and display the number of articles in the BASE and UPDATE file.
255 – CLEAR COMPLETE PLU FILE
This command will clear the complete PLU file. Note that PLU sales and inventory information is
also cleared.
The command can be issued in programming mode on the “TYPE” key and in MANAGER mode on the
“SUBTOTAL” key. Note that COMMAND 255 to clear to complete PLU file is only available in PROGRAM
MODE.
PLUs WITH SCANCODES ON KEYBOARD
When using scan codes it is also possible to put a PLU directly on the keyboard of the register.
Because the key code as programmed in the key table contains the record number in the PLU Index
file and not the scan code there are a few points you must keep in mind.
1. PLU File Maintenance
Maintenance of the PLU file like creating and/or deleting PLUs should be done either on the
computer or on the register but not on both because this will result in different Index files for the
computer and register.
2. Programming PLU keys in QProg
When programming PLU keys in QProg you must enter the scan code in the code field.
3. Programming PLU keys on the register
When programming PLU keys on the register you must enter the scan code in the key-programming
mode. The register will automatically insert the correct index record number in the key table. The
41
register will recognize the entry as a scan code when more than 5 digits are entered. Normal key
codes have a value of maximal 5 digits. This means that when you want the program a PLU with
scan code “123” you must enter “000123”. Suppose this PLU is located at record number 5 the
register will put 10005 as key code which is also shown on the display. When you enter “123” the
register will program key code “123”.
USING PLUs WITH SCANCODES IN COMBINATION WITH BALANCES
On the Balance the Index Number of the PLU is stored so at the moment it is not allowed to create
or delete PLU when there are still balances open because the sequence of the index file will be
changed which will result in wrong PLU on invoices.
11.5 Program Version and Test Routines
The POS system has a set of test routines built-in to check
certain hardware components and receive information about
the installed drivers and software version.
Enter the test number in mode P and confirm with the key
“TYPE”. Please note the programming of the system keys. By
default the “TYPE” key is located on the key “PLU”.
The following test routines are available:
302
305
306
400
401
--------------------------F: 1v-WE
P: QC061010
C: QTouch10
RAM: 8192K
SERIAL#: 1234567
MAC: 00 16 4B 00 01 0D
---------------------------
Display Test
Print out Program Version
Init printer
Transaction Test Direct Sale
Transaction Test Tables
Example: Print out the actual software version (only in P mode):
3
0
5
TYPE
11.6 Screensaver
Activation:
The screensaver can be activated by pressing the
X
key once.
Deactivation:
The screensaver can be deactivated by pressing the touch screen at any position.
42
12
Training Mode
The training mode is used to test all functions of the POS system without adding the turnover to the
reports. The report memory will not be changed and all counters remain constant. Please note that in this
mode all receipts will be automatically marked as „Training”.
In order to access the training mode, a pre-programmed training clerk must be signed-in. Training mode
will remain activated until a new clerk is assigned. You will have full access to all registration and
programming functions for testing and training purposes.
13
Instructions for maintenance
The POS system does not contain any components, which can be serviced or repaired by the user. Please
have all maintenance performed by a qualified QUORiON dealer. Unauthorized manipulations may lead to a
loss of warranty.
13.1 Calibration of the Touch Screen
Switch to P-mode and enter 350 followed by the “Type” key. Now follow the instructions of the screen.
13.2 Cleaning
To clean your POS system, please use a lint-free dry or slightly damp cloth only. Please use only warm water
or a special screen cleaner to damp the cloth. The cloth should only be damp, but not wet! Disconnect the
system from the power supply before cleaning. Do not use any abrasive substances or agents containing
solvents.
43
14
Information on the Electromagnetic Compatibility and Safety
CE Conformance
Important:
The machine itself is to be operated only with the components supplied by QUORiON.
Only use and connect original peripheral devices or peripheral devices approved by
QUORiON.
This QUORiON cash register conforms to the European Community’s 2004/108/EC EMC-directive. The cash
register is a class A device and fulfils the following technical European requirements:
EN 55022
 „Norm values and measuring procedures for radio interference properties – characteristics of
information technology devices“
EN 55024
 „Norm values and measuring procedures for the interference resistance properties– characteristics
of information technology devices“
EN 60950
 „Security measurements for the installation of IT“
A "conformance explanation" in compliance with the directives and standards cited on top has been
delivered and can be reviewed with the QUORiON Data Systems GmbH.
QUORiON Data Systems GmbH, An der Klinge 6, 99095 Erfurt, Germany (E-mail: [email protected]; web: www.quorion.de)
Important:
If the cash register is installed in a system with other devices and components, the system
including the cash register and all other devices and components have to show EMC
compliance to the norm. The system integrator is responsible for compliance with the
EMC 2004/108 directive as well as EC and national laws for installed systems, system
devices and system components that have not been supplied or tested and approved by
QUORiON as the manufacturer.
The system has to comply with the European Community’s 2004/108/EC EMC directive:
EN 55022
 „Norm values and measuring procedures for radio interference properties – characteristics of
information technology devices“
EN 55024
 „Norm values and measuring procedures for the interference resistance properties– characteristics of
information technology devices“
EN 60950
 „Security measurements for the installation of IT“
44
Publishing Information
QUORiON Data Systems GmbH
An der Klinge 6
99095 Erfurt, Germany
President: Frank Grueschow
Inc. Reg./Handelsregister: HRB 110880 - Amtsgericht Jena - EAR-NR: WEEE-Register Nr.86659901
1.50.417398 BA-englisch GB QTouch10 QUORION CE.doc (Version 03.09.13)
45
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