Polycom RMX 4000 Data Sheet
Polycom® RMX® 4000
Multipoint Conference Platform
Delivering the Lowest Total Cost of Ownership and Fastest ROI of any Conference Platform
The Polycom® RMX® 4000 (RMX 4000) multipoint conference platform enables individuals
and groups to collaborate anytime from anywhere with incredible scale. From teams in
immersive telepresence suites to individuals calling from mobile devices, the RMX 4000
platform joins more people in life-like conversations than any other conference platform.
The premier platform in the Polycom RMX series, the RMX 4000 platform natively supports
users across multiple network types to extend the power of unified collaboration within, and
beyond, the enterprise. Leveraging the H.264 High Profile standard to deliver high definition
video at up to half the bandwidth of competitive offerings, the RMX 4000 platform increases
video capacities up to 50 percent while delivering the industry’s lowest TCO and highest
ROI. Efficient delivery of conferencing services for all types of users, over mixed networks, is
central to the RMX 4000 design.
Extended conference infrastructure deployments benefit from pairing the RMX 4000
(and all RMX solutions) with the Polycom Distributed Media Application™ (DMA™) 7000,
a highly-resilient network application that load-balances media resources from multiple
RMX platforms to deliver a single point of administration and unmatched conferencing
redundancy and scale, including capabilities such as automatic failover, centralized reporting,
provisioning, and system support.
Easily Managed, with Life-Like User Experiences
The Polycom RMX 4000 platform benefits IT departments and end-users alike by delivering
ease of use and sustained real-time collaboration sessions. Dynamically allocating resources
for peak efficiency regardless of call type, users collaborate in real-time with crisp imagery
and latency-free audio, with the RMX 4000 platform supporting symmetric 1080p and
Polycom Lost Packet Recovery™ (Polycom LPR), an exclusive solution that helps ensure
high-quality experiences even across congested networks.
An intuitive and secure Web-based interface delivers administrative ease for both real-time and
ongoing conference management capabilities, while the RMX 4000 platform’s intelligent
architecture facilitates superior performance, scale, and cost-effective integration of IP
(H.323 and SIP), VoIP, PSTN and ISDN conferencing services.
Highly Productive, Cost Effective Collaboration
The Polycom RMX 4000 leverages native integration with leading UC applications and tools,
without the expense and hassle of gateways or extra “media” cards. Supporting connectivity
to immersive telepresence rooms, desktop clients, traditional video conference systems, and
standards-based third party endpoints, the RMX 4000 provides faster ROI and lower TCO
through wide-scale utilization across an organization.
Find Out More
See how the Polycom RMX 4000 conference platform can benefit your organization. Visit us
at www.polycom.com or contact your Polycom representative.
nprecedented bandwidth efficiency
with the H.264 High Profile standard
ighest degree of scale, supporting
immersive telepresence, conference
room, desktop, or audio conferencing
Intrinsic redundancy with dual power
supplies and hot swappable modules
ultinetwork support, with IP (H.323,
SIP), PSTN, and ISDN on a single
ife-like resolutions up to 1080p, with
Polycom Video Clarity™ technology
that improves even non-HD video
nytime, on-demand conferencing
with always-on virtual meeting rooms
igh-touch management options
with operator assistance, reservation
calendar, and conference templates
est per-call value – Flexible and
Fixed performance capacities
ustained high-quality experiences
with Polycom Lost Packet Recovery™
(LPR™) technology
Polycom RMX 4000 Specifications
Physical Dimensions
• 1
0.5” h x 19” w x 15” d, 6U
(26.56 x 48.26 x 40 cm)
• Weight: Up to 88 lbs (40 Kg)
• Four slot media processing modules (MPMx
• Two slot application server (one for MCU
• Power: 100-240 VAC ±10%, 47-63 Hz;
1200 W max power consumption
• AC option: Three AC power supplies with
three power cords (at least one redundant
and hot swappable)
• DC option: Two DC inputs (main and battery)
• High bandwidth backplane for seamless
connection between all cards
• Fan drawer
• AdvancedTCA
Operating Environment
• O
perating temperature:
10° to 40° C (50° to 104° F), 3400 BTU/hr
• Storage temperature:
-40° to 70° C (-40° to 158° F)
• Relative humidity: 15—90% noncondensing
• Operating altitude: 60 m (200 ft) below sea
level to 3,000 m (10,000 ft) above sea level
• Transit/Storage: 60 m (200 ft) below sea level
to 15,000 m (50,000 ft) above sea level
Video Support
• H.261, H.263 (H.263++), H.264
• Up to 60 frames per second
• From QCIF to HD1080p including wide range
of intermediate resolutions
• Up to HD1080p 30 fps and 720p 60fps in
continuous presence (CP) transcoding (TX)
• 16:9 and 4:3 aspect ratio
• H.239 content sharing resolution
(H.263/H.264): VGA, SVGA, XGA
• Polycom Video Clarity™ technology to sharpen
and upscale video
Audio Support
• G
.711a/u, G.722, G.722.1C, G.722.1,
G.723.1, G.719, G.729A, and Polycom Siren™
14 and Siren 22 (in mono or stereo)
• IVR prompts for auto attendance
• User and managed mute control
• DTMF support
• Echo and keyboard noise suppression
• Audio Clarity to sharpen and upscale audio
• Flexible Resource Capacity™ supports up to:
- 60 HD 1080p endpoints in CP (Symmetric)
- 120 HD 720p endpoints in CP
- 240 SD endpoints in CP
- 360 CIF (H.264) endpoints in CP
- 360 HD 720p 2Mb endpoints in Video
Switching (VSW) mode
- 1440 VOIP and 480 PSTN audio endpoints
• F
ixed Resource Capacity sets RMX 4000
resources for constant capacity no matter
what the call type
• Supports a single conference without
cascading of up to 1440 audio or 180 video
• Integration with Polycom Distributed Media
Application™ (DMA™) 7000 supports up
to 1200 active participants, for high-scale,
redundant conferencing
Management Tools
• R
MX Manager offers Web-based and
application-based access
• Multi-RMX Manager--View up to 10 RMX
• Administrator, operator, chairperson, and
auditor views
• Shelf management hardware monitor
• Complete XML API kit for 3rd party
application integration
• Up to 4000 address book entries
• Address book quick search
• Operator conference
• Scheduling options
• Internal reservation calendar
• Scheduling and gatekeeping functions
via Polycom Converged Management
Application™ (CMA™) 4000/5000
• External database access (LDAP/AD)
Language Support
• E
nglish, Simplified Chinese, Traditional
Chinese, Japanese, Russian, German,
Korean, Spanish, French, Italian, Portuguese,
• Double Byte (Unicode) site names
Network Support
IP H.323 and SIP
PSTN and VoIP voice
ISDN (H.320)
IPV4 and IPV6
10/100/1000 Mb interface
64 kbps to 6 Mbps conference data rates
Up to 768 kbps for content
Gateway calls
Direct dial-in from any network
Audio algorithms
Video algorithms
Frames rates
Bit rates
• P
olycom Lost Packet Recovery™ (LPR™)
• DiffServ
• IP Precedence
• Dynamic jitter buffer
• Voice and video error concealment
eparation of management and media networks
AES media encryption (IP and ISDN)
Transport layer security (SIP)
Strong password policy
Tiered administrative access levels
Secure conference mode
Approval and Compliance
Safety: UL 60950-1, IEC 60950-1,
EN 60950-1
RoHS 6
Conferencing Highlights
• Integration with Polycom RSS™series for
recording and streaming
• Support for Polycom immersive telepresence
rooms (Polycom RPX™, Polycom TPX™) HD
multipoint conferencing
• Polycom Conferencing for Microsoft Outlook
• Unified conferencing (voice, video and data)
• Up to 24 different conference layouts
• Personal and auto layout options
• Layout range 1x1 to 4x4
• Support of Polycom LPR technology on both
H.323 & SIP protocols
• Support of Polycom High Profile H.264
• Advanced Polycom Click&View™ visual layout
• Customized resolution configuration
• Customized HD welcome slides
• Layout background (skin) options
• Lecture and presentation mode
• Roll call
• Closed caption
• Message overlay
• Conference profiles
• Conference templates
• Far-end camera control (FECC) H.224/
H.281, H.323 annex Q and SIP FECC
• Conference dial out and dial in
• Up to 2000 virtual meeting rooms
• Advanced IVR flow
• Multilingual and transparent site name options
• H.239 support over H.323 cascaded links
(between any Polycom bridges)
One (1) year limited hardware warranty: unit
returned to Polycom factory within 30 days after
receipt; 90-day software warranty: bug fixes /
minor releases. Please contact your Polycom
reseller or a Polycom sales representative for
more details.
Polycom Worldwide Headquarters
4750 Willow Road, Pleasanton, CA 94588
1.800.POLYCOM or +1.925.924.6000
© 2010 Polycom, Inc. All rights reserved. POLYCOM®, the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered
and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means,
for any purpose other than the recipient’s personal use, without the express written permission of Polycom.
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