GT-400 User Guide for Attendance Enterprise 2.1

GT-400 User Guide for Attendance Enterprise 2.1
GT-400 User Guide for Attendance Enterprise 2.1
(Latest update: http://www.infotronics.com/AE2.1/GT400_userguide.pdf)
© InfoTronics, Inc. 2014
All Rights Reserved
InfoTronics is a registered trademark of InfoTronics, Inc. Attendance Enterprise is a trademark of InfoTronics, Inc.
All other company and product names are registered trademarks or trademarks of their respective holders.
Information in this document is subject to change without notice.
©2014, InfoTronics®, Inc. Information in this document is subject to change without notice.
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Document Revision History
Date
Notes
07/18/14
The following information is updated:
 Special enrollment process added. See Special Enrollment of an Employee on page
17.
 The description of the Biometric Calibration menu item is updated. See
Understanding GT-400 Menu Structure on page 33.
01/16/14
The following information is updated:
 The threshold can be selected to adjust the sensitivity applied for each individual
employee. See Adjusting Threshold for An Employee on page 31.
 Five menu items are added in the clock menu structure. See Understanding GT-400
Menu Structure on page 33.
 HTTPS and Certificates menu items are available to support security
communication between GT-400 and Attendance Enterprise.
 Special enrollment and Matching menu items are available to support special
enrollment and individual threshold adjustment.
 The Biometric Calibration menu item is added in the clock to check the camera
alignment and calculate the operating exposure.
Enabling HTTPS operation in the clock prevents the clock from performing the
synchronization and version update operations. See Understanding GT-400 Menu
Structure on page 33.
06/29/12
Document restructuring for easy use.
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Introduction ............................................................................................................................... 6
GT-400 Features ..................................................................................................................................... 6
Meet the GT-400 .................................................................................................................................... 7
Maintenance of the GT-400.................................................................................................................... 8
Getting Started with the GT-400 ............................................................................................... 9
QuickStart Guide for Using GT-400 ...................................................................................................... 9
Working with Badges.............................................................................................................. 10
Preparing Badges for Use ..................................................................................................................... 10
Issuing Badge Numbers to Employees .......................................................................................... 10
Printing Badge Labels .................................................................................................................... 10
Changing Badge Assignments .............................................................................................................. 14
When an Employee Leaves the Company ..................................................................................... 14
When an Employee Loses a Badge ................................................................................................ 15
When a Badge Label Becomes Damaged ...................................................................................... 15
Enrolling an Employee ........................................................................................................... 16
Punching In or Out .................................................................................................................. 17
Special Enrollment of an Employee ..................................................................................................... 17
Performing Employee Operations ......................................................................................... 18
Employee Review................................................................................................................................. 18
Enter Tips ............................................................................................................................................. 18
Simple Workgroup Transfer ................................................................................................................. 19
Multiple Level Workgroup Transfer .................................................................................................... 19
Quick Workgroup Transfer .................................................................................................................. 19
Callback Transaction ............................................................................................................................ 20
A Single Day Leave Request ................................................................................................................ 20
Several Days Leave Request ................................................................................................................ 20
Performing Supervisor Operations........................................................................................ 21
Add Punch ............................................................................................................................................ 22
Credit Hours ......................................................................................................................................... 22
Credit Dollars ....................................................................................................................................... 23
Add Schedule ....................................................................................................................................... 23
Lift Restriction Operations ................................................................................................................... 24
Performing Administrative Functions ................................................................................... 25
Reviewing GT-400 Station Properties.................................................................................................. 25
Time Clock Stations....................................................................................................................... 25
HTTP Clocks ................................................................................................................................. 27
Station Activities............................................................................................................................ 30
Adjusting Threshold for An Employee ................................................................................................ 31
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Understanding GT-400 Menu Structure ............................................................................................... 33
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Introduction
The HandPunch GT-400 time clocks record and store three-dimensional templates of the human hand for
comparison and verification. The GT-400 is an industrial grade time clock. It provides eight ATM style
function keys, hand reader, optional barcode reader, and can operate in many kinds of industrial
environments. Employees punch In and Out and perform many comprehensive functions using their
badge numbers or optional barcode badges, and hands. This manual covers daily use of GT-400 time
clocks.
GT-400 Features
The GT-400 has a capacity of approximately 1,000 employees, 5,000 transactions, and 3,000 schedules.
The GT-400 provides the following key features:

Optional barcode reader is supported with the GT-400. Barcode badges utilize the 3 of 9 and 2 of 7
barcodes. The employee slides the card through the barcode reader from one side to another.

Easy installation, little training, and ease of use. Once the GT-400 is installed, plugged into the power
outlet and Ethernet port, and configured, it can communicate with Attendance Enterprise
immediately.

Employee can Punch In and Out. See Punching In or Out on page 17.

Comprehensive function key operations. Four ATM-style function keys can be used for employee and
supervisor operations. Employees can review worked hours, check benefits, enter tips, and so on. See
Performing Employee Operations on page 18 for details. The supervisor menu is used to perform
transactions on behalf of employees. See Performing Supervisor Operations on page 21 for details.

Employee punch time restriction. Using punch restrictions prevents employees from punching In or
Out on the GT-400 at unauthorized times.

Highly secured. GT-400 authority levels help you to control the access to MENU items or function
keys.

Automatic server time synchronization and daylight savings adjustments.
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Meet the GT-400
The GT-400 is an industry grade time clock with streamlined technology that is easy to use and easy to
configure. Here are the basic parts of the time clock.

Display. It displays time, information, and instructions for the user.
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
F1 to F8 function keys. They are used to perform comprehensive employee functions or supervisor
functions. Label abbreviations can be specified to appear on the GT-400 to support ATM-like
function keys.

Navigation arrows. They are used to browse configuration menus in the time clock, switch between
Yes and No in the menus, scroll down to view the long messages on the screen, or erase numbers
entered using the keypad.

ENTER. It is used to indicate acceptance or move processes forward.

Hand reader. Place the hand on the platen to punch.

ESC. It is used to indicate lack of acceptance, halt a process, or go back a menu.

SPACE. Press # to access configuration options for performing administrative operations or navigate
among options (OK, Cancel, and an edit field). To access MENU, you must have PIN (not badge
number) with the Administrator authority level. See Understanding GT-400 Menu Structure on page
33 for details.

Synchronization. If the Push communication is used, press CAPS to perform data synchronization
operation. Please note: If Poll is selected as a Polling Type for the clock, this button is deactivated.

(Optional) barcode reader. Badges are swiped in this area to punch In and Out and perform
transactions.
Please note: The FN and Alpha keys are not used.
Maintenance of the GT-400
The GT-400 works well in many kinds of industrial environments. Antimicrobial coating embedded in
platen, keypad and plastics in inhibits growth of bacteria. There is no special maintenance requirement.
©2014, InfoTronics®, Inc. Information in this document is subject to change without notice.
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Getting Started with the GT-400
A few procedures are required for customers to begin using the GT-400. The QuickStart Guide lists the
overall procedure. The remaining sections describe the steps in detail. Become familiar with these steps in
order to install and use the GT-400.
QuickStart Guide for Using GT-400
To use GT-400 clocks, a few steps are required. This section gives an overview of the process.
1. Enroll employee hand at the clock. See Enrolling an Employee on page 16.
2. (Optional) Issue badges to employees and/or print the badge labels. See Issuing Badge Numbers to
Employees on page 10 and/or Printing Badge Labels on page 10.
3. Employees punch In and Out as usual. See Punching In or Out on page 17.
4. Employees use their own function keys to perform transactions. For employee function keys, see
Performing Employee Operations on page 18.
5. Supervisors use their own function keys to perform transactions. For supervisor function keys, see
Performing Supervisor Operations on page 21.
6. Learn what to do when an employee leaves the company or loses a badge. See Changing Badge
Assignments on page 14.
7. (Optional) Administrators can perform the following operations for management purpose:

Check clock activities. See Recent Activity Tab on page 26or Station Activities on page 30.

Modify the GT-400 station properties, such as modifying the synchronization interval or adding a
user with the supervisor authority level. See Reviewing GT-400 Station Properties on page 25.

Access clock menu commands. See Understanding GT-400 Menu Structure on page 33.
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Working with Badges
The GT-400 can read barcode badges to punch employees In and Out and perform transactions. Instead of
having to remember a badge number, employees simply carry their badges in order to punch. Barcode
swipe cards utilize the 3 of 9 and 2 of 7 barcodes. The employee slides the card through the barcode swipe
card reader.
This section describes how to prepare and use badges with the GT-400, such as issue badge numbers to
employees, print badge labels, and give badges to employees.
Preparing Badges for Use
Before badges are ready to use, issue badge numbers to employees, print badge labels, and give badges to
employees.
Issuing Badge Numbers to Employees
Before badges can be used, badge numbers must be issued to employees (with or without labels). This
procedure is different depending on whether you are issuing badges to all employees (typical when a
clock is first being installed) or to just one employee (typical when a new employee is hired).

Issue Badge Numbers to All Employees. Use the Comprehensive Employee Import or the Simple
Employee Import to import employees with their badge numbers.

Issue Badge Number to One Employee. Use Add New Employee Wizard to issue a badge to a new
employee when he/she is added in the system.
Printing Badge Labels
A badge label prints an employee’s name, badge number, and company name. To print badge labels,
configure the badge label template first, and then print labels.
Configuring Badge Label Template
See the following steps to configure the badge label template.
1. Click Global Setup in the Configuration menu group.
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2. Click the Badge Printing tab. You can click Add Badge Report Template link to add a new badge
report template or click Revert to Defaults link to use/modify existing badge report template.
3. See the following table to set up badge report templates.
The Option area defines global properties used to print badge labels.
Property
Description
Badge Numbering Format
Determines how badge numbers are rendered on the badge
label:
 Standard (up to 9 digits). Badge number is rendered up to
9 digits. For example, 1234.
Preferred Template

Standard (9 digits Padded): Badge number is rendered as
9 digits. For example, 000001234.

EM4100 (3 digits, 5 digits): Badge number is rendered as
a series of 3 and 5 digit numbers. For example,
123,45678.
Select one of the Badge Label Templates to use as the
preferred template for the Badge Label Report. Layouts are
named by the number of labels horizontally and vertically
available on a single sheet.


Standard 3x6 Badge Label Layout
Standard 2x4 Badge Label Layout
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The Basic area defines the basic properties of the template, such as the layout.
Property
Description
Description
Sheet label template description.
Layout
Indicates the number of labels horizontally and vertically
available on a single sheet. There are two layouts available: 3
by 6 or 2 by 4. See the Measurement area for reviewing or
modifying the properties of selected template layout.
Please note: Properties in the Measurement area are reverted to
default values for the selected layout. You can modify these
values based on your needs.
The Measurement area defines properties to adjust the position of the print on the Badge Label report.
In most cases, use default values.
Property
Description
Badge Width (inches)
The width in inches of an individual label.
Badge Height
The height in inches of an individual label.
Left Offset
The distance (horizontally) from the left margin of the page to
the beginning of an individual label.
Top Offset
The distance (vertically) from the top margin of the page to the
beginning of an individual label.
Column Separator Spacing
The distance (horizontally) from the right border of an
individual label to the left edge of the label to its immediate
right.
Row Separator Spacing
The distance (vertically) from the bottom border of an
individual label to the top edge of the label directly beneath it.
The Includes area defines whether to include employee name or company name on the label.
Property
Description
Include Employee Name on
Badge Label
When enabled, the employee name is included on the badge
label. The employee’s first name and last name are printed on
two separate rows.
Include Company Name on
Badge Label
When enabled, the company name is included on the badge
label. The company name is printed after the employee name
(if included) and before the badge number.
Company Name Text
Enter the text to represent the company.
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Printing Badge Labels Using a Template
See the following steps to print employee badge labels using the preferred Badge Label Template.
1. Depending on your configuration, click System Reports or Shared Reports in the Reports menu group.
2. Click the Employee Lists tab.
3. Click the Badge Labels link.
4. Choose Employees.
5. Type the number of labels to skip. This allows you to skip previously printed labels starting from the
top of the page. It applies only for the first page if the report is a multi page report.
Badge Labels Report in System Reports
Please note: If this report is saved to the “My Reports” area and is re-executed from this area, the
same number of labels is skipped.
Badge Labels Report in Shared Reports
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6. Click Run Report to generate a PDF file.
Changing Badge Assignments
Badge assignments must occasionally be changed when an employee leaves the company, no longer
punches, or loses or damages a badge.
When an Employee Leaves the Company
If an employee leaves the company or no longer punches, ask the employee to return his or her badge. If
the badge is returned, a label can be reprinted and the badge number reused. When an employee leaves, it
is a best practice to release the employee’s badge number in the employee Personal Information page of
the software by clicking Release next to the Badge field on the Basic tab.
The released badge can be assigned to an employee who has no badge. See When an Employee Loses a
Badge on page 15 for details.
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When an Employee Loses a Badge
When an employee loses a badge, a new badge number must be assigned. Click Assign on the Basic tab in
the employee Personal Information page. The Assign Badge window is displayed.
Use the Assign Badge window to assign an inactive badge to an employee.
When a Badge Label Becomes Damaged
If a badge label becomes damaged, see Printing Badge Labels on page 10.
©2014, InfoTronics®, Inc. Information in this document is subject to change without notice.
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Enrolling an Employee
Before employees can use the system, they must be enrolled at the GT-400 by a supervisor.
1. Press the SPACE key to access the clock menu.
2. If the menu is locked, enter the administrator’s PIN to access the GT-400 menu. The
Enrollment menu is highlighted.
3. Press ENTER. Enroll is highlighted.
4. In the Enter Badge/ID number prompt, enter the employee badge number or slide the badge
through the barcode swipe card reader (if the barcode reader is installed). Press the left arrow
to erase the number and re-enter it if needed. Press the right arrow to navigate between OK,
Cancel, and the edit field. Press ENTER to confirm the selection.
5. If templates exist for this badge number, a message “This employee already has 1
templates(s). Do you want to remove the existing template and reenroll?” Press the right
arrow to navigate between OK, Cancel. Press ENTER to confirm the selection.
6. An employee places his/her hand on the platen three times. It is important that the hand is
placed on the platen in the same manner every time.
Follow the following instructions on the display to place or remove the hand on or from the platen for
the finger enrollment:
 First, a notification message, such as “Prepare to enroll” is displayed.
 After the message “Place your hand firmly on the platen” is displayed, place the hand on the
platen.
 Remove the hand from the platen after the message “Please remove your hand from the platen” is
displayed.
The employee is asked to put his/her hand three times.
7. The message “Completed. Thank you.” is displayed if the enrollment is successful.
8. Enroll other employees or press Cancel to exit the menu.
9. Once the employee enrollment process is completed successfully, perform a full
synchronization operation to upload hand templates to the system.
To enroll an employee using the designated function key:
1. Press the function key to access the Enrollment Menu. Enroll Employee is highlighted.
2. Press Enter.
3. Follow the instructions on how to enroll an employee using the time clock configuration menu in
Enrolling an Employee on page 16.
After employees are added to the system, the employee’s properties can be adjusted in the employee’s
Personal Information page.
Please note: If the employee badge number is not in use in the system, select the Accept new Enrollments
as New Employees into System checkbox on the HTTP Sync tab to accept new hand enrollments at the
HandPunch.
You can also use Simple Employee Import or Comprehensive Employee Import to import employees in
the system first, enroll employees with their badge numbers on the GT-400 later.
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Punching In or Out
After employee hands are enrolled in the system, they can punch In/Out.
1. Enter the employee badge number or slide the badge through the barcode swipe card reader (if the
barcode reader is installed).
2. Place the enrolled hand on the platen. It is important that the hand is placed on the platen in the same
manner every time.
3. If the hand is read successfully, Employee name and “Transaction Accepted” are displayed on the
screen.
If the hand read is not successful, error messages are displayed, such as “Access Denied”. Different
messages can be displayed for different situations, such as “Double Punch”, or “Not a member of this
unit”.
Depending on your configuration, you may see the following error messages:

Access Denied. You are not allowed to punch or perform transactions on this clock.

Double Punch. You punch again within the defined number of time period, which is not allowed.

Not a member of this unit. You are not assigned to this clock and not allowed to punch or perform
transactions on this clock.
Please note: Error messages can be customized in your system. See your supervisor for details.
Special Enrollment of an Employee
Before employees can use the system, they must be enrolled at the GT-400 by a supervisor. Sometimes
employees are unable to get a good reading from the clock and need to have their individual badge
threshold changed.
1. Follow the instructions on how to enroll an employee using the time clock configuration menu in
Enrolling an Employee on page 16.
2. Once the synchronization has completed, Press the SPACE key to access the clock menu.
3. If the menu is locked, enter the administrator’s PIN to access the GT-400 menu.
4. Choose the menu item Operations and then select Matching.
5. Type in the badge number that you wants to make the individual threshold adjustment for and select
the one of the following options: Global, None, Template only, Low, Medium, or High. See
Performing Administrative Functions on page 25 for detailed descriptions of each option.
6. Once the employee individual threshold adjustment process is completed, exist the clock menu and
perform a full synchronization operation to upload hand templates to the system.
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Performing Employee Operations
Besides Punching In and Out, your GT-400 can be set up to support other employee operations, for
example, Employee Review, Enter Tips, Simple Workgroup Transfer, and so on. See the following
sections to access the employee function keys and perform employee edits.
During the operations, use the following navigation options:

Press the left arrow to erase the number that you entered and re-enter it.

Press the right arrow to navigate among OK, Cancel and the edit field.

Press the left, right, up, or down arrow for navigation.

Press ENTER to confirm the selection.
Employee Review
Supervisors can review an employee’s information; employees can also view their own information. See
the following process to review employee information.
1. Press the designated function key to review information.
2. In the Enter Badge/ID prompt, type the employee’s badge number. Press ENTER.
The following employee personal information is displayed and updated one line at a time on the
screen:

Last punch. Displays the date and time of the employee’s last punch, whether this punch is In or
Out punch.

Schedules. Displays the employee’s standard schedules with schedule date, scheduled start time,
and scheduled end time for the current week.

Pay Designations. Displays pay designation summaries (hours) depending on your configuration.

Benefit balances. Displays benefit balances depending on your configuration.
Enter Tips
Supervisors can enter tips for an employee; employees can also enter tips for themselves. See the
following process to enter tips.
1. Press the designated function key to enter tips.
2. In the Enter Badge/ID prompt, type the employee’s badge number. Press ENTER.
3. In the ENTER TIPS prompt, enter dollars to be credited. The maximum amount that you can enter is
999.99. To correct the amount, type numbers to represent the dollars and cents in order. Press
ENTER.
4. The message “Completed. Thank you.” is displayed.
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Simple Workgroup Transfer
Supervisors can perform workgroup transfers for an employee; employees can also transfer themselves to
other workgroups. See the following process to perform workgroup transfer.
1. Press the designated function key to perform simple workgroup transfer.
2. In the Enter Badge/ID prompt, type the employee’s badge number. Press ENTER.
3. In the DEPARTMENT (workgroup level) prompt, enter the workgroup identifier for the workgroup
level to transfer. Workgroups are defined in your system. Press ENTER.
4. The message “Completed. Thank you.” is displayed.
Multiple Level Workgroup Transfer
Supervisors can perform multiple level workgroup transfers for an employee; employees can also transfer
themselves to other multiple level workgroups. See the following process to perform workgroup transfer.
Depending on the configuration, you may have different names of workgroup levels. Workgroups are
defined in your system.
1. Press the designated function key to perform multiple level workgroup transfer.
2. At the Enter Badge/ID prompt, type the employee’s badge number. Press ENTER.
3. At the LOCATION (workgroup level 1) prompt, enter the workgroup identifier for the workgroup
level 1. Press ENTER.
4. The DEPARTMENT (workgroup level 2) prompt is displayed. Enter the workgroup identifier for the
workgroup level 2. Press ENTER.
5. The SHIFT (workgroup level 3) prompt is displayed. Enter the workgroup identifier for the
workgroup level 3. Press ENTER.
6. The message “Completed. Thank you.” is displayed.
Quick Workgroup Transfer
Supervisors can perform quick workgroup transfers for an employee; employees can also transfer
themselves to other workgroups. Depending on the configuration, the Quick Workgroup Transfer support
both simple workgroup entry and multiple level workgroup transfer. See the following process to perform
quick workgroup transfer.
1. Press the designated function key to perform quick workgroup transfer.
2. At the Enter Badge/ID prompt, type the employee’s badge number. Press Enter.
3. The specified workgroups are displayed and scrolled line by line on the screen. Select the number that
associated with the workgroup to transfer to. If “*” and/or “#” are configured for quick workgroup
transfer, select CAPS for “*” and SPACE for “#” on the clock keypad. Press ENTER.
4. The message “Completed. Thank you.” is displayed.
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Callback Transaction
Supervisors can perform a punch with specified callback tag for an employee; employees can also add a
callback punch themselves. See the following process to perform a callback transaction.
1. Press the designated function key to perform a callback transaction.
2. In the Enter Badge/ID prompt, type the employee’s badge number. Press ENTER.
3. The message “Completed. Thank you.” is displayed.
A Single Day Leave Request
Supervisors can perform a single day leave request for an employee; employees can also request to take a
single day off.
1. Press the designated function key to request a single day off.
2. At the Enter Badge/ID number prompt, type the employee’s badge number. Press ENTER.
3. At the Enter Date prompt, enter the date of the request. To correct the date, type numbers to represent
the month, day, and year in order. Press ENTER.
4. (Optional) At the Select Benefit prompt, select the type of benefit to use. Use the Up or Down keys to
browse to the previous or next benefit. Press ENTER.
5. At the Enter Amount of Time prompt, enter the number of hours and minutes you want to take off. To
correct the time, type numbers to represent the hours and minutes in order. Press ENTER.
6. The message “Completed. Thank You.” is displayed.
Several Days Leave Request
Supervisors can perform a several days leave request for an employee; employees can also request to take
several days off.
1. Press the designated function key to request several days off.
2. At the Enter Badge/ID number prompt, type the employee’s badge number. Press ENTER.
3. At the Enter Date prompt, enter the start date of the request. To correct the date, type numbers to
represent the month, day, and year in order. Press ENTER.
4. At the Enter Date prompt, enter the end date of the request. To correct the date, type numbers to
represent the month, day, and year in order. Press ENTER.
5. (Optional) At the Select Benefit prompt, select the type of benefit to use. Use the Up or Down keys to
browse to the previous or next benefit. Press ENTER.
6. At the Enter Amount of Time prompt, enter the number of hours and minutes you need to take off. To
correct the time, type numbers to represent the hours and minutes in order. Press ENTER.
7. The message “Completed. Thank You.” is displayed
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Performing Supervisor Operations
Your GT-400 may be set up to support supervisor edits. Your technician can assign the Supervisor Menu
to a function key and assign the appropriate authority level.
During the operations, use the following navigation options:

Press the left arrow to erase the number that you entered and re-enter it.

Press the right arrow to navigate among OK, Cancel and the edit field.

Press the left, right, up, or down arrow for navigation.

Press ENTER to confirm the selection.
Use the following steps to access the supervisor menu and perform supervisor edits for employees.
1. Press the designated function key to access the supervisor menu.
2. Type the supervisor’s PIN.
3. Select operation. The following supervisor operations are available:
Operation
Description
Adjustments Menu
Add Punch
The Add Punch operation allows the supervisor to add a punch for an employee.
See Add Punch on page 22 for detailed process.
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Operation
Description
Credit Hours
The Credit Hours operation allows the supervisor to credit hours for an employee.
See Credit Hours on page 22 for detailed process.
Credit Dollars
The Credit Dollars operation allows the supervisor to credit dollars for an
employee. See Credit Dollars on page 23.
Add Schedule
The Add Schedule operation allows the supervisor to add a standard schedule for
an employee. The new schedule replaces any previous schedules the employee had
on the selected date. See Add Schedule on page 23.
Overrides Menu
Lift Restriction
The Lift Restriction operation allows the supervisor to remove any restriction for
the next badge. See Lift Restriction Operations on page 24.
Lift Badge
Restriction
The Lift Restriction operation allows the supervisor to remove any restriction for
the specified badge for the employee’s next punch. See Lift Restriction Operations
on page 24.
Settings Menu
Global Time Restr.
The question “Enable Time Restrictions?” is asked to determine whether or not to
prohibit employees from punching at the clock.
Lists Menu
All Alphabetical
Displays employee names, badge numbers, and the date and time of each
employee’s last punch sorted by employee last name.
Punched IN
Only employees who are punched IN are displayed. Displays employee names,
badge numbers, and the date and time of each employee’s last punch.
Add Punch
See the following process to add a punch for an employee.
1. In the Adjustments menu, select the Add Punch operation. Press Enter.
2. In the Badge/ID Number prompt, enter the badge number of the employee to add a punch for. Press
Enter.
3. In the Choose a Date prompt, use the Up and Down arrow to change the employee’s punch day. Press
Enter.
4. In the Enter Time prompt, enter the employee’s punch time. To correct the time, type numbers to
represent the hours and minutes in order. Press Enter. The employee badge number and detailed
information related to adding punch (for example, punch date and time) is displayed.
Credit Hours
See the following process to credit hours for an employee.
1. In the Adjustments Menu, select the Credit Hours operation. Press Enter.
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2. In the Badge/ID Number prompt, enter the employee badge number to credit hours for. Press Enter.
3. In the Choose a Date prompt, use the Up and Down arrows to change the day on which to credit the
employee’s working hours. Press Enter.
4. In the Enter Hours prompt, enter hours to be credited. To correct the time, type numbers to represent
the hours and minutes in order. Press Enter.
5. In the Pay Designations prompt, enter the pay designation number. Pay designations are defined in
your system. Press Enter. The employee badge number and detailed information related to crediting
hours (for example, credit date, hours, and pay designation) is displayed.
Credit Dollars
See the following process to credit dollars for an employee.
1. In the Adjustments Menu, select the Credit Dollars operation. Press Enter.
2. In the Badge/ID Number prompt, enter the employee badge number to credit dollars for. Press Enter.
3. In the Choose a Date prompt, use the Up and Down arrow to change the day on which to credit the
employee dollars. Press Enter.
4. In the Enter Dollars prompt, enter dollars to be credited. The maximum amount that you can enter is
999.99. To correct the amount, type numbers to represent the dollars and cents in order. Press Enter.
5. In the Pay Designation prompt, enter the pay designation number. Use pay designations with Dollars
type. Press Enter. The employee badge number and detailed information related to crediting dollars
(for example, credit date, dollars, and pay designation) is displayed.
Add Schedule
See the following process to add a standard schedule for an employee. Use the MENU key to navigate
between OK, Cancel and the edit field.
1. In the Adjustments Menu, select the Add Schedule operation. Press Enter.
2. In the Badge/ID Number prompt, enter the employee badge number to add a schedule for. Press Enter.
3. In the Choose a Date prompt, use the Up and Down arrow to change the day to add a schedule. Press
Enter.
4. In the Schedule Start prompt, enter the scheduled start time. To correct the time, type numbers to
represent the hours and minutes in order. Press Enter.
5. In the Schedule End prompt, enter the scheduled end time. To correct the time, type numbers to
represent the hours and times in order. Press Enter. The employee badge number and detailed
information related to adding schedules (for example, schedule date, schedule start time and end time)
is displayed.
©2014, InfoTronics®, Inc. Information in this document is subject to change without notice.
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Lift Restriction Operations
A punch restriction is a time clock operation that prevents employees from punching In or Out on the time
clock at unauthorized times. When an employee attempts to punch during a restricted period, the
transaction is denied. The restriction can be lifted to allow the employee to punch in the following cases:



Employees who are not assigned to this clock.
Double punch.
The restriction class-based restrictions.
There are two lift restriction operations available in the Overrides menu:

The Lift Next Restriction operation removes any restriction for the next badge. When the Lift
Restriction operation is selected, the message “The Specified restriction has been lifted” is displayed.

The Lift Badge Restriction for Employee operation removes any restriction for the specified badge.
The badge number must be provided when performing this operation. You can wave the employee’s
badge in front of the reader, or type the employee’s badge number. The message “The Specified
restriction has been lifted” is displayed.
©2014, InfoTronics®, Inc. Information in this document is subject to change without notice.
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Performing Administrative Functions
Reviewing GT-400 Station Properties
Your Attendance Enterprise system may be configured with System Maintenance for clock administration
and troubleshooting purpose. Depending on your configuration, you may see Time Clock Stations or
HTTP Clocks tab.
Time Clock Stations
Click the GT-400 station. See the following tabs to define the clock properties and view station activities.
Basic Tab
Property
Description
Name
A friendly name given to this station.
Number
The time clock’s internal station number. This number can’t be changed. It
can be re-issued if a station is removed and re-added.
Type
The type of station. L-App 1.0 is selected for the GT-400.
Serial No.
The serial number of the time clock.
©2014, InfoTronics®, Inc. Information in this document is subject to change without notice.
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Property
Description
Sync Mode
The default mode allows the time clock to initiate communications with
the hosted system at a frequency defined by the Sync Interval and Sync
Offset values.
Sync Interval
The number of minutes between clock-initiated synchronization
operations.
Sync Offset
Determines when the synchronization operation should start. For example,
if the Sync Offset is 21, the first synchronization is initiated at 21 minutes
past the hour.
The Sync Offset balances the hosted system load, preventing all
synchronizations from occurring simultaneously.
Log Transactions
When enabled, each transaction is logged in the Station Activity Log.
Log Incorrect Value
Rejections
When enabled, records when the time clock rejects an attempt to assign an
employee to an GT-400 station.
Time Zone Offset
Determines the amount of time offset from the corporate time zone. For
example, if the corporate headquarters is in EST and this company is in
CST, then choose One Hour Earlier. Choose any time up to 5 hours earlier
or 5 hours later than corporate.
Skip Daylight
Savings
When enabled, daylight savings time is not observed.
Recent Activity Tab
The Recent Activity tab shows the Station Activity Log. The Station Activity Log records activity
between the GT-400 and the system.
©2014, InfoTronics®, Inc. Information in this document is subject to change without notice.
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HTTP Clocks
Basic area
Click the Change link in the Basic area to modify the following properties in the General Properties
window.
Property
Description
Station Name
A friendly name given to this station.
Station Type
The type of station. L-Application v1.0 is selected for the GT-400.
Synchronization Interval
The number of minutes between clock-initiated synchronization
operations. The default value is 60.
©2014, InfoTronics®, Inc. Information in this document is subject to change without notice.
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Property
Description
Synchronization Offset
Determines when the synchronization operation should start. For
example, if the Sync Offset is 21, the first synchronization is
initiated at 21 minutes past the hour.
The Sync Offset balances the hosted system load, preventing all
synchronizations from occurring simultaneously.
Time Area
Click the Change link in the Time area to modify the following properties in the Time Based Properties
window.
Property
Description
Time Zone Offset
Determines the amount of time offset from the corporate time
zone. For example, if the corporate headquarters is in EST and
this company is in CST, then choose One Hour Earlier. Choose
any time up to 5 hours earlier or 5 hours later than corporate.
Observes Daylight Savings
Enable it to observe daylight savings time.
Synchronize Date and Time
The date and time are synchronized and adjusted with the
central hosted server time.
©2014, InfoTronics®, Inc. Information in this document is subject to change without notice.
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Logging Area
Click the Change link in the Logging area to modify the following properties in the Logging Properties
window.
Property
Description
Log Transactions Received
When enabled, each transaction is logged in the Station
Activity Log.
Log Loading Rejections
When enabled, records when the time clock rejects an attempt
to assign an employee to a GT-400 station.
Supervisor Area
This area presents a list of employees that have the authority to access the MENU items or function keys.
Using higher authority level helps control the access to MENU items or function keys. There are five
authority levels for the GT-400.
Authority Level
Description
None
Supervisors or employees can access function keys with
the None authority level without any limitation.
Home
Employee
Employees assigned to the clock using clock groups can
access function keys that requires the Home Employee
authority.
Enroller
Not used.
Supervisor
The user with the Supervisor authority can access
function keys with PIN (not badge number), but can’t
access MENU items.
Administrator
The user with the Administrator authority can access
MENU items and function keys with PIN (not badge
number).
Low
Authority
High
Authority
©2014, InfoTronics®, Inc. Information in this document is subject to change without notice.
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Click Add New Station Supervisor link in the Supervisors area to add a station supervisor.
Property
Description
Supervisor ID
Supervisor unique identification number. This number is recorded in the
supervisor edits in the employee time card when supervisors perform
transactions for employee on the clock.
Authority
Authority levels.
PIN Number
Personal identification number (not badge number) to access the MENU
items or function keys.
Station Activities
To view the communication activities between the GT-400 and the hosted system:
1. Click Station Logs in the left-hand menu.
2. Select GT-400 station name from the Station drop down menu.
3. Select options from the Activity drop down menu and Periods drop menu.
©2014, InfoTronics®, Inc. Information in this document is subject to change without notice.
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Adjusting Threshold for An Employee
Verify threshold levels can be selected to adjust the sensitivity applied for one employee when a
HandPunch reads a hand. It does not affect the threshold of other employees.
After enrolling an employee, On the Bio Templates tab in the Personal Info. Page for that employee, click
Change for the specific G-Series clock. The Biometric Template Adjustments window is displayed.
The following options are available for the Biometric Threshold field:






Use Device Settings. The system global threshold value is used. This is the default setting for all new
templates enrolled in the clock. It cannot be adjusted. This option uses a high reject threshold value
and works fine in most cases.
Skip Hand Identification. No hand template is required. The hand image does not need to be captured.
Only employee badge number is used.
None, Accept Any Hand. This option accepts any hand. The hand image must be captured, but not
compared to any templates.
Low. Select this option to use a low reject threshold.
Medium. Select this option to use medium reject threshold.
High. Select this option to use high reject threshold. It is the same as the Use Device Settings option.
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This feature can also be configured in the clock. See Understanding GT-400 Menu Structure on page 33
for Special Enrollment and Matching menu items.
©2014, InfoTronics®, Inc. Information in this document is subject to change without notice.
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Understanding GT-400 Menu Structure
Users with the administrative authority level access the GT-400 menu with PIN for management purpose.
In rare cases, you may be instructed to use the menu for troubleshooting or setup. Your Attendance
Enterprise representative can assist with these functions.
This appendix describes the GT-400 menu structure, menu items and operations. During the operations,
use the following navigation options:

Press the left arrow to erase the number that you entered and re-enter it.

Press the right arrow to navigate among OK, Cancel and the edit field.

Press the left, right, up, or down arrow for navigation.

Press Enter to confirm. Press ESC to cancel.
©2014, InfoTronics®, Inc. Information in this document is subject to change without notice.
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Operation
Description
Enrollment Menu
Enroll
Enroll employee hand into the GT-400. Enter employee badge numbers or slide
the card through the barcode swipe card reader (if the barcode reader is installed)
before enrolling their hands.
Special Enrollment
Special enrollment allows you to enroll people with disabilities that prevent them
from using the GT-400 properly. Employees with their badge number can punch
in without biometric verification.
Enter an employee’s badge number for special enrollment. The messages “The
badge has been enrolled as a special enrollment.” is displayed. This setting is
equivalent to the None selection for the Matching menu item.
View Templates
Displays how many hand templates are available in the system for a specific
employee. Enter an employee’s badge number to display the number of hand
templates of this employee.
Remove Templates
Remove the specific employee’s hand templates in the clock. Enter an
employee’s badge number to remove his/her hand templates.
Remove All
Templates
Remove all employees’ hand templates in the clock.
Settings Menu
Positive
Sound or
Negative
Sound
Please note: Different sounds can be configured for positive or negative transaction status.
Positive transaction statuses include transaction complete, take action reminder (for
example, enrolling your hand), and so on. Negative transaction status means transaction
failed.
Sound
Type
Displays the question “Choose the type of sound to use”. Press the Up or Down
arrows to choose from the following options:

Default. The default number of repetitions is 1 and the duration of the sound
is 100 milliseconds. It means the clock beeps 1 time as a completed or failed
transaction response. The duration of the beep is 100 milliseconds.

Custom. Select Custom to specify the number of repetitions and the duration
of the sound in the Custom operation.
Press Right arrow to navigate to Default or Custom selection, Ok, or Cancel.
Press Enter to confirm the selection.
Custom
If Custom is selected for the Sound Type, specify the number of repetitions and
the duration of the sound by answering the question “Enter the number of
repetitions and the duration of the audio”
The default value is “1/100”. The first number is the number of repetitions. The
minimum number is 1. The second number is the duration of the beep. The
minimum number is 100 milliseconds.
Preview
Custom
Preview the sound configuration if Default or Custom is selected. You can check
the number of repetitions and the duration of the sound.
©2014, InfoTronics®, Inc. Information in this document is subject to change without notice.
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Operation
Description
Restrict Employees
Displays the message “Restrict employees not assigned to this clock”. Choose
from the following options:
 Yes. Employees not assigned to this clock cannot punch using this clock.
 No. Employees not assigned to this clock can punch using this clock.
Restrict Transactions
Displays the message “Restrict transactions based on the employee’s restriction
class”. Choose from the following options:
 Yes. Employee transactions are restricted based on the restriction class
configured in the software.
 No. Employee transactions are not restricted.
Polling Type
Press the Up or Down arrows to choose from the following type of polling used
by this clock:
 Polled. The poll technology is used for a system and the clock.
 Push (AoD). Not used.
 Push (Local). The push technology is used for the system and the clock.
Polling Server
If Push (Local) is selected, specify the IP address of the computer running
Attendance Enterprise 2.1.
DHCP
Configures whether DHCP is used or not. Choose from the following options:
 Yes. If DHCP is used, select Yes.
 No. If a static IP is used, select No.
IP Address
Enter the IP address if static IP is used.
IP Network
Enter the IP Mask if static IP is used.
IP Gateway
Enter the IP Gateway if static IP is used.
IP DNS Address
Enter the DNS IP address if static IP is used.
Telnet Server
It should be turned off unless you are instructed to enable it by a technician. It
configures whether you allow the clock to be accessed remotely. Through Telnet,
specific application and data can be loaded on the clock for maintenance and
troubleshooting.
Terminal ID
Enter a number with a range of 1 to 999. This number combined with host name
(gt400) is used to differentiate multiple terminals on the same network. For
example, a GT-400 with a terminal id of "86" has a host name of "gt400-86".
©2014, InfoTronics®, Inc. Information in this document is subject to change without notice.
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Operation
Description
HTTPS
There are three communication protocol options available:
 HTTP. HTTP protocol is used by default.
 HTTPS. The clock uses HTTPS protocol with a trusted server certificate.
 HTTPS (No Trust). The clock uses HTTPS protocol, but does not require use
the server certificate signed from a trusted CA. It may be expired, does not
match the domain name, and so on. However the data is still encrypted. This
option is used when the server certificate is issued from a private CA, but the
communications are required to be encrypted.
Please note: If you want to downgrade the Firmware or the Application version,
Disable HTTPS first. Enabling HTTPS prevents the clock from performing the
synchronization and version update operations.
Menu Timeout
Enter the number of seconds after which the menu display times out.
Message Timeout
Enter the number of seconds after which the displayed message times out.
Editor Timeout
Enter the number of seconds after which the display for entering information
times out.
Communication
Timeout
Enter the number of seconds after which the communication between the system
and the clock times out.
HTTP Timeout
Enter the number of seconds after which the HTTP requests time out. It can be
configured from 30 seconds to 3000 seconds. The default value is 120 seconds.
Reader Type
Choose from the following type of polling used by this clock:
 None. Select None if the Barcode reader is not installed and used. PIN entry
and/or biometric reader are used.
 Barcode. Select Barcode if the Barcode reader is used.
The biometric reader is detected automatically if HPU is selected in the
Biometric type menu.
Select Yes for Restart Terminal in the Reset menu. This operation ensures clock
settings are saved correctly and taken into effects after the terminal is restarted.
Biometric Type
Choose from the following biometric type:
 None.
 HPU. Select HPU for GT-400.
©2014, InfoTronics®, Inc. Information in this document is subject to change without notice.
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Operation
Description
Biometric
Proper camera alignment is important to accurate identification, as is proper
Calibration/Operating setting of the camera exposure time. The Operating Parameters operation
Parameters
displays the GT-400 exposure and alignment values of the last Calibrate
command and helps verify these operating parameter values, such as exposure
time, calibration error (row, column, magnification, rotation) and the LED status.
For example,
Exposure: 13008us
Exposure: 100%
Row Error: -3.00
Column Error: -0.90
Magnification Error: -0.20%
Rotation Error: 0.04 degrees
LED Current: 0mA
If any error conditions happen in exposure, calibration, or alignment, such as
exposure is higher than 140%, errors are displayed indicating cleaning needed or
factory calibration needed. Please note: The actual exposure number is not used
as an absolute value to determine if the clock is out of exposure. It is only used
as a guideline.
Biometric
Calibration/Calibrate
Execute the Calibrate command, the message “Calibrating. This may take a few
seconds.” is displayed. During this process, the operating exposure is calculated
and the camera alignment is checked. It takes approximately five seconds to
complete the process.
Please note: The camera exposure is automatically set when power is applied.
Generally the exposure should only be recalculated after the platen has been
cleaned. Some customers may wish to recalculate it to overcome a dirty platen or
aging LEDs.
Firmware
Upgrade the firmware version first. Once the firmware version is selected, the
clock is updated and reboots.
Application
Upgrade the application version after upgrading the firmware version. Once the
application version is selected, the clock is updated and reboots.
Certificates
If HTTPS or HTTPS (No Trust) is selected as a security communication
protocol, download the server certificate to check its validity. The secure
communication is set up between Attendance Enterprise 2.1 and the clock.
If HTTP is selected as a communication protocol, no certificate is required,
select none.
Revert to Factory
Defaults
Returns the clock to original factory settings.
Device Type
Displays the clock type, for example, RSI-GT400.
©2014, InfoTronics®, Inc. Information in this document is subject to change without notice.
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Operation
Description
IP Configuration
Displays the clock IP address, Mask, Gateway, DNS and Mac address.
Firmware Version
Displays the clock flash version.
Serial Number
Displays the clock serial number.
Database Menu
By Badge
Displays employee name, badge number, and last punch time sorted by badge
number.
By Name
Displays employee name, badge number, and last punch time sorted by employee
name.
Number of
Employees
Displays the number of employees that registered in the clock. The maximum
number of employees is 1000.
Number of
Transactions
Displays the number of transactions in the clock. The maximum number of
transactions is 5,000.
Clear Transactions
Removes employee transactions from the clock.
Clear Employees
Removes employees from the clock.
Revert to Defaults
Clear all existing application settings (for example, function keys, employees,
transactions, templates and so on) and returns the clock to original application
defaults. This operation does not impact the IP Configuration that in the Settings,
Device, then Device Info menu. When the clock communicates next time,
application settings from the software are restored to the clock.
Operations Menu
AoD Locator
Not used.
Query Round Trip
Displays the MSS 2.1 database URL
Full Sync
Perform full synchronization operation to share employee data, transactions and
settings between the clock and the hosted system.
©2014, InfoTronics®, Inc. Information in this document is subject to change without notice.
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Operation
Description
Matching
Enter an employee’s badge number for individual threshold adjustment and
select the one of the following options:
 Global. The system global threshold value is used. This is the default setting
for all new templates enrolled in the clock. It cannot be adjusted. This option
uses a high reject threshold value and works fine in most cases.
 None. No hand template is required. The hand image does not need to be
captured. Only employee badge number is used.
 Template only. This option accepts any hand. The hand image must be
captures, but not compared to any templates.
 Low. Select this option to use a low reject threshold.
 Medium. Select this option to used medium reject threshold.
 High. Select this option to use high reject threshold. It the same as the Global
option.
The following table lists the one to one correspondence between options for the
Matching operation in the clock and selections for the Biometric Threshold field
in the system.
Matching
Biometric Threshold
Global
Use Device Settings
None
Skip Hand Iedntification
Template only
None. Accept Any Hand
Low
Low
Medium
Medium
High
High
Restart Application
Select Yes to reload the application.
Restart Terminal
Select Yes to restart the terminal after exists the menu or the menu times out.
Select No to not restart the terminal. If any clock settings are modified, select
Yes to ensure changes are saved correctly and take effect after the terminal is
restarted. Otherwise, select No.
Version Menu
©2014, InfoTronics®, Inc. Information in this document is subject to change without notice.
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Operation
Description
Firmware Version
Displays the clock Flash version.
Application Version
Displays the clock Application version.
©2014, InfoTronics®, Inc. Information in this document is subject to change without notice.
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