MC75 Reviewer`s Guide
MC75 Enterprise Digital Assistant
Reviewer’s Guide
MC75 Demo package contents
Following is a list of all items in your MC75 demo package. Please check to make sure all items are in your
package before beginning the demonstration.
Hardware
o MC75 EDA
o Charging cable/USB cable
o Power supply cord
o Power supply box
Documentation
o MC75 Reviewer’s Guide, which provides instructions for testing key
features and accessing installed demonstrations
o MC75 Quick Start Guide, which provides at-a-glance information on:
• The keys and keypad
• Charging
• Battery insertion
• SIM card insertion
• Scanning and GPS
o MC75 User Guide, which provides detailed support information
i
Table of Contents
MC75 Demo Package Contents..........................................................................................................................i
What This Guide Covers.....................................................................................................................................1
Introducing the MC75: Setting a new standard in Enterprise Digital Assistants................................................2
Enterprise Benefits . ..........................................................................................................................................3
Key Technical Features and Differentiators........................................................................................................4
Handy Tips..........................................................................................................................................................6
Getting Started ..................................................................................................................................................6
Status Icons . .....................................................................................................................................................8
The Demos ......................................................................................................................................................10
WPAN — Bluetooth . .......................................................................................................................................10
WWAN Connectivity: the AT&T voice and data wireless network...................................................................13
Data service......................................................................................................................................................16
WLAN Connectivity..........................................................................................................................................16
Demos: partner applications.............................................................................................................................18
Mapping and navigation: ALK® CoPilot Live..............................................................................................18
Proof of Delivery: Global Bay AccessPoint Mobile Data Collection...........................................................22
Parking enforcement: MApp Parking Enforcement Solution.....................................................................25
Pickup and delivery application demo.......................................................................................................28
Product Facts ..................................................................................................................................................36
Product Configurations..............................................................................................................................36
Pricing........................................................................................................................................................36
Accessories ..............................................................................................................................................36
Availability . ...............................................................................................................................................37
Markets.....................................................................................................................................................37
ii
What this guide covers
This Reviewer’s Guide explains the key product strengths, the benefits the MC75
delivers to the enterprise, and provides step-by-step instructions to test many of
the aspects of this powerful EDA:
•
WWAN: GSM/GPRS voice and data wireless network connectivity (for the
purposes of providing a WWAN-enabled device for testing, your demo device
has been activated on the AT&T wireless network)
•
WLAN: 802.11a/b/g WLAN radio for connecting to WLANs in your office, home
and in hot spots
•
WPAN: Bluetooth to test wireless headset and printing capabilities
•
Standard office applications: Microsoft Word Mobile and Excel Mobile
•
Demo field service applications: GPS mapping (Points of Interest), proof of
delivery and wireless ticketing.
What this guide does not cover
This guide does not cover how to navigate the Microsoft Windows Mobile
environment, nor does it cover the comprehensive library of icons you may
encounter while using the device. For this and other detailed information,
please refer to the enclosed User Guide.
1
Introducing the MC75: Setting a new standard for Enterprise
Digital Assistants
The need for mobility is spreading throughout the enterprise into more applications and business functions
every day, and the benefits are clear. Mobile voice improves accessibility — ensuring that workers and
managers can be reached at a moment’s notice to obtain an instant answer to a question or delegate a task.
And mobile data moves computing power and enterprise
applications off the desktop and into the hands of workers,
streamlining business processes and improving productivity
with the ability to capture data and access critical information
right at the point of work.
The demand to mobilize an increasing number of job
functions and applications is driving the need for a more
powerful computing platform capable of running virtually any
enterprise application in a compact, easy-to-carry form factor
that won’t obstruct or hamper the job at hand. For outside
the four walls field service personnel, meter readers, first
responders and delivery drivers, the ergonomics of a small
and lightweight device are critical to job function.
To meet this market need, Motorola designed the MC75
Worldwide Enterprise Digital Assistant (EDA). Integrating
superior voice and computing power in a minimum footprint,
the MC75 delivers all the features and functionality required
to maximize workforce productivity...at the right price.
This small device re-defines the standard for EDA mobile
computers with simultaneous voice and data (as supported
by the local wireless carrier) and GPS services, alongside an
unprecedented number of enterprise class features. Users enjoy a 3G CDMA EVDO Rev A or 3.5G GSM
HSDPA cell phone with push-to-talk (PTT), integrated GPS with superior sensitivity and tracking capabilities,
1D and 2D bar code scanning, a high-resolution camera, wireless LAN, wireless PAN and IrDA connectivity
— all in a single, lightweight device.
Flagship rugged construction for reliable all day every day use outside the four walls
Built to industrial specifications, the MC75 offers an array of features that set the bar for rugged design of
EDA-class devices. The device passes Motorola’s industry-leading drop and tumble tests over the entire
operating temperature range, ensuring dependable operation whether drops occur at room temperature or
in extreme cold or heat — even on concrete. And IP54 sealing protects against the elements, withstanding
dust, rain, snow and spills.
2
Multi-mode wireless networking...anytime voice and data communications virtually
anywhere in the world
The MC75 offers the convenience of comprehensive wireless connectivity — no need for any wires, anywhere,
anytime. Support for 3G over GSM or CDMA networks (3.5G GSM HSDPA or 3G CDMA EVDO Rev A) provides
worldwide, best-in-class cellular connectivity, enabling enterprises to standardize on a single platform for
global deployments. Support for 802.11a/b/g delivers a seamless wireless LAN connection for cost-effective
voice and data communications inside the four walls and in hot spots. And support for Bluetooth enables
easy synchronization with computers, as well as wireless printing and use of wireless headsets.
Maximum computing power and advanced data capture features
Packed with the latest technology power, including Microsoft’s Windows Mobile operating system and the
XScale PXA270 processor, the MC75 has the capability to support the most demanding enterprise tasks
and applications. Its large color 3.5” VGA offers four times the resolution of QVGA solutions — making it
ideal for viewing maps, video, Web pages, schematics and more. With the MC75’s advanced data capture
features, workers have the functionality needed to automate, enrich and error proof data collection in the
field — whether they need to scan 1D/2D bar codes, capture a signature, scan a document or take a high
resolution digital photo.
Enterprise benefits
The MC75 delivers a number of benefits for the enterprise:
•
Reduces the cost and complexity of the mobility architecture: The MC75 offers a full range of
communication and data capture features, enabling enterprises to standardize on a single mobile device
to support the needs of many different types of workers in the enterprise. And support for GSM HSDPA
and CDMA EVDO delivers true worldwide coverage, so the same device can be deployed across a global
workforce. IT support costs are significantly reduced, and workers no longer need to waste time juggling
multiple devices.
•
Maximizes mobile workforce productivity and enterprise efficiency: Multi-mode wireless voice
and data communications provide a dependable connection virtually anywhere in the world, improving
employee accessibility, worker collaboration and customer service levels. With support for data capture
and essential business applications, the MC75 gives employees the tools needed to automate tasks and
act on the spot — increasing productivity across the enterprise.
•
Delivers strong return on investment: The powerful MC75 takes the place of a mobile phone, PDA,
bar code scanner, digital camera and GPS — eliminating the need to purchase and maintain separate
devices. Its robust feature set, including data capture and location-based applications, dramatically
streamlines business processes, improves worker productivity and optimizes vehicle and employee
utilization to deliver a rapid payback.
•
Offers outstanding investment protection: The MC75’s leading industrial design translates into less
breakage, lower repair costs and less employee downtime. And with its next-generation processing
platform, support for the latest cellular networks and the ability to add storage and functionality, the
MC75 meets enterprise application needs for today, and tomorrow.
3
7
Key technical features and differentiators
Primary technical strengths associated with the MC75 include:
•
4
Integrated WWAN/WLAN/WPAN: Multi-mode wireless networking delivers anytime voice and data
communications — virtually anywhere in the world:
–
WWAN: Support for 3G over GSM and CDMA networks (3.5G GSM HSDPA and 3G CDMA EVDO
Rev A) offers worldwide, best-in-class cellular connectivity, enabling enterprises to standardize on a
single device for global deployments.
–
WLAN: Integrated 802.11a/b/g radios enable seamless connectivity with virtually any wireless LAN
network, in the office or any hot spot.
–
WPAN: Support for Bluetooth® enables synchronization with desktop and laptop computers, as well
as wireless printing and use of wireless headsets. Bluetooth v2.0 offers improved voice quality, faster
data transfer, improved security and additional profiles for expanded connectivity to more device
types. And IrDA provides an additional means of wireless communications with mobile and desktop
computers as well as other legacy business equipment.
•
Simultaneous voice and data services: With support for HSDPA, workers can conduct a phone call
while maintaining a data connection (or vice versa) for increased productivity.
•
Multi-mode data capture: The MC75 is the first rugged computer to offer a digital color camera capable
of document capture — enabling workers to capture high quality pictures, documents and signatures, as
well as 1D and 2D bar codes with a single device. Customers can choose between a 1D laser scanner or
2D bar code imager to enable the rapid capture of necessary bar codes in their environment. Additionally:
–
The MC75 has an autofocus digital color camera, and not fixed focus like other solutions. Autofocus
provides superior image quality and greater application flexibility — including the unique ability to
capture full-sized documents with fine print.
–
The MC75 offers a scanning reticule that turns green when properly aimed on a good bar code, to
give users of all experience levels the feedback needed for quick, accurate scanning.
–
The MC75 features a user-controllable flash LED, enabling users to disable the flash when needed.
•
Superior voice quality and functionality: Designed with the assistance of acoustic experts, the
MC75 offers a superior voice experience — complete with push-to-talk (PTT) and one-to-one calling
over the WWAN and WLAN. And headset, handset and speakerphone modes provide workers with the
convenience and flexibility to meet the needs of the job.
•
Microsoft Windows Mobile operating system: Offers increased interoperability with existing
enterprise infrastructure, enhanced security features, a more flexible development platform and
improved messaging collaboration.
•
The latest processor: Intel® XScale PXA270 (Bulverde) @ 624 MHz — Designed from the ground up
for wireless devices with the latest Intel advances in mobile technology, this processor re-defines the
capabilities of wireless handhelds. Regardless of how demanding an application is, including desktop-like
multimedia performance, the PXA27x family of processors offers lower power consumption — critical in
integrated voice and data devices to eliminate erosion of standby and talk-time.
•
VGA 3.5” display: The MC75’s full VGA (640 x 480 pixels) provides the size and resolution needed
for viewing high-resolution images, including maps, schematics and video. And the color display with
backlight is optimized for easy viewing in any lighting, including outdoors.
•
Best in class GPS with SiRFstarIII GSC3f/LP chipset: The MC75 features assisted and autonomous
GPS support for robust location-based applications, such as real-time fleet location for efficient
dispatching and real-time directions for drivers. Its high-performance chipset is known throughout the
industry for its superior sensitivity and tracking capabilities, enabling signal lock in some of the most
challenging environments, including remote areas, urban canyons, and areas with dense foliage. The
low-power chipset has also been designed to conserve battery power, ensuring sufficient battery power
to last a full shift (application dependent).
•
Rugged, built to industrial specifications: Unlike consumer PDAs, the MC75 EDA provides the
convenience of a compact lightweight form factor with industry leading construction to endure the rigors
of all day, every day use in a wide variety of enterprise environments:
–
Drop Testing: The MC75 passes Motorola’s industry-leading drop testing, which traditionally exceeds
competitive drop specifications in the number of drops across a broad temperature range. The MC75
is built to withstand:
•
5 ft./1.5 m drop to concrete, 2 drops per 6 sides at ambient temperature
•
4 ft./1.2 m drop to concrete, 6 drops per 6 sides over the operating temperature range
–
IP54 sealing, providing protection against dust and water
–
Operating temperature range: The MC75 delivers reliable operation across a very wide range of
temperatures — from 14° F to 122° F/-10° C to 50° C
•
User-accessible microSD card slot (up to 2GB): provides additional memory and expandable
functionality for enterprise applications.
•
Supports Motorola’s Mobility Services Platform (MSP) for unprecedented simplicity in mobile
device management: The addition of Motorola’s Mobility Services Platform (MSP) enables enterprises
to provision, upgrade, troubleshoot and often repair mobile devices, regardless of where in the world
they are physically located, from a centralized remote location.
•
Mobility Platform Architecture (MPA): Enables easy and cost-effective porting of applications from
other Motorola mobile computers, including the MC70 EDA.
5
Handy tips
Following are a few handy tips to simplify operation:
•
Pressing and holding the stylus over items often provides access to a menu of actions — a small circle of
blue dots will appear, followed by a pop-up menu.
•
To adjust the wakeup settings, click START; then select SETTINGS->SYSTEM->POWER. Navigate to the
Wakeup tab and set “Touch Panel” to YES for both PwrKey and other columns.
•
The KEYBOARD ICON at the bottom of the MC75 screen [see Figure 1] provides instant 1-click access
to the virtual keyboard, simplifying data entry for devices equipped with numeric keypads. When the
keyboard is displayed on the screen, you will notice an arrow to the right of the icon. This arrow enables
you to access a pop-up menu for additional data entry methods.
•
In the event you need to reset the device, there are two options:
–
Warm boot (should always be the first option):
Hold down the small red POWER button for
5 seconds. Once the device reboots, release the
POWER button
–
Cold boot: Simultaneously press the POWER
button and the 1 and 9 keys for five seconds.
(Note that after a cold boot, you may need to
re-calibrate the screen.)
To re-calibrate the screen:
» Select START
» Select SETTINGS
» Select the SYSTEM tab
» Select the SCREEN icon
» Select ALIGN SCREEN
Getting Started
Figure 1: The keyboard icon
Insert the main battery
6
•
Insert the battery top first into the battery compartment (Note: Position the battery correctly, with the
charging contacts on the battery matching the charging contacts in the battery compartment).
•
Press the battery down into the battery compartment until the battery release latch slides into place
•
Replace battery cover and close latches on either side of the door. The MC75 powers up after inserting
the battery and replacing the battery cover.
•
Insert the handstrap through the handstrap slot and tighten.
Figure 2: Inserting the battery
Figure 3: Inserting the handstrap
Charge the device
•
Connect the power supply cord and power supply box
•
Connect the power supply to the MC75 charging cable
•
Place the MC75 in the charging cable
•
The charging status indicator will turn amber and blink slowly to indicate the device is charging (the
middle oval light at the very top of the device)
Charging time
•
Standard 3600 mAh battery — approximately 5 hours
•
Extended capacity 4800 mAh battery — approximately 7 hours
Status light indicators
•
Off — device is not charging, check to make sure device is properly seated in the charging cable and
charging cable is receiving power
•
Slow blinking amber — charging
•
Solid amber — charging is complete
•
Fast blinking amber — charging error (i.e. temperature is too low or too high)
7
The status icons
The following table lists the various status icons and their meaning:
Icon
Function
Description
Backup Battery Low
Notification that one or more instant messages were received
Notification that one or more email/text messages were received
Notification
Notification that one or more voice messages were received
There are more notification icons than can be displayed. Tap to display
remaining icons
Indicates a reminder of an upcoming calendar event
Connection is active
Connection is not active
Synchronization is occurring
Wi-Fi available
Wi-Fi in use
HSDPA available (MC7506 and MC7596)
Connectivity
3G available (MC7506 and MC7596)
GPRS available (MC7506 and MC7596)
EGPRS available (MC7506 and MC7596)
1xRTT available (MC7508 and MC7598)
EVDO Rev. 0 available (MC7508 and MC7598)
EVDO Rev. A available (MC7508 and MC7598)
Dormant State — no data transmission during a 1x or EVDO connection
(MC7508 and MC7598)
Call missed
Dialing while no SIM card is installed
WAN
Voice call in progress
Calls are forwarded
Call on hold
8
The status icons — continued
Icon
Function
Description
Speakerphone is on
Antenna/signal icon: wireless on/good signal
Antenna/signal icon: wireless off
Antenna/signal icon: no service or searching
HSDPA connecting (MC7506 and MC7596)
HSDPA in use (MC7506 and MC7596)
3G connecting (MC7506 and MC7596)
3G in use (MC7506 and MC7596)
WAN
GPRS connecting (MC7506 and MC7596)
GPRS in use (MC7506 and MC7596)
EGPRS connecting (MC7506 and MC7596)
EGPRS in use (MC7506 and MC7596)
EVDO connecting (MC7508 and MC7598)
EVDO in use (MC7508 and MC7598)
Roaming
SIM Card not installed (MC7506 and MC7596)
All sounds are on
Speaker
All sounds are off
Vibrate is on
Main battery is charging
Battery power completely depleted
Battery
Main battery is low
Main battery level
Time and Next
Appointment
Displays current time in analog or digital format
9
The Demos
In this section, we will take you through accessing some of the core functions of the MC75:
•
Bluetooth headset (WPAN) for use with AT&T wireless voice service
•
Voice and data service (WWAN)
•
WLAN connectivity (in your office, home or other hot spot)
•
Mapping application demo (turn-by-turn navigation, locating gas stations and other points of interest)
•
Proof of delivery demo
•
Wireless ticketing demo (designed for public and private field enforcement officers)
•
Sample delivery route
WPAN — Bluetooth®
With the addition of Bluetooth, MC75 users can enjoy the freedom and convenience of a wireless headset
for voice functionality, wireless printing and more.
NOTE: Make sure the Bluetooth headset is fully charged before use. During activation, please keep the
Bluetooth headset in very close proximity to the MC75. For the purpose of this demo, we will be using the
Motorola HS850 as an example.
Activating the Motorola HS850 headset for operation:
The Motorola HS850 headset is already paired with the MC75. To activate and connect:
Prepare the headset for activation:
•
Open the boom on the Bluetooth Motorola HS850 headset — the blue LED light will blink
•
Put headset on in order to hear the feedback tones that indicate Bluetooth is enabled
Enable Bluetooth on the MC75:
•
Select the Bluetooth icon at the bottom right hand corner of your screen
•
Select ENABLE BLUETOOTH from the pop up menu — note the Bluetooth icon will change to show
Bluetooth is enabled
Enter Bluetooth Explorer:
10
•
Select the Bluetooth icon at the bottom right hand corner of the screen again
•
Select SHOW BTExplorer
Click Bluetooth icon
Figure 4: Enable Bluetooth
Activate the headset:
•
If the screen is in Wizard Mode, from the bottom menu click View and select Explorer Mode.
•
Select and HOLD the stylus down on the Motorola HS850 in the FAVORITES folder
•
Select CONNECT from the pop up menu — when successfully activated, you will hear a tone through
the headset and the item text will become bold
•
Press the MFB button on the headset — you will hear another tone that indicates the headset is now
active and ready to use
NOTE: If Bluetooth activation is successful you will hear the stylus taps through the headset (example:
when clicking on Start menu).
Starting from ‘Scratch’: Pairing and activating the Motorola HS850 Bluetooth headset
NOTE: If the Bluetooth headset is already operational, there is no need to pair the device again.
In the event the Motorola HS850 headset icon does not appear in the favorites folder of Bluetooth Explorer,
or if you want to experience the procedures associated with connecting a new headset, the instructions
below will walk you through the entire process.
11
Note that if the Motorola HS850 headset icon is present and you wish to experience the entire procedure,
you should delete the device before beginning the steps below. To do this, from the main Bluetooth
Explorer screen:
•
Make sure the Bluetooth headset is off
•
Select and hold the stylus on MOTOROLA HS850 in the TRUSTED DEVICES folder
•
Select DELETE from the pop up menu
Step 1...On the headset
With the headset boom in the closed position, press and hold the MFB button for about three seconds, until
the blue LED indicator light appears — continue holding the MFB button and open the microphone boom.
The blue LED indicator light remains on.
Step 2...On the MC75
Enable Bluetooth:
•
Select the Bluetooth icon at the bottom right hand corner of your screen
•
Select ENABLE BLUETOOTH from the pop up menu — note the Bluetooth icon will change to show
Bluetooth is enabled
Enter Bluetooth Explorer:
•
Select the Bluetooth icon at the bottom right hand corner of the screen again
•
Select SHOW BTExplorer
Pair the headset with the MC75:
12
8
•
Use the Wizard to quickly and easily connect to the headset.
•
Be sure the headset is in close proximity to the MC75 and that Step 1 above has been performed
•
Select MENU (bottom right hand corner of the BTExplorer main screen)
•
Select NEW CONNECTION
•
Select PAIR WITH REMOTE DEVICE from the drop down menu
•
Select NEXT at the bottom of the screen
•
The MC75 will automatically discover devices and device names, and present a screen with all devices
that are in the vicinity — the Motorola HS850 should appear with a headset icon
•
Select the MOTOROLA HS850 icon (the name will be highlighted in a blue bar)
•
Select NEXT at the bottom of the screen
•
Put the headset on
•
You will be prompted to enter a PIN code — enter ‘0000’ and select ‘OK’
•
The headset should emit an audible short tone, and the blue LED light will now blink to indicate
successful pairing.
•
Select FINISH — the headset is now successfully paired
Discovering services and adding to the favorites folder to simplify day-to-day connection
•
The Bluetooth Explorer screen should now be displayed. If the screen is in Wizard Mode, click View in
the bottom menu and select Explorer Mode. Select and hold the HS850 icon in the Trusted Device folder,
and select EXPLORE from the pop up menu to discover the services offered by the headset
•
Available services for the HS850 headset will now appear under the main Motorola HS850 icon:
Hands-free unit, Headset and Serial Command
•
Select and hold HEADSET until the pop up menu appears
•
Select CONNECT
•
Select Motorola HS850/HEADSET a second time
•
Select ADD TO FAVORITES from the pop up menu
•
The Favorites Property screen appears — select OK to place in your favorites for one-click
future connection
•
Press the MFB button on the Motorola HS850 headset, you will hear the activation tone — the headset
is now ready for use
WWAN connectivity: the AT&T voice and data wireless network*
The MC75 offers wide area wireless voice and data connectivity via 3.5 GSM HSDPA or 3G CDMA EVDO
Rev A. With WWAN connectivity, mobile workers are always connected to co-workers, clients and other
business associates via voice, as well as to business applications, all on a single rugged device. As a result,
customer service and employee response time is improved, and the business enjoys the real-time business
data and process automation required to reduce errors and costs, and increase profitability.
*SIM card not provided with demo unit.
13
Register on the AT&T network
To register the phone on the AT&T network:
•
Press the green phone key on the keypad, or select PHONE from the Start menu. The virtual phone
keypad will appear.
•
Select MENU at the bottom right of your screen.
•
Select OPTIONS from the pop-up menu.
•
Select the NETWORK tab at the bottom of the screen.
•
Select FIND NETWORK — the device will automatically register on the AT&T network, and you should
see “AT&T” in the “Current network” field
•
Select “OK” at the top right hand corner of your screen
To place a call:
•
Simply dial the desired number on the virtual keypad and select the TALK icon on the virtual keypad, or
press the green phone key on the MC75’s keypad.
•
While the call is active, you will notice several soft keys are available for call control features, such as
mute and speakerphone.
•
Tap END to stop dialing or end the call. (Or, press the red phone key on the MC75 keypad).
Icon indicates that the network is
active; bars under the icon indicate
strength of the connection.
Indicates the WWAN is off.
Figure 5: The WWAN active and inactive icons
14
To activate a Bluetooth headset, please see the previous WPAN BLUETOOTH section.
Turning the phone functionality on and off
•
Select the ‘Connectivity’ icon at the top of the screen;
select ‘Wireless Manager’.
•
The Wireless Manager window appears.
•
To toggle on or off the phone, tap the blue
Phone bar.
All the features in a mobile phone…and more
Note that the MC75 offers full mobile phone functionality,
including:
•
The ability to control ring and keypad behavior
•
The ability to secure access to phone service
•
Contacts database
•
Text messaging
•
Speed dial
•
Muting a call
•
Flexibility to select from headset, handset
or speakerphone modes
•
Conference calling (Three-way calling)
•
Swapping calls (call waiting)
•
Robust call history, including the ability to add
notes to each call
Figure 6: Create a conference call
Note: To access a note in the CALL HISTORY LOG,
press and hold the stylus down on the note icon you
wish to view until the pop-up menu appears. Select
VIEW NOTE
For detailed information on how to use these features,
please refer to the MC75 User Guide
Figure 7: Individual contact screen
15
AT&T data service
The MC75 AT&T data service enables real-time application processing for field workers, allowing information
to be pulled from and sent to critical business systems, in addition to real-time connectivity to the Internet
for web browsing and wireless email. Please note that there are no ‘live’ demos for testing at this time; see
off-line demos below for sample field service applications.
WLAN connectivity
The MC75 is equipped with an integrated IEEE 802.11a/b/g wireless LAN radio, enabling seamless
connectivity to virtually any wireless LAN in your office, home or hot spot (such as in an airport, hotel, or
cafe). With WLAN connectivity, companies can provide employees with cost-effective access to the Internet
and enterprise applications when in-building or in any other area with wireless LAN networking capabilities.
This icon indicates the WLAN is
active and connected; the bars
to the side of the card indicate
strength of connection.
Figure 8: WLAN status icons
16
This icon indicates the WLAN is
turned off.
This icon indicates the WLAN is
on, but no network is available.
To connect to a wireless LAN for Internet access:
•
Click on the WLAN ICON located at the bottom right corner of your screen
•
Select FIND WLANS from the pop up menu
•
Click and hold the stylus over the WLAN network name you wish to connect to
•
Select CONNECT from the pop up menu that appears
•
Follow the Wizard to complete the setup:
–
Profile Entry Screen: accept the default for name and ESSID
–
Operating Mode: select INFRASTRUCTURE
–
Country: select ALLOW ANY COUNTRY
–
Security Mode: Select the appropriate security mode (Legacy-PreWPA, WPA-Personal, WPA2Personal, WPA-Enterprise, WPA2-Enterprise)
–
Authentication: Select the appropriate authentication selection (None, EAP-TLS, EAP-FAST, PEAP,
LEAP, TTLS) from the drop down menu. NOTE — additional authentication-related screens will vary
depending upon the authentication type selected.
–
Encryption: Select the appropriate encryption selection (Open, 40-Bit WEP, 128-Bit WEP) from the
drop down menu. NOTE — additional encryption-related screens will vary depending upon the
encryption type selected.
–
IP Address: Select DHCP or Static (if Static, you will need to know the actual address)
–
Transmit Power: select AUTOMATIC
–
Battery Power: select FAST POWER SAVE
–
When the Wizard is completed, select OK at the top right hand corner of your screen
17
Demos: partner applications
When it comes to running productivity-enhancing business applications, the MC75 shines. The robust
bandwidth of 3G combines with the latest mobile computing platform to handle virtually any business
application. Motorola’s award-winning partner ecosystem offers a best-in-class, broad set of ready-to-go
and tested applications for the MC75, minimizing deployment time and costs. This ever-growing library of
proven business applications delivers real value right out of the box — enabling enterprises to realize instant
benefits with very little or no application development time and cost.
Three of these applications have been loaded onto your demo device to allow you to experience how the MC75
and its partner ecosystem can improve the productivity and efficiency of sales and services organizations:
•
ALK® CoPilot Live — real-time directions and location of nearly any type of business
•
Global Bay AccessPoint Mobile Data Collection — streamlined workflow for field service and other
mobile workforce applications
•
MApp Parking Enforcement Solution — wireless ticketing solution for field enforcement officers
•
20/20 Delivery® by Airversent — comprehensive mobile pickup and delivery solutions for fleet management
Mapping and navigation: ALK® CoPilot Live
ALK’s CoPilot Live puts turn-by-turn GPS navigation and route guidance into the hands of field service and
delivery personnel — giving them easy access to real-time traffic, the location of the nearest gas station,
the best route or detour to their destination, nearby restaurants and more. With CoPilot Live, mobile field
workers always have the information they need right at their fingertips to reach their destinations on time
and locate needed resources while on the road.
The following demo walks you through some basic
GPS mapping applications with the MC75.
From the START menu:
•
Select COPILOT (Note: if COPILOT is not found
in the START menu, select PROGRAMS and
then COPILOT).
When you initially enter COPILOT, the application will
automatically begin determining your current position.
Note this may take 10-15 seconds.
Figure 9: COPILOT menu
18
From the Menu, select DESTINATION:
From the next menu, select ADDRESS to find directions to a specific address.
Enter your destination address. You may either enter a street address and city, or a city. If you do not enter a
specific address, select CITY CENTER when prompted.
From the next menu, select ADDRESS to find directions to a specific address.
Enter your destination address. You may either enter a street address and city, or a city. If you do not enter a
specific address, select CITY CENTER when prompted.
Figure 10: Select address
Figure 11: Enter destination address
19
The MC75 will display a map of your set route, along with the mileage and estimated drive time. You can tap
the ROUTING key below to change any routing preferences — i.e. select whether you’re walking or in an
automobile, and whether you’d prefer the fastest route, the shortest or the most scenic.
To preview your trip in more detail, tap the PREVIEW key. Select ITINERARY to view turn instructions for
your trip, as shown below.
Figure 12: Route map
20
Figure 13: Itinerary details
When you are ready to begin driving, tap the
DRIVE key to begin turn-by-turn navigation.
Any Points of Interest (POI) on the route will
automatically be identified, including restaurants,
gas stations, hospitals, stores, auto mechanics
and more. Simply tap on a POI icon to see details
for that location.
In addition, during the trip you may tap the blue
arrow in the lower right corner for more options,
such as to see the next major road or check your
altitude and heading.
Figure 14: Route with POI icons
Figure 15: POI details
Figure 16: Additional options
21
Proof of Delivery: Global Bay AccessPoint Mobile Data Collection
Global Bay’s AccessPoint Mobile Data Collection improves the productivity and effectiveness of the
enterprise mobile workforce — streamlining workflows in asset tracking, maintenance, chain of custody,
field inspections, audits, retail applications and more. Global Bay’s end-to-end solutions and the MC75
move data from the field to the office quickly and accurately, to decrease paperwork and ensure that the
most up-to-date information is available and accessible enterprise wide. Sample Global Bay applications
loaded on your device include a wide range of field service applications from environmental inspections to
highway sign inspections, emergency response management, installation work orders, consumer product
surveys and more. For the purpose of the demo, we will walk through a sample Proof of Delivery for a
carpet delivery.
To access this demo:
From the START menu:
•
Select AP4
•
Enter Username and Password:
–
Username: [email protected]
–
Password: welcome
Note: To bring up the soft keypad, click on the
keyboard icon at the bottom center of the screen.
From the Global Bay Menu screen, use the vertical scroll
bar to scroll down to POD- Carpet. Click RUN APP.
On the Global Bay, Carpet Delivery/Returns screen,
click START.
At the bottom of the screen, click CREATE to start a
new returns report.
The tabs at top guide the driver through a delivery
procedure. Use the arrow keys to scroll through the
various tabs.
22
Figure 17: Global Bay Field Service menu
For Gen. Info:
•
The driver can use the MC75’s integrated bar code
scanner to scan the product’s bar code. You’ll notice
the bar code has been activated; press the yellow
button on the front keypad or left/right side.
•
Category: Select Carpet
•
Product: Select Loop
Gen. Info B:
•
Enter the customer contact information
•
The associate can now use the MC75’s 2 Megapixel
digital camera to take a photo of the carpet. This
could either be used for Proof of Delivery, or to
document damage if the delivery is refused.
•
Click START CAMERA
•
You’ll notice the screen now displays the camera’s
viewfinder. Angle the MC75 accordingly, and press
the yellow key on the front of the keypad or on
either side to take the picture.
Figure 19: General Info B screen
Figure 18: General Info screen
Figure 20: Photo capture screen screen
23
Returns:
•
If the customer does not accept the delivery, the driver can use this screen to document the reason:
damage, didn’t match decor, not up to standards, too expensive.
GIS:
In this screen, the driver can view or edit latitude and longitude information.
Signoff:
•
Upon completion of the delivery, the driver can electronically capture the customer’s signature for
instant processing.
•
Press SAVE to save the delivery report.
When you have finished, press EXIT. And then press LOGOFF and EXIT to leave the Global Bay
Mobile applications.
Figure 21: Returns screen
24
Figure 22: Customer signoff screen
Parking enforcement: MApp Parking Enforcement Solution
The MApp Parking Enforcement Solution leverages the MC75’s wireless connectivity, bar code
scanning, image capture and mobile printing to put a robust wireless ticketing solution in the hands of
field enforcement agents. User-friendly menus guide parking officers through ticket entry and review,
significantly improving efficiency, accuracy and consistency throughout the citation issuance process.
MApp’s ticketing applications are ideal for on-street, off-street and metered parking for universities,
corporations and government municipalities. The following demo walks you through the steps a parking
officer will take to issue and process a citation right in the field.
From the START menu:
•
Select Enforcement
•
Enter Username and Password:
–
Username: SUPER
–
Password: SUPER123
At the SETUP screen:
•
Choose your screen type (you may keep at the
default: SMALL)
•
Leave NONE for the PRINTER (for the purpose
of this demo)
•
Click SAVE
The LOGIN INFORMATION screen now appears;
click NEXT to begin the ticketing process.
At the FIELD ACTIVITY screen, select TICKET
WRITING and click NEXT.
Figure 23: Login Information Screen
25
At the TICKET WRITING screen, click ADD TICKET at the bottom right of the screen.
The MC75 now prompts the officer through the citation issuance process.
In the first screen, the officer can enter the license plate information. The MC75’s bar code scanner is
activated in this screen and the officer can press the yellow button (either on the front keypad, or left or
right sides) to scan the 2D bar code on the vehicle’s registration sticker. When successfully scanned, the
MC75 beeps and the License Plate, Country, State, Plate Type and Expiration Date fields should be filled in.
Figure 24: Add Ticket
26
Figure 25: Enter license plate information
Press NEXT to bring up the Vehicle screen. In this screen, the MC75 prompts the officer to enter vehicle
details like VIN, make and color.
Press NEXT to bring up the Violation screen. The officer can enter the violation type and time.
Continue to Press NEXT to move through the various screens where officers can enter further details about
the citation. At the final screen, the officer can select PRINT to print the citation to a mobile printer.
Figure 26: Enter vehicle information
Figure 27: Enter violation information
To exit the application:
•
After selecting PRINT to print the ticket, click EXIT to return to the FIELD ACTIVITY MENU
•
Select LOGOFF from the menu choices and click NEXT
•
Click LOGOFF
•
From the LOGIN menu, tap ACTION on the lower left corner and select EXIT.
27
Pickup and delivery application demo: Airversant 20/20 Delivery
Integrating bar code scanning, electronic signature capture, payment collections and wireless connectivity, the
MC75 automates workflow management for pickup, delivery and service fleets. The device’s robust data
capture capabilities improve data integrity and driver productivity, while the real-time connection between
drivers in the field and company depot systems help to decrease paperwork and shorten billing cycles.
The following demo walks you through a sample delivery route.
From the START menu:
•
Select Programs
•
Select 2020 Delivery
•
Enter Username and Password:
–
Username: username1
–
Password: password
Note: Pull up the virtual keypad by tapping the keyboard
icon in the lower right corner.
First, you must select a ROUTE for the day. From the
pull-down menu, select ROUTE-01 and hit ADD.
Click OK.
Press SYNC. This synchronizes the MC75’s route plan
with the back-office system, ensuring that route plans
and scheduled stops are up to date.
Figure 28: Reconcile items
After the MC75 completes synchronizing, the next screen displays all the contents loaded on the truck,
according to the company’s system. By confirming that each item number is loaded on the truck, the MC75
can automatically flag missing content before the driver pulls off the loading dock.
28
To reconcile items, simply highlight the item and click ACCEPT. The INFO key presents further details on the
shipment. When you have finished reconciling items, press OK.
The prompt will ask if you are finished reconciling items. Click YES.
And for the purpose of the demo, select NOT FOUND ON TRUCK; and click OK.
Figure 29: Finish reconciling
Figure 30: Close items — not on truck
29
You might see an alert that you have new messages; if so- click YES to view messages. This allows
dispatchers to send urgent messages to drivers, such as a cancelled stop or a changed pick-up time.
After checking the messages, click DONE to go to the Main Menu.
Figure 31: New message alert
Figure 32: View new messages
Figure 33: Main Menu
30
Before a driver leaves the center, he or she must confirm
they completed the safety inspection. For this reason,
select SAFETY INSPECTION.
Click YES, to confirm that the pre-trip inspection report
has been completed.
Next, click LEAVE CENTER to begin the day’s route.
Enter the starting odometer reading, i.e. 300
Press OK to set the leave-center time. This provides an
electronic timestamp for tracking drive time and driver
shifts.
Back at the Main Menu, select PERFORM STOPS.
Figure 34: Enter starting odometer reading
You might receive a message that you have new traffic alerts; if so, click VIEW to view the alert.
Check the Alerts, and click DONE to return to your first stop assignment.
Figure 35: Traffic alerts
Figure 36: View traffic alerts
31
The first assignment is shown — i.e. a delivery at Alison Johnson Associates.
Click BEGIN at the bottom to start the customer delivery.
Enter the odometer reading at the first stop, i.e. 310. And click OK.
The next screen shows the number of packages to be delivered at the first stop. Highlight each one and
select DELIVER; or select DELIVER ALL.
When you have finished, click DONE.
Figure 37: First stop
32
Figure 38: Deliver items
Sign in the signature box and Click OK. In an actual pick-up/delivery, the driver would capture the customer’s
signature for real-time processing.
The next screen displays the customer’s contact information for the driver. Click OK.
Figure 39: Customer signature
Figure 40: Customer name
33
The next screen displays the second stop in the route
plan. For the purpose of this demo, select MENU and
then RETURN TO CENTER in order to end the day.
Since you are requesting to return to center prior
to completing all scheduled stops, you will receive
a message confirming that you wish to close the
remaining stops still scheduled for the day’s route
assignment. For the purpose of this demo, select ALL.
Choose a reason why these stops were closed — i.e.
Illness or Order cancelled by wireless message.
Click ‘YES’ when the confirmation message appears.
Figure 41: Close remaining stops
Figure 42: Select reason for closing stops
34
Figure 43: Return to center
Next the driver is prompted to keep the next screen up until he or she arrives back at the center.
Select ARRIVE CENTER.
Click ‘YES’ when the confirmation message appears.
The next screen provides a summary of the day’s stops. Click OK to confirm.
Next, enter the check-in odometer reading, i.e. 325.
At the RECEIVE ITEMS, click OK. This screen displays a summary of any items picked up during the route.
Next, the driver must sign to confirm the day’s activities. Sign and click OK.
Lastly, synchronize your data with the system. Select SYNC. And then LOGOUT.
Figure 44: Review stops
Figure 45: Driver signature
35
Product Facts
Configurations
The MC75 is offered in a variety of configurations to meet specific application needs and networks:
•
Network options: WWAN/WLAN/WPAN or WWAN/WPAN
•
WWAN options: 3.5G GSM HSDPA or 3G CDMA EVDO Rev A
•
Data capture options: 1D laser scanner, 2D imager, 1D laser scanner and high resolution camera, 2D
imager and high resolution camera
•
Battery options: Standard or extended capacity battery
•
Keyboard options: 26-key numeric, 44-key QWERTY, 44-key AZERTY, 44-key QWERTZ
•
Storage option: microSD card slot
Pricing
Depending upon the options selected, the list price for the various MC75 configurations ranges
from $2,635 to $3,035.
Accessories
A full range of accessories is available for the MC75 to enable easy customization for a wide variety of
applications and industries, including:
36
•
Cradles: single slot serial/USB, four-slot Ethernet and in-vehicle
•
Cables: serial and USB charging cables, printer cables, vehicle charging cables, power/charging cables
•
Battery chargers
•
Snap-on magnetic stripe reader (MSR) for processing of credit, debit and identification cards
•
Modem dongle
•
Soft and rigid cases
Availability
The MC75 is available now and sold through Motorola’s distribution channel.
Markets
The MC75 is designed to meet the needs of a wide variety of markets and users, including:
•
Field force automation: mobile field sales and service applications such as asset management, inspection
and repair, maintenance, signature capture and more
•
Transportation and logistics: fleet management, asset management, pickup and delivery, signature
capture, verification and tracking, stock keeping and more
•
Government: eCitation/parking, first response accountability, asset management, inspections and
maintenance, fleet management, security screening and more
37
motorola.com
Part number BRO-MC75REVGUIDE. Printed in USA 02/09. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service
names are the property of their respective owners. ©2009 Motorola, Inc. All rights reserved. For system, product or services availability and specific information within your
country, please contact your local Motorola office or Business Partner. Specifications are subject to change without notice.
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