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ICE 5500 Plus
The simplest POS solution available.
Whether you’re looking for a reliable payment terminal,
innovative, value-add technology, or a complete
electronic transaction management system, Hypercom
can deliver. Our product portfolio ranges from basic
credit authorization to full transaction transport and
more. Hypercom is more than a one-stop shop for
payment terminals, it’s a provider of complete, end-toend transaction solutions that expand the possibilities
at the POS in ways that translate to greater profits.
The Challenge
Today’s merchants need more than just another
terminal. To stay competitive, they need a terminal that
brings new value-added services to the point-of-sale
(POS). Processing credit, PIN-secured and signature
debit and gift cards, plus checks is just the beginning
of what merchants expect from a terminal — especially
in light of today’s global economy as they strive to
provide enhanced services to a diverse customer base.
The Solution
The Hypercom ICE family of products expands the
capabilities of the typical POS device to improve
efficiencies. The large, backlit, graphics-capable touch
screen enables merchants to take advantage of the
benefits and cost savings of electronic receipt and
signature capture as well as full graphic marketing on
the POS screen without expensive upgrades.
The ICE 5500Plus design allows either the merchant
or customer to initiate the transaction and has an
extensive, proven software library to make the device
a simple, full-featured and reliable POS solution with a
low cost of ownership
• Menu-driven interface facilitates all daily functions for
easy operation and reduced training times
• SureLoad thermal printer design alerts cashiers to
low paper conditions and allows paper to be simply
dropped into place, which eliminates paper jams and
keeps terminals functional
• Full-featured, secure terminal management system
including local or web-based options
• Industry-leading software includes the functionality
to introduce value-added opportunities to the
merchant in an integrated solution
• Internal PIN pad option meets global security
standards to efficiently process PIN transactions
without the need to use a peripheral device, which
helps preserve counter space.
• Advanced parallel processing architecture ensures
quick transactions which decreases communication
• Download remotely in a fraction of the time it takes
to load other terminals with the standard 9600bps
Hypercom FastPOS modem. For deployment, use the
terminal “cloning” feature with a fast-load cable to
download terminals even faster
• Graphics-capable thermal printer prints receipts in
half the time of previous generation printers, which
allows merchants to print logos and coupons directly
at the POS.
Hypercom ICE 5500 Plus
Industries Served
Quick Service Restaurants
MOTO (Mail order/Telephone Order)
Travel & Entertainment (Lodging)
Gas Stations
Help Your Business
• Accept virtually all payment options including
debit, gift, and credit cards
• Control costs with a combination terminal and printer
• Speed up transactions with IP connectivity
• Save space and cost
Help Your Customers
• Make faster transactions with a quick printer that
speeds through text, bar codes and graphics shorten
customer wait times
• Improve their fraud protection through truncated
receipts and other features
• Settle with their preferred payment type
• PED-approved device is fully compatible with global
security and communications standards such as EMV
• For challenging installations that have limited phone
lines to spare, the integrated RS-485 capability
enables multiple units to utilize one phone line
through the addition of a Hypercom dial concentrator
• Connect devices such as check imagers, PIN pads and
check readers using the additional peripheral port to
provide more payment choices
• Large, graphic touch screen supports electronic
signature and receipt capture as well as on-screen
logos and advertising to expand merchant capabilities
at the POS, making the device a complete,
cost-effective, all-in-one solution.
• Elastomeric: 12 keys, water splash–resistant
• Reliability: 500,000 keystrokes (calculated)
• LCD: 160 x 80 pixels
• Backlight: 50,00 hour (calculated)
Card Reader
• Magnetic strip: Tracks 1,2,3; 1,2 or 2,3 (standard);
JIS tracks (optional); reliability, 400,000 (calculated)
• Chip card: EMV certified; ISO 7816;
non–captive; three SAMs
• Contactless payment: Integrated (optional)
compliant with MIFARE standards
• Modem: Hypercom FastPOS 9600bps,
2400/1200/300bps – V.29, V.22bis, V.22, V.21,
synchronous (SDLC) and asynchronoous, LAN*
• PIN pad port: 4–wire, RS–485
• Peripheral: RS–232
• Thermal: 576 dots per line
• Paper roll: 58mm x 50mm; 80mm diameter*
• Reliability: 70,000 impressions (calculated)
• RAM: 1 MB (1.5 MB optional)
• RAM backup: 5–year battery
AC: 85–250 V AC, 50/60Hz
• Physical: intrusion detection and secure CPU
• DES: Visa PED approved; PIN–ANSI X9.8,
MAC-ANSI X9.9 Part 1–ANSI X9.8
• Key management: DUKPT or 12 master/session keys
• Temperature: 0 – 45ºC / 32 – 115ºF
• Humidity: Max 85%, non–condensing
• ESD: 12,000 volts
• 100,000 hours (MTBF calculated)
Key Features
Large, graphical touch screen display
All–in–one signature and receipt capture solution
Customer–facing PIN entry capabilities
2" and 3" graphics–capable SureLoad™ printer
Small footprint
Supports a wide range of peripherals
Supports RS–485 LAN
EMV Type approved
For more information, contact your
Blackstone Merchant Services Sales Rep.
or visit
*Optional Feature
DC: 24 V, 1 A
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