APC Back-UPS Pro
®
1000/1050/1100/1400
User’s Manual
990-2012F Revision 7 12/03
Installation and Initial Start-Up
To obtain warranty coverage, please fill out and return the warranty registration card now.
Inspection
Inspect the UPS upon receipt. Notify the carrier and dealer if there is damage. The packaging is recyclable; save it for reuse or dispose of it properly.
Placement
Install the UPS in a protected area that is free of excessive dust and has adequate air flow. Do not operate the UPS where the temperature and humidity is outside the specified limits.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the warranty.
Connect to Utility
Check the Site Wiring Fault Indicator
Location: Top right corner of UPS back panel.
Caution: If the site wiring fault indicator lights, get a qualified electrician to correct the building wiring.
Connect the Loads
Plug the loads into the output connectors on the rear of the UPS. To use the UPS as a master
“On/Off” switch, make sure that all of the loads are switched “On”.
Connect Telephone / Network Surge
Suppression (Optional)
Connect a single line telephone or a 10Base-T/
100Base-Tx network cable into the RJ-45/RJ-11 telephone/network surge protection “IN” jack on the back of the UPS. Connect from the “OUT” jack with telephone cable (supplied) or network cabling (not supplied) to a fax modem or network port.
Connect Computer Interface
Port (Optional, BP1050/1100)
PowerChute® plus power management software is included with this UPS. Connect the supplied interface cable to the 9-pin computer interface port on the back panel of the UPS. Connect to the computer. See software documentation for installation instructions.
Charge the battery
The UPS charges its battery whenever it is connected to utility power. The battery will charge fully during the first 4 hours of normal operation. Do not expect full runtime during this initial charge period.
Caution: Do not connect a laser printer to the Battery Backup Outlets.
Battery Backup Outlets: These UPS outlets provide battery power and surge protection to equipment when utility voltage is outside acceptable limits. Data sensitive equipment such as a computer, monitor, or external drive are connected to these outlets.
Operating Instructions
Switch “On” — Switch “Off”
With the UPS plugged in, press and release the On/Off/Test button to supply power to the loads.
The UPS loads are immediately powered while the UPS performs a self-test. Press and release the button again to turn “Off” power to the loads.
It may be convenient to use the UPS as a master “On/Off” switch for the protected equipment.
The on-line LED illuminates when the
UPS is supplying utility power to the battery backup loads.
Self-test
The UPS performs a self-test automatically when turned “On”, and every two weeks thereafter (by default). Automatic self-test eliminates the need for periodic manual self-tests.
During the self-test, the UPS briefly operates the loads on-battery. If the UPS passes the self-test, it returns to on-line operation.
If the UPS fails the self-test it immediately returns to on-line operation and lights the replace battery LED.
The loads are not affected by a failed test.
Recharge the battery overnight and perform the self-test again. If the replace battery LED is still
"On”, replace the battery using the Replacing
the Battery procedure.
On-Battery
During on-battery operation, the onbattery LED illuminates and the UPS sounds an audible alarm consisting of 4 beeps every 30 seconds. The alarm stops when the UPS returns to on-line operation.
Low Battery
When the UPS is operating on-battery and the energy reserve of the battery runs low, the UPS beeps continuously until the UPS shuts down from battery exhaustion or returns to on-line operation.
Overload
When loads exceed the UPS capacity, the overload LED illuminates and the
UPS emits a sustained tone. The alarm remains “On” until the overload is removed.
Disconnect nonessential load equipment from the battery backup outlets, to eliminate the overload.
If the overload is severe, the input circuit breaker may trip (the resettable center plunger of the circuit breaker pops out), as well. Disconnect nonessential load equipment from the UPS to eliminate the overload and press the plunger back in to restart the UPS.
If there is AC power and the circuit breaker does not trip during overload, the loads are still powered. If the circuit breaker trips or the UPS attempts to transfer to battery, the loads’ power will be shut “Off”. Turn the UPS “Off” then back
“On” to power the loads.
Storage
Storage conditions
Store the UPS covered and upright in a cool, dry location, with its battery fully charged. Before storing, charge the UPS for at least 4 hours.
Replace Battery
If the battery fails a self-test, the UPS emits short beeps for one minute and the replace battery LED illuminates.
The UPS repeats the alarm every five hours.
Perform the self-test procedure to confirm replace battery conditions. The alarm stops when the battery passes the self-test.
Shutdown Mode
If there is no power, the host connected to the computer interface port can command the UPS to shut down. This is normally done to preserve battery capacity after a controlled shutdown of the protected system. In shutdown mode the
UPS stops supplying power to the load. The online and overload LED indicators flash alternately or, if the UPS has shutdown due to a low battery, the UPS will beep once every 4 seconds for approximately 16 seconds. When line power is restored, the UPS will return to on-line operation.
Cold Start
Note: Cold start is not a normal operating
condition.
When the UPS is “Off” and there is no utility power, it is possible to cold start the UPS to power the loads from the UPS battery.
•
Press and hold the On/Off/Test button until the UPS begins beeping.
• Release the On/Off/Test button during the beeping to start the UPS.
APC, Back-UPS Pro, and PowerChute are registered trademarks of American Power Conversion Corp. All other trademarks are the property of their respective owner.
Copyright © 2003
Extended storage
At -15 to +30
°
C (+5 to +86
°
F), charge the UPS battery every 6 months
At +30 to +45 ° C (+86 to +113 ° F), charge the UPS battery every 3 months.
Replacing the Battery
This UPS has an easy to replace hot-swappable battery. Battery replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS and loads on for the following procedure. See your dealer or call the number in this manual for information on replacement battery kits.
Note: Once the battery is disconnected, the loads are not protected from power outages.
1. Grasp the top of the front cover and tilt it out and down.
1000-1100 VA
2. Unhook the bottom of the cover from the chassis and lift it upward to expose the battery door. Be careful not to strain the ribbon cable. Do not touch the exposed printed circuit board.
3. Fold the front cover on top of the UPS as shown.
4. Use a flat-blade screwdriver or a coin to remove the two battery door screws and open the door.
5. Grasp the tab and gently pull the battery out of the UPS.
6. Disconnect the battery leads.
•
For the 1000/1050/1100 VA models, loosen the connectors by gently wiggling them while pulling straight back from the battery connector.
•
For the 1400 VA model, pull the two gray couplers apart to disconnect the battery.
7. Connect the battery leads to the new battery.
1400 VA
Note: Small sparks at the battery connectors are normal during connection.
•
For the 1000/1050/1100 VA models, connect the red wire to the positive (+) terminal and the black wire to the negative (–) terminal.
•
For the 1400 VA model, connect the gray battery coupler to the
UPS coupler.
8. Slide the battery into the UPS.
9. Close the battery door, replace the battery compartment screws, and replace the front cover.
10. Dispose of the old battery properly at an appropriate recycling facility or return it to the supplier in the packing material for the new battery. See the new battery instructions for more information.
Warranty
Customers may return their defective unit to APC for replacement or repair during the standard
2-year warranty period. APC's standard procedure will be to replace the original unit with a factory-reconditioned unit. Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with APC
Customer Service. APC will ship the replacement unit once the defective one has been received by the repair department. The customer pays for the shipping to APC, APC covers ground freight transportation costs back to the customer.
Service
If the UPS requires service, please do not return it to the dealer!
Follow these steps:
1. Use the Troubleshooting section of the Quick Reference Guide to eliminate common problems.
2. Verify that no circuit breakers are tripped. A tripped circuit breaker is the most common
UPS problem!
3. If the problem persists, call customer service or visit the APC Internet Website
(www.apc.com).
•
Note the model number of the UPS, the serial number, and the date purchased. A technician will ask you to describe the problem and try to solve it over the phone, if possible. If this is not possible the technician will issue a Return Merchandise
Authorization Number (RMA#).
•
If the UPS is under warranty, repairs are free. If not, there is a repair charge.
4. Pack the UPS in its original packaging. If the original packing is not available, ask customer service about obtaining a new set.
• Pack the UPS properly to avoid damage in transit. Never use Styrofoam™ beads for packaging. Damage sustained in transit is not covered under warranty.
•
Include a letter with your name, RMA#, address, copy of the sales receipt, description of the trouble, your daytime phone number, and a check (if necessary).
•
Mark the RMA# on the outside of the package.
5. Return the UPS by insured, prepaid carrier to the address given to you by Customer
Service.
APC Contact Information
USA/Canada …………..
Mexico …………………..
Brazil …………………….
Worldwide ………………
Internet ………………….
Technical Support …….
1-800-800-4272
292-0253 / 292-0255
0800-12-72-21
1-401-789-5735
http://www.apc.com http://www.apc.com/support
Troubleshooting
UPS will not turn “On”.
UPS will not turn “On” or
“Off”.
UPS operates on-battery even though normal line voltage is thought to exist.
UPS beeps occasionally.
UPS does not provide expected back up time.
On-line and overload indicators are flashing alternately.
All indicators are flashing.
The UPS operates normally, but the site wiring fault indicator is lit.
On-line and on-battery indicators only are flashing
All indicators are “Off” and the UPS is not operating.
The replace battery light is illuminated.
The overload light is illuminated or flashing
On/Off/Test button not pushed.
UPS input circuit breaker tripped.
Computer interface problem. Disconnect the computer interface. If the UPS now works normally, check the interface cable and the attached computer.
UPS input circuit breaker tripped.
Normal UPS operation.
Reduce the load on the
UPS by unplugging equipment and reset the circuit breaker by pushing the plunger back in.
None. The UPS is protecting the load.
The UPS battery is weak due to recent outage or is near the end of its service life.
Press the On/Off/Test button to power the UPS and the loads.
Reduce the load on the
UPS by unplugging equipment and reset the circuit breaker by pressing the plunger back in.
The UPS was shutdown by
PowerChute
®
plus software.
Internal UPS fault.
Building wiring error such as missing ground or hot to neutral wire reversal.
Internal UPS fault.
Charge the battery. The
UPS batteries require recharging after an extended outage. Batteries age faster when put into service often and when operated at elevated temperatures. If the battery is near the end of its service life, consider replacing the battery even if the replace battery indicator is not yet lit.
None. The UPS will restart automatically when utility power returns.
Do not attempt to use the
UPS. Turn the UPS “Off” and have it serviced immediately.
Have a qualified electrician correct the building wiring.
The UPS is shutdown and the battery is discharged from an extended power outage.
Weak batteries.
Do not attempt to use the
UPS. Turn the UPS “Off” and have it serviced immediately.
None. The UPS will return to normal operation when the power is restored and the battery has a sufficient charge.
Allow the batteries to recharge for at least 4 hours. If the problem persists after recharging, replace the batteries.
Replacement batteries not connected properly.
The UPS is overloaded.
Confirm the battery connections.
Reduce the load on the
UPS by unplugging equipment.
Specifications
Acceptable input voltage
Input voltage (on-line operation)
Output voltage
Input Over Current Protection
Frequency limits (on-line operation)
Transfer time
Maximum load
On-battery output voltage
On-battery frequency
On-battery waveshape
Output Over Current Protection
Battery type
Typical battery life
Typical recharge time
Operating temperature
Storage temperature
Operating / storage relative humidity
Operating elevation
Storage elevation
Audible noise at 1 m (3 ft)
Size (H x W x D)
Weight - net (shipping)
1000 VA 1050 VA
1100 VA
0 - 160 VAC
94-148 VAC
106-127 VAC
1400 VA
Resettable circuit breaker
47 - 63 Hz (auto-sensing)
4 ms typical, blackout response time
1000 VA
670 W
1050 VA
670 W
1100 VA
670 W
1400 VA
950 W
115 VAC
50 or 60 Hz, ±0.1 Hz; unless synchronized to utility during brownout
Stepped sine-wave
Over-current and short-circuit protected, latching shutdown on overload
Spill proof, maintenance free, sealed lead-acid
3 to 6 years, depending on number of discharge cycles and ambient temperature
2 to 5 hours from total discharge
0 to +40 ° C (+32 to +104 ° F)
-15 to +45
°
C (+5 to +113
°
F)
0 to 95%, non-condensing
0 to +3,000 m (0 to +10,000 ft)
0 to +15,000 m (0 to +50,000 ft)
<45 dBA
21.6 x 17.0 x 43.9 cm
(8.5 x 6.7 x 17.3 in.)
19.3 (21.1) kg
42.5 (46.5) lb.
19.3 (21.2) kg
42.5 (46.8) lb.
24.1 (25.9) kg
53.0 (57.0) lb.
UL 1778, UL 497A, CSA 107.1, FCC part 15 Listing, Certifications and Unlisted
Components
EMI certification
Electromagnetic immunity
FCC/DOC Class B certified
IEC 801-4 level IV, 801-5 level III
