FasCard,,, Alliance Galaxy 600, Alliance Quantum Gold, Alliance Quantum Silver, Compass, Continental E-M, Alliance MDC Horizon, Alliance MDC, Alliance Quantum Gold, Alliance MDC, Alliance MDC, Alliance Quantum Gold, MDB Level 1 User's guide
Below you will find brief information for FasCard, FasCard reader, Satellite Access Point, Alliance Galaxy 600, Alliance MDC Horizon, Alliance MDC, Alliance Quantum Gold Horizon, Alliance Quantum Gold, Alliance Quantum Silver, Compass, Continental E-M. This document describes the FasCard system, including setup, configuration, and operational use. It helps you learn about the different parts of the system, set up user accounts and configure equipment. You will also find information about troubleshooting common issues and using the FasCard readers.
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1.1.1
1.1.2
1.1.3
1.1.4
1.1.5
1.1.6
1.1.7
1.1.8
1.1.9
1.3.1
1.3.2
1.3.3
1.3.3.10
1.3.3.11
1.3.3.12
1.3.3.13
FasCard User's Guide
FasCard Users Guide
FasCard Administration Site
FasCard Configuration Procedure
FasCard System Installation Procedure
Additional Resources
Download
To download the FasCard User documentation as a PDF Click Here.
About
The
FasCard User Guide
provides an overview of the of FasCard system including setup, configuration, and operational use. For information regarding how to install FasCard readers onto specific equipment models see the installation section. For more assistance with FasCard, email us or contact our technical support team. The information in this guide refers to FasCard version 1.04 released on November
6th 2012
FasCard Administration Site
FasCard Wireless Card Readers
Installation
Maintenance (Soon)
Troubleshooting (Soon)
FasCard Satellite Server
Installation
Trouble Shooting
FasCard Administration Site
Overview
The FasCard administration site is an online portal to allow store owners, route operators, technicians, and management personnel. The users experience of the administration site varies based on the users access permissions, this guide is written for the 'owner' of the FasCard system and assumes that user has Customer
Admin
privileges. For additional information regarding the various user privilege options see the User Accounts section of the guide.
Sign In
Every user type of the FasCard administration site is required to have a unique email address and password. For new system deployments the system owner is provided with a Customer Admin user account which permits user with full access to site as well as the ability to configure other user types.
To Sign In
1. Browse to http://admin.fascard.com
2. Enter Email address and Password into sign in form.
3. Click 'Login'.
4. If user has valid credentials user will be signed into FasCard administration site.
My Settings
Overview
The My Settings page give user the ability to view their FasCard account settings as well as make some changes to their personal information.
Screen Shot
Description
Account Info
Username - The username used to log into the active account
User Type - The user type indicates the user type of the active user on the FasCard admin site
User Privileges - This field indicates the privileges that have been assigned to the active user.
Location Groups - This field indicates the groups for witch the active user has access to
Card Number - The card number that has been assigned to the active active user
Current Balance - The account balance the active user has assigned to them
Personal Details
All of the fields in this section can be edited by the active user...
Email Address - The email address associated with the active user, changing this field also changes the users Username
Your Name - This field indicates the full name of the active user
Your Title - This field indicates the title of the active user
Phone Number - This field indicates the phone number of the active user
Change Your Password
This section allows the current user to change their password. For security reasons passwords must be a minimum of 8 characters that must include at least one upper case letter, one lower case letter, and one number.
Current Password - User enters their current password
Enter New Password - User enters in desired new password
Confirm New Password - User re-enters in new password
Functionality
Edit Personal Details
1. Enter any of the details to be changed into the appropriate fields: a. Email Address b. Your Name c. Your Title d. Phone Number
2. Click Update My Account
Change Your Password
1. Enter current password
2. Enter new desired password
3. Re-enter new desired password
4. Click Change my Password
Server Management
Overview
The Server Management page is only accessible by users with
Customer Admin
privileges. This page allows users to set general global settings that affect all locations, groups, and users for the system.
Screen Shot
Description
System Options
CCI Support - Enabling this check box grants CCI technical support with access to system, without this option enabled access is restricted to only the users for which Customer Admin users have configured in the
User Accounts page
Maximum # satellites - This indicates how many satellites the active account has licensed with CCI, additional satellites can be added by contacting CCI Sales department or a local CCI distributor
Maximum # machines - This indicates how many card readers the active account has licensed with CCI, additional card readers can be added by contacting CCI sales department of a local CCI distributor
Credit Cards
Service Type - This drop down option allows user to select which gateway service the system is using.
Auth Amount - The Preauthorization amount that will be used for the authorization hold process. See Author ization hold for more information on this practice.
Idle Time Minutes - The amount of time in which the system will wait before it clears or settles the actual transaction amount for an individual credit card.
Time Zone - The time zone in which the credit card transactions will be recorded under
Settlement Time - The time each day that designates the end of the business day and the start of the next, this should be set to match the time that Authorize.net is configuration to end the date. Typically this is configured by CCI support, only change this field under supervision of CCI support. If this time stamp does
not match the settlement time in Authorize.net reporting may be difficult to reconcile.
Save - Clicking this option saves any changes made to the page.
Customer Admins
This section of the page lists the name and email address of all of the customer admin users that are configured for the system. These users have full access to system and as such this list should be watched closely to prevent undesired changes to the system.
Location Groups
Overview
The Location Groups page is only accessible by users with
Customer Admin
privileges or with
Location Setup
priv ileges. This page allows users to group locations in order to make it easier to manage pricing, features, and other options. All locations must be a member of a group. There are no limits to the number of groups that can be created or the number of locations within a select group, but a location may only be a member of one group at a time. All systems come pre configured with a Default Group, if left alone all new locations will be default added to this location group. The default group name can be changed at any time.
Screen Shot
Description
Group Listing
An alphabetical list of all of the groups configured for the system, a search box is provided to allow user to easily search for specific group if there are many. Clicking anywhere on the row of a highlighted group will select that group and show the group details. The
Reset
button will clear any search criteria from the search box and display all groups. The
Add New
button clears all of the fields in the Group Details section and allows user to configure a new group.
Group Details
After selecting a desired group from the Group Listing, users can edit the details for the selected group.
Group Name - The given name of a specific group.
Svc Contact - The drop down box contains a list of users for the system, selecting a user from this list identifies this user as the Service Contact for the selected group. Future Functionality
Cust Contact - The drop down box contains a list of users for the system, selecting a user from this list identifies this user as the Customer Contact for the selected group. Future Functionality
Primary Contact - The drop down box contains a list of users for the system, selecting a user from this list identifies this user as the Primary Contact for the selected group. Future Functionality
Save - Click this button saves the information listed in the above fields to the selected group.
Delete - Clicking this button deletes the selected group.
Cancel - Removes any changes to the above fields that have been made, only if the save button has not been pressed.
Locations assigned to this group
This section lists all of the locations that have been assigned to the selected group, clicking on one of the locations will load the location details for the specified location.
Functionality
Add a Location Group
1. Click Add New
2. Enter a Group Name
3. Optionally enter a. Svc Contact b. Cust Contact c. Primary Contact
4. Click Save
Edit a Location Group
1. Select the location from the location list.
a. Use the search field to help narrow the search results if needed.
2. Make edits
3. Click Save
Delete a Location Group
1. Select the location from the location list.
a. User the search field to help narrow the search results if needed.
2. Click Delete
3. Click
OK
to the Dialog "Are you sure you want to delete this location group"
Location Setup
Overview
The Location Setup page is only accessible by users with
Customer Admin
privileges or with
Location Setup
privil eges. This page allows users to configure new locations as well as edit existing locations. All locations must be a member of a group. The Location Setup page also allows users to add, edit and delete SAP's ( Satellite Access
Point )
Screen Shot
Description
Location Listing
An alphabetical list of all of the locations configured for the system, a search box is provided to allow user to easily search for specific location if there are many. Clicking anywhere on the row of a highlighted location will select that location and show the location details. The
Reset
button will clear any search criteria from the search box and display all locations. The
Add New
button clears all of the fields in the Location Details section and allows user to configure a new location.
Location Details
After selecting a desired location from the Location Listing, users can edit the details for the selected location.
Name - The given name of a specific location.
Address - The address for the specified location.
Phone - The phone number for the specified location.
Building ID - Used to help better identify/describe a location, useful for apartment complexes where one address may have many locations.
Room ID - Used to help better identify/describe a location, useful for apartment complexes where one address may have many locations.
Time Zone - The active time zone at the location, used to properly display date related data on reports.
Location Group - Drop down menu will all configured groups, all locations must be a member of a group.
Enabled - If check box is not checked, transactions will not be processed for this location.
Save - Clicking this button saves the information in the fields above
Delete Location - Clicking this location will delete the highlighted location.
Satellite Access Points
This section lists the configured SAP's for the selected location. A location may have many satellites configured, each may have a unique name but all must have a unique MAC Address. See
for more information.
Functionality
Adding a Location
1. Click Add New
2. Enter the details a. Name b. Address c. Phone d. Building ID e. Room ID f. Time Zone
3. Select a Location Group from the menu. a. See Add a Location Group if group does not exist
4. Click Save
Delete a Location
1. Choose a location from the Location List a. Use the search option to help find the desired location if needed
2. Click Delete Location
3. Click
OK
to the "Are you sure you want to delete this location?" dialog box
Satellite Setup
Overview
Satellite Access Points (SAP) are the wireless link between the FasCard readers and the internet. Every location needs at least 1 SAP, a location may have many satellites configured depending on the size of the area being covered and the number of FasCard readers being serviced. Each SAP may have a unique name but all must have a unique MAC Address. SAP's are configured on the
page.
Screen Shot
Functionality
Adding a Satellite
1. Choose a location from the Location List a. Use the search option to help find the desired location if needed.
2. Click Add Satellite.
3. Enter a friendly name in the Name field (Example:
Office, Service Room, Dryer 31, etc)
4. Enter the unique MAC Address from the product label on the Satellite Access Point.
a. The label has 3 MAC addresses listed, enter the first address on the label.
5. Click
Save
.
a. Newly added Satellite will be listed.
Edit Satellite Access Point Details
1. Select an SAP from the list
2. Edit either the name or the MAC Address as desired
3. Click Save
Delete Satellite Access Point
1. Select an SAP from the list. Should be highlighted
2. Click
Delete Satellite
button.
3. Selected SAP is removed from the list.
User Accounts
Overview
The User Accounts page is only accessible by users with
Customer Admin
privileges. This page is used to add, edit, and delete user accounts as well as assign system privileges to users. The User Account page also allows the admin to control which location a user has access to.
Screen Shot
Description
User Listing
The user listing displays an alphabetical list of the users that have been configured for the system, the default view will list up to 5 user accounts. Once there are more than 5 user accounts page numbers will appear allowing user to scroll through user lists. Clicking on the column name in the list will sort the listing by the data in that column. For example, clicking on the 'Title' column header will sort the user listing by title. Clicking anywhere on a users row will display the users details in the user details section of the page. Clicking the
Add New
button will clear the user details section and allow for a new user to be added.
User Details
The users detail section displays the basic contact information for a selected user and provides access to edit privileges and location access.
Name - The name of the selected user (Required Field)
Title - The title of the selected user
Phone - The phone number of the selected user
Email - The email of the selected user, this will also be the users ID for logging onto website (Required field for site access users)
Card # - The card number that is being assigned to the user, card number is located on the back of the
FasCard.
Employee FasCards can be obtained via your CCI Distributor
Balance - The value that will be available to user when they use thier card on a FasCard reader
Status- Drop down menu
Active - User is granted access to FasCard administration site
Inactive - User is not granted access to FasCard administration site
Disabled - User is not granted access to FasCard administration site
Acct Name- The user name for which the user will use to sign into FasCard administration site
This field must be unique across all FasCard systems therefore its recommended that the users email address be used as the account name.
Password- The password the user will use to sign into FasCard administration site.
(Required Field)
Must be minimum of 8 characters that must include at least one upper case letter, one lower case letter, and one number.
Confirm Password - Used when setting or changing password, this field must match the Password field in order for values to save to system.
(Required Field)
User Privileges
The user privileges section allows administrator to assign the appropriate access based on a users system responsibility.
Account Admin - Users with this permission have full rights and access to all user privileges including access to the
page
Equipment Setup - Users with this permission have access to the
Location Setup - Users with this permission have access to the
Pricing - Users with this permission have access to the
Report Admin - Users with this permission have access to the
Collector - Users with this permission have special card access to collector functions on FasCard readers.
See
How to Collect a FasCard reader
.
Machine Setup - Users with this permission have access to the
permission also have access to card reader
maintenance and diagnostics functions
on the FasCard readers
System Maintenance - Users with this permission have access to the
with this permission will also have access to maintenance menu on the FasCard readers, allowing user to perform card reader diagnostics and other maintenance functions. Users with this permission will also have special access to maintenance and diagnostic menus on the FasCard reader when they swipe their card on a
.
FasCard reader.
LocationSetup - Users with this permission have access to the
page
Location Groups
section allows administrator to assign which locations a selected user has access to. This can allow users with access to pricing to only be able to set the pricing for specific location groups. A list of location groups are listed, administrator check the groups for which the user should have access.
Functionality
Search for a User
Option 1
1. Enter any part of a users name or title
2. Click Search a. To clear a search click Reset
3. Click on the row of the desired user to view the details of the user
Option 2
1. Use the page navigation in the lower right corner of the user listing to view additional records not displayed
2. Click on the
ALL
link to view all the users in the list
Clicking on any of the column headers will sort the list by that column, clicking the column again will reverse sort the list by that column
Adding a New User with website access
Use this procedure to add users that will have access to some or all of the admin website. If the user is not to have access to the admin website than skip to the next step 'Adding a Card Only User'
1. Click the
Add New
button.
2. Enter name, title, phone, email, Card #, Balance, status, and password with confirmation.
3. Assign appropriate privileges from the User
Privileges
section.
4. Assign appropriate location groups from the Locati
on Groups
section a. If the desired Location Group is not listed, see Add a Location Group
5. Click Save
Adding a Card Only User
Use this procedure to add users that will not have access to website but will be issued a FasCard for use in one of the locations
1. Click the
Add Card Only User
button.
2. Enter name, title, Card #, Balance, and set status to
Active
.
3. Assign appropriate location groups from the Locati
on Groups
section a. If the desired Location Group is not listed, see Add a Location Group
4. Click Save
Deleting a User
1. Click the desired user from the user list.
2. Click the
Delete
button.
3. A dialog box appears "Are you sure you want to delete this user?"
4. Click OK
Editing a User
1. Click the desired user from the user list
2. Edit the information in the detail, User Privileges, and Location Groups sections.
3. Click Save
Equipment Setup
Overview
The Equipment Setup page is only accessible by users with
Customer Admin
privileges or with
Equipment Setup
privileges. This page is used to add, edit, and delete equipment types. Equipment types store configuration data which includes instructions for the FasCard reader to start a machine and in some instances configure the machines various cycle programs. This equipment setup page may have various configuration option depending on the make, model, and control of the host equipment type, see the
manufacture specific functionality
for details on what options are available. Functions described on this page are for 'Single Vend' type machines.
Screen Shot
Description
Equipment Type Listing
The equipment type listing displays an alphabetical list of the equipment types that have been configured for the system, the default view will list up to 5 equipment types. Once there are more than 5 equipment types, page numbers will appear allowing user to scroll through equipment types. Clicking on the column name in the list will sort the listing by the data in that column. For example, clicking on the 'Type' column header will sort the user listing by types. Clicking anywhere on an equipment types row will display the equipment details in the equipment type details section of the page. Clicking the
Add New
button will clear the user details section and present a 'New
Equipment Type' drop down box.
Equipment Type Details
The equipment type detail section displays the configuration details for a selected equipment type.
Name - Friendly name for equipment type. Example: 20 Pound Washer.
Keep in mind that equipment types configured here will be accessible for all locations, if you plan on running a unique configuration at different locations you will need to name the equipment with the appropriate identifier in the name. For example, 20 Pound Continental
Washer and 20 Pound Wascomat Washer may both be 'Single Vend' machines but require different Relay Pulse Lengths. Just using '20 Pound Washer' will not work for both machines.
Accept Coins - This check box determines if the selected equipment type will be accepting coins as a form of payment
If selected...
Coin Capacity - The number of coins that the host machine can hold, used to alert you when nearing full.
Coin Size - The denomination or value of the coins used on the host machine, for quarters use
.25
Accept Credit - This check box determines if the selected equipment type will accept credit cards as a form of payment.
Flip Display - This check box will rotate the LCD display so that the reader can be mounted in a horizontal or upside down orientation. Used for lid mount or high mount installations.
Single Vend
The values in this section should be accurately configured by default if you selected the correct equipment type when adding. Changing the values for an equipment type can prevent a machine not to start properly.
Relay Pulse Length - A value in milliseconds of the length of time that the FasCard reader will switch its state. For example, setting the value to 2000 will trigger the relay for 2 seconds before returning to idle state.
Relay Pulse Interval - A value in milliseconds of the length of time that the FasCard reader will pause in between pulses
Run Time per Pulse - The amount of time each pulse equates to on the host machine. For example, If run time on host machine is 2 minutes and requires 4 pulses to start this field should be set to 30 (4 x 30 seconds
= 2 Minutes)
'# of pulses for Machine Start - The number of pulses required to start host machine
Top-Off Allowed - If checked host machine will allow top off, Top off indicates that once machine is in cycle additional card swipes will be allowed during cycle, if not checked during cycle time card swipes will be ignored. (Top-off is typically used for dryers for adding time)
'# Pulses for Top-off - The number of pulses that will be sent when user tops off machine
Sensor Input- A drop down menu, indicates to the FasCard reader whether it should monitor an external circuit before allowing a start. For example, some machines require that the door be closed in order to send a start signal, if the value is set to 'Yes - Required' then the reader will only start if the door is closed.
Not Required - Regardless of the sensor status allow start
Required On - Only allow start if signal is present
Required Off - Only allow start if signal is not present
Functionality
Search for Equipment
Option 1
1. Enter any part of the equipment name
2. Click Search a. To clear a search click Reset
3. Click on the row of the desired equipment type to view the details of the type
Option 2
1. Use the page navigation in the lower right corner of the user listing to view additional records not displayed
2. Click on the
ALL
link to view all the records in the list
Clicking on any of the column headers will sort the list by that column, clicking the column again will reverse sort the list by that column
Adding Equipment Types
1. Click Add New
2. New Equipment Type drop down box appears.
3. Select from the list the manufacture and model of the machine you wish to add.
4. Enter a friendly name in the Name field.
5. Configure coin and credit options as desired
6. If single vend machine type is selected the values in the single vend section should be configured properly to start the host machine.
For details on which control type to select reference the install guide document for that particular machine
Deleting Equipment Types
1. Click the equipment type
2. Click the
Delete
button.
3. A dialog box will display with "Are you sure you want to delete this piece of equipment?"
4. Click OK
Editing Equipment Types
1. Click the equipment type
2. Edit the desired information
3. Click Save
Manufacture Specific Functionality
The following is a list of multi-vend equipment types that have unique configuration options.
Alliance Galaxy 600 Controlled Washer-Extractors
Alliance MDC Controlled 'Horizon' Front Load Washers
Alliance MDC Controlled Small Dryers
Alliance MDC Controlled Top Load Washers
Alliance MDC Controlled Tumblers
Alliance Quantum Gold Horizon Washer
Alliance Quantum Gold Small Dryer
Alliance Quantum Gold Tumblers
Alliance Quantum Gold Washer-Extractors
Alliance Quantum Silver Washer-Extractors
Compass Controlled Washer-Extractors
Continental E-M Series Washer-Extractors
Machine Setup
Overview
The Machine Setup page is only accessible by users with
Customer Admin
privileges or with
Machine Admin
privil eges. This page is used to add, edit, and delete machines from locations. Machine setup stores information regarding the network address of each FasCard reader in a specific location. This page is also used to identify to each FasCard reader what kind of host machine it is mounted to.
Screen Shot
Description
Location Listing
The location listing displays an alphabetical list of the locations that have been configured for the system, the default view will list up to 5 locations. Once there are more than 5 locations, page numbers will appear allowing user to scroll through locations. The
search for location
field allows user to enter location specific text to help narrow the results, Clicking the
Reset
button clears the search criteria and displays all locations. Clicking on the column name in the list will sort the listing by the data in that column. For example, clicking on the 'Name' column header will sort the location listing by names. Clicking anywhere on an location row will display the machine list in the machine
listing
section of the page.
Machine Listing
The machine listing is a list of FasCard reader addresses, the equipment type configured, and the current status of the FasCard reader. Selecting one of the machines in the list will display the machine details in the Machine Details section.
Machine Details
The machine details section displays specific information about a specific machine at a specific location.
Machine Number - The address for which the FasCard reader is programed to, also the number that should be physically marked on the host machine.
Equipment Type - A drop down list of
that were configured for this system.
Model - The model number of the host machine, used for informational purposes only.
Serial Number - The serial number of the host machine, used for informational purposes only.
Date in Service - The date the FasCard reader was added to the machine listing.
Enabled - Check box, that if unchecked will disable a FasCard reader at selected location.
Functionality
Add Machine to Location
1. Select location from location listing.
a. If the location is no listed, see Adding a
Location
2. Click the
Add New
button a. Machine detail fields will clear and allow machine information.
3. Enter Machine number
4. Select equipment type from drop down list a. If the equipment type is not listed, see
Adding Equipment Types
5. Enter model number (optional)
6. Enter Serial number (optional)
7. Date in service will be pre-populated with today's date, edit if desired.
8. Enabled with be checked by default, edit if desired.
9. Click Save
Delete Machine from Location
1. Select location from location listing
2. Select machine from machine listing
3. Click
Delete
from machine details
Edit Machine details from Location
1. Select location from location listing
2. Select machine from machine listing
3. Edit machine details
4. Click Save
Pricing Schedule
Overview
The Pricing Schedule page is only accessible by users with
Customer Admin
privileges or with
Pricing
privileges.
This page is used to schedule pricing and features options for specific location groups and equipment types.
Screen Shot
Functionality
Set Vend Price for New Equipment
1. Select
Pricing
from Schedule drop down menu.
2. Select the desired location group from the Location
Group drop down menu.
3. Select the new equipment type from the Equipment
Type drop down menu.
4. The
Add New
button will appear with "No schedule has been setup as of yet. Click 'Add New' to create the first schedule'
5. Click Add New
6. Enter the vend amount desired to start machine type in the Machine Start field.
7. Click Save
Some equipment types that support multi-vend pricing will have multiple fields that need to updated.
1. Select
Features
from the Schedule drop down menu.
2. The
Add New
button will appear with 'No schedule has been setup as of yet. Click 'Add New' to create the first schedule'
3. Check the box next to 'Machine Start Allowed'
4. Click Save
Set Up Time of Day Pricing
Time of day pricing is a way of adjusting a machines vend price on a repeating schedule, often used as a promotion tool and attract business during slow periods.
1. Select
Pricing
from Schedule drop down menu.
2. Select the desired location group from the Location
Group drop down menu.
3. Select the equipment type from the Equipment
Type drop down menu.
4. Click Add New
5. Set the start day and time you wish to have the new pricing schedule start.
6. Set the end day and time you wish to have the new pricing schedule end.
7. Enter the new vend price for the new pricing schedule in the Machine Start field.
8. Click Save
The vend price on this machine type will automatically adjust to the new schedule
Multiple schedules can be configured as desired.
Setup Machine Availability Time
Configuring machine available time allows operators to disable select machines at specific times. The most often use of this feature is to help assist in closing the business and prevent customers from using the machines after normal business hours.
1. Select
Features
from Schedule drop down menu
2. Select the desired location group from the Location
Group drop down menu.
3. Select the equipment type from the Equipment
Type drop down menu.
4. Click Add New
5. Set the start day and time you wish to have the
FasCard readers stop accepting cards.
6. Set the end day and time you wish to have the
FasCard readers to start accepting cards again
7. Leave the 'Machine Start Allowed' check box unch
ecked.
8. Click Save
Different machine types can have different schedules, often operators will configure washers to stop at one time and dryers to stop at a later time.
Multiple schedules can be configured as desired.
System Maintenance
Overview
The System Maintenance page is only accessible by users with
Customer Admin
privileges or with
System
Maintenance
privileges. This page is used to monitor the status of the Satellite Access Point and FasCard readers at a specific location.
Screen Shot
Description
Location Status Listing
The location status listing shows a list of all the configured locations User can select a location to view the status of
SAP and the FasCard readers at that location.
Name - Name of the location
Address - Address of the location
Phone - Phone number of the location
BldID - The building ID for the location
RmID - The room ID for the location
Location Group - The location group
the location belongs to
Status - The status as set from the location setup
page
Active - Normal operating status
Inactive - Disabled from location setup page
Machines - The number of machines configured for the location
Satellite Status Listing
The satellite status listing is a list of configured satellites for the selected location.
Satellite - The given name for the satellite as configured in the
page
Status - Current status of the satellite generated by the satellite.
MAC Address - the MAC address for the satellite
IPv4 Address - The internal IP address for the satellite
Satware Version - The version of the satellite software running on the satellite access point
OS/Machine - Hardware and software version of the satellite access point.
CPU Load - Current CPU usage of the satellite access point.
Machine Status
The machine status section displays a list of all the machines that were configured for the selected location, and details regarding the FasCard readers current status.
Machine # - The machine number that was assigned during
Equipment Type - The equipment type for the configured machine.
Status- The current status as reported by the satellite access point
Idle - Machine not running, FasCard reader connected to system
Running - Machine running, FasCard reader connected to system
Offline - Machine status unknown, FasCard reader not connected to system
No Pricing - Indicates that no vend prices have yet to be configured for this machine, this staus can be changed in the
Not Allowed - Indicates that the machine is not configured to start, this status can be changed in the
Start Time - The time this machine was last started
Finish Time- The time this machine last finished
This time may be an estimate if the machine type is single vend
Wifi Strength- Two numeric values, first value represents the signal strength from the Satellite to the
FasCard reader, second value represents the signal strength from the FasCard reader to the Satellite.
Values closer to zero represents a 'Stronger' signal, optimal signal strength should be between -10 &
-70
Sat Name- The satellite for which the card reader is connected to.
Locations with multiple satellites may see readers connected to any of the configured satellites
Connect Time- The date and time the FasCard reader last made an initial connection to the Satellite
The number in parenthesis is the number of time the FasCard reader has disconnected and reconnected since the satellite was restarted.
MAC Address - The MAC Address of the FasCard reader.
Firmware Ver - The running firmware on the FasCard reader.
Wifi Ver - The Wifi processor firmware version on the FasCard reader.
Functionality
View Satellite History
1. Click anywhere on the row of the satellite listing
2. Historical record of status changes for selected satellite will be displayed newest event change listed first.
View Card Reader History
1. Click anywhere on the row of a card reader listing
2. Historical record of the status changes for selected card reader will be displayed newest event change listed first.
Reports
Overview
The Reports page is only accessible by users with
Customer Admin
privileges or with
Report Admin
privileges.
This page is used to display reports data at a specific locations.
Screen Shot
Description
Location Listing
The location listing shows a list of all the configured locations User can select a location to view reports for that location.
Location - Name of the location
Address - Address of the location
BldID - The building ID for the location
RmID - The room ID for the location
Report Settings
This section allows user to select a desired report and the filter criteria. Once a user has selected the report details, clicking the
Generate
button will display the report.
Report - Drop down menu of all the available reports.
Start - Start date for the data to be viewed in the selected report.
End - End date for the data to be viewed in the selected report.
ShowDetail- Option for some reports where user may choose to view additional detail.
Reports that support this option will note this at the bottom of the report
Functionality
Run a Report
1. Select a location from the location list.
2. Select a report from the report drop down menu
3. Enter desired start date for the report
4. Enter desired end date for the report
5. Click Generate a. If applicable check 'Show Detail' for more data to be displayed on report
Report Samples
Click on report image to enlarge.
Coin Totals
The coin totals report displays a list of machines at the selected location and provides a live view of the current coin totals for each machine. There are no parameters for this report each time it is refreshed the data is updated with the current totals.
Machine Number - The card reader address, should match the actual number labeled on the physical machine
Coin Sales - The dollar amount in coins the machine has received since its last collection
Coins - The number of coins in the machine since its last collection
Capacity - The number of coins that the machine can hold - This value can be edited for each machine type in the
page
% Full - Percentage of capacity based on the number of coins versus the configured capacity
Last Collected - The date and time of the machines last collection,
more information on how to collect a card reader can be found here
Credit Card Transactions
The credit card transaction report is a date driven report that displays a date/time sorted listing of the individual machine started by credit card. This report can be filtered by individual credit cards in the Report
Settings option box, this allows admins to generate transaction details for individual customers.
Date/Time - The date and time of the machine start
Machine Number - The number of the machine that was started
Amount - The amount of the transaction
Credit Card Number - The last 4 digits of the credit card number that started the machine
Card Holder - The name of the card holder as it is encoded on the credit card
Credit Card Settlement
The credit card settlement report is a date driven report that displays the end of business day total for credit card transaction, it also sumarizes the total credit card transactions for the dates selected. This report is often used to help reconcile bank statements and credit card settlement statements from a merchant processor. By selecting dates that match a third party statement, the transactions should be matchable for verification.
Date - The date of the end of day settlement
Card Number - The last 4 digits of the credit card that was charged
Total - The total dollar amount that was charged to a specific credit card
Employee Activity Report
Image coming soon.
The employee activity report is a date driven report that displays the machine activity for employees, sorted by date and time. This report can be filtered by a specific user and/or by a specific machine by altering the values in the Report Settings option box. Checking the Show
Extended Details option will display the each individual transaction for the selected users.
Date / Time - The date and time of a transaction
User - The user that initiated the transaction
Card Number - The card number of the user that initiated the transaction
Machine Number - The machine where the transaction occurred
Amount - The amount of the transaction
Balance - The account balance for the user after the transaction occurred
For information on how to create users with employee cards see the
Sales Report
The sales report is a date driven report that displays all of the sales data for each machine with a summary for each equipment type. This report can display the sales data for each indivdual machine start by check the th S
how Extended Details
option in teh Report Settings option box.
Machine Number - The number of the machine that was started
Date/Time - The date/time of the machine start (Only displayed if
Show Extended Details
is checked)
Starts
- The number of starts for the machine
Coin Sales
- The total dollar amount in coin that the machine has collected between the selected start and end dates in the reports settings
Credit Card Sales
- The total dollar amount in credit card sales that the machine has collected between the selected start and end dates in the report settings
Loyalty Card Sales
- The total dollar amount in loyalty card sales that the machine has collected between the selected start and end dates in the report settings
Employee Sales
- The total dollar amount in employee card sales that the machine has collected between the selected start and end dates in the report settings
Total
- The sum of all the payment options for the machine that has been collected between the selected start and end dates in the report settings
The report will sum the total for each machine as well will sum the total for each equipment type.
Collection Report
The collection report is a date driven report that displays the dollar amount in coins that has been collected from each machine and the user that collected the machine. This report can display each individual collections between the selected date range by checking the Show Extended Details option in the
Report Settings option box.
Machine Number - The number of the machine that was collected
Amount - The dollar amount that was collected from the machine
Date\Time - The date and time of the collection
User - The user that initiated the collection
Card - The card number of the user that initiated the collection
For more information on the collection procedure see the
Collection Procedure with FasCard
Multi-Vend Analysis Report
The multi-vend analysis report is a date driven report that displays the break down of individual selections that users have chosen when starting the machine.
This data is only available on machine that have multi-vend capabilities, for a list of machine that support multi-vend features with CCI see
Equipment Type - The equipment type started
Selected Option - The cycle option that the user selected to start the machine
Count - The number of times between the selected dates that the specific option was selected
Percent - The percentage of the total starts for the selected dates the option was selected.
Open Credit Card Status
The open credit car status report is a live report that shows all of the open credit card authorizations, it also will show any errors that have occurred in the last 24 hours.
Card Number - The last 4 digits of the card number
Name - The name associated with the card number
State - The current state of the transaction
Last Activity - The date and time of the last activity
Auth. Amount - The amount that has been authorized for the indicated credit card
Spent - The amount that has been used so far of the
Authorization amount
Remaining - The amount remaining from the
Authorization amount that has not been spent
Auth. Code - A code that is returned from the gateway service
Trans. ID - A code provided by the gateway service
Message - Details specific to the transaction will be displayed
Pricing Summary
The pricing summary report provides an overview of all of the machines and the associated vend prices for the selected location. The report can also display the time of day pricing schedules for the machine types by checking the Show Extended Details option in the
Report Settings option box
Image coming soon.
FasCard Satellite Access Point (SAP)
Overview
The Satellite Access Point or SAP is a bridge between the FasCard readers and the internet. The SAP has an
Ethernet port that connects to the locations internet connection and a wireless antenna that communicates with the
FasCard readers. The SAP is more than a wireless access point in that it provides valuable location status information to the FasCard administration site. Every location requires one SAP for every 25 FasCard readers, multiple SAP's can be used to extend the wireless coverage area or provide redundancy in the event of an SAP failure. The wireless range of a SAP is approximately 90 feet providing coverage to 180 foot diameter surrounding the SAP, wireless signal will operate through objects such as walls, floors and doors but signal strength may be degraded.
The SAP is a PoE (Power over Ethernet) device which eliminates the need to install a power source at the install site, power for the SAP is delivered through the Cat5 cable that connects the device to the locations internet connection. SAP's can be wall or ceiling mounted with the provided mounting hardware and should be installed in a central location providing even coverage to all FasCard readers.
C-1490 Satellite Access Point
FasCard Wireless Readers
Overview
The FasCard reader is a Wifi enabled device that connects equipment to the FasCard system. FasCard readers house a 128 x 64 pixel back lit LCD display, capable of displaying graphics and text to assist the user with operating the host machine and interacting with the FasCard system. The FasCard reader also utilizes a 3 button membrane switch which allows the user to provide input and expanded functionality on the FasCard system. The reader can be mounted on a vertical surface or a horizontal surface, with or without the molded base. The reader's LCD display can be software rotated 180 degrees so that that if the reader is mounted above the users head it can be mounted upside down with the display still oriented properly for the user to view.
FasCard readers can operate with a host machine in either a 'pulse' mode or serial mode. FasCard has been designed to operate with many different multi-vend capable machines, for details on what functionality is supported on a specific machine type see the
.
FasCard readers require power from the host machine they are connected to and can accept input power natively from 12vdc to 36vdc, with an optional external power supply the reader can operate on 110-240vac.
FasCard Reader Vertical Mount FasCard Reader Horizontal Mount
FasCard Reader Documents
How to Address a FasCard reader
Collection Procedure with FasCard
Maintenance and Diagnostic Functions on the FasCard Reader
Multi Level Vend Functionality
Alliance Galaxy 600 Controlled Washer-Extractors
Alliance MDC Controlled 'Horizon' Front Load Washers
Alliance MDC Controlled Small Dryers
Alliance MDC Controlled Top Load Washers
Alliance MDC Controlled Tumblers
Alliance Quantum Gold Horizon Washer
Alliance Quantum Gold Small Dryer
Alliance Quantum Gold Tumblers
Alliance Quantum Gold Washer-Extractors
Alliance Quantum Silver Washer-Extractors
Compass Controlled Washer-Extractors
Continental E-M Series Washer-Extractors
FasCard Reader Installation
Alliance Equipment
Continental (CGI) Equipment
Dexter Equipment
LaundryLux Equipment
Maytag Equipment
Milnor Equipment
Misc
Collection Procedure with FasCard
Maintenance and Diagnostic Functions on the FasCard Reader
Multi Level Vend Functionality
Overview
FasCard supports serial communication and multi-vend functionality from many different models and machines. For a detailed understanding of the functionality supported by machine type see the list below...
Machine Specific Functionality
Alliance Galaxy 600 Controlled Washer-Extractors
Alliance MDC Controlled 'Horizon' Front Load Washers
Alliance MDC Controlled Small Dryers
Alliance MDC Controlled Top Load Washers
Alliance MDC Controlled Tumblers
Alliance Quantum Gold Horizon Washer
Alliance Quantum Gold Small Dryer
Alliance Quantum Gold Tumblers
Alliance Quantum Gold Washer-Extractors
Alliance Quantum Silver Washer-Extractors
Compass Controlled Washer-Extractors
Continental E-M Series Washer-Extractors
Alliance Galaxy 600 Controlled Washer-Extractors
Overview
The Galaxy 600 control is available exclusively on Alliance Huebsch washer-extractors
Images
Galaxy 600 Washer Galaxy 600 Control
Model Numbers
HCN020
HCN030
HCN040
HCN060
HCN080
Special Notes
The Galaxy 600 control requires a special jumper be plugged in to it in order to tell the control to operate in
'Card' mode, this jumper is provided by CCI part number C-0110-CP.
Functionality
The following list describes the functionality that CCI FasCard reader has with control...
Cycle based pricing
The Galaxy 600 has 6 cycle options, FasCard can charge unique price for each cycle
Normal Hot
Normal Warm
Normal Cold
Blankets Cold
Delicate Warm
Delicate Cold
Cycle modifier
The Galaxy 600 has 2 cycle modifier, Extra Wash and Extra Rinse, FasCard can up charge the vend price when user selects one or both of these options.
Extra Wash
Extra Rinse
Cycle Configuration
The ability to turn on or off the following options...
Heavy Cycle
Prewash
Extra Rinse
Extra Wash
Warm Rinse
Super Cycle
Prewash
Extra Rinse
Extra Wash
Warm Rinse
The ability to set the Default Cycle
Normal/Hot
Normal/Warm
Normal/Cold
Rugs & Blankets/Cold
Delicate/Warm
Delicate/Cold
The ability to turn on or off the Audio Signal for...
Key Press
End of Cycle
Coin Drop/Card Inserted
Remove Card Beep
Start Pad Beep
Screen Shots
Cycle Configuration Interface - Equipment Setup
Pricing Interface - Pricing/Schedule Setup
Additional Resources
Huebsch Galaxy Washer Brochure
FasCard Reader Installation Guide
Alliance MDC Controlled 'Horizon' Front Load Washers
Overview
The MDC control is available on both Huebsch and Speed Queen Horizon front load washers.
The MDC controlled Horizon is no longer available from Alliance Laundry Systems
Images
Horizon MDC Washer MDC Washer Control
Model Numbers
HWFR71
HWFY71
HWFT71
HWFT73
HWFY73
SWFR71
SWFY71
SWFT71
SWFT73
SWFY73
Special Notes
No special notes
Functionality
The following list describes the functionality that CCI FasCard reader has with control...
Cycle based pricing
The MDC Washer control has 4 cycle options, FasCard can charge unique price for each cycle
Heavy - Hot Water
Normal - Warm Water
Perm Press - Cold Water
Delicate
Cycle Configuration
The ability to configure the following options...
Audio Signals
Enabled
Disabled
Screen Shots
Drain type
Pump
Gravity
Pressure Switch
2 - Level Pressure Switch
3 - Level Pressure Switch
Cycle Configuration
3 Bath (Wash + 2 Rinses)
4 Bath (Wash + 3 Rinses)
5 Bath (Pre Wash + Wash + 3 Rinses)
Set the Default Cycle
Heavy
Normal
Permanent Press
Delicate
Cycle Configuration Interface - Equipment Setup
Pricing Interface - Pricing/Schedule Setup
Additional Resources
MDC Horizon Brochure
FasCard Reader Installation Guide
Alliance MDC Controlled Small Dryers
Overview
The MDC control is available on both Huebsch and Speed Queen small dryers.
The MDC controlled small dryer is no longer available from Alliance Laundry Systems
Images
MDC Dryer MDC Dryer Control
Model Numbers
HFEX07
HFGX09
SFEX07
SFGX09
Special Notes
No special notes
Functionality
The following list describes the functionality that CCI FasCard reader has with control...
Top Off Pricing
The MDC Dryer control supports two pricing options
Cold Start - Price to start dryer not running
Top Off - Price to add time to dryer in use
Cycle Configuration
The ability to configure the following options...
Cycle Time
Set in minutes 1-99
Top Off Time
Set in minutes 1-99
High Temperature
Set in degrees F 100-160
No Heat
Medium Temperature
Set in degrees F 100-160
No Heat
Low Temperature
Screen Shots
Set in degrees F 100-160
No Heat
Delicate Temperature
Set in degrees F 100-160
No Heat
Default Cycle
High Temperature
Medium Temperature
Low Temperature
Delicate
Cool Down Time
Set in minutes 0-15
Cycle Configuration Interface - Equipment Setup
Additional Resources
MDC Small Dryer Brochure
FasCard Reader Installation Guide
Pricing Interface - Pricing/Schedule Setup
Alliance MDC Controlled Top Load Washers
Overview
The MDC control is available on both Huebsch and Speed Queen Top load washers.
The MDC controlled Top Load washer is no longer available from Alliance Laundry Systems
Images
MDC Top Load Washer MDC Washer Control
Model Numbers
SWTT20
SWTT21
SWLT20
SWLT21
SWTY20
SWTY21
SWLY20
SWLW21
HWTT20
HWTT21
HWLT20
HWLT21
HWTY20
HWTY21
HWLY20
HWLW21
Special Notes
No special notes
Functionality
The following list describes the functionality that CCI FasCard reader has with control...
Cycle based pricing
The MDC Top Load Washer control has 4 cycle options, FasCard can charge unique price for each cycle
Heavy - Hot Water
Normal - Warm Water
Perm Press - Cold Water
Delicate
Cycle Configuration
The ability to configure the following options...
Audio Signals
Enabled
Disabled
Cycle Length
Long
Short
Power Recovery
Enabled
Disabled
Water Saver
Enabled
Disabled
Set the Default Cycle
Heavy
Normal
Permanent Press
Delicate
Screen Shots
Cycle Configuration Interface - Equipment Setup
Pricing Interface - Pricing/Schedule Setup
Additional Resources
MDC Top Load Washer Brochure
FasCard Reader Installation Guide
Alliance MDC Controlled Tumblers
Overview
The MDC control is available on both Huebsch and early model Speed Queen tumblers.
Images
MDC Tumbler MDC Dryer Control
Model Numbers
Data Missing
Special Notes
No special notes
Functionality
The following list describes the functionality that CCI FasCard reader has with control...
Top Off Pricing
The MDC Dryer control supports two pricing options
Cold Start - Price to start dryer not running
Top Off - Price to add time to dryer in use
Cycle Configuration
The ability to configure the following options...
Cycle Time
Set in minutes 1-99
Top Off Time
Set in minutes 1-99
High Temperature
Set in degrees F 100-160
No Heat
Medium Temperature
Set in degrees F 100-160
No Heat
Low Temperature
Set in degrees F 100-160
No Heat
Screen Shots
Delicate Temperature
Set in degrees F 100-160
No Heat
Default Cycle
High Temperature
Medium Temperature
Low Temperature
Delicate
Cool Down Time
Set in minutes 0-15
Cycle Configuration Interface - Equipment Setup
Additional Resources
MDC Tumbler Brochure
FasCard Reader Installation Guide
Pricing Interface - Pricing/Schedule Setup
Alliance Quantum Gold Horizon Washer
Overview
Alliance Quantum Gold Horizon Washer are available exclusively from Speed Queen
Images
Quantum Gold Horizon Quantum Gold Control
Model Numbers
Missing Data
Special Notes
The Quantum Gold control requires a special jumper be plugged in to it in order to tell the control to operate in 'Card' mode, this jumper is provided by CCI part number C-0110-CP.
Functionality
The following list describes the functionality that CCI FasCard reader has with control...
Cycle based pricing
The Quantum Gold has 8 cycle options, FasCard can charge unique price for each cycle
Normal Hot
Normal Warm
Normal Cold
Perm Press Hot
Perm Press Warm
Perm Press Cold
Delicate Hot
Delicate Warm
Delicate Cold
Cycle modifier
The Quantum Gold has 2 cycle modifier, FasCard can up charge the vend price when user selects one or both of these options.
Medium Soil
Heavy Soil
Cycle Configuration
The ability to turn on or off the following options...
Heavy Cycle
Prewash
Extra Rinse
Extra Wash
Warm Rinse
Super Cycle
Prewash
Extra Rinse
Extra Wash
Warm Rinse
The ability to set the Default Cycle
Normal/Hot
Normal/Warm
Normal/Cold
Rugs & Blankets/Cold
Delicate/Warm
Delicate/Cold
The ability to turn on or off the Audio Signal for...
Key Press
End of Cycle
Coin Drop/Card Inserted
Remove Card Beep
Start Pad Beep
Screen Shots
Cycle Configuration Interface - Equipment Setup
Pricing Interface - Pricing/Schedule Setup
Additional Resources
Quantum Gold Horizon Brochure
Quantum Gold Control Brochure
FasCard Reader Installation Guide
Alliance Quantum Gold Small Dryer
Overview
The Quantum Gold Small Dryer control is available only on Speed Queen small dryers.
Images
Quantum Gold Dryer Quantum Gold Control
Model Numbers
S DELCFG
SDELYFG
SDGLCFG
SDGLYFG
Special Notes
The Quantum Gold control requires a special jumper be plugged in to it in order to tell the control to operate in 'Card' mode, this jumper is provided by CCI part number C-0110-CP.
Functionality
The following list describes the functionality that CCI FasCard reader has with control...
Top Off Pricing
The Quantum Gold Tumbler control supports two pricing options
Cold Start - Price to start dryer not running
Top Off - Price to add time to dryer in use
Cycle Configuration
The ability to configure the following options...
Run Time
Enable
Disable
Reversing
Enable
Disable
Heat Cycle Settings
Heat Cycle Time
Set 1-99 minutes, 0-59 Seconds
No Heat Cycle Time
Set 1-99 minutes, 0-59 Seconds
Screen Shots
Top Off Settings
Enable
Disable
Top Off Time, Set 0-99 minutes, 0-59 seconds
Temperatures
High - Set in degrees F 100-160
Medium - Set in degrees F 100-160
Low - Set in degrees F 100-160
Delicate - Set in degrees F 100-160
Cool Down Times
High Temp Cool Down, Set 0-15 minutes
Medium Temp Cool Down, Set 0-15 minutes
Low Temp Cool Down, Set 0-15 minutes
Delicate Temp Cool Down, Set 0-15 minutes
Default Cycle
High Temperature
Medium Temperature
Low Temperature
Delicate
No Heat
Audio Signal
Enable or Disable
Key Press
End of Cycle
Coin Drop/Card Beep
Remove Card Beep
Start Pad Beep
Cycle Configuration Interface - Equipment Setup
Additional Resources
Quantum Gold Small Dryer Brochure
Quantum Gold Control Brochure
FasCard Reader Installation Guide
Pricing Interface - Pricing/Schedule Setup
Alliance Quantum Gold Tumblers
Overview
The Quantum Gold Tumbler control is available only on Speed Queen tumblers.
Images
Quantum Gold Stack Quantum Gold Tumbler Quantum Gold Tumlber Control
Model Numbers
STT30
STT45
STO50
STO75
Special Notes
The Quantum Gold control requires a special jumper be plugged in to it in order to tell the control to operate in 'Card' mode, this jumper is provided by CCI part number C-0110-CP.
Functionality
The following list describes the functionality that CCI FasCard reader has with control...
Top Off Pricing
The Quantum Gold Tumbler control supports two pricing options
Cold Start - Price to start dryer not running
Top Off - Price to add time to dryer in use
Cycle Configuration
The ability to configure the following options...
Run Time
Enable
Disable
Reversing
Enable
Disable
Heat Cycle Settings
Screen Shots
Heat Cycle Time
Set 1-99 minutes, 0-59 Seconds
No Heat Cycle Time
Set 1-99 minutes, 0-59 Seconds
Top Off Settings
Enable
Disable
Top Off Time, Set 0-99 minutes, 0-59 seconds
Temperatures
High - Set in degrees F 100-160
Medium - Set in degrees F 100-160
Low - Set in degrees F 100-160
Delicate - Set in degrees F 100-160
Cool Down Times
High Temp Cool Down, Set 0-15 minutes
Medium Temp Cool Down, Set 0-15 minutes
Low Temp Cool Down, Set 0-15 minutes
Delicate Temp Cool Down, Set 0-15 minutes
Default Cycle
High Temperature
Medium Temperature
Low Temperature
Delicate
No Heat
Audio Signal
Enable or Disable
Key Press
End of Cycle
Coin Drop/Card Beep
Remove Card Beep
Start Pad Beep
Cycle Configuration Interface - Equipment Setup
Additional Resources
Quantum Gold Stack Tumbler Brochure
Quantum Gold Tumbler Brochure
Quantum Gold Control Brochure
FasCard Reader Installation Guide
Pricing Interface - Pricing/Schedule Setup
Alliance Quantum Gold Washer-Extractors
Overview
Alliance Quantum Gold Washer-Extractors are available exclusively from Speed Queen
Images
Quantum Gold Washer Quantum Gold Control
Model Numbers
SC20
SC30
SC40
SC60
SC80
SC125
Special Notes
The Quantum Gold control requires a special jumper be plugged in to it in order to tell the control to operate in 'Card' mode, this jumper is provided by CCI part number C-0110-CP.
Functionality
The following list describes the functionality that CCI FasCard reader has with control...
Cycle based pricing
The Quantum Gold has 8 cycle options, FasCard can charge unique price for each cycle
Normal Hot
Normal Warm
Normal Cold
Perm Press Hot
Perm Press Cold
Delicate Hot
Delicate Warm
Delicate Cold
Cycle modifier
The Quantum Gold has 2 cycle modifier, FasCard can up charge the vend price when user selects one or both of these options.
Medium Soil
Heavy Soil
Cycle Configuration
The ability to turn on or off the following options...
Heavy Cycle
Prewash
Extra Rinse
Extra Wash
Warm Rinse
Super Cycle
Prewash
Extra Rinse
Extra Wash
Warm Rinse
The ability to set the Default Cycle
Normal/Hot
Normal/Warm
Normal/Cold
Rugs & Blankets/Cold
Delicate/Warm
Delicate/Cold
The ability to turn on or off the Audio Signal for...
Key Press
End of Cycle
Coin Drop/Card Inserted
Remove Card Beep
Start Pad Beep
Screen Shots
Cycle Configuration Interface - Equipment Setup
Pricing Interface - Pricing/Schedule Setup
Additional Resources
Quantum Gold Washer Brochure
Quantum Gold Control Brochure
FasCard Reader Installation Guide
Alliance Quantum Silver Washer-Extractors
Overview
Alliance Quantum Silver Washer-Extractors are available exclusively from Speed Queen
Images
Quantum Silver Washer Quantum Silver Control
Model Numbers
SC20
SC30
SC40
SC60
SC80
SC125
Special Notes
The Quantum Gold control requires a special jumper be plugged in to it in order to tell the control to operate in 'Card' mode, this jumper is provided by CCI part number C-0110-CP.
Functionality
The following list describes the functionality that CCI FasCard reader has with control...
Cycle based pricing
The Quantum Gold has 8 cycle options, FasCard can charge unique price for each cycle
Normal Hot
Normal Warm
Normal Cold
Perm Press Hot
Perm Press Cold
Delicate Hot
Delicate Warm
Delicate Cold
Cycle modifier
The Quantum Gold has 2 cycle modifier, FasCard can up charge the vend price when user selects one or both of these options.
Medium Soil
Heavy Soil
Cycle Configuration
The ability to turn on or off the following options...
Heavy Cycle
Prewash
Extra Rinse
Extra Wash
Warm Rinse
Super Cycle
Prewash
Extra Rinse
Extra Wash
Warm Rinse
The ability to set the Default Cycle
Normal/Hot
Normal/Warm
Normal/Cold
Rugs & Blankets/Cold
Delicate/Warm
Delicate/Cold
Quick Wash/Hot
Quick Wash/Warm
Quick Wash/Cold
The ability to turn on or off the Audio Signal for...
Key Press
End of Cycle
Coin Drop/Card Inserted
Remove Card Beep
Start Pad Beep
Screen Shots
Cycle Configuration Interface - Equipment Setup
Pricing Interface - Pricing/Schedule Setup
Additional Resources
Quantum Gold Washer Brochure
Quantum Gold Control Brochure
FasCard Reader Installation Guide
Compass Controlled Washer-Extractors
Overview
The Compass control is available on Wascomat and Electrolux washer-extractors.
Images
Wascomat Washer-Extractor Compass Control
Model Numbers
W620CC
W625CC
W630CC
W645CC
W662CC
W675CC
W475H
W4105H
W4130H
W4180H
W4240H
W4300H
W485S
W4105S
W4130S
W4180S
W4250S
W4330S
WD4130
WD4240
Special Notes
Functionality
The following list describes the functionality that CCI FasCard reader has with control...
Cycle based pricing
The Compass Control has 5 cycle options, FasCard can charge unique price for each cycle
Cold
Warm
Hot
Quick Wash
Delicate
Cycle modifier
The Compass Control has 2 cycle modifiers
Heavy Soil
Extra Rinse
Screen Shots
Pricing Interface - Pricing/Schedule Setup
Additional Resources
Wascomat Brochure
Electrolux Brochure
Compass Control Brochure
FasCard Reader Installation Guide
Continental E-M Series Washer-Extractors
Overview
E-M Series Washer-Extractors are exclusively available from Continental Girbau.
Images
E-M Series Washers E-M Series Control
Model Numbers
EH020
EH030
EH040
EH055
EH090
MG040
MG055
EM025
EM040
EM055
Special Notes
The E-M series machine requires a special serial communication board in order to multi-vend with FasCard, this board is only available from Continental Girbau, contact your distributor for more information..
Functionality
The following list describes the functionality that CCI FasCard reader has with control...
Cycle based pricing
The E-M control has 4 cycle options, FasCard can charge unique price for each cycle
Super Wash - Heavy Soil
Hot - White
Warm - Color Fast Perm. Press
Cold - Delicate
Cycle Configuration
The ability to configure the following options...
Temperature Unites
Fahrenheit
Celsius
External Dosing (Soap injection control)
Without external dosing
With external dosing
Level of suds protection
No suds protection
First Level
Second Level
Third Level
Beet Time
10-60 Seconds
Temperature Display?
Yes
No
Full cycle program ability for all four cycle options ...
Program 1 - Super Wash (Heavy Soil)
Pre-Wash
Wash
First Rinse
Second Rinse
Third Rinse
Fourth Rinse
Program 2 - Hot (Whites)
Pre-Wash
Wash
First Rinse
Second Rinse
Third Rinse
Fourth Rinse
Program 3 - Warm (Color Fast, Perm Press)
Pre-Wash
Wash
First Rinse
Second Rinse
Third Rinse
Fourth Rinse
Program 4 - Cold (Delicate)
Pre-Wash
Wash
First Rinse
Second Rinse
Third Rinse
Fourth Rinse
Screen Shots
Cycle Configuration Interface - Equipment Setup
Pricing Interface - Pricing/Schedule Setup
Additional Resources
FasCard Reader Installation Guide
MDB Level 1 Vending Machines
Overview
FasCard is compatible with many different makes and model vending machines, as long as the host vending machine is MDB Level 1 compliant.
Images
Vendrite 360 Vision Vendor
Model Numbers
Vendrite
VendMaster 360 Debit Card Soap Vendor
VendMaster 240 Debit Card Soap Vendor
All Vision glass front vendors
Automatic Products
131 Premier Snack Vendor - MDB
132 Premier Snack Vendor - MDB
133 Premier Snack Vendor - MDB
Studio 2 Glassfront Merchandiser
Studio 3 Glassfront Merchandiser
Studio 4 Glassfront Merchandiser
Studio 5 Glassfront Merchandiser
USI
Mercato M3000
Mercato M4000
Mercato M5000
Alpine ST3000
Alpine ST5000
Dixie Narco
E-Series DN 276E Beverage Vendor
E-Series DN 501E Beverage Vendor
E-Series DN 600E Beverage Vendor
Special Notes
There are 3 different levels of MDB Level 1, 2, and 3. Be cautious when choosing a vending machine as
FasCard is only compatible with MDB Level 1, if a machine states that it is Level 2 compatible it does not mean that it is also Level 1, be specific with your distributor and request confirmation that the machine is
MDB Level 1 compliant.
The prices for items in a vending machine are not controlled by FasCard, in this integration the vending machine keeps and controls all pricing and reports the amount to FasCard for approval.
Functionality
The following list describes the functionality that CCI FasCard reader has with control...
Cycle based pricing
Pricing is configured and set on the host machine, FasCard will approve or deny based on the price and selection that the user made.
Screen Shots
Cycle Configuration Interface - Equipment Setup
Additional Resources
Vendrite 360 Owners Manual
FasCard Reader Installation Guide
Frequently Asked Questions
Do I get charged a transaction fee every time a credit card is swiped on a machine?
What is Authorize.net? and why do I need it?
Can FasCard accept debit cards?
What is a FasCard Hosting Account?
Is FasCard Mulit-Vend Compatible?
Does CCI provide remote tech support for FasCard? How much does tech support cost?
What remote features does FasCard offer?
Does CCI develop their own software and hardware or is the product developed by a third party?
What is FasCard?
FasCard is an electronic payment and management system designed to allow businesses an easy way to improve profitability by allowing their customers multiple payment options. FasCard accomplishes this through the use of the
FasCard wireless card reader and Fascard server network. FasCard readers can be installed on almost any kind of self service equipment that natively accepts coin or cash including various brands and types of Laundry and vending equipment. FasCard allows the business operator to supplement coin payments with credit/debit cards. FasCard can also be configured to accept loyalty cards which can greatly improve customer retention and increase sales and profitability. FasCard not only provides additional payment options but can monitor the existing coin/cash payments on a host machine. Vend pricing is all controlled remotely with FasCard and allows business operators to change pricing and run sales reports from any internet enabled device, including PC's and smart phones.
The FasCard equipment comprises of two components, the FasCard reader and the Satellite Access Point also called an SAP. The FasCard reader is custom designed WiFi enabled device that once installed, wirelessly communicates with the SAP. The FasCard reader has a 128 x 64 pixel graphic capable back lit display that allows the system to easily communicate with the customers making sure that the vend process is simple and intuitive.
The reader is also equipped with 3 user input buttons to allow customers a way to directly communicate with the
FasCard system, this is primarily useful when implementing loyalty programs. The SAP is communication link between the FasCard readers and the FasCard servers, the SAP is connected to the businesses internet connection and provides FasCard with fast real time functionality. The SAP can be wall or ceiling mounted anywhere within 90 feet of the FasCard readers and use PoE (Power Over Ethernet) which means they don't require a separate power outlet at the install site. The SAP works with almost any wired or wireless internet service and
does not
require a static IP address.
Who is FasCard for?
FasCard is perfect for any business that currently accepts cash or coin payments on laundry or vending equipment that wants to either eliminate coins or supplement coins with credit card acceptance, Laundromats and apartment buildings are the two most popular applications for FasCard. FasCard does require a full time internet connection either wired or wireless and must be provided and maintained by the business.
Do I get charged a transaction fee every time a credit card is swiped on a machine?
No, FasCard uses a 'Preauthorization' method for handling credit card transactions allowing you to configure your system to only generate one transaction per credit card per day. If configured properly system owners will only have to pay one transaction fee per credit card per day. The process starts with a user swiping their credit card on any machine, the system preuthourizes the users credit card the Auth Amount and basically holds that amount for the
Idle Time set within the system. Once the user has stopped using their card for the designated idle time, FasCard
settles the credit card for the actual amount the user spent. If the user spends more than the per-designated amount the system will settle the entire pre auth amount and then pre authorize again for the Auth Amount and the process starts again.
What is Authorize.net? and why do I need it?
All credit card transaction require a gateway service, Authorize.net is a gateway service. A gateway service passes credit/debit card transaction information via a secure connection to the Processor, from which the Merchant Bank's
Processor submits the transaction to the credit card network (like Visa or MasterCard). The credit card network routes the transaction to the bank that issued the credit card to the customer. The issuing bank approves or declines the transaction based on the customer's available funds and passes the transaction results back to the credit card network. The credit card network relays the transaction results to the merchant bank's processor. The processor relays the transaction results to the gateway service. The gateway service stores the transaction results and sends them to the FasCard system.
The benefit of using Authorize.net is that it can be configured to work with almost any merchant bank processor, therefore giving the owner the ability to choose which bank they wish to do business with.
What is a batch fee?
A batch is referred to as a settlement of credit/debit card transactions for a period of time, generally once a day.
Each night FasCard needs to close the transactions for the day and submit a batch to the gateway processor for processing, in turn the gateway processor settles the transactions and charges a small fee.
Can FasCard accept debit cards?
Yes, FasCard can accept whats called an 'offline' debit card. Almost all debits cards can operate in either 'online' or
'offline' mode. Offline debit cards do not require a PIN number and work much like a credit card.
What is a FasCard Hosting Account?
FasCard is whats known as a 'Cloud Based Application'. Basically this means that there are no computers or servers that need to be installed in your location in order use the features of the FasCard system. Rather than have to manage servers at your location there are centrally located servers on the internet that manages and monitors the
FasCard equipment in your location. These servers act as web servers that allow you to manage your system remotely and allow your customers access to their card activity. Every FasCard installation is associated with a hosting account, and each hosting account can have an unlimited number of locations associated with it. Card
Concepts Inc. collects a monthly service fee from account holders for hosting, managing, and backing up these servers.
Is FasCard Mulit-Vend Compatible?
Yes, The FasCard system was designed to be Multi-Vend compatible many different providers of equipment. For a complete list of equipment types that FasCard supports visit our
Multi Level Vend Functionality
page, there you will find a detailed functionality description.
Does CCI provide remote tech support for FasCard? How much does tech support cost?
Yes, we offer 24/7 technical support via telephone, and can provide remote assistance. Phone support is included in your monthly hosting fee, no additional support fee's are required.
What remote features does FasCard offer?
FasCard provides full remote access to system. Change prices, setup specials, run reports, all from any internet enabled device such as iPhone, iPad, Android device, PC, Laptop, etc.
Does CCI develop their own software and hardware or is the product developed by a third party?
CCI develops everything in house, both hardware and software. All of our core assemblies are manufactured within
30 minutes of our office all in the USA. This is the same process and team that we used to engineer our
LaundryCard product in 2000.
Terminology
Authorization Hold
Authorization hold (also , , or
preauth
) is the practice within the banking industry of authorizing electronic transactions done with a debit card or credit card and holding this balance as unavailable either until the FasCard system clears the transaction (also called settlement). Debit card holds can linger anywhere from 1–5 days after the transaction date depending on the bank's policy; in the case of credit cards, holds may last as long as 30 days, depending on the issuing bank.
Gateway Service
A service which provides the complex infrastructure and security necessary to ensure fast, reliable and secure transmission of credit/debit card transaction data. Authorize.net is an example of a gateway service provider, gateway service providers generally provide their services for a monthly fee along with various transaction fees.
Location
The term Location is used to describe an install site where FasCard readers and FasSat wireless access points are installed. A Laundromat will most often be considered a single location where as an apartment complex that has multiple laundry rooms may consider each room as a location. FasCard users with the appropriate privileges can group locations in Location Groups to make it easier to manage multiple locations with similar configuration and pricing options.
Merchant Processor Bank
A merchant processor bank establishes a merchant account which is a type of bank account that allows businesses to accept payments by debit or credit cards. A merchant account is established under an agreement between an acceptor and a merchant acquiring bank for the settlement of credit card and/or debit card transactions.
Multi-Vend
Term used to describe a machine which may offer multiple prices based on which options or cycle the user chooses. For example, the host machine may charge more for a hot cycle versus a cold cycle. Machine options vary from manufacture, some machines offer 'extra rinse' or 'super wash' cycles which are often sold as an up charge. This type of vend sequence requires an integrated communication interface between the FasCard reader and the host machine. The typical vend sequence includes the user selecting a cycle, the machine telling the
FasCard reader which cycle has been chosen, the FasCard reader displaying the appropriate vend price and either allowing the machine to start or deny depending on card status and balance. This type of interface is sometimes also referred to as 'Serial Communication'.
Satellite Access Point (SAP)
The term to describe the central access point from which FasCard readers wireless communicate within a location.
There may be multiple SAP's in a single location, often determined by the number of readers being serviced at the location. SAP's provide FasCard readers access to the FasCard remote servers via wired or wireless internet connection, FasCard readers will only operate if they are properly configured/paired with a SAP.
Single Vend
The term to describe a machine which has only one vend price regardless of which options or cycle the user
chooses
. These machine types operate on a simple 'pulse' signal from the FasCard reader, no information on the
machines status is relayed to the FasCard reader. Once the FasCard reader has signaled the machine to start the reader only maintains an estimate of the cycle time based on how the equipment type was configured.
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Key features
Card reader
Satellite server
Online portal
User-friendly
Location management
Group management
User account management
Equipment setup
Pricing control
Report generation
Frequently asked questions
FasCard is a system that allows store owners, route operators, technicians, and management personnel to control laundry equipment, track usage, and manage payments.
The FasCard system includes a card reader, a satellite server, and an online portal.
The online portal can be used to manage locations, groups, users, equipment, pricing, and other system settings.
To sign in, browse to http://admin.fascard.com, enter your email address and password, and click 'Login'.
The different user types are Customer Admin, Account Admin, Equipment Setup, Location Setup, Pricing, Report Admin, Collector, Machine Setup, System Maintenance, and LocationSetup.
