User Guide - FingerTec

User Guide - FingerTec
We Make Things Easy
WelcomeCheck-In
01-01 09:00 Fri
AC900
1
2
3
4
5
6
7
8
9
0
MENU
ESC
OK
R2/M2
Access Control & Time Attendance System
User Guide
CONTENTS
Chapter 4 • USER
5
Chapter 1 • GETTING STARTED
17
5
5
6
6
6
Viewing the User Guide in the Internet
Fingerprint Terminal Included Accessories
Included Printed Materials
Activating Fingerprint Terminal
Registering Terminal
7
Chapter 2 • BASICS
17 Enrolling User
• Fingerprint Enrollment
• Card Enrollment
• Password Enrollment
• Fingerprint and Password Enrollment
18 Verifying User
• 1:1 (One to One) / 1:N (One to Many)
• Voice Message
• Fingerprint Verification
• Password Verification
• Card Verification
19 Types of Verification Method
20 Adding User Information
20 Deleting User
20 Access Level/Privilege
7
7
8
9
9
9
9
Introduction to Fingerprint Products
Overview
Power On/Off Button
Keypad
Battery
Date/Time
Voice Control
• Turn On/Off
• Adjust Volume
10 Security Features
• Admin Affirm
• Tamper Switch
10 Cleaning Fingerprint Terminal
• Clean the Body
• Clean the Fingerprint Prism
10 Restarting and Resetting Terminal
• Restart the Terminal
• Reset the Terminal
11
Chapter 3 • CONNECTION
– SYNCING TERMINALS
11 Installation Guide
11 Communications Diagrams
14 Descriptions of Available Connections
• USB Port
• TCP/IP Port
• Power Supply Port
• RS232/RS485/Wiegand Connection Port
• Access Control Port
• Bell Port
15 Checking the Genuine TCMS V2
15 Installation and Setup of TCMS V2
15 Connecting The Terminals to TCMS V2
• Determining Terminal Number
• Using TCP/IP
• Using RS232
• Using RS485
16 Using USB to Download/Upload Data
16 Communication Key
21
Chapter 5 • SYSTEM
21 General Settings
• Adjusting Date/Time
• Date Format
• System Language
• Voice
• Volume (%)
• User Interface Style
21 Fingerprint Settings
• Setting Threshold
• Two Sensor
• Auto Alarm
• Show Score
• Defining Work Codes
22 Update Firmware
23 System Information
• Number of Users in the Terminal (User Count)
• Quantity of Fingerprint Templates Stored in
the Terminal (FP Count)
• Quantity of Attendance Log Saved in the
Terminal (Att Log)
• Number of Administrator Registered in the
Terminal (Admin Count)
• Number of Password User Available in the
Terminal (Password User)
• Number of Time Scanners Have Been Used for
Verification (S Logs)
• Free Space Information (Free Space) / Device
Information (Dev Info)
24 Log Information (Log Opt)
• Alarm Super Log
• Alarm Attendance Log
• Interval Time to Check for Updates
3
CONTENTS
25
25
25
25
25
Chapter 6 • DATA
26
Chapter 7 • USB
26
26
26
26
26
26
Understanding the Need for USB Flash Disk
Type of USB
Downloading Attendance Logs
Downloading User Data
Uploading User Data from USB to Terminal
Uploading Short Messages
27
Chapter 8 • ACCESS
Deleting Transaction Logs
Deleting All Data
Managing User Privilege
Resetting to Factory Settings
27 Using The Terminal as Door Access
27 Access Options
• Time Zone
• Grouping
28 User Account Options
28 Access Combination
29 Lock
29 Door Sensor Delay
29 Door Sensor Mode
29 Door Sensor Alarm
29 Turning Off Alarm
29 Duress Options
• Management of Duress Fingerprint
• Help Key
• Trigger Methods
• Alarm Delay
30 Alarm Count
30 Group Verification Type
4
31
Chapter 9 • RFID CARD
FUNCTION
31
31
31
31
31
Enrollment of RFID Card
Verification Using RFID Card Only
Multi Verification Methods Using RFID
Deleting RFID Card
Changing Card ID
32
Chapter 10 • MIFARE CARD
FUNCTION
32
32
32
32
33
33
33
33
33
33
Fingerprint Card Key (FP Card Key)
Creating PIN Card
Enrolling FP Card
Creating FP Card
Registering FP Card
Unregistering FP Card
Emptying FP Card
Dumping FP Card
Moving to FP Card
Changing FP Card
34
Chapter 11 • HID CARD FUNCTION
34 Registering HID Card
34 Deleting HID Card
35
Chapter 12 • AUTO TEST
35
35
35
35
35
35
35
35
Who Should Do The Auto Test?
Run All Tests At Once
FLASH Test
LCD Test
Voice Test
FP Reader
Key Test
RTC Test
36
Chapter 13 • TROUBLESHOOTING
36
36
36
36
37
37
37
“Unable to Connect” Appears
“Admin Affirm” Appears
Difficult To Read Finger
The LED is Blinking All The Time
“Duplicate Finger” Appears
RFID Card Doesn’t Respond
No Sound
38
Chapter 14 • OTHER RESOURCES
38 Information About FingerTec®
38 Copyright Notice & Disclaimer
1• GETTING STARTED
Viewing the User Guide in the Internet
The User Guide is available in the package when you purchased the fingerprint terminal.
The User Guide is also available online at fingertec.com and user.fingertec.com. Choose
the language that you prefer for your User Guide.
Fingerprint Terminal Included Accessories
AC900 MODEL
D OO R LOC K T
IM
ER
WelcomeCheck-In
01-01 09:00 Fri
Screwdriver
Use the screwdriver to open the back
plate of fingerprint terminal and to install
the back plate against a wall.
A Packet of Bolts
AdapTec AC
Attach the back plate of the terminal
against a wall using the screws provided.
Supplying power and door access
controller to the terminal.
R2 or M2 MODEL
1
2
4
5
6
7
8
9
0
MENU
3
ESC
OK
USB Extension
TCP/IP Connector
For USB Flash disk connectivity in
fingerprint terminal for downloading
and uploading of data.
Connecting the network cable from
a PC or Network switch to a TCP/IP
connector at the terminal.
Screwdriver
Use the screwdriver to open the back
plate of fingerprint terminal and to
install the back plate against a wall.
TCP/IP Cable
Connecting fingerprint terminal for
Ethernet connection.
A Packet of Bolts
Use the screws to hold
the back plate of the
terminal against a wall.
RFID Cards (5 pieces)
* Exclusively for R2 model only
For card enrollment and verification.
5
Door Accessories Cable
Cables for 12V door lock, push button, 12V alarm, door sensor and
12V door bell, for door access.
RS232/RS485/Wiegand
Output Cable
For serial cable connection and
Wiegand Output connection.
Power Supply Cable
Connecting fingerprint terminal to the 12V power supply.
Included Printed Materials
User Guide
Refer to the user guide to understand the terminal operations
Video Guide
View simple instructions of how to enroll and get verification from the terminals
TCMS V2 Software CD & Video Guide
Install TCMS V2 Software from the CD and view the video guide on how to navigate the
software.
TCMS V2 Manual
Refer for the manual to understand how TCMS V2 software works.
Sample Enrollment Form
Input details of users during enrollment
Quick Start Guide
Overview of the FingerTec system
NOTE
All FingerTec resources are available at user.fingertec.com
Activating Fingerprint Terminal
To activate fingerprint terminal, connect the terminals to a standard power outlet and turn
on the on/off button (Refer to page 8). To download the data from the terminal, you need
to have the product key and activation code for the TCMS. The product key and activation
codes can be retrieved on top of the TCMS V2 manual booklet.
In case you lose TCMS V2 product key and activation code, go to user.fingertec.com/retrieve_key_user.php for retrieval.
Registering Terminal
Make sure that you register your terminal’s warranty with us at fingertec.com/ver2/english/e_warranty.htm.
6
2 • BASICS
Introduction to Fingerprint Products
FingerTec® is a renowned brand name for commercial fingerprint products for door access
and time attendance systems. FingerTec® offers a wide range of products to cater to the
growing needs for biometrics products in office/home automation as well as in security
industry.
Fingerprint terminals are loaded with powerful microprocessor that can process biometrics authentication methods for accurate personal identifications and for collection of precise data for time attendance and door access. In addition, some fingerprint terminals are
made to accept card verification as an added security measure.
This manual covers three models of fingerprint products, AC900, R2 and M2.
Overview
AC900 MODEL
L.E.D Display
WelcomeCheck-In
01-01 09:00 Fri
LCD Screen
Keypad
Fingerprint
Sensor
ITEM
WHAT IS IT FOR
LCD Screen
Displaying status of terminal, day, date and time.
LED Display
Green LED – The terminal is working fine and it is in standby mode.
Red LED – There is an error at the terminal that requires checking. For
first time use, the terminals need to be charged fully to avoid having
the red light blinking.
Keypad
To input instructions to the terminal and do configuration.
Fingerprint Sensor
Scanning finger for confirmation of identity.
7
R2 or M2 MODEL
L.E.D Display
LCD Screen
RFID Card
Induction
Area
1
2
3
4
5
6
7
8
9
0
MENU
ESC
Keypad
USB Port
Fingerprint
Sensor
Speaker
OK
Reset Button
ITEM
WHAT IS IT FOR
LCD Screen
Displaying status of terminal, day, date and time.
LED Display
Green LED – The terminal is working fine and it is in standby mode.
Red LED – There is an error at the terminal that requires checking. For
first time use, the terminals need to be charged fully to avoid having
the red light blinking.
Keypad
To input instructions to the terminal and do configuration.
Fingerprint Sensor
Scanning finger for confirmation of identity.
RFID Card Induction Area Area to read RFID card.
USB Port
To upload/download users information, password, fingerprints and
transaction logs via USB flash disk.
Speaker
For terminal voice emission.
Reset Button
Restart the terminal as and when required.
Power On/Off Button
MODEL
8
HOW TO TURN ON/OFF
AC900
Push on the ‘0’ button
R2 or M2
There is no power button available. Restart using the reset button
shown on the bottom of the terminal.
Keypad
1
2
3
4
5
6
7
8
9
0
MENU
ESC
OK
You can insert inputs to the terminals through the keypad. It contains numbers from 0-9,
power on/off button, an OK button, an ESC/Cancel button, a Scroll up/down button, a
doorbell button and a Menu button.
Battery
Fingerprint terminals operate using power supply from a standard power outlet.
Mini UPS: Mini UPS 12V can also to provide power supply to power on the terminals. Refer
to accessory.fingertec.com for more information about accessories.
Date/Time
The terminals display date and time at the home screen. Choose date and time format
based on your preference. Press Menu > Options > Systems Options > Date/Time > set
your time and save.
To change the date format: Press Menu > Options > Systems Options > Fmt > Determine
the date format based on your preference.
Voice Control
Voice Control lets you control the level of volume emitted by the terminal.
TURN ON/OFF
The system lets you turning on/off the voice based on your preference. Press Menu > Options > System Option > Adv Option > Voice > Y/N.
ADJUST VOLUME
Default volume of the terminal’s voice is 67. The volume can go as high as 100 and as low
as 0. To sustain the performance of the speaker, it’s recommended to stay at range 60-70.
To adjust the volume Press Menu > Options > System Option > Adv Option > Adj VOL (%)
> adjust accordingly .
9
Security Features
Security features help protect the information from the terminal from being accessed by
the unauthorized individuals.
ADMIN AFFIRM
Register an administrator to the system by enrolling, fingerprint or password to a user ID.
Press Menu > User Manage > Enroll Admin > Choose enrollment method > Perform enrolment and Save. After enrolling an administrator, main menu can only be accessed by an
administrator.
TAMPER SWITCH
The fingerprint terminals come with a tamper switch located at the rear of the terminals.
During installation, the tamper switch is compressed against the back plate. Any attempt
to dismantle the terminal will trigger the alarm and “System Broken” will be displayed on
the panel.
Cleaning Fingerprint Terminal
CLEAN THE BODY
Use a dry cloth to clean the terminal’s body. Do not use any liquids, household cleaners,
aerosol spray, solvents, alcohol, ammonia and abrasive solutions to clean the body of the
terminal because it could damage it.
CLEAN THE FINGERPRINT PRISM
Clean the fingerprint prism with a cellophane tape for (silicon coated prism). View the video on how to clean the fingerprint prism at this link fingertec.com/newsletter/enduser/
cleanfinger.html. For the non-coated prism, please use microfiber cloth.
Restarting and Resetting Terminal
If something isn’t working right, try restarting or resetting the terminals
RESTART THE TERMINAL
Push the On/Off button or reset button on the terminal to restart the terminal. If you can’t
restart the terminal, or if the problem persists, you might want to reset. Refer to page 11
and 12.
RESET THE TERMINAL
Menu > Option > System Option > Adv Opt > Rest terminal. Resetting of the terminal will
cause all your settings to return to the original factory settings. Make sure that you have
backed up all data before you proceed.
10
3 • CONNECTION – SYNCING TERMINALS
NOTE
Installation Guide
The installation guides are for installer reference only
Communication Diagrams
At the rear of every terminal, there are connections available for power, communication
and door access. Refer to the following diagrams for the terminals you require.
AC900 MODEL
Output
Voltage
+12V
TCP/IP Port
(Ethernet Connection)
0
Access Connection
1. Normal Open Lock Connection
NO
Door Strike
GND
NO +12V
1. Normal Close Lock Connection
NC
Electromagnetic/
Drop Bolt
(less than 1A)
GND
RS232 Cable
GND -12V
GND
NC
Switch
BUT
GND
GND
GND
PWR
RX
COM
TX
NO
GND
NC
485A
GND
485B
AL+
GND
AL
D0
BUT
D1
GND
+5V
B+
SEN
B-
GND
*requires 2 cables which has no +/- value
Using the push switch
1. RS485 Single Connection
2. RS485 Network Connection
485A
485A
RX+
485B
485B
RX-
485A
RS232/ RS485
Data Converter
485B
RX+
RXRS232/ RS485
Data Converter
11
R2 or M2 MODEL
ALM+
ALMBEEP
NC
GLED
COM
RLED
NO
For NC
or NO
door
lock
system
.
.
.
.
.
.
.
.
.
.
.
.
BUT
GND
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Wiegand
IN
INWD0
INWD1
GND
Power
OUT
SEN
+12V
BEL+
3rd party
controller
with 26 bits
wiegand
output
BELGND
+12V
DC12V
Power Supply
RJ45-1
RJ45-2
TCP/IP
-
TCP/IP
RJ45-6
1. RS485 Single Connection
485+
RX+
485-
RX-
RS232/RS485 Data
Converter
WD0
WD1
3rd party controller
with 26 bits wiegand
input
485+
12
GND
TXD
485-
RX+
485+
RX-
RS232/RS485 Data
Converter
Wiegand
OUT
RXD
2. RS485 Network Connection
485-
RJ45-3
RS232
cable
RS232
GND
485+
RS485
485-
For NC (normally closed) door lock system
ALM+
EM lock
(NC)
+
-
Emergency
break glass
(NC)
2
3
Key switch
(NC)
A
C
ALMNC
COM
NO
BUT
Release
button
GND
Door
sensor
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
SEN
BEL+
Doorbell
BELGND
+12V
DC12V
Power Supply
For NO (normally open) door lock system
ALM+
EM lock
(NO)
+
-
Emergency
break glass
(NO)
1
3
Key switch
(NO)
B
D
Release
button
ALMNC
COM
NO
BUT
GND
Door
sensor
SEN
BEL+
Doorbell
BELGND
+12V
DC12V
Power Supply
NOTE
Please refer to AdapTec AC Installer Manual if you are using AdapTec AC.
13
Descriptions of Available Connections
USB PORT
Linking with USB flash disk for remote data transfer.
1
NOTE
This feature is not available
in AC900
8
TCP/IP PORT
TOP
Connect with CAT 5 cable for LAN connection, one end to this port and
another end to the computer’s TCP/IP Port.
TCP/IP for Single Connection – Linking the terminal to a single computer
FRONT
1
8
using TCP/IP requires Ethernet 10/100Base-T Crossover Cable. The cable can be
used to cascade hubs or to connect Ethernet stations back-to-back without a hub.
It works with both 10Base-T and 100Base-TX.
JOINT 1 PIN
TX+
TXRX+
RX-
JOINT 2 PIN
•
2•
3•
6•
•3
•6
•1
•2
1
RX+
RXTX+
TX-
TCP/IP for Network Connection – Linking the terminals to multiple computers using TCP/IP requires
Ethernet 10/100Base-T Straight Thru Cable or “whips”. The cable works with both 10Base-T and 100BaseTX, connecting a network interface card to a hub or network outlet.
CONNECTOR PIN
TX+
TXRX+
RX-
CABLE COLOR
•
•
•
•
•
•
•
•
1
2
3
4
5
6
7
8
White/Orange
Orange
White/Green
Blue
White/Blue
Green
White/Brown
Brown
CONNECTOR
•1
•2
•3
•4
•5
•6
•7
•8
TX+
TXRX+
RX-
POWER SUPPLY PORT
Insert the Power Adapter point to this port for power.
RS232/RS485/WIEGAND CONNECTION PORT
RS232 – Connection to a computer using RS232 cable.
RS485 Single Connection - Connection to a single computer using RS485 wire.
RS485 Network Connection - Connection to multiple computers using Daisy Chain connection.
Wiegand Output – Connecting with third party connector or terminal(s).
ACCESS CONTROL PORT
Linking the terminal to door lock system.
BELL PORT
Linking the terminal to doorbell.
14
NOTE
Link all cables to the correct connection point(s) before attempting to connect the terminals to software.
Certificate of Authenticity
Checking the Genuine TCMS V2
FingerTec TCMS v2
Product Key:
YTR1-4AWE-9899
S/N: 8203602
Activation Key: K2EWF5SZ
001010
c 2008-2009 HRM System All right reserved.
TCMS V2 is genuine software by FingerTec®. Check the genuine sticker on top of TCMS V2
software manual booklet to retrieve product and activation code. The serial number of the
terminal must match with the serial number printed on the booklet in order to activate the
system.
Installation and Setup of TCMS V2
Install TCMS in a PC with sufficient minimum requirements. Refer to user.fingertec.com/
user-promanual.htm for TCMS V2 Manual online. Setup Wizard will require the product
key and activation code to activate the system. In case you lose TCMS V2 product key and
activation code, go to user.fingertec.com/retrieve_key_user.php for retrieval.
Connecting The Terminals to TCMS V2
DETERMINING TERMINAL NUMBER
Identify the number of your terminal to differentiate between one another. One TCMS V2
can connect to 999 units of terminal. Press Menu > Options > Comm Opt > Dev Num >
Select the number.
USING TCP/IP
Determining the IP Address
IP address is important, as it is a unique address of the terminal in LAN. Without the IP address, locating the specific terminal is not possible.
To input the IP address of the terminal: Press Menu > Options > Comm Opt > IP Addr > Key in IP address.
Setting up Ethernet
It is important to setup the Ethernet to connect the terminals using TCP/IP connection.
Setting up Ethernet is by enabling the Ethernet function: Press Menu > Options > Comm Opt > Ethernet > Yes. Turn off the terminal after you have set the Ethernet to Yes. Now, plug the network plug to the
Ethernet interface and turn the power on.
NOTE
By enabling this function, the RS232/RS485 will be disabled.
Determining the Netmask, Gateway and NetSpeed: For TCP/IP connection, please configure the netmask, gateway and netspeed for the terminal.
Press Menu > Options > Comm Opt > NetMask > Insert the numbers.
Press Menu > Options > Comm Opt > Gateway > Insert the numbers.
Press Menu > Options > Comm Opt > NetSpeed > Choose the speed of your Ethernet connection
15
USING RS232
For connection via RS232, baudrate is the determinant of communication speed between
the terminal and the software. The higher the baudrate, the faster the speed is.
To turn on RS232 connection and set the baudrate: Press Menu > Options > Comm Opt > RS232 >
Change the RS232 connection to Y. To change baudrate: Press Menu > Options > Comm Opt >
Baudrate > Change the Baudrate accordingly.
USING RS485
For connection via RS485, baudrate is also the determinant of communication speed between the terminal and the software but the speed must be according to the speed of the
converter. Check your converter for the speed.
To turn on RS485 connection and set the baudrate: Press Menu > Options > Comm Opt > RS232 >
Change the RS485 connection to Y .
To change baudrate: Press Menu > Options > Comm Opt > Baudrate > Change the Baudrate accordingly.
Using USB to Download/Upload Data
USB flash disk is useful in cases where the terminal is installed far from a PC or there is a
connection problem. To determine the type of USB compatible by the terminal, please
refer to this link at fingertec.com/newsletter/HL_74.html
USING USB
Press Menu > PenDrive Mgmt > Choose the operation that you want to carry via USB
Communication Key
Since the software is controlled by an activation code a and product key, set the COMM
key to zero. Press Menu > Options > Comm Opt > COMM Key > 0
16
4 • USER
Enrolling User
The terminals can enroll fingerprint templates, passwords and card information. This chapter covers all possible user enrollments in the terminals.
Caution: Enrollment of supervisor or administrator is important to making sure of the terminals data safety. Prior to enrolling new user, supervisor has to be enrolled first by using
any of methods mentioned below. Select Enroll Admin > Choose the Privilege Level either
Supervisor or Administrator to proceed.
FINGERPRINT ENROLLMENT
It is recommended to enroll two fingers for one user ID. One template is default and another one is used for backup. You need to check the quality of the fingerprint before doing
any fingerprint enrollment. It is important to locate the center points of the finger because
the center points has to be placed in the middle of the scanner during enrollment to get
a good reading. Refer to page 19. You also have to make sure that the fingers are not too
wet or too dry for enrollment.
Enrolling fingerprint: Press Menu > User Manage > Enroll User > Enroll FP > New Enroll >
OK > Place finger 3 times > (OK) Save > ESC to exit, New Enrol (Continue?) – OK to proceed
to enroll another fingerprint.
Enrolling backup fingerprint: Press Menu > User Manage > Enroll User > Enroll FP > ESC >
Input User ID > Place finger 3 times > (OK) Save > ESC to exit, New Enroll (Continue?) – OK
to proceed to enroll another fingerprint.
CARD ENROLLMENT
Default card for the terminal is RFID. MiFare and HID card systems are available upon request.
Enrolling card: Press Menu > User Manage > Enroll User > Reg RFID > New Enroll? > OK
> Key in User ID (PIN) > Wave the card at the scanning area until the screen displays the
Card ID > (OK) Save
PASSWORD ENROLLMENT
The terminals offer password verification and maximum length of password is 5 digit.
Enrolling password: Press Menu > User Manage > Enroll User > Enroll Pwd > New Enroll?
> OK > Key in User ID (PIN) > OK > Input your password > LCD showing the ID with minus
-P to indicate that the user ID is using password > OK (Save)
Changing password: Press Menu > User Manage > Enroll User > Enroll Pwd > ESC > Input
User ID > OK > Change your password > LCD showing the ID with minus -P to indicate that
the user ID is using password > OK (Save)
17
FINGERPRINT AND PASSWORD ENROLLMENT
The terminals offer a combination of fingerprint and password enrollment for better security.
Enrolling FP and password: Press Menu > User Manage > Enroll User > FP & Pwd > New
Enroll? > OK > Key in User ID (PIN) > OK > Input your fingerprint > Input your password and
confirm the password one more time > LCD is showing the ID with minus -OP to indicate
that the user ID is using a combination of fingerprint and password > OK (Save)
Verifying User
1:1 (ONE TO ONE) / 1:N (ONE TO MANY)
VERIFICATION METHOD
WHAT IS IT FOR
1:1 (One to One)
You have to identify your User ID before inputting any biometrics
feature for verification. For example, your user ID is 1008. One to
one method requires you to key in user ID followed by your fingerprint to get verified.
1:N (One to Many)
You don’t need to identify your User ID before inputting any biometrics feature for verification. Simply place your finger on the
scanner for verification.
VOICE MESSAGE
VOICE / MESSAGE
WHAT DOES IT MEAN?
“Verified”
Identity verification is successful, the terminal stores the transaction logs and opens the door (if connected to door access)
“Try again please”
Identity verification is failed because the finger is not properly positioned, the template is not available in the terminal or the password is incorrect.
“Admin Affirm”
You are not an administrator of the system and you cannot access
Menu page
“Duplicate Finger”
This message only appears during registration when the finger
that you want to enroll has been enrolled before. “FP Enrolled
Alrd” will be displayed on the LCD screen.
“Invalid ID”
For 1:1 verification, User ID entered does not match with fingerprint.
FINGERPRINT VERIFICATION
1:N – 1:N verification does not require any input of your user ID. Place your finger properly on
the scanner and the terminal takes second to verify your identity
1:1 – 1:1 requires input of User ID before the terminal reads and verifies. Input ID on the screen
> Press OK button > the terminal reads and verifies.
18
Some precautions have to be taken to get a good read every time.
Make sure the center point of your finger is placed in the middle of the scanner for a good
read.
·
Center point
·
·
·
·
Recommended to use index finger. The terminal accepts other fingers but index is the most
convenient.
Make sure the finger is not wet, too dry, injured or dirty
Do not press hard on the sensor, just place it comfortably
Avoid direct sunlight or bright light
PASSWORD VERIFICATION
Password can be an option for those who do not prefer to use other verification methods. To
verify using password, insert User ID > OK > insert password and press OK.
CARD VERIFICATION
Place the card on the card scanning area and the terminal reads and verifies.
Types of Verification Method
The fingerprint terminals offer various verification methods which include fingerprint (FP), User
ID (PIN), Password (PW), RFID (RF). You can configure the terminal to offer multiverification
methods. Press Menu > Options > Access Options > Group VerType > Select the Group > OK >
Select the time > OK > Down arrow and select Verification Type > OK
The terminals support the following combinations of verification:
VERIFICATION TYPE
DESCRIPTION
FP
Fingerprint only
PIN
User ID only
PW
Password only
RF
RFID Card only
FP/PW
Fingerprint or password
FP/RF
Fingerprint or RFID Card
PW/RF
Password or RFID Card
PIN & FP
User ID and fingerprint
FP & PW
Fingerprint and password
19
FP & RF
Fingerprint and RFID Card
PW & RF
Password and RFID Card
FP/ PW/ RF
Fingerprint or Password or RFID. One method only
FP & PW & RF
Fingerprint and password and RFID, all methods are required
PIN & FP & PW
User ID, fingerprint and password, all methods required
FP & RF / PIN
Fingerprint and RFID card or 1:1 fingerprint matching
Go to Chapter 8: Access Options to learn more about Grouping and Group Definition.
Adding User Information
User information can be added into FingerTec fingerprint terminals through the TCMS V2
software. After the information is updated, sync TCMS V2 and the terminal to display the
information.
Deleting User
Only an administrator can do user deletion at the terminal. To delete certain user(s), press
Menu > User Manage > Delete > Input User ID > The terminal will tell you the verification
method enrolled by the user ID > OK > Prompting you to Delete User > Press OK > Confirmation is required > OK as Yes and Esc as No
Access Level/Privilege
The terminal offers various types of access level or privilege.
20
PRIVILEGE
WHAT CAN YOU DO?
Normal User
Only use the terminal to verify your identity. You cannot access
into the Menu and make changes on settings and system
Enroller
You are allowed to access into the menu to enroll user only.
Administrator
You are allowed to access into the menu to enroll users only and
edit simple settings and system excluding access options and advanced options
Supervisor
You are allowed to access into the menu to enroll users and edit
settings and system
5 • SYSTEM
General Settings
ADJUSTING DATE/TIME
The terminal functions to record time attendance and door access activities of employees. Precision in time and date cannot be compromised for the system to work efficiently.
Adjust Date/Time according to your time zone. Press Menu > Options > System Opt >
Date/Time > Select Value > OK
DATE FORMAT
Date format can differ based on countries for example in Malaysia, date-month-year while
in America month comes first. Choose your date format according to your preference. The
default format is dd-mm-yy. Press Menu > Options > System Opt > Fmt > Select Format
> OK
SYSTEM LANGUAGE
The terminals offers various languages to match your local requirements. Maximum of 3
language packs available in one terminal at a time and it’s set according to your request
during purchase. Default language is English. Menu > Options > System Opt > Language
> Choose your language > OK
VOICE
The terminal has certain voice commands for users to guide user during enrolment and to
notify user during verification. Menu > Options > System Opt > Adv Option > Voice > Y/N
VOLUME (%)
Voice Control lets you control the level of volume emitted by the terminal.
Adjust Volume: Default volume of the terminal’s voice is 65. The volume can go as high
as 100 and as low as 0. To sustain the performance of speaker in the terminal it’s recommended to stay at range 60-70. To adjust the volume Press Menu > Options > System Opt
> Adv Option > Adj VOL (%) > Set your number > OK.
USER INTERFACE STYLE
The terminals offer different user interface style. Select your style based on your preference. Menu > Options > UI Style > Select your style > OK
Fingerprint Settings
Configure settings for fingerprint enrollment and verification to achieve optimum effectiveness.
SETTING THRESHOLD
Threshold is a level of fingerprint scanner’s sensitivity. Threshold determines how many
percent of minutiae points on a fingerprint template being read by the system. The higher
the threshold level, more points are being read, more restricted the system. Configure the
threshold for 1:1 and 1:N methods.
For 1:1, the range is from 15-50 and the recommended value is 35.
For 1:N, the range is from 5-50 and the recommended value is 45.
21
1:N – Match Threshold: Menu > Options > System Opt > Adv Option > Match Threshold
> Determine the Level > OK
1:1 – 1:1 Threshold: Menu > Options > System Opt > Adv Option > 1:1 Threshold > Determine the Level > OK
TWO SENSOR
When you choose yes for this operation, an external fingerprint scanner can be inserted at
the USB port to do verification. Menu > Options > System Opt > Adv Option > Two Sensor
> Y/N > OK
AUTO ALARM
Auto Alarm allows you to connect the terminal to third party alarm system. Menu > Options > System Opt > Adv Option > Auto Alarm > Y/N > OK
SHOW SCORE
The algorithm reads the minutiae points on a fingerprint for verification. This operation
allows you to choose to display the number of minutiae points being read by the terminal.
If you choose Y, the number will be displayed on the top right corner of the LCD screen.
Menu > Options > System Opt > Adv Option > Show Score > Y/N > OK
DEFINING WORK CODES
The fingerprint terminal provides work code feature which allowing user to key in a predefined numbers after verification. The work code numbers are predefined in software. The
following table is showing examples of work codes.
Reasons
Work code
Check In
00
Check Out
01
OT start
04
Done
05
Sick Leave
10
Half-day Leave
12
Emergency Leave
11
Meeting Client
20
Outstation
21
Workcode Mode 1: Verification followed by work code
Workcode Mode 2: Work code followed by verification
To disable: Select No
Menu > Options > System Opt > Adv Option > Work Code > OK > Select Preference > OK
Update Firmware
FingerTec® offers update of the terminal regularly through software in a PC. Please always
consult your local reseller before you update firmware of the terminal or alternatively you
can contact us at [email protected] Save the latest firmware in a USB flash disk
before attempting this operation. Menu > Options > System Opt > Adv Option > Upd
Firmware > OK > Plug Pen Drive? > Insert the USB Flash Disk into the slot > OK
22
System Information
The terminals keep information of the system and this information is available for viewing
by administrators.
NUMBER OF USERS IN THE TERMINAL (USER COUNT)
Every model of the terminal has different user capacity depending on the number of templates a user has in a terminal. For example, if a terminal could contain 3000 fingerprint
templates and a user is entitled to 2 templates enrolment, the total user of the system
would be 1500. To know how many users are enrolled in a terminal: Press Menu > Sys
Info > User Cnt > View the number
QUANTITY OF FINGERPRINT TEMPLATES STORED IN THE TERMINAL
(FP COUNT)
The terminals contain fingerprint templates and the capacity differs from one model to
another. To know the number of fingerprint count in the terminal: Press Menu > Sys Info
> FP Cnt > View the number
QUANTITY OF ATTENDANCE LOG SAVED IN THE TERMINAL
(ATT LOG)
Once verification is completed, an attendance log will be stored in the terminal as record.
A terminal can contain up to 120,000 logs depending on the models. Press Menu > Sys Info
> AttLogs Cnt > View the number
NUMBER OF ADMINISTRATOR REGISTERED IN THE TERMINAL
(ADMIN COUNT)
A company can enroll several administrators to manage the system. This function enable
the company to check the number of administrator present for a particular terminal. Press
Menu > Sys Info > Admin Cnt > View the number
NUMBER OF PASSWORD USER AVAILABLE IN THE TERMINAL
(PASSWORD USER)
Users can do verification using PIN password and a combination of fingerprint and password. Find out how many users are using password: Press Menu > Sys Info > Password
User > View the number
NUMBER OF TIME SCANNERS HAVE BEEN USED FOR VERIFICATION
(S LOGS)
S logs stands for scanner logs, which means the number of times the scanner has been
used for verification, regardless of whether it is successful or not. To view the scanner logs:
Press Menu > Sys Info > S Logs > View the number of S Logs
FREE SPACE INFORMATION (FREE SPACE)
Find out the information about availability of space in your terminal through this function.
Press Menu > Sys Info > Free Space > View the info
Information available includes fingerprint count, att log and S logs.
DEVICE INFORMATION (DEV INFO)
Find out the information about your terminal through this function. Press Menu > Sys Info
> Dev Info > View the info
23
Information available includes:
FPCnt (100): Showing the number of fingerprint templates stored in the reader, for example for R2 FP(100) 30 is 100 x30= 3000 templates
AttLog (10k): Showing the number of attendance logs that can be stored in the reader, for
example for R2 AttLog (10k) 12 means 10,000 x 12 = 120,000
S Logs: Showing the number of Scanner Logs available for the terminal.
Manufactured Time (Manu Time): The date and time when the terminal was produced is
displayed when you press Manu Time
Serial Number of the Terminal (Serial Num): The serial number of the terminal is important
to activate the software and to liaise with FingerTec Worldwide in support issues. The Serial number is pasted on the back of the terminal but in case the sticker is damaged, this is
where you can retrieve the serial number.
Manufacturer: Get the name of the manufacturer of the terminal here.
Device Name: All models have different names. If you don’t know the name of the terminal
that you are having, get it here.
Algorithm Version: FingerTec Worldwide has already released a few algorithm versions
into the market since the year 2000. New algorithm version comes with some improvements. This is where you can find terminal’s algorithm version.
Firmware Version: Support sometimes require firmware version to resolve some support
issues. The version and date of the version is released is provided here. For example: Ver
6.20 Aug 19 2009
View MAC: This feature is a security feature of the products. Linking Software to the terminal requiring the correct MAC address. Without availability of MAC address, software will
not be activated correctly. All products are supplied with the correct MAC address to ease
communication. This is also to hinder people from using software with a different hardware
brand. An example of a MAC address is 00:0A:5D F1 BE 57. Menu > Sys Info > Dev Info >
View MAC
MCU Version: An MCU is the Main Controller Unit for the terminals. Version of the MCU
determines the features and functions the terminal carries. To check the MCU Version: Menu >
Sys Info > Dev Info > MCU Version
Log Information (Log Opt)
A terminal can only contain certain amount of information before the terminal is full and
not accepting any data anymore. To maintain the performance of a terminal, you can set
alarm to alert you when the data reaches a certain warning level.
ALARM SUPERLOG
To instruct terminal to alert user if the transaction storage for administrator login is less than
as configured. Default value is 99.
ALARM ATTLOG
To instruct terminal to alert user if the transaction storage is less than as configured. Default
value is 99
RECHECK MIN
To instruct terminal to update clocking times of all users in a time interval. Default is 10
mins.
24
6 • DATA
Every time an enrollment is performed or a verification is done, a transaction log is stored inside
the terminal. The data contains Terminal ID, date,
time, userID and transaction activity. For example, 0105021009000000000010000:Code
These logs need to be managed to maintain the
effectiveness of the terminal. It is recommended
to do the housekeeping of data from the software
but there are 5 functions available in Data icon to
enable you to manage data in the terminals
DESCRIPTION
CODE
Terminal ID
01
Date (ddmmyy)
050210
Time (hhmm)
0900
User ID
000000001
Transaction Code
00
Terminal Activity
00
Deleting Transaction Logs
Delete Attendance Logs: The fingerprint terminal stores every transaction logs of its user.
Once a user is enrolled and verified, the logs will be kept in the terminal. Sometimes housekeeping needs to be done to sustain the terminal’s performance. Please be certain before
performing this operation because once the OK button is pressed, all attendance logs will
be lost. Menu > Options > System Opt > Adv Option > Del Attlogs > OK > Delete? OK
Deleting All Data
Clear All Data: The fingerprint terminal contains all user data including User ID, verification methods, fingerprint templates, logs, etc. This operation allows deletion of all data
in the terminal. Please be certain before performing this operation because once the OK
button is pressed, all data will be lost. Menu > Options > System Opt > Adv Option > Clear
All Data > OK > Delete? OK
Managing User Privilege
Clear Admin Privilege: To access system menu, it is recommended to enroll administrator to the system. Once administrator is enrolled, every time someone presses the Menu
button, Admin Affirm message will be displayed. Clear Admin Privilege operation allows
the current administrator to clear all his/her data to make way for the new administrator’s
data. Once the operation is completed, system menu is accessible by all users. Menu >
Options > System Opt > Adv Option > Clr Admin Pri > OK > Continue? > OK
Resetting to Factory Settings
Reset Option: This feature is to restore all settings in the terminal to return to the original
factory settings. You have to be certain before conducting this operation because once
the OK button is pressed the terminal will be reset automatically. Menu > Options > System Opt > Adv Option > Reset Opts > OK. Please redo all the settings to suit to your company’s requirements. Menu > Data icon > Restore to Factory Settings > Confirmation is
required (Yes/No)
25
7 • USB
NOTE
This feature is NOT available in AC900
Understanding the Need for USB Flash Disk
Communication between the terminal and a PC is very important to upload and download
transaction data for time attendance and door access reports. The terminal offers a few
communication options such as LAN and serial cable connections but sometimes there
are scenarios that require USB (Universal Serial Bus) connectivity. USB can connect to the
terminal with a computer for download and upload of user information and transaction
logs. In the terminal, the USB Flash Disk function is known as Pen Drive Management.
Type of USB
There are various types of USB available in the market. The terminal can only work with
USB flash disks that support minimum Linux Kernel 2.4.x, working fine with Imation, Transcend and Pen Drive (minimum support Linux Kernel 2.4.x) To determine the type of USB
compatible by FingerTec terminal, please refer to this link at fingertec.com/newsletter/
HL_74.html
Downloading Attendance Logs
To download attendance logs from the terminal to the computer: Menu > PenDrive
Mng > DwnLoad AttLog > The terminal would require you to plug in the USB Flash Disk to
proceed. After download process is complete, eject USB Flask Disk from the terminal and
connects it to your PC that has been installed with the software. Upload the data from the
USB into software for further processing.
Downloading User Data
Enrollment of user must be done at the terminal and during enrollment user data such as
name and user ID are inputted. To sync the data between the terminal and computer:
Menu > PenDrive Mng > DwnLoad User > The terminal would require you to plug in the
USB Flash Disk to proceed.
Uploading User Data from USB to Terminal
While administrator can input user data from the terminal, the rests of user information is
completed in the software. Get the latest updates of user information from software to the
terminal using USB Flash Disk. Menu > PenDrive Mng > UpLoad User > The terminal would
require you to plug in the USB Flash Disk to proceed.
Uploading Short Messages
Some the terminals can display short messaging system on the LCD. The SMS can be private or public. To assign sms to an individual or all staff using USB: Menu > PenDrive
Mng > Upload SMS > Insert the USB Flash Disk to proceed
26
8 • ACCESS
Using The Terminal as Door Access
The terminals can be connected to door access accessories like electromagnetic lock,
doorbolt, exit button, etc to control access to doors. FingerTec provides all kinds of doorlock accessories which can be viewed at accessory.fingertec.com.
Make sure you understand the access options offered in the terminal and do necessary
configurations for your door access system.
Access Options
This function determines user’s accessibility or authority to enter certain doors.
TIME ZONE
The period where user is allowed access is called TIME ZONE or time period (TP). In total
there are 50 time zones available in FingerTec fingerprint models. Each Time Zone has 7
time slots for Monday until Sunday. To define time zone: Press Menu > Options > Access
Options > Define TP > Select the Time Zone number and determine the time for each
day.
Example 1
TIME ZONE SUN
MON
TUE
WED
THU
FRI
SAT
1
0900:1800 0900:1800 0900:1800 0900:1800 0900:1800 0900:1800 0900:1800
What does Time Zone 1 mean?
Time Zone 1 consists of a constant access time for a period of one week where a user
checks in at 9:00 and leaves at 18:00
Example 2
TIME ZONE SUN
MON
TUE
WED
THU
FRI
SAT
2
0000:2359 0800:1200 0800:1200 0800:1200 0800:1200 0800:1200 0000:2359
What does Time Zone 2 mean?
Time Zone 2 is showing variation in access schedule from 8am-12pm from Mondays to
Fridays and users are not allowed any access on the weekends.
Example 1
TIME ZONE SUN
MON
TUE
WED
THU
FRI
SAT
2
0000:2359 1400:1800 1400:1800 1400:1800 1400:1800 1400:1800 0000:2359
What does Time Zone 3 mean?
Time Zone 3 is showing variation in access schedule from 2pm-6pm from Mondays to Fridays and users are not allowed any access on the weekends
27
GROUPING
When a group of users having almost similar time zones assignment, they can be grouped
together. For example, Time Zone 2 and Time Zone 3 are suitable for one group where users in this group checks in at 8:00 until 12:00, break time from 12:00 to 14:00 and continue
from 14:00 to 18:00, and no one is allowed access during weekends. Therefore, these users
will be in Group Time Zone 1. The table below illustrates the Group Time Zone concept.
GROUP TIME ZONE
TIME ZONE
TIME ZONE
1
2
3
TIME ZONE
There are a total of 5 Group Time Zone available in the system. System default is Group
1 and Time Zone 1. Therefore, the newly enrolled user automatically will be in unlocking
status. If those users are not included in the grouping combination setting, they are given
permission to record attendance but they can’t unlock any door.
To define Group Time Zone or known as GRP TP Define in the terminal: Press Menu >
Options > Access Options > GRP TP Define > There are a total of 5 Group Time Zone offered and each Group Time Zone accepts only 3 time zones.
User Account Options
After a user has been enrolled, you can configure his access option settings. Press Menu >
Options > Access Options > User Acc Opts > Input user ID that you want to set the access
option > Determine the below matter:
USER ACC OPTS
WHAT YOU SHOULD DO
Belong to Group
Select group for this user
Use Group TPs
Yes or No
TP1
Select your Time Zone number 1
TP2
Select your Time Zone number 2
TP3
Select your Time Zone number 3
VERType
Select the verification type. There are a total of 15 types available
Use Grp VS
Yes or No
Access Combination
Access Combination is when you combine different users’ verification in order to gain
access. The system offers 10 different Access Combo and each combination applies to 3
Group Time Zone:
ACCESS COMBO
1
GROUP TIME ZONE
1
TP1: 0900 – 13:00
2
TP2: 1000 – 1500
3
TP3: 1300 - 1400
To use the Access Combo, users from all the three time zones must be present for verification and the time period of the three groups must be valid in order to gain access. As in
these time zones, 13:00 is the overlapping time where all of them can gain access.
28
To configure Access Combo: press Menu > Options > Access Options > Access Comb >
Select the combination you want for example Comb1 > OK > input the number, in this case
123 to represent GRP TP1, GRP TP2, GRP TP3> OK
Lock
The opening period of electromagnetic lock or door bolt can be controlled according to
your requirement or preference. The default value is 150 which translates to 3 sec. 50 is
equivalent to 1 second. Press Menu > Options > Access Options > Lock > Determine the
value of lock delay.
Door Sensor Delay
Door sensor delay can be configured to alert users if a door is not closing well after a time
period. Door sensor must be installed prior to activation of this option. The default period
is 10seconds and the maximum period is 999seconds. Press Menu > Options > Access Options >Dsen Delay > Determine the value of lock delay.
Door Sensor Mode
Door sensor mode is to configure the time to alert an internal buzzer if the door is not closing properly. The standard of door locking system includes:
Normally Closed (NC): An electrical contact that regularly allows electricity to flow until it
is signaled to open
Normally Open (NO).: An electrical contact that rarely allows electricity to flow. To use
door sensor, select NC. Press Menu > Options > Access Options > Dsen Mode > Determine
the type correctly > OK
Door Sensor Alarm
Door Sensor Alarm can be configured to alert users using alarm system if a door is not
closing well after a time period. Alarm system must be installed first to use this operation.
Press Menu > Options > Access Options > Dsen Alarm > Determine the period > OK
Turning Off Alarm
There are scenarios that require you to turn off your alarm system and this can be done
through the terminal. To do this you have to press and hold the security button at the back
of the reader followed by pressing Menu > Turn Off Alarm.If you didn’t press the security
button, “System Broken!!!” message will be displayed when you press the Turn Off Alarm
operation button.
Duress Options
Duress Option is to allow user to use his fingerprint in duress situations. The terminal will
trigger an alarm system after receiving a successful verification from a duress fingerprint.
29
MANAGEMENT OF DURESS FINGERPRINT
Press Menu > Options > Access Options > Duress Options > Duress FP >. You can perform
four tasks in this operation.
DURESS FP
WHAT IS IT FOR
New Enrollment
To perform new fingerprint enrollment for duress purpose
Define Duress FP
To define the already enrolled fingerprint for duress purpose
Undefine Duress FP
To undefined select enrolled duress fingerprint from the
terminal
Undefine All Duress FP
To undefined all enrolled duress fingerprints from the terminal
HELP KEY
You can configure a Help Key in your terminal to function during duress situations. First,
you have to enable the Help Key by: Press Menu > Options > Access Options > Duress Options > Help Key > Y. Then, press and hold the down arrow for 3s followed by the duress
fingerprint verification, to trigger alarm.
TRIGGER METHODS
The terminals offer 3 types of alarm trigger method. Press Menu > Options > Access Options > Duress Options > Choose your method > Y. You can choose one method only.
ALARM TRIGGER METHOD WHAT DOES IT MEAN?
1:1 Trigger
Triggering alarm using 1:1 method
1:N Trigger
Triggering alarm using 1:N method
Password Trigger
Triggering alarm using password method
NOTE
Do not using the same method and the same fingerprint during normal working days to avoid
triggering the alarm system and disrupting working environment.
ALARM DELAY
Set the timer to set off the alarm after successful duress finger verification. The time range
is from 0 to 254s. The type of output for alarm is NO/NC. Press Menu > Options > Access
Options > Duress Options > Alarm Delay > Set your value > OK
Alarm Count
There is a limit to unsuccessful verification by a user. Predefine the value and if a user
exceeds the allowed times, the alarm could be triggered if your terminal is installed with
an alarm system. Press Menu > Options > Access Options > Alarm CNT > Define the value
> OK
Group Verification Type
This function offers various verification type(s) for every group that can be set according to time. Description of verification types available in FingerTec fingerprint terminal is
explained in Chapter 4: User. Press Menu > Options > Access Options > Group VerType >
Select the Group > OK > Select the time > Down arrow and select Verification Type. After
finished, press OK.
30
9 • RFID CARD FUNCTION
NOTE
This feature is NOT available in AC900 & M2
The fingerprint terminals are versatile and it can accept card verifications. Refer to page 8.
This chapter covers the Radio Frequency Identification or better known as RFID system.
The terminals accept RFID card with specifications of 64-bit, 125kHz.
Enrollment of RFID Card
RFID can be enrolled alone, with fingerprint or with password. Each RFID card comes with
a unique ID and the terminals will read from the numbers and match it with the card.
Enrollment of RFID is easy. Press Menu > User Manage > Enroll User/Admin > Reg RFID >
OK > Do you want to do new enrollment? > OK > Insert the user ID > OK > Wave the card
to the induction area and the machine will display the card number on the LCD along with
the User ID > OK > The terminal will display User ID-C meaning that the ID is enrolled with
card > OK(Save)
Verification Using RFID Card Only
In case you would want your the terminal to read only RFID card, you can configure this
selection by selecting RF on Group VerType under Access Options.
Multi-verification Methods Using RFID
The terminals allow multi-verification where a user is required to use two or more verification methods before he could allow access to certain areas. Refer to Chapter 4: User, page
24 under Types of Verification Method for more information about different combinations
for the terminals and how to configure.
Basically, in order to select different verification methods, make sure that you have registered or enrolled that method in the terminal for the said User ID before any selection is
made.
Deleting RFID Card
RFID card can be used again and again but the information in the card must be deleted
first before inserting new information.
Press Menu > User Manage > Delete > Input the User ID and wave the card at the induction
area > The LCD will ask whether you want to delete the User ID-C > The terminal will ask
whether you want to delete User ID > And to delete user. Press OK to all.
Once the card has been emptied, it can be used again.
Changing Card ID
Press Menu > User Manage > Enroll User/Admin > Reg RFID > ESC > Change Card ID > Key
in Original ID > OK > Wave new card > OK (Save)
31
10 • MIFARE CARD FUNCTION
NOTE
This feature is not a default function and it’s made upon request. Check your terminal card
system to identify the type of card the terminal is using. This feature is NOT available in AC900
and M2
This chapter covers the MiFare card system or better known in MC system. The terminals
accept MiFare card with specifications MF1S50/S70, 13.56MHz.
Fingerprint Card Key (FP Card Key)
FP Card Key function provides extra security to the MiFare card users. FP Card Key is a password with a maximum 6-digit code. Once you have inserted an FP Card Key into a terminal,
all the MiFare cards which are enrolled in this terminal will have this password. The terminal
will always check the password before verification is done.
To input the FP Card Key: Press Menu > Options > System Option > Adv Option > FP Card
Key > Input the Password > OK
Creating PIN Card
PIN is known as a User ID. Enroll a fingerprint to obtain a User ID. To create a PIN Card, you
need to have a User ID or a PIN.
Menu > User Manage > FPCard Mng > Create PINCard > Input an ID > Show the card to
the induction area > The LCD will display “Write Succ” which indicates that the ID has been
transferred to the card and is not stored in the terminal anymore. After this registration, a
user can get access by using the card only.
Enrolling FP Card
Enroll FP is a function to store a fingerprint template into a MiFare card. Once the enrollment is successful, the templates will no longer be kept in the terminal. Therefore, access
or attendance, you need to produce the card to the terminal to obtain verification. In your
card now stores your user ID and your fingerprint template.
Menu > User Manage > FPCard Mng > Enroll FPCard > Input a User ID > Register your fingerprint > Show the Mifare Card at the induction area > The LCD will display “Write Succ” to
indicate that the process is successful
Creating FPCard
Create FPCard is a function that allows you to duplicate a fingerprint template already enrolled in the terminal to be copied into the card. Therefore, for access or attendance, you
can choose to use your card or your fingerprint.
Menu > User Manage > FPCard Mng > Enroll FPCard > Input a User ID (Make sure that this
User ID has been enrolled with a fingerprint > Show the Mifare Card at the induction area >
The LCD will display “Write Succ” to indicate that the process is successful.
Now you can gain access or report attendance using the card or the fingerprint.
32
Registering FPCard
Register FPCard is a function whereby you want to use your FP Card in other terminals in
the company. Menu > User Manage > FPCard Mng > Reg FPCard > Show the Mifare Card
at the induction area > The LCD will display “Write Succ” to indicate that the process is successful. Now you can gain access or report attendance using the FP card.
Unregistering FPCard
This is a function whereby you do not want to use your FP Card in any terminals in the
company. Menu > User Manage > FPCard Mng > Unreg FPCard > Show the Mifare Card at
the induction area > The LCD will display “Write Succ” to indicate that the process is successful
The card is still valid but the card cannot be used in that particular terminal to gain access
or report attendance.
Emptying FPCard
MiFare card is writeable; therefore you can use it time and time again. To delete all the
information in the card, use Empty FPCard function.
Menu > User Manage > FPCard Mng > Empty FPCard > Show the Mifare Card at the induction area > The LCD will display “Write Succ” to indicate that the process is successful. Now
the card is empty and ready to accept enrollment.
Dumping FPCard
Fingerprint template stored in MiFare card can be transferred to the terminal by this simple
operation. Make sure that the card is containing fingerprint templates to proceed with this
operation.
Menu > User Manage > FPCard Mng > Dump FPCard > Show the Mifare Card at the induction area > The LCD will display “Write Succ” to indicate that the process is successful.
Once copied, you can use fingerprint or the card on that particular terminal for access or
attendance.
Moving To FPCard
Fingerprint template stored in the terminal can also be transferred to the FP Card by this
simple operation. Once the process is done, the terminal deletes the fingerprint template
from its memory. Menu > User Manage > FPCard Mng > Move to FPCard > Show the Mifare
Card at the induction area > The LCD will display “Write Succ” to indicate that the process
is successful.
Changing FPCard
Press Menu > User Management > OK > Enroll User/Admin > OK > Register RFID > ESC >
Change Card ID > Key in original ID > OK > Wave new card > OK (Save)
33
11 • HID CARD FUNCTION
NOTE
This feature is not a default function and it’s made upon request. Check your terminal card
system to identify the type of card the terminal is using. This feature is NOT available in AC900
and M2.
The terminals accept HID card with specifications 1325, 26-bit, 125kHz. The Prox II card
support 26-bit and it comes with unique programming information into its contents,
which include card reading bits, card number range, facility code, site code, etc. HID card
also applies encryption to the contents o the card to maintain high level of security and to
eliminate duplications.
Registering HID Card
Registration of HID card is similar to registration of normal RFID card. Press Menu > User
Manage > Enroll User/Admin > Reg RFID > Do you want to do new enrollment? > Insert
user ID > Wave the card to the induction area and the machine will display the card number
along with the user ID on the LCD > The terminal will display UserID-C indicating that the
user ID has been enrolled with card > OK(Save)
Deleting HID Card
HID card can be used again and again but the information in the card must be deleted first
before inserting new information.
Press Menu > User Manage > Delete > Input the User ID and wave the card at the induction
area > The LCD will ask whether you want to delete the User ID-C > The terminal will ask
whether you want to delete User ID > And to delete user. Press OK to all.
Once the card has been emptied, it can be used again.
34
12 • AUTO TEST
Who should do the Auto Test?
Auto Test page is to diagnose or analyze the conditions in the terminal. There are 6 tests
available in the Auto Test page and only administrator is allowed to perform the test. Before running any tests, kindly contact your reseller for advice or you could email [email protected]
fingertec.com.
Run All Tests At Once
The Auto Test contains 6 tests and to run all of them at once, Press Menu > Options > Auto
Test > Run All Test > OK > Pls keep Pwr On message will be displayed > The terminal will
run all tests and when finished the LCD will display the result such as this: All: 31 Bad: 0, to
indicate the level of breakdown in the terminal.
FLASH Test
Press Menu > Options > Auto Test > FLASH test > OK > Pls keep Pwr On message will be
displayed > The terminal will run all tests and when finished the LCD will display the result
such as this: All: 31 Bad: 0
LCD Test
Press Menu > Options > Auto Test > LCD test > OK > The screen will display lines of ‘W’. Any
missing Ws or jagged W indicates LCD error. Escape to return to the previous page
Voice Test
Press Menu > Options > Auto Test > Voice test > OK > The LCD will display for example:
Play Voice 1 and you will hear the message for that. Press OK to listen to the next voice. Any
error indicating something is wrong with the speaker.
FP Reader
Press Menu > Options > Auto Test > FP Reader > OK > If your fingerprint sensor is not in
good condition, you will see “OK!”
Key Test
Press Menu > Options > Auto Test > Key Test > OK > Press any key and look at the LCD
display. If the key matches the description on the LCD, the keypad is in good condition
RTC Test
Press Menu > Options > Auto Test > RTC test > OK > If the RTC battery is still working, the
test will prompt an “OK!”
35
13 • TROUBLESHOOTING
“Unable to Connect” Appears
When this message appears, it means that the settings for the terminals and the computer
are not properly done. Find out which method you are using to connect. FingerTec offers
LAN, RS232, RS485 and USB communication methods. Refer to Chapter 3: Connection Syncing Terminal, page 11 to further understand the topic.
“Admin Affirm” Appears
You are not an administrator of this terminal. Only an authorized administrator of the system is allowed to access the Menu. Any attempt of normal user to access the Menu will
prompt “Admin Affirm” message on the screen. In case the administrator has resigned
from the company, kindly contact your FingerTec authorized reseller to access the terminal.
Difficult to Read Finger
Five things could be the cause of this:
Enrolment is not properly done: Enrolment is the most important process to ensure that
FingerTec terminal captures the best quality of your fingerprints. Refer to chapter 4 for
how to do a good enrolment.
The location of the terminal is not conducive: The scanner does not work well in brightlighted area. Cover the scanner a bit if this is the cause of the difficulty. Shift the location
area for a better performance.
Finger is not properly placed: To get a good read, make sure that your finger’s center
points are located at the middle of the scanner. Adjust the position of your fingerprint as
you see it onscreen.
The scanner is not cleaned or it is scratched: Check the quality of the scanner. If the
scanner is dirty, please clean it with pasting and lifting of a piece of cellophane tape on the
scanner. Use microfiber cloth for non-coated scanner. If it’s scratched, contact your local
reseller for a replacement.
Anything happen to your finger lately? Make sure that the finger is not injured, cut or
bruised because it could cause difficulty to read. The algorithm reads the minutiae points
of your fingerprint, the more it can read, the better the result.
The LED is Blinking All The Time
You have nothing to worry about unless the blinking light is red. The green light indicates
that terminal is on standby mode. Red blinking light may signal problem in the terminal.
Charge your terminals for a few hours to avoid the red light from blinking. Consult your
reseller for technical advice.
36
“Duplicate Finger” Appears
FingerTec is an intelligent terminal. It will not accept the same fingerprint twice into its
system. If you have registered a finger into FingerTec, the system would prompt, “Duplicate
Finger” when you try to enroll that finger for another time. Choose a different finger to
proceed.
RFID Card Doesn’t Respond
Two possibilities for this problem
Have you registered the card to the terminal?
The card must be registered to the terminal before the terminal could read the information
in the card. Refer to chapter 4 User, for card enrollment.
Have you assigned the user ID to the verification group that supports RFID card?
Without setting the terminal that you are under a group that supports RFID card, the FingerTec wouldn’t read your card. Refer to Chapter 4 User, page 17.
No Sound
A few things could cause this problem:
The terminal voice mode is silent
Perhaps someone has turned off the voice in your terminal or reduced its volume to 0%.
Refer to Chapter 5 System, page 21 under Voice to rectify.
Speaker is damaged
Once you have rectified the voice mode and the problem persists, proceed to test the voice.
Go to Chapter 12 Auto Test to do the test. If no voice emitted, contact your local reseller
for support.
For more troubleshooting, go to user.fingertec.com
37
14 • OTHER RESOURCES
Information About FingerTec®
TO LEARN ABOUT
GO TO?
Company and the products
www.fingertec.com
The latest updates
Facebook Fan Page:
FingerTec® Worldwide Twitter:
FingerTec® Newsletter:
To subscribe for FingerTec® newsletter:
fingertec.com/subscribe/newsletter/subscribe_newsletter.html
Technical Tips and Latest
Product Updates and
Upgrades
user.fingertec.com
Email
[email protected](Sales)
[email protected] (Technical)
Register for Warranty
fingertec.com/ver2/english/e_warranty.htm
FingerTec® Accessory
accessory.fingertec.com
Copyright Notice & Disclaimer
COPYRIGHT NOTICE
All rights reserved. No part of this book may be reproduced or transmitted in any form or by
any means, electronic or mechanical, including photocopying, recording, or by any information
storage and retrieval system, without written permission from FingerTec Worldwide Sdn Bhd.
Every precaution has been made to supply complete and accurate information. Information in
this document is subject to change without prior notice.
DISCLAIMER
No person should rely on the contents of this publication without first obtaining advice from a
qualified professional person. The company expressly disclaims all and any liability and responsibility to any terminal or user of this book, in respect of anything, and of the consequences of
anything, done by any such person in reliance, whether wholly or partially, upon the whole or
any part of the contents of this book.
FINGERTEC WORLDWIDE SDN BHD
38
www.fingertec.com
For technical tips and manuals in other languages, refer to http://user.fingertec.com
© 2010 FingerTec Worldwide Sdn. Bhd. All rights reserved. • Printed in Malaysia. 042010
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF

advertisement