AMD Radeon R7 260X graphics card User Guide

AMD Radeon R7 260X graphics card User Guide

Below you will find brief information for graphics card Radeon R7 260X. This graphics card is compatible with AMD CrossFire technology. It is designed to enhance the graphics quality and performance of 3D games and applications by combining the processing power of two or more AMD Radeon graphics cards, essentially creating a multi-GPU performance gaming platform.

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AMD Radeon R7 260X Graphics User Guide | Manualzz

AMD Radeon™ R7 260X Graphics

User Guide

Part Number: 54242_enu_1.0

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© 2014 Advanced Micro Devices Inc. All rights reserved.

Disclaimer

The information contained herein is for informational purposes only, and is subject to change without notice.

While every precaution has been taken in the preparation of this document, it may contain technical inaccuracies, omissions and typographical errors, and AMD is under no obligation to update or otherwise correct this information. Advanced Micro Devices, Inc. makes no representations or warranties with respect to the accuracy or completeness of the contents of this document, and assumes no liability of any kind, including the implied warranties of noninfringement, merchantability or fitness for particular purposes, with respect to the operation or use of AMD hardware, software or other products described herein. No license, including implied or arising by estoppel, to any intellectual property rights is granted by this document. Terms and limitations applicable to the purchase or use of AMD’s products are as set forth in a signed agreement between the parties or in AMD's Standard Terms and Conditions of Sale.

Trademarks

AMD, the AMD Arrow logo, AMD Athlon, AMD Catalyst, AMD CrossFire, AMD FirePro, AMD Radeon, Catalyst

Control Center, and combinations thereof are trademarks of Advanced Micro Devices, Inc.

HDMI is a licensed trademark of HDMI Licensing, LLC.

Pentium is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Linux is a registered trademark of Linus Torvalds.

Windows and Windows Vista are registered trademarks of the Microsoft Corporation in the United States and/ or other jurisdictions.

PCI Express and PCIe are registered trademarks of PCI-SIG.

Other product names used in this publication are for identification purposes only and may be trademarks of their respective companies.

Dolby Laboratories, Inc.

Manufactured under license from Dolby Laboratories.

Rovi Corporation

This device is protected by U.S. patents and other intellectual property rights. The use of Rovi Corporation's copy protection technology in the device must be authorized by Rovi Corporation and is intended for home and other limited pay-per-view uses only, unless otherwise authorized in writing by Rovi Corporation.

Reverse engineering or disassembly is prohibited.

USE OF THIS PRODUCT IN ANY MANNER THAT COMPLIES WITH THE MPEG ACTUAL OR DE FACTO VIDEO

AND/OR AUDIO STANDARDS IS EXPRESSLY PROHIBITED WITHOUT ALL NECESSARY LICENSES UNDER

APPLICABLE PATENTS. SUCH LICENSES MAY BE ACQUIRED FROM VARIOUS THIRD PARTIES INCLUDING,

BUT NOT LIMITED TO, IN THE MPEG PATENT PORTFOLIO, WHICH LICENSE IS AVAILABLE FROM MPEG LA,

L.L.C., 6312 S. FIDDLERS GREEN CIRCLE, SUITE 400E, GREENWOOD VILLAGE, COLORADO 80111.

AMD Radeon™ R7 260X Graphics

© 

2014 Advanced Micro Devices, Inc.

Important Safety Instructions

Note: This product is for use only with compatible UL-listed personal computers that have installation instructions detailing user installation of this class of product.

Read all instructions before beginning installation. All safety and installation instructions should be read before the product is installed or operated.

Retain all instructions. Safety, installation, and operating instructions should be retained for future reference.

Heed all warnings. All warnings regarding the product and its operating instructions should be obeyed.

Use appropriate grounding.

Caution:

[Where applicable] For continued protection against the risk of electric shock and fire, install this accessory only in products equipped with a three-wire grounding plug, a plug having a third (grounding) pin. This is a safety feature. Do not remove the grounding pin of a three-pin plug.

Attach product securely. All product-securing screws or fasteners should be completely tightened in order to provide continuous bonding between the product and the PC chassis, as appropriate.

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2014 Advanced Micro Devices, Inc.

AMD Radeon™ R7 260X Graphics

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AMD Radeon™ R7 260X Graphics

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2014 Advanced Micro Devices, Inc.

Contents

Chapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1.1 System Requirements

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1

1.1.1 Requirements for Single-card Installations

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1

1.1.2 Requirements for AMD CrossFire Technology

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1

1.2 Recording the Serial and Part Numbers

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2

Chapter 2 Hardware and Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.1 Installation Overview

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3

2.2 Installing the Graphics Card

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3

2.3 AMD Drivers and Software

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5

Chapter 3 Display Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

3.1 AMD Radeon™ R7 260X Connections

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7

3.2 Display Configurations

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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3.2.1 Multiple Displays

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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3.3 Using Adapters

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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3.4 Configuring the Display (Optional)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9

Chapter 4 AMD CrossFire Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

4.1 AMD CrossFire Overview

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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4.2 Installing AMD CrossFire Graphics Cards

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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4.3 Enabling and Configuring AMD CrossFire

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

15

Chapter 5 Using the Control Center Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

5.1 Control Center Overview

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

17

5.2 Starting the Control Center Software

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

17

5.3 Using the Control Center Help System

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

18

Chapter 6 Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

6.1 Troubleshooting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

21

6.1.1 Graphics Card Installation Troubleshooting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

21

6.1.2 Troubleshooting AMD CrossFire

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

22

6.1.3 HDTV Adapter Troubleshooting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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6.2 Customer Care

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25

6.2.1 Contact Information

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

25

6.2.2 Disclaimer

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AMD Radeon™ R7 260X Graphics

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6.3 International Compliance Information

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6.3.1 FCC Compliance Information (USA)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

26

6.3.2 Industry Canada Compliance Statement (Canada)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

27

6.3.3 CE Compliance Information (European Union)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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6.3.4 Electrical Safety

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

28

6.3.5 VCCI ITE Compliance Information (Japan)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

28

6.3.6 KC Certification Information (Korea)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

29

6.3.7 BSMI Certification Information (Taiwan)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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6.3.8 C-Tick (Australia and New Zealand)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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6.3.9 Product Environmental Compliance

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6.3.10 Waste Electrical and Electronic Equipment (WEEE) Directive Compliance (European

Union)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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AMD Radeon™ R7 260X Graphics

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2014 Advanced Micro Devices, Inc.

Chapter 1

Getting Started

Before you begin installing your new AMD Radeon™ R7 260X graphics card (P/N: 102-

C58203-xx, or 102-C58501-xx), please make sure you have the proper system requirements and have completed the required preinstallation tasks as outlined in this chapter.

1.1 System Requirements

1.1.1 Requirements for Single-card Installations

Minimum requirements for installing a single AMD Radeon™ R7 260X graphics card:

PCI Express® based PC with one ×16 lane graphics slot available on the motherboard.

AMD Athlon™ or Intel Pentium® 4 CPU.

500-watt or better power supply with one 6-pin PCIe® power connector.

Certified power supplies are strongly recommended; for a list of certified power supplies, see ati.amd.com/certifiedpsu .

4 GB RAM (6 GB RAM or greater is recommended for AMD CrossFire™ technology).

CD-ROM or DVD-ROM drive for installing software.

Use of three or more displays with AMD Eyefinity technology requires

DisplayPort-capable displays or AMD Eyefinity validated dongles. For more information, see

Chapter 3 Display Configuration (p. 7) .

64-bit operating system (highly recommended).

Windows® 7, Windows® 8, or Windows Vista®.

1.1.2 Requirements for AMD CrossFire™ Technology

Minimum requirements for installing an additional graphics card for

AMD CrossFire configuration:

• AMD CrossFire certified motherboard. For an up-to-date listing of

AMD CrossFire certified motherboards, see support.amd.com/us/certified/

Pages/certified-components.aspx

.

A second AMD Radeon™ R7 260X graphics card.

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AMD Radeon™ R7 260X Graphics

2 Getting Started

One AMD CrossFire internal bridge interconnect per additional board

(included).

600-watt or better power supply with two 6-pin power connectors.

For an up-to-date listing of certified power supplies, see support.amd.com/us/ certified/power-supplies/Pages/listing.aspx

.

Certified system case with good airflow and cooling (highly recommended).

For more information, see

Chapter 4 AMD CrossFire Technology (p. 11)

.

1.2 Recording the Serial and Part Numbers

Write down the serial number and part number before installing the graphics card.

The serial number and 102 part number on the graphics card are required for registration and free support. They are located on a sticker on the back of the card.

The emphasized numbers in bold are required for registration and free support.

Figure 1–1 Sample Serial and Part Numbers

AMD Radeon™ R7 260X Graphics

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Chapter 2

Hardware and Software Installation

This chapter details how to install your graphics card in your system as well as where to download associated software and drivers.

2.1 Installation Overview

Once you have determined that your system meets the minimum requirements, perform the following tasks to install your new graphics card. Detailed installation instructions are provided in the following sections.

1.

If you are replacing an existing graphics card, uninstall the old graphics driver and software.

Note: If you are using a motherboard containing an on-board graphics solution and do not intend to use it as part of a multiple monitor configuration, disable it.

2.

Turn off and disconnect your computer system.

3.

If needed, remove any old graphics card(s).

4.

Install the new graphic card.

5.

Reassemble and connect your computer system and display(s).

6.

Start the computer system and install the new AMD Catalyst™ drivers and configuration software.

7.

Restart the computer system.

2.2 Installing the Graphics Card

1. Turn off the computer, monitor(s), and other peripheral devices.

2. Unplug the computer's power cord, and then disconnect all cables from the back of the computer.

Caution:

Wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral cable or removing a component from the motherboard to avoid possible damage to the motherboard.

3. Remove the cover to the computer's case.

Note: If necessary, consult the computer manual for help in removing the cover.

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AMD Radeon™ R7 260X Graphics

4 Hardware and Software Installation

Caution:

Static electricity can seriously damage computer components. Discharge your body's static electricity by touching the power supply or the metal surface of the computer chassis before you touch any components inside the computer's case to avoid damaging them.

4. Unscrew or unfasten and remove any existing graphics card from the computer, if necessary.

5. Locate the appropriate bus slot and, if necessary, remove the corresponding metal backplate cover(s). Make sure all internal cables are clear of the slot.

Note: If you cannot find a bus slot to match the card, you need a graphics card with the correct bus to match the motherboard.

6. Align the graphics card with the slot and press it in firmly until the card is fully seated.

7. If your card requires supplementary power and must be connected directly to the power supply, locate the appropriate power connector cable(s) from the power supply and connect it (or them) to the graphics card's supplementary power connector(s).

Note: If applicable, before installing a card that requires a supplementary power connection, make sure your existing power supply has such a connection available.

Tip: The location of power connections may vary between models. They can be located on either the side or back of the card.

Figure 2–1 Possible Power Connection Locations on the Graphics Card

1 Power supply

2 Graphics card

8. Fasten the graphics card securely to the back panel.

9. Make sure no internal cables are interfering with components inside the computer (for example, a cooling fan), and then replace the computer cover.

AMD Radeon™ R7 260X Graphics

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Hardware and Software Installation 5

10. Reconnect any cables you have disconnected during installation, and then plug in the computer's power cord.

11. Turn on the monitor, and then the computer.

If you have properly installed the graphics card, the computer should start normally.

Proceed to install the software and drivers for your AMD Radeon™ R7 260X graphics card.

2.3 AMD Drivers and Software

Drivers are small but important programs that enable an operating system to communicate with a piece of hardware, such as a graphics card.

When you install a new graphics card, you must also install the driver and configuration software the card requires to function properly.

You also need to install (or reinstall) your AMD Radeon drivers when you have reinstalled or upgraded your operating system or when you download updated drivers.

The latest drivers are available from AMD's Web site at http://support.amd.com

.

Note: When reinstalling drivers, always uninstall any previous drivers that are on your system, even if they are for the same graphics card. Always start "fresh."

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AMD Radeon™ R7 260X Graphics

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AMD Radeon™ R7 260X Graphics

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Chapter 3

Display Configuration

This section describes how to configure displays and lists available display connections for your graphics card.

3.1 AMD Radeon™ R7 260X Connections

The following figure shows the display connections available on your AMD Radeon™

R7 260X graphics card.

Note: The baseplate may not appear exactly as depicted.

Figure 3–1 AMD Radeon™ R7 260X Display Connections

1 DisplayPort (DP+) connection. Carries video and audio signals to DisplayPortcompliant devices.

2 HDMI™ connection (Type A). Carries video and audio signals to HDMIcompliant devices.

3 Dual-link DVI-I connection. Provides video digital signals and HDMI output that is compatible with most HDMI-compliant devices.

4 Dual-link DVI-D connection. Provides video digital signals and HDMI output that is compatible with most HDMI-compliant devices.

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AMD Radeon™ R7 260X Graphics

8 Display Configuration

3.2 Display Configurations

The following table lists options for attaching displays that are indirectly supported by the connections on your graphics card.

For best graphics performance and quality, always use native connections, when available.

Note: : Adapters not provided with your graphics cards can be purchased through your local AMD reseller or your favorite online retailer.

Table 3–1 Display Configurations

Display Configuration Connection Options

CRT (VGA) display

HDMI HDTV

DVI connection and DVI-to-VGA adapter

• DisplayPort connection with DisplayPort-to-VGA adapter

DVI connection with DVI-to-HDMI adapter

DisplayPort connection with DisplayPort-to-HDMI adapter

If your graphics card includes a DisplayPort or Mini DisplayPort connection, you can the following types of DisplayPort-compliant adapters/dongles with your graphics card:

Adapters—Uses DisplayPort signals to transmit audio and video information between variants of the same connection type (for example, Mini DisplayPort to standard DisplayPort).

Active dongles—Allows connection from a DisplayPort connection to a non-

DisplayPort display using DisplayPort signals.

Passive dongles—Allows connection from a DisplayPort connection to a non-

DisplayPort display using non-DisplayPort signals.

The type of adapter/dongle used determines the number of displays that can be supported by your graphics card. In general, more displays can be supported with

DisplayPort adapters and active dongles than with passive ones.

Note: A list of compatible adapters/dongles for your graphics card can be found at: http://support.amd.com/us/eyefinity/Pages/eyefinity-dongles.aspx

.

3.2.1 Multiple Displays

Your AMD Radeon™ R7 260X graphics card provides display functionality for up to five displays using any combination of the following:

Any number of DisplayPort connections.

You can connect more than one display to a DisplayPort connection using a daisy chain configuration or a hub (multi-display support is made possible through the DisplayPort v1.2 standard).

Two connections between the dual-link DVI and HDMI connections.

Note: Display functionality for up to six displays may be possible through custom display output configuration on partner boards.

AMD Radeon™ R7 260X Graphics

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Display Configuration 9

The following table shows some examples of multiple display configurations; (A) indicates an active adapter is used and (P) indicates a passive adapter is used. Display abbreviations are DP = DisplayPort, DVI = dual-link DVI-I.

Table 3–2 Sample Display Configurations

Sample Display

Configuration

DVI-I

Connector

DVI-D

Connector

DP Connector HDMI

Connector

Total Output

5×DP

DVI, 2×DP, HDMI

DVI, DVI, DP

DVI, DVI, VGA

-

Native

Native

Native

-

-

Native

Native

Native (×5)

Native (×2)

Native

DP to VGA (A) -

-

Native

-

5

4

3

3

For additional configuration information, visit http://www.amd.com/eyefinity .

Once displays are connected to the graphics card, you can change how your displays are configured using the Control Center software application. For more information, see

Chapter 5 Using the Control Center Software (p. 17) .

3.3 Using Adapters

The following procedure describes how to connect a display to your graphics card using an adapter.

1. Turn off your computer and display.

2. Plug the adapter into the connection from your AMD Radeon graphics card and tighten the thumbscrews (if there are any).

3. Connect your display's cable to the adapter and tighten the thumbscrews (if there are any).

4. Turn on your display first, then your computer.

Use the Control Center software application to configure the new display.

3.4 Configuring the Display (Optional)

To change the display configuration or if you are experiencing an issue with the display, do the following:

Note: If you are not experiencing any troubles with the display, no adjustments are necessary.

1. Right-click on the desktop and, in the shortcut that appears, click Properties.

The Display Properties dialog appears.

2. Click the Settings tab and then select the screen resolution and color depth that best suit your requirements and the display’s performance.

3. Click Advanced and then select the Monitor tab.

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AMD Radeon™ R7 260X Graphics

10 Display Configuration

4. Choose a refresh rate from the drop-down list.

Caution:

Choosing a refresh rate unsupported by the display may damage it. Consult the display’s documentation if necessary.

5. Click OK.

Once you have configured the main display you can configure any other displays that are connected.

6. To configure another display, do the following:

a. Right-click on the desktop and, in the shortcut that appears, click

Properties.

Note: The Control Center software application can also enable and configure multiple monitors.

b. To access the basic multi-monitor configuration settings, click the

Settings tab.

c. Select the monitor icon identified by the number 2.

Note: When using multiple monitors with the graphics card, one monitor will always be the primary display, additional monitors will be designated as secondary.

d. Click Extend my Windows desktop onto this monitor.

e. Set the Screen Resolution and Color Quality as appropriate for the second monitor.

f. Click OK.

AMD Radeon™ R7 260X Graphics

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Chapter 4

AMD CrossFire™ Technology

Note: AMD CrossFire™ Technology features are available only for systems installed with more than one compatible AMD Radeon™ graphics cards.

4.1 AMD CrossFire™ Overview

AMD CrossFire technology is designed to enhance the graphics quality and performance of 3D games and applications by combining the processing power of two or more AMD Radeon graphics cards, essentially creating a multi-GPU performance gaming platform. A typical AMD CrossFire setup involves two graphics cards.

For more information, visit the AMD CrossFire technology Web page at http:// sites.amd.com/us/game/technology/Pages/crossfirex.aspx

.

4.2 Installing AMD CrossFire™ Graphics Cards

These instructions assume that a PCIe® graphics card has already been successfully installed in the secondary slot (slot one), and that the primary slot (slot zero) is empty.

Note: Consult your system builder or OEM to ensure that your system has an adequate power supply.

For an up-to-date listing of AMD CrossFire certified motherboards and power supplies, see support.amd.com/us/certified/Pages/certified-components.aspx

.

1. Make sure the computer, monitor, and other peripheral devices are off.

2. Unplug the computer power cord and disconnect the monitor cable from the back panel of the computer.

Caution:

To avoid possible damage to the motherboard, wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral or removing a component from the motherboard.

3. Remove the computer cover.

If necessary, consult the computer manual for help removing the cover.

Caution:

Remember to discharge your body’s static electricity by touching the power supply case or the metal surface of the computer chassis.

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AMD Radeon™ R7 260X Graphics

12 AMD CrossFire™ Technology

4. Remove any unneeded graphics cards from the computer.

Warning:

Some graphics cards can get hot while operating. Wait approximately five minutes after turning off the computer before touching the card.

5. Locate the PCIe slots on the motherboard. If necessary, also remove the corresponding back panel cover.

6. Align the new graphics card in the secondary PCIe slot next to the existing graphics card and press firmly until the card is fully seated.

Tip: For optimal performance in a dual-GPU AMD CrossFire configuration, make sure that each AMD Radeon™ R7 260X graphics card is separated by at least one empty expansion slot.

7. If needed, connect the power supply to the cards.

Tip: The location of power connections may vary between models. They can be located on either the side or back of the card.

AMD Radeon™ R7 260X Graphics

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2014 Advanced Micro Devices, Inc.

Figure 4–1 Connecting the Power Cables

AMD CrossFire™ Technology 13

1 Power supply

2 Existing card

3 New card

8. If your AMD CrossFire configuration requires an AMD CrossFire internal bridge interconnect between cards, remove the protection tags from the ends of the

AMD CrossFire interconnect before using it to connect the cards.

Caution:

Always handle the AMD CrossFire bridge interconnect by the connector only.

Do not push or pull on the flexible cable.

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2014 Advanced Micro Devices, Inc.

AMD Radeon™ R7 260X Graphics

14 AMD CrossFire™ Technology

Figure 4–2 AMD CrossFire™ Bridge Interconnect Protection Tag

Figure 4–3 AMD CrossFire™ Installation

1 AMD CrossFire graphics cards

2 Interconnect

9. Fasten the graphics cards securely to the back panel.

AMD Radeon™ R7 260X Graphics

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AMD CrossFire™ Technology 15

10. Make sure the cables are not interfering with anything inside the computer (for example, a cooling fan) and then replace the computer cover.

11. Reconnect any cables you have disconnected and plug in the computer power cord.

12. Turn on the monitor and then the computer.

You can now enable and configure AMD CrossFire support using the Control Center

software application. For more information, see Chapter 5 Using the Control Center

Software (p. 17) .

4.3 Enabling and Configuring AMD CrossFire™

Once all your graphics cards are properly installed, you can begin enabling and configuring AMD CrossFire technology support using the

AMD Catalyst™ Control Center software application, which is a component of the

AMD Catalyst software engine that can be downloaded from the Drivers and Support page at http://support.amd.com

.

AMD CrossFire settings can be found on the AMD CrossFire page, which is located under the Gaming and Performance groups in both the Standard and Advanced views in AMD Catalyst Control Center.

When AMD CrossFire is enabled, the graphics processor in one of the cards acts as the primary processor; this card is known as the primary card. Graphics-rendering tasks are shared between all available processors to accelerate displays that are connected to the primary card. By default, displays that are connected to other graphics cards are disabled.

Use AMD Catalyst Control Center to change your display setup and AMD CrossFire settings as needed. For more information, see the context-sensitive help system that comes with the application.

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2014 Advanced Micro Devices, Inc.

AMD Radeon™ R7 260X Graphics

16 AMD CrossFire™ Technology

AMD Radeon™ R7 260X Graphics

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2014 Advanced Micro Devices, Inc.

Chapter 5

Using the Control Center Software

5.1 Control Center Overview

The Control Center software application contains settings for configuring and finetuning your AMD product. Use it to manage desktops and displays, optimize your graphics processor for enhanced 3D application and video quality, and configure your

CPU for improved power savings or system performance. You can also use the performance tools in the application to monitor and manage clock speed and memory use for your graphics card to ensure that your AMD product is configured and running as efficiently as possible.

The application provides a Standard View for guided configuration and an Advanced

View for quick and easy access to all available features and settings. It also provides a search feature for finding specific pages, as well as the ability to bookmark pages by pinning them within the application.

The following is a list of common configuration tasks that can be completed using the application:

Adding and removing displays

Rotating displays

Setting the main (primary) display

Duplicating and extending desktops

Arranging desktops

Managing 3D application and video settings

Configuring AMD CrossFire™ technology settings (if applicable)

More information on the application and its available features are provided through the comprehensive Control Center help system.

Note: Feature availability varies between AMD products and operating systems.

5.2 Starting the Control Center Software

To start the Control Center software application in Windows®, use one of the following methods:

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AMD Radeon™ R7 260X Graphics

18 Using the Control Center Software

Table 5–1 Control Center Access Routes in Windows®

Access Route Instructions

Windows Start Screen

Windows Desktop

Windows Start Menu

1.

On the Windows Start screen, open App commands and then tap or click

All apps.

2.

Click the Control Center tile.

1.

Right-click anywhere on the desktop.

2.

From the shortcut menu that appears, click the Control Center option.

1.

Click Start on the Windows task bar.

2.

Click All Programs followed by the Control Center option.

Windows Notification Area 1.

Right-click the Control Center icon in the Windows Notification Area.

2.

From the shortcut menu, click the Control Center option.

Desktop Shortcut If you chose to create a desktop shortcut to the Control Center application during the driver installation, double-click the shortcut.

To start the application in Linux®, type the command amdcccle in the terminal window.

To start the application with superuser privileges, do any of the following:

Log on as a superuser before running the command amdcccle.

Run the command sudo amdcccle and provide the superuser password when prompted.

Run the command amdxdg-su -c amdcccle and provide the superuser password when prompted.

Note: Certain Control Center settings can only be changed with superuser privileges.

5.3 Using the Control Center Help System

The help system that is available with the Control Center software application provides detailed usage information and tips for configuring your AMD product. The help system also provides conceptual information on the technologies that are available for your product.

Use the following steps to access the help system.

1. Open the Control Center application.

2. Choose one of the following options:

Set the mouse focus to the application window (by clicking the window) and press F1 on your keyboard.

Click the Help button (shown as a question mark) located in the titlebar of each page within the application.

Right-click the Control Center icon in the Windows taskbar notification area (system tray), and click Help.

AMD Radeon™ R7 260X Graphics

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2014 Advanced Micro Devices, Inc.

Using the Control Center Software 19

The help system opens to provide context-sensitive help for the current page or general usage information.

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2014 Advanced Micro Devices, Inc.

AMD Radeon™ R7 260X Graphics

20 Using the Control Center Software

AMD Radeon™ R7 260X Graphics

© 

2014 Advanced Micro Devices, Inc.

Chapter 6

Reference

The following section offers troubleshooting tips and provides customer care, warranty, and compliance information.

6.1 Troubleshooting

Note: Some troubleshooting tips may not be applicable depending on the display options supported by and configured for your card.

6.1.1 Graphics Card Installation Troubleshooting

For more advanced troubleshooting information, contact AMD Customer Care at http://support.amd.com

.

6.1.1.1 The graphics card doesn't fit any of the motherboard slots.

The graphics card needs to be exchanged for one with a bus that matches the motherboard.

For more information on bus types, see knowledgebase article

GPU-59 : How to Install

AMD Graphics Hardware.

6.1.1.2 The computer beeps and the boot process stops.

Make certain that the graphics card is properly connected to the internal power supply and the motherboard.

6.1.1.3 No display on power up.

Try these possible solutions:

Verify that the monitor is connected properly to the computer and a power supply.

Verify that the power supply meets the minimum system requirements.

Reconnect all the hardware device cables that were removed during the installation of the graphics card.

If any adapters or video switches are being used, remove them and connect the displays directly to the graphics card.

Check the motherboard manufacturer's Web site for an SBIOS update.

Turn off the on-board video.

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AMD Radeon™ R7 260X Graphics

22 Reference

Install a different graphics card. If there are no display issues, then the graphics card in question may be defective.

If your motherboard has on-board graphics capabilities, you may need to disable them. Consult your motherboard documentation for more information.

Note: Some manufacturers do not allow the on-board graphics to be disabled or to become the secondary display.

For more troubleshooting tips, see knowledgebase article

737-22472 : How to

Troubleshoot No Display on Re-start Issues.

6.1.1.4 The computer does not boot up properly.

Verify that the installation instructions were followed correctly.

Make certain that the graphics card is properly connected to the power supply and the motherboard.

For Windows® operating systems, restart your system in Safe Mode. Use Windows

Device Manager to remove any graphics driver entries under Display Adapters and restart your system.

Check the system configuration utility for interrupt assignments.

6.1.1.5 During software installation on a Windows® OS, the screen goes blank.

The software is still installing. Wait 20–30 minutes to make sure the software has finished installing and then restart the computer.

6.1.1.6 Applications are hanging or there is no display after boot up.

Make certain that the graphics card is installed correctly and is properly connected to the motherboard and power supply (if applicable).

Verify that the power supply meets the minimum system requirements.

6.1.2 Troubleshooting AMD CrossFire™

The following are suggested solutions for common AMD CrossFire™ troubleshooting issues.

6.1.2.1 Change Motherboard BIOS Settings

Some motherboards may have a system BIOS option to switch between single and dual

PCIe slot support. The default setting may be single slot support. Refer to the motherboard’s manual for information to enable dual PCIe slot support.

For more information, see the AMD CrossFire Web page at http://game.amd.com/usen/crossfirex_about.aspx

.

6.1.2.2 Use Graphics Cards with Different Amounts of Memory

In some AMD CrossFire configurations, graphics cards with different amounts of memory can by used; however, restarting your computer is required after enabling

AMD CrossFire. This will cause AMD CrossFire to reduce the amount of memory on the card with the most amount of memory to match the memory size of the graphics card with the least amount of memory.

AMD Radeon™ R7 260X Graphics

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Reference 23

Clicking OK to the memory mismatch error message will restart your computer.

Note: When disabling AMD CrossFire you will be given the option to restart your computer to restore the original graphics memory size or continue with the reduced memory size.

6.1.2.3 Card Reversal Recommended

A recommendation message to reverse the graphics card positions may appear if the primary graphics card is not installed into the primary PCIe slot. Although

AMD CrossFire can be enabled, performance may be improved by reversing the graphics cards in the computer.

See your motherboard's manual to determine which is the primary PCIe slot.

6.1.2.4 3D Client is Active

You will not be able to start AMD CrossFire if a 3D application, game, or video playback, such as a DVD movie, is running.

Close all open 3D applications, games, and movie player applications, and then enable

AMD CrossFire.

6.1.2.5 AMD CrossFire™ is Currently Unavailable

This error has occurred because AMD CrossFire did not correctly detect your graphics hardware or there is a problem with the software.

Check that the graphics cards are installed correctly.

Check that the interconnect cable, if applicable, is installed correctly.

Close all running 3D applications.

Check that the AMD CrossFire mode is set to Software in the Control Center application. (The AMD Radeon™ R7 260X can only use AMD CrossFire technology in software mode.)

Reinstall the Control Center software application and drivers. For more details, see knowledgebase articles

GPU-57 : How to Uninstall Pre-existing Graphics Card

Drivers and

GPU-33 / GPU-1 / GPU-2 : How to Install AMD Catalyst Software on

Windows® 7/Windows Vista®/Windows® XP.

6.1.2.6 Screen Rotation is Unavailable or Does Not Work

Screen rotation is not an available feature on AMD CrossFire systems.

6.1.2.7 Video Displays Flicker During System Startup

This is normal during AMD CrossFire startup.

6.1.2.8 AMD CrossFire™ Disabled after Swapping/Moving Cards

If you change the AMD CrossFire configuration by moving the graphics cards to different slots on the motherboard, disable AMD CrossFire and restore factory default settings in the Control Center software application first. Once the cards have been swapped, enable AMD CrossFire. This ensures the new configuration is detected by the computer.

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AMD Radeon™ R7 260X Graphics

24 Reference

6.1.3 HDTV Adapter Troubleshooting

The following troubleshooting tips may help if you experience problems with HDTV.

More troubleshooting information can be found on the AMD Web site. Please visit http://support.amd.com

.

6.1.3.1 There is a black border around the TV when using an HDMI™ connection.

Try adjusting the overscan/underscan of the TV. For more information, see knowledgebase article

GPU-72 : Unable to Adjust a Digital Display to Match the

Resolution of the Desktop.

6.1.3.2 There is no display on the TV.

The TV will not display anything until Windows starts; this may take several minutes.

Make sure the TV is set to YPbPr input.

6.1.3.3 DVDs will not play in high-quality modes.

For displays connected using an analog connection, playback of CSS-protected DVDs may be restricted to certain modes.

For displays connected using a digital connection, playback on certain DVD players may also be restricted if HDCP (high-bandwidth content protection) cannot be enabled.

This restriction also applies to displays connected using active DisplayPort adapters.

6.1.3.4 The display appears tilted.

Consult the HDTV documentation.

6.1.3.5 TVs/monitors connected cannot be enabled.

Check individual connections to the TVs/monitors.

If TVs and/or monitors connected using DisplayPort adapters, passive dongles, or active dongles cannot be enabled, visit http://www.amd.com/eyefinity to check the connectivity options available for your graphics card and that your chosen configuration is supported.

For a list of AMD Eyefinity validated dongles, see http://support.amd.com

.

6.1.3.6 Required display resolution is missing/unavailable in

AMD Catalyst™ Control Center/AMD FirePro™ Control Center.

Make sure that:

• The desired resolution is supported for the display being used.

The graphics driver has been properly installed.

• The connectors, cables, switches, and/or adapters connecting the display to the graphics card are compatible and correctly configured.

For more troubleshooting steps, see knowledgebase

GPU-10 : Inability to Select a

Specific Resolution for a Display Device in AMD Catalyst™ Control Center.

AMD Radeon™ R7 260X Graphics

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Reference 25

6.2 Customer Care

The AMD Customer Care Web site has number of helpful resources, including a knowledgebase of FAQs and the AMD Radeon Workstation Graphics Web Ticket

Submission Page.

The Web site is complimentary and available at all times. The address is http:// support.amd.com

.

6.2.1 Contact Information

If you experience difficulties with your AMD Radeon™ product, you can contact AMD

Customer Care in the following ways.

The latest contact information and tips for faster service can be found on the AMD

Global Technical Support page at http://support.amd.com

.

6.2.2 Disclaimer

AMD Customer Care for Graphics Products will work to resolve your issue and help you to get your product up and running. If your issue is not resolved, our technicians will determine whether the difficulty you are experiencing is the result of the product, whether your product contains a defect, and whether your product is under warranty.

AMD Customer Care is unable to assist with refunds, returns, or exchangespecific inquiries. If resolving the problem being experienced is critical to your decision to keep the product, it is your responsibility to ensure that you know and are within the period of time your reseller will allow for refunds, returns, or exchange.

AMD is not responsible for any expense incurred accessing Customer Care. It is expected that customers will review the expense associated with the available support options and will choose the method that best meets their needs and budget.

AMD Customer Care reserves the right to limit support options for products that are not registered or are reaching end of life.

6.3 International Compliance Information

This section details the worldwide compliance information for this product, which is manufactured to be compliant in the regions where it is sold.

AMD products are either Class A or Class B compliant and are indicated accordingly on the compliance label for each product. The following regulatory information applies to Class A and Class B products.

Any modifications to this device or its usage in an open chassis if not expressly approved by Advanced Micro Devices, Inc. may impact its compliance.

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AMD Radeon™ R7 260X Graphics

26 Reference

6.3.1 FCC Compliance Information (USA)

Class A

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class

A digital device, pursuant to Part 15 of the FCC Rules. These limits are design to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with manufacturer's instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case, the user will be required to correct the interference at his own expense.

Warning:

Changes or modifications to this device not expressly approved by Advanced Micro

Devices, Inc. could void the user's authority to operate the equipment.

FCC Part 15, Subpart B, Class A

Class B

This product complies with FCC Rules Part 15. Operation is subject to the following conditions:

This device may not cause harmful interference.

This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturer's instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Re-orient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

The use of shielded cables for connection of the monitor to the graphics card is required to ensure compliance with FCC regulations. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

AMD Radeon™ R7 260X Graphics

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Reference 27

Caution:

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC 15, Subpart B, Class B

For further compliance information:

Advanced Micro Devices, Inc.

1 AMD Place

P.O. Box 3453

Sunnyvale, CA 94088-3453

USA Tel: 408-749-4000

6.3.2 Industry Canada Compliance Statement (Canada)

Class A

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la Classe A est conforme à la norme NMB-003 du Canada.

Class B

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.

6.3.3 CE Compliance Information (European Union)

Class A

Warning:

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

EMC Directive 2004/108/EC

CISPR 22/EN 55022–Class A: Limits and methods of measurement of radio disturbance characteristics of Information Technology Equipment.

CISPR 24/EN 55024–Information Technology Equipment–Immunity Characteristics—

Limits and Methods of Measurements

Class B

EMC Directive 2004/108/EC

CISPR 22/EN 55022—Class B: Limits and methods of measurement of radio disturbance characteristics of Information Technology Equipment.

CISPR 24/EN 55024—Information Technology Equipment—Immunity Characteristics

—Limits and Methods of Measurements

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28 Reference

6.3.4 Electrical Safety

Europe: The Low Voltage Directive–2006/95/EC

EN 60950-1–Safety of Information Technology Equipment

USA/Canada:

UL 60950-1 (Information Technology Equipment–Safety—Part 1: General

Requirements)

CSA C22.2 No. 60950-1 (Information Technology Equipment—Safety–Part 1:

General Requirements)

International:

IEC 60950-1 (Information Technology Equipment–Safety-Part 1: General

Requirements)

To meet UL safety requirements, the computer's maximum room temperature should not exceed 40 ℃.

This product complies with the PCI Express 300W Electromechanical Specification — please refer to the manufacturer for additional information. Other relevant input power data will also be available.

6.3.5 VCCI ITE Compliance Information (Japan)

Class A

Translation:

This is a Class A product based on the standard of the VCCI Council. If this equipment is used in a domestic environment, radio interference may occur, in which case, the user may be required to take corrective actions.

VCCI V-3

Class B

AMD Radeon™ R7 260X Graphics

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Reference 29

Translation:

This is a Class B product based on the standard of the VCCI Council. If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual.

VCCI V-3

6.3.6 KC Certification Information (Korea)

Class A

Translation:

"Class A" Equipment (Business purpose info/telecommunications equipment)

As this equipment has undergone EMC registration for business purpose, the seller and/or buyer is asked to beware of this point and in case a wrongful sale or purchase has been made, it is asked that a change to household use be made.

KN22 and KN24

Class B

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AMD Radeon™ R7 260X Graphics

30 Reference

Translation:

"Class B" Equipment (Household purpose info/telecommunications equipment)

As this equipment has undergone EMC registration for household purpose, this product can be used in any area including residential area.

KN22 and KN24

6.3.7 BSMI Certification Information (Taiwan)

Class A

Translation:

This is a Class A Information Product, when used in residential environment, it may cause radio frequency interference, under such circumstances, the user may be requested to take appropriate countermeasures.

CNS13438

Class B

CNS13438

AMD Radeon™ R7 260X Graphics

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2014 Advanced Micro Devices, Inc.

Reference 31

6.3.8 C-Tick (Australia and New Zealand)

ACMA — Australian Communications and Media Authority

Radiocommunications Act 1992 (Australia)—per notices of section 182

AS/ NZS CISPR 22

6.3.9 Product Environmental Compliance

This product may carry a marking similar to those below that indicates its level of compliance with China RoHS standards.

For information on China RoHS, EU RoHS, or EU REACH compliance, please refer to

Product Environmental Compliance on the AMD Web site.

6.3.10 Waste Electrical and Electronic Equipment (WEEE) Directive

Compliance (European Union)

This product was manufactured by Advanced Micro Devices, Inc.

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2014 Advanced Micro Devices, Inc.

AMD Radeon™ R7 260X Graphics

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AMD Radeon™ R7 260X Graphics

© 

2014 Advanced Micro Devices, Inc.

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Key Features

  • AMD CrossFire technology
  • Multiple display output
  • Supports up to 5 displays
  • Supports DisplayPort, HDMI, and DVI connections
  • AMD Eyefinity technology
  • AMD Catalyst Control Center software
  • High-performance gaming

Frequently Answers and Questions

What is the difference between single-card and AMD CrossFire installations?
Single-card installations involve a single AMD Radeon graphics card, while AMD CrossFire installations involve two or more compatible AMD Radeon graphics cards, enhancing performance and graphics quality.
How many displays can I connect to the AMD Radeon R7 260X?
You can connect up to 5 displays using any combination of the available DisplayPort, HDMI, and DVI connections.
What is AMD Eyefinity technology?
AMD Eyefinity technology allows for the use of multiple displays for a more immersive gaming experience.
How do I enable and configure AMD CrossFire?
You can enable and configure AMD CrossFire support using the AMD Catalyst Control Center software application, which is available for download from the AMD website.

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