Fortress GSM Security System User guide

Fortress Total Security
Mobile App User Guide
(GSM Version)
August 25th, 2016
Table of Contents
Section 1
Using the Fortress Total Security App .................................
pg 2
Section 2
Function Tab ............................................................................. pg 4
Section 3
Common Tab ............................................................................. pg 18
Section 4
Settings Tab ............................................................................... pg 30
Section 5
Options Menu ............................................................................. pg 46
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 1: Using the Fortress Total Security App
Please do not use the app while driving
Getting Started
Download
- From the Apple App Store or Google Play Store, search for the “Fortress Total
Security” app, then download and install the app.
Android
1
2
3
Search
Download
and Install
Launch
iPhone
2
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 1: Using the Fortress Total Security App
The”Host Number” needs to match the phone number for the SIM
card in your system. The password also needs to match.
The User Name can be set to anything you want.
Android
4
5
6
Register
Create a
User Name
Tap the User
to Select
iPhone
Questions? Call 206-981-5371 or E-Mail [email protected]
3
Section 2: Function Tab
Android
On the following pages, instructions for the Android app
will be on the left-hand pages, and instructions for the
iPhone app will be on the right-hand pages.
Function Tab
Allows you to call the Main
Panel after an alarm event
Asks the Main Panel if it is
Armed or Disarmed
Panel responds with an SMS
Controls the delay settings
of the system
Turns on ALL Smart Outlets
Turns off ALL Smart Outlets
Allows you to edit the schedule
for the Auto Arming feature
Allows you to view the Fortress
Eyesight HD Camera feed
Arms in ‘Away’ Mode
(all sensors active)
4
Allows you to control individual
Smart Outlets
Disarms the system
(only emergency sensors active)
Arms in ‘Home’ Mode
(motion inactive,
all other sensors active)
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 2: Function Tab
On the following pages, instructions for the Android app
will be on the left-hand pages, and instructions for the
iPhone app will be on the right-hand pages.
iPhone
Function Tab
Delay Settings
Allows you to call the Main
Panel after an alarm event
Asks the Main Panel if it is
Armed or Disarmed
Panel responds with an SMS
Controls the delay settings
of the system
Turns on ALL Smart Outlets
Turns off ALL Smart Outlets
Allows you to edit the schedule
for the Auto Arming feature
Auto Arm/Disarm
Allows you to view the Fortress
Eyesight HD Camera feed
Arms in ‘Away’ Mode
(all sensors active)
Allows you to control individual
Smart Outlets
Disarms the system
(only emergency sensors active)
Arms in ‘Home’ Mode
(motion inactive,
all other sensors active)
Questions? Call 206-981-5371 or E-Mail [email protected]
5
Section 2: Function Tab
Function Tab - Detailed Breakdown
Android
and
Callback and Query both send a
text command to your panel. The
Query command sends you a
text, and the Callback command
causes the system to call you.
The Delay button brings up a screen on which you can
change the delay times for the system, Delay Alarm(s)
controls the entry delay, and Delay Arm controls the
exit delay.
and
Outlet ON and Outlet OFF send text commands to
your panel, toggling all connected Smart Outlets
on or off.
The Auto button brings up a screen on which you can
control the schedule for the system to automatically
arm or disarm.
(image of Auto menu on next page...)
6
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 2: Function Tab
Function Tab - Detailed Breakdown
and
Callback and Query both send a
text command to your panel. The
Query command sends you a
text, and the Callback command
causes the system to call you.
iPhone
The Delay Settings menu allows you to change the
delay times for the system, Delay Alarm(s) controls
the entry delay, and Delay Arm controls the exit
delay.
and
Outlet ON and Outlet OFF send text commands to
your panel, toggling all connected Smart Outlets
on or off.
The Auto Arm/Disarm menu allows you to control the
schedule for the system to automatically arm or disarm.
Auto Arm/Disarm
(image of Auto Arm/Disarm menu on next page...)
Questions? Call 206-981-5371 or E-Mail [email protected]
7
Section 2: Function Tab
(continued from previous page... description of Auto
menu on previous page.)
Android
The Auto Arm/Disarm Menu
Modifying an Event
- Tap on an Event in the list
- Select a time of day
- Select one or more days
- Select a status to set
- Tap Confirm to save
- Tap the Back icon to go back
- To delete the Event, tap the Trash
8
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 2: Function Tab
(continued from previous page... description of Auto
Arm/Disarm menu on previous page.)
iPhone
The Auto Arm/Disarm Menu
Modifying an Event
- Tap on an Event in the list
- Select a time of day
- Select one or more days
- Select a status to set
- Tap Confirm to save
- Tap the Back icon to go back
- To delete the Event, tap Delete
Questions? Call 206-981-5371 or E-Mail [email protected]
9
Section 2: Function Tab
Android
The Monitor button allows you to view a live feed
from your Fortress Eyesight HD Camera.
Syncing a Camera with the Mobile App
- Make sure that your phone is connected to your WiFi network.
- On the Camera, use a pin to press and hold the “Reset” button on
the bottom until you hear the camera play the reset sound (sounds
like a swipe).
- On the “Device List” screen in the app, tap the ‘+’ icon to search
for the Camera.
(camera view in these pictures blurred intentionally)
10
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 2: Function Tab
iPhone
The Monitor button allows you to view a live feed
from your Fortress Eyesight HD Camera.
Syncing a Camera with the Mobile App
- Make sure that your phone is connected to your WiFi network.
- On the Camera, use a pin to press and hold the “Reset” button on
the bottom until you hear the camera play the reset sound (sounds
like a swipe).
- On the “Device List” screen in the app, tap the ‘+’ icon to search
for the Camera.
Questions? Call 206-981-5371 or E-Mail [email protected]
11
Section 2: Function Tab
Adding a Camera to the Mobile App (cont.)
Android
- Enter your WiFi network’s name and password,
then press Next.
- Wait for the app to locate the camera, then enter the camera’s
password when prompted. This is found on a sticker on the bottom
of the camera (default is ‘123’).
(camera view in these pictures blurred intentionally)
12
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 2: Function Tab
Adding a Camera to the Mobile App (cont.)
- Enter your WiFi network’s name and password,
then press Next.
iPhone
- Wait for the app to locate the camera, then enter the camera’s
password when prompted. This is found on a sticker on the bottom
of the camera (default is ‘123’).
Questions? Call 206-981-5371 or E-Mail [email protected]
13
Section 2: Function Tab
Android
Once connected, you can view the live feed from
the camera in the Device List by tapping on the
‘Play’ button for that camera.
Live Camera Feed
Time Stamp
Specify Quality
People viewing
this feed
Stop Watching
Intercom Buttons
(camera view in these pictures blurred intentionally)
14
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 2: Function Tab
Once connected, you can view the live feed from
the camera in the Device List by tapping on the
‘Play’ button for that camera.
Live Camera Feed
Time Stamp
Specify Quality
iPhone
People viewing
this feed
Stop Watching
Intercom Buttons
(camera view in these pictures blurred intentionally)
Questions? Call 206-981-5371 or E-Mail [email protected]
15
Section 2: Function Tab
Android
The Smart Home menu allows you to control
each Smart Outlet individually, and to query their
current status.
Each Outlet has an On button, and Off button, and a Query button.
Texts the panel to
arm the system in
Away Armed mode.
16
Texts the panel to
disarm the system.
Texts the panel to
arm the system in
Home Armed mode.
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 2: Function Tab
iPhone
The Smart Home menu allows you to control
each Smart Outlet individually, and to query their
current status.
Each Outlet has an On button, and Off button, and a Query button.
Texts the panel to
arm the system in
Away Armed mode.
Texts the panel to
disarm the system.
Texts the panel to
arm the system in
Home Armed mode.
Questions? Call 206-981-5371 or E-Mail [email protected]
17
Section 3: Common Tab
Android
Common Tab
Alarm Phone No.
Allows you to change the phone number(s)
programmed in the system.
Defence Zone SMS
Allows you to assign a name to each Zone.
RFID SMS
Allows you to assign a name to each RFID Key
Tag.
CID Set
Controls the CID setting for third-party monitoring services
Network Settings
Coming soon!
Ready to Arm
Toggles the Ready to Arm feature on or off.
Output with Alarm
Controls whether sirens will sound when the
alarm is triggered.
18
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 3: Common Tab
Common Tab
Alarm Phone No.
Allows you to change the phone number(s)
programmed in the system.
iPhone
Defence Zone SMS
Allows you to assign a name to each Zone.
RFID SMS
Allows you to assign a name to each RFID Key
Tag.
CID Set
Controls the CID setting for third-party monitoring services
Wireless Siren Output With Alarm
Allows you to control whether your sirens will
sound or not when an alarm is triggered.
Wireless Relay Output With Alarm
Allows you to control whether a Smart Outlet is
turned on when an alarm is triggered.
Ready to Arm
Allows you to toggle the Ready to Arm feature
on or off.
Language
Allows you to change the language displayed by
the system.
Questions? Call 206-981-5371 or E-Mail [email protected]
19
Section 3: Common Tab
Common Tab - Detailed Breakdown
Android
The “Alarm Phone No.” menu allows
you to add or edit one or more phone
numbers programmed in the system.
To add a phone number, tap on the gear icon on an empty line. Then
enter the phoner number and tap on ‘Confirm’ to save.
To also receive a text at this number, tap on “Alarm SMS” to select it.
To receive texts when the system is disarmed with an RFID key tag,
tap on ‘RFID Notice’ to select that.
20
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 3: Common Tab
Common Tab - Detailed Breakdown
The “Alarm Phone No.” menu allows
you to add or edit one or more phone
numbers programmed in the system.
iPhone
To add a phone number, tap on the gear icon on an empty line. Then
enter the phoner number and tap on ‘Confirm’ to save.
To also receive a text at this number, tap on “Alarm SMS” to select it.
To receive texts when the system is disarmed with an RFID key tag,
tap on ‘RFID Notice’ to select that.
Questions? Call 206-981-5371 or E-Mail [email protected]
21
Section 3: Common Tab
Android
The “Defence Zone SMS” menu allows
you to give names to the Zones. The
app can then notify you of the Zone
name when an alarm is triggered.
To name a Zone, tap on the Zone in the list, then modify its name on
the next screen. Press Confirm to save your changes.
The new name will now appear in the list of Zones. Press the Back
button when finished to return to the Common Tab.
22
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 3: Common Tab
The “Defence Zone SMS” menu allows
you to give names to the Zones. The
app can then notify you of the Zone
name when an alarm is triggered.
iPhone
To name a Zone, tap on the Zone in the list, then modify its name on
the next screen. Press Confirm to save your changes.
The new name will now appear in the list of Zones. Press the Back
button when finished to return to the Common Tab.
Questions? Call 206-981-5371 or E-Mail [email protected]
23
Section 3: Common Tab
The “RFID SMS” menu allows you to
name each RFID Key Tag in the system.
Android
To name an RFID Key Tag in the app, tap on the numbered Key Tag
in the list, then modify the name on the next screen.
When finished naming RFID Key Tags, press the Back button to return to the Common Tab.
24
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 3: Common Tab
The “RFID SMS” menu allows you to
name each RFID Key Tag in the system.
iPhone
To name an RFID Key Tag in the app, tap on the numbered Key Tag
in the list, then modify the name on the next screen.
When finished naming RFID Key Tags, press the Back button to return to the Common Tab.
The “CID Set” menu allows you to specify a CID number,
which is used by optional monitoring services.
Questions? Call 206-981-5371 or E-Mail [email protected]
25
Section 3: Common Tab
Android
The “CID Set” menu allows you to specify
a CID number, which is used by optional
monitoring services.
To set the CID in your system through the app, tap on the CID Set
icon, then enter the number and press Confirm. If you are not using a
monitoring service, then the CID field is not used and not required.
The “Network Settings” menu is coming soon!
It is not currently used.
26
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 3: Common Tab
The “Wireless Siren Output With Alarm”
menu allows you to specify whether the
sirens will sound or not if an alarm is
triggered.
iPhone
The “Wireless Relay Output With Alarm” menu allows
you to toggle whether the Smart Outlets are turned on
when an alarm is triggered.
Questions? Call 206-981-5371 or E-Mail [email protected]
27
Section 3: Common Tab
The “Ready to Arm” menu allows you to
toggle the Ready to Arm feature on or off.
Android
Ready to Arm will present an error and prevent the
system from arming if any doors or windows are
open when you attempt to arm.
After toggling the Ready to Arm setting, press the Back button to
return to the Common Tab.
The “Output with Alarm” menu allows you to control
the Wireless Siren and Output with Alarm settings.
28
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 3: Common Tab
The “Ready to Arm” option allows you to
toggle the Ready to Arm feature on or off.
Ready to Arm will present an error and prevent the
system from arming if any doors or windows are
open when you attempt to arm.
iPhone
The “Language” menu allows you to select the language
displayed by the system.
Questions? Call 206-981-5371 or E-Mail [email protected]
29
Section 4: Settings Tab
The “Password Set” menu allows you
to change the passwords for your
alarm system.
Android
Settings Tab
The “System Time” menu allows you
to set the date and time in your alarm
system.
The “Siren Time” menu allows you to
control the time that the sirens will
sound by default.
The “System Volume” menu allows you
to change the volumes for the main
panel of your system.
The “Appliance Timing” menu allows
you to control the schedules for your
Smart Outlets.
The “Zone Type” menu allows you to
change the settings in the Zones of
your system.
The “Remote Control” menu allows you
to change the settings on the remote
controls of your system.
The “Ringing Times” menu allows you
to control the number of rings before
the system answers an inbound call.
The “SMS Reply” menu controls
whether the system sends you text
messages at certain times.
The “Arm/Disarm Upload” menu is not
currently used.
The “Arm/Disarm SMS” menu controls
whether the system sends text messages on arming or disarming.
The “Language” menu allows you to
change the language of the system.
30
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 4: System Tab
The “Password Set” menu allows you
to change the passwords for your
alarm system.
The “System Time” menu allows you
to set the date and time in your alarm
system.
The “Siren Time” menu allows you to
control the time that the sirens will
sound by default.
iPhone
System Tab
The “System Volume” menu allows you
to change the volumes for the main
panel of your system.
The “Appliance Timing” menu allows
you to control the schedules for your
Smart Outlets.
The “Zone Type” menu allows you to
change the settings in the Zones of
your system.
The “Remote Control” menu allows you
to change the settings on the remote
controls of your system.
The “Ringing Times” menu allows you
to control the number of rings before
the system answers an inbound call.
The “SMS Reply” menu controls
whether the system sends you text
messages at certain times.
The “Arm/Disarm Upload” menu is not
currently used.
Questions? Call 206-981-5371 or E-Mail [email protected]
31
Section 4: Settings Tab
Settings Tab - Detailed Breakdown
Android
The “Password Set” menu allows you to
view and change your alarm system’s
passwords.
When finished, press the Back button to return to the Settings Tab.
The “System Time” menu allows you to set the date
and time of your alarm system.
Set the Date (MM/DD/YYYY) and the Time as needed, and tap Confirm
to save your changes.
32
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 4: System Tab
System Tab - Detailed Breakdown
The “Password Set” menu allows you to
view and change your alarm system’s
passwords.
iPhone
When finished, press the Back button to return to the Settings Tab.
The “System Time” menu allows you to set the date
and time of your alarm system.
Set the Date (MM/DD/YYYY) and the Time as needed, and tap Confirm
to save your changes.
Questions? Call 206-981-5371 or E-Mail [email protected]
33
Section 4: Settings Tab
Android
The “Siren Time” menu allows you to
change the amount of time the sirens
will sound when the alarm is triggered.
To set the Siren Time (in minutes), adjust it here and tap Confirm to
save your changes.
The “System Volume” menu allows you to adjust the
volume settings for the panel of your system.
When finished adjusting the System Volume settings, tap the Back
button to return to the Settings Tab.
34
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 4: System Tab
The “Siren Time” menu allows you to
change the amount of time the sirens
will sound when the alarm is triggered.
iPhone
To set the Siren Time (in minutes), adjust it here and tap Confirm to
save your changes.
The “System Volume” menu allows you to adjust the
volume settings for the panel of your system.
When finished adjusting the System Volume settings, tap the Back
button to return to the Settings Tab.
Questions? Call 206-981-5371 or E-Mail [email protected]
35
Section 4: Settings Tab
Android
The “Appliance Timing” menu allows you
to control the schedules of any Smart
Outlets you may have.
This weekly schedule automatically turns individual
Smart Outlets On or Off at specified times of day and
days of the week.
When you’re finished making changes to the Smart Outlet schedule,
tap the Back button to return to the Settings Tab.
To change a scheduled event,
tap on the event in the list on
the “Appliance Timing” screen,
then modify it on the next
screen. Tap on Confirm to save
your changes.
To disable the schedule, delete
all scheduled events.
36
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 4: System Tab
The “Appliance Timing” menu allows you
to control the schedules of any Smart
Outlets you may have.
This weekly schedule automatically turns individual
Smart Outlets On or Off at specified times of day and
days of the week.
iPhone
When you’re finished making changes to the Smart Outlet schedule, tap
the Back button to return to the Settings Tab.
To change a scheduled event,
tap on the event in the list on
the “Appliance Timing” screen,
then modify it on the next
screen. Tap on Confirm to save
your changes.
To disable the schedule, delete
all scheduled events.
Questions? Call 206-981-5371 or E-Mail [email protected]
37
Section 4: Settings Tab
The “Zone Type” menu allows you to
modify the Zone Attributes of the Zones
in your system.
Android
The Zone Attributes (which are called Zone Mode in the
app) control the behavior of the accessories in that Zone
depending on the current state of the system.
Alarm Mode is only used by monitoring services. If you are not using
a monitoring service, then this option is not used.
Modifying Zone Mode
38
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 4: System Tab
The “Zone Type” menu allows you to
modify the Zone Attributes of the Zones
in your system.
The Zone Attributes (which are called Zone Mode in
the app) control the behavior of the accessories in that
Zone depending on the current state of the system.
iPhone
Alarm Mode is only used by monitoring services. If you are not using
a monitoring service, then this option is not used.
Questions? Call 206-981-5371 or E-Mail [email protected]
39
Section 4: Settings Tab
The “Remote Control” menu allows you
to modify the settings for the system’s
remote controls.
Android
To mute, tap on the
icon of the bell with
the slash.
To un-mute, tap on
the icon of the bell
without the slash.
The “Ringing Times” menu allows you to control the
number of rings the system will wait before answering
an inbound call.
Change the number of rings
here, then tap Confirm to save
your changes.
40
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 4: System Tab
The “Remote Control” menu allows you
to modify the settings for the system’s
remote controls.
The “Sound” settings control whether the siren chirp is
enabled or disabled in the system. To disable the siren
chirp, turn the “Sound” setting to “Mute for all of your
remote control key fobs.
iPhone
To mute, tap on the
icon of the bell with
the slash.
To un-mute, tap on
the icon of the bell
without the slash.
Questions? Call 206-981-5371 or E-Mail [email protected]
41
Section 4: Settings Tab
Android
The “SMS Reply” menu allows you to modify
the settings for whether the system sends
you text messages after a change has been
made hrough the app.
Toggle this setting to On (Reply) or Off (No), then tap Confirm to save
your changes.
The “Arm/Disarm Upload” menu is not currently used.
42
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 4: System Tab
The “Ringing Times” menu allows you to
control the number of rings the system
will wait before answering an inbound call.
iPhone
Change the number of rings
here, then tap Confirm to save
your changes.
The “SMS Reply” menu allows you to modify the settings
for whether the system sends you text messages after a
change has been made hrough the app..
Toggle this setting to On (Reply) or Off (No), then tap Confirm to save
your changes.
Questions? Call 206-981-5371 or E-Mail [email protected]
43
Section 4: Settings Tab
Android
The “Arm/Disarm SMS” menu allows
you to control whether you receive
text messages when the system is
armed or disarmed.
When “Arm Notice” is checked, you receive a text whenever the
system is armed in Away Mode. When “Stay Notice” is checked,
you receive a text whenever the system is armed in Home Mode.
When “Disarm Notice” is checked, you receive a text whenever
the system is disarmed.
The “Language” menu allows you to set the language
that is used by the system.
44
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 4: System Tab
The “Arm/Disarm Upload” menu is not
currently used.
iPhone
(The “Arm/Disarm Upload” option is the last option in the System Tab
on the iPhone App. This space intentionally left blank.)
Questions? Call 206-981-5371 or E-Mail [email protected]
45
Section 5: Options Menu
Android
Options Menu
Tap on the icon of the contact book
in the top left-hand corner to get
to the Options Menu overlay.
In this menu you can change settings for your current User, or
change Users, or change Host Numbers (the Host Number is the
phone number of your alarm system). You can also see information
about the version of the mobile app by tapping on About Us..
46
Questions? Call 206-981-5371 or E-Mail [email protected]
Section 5: Options Menu
Options Menu
iPhone
Tap on the icon of the contact book
in the top left-hand corner to get
to the Options Menu overlay.
In this menu you can change settings for your current User, or
change Users, or change Host Numbers (the Host Number is the
phone number of your alarm system). You can also see information
about the version of the mobile app by tapping on About Us..
Questions? Call 206-981-5371 or E-Mail [email protected]
47