Whirlpool AQM8D 69 I (UK) /V User manual User guide

Whirlpool AQM8D 69 I (UK) /V User manual User guide | Manualzz
Instructions for
installation and use
Installation, 2-3-4-5
Unpacking and levelling
Connecting the electricity and water supplies
Technical data
Description of the machine, 6-7
Touch control panel
How to run a wash cycle or a drying cycle, 8
Wash cycles and options, 9
Table of wash cycles
Wash options
Detergents and laundry, 10
AQM8D 69 I
Preparing the laundry
Washing recommendations
Load balancing system
Precautions and advice, 11
General safety
Opening the porthole door manually
Care and maintenance, 12
Cutting off the water and electricity supplies
Cleaning the machine
Cleaning the detergent dispenser drawer
Caring for your appliance drum
Cleaning the pump
Checking the water inlet hose
Trouble shooting, 13
Assistance, 14
This instruction manual should be kept in a safe place
for future reference. If the washer dryer is sold, given
away or moved, please ensure the manual is kept with
the machine, so that the new owner may benefit from
the advice contained within it.
Read these instructions carefully: they contain vital
information relating to the safe installation and operation
of the appliance.
Inside the pack containing this manual, you will also
find the guarantee and all the details necessary for
Unpacking and levelling
1. Once you have removed all the packaging from the
washer dryer, make sure it has not been damaged
during transportation.
If it has been damaged, contact the retailer and do not
proceed any further with the installation process.
2. Remove the 4
protective screws (used
during transportation) and
the corresponding spacer,
located on the rear part of
the appliance (see figure).
3. Close off the holes using the plastic plugs supplied in
the pack.
4. Keep all the parts in a safe place; they will be needed
again if the washer dryer is moved to another location,
to prevent the inside of the appliance being damaged.
Packaging materials should not be used as toys for
1. Place the washer dryer on a flat sturdy floor, without
resting it up against walls or cabinets.
2. If the floor is uneven,
the front feet of the
machine may be adjusted
until it reaches a horizontal
position (the angle of
inclination must not
exceed 2 degrees).
If the appliance is levelled correctly, it will be more
stable and much less likely to cause vibrations and noise
while it is operating, particularly during the spin cycle.
If it is placed on carpet or a rug, adjust the feet in such
a way as to allow a sufficient ventilation space
underneath the washer dryer.
Connecting the electricity and water
Connecting the water inlet hose
Before connecting the inlet hose to the water supply,
run the water until it is perfectly clear.
1. Connect the inlet hose
to the machine by
screwing it onto the cold
water inlet of the
appliance, which is
situated on the top righthand side of the rear part
of the appliance (see
2. Connect the inlet hose
by screwing it to a cold
water tab using a 3/4 gas
threaded connection (see
3. Make sure that the hose is not folded over or bent.
The water pressure at the tap must fall within the
values indicated in the Technical data table (see next
If the inlet hose is not long enough, contact a
specialised shop or an authorised technician.
Never use second-hand or old inlet hoses; use the
products supplied with the machine.
Connecting the drain hose
65 - 100 cm
Where it connects to
the waste water pipe
cut end off spigot or
remove the blanking cap
Connect the drain hose,
without bending it, to a
draining duct or a wall
drain situated between
65 and 100 cm from the
The drain hose may be
connected to an undersink trap. Before
connecting the drain
hose from the machine
ensure that any blanks
or removable ends have
been taken off the
If it is place over the
edge of a basin or sink
be sure the free end of
the hose should not be
We advise against the use of hose extensions; in
case of absolute need, the extension must have the
same diameter as the original hose and must not
exceed 150 cm in length.
Ensure that if the drain hose is pushed into a
standpipe, that the end does not go down more than
15cms (6 inches). If the hose is pushed down too far,
this may cause the machine to self -syphon ie.
continuously empty as it is filling.
Electric connection
Before plugging the appliance into the mains socket,
make sure that:
• the socket is earthed and in compliance with the
applicable law;
• the supply voltage is included within the values i
ndicated on the Technical details table (see page 5);
• the socket is compatible with the washing
machine's plug. If this is not the case, replace
the socket or the plug.
Your appliance is now supplied with a 13 amp fused plug
it can be plugged into a 13 amp socket for immediate
use. Before using the appliance please read the
instructions below.
Replacing the fuse:
When replacing a faulty fuse, a 13 amp ASTA approved
fuse to BS 1362 should always be used, and the fuse
cover re-fitted. If the fuse cover is lost, the plug must not
be used until a replacement is obtained.
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be of the
correct colour as indicated by the coloured marking or
the colour that is embossed in words on the base of the
plug. Replacements can be obtained directly from your
nearest Service Depot.
Removing the plug:
If your appliance has a non-rewireable moulded plug and
you should wish to re-route the mains cable through
partitions, units etc., please ensure that either:
the plug is replaced by a fused 13 ampere re-wearable
plug bearing the BSI mark of approval.
the mains cable is wired directly into a 13 amp cable
outlet, controlled by a switch, (in compliance with BS
5733) which is accessible without moving the appliance.
Disposing of the plug:
Ensure that before disposing of the plug itself, you make
the pins unusable so that it cannot be accidentally
inserted into a socket.
Instructions for connecting cable to an alternative plug:
Important: the wires in the mains lead are coloured in
accordance with the following code:
Green & Yellow Earth
• the socket is able to sustain the appliance's
maximum power load indicated in the Technical details
table (see page 5);
As the colours of the wires in the lead may not
correspond with the coloured markings identifyng the
terminals in your plug, proceed as follows:
Connect Green & Yellow wire to terminal marked E or
or coloured Green or Green & Yellow.
Connect Brown wire to terminal marked L or coloured
Connect Blue wire to terminal marked N or coloured
If a 13 amp plug (BS 1363) is used it must be fitted with
13 amp fuse, either in the plug or adaptor or at the
distribution board.
If you are in any doubt the electrical supply to your
machine, consult a qualified electrician before use.
How to connect an alternative plug:
The wires in this mains lead are coloured in accordance
with the following code:
Disposing of the appliance:
When disposing of the appliance please remove the plug
by cutting the mains cable as close as possible to the
plug body and dispose of it as described above.
13 ampere fuse
The washer dryer should not be installed in an outdoor
environment, not even when the area is sheltered,
because it may be very dangerous to leave it exposed to
rain and thunderstorms.
When the washer dryer is installed, the mains socket
must be within easy reach.
Do not use extensions or multiple sockets.
The power supply cable must never be bent or
dangerously compressed.
The power supply cable must only be replaced by an
authorised serviceman.
Warning! The company denies all liability if and when
Technical data
AQM8D 69 I
width 59,5 cm
height 85 cm
depth 64,5 cm
from 1to 8 kg for wash programme
from 1 to 6 kg for the drying programme
please refer to the technical data
plate fixed to the machine
Water connections
maximum pressure 1 MPa (10 bar)
minimum pressure 0.05 MPa (0.5 bar)
drum capacity 62 litres
Spin speed
up to 1600 rotations per minute
Energy rated
according to
EN 50229
Wash: programme
; temperature
60°C; using a load of 8 kg.
Drying: first drying cycle performed
with a 2 kg load, by selecting the
drying level "IRON";
Second drying cycle performed with a
6 kg load, selecting the maximum
drying level "EXTRA".
This appliance conforms to the
following EC Directives:
- 89/336/EEC dated 03/05/89
(Electromagnetic Compatibility) and
subsequent modifications
- 2006/95/EC (Low Voltage)
- 2002/96/EC
Description of the machine
Always use the handle to
open the porthole door (see
The detergent dispenser
drawer is located inside the
machine and can be
accessed by opening the
For more information on
detergent measures, please
refer to the chapter entitled
“Detergents and laundry”.
1. pre-wash compartment:
use powder detergent.
2. main wash compartment:
use powder or liquid
detergent. If using the latter
type of detergent, we
recommend it is poured into
the drawer immediately
before you start the washerdryer.
washing additives compartment: for fabric softener or
liquid additives. We recommend that the maximum level
indicated by the grille is not exceeded, and that
concentrated fabric softeners are diluted.
To adjust the settings, gently
press the icon inside the
sensitive (touch control) area
as illustrated in the figure.
Standby mode
This washer-dryer, in compliance with new energy saving
regulations, is fitted with an automatic standby system
which is enabled after a few minutes if no activity is
button briefly and wait
detected. Press the ON-OFF
for the machine to start up again.
The first time the machine is switched on, the first language
will flash on the display. The " ", "OK" and "V" symbols will
appear on the display, in line with the 3 buttons on the righthand side. The languages change automatically every 3";
alternatively, they can be changed by pressing the buttons next
to the " " and "V" symbols. Use the "OK" button to confirm the
language, which will be set after 2". If no buttons are pressed,
the automatic language change will begin again after 30".
The language may only be changed while the machine is
switched off.
+delayed start
Press and hold the temperature
buttons for 5''; a short beep sounds and the set language
flashes on the display. Press the buttons next to the " " and
"V" symbols to change the language. Use the button next to
the "OK" symbol to confirm the language, which will be set
after 2". If no buttons are pressed, the language set previously
will be displayed after 30". Switch on the machine.
Touch control panel
M2 M1
with indicator light
indicator light
Button withON/OFF
indicator light
Button with ON/OFF indicator light: press this briefly
to switch the machine on or off. The green indicator light
indicates that the machine is switched on. To switch off
the washer-dryer during the wash cycle, press and hold
the button for approximately 3 seconds; if the button is
pressed briefly or accidentally the machine will not
switch off. If the machine is switched off during a wash
cycle, this wash cycle will be cancelled.
WASH CYCLE SELECTOR knob: may be turned in
either direction. To select the most suitable wash cycle,
please refer to the “Table of wash cycles”.
The knob will not move during the wash cycle.
M1-M2 buttons: press and hold one of the buttons to
store a cycle with your own set preferences in the
memory of the machine. To recall a previously-stored
cycle, press the corresponding button.
DRY button
: press to decrease or exclude drying; the
selected drying level or time will appear on the display (see
"How to run a wash cycle or a drying cycle").
button: press to modify or exclude
the temperature setting; the value selected will appear
on the display above (see “How to run a wash cycle or a
drying cycle”).
button: press to modify or exclude the
spin cycle; the value selected will appear on the display
above (see “How to run a wash cycle or a drying cycle”).
button: press to set a delayed start
for the selected wash cycle; the set delay time will
appear on the display above (see “How to run a wash
cycle or a drying cycle”).
with indicator light
indicator light
WASH CYCLE PHASE icons: these illuminate to
indicate the progress of the wash cycle (Wash
– Spin/Drain
– Drying
). The text
lights up when the cycle is complete.
START/PAUSE button with indicator light: when the
green indicator light flashes slowly, press the button to
start a wash cycle. Once the cycle has begun the
indicator light will remain lit in a fixed manner. To pause
the wash cycle, press the button again; the indicator
light will flash in an orange colour. If the “Door locked”
indicator light is switched off, the door may be
opened. To start the wash cycle from the point at which
it was interrupted, press the button again.
indicator light: indicates that the
porthole door is locked. To open the door, pause the
wash cycle (see “How to run a wash cycle or a drying
button with indicator light: to activate
or deactivate the control panel lock, press and hold the
button for approximately 2 seconds. when the indicator
light is illuminated, the control panel is locked. This
means it is possible to prevent wash cycles from being
modified accidentally, especially where there are children
in the home.
ECO indicator light: the
icon lights up when, after
altering the washing parameters, an energy saving of at
least 10% is made. Furthermore, before the machine
enters “Standby” mode, the icon will light up for a few
seconds; when the machine is switched off the
estimated energy saving will be around the 80% mark.
OPTION buttons: press to select the available options.
The indicator light corresponding to the selected option
will remain lit (see “How to run a wash cycle or a drying
How to run a wash cycle or a
drying cycle
WARNING: before you use the washer-dryer for the first
time, run a wash cycle with detergent and no laundry, using
the 90° cottons cycle without pre-wash.
button. All the
indicator lights will illuminate for 1 second and the text
AQUALTIS will appear on the display; the indicator light
corresponding to the button will then remain lit in a constant
manner and the START/PAUSE indicator light will flash.
KNOB left or right, until the required programme has been
selected; the name of the programme will appear on the
display. A temperature and spin speed is set for each
programme; these may be adjusted. The cycle duration will
also appear on the display.
3. LOAD THE LAUNDRY. Open the porthole door. Load the
laundry, making sure you do not exceed the maximum load value
indicated in the table of wash cycles on the following page.
4. MEASURE OUT THE DETERGENT. Pull out the detergent
dispenser drawer and pour the detergent into the relevant
compartments as described in “Description of the machine”.
6. CUSTOMISE THE WASH CYCLE. Use the relevant
buttons on the control panel:
Modify the temperature and/or spin speed.
The machine automatically displays the maximum
temperature and spin speed values set for the selected
cycle, or the most recently-used settings if they are
compatible with the selected cycle. The temperature can be
decreased by pressing the
button, until the cold wash
“OFF” setting is reached. The spin speed may be
progressively reduced by pressing the
button, until it is
completely excluded “OFF”. If these buttons are pressed
again, the maximum values are restored.
Exception: if the “Cottons” programme is selected, the
temperature can be increased up to a value of 90°C.
Setting the drying cycle
is pressed, the machine will
The first time the button
automatically select the maximum drying cycle which is
compatible with the selected wash cycle. Subsequent
presses will decrease the drying level and then the drying time,
until the cycle is excluded completely ("OFF"). If these buttons
are pressed again, the maximum values are restored.
Drying may be set as follows:
A - Based on a set time period: between 20 and 180 minutes.
B- Based on the desired laundry dryness level:
Iron: suitable for clothes which will need ironing afterwards.
the remaining dampness softens creases, making them
easier to remove.
Hanger: ideal for clothes which do not need to be dried fully.
Cupboard: suitable for laundry which can be put back in a
cupboard without being ironed.
Extra: suitable for garments which need to be dried
completely, such as sponges and bathrobes.
If your laundry load to be washed and dried is much
greater than the maximum stated load (see adjacent table),
perform the wash cycle, and when the cycle is complete,
divide the garments into groups and put some of them
back in the drum. At this point, follow the instructions
provided for a "Drying only" cycle. Repeat this procedure
for the remainder of the load.
A cooling-down period is always added to the end of each
drying cycle.
Drying only
Use the cycle selector knob to select a drying cycle ( - ) in accordance with the type of fabric. The desired drying
level or time may also be set using the DRYING button
Setting a delayed start.
To set a delayed start for the selected cycle, press the
corresponding button repeatedly until the required delay period
has been reached. During the setting procedure, the delay
period and the text "Starts in”: will be displayed, along with the
symbol. After the delayed start has been set, the
symbol will remain fixed on the display, which will also
indicate the duration of the selected cycle with the text "Ends
in”: and the cycle duration. Press the DELAYED START button
just once to display the delay time set previously. After the
countdown has begun, the display will show the text "Starts
in”: and the delay period. Once the set delay time has elapsed,
the machine will begin its cycle and the display will show "Ends
in”: and the time remaining until the end of the cycle. To remove
the delayed start option, press the button until the display
shows the text OFF; the
symbol will disappear.
Modify the cycle settings.
• Press the button to activate the option; the name
of the option will then appear on the display and
the corresponding indicator light will illuminate.
• Press the button again to deactivate the option; the
name of the option will then appear on the display
followed by the text OFF, and the corresponding
indicator light will switch off.
If the selected option is not compatible with the selected
wash cycle, this incompatibility will be signalled by the
flashing of the indicator light and a sound alert (3 beeps);
the option will not be activated.
If the selected option is not compatible with another option
that has been selected previously, the indicator light
corresponding to the first option selected will flash and only the
second option will be activated; the indicator light
corresponding to the button will remain lit in a constant manner.
The options may affect the recommended load value and/
or the duration of the cycle.
button. The corresponding indicator light remains lit in a fixed
manner and the porthole door locks (the
indicator light illuminates). The icons corresponding to the wash
cycle phases will light up during the cycle to indicate which
phase is currently in progress. To change a wash cycle once it
has already started, pause the washer-dryer by pressing the
START/PAUSE button; then select the desired cycle and press
the START/PAUSE button again. To open the door during a
wash cycle, press the START/PAUSE button; if the DOOR
indicator light is switched off you may open the
door. Press the START/PAUSE button again to restart the
wash cycle from the point at which it was interrupted.
8. THE END OF THE WASH CYCLE. This is indicated by
the illuminated text END. The porthole door may be
opened immediately. If the START/PAUSE indicator light is
flashing, press the button to end the cycle. Open the door,
unload the laundry and switch off the machine.
If you wish to cancel a cycle which has already begun, press and hold
the button until the cycle stops and the machine switches off.
Wash cycles and options
Table of wash cycles
Icon Description of the wash cycle
Cotton (1): heavily soiled whites and resistant colours.
Cotton (2): heavily soiled whites and delicate colours.
Coloured Cotton (3)
speed Drying
(Max. 90°)
Special wash cycles
Steam Refresh* (see next page)
Baby: heavily soiled delicate colours
Mix 30': to refresh lightly soiled garments quickly (not suitable for
wool, silk and clothes which require washing by hand)
Durable Synthetics
Silk: for garments in silk and viscose, lingerie.
Wool: for wool, cashmere, etc.
Drying Cycles
Wash & dry
Cotton dry
Synthetics dry
Wool dry
Partials cycles
(*) The duration of the wash cycles can be checked
on the display.
Cottons wash cycles
Cotton with pre-wash
(Add detergent to the relevant compartment).
Detergent and
(*) Note: 10 minutes after the START, the machine will recalculate the time remaining until the end of the wash cycle on the basis of the load inside it; this
value will then be shown on the display.
For all Test Institutes:
1) Test wash cycle in compliance with regulation EN 50229: set wash cycle with a temperature of 60°C.
with a temperature of 40°C.
2) Long wash cycle for cottons: set wash cycle
with a temperature of 40°C.
3) Short wash cycle for cottons: set wash cycle
Time Saver
Wash options
Steam Hygiene
This option enhances washing performance by
generating steam during the wash cycle that eliminates
any bacteria from fibres while treating them at the same
time. Place the laundry in the drum, choose a
compatible programme and select option " ".
The steam generated during washer dryer operation
may cause the porthole door to become hazy.
It cannot be used in conjunction with ,
Extra rinse
By selecting this option, the efficiency of the rinse is
increased and optimal residual detergent removal is
guaranteed. It is particularly useful for skin which is
sensitive to detergents. We recommend this option is
used with a full load of washing, or when a large amount
of detergent is required.
It cannot be used in conjunction with
, , ,
If you select this option, the wash cycle duration will be
reduced by 30%-50%, depending on the selected cycle,
thereby guaranteeing simultaneous water and energy
saving. Use this cycle for lightly soiled garments.
It cannot be used in conjunction with
, , , ,
Eco Option
The Eco Wash function saves energy by not heating the
water used to wash your laundry – an advantage both
to the environment and to your energy bill. Instead,
intensified wash action and water optimisation ensure
great wash results in the same average time of a
standard cycle.
For the best washing results we recommend the usage
of a liquid detergent.
It cannot be used in conjunction with
, , , ,
Detergents and laundry
The type and quantity of detergent required depend on
the type of fabric you are washing (cotton, wool, silk,
etc.), as well as its colour, the washing temperature, the
level of soiling and the hardness of the water in the area.
Measuring out the detergent carefully will avoid wastage
and help to protect the environment: although they are
biodegradable, detergents still contain ingredients which
alter the balance of nature.
We recommend the following:
• use powder detergents for white cotton garments and
• use liquid detergents for delicate cotton garments and
for all low-temperature wash cycles.
• use gentle liquid detergents for wool and silk garments.
The detergent should be poured into the relevant
compartment - or the dispenser placed directly inside the
drum - before the wash cycle begins. In the latter case, it will
not be possible to select the Cottons with pre-wash cycle.
Do not use hand washing detergents because these
create too much foam.
Preparing the laundry
• Shake out the garments before loading them into the
• Divide the laundry according fabric type (symbol on the
washing instruction label) and colour, making sure you
separate the coloured garments from the white ones;
• Empty all pockets and check the buttons;
• Do not exceed the values listed in the “Table of wash
cycles”, which refer to the weight of the laundry when dry.
How much does your laundry weigh?
1 sheet
1 pillowcase
1 tablecloth
1 bathrobe
1 towel
1 pair of jeans
1 shirt
400-500 g
150-200 g
400-500 g
900-1200 g
150-250 g
400-500 g
150-200 g
Washing recommendations
* Steam Refresh
This programme refreshes garments by removing bad
odours and relaxing the fibres (1.5 kg, roughly 3 items).
Insert dry items only (that are not dirty) and select
". The garments will be damp once the
programme "
cycle is completed, so we recommend hanging them to
dry. The "
" programme makes ironing easier.
Moreover, with the "Steam Perfume" laundry balls, your
favourite perfume can be added to your laundry. Place a
few drops of perfume on the sponge contained inside
the laundry ball, close it and insert it into the drum
together with the laundry. Then launch the specific
". At the end of the cycle, garments will
programme "
be relaxed and fragrant.
Not recommended for wool or silk garments.
Do not add too much perfume to the sponge in order
to avoid it dripping.
Do not add softeners or detergents.
wash cycle to remove
Baby: use the special “Baby”
the remove the soiling typically caused by babies, while
removing all traces of detergent from nappies in order to
prevent the delicate skin of babies from suffering allergic
reactions. The cycle has been designed to reduce the
amount of bacteria by using a greater quantity of water
and optimising the effect of special disinfecting additives
added to the detergent. At the end of the wash cycle,
the machine will slowly rotate the drum; to end the cycle
press the START/PAUSE button.
Silk: use the special “Silk”
wash cycle to wash all silk
garments. We recommend the use of special detergent
which has been designed to wash delicate clothes.
Curtains: use the “Silk”
wash cycle. Fold curtains
and place them in a pillow case or mesh bag.
Wool: Hotpoint is the only washer dryer brand to have
been awarded the prestigious Woolmark Platinum Care
endorsement (M.0508) by the Woolmark Company,
which means that all woollen garments may be washed
in the washer dryer, even those which state “hand wash
on the label. The “Wool” wash cycle can be
used to wash all woollen garments in the washer dryer
while guaranteeing optimum performance.
Wash & Dry
was designed to wash and dry lightly
soiled garments quickly. This cycle may be used to wash
and dry a laundry load of up to 1 kg in just 60 minutes.
To achieve optimum results, use liquid detergent and pretreat cuffs, collars and stains.
Load balancing system
Before every spin cycle, to avoid excessive vibrations
before every spin and to distribute the load in a uniform
manner, the drum rotates continuously at a speed which
is slightly greater than the washing rotation speed. If,
after several attempts, the load is not balanced
correctly, the machine spins at a reduced spin speed. If
the load is excessively unbalanced, the washer dryer
performs the distribution process instead of spinning. To
encourage improved load distribution and balance, we
recommend small and large garments are mixed in the
Precautions and tips
The machine was designed and constructed in
accordance with international safety regulations. The
following information is provided for safety reasons and
must therefore be read carefully.
General safety
• This appliance was designed for domestic use only.
• the machine must only be used by adults, in
accordance with the instructions given in this manual.
• Do not touch the machine when barefoot or with wet
or damp hands or feet.
• Do not pull on the power supply cable when
unplugging the appliance from the electricity socket.
Hold the plug and pull.
• Do not touch the drained water as it may reach
extremely high temperatures.
• Never force the porthole door. This could damage the
safety lock mechanism designed to prevent
accidental opening.
• If the appliance breaks down, do not under any
circumstances access the internal mechanisms in an
attempt to repair it yourself.
• Always keep children well away from the appliance
while it is operating.
• If it must be moved, proceed with the help of two or
three people and handle it with the utmost care.
Never try to do this alone, because the appliance is
very heavy.
• Before loading laundry into the washer dryer, make
sure the drum is empty.
• During the drying phase, the door tends to get
quite hot.
• Do not use the appliance to dry clothes that have
been washed with flammable solvents (e.g.
• Do not use the appliance to dry foam rubber or
similar elastomers.
• Make sure that the water tap is turned on during
the drying cycles.
Opening the porthole door manually
In the event that it is not possible to open the porthole
door due to a powercut, and if you wish to remove the
laundry, proceed as follows:
1. remove the plug from the
electrical socket.
2. make sure the water level
inside the machine is lower
than the door opening; if it is
not, remove excess water
using the drain hose,
collecting it in a bucket as
indicated in the figure.
3. remove the cover panel on the lower front part of the
washer dryer (see overleaf).
4. pull outwards using the
tab as indicated in the figure,
until the plastic tie-rod is
freed from its stop position;
pull downwards until you
hear a “click”, which
indicates that the door is
now unlocked.
5. open the door; if this is
still not possible repeat the
• Disposing of the packaging materials: observe local
regulations so that the packaging may be re-used.
• The European Directive 2002/96/EC relating to Waste
Electrical and Electronic Equipment (WEEE) states
that household appliances should not be disposed of
using the normal solid urban waste cycle. Exhausted
appliances should be collected separately in order to
optimise the cost of re-using and recycling the
materials inside the machine, while preventing
potential damage to the atmosphere and to public
health. The crossed-out dustbin is marked on all
products to remind the owner of their obligations
regarding separated waste collection.
For more information relating to the correct disposal of
household appliances, owners should contact their
local authorities or appliance dealer.
6. reposition the panel, making sure the hooks are
securely in place before you push it onto the appliance.
Care and maintenance
Cutting off the water and electricity
• Turn off the water tap after every wash cycle. This will
limit wear on the hydraulic system in the machine and
help to prevent leaks.
• Unplug the appliance when cleaning it and during all
maintenance work.
Cleaning the machine
The outer parts and rubber components of the appliance
can be cleaned using a soft cloth soaked in lukewarm
soapy water. Do not use solvents or abrasives.
Cleaning the detergent dispenser
To remove the drawer, press
lever (1) and pull the drawer
outwards (2) (see figure).
Wash it under running
water; this procedure should
be repeated frequently.
Caring for your appliance drum
• Always leave the door ajar to prevent unpleasant
odours from forming.
Cleaning the pump
The washer dryer is fitted with a self-cleaning pump
which does not require any maintenance. Sometimes,
small items (such as coins or buttons) may fall into the
protective pre-chamber at the base of the pump.
Make sure the wash cycle has finished and unplug the
To access the pre-chamber:
1. take off the cover panel on the front of the machine
by first pressing it in the centre and then pushing
downwards on both sides until you can remove it (see
2. position a container so
that it will collect the water
which flows out
(approximately 1.5 l) (see
3. unscrew the lid by
rotating it in an anticlockwise direction (see
4. clean the inside thoroughly;
5. screw the lid back on;
6. reposition the panel, making sure the hooks are
securely in place before you push it onto the appliance.
Checking the water inlet hose
Check the inlet hose at least once a year. If there are
any cracks, it should be replaced immediately: during
the wash cycles, water pressure is very strong and a
cracked hose could easily split open.
Trouble shooting
Your washer-dryer could occasionally fail to work. Before contacting the Technical Assistance Centre
(see “Assistance”), make sure that the problem cannot be not solved easily using the following list.
Possible causes / Solutions:
The washer-dryer does not switch on. • The appliance is not plugged into the socket fully, or not enough to make contact.
• There is no power in the house.
The wash cycle does not start.
The door is not closed properly.
The START/PAUSE button has not been pressed.
The water tap has not been opened.
A delayed start has been set.
The washer-dryer does not fill
with water.
The water inlet hose is not connected to the tap.
The hose is bent.
The water tap has not been opened.
There is no water supply in the house.
The pressure is too low.
The START/PAUSE button has not been pressed.
The washer-dryer door remains
• If you have selected the “Baby ” cycle or the “Easy iron
” option, when
the wash cycle has finished the machine will slowly rotate the drum; to end
the cycle press the START/PAUSE button or the “Easy iron
” button. If
you have selected the “Silk ” wash cycle, the machine will end the cycle
while the laundry is soaking; to drain the water so that the laundry may be
removed, press the START/PAUSE button or the “Easy iron
” button.
The machine continuously fills
with water and drains.
• The drain hose is not fitted at a height between 65 and 100 cm from the
floor (see “Installation”).
• The free end of the hose is under water (see “Installation”).
• If the dwelling is on one of the upper floors of a building, there may be
problems relating to water drainage, causing the washer-dryer to fill with
water and drain continuously. Special anti-draining valves are available in
shops and help to prevent this inconvenience.
• The wall drainage system is not fitted with a breather pipe.
The washer-dryer does not drain
or spin.
• The wash cycle does not include draining: Some wash cycles require the
drain phase to be started manually (see “Wash cycles and options”).
• The drain hose is bent (see Installation).
• The drainage duct is clogged.
The machine vibrates a lot during
the spin cycle.
The washer-dryer leaks.
• The water inlet hose is not screwed on properly (see “Installation”).
• The detergent dispenser is blocked (to clean it, see “Care and maintenance”).
• The drain hose is not fixed in place properly (see “Installation”).
The icons corresponding to the
“Phase in progress” flash rapidly
at the same time as the ON/OFF
indicator light.
• Switch off the machine and unplug it, wait for approximately 1 minute and
then switch it back on again. If the problem persists, contact the Technical
Assistance Service.
There is too much foam.
• The detergent is not suitable for machine washing (it should display the text
“for washer-dryers” or “hand and machine wash”, or the like).
• Too much detergent was used.
drum was not unlocked correctly during installation (see “Installation”).
machine is not level (see “Installation” ).
machine is trapped between cabinets and walls (see “Installation”).
load is unbalanced (see “Detergents and laundry”).
The washer-dryer door remains locked. • Perform the manual unlocking procedure (see “Precautions and tips”).
The washer-dryer does not dry.
The appliance is not plugged into the socket, or not enough to make contact.
There has been a power failure.
The appliance door is not shut properly.
A DELAY TIMER has been set.
DRYING is in the OFF position.
Note: To exit “Demo mode”, press and hold the two “ON/OFF”
buttons simultaneously for 3 seconds.
12 Months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of
breakdown repairs for twelve months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective
because of either workmanship or materials, we will, at our discretion, either repair or replace the
appliance at no cost to you.
This guarantee is subject to the following conditions:
The appliance has been installed and operated correctly and in accordance with our
operating and maintenance instructions.
The appliance is used only on the electricity or gas supply printed on the rating plate.
The appliance has been used for normal domestic purposes only.
The appliance has not been altered, serviced, maintained, dismantled, or otherwise
interfered with by any person not authorised by us.
Any repair work must be undertaken by us or our appointed agent.
Any parts removed during repair work or any appliance that is replaced become our property.
The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
Damage resulting from transportation, improper use, neglect or interference or as a result
of improper installation.
Replacement of any consumable item or accessory . These include but are not limited to: plugs,
cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
Replacement of any removable parts made of glass or plastic.
5 Year Parts Guarantee
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on
you registering your appliance with us and the parts being fitted by one of our authorised engineers.
There will be a charge for our engineer's time. To activate the extra parts warranty on your
appliance, simply call our registration line on 08448 24 24 24 (ROI 01 230 0800).
We offer a selection of repair protection plans that enable you to fully cover yourself against the
expense of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on
08448 226 226 (Republic of Ireland 01 230 0233).
Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint
Service Hotline on 08448 224 224 (Republic of Ireland 0818 313 413) for telephone
assistance, or, where necessary, to arrange for an engineer to call. If we cannot resolve the
technical problem we will replace your machine or, if you prefer, give you your money back.
After Sales Service
No one is better placed to care for your Hotpoint appliance during the course of its
working life than us - the manufacturer.
Essential Contact Information
Hotpoint Service
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and
1000 fully qualified engineers on call to ensure you receive fast, reliable, local service.
UK: 08448 224 224
Republic of Ireland: 0818 313 413
Please note: Our advisors will require the following information:
Model number:
Serial number:
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.
UK: 08448 225 225
Republic of Ireland: 0818 313 413
Appliance Registration
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts
guarantee you must register your appliance with us.
UK: 08448 24 24 24
Republic of Ireland: 01 230 0800
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17
Recycling & Disposal Information
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the
right to use quality, recycled components to keep down customer costs and minimise material
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children,
remove the door, plug and cut the mains cable off flush with the appliance. Dispose of these parts
05/2009 - Xerox Fabriano
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