Cisco Small Business
Cisco Small Business
Product Guide
Cisco Small Business
Product Guide
Table of Contents
Cisco Small Business Products and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cisco Small Business Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Small Business Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Small Business Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Small Business Wireless Access Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Small Business Network Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Small Business Video Surveillance Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Small Business Voice Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Cisco Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Smart Business Roadmap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Smart Business Communications System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
520 Series Secure Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Integrated Services Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Security Appliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Mobility Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Unified Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
Cisco Small Business
Product Guide
Cisco Small Business Products and Solutions
Overview
Cisco Small Business Solutions enable small companies to connect employees, customers, and suppliers – easily, reliably, and affordably. Drawing on a broad
portfolio of Cisco products for small business, local partners deliver and maintain solutions that meet the needs of individual businesses. As the leader in networking
and communications, Cisco helps small businesses around the world work better.
Cisco Small Business Solutions
Technology small companies trust to help their business succeed.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
Cisco Small Business
Product Guide
Cisco Small Business Products
Cisco Small Business products are ideal for small businesses who want simple
products to meet transactional, point network technology needs. Cisco Small Business
products (including the Linksys Business Series) are part of a complete portfolio of
affordably priced networking products, purpose-built for small businesses – that just
work – delivering basic, reliable connectivity right out of the box.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
Cisco Small Business
Product Guide
Cisco Small Business Switches
Cisco® Small Business switches provide nonblocking, wire-speed switching for
10-, 100-, and 1000-Mb network clients. These switches can be used to replace the
current workgroup hub or switch and to deliver full Gigabit speeds to high-requirement
workstations as necessary while continuing to serve other clients at their current speeds.
The switches can also be used to create a local area network within the business, with
appropriate link speeds for each user’s requirements. Either way, they’re perfect for
graphics, multimedia, and other applications that have to move large files across the
network quickly. In addition, the mini Gigabit Interface Converter (mini-GBIC) ports
enable fiber-optic capability to be implemented easily and cost-effectively.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
Cisco Small Business
Product Guide
Cisco Small Business Managed Switches
Common Features
• Auto-sensing switched ports with auto MDI/MDI-X crossover detection
• Non-blocking, full duplex, and full wire speeds at each port
• Address Learning and Aging, and Data Flow Control for enhanced
transmission reliability
• Easy-to-use web browser interface for quick and easy installation
• Enhanced network options such as link aggregation, Spanning Tree, and
PortFast for VLAN configuration
• Advanced QoS, enabling voice, video, and data traffic to be prioritized
and optimized
• 802.1X port authentication and MAC address filtering, bringing network
security down to the switch port level
• Rate limiting, policing, shaping, and multicast support for advanced
traffic management
Propose Cisco Small Business Managed Switches if your customer:
• Must have the ability to configure the network for optimal performance and security
• Needs network bandwidth and performance to keep pace with the soon-to-bedeployed network applications
• Must restrict network access using secure authentication and filtering
mechanisms to prevent critical information from falling into the hands of
unauthorized individuals
• Must have the ability to prioritize video and voice communications, keeping
real-time applications at a consistently high quality no matter how many users
are being served by the network
• Needs PoE capability for IP voice and wireless access points
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
Cisco Small Business
Product Guide
Cisco Small Business Managed Switches
Decision Tree Overview
Yes
Gigabit
Ethernet
Switch?
Yes
Stackable
Ethernet
Switch
No
Yes
Gigabit
Ethernet
Switch?
No
Yes
Gigabit
Ethernet
Switch
Stackable Fast
Ethernet Switches
with PoE
SFE2000P 24-port FE Switch w/ PoE + 4-port GE switch
SFE2010P 48-port FE Switch w/ PoE + 2-port GE slots + 2 SFP slots
Stackable Gigabit
Ethernet Switches
Stackable Fast
Ethernet Switches
Gigabit Ethernet
Switches with PoE
PoE
Capability?3
No
Yes
Gigabit
Ethernet
Uplink?2
Yes
Fast
Ethernet
Switch
SGE2000P 24-port GE Switch w/ PoE + 4 shared SFP slots
SGE2010P 48-port GE Switch w/ PoE + 4 shared SFP slots
PoE
Capability?3
No
Managed
Switches
Stackable Gigabit
Ethernet Switches
with PoE
No
Gigabit Ethernet
Switches
Fast Ethernet
Switches with PoE
and GE Uplinks
Fast Ethernet
Switches with PoE
Yes
Gigabit
Ethernet
Uplink?2
No
3
5
SFE2000 24-port FE Switch + 4-port GE switch
SFE2010 48-port FE Switch + 2-port GE switch + 2 SFP slots
SRW2008P 8-port GE Switch with PoE + 2 miniGBIC shared5
SRW2008MP 8-port GE Switch with maximum PoE + 2 GE +
miniGBIC Combo
SRW2024P24-port GE Switch with PoE + 2 miniGBIC shared5
SRW2008 8-port GE Switch + 2 miniGBIC shared
SRW2016 16-port GE Switch + 2 miniGBIC shared
SRW2024 24-port GE Switch + 2 miniGBIC shared
SRW2048 48-port GE Switch + 2 miniGBIC shared
SRW224G4P 24-port FE Switch with PoE + 4-port GE uplinks 5
SRW248G4P 48-port FE Switch with PoE + 4-port GE uplinks 5
SRW208P SRW208MP SFE1000P 8-port FE Switch with PoE + 2 GE + miniGBIC combo 5
8-port FE Switch with maximum PoE + 2 GE +
miniGBIC combo
8-port FE Switch w/ PoE – fanless
PoE
Capability?3
No
2
SGE2000 24-port GE Switch + 4 shared SFP slots
SGE2010 48-port GE Switch + 4 shared SFP slots
Fast Ethernet
Switches with
GE Uplinks
Fast Ethernet
Switches
SRW208G 8-port FE Switch + 1-port GE switch + 1 miniGBIC combo
SRW224G4 24-port FE Switch + 4-port GE switch
SRW248G4 48-port FE Switch + 4-port GE switch
SRW208 8-port FE Switch
Gigabit Copper and mini-GBIC interfaces provide flexible uplink options
Provides IEEE 802.3af PoE power to IP phones, surveillance cameras, or Wireless Access Points
PoE internal power support 7.5W for all PoE ports or 15.4W on half of the ports
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
Cisco Small Business
Product Guide
Cisco Small Business Smart Switches
Common Features
• Auto-sensing switched ports with auto MDI/MDI-X crossover detection
• Nonblocking, full duplex, and full wire speeds at each port
• Address Learning and Aging, and Data Flow Control for enhanced
transmission reliability
• Easy-to-use web browser interface for quick and easy installation
• Enhanced network options such as link aggregation, Spanning Tree, and
PortFast for VLAN configuration
• Basic QoS, enabling voice, video, and data traffic to be prioritized and optimized
• 802.1X port authentication and MAC address filtering, bringing network
security down to the switch port level
Propose Cisco Small Business Smart Switches if your customer:
• Needs a simple way to install, configure, and manage the switches
• Needs to implement highly secure, authenticated network access to keep the
intranets safe from unauthorized users
• Needs to implement quality of service (QoS) capability to prioritize real-time
network traffic
• Is considering deploying IP voice in the near future, which will raise the issue
of network performance, bandwidth, and QoS necessary for high-quality
voice communications
• Needs Power over Ethernet (PoE) capability for IP voice and wireless
access points
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
Cisco Small Business
Product Guide
Cisco Small Business Smart Switches
Decision Tree Overview
Yes
Gigabit
Ethernet
Switch
Compact
Form
Factor?1
No
Smart
Switches
Yes
Resilient
Clustering
Capability?4
No
Fast
Ethernet
Switch
Yes
Resilient
Clustering
Capability?4
No
2
3
4
5
6
Rack-mountable
Gigabit Ethernet
Switches
Fast Ethernet Switches
with PoE and Resilient
Clustering Capability
Fast Ethernet
Switches with PoE
SLM2005 SLM2008 5-port GE Switch 6
8-port GE Switch
SLM2024 24-port GE Switch
SLM2048 48-port GE Switch
SLM224G4PS 24-port FE Switch + 4-port GE ports2,5
SLM248G4PS 48-port FE Switch + 4-port GE ports2,5
SLM224P 24-port FE Switch + 2-port GE ports2,5
SLM248P 48-portFE Switch + 2-port GE ports2,5
PoE
Capability?3
No
1
Desktop Gigabit
Ethernet Switches
Fast Ethernet
Switches with Resilient
Clustering Capability
SLM224G4S 24-port FE Switch + 4-port GE switch2
SLM248G4S 48-port FE Switch + 4-port GE switch2
Fast Ethernet
Switches
SLM224G 24-port FE Switch + 2-port GE ports2
SLM248G 48-port FE Switch + 2-port GE ports2
Desktop compact size fits into any environment – includes wall-mount slots
Gigabit Copper and mini-GBIC interfaces provide flexible uplink options
Provides IEEE 802.3af PoE power to IP phones, surveillance cameras, or Wireless Access Points
Capability to manage all units in a switch cluster as one entity and cluster up to 192 ports
PoE internal power support 7.5W for all PoE ports or 15.4W on half of the ports
Can obtain power from a standard 802.3af PoE switch or from an external AC power outlet
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
Cisco Small Business
Product Guide
Cisco Small Business Unmanaged Switches
Common Features
• Auto-sensing Fast Ethernet and Gigabit Ethernet switched ports with automatic
medium dependent interface (MDI) and MDI crossover (MDI-X) detection
• Nonblocking, full duplex, and full wire speeds at each port
• Address Learning and Aging, and Data Flow Control for enhanced
transmission reliability
Propose Cisco Small Business Unmanaged Switches if your customer:
• Wants the lowest-cost option to implement a switch
• Has minimal need to control the data flow and manage the network: “I just want
basic connectivity”
• Has a low level of concern about network security: “My router/firewall will address
network security”
• Has minimal expectations of future growth for the network, both in the technology
required and network expansion
• Needs an easy-to-install product with minimal management
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
10
Cisco Small Business
Product Guide
Cisco Small Business Unmanaged Switches
Decision Tree Overview
Yes
Gigabit
Ethernet
Switch
Compact
Form
Factor?1
No
Desktop Gigabit
Ethernet Switches
Rack-mountable
Gigabit Ethernet
Switches
SD2005 SD2008 5-port GE Switch
8-port GE Switch
SR2016 16-port GE Switch
SR2024 24-port GE Switch + 2 SFP slots
SR2024C 24-port GE Switch + 2 SFP slots – compact
Unmanaged
Switches
Fast
Ethernet
Switch
Compact
Form
Factor?1
Yes
Desktop Fast
Ethernet Switches
SD205 SD208 SD216 5-port FE Switch
8-port FE Switch
16-port FE Switch
No
Yes
Gigabit
Ethernet
Uplink?2
No
Rack-mountable
Fast Ethernet
Switches
Rack-mountable Fast
Ethernet Switches
with GE uplinks
SR224G 24-port FE Switch + 2-port Gigabit Switch +
2 GE ports, 2 combo SFP slots
SR216 16-port FE Switch
SR224 24-port FE Switch
SR224R 24-port FE Switch (compact and fanless)
(1) Desktop compact size fits into any environment – includes wall-mount slots
(2) Gigabit Copper and mini-GBIC interfaces provide flexible uplink options
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
11
Cisco Small Business
Product Guide
Cisco Small Business Switches
Features Comparison
VLAN
QoS
POE
SNMP
ACL
SSH/SSL
L3
RPSU
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Managed Stackable
Switches
Managed Fixed
Switches
Smart Stackable
Switches
Smart Fixed
Switches
Unmanaged
Switches
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
12
Cisco Small Business
Product Guide
Cisco Small Business Routers
Product Positioning
Cisco Small Business Routers are affordable, highly secure network access devices,
designed and built for small businesses. Perfect for a transactional buyer looking for
a point product to fill a specific need, Cisco Small Business Routers deliver basic,
reliable connectivity right out of the box.
Common Features
Cisco Small Business Routers offer a range of features, including:
• Secure VPN connectivity for remote workers
• Strong security features, including a stateful packet inspection firewall,
encryption, authentication, and access control
• Fast Ethernet ports (most models)
• Gigabit Ethernet ports (Cisco RVS4000 and Cisco WRVS4400N)
• WAN link redundancy and load-balancing features (some models)
• Simple, browser-based configuration
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
13
Cisco Small Business
Product Guide
Cisco Small Business Routers
Decision Tree Overview
Yes
Basic
Secure
Access
Wireless
Capability?
No
Yes
Routers
High
Performance
Security
Wireless
Capability?
No
Redundant
WAN
Wireless Routers
for Small Office
WRV200 WRV210 Wireless-G VPN Router
Wireless-G VPN Router
Routers for
Small Office
RVL200 4-port SSL/IPSec VPN Router
Wireless High
Performance
Security Routers
High Performance
Security Routers
Redundant
WAN Routers
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
WRVS4400N Wireless-N Gigabit Security VPN Router
RVS4000 4-Port Gigabit Security VPN Router
RV042
RV082
RV016
Dual WAN VPN Router
Dual WAN VPN Router
Multi-WAN VPN Router
14
Cisco Small Business
Product Guide
Cisco Small Business Routers
Features Comparison
RVL200
WRV200
WRV210
RVS4000
WRVS4400N
RV042
4-port Fast
Ethernet
4-port Fast
Ethernet
4-port Fast
Ethernet
4-port Gigabit
Ethernet
4-port Gigabit
Ethernet
4-port Fast
Ethernet
WAN Connections
(Single or Dual,
FE or GE)
Single
FE WAN
Single
FE WAN
Single
FE WAN
Single
GE WAN
Single
GE WAN
Dual
FE WAN
Dual
FE WAN
Up to 7
FE WAN
Wireless support
No
802.11g
802.11g
No
802.11n
No
No
No
VPN connectivity
SSL and
IPSec
SSL and
IPSec
SSL and
IPSec
SSL and
IPSec
SSL and
IPSec
SSL and
IPSec
SSL and
IPSec
SSL and
IPSec
Maximum VPN
connections
5
10
10
5
5
50
100
100
Advanced SPI
firewall
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Intrusion Prevention
System (IPS)
No
No
No
Yes
Yes
No
No
No
Optional Trend Micro
ProtectLink Gateway
Security Service
No
No
No
Yes
Yes
Yes
Yes
Yes
Integrated
Ethernet Switch
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
RV082
RV016
8-port Fast 16-port Fast
Ethernet
Ethernet
15
Cisco Small Business
Product Guide
Cisco Small Business Routers
Routers for Small Office
RVL200
4-port SSL/IPSec VPN Router
WRV200
Wireless-G VPN Router
WRV210
Wireless-G VPN Router
High Performance Security Routers
RVS4000
4-Port Gigabit Security VPN Router
WRVS4400N
Wireless-N Gigabit Security VPN Router
Redundant WAN Routers
RV042
Dual WAN VPN Router with integrated 4-port FE switch
RV082
Dual WAN VPN Router with integrated 8-port FE switch
RV016
Multi-WAN VPN Router with integrated 16-port FE switch
QVPN50
50 User VPN Tunnel License for RV042, RV082, RV016
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
16
Cisco Small Business
Product Guide
Cisco Small Business Wireless Access Points
Product Positioning
Cisco Small Business Wireless Access Points connect wireless devices to the wired
network with no cabling problems. PoE support makes the access point easy to
install – it can be mounted anywhere, even without ready access to a power outlet.
With appropriate PoE support at the other end, you need to run only one cable to the
access point to deliver both data and power. Of course, you can also use the included
AC adapter if power is available nearby.
Cisco Small Business Wireless-G access points feature RangeBooster technology
that is comparable to standard 802.11g but with nearly twice the range and with
throughput that is up to 35 percent faster and reduces wireless signal dead spots in
offices and other buildings.
Cisco Small Business Wireless-N access points feature multiple-input, multiple-output
(MIMO) technology, which multiplies the effective data rate and utilizes the inherent
signal reflections to increase the range and reduce dead spots in the wireless coverage
area. Cisco Small Business Wireless-N access points are also backward compatible
with Wireless-G (802.11g) and Wireless-B (802.11b) technology.
Common Features
• 802.11n wireless access points comply with IEEE draft 802.11n standards and are
backward compatible with 802.11b and 802.11g devices.
• Data rates of up to 54 Mbps in Wireless-G (802.11g) mode or 11 Mbps in Wireless-B
(802.11b) mode are supported.
• RangeBooster technology is a compatible add-on to standard Wireless-G that
increases the wireless network’s range by up to 100 percent and its throughput by
up to 35 percent.
• Standards-based PoE (IEEE 802.3af ) and external AC power are supported.
• Support for Wi-Fi Multimedia (WMM) provides improved QoS over wireless
connections for better video and voice performance.
• Advanced wireless security using Wi-Fi Protected Access (WPA2) with up to
256-bit encryption, and security monitoring gives businesses the visibility and
protection they need.
• Multiple SSIDs with VLAN enable users to create separate, secured networks.
• Wireless exterior access points provide weatherproof housing (NEMA IP53
compliant), internal high-gain antennas, and PoE for safe, simple, exterior installations.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
17
Cisco Small Business
Product Guide
Cisco Small Business Wireless Access Points
Decision Tree Overview
Interior 802.11n
Wireless Access Points
802.1n
Wireless
WAP4410N
Wireless-N Access Point – with PoE
and Advanced Security
WAP200E
Wireless-G Exterior Access Point with Power over Ethernet and RangeBooster
WAP200
WAP2000
Wireless-G Access Point with Power
over Ethernet and RangeBooster
Wireless-G Access Point with Power
over Ethernet and RangeBooster
Wireless
Access
Points
Yes
802.1g
Wireless
Exterior 802.11g
Wireless Access Points
Exterior
Installation?
No
Interior 802.11g
Wireless Access Points
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
18
Cisco Small Business
Product Guide
Cisco Small Business Network Storage Systems
Product Positioning
The Cisco Small Business Network Storage Systems are ideal for storing, backing up,
sharing, and archiving critical information. The feature set of the network storage
systems differentiates them from entry-level storage devices, while at the same time
their competitive pricing gives small businesses the opportunity to realize substantial
cost savings when compared with more expensive storage systems.
Unlike other NAS systems, which need to contain operating system software on one
or more hard drives, the Cisco Small Business Network Storage Systems feature a
unique and intelligent chassis containing the Linux operating system that controls it. This
gives the storage system added stability and reliability, as well as the flexibility to be
configured without connected drives and to be reconfigured at any time – even allowing
hot swapping and re-sorting of hard drives to different storage bays.
Common Features
• Chassis with four drive bays supporting RAID 0/1/1+Spare/5/5+Spare/10 and file
encryption support
• Advanced data protection and security, with on-disk file encryption via Advanced
Encryption Standard (AES), VLANs, support for Self-Monitoring, Analysis, and
Reporting Technology (SMART) drives, file journaling, global spares, and snapshot
• Dual Gigabit LAN interfaces supporting VLANs and QoS
• Support for Mac/PC (Common Internet File System [CIFS], Linux (Network File
System [NFS]), and FTP clients
• Hard drive trays that provide the flexibility to increase storage capacity and
archive older data
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
19
Cisco Small Business
Product Guide
Cisco Small Business Network Storage Systems
Decision Tree Overview
Yes
Network
Storage
System
Support up to
75 concurrent
CIFS users
HDT0000
HDT0004
HDT0250
HDT0500
RPS1000
A single hard drive tray that can
accommodate Linksys approved vendor
SATA hard drives
A set of four hard drive trays that can
accommodate Linksys approved vendor
SATA hard drives
A single hard drive tray pre-populated
with a 250GB hard drive
A single hard drive tray pre-populated
with a 500GB hard drive
380W Redundant Power Supply Unit
Pre-configured
Advanced Network
Storage System
NSS6100
4-Bay Advanced Gigabit Network Storage
System Chassis with 1.0TB RAID (includes
four 250GB SATA Hard Drives)
Customizable
Advanced Network
Storage System
NSS6000
4-Bay Advanced Gigabit Network Storage
System Chassis (supports up to 132
concurrent users)
Preconfigured?
No
Yes
Support up to
15 concurrent
CIFS users
Customizable
Hardware for Network
Storage System
Pre-configured
Network
Storage System
NSS20502 Bay Gigabit Network Storage System
Chassis with 500 GB RAID (includes two
250GB SATA Hard Drives)
NSS4100
4 Bay Gigabit Network Storage System
Chassis with 1.0TB RAID (includes four
250GB SATA Hard Drives)
Customizable
Network
Storage System
NSS20002 Drive Bay Gigabit Network Storage
System Chassis
NSS4000
4 Drive Bay Gigabit Network Storage
System Chassis
Preconfigured?
No
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20
Cisco Small Business
Product Guide
Cisco Small Business Video Surveillance Cameras
Product Positioning
Cisco Small Business Video Surveillance Cameras provide customizable ways for
small business owners to monitor and protect their companies. These high-quality
solutions can be optimized for many different applications and sites. Each camera can
be quickly mounted using the bracket included in the package. The cameras’ compact
form factor also enables them to be put inside a protective enclosure for interior or
exterior installations.
Some models can be powered from a PoE switch or power injector via Ethernet cabling.
This feature enables installation near ceilings, on rooftops, or in other places where
power outlets are not available.
Common Features
• Linksys Wireless-G Pan/Tilt/Zoom Video Camera sends high-quality live
video and audio through the Internet to a web browser anywhere in the world!
• Capacity to view images even in low light environments
• Automatically sends email alerts with video clips upon motion detection
• Supports up to ten simultaneous remote users
• Monitor up to 16 cameras with included software
• The WVC210’s audio capabilities include 2-way Audio, embedded
microphone, external speaker and microphone input ports
WVC200
Wireless-G PTZ Internet Video Camera with one-way Audio
WVC210
Wireless-G PTZ Internet Camera with two-way Audio
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
21
Cisco Small Business
Product Guide
Cisco Small Business Video Surveillance Cameras
Common Features (cont.)
• Wireless Box camera with interchangeable lenses, and IO ports allow for
flexible installation for multiple applications
• High quality CCD sensor with low light sensitivity and an IR Filter switcher
provides optimal video image under multiple conditions
• Simultaneous dual CODEC provides optimal combination of viewing and
storage of video
• Two-way audio, IP Multicast, 3GPP, and lots of other advanced features make
this solution ideal for Surveillance deployments
WVC2300
Wireless-G High Quality Business Internet Video Camera
with Audio
• Box camera with PoE, interchangeable lenses, and IO ports allow for flexible
installation for multiple applications
• High quality progressive CCD sensor with low light sensitivity and an IR Filter
switcher provides optimal video image under multiple conditions
• Simultaneous dual CODEC provides optimal combination of viewing and
storage of video
• Two-way audio, IP Multicast, 3GPP, and lots of other advanced features make
this solution ideal for Surveillance deployments
PVC2300
Business High Quality Internet Video Camera with two-way Audio and POE
LBAVMS16 Video Monitoring System for 16 Cameras
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
22
Cisco Small Business
Product Guide
Cisco Small Business Voice Systems
Product Positioning
The Cisco Small Business Voice System is a cost-effective way to provide basic and
advanced voice services for the small business. It is designed to enable Voice over IP
(VoIP) for offices with up to 16 IP phones.
The Cisco Small Business Voice System delivers basic, reliable connectivity right
out of the box. Its three major components can be customized to fit most small
business requirements:
• The Cisco SPA9000 Voice System is the call control portion of the system, providing
routing of calls throughout the voice network.
• The Cisco SPA400 Internet Telephony Gateway provides a connection between the
voice network and the public switched telephone network (PSTN). Voice mail will be
provided for the business by the Cisco SAP400.
• Based on the Session Initiation Protocol (SIP), the Cisco Small Business IP Phones are
designed to interoperate in different environments, including a hosted IP telephony
service, an IP private branch exchange (PBX), or a large-scale IP Centrex deployment.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
23
Cisco Small Business
Product Guide
Cisco Small Business Voice Systems
Cisco SPA400 Internet Telephony Gateway
The Cisco SPA400 Internet Telephony Gateway features the ability to connect up to
four standard analog telephones lines to a Cisco SPA9000 Voice System network and
includes the additional benefit of an integrated voicemail application. The SPA400 uses
multiple analog phone lines and automatically routes calls to and from your existing
PSTN telephone service.
• Functions as a gateway to analog lines for a Cisco SPA9000 Voice System
• Integrates a voicemail application server with up to 32 voicemail accounts
• Perfectly suited to connect up to four analog lines
• Enables users of the Cisco SPA9000 Voice System to leave and play back
voicemail messages
Cisco SPA9000 Voice System
The Cisco Small Business SPA9000 Voice System is so easy to configure that a fully
working system can be set up in minutes. New telephones are automatically detected and
registered when they are connected to the SPA9000. The SPA9000 has an integrated
web server that allows features to be configured using a web browser. The web server has
multiple levels of password-protected access to user- and service-level features. Servicelevel settings may be locked by the Internet telephone service provider to ensure that they
are not inadvertently corrupted. The Internet telephone service provider also can remotely
update the software and settings through a secure encrypted connection.
Powerful configuration capabilities enable the Cisco SPA9000 to support many advanced
features, such as shared line appearances, hunt groups, call transfer, call parking, and group
paging. With its two FXS ports, the SPA9000 can support traditional analog devices such as
telephones, answering machines, fax machines, and media adapters. Each SPA9000 device
supports up to 16 Cisco Small Business IP Phones.
• IP PBX system with high-end features comparable to traditional large business
voice services
• Supports up to 16 Cisco Small Business IP Phones
• Offers powerful self-configuration capabilities
• Works with most Internet telephone service providers
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
24
Cisco Small Business
Product Guide
Cisco Small Business Voice Systems – IP Phones
Decision Tree Overview
Wireless
IP Phone
Wireless
IP Phone
Yes
Voice
Systems
Multi-line
IP Phone
PoE
Connection?
No
Yes
Single-line
IP Phone
PoE
Connection?
No
WIP310
Multi-line IP Phone
with PoE
SPA942
SPA525G
SPA962
Multi-line IP Phone
without PoE
SPA941
Single-line IP Phone
with PoE
SPA922
Single-line IP Phone
without PoE
SPA901
SPA921
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
25
Cisco Small Business
Product Guide
Cisco Small Business Voice Systems – IP Phones
Single-line IP Phone without PoE
SPA901
• Standards based SIP
• Standard Encryption Protocols
• Single line business class IP Phone
• Connects directly to an Internet telephone
service provider or connect to an IP PBX
• Wall mount or table top phone
• Single-line business class IP Phone
SPA921
• Connect directly to an Internet Telephone
Service Provider or connect to an IP PBX
• Standards based SIP
• Standard Encryption Protocols
• Speakerphone, Caller ID, Call Hold, Transfer,
Conferencing, and more
Single-line IP Phone with PoE
SPA922
• Single-line business class IP Phone
• Power over Ethernet 802.3af
• Connect directly to an Internet Telephone Service
Provider or connect to an IP PBX
• Two Ethernet LAN Ports with Integrated Ethernet Switch
• Standards based SIP
• Standard Encryption Protocols
• Speakerphone, Caller ID, Call Hold, Conferencing, and more
• An optional power supply
Multi-line IP Phone without PoE
SPA941
• Two or four line business class IP Phone
• Connect directly to an Internet Telephone Service Provider
or connect to an IP PBX
• Standards based SIP
• Standard Encryption Protocols
• Speakerphone, Caller ID, Call Hold, Transfer,
Conferencing, and more
• High resolution graphical display
*** Cisco Small Business Voice System support Cisco Small Business IP Phones
and other SIP-based IP VoIP devices only
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
26
Cisco Small Business
Product Guide
Cisco Small Business Voice Systems ­– IP Phones
Multi-line IP Phone with PoE
SPA942
• Four-line business class IP Phone
• Power over Ethernet 802.3af
• Connect directly to an Internet Telephone Service
Provider or connect to an IP PBX
• Standards based SIP
• Standard Encryption Protocols
• Two Ethernet LAN Ports with Integrated Ethernet Switch
• Speakerphone, Caller ID, Call Hold, Conferencing, and more
• An optional power supply
SPA525G
• Five-line business class IP Phone
• High resolution 320x240 QVGA color display
• 5-button Navigation Key
• Power over Ethernet 802.3af
• Two Ethernet LAN Ports with Integrated Ethernet Switch
• Bluetooth embedded for headset support
• Wireless-G client
• USB 2.0 port
• XML Corporate Directory and Application framework
• Wideband audio (G.722)
SPA962
• Six line business class IP Phone
• Power over Ethernet 802.3af
• Connect directly to an Internet Telephone Service
Provider or connect to an IP PBX
• Two Ethernet LAN Ports with Integrated Ethernet Switch
• Standards based SIP
• Standard Encryption Protocols
• Speakerphone, Caller ID, Call Hold, Conferencing, and more
• Appealing Four Inch, True Color Liquid Crystal Display (LCD)
Wireless IP Phone
WIP310
• 802.11b/g wireless LAN access
• 64- and 128-bit WEP and WPA Personal wireless encryption modes
• 802.11e WiFi multimedia QOS
• Unscheduled Automatic Power Save Delivery
• WiFi auto-connection
• 1.8-inch backlit TFT LCD
• Approximately 3-hours of talk time and approximately
50-hours standby time
• Visual and audible ringing notification
*** Cisco Small Business Voice System support Cisco Small Business IP Phones
and other SIP-based IP VoIP devices only
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
27
Cisco Products
Product Guide
Cisco Products
For small and medium-sized businesses who have more sophisticated networking
and communications needs, Cisco products work together in robust, highly resilient,
enterprise-class system solutions to deliver proven performance, flexibility, and
scalability that can grow with the business. Cisco products are backed by highly
experienced partners and unparalleled service and support.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
28
Cisco Products
Product Guide
Smart Business Roadmap
The Cisco Smart Business Roadmap (Figure 2) is designed to help you improve
the way you sell to your customers. Using the Smart Business Roadmap, you can
elevate the discussion with your customers from point products to the resolution
of business challenges.
Differentiated Services
•
•
•
•
CallConnectors, UC applications
Mobility in the workplace
VPNs for business-to-business
Advanced security – ASA
Externally Connected
• Unified Communications (Voice) convergence
• Secure wireless LANs
• VPNs for mobile workers, remote locations, and partners
Business Securely Connected – Internally
• All-in-one system – Smart Business Communications System, voice enabled
• Routing – ISR, voice ready
• Switch – Catalyst modular switch
Foundation
Growth
Optimized
Figure 2. Cisco Smart Business Roadmap: Cisco Solutions
The roadmap enables you to help your customers resolve their business challenges
with a technology strategy. You work with customers to develop a plan that addresses
their current challenges while setting them up for long-term success. The customized
plan is designed to be implemented over time at a pace that is right for the customer,
helping you develop long-term relationships. The implementation of this plan is broken
down into three phases: Foundation, Growth, and Optimized. The Foundation and
Growth phases provide an infrastructure that you can build upon to resolve the
business challenges in the Optimized phase.
The roadmap helps shorten the sales cycle, increase deal size and attachment rate,
and improve customer relationships by enabling you to sell on business challenges
that are resolved through technology: for example, you can sell on value.
Cisco Offerings
Cisco offers a comprehensive line of technology solutions to meet customer needs.
These offerings include routers, switches, security devices, VPNs, wireless LANs,
IP communications solutions, and the software necessary to integrate each element
into a secure, productive, reliable, and easy-tomanage network. The unique Cisco
end-to-end networking solutions enable organizations to communicate, collaborate,
and compete more effectively by providing real-time access to information, enhanced
communications, and improved business processes for today while helping companies
evolve to meet constantly changing business requirements.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
29
Cisco Products
Product Guide
Smart Business Communications System
The Cisco Smart Business Communications System offers a new way for small
businesses to reach, serve, and retain customers. Having secure access – anytime,
anywhere – to voice, video, and wireless networking enables more effective
and efficient communication with customers and employees. Cisco Unified
Communications solutions give you the right mix of communications, productivity,
and business operations applications, designed to work together so they are easier
to deploy, operate, and manage. The Cisco Smart Business Communications System
lets you integrate your voice, video, and wireless communications in an affordable,
complete system, complemented by award-winning support and easy financing,
all delivered through trusted local partners.
Smart Business Communications System for Small Business
The Cisco Smart Business Communications System supports up to 48 IP phones
and includes multiple components:
• Cisco Unified Communications 500 Series for Small Business
– Wireless integrated option on specific models
• Cisco Catalyst® Express 520 Series Switches
• Cisco 520 Secure Router
• Cisco Mobility Express
– Cisco 521 Wireless Express Access Point
– Cisco 526 Wireless Express Mobility Controller
• System management
– Cisco Configuration Assistant
– Cisco Monitor Director
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
30
Cisco Products
Product Guide
Cisco Switches
Product Positioning
The Cisco® Catalyst® family of fixed-configuration, standalone Ethernet switches
supports enhanced switching services, IP communications, and wireless networking
for small businesses. These switches provide the performance, availability, and
manageability that modern office environments demand, as well as the intelligence
to support state-of-the-art business applications and security services.
Cisco Catalyst switches provide:
• Fast Ethernet and Gigabit Ethernet connectivity to the desktop to deliver superior
application performance
• Power over Ethernet (PoE) to provide 15.4W on all PoE ports
• Different levels of advanced security capabilities, including identity services and
sophisticated access control, to protect critical assets
• Different levels of quality of service (QoS) intelligence to support delay-sensitive IP
voice and video applications and optimize bandwidth in the network
• Redundancy and resiliency features to protect the availability of critical applications
at all times
• Simple, scalable management with the option to use a command-line interface (CLI)
or the GUI-based Cisco Network Assistant with Cisco Smartports interfaces
• Scalability to continually accommodate new applications and services as the
business evolves
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
31
Cisco Products
Product Guide
Cisco Switches
Basic Layer 2 Switches
Common Features
• Fast Ethernet and Gigabit Ethernet in up to 8-, 24-, and 48-port configurations
Catalyst Express 500/520 Series
• Basic security, basic QoS, standard availability, and multicast features (Cisco
Catalyst Express and LAN Lite image for Cisco Catalyst 2960 Series Switches)
• Lower total cost of ownership (TCO) due to scalable and secure network
management and simplified troubleshooting
• Limited lifetime hardware warranty, and software updates at no additional charge
Catalyst 2960 LAN Lite Series
Propose Cisco Basic Layer 2 Switches if your customer:
• Needs a simple, GUI-based interface to manage the network
• Needs a basic level of security and authenticated network access to keep the
network safe from unauthorized users
• Requires basic QoS capability to prioritize real-time network traffic
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
32
Cisco Products
Product Guide
Cisco Switches
Basic Layer 2 Switches
Decision Tree Overview
Gigabit
Ethernet
Switch
Gigabit Ethernet
Switches2
WS-CE500G-12TC
8-port GE Switch + 4 GE SFP ports
WS-CE520G-24TC-K924-port GE Switch + 2 GE SFP ports
Basic
Layer 2
Switches
Gigabit
Ethernet
Uplink?2
Yes
Fast Ethernet
Switches with PoE
and GE Uplinks
WS-CE500-24LC24-port FE Switch + 2 GE SFP ports
(only 4 ports are PoE capable)
WS-CE500-24PC-K924-port FE Switch with PoE + 2 GE SFP
ports (all 24 ports are PoE capable)
WS-CE520-24LC-K924-port FE Switch + 2 GE SFP ports
(only 4 ports are PoE capable)
WS-CE520-8PC-K9 8-port FE Switch with PoE + 1 GE SFP
ports (all 8 ports are PoE capable)
WS-CE520-24PC-K924-port FE Switch with PoE + 2 GE SFP
ports (all 24 ports are PoE capable)
Fast Ethernet
Switches with
GE Uplinks
WS-CE500-24TT24-port FE Switch + 2 GE copper ports
WS-CE520-24TT-K924-port FE Switch + 2 GE copper ports
WS-C2960-8TC-S
8-port FE Switch + 1 GE SFP ports
WS-C2960-24TC-S24-port FE Switch + 2 GE SFP ports
WS-C2960-48TT-S
48-port FE Switch + 2 GE copper ports
WS-C2960-48TC-S 48-port FE Switch + 2 GE SFP ports
Yes
Fast
Ethernet
Switch
PoE
Capability?1
No
Yes
Gigabit
Ethernet
Uplink?2
No
1
2
Fast Ethernet
Switches
WS-C2960-24S24-port FE Switch
Provides IEEE 802.3af PoE power to IP phones, surveillance cameras, or Wireless Access Points
Small Form Factor Pluggable Modules (SFP) provide flexible server connectivity or uplink options as indicated
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
33
Cisco Products
Product Guide
Cisco Switches
Enhanced Layer 2 Switches
Common Features
• Fast Ethernet and Gigabit Ethernet in 8-, 24-, and 48-port configurations
• PoE configurations with up to 15.4W on up to 48 ports
Catalyst 2960 LAN Base Series
• Network control and bandwidth optimization, delivered via advanced QoS, rate
limiting, access control lists (ACLs), IPv6 management, and multicast services
• Enhanced security to protect users and devices from attack via a wide range of
authentication methods, data encryption technologies, and Network Admission
Control support based on users, ports, and MAC addresses (LAN Base image)
• Simplified network availability with features such as Flex Links, Link State
Tracking, and support for a redundant power supply
• Lower TCO due to scalable and secure network management and
simplified troubleshooting
• Limited lifetime hardware warranty, and software updates at no additional charge
Propose Cisco Enhanced Layer 2 Switches if your customer:
• Needs an enhanced level of security and authenticated network access to keep
the intranets safe from unauthorized users
• Requires enhanced QoS capability to prioritize real-time network traffic
• Wants a scalable and simple way for in-house IT staff to configure, optimize, and
troubleshoot the network
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
34
Cisco Products
Product Guide
Cisco Switches
Enhanced Layer 2 Switches
Decision Tree Overview
Enhanced
Layer 2
Switches
Compact
Switch3
Compact FE and
GE Switches2
Gigabit
Ethernet
Switch
Gigabit Ethernet
Switches2
Yes
Fast
Ethernet
Switch
1
2
3
8-port FE Switch + 1 GE PoE input
port (no internal power supply)
8-port FE Switch + 1 GE SFP ports
7-port GE Switch + 1 GE SFP ports
WS-C2960G-24TC-L20-port GE Switch + 4 GE SFP ports
WS-C2960G-48TC-L 44-port GE Switch + 4 GE SFP ports
Fast Ethernet
Switches with PoE
and GE Uplinks2
WS-C2960-24LT-L24-port FE Switch + 2 GE SFP ports
(only 8 ports are PoE capable)
WS-C2960-24PC-L24-port FE Switch with PoE + 2 GE SFP
ports (all 24 ports are PoE capable)
WS-C2960-48PST-L 48-port FE Switch with PoE + 2 GE
copper + 2 GE SFP ports (all 48
ports are PoE capable)
Fast Ethernet
Switches with
GE Uplinks2
WS-C2960-24TT-L24-port FE Switch + 2 GE copper ports
WS-C2960-24TC-L24-port FE Switch + 2 GE SFP ports
WS-C2960-48TT-L
48-port FE Switch + 2 GE copper ports
WS-C2960-48TC-L 48-port FE Switch + 2 GE SFP ports
PoE
Capability?1
No
WS-C2960PD-8TT-L
WS-C2960-8TC-L
WS-C2960G-8TC-L
Provides IEEE 802.3af PoE power to IP phones, surveillance cameras, or Wireless Access Points
Small Form Factor Pluggable Modules (SFP) provide flexible server connectivity or uplink options as indicated
Small Form Factor switches designed with no fan for silent operation and magnet for easy wall or under-the desk mounting
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
35
Cisco Products
Product Guide
Cisco Switches
Layer 2 and Layer 3 Switches
Common Features
• Enterprise-class, fixed-configuration, multilayer switches
• Fast Ethernet and Gigabit Ethernet configurations with 1 Gigabit and
10 Gigabit uplinks
• Support for IEEE 802.3af and Cisco prestandard PoE
Catalyst 3560 and 3560E Series
• Ability to deploy networkwide intelligent services for converged applications
• Enhanced security, advanced quality of service (QoS), and high availability
• Intelligent power management features, providing granular control
• Express Setup and Cisco Network Assistant software for easy deployment
and configuration
• Cisco application-specific integrated circuits (ASICs) for superior hardware
and software integration and innovative features
• Field-replaceable power supply and fan on the Cisco Catalyst 3560E
Series Switches
• Limited lifetime hardware warranty, and software updates at no additional
charge (Catalyst 3650 and 3750; does not include E Series)
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
36
Cisco Products
Product Guide
Cisco Switches
Layer 2 and Layer 3 Switches
Common Features (cont.)
The Cisco Catalyst 3650 Series Switches are available with either the IP Base or
IP Services software images and can be upgraded to the Advanced IP Services
software image
• The IP Base software includes advanced QoS, rate limiting, ACLs, and basic
routing and IPv6 functionality.
• The IP Services software provides a richer set of enterprise-class features,
including advanced hardware-based IP unicast and IP multicast routing as well
as policy-based routing (PBR).
• The Advanced IP Services software includes support for IPv6 routing and IPv6 ACLs
Propose Cisco Layer 2 and Layer 3 Switches if your customer:
• Needs high-performance IP routing in every switch to maximize network
scalability and availability
• Requires a superior level of security and QoS to secure and prioritize network traffic
• Plans to support Gigabit Ethernet to the desktop for high-performance
workstations with 10 Gigabit Ethernet uplinks
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
37
Cisco Products
Product Guide
Cisco Switches
Layer 2 and Layer 3 Switches
Decision Tree Overview
Yes
Gigabit Ethernet Switches w/
PoE, 10 GE Uplinks & Enhanced
IP Services Software
WS-C3560E-24PD-E 24-port GE Switch with PoE
+ 2 X2-based 10 GE ports with
IP Service image
WS-C3560E-48PD-E 48-port GE Switch with PoE
+ 2 X2-based 10 GE ports with IP
Service image (only 24 ports are
PoE capable)
WS-C3560E-48PD-EF 48-port GE Switch with PoE
+ 2 X2-based 10 GE ports with IP
Service image (all 48 ports are
PoE capable)
Gigabit Ethernet
Switches with
PoE & 10 GE Uplinks
WS-C3560E-24PD-S24-port GE Switch with PoE
+ 2 X2-based 10 GE ports with IP
Base image
WS-C3560E-48PD-S 48-port GE Switch with PoE
+ 2 X2-based 10 GE ports with IP
Base image (only 24 ports are
PoE capable)
WS-C3560E-48PD-SF 48-port GE Switch with PoE
+ 2 X2-based 10 GE ports with IP
Base image (all 48 ports are
PoE capable)
Enhanced
IP Services
Software?3
Yes
GE Switch
with 10GE
Uplinks4
PoE
Capability?1
No
Layer 2
and Layer 3
Switches
No
Yes
Gigabit Ethernet Switches
w/ GE Uplinks & Enhanced
IP Services Software2
WS-C3560E-24TD-E 24-port GE Switch + 2 X2-based
10 GE ports with IP Service image
WS-C3560E-48TD-E 48-port GE Switch + 2 X2-based
10 GE ports with IP Service image
WS-C3560E-12SD-E 12-port SFP-based 1 Gigabit Switch
+ 2 X2-based 10 GE ports with IP
Service image
WS-C3560E-12D-E 12-port X2-based 10 GE Switch
with IP Service image
Gigabit Ethernet
Switches with
10 GE Uplinks2
WS-C3560E-24TD-S24-port GE Switch + 2 X2-based
10 GE ports with IP Base image
WS-C3560E-48TD-S 48-port GE Switch + 2 X2-based
10 GE ports with IP Base image
WS-C3560E-12SD-S 12-port SFP-based 1 Gigabit Switch
+ 2 X2-based 10 GE ports with IP
Base image
WS-C3560E-12D-S 12-port X2-based 10 GE Switch
with IP Base image
Enhanced
IP Services
Software?3
No
Cont.
1
2
3
4
Provides IEEE 802.3af PoE power to IP phones, surveillance cameras, or Wireless Access Points
Small Form Factor Pluggable Modules (SFP) provide flexible server connectivity or uplink options as indicated
Small Form Factor switches designed with no fan for silent operation and magnet for easy wall or under-the desk mounting
Cisco TwinGig converter module can be used for migrating uplinks from Gigabit Ethernet to 10 Gigabit Ethernet
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
38
Cisco Products
Product Guide
Cisco Switches
Layer 2 and Layer 3 Switches
Decision Tree Overview (cont.)
Cont.
Yes
Enhanced
IP Services
Software?3
Yes
Layer 2
and Layer 3
Switches
Gigabit
Ethernet
Switch
No
Yes
Enhanced
IP Services
Software?3
No
Yes
Enhanced
IP Services
Software?3
Yes
No
Yes
Enhanced
IP Services
Software?3
No
2
3
4
Gigabit Ethernet
Switches with
PoE & GE Uplinks
WS-C3560G-24PS-S24-port GE Switch with PoE + 4 GE
SFP ports with IP Base image
WS-C3560G-48PS-S 48-port GE Switch with PoE + 4 GE
SFP ports with IP Base image
Gigabit Ethernet Switches
w/ GE Uplinks & Enhanced
IP Services Software2
WS-C3560G-24TS-E 24-port GE Switch + 4 GE SFP ports
with IP Service image
WS-C3560G-48TS-E 48-port GE Switch + 4 GE SFP ports
with IP Service image
Gigabit Ethernet
Switches with
GE Uplinks2
WS-C3560G-24TS-S24-port GE Switch + 4 GE SFP ports
with IP Base image
WS-C3560G-48TS-S 48-port GE Switch + 4 GE SFP ports
with IP Base image
Fast Ethernet Switches w/
PoE, GE Uplinks & Enhanced
IP Services Software2
WS-C3560-24PS-E 24-port FE Switch with PoE + 2 GE
SFP ports with IP Service image
WS-C3560-48PS-E 48-port FE Switch with PoE + 4 GE
SFP ports with IP Service image
Fast Ethernet
Switches with
PoE & GE Uplinks2
WS-C3560-8PC-S
Compact 8-port FE Switch with PoE
+ 1 GE SFP ports with IP Base image
WS-C3560-12PC-S
12-port FE Switch with PoE + 1 GE
SFP ports with IP Base image
WS-C3560-24PS-S24-port FE Switch with PoE + 2 GE
SFP ports with IP Base image
WS-C3560-48PS-S
48-port FE Switch with PoE + 4 GE
SFP ports with IP Base image
Fast Ethernet Switches
w/ GE Uplinks & Enhanced
IP Services Software2
WS-C3560-24TS-E 24-port FE Switch + 2 GE SFP ports
with IP Service image
WS-C3560-48TS-E 48-port FE Switch + 4 GE SFP ports
with IP Service image
Fast Ethernet
Switches with
GE Uplinks2
WS-C3560-24TS-S24-port FE Switch + 2 GE SFP ports
with IP Base image
WS-C3560-48TS-S
48-port FE Switch + 4 GE SFP ports
with IP Base image
PoE
Capability?1
No
1
WS-C3560G-24PS-E 24-port GE Switch with PoE + 4 GE
SFP ports with IP Service image
WS-C3560G-48PS-E 48-port GE Switch with PoE + 4 GE
SFP ports with IP Service image
PoE
Capability?1
No
Fast
Ethernet
Switch
Gigabit Ethernet Switches w/
PoE, GE Uplinks & Enhanced
IP Services Software
Provides IEEE 802.3af PoE power to IP phones, surveillance cameras, or Wireless Access Points
Small Form Factor Pluggable Modules (SFP) provide flexible server connectivity or uplink options as indicated
Small Form Factor switches designed with no fan for silent operation and magnet for easy wall or under-the desk mounting
Cisco TwinGig converter module can be used for migrating uplinks from Gigabit Ethernet to 10 Gigabit Ethernet
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
39
Cisco Products
Product Guide
Cisco Switches
Layer 2 and Layer 3 Switches with Stacking
Common Features
• Enterprise-class, fixed configuration, multilayer switching line
• Fast Ethernet and Gigabit Ethernet configurations with 1 Gigabit and
10 Gigabit uplinks
• Support for IEEE 802.3af and Cisco prestandard PoE
Catalyst 3750 and 3750E Series
• Ability to deploy networkwide intelligent services for converged applications
• Enhanced security, advanced quality of service (QoS), and high availability
• Intelligent power management features, providing granular control
• Express Setup and Cisco Network Assistant software for easy deployment
and configuration
• Cisco ASICs for superior hardware and software integration, and
innovative features
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
40
Cisco Products
Product Guide
Cisco Switches
Layer 2 and Layer 3 Switches with Stacking
Common Features (cont.)
The Cisco Catalyst 3750 is available with either the IP Base or IP Services software
images and can be upgraded to the Advanced IP Services software image.
• The IP Base software includes advanced QoS, rate limiting, ACLs, and basic
routing and IPv6 capability.
• The IP Services software provides a richer set of enterprise-class features,
including advanced hardware-based IP unicast and IP multicast routing as
well as PBR.
• The Advanced IP Services software includes support for IPv6 routing and
IPv6 ACLs.
Propose Cisco Layer 2 and Layer 3 Switches with stacking capability
if your customer:
• Needs high-performance IP routing in every switch to maximize network
scalability and higher availability
• Requires a superior level of security and QoS to secure and prioritize network traffic
• Plan to support Gigabit Ethernet to the desktop for high-performance
workstations with 10 Gigabit Ethernet uplinks
• Wants a unified, highly resilient switching system to maximize availability and
simplify management
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
41
Cisco Products
Product Guide
Cisco Switches
Layer 2 and Layer 3 Switches with Stacking
Decision Tree Overview
Yes
Gigabit Ethernet Switches w/
PoE, 10 GE Uplinks & Enhanced
IP Services Software
WS-C3750E-24PD-E 24-port GE Switch with PoE
+ 2 X2-based 10 GE ports with IP
Service image
WS-C3750E-48PD-E 48-port GE Switch with PoE
+ 2 X2-based 10 GE ports with IP
Service image (only 24 ports are
PoE capable)
WS-C3750E-48PD-EF 48-port GE Switch with PoE
+ 2 X2-based 10 GE ports with IP
Service image (all 48 ports are
PoE capable)
Gigabit Ethernet
Switches with
PoE & 10 GE Uplinks
WS-C3750E-24PD-S24-port GE Switch with PoE
+ 2 X2-based 10 GE ports with IP
Base image
WS-C3750E-48PD-S 48-port GE Switch with PoE
+ 2 X2-based 10 GE ports with IP
Base image (only 24 ports are
PoE capable)
WS-C3750E-48PD-SF 48-port GE Switch with PoE
+ 2 X2-based 10 GE ports with IP
Base image (all 48 ports are
PoE capable)
Gigabit Ethernet Switches
w/ GE Uplinks & Enhanced
IP Services Software2
WS-C3750E-24TD-E 24-port GE Switch + 2 X2-based
10 GE ports with IP Service image
WS-C3750E-48TD-E 48-port GE Switch + 2 X2-based
10 GE ports with IP Service image
Gigabit Ethernet
Switches with
10 GE Uplinks2
WS-C3750E-24TD-S24-port GE Switch + 2 X2-based 10 GE ports with IP Base image
WS-C3750E-48TD-S
48-port GE Switch + 2 X2-based
10 GE ports with IP Base image
Enhanced
IP Services
Software?3
Yes
GE Switch
with 10GE
Uplinks4
PoE
Capability?1
No
Layer 2 and
Layer 3 Switches
with Stacking
No
Yes
Enhanced
IP Services
Software?3
No
Cont.
1
2
3
4
Provides IEEE 802.3af PoE power to IP phones, surveillance cameras, or Wireless Access Points
Small Form Factor Pluggable Modules (SFP) provide flexible server connectivity or uplink options as indicated
Small Form Factor switches designed with no fan for silent operation and magnet for easy wall or under-the desk mounting
Cisco TwinGig converter module can be used for migrating uplinks from Gigabit Ethernet to 10 Gigabit Ethernet
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
42
Cisco Products
Product Guide
Cisco Switches
Layer 2 and Layer 3 Switches with Stacking
Decision Tree Overview (cont.)
Cont.
Yes
Enhanced
IP Services
Software?3
Yes
Layer 2 and
Layer 3 Switches
with Stacking
Gigabit
Ethernet
Switch
PoE
Capability?1
No
Yes
No
Gigabit Ethernet Switches w/
PoE, GE Uplinks & Enhanced
IP Services Software
WS-C3750G-24PS-E 24-port GE Switch with PoE + 4 GE
SFP ports with IP Service image
WS-C3750G-48PS-E 48-port GE Switch with PoE + 4 GE
SFP ports with IP Service image
Gigabit Ethernet
Switches with
PoE & GE Uplinks
WS-C3750G-24PS-S24-port GE Switch with PoE + 4 GE
SFP ports with IP Base image
WS-C3750G-48PS-S 48-port GE Switch with PoE + 4 GE
SFP ports with IP Base image
Gigabit Ethernet Switches
w/ GE Uplinks & Enhanced
IP Services Software2
WS-C3750G-24T-E 24-port GE Switch with IP Service
image (no SFP ports)
WS-C3750G-24TS-E 24-port GE Switch + 4 GE SFP ports
with IP Service image
WS-C3750G-48TS-E 48-port GE Switch + 4 GE SFP ports
with IP Service image
WS-C3750G-12S-E 24-port SFP-based 1 Gigabit Switch
with IP Service image (no copper ports)
Gigabit Ethernet
Switches with
GE Uplinks2
WS-C3750G-24T-S24-port GE Switch with IP Base
image (no SFP ports)
WS-C3750G-24TS-S24-port GE Switch + 4 GE SFP ports
with IP Base image
WS-C3750G-48TS-S 48-port GE Switch + 4 GE SFP ports
with IP Base image
WS-C3750G-12S-S
12-port SFP-based 1 Gigabit Switch
with IP Base image (no copper ports)
WS-C3750G-12S-SD Same as WS-C3750G-12S-S with
DC power supply
Enhanced
IP Services
Software?3
No
Yes
Enhanced
IP Services
Software?3
Yes
Fast
Ethernet
Switch
No
Yes
Enhanced
IP Services
Software?3
No
2
3
4
WS-C3750-24PS-E 24-port FE Switch with PoE + 2 GE
SFP ports with IP Service image
WS-C3750-48PS-E 48-port FE Switch with PoE + 4 GE
SFP ports with IP Service image
Fast Ethernet
Switches with
PoE & GE Uplinks2
WS-C3750-24PS-S24-port FE Switch with PoE + 2 GE
SFP ports with IP Base image
WS-C3750-48PS-S
48-port FE Switch with PoE + 4 GE
SFP ports with IP Base image
PoE
Capability?1
No
1
Fast Ethernet Switches w/
PoE, GE Uplinks & Enhanced
IP Services Software2
Fast Ethernet Switches
w/ GE Uplinks & Enhanced
IP Services Software2
WS-C3750-24TS-E 24-port FE Switch + 2 GE SFP ports
with IP Service image
WS-C3750-48TS-E 48-port FE Switch + 4 GE SFP ports
with IP Service image
Fast Ethernet
Switches with
GE Uplinks2
WS-C3750-24TS-S24-port FE Switch + 2 GE SFP ports
with IP Base image
WS-C3750-48TS-S
48-port FE Switch + 4 GE SFP ports
with IP Base image
WS-C3750-24FS-S24-port 100Base-FX Switch + 2 GE
SFP ports with IP Base image
Provides IEEE 802.3af PoE power to IP phones, surveillance cameras, or Wireless Access Points
Small Form Factor Pluggable Modules (SFP) provide flexible server connectivity or uplink options as indicated
Small Form Factor switches designed with no fan for silent operation and magnet for easy wall or under-the desk mounting
Cisco TwinGig converter module can be used for migrating uplinks from Gigabit Ethernet to 10 Gigabit Ethernet
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
43
Cisco Products
Product Guide
Cisco 500 Series Secure Routers
Product Positioning
Cisco 500 Series Secure Routers combine advanced security, Internet access, VPN
connectivity, and optional wireless networking in a single, easy-to-use device. Designed to
provide security services for the Cisco Smart Business Communications System, the Cisco
500 Series Secure Routers are deployed and managed using Cisco Configuration Assistant.
Common Features
Cisco 500 Series Secure Routers offer:
• Advanced security, including advanced firewall, intrusion prevention system (IPS),
and application inspection, and control
• IP Security (IPsec) and SSL VPN
• Network edge (DMZ) and guest access (802.1X) routing
• Dynamic routing
• Choice of WAN connectivity (asymmetric DSL 2 [ADSL2], ADSL2+, Fast Ethernet)
• QoS support for smooth voice and video communications
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
44
Cisco Products
Product Guide
Cisco 500 Series Secure Routers
Cisco 520 Secure Routers
SR520-FE-K9
4-port Cisco Secure Router 520, Fast Ethernet WAN
SR520-ADSL-K9
4-port Cisco Secure Router 520, ADSL over IDSN WAN
SR520-ADSLI-K9
4-port Cisco Secure Router 520, ADSL over POTS WAN
Cisco 520 Wireless Secure Routers
SR520W-FE-K9
4-port Cisco Wireless Secure Router 520,
Fast Ethernet WAN, 802.11b/g compliant
SR520W-ADSL-K9
4-port Cisco Wireless Secure Router 520,
ADSL over POTS WAN, 802.11b/g compliant
SR520W-ADSLI-K9
4-port Cisco Wireless Secure Router 520,
ADSL over ISDN WAN, 802.11b/g compliant
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
45
Cisco Products
Product Guide
Cisco Integrated Services Routers
Fixed-Configuration Integrated Services Routers
Common Features
• Integrated services: Cisco 800 and 1800 Series fixed-configuration integrated
services routers combine Internet access, security, and optional wireless services
at broadband speeds in a single, highly secure device.
• Security: Advanced security features, even on basic models. Cisco 850, 860, and 880
Series routers can include stateful firewall and IPsec VPN capabilities. Cisco 870, 880,
and 1800 Series routers can add inline IPS, URL filtering, Dynamic Multipoint VPN
(DMVPN), Group Encrypted Transport VPN (GET VPN), and SSL VPN capabilities.
• Reliability: Wide range of advanced routing features helps ensure reliable
connections across a variety of WAN access methods. Additional features include
integrated switch ports (optional PoE ) and wireless.
• Manageability: Telnet, Simple Network Management Protocol (SNMP version 3), CLI,
and HTTP management, as well as device management through the Cisco Router
and Security Device Manager (SDM).
• Secondary WAN: Available in the Cisco 880 and 1800 Series.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
46
Cisco Products
Product Guide
Cisco Integrated Services Routers
Fixed-Configuration Integrated Services Routers
Decision Tree Overview
Yes
Basic
Security
Wireless Router
Wireless
Capability?
Wired Router
No
FixedConfiguration
ISR
Yes
802.11n
Support?
No
802.11n Wireless
Router with
Advanced Security
802.11a/b/g Wireless
Router with
Advanced Security
Yes
Advanced
Security
Wireless
Capability?
No
Wired Router with
Advanced Security
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
CISCO851W
CISCO857W
CISCO861W
Cisco Ethernet to Ethernet Wireless Router
Cisco ADSL Wireless Router
Cisco Ethernet to Ethernet Wireless Router
CISCO851
CISCO857
CISCO861
Cisco Ethernet to Ethernet Router
Cisco ADSL Router
Cisco Ethernet to Ethernet Router
CISCO881W
CISCO888W
CISCO888GW
Cisco Ethernet to Ethernet Wireless Router
Cisco G.SHDSL Wireless Router
Cisco G.SHDSL Wireless Router with 3G
CISCO871W
CISCO876W
CISCO877W
CISCO878W
CISCO1801
CISCO1802 CISCO1803 CISCO1811 Cisco Ethernet to Ethernet Wireless Router
Cisco ADSL over ISDN Wireless Router
Cisco ADSL Wireless Router
Cisco G.SHDSL Wireless Router
Cisco ADSL over POTS Wireless router
Cisco ADSL over ISDN Wireless router
Cisco G.SHDSL Wireless router
Cisco security Wireless router with dual
10/100 WAN ports, and V.92 analog
modem backup
CISCO871
CISCO876
CISCO877
CISCO878
CISCO881
CISCO888
CISCO888G
CISCO1801
CISCO1802 CISCO1803 CISCO1811 CISCO1812 Cisco Ethernet to Ethernet Router
Cisco ADSL over ISDN Router
Cisco ADSL Router
Cisco G.SHDSL Router
Cisco Ethernet to Ethernet Router
Cisco G.SHDSL Router with ISDN backup
Cisco G.SHDSL Router with 3G
Cisco ADSL over POTS router
Cisco ADSL over ISDN router
Cisco G.SHDSL router
Cisco security router with dual 10/100 WAN
ports, and V.92 analog modem backup
Security router with dual 10/100 WAN
ports, and ISDN S/T backup
47
Cisco Products
Product Guide
Cisco Integrated Services Routers
Features Comparison
851
857
861
871
876,
877,
878
881,
888
1801,
1802,
1803
1811,
1812
Multiple concurrent
services
Yes
Yes
Yes
Yes
Yes
Yes
Broadbandspeed
delivery
Broadbandspeed
delivery
Advanced security
• Stateful
firewall
• 3DES/AES
IPsec
• Stateful
firewall
• 3DES/AES
IPsec
• Stateful
firewall
• 3DES/AES
IPsec
• Stateful
firewall
• 3DES/AES
IPsec and
SSL VPN
encryption
• IPS
• GET VPN
• Stateful
firewall
• 3DES/AES
IPsec and
SSL VPN
encryption
• IPS
• GET VPN
• Stateful
firewall
• 3DES/AES
IPsec and
SSL VPN
encryption
• IPS
• GET VPN
• Stateful
firewall
• 3DES/AES
IPsec and
SSL VPN
encryption
• IPS
• GET VPN
• Stateful
firewall
• 3DES/AES
IPsec and
SSL VPN
encryption
• IPS
• GET VPN
Integrated switching
4-port
10/100 Mbps
managed
LAN switch
4-port
10/100 Mbps
managed
LAN switch
4-port
10/100 Mbps
managed
LAN switch
with VLAN
support
4-port
10/100 Mbps
managed
LAN switch
with DMZ
ports
4-port
10/100 Mbps
managed
LAN switch
with DMZ
ports
4-port
10/100 Mbps
managed
LAN switch
with VLAN
support
8-port
10/100 Mbps
managed
LAN switch
with DMZ
ports
8-port
10/100 Mbps
managed
LAN switch
with DMZ
ports
–
–
–
External
External
Integrated
Integrated
Integrated
802.11b/g
with one
fixed
antenna
802.11b/g
with one
fixed
antenna
802.11g/n
802.11b/g
with
replaceable
antennas
802.11b/g
with
replaceable
antennas
802.11g/n
802.11a/b/g
with
replaceable
antennas
802.11a/b/g
with
replaceable
antennas
Secondary WAN ports
No
No
No
No
No
Yes
Yes
Yes
ADSL 2+ and G.SHDSL
4-wire support
–
Yes
–
–
Yes
G.SHDSL
on 888,
ADSL2/
VDSL2
support
pending
Yes
–
PoE option
Wireless option
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
48
Cisco Products
Product Guide
Cisco Integrated Services Routers
Fixed-Configuration Integrated Services Routers
Wired Router
CISCO851-K9
Cisco 851 Ethernet to Ethernet Router
CISCO857-K9
Cisco 857 ADSL Router
CISCO861-K9
Cisco 861 Ethernet to Ethernet Router
Wireless Router
CISCO851W-G-A-K9
Cisco 851 Ethernet to Ethernet Wireless Router; Americas
CISCO851W-G-E-K9
Cisco 851 Ethernet to Ethernet Wireless Router; Europe
CISCO851W-G-J-K9
Cisco 851 Ethernet to Ethernet Wireless Router; Japan
CISCO857W-G-A-K9
Cisco 857 ADSL Wireless Router; Americas
CISCO857W-G-E-K9
Cisco 857 ADSL Wireless Router; Europe
CISCO861W-GN-A-K9
Cisco 861 Ethernet to Ethernet Wireless Router;
802.11n FCC Compliant
CISCO861W-GN-E-K9
Cisco 861 Ethernet to Ethernet Wireless Router;
802.11n ETSI Compliant
CISCO861W-GN-P-K9
Cisco 861 Ethernet to Ethernet Wireless Router;
802.11n Japan Compliant
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
49
Cisco Products
Product Guide
Cisco Integrated Services Routers
Fixed-Configuration Integrated Services Routers
Wired Router with Advanced Security
CISCO871-K9
Cisco 871 Ethernet to Ethernet Router
CISCO871-SEC-K9
Cisco 871 Ethernet to Ethernet Router with Plus Feature Set
CISCO876-K9
Cisco 876 ADSL over ISDN Router
CISCO876-SEC-K9
Cisco 876 ADSL over ISDN Router with Plus Feature Set
CISCO876-SEC-I-K9
Cisco 876 ADSL over ISDN Router with Advanced
Enterprise Feature Set
CISCO877-K9
Cisco 877 ADSL Router
CISCO877-M-K9
Cisco 877 ADSL Router with Annex M
CISCO877-SEC-K9
Cisco 876 ADSL Router with Plus Feature Set
CISCO878-K9
Cisco 878 G.SHDSL Router
CISCO878-SEC-K9 Cisco 878 G.SHDSL Router with Plus Feature Set
CISCO888-K9
Cisco 888 G.SHDSL Router with ISDN backup
CISCO888G-K9
Cisco 888 G.SHDSL Router with 3G
C888SRST-K9
Cisco 888 SRST G.SHDSL Router with FXS, BRI
CISCO881-K9
Cisco 881 Ethernet to Ethernet Router
CISCO881G-K9
Cisco 881 Ethernet to Ethernet Router with 3G
CISCO881G-S-K9
Cisco 881 Ethernet to Ethernet Router with 3G Sprint
Carrier Bundles
CISCO881G-V-K9
Cisco 881 Ethernet to Ethernet Router with 3G Verizon
Carrier Bundles
CISCO881G-A-K9
Cisco 881 Ethernet to Ethernet Router with 3G GSM
North America Carrier Bundles
C881SRST-K9
Cisco 881 SRST Ethernet to Ethernet Router
with FXS, FXO
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
50
Cisco Products
Product Guide
Cisco Integrated Services Routers
Fixed-Configuration Integrated Services Routers
Wireless Router with Advanced Security
CISCO871W-G-A-K9
Cisco 871 Ethernet to Ethernet Wireless Router; Americas
CISCO871W-G-E-K9
Cisco 871 Ethernet to Ethernet Wireless Router; Europe
CISCO871W-G-J-K9
Cisco 871 Ethernet to Ethernet Wireless Router; Japan
CISCO881W-GN-A-K9
Cisco 881 Ethernet to Ethernet Wireless Router; 802.11n
FCC Compliant
CISCO881W-GN-E-K9
Cisco 881 Ethernet to Ethernet Wireless Router; 802.11n
ETSI Compliant
CISCO881W-GN-P-K9
Cisco 881 Ethernet to Ethernet Wireless Router; 802.11n
Japan Compliant
C881SRSTW-GN-A-K9
Cisco 881 SRST Ethernet to Ethernet Router with FXS,
FXO; 802.11n FCC Compliant
C881SRSTW-GN-E-K9
Cisco 881 SRST Ethernet to Ethernet Router with FXS,
FXO; 802.11n ETSI Compliant
CISCO876W-G-E-K9
Cisco 876 ADSL over ISDN Wireless Router
CISCO877W-G-A-K9
Cisco 877 ADSL Router; Americas
CISCO877W-G-E-K9
Cisco 871 ADSL Wireless Router; Europe
CISCO877W-G-E-M-K9
Cisco 871 ADSL Wireless Router with Annex M; Europe
CISCO878W-G-A-K9
Cisco 878 G.SHDSL Wireless Router; Americas
CISCO878W-G-E-K9
Cisco 878 G.SHDSL Wireless Router; Europe
CISCO888W-GN-A-K9
Cisco 888 G.SHDSL Wireless Router with ISDN backup;
802.11n FCC Compliant
CISCO888W-GN-E-K9
Cisco 888 G.SHDSL Wireless Router with ISDN backup;
802.11n ETSI Compliant
CISCO888GW-GN-A-K9
Cisco 888 G.SHDSL Wireless Router with 3G; 802.11n
FCC Compliant
CISCO888GW-GN-E-K9
Cisco 888 G.SHDSL Wireless Router with 3G; 802.11n
ETSI Compliant
C888SRSTW-GN-A-K9
Cisco 888 SRST G.SHDSL Wireless Router with FXS,
BRI; 802.11n FCC Compliant
C888SRSTW-GN-E-K9
Cisco 888 SRST G.SHDSL Wireless Router with FXS,
BRI; 802.11n ETSI Compliant
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
51
Cisco Products
Product Guide
Cisco Integrated Services Routers
Fixed-Configuration Integrated Services Routers
1800 Series Wired Router with Advanced Security
CISCO1801
ADSL over POTS router with 8-port 10/100BASE-T
switch, ISDN S/T backup, Cisco IOS IP broadband
CISCO1801-M ADSL over POTS Annex M router with 8-port
10/100BASE-T switch, ISDN S/T backup, Cisco IOS
IP broadband
CISCO1801/K9 ADSL over POTS router with 8-port 10/100BASE-T
switch, ISDN S/T backup, Cisco IOS Advanced
IP Services
CISCO1801-M/K9 ADSL over POTS Annex M router with 8-port
10/100BASE-T switch, ISDN S/T backup, Cisco IOS
Advanced IP Services
CISCO1802 ADSL over ISDN router with 8-port 10/100BASE-T
switch, ISDN S/T backup, Cisco IOS IP broadband
CISCO1802/K9 ADSL over ISDN router with 8-port 10/100BASE-T
switch, ISDN S/T backup, Cisco IOS Advanced
IP Services
CISCO1803/K9 G.SHDSL router with 8-port 10/100BASE-T switch,
ISDN S/T backup, Cisco IOS Advanced IP Services
CISCO1811/K9 Security router with dual 10/100 WAN ports, 8-port
10/100BASE-T switch, V.92 analog modem backup,
Cisco IOS Advanced IP Services
CISCO1812/K9 Security router with dual 10/100 WAN ports, 8-port
10/100BASE-T switch, ISDN S/T backup, Cisco IOS
Advanced IP Services
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
52
Cisco Products
Product Guide
Cisco Integrated Services Routers
Fixed-Configuration Integrated Services Routers
1800 Series Wireless Router with Advanced Security
CISCO1801WM-AGE/K9 ADSL over POTS Annex M wireless router with 8-port
10/100BASE-T switch, ISDN S/T backup, Cisco IOS Advanced IP Services, and integrated ETSI compliant
802.11a,b,g wireless capability
CISCO1801W-AG-E/K9 ADSL over POTS wireless router with 8-port
10/100BASE-T switch, ISDN S/T backup, Cisco IOS
Advanced IP Services, and integrated ETSI-compliant
802.11a,b,g wireless capability
CISCO1801W-AG-B/K9 ADSL over POTS wireless router with 8-port
10/100BASE-T switch, ISDN S/T backup, Cisco IOS
Advanced IP Services, and integrated FCC-compliant
802.11a,b,g wireless capability
CISCO1801W-AG-C/K9 ADSL over POTS wireless router with 8-port
10/100BASE-T switch, ISDN S/T backup, Cisco IOS
Advanced IP Services, and integrated China compliant
802.11a,b,g wireless capability
CISCO1801W-AG-N/K9 ADSL over POTS wireless router with 8-port
10/100BASE-T switch, ISDN S/T backup, Cisco IOS
Advanced IP Services, and integrated Australia/NZ
compliant 802.11a,b,g wireless capability
CISCO1802W-AG-E/K9 ADSL over ISDN wireless router with 8-port
10/100BASE-T switch, ISDN S/T backup, Cisco IOS
Advanced IP Services, and integrated ETSI-compliant
802.11a,b,g wireless capability
CISCO1803W-AG-B/K9 G.SHDSL wireless router with 8-port 10/100BASE-T
switch, ISDN S/T backup, Cisco IOS Advanced IP
Services, and integrated FCC-compliant 802.11a,b,g
wireless capability
CISCO1803W-AG-E/K9 G.SHDSL wireless router with 8-port 10/100BASE-T
switch, ISDN S/T backup, Cisco IOS Advanced IP
Services, and integrated ETSI-compliant 802.11a,b,g
wireless capability
CISCO1811W-AG-B/K9 Security wireless router with dual 10/100 WAN ports,
8-port 10/100BASE-T switch, V.92 analog modem
backup, Cisco IOS Advanced IP Services, and
integrated FCC-compliant 802.11a,b,g wireless capability
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
53
Cisco Products
Product Guide
Cisco Integrated Services Routers
Modular-Configuration Integrated Services Routers
Common Features
• Flexibility: The modular configuration supports multiple network services on
a single device. Adding or changing features no longer requires major changes
to the network.
• Performance: Cisco modular-configuration routers deliver multiple high-quality
services at high speed over multiple connections. In addition, many modules run
independently, further enhancing overall performance.
• Integrated IP telephony (except the Cisco 1841 Integrated Services Router):
Support for analog and digital phones. Adding Cisco Unified Communication
Manager Express and Cisco Unity® Express brings support for unified communications.
• Intelligent security: Firewall, IPS, IPsec, Secure Sockets Layer (SSL) VPN, and
advanced application inspection.
• Investment protection: With access to more than 100 network modules and many
more features in Cisco IOS® Software, the network can change with the business,
without major equipment upgrades.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
54
Cisco Products
Product Guide
Cisco Integrated Services Routers
Features Comparison
1841
1861
2801
2811
2821
2851
Two 10/100
One 10/100
Two 10/100
Two 10/100
Two
10/100/1000
Two
10/100/1000
2 highspeed WAN
interface card
(HWIC)/WIC/
voice WIC
(VWIC)
1 HWIC
2 HWIC/
WIC/voice
interface card
(VIC)/VWIC
1 WIC/VIC/
VWIC
1 VWIC and
VIC
4 HWIC/WIC/
VIC/VWIC
4 HWIC/WIC/
VIC/VWIC
4 HWIC/WIC/
VIC/VWIC
Network module slots
No
No
No
1 standard
or enhanced
network
module
(NM, NME)
1 standard,
enhanced, or
extended NM
(NM, NME,
NME-X)
1 standard,
enhanced,
extended, or
double-wide NM
(NM, NME, NME-X,
NME-XD)
Advanced Integration
Module (AIM) slots
1
No
2
2
2
2
Yes, enabled
through Cisco
IOS security
image
Yes, enabled
through Cisco
IOS security
image
Yes, enabled
through Cisco
IOS security
image
Yes, enabled
through Cisco
IOS security
image
Yes, enabled
through Cisco
IOS security
image
Yes, enabled
through Cisco
IOS security
image
No
Yes, up to 15
IP phones
Yes, up to 25
IP phones
Yes, up to 35
IP phones
Yes, up to 50
IP phones
Yes, up to 100 IP
phones
Optional integrated
wireless
Yes, HWIC
No
Yes, HWIC
Yes, HWIC
Yes, HWIC
Yes, HWIC
Switch ports
Yes, up to 4
ports
Yes, up to 8
ports
Yes, up to 16
ports
Yes, up to 32
ports
Yes, up to 40
ports
Yes, up to 64
ports
Integrated, routed/
WAN Ethernet
Interface slots
Advanced security
Voice support
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
55
Cisco Products
Product Guide
Cisco Integrated Services Routers
1800 Series Integrated Services Routers
Modular-Configuration
Common Features
• Wire-speed performance up to T1/E1/xDSL rates
• Increased services density for security
• Support for high-speed WAN interface cards (HWIC)
• Support for more than 30 modules
• Hardware-based VPN acceleration
2800 Series Integrated Services Routers
Modular-Configuration
Common Features
• Wire-speed performance up to multiple T1/E1/xDSL rates
• Increased services density for security, voice, caching, video, network analysis, and
Layer 2 switching
• Support for enhanced interfaces (enhanced network module [NME], HWIC, extension
voice module [EVM], packet voice DSP module [PVDM2])
• Support for more than 90 modules
• Hardware-based VPN acceleration
• Cisco Unified Communications Express (Survivable Remote Site Telephony [SRST],
Cisco Unity Express)
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
56
Cisco Products
Product Guide
Cisco Security Appliances
Product Positioning
Cisco ASA 5500 Series Adaptive Security Appliances combine best-in-class
security and VPN services with an innovative, extensible services architecture.
The Cisco ASA 5500 Series provides proactive threat defense that stops attacks
before they spread through the network, controls network activity and application
traffic, and delivers flexible VPN connectivity.
The Cisco ASA 5500 Series delivers a powerful combination of multiple marketproven technologies in a single platform, making it operationally and economically
feasible for organizations to deploy comprehensive security services to more
locations. The portfolio of services within the Cisco ASA 5500 Series enables
customization for location-specific needs through tailored product editions for
small to medium-sized businesses and for enterprises.
Cisco ASA 5500 Series Adaptive Security Appliances support:
• Customization: Personalized security for specific access needs and
business policies
• Flexibility: Ability to easily add capabilities or upgrade from one device
to another
• Advanced security: The latest in content security, encryption, identity
authentication, authorization, and intrusion prevention
• Simplicity: One device that’s easy to install, manage, and monitor
• Advanced networking: VPNs that provide mobile and remote workers highly
secure access to company resources, or that allow VPN connections
between partners, other offices, or employees based on roles
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
57
Cisco Products
Product Guide
Cisco Security Appliances
Common Features
• Full-featured, high-performance firewall, IPS, content security, and SSL/IPsec
VPN technologies deliver robust application security, user- and applicationbased access control, worm and virus mitigation, malware protection, content
filtering, and remote user/site connectivity.
• Firewall technology allows valid business traffic to flow while keeping out
unwelcome visitors and preventing unauthorized access to applications or
information assets.
• Antivirus and antispyware technology shields internal network resources from
virus attacks and reduces the costly process of cleaning up spyware, viruses,
and other malware.
• Effective blocking of spam with very low false positives helps restore the
effectiveness of email and improves employee productivity.
• VPN capabilities provide site-to-site and remote-user access to internal
network systems and services.
• Cisco Adaptive Security Device Manager (ASDM) provides comprehensive
configuration and monitoring of all the services in a single application through
a powerful and easy-to-use browser-based management and monitoring interface
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
58
Cisco Products
Product Guide
Cisco Security Appliances
Features Comparison
ASA 5505
ASA 5510
ASA 5520
Up to 150 Mbps
Up to 300 Mbps
Up to 450 Mbps
Up to 150 Mbps with AIP SSM-10
Up to 300 Mbps with AIP SSM-20
Up to 225 Mbps with AIP SSM-10
Up to 375 Mbps with AIP SSM-20
Up to 450 Mbps with AIP SSM-40
Up to 100 Mbps
Up to 170 Mbps
Up to 225 Mbps
10,000
25,000**
50,000
130,000**
280,000
IPsec VPN Peers
2, 10 or 25
250
750
SSL VPN Peer License*
10 or 25**
10, 25, 50, 100, or 250
10, 25, 50, 100, 250, 500, or 750
8-port Fast
Ethernet switch
Five Fast Ethernet ports;
or 2 Gigabit Ethernet + 3 Fast
Ethernet**
4 Gigabit Ethernet ports
and 1 Fast Ethernet port
Active/Standby**
Active/Active, Active/Standby**
Active/Active, Active/Standby
Firewall Throughput
Maximum Firewall
and IPS Throughput
VPN Throughput
Concurrent Sessions
Interfaces
High Availability
* Separately licensed feature; includes two with the base system
** Upgrade available with Cisco ASA Security Plus license
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
59
Cisco Products
Product Guide
Cisco Security Appliances
ASA 5505
ASA5505-K8
Cisco ASA 5505 10-User Bundle includes 8-port Fast
Ethernet switch, 10 IPsec VPN peers, 2 SSL VPN peers,
Data Encryption Standard (DES) license
ASA5505-BUN-K9
Cisco ASA 5505 10-User Bundle includes 8-port Fast
Ethernet switch, 10 IPsec VPN peers, 2 SSL VPN peers,
Triple Data Encryption Standard/Advanced Encryption
Standard (3DES/AES) license
ASA5505-50-BUN-K9
Same as ASA5505-50-BUN-K9 with 50-User Bundle
ASA5505-UL-BUN-K9
Same as ASA5505-50-BUN-K9 with unlimited
user Bundle
ASA5505-SEC-BUN-K9
Cisco ASA 5505 Unlimited-User Security Plus Bundle
includes 8-port Fast Ethernet switch, 25 IPsec VPN
peers, 2 SSL VPN peers, DMZ, stateless Active/Standby high availability, 3DES/AES license
ASA5505-SSL10-K9
Cisco ASA 5505 SSL/IPsec VPN Edition includes 10
IPsec VPN peers, 10 SSL VPN peers, 50 firewall users,
8-port Fast Ethernet switch
ASA5505-SSL25-K9
Same as ASA5505-SSL10-K9 with 25 SSL VPN peers
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
60
Cisco Products
Product Guide
Cisco Security Appliances
ASA 5510
ASA5510-K8
Cisco ASA 5510 Firewall Edition includes 3 Fast
Ethernet interfaces, 250 IPsec VPN peers, 2 SSL
VPN peers, DES license
ASA5510-BUN-K9
Cisco ASA 5510 Firewall Edition includes 3 Fast
Ethernet interfaces, 250 IPsec VPN peers, 2 SSL
VPN peers, 3DES/AES license
ASA5510-SEC-BUN-K9
Cisco ASA 5510 Security Plus Firewall Edition includes
2 Gigabit Ethernet + 3 Fast Ethernet interfaces, 250
IPsec VPN peers, 2 SSL VPN peers, Active/Standby
high availability, 3DES/AES license
ASA5510-AIP10-K9
Cisco ASA 5510 IPS Edition includes AIP-SSM-10,
firewall services, 250 IPsec VPN peers, 2 SSL VPN
peers, 5 Fast Ethernet interfaces
ASA5510-CSC10-K9
Cisco ASA 5510 Content Security Edition includes
CSC-SSM-10, 50-user antivirus/anti-spyware with
1-year subscription, firewall services, 250 IPsec VPN
peers, 2 SSL VPN peers, 3 Fast Ethernet interfaces
ASA5510-CSC20-K9
Same as ASA5510-CSC10-K9 with 500-user
antivirus/anti-spyware license
ASA5510-SSL50-K9
Cisco ASA 5510 SSL/IPsec VPN Edition includes 250
IPsec VPN peers, 50 SSL VPN peers, firewall services,
3 Fast Ethernet interfaces
ASA5510-SSL100-K9
Same as ASA5510-SSL50-K9 with 100 SSL VPN peers
ASA5510-SSL250-K9
Same as ASA5510-SSL50-K9 with 250 SSL VPN peers
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
61
Cisco Products
Product Guide
Cisco Security Appliances
ASA 5520
ASA5520-K8
Cisco ASA 5520 Firewall Edition includes 4 Gigabit
Ethernet interfaces + 1 Fast Ethernet interface, 750
IPsec VPN peers, 2 SSL VPN peers, Active/Active
and Active/Standby high availability, DES license
ASA5520-BUN-K9
Cisco ASA 5520 Firewall Edition includes 4 Gigabit
Ethernet interfaces + 1 Fast Ethernet interface, 750
IPsec VPN peers, 2 SSL VPN peers, Active/Active
and Active/Standby high availability, 3DES/AES license
ASA5520-AIP10-K9
Cisco ASA 5520 IPS Edition includes AIP-SSM-10,
firewall services, 750 IPsec VPN peers, 2 SSL
VPN peers, 4 Gigabit Ethernet interfaces, 1 Fast
Ethernet interface
ASA5520-AIP20-K9
Cisco ASA 5520 IPS Edition includes AIP-SSM-20,
firewall services, 750 IPsec VPN peers, 2 SSL
VPN peers, 4 Gigabit Ethernet interfaces, 1 Fast
Ethernet interface
ASA5520-AIP40-K9
Cisco ASA 5520 IPS Edition includes AIP-SSM-40,
firewall services, 750 IPsec VPN peers, 2 SSL
VPN peers, 4 Gigabit Ethernet interfaces, 1 Fast
Ethernet interface
ASA5520-CSC10-K9
Cisco ASA 5520 Content Security Edition includes
CSC-SSM-10, 50-user antivirus/anti-spyware with
1-year subscription, firewall services, 750 IPsec
VPN peers, 2 SSL VPN peers, 4 Gigabit Ethernet
interfaces, 1 Fast Ethernet interface
ASA5520-CSC20-K9
Same as ASA5520-CSC10-K9 with 500-user
antivirus/anti-spyware license
ASA5520-SSL500-K9
Cisco ASA 5520 SSL/IPsec VPN Edition includes 750
IPsec VPN peers, 500 SSL VPN peers, firewall services,
4 Gigabit Ethernet interfaces, 1 Fast Ethernet interface
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
62
Cisco Products
Product Guide
Cisco Mobility Express
Product Positioning
Cisco Mobility Express brings together the Cisco 521 Wireless Express Access
Point and the Cisco 500 Series Wireless Express Mobility Controller to provide a
flexible, cost-effective wireless solution specifically designed to meet the needs
of small businesses.
The Cisco 521 access point is a single-band 802.11g access point that features
business-class management, security, and scalability. It offers high-performance
wireless connectivity in offices and similar environments.
As part of this solution, the Cisco 521 access point uniquely addresses the
diverse requirements of small businesses through the ability to operate either in
standalone mode or in controller-based mode with the Cisco 500 Series Wireless
Express Mobility Controller.
• Standalone mode: Access points are directly connected to the wired
infrastructure through an Ethernet switch and provide reliable high-speed
wireless connectivity to users in the area they cover. Configuration and
management are performed locally at the individual access point level.
• Controller-based mode: Access points are directly connected to the wired
infrastructure through an Ethernet switch and associated with a Cisco 500
Series Wireless Express Mobility Controller. The controller streamlines and
manages the configuration of all connected access points through a single
interface and provides a platform for mobility services such as secure guest
access and voice over Wi-Fi.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
63
Cisco Products
Product Guide
Cisco Mobility Express
Common Features
• The Cisco 521 Wireless Express Access Point is a single-band 802.11g access
point and is backward compatible with 802.11b devices.
• Hardware-assisted Advanced Encryption Standard (AES) encryption provides
a high level of security without performance degradation.
• The access point is IEEE 802.11i compliant and Wi-Fi Protected Access (WPA2)
and WPA certified to help ensure interoperable security with a broad range of
wireless LAN client devices.
• Power over Ethernet (IEEE 802.3af) provides an interoperable alternative to
AC power.
• Cisco Configuration Assistant simplifies the task of configuring and managing
the access points.
• The Cisco 526 Wireless Express Mobility Controller simplifies the deployment
and management of multi-access-point networks
• Secure guest access creates a partition between the virtual guest network and
the corporate LAN.
• Voice over WLAN optimization delivers quality of service, call admission control,
and fast handoffs between access points to improve the quality of a wireless
voice infrastructure.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
64
Cisco Products
Product Guide
Cisco Mobility Express
802.11g Wireless Express Access Points
AIR-AP521G-x-K9
Cisco 521 Wireless Express Access Point
(standalone)
AIR-LAP521G-x-K9 Cisco 521 Wireless Express Access Point
(Controller mode)
AIR-WLC526-K9
Cisco 526 Wireless Express Mobility Controller
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
65
Cisco Products
Product Guide
Cisco Unified Communications
Product Positioning
Cisco Unified Communications provides basic and advanced voice services
for the small business at a small business price.
Cisco Unified Communications provides the option for redundancy with most
solutions that range from survivability to full redundancy providing constant
phone service without interruption.
Some of the advantages of Unified Communications for the Small Business
reside in the enterprise features available and other options:
• Data Application integration: CRM, ERP for example
• Contact Center capabilities including help desk functionality
• Presence integration: enabling the ability to see the status of other within
the business
• Voicemail, Integrated Messaging and Unified Messaging options
• Video Integration
• Voice, Video and Data Collaboration within the business and also with
external customers
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
66
Cisco Products
Product Guide
Cisco Unified Communications
Common Features
• Small, Medium and Enterprise business features at a Small Business price
• Video support
• Desktop software phone support
• Support for the integration of many different Unified Communications Applications,
for instance:
– Collaboration of Voice, Video and Data
– Contact Center integration
– Presence
– Voicemail, Integrated Messaging and Unified Messaging options
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
67
Cisco Products
Product Guide
Cisco Unified Communications
Decision Tree Overview
Appliance
Based
Above
Small Business
Unified
Communications
Router
Based
Cisco Unified
Communications
Manager
Cisco Unified
Communications Manager
Business Edition
Cisco Unified
Communications
Manager Express
64 IP
Phones
Below
Cisco Unified
Communication
500 Series
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
68
Cisco Products
Product Guide
Cisco Unified Communications
Decision Tree Overview
Digital
SL-UC520-64UPG=
Analogue
SL-UC520-64UPG=
Up to 64
IP Phones
Digital
UC520-48U-T/E/F-K9
UC520-48U-T/E/B-K9
Analogue
UC520-48U-12FXO-K9
UC520-48U-6BRI-K9
Up to 48
IP Phones
Up to 32
IP Phones
UC520-32U-8FXO-K9
UC520-32U-4BRI-K9
Up to 24
IP Phones
UC520-24U-8FXO-K9
UC520-24U-4BRI-K9
Cisco Unified
Communication
500 Series
Yes
Up to 16
IP Phones
Wireless
Capability?
No
Yes
Up to 8
IP Phones
Wireless
Capability?
No
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
UC520W-16U-4FXO-K9
UC520W-16U-2BRI-K9
UC520W-16U-K9/J
UC520-16U-4FXO-K9
UC520-16U-2BRI-K9
UC520W-8U-4FXO-K9
UC520W-8U-2BRI-K9
UC520W-8U-K9/J
UC520-8U-4FXO-K9
UC520-8U-2BRI-K9
69
Cisco Products
Product Guide
Cisco Unified Communications
Unified Communication 500 Series
8 and 16 IP Phones
UC520-16U-4FXO-K9
UC520-8U-4FXO-K9
UC520W-16U-4FXO-K9
UC520W-8U-4FXO-K9
PWR-UC500-220W=
8 and 16 IP Phones
• 4 FXS ports
• 4 FXO ports or 2 Basic Rate Interface (BRI) ports
• 8 Ethernet PoE ports
• Cisco Unified Communications Manager Express
• Cisco Unity Express
• Optional integrated wireless
• 16-user version requires Cisco Catalyst Express
520 Series Switch
• Supports all Cisco Unified IP Phones, including the
new 500 series IP Phones
24, 32, 48 and 64 IP Phones
24, 32, 48 and 64 IP Phones
UC520-24U-8FXO-K9
UC520-32U-8FXO-K9
UC520-48U-12FXO-K9
UC520-48U-T/E/F-K9
PWR-UC500-220W=
• 4 ports of FXS
• The 24- and 32-phone versions come with either
8 ports of FXO or 4 ports of BRI
• The 48-phone version comes in 2 formats:
– Analog with 12 ports of FXO or 6 ports of BRI
– Digital with 2 ports of PRI/T1 and either 4 FXO
or 2 ports of BRI
• 8 Ethernet PoE ports
• Cisco Unified Communications Manager Express
• Cisco Unity Express
• 32- and 48-user versions require Cisco Catalyst Express
520 Series Switches
• 64-user version is an upgrade from the 48 user version
• Supports all Cisco Unified IP Phones, including the new
500 series IP Phones
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
70
Cisco Products
Product Guide
Cisco Unified Communications
Cisco Unified IP Phones 500 Series
Decision Tree Overview
Yes
Multi-line
IP Phone
Data Switch
Port?
No
Multi-line IP Phone
with a Data
Switch Port
CP-524SG
Multi-line IP Phone
without a Data
Switch Port
CP-524G
Small Business
Voice Systems
Yes
Single-line
IP Phone
Data Switch
Port?
No
Single-line IP Phone
with a Data
Switch Port
CP-521SG
Single-line IP Phone
without a Data
Switch Port
CP-521G
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
71
Cisco Products
Product Guide
Cisco Unified Communications IP Phones
Unified IP Phones 500 Series
Single-line IP Phone without a Data Switch Port
521G
• Backlit pixel-based display: 128 x 64 monochrome
LCD graphical display
• Lighted line key
• Single line with 2 call line appearances
• 4 dynamic soft keys
• IEEE standards-based 802.3af inline power
CP-521G=
Single-line IP Phone with a Data Switch Port
521SG
• Backlit pixel-based display: 128 x 64 monochrome
LCD graphical display
• Lighted line key
• Single line with 2 call line appearances
• 4 dynamic soft keys
• 10/100 Ethernet Switch port
• IEEE standards-based 802.3af inline power
CP-521SG=
Multi-line IP Phone without a Data Switch Port
524G
• Backlit pixel-based display: 128 x 64 monochrome
LCD graphical display
• Lighted line keys
• 4 lines with 8 call line appearances
• 4 dynamic soft keys
• IEEE standards-based 802.3af inline power
CP-524G=
Multi-line IP Phone with a Data Switch Port
524SG
• Backlit pixel-based display: 128 x 64 monochrome
LCD graphical display
• Lighted line keys
• 4 lines with 8 call line appearances
• 4 dynamic soft keys
• 10/100 Ethernet Switch port
• IEEE standards-based 802.3af inline power
CP-524SG=
*** These Cisco Unified IP Phones 500 Series are only supported on the Unified
Communications 500 Series. All other Cisco Unified IP Phones are also supported
on the Unified Communications 500 Series
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
72
Cisco Products
Product Guide
Cisco Unified Communications
Decision Tree Overview
Unified
Communications
Bundle
C3845-35UC/K9
C3845-35UC-VSEC/K9
Yes
Up to 250
IP Phones
Secure
Voice
Bundle
CISCO3845-V3PN/K9
Hardware VPN
Capability?
No
Voice
Bundle
CISCO3845-CCME/K9
Unified
Communications
Bundle
C3825-35UC/K9
C3825-35UC-VSEC/K9
Yes
Up to 175
IP Phones
Secure
Voice
Bundle
Hardware VPN
Capability?
No
Voice
Bundle
C3825-H-VSEC/K9
C3825-VSEC-CCME/K9
C2851-35UC/K9
C2851-35UC-VSEC/K9
Yes
Up to 100
IP Phones
CISCO3825-V3PN/K9
CISCO3825-CCME/K9
Unified
Communications
Bundle
Secure
Voice
Bundle
C3845-H-VSEC/K9
C3845-VSEC-CCME/K9
Hardware VPN
Capability?
CISCO2851-V3PN/K9
C2851-VSEC-CCME/K9
No
Voice
Bundle
CISCO2851-CCME/K9
Unified
Communications
Bundle
C2821-25UC/K9
C2821-25UC-VSEC/K9
Yes
Cisco Unified
Communications
Manager Express
Up to 50
IP Phones
Secure
Voice
Bundle
Hardware VPN
Capability?
CISCO2821-V3PN/K9
C2821-VSEC-CCME/K9
No
Voice
Bundle
CISCO2821-CCME/K9
Cont.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
73
Cisco Products
Product Guide
Cisco Unified Communications
Decision Tree Overview (cont.)
Cont.
Unified
Communications
Bundle
C2811-15UC/K9
C2811-15UC-VSEC/K9
Yes
Cisco Unified
Communications
Manager Express
Up to 35
IP Phones
Secure
Voice
Bundle
CISCO2811-V3PN/K9
Hardware VPN
Capability?
No
Voice
Bundle
C2811-VSEC-CCME/K9
CISCO2811-CCME/K9
Unified
Communications
Bundle
C2801-10UC/K9
C2801-10UC-VSEC/K9
Yes
Up to 25
IP Phones
Secure
Voice
Bundle
CISCO2801-V3PN/K9
Hardware VPN
Capability?
No
C2801-VSEC-CCME/K9
Voice
Bundle
CISCO2801-CCME/K9
Unified
Communications
Bundle
C1861-UC-4FXO-K9
C1861-UC-2BRI-K9
Up to 25
IP Phones
Secure
Voice
Bundle
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
C1861-4F-VSEC/K9
C1861-2B-VSEC/K9
74
Cisco Products
Product Guide
Cisco Unified Communications
Unified Communications Manager Express Bundles
Cisco 1861 Integrated Services Router
1861 Integrated
Services Router
Standard:
• Support for 8 IP Phones (including phone licenses)
• 8 Cisco Unity Express Mailboxes
• 2 Unified CallConnector Personal licenses
• 8 ports of 10/100 PoE
• 4 FXO ports or 2 BRI ports
• 4 FXS ports
• Music-on-hold port
Options:
• Up to 15 IP Phones
• Cisco Unity Express, as a factory option
• Cisco Unified Survivable Remote Site Telephony
• Wide choice of Cisco Unified IP Phones
Cisco 2801 Integrated Services Router
2801 Integrated
Services Router
Standard:
• Support for 10 IP Phones (including Phones licenses)
• 10 Cisco Unity Express Mailboxes
• 2 Unified CallConnector Personal licenses
Options:
• Up to 25 IP Phones
• 1-port RJ-48 multiflex trunk E1
• 1 Cisco Catalyst Express 500 Series Switch:
24-PC, 24-port, 10/100 switch with PoE,
or 1 Cisco Catalyst 3560 Series Switch:
24- and 48-port 10/100 switch with PoE
• Wide choice of Cisco Unified IP Phones
• Cisco Unity Express Advanced Integration Module
• Cisco SCUE-LIC-25CME
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
75
Cisco Products
Product Guide
Cisco Unified Communications
Unified Communications Manager Express Bundles
Cisco 2811 Integrated Services Router
2811 Integrated
Services Router
Standard:
• Support for 15 IP Phones (including Phones licenses)
• 15 Cisco Unity Express Mailboxes
• 5 Unified CallConnector Personal licenses
Options:
• Up to 35 IP Phones
• 1-port RJ-48 multiflex trunk E1
• 2 Cisco Catalyst Express 500 Series Switches:
24-PC, 24-port, 10/100 switches with PoE,
or 1 Cisco Catalyst 3560 Series Switch:
24- and 48-port 10/100 switch with PoE
• Wide choice of Cisco Unified IP Phones
• Cisco Unity Express Advanced Integration Module
• Cisco SCUE-LIC-25CME
Cisco 2821 Integrated Services Router
2821 Integrated
Services Router
Standard:
• Support for 25 IP Phones (including Phones licenses)
• 25 Cisco Unity Express Mailboxes
• 10 Unified CallConnector Personal licenses
Options:
• Up to 50 IP Phones
• 1-port RJ-48 multiflex trunk E1
• 1 Cisco Catalyst 3560 Series Switch:
24- and 48-port 10/100 switch with PoE
• Wide choice of Cisco Unified IP Phones
• Cisco Unity Express Advanced Integration Module
• Cisco SCUE-LIC-50CME
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
76
Cisco Products
Product Guide
Cisco Unified Communications
Unified Communications Manager Express
Cisco 2851 Integrated Services Router
2851 Integrated Services Router
Standard:
• Support for 35 IP Phones (including Phones licenses)
• 35 Cisco Unity Express Mailboxes
• 10 Unified CallConnector Personal licenses
Options:
• Up to 100 IP Phones
• 1-port RJ-48 multiflex trunk E1
• 1 Cisco Catalyst 3560 Series Switch:
24- and 48-port 10/100 switch with PoE,
or 1 Cisco Catalyst 3750 Metro Series Switch
• Choice of Cisco Unified IP Phones
• Cisco Unity Express Network Module
• Cisco SCUE-LIC-100CME
Cisco 3825 Integrated Services Router
3825 Integrated Services Router
Standard:
• Support for 35 IP Phones (including Phones licenses)
• 35 Cisco Unity Express Mailboxes
• 10 Unified CallConnector Personal licenses
Options:
• Up to 175 IP Phones
• 2-port RJ-48 multiflex trunk E1
• 1 Cisco Catalyst 3560 Series Switch:
24- and 48-port 10/100 switch with PoE,
or 1 Cisco Catalyst 3750 Metro Series Switch
• Choice of Cisco Unified IP Phones
• Voicemail option: Cisco Unity Express Network Module
or Cisco Unity Connection
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
77
Cisco Products
Product Guide
Cisco Unified Communications
Unified Communications Manager Express
Cisco 3845 Integrated Services Router
3845 Integrated Services Router
Standard:
• Support for 35 IP Phones (including Phones licenses)
• 35 Cisco Unity Express Mailboxes
• 10 Unified CallConnector Personal licenses
Options:
• Up to 250 IP Phones
• 2-port RJ-48 multiflex trunk E1
• 1-port RJ-48 multiflex trunk E1
• 1 Cisco Catalyst 3560 Series Switch:
24- and 48-port 10/100 switch with PoE,
or 1 Cisco Catalyst 3750 Metro Series Switch
• Choice of Cisco Unified IP Phones
• Voicemail option: Cisco Unity Express Network Module
or Cisco Unity Connection
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
78
Cisco Products
Product Guide
Cisco Unified Communications
Decision Tree Overview
Cisco Unified
Communications Manager
Business Edition
CUCM6-BE
Yes
Appliance
Based
Includes Voicemail
and Integrated
Messaging
No
Cisco Unified
Communications
Manager
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
UNIFIED-CM-7.0
79
Cisco Products
Product Guide
Cisco Unified Communications
Cisco Unified Communications Manager Business Edition
Cisco Unity
Connection
Cisco Unified
Communications
Manager
Cisco Data
Mobility Manager
Cisco Unified Communications
Manager Business Edition
Unified Communications System for Small Businesses
• Key unified communications applications on a single powerful server
• Supports up to 500 users and 20 sites
• Integrates with entire Cisco Unified Communications system of products
Simple Setup and Management
• Single server for three applications: Cisco Unified Communications Manager,
Cisco Data Mobility Manager, and Cisco Unity Connection
• Preloaded software suite
• Single set of credentials, single sign-on
• Integrated mailbox configuration and common management tools
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
80
Cisco Products
Product Guide
Cisco Unified Communications
Unified Communications Manager
Cisco Unified Communications Manager provides voice, video, mobility, and presence
services for businesses. Unified Communications Manager is a scalable, distributable,
and highly available IP telephony call-processing system.
Cisco Unified Communications Manager creates a unified workspace that extends
telephony features and capabilities to telephony network devices such as IP phones,
media processing devices, voice over IP (VoIP) gateways, mobile devices, and
multimedia applications. Additional services, such as unified messaging, multimedia
conferencing, presence, collaborative contact centers, and interactive multimedia
response systems, are made possible through open telephony APIs.
Some of the Features Available are:
• Able to support a full range of communications features and applications,
including SIP-based applications
• Highly available for business continuity, supporting multiple levels of server
redundancy and survivability
• Support for a broad range of phones to suit varying user requirements
• Choice of operating system environments: Windows server-based
implementation or Linux-based appliance model implementation
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
81
Cisco Products
Product Guide
Cisco Unified Communications
Cisco Unified IP Phones and Clients
Decision Tree Overview
Yes
Presence and
Application
Integration support
IP Phone
Desktop
Clients
No
Yes
Power over Ethernet
and Wideband
Acoustics Support
Conferencing
IP Phone
No
Yes
Bluetooth
Enabled and
Wideband Support
Wireless
IP Phone
No
IP Phone Desktop
Client with Presence
and Application
Integration support
UPC-CLIENT-K9-PC
IP Phone Desktop
Client without Presence SW-IPCOMM-E1
and Application
Integration support
Conferencing IP Phone
with Power over
CP-7937G
Ethernet and Wideband
Acoustics Support
Conferencing IP Phone
without Power over
CP-7936
Ethernet and Wideband
Acoustics Support
Wireless IP Phone
with Bluetooth and
Wideband Support
CP-7921G
Wireless IP Phone
without Bluetooth and
Wideband Support
CP-7925G
Multi-line IP Phone
with a color screen,
Double-Byte &
Unicode Characters &
Wideband Support
CP-7975G
Advanced
IP Phones
Executive
IP Phone
Yes
Cisco Small
Business
Voice System
High end
Office User
IP Phone
Yes
Color
Screen
Yes
No
Wideband
Support
Double-Byte
and Unicode
Characters
No
No
Multi-line IP Phone
with a color screen &
Wideband support
CP-7965G
Multi-line IP Phone
with Double-Byte &
Unicode Characters &
Wideband Support
CP-7962G
Multi-line IP Phone w/
Double-Byte & Unicode
CP-7961G
Characters without
Wideband Support
Multi-line IP Phone
without Double-Byte & CP-7960G
Unicode Characters
Cont.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
82
Cisco Products
Product Guide
Cisco Unified Communications
Cisco Unified IP Phones and Clients
Decision Tree Overview (cont.)
Cont.
Yes
Cisco Small
Business
Voice System
Basic
Office User
IP Phone
Yes
Color
Screen
Yes
No
Wideband
Support
Double-Byte
and Unicode
Characters
No
No
Yes
Yes
Basic
IP Phones
Multi-line
IP Phone
No
Data
Switch
Port?
No
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
Multi-line IP Phone
with a color screen &
Wideband support
CP-7945G
Multi-line IP Phone
with Double-Byte &
Unicode Characters &
Wideband Support
CP-7942G
Multi-line IP Phone w/
Double-Byte & Unicode CP-7941G
Characters without
Wideband Support
Multi-line IP Phone
w/out Double-Byte &
Unicode Characters
CP-7940G
Multi-line
IP Phone with a
Data Switch Port
CP-7931G
Single-line
IP Phone with a
Data Switch Port
CP-7911G
Single-line
IP Phone without a
Data Switch Port
CP-7906G
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Cisco Products
Product Guide
Cisco Unified Communications IP Phones
Basic Features IP Phones
Single-line IP Phone without a Data Switch Port
IP Phone 7906G
CP-7906G
• Graphical monochrome display with 192 x 64 pixels
• Lighted hold key
• Lighted menu key
• Single line
• 4 dynamic soft keys and a scroll toggle
• IEEE standards-based 802.3af inline power
• Cisco Inline Power
Single-line IP Phone with a Data Switch Port
IP Phone 7911G
CP-7911G
• Graphical monochrome display with 192 x 64 pixels
• Single line
• Lighted hold key
• Lighted menu key
• 4 dynamic soft keys and a scroll toggle
• Support for text and audio-based XML applications
• IEEE standards-based 802.3af inline power
• Cisco Inline Power
• Integrated dual Ethernet switch port
Multi-line IP Phone with a Data Switch Port
IP Phone 7931G
• 24 lighted line keys
• Graphical monochrome display with resolution
of 192 x 64 pixels
• Dedicated keys for hold, redial, and transfer
• 4 dynamic soft keys and a 4-way rocker key
• Dual-port integrated Ethernet switch
• IEEE standards-based 802.3af inline power
• Integrated dual Ethernet switch port
CP-7931G
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
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Cisco Products
Product Guide
Cisco Unified Communications IP Phones
Advanced IP Phones
Multi-line IP Phone without Double-Byte and Unicode Characters
IP Phone 7940G
• Ideal for desktop office use
• Black-and-white graphic display with two fixed
lines of characters
• 4 dynamic soft keys
• 2 configurable keys
• Integrated external headset socket
• Full-duplex speakerphone
CP-7940G
• Integrated dual Ethernet switch port
Multi-line IP Phone with Double-Byte and Unicode Characters
without Wideband Support
IP Phone 7941G
CP-7941G • 4-bit grayscale display (320 x 222)
• 4 dynamic soft keys
• 2 configurable keys
• Integrated external headset socket
• Full-duplex speakerphone
• Integrated dual 10/100 Ethernet switch port
• IEEE standards-based 802.3af inline power
• Cisco Inline Power
• Double-byte and Unicode characters
• Lighted line keys
Multi-line IP Phone with Double-Byte and Unicode Characters
and Wideband Support
IP Phone 7942G
• 5-inch (12.5 cm), high-resolution (320 x 222),
graphical monochrome 4-bit grayscale display
• 4 dynamic soft keys
• 2 configurable keys
• Integrated external headset socket
• Full-duplex speakerphone
• Integrated dual 10/100 Ethernet switch port
• IEEE standards-based 802.3af inline power
• Cisco Inline Power
• Double-byte and Unicode characters
• Lighted line keys
CP-7942G
• Wideband support
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
85
Cisco Products
Product Guide
Cisco Unified Communications IP Phones
Advanced IP Phones
Multi-line IP Phone with a color screen, Double-Byte and Unicode
Characters and Wideband Support
IP Phone 7945G
• 5-inch (12.5 cm) graphical TFT color display,
16-bit color depth, 320 x 240 effective pixel resolution,
with backlight
• 4 dynamic soft keys
• 2 configurable keys
• Integrated external headset socket
• Full-duplex speakerphone
• Integrated dual 10/100/1000 Ethernet switch port
• IEEE standards-based 802.3af inline power
• Double-byte and Unicode characters
• Lighted line keys
CP-7945G
• Wideband support
Multi-line IP Phone without Double-Byte and Unicode Characters
IP Phone 7960G
• Ideal for desktop office use
• Black-and-white graphical display with two fixed
lines of characters
• 4 dynamic soft keys
• 6 configurable keys
• Integrated external headset socket
• Full-duplex speakerphone
CP-7960G
• Integrated dual Ethernet switch port
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
86
Cisco Products
Product Guide
Cisco Unified Communications IP Phones
Advanced IP Phones
Multi-line IP Phone with Double-Byte and Unicode Characters
without Wideband Support
IP Phone 7961G
• High-resolution, graphical 4-bit grayscale
display (320 x 222)
• 4 dynamic soft keys
• 6 configurable keys
• Integrated external headset socket
• Full-duplex speakerphone
• Integrated dual 10/100 Ethernet switch port
• IEEE standards-based 802.3af inline power
• Cisco Inline Power
• Double-byte and Unicode characters
CP-7961G
• Lighted line keys
Multi-line IP Phone with Double-Byte and Unicode Characters
and Wideband Support
IP Phone 7962G
• 5-inch (12.5 cm), high-resolution (320 x 222),
graphical monochrome 4-bit grayscale display
• 4 dynamic soft keys
• 6 configurable keys
• Integrated external headset socket
• Full-duplex speakerphone
• Integrated dual 10/100 Ethernet switch port
• IEEE standards-based 802.3af inline power
• Cisco Inline Power
• Double-byte and Unicode characters
• Lighted line keys
CP-7962G
• Wideband support
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
87
Cisco Products
Product Guide
Cisco Unified Communications IP Phones
Advanced IP Phones
Multi-line IP Phone with a color screen, Double-Byte and Unicode Characters
and Wideband Support
IP Phone 7965G
• 5-inch (12.5 cm) graphical TFT color display,
16-bit color depth, 320 x 240 effective pixel resolution,
with backlight
• 6 programmable keys
• 4 dynamic soft keys
• Advanced XML support
• IEEE standards-based 802.3af inline power
• Capability to connect external microphone and speakers
• Integrated dual 10/100/1000 Ethernet switch port
• Double-byte and Unicode characters
• Lighted line keys
CP-7965G
• Wideband support
Multi-line IP Phone with a color screen, Double-Byte and Unicode Characters
and Wideband Support
IP Phone 7975G
• 5.6-inch (14 cm) graphical TFT color touchscreen
display, 16-bit color depth, 320 x 240 effective pixel
resolution, with backlight
• 8 programmable keys
• 5 soft keys
• Advanced XML support
• IEEE standards-based 802.3af inline power
• Capability to connect external microphone and speakers
• Integrated dual 10/100/1000 Ethernet Gigabit switch port
• Double-byte and Unicode characters
• Lighted line keys
CP-7975G
• Wideband support
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
88
Cisco Products
Product Guide
Cisco Unified Communications IP Phones
Wireless IP Phones
Wireless IP Phone without Bluetooth and Wideband Support
Wireless IP
Phone 7921G
CP-7921G
• 2-inch (5 cm) color display with 176 x 220–pixel resolution
• Dedicated buttons: volume, mute, and push-to-talk (PTT)
• PTT support through XML application
• 2 soft keys
• Speakerphone
• Diversity antenna (5-GHz band only)
• Separate ringer and speaker
• Louder ring volume
• Vibrate alert
• Backlit keypad and display
• Headset connector: 2.5 mm (4-conductor tri-band)
• USB 1.1 connector
Wireless IP Phone with Bluetooth and Wideband Support
Wireless IP
• Bluetooth v2.0 headset profiles
Phone 7925G
• IP54 rated hermetically sealed handset/display
• Ruggedized industrial design to military 810F standard
• Wideband audio
• Six line appearances
• Adjustable display brightness and timeout
• Any-key answer
• Audible and vibrating ringers
• Two soft key buttons to access screen-based applications,
features, and functions
• Application button that supports Push-to-Talk via XML
• Mute
• Speakerphone
• Five-way navigation support
• Volume control (up/down)
• Send button and Power/End button
CP-7925G
• 802.11 a/b/g
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
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Cisco Products
Product Guide
Cisco Unified Communications IP Phones
Conference Phones
Conferencing IP Phone without Power over Ethernet and
Wideband Acoustics Support
IP Conference Station 7936
• Equipped with 3 microphones for better space coverage
• Full-duplex speakerphone
• 3 dynamic soft keys
• Support for 3 external directional microphones
CP-7936
Conferencing IP Phone with Power over Ethernet and
Wideband Acoustics Support
Conference
• Superior wideband acoustics with the support of
IP
the G.722 wideband codec
Station 7937G
• Support for IEEE Power over Ethernet (PoE) or
the Cisco Power Cube 3
• Expanded room coverage up to 30 feet by 40 feet
with the optional external microphone kit
• Support for a third-party lapel microphone kit
• New larger backlit liquid crystal display (LCD)
• XML Support
CP-7937G
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
90
Cisco Products
Product Guide
Cisco Unified Communications IP Phones
IP Phone Desktop Clients
IP Phone Desktop Client without Presence and Application Integration support
Default
Mode
IP Communicator Compact
Screen
Mode Only Mode
SW-IPCOMM-E1
• 5 dynamic soft keys
• 8 configurable line keys
• Headset and speaker modes
• Audio tuning wizard
• Echo suppression and noise cancellation
• Automated support for most VPN clients
• Drag-and-drop dialing
• Copy-and-paste dialing
• Alphanumeric translation
• Cisco Unified Video Advantage support
• SIP support
IP Phone Desktop Client with Presence and Application Integration support
Unified
Personal
• Presence: View real-time availability of other Cisco Unified
Personal Communicator and Cisco Unified IP Phone users.
Communicator
• Do not disturb (DND)
• Click to call: Dial from the contact list, using either the
integrated softphone or an associated Cisco Unified IP Phone.
• Integrated voice and video calling
• IP phone association: Use Cisco Unified Personal
Communicator to control your desktop Cisco Unified
IP Phone to make, receive, or merge calls.
• Instant messaging
• Conferencing: Create voice or video conferencing
sessions by simply merging conversation sessions.
• Web conferencing: Launch a Cisco Unified MeetingPlace
or Cisco Unified MeetingPlace Express web conferencing
session at a moment’s notice to share content, such as a
UPC-CLIENT-K9-PC presentation, with others.
• Voice messages
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
91
Cisco Products
Product Guide
Cisco Unified Communications
Video Options
Cisco Unified Video Advantage Video 2.1
• H.263 and H.264 video codecs: Bit rates from 50 kbps
Video
Advantage
to 1.5 Mbps
Video 2.1
• Video formats (up to 30 frames per second): 352 x 288,
320 x 240, 176 x 144, and 160 x 120
• Interoperable with most third-party H.323 video terminals
from verified IP video telephony partners
• Phone association choice: You can place Cisco Unified
Video Advantage video calls with either a Cisco Unified
IP phone or Cisco IP Communicator.
• Camera on and off: You can opt to “receive only” by
disabling your camera.
• Video preview: You can check your video before placing
or receiving calls.
• Video confirmation: You can optionally enable confirmation
before sending a video.
• Mute video on audio mute option: When you mute the
audio on the phone, video is automatically muted until
you resume the audio.
CUVA-V2=
• Vista support
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
92
Cisco Products
Product Guide
Cisco Unified Communications
IP Phone Expansion Modules
Cisco Unified IP Expansion Module 7914
Expansion
• Attendant console station to be used in conjunction with
IP
Cisco Unified IP Phones 796XG/G-GE and 797XG/G-GE
Module
7914
• Capability to monitor up to 34 extensions
CP-7914=
Cisco Unified IP Expansion Module 7915
IP Expansion
• High-resolution grayscale LCD display
Module 7915
• Attendant console station to be used in conjunction
with Cisco Unified IP Phones 7962G, 7965G and 7975G
CP-7915=
Cisco Unified IP Expansion Module 7916
IP Expansion
• High-resolution color LCD display
Module 7916
• Attendant console station to be used in conjunction
with Cisco Unified IP Phones 7962G, 7965G and 7975G
CP-7942G
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
93
Cisco Products
Product Guide
Cisco Unified Communications
Analog and Fax
Cisco ATA 186 Analog Telephone Adapter
• Two voice ports support legacy (analog)
ATA
186 Analog
touch-tone telephones
Telephone Adapter
• RJ 45 connection to 10BaseT Ethernet hub or switch
• Touch-tone telephone keypad configuration with
voice prompt
• High performance line-echo cancellation eliminates
noise and echo
• Voice activity detection (VAD) and comfort noise
generation (CNG) save bandwidth by delivering voice,
not silence
• Dynamic network monitoring to reduce jitter artifacts
such a packet loss
ATA186-I1-A
• Session Initiation Protocol (SIP)
ATA186-I2-A
• Skinny Client Control Protocol (SCCP)
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
94
Cisco Products
Product Guide
Cisco Unified Communications
Voicemail and Integrated Messaging
Product Positioning
Cisco provides many different options for the Small Business’s to keep in touch
with their customers, including voicemail and integrated messaging.
Cisco voicemail and integrated messaging options can resides either on a server
or integrated into a router on the network, truly reducing the footprint of voice
services in the small business.
Cisco voicemail will provide standard voicemail and in most cases Auto Attendant
services too.
Cisco integrated messaging takes voicemail to the next step by placing the
voicemail into the users inbox on their email client.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
95
Cisco Products
Product Guide
Cisco Unified Communications
Voicemail and Integrated Messaging
Decision Tree Overview
Server
Based
Integrated
Messaging
UNITYCN7-K9
Voicemail
UNITYCN7-K9
Cisco Unity
Connection
Voicemail and
Integrated
Messaging
Integrated
Messaging
Router
Based
Cisco Unity
Express
Network
Module
NM-CUE
NM-CUE-EC
Network
Module
NM-CUE
NM-CUE-EC
Voicemail
Advanced
Integration
Module (AIM)
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
AIM-CUE
96
Cisco Products
Product Guide
Cisco Unified Communications
Unity Express
The Basics
• Cisco Unity Express is a cost-effective voicemail and integrated messaging system
with Automated Attendant and optional interactive voice response (IVR) for the
branch office or small office.
• Cisco Unity Express supports Cisco Unified Communications Manager Express
and Unified Communications Manager.
• Cisco Unity Express is embedded in the Unified Communications 500 Series.
• The platform is a Cisco integrated services router: Industry-leading Cisco 2800
and 3800 Series.
• The message store is a choice of network module or advanced integration module
for complete flexibility.
• The system offers 8 to 250 mailboxes.
• The system supports many languages.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
97
Cisco Products
Product Guide
Cisco Unified Communications
Unity Express Modules
NME-CUE
NME-CUE • Voice message storage: 300 hours
• Session/port capacity: 24
• Up to 250 mailboxes supported
• Sessions for voicemail, Auto-Attendant and IVR are
shared based on capacity
AIM-CUE
AIM-CUE
• Voice message storage: 14 hours
• Session/port capacity: 6
• Up to 50 mailboxes supported
• Industrial-grade compact flash – 1 GB, 300 MHz
processor, 256MB DRAM
*** Fully self-contained, on-board memory, processing and storage supported on the Cisco 2800 ISR, 3800 Integrated Services Routers
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
98
Cisco Products
Product Guide
Cisco Unified Communications
New Cisco Unity Express
Feature Examples
• Integration with multiple Cisco Unified Communications Manager Express sites:
Cisco Unity Express (network module only) can integrate with Cisco Unified
Communications Manager Express at up to 10 remote sites.
• PINless login to voicemail: This feature allows access to voicemail in trusted
environments with the click of the messages button on a Cisco IP phone or a call into
a mailbox, without the need for any more key-presses.
• Integrated messaging: Cisco Unity Express supports voicemail access via Internet
Message Access Protocol (IMAP) using Microsoft Outlook, Outlook Express, and
Lotus Notes. With the 3.2 release, Cisco Unity Express extends this support to Apple
Macintosh computers running Microsoft Entourage 2004.
• Nonsubscriber distribution list: Cisco Unity Express administrators and end users
can program distribution lists to include nonsubscribers along with subscribers.
• Password synchronization: Passwords are automatically synchronized across Cisco
Unity Express and Cisco Unified Communications Manager Express.
• Localization: Cisco Unity Express now supports Arabic, Russian, and Turkish languages.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
99
Cisco Products
Product Guide
Cisco Unified Communications
Unity Connection
Basics
• Natural-language based
• Voice recognition features
– Natural-language based
– Intuitive control of your messages with natural speech commands
• Voicemail browsing
– Play, delete, reply, forward, create…
– Filter messages
• Voice enabled directory dialing
• Manage your greetings
• Using Text to Speech for email access (Exchange only)
• Cisco Unity Connection offers flexible options
– Email client integrations
– Web-based voicemail client
– Integration with Cisco Unified Personal Communicator
– Mixed-mode deployment with any or all of the above
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
100
Cisco Products
Product Guide
Cisco Unified Communications
New Unity Connection 7.0
Feature Examples
• Viewmail for Outlook
– Supported on Outlook 2003 and 2007
– Same features and user experience as Unity VMO
• Calendaring
– Browse Outlook calendar and MeetingPlace meetings in one listing
– Schedule and join a reservation-less MeetingPlace meeting
• Cisco Fax Integration
– Accepting a fax message from the Cisco fax server
– Forwarding a message with a fax messages to another subscriber
• Custom keypad mapping tool
– Customize which options are voiced in each menu and the order in which
they are offered
• Conversation Enhancements
– 24 Conversation Enhancements
• Speech Recognition Enhancements
– Allow users to speak their voicemail passwords
– Speak dates and times
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
101
Cisco Products
Product Guide
Product Links
Cisco Switches
http://www.cisco.com/go/smbswitching
Cisco Routers
http://www.cisco.com/go/smbrouters
Cisco Security Solutions
http://www.cisco.com/go/smbsecurity
Cisco Wireless Networking Products
http://www.cisco.com/go/smbwireless
Cisco Unified Communications
http://www.cisco.com/go/smbunified
Cisco Network Storage Systems
http://www.cisco.com/go/smbstorage
Cisco Smart Business Roadmap
http://www.cisco.com/go/sbr
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
102
Product Guide
Americas Headquarters
Cisco Systems, Inc .
170 West Tasman Drive
San Jose, CA 95134-1706
USA
www .cisco .com
Tel: 408 56-4000
800 553-NETS (6387)
Fax: 408 57-0883
Asia Pacific Headquarters
Cisco Systems, Inc .
168 Robinson Road
#8-01 Capital Tower
Singapore 06891
www .cisco .com
Tel: +65 6317 7777
Fax: +65 6317 7799
Europe Headquarters
Cisco Systems International BV
Haarlerbergpark
Haarlerbergweg 13-19
1101 CH Amsterdam
The Netherlands
www-europe .cisco .com
Tel: +31 0 800 00 0791
Fax: +31 0 0 357 1100
Cisco has more than 00 offices worldwide . Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.
©008 Cisco Systems, Inc . All rights reserved . CCVP, the Cisco logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc .; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco
Systems, Inc .; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems
Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, GigaStack, HomeLink, Internet Quotient, IOS, iPhone, IP/TV, iQ
Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, LightStream, Linksys, MeetingPlace, MGX, Networking Academy, Network Registrar, Packet, PIX, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet,
StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc . and/or its affiliates in the United States and certain other countries .
All other trademarks mentioned in this document or Website are the property of their respective owners . The use of the word partner does not imply a partnership relationship between Cisco and any other company . (0701R)
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